Committed to Community

Total Page:16

File Type:pdf, Size:1020Kb

Committed to Community Corporate Citizenship Report Committed to community kpmg.bm — May 2020 Our Commitment We take our role as a Our community corporate citizen seriously and KPMG we remain at Last year our firm celebrated the forefront of serving and exciting new milestones for corporate citizenship; co-founding strengthening our markets and the Ignite program, the island’s first communities in tangible ways. privately funded entrepreneurial It’s core to our purpose and accelerator, continuing with our our values. Make a Difference Day, a firm wide initiative that has been going for We are committed to working over a decade, fundraising for Relay collaboratively to help drive change for Life and fundraising to provide that has a positive and lasting support to our colleagues and their impact on our colleagues, clients communities impacted by Hurricane and communities. It is this common Dorian in the Bahamas. In addition, purpose that is fundamental to who we had participation from everyone we are and what we stand for as an right across our firm in a variety organisation. of activities, from volunteering to participating in charitable boards We live in extraordinary times and and fundraising events, sporting the opportunity to serve others is and team activities. more important now than ever. As a leading professional services firm I am very proud of our commitment that is part of a strong and global to community and that it is shared network of member firms, we by everyone across our firm I am recognize the role that we can play delighted to share our activities in helping others at this time. By with you in our 2019 annual report working together, we are stronger and I hope you enjoy reading it. together. Sincerely, Neil Patterson Chairman KPMG in Bermuda 2 Corporate Citizenship Report 2019 Our Values Our Values represent who we are and what we believe in Integrity We do what is right Excellence We never stop learning and improving Courage We think and act boldly Together We respect each other and draw strength from our differences For Better We do what matters Corporate Citizenship 3 Report 2019 Table of contents 07 08 10 11 A message from Meet our Corporate Our giving philosophy Committed to our the Chair Citizenship Committee community 12 22 34 36 Adding value: The Working together: Giving Sponsored Team Passionate: The value of education back to the community Sports environment 40 41 44 One Young World Inclusion & Diversity: Comitted to Our People Summit Celebrating our differences 4 Corporate Citizenship Report 2019 Committed to community Corporate Citizenship 5 Report 2019 Our commitment, our focus At KPMG, our commitment to corporate citizenship is reflected in these areas. Youth development Through youth-focused development programs, charities and local sports initiatives, including our firm’s flagship KPMG Round the Grounds Race. Education Through our Graduate Program, annual KPMG Scholarships, summer internships, the annual KPMG Senior School Investment Challenge and our administrative and financial commitment to educational charities. Health Through our firm’s sponsored Wellness Program, participation in many sporting and well-being events, and our ongoing backing of Bermuda’s key health and support-related charities. Environment Through our local and global Green initiatives which include: reducing our environmental impact, supporting research and its outcomes through volunteer work, environmental partnerships and driving initiatives that engage and empower our people, clients, and suppliers. Additionally, we align our efforts with local initiatives and activities that benefit our communities and its members. Our corporate giving extends to grassroots charities with a focus on culture, art and humanities. We are also proud to provide professional services on a full or partial pro-bono basis – which is valued at hundreds of thousands of dollars annually – to charities and not-for-profit organisations. 6 Corporate Citizenship Report 2019 A message from the Chair At KPMG in Bermuda we abroad; internships where students believe in inspiring change can apply and develop their skills; and our graduate programme where through lifelong learning. we help launch the next steps in a Investment in education is one variety of careers. From the start to of the most important catalyst the end, we provide an environment for addressing societal issues. of support for lifelong learning, but We encourage our staff to be we are not limited this, we also create an environment of sustainable forward thinkers – we look to development. the future and those that will make it, our youth, in an effort We cannot proactively achieve to create the change we need Goal 4, without committing to our environment, and while our for the world we want. This main focus will always be the focus stems from KPMG’s development of our youth, there involvement in the UN’s 17 needs to be a future for them to Sustainable Development Goals apply these developed skills to. Our firm actively contributes to a healthy which we actively try to pursue future, whether that be through the through all business activity development of our community in and our corporate citizenship our Make A Difference Day initiatives strategy, with particular focus and our summer interns’ charitable on Goal 4, “Ensure inclusive projects or limiting our environmental impact by reducing our firm’s overall and equitable quality education electricity usage. and promote lifelong learning opportunities for all”. In Bermuda, community is everything and KPMG will always We help to build the skills necessary remain committed to its for our youth to succeed and bring development for current about a successful future for all. This generations and those to come. starts with our educational outreach, I hope you enjoy our report. which supports a variety of local education initiatives, through to the Sincerely, KPMG Investment Challenge which Stephen Woodward generates student interest in the Managing Director capital markets and raises awareness Chair of the Corporate Citizenship Committee of related career opportunities; transitioning into our scholarships that support undergraduate studies Corporate Citizenship 7 Report 2019 Meet our Corporate Citizenship Committee KPMG in Bermuda’s Corporate Sponsor Chair Secretary Citizenship strategy closely aligns with global and local priorities. It is designed to make a positive impact on the community, providing personal growth and development Neil Stephen Sahima opportunities for our people Patterson Woodward Choudhury while helping define a clear market leadership position when it comes to corporate citizenship. Members Simply put, being a good corporate citizen is a part of our corporate culture and what we value as a firm. We know that our team brings the skill, influence and business knowledge to make significant and enduring contributions to the societal issues that are affecting our Rhiannon Sharon Samuel communities and environments. Fox-Nanette Brimmer Perry At KPMG in Bermuda, we have a dedicated committee that is charged with overseeing our corporate citizenship initiatives. Our firm’s mandate is driven by the impact we’re making on our community, the engagement of our people, and it’s Sam Mawoyo Stephen Alex something we are proud to be known (2019, Alumna) Caton Brown for in the market. 8 Corporate Citizenship Report 2019 Our mandate Our giving guidelines at a glance As a committee, our mandate is KPMG’s giving policy is limited to Requests should be made a minimum to support our firm in achieving its registered charities in Bermuda and of three months in advance of your mission in being a good corporate their local activities. We are unable to fundraising need, activity, or event, and citizen and is to: provide financial support to individuals, they can be sent by email to for overseas trips and events, or [email protected] or delivered to our Be committed to our for religious organisations. We are, offices at Crown House, 4 Par-la-Ville communities; however, pleased to support select Road, Hamilton, Bermuda HM 08. community outreach projects that are led by religious-based organisations. Work toward improving the health, education, If you would like to have your development, equitable charitable activity be considered for access to resources and funding or assistance as part of our eventual employability of corporate citizenship program, please Bermuda youth; and submit a request letter, addressed to the Chair, Corporate Citizenship Committee, and provide details about Set an example among our the initiative, including donation peers for greater Bermuda- amount and supporting documentation based social responsibility (i.e., charitable registration number). in support of local health care, elder care, the environment, and for arts and humanities initiatives. Corporate Citizenship 9 Report 2019 Our giving philosophy Our philosophy for corporate citizenship is built on personal and collective commitment. Our policies and initiatives seek to add value for, and with, our community partners, and include: Bermuda International and partnerships local disaster relief Forming strong Providing funding, relationships with not- volunteers and for-profit organisations to other support during achieve lasting emergencies. community impact. Community volunteer Pro-bono work leave policy policy Encouraging and Harnessing our people’s supporting our people to skills, experience and spend time volunteering expertise, by supporting in their communities, both not-for-profit organisations during and outside of through pro-bono work working hours. engagements. Directorships and Workplace giving stewardship program Giving generously of our Enabling our people to senior leadership’s time, donate to their favorite advice and experience community organisations as directors and officers through payroll deductions. of various charities and community organisations. 10 Corporate Citizenship Report 2019 Committed to our community A core value of KPMG and at the heart of all we do, a strong connection and commitment to our community is a key aspect of who we are. Among other things, it is this value that attracts people to our talented team in Bermuda.
Recommended publications
  • Hansard 8 December 2017
    2017/18 SESSION of the BERMUDA HOUSE OF ASSEMBLY OFFICIAL HANSARD REPORT 8 December 2017 Sitting number 12 of the 2017/18 Session (pages 821–972) Hon. Dennis P. Lister, Jr., JP, MP Speaker Disclaimer: The electronic version of the Official Hansard Report is for informational purposes only. The printed version remains the official record. Official Hansard Report 8 December 2017 821 BERMUDA HOUSE OF ASSEMBLY OFFICIAL HANSARD REPORT 8 DECEMBER 2017 10:03 AM Sitting Number 12 of the 2017/18 Session [Hon. Dennis P. Lister, Jr., Speaker, in the Chair] to acknowledge that she is doing well, and we contin- ue to wish her well. PRAYERS Some Hon. Members: Yes. [Prayers read by Mr. Clark Somner, Deputy Clerk] HANDICAPPED PARKING CONFIRMATION OF MINUTES [Minutes of 1 December 2017] The Speaker: Also, during the maiden speech of our Member, Ms. Furbert, last week, she highlighted the challenge that the handicapped community faces in The Speaker: Members, we received the Minutes of the 1st of December. this Island, like elsewhere. And she reminded us that Are there any amendments or corrections, we should respect the needs of the handicapped and adjustments that have to be made? No adjustments, that handicapped parking at these facilities should be no corrections? respected. So, I am asking all Members and staff to The Minutes are confirmed. respect the handicapped parking and realise that it is there for a purpose. And if you do not require or need [Minutes of 1 December 2017 confirmed] it, do not park in it. MESSAGES FROM THE GOVERNOR SELECT COMMITTEES—MEMBERSHIP CHANGES The Speaker: I would also like to announce some The Speaker: There are none.
    [Show full text]
  • BDA-Day-Programme-2014 Web.Pdf
    $2.00 2 Bermuda’s Historical Treasures Contents Bermuda’s Historical Treasures 2014 Message from the Premier .................................................................................................1 Message from the Leader of the Opposition ..............................................................2 Message from the Minister ................................................................................................3 Message from the Mayor of Hamilton ...........................................................................4 Message from the Mayor of St. George’s ......................................................................5 Bermuda Heritage Day .......................................................................................................6 The Origins of Heritage Month and Bermuda Day...................................................8 Judging of Floats ..................................................................................................................9 Awards.......................................................................................................................................9 Parade Marshals ....................................................................................................................9 Heritage Advisory Committee .........................................................................................9 Schedule of Events ..............................................................................................................10 Parade Route .........................................................................................................................11
    [Show full text]
  • BSSF Senior School Track and Field Championships
    National Sports Centre - Site License Hy-Tek's MEET MANAGER Page 1 Senior School Track & Field Championships - 3/16/2017 to 3/17/2017 2017 National Sports Centre Results - Meet Day 1 Girls 100 Meter Run Under 16 Name School Prelims Wind H# Preliminaries 1 Hines, Taylor Bermuda High School 12.93 Q NWI 1 2 Basden, Brijette Cedarbridge Academy 13.04 Q NWI 2 3 Lewis, Zekiah Saltus Grammar School 13.24 q NWI 2 4 Smith, Jazze Berkeley 13.31 q NWI 2 5 Simmons, Brianna Berkeley 13.43 q NWI 2 6 Jackson, Ice'ces Cedarbridge Academy 13.66 q NWI 1 7 Scott, Neshae Berkeley 13.69 q NWI 1 8 Emery, Kanzi Cedarbridge Academy 13.70 q NWI 1 9 Balestrieri, Lea Bermuda High School 14.06 NWI 2 10 Walwyn, Nia Bermuda High School 14.48 NWI 2 Girls 400 Meter Run Under 16 Name School Prelims H# Preliminaries 1 Hines, Taylor Bermuda High School 1:03.71 Q 2 2 Warner, Destani Berkeley 1:05.75 Q 1 3 Raymond, Kayla Mount Saint Agnes Academy 1:06.61 q 1 4 Balestrieri, Lea Bermuda High School 1:09.93 q 1 5 Smith, Chrysda Somersfield Academy 1:10.93 q 2 6 Davis, Kalae Cedarbridge Academy 1:12.61 q 1 7 Marsh, Sophia Bermuda High School 1:14.97 q 1 8 Skinner, Zoe Saltus Grammar School 1:15.53 q 2 9 Smith, Jazze Berkeley 1:22.20 1 --- Albouy, Makaila Cedarbridge Academy DNF 2 --- Harris, Ziah Cedarbridge Academy DNF 2 Girls 800 Meter Run Under 16 Name School Prelims H# Preliminaries 1 Outerbridge, Mikaela Bermuda High School 2:38.30 Q 2 2 Raymond, Kayla Mount Saint Agnes Academy 2:49.65 Q 1 3 Taylor, Ariel Warwick Academy 3:02.69 q 2 4 Stempel, Robin Saltus Grammar School
    [Show full text]
  • Perceptions of Bermudian Leaders About the Philosophies, Major
    East Tennessee State University Digital Commons @ East Tennessee State University Electronic Theses and Dissertations Student Works 5-2011 Perceptions of Bermudian Leaders About the Philosophies, Major Purposes, and Effectiveness of the Public School System in Bermuda Since 1987 Vincent Sinclair Williams Jr. East Tennessee State University Follow this and additional works at: https://dc.etsu.edu/etd Part of the Educational Leadership Commons Recommended Citation Williams, Vincent Sinclair Jr., "Perceptions of Bermudian Leaders About the Philosophies, Major Purposes, and Effectiveness of the Public School System in Bermuda Since 1987" (2011). Electronic Theses and Dissertations. Paper 1220. https://dc.etsu.edu/etd/1220 This Dissertation - Open Access is brought to you for free and open access by the Student Works at Digital Commons @ East Tennessee State University. It has been accepted for inclusion in Electronic Theses and Dissertations by an authorized administrator of Digital Commons @ East Tennessee State University. For more information, please contact [email protected]. Perceptions of Bermudian Leaders About the Philosophies, Major Purposes, and Effectiveness of the Public School System in Bermuda Since 1987 __________________ A dissertation presented to the faculty of the Department of Educational Leadership and Policy Analysis East Tennessee State University In partial fulfillment of the requirements for the degree Doctor of Education in Educational Leadership __________________ by Vincent Sinclair Williams, Jr. August 2011 __________________ Dr. Terrence Tollefson, Chair Dr. William Douglas Burgess, Jr. Dr. Eric Glover Dr. Pamela Scott Keywords: Bermuda public education, Bermuda private education, Bermuda education reform, Bermuda philosophy of education, Bermuda secondary school graduation rates, Education and Bermuda ABSTRACT Perceptions of Bermudian Leaders About the Philosophies, Major Purposes, and Effectiveness of the Public School System in Bermuda Since 1987 by Vincent Sinclair Williams, Jr.
    [Show full text]
  • KBB Annual Report 2019
    KBB Annual Report 2019 Loop the Recycling Bird and the Litter Critter discuss strategies 5th March 2020 KEEP BERMUDA BEAUTIFUL Tel: 295-5142 or 799-5142 Email: [email protected] Web: www.kbb.bm Facebook: www.facebook.com/litter.free Twitter: @KBBdotbm Instagram: keepbermudabeautiful 2019 IMPACT KBB Volunteers supported gave cleanups in 7,480 140 locations hours of their time Cleaned up Students 70,500 engaged** pounds of litter and 3,130 illegal dumping ** Reflects total student touchpoints including activities in classrooms, assemblies, summer camps, afterschool programs, special events and during clean ups. Some students received multiple touchpoints. 2 AGENDA Keep Bermuda Beautiful Appreciation Awards Presentation & Annual General Meeting Thursday, 5th March 2020, 6 pm – 7 pm Lecture Hall, Bermuda Aquarium, Flatts Village 1) Welcome 2) KBB Appreciation Awards Guest presenter: Lt. Col. the Hon. David A. Burch, Minister of Public Works Certificates of Appreciation: The Centre on Philanthropy Clyde Bassett Jean Holder Vanessa Conway Alex Davidson Dan Tucker Warwick Academy students: Saxon Davis Holly Wakely Brianna Mawer Kathryn Mason First Devonshire Brownie Troop KBB Environmental Partner Award: Take Five Ltd. KBB President’s Award: K. Margaret Carter Centre 3) KBB’s Accomplishments in 2019 4) Approval of 2019 AGM Minutes 5) Treasurer’s Report and approval of 2019 Financial Statements 6) Election of Officers and Board of Directors Slate: Stefan Smith President (vacant) Vice President Harry Mack Treasurer Amy Shillingford Secretary Vanese Flood (Waste Management) Director Susan Black (Garden Club) Director Sarah Daniels (Parks Department) Director Ashley Harris Director Marcia Browne Director 3 Keep Bermuda Beautiful - Mission, Guiding Principles & Focus Our Mission To engage individuals to take greater responsibility in reducing waste and eliminating litter through education and action.
    [Show full text]
  • Download the Entire Journal
    VOICES IN EDUCATION Vol. 3, August 2013 Volume 1, Issue 1 VOICES IN EDUCATION: A BermudaVOICES INCollege EDUCATION Publication A Bermuda College Publication Volume 1 June 2015 Peter Colenbrander 3/27/2015 11:51 AM Comment [1]: Lynette\Phyllis” I am not trying to Volume 3 • August 2017 usurp the designer’s job, just specifying what should appear on the title pager. Student Success: A National Focus Published by BermudaPublished College by Bermuda College a VOICES IN EDUCATION Vol. 3, August 2013 Published by Bermuda College PO Box HM 2718 Hamilton HM LX Bermuda Tel: 441-236-9000 www.college.bm © 2017 Bermuda College All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means electronic, photocopying, recording, or otherwise without the prior permission of the publisher. ISSN: 2059-0695 Annual Subscription Rates Individual: US$40.00 Institutional: US$65.00 Co-Editor: Phyllis Curtis-Tweed, PhD Co-Editor: Lynette Woods, PhD Content Editor: Glenn Bascome, EdD Managing Editor: Lynette Woods, PhD Cover Design: Edwin Smith, PhD Voices in Education is published once a year. Printed in Bermuda by Bermuda Press Limited Set in Perpetua. 1 VOICES IN EDUCATION Vol. 3, August 2013 Contents Aims and Scope ......................................................................................................................... 2 Editorial Board ......................................................................................................................... 3 Bermuda
    [Show full text]
  • 2019 Annual Report
    Bermuda Institute of Ocean Sciences Annual Report 2019 Contents 3 Letter from the Chair and the President 6 Research 11 Education 15 Financial Highlights 20 Leadership 22 Faculty and Staff Bermuda Institute of Ocean Sciences Cover photo by Alex Pilgrim and contents page photo by Tiffany Wardman Letter from the Chair & the President Partnerships and collaborations have always been at the heart of BIOS’s scientific and education endeavors. More than a century ago, the introduction of a marine science field station in Bermuda was the direct result of governments and academia working together to address the growing need for more robust oceanic observations. Today, BIOS continues to benefit from active cooperation among various sectors, collaborations between researchers, and educational partnerships that cut across disciplines and borders. This report highlights some of the successes that BIOS has achieved in 2019 arising from our strong professional relationships both locally and around the world. Research efforts in 2019 relied upon cooperation between BIOS, external research and education collaborators, industry, and private organizations. Advances in technology helped to bolster existing monitoring capacity on the container vessel Oleander , leveraging the ship’s weekly travel between Bermuda and New Jersey to enhance data collection within ecologically and climatically important regions of the western North Atlantic Ocean. A grant-funded collaboration between scientists and interns at BIOS and the Bermuda Government Department of Environmental and Natural Resources resulted in a novel study demonstrating the value of population genetics for informing and adapting fisheries management measures. And BIOS scientists and educators leveraged funding from the National Science Foundation (NSF) to create a unique opportunity for local participation in oceanographic research aboard our research vessel, the Atlantic Explorer.
    [Show full text]
  • Bermuda Biodiversity Action Plan Activity Report 2017
    Bermuda Biodiversity Action Plan Activity Report 2017 GOVERNMENT OF BERMUDA Department of Environment and Natural Resources Bermuda Biodiversity Action Plan Objectives A: To ensure effective coordination, improved collaboration and ongoing communication in support of efficient biodiversity conservation such that all key stakeholders are engaged throughout the implementation of this plan. B: To ensure that biodiversity conservation is integrated into all Government policies, programmes and plans by 2007. C: To improve and strengthen environmental education and training programmes for every age group by 35% over the next 5 years. D: To increase public awareness of biodiversity, its inherent values and conservation activities throughout the community by 100% over the next 5 years. E: To increase the active participation of the community and the private sector in ecologically responsible behaviours by 25 % by 2007. F: To provide appropriate economic and other incentives to effectively encourage people to protect and enhance biodiversity. G: To revise and develop laws that address all key identified gaps in existing environmental legislation for implementation by 2007. H: To ensure that enforcement effectively deters infractions against legislation such that violations decline by 50% by 2007. I: To strengthen the level of protection, where appropriate, through the re-designation of existing protected areas, and to increase the area of fully protected nature reserves and marine protected areas through land acquisition or marine designation by 25% and 10% respectively; and to ensure the effective management of the protected areas network by 2007. J: To develop new and revise existing management plans for all key species and habitats and to ensure their implementation by 2007.
    [Show full text]
  • Working Together, Stronger Together
    Corporate Citizenship Report 2018 Working together, stronger together kpmg.bm © 2019 KPMG, a group of Bermuda limited liability companies which are member firms of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved. 1 Our commitment At KPMG in Bermuda, we have a collective interest in the communities we serve. We are committed to working collaboratively to help drive change that has a positive and lasting impact on our colleagues, clients and communities. It is this common purpose that is fundamental to who we are and what we stand for as an organisation. We are living in a time of incredible change and with that comes, at times, disruption and uncertainty. The opportunity to serve others is more important now than ever. As a leading professional services firm that is part of a strong and global network of member firms, we recognise the role that we can play in helping others have the opportunity to be included and involved in their community. We encourage our people to learn, grow and develop to be their best, to achieve their aspirations, and succeed. By working together, we are stronger together. Our people, our promise With this in mind, it is no surprise that we look to our greatest asset – our people – to make a difference in the communities in which we work and live. By encouraging and supporting our people to give back, we continue to gain valuable insights and ideas that contribute to both personal and professional growth, and allow us to be better equipped to advocate at both the corporate and grassroots level for ongoing social improvement.
    [Show full text]
  • ANNUAL REPORT 2017-2018 Information Contained in This 2017-2018 Annual Report Is Current According to Records on File and Verification at the Time of Printing
    ANNUAL REPORT 2017-2018 Information contained in this 2017-2018 Annual Report is current according to records on file and verification at the time of printing. Bermuda College is accredited by the New England Commission of Higher Education (NECHE), through its Commission on Institutions of Higher Education. Inquiries regarding the accreditation status by the New England Association should be directed to the administrative staff of the institution. Individuals may also contact: New England Commission of Higher Education (NECHE) 209 Burlington Road, Bedford, MA 01730-1433 Tel: (781) 271-0022 E-Mail: [email protected]” VISION STATEMENT Bermuda College will be recognised locally and internationally as a centre for excellence as it responds to the diverse needs of the community through innovative, quality teaching and research that enables students to enrich their lives intellectually, economically, socially, and culturally. MISSION STATEMENT Bermuda College, the only tertiary level institution in Bermuda, is committed to setting Bermuda’s students on the paths to success through the provision of comprehensive academic and technical education, along with professional training, personal and academic support services, quality facilities, and interactive partnerships with local and international entities. CORE VALUES COMMITMENT TO STUDENTS QUALITY TEACHING COMMITMENT TO EMPLOYEES RESPECT, RECOGNITION AND BEING VALUED COMMITMENT TO HIGH STANDARDS STABILITY, SECURITY AND SAFETY RESPONSIBILITY AND ACCOUNTABILITY CONTENTS President’s Remarks ...........................................
    [Show full text]
  • Q2 2016 Report Final.Pptx
    Q2 2016 Report Research & Business Intelligence Division During Q2 of 2016, the Research & Business (RBI) Intelligence Division accomplished the following: 1. Developed and implemented monthly corporate objective status reports for staff and Board of Directors. 2. Prepared to launch comprehensive Marketing ROI study to measure effectiveness of BTA’s marketing (advertising, PR, social media, etc.) in terms of awareness, effectiveness and return on investment. 3. Conducted ad hoc surveys and completed analysis on the following topics: a. Local resident perceptions on hotel development b. Wave II of transportation satisfaction survey to identify any changes in visitors’ opinions on – public buses, mini-buses, ferries and taxis c. Online panel of visitors was engaged to gather information on: • i. Technology and social media usage/habits • ii. Tools used for travel planning and research • iii. Golf packages • iv. Air travel to Bermuda d. Hotel survey on America’s Cup event weeks in 2017 to gauge availability. This will be repeated periodically. 3 4. Continued to: a. Monitor and provide analysis on air service to Bermuda: i. Monthly reports on capacity, load factors and route performance ii. Stakeholder survey on air service – capacity, routes, usage, etc. iii. Analysis on existing and potential new routes iv. Compiling future schedules for projections and use by staff, partners & stakeholders b. Report monthly and quarterly on tourism Key Performance Indicators (KPIs) – air, cruise, yacht arrivals, air service, visitor expenditure, visitor satisfaction, hotel performance, future projections) c. Monitor online demand and conversion by geographic region and persona targets. 4 In addition, RBI continued the following: d. Monitor local perception of the BTA and the Tourism Industry to assist with stakeholder and public outreach strategies.
    [Show full text]
  • PIECE of the ROCK: an INTERDISCIPLINARY STUDY of BLACKS in BERMUDA by IYABO F. OSIAPEM (Under the Direction of Sonja L. Lanehart
    PIECE OF THE ROCK: AN INTERDISCIPLINARY STUDY OF BLACKS IN BERMUDA by IYABO F. OSIAPEM (Under the Direction of Sonja L. Lanehart) ABSTRACT This dissertation is the collection of three articles that are the result of my experience with qualitative methodologies, descriptive linguistics, and Bermuda. There are many purposes for this research: (a) to explore aspects of the culture in which the 30 Black Bermudian participants selected for this study live; (b) to question and trouble sociolinguistic interview methodology, and (c) to describe Black Bermudian English (BBE) as used by the participants. In this dissertation, I explore what being Bermudian means to the 30 Black Bermudian participants by analyzing participants’ answers to the primary interview question “What does it mean to be Bermudian?” using grounded theory methodology. I found that both positive and negative identities emerged in the data showing who they think they are and who they think they are not in relation to the Other, the non-Bermudian. I also trouble sociolinguistic data methodologies, particularly the sociolinguistic interview and call for increased examination and critique of the context of the sociolinguistic interview while offering suggestions towards that critique. Since very little research exists on the language of Black Bermudians, I also offer a descriptive analysis of language of the 30 participants by comparing and contrasting the features of BBE with other languages of the African Diaspora. INDEX WORDS: Bermuda, Bermuda History, Bermuda Culture, Bermudian Identities, Bermudian English, Black Bermudian English, Language in the African Diaspora, Qualitative Methods, Sociolinguistic Interview, Phenomenological Interview PIECE OF THE ROCK: AN INTERDISCIPLINARY STUDY OF BLACKS IN BERMUDA by IYABO F.
    [Show full text]