ADDITIONAL BROADLAND DISTRICT COUNCIL 11 June 2019 20190005 PLANNING CONTROL

Site Development Assessment Grove Farm, Blackwater Lane, Haydon, NR11 6RT

Produced by:

Destination Research Ltd [email protected] www.destinationresearch.co.uk Phone: 01206 392528

Contents

1. Background 3 2. Supply 4 3. Need 6 4. Demand 9 5. Sustainability and Marketing 14 6. Relevant Policy 15 7. Conclusions 17

2

1. Introduction

Destination Research was commissioned to undertake a Site Development Assessment for a farm diversification project to introduce four non-permanent ‘Canvas Lodge Tents’ to accommodate between six and eight persons each as well as a communal block with showers and accessible facilities, a store and an ‘honest shop’ for guests staying at the site.

The accommodation requires no electricity or hot water. Light comes from candles and oil lamps in the accommodation, and cooking is done on a rustic wood stove internally. Each accommodation unit is provided with mattresses, a complete kitchen, flushing toilet.

Dedicated parking is provided for the proposed use, using an existing access track connected to the highway along Blackwater Lane. This track will be improved and maintained to accommodate the expected increase in traffic associated with the intended camp site use, and an area will be provided for the parking and turning of up to 10 vehicles on the site, although it is anticipated through previous sites of this nature that this parking area will not reach capacity with visitors.

The proposed new development would be run in conjunction with an international organisation (Feather Down Farm Days). The developers at Grove Farm would supply the camp site and some of the infrastructure (such as the access track and package treatment plant) and would also look after the visitors on a day to day basis. Feather Down would supply the accommodation and provide marketing and reservations/bookings. All bookings would be processed via a pre-booked system only, to ensure adequate control over the extent and sustainability of the business. As part of the Feather Down Farm Days, Grove Farm will be marketed online via social media and the featherdown.co.uk website which attracts a total of 1.5 million unique visitors per year.

The nature of the area with its diverse range of leisure facilities and attractive rural environment means that the proposed accommodation is likely to attract a range of visitors, The developers plan to target young families with children under 12 years of age. Secondary target market will include older families with teenage children, couples and groups attending events and family gatherings. The site is eligible for quality assessment. The VisitEngland Glamping Scheme is designed to ensure that guests can book glamping accommodation with confidence, knowing that a certain standard of quality will be met.

3

2. Supply

For the purpose of this assessment, the proposed development has been categorised as “camping and caravanning”. The supply analysis carried out reflects the existing camping and caravanning site on offer within a ten mile radius as the crow flies and in the context of all known accommodation within the county. An analysis of supply was carried out by using the latest accommodation audit of all known existing accommodation stock, produced by VisitEngland and published in August 2016 and our own research.

We have identified five glamping sites within a 10-mile driving radius and a further seven further afield, towards the Norfolk coast. Overall, we have identified 52 caravan and camping sites within a 10 mile radius (see map overleaf), which are likely to differ significantly in style and quality to those offering ‘glamping’. These are often perceived as offering a higher quality style of tourist accommodation and a sense of novelty not available in traditional caravan and camping sites. As such, Grove Farm is likely to appeal to those seeking a slightly different experience, giving the developer a distinct identity compared to other local providers offering traditional camping facilities.

Figure 1 – Glamping sites near Grove Farm

Driving Business name distance Glamping details Opening times (Miles) Lazy Shaman Woodland 3.90 1 tipi and 1 yurt April To November Retreat Rosslyn Glamping 3.90 three huts Open All Year Amber's Bell Tent Camping 5.00 2 Bell Tents May To September 6 shepherds huts, 4 bell tents, Top Farm Campsite 8.10 Open All Year 6 Camping Cabins Swallowtails 9.50 5 yurts and 'Lotus Belle' tent July To November Our Garden Luxury Camping 10.10 4 Luxury tents May - September Round The Woods Yurts 10.50 2 Yurts April To September Deers Glade Caravan & Pods, Mega Pods, bell tents & 12.00 Open All Year Camping Park shepherd's hut Breck Farm Camping And 12.00 4 Bell tents or Shepherd’s hut April to October Caravanning Gorsey Meadow 12.60 5 Bell Tents April to October Park Farm Camping 13.10 3 luxury tents Open All Year Merryhill Country Park 13.20 5 camping Pods Open All Year Note: The table above shows driving distances and not ‘as the crow flies’ distances.

4

Figure 2 – Caravan, camping and glamping accommodation within 10 mile radius of Grove Farm

There is a limited number of glamping sites in close proximity of grove Farm. Only Lazy Shaman Woodland Retreat, Rosslyn Glamping and Amber's Bell Tent Camping are located within a 5 mile drive-time and combined only offer a small number of glamping units.

3. Need

Need is interpreted as the inability of current supply to meet demand and is usually measured by using occupancy level statistics.

Caravan and Camping Occupancy data on tourism caravans is very limited. Most tourism caravan and camping occupancy surveys measure peak and shoulder season (April – October) occupancy. In general terms, weekends are particularly busy with many sites being fully booked, with weekdays being quieter, except for the summer school period.

We have compiled a summary of results based on data from various parts of the UK for the last three years. The East region achieves a seasonal average pitch occupancy of 49%. Due to an absence of occupancy figures for Norfolk, it is not possible to compare regional occupancy levels with county level. Touring and static caravan occupancy rates in the South Downs show an average of 50% pitch occupancy Further afield, in Cumbria, touring pitches achieve an average occupancy (April to October) of 41%. Touring pitches in Wales have an average occupancy (April to October) of 42%. Data from Scotland suggests a slightly higher touring occupancy, at 46% annual average.

Figure 3 shows the monthly trends for caravan and camping and highlights the seasonality trends affecting this type of accommodation.

Figure 3 - Average Pitch occupancy

70% 59% 60% 52% 48% 50% 40% 43% 40% 30% 26% 25% 20% 10% 0%

One of the advantages of the glamping offer is that, unlike with traditional camping, there is often the potential to operate year-round. For this reason, it is also worth taking into account occupancy levels for self-catering accommodation. It is estimated that self-catering

6 accommodation establishments in Norfolk achieved an average unit occupancy of 63% in 2016. The following (Figure 4) shows the annual average unit occupancy between 2009 and 2016. As the trend line clearly shows, self-catering unit occupancy has steadily increased over the past seven years.

Figure 4 - Norfolk - Average Unit Occupancy 2009-2016 80 67 70 62 63 63 64 61 63 58 57 58 60 55 57 54 56 56 50 50 40 30 20 10 0 2009 2010 2011 2012 2013 2014 2015 2016

Serviced - Room Self Catering - Unit Linear (Self Catering - Unit)

Figure 5 - Self Catering Unit Occupancy - Norfolk (%)

100 89 89 89 90 81 80 75 80 87 63 88 70 81 76 78 79 60 49 50 49 50 42 40 31 56 45 Percentage 30 35 36 37 20 30 10 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

2015 2016

Source: Visit England

Figure 5 shows the monthly trends for self-catering accommodation in Norfolk and highlights the seasonality trends affecting the area. The 2016 unit occupancy rates for the main holiday season (May – October) were above 70% per month, reaching 89% between July and September. These high occupancy levels indicate that there is a need for more accommodation in the county over this period.

7

Unfortunately, due to the low quality and availability of occupancy data at local level we are unable to provide a fair assessment of the need to additional camping accommodation based on this information. As such we suggest this data should only be used as reference to show that the appears to perform similarly to other places in England, Wales and Scotland. Instead, we recommend that an assessment of need for further accommodation is made by looking at changes in demand for bednights at local level.

Broadland - Need Analysis Occupancy is a ‘supply side’ analysis and occupancy rates are calculated by taking the total number of bed nights spent in a given area and dividing that figure by the total bed space capacity for that same area. An alternative way of assessing ‘need’ for additional accommodation can be established by monitoring changes in demand for bednights (i.e. the number of nights spent in paid accommodation). At local level, Broadland has experienced steady increases in the number of nights spent in paid accommodation, up 15% between 2015 and 2017, compared to smaller increase (7%) in Norfolk as a whole.

Figure 6 – Annual bed nights 2015 2016 2017 Broadland 833,000 854,000 956,000 Norfolk 12,140,000 12,339,000 12,934,000 Source: Visit England – GBTS Survey, Cambridge Model data from Destination Research

Figure 7 - Increase in number of nights in paid accommodation

120% 115% 115% 110% 103% 105% 100% 107% 100% 102% 95% 90% 85% 80% 2015 2016 2017

Broadland Norfolk

We should assume that some of this additional demand will have been supplied by new accommodation establishments opening in the area during this period. However, the scale of the increase in the number of nights spent in paid accommodation would lead us to believe

8 that there has also been a steady increase in bed occupancy levels across Broadland. It would therefore be reasonable to assume that the current supply of paid accommodation may not be able to meet demand at all times through the year and therefore the need for additional provision in the local area would be justified.

The supply and need analysis would indicate that the proposed development represents an important addition to the local supply of this type of accommodation. The additional accommodation would not only provide the additional bed spaces needed during the summer months but could potentially operate year-round and so ‘lengthen’ the tourist season. This, in turn would help to reduce the high seasonality that affects the area, as well as supporting local employment throughout the year.

4. Demand

Tourism Trends In 2017, British residents took 100.6 million overnight trips in England, totalling 299 million nights away from home and expenditure of £19 billion, with an average trip length of 3 nights.

It is well documented that the EU referendum, the weakening of the pound and safety concerns over terror threats are likely to result in more UK residents holidaying at home and taking more trips locally. The East of England region experienced a 3% increase in overnight trips between 2016 and 2017. Bednights were up 13% on 2016 and expenditure was also up by 13%. This resulted in an increase in the average length of trips (the number of night per trip) from 3.0 nights per trip in 2016 to 3.3 in 2017.

The average spend per night was relatively unchanged £52.5 per night in 2015 and £52.4 in 2017. The region received a more visitors in 2017 than in the previous year. Those who did visit stayed for longer periods of time, meaning that overall trip expenditure was up from £159.3 per trip in 2016 to £176.3 in 2017.

General Consumer trends According to Holiday Trends 2017 survey, 77% of the 1,009 adults surveyed about their holiday plans for the year ahead said safety is now a ‘consideration’ when planning a holiday abroad while 42 per cent said safety was a ‘serious consideration’. Industry data lends weight to these assumptions.

9

The consumer market is changing at a fast pace, primarily driven by technology. Finding last- minute deals is easy and late booking – driven by discounted rates or added value – is the new norm. New technologies mean that people use multiple sources when searching for holiday ideas, planning and booking a trip. Both referrals and peer reviews heavily influence travel decisions and consumers increasingly expect to engage with brands (including destinations) during the whole customer journey. Tourism businesses must understand and use the opportunities that technology offers to meet the latest changes in customer demand. Some of the main themes are listed below and should be taken into consideration when developing a business plan.

Deals / offers / discounts Wellness Gastro-tourism Active families Expeditions / Authenticity / Localism Word of mouth / peer-to-peer recommendations Technology and online bookability

The ‘experience’ economy and responsible tourism Tourism has changed from being a service industry offering accommodation and some food to offering experiences. Often described as the ‘Experience Economy’, it encompasses a significant, and growing, number of visitors looking for richer holiday experiences and higher quality products. These customers, specially the more affluent market, value memories more than some physical possessions. At destination level, this has clear economic and employment benefits and guests make extensive use of local facilities, buy local produce and use local business for the food and drink needs as well as supporting local, independent retailers.

Consumers’ attitudes have also changed and there is a growing interest in responsible tourism, with a greater emphasis on holiday experiences which enable them to get closer to the ‘real’ living cultures of destinations, a sense of distinctiveness and memorable experiences. (This trend explains why Airbnb is keen to try to position itself as about ‘belonging’ and experiencing a place ‘like a local’). This is of particular relevance to this project. Its setting, in the middle of a market town and the fact that the units won’t have cooking facilities on-site means that guests will be encouraged to make use of local businesses, immersing themselves in the local life and culture, very much in line with this growing responsible tourism trend.

10

Touring caravan market The appeal of camping holidays is the freedom and flexibility they offer, as well as having the advantage of often being cheaper. According to the Great Britain Tourism Survey (2017), 7.18 million camping and caravanning trips were taken in England, averaging 4.08 nights in duration and £125.37 per person and trip. The total value to the economy was £900 million. Glamping figures show that it is a small but lucrative market with a higher level of expenditure per person and night (£67.94) compared to the traditional caravan and camping user (£30.76).

Figure 8 – Performance - Touring caravan market Touring England Tents Glamping Total caravans Trips 3,400,000 3,300,000 479,000 7,179,000 Nights 15,983,000 12,069,000 1,207,000 29,259,000 Spend 460,000,000 358,000,000 82,000,000 900,000,000

Nights per trip 4.70 3.66 2.52 4.08 Spend per trip £135.29 £108.48 £171.19 £125.37 Spend per night £28.78 £29.66 £67.94 £30.76 Source: Visit England – GBTS Survey

The ‘Glamping’ market ‘Glamping’ (glamorous camping) is a growing global phenomenon that combines camping with the luxury and amenities of a home or hotel. Ten years ago, the term 'Glamping' was unheard of. Now it has become a part of life for many families, festival goers and couples looking to escape their busy working lives. Glamping is its modern equivalent, combining both yesterday’s amenities and today’s technology. Also called boutique camping, luxury camping, posh camping, or comfy camping, today’s glamping features such structures as yurts, tipis, pods, bell tents, safari tents, tent cabins, tree houses and shepherd huts.

Glamping appeals to a clientele who would not have chosen traditional camping as a mode of accommodation. It is perfect for short breaks, romantic getaways, a rural retreat or for longer self-catering holidays in the countryside with excellent bird watching and walking on site and a range of tourist attractions nearby.

The type of thing glampers expect are electrical power, lighting, real beds, real linen and even private bathrooms. By providing these facilities, glamping has attracted a more affluent market segment to the outdoor industry. The AB socio-economic groups are growing from the smallest customer segment to the second largest, in particular under 35s Londoners.

11

Furthermore, this alternative to traditional camping has extended the traditional April to October season. Glamping sites are now equipped with heat and shelter to keep even the most discerning traveller satisfied all year round. This means glamping gives more earning potential to existing and new campsites alike and the opportunity to secure a higher proportion of full-time, year-round jobs.

Local Economic Impact of Tourism ‘The Economic Impact of Tourism – Broadland 2017’, published by Destination Research Ltd on behalf of Broadland District Council, estimates that the overall value of tourism to the district is about £173 million. This supports a total of 3,511 tourism-related jobs. The district attracted 228,000 staying visitors, of which some 20% stayed in various forms of self-catering accommodation (cottages, caravans / lodges and boats). The report suggests that visitor expenditure on actual accommodation accounts for about 32% of all visitor expenditure, with the rest being distributed among other tourism businesses such as food and drink, shopping, entertainment and transport. See table below.

Figure 9 - Proportion expenditure by type of industry Broadland Norfolk Accommodation 30% 30% Food and Drink 27% 25% Shopping 18% 16% Attractions / Entertainment 14% 17% Transport 11% 12%

Similarly, visitors staying in Broadland will support jobs in a wide range of industries. 78% of all jobs supported in Broadland as a results of staying visitors will be non-accommodation related (compared to only 70% in Norfolk as a whole). As a knock-on effect, visitors staying in the district will support jobs in a wide range of industries, beyond the jobs supported (directly and indirectly) by Grove Farm.

The local area The developers plan to target young families with children under 12 years of age. The secondary target market will be older families with teenage children as well as couples wishing to experience the local area and groups attending events and family gatherings. It is expected that these groups, together with those taking a theme-related trip (e.g. arts, culture and heritage-related visits, fishing, golf weekend, birdwatching, walking and cycling breaks, etc.), would form the main customer base and benefit from the extensive leisure activities available in the local area as well as further afield, towards the Broads National Park and the Norfolk

12 coast. The location of the new units could also offer visitors access to a wealth of outdoor activities. The site would also offer guests access to a large number of visitor attraction. Some examples include:

BeWILDerwood Houghton Hall Billingford Fishing Lakes Mid- Norfolk Railway Blackeney National Nature Reserve Norfolk Showground Bure Valley Railway Burnham Market Pensthorpe Nature Reserve Castle Acre Priory Blickling Hall Dinosaur Adventure Scolt Head Island National Nature Reserve Extreme Adventure, Weasenham Sculthorpe Moor Nature Reserve Fakenham Racecourse Snettisham Park Felbrigg Hall Outdoor Adventure Experience, Mattishall Foxley Wood Thursford Collection Gressenhall Farm and Workhouse Walsingham Holkham Hall Whitwell and Reepham Railway d Museum

Norwich Heydon is only a short drive away from Norwich and its historical and cultural sites, as well as shopping and business areas. The city is also rich in history and cultural activities. It is home to the so-called Norwich 12, which include the most iconic buildings in the city. These form an internationally important showcase of English urban and cultural development over the last 1,000 years and one of the UK's finest collection of individually outstanding heritage buildings from the Norman, Medieval, Georgian, Victorian and modern eras. The collection of heritage landmarks include , Norwich Cathedral, The Great Hospital, The Halls – St Andrew’s and Blackfriars’, The Guildhall, Dragon Hall, The Assembly House, St James Mill, St John Baptist Cathedral, Surrey House – Marble Hall, City Hall and The Forum.

Outdoor activities The proposed development is located in close proximity to the Norfolk coast and not too far from the Broads National Park, which offer plenty of opportunities for bike riding, walking, bird watching as well as boating among many other leisure activities. The Broads has 293km of public footpaths, 17km of public bridleway and approximately 150ha designated as Access Land. Broadland District Council publishes a series of walking and cycling routes, which are linked to Walkers and Cyclists Welcome accommodation which could be promoted on site. The Marriots Way is a long distance green corridor for walking and cycling from Aylsham into the heart of Norwich, also forming part of Sustrans Cycle Route no. 1. There are also a number

13 of golf courses nearby which are likely to attract visitors on a golfing breaks. According to a study published by the travel charity Sustrans (July 2015), cyclists that use the National Cycle Network for leisure and tourism contribute over £650 million to the UK economy and support the equivalent to 15,000 full-time jobs. This study also estimates that people who use the routes for holiday and recreational trips spend an average of £7 per person, per day.

5. Sustainability and Marketing

Sustainable Tourism Sustainability isn't about doing business differently, it is about doing business even better. The benefits are clear: from saving money, reducing business risk, increasing profitability and accessing an increasing market of customers with an interest in authentic experiences.

Small steps can help businesses to realise the wide range of benefits that sustainable tourism can bring about. VisitEngland has published a range of documents that are designed to help businesses save money, create greater profitability, attract more loyal staff and access a growing market of customers interested in authentic experiences. The “Better Tourism” website (http://www.better-tourism.org/) is the one-stop information shop on sustainable tourism in England, and we would recommend that developers take account of the advice provided on this site. To improve resource efficiency and ensure there is a consistency of quality in the tourism accommodation sector, businesses can also join the Green Tourism Business Scheme. For more information, visit www.green-business.co.uk

Marketing The internet has become an essential marketing tool and the industry has adapted in response to market demand, as many self-catering establishments can now be booked online. Grove Farm will be marketed via the featherdown.co.uk website. In addition, when targeting specific niche market, such as birdwatchers, walkers, cyclers, riders or green tourists, we believe is is always advantageous to advertise in tailored magazines and on websites.

The site is eligible for quality assessment. The VisitEngland Glamping Scheme is designed to ensure that guests can book glamping accommodation with confidence, knowing that a certain standard of quality will be met. By participating in a quality assurance scheme, the development can also enjoy a wide range of marketing benefits, including entries on local, regional and national tourism websites, such as www.visitnorfolk.com and www.enjoyengland.com.

14

6. Relevant Policy

National Planning Policy Framework Section 3 of the National Planning Policy Framework, Supporting a prosperous rural economy, states that:

“Planning policies should support economic growth in rural areas in order to create jobs and prosperity by taking a positive approach to sustainable new development.”

In order to promote a strong rural economy, it recommends that local and neighbourhood developments should:

“Support the sustainable growth and expansion of all types of businesses and enterprise in rural areas, both through conversion of existing buildings and well-designed new buildings.

“Support sustainable rural tourism and leisure developments that benefit businesses in rural areas, communities and visitors, and which respect the character of the countryside, and;

“Promote the retention and development of local services and community facilities in villages, such as local shops, meeting places, sports venues, cultural buildings, public houses and places of worship.”

Tourism plays a crucial role in PPS7 of the adopted Joint Core Strategy (JCS) for Broadland, Norwich and South Norfolk, which allows rural areas to develop small scale sustainable facilities which directly benefit the local rural economy and communities without harming landscape, environment or it’s buildings and features.

Greater Norwich Development Partnership – Joint Core Strategy Policy 1 –Addressing climate change and protecting environmental assets “All development will be located and designed to use resources efficiently, minimise greenhouse gas emissions and be adapted to a changing climate and more extreme weather. Development will therefore minimise the need to travel and give priority to low impact modes of travel. The built environment with its heritage assets will be enhanced and preserved through protection of these. Their settings will be protected and enhanced, whilst they must be retained and maintained structurally.”

Policy 5 – The Economy: “Within this policy it is raised that tourism industries will be promoted. Appropriate development such as sustainable tourism initiatives will be encouraged. The rural economy and diversification will be supported by promoting development of appropriate

15 expanded businesses which provide tourism or other local employment opportunities. The tourism industry is recognised as a crucial sector to the local economy fundamental to local quality of life and the attraction and retention of other businesses and staff.”

Policy 6 Access and Transportation: “Norwich is highlighted as the region’s transport node, with future development being important towards aiding this in order to provide access to the surrounding rural areas. This will be achieved by concentrating development close to essential services and facilities, to encourage walking and cycling as a primary means of travel and using public transport for wider access. Promoting local service delivery but continuing to recognise that in the most rural areas the private car will remain an important means of travel.”

Broadland Development Management Policies GC2 Location of Development “New development will be accommodated within the settlement limits ….. Outside of these limits development which does not result in any significant adverse impact will be permitted where it accords with a specific allocation and/or policy of the development plan.”

GC4 Design “Development will be expected to have a high standard of design and avoid a significant detrimental impact. Proposals should pay particular regard to the environment, character and appearance of the area, making efficient use of land […].”

H1 Dwellings Connected with Rural Enterprises “Outside settlement limits planning permission will be granted for dwellings associated with an enterprise which justifies a rural location where it can be demonstrated that: i. There is a demonstrable functional need which relates to a full-time worker that cannot be fulfilled by an existing dwelling; and ii. The enterprise has been established for at least three years, is financially sound, and has a clear prospect of remaining so.”

E3 Tourist Accommodation “New tourist accommodation will be permitted outside settlement limits where it has been adequately demonstrated that a site-specific demand for the accommodation exists and the enterprise will be financially viable.”

16

7. Conclusions

The evidence presented in this report indicates that the proposed accommodation has the potential to be commercially viable and would supply the local area with the additional bedspaces required, a local shortage of which was highlighted in the need analysis. This analysis showed there has been a sustained increase in the number of nights spent in paid accommodation within the district, well above the county average. It is therefore likely that, supply may not be able to meet demand at all times through the year and therefore need for additional provision in the local area would be justified.

Tourism developments that can attract additional overnight visits to the area should be considered as a major opportunity to revitalise the local economy. This report has provided evidence of the range of industries that would indirectly benefit (both in terms of increased turnover and jobs) from the proposed additional accommodation provision at Church Farm. The proposed development would be particularly beneficial given its potential to attract higher spending as well as potentially, out-of-season visitors. Grove Farm would also comply with all the national and local planning policy and generate an economic impact that would go beyond the basic visitor expenditure.

The evidence presented in the report indicates that, from a tourism perspective, the development would be commercially viable, provided it is well marketed, developed to high quality standards and complies with all relevant planning policies.

Finally, we would recommend that: Quality accommodation is provided in a building that blends well with the surroundings Flexible accommodation and services are developed to suit a range of needs It takes into consideration all current and forthcoming planning policies that may be relevant to the development It takes advantage of information and communication technology (ICT), including online bookings and the promotion of local attractions and other activities available in the local area that guests may wish to enjoy.

17

About Destination Research Grown within the tourism industry, our roots lie in regional tourist board’s research department. Our desk research is backed up by the latest intelligence available on the market. As a company we have access to all the latest tourism and leisure performance data publicly available as well as some information that is subject to restricted access.

Over the years we have been invited to play a part in all the national tourism research advisory groups including the English Tourism Intelligence Partnership (ETIP) and VisitEngland’s Destination Research Group.

We are members of the Tourism Society and the Tourism Consultants Network (TCN), which accredit us as suitably qualified consultants in the tourism sector. Our methodology is based on the latest industry standards, techniques and methodologies.

18

Produced by:

Registered in England No. 9096970 VAT Registration No. GB 192 3576 85

45 Colchester Road Manningtree CO11 2BA

Sergi Jarques Director Tel: 01206 392528 [email protected] www.destinationresearch.co.uk

19