<<

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 Updates are highlighted.

At FedEx and TNT, we are evaluating how to optimize our operations to meet our customers’ expectations. COVID-19 has disrupted supply chains globally, and air capacity is extremely constrained. To continue providing the best possible service for our customers, we are making several adjustments to our services and transit times globally.

Please note that the information is subject to change without prior notice due to the dynamic nature of the COVID-19 situation.

Temporary suspension of FedEx Express Money-Back Guarantee

The impact of COVID-19 is causing local, , and national governments around the world to issue work and travel restrictions on a daily basis, which are impacting our ability to meet our high standards of service.

As a result, Money-back guarantee (MBG) has been temporary suspended for all FedEx Express service till further notice.

Temporary signature suspension for

For the safety and well-being of our and customers, FedEx and TNT signature guidelines are temporarily adjusted for all shipments within APAC with some exceptions. In efforts to minimize physical interactions, our couriers will now only seek verbal confirmation of delivery for most shipments. This means that your recipients will not be asked to sign for most deliveries, until further notice.

Submission of export declaration documents for Personal Protective Equipment (PPE) shipments outbound from

When planning your PPE export shipments from China, please note that shippers have to provide all required export declaration documents to complete clearance process within 5 working days from the date of pick-up.

If shippers fail to provide all required export declaration documents within the 5 working days period, FedEx and TNT China will return the PPE export shipments to the shippers.

Personal shipments do not have the above restrictions at this moment.

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 1 Information is subject to change without prior notice

Temporary service suspension and restrictions

Note: Selected FedEx and TNT Economy services from APAC remain temporarily suspended, kindly refer to the service impact table below for details.

Effective Origin Destination Affected service Service Impact period Outbound from APAC ▪ APAC, except for: ▪ Worldwide ▪ All TNT Services, Temporary service March 28, - TNT S87/ S88 (Air except for: suspension 2020 till Freight D2D/ - TNT Express further notice D2A) from China to , - TNT Economy Express Germany, Italy, between , Switzerland and , and UK

- TNT Economy Express

between , and

- TNT Global Cross Border Economy (GCBE) between China, Vietnam, Thailand, Malaysia and Singapore

- TNT Special Services ▪ APAC, except for: ▪ APAC ▪ FedEx International Temporary service 1, 2020 - Economy shipments ▪ Economy (IE) suspension till further between Singapore ▪ Latin America ▪ FedEx International notice and Malaysia ▪ U.S. Economy - Economy shipments DirectDistribution between Australia (IED) and New Zealand ▪ FedEx International

- Economy shipments Economy Freight (IEF) from Thailand to Malaysia and Singapore (effective January 1, 2021) ▪ APAC, except for: ▪ Europe ▪ FedEx International Temporary service November 30, - China Economy (IE) suspension 2020 till further - Kong SAR ▪ FedEx International notice China Economy Freight (IEF) ▪ FedEx International Economy DirectDistribution (IED)

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 2 Information is subject to change without prior notice

Effective Origin Destination Affected service Service Impact period ▪ American Samoa ▪ Worldwide ▪ All FedEx and TNT Temporary service March 25, 2020 services suspension till further notice ▪ China ▪ Worldwide ▪ All FedEx and TNT Temporary service September 11, [shipments from the services suspension of pick- 2021 till following Out of up service further notice Pickup Area (OPA) zip codes in Xianyou , Putian city in Province only - 351200 - 351253 - 351254 - 351256] ▪ China ▪ Worldwide ▪ All FedEx and TNT Temporary service September 14, [shipments from the services suspension of pick- 2021 till following zip codes in up service further notice City in Fujian Province only - 361100 - 361113 - 361199] ▪ China ▪ Europe ▪ FedEx International Temporary service 20, Economy (IE) suspension 2020 till ▪ FedEx International further notice Economy Freight (IEF) ▪ FedEx International Economy DirectDistribution (IED) ▪ Worldwide ▪ All FedEx and TNT Minimum weight of 8, 2020 services 50kg per air waybill till further [For Personal for formal entry notice Protective Equipment shipments

(PPE) formal entry Note: Personal PPE shipments only] shipments will not be subject to this minimum weight limit of 50kg but must comply to China Customs requirement for personal shipment clearance. ▪ SAR ▪ All FedEx and TNT Temporary service Till further China services suspension notice [Mask shipments only] ▪ China ▪ SAR China ▪ All FedEx and TNT Temporary service Till further services suspension notice [Mask shipments only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 3 Information is subject to change without prior notice

Effective Origin Destination Affected service Service Impact period ▪ Hong Kong SAR ▪ Europe ▪ FedEx International Temporary service November 20, China Economy (IE) suspension 2020 till ▪ FedEx International further notice Economy Freight (IEF) ▪ FedEx International Economy DirectDistribution (IED) ▪ Kiribati ▪ Worldwide ▪ All TNT services Temporary service March 31, suspension 2020 till further notice ▪ Tuvalu ▪ Worldwide ▪ All TNT services Temporary service March 31, suspension 2020 till further notice Inbound to APAC ▪ Worldwide ▪ American Samoa ▪ All FedEx and TNT Temporary service 28, 2021 till services suspension further notice ▪ China ▪ All FedEx and TNT Temporary service September 11, [shipments to the services suspension of 2021 till following Out of delivery service further notice Delivery Area (ODA) zip codes in Xianyou District, Putian City in Fujian Province only - 351200 - 351253 - 351254 - 351256] ▪ China ▪ All FedEx and TNT Temporary service September 14, [shipments to the services suspension of 2021 till following zip delivery service further notice codes in Xiamen City in Fujian Province only - 361100 - 361113 - 361199]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 4 Information is subject to change without prior notice

Effective Origin Destination Affected service Service Impact period ▪ Europe ▪ French Polynesia ▪ All FedEx Economy Temporary service April 1, 2020 services suspension till further ▪ TNT Economy Express notice ▪ Worldwide ▪ ▪ All FedEx and TNT Temporary service July 12, 2021 services suspension till further notice ▪ Kiribati ▪ All TNT services Temporary service March 31, suspension 2020 till further notice ▪ ▪ FedEx International Temporary service 18, 2020 Economy (IE) suspension till further ▪ TNT Economy Express notice ▪ Norfolk ▪ FedEx International Temporary service March 30, Priority (IP) suspension 2020 till further notice ▪ Tuvalu ▪ All TNT services Temporary service March 31, suspension 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 5 Information is subject to change without prior notice

Transit Time Extension

Note: The service adjustments under ‘Temporary service suspension and restrictions’ above will supersede the transit time extensions under this section in situations of any overlaps.

Additional transit Origin Destination Affected service Effective period time (working days)

Outbound from APAC ▪ APAC, except for: ▪ Europe ▪ All FedEx services, 1 May 7, 2021 – - China except for: September 30, - Hong Kong SAR - FedEx 2021 China International - Priority Freight - South (IPF) - Malaysia ▪ FedEx International 2 - Singapore Priority Freight - Taiwan China (IPF)

▪ APAC, ▪ Papua New Guinea ▪ TNT Express 1 For every Monday except for: pickup* starting - Australia March 13, 2020 till - New Zealand further notice ▪ APAC ▪ Angola ▪ All FedEx and TNT Up to 7 April 15, 2020 till ▪ services further notice ▪ Eswatini ▪ ▪ Mozambique ▪ ▪ Zambia

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 6 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ APAC, except for: ▪ New Zealand ▪ All FedEx services 1 Till further notice - - - China - Cook - French Polynesia - Guam - Hong Kong SAR China - - Japan - Macau SAR China - Malaysia - New Caledonia - - Samoa - Singapore - - Taiwan China - Thailand - Vanuatu - Vietnam ▪ APAC ▪ New Zealand ▪ All TNT services 1 Till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 7 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Australia ▪ Worldwide ▪ All FedEx and TNT Potential service 24, 2021 till services delay further notice ▪ Hong Kong SAR ▪ TNT Express Up to 3 June 16, 2020 till China further notice ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - - Bolivia - Bahamas - Belize - - El Salvador - Guatemala - Guyana - Honduras - - Nicaragua - - Suriname - ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Australia ▪ Hong Kong SAR ▪ FedEx International 1 March 4, 2020 till [Shipments China Priority (IP) further notice ▪ Singapore March 20, 2020 till gateway only] further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 8 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Australia ▪ Europe ▪ TNT Express 1 March 4, 2020 till [Shipments via further notice and Melbourne gateways only] ▪ Australia ▪ Worldwide, except ▪ All FedEx services 1 March 24, 2020 till [Shipments via for: further notice gateway - Canada only] - Latin America - U.S. ▪ Brunei ▪ Worldwide ▪ All FedEx and TNT 2 August 30, 2021 till services further notice ▪ Cambodia ▪ U.S. ▪ All FedEx services 2 May 11, 2021 till further notice ▪ Canada ▪ All FedEx services 2 May 11, 2021 till further notice ▪ Latin America, ▪ All FedEx services 2 May 11, 2021 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days May 11, 2021 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 9 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ China ▪ Worldwide ▪ All FedEx and TNT Potential shipment August 3, 2021 till [shipments from services pickup delay further notice the following only: - , Province ▪ China ▪ ▪ All FedEx Priority 1 October 27, 2020 ▪ United Arab services till further notice Emirates ▪ All FedEx Economy 3 May 24, 2021 till services further notice ▪ ▪ All FedEx Priority 2 October 27, 2020 ▪ services till further notice ▪ All FedEx Economy 4 May 24, 2021 till services further notice ▪ ▪ All FedEx Priority 3 October 27, 2020 services till further notice ▪ All FedEx Economy 5 May 24, 2021 till services further notice ▪ South Africa ▪ All FedEx Priority 4 October 27, 2020 – services May 31, 2021 3 June 1, 2021 till further notice ▪ All FedEx Economy 6 May 24, 2021 – May services 31, 2021 5 June 1, 2021 till further notice ▪ Indonesia ▪ All FedEx services 2 October 6, 2020 till ▪ Philippines further notice ▪ Vietnam

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 10 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ China ▪ Austria ▪ All FedEx services, 1 October 26, 2020 – ▪ except for: September 30, ▪ Denmark - FedEx 2021 ▪ France International ▪ Germany Priority Freight ▪ (IPF) ▪ Italy ▪ FedEx International 2 May 7 – September ▪ Priority Freight 30, 2021 ▪ Norway (IPF) ▪ ▪ Sweden ▪ Switzerland ▪ ▪ All FedEx services, 2 October 26, 2020 – ▪ except for: September 30, ▪ - FedEx 2021 International Priority Freight (IPF) ▪ FedEx International 3 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Ukraine ▪ All FedEx services, 3 October 26, 2020 – except for: September 30, - FedEx 2021

International

Priority Freight (IPF) ▪ FedEx International 4 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Czech Republic ▪ All FedEx services, 1 April 1 – September ▪ except for: 30, 2021 ▪ - FedEx ▪ ▪ Romania Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF)

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 11 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ China ▪ Europe, except for: ▪ All FedEx services, 1 May 7 – September - Austria except for: 30, 2021 - Belgium - FedEx - Czech Republic International - Denmark Priority Freight - Finland (IPF) - France ▪ FedEx International 2 May 7 – September - Germany Priority Freight 30, 2021 - Hungary (IPF) - Ireland - Israel - Italy - Netherland - Norway - Poland - Portugal - Romania - Spain - Sweden - Switzerland - Turkey - Ukraine - United Kingdom ▪ /Indian ▪ All FedEx Economy 2 May 24, 2021 till Subcontinent/ services further notice Africa (MEISA), except for: - - - India - Kuwait - Morocco - - - - Qatar - Saudi Arabia - South Africa -

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 12 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ China ▪ Pakistan ▪ All FedEx Priority 1 June 1, 2021 till ▪ Bangladesh services further notice ▪ All FedEx Economy 3 June 1, 2021 till services further notice ▪ Egypt ▪ All FedEx Priority 2 June 1, 2021 till services further notice ▪ All FedEx Economy 4 June 1, 2021 till services further notice ▪ Morocco ▪ All FedEx Priority 3 June 1, 2021 till ▪ Nigeria services further notice ▪ Oman ▪ All FedEx Economy 5 June 1, 2021 till services further notice ▪ Eastern China ▪ APAC ▪ TNT Express Up to 2 June 17, 2020 till ▪ Middle East/Indian further notice Subcontinent/ Africa (MEISA) ▪ APAC, except for: ▪ All FedEx services 1 March 26, 2020 till - Eastern Japan further notice - Hong Kong SAR China - Indonesia - Philippines - Vietnam ▪ Middle East/Indian Subcontinent/ Africa (MEISA), except for: - India - Kuwait - Qatar - Saudi Arabia - South Africa - United Arab Emirates ▪ Europe ▪ TNT Express 1 March 4, 2020 till [Shipments with further notice customs value less than RMB500 only] ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 13 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Eastern China ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Hong Kong SAR ▪ All FedEx services 2 March 26, 2020 till China further notice ▪ Northern China ▪ Europe ▪ TNT Express Up to 2 June 17, 2020 till [Shipments with further notice customs value less than RMB500 only] ▪ APAC, except for: ▪ TNT Express Up to 2 June 17, 2020 till - Thailand further notice - Hong Kong SAR China - South Korea

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 14 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Northern China ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till China further notice ▪ Malaysia ▪ Singapore ▪ South Korea ▪ Taiwan China ▪ Thailand

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 15 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Southern China ▪ APAC, except for: ▪ TNT Express Up to 2 June 17, 2020 till - Australia further notice [Shipments via Sydney gateway only] - Indonesia - South Korea - Vietnam [Shipments via gateway only] ▪ U.S. ▪ All FedEx services 3 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice ▪ Latin America, ▪ All FedEx services 3 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 7 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 16 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Southern China ▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till China further notice ▪ Malaysia ▪ Singapore ▪ South Korea ▪ Taiwan China ▪ Thailand ▪ China ▪ Singapore ▪ TNT Global Cross Potential transit January 22, 2021 till Border Economy time extension further notice (GCBE) ▪ TNT Special Services ▪ China ▪ Worldwide ▪ All FedEx and TNT 2 February 4, 2021 till [shipments from services further notice Cangzhou, , Hengshui, and Xingtai in Province only] ▪ Cook Islands ▪ Worldwide ▪ All FedEx and TNT 7 April 20, 2020 till services further notice ▪ East Timor ▪ Worldwide ▪ All FedEx and TNT Up to 30 October 19, 2020 till services further notice ▪ French Polynesia ▪ Worldwide ▪ All FedEx and TNT Up to 30 April 7, 2021 till services further notice ▪ Fiji ▪ Worldwide ▪ All FedEx and TNT Up to 5 June 16, 2020 till services further notice ▪ Guam ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice ▪ Latin America, except ▪ All FedEx services 2 October 5, 2020 till for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 17 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Guam ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Hong Kong SAR ▪ France ▪ All FedEx Priority 1 October 26, 2020 – China ▪ Germany services, except September 30, 2021 ▪ Italy for: ▪ Netherlands - FedEx ▪ Spain International ▪ Switzerland Priority Freight ▪ United Kingdom (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Europe, except for: ▪ All FedEx Priority 1 May 7 – September - France services, except 30, 2021 - Germany for: - Italy - FedEx - Netherlands International - Spain Priority Freight - Switzerland (IPF) - United Kingdom ▪ FedEx 2 May 7 – September International 30, 2021 Priority Freight (IPF) ▪ Australia, except ▪ FedEx International 1 March 5, 2020 till for: Priority (IP) further notice - Sydney gateway [Shipments for ▪ Bangladesh selected ▪ Brunei commodities1 only] ▪ New Zealand ▪ Pacific Islands ▪ Singapore ▪ South Korea ▪

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 18 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Hong Kong SAR ▪ Cambodia ▪ FedEx 1 May 11, 2021 till China International further notice Priority (IP) [Shipments for selected commodities only] ▪ Australia ▪ FedEx International 2 June 19, 2020 till [Shipments via Priority (IP) further notice Sydney gateway only] ▪ Northern China ▪ FedEx International 1 March 5, 2020 till Priority further notice ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 19 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Hong Kong SAR ▪ China ▪ All FedEx services 1 October 6, 2020 till China ▪ Japan further notice ▪ Malaysia ▪ Singapore ▪ South Korea ▪ Taiwan China ▪ Thailand ▪ Vietnam ▪ Philippines ▪ All FedEx services 3 October 6, 2020 till further notice ▪ Middle East/Indian ▪ All FedEx Economy 2 May 24, 2021 till Subcontinent/ services further notice Africa (MEISA), except for: - India - United Arab Emirates ▪ United Arab ▪ All FedEx Priority 1 June 1, 2021 till Emirates services further notice ▪ All FedEx Economy 3 June 1, 2021 till services further notice ▪ India ▪ All FedEx Priority 2 June 1, 2021 till services further notice ▪ All FedEx Economy 4 June 1, 2021 till services further notice ▪ Indonesia ▪ Canada ▪ All TNT services 1 June 1, 2020 till ▪ Latin America further notice ▪ U.S. ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 20 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Indonesia ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Singapore ▪ All FedEx services 1 June 1, 2020 till further notice ▪ Japan, except for: ▪ China ▪ All FedEx services 1 October 6, 2020 till - Okinawa ▪ Hong Kong SAR further notice China ▪ Indonesia ▪ Malaysia ▪ South Korea ▪ Taiwan China ▪ Thailand ▪ Vietnam ▪ Philippines ▪ All FedEx services 3 October 6, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 21 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Japan, except for: ▪ France ▪ All FedEx services, 1 October 26, 2020 – - Okinawa ▪ Germany except for: September 30, 2021 - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Europe, except for: ▪ All FedEx services, 1 May 7 – September - France except for: 30, 2021 - Germany - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ India ▪ All FedEx services 1 June 1, 2021 till ▪ United Arab further notice Emirates ▪ Eastern Japan ▪ China ▪ TNT Express 2 March 5, 2020 till [Shipments to further notice city only] ▪ Worldwide, except ▪ All TNT services 1 April 20, 2020 till for: further notice - Northern China excluding TNT Express service to Dalian city - Philippines - Vietnam [Shipments via Ho Minh City gateway only] ▪ U.S. ▪ All FedEx services 1 September 1, 2020 till further notice ▪ Canada ▪ All FedEx services 1 September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 22 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Eastern Japan ▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Western Japan ▪ Worldwide, except ▪ All TNT services Up to 3 April 20, 2020 till for: further notice - Northern China - Taiwan China - Vietnam [Shipments via Ho Chi Minh City gateway only] ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 23 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Western Japan ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Japan ▪ Worldwide ▪ All FedEx services Up to 13 April 27, 2020 till [Shipments from further notice Okinawa only] ▪ ▪ Worldwide ▪ All FedEx and TNT 6 July 20, 2020 till services further notice ▪ Macau SAR China ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 24 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Macau SAR China ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Malaysia ▪ South Korea ▪ TNT Express 1 March 13, 2020 till further notice ▪ Singapore ▪ FedEx International Potential transit time January 22, 2021 till Priority Freight (IPF) extension further notice ▪ FedEx International Economy (IE) ▪ FedEx International Economy Freight (IEF) ▪ TNT Special Service ▪ TNT Economy Express ▪ TNT Integrated Direct Express (IDE Break Bulk)

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 25 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Malaysia, ▪ U.S. ▪ All FedEx services 2 September 1, 2020 except for: till further notice - East Malaysia ▪ Canada September 10, 2020 till further notice ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ China ▪ All FedEx services 1 October 6, 2020 till ▪ Hong Kong SAR further notice China ▪ Japan ▪ Taiwan China ▪ Thailand ▪ Vietnam

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 26 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Malaysia, ▪ Germany ▪ All FedEx services, 1 April 1 – September except for: ▪ United Kingdom except for: 30, 2021 - East Malaysia - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight (IPF) 30, 2021 ▪ Europe, except for: ▪ All FedEx services, 1 May 7 – September - Germany except for: 30, 2021 - United Kingdom - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight (IPF) 30, 2021 ▪ East Malaysia ▪ Worldwide ▪ All FedEx and TNT Up to 10 April 7, 2020 till services further notice ▪ Central Malaysia ▪ Singapore ▪ FedEx International Potential transit time January 22, 2021 till Priority (IP) extension further notice

▪ Australia ▪ FedEx International Potential transit time January 22, 2021 till Priority (IP) extension further notice ▪ FedEx International Priority Freight (IPF) ▪ Central Malaysia ▪ Hong Kong SAR ▪ FedEx International Potential transit time For every Friday [For pickup on D5, China Priority (IP) extension pickup starting Friday only starting ▪ FedEx International January 22, 2021 till January 22, 2021] Priority Freight (IPF) further notice

▪ Malaysia ▪ APAC ▪ All FedEx and TNT 1 August 5, 2021 till [shipments from ▪ Europe services further notice Johor Bahru only] ▪ Middle East//Indian Subcontinent/ Africa (MEISA)

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 27 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ South Malaysia ▪ Worldwide ▪ FedEx International Potential transit time January 22, 2021 till Priority (IP) extension further notice ▪ FedEx International Priority Freight (IPF) ▪ FedEx International Economy (IE) ▪ FedEx International Economy Freight (IEF) ▪ TNT Special Service ▪ TNT International Express ▪ TNT Economy Express ▪ TNT Integrated Direct Express (IDE Break Bulk) ▪ Mongolia ▪ Worldwide ▪ All FedEx services Up to 7 May 18, 2020 till further notice ▪ ▪ Worldwide ▪ All TNT services Up to 7 July 26, 2021 till further notice ▪ New Zealand ▪ Canada ▪ FedEx International 1 March 30, 2020 till ▪ U.S. Priority (IP) further notice ▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 28 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ New Zealand ▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Europe ▪ TNT Express 1 For every Monday pickup* starting from March 5, 2020 till further notice ▪ Philippines, except ▪ U.S. ▪ All FedEx services 2 September 1, 2020 for: till further notice - Cebu ▪ Canada September 10, 2020 till further notice ▪ Philippines, except ▪ Japan ▪ All FedEx services 1 October 6, 2020 till for: further notice - Cebu ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till - Shipments from except for: further notice Outside Pickup - Anguilla Area (OPA) in - Bolivia Luzon and - Bahamas shipments from - Belize Visayas and - Dominican Mindanao Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 29 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Philippines, except ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till for: ▪ Bolivia further notice - Cebu ▪ Bahamas - Shipments from ▪ Belize Outside Pickup ▪ Dominican Area (OPA) in Republic Luzon and ▪ El Salvador shipments from ▪ Guatemala Visayas and ▪ Guyana Mindanao ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Philippines ▪ Worldwide, ▪ All FedEx and TNT 3 June 15, 2020 till [Shipments from except for: services further notice Cebu only] - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 30 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Philippines ▪ Worldwide, ▪ All FedEx and TNT 2 June 1, 2020 till [Shipments from except for: services further notice Outside Pickup - Anguilla Area (OPA) in - Bolivia Luzon and - Bahamas shipments from - Belize Visayas and - Dominican Mindanao] Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Samoa ▪ Worldwide, except ▪ All FedEx services 7 May 5, 2020 till for: further notice - Canada - Latin America - U.S. ▪ Worldwide ▪ All TNT services

▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 31 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Samoa ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Singapore ▪ Hong Kong SAR ▪ TNT Express 1 March 3, 2020 till China [Mask shipments further notice only] ▪ South Korea ▪ TNT Express 1 March 13, 2020 till ▪ Taiwan China further notice ▪ U.S. ▪ All FedEx services 1 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 32 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Singapore ▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till China further notice ▪ Indonesia ▪ South Korea ▪ Taiwan China ▪ Thailand ▪ Vietnam ▪ China ▪ All FedEx services 2 October 6, 2020 till further notice ▪ Japan ▪ All FedEx services 2 May 7 2021 till further notice ▪ Philippines ▪ All FedEx services 3 October 6, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 33 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Singapore ▪ Germany ▪ All FedEx services, 1 April 1 – September ▪ United Kingdom except for: 30, 2021 - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Europe, except for: ▪ All FedEx services, 1 May 7 – September - Germany except for: 30, 2021 - United Kingdom - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ South Korea ▪ Europe ▪ TNT Express 1 For every Monday pickup* starting from March 19, 2020 till further notice ▪ U.S. ▪ All FedEx services 1 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice ▪ Latin America, ▪ All FedEx services 1 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 34 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ South Korea ▪ Anguilla ▪ All FedEx services Up to 5 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ China ▪ All FedEx services 1 October 6, 2020 till ▪ Hong Kong SAR further notice China ▪ Japan ▪ Singapore ▪ Taiwan China ▪ Germany ▪ All FedEx services, 1 October 26, 2020 – ▪ United Kingdom except for: September 30, - FedEx 2021 International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Europe, except for: ▪ All FedEx services, 1 May 7 – September - Germany except for: 30, 2021 - United Kingdom - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Taiwan China ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 35 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Taiwan China ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Japan ▪ All FedEx services 1 October 6, 2020 till ▪ Malaysia further notice ▪ Singapore ▪ South Korea ▪ Vietnam ▪ China ▪ All FedEx services 1 May 7, 2021 till further notice ▪ Germany ▪ All FedEx services, 1 October 26, 2020 – except for: September 30, - FedEx 2021 International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF)

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 36 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Taiwan China ▪ Europe, except for: ▪ All FedEx services, 1 May 7 – September - Germany except for: 30, 2021 - FedEx International Priority Freight (IPF) ▪ FedEx International 2 May 7 – September Priority Freight 30, 2021 (IPF) ▪ Thailand ▪ Worldwide, except ▪ All TNT services 1 May 18, 2020 till for: further notice - APAC ▪ APAC, except for: ▪ All FedEx services Up to 2 May 18, 2020 till - China further notice - Hong Kong SAR China - Japan - Vietnam ▪ APAC ▪ All TNT services Up to 2 May 18, 2020 till further notice ▪ Worldwide, except ▪ All FedEx services 1 May 18, 2020 till for: further notice - APAC - Europe - Latin America - Canada - U.S. ▪ U.S. ▪ All FedEx services 2 September 1, 2020 till further notice ▪ Canada September 10, 2020 till further notice ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 37 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Thailand ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ China ▪ All FedEx services 1 October 6, 2020 till ▪ Hong Kong SAR further notice China ▪ Japan ▪ Vietnam ▪ Singapore ▪ FedEx International Potential transit January 22, 2021 Economy (IE) time extension till further notice ▪ FedEx International Economy Freight (IEF) ▪ TNT Special Services ▪ TNT Economy Express ▪ TNT Integrated Direct Express (IDE Break Bulk) ▪ ▪ Worldwide ▪ All FedEx and TNT 7 April 20, 2020 till services further notice ▪ Vanuatu ▪ Worldwide ▪ All FedEx and TNT Up to 7 June 2, 2020 till services further notice ▪ Vietnam ▪ Hong Kong SAR ▪ All FedEx services 1 October 6, 2020 till China further notice ▪ Japan ▪ China ▪ All FedEx services 2 October 6, 2020 till further notice ▪ Singapore ▪ TNT Global Cross Potential transit January 22, 2021 Border Economy time extension till further notice (GCBE) ▪ TNT Special Services

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 38 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ U.S. ▪ All FedEx services 3 September 1, 2020 [Shipments via Ho till further notice Chi Min City ▪ Canada September 10, gateway only] 2020 till further notice ▪ Latin America, ▪ All FedEx services 3 October 5, 2020 till except for: further notice - Anguilla - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Vietnam ▪ Anguilla ▪ All FedEx services Up to 7 days October 5, 2020 till [Shipments via Ho ▪ Bolivia further notice Chi Min City ▪ Bahamas gateway only] ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands ▪ Vietnam ▪ U.S. ▪ All FedEx services 2 September 1, 2020 [Shipments via till further notice Hanoi gateway ▪ Canada September 10, only] 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 39 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ Latin America, ▪ All FedEx services 2 October 5, 2020 till [Shipments via except for: further notice Hanoi gateway - Anguilla only] - Bolivia - Bahamas - Belize - Dominican Republic - El Salvador - Guatemala - Guyana - Honduras - Cayman Islands - Nicaragua - Paraguay - Suriname - British Virgin Islands ▪ Anguilla ▪ All FedEx services Up to 6 days October 5, 2020 till ▪ Bolivia further notice ▪ Bahamas ▪ Belize ▪ Dominican Republic ▪ El Salvador ▪ Guatemala ▪ Guyana ▪ Honduras ▪ Cayman Islands ▪ Nicaragua ▪ Paraguay ▪ Suriname ▪ British Virgin Islands

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 40 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ Worldwide ▪ All FedEx services 1 July 26, 2021 till [Shipments from further notice the selected provinces only: - An Giang - Ba Ria - Ba Ria - Vung Tau - Bac Lieu - Ben Tre - Bien Hoa - Binh Ba - Binh Dinh - Binh Duong - Binh Phuoc - Binh Thuan - Buon Ma Thuot - Ca Mau - Cam Ranh Bay - Can Tho - Cao Lanh - Chon Thanh - Con Dao - Da Lat - Dak Lak - Dak Nong - Danang City - Dong Ha - Dong Hoi - Dong Nai - Dong Thap - Gia - Hau Giang - Hoang Sa - Hoi An - Hue - Khanh Hoa - Kien Giang - Kon Tum - Lam Dong - Long An - Long Xuyen - Tho - Nha Trang - Ninh Thuan - Phan Rang - Phan Thiet - Phu Quoc - Phu Quy - Phu Yen

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 41 Information is subject to change without prior notice

- Pleiku - Quang Binh - Quang Nam - Quang Ngai - Quang Tri - Quy Nhon - Soc Trang - Tam Ky - Tay Ninh - Thua Thien - Hue - Tien Giang - Tra Vinh - Truong Sa - Tuy Hoa - Vinh Long - Vung Tau] ▪ Vietnam ▪ Worldwide ▪ All TNT services 1 July 26, 2021 till [Shipments from further notice selected areas in the following provinces only: - Khanh Hoa - Tay Ninh - Long An - Ba Ria - Vung Tau - Dong Nai - Binh Duong] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice /isolated areas in Bac Ninh Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 27, 2021 till [shipments from pick-up delay further notice social distancing/isolated areas in Bac Ninh Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 42 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 27, 2021 till [shipments from pick-up delay further notice social ▪ All TNT services Potential shipment September 7, 2021 distancing/isolated pick-up delay till further notice areas in Hung Yen Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx and TNT Potential shipment July 26, 2021 till [shipments from services pick-up delay further notice social distancing/isolated areas in Hanoi only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment May 28, 2021 till [shipments from pick-up delay further notice social distancing/ isolated areas in Hai Duong Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice social distancing/ isolated areas in Hai Duong Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 20, 2021 till [shipments from pick-up delay further notice Long An Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 16, 2021 till [shipments from pick-up delay further notice Long An Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 7, 2021 till [shipments from pick-up delay further notice social ▪ All TNT services Potential shipment September 7, 2021 distancing/isolated pick-up delay till further notice areas in Vinh Phuc Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 20, 2021 till [shipments from pick-up delay further notice Tay Ninh Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 16, 2021 till [shipments from pick-up delay further notice Tay Ninh Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 43 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 13, 2021 till [shipments from only pick-up delay further notice Dong Nai Province only] ▪ Vietnam ▪ All TNT services July 20, 2021 till [shipments from only further notice Dong Nai Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 20, 2021 till [shipments from pick-up delay further notice Binh Duong Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 3, 2021 till [shipments from only pick-up delay further notice Binh Duong Province only ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 20, 2021 till [shipments from pick-up delay further notice Tien Giang Province only] ▪ Vietnam ▪ All TNT services August 3, 2021 till [shipments from further notice Tien Giang Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 7, 2021 till [shipments from pick-up delay further notice Quang Ngai city in Quang Ngai Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 16, 2021 till [shipments from pick-up delay further notice social distancing / isolated areas in Quang Ngai Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 7, 2021 till [shipments from pick-up delay further notice Tuy Hoa city in Phu Yen Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Phu Yen Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 7, 2021 till [shipments from pick-up delay further notice Hoai Nhon in Binh Dinh Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 44 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 16, 2021 till [shipments from pick-up delay further notice social distancing / isolated areas in Binh Dinh Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment July 7, 2021 till [shipments from pick-up delay further notice the following areas in Binh Thuan Province only: - Tuy Phong district - Phan Thiet city] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment July 7, 2021 till [shipments from pick-up delay further notice the following areas in Binh Thuan Province only: - Phan Thiet city] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment July 20, 2021 till [shipments from pick-up delay further notice the following areas in Binh Thuan Province only: - La Gi district] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 27, 2021 till [shipments from pick-up delay further notice social ▪ All TNT services Potential shipment September 7, 2021 distancing/isolated pick-up delay till further notice areas in Hai Phong Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 27, 2021 till [shipments from pick-up delay further notice social distancing/isolated areas in Nghe An Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 27, 2021 till [shipments from pick-up delay further notice social distancing/isolated areas in Nghe An Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 45 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice social distancing / isolated areas in Bac Giang Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 27, 2021 till [shipments from pick-up delay further notice social distancing / isolated areas in Bac Giang Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Ba Ria Vung Tau Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Dong Thap Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice An Giang Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Ben Tre Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Vinh Long Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Tra Vinh Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Can Tho City only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Hau Giang Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Kien Giang Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 46 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Soc Trang Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Bac Lieu Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Ca Mau Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 3, 2021 till [shipments from pick-up delay further notice Binh Phuoc Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 16, 2021 till [shipments from pick-up delay further notice social distancing / isolated areas in Thua Thien Hue Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx services Potential shipment August 27, 2021 till [shipments from pick-up delay further notice social distancing / isolated areas in Nam Dinh Province only] ▪ Vietnam ▪ Worldwide ▪ All TNT services Potential shipment August 16, 2021 till [shipments from pick-up delay further notice social distancing / isolated areas in Nam Dinh Province only] ▪ Vietnam ▪ Worldwide ▪ All FedEx and TNT Potential shipment September 6, 2021 [shipments from services pick-up delay till further notice social distancing / isolated areas in Da Nang City only] ▪ Wallis and Futuna ▪ Worldwide ▪ All FedEx services Up to 7 , 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 47 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days)

Inbound to APAC ▪ Worldwide ▪ Australia ▪ All FedEx and TNT Potential service August 24, 2021 till services delay further notice ▪ U.S. ▪ Australia, except ▪ All FedEx services 1 October 7, 2020 till for shipments to: further notice ▪ Canada - Adelaide and ▪ All FedEx services 1 October 9, 2020 till further notice - Darwin and - Perth and ▪ U.S. ▪ Australia ▪ All FedEx services 2 October 20, 2020 till ▪ Canada [shipments to further notice Adelaide and South Australia only] ▪ Australia ▪ All FedEx services 3 October 20, 2020 till [shipments to further notice Darwin and Northern Territory only] ▪ Australia ▪ All FedEx services 4 October 20, 2020 till [shipments to further notice Perth and Western Australia only] ▪ Fiji ▪ Australia, except ▪ All FedEx services 1 October 7, 2020 till for shipments to: further notice - Adelaide and South Australia - Darwin and Northern Territory - Perth and Western Australia ▪ Australia ▪ All FedEx services 2 October 20, 2020 till [shipments to further notice Adelaide and South Australia only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 48 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Fiji ▪ Australia ▪ All FedEx services 3 October 20, 2020 till [shipments to further notice Darwin and Northern Territory only] ▪ Australia ▪ All FedEx services 4 October 20, 2020 till [shipments to further notice Perth and Western Australia only] ▪ Hong Kong SAR ▪ Australia, except ▪ All FedEx services 2 October 7, 2020 till China for shipments to: further notice ▪ New Zealand - Adelaide and ▪ Singapore South Australia - Darwin and Northern Territory - Perth and Western Australia ▪ Australia ▪ All FedEx services 3 October 20, 2020 [shipments to till further notice Adelaide and South Australia only] ▪ Australia ▪ All FedEx services 4 October 20, 2020 [shipments to till further notice Darwin and Northern Territory only] ▪ Australia ▪ All FedEx services 5 October 20, 2020 [shipments to till further notice Perth and Western Australia only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 49 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Brunei ▪ Australia, except ▪ All FedEx services 3 October 7, 2020 till ▪ Cook Islands for shipments to: further notice ▪ China - Adelaide and ▪ Guam South Australia ▪ Indonesia - Darwin and ▪ Japan, except for: Northern - Okinawa Territory ▪ Macau SAR China - Perth and ▪ Malaysia, except Western for: Australia - East Malaysia ▪ Australia ▪ All FedEx services 4 October 20, 2020 till ▪ New Caledonia [shipments to further notice ▪ Philippines Adelaide and South ▪ Samoa Australia only] ▪ South Korea ▪ Australia ▪ All FedEx services 5 October 20, 2020 till ▪ Taiwan China [shipments to further notice ▪ Thailand Darwin and ▪ Vanuatu Northern Territory ▪ Vietnam only] ▪ Australia ▪ All FedEx services 6 October 20, 2020 till [shipments to further notice Perth and Western Australia only] ▪ Cambodia ▪ Australia, except ▪ All FedEx services 3 May 11, 2021 till for shipments to: further notice - Adelaide and South Australia - Darwin and Northern Territory - Perth and Western Australia ▪ Australia ▪ All FedEx services 4 May 11, 2021 till [shipments to further notice Adelaide and South Australia only] ▪ Australia ▪ All FedEx services 5 May 11, 2021 till [shipments to further notice Darwin and Northern Territory only] ▪ Australia ▪ All FedEx services 6 May 11, 2021 till [shipments to further notice Perth and Western Australia only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 50 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Austria ▪ Australia, except for ▪ All FedEx services 3 October 7, 2020 till ▪ Belgium shipments to: further notice ▪ - Adelaide and South ▪ Croatia Australia ▪ - Darwin and ▪ Czech Republic Northern Territory ▪ Denmark - Perth and Western ▪ Australia ▪ Finland ▪ Australia ▪ All FedEx services 4 October 20, 2020 till ▪ France [shipments to further notice ▪ Germany Adelaide and South ▪ Greece Australia only] ▪ Hungary ▪ Italy ▪ Ireland ▪ Australia ▪ All FedEx services 5 October 20, 2020 till ▪ Latvia [shipments to Darwin further notice ▪ Lithuania and Northern ▪ Luxembourg Territory only] ▪ Malta ▪ Netherlands ▪ Norway ▪ Poland ▪ Australia ▪ All FedEx services 6 October 20, 2020 till ▪ Portugal [shipments to Perth further notice ▪ Romania and Western Australia ▪ Spain only] ▪ Slovakia ▪ Slovenia ▪ Sweden ▪ Switzerland ▪ United Kingdom ▪ Argentina ▪ Australia, except ▪ All FedEx services 1 October 16, 2020 till ▪ Brazil for shipments to: further notice ▪ - Adelaide and ▪ Colombia South Australia ▪ Costa Rica - Darwin and ▪ Honduras Northern ▪ Territory ▪ Panama - Perth and ▪ Western ▪ Uruguay Australia ▪ Australia ▪ All FedEx services 2 October 20, 2020 till [shipments to further notice Adelaide and South Australia only] ▪ Australia ▪ All FedEx services 3 October 20, 2020 till [shipments to further notice Darwin and Northern Territory only] ▪ Australia ▪ All FedEx services 4 October 20, 2020 till [shipments to further notice Perth and Western Australia only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 51 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ APAC, except for: ▪ Australia ▪ All FedEx Services 1 October 20, 2020 till - Brunei [shipments to further notice - Cambodia Adelaide and South - Cook Islands Australia only] - China ▪ Australia ▪ All FedEx Services 2 October 20, 2020 till - Fiji [shipments to further notice - French Polynesia Darwin and - Guam Northern Territory - Hong Kong SAR only] China ▪ Australia ▪ All FedEx Services 3 October 20, 2020 till - Indonesia [shipments to further notice - Japan, except for Perth and Western Okinawa Australia only] - Macau SAR China - Malaysia, except for East Malaysia - New Caledonia - New Zealand - Philippines - Samoa - Singapore - South Korea - Taiwan China - Thailand - Vanuatu - Vietnam

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 52 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Europe, except for: ▪ Australia ▪ All FedEx Services 1 October 20, 2020 till - Austria [shipments to further notice - Belgium Adelaide and South - Bulgaria Australia only] - Croatia ▪ Australia ▪ All FedEx Services 2 October 20, 2020 till - Cyprus [shipments to further notice - Czech Republic Darwin and - Denmark Northern Territory - Estonia only] - Finland ▪ Australia ▪ All FedEx Services 3 October 20, 2020 till - France [shipments to further notice - Germany Perth and Western - Greece Australia only] - Hungary - Italy - Ireland - Latvia - Lithuania - Luxembourg - Malta - Netherlands - Norway - Poland - Portugal - Romania - Spain - Slovakia - Slovenia - Sweden - Switzerland - United Kingdom ▪ Latin America, ▪ Australia ▪ All FedEx Services 1 October 20, 2020 except for: [shipments to till further notice - Argentina Adelaide and South - Brazil Australia only] - Chile ▪ Australia ▪ All FedEx Services 2 October 20, 2020 - Colombia [shipments to till further notice - Costa Rica Darwin and - Honduras Northern Territory - Mexico only] - Panama ▪ Australia ▪ All FedEx Services 3 October 20, 2020 - Peru [shipments to till further notice - Uruguay Perth and Western Australia only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 53 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ APAC ▪ Australia ▪ All TNT services 1 March 15, 2021 till ▪ India further notice ▪ Sri Lanka ▪ Worldwide ▪ Brunei ▪ All FedEx and TNT 5 August 30, 2021 till services further notice ▪ Cambodia ▪ All FedEx and TNT 5 May 11, 2021 till services further notice ▪ China ▪ All FedEx and TNT Potential shipment September 2, 2021 [shipments via services delivery delay till further notice Xiamen gateway only] ▪ China ▪ All FedEx and TNT Potential transit January 8, 2021 till [shipments to services time extension further notice Dalian in Province only] ▪ China ▪ All FedEx and TNT 2 February 4, 2021 till [shipments to services further notice Cangzhou, Handan, Hengshui, Shijiazhuang and Xingtai in Hebei Province only] ▪ APAC ▪ Eastern China ▪ All FedEx services 1 March 19, 2020 till ▪ Europe further notice ▪ Middle East//Indian Subcontinent/ Africa (MEISA) ▪ Worldwide ▪ Cook Islands ▪ All FedEx and TNT 7 April 20, 2020 till services further notice ▪ Worldwide ▪ Fiji ▪ All TNT services Up to 5 June 16, 2020 till further notice ▪ U.S. ▪ All FedEx services 3 October 7, 2020 till further notice ▪ Canada ▪ All FedEx services 3 October 9, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 54 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Australia ▪ Fiji ▪ All FedEx services 4 October 7, 2020 till ▪ Brunei further notice ▪ Cook Islands ▪ China ▪ Guam ▪ Hong Kong SAR China ▪ Indonesia ▪ Japan, except for: - Okinawa ▪ Macau SAR China ▪ Malaysia, except for: - East Malaysia ▪ New Caledonia ▪ New Zealand ▪ Philippines ▪ Samoa ▪ Singapore ▪ South Korea ▪ Taiwan China ▪ Thailand ▪ Vietnam ▪ Austria ▪ All FedEx services 4 October 7, 2020 till ▪ Belgium further notice ▪ Bulgaria ▪ Croatia ▪ Cyprus ▪ Czech Republic ▪ Denmark ▪ Estonia ▪ Finland ▪ France ▪ Germany ▪ Greece ▪ Hungary ▪ Italy ▪ Ireland ▪ Latvia ▪ Lithuania ▪ Luxembourg ▪ Malta ▪ Netherlands ▪ Norway ▪ Poland ▪ Portugal ▪ Romania ▪ Spain ▪ Slovakia ▪ Slovenia ▪ Sweden ▪ Switzerland ▪ United Kingdom

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 55 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Argentina ▪ Fiji ▪ All FedEx services 3 October 16, 2020 till ▪ Brazil further notice ▪ Chile ▪ Costa Rica ▪ Dominican Republic ▪ Mexico ▪ Worldwide ▪ French Polynesia ▪ All FedEx and TNT Up to 30 April 7, 2021 till services further notice ▪ Guam ▪ All FedEx services 4 March 23, 2020 till further notice ▪ Hong Kong SAR ▪ FedEx service only 2 February 12, 2020 China [Mask shipments till further notice only] ▪ Canada ▪ Hong Kong SAR ▪ All FedEx services 1 For every Friday ▪ Latin America China pickup starting ▪ U.S. August 3, 2020 till further notice ▪ Worldwide ▪ Indonesia ▪ All FedEx and TNT 1 June 1, 2020 till services further notice ▪ Japan ▪ All FedEx services 3 January 18, 2021 [shipments to till further notice Hokkaido only] ▪ Japan ▪ All TNT services 1 April 8, 2020 till [Shipments to further notice Kyushu only] ▪ Japan ▪ All FedEx services 1 For every Monday [Shipments to delivery starting FedEx Outside April 8, 2020 till Delivery Area further notice (ODA) in Kyushu only] ▪ Japan ▪ All FedEx services Up to 5 April 27, 2020 till [Shipments to further notice Okinawa only] ▪ Laos ▪ All FedEx and TNT Up to 5 July 12, 2021 till services further notice ▪ Canada ▪ Macau SAR China ▪ All FedEx services 1 For every Friday ▪ Latin America pickup starting ▪ U.S. August 3, 2020 till further notice ▪ Worldwide ▪ East Malaysia ▪ All FedEx and TNT Up to 10 April 7, 2020 till services further notice ▪ ▪ All FedEx services 4 March 23, 2020 till further notice ▪ Micronesia

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 56 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Worldwide ▪ Mongolia ▪ FedEx Up to 7 May 18, 2020 till International further notice Priority (IP) ▪ TNT Express Up to 7 June 24, 2020 till further notice ▪ Myanmar ▪ All TNT services Up to 7 July 26, 2021 till further notice ▪ New Caledonia ▪ All FedEx services 3 March 30, 2020 till further notice ▪ U.S. ▪ New Zealand ▪ All FedEx services 3 October 7, 2020 till further notice ▪ Canada ▪ All FedEx services 3 October 9, 2020 till further notice ▪ Australia ▪ All FedEx services 1 October 9, 2020 till ▪ Fiji further notice ▪ Hong Kong SAR ▪ All FedEx services 3 October 9, 2020 till China further notice ▪ Singapore ▪ Brunei ▪ All FedEx services 4 October 9, 2020 till ▪ Cook Islands further notice ▪ China ▪ Guam ▪ Indonesia ▪ Japan, except for: - Okinawa ▪ Macau SAR China ▪ Malaysia, except for: - East Malaysia ▪ New Caledonia ▪ Philippines ▪ Samoa ▪ South Korea ▪ Taiwan China ▪ Thailand ▪ Vanuatu ▪ Vietnam

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 57 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Cambodia ▪ New Zealand ▪ All FedEx services 4 May 11, 2021 till further notice ▪ Austria ▪ All FedEx services 4 October 7, 2020 till ▪ Belgium further notice ▪ Bulgaria ▪ Croatia ▪ Cyprus ▪ Czech Republic ▪ Denmark ▪ Estonia ▪ Finland ▪ France ▪ Germany ▪ Greece ▪ Hungary ▪ Italy ▪ Ireland ▪ Latvia ▪ Lithuania ▪ Luxembourg ▪ Malta ▪ Netherlands ▪ Norway ▪ Poland ▪ Portugal ▪ Romania ▪ Spain ▪ Slovakia ▪ Slovenia ▪ Sweden ▪ Switzerland ▪ United Kingdom ▪ Argentina ▪ All FedEx services 3 October 16, 2020 ▪ Brazil till further notice ▪ Chile ▪ Colombia ▪ Honduras ▪ Mexico ▪ Panama ▪ Peru ▪ Uruguay ▪ APAC ▪ All TNT services 1 March 15, 2021 till ▪ India further notice ▪ Sri Lanka ▪ Worldwide ▪ Palau ▪ All FedEx services 4 March 23, 2020 till further notice ▪ Philippines ▪ All FedEx and TNT 3 June 15, 2020 till [Shipments to services further notice Cebu only] ▪ Saipan ▪ All FedEx services 4 March 23, 2020 till further notice

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 58 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Worldwide ▪ Samoa ▪ All FedEx and TNT 7 May 5, 2020 till services further notice ▪ Singapore ▪ All FedEx Priority Delivery April 21, 2020 till services commitment will be further notice changed to 1800hr ▪ Solomon Islands ▪ All TNT services Up to 7 June 4, 2020 till further notice ▪ Thailand ▪ All FedEx and TNT 1 May 18, 2020 till services further notice ▪ All FedEx and TNT Potential transit January 5, 2021 till services where time extension further notice shipments will undergo Import and Export Inspection Division, Food and Drug Administration (FDA) formality process ▪ Tonga ▪ All FedEx and TNT 7 April 20, 2020 till services further notice ▪ Vanuatu ▪ All FedEx and TNT Up to 7 June 2, 2020 till services further notice ▪ Vietnam ▪ All FedEx and TNT Delivery service may September 15, [shipments to services be slower than usual 2021 till further social distancing/ notice isolated areas in Ho Chi Minh City only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to delivery delay further notice social distancing/isolated areas in Bac Ninh Province only] ▪ Vietnam ▪ All TNT services Potential shipment July 20, 2021 till [shipments to delivery delay further notice social distancing/ isolated areas in Bac Ninh Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 59 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Worldwide ▪ Vietnam ▪ All FedEx services Potential shipment August 27, 2021 till [shipments to delivery delay further notice social distancing/ isolated areas in ▪ All TNT services Potential shipment September 7, 2021 Hung Yen Province delivery delay till further notice only] ▪ Vietnam ▪ All FedEx and TNT Potential shipment July 26, 2021till [shipments to services delivery delay further notice social distancing/ isolated areas in Hanoi only] ▪ Vietnam ▪ All FedEx services Potential shipment May 28, 2021 till [shipments to delivery delay further notice social distancing/ isolated areas in Hai Duong Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 3, 2021 till [shipments to delivery delay further notice social distancing/ isolated areas in Hai Duong Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 20, 2021 till [shipments to delivery delay further notice Long An Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 16, 2021 till [shipments to delivery delay further notice Long An Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 7, 2021 till [shipments to delivery delay further notice social distancing/isolated ▪ All TNT services Potential shipment September 7, 2021 areas in Vinh Phuc delivery delay till further notice Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 20, 2021 till [shipments to Tay delivery delay further notice Ninh Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 16, 2021 till [shipments to Tay delivery delay further notice Ninh Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 60 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Worldwide ▪ Vietnam ▪ All FedEx services Potential shipment July 13, 2021 till [shipments to delivery delay further notice Dong Nai Province only] ▪ Vietnam ▪ All TNT services July 20, 2021 till [shipments to further notice Dong Nai Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 20, 2021 till [shipments to Binh delivery delay further notice Duong Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 3, 2021 till [shipments to Binh delivery delay further notice Duong Province only ▪ Vietnam ▪ All FedEx services Potential shipment July 20, 2021 till [shipments to Tien delivery delay further notice Giang Province only] ▪ Vietnam ▪ All TNT services August 3, 2021 till [shipments to Tien further notice Giang Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 7, 2021 till [shipments to delivery delay further notice Quang Ngai city in Quang Ngai Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 16, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Quang Ngai Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 7, 2021 till [shipments to Tuy delivery delay further notice Hoa city in Phu Yen Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 3, 2021 till [shipments to Phu delivery delay further notice Yen Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 7, 2021 till [shipments to Hoai delivery delay further notice Nhon town in Binh Dinh Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 61 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Worldwide ▪ Vietnam ▪ All TNT services Potential shipment August 16, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Binh Dinh Province only] ▪ Vietnam ▪ All FedEx services Potential shipment July 7, 2021 till [shipments to the delivery delay further notice following areas in Binh Thuan Province only: - Tuy Phong district - Phan Thiet city] ▪ Vietnam ▪ All TNT services Potential shipment July 7, 2021 till [shipments to the delivery delay further notice following areas in Binh Thuan Province only: - Phan Thiet city] ▪ Vietnam ▪ All TNT services Potential shipment July 20, 2021 till [shipments to the delivery delay further notice following areas in Binh Thuan Province only: - La Gi district] ▪ Vietnam ▪ All FedEx services Potential shipment August 27, 2021 till [shipments to delivery delay further notice social ▪ All TNT services Potential shipment September 7, 2021 distancing/isolated delivery delay till further notice areas in Hai Phong Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 27, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Nghe An Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 27, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Nghe An Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 62 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Worldwide ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Bac Giang Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 27, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Bac Giang Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Ba delivery delay further notice Ria Vung Tau Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to delivery delay further notice Dong Thap Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to An delivery delay further notice Giang Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Ben delivery delay further notice Tre Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Vinh delivery delay further notice Long Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Tra delivery delay further notice Vinh Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Can delivery delay further notice Tho City only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Hau delivery delay further notice Giang Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Kien delivery delay further notice Giang Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Soc delivery delay further notice Trang Province only]

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 63 Information is subject to change without prior notice

Additional transit Origin Destination Affected service Effective period time (working days) ▪ Worldwide ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Bac delivery delay further notice Lieu Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Ca delivery delay further notice Mau Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 3, 2021 till [shipments to Binh delivery delay further notice Phuoc Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 16, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Thua Thien Hue Province only] ▪ Vietnam ▪ All FedEx services Potential shipment August 27, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Nam Dinh Province only] ▪ Vietnam ▪ All TNT services Potential shipment August 16, 2021 till [shipments to delivery delay further notice social distancing / isolated areas in Nam Dinh Province only] ▪ Vietnam ▪ All FedEx and TNT Potential shipment September 6, 2021 [shipments to services delivery delay till further notice social distancing / isolated areas in Da Nang City only] ▪ Wallis and Futuna ▪ All FedEx and TNT Up to 7 July 6, 2020 till services further notice

* If the shipment is picked up after the cut-off time, the pickup date will be the day. 1 Please contact your sales representative or our customer service hotline for more details.

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 64 Information is subject to change without prior notice

Latest news on other regions outside of APAC

You may log on to .com or tnt.com of your selected regions/markets for the latest information.

Below are some links for your quick reference:

France fedex.com/en-fr/service-news.html Germany fedex.com/en-de/service-news.html India fedex.com/en-in/service-news.html Italy fedex.com/en-it/service-news.html Spain fedex.com/en-es/service-news.html U.S. fedex.com/en-us/service-alerts.html

Service updates due to COVID-19 outbreak | Posted on September 22, 2021 65 Information is subject to change without prior notice