We welcome 12,000 ne^PHdei k^MiL *j 11 Texas Homecare
APRIL 1995
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*;i'Wv'-^<^jf^C^-J*"i ~~''SiM J SAINSBURY Savacentre IMMIIEIiASIE "SA/^S3/4'^/3 jgBASl! FRONTLINE m Getting to know you seen us before - our new Enter our JSTV competition on colleagues at Texas Homecare. page 18 and you could win a trip We want you all to feel at to Cadbury's Chocolate World. home in the Group and with the Also seeking your views in ^ Journal. This is your magazine too this issue is the Sainsbury's and we hope you will send us your Staff Association. As we near the news and views for inclusion. For end of the 20th century and CLOCKWISE FROM LEFT: NOTTINGHAM HOM f% DAVE ROSS. LORRAINE WALKER AND GUY ROONEY the latest report on Homebase become a diverse and MEET THEIR TEXAS COUNTERPARTS RON BRAINBRIDGE, MARIA DEBELL AND DIANE GLOVER. You know what it's like when you and Texas, turn to pages 12/13. international Group, your social meet someone new. You're out JSTV is the latest medium for needs are changing. How do you to impress in a big way. Well, Group communications. In its want the SSA of the future to CONTENTS we're out to impress no less than early days, it is looking for look? Turn to page 25 for a 12,000 people who have never feedback from you the viewer. chance to have your say. H HEADLINES
HOMEBASE OPENINGS PRESTON HAMPTON Carnival re-launch for Calcot WRITELINES 8/9 & 27 After re-launching Calcot GREEN SCENE store, JS joint managing - DRAIN BRAINS director and Savacentre chairman David Quarmby NEW SUPPLY LOGISTICS 11 >v«iceiif|.Q dances with Dino the TEXAS HOMECARE JOINS dino. Left is store director THE GROUP 12/13 Alex Camara and far left JANE ASHER is Sydenham store INTERVIEW 14/15 director Jon Hartland. MORE 125 PARTY proved highly successful SNAPS 16/17 at London Colney which COMPETITIONS, was re-launched last INCLUDING JSTV 18/19 summer. CHECK THIS OUT 20-22 David Quarmby was NEW LINES 23 joined in a ribbon-cutting ceremony by James SSA OFFERS 24 Sharman and Martyn SSA PRIZE Garroway, both of whom QUESTIONNAIRE 25/26 were members of a group PEOPLE 27 of schoolchildren who K originally opened the ARCHIVES 28 store back in September V 1981. Fred Flintstone and his pet dinosaur Dino got in on the act for photo Sainsbury's joint man March 31. added, such as a fresh graphers. The ceremony MANAGING EDITOR BRIDGET WILLIAMS aging director was in Calcot's interior has meat service counter, and was followed by the DEPUTY EDITOR heel-kicking celebratory been radically re a 'vidiwair at the store release of 1,000 balloons ANDY SZEBENI mood at the re-launch of designed and new entrance. Savacentre's from the front of the EDITORIAL ASSISTANT Calcot Savacentre on products and services new style has already store. ABBIE BOULTON Golden opportunity EDITORIAL SERVICES BY family and friends who RED EDIT \ /" have given their time and experience to the PRINTING community in such GREENSHIRES PRINT LTD Help the Aged areas as sport and the arts. Nominations must Help the Aged are be in to Help the Aged i launching a nationwide by July 7 and more JS JOURNAL search for people of 65 or details on the cate J SAINSBURY PLC over with outstanding gories, and nomination STAMFORD HOUSE STAMFORD STREET talents or achievements. forms are available on LONDON SEl 9LL They want to turn the their number, 0171 TEL: 0171-921 7033 spotlight on employees. 253 2926. OASIS t.D.: 'JS. JOURNAL'
JS JOURNAL Last days of Celebrity recipes - in person Imperial Buyers have been treated to the true taste of Caribbean cuisine by TV personality Rustie Lee. The home economics department has begun a series of cooking demon strations and lunches hosted by cookery experts to give buyers the chance to see and taste the versatility of their Spot the difference: porl( products. ctiops labelled in new leg The workshops are and old lbs. held every four weeks and This month sees the demonstrations have so far beginning of the end for been carried out by the lbs and ozs in likes of Sophie Grigson Sainsbury's. and Gary Rhodes. New laws require all pre The next workshop packed goods to be sold in will be held on oriental metric units - litres or flavours and will be hosted kilograms - after October by Delia Smith. 1, and weighing and labelling machines are Rustie Lee's special ingredient now being changed. is a generous portion of fun. A staff training programme began this month and customers will Birthday boost for Calais learn of the switch via in- store advertising and a off-licence new leaflet: 'Moving to Metric - a guide to As the J Sainsbury Bieres, Vins et Spiriteux shop in shopping and cooking in Calais celebrates its first birthday this month it metric' couldn't have hoped for a better present. Produce and pick-and- The store has been voted Mike Conolly, 'The store's mix do not need to change Best Cross-Channel performance has been until 2000. Supermarket of the Year. particularly good since the Explains Keith Tom Stevenson's Cross autumn. We are now Bashford of the legal Channel 1995 Drinks looking at introducing a department, 'Our fixed Guide chose the shop on limited range of JS drinks weight products are the basis of the wide range into certain other already labelled in metric of wines available from Mammouth stores and and now metric units will around the world (most working increasingly predominate on catch- French off-licences sell closely with their owners weight items. This move mostly French wine - the Docks de France on future is being made to JS shop stocks wines from projects.' standardise our measure 20 countries). ments with Europe and I The shop now sells • Tesco has just opened am sure our customers will nearly four times as much its first off-licence store in have no trouble getting as the average JS BWS Calais in a shopping used to it.' department. Comments centre at the entrance to director of off-licence the Channel Tunnel. New discount on the cards New discount cards with Director, corporate person They will not be acc a maximum annual disc nel, Judith Evans, told the epted at petrol stations, ount level of ten per cent Journal that the cards will kiosks and national off £5,200 will be issued allow full- and part-time lottery terminals, nor in to all staff in October to staff discount at all JS, coffee shops and conces replace the current Homebase and Savacentre sions or for the purchase discount vouchers. stores. of gift vouchers.
APRIL 1995 All the world's a stage
L to r at the opening: Simon Hughes, IMP for Southwark and Bermondsey; Kate Hoey, MP for Vauxhall, and Environment Secretary John Gummer. The Oxford Stage Company get fruity More houses for at Bury St Edmunds head office area store with their Commedia deU'Arte The Broadwall Housing masks Development - part of the jiV. V South Bank redevelop With theatre companies The Oxford Stage ment scheme - opened sponsored as part of the Company visited Bury St Crystal Palace clean up officially on February 28. 'Sainsbury's Arts for All' Edmunds store where It was handed over to scheme improving the personnel clerk is Danielle Palm Housing Co-op in communication skills of Munday: 'We played September last year. staff, everyone gets to several games in the ware Ian Coull, JS develop perform better. The house as part of the staff ment director and scheme, launched last workshop - it certainly chairman of the South November, aims to deve kept us warm!' Adds cook Bank Employers Group lop new audiences for the Karen Miller, 'It was good (SBEG) represented performing arts. That to do something unexpec Sainsbury's at the open includes encouraging staff ted at work with people we ing. The company is an as well as customers to would not normally work active member of the take an interest. with.' SBEG, a group dedicated to the transformation of £250,000 at the end of the road the South Bank environ ment. The company has also been actively involved with the Corporation of London, the Southwark Council, IPC Magazines and Nicholson's Brewery in the establishment of a pedestrian underpass beneath Blackfriars Bridge. The underpass Last month saw the end of £250,000 cheque by will create a continuous the 125 Cookery Road chairman David Sainsbury Crystal Palace deputy large retail premises in the riverside walk running shows, hosted by Delia to Sian Lloyd who accept store manager Paul London Borough of from Westminster to Smith and chef John ed it on behalf of NCH - Baterip (centre) and fresh Croydon. The store is Tower Bridge, and on to Tovey, with a finale show Action for Children. foods deputy David Lilly enjoying a winning streak St Saviour's Dock. The at the Queen's Theatre in The money was raised accept a silver salver from this month: they were also walkway will open in London's West End. from the 125 prize draw: Mayor of Croydon Wally joint winners in last June, coinciding with the The show ended with for every entry received, Garrett after their store month's deli counter opening of the Oxo Tower the presentation of a Sainsbury's donated 5p. was named most hygienic competition (see page 18). Wharf.
JSJOURNAL -4
LIFE - don't keep it to Star lights yourself The British Astronomical Association presented a Good Lighting Award to Marsh Mills store manager A new scheme, launched Mike Booth on March 16. to keep centralised records of potential The lights in the Plymouth Dave Littler told the donors for NHS organ store's car park are Journal: 'This lighting transplants promises to specially shielded to gives us both capital and increase the number of prevent the light spilling energy savings as well as people gaining - literally - up into the sky. This 'light limiting upward light a new lease of life from pollution' not only makes pollution.' donated organs. star-gazing more difficult Corey's Mill store in but can interfere with the Stevenage won the award migration of birds. last year. Principal engineer Ideal start for new bacon The Ideal Home Show at Earl's Court was the venue for the launch of Sains- The well-established bury's new bacon line - Donor Card system has Dry Cure Bacon. With two played a crucial role in food stalls offering bacon saving tens of thousands of rolls and a can of lives, but opportunities for Sainsbury's Classic Cola donors are being missed if for £1.75, business was people are not carrying booming. The show ran their card when the until April 9, but the bacon unthinkable fatal accident is available in most stores. happens. A computerised Senior bacon buyer John register has been set up to Green tucks into a Dry tackle this problem. Cure Bacon butty. Health Minister Tom Sackville explains: 'A recent MORI survey Memories and memorabilia showed that families will at Veterans Reunions almost always agree to an organ being retrieved if The recent annual Veterans Reunions attracted record they know that is what numbers. their relative wanted. Three separate parties held serious look would have to 'But when the wishes at London's Lancaster be taken to see the best are not known, for Hotel were attended by way forward for future example because the more than 3,500 veterans years.' deceased,was not carrying and their partners. Company archivist a donor card, about a Veterans Group Karen Fielder created a quarter of all families chairman Alan Gorham display paying tribute to refused permission for told attendees that with the staff over the past 125 personal reasons. Intro influx of new members 'a years. She was on hand to chat with veterans and a lever padlock for a back ducing a computer register number of them took the door. Mr Burroughs, who should virtually eliminate opportunity to donate joined the company in the problem.' artefacts, postcards and 1916, related tales from Registration as a donor photographs. She also his days as a bacon couldn't be easier - pick up collected some equally smoker. He recalled how a leaflet at your local GP's precious stories about one night, while he was surgery, library, post office working for the company working with five gangs of or Citizen's Advice in past years. men at the Union Street Bureau, or ring Freephone Mr Evans, who worked bacon stoves, Mr JB 0800-555777. at Lea Bridge Road Sainsbury paid a visit. branch, donated a poultry- Seeing how hard the men trussing needle. Mr Price were working, he ordered Little and Large, and iarger! L to r: Allen Mcinnis, George gave Karen a wing bolt a cask of beer from a local Bennett and Albert Teaver. from a front shutter and a pub for all to enjoy!
APRIL 1995 HOMEBASE HAMPTON Opening date: February 24,1995
Address: Twickenham Road, Feltham, London TW13 6L2 PRESTON Opened by: Chairman Dino Adriano Approximately 300 customers queued outside tlie Store manager: IVIike Wakeford new Preston Homebase store on Friday, Marcii 17, in
Project manager: Neil Hotston order to take advantage of opening day specials. Ttie store opening had been delayed by a week after Staff: 90 (77 new staff) roadworks around the area ha Sales area: 45,250 sq ft completed in time. The delay only served Car park: 700 spaces to heighten demand: opening day and week PRESTON sales figures exceed ed expectations. Opening date: March 17, 1995
Address: Stanley Street, Preston, Lanes
Opened by: Chairman Dino Adriano
Store manager: Andrew Gledhill
Project manager: Neil Hotston General assistant Jackie Nickson (left) and customer service supervisor Glenys Gill get ready for the first customers. Staff: 52 (45 new staff)
Sales area: 41,514 sq ft areas will take part on the Car park: 383 spaces News in brief national day, Thursday, April 27. HEADLINES Vouchers for money-off shopping at Sainsbury's The total raised by JS Fanhams Hall has been were dispensed from cash stores in the 1994 Children awarded the East Hertford machines around Liver in Need Appeal was shire Rural Design Award pool and Manchester last £277,624.59. After costs for 1994. Judges praised month. The machines in have been deducted the internal alterations and the trial gave vouchers donation will be £200,000. extensions completed for worth 10% off £30 of the company by architects shopping. Sainsbury's Healthy Eating Nicolas Ray Associates of Initiative topped the Best Cambridge. Sainsbury's is participa Product or Service cate The awards were ting in the Take Our gory in the Slimmer launched in 1993 to Daughters to Work Day Magazine Healthy Diet recognise high design again in April. Last year, Awards. The initiative was standards in towns and 2,000 11-15-year-old girls commended in particular villages where no civic or came to Sainsbury's. for 'its emphasis on eating amenity society awards Stores will host the day on the correct amount of fat exist. the quiet trading day of which should encourage Monday, April 24. Other preventative weight
6 JS JOURNAL management'. Watch out delivered direct to the Twelfth Savacentre Site in Cargo Club for the healthy eating 'vox customer's door. Informa pop' in our next issue when tion leaflets are available purchase we find out if you have from customer services Sainsbury's has bought been changing your diets. and the scheme will now the three Cargo Club sites be available on a contin for a total £45 milHon. Stores have been issued uous basis. It intends to convert the with cheque-writing plates Bristol site to a JS, the to help wheelchair-using Congratulations to staff Wednesbury site to a customers sign cheques on throughout the Group that Savacentre and 'disposal their laps. This improve completed the London of the Croydon site is a ment in customer service Marathon on April 2. strong possibility'. The was developed by STAR Please send in details if latter is close to a teams and customer service you would like to be in the Sainsbury's supermarket. workmats. next JS Journal. Parent company Nurdin and Peacock Sainsbury's Wine Direct Correction: Our March introduced the trading membership of Cargo Club caused us to consider a scheme has just resumed story about Thrust SCC format, whereby custo has exceeded expectations, disposal of the sites.' operation following a very indicated that Andy Green mers register as members disappointing turnover and Commented chairman successful Christmas used to work at Locks- to buy products in bulk, high costs of development David Sainsbury, 'This period. The spring brochure bottom. It was actually this time last year. N & P of the format in the was an opportunity to offers 40 wines that can be Orpington. commercial director Alex changed environment for acquire some sites in Rentoul said: 'Although planning consent has outstanding locations.'
APRIL 1995 WRITELINE
the branch - and what a start for Friday's trading - which is stacked to the AS TIME GOES scramble to get them it was one of the joys! correct level, and with all BY 'mm kmi through by the 10 o'clock There were no four wheels apparently Clive Ingle, veteran. deadline! shopping trolleys, only working. I have worked at A mention in the book All non-perishables hand baskets which a Perton branch for many The Best Butter in the had to be unpacked and doorman handed to the years and, in my opinion, World about the old priced with rubber stamps customer as she entered not all roll pallets Debden branch, which known as NCR plonkers. the store. If you had a received are in such a was known as Fort I well remember Sims good doorman he was good condition. Debden, brought back delivering the produce, worth his weight in gold as I would be interested some memories for me. I which was all loose and he acted as your security to find out whether this was sent there as an had to be packed and man. test could be done on roll assistant manager in the weighed again in Stocktaking was a pallets which are late 1950s. polythene bags for display. Saturday midnight job and delivered to Perton store, Those were the days Sim's delivery vans were all hard goods were and I am sure his test of starched white collars like old furniture lorries, counted in units. I still results would be quite and shirts. Female staff so much so that I often remember very well my different. were addressed as Miss, asked the driver where he 24, 36 and 48 times tables. and male staff by their had left the horses! But I have no doubt that in Milce Cox, surnames, and all staff they never let us down in a lot less than 40 years' company safety adviser came to work by bus, train those early days and I time someone will be Please rest assured that don't think JS forgot that. or cycle - only managers saying, 'Remember the the roll pallet pictured had cars (and not all of The daily takings were days when we had was typical of those found them!) put each night into a checkout operators?' at Charlton depot during Being in a self-service leather wallet and posted the picture session and store, as it was then in the bank's night safe. that a considerable One night my colleague, amount of work has been called, we management ROLL OUT thought we were the elite! by mistake, posted the REALITY carried out at stores to The branch had one wallet in the walled post monitor roll pallets being telephone, which was in office box next door to the David Whitehouse, delivered from depots. the office. Pies, sausages bank, but that's another coldstore warehouse The focus of the and produce were ordered story. assistant, Perton article was our extensive daily and I would say 95 On Thursdays we I write regarding the investigations into this per cent of all perishables closed at 1.30pm (five and article entitled Easy Going area. These have shown were cut, packed and a half day week). The in the Jan/Feb issue of the that the majority of stores weighed in the branch. On manager, who lived in the JS Journal. do not take the time to many occasions when the flat above the branch, his I feel very strongly that clearly identify defective phone was occupied in the wife and daughters and the the tests carried out in the roll pallets when they mornings, daily orders two assistant managers roll pallets in this article arrive at stores, which were phoned through to (one of whom was me) were unrealistic. In the unfortunately increases the sales office from the stayed behind all afternoon picture, the test shows a the problem. nearest telephone outside packing produce to give a new roll pallet being used. It is very difficult for
the Christmas excesses and launched a Healthy Eating customers wish to use be of benefit to JS in Initiative last October them. In the same way, we increased sales. linked to new packaging, have not specifically A competition could be leaflets and a 'healthy targeted a range of foods, SLIMMER MARKETING? run for the most weight or eating' version of the or indeed a promotion, inches lost in each region. celebrity TV recipe aimed at diabetics since, Barbara Mooney, deli assistant, Telford Way The most obvious prize campaign featuring Sue again, it is our policy to In this day and age when of her success. being a weekend at a spa. Barker. This was launched encourage a balanced many are dieting for As J Sainsbury now You have the resources at a well-attended press 'normal' diet rather than health or weight problems, has American connections, to undertake the research conference. pointing people towards would it not be appro surely a successful promo and to promote the We are now consider specifically formulated priate for J Sainsbury to tion could be undertaken campaign and, believe me, ing how we might build on products. run a campaign in where you offer for sale I have the inches to lose, so this initiative to further We will bear your conjunction with one of some of the American let's aim to lose a mile advantage though I should suggestion in mind when the most successful style seasonings and spray together! stress that we feel we considering further healthy slimmers, namely Oprah oils along with the recipe should not mount a camp eating initiatives. Winfrey? book written by Oprah aign aimed specifically at Anthony Rees, We have passed your As she appeared on Winfrey's cook, Rosie, departmental director, slimming, since this is only suggestion regarding our TV screens we all and fitness video from her advertising and part of a general dietary Oprah Winfrey on to our witnessed her changing trainer. marl(eting, replies: regime. We do_, however, agency who advise us on shape and then she used This campaign could Thank you for your helpful make available quite a suitable celebrities for one or two of the progr be run after the Easter suggestion. As I am sure number of low calorie or each of our television ammes to share the secrets chocolate binge or after you will be aware, we diet products should recipes. *-A-*-A'*****'A'***-A"A-***-*•*****•**••** * •••******
8 JSJOURNAL CUSTOMER LETTERS
WE LIKE A GOOD LAUGH BBS p weeks Special Offer *"'^
Badger Farm after a visit from WH Woodcock, JS veteran 'LOOKS LIKE THOSE RUMOURS OF Mr Woodcock brought this THE BOSS LEAVIN& liEKE Tm£ AFTEK ALL. wrapper from his Christmas pudding into the store to show just how Michael Hunter, anyone's day. good Sainsbury's quality is. BWS assistant The wrapper was for a IVIonkgate, Yoric •Managing editor of the Christmas pudding 'best The JS Journal excels in JS Journal Bridget before end of February informing staff about Williams replies: Kevin Lynch, customer, Gail Plant, customer, 1984'. Mr Woodcock had what our company is Thank you for your Ashford Broadcut Fareham cooked the pudding this achieving, up-dating, compliments to the This is my granddaughter, I would like to say how Christmas and said 'it was releasing and building to Journal. And thank you Sophie. While shopping well Sainsbury's caters beautiful'! a bigger and brighter for letting us see your we spotted the temporarily for myself and my twin future for its staff, fantastic cartoons. Your empty shelf and couldn't toddlers. I used to find Rachel Kingsley, bakery customers and environ colleagues were right to shopping a nightmare but resist the opportunity. buyer, replies: ment. Congratulations! encourage you to send since we moved from Sophie was seven Christmas puddings are The only thing the the samples in, they West London to Fareham weeks old at the time. made to last longer than magazine doesn't have is certainly raised a it couldn't be easier - Hope you find it as cakes due to their high fruit a little cartoon section, chuckle in our office - eat from the extra wide amusing as we did. and alcohol content, and like the newspapers and your heart out Giles! mother and baby parking although they are obviously magazines around today. We would like to spaces (the only ones I better before the 'best This being a great hobby include more 'funnies' in have ever seen!) to the Mr R Stevenson, before' date they do mature of mine, all my work the Journal and we know double toddler trolleys customer at East with age. However, Mr mates who have a good there is plenty of talent and the very helpful staff Grinstead Woodcock's pudding seems laugh from my cartoons among staff. Please keep who offer help with I have just eaten this to have lasted the test of suggested I sent some in sending in your cartoons packing and a friendly yogurt and have noticed time. to you. After all, a little and we will do our best the sell by date, do you smile to keep the children laughter brightens up to publish them. think I will be alright! amused. My twins are real fans depots to identify defective number of customers of Sainsbury's and really roll pallets due to the level returning meat (often enjoy their regular of automation they now expensive prime cuts) and shopping trips. Sains use, but systems are now poultry to customer bury's will certainly get in place to remove and services claiming the meat my vote in the Tommy's repair defective roll pallets is off. On further Campaign Parent- previously identified by the discussion with them it Friendly awards. LETTERS ARE stores. becomes obvious that most WELCOMED AND Please help us to customers are unaware of SHOULD BE SENT improve things for you by the need to unwrap fresh THROUGH THE using the system every meat and poultry to allow INTERNAL POST TO it to breathe if they intend THE JS JOURNAL, time you find a defective Mike Wildman, meat other foodstuffs in the RENNIE HOUSE, BY roll pallet. Maybe one day to store it in the fridge technical department customer's refrigerator, ROYAL MAIL TO damaged roll pallets will prior to cooking. manager, replies: and it is for this reason THE ADDRESS ON be a thing of the past. Would it not be The meat and poultry to that the unwrapping of PAGE TWO OR VIA OASIS I.D. possible and indeed which you are referring is meat is not recommended. 'JS.JOURNAL'. KEEP UNDER sensible to incorporate wrapped in oxygen- Stored and handled WRAPS instructions on the product permeable film, which correctly, JS meat will Please provide your label, a) to avoid incon allows the meat to breath keep perfectly well until name and location. We Oria Leaden, checkout venience to the customer naturally. Unwrapping the the end of its shelf life. cannot publish or obtain replies to assistant, Chester and b) to avoid unnece meat could potentially anonymous letters. I have noticed a substantial ssary waste? lead to contamination of (CONTINUED ON PG. 27)
APRIL 1995 9 ^i^^ ^BlS^^^^-ki ^3HM| ^1^1^^^- v^^ r 1 Gutter talk ^B ^^ J^^l If we put resources into looking after waste liquids
[?M>\»D/V,U.r»\ is It money down the drain? Definitely not, according '•-•^ to The National Rivers Authority and Salnsbury's who ^K^ •'•^•~- are working together to clean up Britain's rivers.
"- Ashford'i > surface drains run ^^^H into the ijnspoii t River Stour. ^^^
ixiBii A._,.„ At many stores, new drainage is not just a matter of ditches are being installed to environmental conscience: idge store highlighted an channel the water to the foul the NRA has the power to opportunity for JS to reduce sewer, while in some cases impose up to £20,000 in the innpact stores have on special 'interceptors' are fines for pollution. the environment when foamy being fitted to prevent Says Sainsbury's senior water from cleaning trolleys polluted water reaching the engineering project manager m at the store turned up in a m river. Notices on the walls in Malcolm Carter, 'We went local river. Sainsbury's then mn the service-yard are a through the drainage m worked together with public f reminder to make sure waste systems of our stores in health consultant Gerald water goes to the right place. great detail looking at all the Tobias and the NRA to draw Comments consultant Gerald ways we could pollute the up an action plan to prevent New modified drainage. Tobias, 'As far as I know, JS watercourses. Our work with our stores accidentally is the only retailer modifying the NRA led directly to these sending polluting water into spillages from ruptured the drainage at current new guidelines that apply to the rivers. This has now packaging from tipped-over stores - you are streets the drainage systems of food been adopted by the NRA as roll pallets can all pollute our ahead of the competition in retailers throughout the UK. their Pollution Prevention rivers if they run into the this respect.' JS has set a lead that other Guideline for all retailers. surface water drain. retailers will have to follow.' There are two drainage All stores will now under Preventing river pollution systems for a store: the foul go a review and upgrading of drain, which channels their drainage where domestic waste into the necessary around the ware sewerage system, and the house to ensure such surface drains which direct pollution cannot take place. rainwater into the sea and Sainsbury's have already rivers. Surface drain water is installed ditches around the untreated so any pollutants it compactors at the back of carries contaminate the river the store to drain away to water. the foul sewer water. But Detergents used for now stores will have a cleaning trolleys, water special area marked by red squeezed out of waste by the hatched lines where trolleys can be cleaned safely compactor, diesel spillages Gerald Tobias, second from left, with contractors putting a new in the backways and even without the risk of pollution. drainage channel In Ashford's service yard.
If you have any queries concerning the drainage at your store, contact Malcolm Carter by OASIS on 'MJCA' ild^:watecJRto't mix^
One litre of oil can k I of 5,000 square metres f es of old engine away was;^ „te oil reac. langerous pollutant: it forms a film on river ^^r- -^ laKes, suffocating fish and poisoning aquatic plants. Sainsbury's, as a major retailer of oil, is helping the National Rivers Authority raise consumer awareness among the two thirds of DIY mechanics who don't dispose of used oil properly. New leaflets are available in all Homebase • 3 -^ ^ '^ 'jfi' stores, PFS and the 41 supermarkets selling oil. The leaflet, 'Oil Care - Care in the Home' explains how used oil should be thrown away in oil banks. There are plans to trial oil banks at selected Sainsbury's locations in the future. In the meantime, the leaflets give the AHHtene number
*l i If''* 0800 66 33 66 through which custol^^Eaii find their nearest oil bank. I
>..^ ;4^ ^ •. Supplying stores is like a Newton's Cradle, explains director of logistics John Rowe. It's all about reducing the 'friction' of inefficiencies in the different links in the distribution chain. This is why the Newton's Cradle was adopted for the division's logo.
GETTiJd INTO tHE 'SWING OF
W^m^r ^^^^V^"^ ^^Blr ^l^^^lr ' ^SK.... ^KK/m ^^u^^mm
of supply chain people in the new division, One part of the strategy is bringing from systems programmers to business together the people; the other part is bringing analysts, are waging war on inefficiencies from together the systems. The Starship Enterprise their new homes in head office. They learnt the of the journey is the SABRE (SAIes Based €)€€ plan for the next three years at a Logistics '95 Replenishment) and SCION (Supply Chain conference last month. Integrated Ordering Network) systems. OG I s-^ A separate conference for suppliers Explains Keith Jewers, SCION project explained how they can also help with this manager, 'The SCION system will use SABRE All the 'balls' can swing together more vision. 'Building better relationships with order forecasts to improve forecasting of efficiently now that the retail, buying and supplier logistics teams is an essential part of supplier orders. The information then allows distribution people dealing with logistics are the logistics strategy', comments John. JS is better planning so suppliers, depots and under one team. A leaflet circulated to the recognised expert in secondary distribution stores can be more responsive to meeting internal customers explains the new - getting products from the depots to stores. customer demand.' The Journal has followed organisation and who to contact. With strong co-operation with suppliers the the progress of both systems. SABRE Says John, 'We have linked the — — improves the accuracy of store logistics teams together across 'We Ihav e linked the logistics teams together acrosross ththe orders giving better availability the supply chain to create a one- supplsuppiy chain to create a one-stop shop for all problems'oblems, and reducing stock loss. Over stop shop for all problems, commentcomn s and queries from customers, be they stores,, the next year, these two comments and queries from depotdepot s or suppliers.' systems will be linked so that customers, be they stores, depots the prediction of JS customers' or suppliers. By bringing together the company hopes to create the same success in purchases will automatically create orders in systems and people everything should move primary distribution - moving the products from the depots and, in turn, automatically create in time. We now cover the supply chain the supplier to the depot. As Paul Green said orders at our suppliers. process from supplier to shelf.' at the suppliers conference, 'This is the next The combination of integrated systems The term 'logistics' was first coined by the generation in our logistics strategy. Just as in and bringing the people closer together army - the recognised experts in movin Star Trek, we will boldly go where no supply should deliver the company's vision: for JS to people and goods from A to B. Now an army chain has gone.' have a world class logistics division.
APRIL 1995 Welcome to our 12,000 new readers
It's official. Texas Homecare with its 241 DIY stores is now part of the Sainsbury Group. The Office of Fair Trading (OFT) gave clearance for the purchase of HOMECARE Texas by Homebase on March 14.
H omebase directors lost no time in mal
12 JS JOURNAL Wallington. In explaining this, Dino Adriano stressed, 'This will be made as painless as possible. Sainsbury's offers the benefits of a broad retailing group and there tore locations will be opportunities. Also, this is not the end of the Homebase opening programme: 15-20 new stores a year will also provide opportunities. Homebase 'I see an extremely positive future,' he said. 'It's an Getting tlie exciting business we're in and we have become a very Texas go-ahead powerful player in terms of market share. Let's give B&Q a real run for their money.' Why did the purchase go before i the Office of Fair Trading (OFT)? The OFT exists under the Fair On the road Trading Act to review mergers of companies to ensure they Homebase didn't just go on TV, they also went on the are in the public interest. Public road. Four road shows were held around the country for interest covers not just national some 240 Texas store managers. The Journal climbed monopolies but also local aboard for the third, held at the Hilton National in domination of a market, Wembley on March 27: environmental issues and the effect of competition. The OFT could recommend the Secretary of State refer the case to be examined by the Monopolies and Mergers Commission (MMC). The Homebase/Texas merger automatically went stion ti before the OFT because assets involved more than £70 million. sonnel manager Joe Marsh joined Dino and Bill to Homebase and Texas together take questions from the store managers. take 11% of the DIY market. Questions covered all aspects of Texas: how could This was the first time the customers best be reassured during the period of OFT had dealt with an agreed change; would the management structure change? te's new man merger of retail companies. (Certainly not immediately; Texas has just introduced a Commented Group secretary new structure.) When would Texas store layouts be Nigel Matthews, 'Given Frank Palmese and Asif Hassanali arrived together. converted to Homebase stores? (Beginning in a year's Homebase's small share of the Asif had been Frank's deputy at Croydon Texas. The time, at a rate of about 30 a year.) Would employee national home and garden following day he was due to take up his appointment as service count as continuous for benefits? (Not on profit market, we never felt there was manager of Reigate Texas. What were the concerns of sharing, to which all Texas staff now belong. Yes for a danger of the OFT referring Croydon staff? Frank replied: 'At first, we were worried holidays and sick benefits.) What will Homebase do the matter to the MMC. We we would be closed. Staff had heard that if there was a about security in Texas stores? (Invest more, as in received clearance without any Homebase within five minutes, which there is, the Texas Homebase stores. In the past, deterrents in Homebase further discussions enabling store would close. In fact, both stores are trading very stores probably sent thieves to less-protected Texas Homebase to proceed with the well so It looks as if they'll both stay.' stores! That certainly won't do now.) integration of the two Asif added, 'Staff are also keen to know about businesses.' benefits. Will theirs be hiked up to the level of JS?' 'But with communications so far,' explained Frank, Review teams 'we've managed to build up the confidence of staff.' Chiswick Texas's Keith Wharrier was slightly less sure So what happens first? We asked Tim Johns, corporate A brief history of the future: 'Our store loses money and was issues manager for JS and the person looking after earmarked for closure by Ladbrokes. Staff are keen to communications during the integration process: 'A • Texas began life as Home know if and when this will happen. There's been a lot of number of business review teams have been set up to Charm, a high street paint local speculation and we've been trying to put minds at learn every aspect of the Texas business. These teams and wallpaper chain started rest. Homebase has made it clear that redundancy is a are staffed by senior Homebase personnel who are all by the Fogel family in 1954. last option. Sainsbury's is a large retail chain and, working closely with their Texas counterparts. The teams • By the time the whatever happens to our store, I know staff won't just will report back in six weeks' time to Dino, Ross, Bill Homecharm Group became a be pushed aside. It's a compliment to be bought by and Steve Bradbury [finance director]. From then, publicly-quoted company in such a prestigious company.' decisions will be taken on the priorities of the business 1972, it had 63 stores Dino Adriano and Bill Williams made presentations to integration process. This is being assisted by generating a turnover of £4.4 the 140 managers and regional staff from the south. management consultants Coopers & Lybrand. million. Also in 1972, the Dino explained again the approach Homebase would Additionally, decisions are being taken on which stores Texas Homecare name was take and made a commitment to supporting Texas will have to close and when. This is a priority but no introduced with the first large, employees. Bill Williams looked at store operations in a timescale has been established.' little more detail. He summed up with: 'Our priorities are out-of-town store opening in ordering systems, central distribution, the Spend & Save Luton. card and clearing the dead stock in your stores. This will The 80s saw rapid take time. In the meantime, it's business as usual. expansion through acquisition Texas stores must take more, lose less, and control and Ladbroke's bought the costs as we strive together to raise the Texas level of Group in 1986 for £200 profitability to that of Homebase.' million.
APRIL 1995 13 Her life is acting, her business is
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/Z^'i' Z/jree years since one of the country's most famous actresses L to r: bakery and biscuit r;mfi came to JS with an idea: to market a range of novelty cakes buying senior manager Sian Stephens, Jane Asher, cal(e under her name. product developer Rachel From a tentative start in September 1992, Jane Asher's range Kingsley and cake buyer Liz Heaton decide on changes to of cakes has grown from the Champagne Bottle to 31 different a new cake designed to designs. appeal to ballet dancers. The Journal spoke to Jane to find out the ingredients of this unusual acting and cake mixture. *#«v:^ •mil ^^^^^H^H^
14 JSUOURNAi
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JSJ: Did your fame help you get started with JSJ: Do you still make the cakes yourself? your cake business? JA: In the cake shop there are three different types JA: Not at first. 1 was in a play and a friend of customers: those that know exactly what they suggested I write a book. Around 1980 actresses want, those that have no idea and choose from the didn't really write books. I picked seven catalogue, and those that want something publishers from my book shelves and waited and especially made up. The last set are fun and I waited. Then 1 got a dreary letter saying no. That come in on the process with those. inspired me to fight until an editor at Pelham books eventually thought it would be good fun. I JSJ: Don't you hate to see your carefully- thought if it sold a few copies I would be thrilled crafted creations cut up? but it really took off and caught people's imagin JA: No - that is a very important part of it. I ations. suppose it's part of a crazy self-destruction instinct! Children certainly have no compunction JSJ: How did the cake shop start? about cutting into the characters and, after all, they JA: By 1989 1 was getting frustrated that I are made to be eaten. couldn't produce cakes on demand for weddings and the like. I thought about it as a business, but JSJ: What do you think when you see hundreds not for the money. Then 1 saw a shop in Chelsea of your cakes rolling out of the factory? that would be ideal. It has not been easy running JA: I love it. I was getting frustrated before that that shop and I don't complain about shop prices people wanted my cakes but 1 simply couldn't do now I know what I know: health and hygiene it. Now there are cakes with my name on them regulations, fire regulations, business plans, nationwide. making up fairy stories to keep the bank manager happy. After four years though we are starting to show a profit.
Do you fancy yourself as a cake designer? Here is your chance to see your design made up and to have tea with Jane Asher who will take you behind the scenes at her Chelsea shop. We will also pay for one night at a London hotel for the winner and their partner. There are ten runner-up prizes of an autographed Jane Asher cake decorating book. There are two categories: a cake each for boys and girls aged 5 to 15. Explains competition judge Jane, 'The cake must be lively and original and appeal to modern kids: it needs to have a good "wow" factor. We are not looking so much to appeal to the parents.' Send a photograph or diagram with notes detailing briefly how the design is technically possible. With basic instructions for your cake you should also enclose details of your full name, job title and work location and the category you are entering.
Send your entry in an envelope clearly marked JANE ASHER COMPETITION, via internal mail to 75 Journal, Rennie House, Blackfriars, or by Royal IVIail to the address on page 2. Your entry must reach us by May 26. Entrants must work for, or be Veterans of, one of the Sainsbury Group companies. Only one entry per person please.
APRIL 1995 15 4 PPY 6IRTHD
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Customers were invited to join in tlie clowning around at Puriey Way, Croydon.
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Gone fishing Children from Temple Bank School and Support Service for the Visually Impaired enjoyed a 'feast for the senses' tour of Keigliiey as part of the One customer at every store was the 125 celebrations. After smelling soap lucky winner of a Ford Fiesta - first powders and reading braille on bottles prize in the big 125 draw. of bleach they tucked into party food and pop. Keighley store manager David Durbin goes fishing with the children and teachers.
16 JSJOURNAL Eyes down for a full Luton enjoyed a real lift. house in the Prize Draw competition at ] pBletchtoy store. —
There was plenty of support for the JS v Arsenal ex-pro and Celebrity XI v It's kicking Sainsbury's football match on March 8, but a large proportion of the 1,300 crowd were teenage girls. Many were there to see pop heart-throb Ally Begg of Bad Boys Inc in his strip. Ally's celebrity team-mates included Tony Hadley of Spandau Ballet, John Alford of Grange Hill and London's Burning, Matt Mansfield of Blind Date and The Big Breakfast and Part-time supermarket Robbie Gee of Desmond's. Ex- pros Ian assistant Debbie Holland of Aliinson and captain Brian Hornsby Wigston penned this 125 provided the backbone, and much of the skill, to the Arsenal camp. poem: The JS squad of 17 included players from all 12 stores on Alan Fresh chicken and turkey and IVIooney's district in the Eastern area. all kinds of meat. Six are regulars in the company team. Of quality and standards that The match was pure entertainment no one can beat. so the JS side was not disappointed with a 5-2 defeat. Fresh lettuce, tomatoes, Around £1,000 was raised for NCH apples and pears, - Action for Children. Fresh butter and cheese and fresh cream eclairs. Middlesbrough reckoned one Fully-trained staff with a good turn deserved another professional touch. and asked those primary Making sure that our service schools which received does not cost too much, pictures last year from the Sainsbury's Pictures for The high standard of Schools scheme to create Sainsbury's has been put to some 'Pictures for Sains the test bury's'. For 125 years we've been The schools went crayon giving our best. crazy and provided pictures depicting both birthday and Victorian themes. Also on the Victorian theme, the store enjoyed its own costume drama with a visit from the Saltburn Victorians, who dress in Victorian period clothes.
Weedon Road staff prov Pull the they were all heart when they gave their birthday How long does it take to pull a JS lorry fi cheque and celebration °"d of the car park to another? The ; cake to a local maternity :.13 seconds! unit in distress. Seven strong-arms from St Clares pi Northampton General I feat during a competition with Br Hospital's maternity unit iMarch 5. ] were robbed of a nece teams from both stores were spons ssary heart monitor unit challenge one another in the pullin, used by mothers-to-be to Brookwood pulled in supporters, spon hear their unborn babies' d stomach muscles but lagged be heart beat. t.21 seconds. As the new monitor The Red Cross is also celebrating it! cost £150 the night shift anniversary and the store presented Ri collected the additional Red Cross with the £775 raised. i £25.
APRIL 1995 17 CO IVI P ITI O N3
SEEN THE PROGRAMME, READ THE ARTICLE, NOW ENTER THE COMPETITION As announced in the last Journal, all staff at Sainsbury's and Savacentre should have had a chance to watch the new bi-monthly video magazine JSTV. The first 'issue' is presented by Sian Martin (formerly of Eastenders) and Mark Powley (formerly of the Bill and now in the Kelloggs advert). They take a look at the retail service desk and the making of Easter eggs. Just like the JS Journal, JSTV invites you to air your views and pose questions to find out more about the company. You can call their special hotline on m 0171.921.6326 with any comments or suggestions or use the reply cards made available with the video. You can also make your views known on the entry form for our competition to win a trip to Cadbury CONGRATULATIONS to Crystal Palace and Fairfield Park, winners of the JS Chocolate World in Birmingham. Hotel accommo •z=^-.r - -lauaaiiiiL ^ VlflBBB /oMrnaZ/delicatessen buying Italian dation for two is included. Just answer our simple counter competition. Stores with question about the 16-minute video: which chocolate ft deli counters held an Italian theme star won the best Easter newcomer award in the AUA period in March to promote chocolate Oscars ceremony? You don't need to have SALUMIRIA products from that country. It was any suggestions for JSTV to take part. On the other clear some stores had made a hand, you may send in a separate sheet with your spectacular effort to attract comments if they don't fit. customers. The judges: deli buyer Send entries, clearly marked 'JSTV SWEET Ian Coney, display specialist Tony TEMPTATION', to the JS Journal via internal post to Jerodiaconou and deputy editor Rennie House, Blackfriars, or via external mail to the Andy Szebeni narrowed down the address on page 2. Current employees of Sainsbury's 50 entries but could not separate and Savacentre are eligible to enter. One entry form the final two so declared it a tie. per person please. Closing date is May 5. Says Tony, 'Crystal Palace really used their initiative and all the decorations we gave them. You ENTRY FORM couldn't fail to notice the Italian theme as a customer, and I Top: Fairfield Parit's especially liked their Italian poster.' IMediterranean spread. Deputy store manager, fresh foods, Dave Lilly, explains The sweet screen star is: Above: Crystai Paiace gets the origins of the poster, 'A customer overheard us a pizza the action. My suggestion for JSTV is: 1 discussing what to put on the notice. He said he spoke fluent Italian and would be happy to help us out. Bienvenuti Alia Salumeria means "Welcome to the delicatessen".' I Of Fairfield Park, Ian Coney comments, 'They displayed a wide range of Italian products and I really like the way the grapes and parmesEm combination makes the colours of the I Italian flag. All the stores obviously had a lot of fun with Full Name this one.' Work location The winning stores each take home a case of Italian wine. L Contact tel no -J 18 JSJOURNAL I,L A security system^ • "'operates in this store.
It's easy to think that theft from stores is somebody else's problem STEALING THE SHOW But as Jackie Phillips, The film is currently being distributed to JS stores, and all staff star of the new security should have the opportunity to watch it over the coming months. It video says, 'They are could help you catch a criminal and there is an extra incentive to stealing from us - we watch - our competition to win cash prizes. shouldn't let it happen,' In the story, Jackie has her handbag stolen in a jeweller's and comes into work at her store to find the ne'er-do-wells pilfering on the shop floor. Jackie sits down with a store detective and we share her new found wisdom as she is shown some of the tricks thieves get up to right under our noses. We see just how cheeky criminals can be as they steal batteries and booze, simply walking straight through the checkout with a box of wine. The viewer learns a few of their tricks for distracting and fooling unwary staff. Watch the film carefully then simply circle your multiple choice answers on the entry form. First prize is £100 in JS Discount days in Granada land vouchers and second prize is £50 in JS vouchers. fc 7f9m.
N INM Much of the film features the staff ana snop- . - floor of a real store. Which store is it? '"i a) Blackball b) Grimsby c) Enfield , d) Kiln Lane j1 :'i Kfl A customer thinks a personal item has been stolen in the store. The member of staff finds it for her™' What is that personal item? a) watch b) purse c) umbrella d) gold ring
KB Some unscrupulous customers hide items under the ti Hundreds of staff took the checkout. What items illustrate this in the film, and are spotted by price to the Granada Studios Tour in the Janu the checkout assistant looking in the ground level mirror? Journal but only three can get in free th a) nappies b) cases of Classic Cola b) bottles of wine d) saucepans competition. You all found the questions pretty tricky and we had to exclude characters like Scampi and Butch for question three {Who are Sooty's friends?) because they are not in the IT'S A STEAL COMPETITION ENTRY FORM stage show, and we had to insist on the correct spelling of Full Name Kabin. After wading through a sea of wrong answers we can declare Sandra Sadler of Woodhall Farm winner of a Work location weekend for two at the prestigious Manchester Victoria and Albert Hotel, during which time she can take her free visit to Contact tel no the Granada Studios Tour. We spoke to Sandra as she walked in her door after a holiday in Dorset: 'I'm a bit bewildered,' she said. 'It's the first time I've entered a JS Journal Answers 1: a b c d competition - I never win anything.' Well, you have now 2: a b c d Sandra. Keep entering. Runner-up prizes of free family 3: a b c d entries to the tour go to Ken Maillardet of Blackfriars post
room and Diane Yarwood at Blackpool JS. Say hello to Send your completed entry form to the JS Journal via Internal post to Sooty for us. Rennie House, Blackfriars or external mail to the address on page 2. Please mark your envelopes 'It's a Steal'. Current employees of the The answers were: 1. The Kabin; 2. 22IB 3. Sweep, Sue and Sainsbury's supermarkets are eligible to enter. One entry form per person please. The closing date for the competition is May 10. Matthew; 4. Rick Mayall; 5. First Among Equals.
APRIL 1995 19 ICHECK THIS OUT Do you have a Celebrity hangout is media darling secret infatuation? 'Love is like the measles; we all have to go through it' wrote Jerome K Jerome. If you're suffering from a nasty dose of the bug that makes your heart pound, your concentration non-existent and your nights sleepless, you could be just the person for TV programme Infatuation UK. Television channel UK Living are looking for people who will' reveal the name of their secret desire. They are then invited onto the show to confront you face to face, heart to heart. Call David 0 on 0171 306 6196 or write to him c/o Infatuation UK, The Quadrangle, 180 Wardour Street, London WIV Quaglino's, The Savoy Grill, English cafe'. There were no L to r: Cecillia Carroll, Margaret 4AE. Bibendum, Ladbroke Grove's qualms with the food, although it O'Sullivan, Marion Wiltshire, Anne Filming for the show will take coffee shop. They've all enjoyed was 'not the place to ask for McConnon, Doris Finch, Alicia place in June so please call by Rosedale potatoes with shaved Etienne and Carmel Winder. their moments of glory. mid-May. Ladbroke Grove rubbed truffles, or lobster salad with a shoulders with the best saffron dressing.' eateries in London when it was An added item of interest was reviewed by ES Magazine in a list of celebrity customers who March. use the coffee shop. They include The full page article in the Paula Hamilton, Catherine Zeta weekly supplement to London's Jones, Shirley Bassey, George Evening Standard led readers Melly and the Sultan of Brunei. through the various attributes of Staff thoroughly enjoyed the the coffee shop, from the experience and actually came in on appearance and atmosphere to their day off for the photo session. the type of food and value for Coffee-shop assistant, Marion money offered. Wiltshire, told the Journa/, 'It was The interior was described a lot of fun. People have as 'vaguely continental' and the recognised us from the article and service as 'halfway between a I'm sure sales are up because of staff canteen and a classic it.' \ Piping hot haggis
Strong displays at the entrance of the store, whisky tastings in BWS and a traditional Burns supper marked Burns Day at the Edinburgh Savacentre in Cameron Toll. Former Savacentre employee Craig Robertson piped in the haggis at the Burns Night supper for 50 members of staff.
20 JSJOURNAL Fan letters Customer's daughter Sarah Green from Barnsley made a colourful tribute for her local store and took it in for store manager Robert Stowe.
Systems manager Howard Desautels (centre) with the High romance, recycling director of Alcan (not the one with the large teeth - low budget that's Alcan's alligator mascot), members of the St John Self-confessed romantics Graham Ambulance and local children. Davies and Theresa IVIorgan toasted their wedding on Valentine's Day with a cup of tea Cashing in in the Swansea branch coffee shop. Theresa, Graham and 12 on cans guests celebrated their wedding Saturday is pay day at Beckton day with a Sainsbury's breakfast. Savacentre. That is if you have Theresa said: 'We chose St a horde of used aluminium Valentine's Day to get married cans. A once-a-week collection because we are romantic. We point is being run for Alcan, the decided to get together at aluminium can recyclers, by St Sainsbury's afterwards as it was John Ambulance. The charity is so convenient.' paid by Alcan to collect the As a surprise wedding cans and give customers 40 present, the manager presented pence for every kilo returned. the couple with a bunch of flowers. Restaurant manager Diane Jones said this was actually the coffee shop's second wedding reception.
APRIL 1995 21 ICHECK THIS OUT
Above: Buntingford depot's 'Dense' teem (must have been rejected by Mensa) make a spectacle of themselves. Left: Captain Colin (holding shield) and the Mystified Ones with Northern area director Graham Naylor (holding crystal bowl). They could have been contenders Mystified in IVIanchester Question: What is the only occasion on which all parts of the Sainsbury's Group come together in competition? Answer: The Grand Final of the corporate quiz.
Colin Etheridge's 'Captain Colin office combo were tied for the the South Eastern area team. and the Mystified Ones' took lead. The nail biting was over Prophetically-titled home the crystal bowl and shield when professional compere Vince Hoddesdon's 'Will We Come Last' as they snatched the title in a Miller (Granada TV warm-up man team did, while last year's winners nail-bitingly close finish. and Manchester radio presenter) IVIacclesfield narrowly missed out This is only the second year announced, after the tie-breaker making it to Manchester in the of the contest, held this time in questions, that the winner was Midlands area final. the luxurious surroundings of Manchester's Sacha's Hotel on March 18. Teams converged on the venue from all points of the compass, from Sainsbury's Quiz host Mariella Frostrup. stores, area offices, head Three members of staff from offices, Savacentre, Homebase Blackfriars wracked their brains and the depots to lock horns in to come through as underdog intellectual combat. After ten winners in their round of the gruelling rounds, Colin's South World's Greatest Quiz, hosted Eastern Area office team and the by Mariella Frostrup for London 'Five Men and a Little Lady' head News Radio. They came from behind, after assembling a team at short notice, to snatch the Pressure's on. lead from International Telephone Services. The team - senior produce buyer David Buck, assistant buyer Cathy Wimbledon Yarrow and press officer David Cox - went along to the courts local Hammersmith Novotel on March ladies 2 'for a laugh'. Despite a member of the opposing team Deputy manager of Wimbledon boasting he was runner-up in Simon Kingshotte visited local Mastermind, and some dubious Link House to present them scoring, they were pleasantly with the 125 cake and cheque surprised to come away for £125. Janet Fenwick, who is winners, though their score was 101 years old, accepted them not enough to carry them on behalf of the residents. through to the next round.
22 JSJOURNAL 5 "000134"005150'
Salads will be turning over a New spoonable dressings - MOST STORES new leaf with new Salnsbury's which will also happily do Classic Salad Dressings, service as dips - include French including French and Italian Dressing, Bacon Dressing, Sour Vinaigrette and Sun-dried Cream and Chive Dressing and Tomato and Caesar dressings. Salsa Dressing. All come in 250ml bottles All come in 250ml jars for for £1.15. 85p.
FROZEN NET ASSETS
Two new selections bound to catch your eye with their bold, bright packaging are Frozen Cod and Haddock in Crispy Breadcrumbs. Both servings of fish come in 800g packs, are quick and easy to prepare and retail at £2.99.
Chocolate lovers can find themselves rolling in the stuff at Sainsbury's. Not only have buyers introduced a six-pack of Milk Chocolate Rolls, but there is also a six-pack of white chocolate andm variety pack with three of each! ja I Milk Chocolate Rolls are covered with real milk chocolate and filled with buttercream. White chocolate rolls, introduced as white chocolate grows in popularity, are covered in real white chocolate with vanilla- flavoured filling. Packaging is distinctive and uses the blue which Is already the hallmark of JS Milk Chocolate. Mr Men are on the march! Mr Milk chocolate rolls sell Men White Chocolate Mini Rolls for 89p. White rolls and and Mr Men cakes have joined variety packs for 99p. the existing range of Mr Men ROLL UP products. Mini Rolls with a vanilla- flavoured filling are covered with ^'t'^/w^?^'^'^ real white chocolate. They sell at £1.79. Mr Men Party Cakes feature Mr Happy and Mr Greedy on a Madeira sponge cake filled with jam and buttercream, and covered in soft icing. Cakes are £3.95 each.
Layered Vegetables present a new way to cook your greens. Available In two types, the vegetables are thinly sliced and layered in a microwaveable pot. Herbed butter or cheese placed between the layers of vegetables melts during cooking. The layers make an ideal accompaniment for any meat or vegetarian dish. Both pots come in 325g servings. Herbed Butter Vegetables retail at £1.29 and Cheese Vegetables sell for £1.19.
APRIL 1995 23 bOOhi hh ^KLY hoy DAY
For the first time since offering SSA members speclallyiirlced holidays, SAINSBURY'S *ontlns now Include their holiday villages In Jersey. STAFF ASSOCIATION Tel: 01719217227
INTEREST WILL PAY DIVIDENDS ' ^***i.
i*--' M '^: 'V- di£^:j?^^i «4!te^ •rft. Offers available to members are: UIAKY UAIIS JERSEY HOLIDAY VILLAGE - PORTELET BAY *-»-. Half board accommodation based on two sharing JULY 2: twin/double room with flight departing from Gatwick in SSA TREASURE HUNT 1995. Call the central SSA office, a. 5 nights (Mon-Sat) May 1-6 Blackfrlars, to register your M: Adult £179 interest for this London-based Child (2-15 years) £135 event. b. 7 nights (Sat-Sat) May 13-20 Adult £219 JUNE 25: Child (2-15 years) £155 SSA NATIONAL ANGLING CHAMPIONSHIP SUPPLEMENTS JULY 22-23: .^'•ife A room with a sea view is £20 extra and air passenger ALTON TOWERS FUN ,1 ^' tax is £5 per person. Travel insurance is available at £14 per person. WEEKEND Ask about departures from other regional airports. Application forms available To secure your booking telephone 01772 621621 quot from your store SSA or central Hatfield Manor House, with its 13 acres of garden, in ing code number: 0T04 (offers subject to availability). SSA. Hertfordshire is hosting a Living Crafts Exhibition between IVIay 11 and 14 where blacl The following words T L 1 T T L E C A N A D A B T F 0 Lloyds Bank appear in the word- A S A R E 1 V 1 R D Y A B R 0 T 0 square either across, Insurance Direct D N 0 0 P L E M 0 N T J 0 E P E K down or diagonally: CALL FOR CHEAPER INSURANCE N W S 1 K T B A Y A S P L A R Y A Q. 2: (I Lloyds Bank Insurance Direct boasts that 83% of callers Barton Hall, Blackpool, •g cm <« U 0 M R N 0 L S H D H W 0 N E D S S S - find their quote the cheapest. If that's not enough, Lloyds Brean sands. Camber L D 1 A Y M A 0 N T T E 0 S S L P have a special offer for all SSA members - £20 JS gift Sands, Hemsby, Little § s ° vouchers for every policy taken out. Take out both buildings W H N T M N T A U W F D P A T E E Canada, Osmington, »^ <=. O^ and contents insurance and get back £40 to spend in Y T G L D E S 0 Y 0 0 L K N A 1 Y Pakefleld, Plemont, 2. ^ ^ Group stores. R U T S L R s C N F R A C D T F A Prestatyn Sands, III HOUSE INSURANCE Riviera, Sands Hotel, to a = R 0 0 P E N K L F B C S A S Y E B -J to cr Lloyds will 'shop around' to find the right building insurance Sand Bay, Seacroft, ^ Q. n> cover for you at the right price. They deal with leading UK E S N B A R T 0 N H A L L T N K S South Downs, Insurance companies, so you can be sure of top quality F M A T M K U T 1 E Y B U S A Y Q Southport, St Mary's cover. A monthly payment facility helps you spread the K A L Y 1 R A H E M S B Y P A P R Bay, Torbay, Trabolgan, cost. Up to 15% discount for over 50s. C H Q C U R Y E G F T R P Q N G A Wall Park, Wick Ferry. •=*• i. 3- HOME CONTENTS INSURANCE oj u) n> 1 E A R E W 0 T N 0 T E L D D i M en m 3 If you haven't made a claim for the last year you'll be Closing date for entries entitled to 10% discount, and there Is a 10% discount for W E C D K R A P L L A W E B S L T Is May 5 and they should the over 50s. A monthly payment plan is available at no T R A B 0 L G A N S Y A B D N A S be sent by internal mail 5? o <^ 5 S. extra charge. to the SSA, 7th Floor, So get your fingers dialling: phone free on 0800 750750 FULL NAME: Drury House. quoting ref. STAI. Lines are open 9am-8pm weekdays and JOB TITLE: 9am-2pm on Saturday. LOCATION: CONTACT TEL NO: 24 JSJOURNAL Are you aware of the SSA's existence? Yes, 1 am aware (10) 1 No, 1 am not aware SAINSBURY'S 2 STAFF ASSOCIATION 'V Which of the following ^* event s/offers do you k now about? OUR FUTURE Know about Do not know about (11) OH NO, NOT ANOTHER SURVEY! I hear you cry. But at least this one offers £200 in prizes Quiz night 2 and the chance to influence the strategy of the Central SSA. Sports day (12) 1 2 Fishing day (13) The SSA exists for you, our custonners. Last year, we served 31,000 of you from our Blackfriars 1 2 (14) office. You took advantage of a range of social benefits: from discounts on products and Golf day 2 services to centrally organised functions. One of those functions was last month's second Cheap concert/ (15) annual Quiz Final, an event that is unique in involving all the Sainsbury's Group companies in the UK. All this for just 15p a week (24p per couple). (IB) At a local level, your SSA Committee will also organise events and it is easy for them to take Holiday offers 2 up your suggestions. But, at the central level, we need to know what the whole company wants. Household discounts (") (eg. RAG & insurance discounts) 2 If you would like to make a real difference to the direction of the SSA, this is your opportunity. We cannot guarantee to act on all your recommendations but every response will be helpful in influencing next year's calendar. Please tick boxes to indicate how It could not be simpler: fill in your answers, remove the whole page interested you are and return it in an envelope marked 'SSA - OUR FUTURE' to market in each of the following SSA events/offers research, Drury House, Blackfriars via internal mail. But hurry - forms must be back by April 24 and the first four out of the bag will each win £50 in Sainsbury's vouchers. Very Not interested interested interested Quiz night 21 3 Martin Pratt, new employee services manager Sports day 2 I I 3 Fishing day 2 I 1 3 Golf day Please tick one box for each of the 2 I I 3 SSA events listed below to indicate your Cheap concert/ likely level of involvement/participation theatre tickets 2 I 1 3 (23) Holiday offers 2 I I 3 IVIiglit Would definiteiv Definiteiv wouid get invoived get invoived not get invoived Household discounts (eg RAC & insurance discounts) 2 3 Treasure hunts (31) 1 2 3 (32) Cabaret nights 1 (33) Clay pigeon shooting 1 If you have any comments about any of 'Opportunity Knocks' events (34) the events or offers listed above in Q.3, (35) Art/Photo contests please write them in below Musical festivals 2 I 1 3 Country walks 2 I I 3 Paintball/war games 2 I I 3 Go-karting 2 I 1 3 Five-a-side football Five-a-side netball Please tick one box for each of the SSA offers listed below to indicate your likely level of involvement/participation iVIiglit Wouid definiteiv Definiteiy wouid tal APRIL 1995 25 Please write below any k How would you most like suggestions for other SSA ^* the SSA to communicate to you? events or offers (Please tick one box only) Noticeboards (in each location) 1 Computer E-Mail 2 Regular pages in the JS Journal 3 SSA newsletter 4 Other (Please state) How would you like to be able to communicate with the SSA? Telephone 1 ' The type of events Computer E-Mail that the SSA are thinking of 2 Internal Mail running can be organised locally 3 Are you currently an (eg for just one store), or nationally SSA member? (involving the whole company). Please indicate below how you would most like events organised. Please Please tick the Yes tick one box only. box that indicates your age No (5S) Group level 16-20 (including Savacentre/Homebase/Texas) 21-25 Which company Company level do you work for? (all stores, areas, depots and head office) 26-30 31-40 Individual level 4 Sainsbury's (eg. each store/depot/area office/head office) 41-50 5 Homebase/Texas District level ( all stores in the district) 50-h 6 Area level (all stores plus area office) Savacentre SSA events could Please write in the name of also be arranged across the your store/depot/location Sainsbury Group. Please indicate (eg. head office or Chiswick store) on which level you would prefer the events to be co-ordinated (Please tick one box only) (62) Sainsbury's only The following question is only for people in the JS Savacentre only retail division Homebase/Texas only Which JS area Sainsbury's, Savacentre & do you work in? Homebase/Texas ^ South Eastern Would you be interested South Western in having a local committee for Eastern SSA events? Central & Western Yes Midlands No Northern Male Female Where do you get i If you wish to enter the information about the SSA? ^^^ draw please provide your What is your grade? ^^fhiW name and contact tel no. SSA news leaflet 1 Page in JS Journal 2 I don't get any information about the SSA 3 Please write in. Thank you for helping us shape the Other (please state) future of the SSA. 26 JSJOURNAL PEOPLE WRITELINES (CONTINUED FROM PG. 9) Geof Pearson, pensions LONG SERVICE SAFE OR 40 YEAR RETIREMENT manager, replies: Employees who have CRACKING? completed 40 years of The security of members' pension benefits in the JS service: Trevor Reedman, Steve Hunt, assistant supervisor, Buntingford scheme does not depend on manager, West Hove. JEAN depot new members paying for FYFE, checkout replenish those who have retired. ment, Victoria. DAVID SMITH, Further to Writelines, area director, South Western March 1995, Nest Eggs A huge fund (£1.4 area office. Cracking? I feel that billion) has been built up Judith Evans does not sufficient to pay all the Employees who have answer the question posed benefits of members and completed 25 years sen/Ice: pensioners promised. JAQUELINE BAILEY, fresh food by John Worledge. replenishment, Balham. With the expansion of The main effect of the MICHAEL BONNICK, DTP the company in the past changing maturity of the manager, marketing, there has been a steady scheme (ie: the ratio of Blackfriars. PAMELA DUNN, members to retired) is on grade C salaried, Purley Way. increase in the number of investment where you GILL GUYATT, checkout staff employed and in the replenishment assistant, number of pension fund would expect the Trustees Chatham. FRANCIS FORDER, members. Unless this to invest more in gilts and kiosk assistant, Dunstable. expansion continues, or at less in equities. This is JOHN HARE, warehouse, regularly monitored. Basingstoke depot. JOAN the very least does not HOPPING, meat preparation decrease, then there will assistant, Brentwood. PAT be fewer new members to AIRING AN HUGHES, senior clerk, Burton contribute to the fund, ISSUE on Trent. MARIE LUSTY, night STAN OSBORNE of Tewkesbury being on the panel of thereby causing difficul display assistant, Putney. Road has hung up his hat instructors. George Swallow, senior DOUGLAS MCCANN, warehouse, after 44 long and happy years Having worked in the ties in paying our future manager, payroll and Basingstoke depot. MARY with the company. first self service store in pensions. cashiers, Norwich House MoLLisoN, checkout He joined in 1950 after Walthamstow, Stan was Also the point made by leaving the army, and was transferred to Somers Technical question - why replenishment. Bishops John is valid, in that the Stortford. MARTIN MORGAN, posted to Wood Green. 'My Town as deputy manager. does the JS Journal smell first job was to weigh lard into Soon afterwards he was modern trend is for warehouse supen/isor, so vile? Hoddesdon depot. JOY half pound blocks,' he told again transferred to employing part-time, Managing editor of JS PEARSON, senior checkout the Journal. 'I then went on to Gloucestershire and was casual and temporary sell cracked eggs from the involved in the opening of Journal Bridget Williams assistant, Nuneaton. BRYAN labour and contracting out RICHARDS, driver, Buntingford window.' the Cheltenham Central replies: many aspects of the depot. DOROTHY SCALES, fresh From egg boy he was branch where he worked The ink used to print the food replenishment, quickly promoted: first for 19 years before moving operation, all of which is Journal has recently been to Tewkesbury Road. Walthamstow. BARBARA SISK, butterman to bacon hand and compounding the depre changed. In view of your BWS replenishment, St on to assistant manager in 'I retired from manage ciation of the fund. comments we are looking Clares. EDWARD WALKER, 1957. From here, Stan ment in November 1992,' driver, Buntingford depot. worked in most of the north said Stan, 'but went back into it. and central London branches after a couple of weeks on as relief manager, as well as a part-time basis.' RETIREMENTS hardware assistant, STANLEY OSBORNE, coldstore DENIS ALEXANDER, trolley Hornchurch (22yrs). PAULINE warehouse assistant, collector, Lyons Farm, FARMER, checkout/replenish Tewkesbury Road (2yrs). Worthing (7yrs). EILEEN BELL, ment assistant, Basingstoke EILEEN PARKER, checkout/ cleaner, Bracknell (4yrs). (5yrs). ALICE GIBBONS, replenishment assistant. MARJORIE BEST, cook, Bexhill restaurant assistant, Potters Bar (llyrs). JOHN (6yrs). SUSAN BREWER, Wolverhampton (15yrs). CYRIL PiCKEN, warehouse assistant, restaurant assistant, HANNAM, dry goods code Merry Hill (26yrs). MAURICE Fareham (15yrs). JOAN BROWN, control, Letchworth (4yrs). RIGLEY, warehouse assistant, fresh food replenishment JUNE HILLS, checkout/ Canley (12yrs). JACKIE assistant, Enfield (22yrs). replenishment assistant, RosKiLLY, personnel clerk, GRACE BUCK, night shift Horsham (19yrs). PAMELA Hornchurch (13yrs). RITA display assistant, Rayleigh HOLDEN, grocery replenish ScHOLES, senior deli assistant, Weir (14yrs). DOREEN ment assistant, Debden Prestwich (14yrs). ROSALIND CHABAUTY, bread and cake (22yrs). ROSE HOWELLS, night SHEILS, grocery replenishment assistant, South Harrow display assistant, Horn assistant, Uxbridge (9yrs). HFA, customer, Exeter (14yrs). JOAN COLES, cook, church (9yrs). ALAN BETTY SMITH, checkout/ Guildford (15yrs). ELSIE COLES, HUMPHRIES, deli counter replenishment assistant, OBITUARY In consequence of the cleaner, Beckenham (9yrs). assistant, Burpham (5yrs). Leicester (21yrs). Length of service appears in splendid service my wife JOSEPHINE COX, fresh food ScENTiLiA JACOBS, checkout/ JEAN SPENCER, dry goods code brackets. and I (both OAP) receive replenishment assistant, replenishment assistant, control, Uxbridge (20yrs). from your supermarket, I Pinhoe Road, Exeter (2yrs). Fulham (16yrs). HILDA JOYCE THOMPSON, fresh food FRANK HEALEY, 53, a have made this card. Every MARY CRACKNALL, checkout/ JOHNSON, checkout/replenish replenishment assistant, warehouse operative in the replenishment assistant, ment assistant, Thanet Stevenage (9yrs). JANET Christmas I prepare a card non perishables department Leamington (6yrs). JEAN (4yrs). JUNE LOWTHER, fresh- WILKINSON, checkout/ for your bakery section at Charlton depot, died on DOBSON, restaurant assistant, food code control, Barking- replenishment assistant, February 27 after a long where I might say the Lordshill (17yrs). JOE side (12yrs). PATRICIA Hornchurch (12yrs). MARY illness. (20yrs). service is wonderful. DONGWORTH, butcher, MANNING, restaurant WILLOWS, dry goods reduction Hornchurch (8yrs). JEAN assistant, Farnborough (5yrs). control. Potters Bar (llyrs). Here's to your DRAKE, BWS replenishment, KATHY MONK, restaurant 150th! Winton (21yrs). SHEILA FAIRUE, assistant, Hornchurch (9yrs). APRIL 1995 27 ARCHIVES KEEP THE SHOPS WELL LIT The Founder would have been delighted with the recent lighting award for the Marsh Mills store (page 5). Good lighting at the shops was always important to him, so much so that his dying words in 1928 are reported to be 'keep the shops well lit'. The back sections of the long, narrow interiors of the early shops would have Dbeen dark an d gloomy without artificial light, and the interiors and forecourts were lit by gas lamps. As early as the 1880s, energy conservation was an important consideration for JS, and the Founder frequently chose expensive but energy efficient the light fluorescent tubes gave out, that made the '••!";,!•• •>i«'"""« is,"'"' 4"r"> ""•'•"' 'recuperative' gas lighting. The gas was pre food look rather unappetising. Later, the colour heated by circulating it over the burner before it *UnM S^l^nyAM '' 'tea .,','"* ana " '" tft«i of the light compared better with daylight and by was ignited to reduce the amount needed. '•'•'y o,f^ •''"our .'^ '"'(",i'o'tau7f •l'«Htini";«r «'. 1957 was used to create sophisticated illuminated :'---^^c ceilings which left no dark comers in the store. Electric lighting was first installed around 1905, -^^•^^^^ •,°4''=™»t4no. consisting of no more than a row of naked 40 watt ' r-azi '""flroBti ^^•"«iS;f Energy conservation, always of concern to a well- light bulbs on flexes over each counter. This was run business, became even more important succeeded by more attractive single rows of following the 1970s oil crisis. Measures such as lanterns down the centre of the store. These in turn the extraction of warm air from the shop floor were replaced in the 1930s by two rows of '27-12s' through light fittings, and the use of low power - split glass fittings with prismatic glass which the to switch to electricity and still had gas lighting in lighting for work done outside trading hours manufacturers claimed created more light. the basement in the 1940s. paved the way for today's computerised energy management systems. Effective merchandising is By the end of the 1914-18 war, most branches used Fluorescent lighting was first developed for use in still as important as ever - illuminated shelf edges electric lighting, although a few such as Tunbridge wartime factories to produce a brighter and more and back-lit signs ensure that JS still complies Wells and Woodford still used gas. Gas lighting evenly-distributed light. It was first used by JS in with the Founder's last words. continued to be used outside the stores well into the the Selsdon store in 1950. There inter-war years so trading from the window and were a number of problems in forecourt could continue after dark. External gas developing fittings to reach JS's lights were frequently hired from one of the local high standards. One challenge to gas companies. Hove was one of the last branches overcome was the bluish colour Above: Fluorescent 'luminated' ceiling at Harlow, 1957. Left: Outdoor gas lights at Wood Green, 1929, with glass shades advertising Sainsbury's Crelos Margarine. NEXT MONTH • Employee Report with Group financial results • Healthy eating vox pop • Win a new spring wardrobe 28 JSJOURNAL HAMPTON Opening date: February 24,1995 Address: Twickenham Road, Feltham, London TW13 6L2 PRESTON Opened by: Chairman Dino Adriano Approximately 300 customers queued outside the Store manager: Mike Wakeford new Preston Homebase store on Friday, March 17, in order to take advantage of opening day specials. The Project manager: Neil Hotston store opening had been delayed by a week after Staff: 90 (77 new staff) roadworks around the area had not been Sales area: 45,250 sq ft completed in time. The delay only served Car park: 700 spaces to heighten demand: ' opening day and week PRESTON sales figures exceed- ^^*- x^ ed expectations. Opening date: March 17, 1995 Address: Stanley Street, Preston, Lanes Opened by: Chairman Dino Adriano Ready front and back: cashier Lynne Wilkinson {left) and general assistant Sandra Wright hand out store Store manager: Andrew Gledhill guides at the entrance. Skilled DIY assistant Kevin Project manager: Neil Hotston General assistant Jackie Nickson (left) and customer service supervisor Glenys Wallis stocks up in the building yard. Gill get ready for the first customers. Staff: 52 {45 new staff) Sales area: 41,514 sq ft areas will take part on the management'. Watch out delivered direct to the Twelfth Savacentre Site in Cargo Club Car park: 383 spaces News in brief national day, Thursday, for the healthy eating 'vox customer's door. Informa- April 27. pop' in our next issue when tion leaflets are available purchase HEADLINES Vouchers for money-off we find out if you have from customer services Sainsbury's has bought shopping al Sainsbury's The total raised by JS been changing your diets. and the scheme will now the three Cargo Club sites Fanhams Hall has been were dispensed from cash stores in the 1994 Children be available on a contin- for a total £45 million. awarded the East Hertford- machines around Liver- in Need Appeal was Stores have been issued uous basis. It intends to convert the shire Rural Design Award pool and Manchester last £277,624.59. After costs with cheque-writing plates Bristol site to a JS. the for 1994. Judges praised have been deducted the to help wheelchair-using Congratulations to staff month. The machines in Wednesbury site to a internal alterations and the trial gave vouchers donation will be £200.000. customers sign cheques on throughout the Group that Savacentre and 'disposal extensions completed for their laps. This improve- completed the London worth 10% off £30 of of the Croydon site is a the company by architects Sainsbury's Healthy Eating ment in customer service Marathon on April 2. shopping. strong possibility'. The Nicolas Ray Associates of Initiative topped the Best was developed by STAR Please send in details if latter is close to a Cambridge. Product or Service cate- teams and customer service you would like to be in the Sainsbury's is participa- Sainsbury's supermarket. The awards were gory in the Slimmer workmats. ting in the Take Our next JS Journal. Parent company launched in 1993 to Magazine Healthy Diet Daughters to Work Day Nurd in and Peacock recognise high design Awards. The initiative was Sainsbury's Wine Direct Correction: Our March again in April. Last year, introduced the trading membership of Cargo Club caused us to consider a standards in towns and 2.000 11-15-year-old girls commended in particular scheme has just resumed story about Thrust SCC format, whereby custo- has exceeded expectations, disposal of the sites.' villages where no civic or came to Sainsbury's. for 'its emphasis on eating operation following a very indicated that Andy Green mers register as members disappointing turnover and Commented chairman amenity society awards the correct amount of fat successful Christmas used to work at Locks- Stores will host the day on to buy products in bulk, high costs of development David Sainsbury. 'This exist. which should encourage period. The spring brochure bottom. It was actually the quiet trading day of this time last year. N & P of the format in the was an opportunity to prevent alive weight offers 40 wines that can be Orpington. Monday, April 24. Other commercial director Alex changed environment for acquire some sites in Rentoul said: 'Although planning consent has outstanding locations.' 6 JS JOURNAL APRIL 1995