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Home , Alex Neil (footballer), Away colours, Carrow Road, Daniel Farke, Norwich 12, Norwich Market

Make the most of your time in ‘A Fine City’. introduction contents

Welcome from everyone at Our History 1 City Club! We look forward to seeing you at Carrow very soon and Getting to : hope that you enjoy your time by Car 2 with us.

To ensure that you do, this guide Road Map 3 will provide all the information you need to make the most of Getting to Carrow Road: your visit, along with a bit of background on the Club. In here by Public Transport 4 you can find out how to get to the ground and how to navigate Walking Map 5 your way around, as well as all the local amenities on offer. You Countdown to kick-off 6 can also find out various dos and don’ts to help you prepare for your visit. If you need assistance 7

We hope you find the guide At the ground 8 useful and wish you a safe and memorable trip to Carrow Road. Things to do in Norwich 9 If there is anything missing that you would like to know, please get in touch with us via the Things to do near Norwich 10 contacts provided. Staying over? 11 Club Contacts 12 Our History

Norwich City Football Club was Drawn to meet German giants After one season in the Premier formed in 1902 following a meeting Bayern Munich, they stunned the League, a period of struggle followed, called by Robert Webster and footballing world by earning a 2-1 with Norwich dropping to League One Joseph Cowper-Nutchey, turning victory at the Olympiastadion, before successive promotions under professional three years later. becoming the only British side in led them back to the top- history to win at the . flight for the 2011-12 season. Winners of the League Cup in 1962 and 1985, the Canaries also enjoyed Returning to for the second leg, Relegated in 2014, City bounced back one of the most famous runs in FA Cup a 1-1 draw took the Canaries through at the first attempt as guided history during the Division Three South to the next round where they were them to a famous 2-0 Wembley victory 1958-59 season – notably beating edged out by eventual champions over Middlesbrough in the play-off final, Manchester United 3-0 despite being in . having defeated local rivals Ipswich Division Three South. Town in the semi-finals. The Club was relegated at the end of City participated in European football the 1994-95 season, but returned as In 2017 the Canaries appointed for the first time in 1993-94 after champions of Division One in 2003-04 their first overseas manager, with finishing the inaugural having been beaten in the play-off final German arriving as Head season in third place, making their two years earlier. Coach. In 2018-19 he led City to the mark in style with arguably their Championship title and a return to the finest moment. Premier League.

The Canaries “On the , City!” One of the first Norwich City managers, (OTBC) the Norwich City Football Club John Bowman affectionately referred song, is believed to be the world’s “ NEVER to his players as ‘my little canaries’, oldest football song still in use today. in recognition of the local pastime of The song is in fact older than the Club breeding the birds. This caught on with itself, having probably been penned MIND THE the press and in 1907, the Club turned for Norwich Teachers or Caley’s FC out in yellow shirts for the first time and in the 1890s. It is sung pre-match and the official nickname was adopted. throughout and away games. 1 DANGER ” getting to carrow road: by car

Norwich City Football Club is From Ipswich (A140): Parking: signposted along the major routes Approaching Norwich on the A140, For visiting supporters travelling on coming into Norwich via the A11 and eventually reaching a roundabout as unofficial coaches/minibuses please A47, with the postcode NR1 1JE. the road meets the A47. Take the third contact the Norwich City ticket office on exit at this roundabout onto the A47 01603 721902 for parking information. From the West (A47): towards Great Yarmouth. Follow the Exit A47 at A146, following signs for road to the next exit (A146) then follow Car Parking is available for first Norwich and Lowestoft. Turn left at the directions listed ‘From the West’ team home matches at County Hall, the first set of lights at the bottom of to access the stadium. Martineau Lane Norwich, NR1 2DW the slip-road, then continue to the next which is a 10 minute walk from Carrow set of traffic lights and turn right onto From the East (A47): Road. No Pre-booking available. Martineau Lane. Keep in the right-hand Exit the A47 at A146, following signs Price per match is £6, pay on the day lane and at the County Hall roundabout for Norwich and Lowestoft. Turn right via card or cash. take the second exit. Keep right and at the first set of lights at the bottom turn right at the next set of traffic lights of the slip-road, signposted Norwich, Please note, road closures operate onto King Street – follow this road as then continue to the next set of traffic immediately before and after it bends to the right over a bridge, with lights and turn right onto Martineau matches outside the stadium to Carrow Road then visible to your right. Lane. Keep in the right-hand lane and allow pedestrians to leave safely. at the County Hall roundabout take the From the South (A11): second exit. Keep right and turn right Resident parking schemes are in place Approaching Norwich on the A11, take at the next set of traffic lights onto King in the streets around Carrow Road and the fifth exit at Thickthorn roundabout Street – follow this road as it bends this is strictly enforced and identified onto the A47, following signs for Great to the right over a bridge, with Carrow through on-street signage. Please DO Yarmouth. Having joined the A47, Road then visible to your right. NOT park in these areas as you will follow the directions listed above to be fined, and please also respect the access the stadium. needs of local residents.

Parking at Morrisons adjacent to the stadium is reserved for store customers only, with penalties imposed for misuse of this car park. 2 Horsham Spixworth Taverham St Faith Rackheath Drayton Norwich A140 International Airport

TO CROMER Little Costessey Plumstead

Easton Thorpe End

TO GREAT YARMOUTH Bawburgh Blofield A47 TO KING’S LYNN NORWICH Brundal A47 Norwich City Football Club

A11

Hethersett A140 A47 Cringleford

Rockland A11 St Mary A146 TO LONDON A140 Stoke Mulbarton TO IPSWICH Holy Cross Poringland 3 getting to carrow road: by PUBLIC TRANSPORT

Rail: Coach: Norwich Train Station is located less Norwich is directly linked to London via than ten minutes on foot from Carrow National Express coach services, with Road. When walking out of the station the capital providing further links to a turn left and follow Koblenz Avenue to number of other cities across reach the stadium or alternatively walk the country. straight over at the traffic lights and through the Leisure complex Further information on timetables and to reach the stadium. tickets: nationalexpress.com

For more information on rail services Air: visit: greateranglia.co.uk If you are travelling to a game by air, we take our hats off to you! The Bus: quickest and cheapest way to get to First Group provide city and county- Carrow Road from the airport would wide bus services into Norwich. be to catch a bus from the Passenger Norwich Bus Station is located Terminal. Catch the 501 Park & Ride approximately one mile from Carrow bus towards Thickthorn, get off at Road on Surrey Street (NR1 3NX). Castle Meadow and get the Blue Line Park and Ride services are also 25, stopping at the Riverside Leisure operational around the city centre. Centre just opposite the stadium.

For more information on bus services: For more information on travelling norfolk.gov.uk/roads-and-transport via Norwich Airport travel visit: norwichairport.co.uk

4 A1242

Holiday Inn STS Tyre Pros A1242

Big Yellow Self A1242 Storage Company

Koblenz Avenue A147 Koblenz Avenue Koblenz Avenue A147 Koblenz Avenue Koblenz Avenue 10min 0.5mile Morrisons Superstore Riverside Retail Park

A147 5 Norwich Train Station countdown to kick-off

Matchday Timeline Showing Your Colours Pyrotechnics – as great as they can Please be advised that the following We all love the stadium to look as look, pyrotechnics are not allowed timescale applies to a 3pm kick-off. colourful as possible on matchday in the stadium. This includes smoke Times are adjusted for other KO times. but, as with most , there grenades or flares. are various things to abide by when 13.00 - Away turnstiles & showing your colours. The aim of this is Leaving the Ground kiosks open to allow everyone to show their support We hope that you will want to make 13.30 - Away ticket collection opens for their team whilst helping ensuring the most of your time at Carrow Road 14.00 - Team news announced everyone enjoys their time at and stay for the full 90 minutes but, if 14.15 - Players pre-match warm up Carrow Road. not, you will not be able to re-enter the 15.00 - Kick-off! ground once you have left and we wish Colours – your team colours may you a safe journey home. Your Ticket only be worn in the designated home Your match ticket will tell you lots of and away sections of the ground, ‘OTBC’ Matchday Programme vital information which will help you depending on which of the two teams Matchday programmes cost just £3.50 find your way on matchday. Your gate you are backing. Away colours are not for 116 pages of award-winning content number will tell you where to enter allowed in hospitality areas. and are available to purchase outside Carrow Road. These gates are clearly the stadium, in the Official Norwich stated on signs outside of the stadium. Flags – flags may be brought into City FC Merchandise stores and the Your unique barcode should be used the ground but must be no longer Ticket Office. Several matchday to access the stadium, and when you than 250cm at their widest or longest vendors now take contactless arrive to your specific turnstile please section, with a flagpole no longer than payment. insert the barcode in to the mouth of one metre. Any flags that are deemed the reader. The light on the reader to be obscuring a fellow fan’s view or a should turn green and you’ll be able to camera position may be confiscated. walk through to the concourse. Should Banners – due to health and safety the light flash red or you need further restrictions, all banners must be assistance please see the nearest approved by the Club before entering steward. Your row and seat number the stadium. This is to make sure they are stated, and please only sit in the are flame retardant and not carrying correctly numbered seat. A matchday any offensive messages. Any banners steward will be happy to help you revealed inside the ground without locate your seat. permission will be confiscated. 6 if you need assistance

At Norwich City we want to make Drop-off point sure that everyone is able to fully Supporters can use the entrance of the enjoy their experience with us, Holiday Inn as a drop-off point only. which is why we operate a few helping hands on a matchday. Accessible Toilets All our accessible toilets are fitted with Aviva Matchday Buddies the Radar key system for easy access, In partnership with Aviva, we have a but if you do need help on matchday number of Aviva Matchday Buddies please let us know. who can provide temporary matchday assistance to help you navigate the If there is anything else not listed ground and access various facilities. here which you may require please do not hesitate to contact us and we Soccer Sight Matchday Commentary will endeavour to help. We also provide live ‘Soccer Sight’ Matchday Commentary for every Supporter Liaison Officer visually impaired supporter. Portable Stephen Graham induction loops for hearing aids can 01603 721902 (option 1) also be collected from our ticket office. [email protected]

Accessible Parking We have a number of on-street parking spaces around the stadium for Blue Badge holders. For up-to- date information on changes and restrictions, please contact the Blue Badge Parking Scheme on 0344 980 3333 or visit norwich.gov. uk. Unfortunately though, we do not have on-site casual matchday accessible or general parking at Carrow Road. 7 at the ground

The away supporters section of Large-screen TVs are fitted inside the Carrow Road is located in the far concourse, displaying the latest sports Kiosk Meal Deals right end of The South Stand. news from all football leagues across the country, as well as team news from Pie & Soft Drink/Coffee £5.50 Hot Dog & Soft Drink/Coffee £5.50 Gates open 2 hours ahead of kick-off the fixture you are attending on the day where hot food, alcoholic beverages, of the game. soft drinks and snacks are all served Pie & Beer/Ale £7.00 Hot Dog & Beer/Ale £7.00 from our friendly kiosk staff inside the Our stewarding team are strategically concourse. Kiosks close five minutes located in hi-vis and will be after kick-off, opening again at half-time happy to give assistance with any 4 x Pints of Beer Deal £14.00 before closing on the commencement questions you may have including of the second-half. stadium access and local knowledge. More deals available on day, see menu boards or ask kiosk staff. All deals subject to change. 8 things to do in norwich

Norwich Castle Museum Shopping Tombland Located in the heart of Norwich, Norwich is one of the top UK shopping Once the site of an Anglo-Saxon (pictured) is renowned destinations with a mix of both high- market place, now the hub of nightlife for its impressive architecture and is street names and individual boutiques, in Norwich, Tombland is full to the brim certainly a must-visit on your trip to as well as the largest open-air market of bars and restaurants sure to please, the city. in England. has both night and day. been in operation for over 900 years, and the market’s iconic coloured Riverside Walk The most complete Norman Cathedral roofs will catch the eye of any keen The Riverside Walk is a great way to in England and one of the finest photographers travelling to our city. see Norwich. This free walk is around examples of There are two main shopping centres; two miles in total and can be joined at in Europe, Norwich Cathedral is one Chapelfield and Castle Mall, just a various points along its route. It offers of England’s finest cathedrals. With five-minute walk from one-another. In some beautiful views of the River over 900 years of history, explore the addition to this, the streets of the city Wensum and is tranquil despite its Cathedral building and discover the are packed full of stores sure to fulfil all close proximity to the city. largest Cathedral Close and monastic your shopping needs. Cloisters in the UK. Norwich 12 The Lanes Including the Castle and The Forum, The Forum The Norwich Lanes are a series of the Norwich 12 is a family of heritage This impressive building is home to the alleyways and open communal spaces attractions, acting as an international region’s BBC platforms and studios set just a few steps away from the showcase of English urban and cultural and the Norfolk & Norwich Millennium imposing clock tower of Norwich City development over the last 1,000 years. Library. The Forum also contains a Hall, which overlooks the market. The Other features on the Norwich 12 are; restaurant, a café and is where the medieval architecture is some of the Norwich Cathedral, The Great Hospital, local Tourist Information Centre is finest to be found anywhere in the The Halls, The Guildhall, Dragon Hall, located. The amphitheatre steps at the UK. Today the lanes are home to a The Assembly House, St James Mill, front of The Forum and the building’s thriving independent retail area and The Cathedral of St John the Baptist, atrium are home to many exhibitions a vast array of cafés, restaurants and Surrey House and City Hall. and performances. bars. The Lanes offers something for everyone morning, noon and night. 9 things to do near norwich

If you’re planning an extended stay The Norfolk Broads BeWILDerwood in Norwich, good choice! Whatever broads-authority.gov.uk bewilderwood.co.uk your interests, Norfolk has things to norfolkbroads.com BeWILDerwood is an award-winning do for you all. Here we have listed a The Broads covers 117 square miles forest of family fun and outdoor variety of things to do and places to of mostly navigable lakes and rivers, adventure park. With magical see outside of Norwich city centre. created by flooding of medieval peat treehouses and intriguing characters, pits as sea levels rose, resulting in a bringing a curious difference to the Great Yarmouth landscape of marshes and reed beds. Norfolk Broads. Explore a wonderful, visitnorfolk.co.uk They are home to a huge variety of mystical land of brave, adventurous great-yarmouth.co.uk wildlife and you can rent boats for day- creatures. With treehouses, zip wires, Visitors have been coming to Great trips or short breaks. The quietest and jungle bridges, storytelling, boat Yarmouth since the late 1700s and the prettiest stretches include the River trips and marsh walks, parents are resort is now one of the most popular Thurne from Potter Heigham. There encouraged to play alongside their in the UK for day trips, weekend breaks are many walking and cycling routes children, which makes for an exciting and longer holidays, offering all the through beautiful landscapes and don’t day out for the whole family! character of a traditional seaside trip miss out on sampling some delicious but with a modern twist. There are food from one of the many waterside Dinosaur Adventure Park more than 15 miles of sandy beaches pubs and restaurants! dinosauradventure.co.uk within the Greater Yarmouth area, “It’s time you came-n-saurus!” from the dunes of Winterton-on-Sea Banham Zoo The 85-acre park offers a host of and Hemsby in the north to cliff- banhamzoo.co.uk exciting and fascinating attractions backed Hopton-on-Sea in the south. Banham Zoo is set in 50 acres of including animatronic dinosaurs. As Great Yarmouth’s Golden Mile is a beautiful parkland and gardens and you trek through the woods along the paradise for people who enjoy seaside is one of the most exciting wildlife Dinosaur Trail, encounter the mighty entertainment at its best. Indoor attractions in the country. The zoo, T-Rex and many more dinosaurs. Once and outdoor entertainment venues which is home to over 2,000 animals you leave the trail, you can meet the include the SeaLife Centre, Pleasure from around the world, has often been animals, learn prehistoric facts and hop Beach, The Hippodrome Circus and awarded the prize of Norfolk’s Top aboard the deer safari. There is also a Brittania Pier. Great Yarmouth also Attraction. It is part of the Zoological variety of large themed adventure play has a rich maritime heritage and a port Society of , a registered areas, including ‘Dippy’s Splash Zone’, famous for once being the hub of the charity which also owns Africa Alive! a water play park. herring industry. near Lowestoft, . 10 staying over?

If you are staying over in Norwich Premier Inn for a night or two you may wish to 0.5 miles from stadium book a room with one of our local 0871 527 8842 - premierinn.com hotels. Here we have outlined a Opposite Norwich Train Station, this variety of choices. budget riverside hotel is a 15-minute walk from Carrow Road and a seven- Park Farm Hotel minute walk to the city centre. Rooms 8 miles from stadium range from singles and doubles to 01603 810264 - parkfarm-hotel.co.uk family rooms, kids aged 15-and-under z Our official partner hotel, Park Farm stay and eat free with paying adults. is an exclusive country house hotel In-room amenities feature free WiFi located on the outskirts of the city. and en-suite bathrooms with showers, Individually decorated rooms are with tea and coffee making facilities, situated in a Georgian country estate TVs and desks. There’s an on-site pub/ amid landscaped gardens, offering restaurant plus a Costa Coffee shop. free WiFi, TVs, and tea and coffee making equipment. Upgraded units Central Hotel add four-poster beds and private patios 0.5 miles from stadium or balconies. The hotel also offers an 01603 610498 - cityandcentral.co.uk indoor pool, exercise room, sauna and Set on the riverside, this a spa. Meeting rooms also available. straightforward B&B is a three-minute walk from Norwich train station. The Holiday Inn Norwich City 16 unfussy rooms are split across z 0.0 miles from stadium (next door!) the main hotel and an annexe and 0870 890 1000 - holidayinn.com all have TVs and tea and coffee z Adjacent to Carrow Road, this modern making facilities. Some have en-suite hotel is 0.9 miles from Norwich City bathrooms and some have shared Centre. Casual rooms feature free facilities. WiFi is available at additional z WiFi, flat-screen TVs, plus tea and cost in public areas and some rooms, z coffee-making facilities. Breakfast Rooms can be booked with or without is offered for an additional fee. a full English breakfast included. z Restaurant and a colourful lobby bar z are also on site. z z 11 z z club contacts

Norwich City Football Club Delia’s Restaurant and Bar Official Norwich City FC Carrow Road, Norwich, 01603 218704 Merchandise NR1, 1JE [email protected] shop.canaries.co.uk canarycatering.co.uk Carrow Road, Chapelfield, Castle Mall Main Reception 01603 721902 (option 0) Yellows Bar and Grill Carrow Road [email protected] 01603 218209 Canaries Official, Carrow Road [email protected] Norwich, NR1, 1JE Ticket Office canarycatering.co.uk/yellows 01603 721902 (option 1) Before every home match [email protected] Matchday Hospitality Mon to Sat: 9am - 5.30pm tickets.canaries.co.uk 01603 721902 (option 2) Sun: 10am - 4pm [email protected] Supporter Liaison 01603 721902 (option 1) [email protected]

12 Thank you for visiting Norwich City Football Club. We hope you enjoy your stay.