2021 Provider Directory Northern California
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Kaiser Permanente Senior Advantage (HMO) and Senior Advantage Medicare Medi-Cal (HMO D-SNP) Plans Provider Directory This directory is current as of December 1, 2020. This directory provides a list of Kaiser Permanente’s current network providers. This directory is for our Northern California service area, which includes the following counties: Alameda, Amador,* Contra Costa, El Dorado,* Fresno,* Kings,* Madera,* Marin, Mariposa,* Napa, Placer,* Sacramento, San Francisco, San Joaquin, San Mateo, Santa Clara,* Santa Cruz, Solano, Sonoma,* Stanislaus, Sutter,* Tulare,* Yolo,* and Yuba.* Counties with an asterisk * are only partly covered by our service area. If you live in a partly covered county, please see the service area description inside for the ZIP codes that are in our service area. To access Kaiser Permanente’s online provider directory, you can visit kp.org/mydoctor/connect. For any questions about the information contained in this directory, please call our Member Service Contact Center at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. TTY users should call 711. This document is available in a different format for the visually impaired by calling our Member Service Contact Center at the number listed above. H0524_21NCPD_C Table of Contents Section 1 — Introduction ........................................................................................................ 1 What is the service area for Kaiser Permanente Senior Advantage and Senior Advantage Medicare Medi-Cal? .................................................................................................................. 3 How do you find Kaiser Permanente providers that serve your area? ....................................... 4 Section 2 — List of network providers .................................................................................. 6 Kaiser Permanente Providers ............................................................................................. 6 Central California ....................................................................................................................... 6 Diablo & Napa/Solano ............................................................................................................. 18 East Bay .................................................................................................................................. 38 Sacramento ............................................................................................................................. 56 SF, Marin & Sonoma ............................................................................................................... 76 South Bay & Peninsula ............................................................................................................ 93 Affiliated Locations .......................................................................................................... 120 Central California ................................................................................................................... 120 Diablo & Napa/Solano ........................................................................................................... 124 East Bay ................................................................................................................................ 126 Sacramento ........................................................................................................................... 128 SF, Marin & Sonoma ............................................................................................................. 133 South Bay & Peninsula .......................................................................................................... 136 Affiliate Providers ............................................................................................................. 141 Central California ................................................................................................................... 141 Diablo & Napa/Solano ........................................................................................................... 192 East Bay ................................................................................................................................ 232 Sacramento ........................................................................................................................... 280 SF, Marin & Sonoma ............................................................................................................. 335 South Bay & Peninsula .......................................................................................................... 397 Durable Medical Equipment Suppliers ........................................................................... 456 Section 1 — Introduction This directory provides a list of Whether you’re new to Kaiser Permanente or Kaiser Permanente’s network providers. a longtime member looking for a change, To get detailed information about your health choosing a personal doctor to coordinate your care coverage, please see your care is easy. You can learn about each Evidence of Coverage (EOC). doctor’s certifications, specialties, languages spoken, interests, and more on Your Primary Care Provider kp.org/mydoctor/connect to help you find You will have to choose one of our network the right fit for you. providers listed in this directory to be your If you want to make a switch, you can change Primary Care Provider (PCP). The term “PCP” your doctor at any time and for any reason. will be used throughout this directory. Generally, you must get your health care Care for your unique needs services from your PCP. You can choose your personal doctor from Your PCP meets state standards and is one of the departments listed next. trained to give you primary medical care. He or she will usually practice general medicine, • Adult or Internal Medicine (Internists) also called internal medicine or family • Family Medicine (Family practitioners) practice. Women may also choose specialists • Obstetrics-Gynecology (Ob-Gyn) in obstetrics-gynecology whom the Medical Group designates as Primary Care Providers. Nurse practitioners At some facilities, you also have the option of At some facilities, you also have the option of choosing a nurse practitioner (NP) or choosing a nurse practitioner. physician assistant (PA) to be your PCP. Nurse practitioners are registered nurses who Your PCP will give you most of your care. If have advanced education and training. They you need a specialist, your PCP will help you can diagnose and treat a wide variety of choose a doctor in that field and work with him medical conditions, write prescriptions, order or her as part of your health care team. and interpret lab and medical imaging tests, and educate and give advice to members and You can choose your PCP from any of our their families. They practice with a doctor’s available primary care doctors, nurse supervision and support according to carefully practitioners, or physician assistants. Once controlled procedures. you make your choice, it is effective right away. If you wish, you can change your PCP for any reason. Choosing or changing your doctor We believe that an important part of your total health is building a personal relationship with your primary care doctor, physician assistant, or nurse practitioner. He or she is your supporter for your health needs and goals, helping you with everything from preventive care exams and advice for healthier living to treating you when you’re sick. 1 How to choose or change your Bills from out-of-network providers doctor If you receive a bill from an out-of-network Online provider, you should not pay the bill. Send it to Go to kp.org/mydoctor/connect. Find our Claims Department and they will let you information on the available physicians and know how much you have to pay. choose the one who’s right for you. Claims Department Phone P.O. Box 24010 Call the Member Outreach or physician Oakland, CA 94623-1010 selection service number at the facility where you plan to get most of your care. Your family Emergency and urgent care is free to choose different doctors at different If you have an emergency medical condition, locations. call 911 or go to the nearest hospital. When you have an emergency medical condition, we Getting Covered Care cover emergency care anywhere in the world. You must use network providers except in For ease and continuity of care, we encourage emergency or urgent care situations or for out- you to go to a Plan hospital Emergency of-area renal dialysis. If you obtain routine Department if you are inside our service area, care from out-of-network providers, neither but only if it is reasonable to do so, Medicare nor Kaiser Permanente will be considering your condition or symptoms. responsible for the costs. If you have an emergency, we will talk with the The “network providers” listed in this directory doctors who are giving you emergency care to have agreed to provide you with your health help manage and follow up on your care. The care and vision services. You may go to any doctors who are giving you emergency care of our network providers listed in this directory; will decide when your condition is stable and however, some services may require a the medical emergency is over. referral. After the emergency is over, you are entitled Your PCP will refer you to a Plan specialist to follow-up care to be sure your condition when he or she believes that you require continues to be stable.