Omar Ashraf Ali Goda Shibin Al Kawm, Al Minufiyah, Egypt - Phone: +201027316772, +201013935495 Email:
[email protected] - Linkedin profile: https://www.linkedin.com/in/omar-ashraf-35384a180 Data of Birth: 1/10/1997 SUMMARY I am self –motivated, ambitious and eager to learn. Looking for both personal and professional growth makes me capable of working under pressure. Seeking for a challenging opportunity to work as an electrical power engineer to enhance my analytic skills and shape my own career. EDUCATION Bachelor’s Degree in Electrical Power and Machines Engineering, Pyramids Higher Institute of Engineering Department: Electrical Engineering Major: Power and Machines Graduation project: (Designed the distribution systems for a population city) Project Grade: Excellent (A+) Graduation Year: 2020 EXPERIENCE Maintenance Engineer , RAYA (from 1 January 2021 to present) Report daily activities to CS TL/ CS SV and service helpdesk. Respond to customers’ calls and fix them based on agreed upon quality standards and customers’ SLAs. Perform new ATM installations, ATM staging or sites inspection and other planned preventive maintenance visits Assist Customer in regards to (training, phone support, onsite support) Close effectively his calls on incidents management system. Keep and maintain all his HW & SW tools in a healthy condition and keep reporting continuously the cases of tools failure or any extra tools needed to his Senior / Team leader. Maintenance Engineer , Police Academy. (from 1 September 2020 to 31 December 2020