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THE RED SOX ARE HIRING the Boston Red Sox Have a Commitment to Providing Exceptional Customer Service to Our Fans, and We Take That Responsibility Very Seriously

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THE RED SOX ARE HIRING the Boston Red Sox Have a Commitment to Providing Exceptional Customer Service to Our Fans, and We Take That Responsibility Very Seriously TO APPLY: SCAN THE QR CODE USING YOUR MOBILE DEVICE OR VISIT WWW.REDSOX.COM/GAMEDAYSTAFF THE RED SOX ARE HIRING The Boston Red Sox have a commitment to providing exceptional customer service to our fans, and we take that responsibility very seriously. We are seeking energetic, enthusiastic workers who have a fan-friendly attitude and a sincere desire to enhance the fan’s experience at Fenway Park Event Operations Fan Services Security Mobility Assistance Ambassador Security Engage fans and make them feel Staff the fan services booths Interact with fans and guests welcome. Ensure that mobility- throughout the concourses of the in a friendly, polite manner. Be impaired patrons are allowed timely ballpark. Assist fans with any issues. observant and proactive to identify access to elevators and direct fans Greet special guests on game days. disruptive behavior. Duties include to the proper loor for their desired Assist in the execution and direction fan screening and access, crowd and location. Provide assistance to fans of pre-game ceremonies, and provide alcohol management, and life-safety who request wheelchair aid in going event support at special events. responsibilities. We are also seeking between the ballpark entrance and qualiied loss-prevention associates Yawkey Way Host their seats. for retail team stores and non-game Assist in all aspects of the fan hospitality event security associates. Quality Control experience on Yawkey Way. Escort Prior security experience preferred Monitor all areas of Fenway Park neighborhood residents across but not essential. to ensure that it is clean and Yawkey Way so that they can more presentable. Keep detailed notes on easily reach their destinations. Set Security Screener each section of the park and enter up and breakdown Wally’s World Interact with fans and guests them into our incident-tracking games, manage lines: distribute in a friendly, polite manner. program. Some light lifting will prizes to children while engaging Responsibilities include conducting occasionally be necessary. them and their parents. Greet game physical searches of all bags and day guests and all others we welcome backpacks, screening fans with hand Usher at the park. Ensure that our fans and held metal detectors or operating Welcome and direct fans to their neighborhood friend are always met walk through metal detectors under seating area to ensure that everyone with a friendly face. supervision of security supervisor, sits in the appropriate location as well as illing in for full game staff based on ticket. Be accessible to EMT when needed. In addition to Red Sox guests through out the game for any Provide world-class medical care games and concerts, screeners will assistance necessary and excellent customer service to have the opportunity to work private patients at Red Sox home games and Greeter functions at the park throughout other non-baseball events and private Welcome and greet premium the year. functions at Fenway Park. Qualiied guests and clients. Assist guests candidates must be certiied as an in navigating premium club and Emergency Medical Technician in Tours seating areas as well as maintain the MA and must be able to commit to a integrity of these spaces. Provide not only a majority of Red Sox home Tour Guide a link to resources available to games but other non-baseball events. Responsible for providing tours of premium guests including Red Sox historic Fenway Park. Candidates and Aramark Staff. Kids Crew must possess enthusiasm, Do you love kids? Ever been a camp experience speaking to large groups, Ticket Operations counselor? Want to make a difference professionalism, excellent time in a child’s day? If you answered“Yes” management skills, experience working to at least one of these questions, then Ticket Operations Representative with a team, excellent customer the Kids Crew is the job for you! We are service skills, and ability to multi-task Duties include selling and looking for fun-loving, highly motivated, and retain information. Weekend and distributing tickets for games, and outgoing individuals to engage holiday availability required. tours and any other ticketed event children and their families at Fenway at Fenway Park. Applications will Park. By high iving at the gates, provide top customer service giving out prizes at the Speed Pitch, in every interaction. Availability and executing the elements of Wally’s preferably on event days and Clubhouse (our in-game kids’ area), weekends, but also have availability you will play a crucial role in enhancing for daytime hours (10AM-5PM) the fan experience at the ballpark. from January through end of season. Prior experience with cash YOU MUST APPLY BY WEDNESDAY banks and inancial transactions preferred, but not necessary. JANUARY 27, 2016 Please note that you must be at least 18 years of age to work to the Boston Red Sox. These positions are game day and part time. There are no beneits available, including parking TO APPLY: SCAN THE QR CODE USING YOUR MOBILE DEVICE OR VISIT WWW.REDSOX.COM/GAMEDAYSTAFF THE RED SOX ARE HIRING The Boston Red Sox have a commitment to providing exceptional customer service to our fans, and we take that responsibility very seriously. We are seeking energetic, enthusiastic workers who have a fan-friendly attitude and a sincere desire to enhance the fan’s experience at Fenway Park Sales & Service Video Production Premium Sales Host Control Room Responsible for meeting and hosting premium Highly motivated individuals with knowledge of sales clients each game. Looking for candidates EVS Slomo controllers, click effects, Chryon with excellent communication skill and Lyric Pro, and Live-production camera operation. knowledge of Fenway Park and the Boston Red (40x lens of greater). Also looking for fast-paced Sox. Some duties include pre-game preparation, individuals to work manual scoreboard. Must have interacting with clients, tour of Fenway Park, good knowledge of baseball. Prior control room available for all Red Sox home games. Prior experience is a plus. hosting/ tour experience is a plus. Production Assistant Fan Clubs Representative Looking for highly motivated individuals Provide day-of-game marketing, sales, and with a strong attention to detail who are customer-service support to the Red Sox Nation willing to contribute in all aspects of Red Sox and Kid Nation membership programs. Assist Productions, the team’s video and television in setting up and closing down Red Sox Nation/ production department. Responsibilities Kid Nation booths and sell memberships for include assisting in all aspects of life pregame both programs. Track inventories and maintain and game production, logging interviews, a detailed database of customer interactions. and shooting and editing video. Must be Assist the Red Sox marketing department with experienced in shooting and editing HD video in the execution of various marketing initiatives. many environments, control room, data asset management and adobe premiere and after Red Sox Rewards Representative effects experience is preferred. Day-of-game position with the Red Sox Rewards, the club’s loyalty program for season ticket holders. We are seeking highly motivated Grounds Crew individuals with strong customer service skills who can represent the Red Sox Rewards program well to members. These individuals Grounds Crew must be able to educate members about the As a member of the grounds crew, you will be program, trouble shoot problems, and foster involved with not only Red Sox games, but also relationships with members. additional non-baseball events on the ield. Candidates should have the ability to carry at Red Sox Foundation Rafle Ticket Sellers least 50 LBs. while running. Duties include selling 50/50 rafle tickets at Red Sox home games from two hours prior to game time through top of 5th inning. Looking for self- motivated, outgoing and dedicated individuals to support the team’s oficial charity. Client Services Looking for positive, personable and highly motivated individuals to work with premium season ticket holders and corporate partners. Candidates must be professional, thrive in fast paced environments, and possess excellent customer service skills support required includes (but not limited to): Heavy lifting, pregame VIP tours and escorts around the ballpark, maintaining the integrity of the premium clubs and private suites, along with help delivering the contractual elements of each client’s agreement. Looking for YOU MUST APPLY BY WEDNESDAY applicants who can preferably work games and events, but would also consider those with JANUARY 27, 2016 10AM-5PM availability. Please note that you must be at least 18 years of age to work to the Boston Red Sox. These positions are game day and part time. There are no beneits available, including parking.
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