Safe Spectacular

Voyager’s World | July 2018 | P1

Vol XV Issue X Pages 40 August 2018 Rs 60

Safe &spectacular

Voyager’s World @VoyagersWorld THE ONLY MULTI DESTINATION EVENT THE ONLY TRADE SHOW FOCUSSED ON OUTBOUND TRAVEL

A B2B trade event connecting buyers & suppliers of outbound travel industry from across the globe, o ering unparalleled networking & contracting oppertunities. • The Middle East Edition of OTR - 2018 witnessed a footfall of 550 eminent buyers across Dubai - Kuwait - Qatar - Oman. • Over 1800 buyers attended the India - Edition 1 of OTR in January, 2018 across Mumbai - Chennai - Bengaluru - Delhi. • India Edition 2 for 2018 held across Delhi - Ahmedabad - Mumbai witnessed an overwhelming presence of over 1200 buyers. • OTR is the only focused buyer event on invitation basis; & witnesses key decision makers amongst the travel trade

For Participation Please Contact: Email: [email protected] | [email protected] Mob: +91 9945279001 | +91 9845238980 For Sponsorship Please Contact: Email: [email protected] Mob: +91 8748929534 www.outboundtravelroadshow.com India: Unveiling new initiatives ugust is a special month for AIndian tourism. As the country celebrates its 72nd year of Indepen- dence, it is also taking a bold step to portray itself as the destination of choice. Thanks to the new-fangled measures Our Team by the tourism ministry, India is on the verge of showing skyrocketing Managing Editor tourist numbers. Not only are the Rohit Hangal tourism boards promoting the coun- [email protected] try as a spectacular destination, they are also taking steps to ensure that the Editor nation is safe and secure for tourists. Caroline Diana With a slew of new initiatives, [email protected] tourism boards across India are in- novating to bring in inbound trav- Assistant Editor ellers. This is visibly evident in the Irene Susan Eapen revamped Incredible India website, [email protected] which posted 1.60 million views be marketed as a niche product and the “Indian Adventure Tourism since its launch in June this year. The will focus on portraying India as a Guidelines (Version 2.0) – 2018” website has seen numerous visitors 365 days’ destination. This segment on ‘Safety and Quality Norms for Content Writer from Russia, the U.S., the U.K, and Jeelani MN is also being promoted under the Adventure Tourism in India’. The Italy. With its immersive user ex- global Incredible India media cam- guidelines list the basic minimum [email protected] perience, the site intends to engage paign. The India Tourism ministry is standards for adventure tourism and with travel buffs around the world conducting road shows and seminars cover the land, air and water-based Creative Head and aims to promote the nation’s conducted regularly by the India activities. If all goes well, 2018 will Shyam Vishnot multi-cultural heritage, stunning Tourism offices overseas are regular- be promoted as the ‘Year of Indian [email protected] landscape, festivity, spirituality, mu- ly conducting roadshows to promote Adventure.’ Meanwhile, in an effort seums, and adventure. this sector. The India Convention to promote pilgrimage destinations The tourism ministry is also keen on Promotion Bureau (ICPB) has also in the country, the Ministry of Tour- Advertising & Marketing ‘Adopt a Heritage Project.’ The min- been set up under the patronage of ism, under the Swadesh Darshan Mob: +91 98440 92150 istry is looking to collaborate with the Ministry of Tourism to promote scheme, has identified 26 religious [email protected] both private sectors and public sec- India as a MICE destination. sites in 19 states. tor companies. Another niche product recognized While these initiatives look prom- Published By Meanwhile, on the business tourism by the tourism ministry is ‘Adven- ising, it remains to be seen if these front, the ministry is taking steps to Surinder Hakhu ture Tourism.’ In 2016, the govern- will help increase the number of in- promote India as a MICE (Meetings, [email protected] ment set a task force to develop and bound, international travellers. Incentives, Conventions and Exhibi- promote Adventure Tourism. tions) destination. According to the Rohit Hangal The ministry, along with the Adven- recent press release issued by the [email protected] ture Tour Operators Association of Caroline Diana tourism ministry, MICE sector will India (ATOAI), recently launched Editor

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Another quality event by: INDUSTRYBUZZ

ixigo, Xiaomi tie-up to ease train travel

ixigo has tied up with Xiaomi to offer seamless train bookings services to passengers. Now, users of Xiaomi can check the PNR status of their train bookings even without downloading the ixigo app. Ra- jnish Kumar, ixigo CTO & co-founder, said that the partnership with Xiaomi’s MIUI is a step forward in making travel seamless for millions of Indian travelers. The app, which covers 80% of India’s digital user base, is available in eight vernacular languages: English, Hindi, Marathi, Gujarati, Bengali, Telugu, Tamil, and Kannada. This partnership will enable all MIUI users to benefit from Ixigo’s travel planning features built Indian beauty queens to explore Korea on cutting-edge technology, using artifi- In an effort to promote South Korea as a memorable tourist destination, Korea Tourism Organization (KTO), cial intelligence and machine learning. The in association with Cox & Kings, is organizing a FAM trip for Miss India 2018 winner, Anukreethy Vas and partnership is also aimed at simplifying the 1st Runner-up, Meenakshi Chaudhary. The objective is to create Miss India Travel Diaries campaign called, lives of Indian train travellers, especially in #18 Reasons to Visit South Korea. Gyeonggi Tourism Organization, Seoul Tourism Organization, and Jeju tier 2 and 3 cities. Tourism Organization have joined hands with KTO to support this initiative and build awareness around South Korea among Indian tourists. Jong Sool Kwon, Director Korea Tourism Organization, New Delhi, said, “South Korea is a hidden gem waiting to be explored. It has futuristic cities, advanced technology, buzzing Japan to host World nightlife, legendary food, K-Pop dramas, high-quality cosmetics and much more.” Expo 2025

The Government of Japan and the Japan Le Méridien Goa World Expo 2025 Committee have joined turns one hands to host the World Expo 2025. In July, the committee took the initiative to be- Le Méridien Goa, Calangute, celebrated its one- gin an event-oriented campaign in which year anniversary in August. With its close proxim- Pokemon, one of the committee’s mascots, ity to major tourist attractions, popular beaches, boosted bidding activities at the Pokemon shopping and entertainment arcades, the hotel Center Mega Tokyo in Ikebukuro and oth- has become a favorite among travelers seeking er places in Japan. The campaign website unique and authentic experiences. Achieving a “Pokemon EXPO Type Check” was launched year of success, Le Meridien Goa, Calangute is in June to help people support the bidding a recipient of three national and international activities together with Pokemon. awards: The ‘Best International Hotel,’ the ‘Best New Hotel – Upscale,’ and the ‘Design Hotel of the Year for 2018 – Goa.’To celebrate the anniversary, the hotel has lined up some exclusive Ginger expands its offers for rooms and across its food and bever- footprint in India age outlets. The anniversary room package offers guests breakfast and two-way airport transfers at Ginger has signed a new hotel in Noida, Rs.1 only. While at the food and beverage outlets, New Delhi’s satellite city. This will be the guests can buy one drink, starter or dessert and third hotel in Noida for Ginger, which al- get the next one at Rs.1 only. ready has 45 operating hotels with nine more in the pipeline. Slated to open in 2021, the hotel will have 119 rooms, an all- day diner, a meeting room, and a fitness center. Deepika Rao, Managing Director, and Chief Executive Officer, Ginger, said, “One of the most modern cities in India, Noida is a commercial hub with the presence of some of the world’s largest international companies. We are delighted to partner with Admired Height Projects Pri- vate Limited and expand our presence in Noida.”

Zeavola Resort goes green

In an effort to go green,, Zeavola Resort on Koh Phi Phi has begun producing its own water. The same will be served to guests in recyclable glass water bottles. With this Coronet Peak creates snow magic new system, the Zeavola team took a step forward in the sustainable operation of the Queenstown ski field Coronet Peak is amping up the snow magic, opening a new interactive experience: resort. The Zeavola Resort is making its The Ice Slides by Ice Castles. The attraction by Utah-based Ice Castles features tunnel slides, turrets, peep- own water using a reverse osmosis plant. holes and a large throne that has been created by professional ice artisans, including an award-winning ice With the new system, the resort will avoid carver. The team has hand-placed thousands of icicles and ice blocks each day since construction began in the usage of about 95,000 plastic bottles June to create the 4000-ton structure. Guests will be able to race down winding slides encased entirely in per year, which will have a significant im- ice and get those all-important photos perched on a frozen throne. The ice is illuminated at night with col- pact on the environment and the Phi Phi or-changing LED lights which will add to the magic of Coronet Peak’s night skiing on Wednesdays, Fridays Island Marine National Park. and Saturdays. The experience is all about sharing the magic of winter, especially with those who don’t ski or snowboard, said Nigel Kerr, Coronet Peak Ski Area Manager. Voyager’s World | August 2018 | P7 Pacific Tourism Insights Conference to be held

The Pacific Asia Travel Association (PATA), in partnership with the South Pacific Tourism Organisation (SPTO), will organize the second Pacific Tourism In- sights Conference (PTIC) in Apia, Samoa, on October 3. The event, hosted by the Samoa Tourism Author- ity (STA), brings together a dynamic and unique line-up of international thought leaders recognized for their success and expertise in innovative and disruptive thinking. “The first Pacific Tourism Insights Conference yielded a new era in the Pacific tourism conversation by exploring regional opportunities and challenges in line with global trends and influ- ences. That event highlighted the need for both the public and private sectors to embrace change and build a strong foundation which protects the Pacif- ic’s unique culture and heritage,” said PATA CEO Dr. Mario Hardy. This year’s event remains focused on IHCL eliminates plastic straws four primary issues: Insights, development, exper- The Indian Hotels Company Limited (IHCL) has done away with the use of plastic straws from all its hotels. tise, and sustainability. This decision comes close on the heels of a move to phase out single-use plastics on the occasion of Earth Hour. Earlier this year, the company had also launched its first ever “Zero Single Use Plastic Hotel”, Taj Exotica Resort & Spa, Andamans. Puneet Chhatwal, the Managing Director and CEO at The Indian Hotels Company FabHotels unveils ‘Stay Limited (IHCL), said: “The decision of eliminating plastic straws is in line with our ethos of weaving in sus- More & Earn More’ scheme tainable and responsible practices in business operations.” Plastic straws are amongst the smallest plastic items used in the industry and they contribute to over 4% of plastic pollution in the oceans. IHCL’s hotels FabHotels has launched its loyalty program (dubbed across its brands will phase out the use of plastic straws in the next hundred days. “A-List”) to offer its loyal customers special privileges and higher cash back at its 400+ properties. Special privileges include free room nights, free cancellation The Ashok hosts art expo benefits and tier-wise bonus credits up to Rs. 10,000. New Delhi-based The Ashok, a flagship proper- Millennials make up a significant part of the work- ty of India Tourism Development Corporation force. They are ambitious and aspire to be winners (ITDC) Ltd, hosted ‘Art Enigma,’ an expo that of- in their respective fields. They are regularly travel- fered the perfect amalgamation of colors and ing for business, and FabHotels strives to provide textures. The artists have painted the canvas for these ‘Road Warriors’ The Global Business Travel keeping in minds the diversity of the Indian so- Association predicts India to be one of the top five ciety and with a view to creating both illusionary markets in business travel spend in 15 years. With and real pieces of work with the common use of the A-List loyalty program, FabHotels aims to reward visual references, to the images that work enig- its repeat customers. As part of its launch, FabHotels matically around us. The exhibition features a is offering free membership for a limited period of mix of art practice that draws on the free flow of time. The A-List loyalty program has four member- ideas. The collection will display different colors ship tiers - Blue, Silver, Gold, and Platinum. The roof the Indian society, ranging from folk dancers to bust competition in the Indian hospitality landscape landscapes to portraits on the cultural heritage of has made it imperative for growing hotel brands to Indian art. The collection showcased paintings by introduce value proposition for consumers. FabHo- Bhaskar Rao, Deepali Jain, Gauri Verma, Nirakar tels, through its loyalty program, seeks to reward Chowdhury, Parmeswaran O.P., Sanjay Soni, Su- its customers and maximize their experience when manto Chowdhury, and Yuvraj Patil. they travel for business.

Radisson signs up in Dubai

Radisson Hospitality AB has announced the signing of its first Radisson hotel in the Middle East at Dubai’s DAMAC Hills in the United Arab Emirates. Radisson Hotel Group portfolio now features 81 hotels and more than 20,000 rooms in operation and under development across the Middle East region.

‘The Leading Hotels’ members win awards

Nearly 40 members of The Leading Hotels of the World hotels were awarded the Travel + Leisure World’s Best Awards. “We are delighted that so many of our properties were honored in the 2018 Travel + Leisure’s World’s Best Awards,” said Ted Teng, president and chief executive officer of The Leading Ho- tels of the World. “With more than 60 total awards and the most hotels of a collection brand on “The Switzerland Tourism ropes in Ranveer Singh Top 100 Hotels in the World” list, this accomplish- ment recognizes the strength and preference curi- Switzerland Tourism has launched a new campaign for 2018-19 with Bollywood actor Ranveer Singh as ous travelers have for individually branded proper- brand ambassador. The campaign highlights Ranveer’s finest experiences from his recent trip to Lake Ge- ties in a competitive hospitality industry. As Leading neva region, which includes the cities of Montreux and Lausanne. The star actor takes India on a virtual Hotels celebrates 90 years of success in 2018, we tour of Lake Geneva in the ad campaign and shows everyone why he is #inLOVE with SWITZERLAND. “I am look forward to our hoteliers creating more mas- completely in awe of Switzerland. With each visit, I get to see different elements which make me realize why terpieces of hospitality in the future for our valued this country is the perfect holiday destination that should be on every travelers’ bucket-list. This campaign guests,” he said. beautifully portrays the Lake Geneva region and all that it has to offer. “ INDIAOUTBOUND Israel opens Visa Centre in Kolkata VW BUREAU Keeping this in mind, the Ministry to increase interest for the destination consistently aims to introduce initia- among consumers and trade fraternity. n an effort to encourage more Indian tives that ease the procedure of visa This will coincide well with the recent Itravellers to visit Israel, the Embas- applications to Israel. The new cen- Israel is opening of the visa application centre sy of Israel in India has opened a Kol- tre in Kolkata will no longer require to help us tap into newer segments. kata Israel Visa Application Centre for residents from West Bengal and North experi- We also organised our maiden road- West Bengal and North Eastern states Eastern states to send in their docu- encing a show in Guwahati in May this year of Arunachal Pradesh, Assam, Mani- ments to the Embassy in New Delhi. and successfully introduced the varied pur, Meghalaya, Mizoram, Nagaland We are confident that this will be seen tourism tourism offerings of Israel”. and Tripura. Additionally, visa appli- as a welcoming move to increase in- boom like never before. Israel offers a plethora of things to do cations in jurisdiction under the New terest among travellers from these re- and see to cater to the discerning trav- Delhi centre are also acceptable at the gions of India”. India has recorded a half eller. From the historical city of Jeru- new Kolkata Centre. Among other initiatives, Israel re- yearly growth of 82% as salem to the beach city of Tel Aviv; The visa application categories in- cently announced a reduction in visa from the Dead Sea, the lowest point clude B1 for employment, B2 for fees to INR 1,100 from its previous compared to the same on earth, to the marvellous underwater business, tourism, meeting or confer- INR 1,700 charge for Indian citizens. period in 2015 and has marine life of Red Sea in Eilat, Israel ence and A2 for students. In December last year, relaxed visa is truly a dynamic destination. Hassan Madah, Director, Israel Min- documentation was brought in for become one of the best Meanwhile, the Israel Ministry of istry of Tourism - India & Philippines, applicants who have availed visas performing markets in Tourism is expanding its activities at said, “Israel is experiencing a tourism of Schengen countries, US, Canada, Ben-Gurion International Airport with boom like never before. India has re- Australia or Israel and have completed Asia for Israel. the set-up of a new welcome desk for corded a half yearly growth of 82% as their travel to these destinations. incoming tourists in the arrivals hall of compared to the same period in 2015 Mr. Madah added, “The Ministry of HASSAN MADAH the airport. The idea is to offer a ser- and has become one of the best per- Tourism will be conducting a road- Director, Israel Ministry of Tourism - vice to travellers seeking information forming markets in Asia for Israel. show in Kolkata on 29th of August India & Philippines on accommodation and attractions. More Indians are now New Zealand’s landscapes appeal traveling to Turkey to Indians VW BUREAU amongst Indian travellers. In the last few years, the country has emerged as a key destination for he Turkish Tourism Board in India recently Indian weddings and MICE summits. The Turk- Tannounced that the number of Indian tour- ish Tourism board is now actively promoting ists travelling to Turkey has doubled within the Turkey as MICE and wedding destination. period of January-June 2018 as compared to The Turkish Tourism board in India is hosting previous year. The tourism board registered an regular meetings and sessions with wedding upward trend in the first half of 2018 and is aim- designers and wedding planners, florists, en- ing to host 200,000 Indian tourists by the end of tertainment managers, culinary artists and ho- this calendar year. teliers that play a key role in destination wed- Turkey has always been a popular destination dings. Similarly, there are regular meetings with corporate houses and MICE agents. From July 11 to 14, Istanbul hosted 3000 people as a MICE group travelling from Indian compa- VW BUREAU Indians are drawn to the imagery of New Zealand’s landscapes and wide range of activities, according to Tourism The Turkish Tourism Board reg- New Zealand’s latest image testing research. The research istered an upward trend in the was conducted with 450 Indians between the ages of 25-54 who are actively considering a holiday in New Zealand. Tour- first half of 2018 and is aiming to ism New Zealand’s Regional Manager for South and South- host 200,000 Indian tourists by East Asia, Steven Dixon says image testing is important because it helps to understand what motivates an audience. the end of this calendar year. “Images that capture attention and resonate with the audience generate a strong brand representation in their mind ny, Sunpharma and at the same time an Indian that’s likely to influence behaviour.” weddingfor 400 people took place in Istanbul. “By finding out what type of imagery appeals most to our Prior to that, another popular destination of Tur- target audiences across our markets we are able to tailor key, Bodrum, hosted a big Indian wedding at the campaign content to give us the best chance of encouraging famous Lux resort.The guests and family trav- people to book a holiday to New Zealand.” elled via Turkish Airlines A330 charter flight to The respondents within the India market were asked to indi- attend the gala weddings. cate which images appealed to them most. The number of enquiries from Indian wedding The highest performing images in India included a combi- planners and companies to explore wedding nation of relaxation and adventure activities that showcased destinations in Turkey has increased in past few New Zealand’s stunning landscapes, such as hot pools, gla- months ciers, kayaking and dining experiences. Turkey is the home of unique nature, culture’ “We are seeing strong growth in holiday arrivals from India, and deep-rooted historical and religious prestige, with increase of 19.2 per cent in the past year alone.” which reflects in its 18 world heritage sites recog- “The results of this image testing are incredibly important nized by UNESCO. It also offers diverse cuisine in guiding our work and supporting the industry in order to and entertainment options, along with world-class maintain this growth,” says Steven. hotel and transportation service and the popular Image testing has also been carried out for the USA, China, tourist sites while drawing attention to the emerg- Indonesia, Japan, Germany & UK markets recently. To access UP IN THE AIR: Hot air balloon rides are one ing trends of adventure tourism, faith tourism and the latest top rating images for each visitor market, visit the of the most sought-after attractions in Turkey. the country as a trending wedding destination. ‘Top Picks’ section of Tourism New Zealand visual library.

INDIAOUTBOUND Voyager’s World | August 2018 | P10 Singapore sees an uptick in Indian tourists VW BUREAU of collaborative initiatives to entice Festival in July, Singapore Night Fes- and welcome more Indian travellers to tival in August and Grand Prix Season ingapore has received over 6 lakh Singapore in 2018. They embarked on Singapore in September. Svisitors from India between Jan- an 8-city roadshow, from July 16-26, The roadshows include key stake- uary to May 2018, reporting a 17% This year, with close to 40 stakeholders to con- holders from Singapore representing year-on-year increase from 2017. The we are nect and grow their partnership with hotels, airlines, integrated resorts, year 2017 was a record year for STB as in-market travel agents. The 8 cities attractions, Destination Management visitor arrivals from India had crossed happy to were Trichy, Ludhiana, Kochi, Kol- Companies (DMC) and cruise oper- the 1 million mark for the third time in have wel- kata, Surat, Vizag, Coimbatore and ators. The delegation is being led by a row, showcasing the highest growth comed 6.1 lakh visitors Lucknow. This is part of STB’s ongo- STB’s G.B Srithar, Regional Director rate at 16% in comparison with all ing efforts to take the ‘Passion Made (South Asia Middle East Africa), Adri- markets. India also continues to be the from January-May 2018, Possible’ brand messaging forward an Kong, Area Director (South Asia - top source market for visitor arrivals in and showcase Singapore’s diverse Mumbai), and Yuemin Li Misra, Area the cruise segment for Singapore. Last representing a 17% offerings to the target audience- fam- Director (North and East India). year, 127,000 cruise passengers from ilies with kids, early & established ca- year-on-year increase. Srithar said, “India has been a very India sailed out of Singapore’s shores, reers, cruise travellers, meetings and important source market for Singa- showing a year-on-year increase of We are looking forward incentive groups. pore and STB has been steadfastly en- 25% from 2016. Themed, “With Passion, Forging to working closely with gaging travellers through partnerships In 2017, the Singapore Tourism Board New Possibilities”, the roadshows (STB) undertook several initiatives to both Indian and Sin- enable STB to present exciting, new and various marketing initiatives. Last deepen its position in India. These in- gaporean travel trade offerings and familiar favourites to year, India moved up a spot to become cluded its association with the Bolly- in-market travel agencies. Through the third largest source market for wood movie ‘Badrinath Ki Dulhania’, partners to continue the the roadshows, STB plans to deepen Singapore in terms of Visitor Arriv- participation in cruise forums and trav- momentum. its existing partnerships and foster als. This year, we are happy to have el trade events such as SATTE 2017, new ones with the travel trade part- welcomed 6.1 lakh visitors from Jan- partnerships with airlines, launch of G.B SRITHAR ners. Some of the new enhanced lei- uary-May 2018, representing a 17% the Vegetarian Food Guide and unveil- Regional Director (South Asia Middle East sure offerings are - Maritime Experi- year-on-year increase. We are looking ing of a new brand identity, Singapore: Africa), Singapore Tourism Board ential Museum, AJ Hackett Sentosa, forward to working closely with both Passion made Possible, among others. Genting Dream, Singapore Sidecars Indian and Singaporean travel trade Early this year, STB organised road- two-day Consumer Travel Fair in Ban- tours, Rainforest Lumina at the Singa- partners to continue the momentum shows in Jaipur and Mumbai, partici- galore to engage with Indian travellers. pore Zoo, among others and upcom- and entice more Indian travellers to pated in SATTE 2018 and organised a This year, the STB has lined up a series ing events such as the Singapore Food come, enjoy Singapore’s offerings.” Now, you can ‘Discover Hong Kong Like A Local’

VW BUREAU holiday destination. There is so much to explore here and it’s been absolutely ong Kong has long been one of thrilling to discover Hong Kong as a lo- Hthe most popular destinations cal would. I’ve truly enjoyed. The peo- among Indians. Recently Hong Kong ple have been so warm and welcoming has seen a rising interest among young, and all the discoveries I’ve made from mid-career independent travellers who chic, charming districts to temples and are looking for more undiscovered and monasteries, secret markets and fash- lesser known experiences. To lure more ion spots to delicious local food have Indians to visit the city and get a taste been beyond impressive. I would love of its local culture, the Hong Kong to come back to explore more of this Tourism Board collaborated with Bol- vibrant city.” lywood actress Yami Gautam to boost Puneet Kumar, Senior Manager, Mar- its ‘Discover Hong Kong Like A Local’ keting development for India region, campaign in India. As a part of the col- said, “Yami is a youth icon and has a laboration. Yami was invited to get an huge fan following in India. We are in-depth experience of Hong Kong’s delighted to collaborate with Yami to unique and rich local culture and to be- bring alive our new campaign “Dis- come an advocate and endorser for ex- cover Hong Kong Like a Local” to periences that Indian travellers can try. showcase Hong Kong’s local culture in The Hong Kong Tourism Board neighborhoods, unique retail and din- (HKTB), Cathay Pacific and The Land- ing experiences and green outdoors. We mark, Mandarin Oriental together cu- have certainly impressed Yami to be- rated an experiential program for Yami. come a fan of Hong Kong and we invite Through the program, HKTB wants to her fans to come and discover Hong showcase the captivating and authentic Kong like Yami on their next holiday in culture of Hong Kong through Yami’s Hong Kong.” eyes. Yami’s itinerary featured activi- As a part of the program, Yami was be ties recommended by locals like visit- seen exploring districts like Old Town ing city attractions, local temples and Central, which represents the beautiful monasteries, sampling street shopping union of eastern and western influenc- and street food, going on walking tours es with ancient temples and streets of revamped old districts, enjoying alongside modern eateries and bars NEW CAMPAIGN: To lure more Indians, The Hong Kong Tourism Board has some water sports and relaxing at lo- and Sham Shui Po, the fashion hub roped in Bollywood actress Yami Gautam. cal spas. Yami has been capturing her of Hong Kong where she will interact holiday experience on her social media with local designers and get acquainted With 40% of Hong Kong’s territories big part of local culture Yami was giv- with stunning pictures of her visit. with local culture. Her other local ex- are covered by mountainous terrain, en a completely immersive dining and Talking about her collaboration, Yami periences also included a ride on Aqua remote valleys and untouched beaches sampled a range of experiences from Gautam said, ’’I never realised how Luna, a visit to Big Buddha and Po Lin Yami also enjoyed beachtime and kay- local street food and dim sums to silk beautiful and fun Hong Kong is as a Monastery and a tea appreciation class. aking at Sai Kung. With dining being a stocking tea and the iconic egg waffles. globaltrends Voyager’s World | August 2018 | P12

MOST LOVED Travel Brandsof

IMAGE CREDIT: HAL GATEWOOD

2018VW BUREAU Marriott dominates the travel and hospitality THE WINNERS

onsumer opinions matter. This is industry; Airbnb is the most loved travel site, and › Marriott (1) Cespecially true for businesses in › Four Seasons Hotels the Travel and Hospitality industries. American Airlines leads the airline industry. and Resorts (2) How customers feel about your brand › Hilton (3) directly impacts whether or not they topics such as customer service, sales ty brands to better communicate with › Airbnb (3) spend their vacation days with you! and discounts, adventure travel, or consumers and ultimately motivate And there are thousands of brands anticipation around travel, and then them to love and trust their brands.” › American Airlines (3) competing for their attention. When analyze how consumers feel about a According to the report, Airline › Royal Caribbean Cruises (4) consumers are looking to disconnect brand within that theme. Comparing brands dominated the social conversa- › JetBlue (5) from their daily lives and go some- brands across conversation themes tion for Travel and Hospitality brands › Southwest Airlines (5) where new, they are turning to social enabled NetBase to identify strengths this year with 58 percent of the share › United Airlines (6) media for inspiration on where to go and opportunities for brands in a wide of voice for all brands on the list, de- › Singapore Airlines (7) next, where to stay, and what to do array of areas – from operations to spite only making up 25 percent of the › Delta Airlines (7) while they’re there. content types – in order to increase brands researched. Car Rental brands › Cathay Pacific Airlines (8) NetBase, an enterprise social analyt- brand sentiment. have the lowest Net Sentiment and › The Ritz-Carlton (9) ics, recently released its annual Social “Social media plays an extensive role Passion scores on average. This may › Hyatt (10) Media Industry Report 2018 Travel in how customers feel about travel and indicate that most conversations on › Qantas Airlines (10) and Hospitality. The report leveraged hospitality brands, and where they social media are about customer ser- NetBase’s social analytics technology choose to spend their vacation time,” vice. Car rental brands should see this to examine the most popular brands said Paige Leidig, chief marketing as an opportunity to create messaging across five categories including, -Air 2018 Travel and Hospitality is based officer at NetBase. “Most consumers around exciting activities that their lines, Car Rental, Cruise Lines, Ho- on brand conversations across the so- have a limited amount of vacation offerings enable. Cruise lines had the tels, and Travel Sites. The company’s cial web, inclusive of Twitter, Face- time and turn to social media for rec- highest Net Sentiment scores, on av- technology evaluated sentiment not book, Instagram, Tumblr, and millions ommendations. The company ana- erage, at 79%, as well as the highest only at the keyword level, but also the- of other sources during the one-year lyzed, translated and packaged these passion scores. Cruise lines are gen- matically. Themes provide insight to period from July 1, 2017 through July social conversations into digestible erating positive conversation, and it’s drill down into conversations around insights, helping travel and hospitali- 1, 2018. NetBase maps each category just a matter of how they grow their using four dimensions: share overall travel conversation be- • Volume – measuring the number yond the current 5% share of voice. of earned and owned mentions and Hotels accounted for 33% of the top conversations. 10 brands, and performed well with • Passion Intensity – indicating how the second highest average Net Sen- strongly consumers feel about a brand timent and passion the company mea- or company based on a scale of 0-100. sured in the report. There is an op- • Net Sentiment – measuring the portunity for them to start embracing overall direction of how consumers more visual channels like Instagram feel about a brand’s marketing, cus- and YouTube. Travel Sites account- tomer service and products on a scale ed for 10 percent of the conversation of -100 to +100. measured for this report and see most • Brand Passion Index (BPI) – a of their conversation take place on fo- brand’s Net Sentiment-to-Passion ratio rums and Instagram. NetBase found provides a look at how the brand is fa- that conversation themes differed be- vored. For example, a brand with a low tween aggregators and specialty sites. Net Sentiment but a high Passion In- tensity is hated, whereas a brand with ONLINE BEHAVIOR: Social media plays an extensive role in how customers Methodology a high Net Sentiment but low Passion feel about brands, and where they choose to spend their vacation. The Social Media Industry Report Intensity is liked, but not loved. Voyager’s World | August 2018 | P13 Visitor arrivals grow by 10% in Hong Kong VW BUREAU overnight visitors from different source markets to Hong Kong.” he Hong Kong Tourism Board To address the situation in short-haul T(HKTB) announced today that markets, the HKTB has scaled up more than 30.6 million visitor arrivals summer promotions in these markets, were recorded in the first half of 2018, targeting the family and young seg- representing year-on-year growth of ments, and partnered with airlines, 10.1%. Of these, overnight visitor especially low-cost carriers, and other arrivals exceeded 13.85 million, up trade partners to launch special travel 6.2% year on year. Visitor arrivals offers. The HKTB will also contin- from both the Mainland and interna- ue its collaboration with the trade to tional markets rose. launch promotions riding on mega Anthony Lau, Executive Director of events to attract more visitors to Hong the HKTB said, “The growth in total Kong. visitor arrivals in the first half of this Leveraging the upcoming opening of year was driven mainly by the Main- the Hong Kong Section of the Guang- land market. As for international ar- zhou-Shenzhen-Hong Kong High rivals, long-haul markets performed Speed Rail and the Hong Kong-Zhu- well, growing 2.6%. With the contin- hai-Macao Bridge, the HKTB will ued intense competition among travel NUMBERS DROP: Visitor arrivals from short-haul markets fluctuated, falling 1.5%. introduce related promotions through destinations in the region, visitor arriv- various channels to promote the two als from short-haul markets fluctuated, industry will face different challenges tourism growth in the second half of the main infrastructure additions and trav- falling of 1.5%. Looking ahead, the caused by the unstable global economy year. The HKTB will continue to work el experiences featuring Hong Kong business environment for the tourism and exchange rates, which may affect with the travel trade to attract more and the Greater Bay Area. Abu Dhabi hotel South Africa shows an increase guest numbers rise by 6% in inbound travellers VW BUREAU VW BUREAU he latest figures released by the TDepartment of Culture and Tour- outh Africa continues to be an at- ism – Abu Dhabi (DCT Abu Dhabi) for Stractive tourist destination for trav- the emirate’s hospitality sector show ellers from across the world, with the the number of hotel guests staying in latest figures showing an increase of Abu Dhabi during June rose by 6% 2.7% for the first five months of 2018 compared to the same month a year compared to the first five months of ago, with Saudi Arabian and American 2017. guests underpinning the uplift. Last week Statistics South Africa re- Completing a record-breaking first half leased the latest official tourism fig- of the year, June’s results reveal the ures showing that South Africa wel- Department’s plans to exceed 2017’s comed a total of 4,423,165 tourists record-breaking numbers of guest ar- from January to May 2018 compared rivals, when close to five million peo- to the 4,308,358 tourists that visited ple stayed in the emirate, are on track. South Africa during the same period In total 339,592 visitors were guests last year. of Abu Dhabi’s 162 hotels and hotel Africa continues to be the biggest apartments during June, an increase contributor of tourist’s arrivals with of more than 19,000 over the previous a noticeable increase of 39.2% in the year. For the first six months of 2018, number of Angolans visiting South the figures show Abu Dhabi upping Africa during the month of May the total number of hotel guests to 2018 compared to the same period the emirate by 5% on the year, with last year. continent. These are however more by 2.3 %, the number of French tourists 2,413,230 guests in total arriving. This increase can be attributed to the than just numbers. These repre- coming to South Africa grew by 6% Visitors from Saudi Arabia and the visa waiver which came into effect in sent the results of the all-important and the Russian Federation grew by a USA provided the main drivers for mid-December 2017. A combination partnership that we have in-market. staggering 60%, also due to the result June’s strong showing, with the Holy of concerted marketing efforts and of a visa waiver. Asia experienced a Month of Ramadan a factor in the al- investments including deal-driven South Africa continues 5.1% decline and the number of tourists most 57% increase in arrivals from campaigns, outdoor campaigns, South coming to South Africa from the Middle KSA. The United States also posted Africa’s diverse tourism offering and to be the biggest contrib- East declined by 11 %. double-digit growth for the month, with approximately 27% more guests experiences as well as big events con- The Americas saw growth driven by utor of tourist’s arrivals arriving in June compared to last year. tributed to growth in tourist’s numbers the South American markets with coming from other African countries with a noticeable Argentina growing by a phenome- with Zimbabwe growing by 5.8%, increase of 39.2%. nal 30%, Brazil growing by 5%, and Mozambique by 3.6%, Malawi grew Chile by almost 7%. by 1,573 (12.2%) to 14,477 and the “We have seen the positive effects of Through these partnerships and vari- Democratic Republic of Congo by just the removal of barriers on the tourism ous other marketing efforts, we have over 35%. industry. We are therefore excited by extended an invitation and we stand South African Tourism Chief Execu- the possibilities that lie ahead with tive Officer, Sisa Ntshona, welcomed ready to welcome even more tourists from the rest of the African conti- government’s reaffirmed commitment the overall growth in tourist numbers to bolstering tourism through destina- coming from the rest of the African nent,” said Ntshona. tion marketing and reducing regulato- continent. Ntshona also noted the 3,7 % decline in ry barriers, as articulated in President “We are so pleased to see the growth the number of overseas tourists. While Cyril Ramaphosa’s State of the Nation in the number of visitors coming the overall number of people travelling address,” said Ntshona. from the various countries of our to South Africa from Europe declined HOSPITALITY Voyager’s World | August 2018 | P14 IHG, Holiday Inn to focus on Buddhist tourism VW BUREAU He added:” The Buddhist Circuit is an important landmark for religious tour- nterContinental Hotels Group ism and is being further established, as I(IHG) has signed a management a result of the Government’s efforts to agreement with Lotus Trans Travel develop and promote the route. This Private Limited to establish a four-ho- presents a great opportunity for us, tel portfolio under the Holiday Inn and we look forward to catering to the banner. Slated to open between 2020 growing number of tourists’, and the and 2023, Holiday Inn properties in local demand for F&B and banqueting Bodhgaya, Kushinagar, Gorakhpur requirements.” and Shravasti will add over 450 rooms Lajpat Rai, Managing Director, Lotus to IHG’s system and establish company’s presence at the Buddhist tourism Trans Travel Private Limited, said that circuit. the company is thrilled to partner with As a part of the agreement, Holiday IHG in the Buddhist tourism circuit Inn hotels in Bodhgaya, Kushinagar including Bodhgaya, Kushinagar, Go- and Shravasti will be refurbished and rakhpur and Shravasti. upgraded, to ensure the portfolio is “The global scale and many years of fully representative of the Holiday Inn international hotel management ex- brand globally. perience make IHG an ideal partner Bodhgaya in Bihar, Gorakhpur, for us to further strengthen our offer- Shravasti and Kushinagar in Uttar ing. Holiday Inn is one of the world’s Pradesh are some of the main pilgrim- most-loved hotel brands, and we are age centres for Buddhism in India and confident it will cater to the growing together form a part of ‘The Buddhist number of travellers visiting these cit- Circuit’ in the country that drives a ies,” said Rai. INVITING PILGRIMS: The Buddhist Circuit’ in India gets traffic from both great deal of religious visitors and in- Karan Rai, Director, Lotus Trans ternational travellers to these states. domestic and international tourists. Travel Private Limited, added that With this signing, IHG is uniquely po- there is a need for quality branded ac- sitioned as the first international oper- commodation in cities with immense ator to have presence in the Buddhist Holiday Inn properties in Bodhgaya, Kushinagar, Circuit of India. Gorakhpur, and Shravasti will add over 450 rooms. travel potential such as Bodhgaya, Sudeep Jain, Vice President, Devel- Kushinagar, Gorakhpur and Shravas- opment, South West Asia, IHG, said, ti. “With IHG’s strong distribution “We are excited to be collaborating dhist destinations in India. This sign- iday Inn brand family is IHG’s growth systems, preferred brands and best-in- with Lotus Trans Travel Private Lim- ing adds to the rapidly growing pres- engine in India, and this agreement is class loyalty program, we are confi- ited, who have a strong presence and ence of our well-recognized Holiday in line with our development strategy dent to achieve success across all four a deep market understanding of Bud- Inn brand across the country. The Hol- for the South West Asia region hotels,” he said.

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festivals of theWORLD

Heritage and Tourism Festival September 14-16, South Africa Bonn Beethovenfest August 31-September 23, Germany South Africa will play host to the Heritage and Tourism Festival from Septem- ber 14-16 at the Voortrekker Monument and Freedom Park sites. The festival Beethovenfest will be held in Bonn from August 31 to Septem- aims to connect the tourism industry and heritage sites, and in doing so, ber 23. The heart of the Bonn Beethovenfest is the music of conserve the beautiful heritage sites in Tshwane by involving communities Ludwig van Beethoven. Here performances by internationally in a sustainable manner. A wide variety of family activities will take place and acclaimed artists and ensembles give local, regional, nation- the organizers plan to make this an annual event. There will be stalls with arts, wide and worldwide impetus to the preservation of his oeuvre. crafts, and delicious food. A fashion show will also be held to showcase the To the present day the festival has created dramatic interdisci- African diaspora. . Visitors can also take part in a 10km walk or a bicycle race. plinary ties to Beethoven’s past, present and future. Pre-booked tours for both sites will be presented exclusively on September 14. The festival commemorates the 80th year of laying the cornerstone of the monument. The VTM was declared a Grade 1 National Heritage Site in 2011.

Fireworks Carnival September 1-October 1, Macaut

The 29th Macao International Fireworks Display Contest will be staged above the sea area overlooked by the Macau Tower on September 1, 8, 15, and 24 and on October 1. Ten pyrotechnic teams will present spectacular fireworks displays synchronized to music and laser lights within a multimedia experience not to miss. Aside from an array of outreach programs, the Fireworks Carnival will be held concurrently with the contest to bring together culinary delights, lively performances and fun games. The Macao Government Tourism Office has infused a palette of fascinating elements into five memorable fireworks evenings. The lineup of the contest promises wondrous spectaculars this year. The contest pits ten teams from the Philippines, Korea, Japan, Bel- gium, France, Portugal, Germany, Austria, Italy and China against each other, among which the fireworks companies from Korea, Belgium, France and China will debut in Macao. Voyager’s World | August 2018 | P17

Ko-lae Boat Race September 23-25, Thailand

The Ko-lae boat races, one of highlights of the Narathiwat cultural festival, will be held from September 23 to 25, along the Bang Nara River in front of the Narathiwat City Hall. This year, teams from Malaysia, Singapore, Indonesia, Bru- nei and the Philippines will participate. The “Ko-lae” boats are traditional fishing vessels commonly found in the Malay communities of Southern Thailand. In the southern provinces of Thailand, the Thai Ko-lae Boat Race was first hosted in 1976 in honor of their king and the queen, when the Royal Family travelled to Narathiwat on a state visit. Since then, Ko-lae and long boat races have been organized as an annual event, they have become one of the main attractions of the province. Ko Lae boats have been used in boat races since ancient times, but the boat races were later suspended for a long period. The festival of Ko Lae boat races was revived after the construction of Daksin Palace, the royal residence.

Mela Festival August 17-19, Norway

The annual Mela Festival in Norway will be held from August 17-19. The three- day event is held every year and will feature music, dance, theatre, arts and crafts, and food from different parts of the world. The festival was first held in 2001. Mela means “meeting point”, and has roots thousands of years back in South Asia. The festival introduces artistic and cultural expressions from all over the world, including music, arts and crafts, theatre, and dance. Oslo Mela is one of the largest events of its kind outside the Asian subcontinent. Mela was held in for the first time in 2001, and evolved into one of the leading international European festivals of its kind. The festival attracts around 300,000 people every year, and features an incomparable lineup of diverse art expressions from Africa, Asia, America and Europe.

Street Parade August 11, Zurich

Get set for the world’s largest techno party in Zurich, Switzerland. On August 11, electronic sounds will make the city vibrate and hundreds of thousands will be dancing on the streets of Zurich. The Street Parade sparks an incredible party atmosphere with 30 love mobiles, hundreds of DJs and seven stages around the Lake Zurich basin. This will be the largest techno party in the world and an indisputable highlight of Zurich’s event calendar. During the Street Parade, hundreds of thousands of electronic and techno music fans dance around Zurich’s lake basin. But there is also plenty to experience before and after the parade.

Sanur Village Festival August 22 -26, Indonesia

Sanur Village Festival will be held in Indonesia from August 22 to 26 August. In its 13th year celebration, it brings back an anticipated week filled with numerous arts, cultural, food, water sports and environmental-awareness events to the shores of Bali’s otherwise tran- quil sunrise coast. With festivities mainly focused in the Maisonette area of the legendary Inna Grand Bali Beach Hotel, the committee of this year’s festival promises to continue on the typical highlights of the previous festivals, with new added activities at various venues around Sanur. This year’s Sanur Village Festival highlights a bazaar, food fest, fashion shows, expos, tours, culinary challenges, yoga, sports activities and environmental awareness programs. It will also highlight an international kite festival, an exotic jukung festival and a Sanur Run. The event also features a fishing tournament around the idyllic coastal waters of Sanur Beach. FLIGHTTALK FLYING HIGH India, China drive air traffic growth in the APAC.

VW BUREAU could dampen the industry’s outlook year 2017 and stood at +6.7% at the more moderate 4.1% in May, up from for the near future.” end of May. A number of advanced its year-over-year growth of 3.0% in but more peripheral economies grew April. The region’s international seg- irports Council International Passenger traffic analysis by double digit figures during the ment pulled the general growth figure A(ACI) World reported global pas- Global passenger traffic growth period, with Iceland posting an im- upward, standing at 5.7% on a year- senger traffic grew by 5.6% in May on reached 5.6% in May on a year-over- pressive +26.5%, followed by Greece over-year basis. The region’s passen- a year-over-year basis. year basis, below its parallel year-to- (+18.9%), Hungary (+13.5%), and ger market, like Africa’s, has been be- While this was close to one percentage date and 12-month rolling average Finland (+11.2%). Ireland was close set by macroeconomic shocks, leading point below its year-to-date growth figures of 6.4%. The period marked a behind, posting 9.8%, nearly double to mixed results at the country-level. figure, it remains a robust demonstra- return to normal in the industry’s dis- the country’s year-to-date growth rate. In May, Peru (+12%), Chile (+9%) tion of resilience considering the glob- tribution of domestic and international The Russian Federation and Turkey, and Mexico (+7.9%) contributed a sig- al climate of increasing geopolitical passengers as contributors to growth, still on a recovery path, grew by 9.4% nificant portion of the region’s year- tension. with international passengers posting and 8.0% respectively. The positive over-year growth, with markets such ACI’s month-by-month passenger and +6.6% globally and domestic passen- pull of the European periphery may be as Argentina (+3.9%), Brazil (+2.8%) freight statistics are based on a signif- gers posting +4.8%, against +4.9% one of the developing trends in 2018. and Colombia (-0.3%) experiencing icant sample of airports that provide and +7.1% respectively in April. North America followed with +5.6%, slowdowns. regular reports and form part of the All three major regional markets up from its 5.1% year-to-date and May was a difficult month for Mid- world’s most comprehensive source grew at a similar pace in May, with +4.2% 12-months rolling average. Al- dle Eastern airports, with the Qatari for airport data. Asia-Pacific growing by 6.3%, Europe though this could suggest a rising trend blockade close to entering its second Freight volumes picked up speed by 6.2% and North America by 5.6%. line, current macroeconomic outlook year on 5 June and showing few signs during the month despite compar- Asia-Pacific’s year-to-date numbers for the United States remains mixed of moving towards a resolution. The ing to a particularly favourable May reached 8.2% during the period, a for the second half of the year, with the region’s passenger traffic has been 2017, reaching +5.1% year-over-year, slight slowdown from its frequent national-level effects of the recent tax suffering from slowdowns since ten- close to their +5.3% year-to-date fig- double-digit growth in 2017. The re- cuts having run much of their course, sions erupted and travel restrictions ures. Outlook for global air freight is gion’s two passenger markets have and trade pressure crystallizing its im- were enacted and has been trending currently mixed, with trade tensions been growing significantly, with inter- pact on a growing number of indus- downwards ever since. Apart from a and inflation up in May, but freight national passengers reaching +9.0% tries and the jobs they support. short reprieve in March, where pas- demand remaining robust in the near in May on a year-to-date basis, 1.1 Out of the six ACI regions, Africa senger traffic grew on a year-over- term. percentage point above domestic pas- posted the highest growth rate for the year basis, the region’s figures have “The air transport sector has shown sengers. The region’s passenger traffic period, with +7.9% on a year over year been in the negative for all of 2018 remarkable resilience to the tense cli- figures showed higher disparity this basis. The region has been growing at up to this point. Although a number of mate that has descended over interna- month, with India, China and South a robust rate in the last 7 months, with major airports in the affected countries tional relations and trade,” said Angela Korea posting +13.3%, +8.3% and major economies such as Nigeria and have seen their traffic figures degrade, Gittens, Director General, ACI World. +8.1% respectively, while Australia Egypt, recovering from macroeco- Hamad International Airport (DOH) “Tensions include the ongoing Qatari and Japan posted more subdued fig- nomic shocks, which stood at 28.8% once again suffered the brunt of the blockade and the political challenges ures of +2.8% and +2.3% respectively. and 20.5% respectively on a year-to- impacts, its total passengers falling facing major Western powers includ- In Europe, growth was almost entirely date basis. The region’s success is by 23.6% during the month on a year- ing Brexit negotiations in Europe, and driven by the international segment, distributed unequally, however; while over-year basis, and its year-to-date the shifting approach to international which reached +7.6% on a year-over- Nigeria and Egypt are posting recov- reaching -14.8%. relations in the United States. year basis, compared to its domestic ery-boosted figures, Morocco and “The link between aviation and global segment’s +2%. The region’s year-to- Algeria both declined in May, with Freight volumes analysis macroeconomic conditions, however, date growth figure has been trending -2.3% and -7.6% respectively on a Freight volumes continued on an up- remains strong, so a prolonged period downwards very slightly in recent year-over-year basis. ward curve in May, reaching +5.1% of diplomatic and market instability months after a particularly strong Latin America-Caribbean grew at a on a year-over-year basis, from +4.5% Voyager’s World | August 2018 | P19

in April and +2.4% in March. May’s grew substantially during the month. results were just below year-to-date Asia-Pacific’s growth, though still robust at +4.8% on a Nigeria’s year-to-date figures stood figures, which stood at +5.3%. For at +10.2% in May. Egypt, which context, March and May 2017 figures year-to-date basis, has been middling in recent months, has been oscillating between de- were particularly high, with almost all its 12-months rolling average reaching +6.3% in May. clines and low growth rates in recent regions reaching double-digit growth, months, achieved +19.1% growth for leading to relatively slower figures Year-over-year growth in freight volumes in the region’s the month on a year-over-year basis, this year. The domestic segment, par- major markets was relatively homogeneous, with figures pushing up its year-to-date to +1.0%. ticularly through North America’s ranging from +6.1% for India, to +3.1% for South Korea. “The air transport sector has shown high figures, drove a significant- por remarkable resilience to the tense tion of that growth. It posted +8.6% climate that looms over international for the period, compared to +3.6% for relations and trade,” said Angela Git- the international market. On a year- tiago airport (SCL), which suffered United States through their consumer tens, Director General, ACI World. to-date basis, international freight has a slowdown in freight traffic in the electronics exports. As such, this more “Economic and political pendulums been growing at a slower speed than first quarter of 2017, has managed to moderate growth may remain for most domestic freight this year, a change of recover the loss since and has been of 2018. continue to move in opposite direc- pace from 2017. growing at double-digit figures in the The Middle East, where the freight tions. On the one hand, historically North America and Latin Ameri- last six months. The airport posted an market had long sustained growth de- low unemployment rates in the US ca-Caribbean performed particularly increase of 38.0% in freight volumes spite local geopolitical tensions, fell and the European union have helped well during the period, both reach- in May on a year-over-year basis. for the second month this year, post- power consumer confidence and the ing +8.6% on a year-over-year basis. Affected by 2017 numbers, Europe’s ing -0.9% for the month of May. Its propensity to travel by air in such North America’s figures showed solid freight market suffered a relative year-to-date numbers stood at +0.4%, markets. Moreover, the presence of gains for both Canada and the United slowdown during May, posting +1.3% with a rolling 12-month average of the low-cost business model among States, with 14.3% and 8.5% respec- after growing by 4.6% in April and +3.1%, which has been steadily de- carriers coupled with historically low tively on a year-over-year basis. The 0.9% in March. Although year-to-date clining. The slowdown was mainly jet fuel prices, have certainly acted United States freight market was still figures remain in moderate growth ter- due to the United Arab Emirates, the as catalysts to stimulate air transport going strong in May, with a year-to- ritory with 4% at the end of May, the largest freight market in the region, demand through lower fare offerings date figure standing at +6.9%. These region’s 12-months rolling average which fell by 5.4% during the month, on certain market segments. Finally, bringing its year-to-date figures to numbers were mostly driven by do- has been trending downwards in 2018. the flourishing middle class in popu- -4.4%. Qatar’s Hamad International mestic freight, which gained 11.3% in As with Europe, Asia-Pacific’s lous countries such as India and China growth, though still robust at +4.8% Airport (DOH), despite the blockade, May, compared to 4.6% for the inter- have certainly helped to boost traffic on a year-to-date basis, has been mid- managed to grow by 4.6% on a year- national segment. At the airport level, especially in their respective domestic dling in recent months, its 12-months over-year basis. The airport’s year-to- Miami (MIA) and Memphis (MEM) markets.” rolling average reaching +6.3% in date figures stood at 8.4% at the end benefitted from strong growth rates, Gittens added, “At the same time, we May. Year-over-year growth in freight of May. with 9.0% and 8.7% respectively. must be cognizant of the downside As with passenger traffic, Chile and volumes in the region’s major markets Africa, though remaining the smallest risks. For instance, the full impact of Mexico contributed a significant was relatively homogeneous, with freight market of the six ACI regions, the erected tariff walls set by major portion of growth to the Latin Amer- figures ranging from +6.1% for India, has been growing at a strong rate in economies such as the US and Chi- ica-Caribbean’s freight market in to +3.1% for South Korea. Chinese the last year. May figures stood at na is yet to play out before our eyes. May. The former posted +36.6% on Taipei (+5.0%), Hong Kong (+4.7%), +13.5%, pushing year-to-date fig- a year-over year-basis, with its year- China (+4.4%) and Japan (+3.6%) all ures to +11.4%. This is partly due Trade wars could potentially have to-date growth reaching +21.1%. fell between this range. Asia-Pacific’s to recovering figures in Nigeria and a recessionary consequence on the Mexico posted +10.3%, pushing its major air freight markets remain vul- Egypt, which represent a major part global economy thereby jeopardizing year-to-date to +9.5%. Chile’s San- nerable to incoming tariffs from the of the region’s freight market and advances in air transport demand.” incredibleindia

ISafendia& spectacular

lure the global traveler to the Indian The state tourism boards are shores. This called for promoting the destination as both safe and spectacular. Goa, for instance, is one of the going the extra mile to ensure The Kerala most sought-after destinations by both tourism domestic and international travelers. the safety of the travellers. In 2018 (as of March), the state has seen an influx of 129, 5145 tourists. In CAROLINE DIANA uary-March 2018 were 31.27 lakh depart- 2017, tourist arrivals in Goa by cruise as compared to 28.45 lakh in Janu- ment has ship was 44, 350, and tourist arrivals t was a rough start for India tourism ary-March 2017 registering a growth by charter flights were 247365. Ac- in 2018. Earlier this year, the U.S., of 9.9%. The percentage share of imparted special train- I cording to a report by the 5th biennial the U.K, and Canada — the countries FTAs in India during March 2018 ing to the tourism police Hotelivate State Ranking Survey for which dole out a huge outbound rev- among the top 15 source countries was Tourism, Goa ranks 3rd in the list of enue — issued advisories to their cit- highest from Bangladesh (19.59%) on how to be accessible top five states in tourism. While Del- izens that India is not a safe destina- followed by the U.K (11.56%), the to visitors. hi and Maharashtra are at the top two tion to travel. The reasons cited were U.S (10.79%), Russian Federation places, Goa stands third followed by primarily terrorism and sexual assault. (3.89%), Sri Lanka (3.72%), Malaysia Tamil Nadu and Gujarat. However, Union Minister for Tourism, (3.36%), Canada (3.35%), Germa- MRUNMAI JOSHI Besides beaches, Goa is also looking KJ Alphons, kept an even keel. He was ny (3.19%), China (2.67%), Austra- Additional Director General, Department to promote themed holiday packages, confident that such advisories—which lia (2.62%), France (2.58%), Japan of Tourism such as pilgrim tours, hot air balloon were “hugely biased” and “uncalled (2.11%), Thailand (2.00%), Singapore rides, and monsoon trekking, said for”—would not deter discerning tour- (1.64%) and Afghanistan (1.60%). nataka, Kerala, Maharashtra, Delhi, Deepak Narvekar, Senior Marketing ists from visiting the beautiful country. The ministry of tourism, alongside Himachal Pradesh, Rajasthan, Jammu Manager, PRO, GTDC, and Ganesh The minister was right. Thanks to the the state tourism boards, is proactive- and Kashmir, Uttar Pradesh, Punjab, Teli, Assistant Director, Department slew of initiatives taken by the Indian ly taking measures to promote India Madhya Pradesh, Telangana and Odi- of Tourism, Goa. To ensure safety government and the tourism ministry, as a must-visit destination. To ensure sha. Besides, the tourism ministry has for tourists, the state has deployed lo- despite the negative narrative woven the safety of travelers and curb crime, also launched the 24x7 Multi-Lingual cal police authorities, IRB force, and by the foreign press, brand India has tourism police have been deployed Tourist Info-Helpline (toll-free num- lifeguards. About 60 tourist wardens only seen an increase in footfall from and CCTVs have been installed at ber 1800111363, short code 1363) in have been deployed to the safety of International tourists. various tourist hubs across the coun- 12 languages (Hindi, English and 10 the travelers. According to the report released by try. So far, 14 states across India have international languages). Like Goa, Kerala too is taking steps the government, Foreign Tourist Ar- deployed the tourist police. These The state tourism boards have also to ensure tourist safety. Kerala tourism rivals (FTAs) during the period Jan- include Andhra Pradesh, Goa, Kar- unleashed a plethora of initiatives to Voyager’s World | August 2018 | P21

sees 10.94% growth. According to the latest figures released by the state’s tourism department, the arrival of tourists saw a 10.94 per cent rise compared to last year. The state recorded an increase of 15.54 lakh new domes- Goa launches taxi app tic and foreign travelers in 2017, with footfalls going up from 1,42,10,954 in oa is also leading the race in innovation. Goa’s first and and use the app for tourism purposes and daily commute 2016 to 1,57,65,390 in 2017. Gexclusive mobile app-based taxi service GOAMILES as well. This app-based taxi service aims to boost the digital Mrunmai Joshi, Additional Director was recently launched by Chief Minister Manohar Parrikar. economy, enable ease of travel for tourists and give taxi driv- General, Department of Tourism, said “Goa can now take tourists for miles through the new app ers better income. This initiative offers not only a brand new that CCTVs have been installed at Veli based taxi service which will be affordable and give travel- customer experience but also makes taxi fare payment easy Tourist Village to ensure the safety of ers a comfortable journey from the time they arrive till they and secure.” GOAMILES is managed by a local Goan com- the travelers. However, this is only leave,” he said. pany called FROTAMILES Pvt. Limited created as an SPV as the beginning. Preparations are in full Goa Tourism minister Manohar Ajgaonkar said that the per the requirements of the tendering process. GOAMILES swing to install CCTV cameras in oth- launch of the app will bring a revolutionary change in the has made sure that this service also benefits the taxi drivers er tourist hubs as well. “There have transportation system for all stakeholders, including taxi equally by not charging anything from their revenues, as been few stray incidents in the past. drivers, tourists, and locals. against the popular trend elsewhere in India and world over. But the tourism department, as well GOAMILES will provide the convenience of booking a taxi as the Kerala police, have been quick immediately upon arrival in the state at reasonable, gov- to take action. Veli Tourism Village is ernment-approved rates. The GOAMILES app can be down- completely under CCTV surveillance. loaded from Google Play Store and Apple Store. Emphasis Soon, other tourist destinations will also come under CCTV surveillance. has been given on safety, as driver and vehicle details are Moreover, the Kerala tourism depart- shared with the passengers before boarding. There is also ment has imparted special training to an in-built “PANIC” button in the app to ensure that the the tourism police on how to be acces- safety of passengers isn’t compromised. sible to visitors.” Chairman of Goa Tourism Development Corporation Himachal Pradesh too has been at- (GTDC), Nilesh Cabral said, “We have launched a public in- tracting a lot of visitors. Last year, formation campaign to reach out to one million people in about 153 lakh tourists visited Him- Goa to create awareness about GOAMILES. We are antici- achal Pradesh between January and pating a huge response from the public who will download September. Tourism contributed 6.8 incredibleindia Voyager’s World | August 2018 | P22 percent to the Gross State Domestic rank in the country as per total annual Product and constant efforts were being tourist. The domestic tourists had shown made to increase it. This is expected to a healthy CAGR of 89% from the previ- rise to GSDP 18% by 2021-2022. The ous year. To promote the state, Jharkhand state government has plans to introduce Tourism has also scheduled several B2B heli-taxi services, which are expected to roadshows in key markets such as Kolk- improve connectivity and open up re- ata, Mumbai, Delhi, Asansol, etc to promote areas for tourists. The tourism sec- mote the state and the inaugural edition tor of Himachal Pradesh contributes to of ‘Jharkhand Travel Mart’. 7.2% in the state GDP. To boost tourism Dotted with numerous tourist hubs, in the state, Asian Development Bank Karnataka provides diverse attrac- (ADB) has sanctioned a loan of US$ 95 tions for the explorers. While Banga- million. lore flaunts the urban infrastructure of Gujarat, though a dry state, has been malls, theatres, cafes, and pubs, Mysore attracting a lot of international tourists. “Being a dry state is not a weakness. It’s an opportunity. Most international Tourism police have been tourists visit the state to witness the culture. Gujarat takes pride in being a dry deployed and CCTVs have state,” said Sanatan Pancholi, Resident been installed at various manager, Tourism Corporation of Guja- rat. According to the figures of state’s tourist hubs across India. Tourism department, Gujarat recorded just over 2.54 crore tourists in 2012- 13, of which tourists from rest of India exhibits an influence of the Raj era. It numbered 53.56 lakh or just about 21% is scattered with architectural splendor of the total tourist count. In the first and natural beauty. The coastal city nine months of 2017-18, the total num- of Mangalore remains surrounded by ber of tourists rose to over 3.75 crore, major pilgrimage centers like Udupi, of which 94.96 lakh were from other Horanadu, and Dharmasthala. Places states, constituting 25.22% of total like Hassan, Halebidu, Badami, Hospet, tourists. In 2016-17, 1.15 crore tourists and Belur are known for their exquisite from others visited Gujarat, constitut- temples, forts, and historical structures. ing 26% of total 4.48 crore tourists. With most people well-versed in En- Jharkhand, meanwhile, is wooing inter- glish and Hindi, it becomes easier for national visitors by marketing heritage a first-time traveler to navigate easily through the state. Tourist arrivals in tourism. The board is actively partner- the state increased from 36.7 million ing with destination marketing com- in 2006 to 102.3 million in 2017. The panies, tour operators, and artisans to state has world heritage sites at Hampi promote its traditional culture. and Pattadakal. The sector contributes According to a recent India Tourism 14.8 percent to GSDP of Karnataka; Statistics Report, Jharkhand holds 13th plans are afoot to expand to 26 percent

by 2020. biking, and wildlife safaris. With a Tourism in Jammu & Kashmir has focus on increasing inbound visitor taken a hit due to the negative me- numbers to the state, international dia coverage. However, officials and attendees at the mart will have the tour operators assure that the state opportunity to schedule one-on-one is perfectly safe for tourists. In fact, meetings with local representatives in 2017, the state registered interna- from airlines, accommodation pro- tional visitor footfall of one lakh and viders and state and national tour- domestic visitor footfall of more than ism organizations. Madhya Pradesh a crore. Tourism also took part in a three-city In Andhra Pradesh, the total tour- summer roadshow in the U.K. ist arrivals crossed 153.50 million Telangana has kept its track record in 2016. Under Budget 2017-18, of attracting hundreds of thousands the Government of Andhra Pradesh of new foreign tourists every year. announced an allocation of Rs 285 Compared to the year of the forma- crore (US$ 44.24 million) for the tion of Telangana, the state has reg- development of tourism in the state. istered more than a three-fold growth The state government witnessed 26% in foreign tourism, going from 75,000 growth in tourist arrivals in 2016. The tourists in 2014 to 2.51 lakh in 2017. tourism board, on its website, has is- 2017 witnessed a humongous 2.47 sued safety tips that will help keep lakh foreign visitors to Hyderabad the tourists safe. “The locals can be alone. A safe destination for tourists, inquisitive and western tourists may Telangana aims to focus on develop- get overwhelmed by the questions ing adventure sports to international they ask. It is best to answer politely standards. and leave without appearing rude,” Maharashtra offers a wide range of the board stated on its website. attractions such as caves, creeks, Tamil Nadu managed to retain its beaches, mountains, and monuments. first position in the list of -destina Maharashtra saw the arrival of 116.5 tions having the maximum number million domestic tourists and 4.6 of domestic and international tourist million foreign tourists during 2016. arrivals in India. A total of 1.21 crore According to a report by Invest India, tourists had visited Tiruchi in 2016, a the state’s tourism policy is expected marginal increase from the 1.20 crore to generate investments of over $4.4 in 2015. Steps were being taken to billion, achieve a sector growth of increase the arrival of domestic and 10% and create one million jobs by international tourists to the state. 2025. Madhya Pradesh is all set to woo With a plethora of initiatives un- travelers from India as well as Eu- leashed by different states, tourism in rope. In December, the tourism board India will not only contribute to the will host the first AdventureNEXT country’s GDP, but it will showcase event in Asia to promote activities the country as a safe, spectacular, and available, such as trekking, mountain most sought-after world destination. Voyager’s World | August 2018 | P23 India all set to promote ‘Adventure Tourism’ VW BUREAU trade exhibitions overseas. has launched a revamped version of “must-visit” destination, among its The Ministry of Tourism along with the Incredible India website. Since overseas travelers. It has many useful The Ministry of Tourism has recog- the Adventure Tour Operators Associ- the launch of the revamped website in features to make it more interactive nized ‘Adventure Tourism’ as a ‘Niche ation of India (ATOAI) has launched June, nearly 1.60 million visitors have and to provide a deeper engagement Tourism’ product to promote India the “Indian Adventure Tourism visited the Incredible India website as to the travelers visiting the website. as a 365 days’ destination and attract Guidelines (Version 2.0) – 2018” on in August, engaging in the immersive The new site now allows the Ministry tourists with a specific interest. A Task ‘Safety and Quality Norms for Adven- experience of India’s spectacular her- of Tourism to engage effectively with Force on Adventure Tourism has been ture Tourism in India’. The guidelines itage, festivity, spirituality, museums, visitors across Web & Social channels set up in October 2016 to act as a forum list the basic minimum standards for and adventure. The composition of and measure engagement, to deliver for resolving issues related to devel- adventure tourism and cover the land, website traffic from the top 5 coun- real-time personalized experiences opment and promotion of Adventure air, and water-based activities. All the tries are Russia, India, the U.K, the for each visitor, based on their interest Tourism in the country. It has also been State Governments/UT Administra- U.S, and Italy. The website showcases and travel persona. The website also decided to promote 2018 as the ‘Year tions have been advised to adopt and India as a holistic destination, revolv- brings online a series of compelling of Indian Adventure’. Besides, Adven- implement these Guidelines in order ing around major experiences, such as visuals, which will give the user an ture Tourism is regularly highlighted to minimize the risk associated with spirituality, heritage, adventure, cul- immersive experience of India’s spec- for promotion as part of the Incredible such activities and provide a system ture, yoga, wellness and more. tacular heritage, festivity, spirituality, India Campaign in the print, electronic, of search and rescue for tourism ac- The website follows the trends and museums, and adventure. The website online and outdoor media in India and tivities. technologies of international stan- is dynamic and constantly evolving, abroad as well as at the various travel Meanwhile, the Ministry of Tourism dards, that aims to project India as a with new design and theme.

‘Paryatan Parv’ to be organized nationwide VW BUREAU

he Ministry of Tourism, India, in Tcollaboration with other central ministries, state governments, and stakeholders, is organizing a ‘Pary- atan Parv’ across the country from September 16-27. The ministry, under the chairpersonship of Rashmi Verma, secretary, Ministry of Tourism con- vened a ‘Preparatory Meeting’ with representatives from Central Minis- tries, states/UTs, and other stakeholders to plan and formulate the Paryatan Parv in New Delhi. The Parv is being organized with the objective of drawing focus on the benefits of tourism, showcasing the cultural diversity of the country and reinforcing the prin- ciple of ‘Tourism for All.’ The secretary, while addressing the meeting, informed that the Paryatan Parv will have three main components as like last year, viz. Dekho Apna Desh, Tourism for All and Tourism & Governance. While stressing that this year also Paryatan Parv shall focus on domestic tourists especially to sensi- tize youth, the Secretary said that In- dia has a huge variety of destinations many of which are yet to be promoted. The secretary has asked the states to focus on prime tourist destinations to focus and promote such locations through this Paryatan Parv. Verma also added that the tourism sector contributes in a big way to the country’s economy with the generation of employment to youth, women and also for the rural livelihood. Therefore, the programs should have a festive look and encourage maximum possible participation of the people, she added. The Paryatan Parv will start with the India Tourism Mart in September, which will further ensure wide participation from outside the country. The Paryatan Parv shall conclude with the World Tourism Day celebrations on September 27. globaltrends Voyager’s World | August 2018 | P24

VW BUREAU mestic product surpassing that of the China and India. world’s tourists. 75 percent of the in- Americas for the first time in history For hotels in the APAC, there are nu- bound travel spending in Asia-Pacific ccording to recent surveys and in 2016. Between 2000 and 2016, merous opportunities to attract guests. is on leisure with the remainder being Afindings, the travel and tourism Asia experienced the fastest econom- In 2017, Asia Pacific welcomed 324 spent on business. While one-third of industry is about to witness a para- ic growth across the world, driven by million tourists, about a quarter of the travellers stay for short trips lasting digm shift. With the advent of smart mobile technologies and an increasing number of travellers who want to take the road less taken, the industry, India to see an increase in leisure travel spend at a global level, is up for exciting times ahead. ccording to a report by World Economic Forum, be- Michelle Low, VP of Sales for Asia Atween 2016 and 2026, the top 10 fastest growing des- and the Middle East, Amistad Part- tinations for leisure travel spending are expected to be In- ners, says that countries in Asia have dia, followed by Angola, Uganda, Brunei, Thailand, China, realized the potential of their respec- Myanmar, Oman, Mozambique, and Vietnam. tive destinations and have awoken to In 2016, there were 1.24 billion international arrivals, where- the benefits of promoting tourism by as only 25 million travellers went abroad in the 1950s. This opening markets and encouraging in- is because of a decrease in travel barriers and affordability. creased air routes. This pattern has only been accelerated by income growth, As per recent findings by the UN, expanding middle class populations, and greater openness APAC countries have seen a fast to international travel in markets around the world. growth and are the second most vis- This in turn is already shifting the broader patterns of glob- tween countries. Expanding on the case for technology-led ited region in the world after Europe. al travel on their axis. In previous decades, North America security and processing improvements, the report notes The APAC, in fact, outperformed all and Europe have dominated the travel markets, but this that because of a complex geopolitical landscape marked other regions around the world, mark- may not be the case for much longer. “By 2030, most of by a rise in physical and e-terrorism and a surge in populism ing eight consecutive years of growth the growth in international travel will come from Africa, and xenophobia, together, they have the potential to re- since 2010. Asia, and the Middle East. Emerging markets will not only verse the growing freedoms acquired in previous decades “Unsurprisingly, strong economic become larger source markets but they will also become by citizens to travel the world. growth across the Asia Pacific has more attractive destinations. gone hand in hand with a significant Travel is social, mobile uptick in tourism, both inter-regional Barriers persist The widespread adoption of powerful mobile devices, and and international,” says Low. Although travel barriers still exist, especially in the form the corresponding explosion of social media activity, contin- Low also explained that it is diffi- of visa requirements and security provisions at airports, ues to have profound effects on the global travel industry. cult to exaggerate the momentum of technology could help eliminate these challenges. “Travel This bears on aspects of service delivery for international the economic boom across Asia. Ac- barriers operate just like any other trade barriers, impeding travellers, but also on the ways in which prospective travel- cording to the UN report, Asia is the growth and depressing job creation. Removing travel visas lers seek out and share information about travel and study world’s largest region in economic at the bilateral level would more than triple travel flows be- experiences. output, with the region’s gross do- Voyager’s World | August 2018 | P25

APAC TOURISM onFAST TRACK

0-3 days, over one-quarter stay for 4-7 regional tourists the chance to get away days while another quarter of travellers APAC countries are the second most visited region in the for a quick, short break. stay for more than 12 days. world after Europe. The APAC, in fact, outperformed all Improvements to infrastructure: Key Drivers Those in China are aware that some other regions around the world, marking eight substandard domestic travel services City breaks: In MasterCard’s Global consecutive years of growth since 2010. are hampering the country’s ability Destination Cities Index 2017, five of to encourage tourism. China plans to the top 10 most visited cities were in build the country into a tourism pow- Asia-Pacific. The region also had the ue to fundamentally change how travel- percent of economic output. Dai Bin, er in the next 15 years. The country’s highest spend by tourists among the lers travel, from where they go to how president of the China Tourism Acade- high-speed railway is already the lon- top 10 cities. Bangkok is the most pop- they book flights and hotels. Booking my, said in an interview that he is opti- gest in the world and there are no signs ular of Asia’s cities, followed by Sin- Holdings, which includes brands such mistic about tourism to China. of slowing down. The high inter-re- gapore and Kuala Lumpur. In terms of as booking.com andagoda.com, spent “The growth--the increase of 0.8 and gional demand is also resulting in in- future growth, Osaka is a rising star in $4.5 billion in marketing alone last 3.6 percent--may not be that significant creased competition by airlines to add terms of destination cities in Asia, with year, and while it is most commonly compared with the growth of the out- more flights to current routes and to Chengdu in China and Colombo in Sri known in Europe, the company has am- bound tourism market,” Dai said, “but expand the routes. Lanka not to be outshined. Asian cities bitious growth plans in Asia. Hot on its it’s the third consecutive year of pos- will see more tourist traffic in 2018 and heels is Airbnb. itive growth since we were hit by the Cultural experiences and off-the- beyond. Meanwhile, tourism in China is also Asian financial crisis, SARS and the track locations: In his interview, Dai showing strong growth and is becom- global financial turbulence.” Bin also said that more culture-related Inter-regional travel: 80 percent of ing a powerful contributor to the coun- Inter-regional travel: Inbound tourism tour packages co-developed by travel the tourism is intra-regional and Chi- try’s economy. The country expects to to China is fuelled by regional visitors. agencies and high-tech companies will nese tourists are the largest contribu- receive more than 140 million inbound CNTA data shows that 17 countries, be available at domestic travel destina- tors to this with China, South Korea, visits in 2018, higher than the number including Myanmar (Burma), Vietnam tions to help improve tourists’ travel ex- Taiwan and Japan as the most popular of inbound tourists in 2017 and 2016. and South Korea, are the main sources periences and boost the development of destinations for these travellers. The “Independent hotels in China, and their of visitors with nearly 43 million peo- inbound tourism. Travellers are looking benefit for hotels in the region is that sales and marketing teams in particular, ple paying visits to China in 2017. Vis- for unique experiences and something tourists are favoring to spend their should consider how their hotels can itors from Asian countries make up the different from the usual tour, and the money in the region rather than take it be positioned to attract the interest of greatest share of inbound visits, about Chinese government is urging the in- externally. A growing middle class has inbound travellers,” says Rachel Mao, three out of four visits. With several dustry to take action. Rural tourism has certainly contributed to a high demand VP-Sales, China. cities in China offering visa-free transit been stressed as a crucial part of China’s of inter-regional travel in Vietnam and Interest in China is on the up: China’s for 72 hours or more, it’s no surprise strategies of rural vitalization. The sector we expect this trend to continue. domestic tourism industry earned $720 that over half of visitors to China spend is helping eliminate poverty and increase billion) with 5 billion domestic trips one to three days in the country. This people’s wealth, as official data showed Technology: As consumers become made in 2017, according to the Chi- allows international business travellers that 2.5 billion trips were made in rural more sophisticated purchasers of trav- na National Tourism Administration to add a few days on to their trip to take China in 2017, and its tourism consump- el, we can expect technology to contin- (CNTA). The industry accounted for 11 in some key tourist sights. It also gives tion topped 1.4 trillion yuan. CRUISETALK Voyager’s World | August 2018 | P26 India, Singapore hold talks to promote cruises VW BUREAU pore every year for cruise tourism. We international cruise ships. restricted to the Gen S/Seniors segment, have large scope for developing cruise Rajeev Kale, President & Country Head but sees strong uptake from millennials, ithin Gadkari, Minister for Road tourism in India, with our 7,500 kilo- - Holidays, MICE, Visa & Passport DINKS, families and ad-hoc groups; NTransport, Highways, Shipping meters of coast line and we think Sin- Services, Thomas Cook (India) Ltd, corporate movement and MICE being and Water Resources, said that India is gapore can play a key role in making it said, “At Thomas Cook India, we tru- powerful opportunities too. holding talks with Singapore to devel- happen,” he said. ly welcome the government’s initiative Kale said that he strongly support the op cruise tourism in the country. Cruise To market cruise tourism, India has re- to promote cruise tourism (both ocean government’s initiative of developing tourism infrastructure will be devel- laxed the government policies and en- and river cruising) on a mega-scale an action plan for cruise tourism and oped in Goa, Mumbai, Puthuchery, ticing global consultants. in the country. Cruise tourism in the appreciate the Minister’s talks with Chennai and Kochi. Earlier, Gadkari said that a policy is country will certainly expand the India ASEAN nations including Singapore “We are keen on promoting cruise tour- under formulation to put India on the market significantly and not just for to support the process. “India’s open- ism on a mega-scale in the country. global map of cruise tourism. The gov- the inbound segment, but equally the ing its coastline and waterways will Mumbai alone is expected to have 950 ernment is expecting to generate around burgeoning domestic market. The new certainly be a game-changer with a cruise vessels in the coming five years,” 2.5 lakh job opportunities, which in turn age of travel is all about experience and tremendous multiplier impact on the the minister said while addressing the will contribute to the development of the protagonist traveller of today looks tourism landscape: expanding the delegation from ASEAN (Association the country. for “brag-worthy” experiences and tourism market for India, employ- of Southeast Asian Nations) in New India has 12 major ports, of which cruising fits the bill perfectly. What is ment/job creation for cruise tourism Delhi in July. Mumbai, Goa, Cochin, New Manga- noteworthy is that unlike international and allied industries, as well as on for- “Around one lakh Indians visit Singa- lore and Chennai have facilities to berth markets, cruise demand in India is not eign exchange receipts. Norwegian Jade to feature calls in India, Sri Lanka VW BUREAU orwegian Cruise Line has an- Nnounced enhancements to its 2019 and 2020 itineraries to leverage the strong global demand environment in highly sought after destinations. Norwegian Joy will join sister ship Norwegian Bliss sailing seasonally in Alaska in summer 2019 and will offer Mexican Riviera and Panama Canal voyages in winter 2019/2020. Nor- wegian Pearl will sail to Europe as the cruise line’s sixth ship in the region in summer 2019, while Norwegian Jade and Jewel will significantly expand Norwegian’s presence in Australasia in winter 2019/2020. Maintaining Norwegian Cruise Line’s commitment to serving the Chinese cruise market, Norwegian Spirit will sail seasonally in China beginning summer 2020. “The booming demand environment in our core markets around the world, coupled with Norwegian Bliss’ record-breaking performance, continue to exceed our expectations,” said Frank Del Rio, president and chief executive officer of Norwegian Cruise Line Holdings Ltd. “As a result, we are leveraging the strategic benefits of our growing fleet to quickly seize siz- able opportunities in over performing, unserved and underserved markets to meet the demands of our global customer base and drive higher returns for our shareholders,” he added. “Norwegian Cruise Line expanded the Alaska cruise experience as the first line to sail to the state from Seattle over 24 years ago,” said Andy Stuart, president and chief executive officer of Norwegian Cruise Line. “I am ex- tremely excited to further strengthen our presence in the region with the addition of Norwegian Joy, sister ship to Norwegian Bliss, the most successful ship in our 51 year history. With $50 million in enhancements including the addition of a Starbucks store and enhanced restaurant, bar and entertainment options, Norwegian Joy will be a welcome addition for guests looking to cruise on a world-class ship in one of the world’s most sought after destinations.”

Dubai registers strong MICE results in H1 2018

VW BUREAU key decision makers, educate them, Dubai Business Events, the city’s official convention and showcase the city’s capabilities, as ubai Business Events (DBE), the well as services offered by DBE. Dcity’s official convention bureau, bureau, secured 125 business events in the first half of Steen Jakobsen, Director of Dubai has reported strong results for the first 2018 which are set to attract over 65,000 delegates from Business Events, said, “The growth half of 2018, with 125 successful bids in bid wins in the first half of 2018 is to host business events, reflecting a 29 around the world, with an expected economic impact of a strong demonstration of the positive percent increase from the same period approximately AED 500 million. reception globally to Dubai’s business last year. Conferences, meetings and events proposition. As we continue on incentive programmes secured in the our path towards further strengthening “Dubai’s success in attracting an in- key stakeholders, including Emirates first six months of the year, including Dubai’s reputation as a premier host creasing number of business events is Airline, Dubai World Trade Centre, from bids submitted in previous years, destination for business events, we a testament to the city’s ability, across Expo 2020 Dubai and Jumeirah Group, are poised to attract over 65,000 dele- have an exciting set of initiatives and the public and private sectors, to co- demonstrated a strong focus on trans- gates from around the world, resulting activities planned for the remainder of alesce together to position it on a glob- forming Dubai into a global knowl- the year. This will include participa- al stage. Dubai Business Events has edge hub. DBE also facilitated 14 site tion in key trade shows and in-market worked closely with stakeholders to inspections for 30 clients and hosted activities, as well as bringing more ensure the city is able to optimize its four in-depth study missions for a total meetings industry professionals to the bidding opportunities, highlighting not of 136 hosted buyers in the first half of city to show them Dubai’s latest de- Dubai’s only the tourism and events infrastruc- the year. During the first half of 2018, velopments and capabilities.” ture but also the knowledge exchange the bureau also organized three road- success in Dubai Business Event’s Al Safeer possibilities in Dubai. We thank all our shows in key markets across Europe, Congress Ambassador Programme attracting partners and look forward to working South East Asia, and North Ameri- has contributed measurably to the with them to build on our collective ca, attracting more than 400 business an increas- city’s success in bidding for interna- efforts to contribute to our ambitious events planners. The roadshows acted tional events. The programme features ing number of business tourism targets.” as a platform to meet and engage with a network of 300 prominent experts Key business event wins in H1 includ- events is a testament to from diverse sectors, including sci- ed: Pro-Health China Incentive (2019), ence, academia, finance, and health the city’s ability, across World Chamber Congress (2021), care, who are based in the UAE. Since International Congress for the World the public and private January, the programme contribut- Confederation for Physical Therapy The sectors, to coalesce ed to securing a total of 18 business (2021), World Congress of Gastroen- growth in events for the city. together to position it on terology (2021), as well as Asia Pacific Major business event bid wins from Congress of Cardiology (2023). bid wins a global stage. previous years, such as the 57th In- During the first half of 2018, DBE in the first ternational Congress and Convention also ramped up efforts to highlight the ISSAM KAZIM Association (ICCA) Congress and the city’s offering to international audi- half of 2018 is a strong CEO, Dubai Corporation for Tourism and World Heart Federation are set to take ences and strengthen strategic partner- demonstration of the place later this year. Further study Commerce Marketing ships to help grow the business event missions in 2018 will come from sector in Dubai. DBE representatives positive reception glob- in an expected economic impact of ap- North America, Southeast Asia, and attended over 70 trade events where it proximately AED 500 million, further ally to Dubai’s business India, while DBE also will build on showcased Dubai’s dynamic business cementing Dubai’s position as a lead- its participation in major trade shows events offering and services to more events proposition. ing global business events destination. with significant presence at IMEX than 9,000 international meetings, Issam Kazim, Chief Executive Offi- America and IBTM World, both of events, and incentives industry profes- cer of Dubai Corporation for Tour- STEEN JAKOBSEN which are taking place towards the sionals. At IMEX, DBE, along with 24 ism and Commerce Marketing, said: Director, Dubai Business Events end of the year. Voyager’s World | August 2018 | P29 ICPB to boost the Indian MICE market JEELANI MN The vision of ICPB is to make India a the ministry of tourism in recognizing professional Convention Destination. ICPB as a nodal agency for making In- India is aiming to be the next MICE We have taken a lot of initiative in dia a preferred convention destination destination and ICPB is creating more India that direction. We hosted a successful and achieve the vision we have set for avenues to fulfil this dream. Chan- international roadshow in Europe with our self. der Mansharamani, Vice Chairman, always has 102 MICE players interacting with our ICPB, sheds light on on how growth an edge members. We have created a positive What kind of growth are you ex- has become a visible feature for all de- impact by letting them know about the pecting in the near future? velopments in the MICE sector. when it various facilities India can offer. We The growth is visible now as India has comes to being the pre- have also made foreign buyers confi- improved its ranking from 34 to 25 by How is India growing as a MICE ferred MICE destination. dent about our professional services. the International Congress and Con- destination? vention Association (ICCA), the glob- India always has an edge when it We do have the infra- Will you be adding new conventions al meetings industry network. in the coming future? comes to being the preferred MICE structure to cater to the One of the initiatives ICPB has been What are the latest developments at destination. We do have the infrastruc- working towards is to make India ICPB? ture to cater to the majority of the con- majority of the confer- participate in overseas MICE-related The major development at ICPB is that ference and meetings as 86.5% of the ence and meetings. tradeshows. We plan to have at least we have been appointed as a Profession- conferences all over the world have two international trade shows a year al Research Agency by the Ministry of less than 1,000 delegates and we are CHANDER MANSHARAMANI besides road shows in India, as most Tourism, and ICPB will be working on also looking at an add-on to various Vice Chairman, ICPB of the international conferences are the size of the convention industry. This unique segments like beaches, adven- initiated by Indian counterparts of in- will have an economic and social im- ture, heritage and culture, wellness ternational associations. We in ICPB pact, which will help the states plan in program, and golf. India certainly has How is ICPB facilitating India’s vi- are quite confident, keeping in view creating a better MICE infrastructure, an advantage sion of progress? of the overwhelming support from and make India a MICE destination. Seoul Convention Bureau sets its sights on India IRENE SUSAN EAPEN

The Seoul Convention Bureau (SCB) is a division of Seoul Tourism Organiza- tion dedicated to the business of Meet- ings, Incentives, Conventions, and Exhibitions (MICE). The SCB’s partnership with local industry partners, joint promotion of Seoul’s meetings infrastructure and the financial and non-financial support for all events in are aiming in improving the competi- tiveness of Seoul’s MICE industry on the global stage.

How has the growth been from the Indian market in 2017? What is the expected growth for this year? The company witnessed a total number of Indian visitors of 123,416 in 2017 and can expect to see an approxi- mate 15% growth in MICE visitors for this year. Currently, most of the MICE groups we have had from India are small groups of 15-45 pax and some groups dian food and Indian meals. The SCB with the Korea Tourism Organization, space for business, MICE, sports, and can be up to 100-150 pax. The MICE sees an increase in demand for Indian Incheon Tourism Organization, and entertainment. groups from India tend to request In- MICE groups with industry and facto- Gyeonggi Tourism Organization. The ry visits. roadshow witnessed 150 attendees What MICE events have you orga- that included travel agencies, business nized for India? What are your marketing plans? groups, and members from the media. Seoul hosted an incentive group from India is a In 2017, the company launched the The Seoul Convention Bureau is in a Mumbai-based life insurance com- PLUS SEOUL Package as an all-in- the planning stages of roadshows next pany from February to April 2017. The one brand for MICE. This year, the year and considering India as one of potential event was attended by approximately Seoul Convention Bureau has also the destinations. market for 500 participants who arrived in ten collaborated with 36 members of the groups. The Seoul Convention Bureau Seoul. The Seoul MICE Alliance, a group of 260 What are the new MICE infrastruc- company wants to show- private sector companies, including ture offered to the Indian market? is in the process of bidding events with hotels, PCOs, DMCs, and entertain- Seoul offers MICE infrastructure like Indian organizations but no confirmed case Seoul as one of the ment facilities, to provide meeting the Coex Convention & Exhibition events to report currently. popular destinations for planners with benefits such as dis- Center and has been the mainstay counts and free room upgrades. The of Seoul’s MICE facilities. Seoul What are the unique MICE facilities MICE amongst the Indian Seoul Convention Bureau had recently is expanding its MICE cluster into in Seoul? companies and travel showcased Seoul as a MICE destina- the nearby Jamsil area. Besides that Some of the unique venues of Seoul tion at IMEX Frankfurt with a promo- Seoul will have a new international are the traditional Samcheonggak, the agents. tional booth. exchange MICE complex, which is set modern DDP, and the main riverside Last March, the Seoul Convention to be constructed in 2019 and launched venue Some Sevit. Seoul has accom- JIN HYEOK PARK Bureau jointly organized a roadshow by 2025 that facilities add more than modation for MICE events, with 399 Director, Seoul Convention Bureau in New Delhi at the Taj Palace Hotel 100,000 square meters in exhibition hotels and 53,454 rooms. Thomas Cook eyes Indian MICE sector VW BUREAU

homas Cook (India) has witnessed Ta significant increase in demand for experiential travel from the MICE (Meetings, Incentives, Conventions & Exhibitions) sector and to capitalize on this opportunity, has launched a portfolio of unique programs that deliver exceptional and engaging experiences across key global destinations. The MICE sector in India has been evolving at a rapid pace. In this the new age of travel, India’s corporates are displaying an increasing appetite for unique travel experiences to woo their top performers, and are not NEW-AGE TRAVEL: India’s corporates are displaying an increasing appetite for unique travel experiences. hesitant to spend on the same. The clear shift from the traditional basic Norway, Formula 1 drives on the Yas riential MICE travel include Mumbai, tary gear and aboard tanks, helicopter sight-seeing tour plus gala dinner, to Marina circuit, 360 degree helicopter Delhi-NCR, Chennai, Bengaluru and rides to soak in Canada’s breathtaking innovative and immersive experiential tours, etc. Sightseeing trips are deliv- Hyderabad; also mini-metros and Tier vistas, glacier landings in New Zea- itineraries, has created significant po- ered with an exciting twist: via segway 2 cities like Pune, Ahmedabad and In- land, luxury super-cars for inter-city tential for the MICE sector. in Hungary or Spain, vintage cars in dore. Spends per MICE traveller have transfers in Germany or beer-biking in Thomas Cook India’s internal data Prague, stretch-limousines in Dubai/ reached up to Rs 5 lakhs per person for Holland are but a few of the exciting too has reiterated this growth poten- Abu Dhabi or helicopters in Canada. a 6 - 7 night trip. examples. Food plays a mission-criti- tial, having witnessed demand of over Also incorporated are exclusive dining Rajeev Kale, President & Country Head cal role in MICE tours and to ensure 20% for experiential MICE travel in - Holidays, MICE, Visa & Passport Ser- an authentic experience, we have had the last 3 years. Hence, in a strategic vices, Thomas Cook (India) Ltd, said, meals curated by celebrity Chef Ran- initiative to leverage this momentum, The travel company “The evolution in the MICE sector is veer Brar that include both pure Indian the company’s MICE business has cu- has curated MICE creating an expanded market of discern- and hybrid cuisine.” rated a series of cutting-edge MICE ing corporates. With experiential travel ”A great success story was our Iceland programs. Thomas Cook’s experien- programmes focussed high on their wish-list, our launch of en- tour for a prestigious MICE group of tial MICE portfolio incorporates fasci- on experiential travel. gaging MICE experiences was intended 400 travelers, with spectacular experi- nating long-haul destinations (Iceland, to capitalize and build on this significant ences like snowmobiling adventures, Canada, Japan, Korea, Norway, New and growing opportunity.” glacier climbs, monster truck tours and Zealand, Australia and USA, etc.) and experiences- on a glacier in Canada or He added, “Our MICE Product Devel- exclusive access to the renowned Blue short hauls (like Baku, Kiev, Morocco, a private island in Australia; also dec- opment Team has pushed the envelope Lagoon Spa. Customer delight and the Oman), coupled with distinctive ele- adent spa-wellness programs and ther- with exclusive experiences to wow our growing pipeline for such experiential ments including the adrenalin rush of mal baths in Iceland, Turkey, Jordan, discerning MICE clientele, and fun-en- MICE programmes indicates vibrant Queenstown’s adventure experiences, New Zealand and more. gaging elements like team-building business potential and one we certain- snow-mobiling in Iceland, rafting in Key source markets in India for expe- ‘war games’ in Russia in Kosack mili- ly intend to maximise,” he added.

CALENDAR 2018

August 2018 October 2018

Caribbean Meeting & Incentive Travel Exchange Meeting & Incentive Forums 6 - 9 Europe Abu Dhabi Quintana Roo - Mexico 7-11

IncentiveWorks 11-13 14 - 15 MICE Industry Toronto - Canada St. Petersburg - Russia

September 2018 November 2018

IBTM Americas Global European Marketplace (GEM) 5 - 6 London, UK Mexico City - Mexico 02

CIBTM – China TourInvest Forum 12 - 13 Paris, France Beijing – China November 6-7 HOSPITALITY Voyager’s World | August 2018 | P31 Amadeus to acquire TravelClick for $1.52bn VW BUREAU technology and a broad customer base, and we are looking forward to madeus is all set to acquire Trav- welcoming such a successful business AelClick from Thoma Bravo, a pri- into Amadeus,” said Luis Maroto, vate equity investment firm, for USD President and CEO of Amadeus. “Our $1.52bn. ambition is to provide the hospitality TravelClick, which is based in New industry with the tools they need to York City, is a global hospitality pro- grow their businesses and deliver a vider that serves more than 25,000 great experience to their guests. The customers across 176 countries. It combination of our two portfolios will provides cloud-based solutions, in- allow us to provide that to hotels of all cluding an independent and mid-size shapes and sizes across the world,” he hotel Central Reservation System added. (CRS) and Guest Management Solu- tion (GMS), as well as business in- The Partnership telligence and media solutions. This “This deal marks the next stage in portfolio gives hotels distribution TravelClick’s incredible journey of success in delivering groundbreaking solutions for hoteliers,” said Larry As part of the acquisition, Kutscher, CEO of TravelClick. TECH-SAVVY: The partnership will help provide a broad range of approximately 1,100 “This is a huge step forward for Ama- cutting-edge tools to hotels and chains of all sizes. deus in hospitality,” said Francisco TravelClick employees are Perez-Lozao, senior vice president working alongside talented leadership The Amadeus group employs around expected to join Amadeus. Strategic Growth Businesses, Ama- to implement operational best practic- 16,000 people worldwide, across cen- deus. “While we have already made es and drive growth both organical- tral sites. strong progress with the large chains, ly and through M&A,” said Holden Amadeus and Thoma Bravo expect reach across all channels, both digital TravelClick gives us access to the Spaht, a managing partner at Thoma to close the acquisition sometime in and traditional. It also allows them mid-chain and independent hotel seg- Bravo. “We appreciate the outstanding the fourth quarter of 2018, following to improve digital interaction with ment that makes up almost three-quar- execution of Larry Kutscher and the regulatory approvals. The transaction guests, increase revenues and perfor- ters of the market. We can now serve management team at TravelClick, and will be debt-financed and immediately mance, reduce cost and create a strong the entire industry with a very broad believe the company is well positioned earnings accretive. brand. portfolio of solutions and we are look- to continue delivering innovative soft- The deal will significantly expand The addition of TravelClick’s solu- ing for significant growth in the years ware, data analytics and marketing ser- Amadeus’ presence in the hospitali- tions to the Amadeus portfolio will ahead.” vices that maximize revenue for hotels ty sector. Addition of TravelClick’s help provide a broad range of innova- “TravelClick is an excellent example around the world,” said Spaht. cloud-based solutions for mid-chain tive technology to hotels and chains of of Thoma Bravo’s proven investment As part of the acquisition, approxi- and independent hotels will enable all sizes across the globe. approach of acquiring a best-in-class mately 1,100 TravelClick employ- Amadeus to reach all segments of the “TravelClick has a great team, great vertical market software company and ees are expected to join Amadeus. market with an enhanced portfolio. Sheraton Grand unveils The World Café VW BUREAU time and brewed freshly to give the ultimate way to experience the spirit  Fully Browser based Software Awarded heraton Grand Bangalore Hotel at of coffee. Some of the world’s most “Best Online Product”  Multiple User Login SBrigade Gateway and their busi- famous single origin coffees such as at IITM, New Delhi, 2017 ness associate Brigade Hospitality Ethiopian Sidamo, Brazilian Santos, have added yet another venue to their Costa Rica Tarazu and Jamaican Blue portfolio with the launch of The World Mountain feature in the menu. Apart Café. Located in World Trade Center, from exclusive coffees, the Café also Enquiry Management Bangalore, the concept for The World offers wide varieties of sandwiches Café was developed along with im- such as Belgian Mitraillette, Aussie mense support and involvement from Vegemite, Canadian smoked meat Tour Itinerary & Tour Quotation Brigade Hospitality - the perfect place rye for breakfast, as well as evening to get people together for a conver- snacks like Grilled Vegetable Pesto, Billing (10 types) & Credit Notes sation while sipping freshly brewed Lamb Pepper Fry, Chicken Jalapeno single origin coffees from around the and decadents such as Baked Cheese world and crunching on some scrump- cake, Sacher Torte, Opera pastry, to Package Tour, Hotel & Vehicle Voucher tious food. complete your meal. Spread across 2,300 square feet, the Sujeet Kumar, General Manager, Receipt/Payment Cash & Bank entries combination of glass and chrome in- Sheraton Grand Bangalore Hotel at teriors contributes the café an elegant Brigade Gateway, said, “The World ambiance that represents true Café Café is one of our dream projects Auto GST Calculation & Report Generation culture — one that is relaxed and wel- and we are delighted to launch it at coming. The bistro-style café is de- the World Trade Center. A great deal Pro t & Loss Report signed with simple colors with a mod- of creativity and innovation has gone est décor that make the background into bringing out this contemporary artful and appealing music to create Café that reflects on the brand’s vision an ideal working atmosphere. to introduce a trendsetting global café Special Price for Travel Agencies INR 10,000 The World Café features passionately for the prized guests”. Oer for Limited Period created signature items like single or- The place is conceptualized with the igin coffees, refreshing smoothies and need to have an outlet for informal quick bites. meetings where guests can start their For free Demo & Purchase, Please contact The handpicked single origin cof- day with a healthy breakfast, stop by Mr. Pushkar Gokhale: +91 9822498293 | 7774098988 | 020-24466699 fee beans are sourced from various for delicious lunch and scrumptious Email: [email protected] places, roasted at a controlled heat & evening snacks to end their day. events Voyager’s World | August 2018 | P32 ITE HCMC 2018 to kick off in September VW BUREAU Lam Dong, Long An, Ninh Binh, Ninh Thuan, Quang Nam, Thua Thien Hue, isitors and buyers will be spoilt Tien Giang, Vinh Long, and Vung Tau. Vfor choice with a wide array of Buyers and visitors will also find travel destinations and options from booths from India Tourism; Japan the exhibitors, which include the De- National Tourism Organization; Ko- partment of Tourism for various Viet- rea Tourism Organization; Malaysia namese provinces, National Tourism Tourism Promotion Board; Ministry Organisations and Tourism Promotion of Information, Culture and Tourism, Organisations from top travel desti- Laos; Ministry of Tourism of Cambo- nations in Asia, as well as exhibitors dia; Ministry of Tourism of Republic from over 10 countries as far-flung as Indonesia; Myanmar Tourism; Na- South Africa. goya City; Penang Global Tourism; The International Travel Expo Ho Chi Taiwan Tourism Bureau Bangkok PARTICIPANTS: Over 30 tourism boards from Vietnamese provinces and cities Minh City (ITE HCMC) will soon Office; Tokyo Convention & Visitors are expected to participate in this year’s ITE HCMC. open its doors, and organisers are ex- Bureau; and Tourism Authority of pecting over 300 international com- Thailand (HCMC Office). and Vinpearl. parties in the region. panies and brands to set up booth at Companies from the tourism hotspots Three hundred Hosted Buyers have Thirty international hosted members the Saigon Exhibition & Convention of Australia, Bhutan, Cambodia, In- also been invited in the show’s Inter- of the media and bloggers from prom- Center this September 6 – 8. dia, Indonesia, Japan, Laos, Malaysia, national Hosted Buyers Programme, a inent travel, lifestyle, tourism, and The largest and most established an- Myanmar, South Africa, South Korea, long-standing and prominent feature broadcast platforms will also be pres- nual international travel trade event in Taiwan, Thailand, and Vietnam, will in ITE HCMC. The buyers, like the ent, and they will enjoy a customised the Mekong sub-region is now in its also be making their way to the exhi- exhibitors, will be able to book ap- itinerary programme featuring curated 14th edition, and features services and bition. pointments with sellers online, con- pre- and post- show tours to enjoy the products for both inbound and out- They include Bedlinker, Ben Thanh duct buyer-seller meetings, and attend best of Vietnam. bound markets. Tourist Services JSC, Bhutan Herders various networking functions during Since the first edition of ITE HCMC Confirmed participants include the Expedition; Cu Chi Tunel, Fidi Tour; the three-day event. held in 2005, it has become a prime Department of Tourism (DOT) for FVG; Good Time Travel Taiwan; The B2B Buyer-Seller meetings are platform for local and international several Vietnamese provinces, as well Kansai Airports; Komtom, Lac Viet a highly efficient and popular feature industry players and leading brands as various National Tourism Organ- Travel; Malaysian Association of Tour with almost 5,300 meetings conduct- isations (NTO) and Tourism Promo- and Travel Agents (MATTA); Muong ed in last year’s edition. Organisers to showcase their latest tourism prod- tion Organisations (TPO) from top Thanh Group Joint Stock Company; anticipate a 15% increase in the B2B ucts and services; source for quality travel destinations in Asia. Namibia Express Travel and Tours meetings this year. agents and distributors; and expand Over 30 DOTs from Vietnamese Info Centre; Prince Hotels (Thailand) All hosted buyers, from leisure, cor- their business into Vietnam and the provinces and cities are expected to Co., Ltd; Saigon Tourist Holding porate, MICE, luxury, and special in- Mekong sub-region. participate in this year’s ITE HCMC, Company; South Pacific Travel; Sun- terest travel companies, are carefully The event also provides attendees like Ben Tre, Binh Dinh, Danang, Da- group, Traveltek Australia Ltd; Tugo selected and approved by an Advisory ample opportunities to build contacts, klak, Dong Nai, Dong Thap, Gia Lai, Travel; VIAGS VNA; Vier Princess Committee comprising of travel in- foster new relationships, and discover Hai Phong, Hanoi, Hue, Khanh Hoa, Cruise; Vietmap Travel; Vietravel; dustry professionals from independent new business leads. Applications Travel experts to gather at WTM London open for VW BUREAU UNWTO awards

isitors and buyers will be spoilt VW BUREAU Vfor choice with a wide array of travel destinations and options from romoting innovation, job cre- the exhibitors, which include the De- Pation and sustainability are key partment of Tourism for various Viet- considerations for the 15th World namese provinces, National Tourism Tourism Organization (UNWTO) Organisations and Tourism Promotion Awards. UNWTO invites submis- Organisations from top travel desti- sions until 31 October 2018. nations in Asia, as well as exhibitors The UNWTO Awards recognise from over 10 countries as far-flung as the contribution of public and South Africa. private institutions and NGOs to The International Travel Expo Ho Chi development of a more compet- Minh City (ITE HCMC) will soon itive, responsible and sustain- open its doors, and organisers are ex- able tourism sector that works pecting over 300 international com- INSIGHTS: Experts will outline the key factors that have affected their sectors. towards achieving the 2030 Sus- panies and brands to set up booth at tainable Development Agenda of the Saigon Exhibition & Convention like Ben Tre, Binh Dinh, Danang, Da- Bureau; and Tourism Authority of the United Nations. Initiatives at klak, Dong Nai, Dong Thap, Gia Lai, Thailand (HCMC Office). Companies Center this September 6 – 8. local, national, regional and inter- The largest and most established an- Hai Phong, Hanoi, Hue, Khanh Hoa, from the tourism hotspots of Austra- national levels are all considered. nual international travel trade event in Lam Dong, Long An, Ninh Binh, Ninh lia, Bhutan, Cambodia, India, Indone- Applications are now open for the the Mekong sub-region is now in its Thuan, Quang Nam, Thua Thien Hue, sia, Japan, Laos, Malaysia, Myanmar, UNWTO Awards in Public Policy 14th edition, and features services and Tien Giang, Vinh Long, and Vung Tau. South Africa, South Korea, Taiwan, and Governance, in Enterprises, products for both inbound and out- Buyers and visitors will also find Thailand, and Vietnam, will also be bound markets. booths from India Tourism; Japan making their way to the exhibition. and in Non-Governmental Orga- Confirmed participants include the National Tourism Organization; Ko- Three hundred Hosted Buyers have nizations. Interested parties are Department of Tourism (DOT) for rea Tourism Organization; Malaysia also been invited in the show’s Inter- encouraged to apply before 31 several Vietnamese provinces, as well Tourism Promotion Board; Ministry national Hosted Buyers Programme, a October 2018 (23:59 CET). Final- as various National Tourism Organisa- of Information, Culture and Tourism, long-standing and prominent feature ists will be notified in December tions (NTO) and Tourism Promotion Laos; Ministry of Tourism of Cambo- in ITE HCMC. The buyers, like the 2018, with the award winners to Organisations (TPO) from top travel dia; Ministry of Tourism of Republic exhibitors, will be able to book ap- be announced in January 2019. destinations in Asia. Indonesia; Myanmar Tourism; Na- pointments with sellers online, con- A further award, the UNWTO Eth- Over 30 DOTs from Vietnamese goya City; Penang Global Tourism; duct buyer-seller meetings, and attend ics Award will also be announced provinces and cities are expected to Taiwan Tourism Bureau Bangkok various networking functions during in January 2019. participate in this year’s ITE HCMC, Office; Tokyo Convention & Visitors the three-day event. Voyager’s World | August 2018 | P33 EXECUTIVE HIRES

Jean-Noel Rault Fredrik Blomqvist GM, Indian Sub-Continent General Manager Air France-KLM Four Seasons Hotel, Bangalore

ir France-KLM has appointed redrik Blomqvist has been AJean-Noel Rault as the new Fappointed as the General General Manager, Indian Sub- Manager of Four Seasons Continent. He will be responsible Hotel, Bengaluru. Helming the for accelerating the growth and pre-opening team of this much- strengthening the presence of anticipated Four Seasons property Air France-KLM in the Indian Reuben Kataria in the Indian subcontinent, he is Sub-Continent. He will also drive General Manager looking at positioning this uber- the consolidation and extension JW Marriott Hotel Bengaluru luxury destination as a futuristic hub of the company’s partnerships in in the city of Bangalore. Fredrik has W Marriott Hotel Bengaluru the same geography. Jean-Noel Cajetan Araujo worked with Four Seasons across has appointed Reuben Kataria started his career with KLM in J General Manager the globe - Dublin, Philadelphia, as the new General Manager. In 1987 and joined Air France in 1989. W Goa Guangzhou, Chiang Mai, Jakarta, his new role, Kataria will oversee Over three decades of his career, Shanghai and now Bangalore. operations and management of HOTELS has appointed he has held decisive positions at Drawing upon his Swiss Hotel the flagship hotel, along with the Cajetan Araujo as the Constantine, Bucharest, Prague, W Management education and more senior leadership team. Kataria will General Manager for W Goa. Riyadh, Noumea, Abidjan, and than two decades of International work towards creating timeless Araujo is a global luxury hotelier Montreal. Hotel experience, Fredrik experiences for the guests at the who began his journey in hospitality characterizes his management style hotel. as a Front Desk Executive in as straightforward, approachable Geneva, Switzerland and since and inspiring. then has been a culinarian, and an entrepreneur, leading some of the finest restaurant and food and beverage operations in New York, Miami, Bermuda, Ireland, Dubai and Qatar.

Rahul Malik General Manager- Operations Clarks Inn Group of Hotels ahul Malik has been appointed Elroy Tulkar Firoz Jangaria Ras the General Manager – Director-Operations General Manager Operations, at Clarks Inn Group of Sheraton Grand BengaluruHotel Renaissance Bengaluru Hotels. A hospitality professional lroy Tulkar has been iroz Jangaria has been and a visionary with expertise in appointed as the Director of appointed as the General business, strategic maximization of E F Operations at Sheraton Grand Manager of Renaissance Bengaluru revenues and overall profitability Bengaluru Whitefield Hotel & Puneet Kapoor Race Course Hotel. In his new with the utilization of available Director of Events Convention Center. With over role, he will be responsible for resources, Malik’s experience spans Hyatt Regency, Delhi a decade of experience in the overseeing the hotel operations and over 18 years and encompasses hospitality industry, Elroy has yatt Regency, Delhi, has ensuring stellar standards of guest sales, marketing, guest relationship worked in both the Indian and appointed Puneet Kapoor service with which the Renaissance Management and Pre-Opening H International markets. In his new as Director of Events. In his new brand is associated. As head of assignments. In his illustrious role, he will lead the management role, Kapoor will be responsible the hotel, Firoz will be leading career, Amitabh has excelled and team in planning and strategizing for managing operational and the executive team with strategic thrived at mentoring and motivating operational and administration administrative functions to ensure planning and tactical management. team members to achieve greater aspects. His role also involves the projects are delivered efficiently Firoz brings a wealth of over 15 professional and personal success improving guest satisfaction and along with monitoring the progress years’ experience, with expertise with many of them today in developing strategies to increase of the planning and execution of in hospitality operations and leadership positions across the operational efficiency and creating each task that has to do with any management. industry. productive working environments event at the flagship hotel. He for the team. brings in 16 years of experience in the hospitality industry. HAPPENINGS Voyager’s World | August 2018 | P34

School girls celebrate Aviation Day With the vision to encourage girls to take up STEM subjects and explore career opportunities in related industries, the initiative is aimed at showcasing opportunities in the aviation and aerospace sectors. This initiative also aligns with the Government of India’s Skills India initiative. As part of the program, the forum invited 50 students from various schools for a tour of Agartala Airport. Visiting students were given an opportunity to explore, learn, and discover the various aspects of aviation and aerospace such as air traffic controller, airline dispatch, pilot, aviation maintenance techni- cian, aeronautical engineer or aviation management. In addition, the girl students were given a tour of the ATC Tower, Airside, Terminal Building and AOCC and all their queries and questions were answered by the officials working in the respective departments. Post the airport tour, the students were given a small presentation about the industry and its intricacies. “We will continue our endeavour to introduce young girls to role models and educate them in a fun and supportive atmosphere. We are very fortunate to be able to partner with Airport Authority of India for this initiative. Their effort in leading youth into STEM careers is truly commendable,” said Radha Bhatia, President, Women in Aviation International (India Chapter).

Ethiopian wins ‘Best Airline’ award Ethiopian Airlines has won SKYTRAX World Airline Award for the Best Airline in Africa for second successive year. Group CEO Ethiopian Airlines, Tewolde Geb- reMariam, said, “Ethiopian is a customer focused and market driven airline. In a context of hyper competitive global airline industry, the only way for Ethiopian to sustain its success is through its differentiated service delivery and by meeting its customers’ expectations. We are, therefore, honored and delighted to have been named the Best Airline in Africa at SKYTRAX World Airline Award as voted by passengers and we will not relent in our continuous efforts to offer our customers the best possible travel experience.” Edward Plaisted, CEO of Skytrax on his part said, “Passengers have voted Ethiopi- an Airlines Africa’s premier carrier for a second successive year and this is a simply fabulous achievement for the airline management and frontline staff.” Ethiopian Airlines is a multi-award winning airline and has previously received SKYTRAX World Airline Award for Best Airline Staff in Africa, two times.

Aloft wins ‘Best New 5-Star Hotel’ award Aloft New Delhi Aerocity, the newly opened urban luxury hotel – was recently acknowledged for its excellence in the industry by being awarded the Best New 5-Star Hotel in New Delhi at the 12th annual edition of Today’s Traveller awards 2018. Bringing together the best from across all functions of the travel and tourism industry, the awards celebrated outstanding contributions made to the hospitality sector. Suresh Prabhu, Minister of Commerce and Industry and Civil Aviation was the chief guest for the grand evening. On the occasion of this recognition, Suman Gahlot, General Manager of Aloft New Delhi Aerocity, said that the team is elated with the win. “This award is dedicated to all the associates who have contributed towards the successful launch of the property and who have en- sured smooth operations and delivered impeccable hospitality to all our guests. We will strive to maintain the same proficiency and look forward to providing a memorable stay to our patrons.” The soiree, which was held on August 7, was also a combined celebration of Today’s Traveller 21st Anni- versary revelries. The popular publication which is considered India’s pre- miere travel and leisure magazine, also launched the cover of their Coffee Table Book, titled, ‘Passion for Excellence’.

Dia Mirza explores Kenyan landscape Bollywood star Dia Mirza visited Kenya for a holiday from July 19 to July 23.The actress’ flight was facilitated by Air Arabia. During a meet-and-greet hosted for fans and sponsors on 19July, Air Arabia’s representative said, “Dia Mirza choose Air Arabia as her Airline partner for her trip to Nairobi, Kenya. We as an airline are very conscious about the environment and hosting Dia Mirza and her family on this trip to Kenya was an absolute pleasure.” Speaking about flying with Air Arabia, the Sanju star said, “As UN Goodwill Ambassadors, we always fly economy during any trip that is below eight hours journey. We do that consciously because it is better for the environment. I feel so proud to have done this trip from Mumbai to Nairo- bi with Air Arabia. It was such a comfortable, wonderful experience and the best thing is that I know in my own little way, I have helped to conserve the environment.” During her visit, Dia visited the Maasai Mara and the Ol Pejeta Conservancy. Magical Skies were the hospitality partners of Dia’s visit. Commenting on hosting the star, the Magical Skies General Manager Adil Eltaff said, “It was an absolute pleasure hosting Dia Mirza and her group. It’s incredible seeing the beauty of Ken- yan experiences through the eyes of other people and it’s what gives Magical Skies the constant passion to do what we do. Voyager’s World | August 2018 | P35

Warner Bros. World opens to public Vice President and Prime Minister of the UAE and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum and Crown Prince of Abu Dha- bi and Deputy Supreme Commander of the UAE Armed Forces His Highness Sheikh Mohamed bin Zayed Al Nahyan, recently inaugurated Warner Bros. World Abu Dhabi, the world’s first-ever Warner Bros. branded indoor theme park developed by Miral, Abu Dhabi’s creator of destinations, with an investment of $1 billion. The duo attended the official inauguration ceremony, which took place in the Warner Bros. Plaza at Warner Bros. World Abu Dhabi. The ceremony included the first screening of Cinema Spectacular, a captivating show that brings Warner Bros.’ unparalleled film library to life. Guests were also treated to a series of festive celebrations incorporating the park’s beloved characters. The pair took the stage alongside some of the park’s iconic DC and animation characters to press a button marking the official opening of the highly anticipated theme park, which is expected to draw in thousands of guests including residents and tourists of all ages. Following the opening ceremony, they toured the park, which officially opened to the public on July 25.

Fiji launches brand campaign in India Bringing a little bit of heaven to India, Tourism Fiji unveiled its new brand campaign, #BulaHappiness with their Brand Ambassador, Bollywood starlet, Ileana D’cruz. The campaign video was launched in Mumbai amidst the presence of Ileana D’cruz, High Commissioner of the Republic of Fiji, His Excel- lency, Yogesh Punja, Regional Manager Asia, Kathy Koyamaibole and Country Manager India, Seema Kadam and other Fiji Partners. Seema Kadam, Country Manager India, Tourism Fiji said, “India holds a lot of potential for us as far as tourism is concerned and a lot of focus is driven towards the growth of the market. From 2016-2017, there has been a 30% increase in Indian nationals visiting Fiji. During the first quarter of this year, we recorded a rapid growth of 27.8% as compared to 2017, making India one of the fastest growing tourism source markets, for Fiji. With Ileana as our Brand Ambassador, we aim to showcase through this campaign video, a first-hand experience of what Fiji has to offer and hope that more and more Indians experience what this beautiful country has to offer.” Tourism Fiji’s campaign was launched at the Fiji Road- show, which was held from August 7 to 10, across all the metropolitan cities in India – Mumbai, Delhi, Kolkata and Bangalore, respectively. Bollywood Star and Tourism Fiji’s Brand Ambassador, Ileana D’Cruz said, “I love traveling and Fiji has always been on my travel bucket list.”

Inventree ties up with Coffee Grove Inventree Hotels and Resorts is joining hands with Coffee Grove to enter Chik- magalur, Karnataka’s most sought-after tourist destination. Inventree Hotels and Resorts is the hotel management brand by itravel. The six-year-old company has successfully on-boarded a new property in Chikamagalur, which will be rebranded as Coffee Grove by Inventree Hotels and Resorts from Septem- ber 1. On the acquisition, the MD of Inventree, Sudipta Deb and the Managing Partner of Coffee Grove Resort , Rangaraj, said that this collaboration shows a lot of promise. Coffee Grove resort is the hidden secret of Chikmagalur. “In- ventree hotels and resorts are happy to collaborate with The Coffee Grove and to work for greater success of this wonderful place and get it maximum visibility,” said Deb. “Inventree Hotels and Resorts have their extensive network and deep market insight. Coffee Grove Resort is excited to join hands with Inventree, they have the right balance of an experienced team, expertise in the domain and enthusiasm. They are a group of passionate professionals who believe that performance is the single most measuring matrix of their success. We are sure to get you a different coffee on your next visit with Inven- tree hotels and resort,” added Rangaraj.

Abu Dhabi a hit at Souk Okaz Festival The Department of Culture and Tourism, Abu Dhabi, has concluded its successful participation in the 12th edition of the historical Souk Okaz Festival, which ended recently in Saudi Arabia. The DCT Abu Dhabi pavilion, which was located in the Arab Neighborhood section, attracted more than 10,000 visitors per day. Emirati artisans proved a major attraction for visitors to the Festival, which was organized by the Saudi Commission for Tourism and National Heritage, as they presented live demonstrations of traditional crafts practiced by Emirati women, such as Sadu and Khous. Inscribed on UNESCO’s List of Intangible Cultural Heritage of Human- ity, Sadu is the art of weaving wool to create various types of carpet, while Khous uses dry palm leaves to create baskets, food containers, hand fans amongst other items. The artisans also showcased many products made from traditional materi- als which meet modern-day needs, along with traditional clothing, incense, and Tali products. Saeed Hamad Al Kaabi, Director of the Intangible Heritage Depart- ment at DCT Abu Dhabi, said, “Our participation in Saudi Arabia’s heritage events is of particular importance due to our shared cultural and historical heritage. “Our Souk Okaz pavilion witnessed a huge number of Saudi visitors, who expressed particular interest in UAE heritage in all its forms. IITM ADVANTAGE Bangalore Chennai Highlights

VW BUREAU IITM will help accelerate the growth ing exotic, unexplored regions in Kar- showcased. They were inquisitive of tourism in India, as these exhibitions nataka — particularly Chikmagaluru. about how to get to there. We clinched e it global or domestic, the tour- bring multiple tourist boards and tour The IITM in Bangalore and Chennai a lot of B2B deals from Erode, Co- Bism scene is constantly evolving. operators under one platform. gave him a platform to do that. imbatore, Madurai, Trichy and Bha- This year’s India International Travel Sundar, Secretary, Tamil Nadu Travel The three-day expo, which received vani,” he said. Mart (IITM) portrayed just that. The Mart, inaugurated the IITM event in footfall from both B2B and B2C For a niche travel entrepreneur like expo, which was held in Bangalore Chennai in the presence of S Venkat N segments, enabled interaction and BC Kiran, Founder, Outdoor World and Chennai, brought to light futuris- Reddy, President, SKAL International exchange of relevant travel trade op- Sustainable Tourism, the travel mart tic ideas, disruptive technologies, and Chennai, Sanatan Pancholi and Resi- portunities. was a perfect platform to display his passionate travel trade enthusiasts — dent Manager, Tourism Corporation of Navin Krishna GN, Founder, AirPro unique business model. The compa- all under one roof. Gujarat Ltd. Tours, who is participating in IITM ny, which focuses on ‘voluntourism,’ The IITM in Bangalore, Karnata- With a healthy blend of tourism boards for the first time, emphasized that gained numerous consumer insights. ka, was inaugurated by state tourism and tour operators, to hoteliers and this was the right place to showcase “We are promoting ‘voluntourism’ minister Sa. Ra. Mahesh. He said that destination management companies the brand. “It’s the age of videos. We in Banavasi. We need platforms like Karnataka, with its myriad scenic lo- (DMCs), the event doled out a concen- wanted to give a visual treat to our IITM to reach out to travel agents as cales, has the potential to become the trated dose of inspiration and insights. walk-in customers. We therefore set well as travel enthusiasts—all in one most sought-after global tourism hub. Patrick George , Director, Prakruthi up a video facility in the stall. People place,” he said. The minister added that events like Holidays, says his focus is on promot- were impressed at the destinations Highlighting the benefits of partici- Voyager’s World | August 2018 | P37

pating in the event, Mrunmai Joshi, hoteliers and destination marketing want everyone to visit Sri Lanka, as at Chennai. “This platform helped us Additional Director General, Depart- companies also took part in the event. the country caters to every taste.” The clinch several deals, including group ment of Tourism, said that every year, Sri Lanka, for instance, put up a spec- minister also announced that Sri Lan- tours.” IITM works towards facilitating busi- tacular stall, which saw footfall from ka is mulling over a visa-free travel “IITM was a good opportunity to meet ness-to-business contacts by giving scores of Indian travel enthusiasts. for tourists from India. travel agents, holiday planners, MICE information to travel enthusiasts as Sri Lankan Tourism Minister John The IITM event was a win-win for agents and media persons under one well as tour operators, hoteliers and Amaratunga, who visited the venue tour operators who got to generate po- roof in Bangalore. We are here to pro- resort owners. “This year too, it has in Bangalore, said that taking part in tential leads from both B2B as well as mote Mauritius Tourism Board and been beneficial,” she said. the travel mart has proved to be fruit- B2C segments. Nasir Shah, Director, have used this platform to showcase For hoteliers, it was a one-stop shop to ful. Launching the Ramayana Yatra CNE Luxury Holidays, said that the Mauritus as one of the premium desti- exchange ideas and explore strategic website during the three-day event, event has been a productive tool for nations,” said Chandrani Chakraborty, tie-ups with tour operators. Sandeep he said, “We participated in IITM last the domestic market. Manager, PR & Marketing, Outbound Bhatnagar, General Manager, Rama- year as well. Since then, the number “IITM has a wide range of clientele, Marketing. da Plaza, Chennai, said that the event of Indian tourists to Sri Lanka has in- and includes both B2B as well as B2C Overall, the India International Travel had a good turnout in Bangalore and creased, running up to about 200,000. business. Mart enabled tie-ups with tour opera- Chennai. This year, we have already crossed Mohammed Shajahan, Managing Di- tors, DMCs, tourism boards, transpor- “Our stalls received good response the 150,000 mark. We may go up to rector, Silver Moon Travel & Tourism, tation vendors, technology providers, from MICE operators as well as do- 300,000 by end of this year. But In- said that the company, by participating and other disruptors of the travel trade mestic players,” he said. International dia has 1.5 billion people, and we in the event, received over 2,000 leads industry. incredibleindia India to focus on developing North East Circuit

VW BUREAU Kombirei Lake has been carried out for Rs.4.89 crore. he Governor of Manipur, Naj- Development of tourism in northeast- Tma A. Heptulla inaugurated the ern region is prime area of focus for “Development of North East Circuit: the Ministry of Tourism. The ministry India’s Premier Imphal & Khongjom” project imple- is carrying out an array of activities mented under the Swadesh Darshan for the development and promotion Travel & Tourism Scheme of Ministry of Tourism, at a of tourism in the region. The ministry function held at the historic Kangla is also developing the infrastructure Fort in Imphal, Manipur on August under its schemes of Swadesh Dar- EXHIBITION 14. This is the first project to be com- shan and Pilgrimage Rejuvenation pleted under the Swadesh Darshan and Spirituality Augmentation Drive ENSURE YOUR PLACE IN THE MOST HAPPENING DESTINATION OF TRAVEL! Scheme of the Government of India. (PRASAD). Together, under both the A Spectacular showcase to stimulate the Domestic and The project was inaugurated in the schemes, the ministry has sanctioned Outbound travel industry. More customers, business improvement strategies, presence of N Biren Singh, Chief Min- 15 projects covering all northeastern star status, wide audience and extra mileage. ister of Manipur, K.J. Alphons, Union Everything to lead your business to non-stop activity - only at IITM states for Rs.1301.47 crore. Minister of State (I/C) for Tourism, TOP PRIORITY: Development of tourism in northeastern region is the prime area of The ministry is carrying out an ar- Discover a great new potential and reap greater pro ts State Ministers of Manipur and Rash- focus for the Ministry of Tourism. ray of activities for the development mi Verma, Union Tourism Secretary. and promotion of tourism in the re- Real excitement, as you've always desired! Speaking on the occasion, Heptulla posed three more projects for devel- important historic and archaeological gion. The efforts of the ministry drew the attention of the government opment and strengthening of eco, eth- sites of Manipur located in the heart have shown positive results and the to the huge potential of the tourism in- nic and sports tourism at Loktak Lake, of the Imphal city. Kangla has a spe- foreign tourist arrivals in the region dustry of the state which comes in the Mapithel Dam and Shadu Chiru. He cial place in the hearts and minds of have shown an upward trend over form of culture, sports, arts, ecology, also expressed his happiness on the the people of Manipur. The old Gov- the years. The region received a to- IITM 2018 19 EVENTS CALENDAR history, handloom and handicrafts. progress of Kangkhui cave tourism indajee Temple, outer and inner moat tal of 1.69 lakh foreign tourist visits A message from the Prime Minster project. and other relics are perfect reflections during 2017 as against 1.45 lakh in BANGALORE: 27, 28, 29, JUL 2018 Narendra Modi was also read out by The Swadesh Darshan scheme is one of the rich art and architectural heri- 2016 registering a growth of 16.7% minister Alphons, stating that tourism of the flagship schemes of Ministry of tage of Manipur. Under this project, over 2016. The domestic tourist vis- CHENNAI: 03, 04, 05 AUG 2018 will bring the people of the country Tourism for development of thematic the ministry had carried out works its reached to 95.47 lakhs in the year together and it will serve in cultural circuits in the country in a planned like restoration and improvement of 2017 against 77.71 lakhs register- growth and bring prosperity to the and prioritized manner. The scheme outer and inner moat and rejuvena- ing impressive double digit growth MUMBAI: 28, 29, 30 SEP 2018 country. Modi had reiterated that tour- was launched in 2014 -15 and as on tion of sacred ponds; reconstruction of 22.8% over 2016. The increased ism is an engine of growth through job date the Ministry has sanctioned 70 of old rampart; sound and light show, number of tourists in turn has created DELHI: 04, 05, 06 OCT 2018 creation which will ultimately eradi- projects for Rs.5708.88 crore to 29 construction of Rock Garden, utility better employment opportunity for cate poverty. states and union territories under the block; audio guide, eco-friendly con- the local population in the region. Minister Alphons, in his speech, con- scheme. 30 projects/major compo- veyance, development of crafts’ hous- A number of facilities like Tourist HYDERABAD: 23, 24, 25 NOV 2018 gratulated the Manipur government nents of these projects are expected to es and parking on Naga Nullah; polo Facilitation Centres, Interpretation for the commendable work in tourism be completed this year. gallery; reception and ticket counter. Centres, better last mile connectivity, PUNE: 30 NOV, 01, 02 DEC 2018 sector and asked them to come up with The project, which was inaugurated in The above work has been carried out heliports, wayside amenities region, more such projects. He also expressed Manipur, was sanctioned by the Min- at a cost of Rs. 63.90 crore. Khong- eco log huts, rope way, golf course, his willingness to be generous on the istry of Tourism in September 2015 jom is the place where the last war of and theme parks are being developed KOCHI: 31 JAN 1, 2 FEB 2019 projects to be taken up in the north- for Rs.72.30 crore. The project covers resistance of Anglo Manipur War of up in the region under the above east. two sites i.e. Kangla Fort and Khong- 1891 was fought. Under the project, a schemes to enhance the experience KOLKATA: 22, 23, 24, FEB 2019 Chief Minister Biren Singh has pro- jom. Kangla Fort is one of the most pedestrian bridge and rejuvenation of of tourists when they visit the region. events CALENDAR aug-OCT 2018 AUGUST SEPTEMBER Ensure your place

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