2013 Annual Report Youth Employment Services YES

CELEBRATING 45 YEARS 1968-2013 Work this way 2013 | ANNUAL REPORT | Youth Employment Services YES

MiSSion And ViSion 4 Contents BoARd ChAiR & PRESidEnT’S MESSAgE 6 YES PRogRAMS And SERViCES 9 A PASSION FOR FASHION 10

BIzSTART, EMPLOYMENT SERVICE, JOB CENTRAL 11 JOB CAMP 12 WORKS, STREETS TO JOBS, YOUTH COLLABORATION, YESABILITY 13

YES STUdEnT SERViCES 14 YES CliEnT PRofilE nUMBERS 16 YES AChiEVEMEnT AWARdS 18 oUR donoRS 22 oUR fUndERS 23 oUR VolUnTEERS 24 BoARd of diRECToRS, AdViSoRY BoARd 25 YES STAff 26 YES in ThE MEdiA 27 finAnCiAl STATEMEnTS 28

Photography provided by YES BizStart client, Pavel Kounine www.pavelkounine.com WORK THIS WAY 3 Photos are of YES clients from 2012-2013 year.  our Mission

Photography provided by YES BizStart client, Pavel Kounine www.pavelkounine.com Photos are of YES clients from 2012-2013 year. YES believes employment is empowerment and the cornerstone of safe and healthy communities. YES leads the Canadian youth sector with innovative programs that empower disadvantaged and vulnerable youth to become self-sufficient contributing members of society. our Vision: 2013 | ANNUAL REPORT | Youth Employment Services YES

Board Chair and President’s Message

As we celebrate our 45th anniversary this year we are proud of our exemplary record of finding jobs for disadvantaged youth. Young people from every corner of Toronto and the gTA find their way to YES looking for a chance to improve their lives. “Work This Way” the theme of our new outreach campaign, points to our success as the employment champion for youth for the past 45 years and beyond.

Our experience speaks for itself. Our programs work. highlights of our 2012-2013 8,000 young people used our programs last year Performance are: alone. Our success is 83% in jobs, training, and education outcomes. We continue to celebrate the • We helped 3,800 individuals. opportunity to contribute to the well-being of young • We had 6,194 clients in all of our programs and people and to the economic strength of Toronto. Our a further 1,806 students who attended our job reputation is strong, our results excellent. search workshops either at YES or in their high school for a total of 8,000 clients. For 45 years we have been tireless advocates for youth employment. We take pride in the fact that • We achieved 82.8% combined success in all the new provincial government under the leadership programs. 68% obtained a job, 8% returned to of selected YES as the location to school, 6.8% enrolled in a training program. announce a new 2013 Youth Jobs Strategy. Of those clients who got a job, 77.5% were still on the job three months later. On April 29, 2013 Premier Kathleen Wynne chose • We introduced two new programs to better YES to announce the governments intention assist our youth. Thanks to SEDI and the TD to create 30,000 new jobs for youth over the Bank we received funds to deliver Financial next two years. We applaud this leadership and Literacy training to 200 young people over remain confident that YES will have a role to play the next two years. in the government’s strategy. Premier Wynne was • We also designed and implemented YESAbility, accompanied by , Minister of Finance, a new program in partnership with the Provincial , Minister of Training, Colleges and Ministry of Community and Social Services to Universities, , Minister of Children and help disabled students find part time jobs. Youth Services, , Minister of Research and Innovation. It was a wonderful visit from the • We continued to have a robust media presence Premier and her Ministers who spent a good portion with over 22 interviews and stories in all major of the day talking to our young job seekers and print, radio, TV and online media. President entrepreneurs. Nancy Schaefer was a guest panelist on TVO’s The Agenda program with Steve Paikin The government has recognized that the economy discussing solutions to the problem of high remains weak. We applaud all efforts to help more youth unemployment. YES’s profile and brand young people achieve their dreams of employment recognition is substantially increased by the and careers. YES has also strengthened our frequency of our coverage and appearances in leadership role this past year. Our achievements the media. And it helps to raise public were strong. awareness on the issue and funds to operate our programs.

6  WORK THIS WAY 2013 | ANNUAL REPORT | Youth Employment Services YES

• We launched a new outreach and marketing It is challenging for us to address the urgent and campaign entitled “Work This Way” to spread the complex needs of our young clients while at the word amongst young people where they can go same time experiencing a decline in our revenue. to find a job. The images throughout this We lost 6% of our funding last year resulting in 200 Annual Report reflect the campaign. Look for fewer young people able to access our programs. our ads on the TTC. However, our 3-year Strategic Plan, entitled • We created a new website and introduced “Survive, Strengthen, Lead” addresses this state of additional technologies such as free WiFI, affairs and guides us toward a stronger organization texting, and Smart Boards. Clients can register able to withstand the uncertainties of change. online, search our job postings and use Facebook to follow our hiring events and jobs. YES is an outstanding organization; we were the first youth employment organization in founded • We enhanced our social media presence, by The Rotary Club of Toronto in 1968. We celebrate increasing our Likes on Facebook by 203% over our 45th anniversary and thank all those who the previous year with 3,001 Likes. 8 of 10 have made our journey a success and an essential of our most popular posts on Facebook are service to the young people of our city. job postings. We have 925 Twitter Followers with 1,295 Tweets last year, an increase In summary, we thank our Board of Directors and of 89% over the previous year. those new Directors who joined this year, Luzita • We introduced a Code of Conduct and Ethics Kennedy, Susie Hendrie and Lawrence Foerster. Alert hotline, leading practices to reduce the Under the capable leadership of our new Chair, risk of fraud or unethical behaviour. Lincoln Caylor, the Board strengthened our governance practices including a Code of Conduct • We hosted a visit and press conference by Policy and an Ethics Alert Hotline. Premier Kathleen Wynne and were able to showcase our client programs. We express our appreciation and thanks to our staff and volunteers for contributing to the success Notwithstanding our remarkable achievements, of our programs. We thank our donors, foundations, last year presented challenges. The tragic and corporations, The Rotary Club of Toronto and the violent death of two of our young people who had Federal, Provincial and Municipal governments been enrolled in programs, underscored for us the for their ongoing support. Thank you all for helping heartbreaking lives of many and the suffering of us during these past 45 years serving the youth families and communities. Our staff naturally felt of Toronto. shock and distress.

Lincoln Caylor Nancy Schaefer Chair, President, YES Board of YES Directors

WORK THIS WAY  7

YES Programs and Services

Photography provided by YES BizStart client, Pavel Kounine www.pavelkounine.com Photos are of YES clients from 2012-2013 year. 2013 | ANNUAL REPORT | Youth Employment Services YES

getting Young People To Work

Participants in all YES programs receive help with transportation, voicemail, and access to computer labs, job fairs and labour market information. Some of these programs also include meals for youth, work appropriate clothing and tools.

A Passion for fashion

YES has teamed up with Toronto Fashion Incubator “Through this program, we made so many great (TFI) to create an opportunity for 158 youth to connections to other new entrepreneurs as learn about entrepreneurship and fashion design. well as mentors. The other participants in the The program focuses on youth living in priority program were motivated and driven and it was neighbourhoods. With celebrity volunteer instructors inspiring to be in a group of people who are in the fashion business and with YES staff youth all working hard to make a career out of doing learn how to create a business plan, and launch a what they love.” business or career in the fashion industry. “We have already started implementing what “A Passion for Fashion was extremely helpful we learned in the program and can’t wait to see for us in figuring out how to make a business where that will take us with our business!” plan and how we fit into the Canadian fashion industry. The fashion workshops, with guest – Tara and Courtney Neray, instructors from the industry were very Slashpile Designs informative about how the fashion industry Fashionista’s Den Competition works. It was also extremely inspiring to hear 2013 Winners the experiences of people who persevered and became successful in fashion, even though they started out just like us.”

Fashionista’s Den 2013 (from left to right): Susan Langdon, TFI Jennifer MacGowan, Ministry of Economic Development, Trade and Employment (MEDTE) Sam Boonstra, Director, Entrepreneurship Branch, MEDTE Courtney Neray, Slashpile Joan Spence, Senior Policy Advisor, Entrepreneurship Branch, MEDTE Tara Neray, Slashpile Nancy Schaefer, President, Youth Employment Services YES Richard Healy, VP, Youth Employment Services YES

10  WORK THIS WAY 2013 | ANNUAL REPORT | Youth Employment Services YES

Employment Service

Employment Service provides employment services for all job seekers, including students. Participants receive individual and group assistance with their job search. Subsidized job placements are available to high-needs youth. The service also includes the Resource and Information Centre which provides BizStart participants with RBC volunteer, Gary Wu. free use of computers, internet, phones, printers, photocopiers, and fax machines to all YES clients.

• 2,369 clients received employment services BizStart Entrepreneurship • 2,120 clients used YES Resource and information Centres at our 555 Richmond BizStart is a full-time, 11-month entrepreneurship Street West and 1610 Bloor Street West training program. BizStart assists youth to launch locations a new business and become self-employed. Every aspect of launching a small business is covered in • 65% had high school or less the training period followed by the start up phase. • 69% found full-time or part-time employment

• 15 youth participated in the program Job Central • 87% were employed running their own business upon program completion The Job Central program operating out of the Youth Job Centre, located near Keele & Eglinton, assists youth ages 15-30 living in this under-serviced neighbourhood to find employment through group based employability skills training and work experience.

YES’ programs and services are funded • 138 youth participated in the program in whole or in part by government, corporations, foundations and individual • 52% had been unemployed for over one year donations. Please refer to page 25 for a • 79% had a positive outcome in full and part program list and their associated funders. time employment or returning to school

WORK THIS WAY  11 2013 | ANNUAL REPORT | Youth Employment Services YES

Job Camp Graduates Job Camp Program Partners Job Camp gives young people the opportunity to thrive and change their lives in a positive way. The program focuses on giving the most disadvantaged youth a comprehensive and engaging two week job skills program that offers pre-employment training, one-on-one counselling, structured job search, work placement and on-going support. Participants gain Green Shield Canada Foundation a new sense of self-worth and the skills they need to J.P. Bickell Foundation succeed in finding employment. • 104 youth participated in the program • 94% had a high school education or less • 76% had a positive outcome of either full-time, part-time employment or returning to school

“When I first entered the Job Camp program at YES I was on the verge of losing my apartment and in between schools. With the help of Job Camp I was able to revamp my resume and interview skills thus boosting my confidence to put myself out there on the job market. Within the second week of Job Camp I had 2 interviews and was hired on the spot at a local restaurant. Working there enabled me to keep my apartment and I’ve already saved enough to pay for my first semester of college. Without programs like these I wouldn’t be where I am today.” – Rachel, Job Camp Participant

12  WORK THIS WAY 2013 | ANNUAL REPORT | Youth Employment Services YES

“Before I came to YES I wasn’t working or in school. I was at home feeling trapped. I couldn’t find a job and every job I applied for never called me back. I was very stressed out and not feeling very good about myself and my situation. There was a time that I wouldn’t take advantage of opportunities as they were presented to me. But now I am at that point in my life to change and finally get a job and YES helped me do that. I am way more confident with interviews and the counsellors really helped me prepare.” – Sarah, Youth Collaboration participant

ontario Works Employment Youth Collaboration Placement Program Youth Collaboration assists youth ages 15-30 to The Ontario Works Employment Placement Program find employment through group based employability assists unemployed individuals who are receiving skills training and work experience. social assistance with their job search efforts. • 129 youth participated in the program • 115 clients received employment placements • 94% had a high school education or less • 99% had a positive outcome of either • 52% found either full-time or part-time full-time, part-time employment or returning employment to school

ontario Works Career discovery YESAbility Career Discovery provides career testing and YESAbility provides assessment services leading to appropriate skills disabled students training, work experience or employment for those and recent graduates receiving social assistance. individualized action • 66 clients received career testing and planning, career counselling, specialized Job assessment services Development, labour market information, work • 92% received skills training placement opportunities, accommodation support and on-the-job coaching. As well it offers access to additional assistance including transportation and Streets to Jobs assistive technology, to enable clients to become better equipped to thrive in a competitive labour The focus of the Streets to Jobs is to aid homeless market. youth overcoming the key barriers to employment that keep them out of work. • 14 youth participated in the program • 159 youth participated in the program • 65% had formal education of through college or university • 93% had education of high School or less • 50% participated in job placements • 45% found full-time employment

WORK THIS WAY  13 YES Student Services 2013 | ANNUAL REPORT | Youth Employment Services YES

YES helps students looking for part time work all year round. during the summer months we provide the Summer Jobs Service and Summer Company programs. YES helps students find either a part-time job during the school year, or a full-time job during the summer. YES also delivers the Summer Company program for youth who want to have their own summer business.

Summer Student Services & Summer Company Jobs Service

Summer Company is a program designed to help Student Services provides students with year-round enterprising young people ages 15-29 to start up access to part-time jobs, job search resources, and run their own summer business. employment preparation assistance in the Resource and Phone Centre (RAP), and job search workshops • 14 youth completed the program and ran in the schools. Summer Job Service offers job their own small business for the summer opportunities for high school, university and college • The following sectors were represented: students seeking summer employment by providing - Retail a wage subsidy to eligible employers. - Services - Agriculture • 786 students used the service - Tourism • 1,806 students received job search - Technology workshops - Hospitality - Wholesale

Photography provided by YES BizStart client, Pavel Kounine www.pavelkounine.com WORK THIS WAY 15 Photos are of YES clients from 2012-2013 year.  YES Client Profile numbers 2013 | ANNUAL REPORT | Youth Employment Services YES

gender

In 2012/13, Youth Employment Services Male 53% YES had 6,194 clients in all of our programs, and a further 1,806 students attended our workshops for a total of 8,000 clients assisted in various ways in all of our female 47% programs. We achieved a 83% success rate in jobs, training or education results.

highest Education Residence

67% 16% 17% 15% 30% 55% High Training University No fixed On own Family school or certificate or college address & friends less completed

Source of income Time out of Work, School or Training

38% 27% 16% 19% 40% 29% 31% Social No Family Self 0-15 16-51 52+ assistance income & friends supporting weeks weeks weeks

Photography provided by YES BizStart client, Pavel Kounine www.pavelkounine.com WORK THIS WAY 17 Photos are of YES clients from 2012-2013 year.  YES Achievement Awards 2013 | ANNUAL REPORT | Youth Employment Services YES

YES Achievement Awards recognizes the successes of the young people who were participants in YES programs over the last 12 months. Youth were nominated by their YES career counsellor or job developer in either the Employment, Entrepreneurship or Empowerment category. nominees must have shown evidence of at least two of the following:

• got a job with the help of YES • leadership qualities • Started a business with the help of YES • outstanding achievement in one of • Returned to school to further their YES’ programs education • having overcome personal challenges

Around this time last year the months have worked my way up the ladder, I started having a falling from garnishing I became a cook, then eventually out with my mother, the head cook, being given opportunities to travel by August it became with Howie in and out the city for mobile grill unbearable and I got events. From being the cook I was made supervisor kicked out with nowhere and always found ways to make the business better to go- no family, cousins and help Howie out as appreciation for such an or friends to take me in. opportunity. Today I am currently undergoing training The police drove me to a as the new manager at Howie T’s Burger bar. youth shelter downtown where I spent 6 months. During that time YES gave It has been a rocky road from the bottom up me a call while I was staying at the shelter on a to where I am, having problems and learning to $30 weekly allowance. My job developer, Courtney, overcome certain challenges. I greatly appreciate had found me a job opportunity at Howie T’s Burger the mentorship I have gained from Howie, and I Bar so I went to see her and the same day I got the greatly appreciate Courtney, for her believing in me interview with Howie and got hired. and giving me chances at a brighter future than what I had before. I couldn’t have been where I am I’ve been working for Howie T’s Burger Bar for 10 without the above mentioned peoples’ help. For that months now. It allowed me to move out of the I have deep gratitude. Thank you. shelter and secure roofing over my head. I started working as a garnisher and slowly over – Darrel Chirume

WORK THIS WAY  19 2013 | ANNUAL REPORT | Youth Employment Services YES

My story is one of Council, I’m gaining the experience and building the indecisiveness. When right team (inside and outside of my organization), young people are given and as of May 1st, 2013…my first 700 sq ft retail an opportunity to show store has opened at Queen’s Quay Terminal, right what they’re worth, we on Toronto’s historic waterfront. panic and decide to do it all. We want to be in the So if you ask me how YES has changed my life, tourism industry, graphic that’s an easy one: designing role, fundraising and advertising function The Youth Employment Service gave me the tools, and the CEO/ business manager/ coach/ mentor/ the passion and the chance to be who I wanted to salesperson… we want to do it all. This is what I be. They gave me the confidence to know how to went through, and with the help of Donovan, Nicole say yes (and no) to opportunities and gave me the and Richard, I realized that my future wasn’t in a knowledge to ask questions. function but one of providing and goals…and completing things that I started. Imagine being able to see an opportunity and actually do something about it. That’s what YES and LiveToronto is now growing into an entity that is the BizStart program has given to me. gaining traction in a unique industry…we’re creating memories. As a member of Tourism Toronto and – Dustin Fuhs Attractions Ontario, we are gaining the brand Owner, LiveToronto recognition. As a member of the Toronto Attractions

20  WORK THIS WAY 2013 | ANNUAL REPORT | Youth Employment Services YES

Meghan is a 21 year old Following the training he developed leads, sent adult with an intellectual us links to opportunities, sent updates on his disability and anxiety connections with potential employers, all while disorder. She graduated maintaining contact with us and asking for our grade 12 with an Ontario feedback. Meghan was encouraged and began to Secondary School gain confidence. The Christmas hiring season was Diploma however, the fast approaching and Meghan needed to hit the majority of her high pavement! school courses were at workplace level which In the late fall her job developer approached meant that there were very limited academic Meghan about working as Santa’s helper in the options available to her after graduation. Meghan mall. She enjoys working with children, is very had co-op placements at the grade 11 and 12 social and loves Christmas. It seemed like a great level, however she had not worked before. Meghan fit! He connected Meghan to the employer and decided she would like to work in retail. Her armed with her newfound confidence and interview disabilities presented many barriers and limitations skills she interviewed for the position and an elf was to this type of work. born! Meghan proved to be a reliable, successful employee. Meghan’s contract ended after We started our employment journey by looking for Christmas and we were back at the drawing board. a service provider that would offer the best support As retail business slowed down we realized there and connected with YES. Meghan was certainly were fewer opportunities than before. Meghan’s apprehensive about her appointments at YES. New motivation to keep busy never waned. In order situations and new people are always challenging to keep busy and present herself to prospective for her, however she was motivated to find a employers, Meghan attended a co-op program purpose in her life. at an adult learning centre. She applied for a volunteer placement at a toy retailer and worked She attended all meetings at YES and always very hard to prove herself. Her manager was came prepared. Meghan’s job developer got to impressed by how well she got along with his staff know Meghan at their meetings. He was mindful and how well she served the customers. By the of her preferences for the type of employment, end of the co-op session she was offered a part the locations she was able to get to and most time job and is now a paid employee! importantly her abilities and strengths. He upgraded her resume and provided exceptional Meghan is extremely happy in her new job. We are interview training. He involved Meghan in mock grateful for the encouraging and positive experience interviews and went over the practice questions as we had at Youth Employment Services. Working many times as needed until she felt comfortable. together with Meghan’s commitment, motivation Meghan took her interviewing training seriously and and determination has made all the difference. practiced at home every day until she felt confident. – Meghan and Stephanie (Meghan’s mom) Cassells

WORK THIS WAY  21 2 0 1 3 | ANNU AL R E P O R T | Y o u t h E m p l o y m e n t S e r v i c e s Y E S

Our Donors YES gratefully acknowledges all the individuals, businesses and foundations that have donated and helped to empower our youth to become self-sufficient contributing members of our community. None of this great work would happen without you. Thank You!

Hero ($25,000+) Ally ($250-$499) Lorraine Lloyd Barbara Lowe The Christina Mary Hendrie Trust Paula and David Butterfield Colin L. and Marjory Campbell Lauriel Magnusson Tippet Foundation Richard Goldsmith Laurence Martocq Lindsay Jin Ho Choi McDowall Associates Human Robert Kanee Resource Consultants Ltd. Michael Kavanagh Amy McLandress James Patterson Carol Mclean Shemron Holdings Ria Jean McMurtry Matt & Natasha Shoom-Kirsch Diane McQuaig Amutha Vipulananda Paul Mills Greg Mitchell Friend ($20-$249) Paul Mitchell Partner ($5,000-$24,999) Michelle Alton Owen Morgan Green Shield Canada Foundation Rick Axon Michael H. Morgan JP Bickell Foundation Rusty Bell Stephanie Myers The KPMG Foundation Karen Brookfield Peter H. Naylor RBC Foundation Kaslyn Cardoso Pat Neuman The Marjorie and Joseph Wright John E.C. Carr Carl Oxholm Memorial Foundation Chand Chandaria Norma Penner Investor ($1,000-$4,999) Ignite Charity Vickie Phillips Romanita Ciobanu Edward Caffyn Neil Phillips Steve De Quintal Lincoln Caylor & Melissa Nixon Alexandria Pike David Dimmer Core Powered Joan Prior Jeff Dobson James Hunter Cindy & Bill Quinn Greg Edwards James Hilborn Chris Ramsay Jonquil Eyre James Leech & Deborah Barrett Melanie Redman Michael Farley Ozery Pita Break Inc. Liane Regendanz Lawrence Foerster Mark J. & An Richardson Cassandra Reid Elspeth Gaukrodger Michael John St. Pierre Derek Riley Consulting Inc. Tony Gill John & Kimberly Taylor Jack Robertson Anna-Paula Gomes Nick Vaney Margaret Russ John & Carol Heeney Versent Corporation ULC Jim Seyers Ronnie Hershfield Winners Susan Sheremeta Jennifer Hilborn-Hambleton Patricia E. Wright Jayne Simpson Arlene Howard Robert Wright Chris & Patricia Snyder Krismark Sales Inc. David L.H. Yu Carolyn F. Swadron Mary-Jane Jarvis Rosalind Waxman Supporter ($500-$999) Brian Jones Helena Wolichuk Lynda Bell Diane Karnay John Wright Ontario Inc. Per Se Patrick Keeley Fang Yang Jason Phillips Andrea Kerton Nancy Schaefer Jane Kierans Richard Shallhorn & Nancy Baker Christine Knight David Walsh John R. Lloyd

22 W ORK T H I S W AY 2012 Annual Report | Youth Employment Services YES

2012 Annual Report | Youth Employment Services YES

OUR DONORS 2013 | ANNUAL REPORT | Youth Employment Services YES John Warwick & Barb Palk Judy Mason E. Joyce Wood 2012 Annual Report Sinead | Youth McCarthy Employment Services YES Amutha Vipulananda Friend $20- $249 YES gratefully acknowledgesBe alltty th Mcleane individuals, 2012 Annual ReportBabcock | Youth Zanner Employment Services YES Elsbusinie Beargesses and foundations thatRia Jeanhave McMurtry donated and Government Elsie Parker- Bearg ourRu hulfunders Miah OUR Without government support and Josephcontributing Bobsky 2012 members Annual ofReport ourWithout c| Paul omYouth muM ouril lsEmploymentnity. funders None Servicesofsupport this YES and recognition of the employment needs of young people, many of our recognition of the employment Stuart Bollefer & Diane Karnay programsWilliam A.and Moorhead services would2012 Annual not Report be possible. | Youth Employment We Servicesthank YES the City of Toronto, Provincial and Federal great work wouldDON happenORS without them. Thank You! needs of young people, many of our Marilyn Brooks-ColJohnes Warwick & Barb governmentsPalk Judy for Mason their various contributions.E. Joyce Wood Stephanie Myers programs and services would not be Sinead McCarthy Amutha Vipulananda Valerie J. Brown Friend $20- $249 Eileen Patricia Newell possible. We thank the City of Toronto, YE2012S gratefully Annual Reportacknowledges | YouthBe Employmentalltty th Mcleane individuals, Services YES Babcock Zanner Hero $25,000+ Investor $1,000-Provi $nc4,ial 999and Federal governmentsNancy Schaefer D. A. Carman OURElsbusinie Beargesses and foundatiPabloon Pads thatRiailla Jeanhave McMurtry donated and2012 Annual Report | Youth Employment Services YES forGovernment their contributions. John Carr Elsie Parker- Bearg Norma PeRunnhuler Miah Ric hard Shallhorn Alterna Savings DJosephON Bobsky ORS Paul Mills Without government support and David Dimmer contributing membersD. ofPike our community. None of this John Warwick & Barb Palk Judy Mason recognitionE. Joyce W ooof dthe employment Sigmacon Medical Products Stuartgreat Bollefer work & Dianewould Karnay happen withoWillutiam them. A. Moorhead Thank You! H. M. Disher OUR Sinead McCarthyDeborah Barrett needs of young people, many of our Marilyn Brooks-Coles Mary Prime Amutha Vipulananda Cor poration Friend $20- $249 Stephanie Myers programs and services would not be YES gratefully acknowledgesBe alltty th Mcleane individuals, Babcock Zanner Lynn Douglas Valerie J. Brown Cindy & BilEileenl Quinn PatrEdwardicia Newell Caffyn possible. We thank the City of Toronto, Elsie BeaDrg ONORS Ria Jean McMurtry NancyVersent Schaefer Corporation ULC businD. 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Moorhead doThanknated You! and Corporation Governmentneeds of young people, many of ourRick Axon Elsie Parker- Bearg Ruhul Miah Patricia Harris MarilynLynn Brooks-C Douglas oles Jill RowanStephanieCindy & VivianB Myersill QuinnEdward de Boice Caffyn Baker programs and services wouldVersent not be Corporation ULC Joseph Bobsky Paul Mills Without government support and ValerieGreg J.contributing Edwards Brown members of ourEileen Elizabethcom Patrmu icRennicknity.ia Newell None of this possible. We thank the City of Toronto,Patty Boake Richard Healy Annalee & Brian SchnurrFiera Capital recognition of the employment Stuart Bollefer & Diane Karnay WilliamLuci A. Moorheadnda & John FlemerProvincial and Federal governmentsNancy Schaefer D. A.HeroJon Carqugreatmanil Eyre $25,000+ work would happen witPablohoJacutk PadRobertson them.illa ThankInvestor You! $1,000- $4,999 All y $25023 - $499 John Heeney needs of young people, many of our Marilyn Brooks-Coles Lindsay ScottStephanie MyersLincoln Caylor for their contributions. Butler Disposal & Recycling JohnMargaret Carr Fisher NoNormarine Pe Rosenner programs and services would notRichard be Shallhorn James Hunter Ric k Axon Wilma Jackson Valerie J. Brown Eileen Patricia AlternaNewell Savings possible. We thank the City of Toronto, DavidPatr Dimmericia Harris Betty Shand Vivian de Boice Baker 22 D.J Pikeill Rowan Nancy Sigmacon Schaefer Medical Products D. A.Hero Carman $25,000+ Pablo Padilla Investor $1,000-Provi $nc4,ial 999and Federal governments Elaine James Richard Healy Jim HilbornDeborah Barrett Patty Boake H. M. Disher Sylvia ShawnMaryAnnalee Prime & Brian LuciSchnurrnda & John Flemerfor their contributions. Corporation John Carr EmploymentNorma Services Penner Employment Ontario,Richard The Shallhorn Ministry of Training, Colleges and Universities John Heeney Colin L. Campbell Diane Karney Lynn Douglas Chris SnyderCindyLindsay & B Scottill QuinnEdwardAlterna CaffynSavings Butler Disposal & Recycling David Dimmer D. PikeBeth James& Peter Hunter Oakes Versent Corporation ULC Wilma Jackson Student Services Employment Ontario, Sigmacon The Medical Ministry Products of Training, Colleges and Universities 22 Greg Edwards ElizabethBetty Shand RennickDeborah Barrett Patrick E. Kierans H. M. Disher Joan M. SproatMary Prime Fiera Capital CorporationShirley A. Dawe Elaine James Summer Jobs ServiceJim Hilborn Employment Ontario, The Ministry of Training, Colleges and Universities Jonquil Eyre JacSyklv Robertsonia ShawnLolene Pears Ally $25023 - $499 Norma King Lynn Douglas Cindy & Bill QuinnEdward Caffyn Colin L. Campbell Diane Karney L. Faye StephensonChris Snyder Lincoln Caylor VersentKaren Corporation L. Dingwall ULC Margaret Fisher Norine Rose Beth & Peter Oakes Greg Edwards Elizabeth Rennick Rick Axon Susan Langdon Patrick E. Kierans Joan M.Jo Sproatan FieraPrior Capital Shirley A. Dawe Patricia Harris Kirsten Sussman Vivian de Boice Baker Jonquil Eyre Jill JRowanack Robertson Lolene Pears AllyMatt $250 &23 -Natasha $499 Flora Shoom-Kirsch Norma King Ron Latvanen Jan & RichardL. Faye Su Stephensontin Lincoln Caylor KarenPat ty L. Boake Dingwall RichardMargaret Healy Fisher AnnaleeNorine & JohnRose Brian LuciSchnurr & Kimnda &Taylor John Flemer Susan Langdon Kirsten SussmanJoan Prior Rick Axon Barbara L. LoweJohn PatrHeeneyicia Harris RosalindLindsay WaxmanJill Rowan Scott Vivian de Boice Baker MattButLouis ler& Natasha Disposal & Susan Fl &or Recyclinga Shoom-Kirsch Forbes Ron Latvanen Jan & RichardThe SuGeoJamesJohntin rg & Hunter inaKim F Tayloroundation Patty Boake Genevieve MacauWilmalayRichard Jackson Healy BeAnnaleetty Shand & Brian LuciSchnurrnda & John Flemer 22 Barbara L. Lowe Wendy WeaverRosalind Waxman LouisRobert & Susan P. Forbes Kanee ElaineJohn James Heeney SylvLindsayia ShawnNick Scott Jim TheVaney Hilborn Georgina Foundation Butler Disposal & Recycling PamelaThe MacChristinaintyre Genevieve Mary Mac Heaundlay rie TrustLisa & JohnWendy Weiss Weaver James Hunter RobertColin L.P. CampbellKanee DianeWilma Karney Jackson A PassionCh forBeristty Snyder Shandfashion The Ministry of EconomicCarolyn Development, & Don Langill Trade and Employment 22 PamelaThe MacChristinaintyre Mary Hendrie TrustLisa & John WeissBeNickth &Vaney Peter Oakes Diane McQuaig Elaine James Brian Westlake Jim Hilborn Tippet FoundationPatrick E. Kierans Summer CompanyJoanSy lvM.ia SproatShawnWinn ers The Ministry of EconomicCarolynShirley &A. Don DDevelopment,aw Lange ill Trade and Employment Diane McQuaig Brian Westlake Winners Colin L. Campbell DianeTippet Karney Foundation Lolene Pears Anthony Lisanti Norma King YESAbility Chris Snyder Beth & Peter Oakes The Ministry of Community and Social Services L. Faye StephensonThe Woodbridge Company Limited AnthonyKaren L. Lisanti Dingwall Patrick E. Kierans Joan M. Sproat Shirley A. Dawe Susan Langdon JoThean WPrioroodbridge Company Limited Partner $5,Partner000- $5,$2004,990- $29 4,Kirsten999 Sussman Lolene Pears Ian VanIan C. Van McLachlin C. McLachlin Norma King L. Faye Stephenson Matt & Natasha Flora Shoom-Kirsch Ron Latvanen Jan & RichardPatr SuicPatrtinia Wriciaig Wrhtight Karen L . Dingwall JohnJoan & Prior Kim Taylor SusanTD Se Langdoncurities Employee Kirsten Sussman DonLouis Don& Clayton & Susan & Clayton Forbes TD SecuritiesBarbara Empl L. Loweoyee Rosalind WaxmanDavid L. Yu Matt & N atasha Flora Shoom-Kirsch RonCharity Latvanen Auction Jan & RichardDavid TheSuJohn tinL. Geo Yu & Kimrgina Taylor Foundation Charity AuctionGenevieve Macaulay Wendy Weaver HughRobert & Janice P. Kanee Rennie Barbara L. Lowe LouisHugh & S usan & ForbesJanice Rennie The KPMG Foundation Rosalind WaxmanNickSup Vaneyporter $500 - $999 PamelaThe MacChristinaintyre Mary Hendrie TrustLisa & John WeissThe Georgina Foundation Andrew Smith The KPMG FoundationGenevieve Macaulay Wendy SWeaverupporter $500 - $999 RobertCarolyn P. Kanee& Don Langill Diane McQuaigThe Marjorie and Joseph WrigBrhtian Westlake WiLyNicknnndersa Vaney Bell Andrew Smith TippetPamelaThe Foundation MacChristinaintyre ontarioMary Hendrie Works TrustLisa & John Weiss City of Toronto Ken & Catherine Smith The Marjorie andMemorial Jos ephFound Wrationight Lynda Bell CarolynAnthony & Don Lisanti Langill Diane McQuaig Streets to BrJobsian Westlake Jason Ph illips City of Toronto Tippet Foundation TheWinn Wersoo dbridge Company Limited MichaelKen St. & Pierre Catherine Smith Memorial FoundPartnerTippetation Richar $5,ds00on0- Records $24,99 9 AnthonyIan Van Lisanti C. McLachlin JasonAnneThe Ph W ill&oo ipsDerekdbridge Riley Company Limited Management Patricia Wright GeorgeMichael & Elyse St. Strathy Pierre Partner $5,000- $24,999 IanDon Van & C. Clayton McLachlin Tippet RicharTDds Seoncu ritiesRecords Employ ee Patricia Wright ManagementCharity Auction AnneDavid & Derek L. Yu Riley TD Securities Employee DonHugh &George Clayton & Janice & RennieElyse Strathy Charity Auction David L. Yu The KPMG Foundation Supporter $500 - $999 Hugh & Janice Rennie Andrew Smith The KPMG Foundation Supporter $500 - $999 The Marjorie and Joseph Wright Lynda Bell Andrew Smith Ken & Catherine Smith MemorialThe Marjorie Found andation Joseph Wright Lynda Bell Jason Phillips Ken & Catherine Smith Memorial Foundation Michael St. Pierre Tippet Richardson Records Jason Phillips Michael St. Pierre ManaTippetgement Richardson Records Anne & Derek Riley Anne & Derek Riley George & Elyse Strathy Management George & Elyse Strathy

WORK THIS WAY  23 2013 | ANNUAL REPORT | Youth Employment Services YES

our Volunteers YES thanks the extraordinary people who give of their time and energy to volunteer in our programs.

Angiela Adriano Carly-Anne Fairlie Kate Love Luis Rajiv Tarek Al-Azbat Sabrina Fiorelli Shay Lowe Sarah Rogers Margarida Almeida Cheryl Fitzpatrick Andrew MacNab David Scanlan Ian Alexander Steve Frank Chris Maheras Jenna Schleine Doug Alexander Dustin Fuhs Breeyn McCarney Fiona Short Hudah Azeez Trudy Gagne Colin McClelland Brittany Sinclair Michelle Baboolal Juan Carlos Gaona Hugo Miller Angela Smith Bert Berry Eric Gaudet Michelle Mitchell-Dennis Emile Studham Karen Bell Jacqueline Giurleo Samantha Montpetit- Renee Sylvestre-Williams Donna Bishop Jarrett Hasson Huynh Lisa Tant Mark Bowden Liezel Hill Victoria Morton Ryan Thomas Sacha Bradley William Huffman Kevin Murdock Joanna Track Jay Brake Bryn Huzzey Milan Nadarajah Mark Tsipelivich Kaela Bree Adil Imam Lauren Neal Rob Turi Talita Brown Jessica Jensen Corry Ng Christopher Turner Lea Casas Michael Kavanagh Diane Nikoletos Matt Walcoff Cheryl Chan Muhammad Kermalli Alex Novitski Pei-Shing Wang Hellen Chen Sana Khan Chuck Okonkwo Meghan Watson Jenny Cheng Heather Kleiman Odessa Paloma Parker Bruce Wayne Paidemoyo Chideya Jeremy Laing Nadine Parsons Henry Weinman Michelle Chin Helen Latimer Sean B. Pasternak Mary Jo Wheeldon Blake Carrington Annie Lam Mike Peddle Phil Wilkins Tina de los Santos Terri-Lynn Langford Natasha Penzo McIntosh Gary Wu Sheila De Villa Helen Latimer Ric Phillips

24  WORK THIS WAY 2013 | ANNUAL REPORT | Youth Employment Services YES

Board of directors Advisory Board

Lincoln Caylor Michael John St. Pierre Eric Barton, CM Anne Sado Chair VP Partner President Lawyer Chemtrade Logistics Miller Dallas George Brown College Bennett Jones LLP Income Fund Mark Breslin Alex Tilley James Hunter, FCA John Taylor CEO & Founder Chairman Vice Chair Chair, Investment Yuk Yuk’s Tilley Endurables Chair, Audit Committee Committee Portfolio Manager, Hon. Justice Colin David L.H. Yu, CFA Personal Investment Campbell Past Chair Management Group Supreme Court Justice, Financial Consultant ScotiaMcLeod Ontario

Lawrence Foerster Nick Vaney Patricia Lovett-Reid Advisor Executive Vice President MoneyTalk & The Pattie Sunlife Financial & CFO Lovett-Reid Show Empathica North America CTV Susie Hendrie Spectrum Policy Manager Patti Wright Alon Ozery Rogers Communications Lawyer Owner Chair, Governance Pita Break Jim Hilborn Committee Chair, Development Counsel/ Lawyer Charles Pachter, CM Committee Sanguinetti & Associates Artist CEO The Hilborn Group Ltd. Joan Prior Senior VP & Deputy Luzita Kennedy General Counsel Partner Scotiabank KPMG

WORK THIS WAY  25 2013 | ANNUAL REPORT | Youth Employment Services YES

YES Staff YES appreciates the dedication and professionalism of our staff in helping our clients each and every day.

The following individuals contributed to YES in full-time, part-time or contract capacity during 2013:

Ilham Alam Melanie Gorlicky Kate Oostrom Denisse Alejo-Martinez Richard Healy Alan Ott Alberta Ampomah Jorge Henriques Wanda Parsons Catherine Ankrah Rosa Henriquez Anthony Parusis Haider Ashraf Arlene Howard Whitney Pyper Cory Bartlett Roshanak Jaberizadeh Sophia Saunders Dianne Brooks Mary-Ann Johnson Andrew Saunderson Sonia Buchanan Maria Jordan-Barzaga Homa Saxena Sharon Campbell Heema Joshi Nancy Schaefer Joseph Castro Raymond Ju Jamieson Scott Anna Maria Chamchoumis Christine Kao Julia Shymanski Tara Cracknell Golam Khan Jayne Simpson Shannon Cummings Francis Kwawu Shane Slavik Utamika Cummings Leticia Lemus Mirela Turcan Lorna Daley Colleen Lindberg Amutha Vipulananda Donovan Dill Dwight Loblack Courtney Walker Margaret Douglas Pedro Lopes Kerry Warne Elena Dzyuba Michae Louca Diane Whitley Rosita Esgard Carolyn Masse Melissa Wong Mustafa Essa Sinead McCarthy Elaine Yang Jennifer Faulkner Scott McCauley Jane Yang Jasmine Ferreira Gail McInnes Sheema Yousefzai Noreen Francis Sally Mistica Nicole Gauthier Rachell Ng

26  WORK THIS WAY 2013 | ANNUAL REPORT | Youth Employment Services YES

YES in the Media during the past year, YES and YES President nancy Schaefer have been quoted or interviewed 22 times in all major media on the issue of youth employment. for full articles and clips visit www.yes.on.ca

Print TV

Jun 18, 2012 June 1, 2012 Canadian HR Reporter, “Falling through the cracks – TVO: The Agenda with Steve Paikin, Youth especially hard hit by economic “Young and Unemployed” downturn” June 23, 2012 July 2, 2012 CBC News: The National, The Globe and Mail, “Students feel the heat of a “Student summer job search” tough summer job market” July 11, 2012 Jul 10, 2012 CTV News, “The young and the jobless” The Globe and Mail, “OECD warns of long-term pain March 20, 2013 for jobless youth” OMNI TV News, “Interview with Nancy Schaefer” July 11, 2012 Toronto Star, “EI rules to hit new workers hardest; U of T study says changes set in Conservatives’ Radio Omnibus bill will hurt urban Canada the worst” Aug 18, 2012 April 11, 2012 National Post “From berries to bylines; Good work CIUT 89.5 FM, “Discussion of youth unemployment” ethic is hard to find” July 12, 2012 october 1, 2012 CBC Radio One: Ontario Today, “Youth National Post, “For jobless youth, Canada’s search unemployment double the national rate” for skilled immigrants may sting” february 1, 2013 october 2, 2012 CBC , “Job search advice to Financial Post, “Youth jobless squeeze; Immigration recent university graduates” plan aims at 18-to-35 group” oct 27, 2012 The Globe and Mail, “Generation Nixed: Why Web Canada’s youth are losing hope for the future” April 30, 2012 october 31, 2012 Yahoo: Finance Canada, “Youth unemployment: Toronto Star, “Unemployment not as dire a serious problem in Canada” as after past recessions. The big challenge: June 27, 2012 Underemployment; Generation gaps” Sway Magazine, “A Passion for Fashion” november 2012 July 11, 2012 SNAP Downtown, “Rotary Says YES” BrighterLife.ca, “Generation Y can’t I find a March 23, 2013 decent job” Toronto Star, “Ottawa’s skills-training plan hits August 15, 2012 a snag; Employers happy but Quebec balks at Sharenews.com, “Youth potential languishing participating” in tight job market”

WORK THIS WAY  27 2013 | ANNUAL REPORT | Youth Employment Services YES

financial Statements

Statements of financial Position As at

ASSETS March 31, 2013 March 31, 2012 April 1, 2011

Current assets Cash $389,434 $617,219 $784,138 Marketable securities 2,059,810 2,045,639 1,720,072 Accounts receivable 282,596 242,288 411,800 Prepaid expenses 10,044 11,969 5,673

2,741,884 2,917,115 2,921,683

Leasehold improvements and equipment 73,108 148,827 218,529

$2,814,992 $3,065,942 $3,140,212

liABiliTiES And fUnd BAlAnCES

Current liabilities Accounts payable and accrued liabilities $489,617 $710,089 $759,419 Deferred revenue 27,743 72,980 149,786

517,360 783,069 909,205

Deferred contributions 72,751 148,470 218,172

590,111 931,539 1,127,377

Fund balances Operating Fund (5,532) (4,267) (3,429) Special Projects Fund 2,230,413 2,138,670 2,016,264

2,224,881 2,134,403 2,012,835

$2,814,992 $3,065,942 $3,140,212

Complete financial statements for the year ended March 31, 2013, audited by Grant Thornton LLP are available upon request.

28  WORK THIS WAY 2013 | ANNUAL REPORT | Youth Employment Services YES

financial Statements

Statements of operations and Changes in fund Balance – operating fund Years ended March 31

REVEnUE 2013 2012

Provincial Government Employment Service $2,464,248 $2,478,844 Employment Service - stipends 358,150 358,150 Summer Jobs Service (SJS) 624,659 987,974 Entry Point – 19,454 Summer Company 41,750 30,195 Passion for Fashion 62,221 72,542 YESAbility 32,000 – Federal Government Job Central 406,918 490,595 Youth Collaboration 421,102 361,469 BizStart 400,908 379,564 City of Toronto Toronto Social Services (Ontario Works) 152,487 116,662 Streets to Jobs 56,126 57,063 Other Investing in Neighbourhoods 67,595 48,840 Interest income 13,753 6,540 Amortization of deferred contributions 103,998 100,236 Less: deferred revenue from provincial government (27,743) (1,695) Less: deferred funding for leasehold improvements and equipment (28,279) (30,534)

5,149,893 5,475,899

EXPEnSES

Participants’ stipends, training allowance and benefits 1,455,167 1,753,367 Staff salaries and benefits 3,022,061 3,026,264 Program operating costs 849,758 790,719 Amortization of leasehold improvements and equipment 103,998 100,236 Other expenses 7,174 1,151

5,438,158 5,671,737

Deficiency of revenue over expenses (288,265) (195,838) Operating Fund deficit, beginning of year (4,267) (3,429) Transfer from Special Projects Fund 287,000 195,000

Operating Fund deficit, end of year $(5,532) $(4,267)

Complete financial statements for the year ended March 31, 2013, audited by Grant Thornton LLP are available upon request.

WORK THIS WAY  29 2013 | ANNUAL REPORT | Youth Employment Services YES

financial Statements

Statements of operations and Changes in fund Balance - Special Projects fund Years ended

REVEnUE March 31, 2013 March 31, 2012

Revenue Unrestricted donations $161,523 $199,013 Restricted donations 119,277 102,889 Investment income 109,879 26,180

$390,679 $328,082

EXPEnSES

Investment fees (11,936) (10,676)

Excess of revenue over expenses 378,743 317,406

Fund balance, beginning of year 2,138,670 2,016,264

Special Projects Fund balance, end of year, before transfer 2,517,413 2,333,670

Transfer to Operating Fund (287,000) (195,000)

Special Projects Fund balance, end of year $2,230,413 $2,138,670

Complete financial statements for the year ended March 31, 2013, audited by Grant Thornton LLP are available upon request.

30  WORK THIS WAY CELEBRATING 45 YEARS 1968-2013 Youth Employment Services YES YES Employment Centre Head Office 1610 Bloor Street West 555 Richmond Street West Toronto, ON M6P 1A7 Suite 711, Box 115 Tel: (416) 535 -8448 Toronto, ON M5V 3B1 Tel: 416 --504 5516 YES – Youth Job Centre 2562 Eglinton Avenue West The Rotary Club of Toronto Toronto, ON M6M 1T4 Centre for Youth Empowerment: Tel: (416) 656 -8900 Job Camp 511 Richmond Street West 2nd Floor www.yes.on.ca Toronto, ON M5V 1Y3 Tel: (416) 504 -8046 YouthEmploymentServices

yestoronto

Charitable Registration Number: 83275 6720 RR0001