Welcome to Quad/Graphics! Client Reference Guide

PLANT PROFILE Waseca, Minnesota

ADDRESS A web offset plant, Waseca specializes in weekly, bi- Finishing 2300 Brown Avenue weekly and monthly special interest publications; • Waseca’s array of perfect binders includes 24-, 32-, Waseca, MN 56093 consumer magazines and business-to-business 46- and 52-pocket machines. (P) 320.654.2400 publications; and catalogs and retail inserts. (F) 507.835.0420 • The plant operates 8-pocket, 18-pocket, FAQS 20-pocket and 28-pocket saddle stitchers. Year Opened: 1957 Plant Size: 784,000 sq. ft. • Finishing equipment includes polywrappers, Employees: 750 roto trimmers with quarter folders, flat cutters, Product Mix: Publications, catalogs and retail inserts shrink wrappers, a bellyband/auto wrapper a collator and an offline mailer with selective inkjet PLANT TEAM capabilities. Plant Director: George Forge Plant Controller: Julie Mast Distribution Customer Service Manager: Michael Morrison • The plant offers full logistics and distribution Press Department Manager: Darin Coraggio services, including list services, logistics planning, Premedia: David Jorgensen package services, ground expediting, newsstand Finishing Department Manager: Mike Kelly distribution, product tracking, ocean freight, firm Distribution: Daniel Walock bundling, co-palletization and co-mailing. Postal Solutions: Brenda Mullins Human Resources: Ghulam Awan POINTS OF INTEREST • Quad/Graphics acquired the Waseca plant in SERVICES/CAPABILITIES 2014 as part of our acquisition of Brown Printing Printing Company. The plant was Brown’s original site and • The plant is equipped with single- and double- served as the company’s headquarters. web offset presses featuring closed loop control • The plant holds chain-of-custody paper control systems, including Goss Sunday 3000 certifications from FSC, FSI and PEFC. presses. The plant installed the industry’s first 75- inch Goss Sunday 3000 press in 2010. DIRECTIONS The Waseca plant is located approximately 72 miles • Capabilities include multiple folder options, south of Minneapolis-St. Paul International Airport. perforating, UV coating for 4-, 6-, and 8-page From the Twin Cities area, take Interstate 35 south gatefold covers, and custom web capabilities. toward Albert Lea. Near Faribault, take exit 56 and • The plant’s black-and-white digital press features drive west approximately 14 miles on Minnesota variable data capabilities. Hwy. 60 to Waterville. Turn left onto Minnesota Hwy. 13 and drive south about nine miles to 375th Avenue north of Waseca. Turn right onto 375th Avenue and drive west two miles. Turn left onto 110th Street, drive 1.5 miles, and turn left again onto 360th Avenue. Go about half a mile and turn left onto Brown Avenue. The plant is on the left.

www.QG.com/redefining 1.866.958.7823 [email protected]

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Innovative People Rede ning Print © 2014 Quad/Graphics, Inc. All rights reserved. | 09.14 | 12- 0266

CONTENTS

Submitting Digital Files Submitting Digital Files to Quad/Graphics SIP User Guide DBL Online Getting Started

Paper Supplier Specs

Printed Matter Shipments

Saddle Stitcher Specifications

Perfect Binder Specifications

Cycle Schedules

Multi-Mail/Multi-Wrap Spoilage Guidelines

Co-Mail Specifications Postal Solutions Co-Mail Fact Sheet Periodical Multi Mail Offline Periodical MultiWrap Offline Periodical Tabloid MultiMail

Mailing Information Permit Entry Point Delivery Monitoring Tracking Consulting Seed Tracking Program

Nonproduction-Ready Media / Production Ready Media

Inkjet Templates

Parcel Shipments Production Ready specs Templates Printed in the United States of America This document may not, in whole or in part, be copied, photocopied, Client Home Page Tutorial-Smartools reproduced, translated, or converted to any electronic or machine Smartools Help readable form without prior written consent of Quad/Graphics Inc.

Notice of Liability Billing- What to Expect The information in this guide is distributed on an "As Is" basis, without warranty. Detail Invoice While every precaution has been taken in the preparation of this guide, Quad/Graphics makes no warranties, expressed or implied, with regard to the guide Commercial Invoice and any associated materials. Quad/Graphics shall not be responsible for any Paper Invoice damages, specifically including consequential, special or indirect damages, arising Paper Storage Invoice out of any person's or third-party entity's use or the performance or lack of Supplemental Invoice performance of the guide, and any associated materials, even if Quad/Graphics has been apprised of the possibility of such damages.

Innovative People Rede ning PrintSM

Submitting Digital Files to Quad/Graphics Submitting Digital Files to Quad/Graphics Table of Contents

chapter 1. introduction to imaging workflows 3 All-digital workflows

chapter 2. quad’s handle & prepare process for all jobs 4 Preparing page files for printing 4 Handle & Prepare steps

chapter 3. quad’s optimization process 4 Optimization vs. Normalization 4 Quad Optimization

chapter 4. guidelines for preparing digital files for quad/graphics 5 Submitting PDF/X-1a files 5 InDesign, QuarkXPress and Acrobat 5 Native page file applications 5 Page construction guidelines 6 Layer ordering 6 Guidelines specific to InDesign files 6 Guidelines specific to QuarkXPress files 6 Guidelines specific to vector art programs 6 Guidelines specific to gravure printing 6 Guidelines specific to Die Cuts, Spot UV & Texturized Spot UV

chapter 5. everything else you need to know about submitting files 7 Fonts 7 Page file printouts 7 What should be marked on each printout? 7 Pantone Colors 7 Total Area Coverage based on paper stock 7 Submitting transparencies, artwork, digital images 8 Preparing digital photography images 8 Network options and file transfers 8 Naming conventions 8 Contact us

printed in the united states of america This document may not, in whole or part, be copied, photocopied, reproduced, translated, or converted to any electronic or machine readable form without prior written consent of Quad/Graphics Inc.

notice of liability The information in this guide is distributed on an “As Is” basis, without warranty. While every precaution has been taken in the preparation of this guide, Quad/Graphics makes no warranties, expressed or implied, with regard to the guide, software and/or hardware, and Quad/Graphics shall not be responsible for any damages, specifically including consequential, special, or indirect damages, arising out of any person’s or third-party entity’s use or the performance or lack of performance of the guide, software, and/or hardware, even if Quad/Graphics has been apprised of the possibility of such damages.

trademarks Throughout this guide, trademarked names may be used. Rather than put a trademark symbol on every occurence of a trademarked name, we state we are using the names only in an editorial fashion and to the benefit of the trademark owner with no intention of infringement of the trademark. All products or name brands are trademarks of their respective holders.

Innovative People Rede ning PrintSM 2 © 2013 Quad/Graphics, Inc. All rights reserved. | 10.13 | 12- 0484 Submitting Digital Files to Quad/Graphics

1. Introduction to Imaging Workflows

All-Digital Workflows These files also undergo our standard “Handle & Prepare” process. See chapters 2 and 3, “Quad’s Handle & Prepare and Welcome to Quad/Graphics, the industry leader in the Optimization Processes” and “Quad’s Optimization Process,” development of all-digital workflows. In 1998 Quad/Graphics for more information. was the first web offset printer to embrace a 100-percent digital computer-to-plate workflow for imaging plates. 3. Workflows for native application files This manual provides the information necessary to submit Imaging provides full prep prepress services for clients digital files for our prepress workflows. We offer three basic submitting QuarkXPress and Adobe InDesign files, categories of digital workflows based on file type. including conversions, digital page assembly, retouching, color manipulation, silhouetting and special effects, 1. Plateready file workflow and proofing. These files undergo our “Handle & All plateready files undergo a standard preparation process Prepare” process and our optimization process. For more we refer to as “Handle & Prepare.” See chapter 2, “Quad’s information, please see chapters 2 and 3, “Quad’s Handle & Handle & Prepare and Optimization Processes,” for more Prepare and Optimization Processes,” “Quad’s Optimization information. Process,” and “Guidelines for Preparing Digital Files for Quad/Graphics.” 2. Postscript and normalized PDF workflows All submitted PostScript and normalized PDF files undergo our optimization process to create streamlined PDF files compatible with any prepress workflow and output device.

The diagram below shows the basic differences in digital workflows based on supplied file types.

Files are positioned After DBLonline final Files downloaded in templates and page approval, PDF and inspected form folios are done files are imposed and for DBLonline sent to platesetter

Plateready File Workflow (Handle & Prepare)

Files are positioned After DBLonline final PS, PDF files Files are optimized in templates and page approval, PDF downloaded to final PDF and form folios are done files are imposed and and inspected inspected for DBLonline sent to platesetter

PostScript & Normalized PDF File Workflow (Optimization)

Prepare file, check Files are positioned After DBLonline final Files downloaded links, fonts, bleed, Files are optimized in templates and page approval, PDF and inspected crossover, spot colors, to final PDF and form folios are done files are imposed and etc., and print to RIP inspected for DBLonline sent to platesetter

Native Application File Workflow (Full Prep)

Innovative People Rede ning PrintSM 3 © 2013 Quad/Graphics, Inc. All rights reserved. | 10.13 | 12- 0484 Submitting Digital Files to Quad/Graphics

Our optimization process is a critical step to ensure the files 2. Quad’s Handle & Prepare move efficiently through our workflows and print correctly Process for All Jobs on press. Quad/Graphics cannot guarantee the accuracy, integrity, and stability of page files unless they undergo preparing page files for printing our optimization process. All incoming page files, including plate ready files, undergo prepress production steps that we call “Handle & Prepare.” optimization vs. normalization Most digital prepress vendors use a traditional digital Quad’s Handle & Prepare is a standardized process with a workflow in which incoming data files, including PDF files, are standard fee that is applied to EVERY print job. The Handle normalized, which means they are converted into standard & Prepare process is documented in our standard operating PDF files for futher processing in a dedicated RIP or workflow. procedures, called Quality Systems Management (QSM), and Many normalized PDF files are NOT plateready and cannot be is managed in exactly the same way at all of our Regional printed without problems. Unflattened transparency layers, Imaging Centers. The imaging QSM system is our guide for example, could erroneously conceal (knock out) text, and for continuous improvement in our performance, allowing images may not be the proper resolution. The bottom line is us to provided the highest attainable quality in prepress that an incorrect page reproduced during a press run could technology and service. result in a great financial burden.

handle & Prepare Steps Quad optimization 1. Receive the page files digitally via FTP or by disk. During optimization, incoming data files are first pre-flighted 2. Download the files onto a network server. to check for common errors. Our verification software 3. Create low-res for imposition (high-res swapped at RIP). confirms that the file is error-free and includes all necessary 4. Impose files in a single-page template. This creates a digital elements and instructions. After pre-flighting, OPI images reader PDF for DBLonline, and separated preview files. are updated to the high-res. The file is then exported, then 5. Inspect ripped preview files. “optimized,” removing layers, flattening transparencies, down- 6. Do form folios for association with DBLonline (i.e., sampling images, setting overprints and creating traps (trap is putting page numbers to the pages based on file-name a Quad requirement). associations). 7. Files go to platemaking after final page approval in The instructions contained in each Quad-optimized PDF file DBLonline. support consistent and reliable file output with any workflow. 8. Impose the page files in plate template for press. The Quad-optimized PDF is ripped at each output device, providing extensive workflow flexibility since any RIP device 3. Quad’s Optimization Process can be used with any proofer, printer or platesetter. The ONLY exceptions to our optimization process are what Our all-digital workflows are based on optimized PDF files. we consider plateready files, including PDF/X-1a files created All non-plateready files from clients, including “normalized” with one of these Quad-certified RIPs: DALiM TWiST, Kodak PDF files often considered as plateready, undergo an PRINERGY Evo and EskoArtwork Nexus. ALL other PDF files “optimization” conversion to create streamlined PDF files that (such as those exported from InDesign and QuarkXpress) are are compatible with any prepress workflow and output device. required to undergo our optimization process. All incoming In addition to normalized PDF files, imaging will optimize files, including plateready files, also go through our standard PostScript files and current versions of QuarkXPress and “Handle & Prepare” process before platemaking. Adobe InDesign. The Quad optimization process converts incoming files into industry-standard PDF/X-1a files, which will process efficiently through any workflow system with maximum security and reliability. Optimization allows our prepress specialists to adjust the PDF file for any output requirement.

Innovative People Rede ning PrintSM 4 © 2013 Quad/Graphics, Inc. All rights reserved. | 10.13 | 12- 0484 Submitting Digital Files to Quad/Graphics 4. Guidelines for Preparing Digital Files for Quad/Graphics

Quad/Graphics is one of the leading prepress providers in indesign, quark and Acrobat PDFs North America, and is capable of processing many different PDFs exported from InDesign and QuarkXPress are not digital file types. plate-ready files. These and other normalized PDF files and PostScript files are accepted, but also must undergo Submitting PDF files our optimization and Handle & Prepare processes to create A PDF optimized or creating using the DALiM TWiST, Kodak plateready files (See chapters 2 & 3). PRINERGY Evo and EskoArtwork Nexus RIPs is the preferred file Download instructions and importable output presets at: format for both web offset and gravure printing. http://www.qg.com/imaging_specifications.asp PDF files created with a RIP other than DALiM TWiST, Kodak PRINERGY Evo and EskoArtwork Nexus must native page file applications undergo our Optimization process. (See chapter 3). Quad/Graphics accepts native Macintosh page files created If a PDF 1.4 and above is created, transparency remains live using the most current released versions of Adobe InDesign must be flattened by the RIP or proofer during prepress. and QuarkXPress. Native InDesign pages and QuarkXPress are Flatteners in RIP software vary, so different RIPs and proofers processed in a traditional prepress workflow. Proofs are then may deliver different results. forwarded to the client for approval. If you supply a flattened proof but an unflattened PDF file of Page Construction Guidelines the page or ad, then the flattener that created the proof must perfectly match our flattener or there may be different • We prefer to have pages created as single pages built to output results. trim size. All PDF files must have: • Reader spreads should be set up as facing single pages. • All fonts embedded • Elements that bleed off the page must be extended 1/8” over the edge of the page on all three outer edges. • Page geometry defined and consistant (trim, bleed, and media/art boxes) • All live matter of importance, including all type, must be a • Correct color space for all elements (CMYK, named spot color, minimum of 1/4” inside the final trim in order to guarantee grayscale) that no essential information is trimmed off. • Spot colors named consistantly with alternative color as CMYK • In constructing pages that will have versions, contact your ISR for specifications for options on how to best build and • Color and Grayscale image resolution between 225 and 300 ppi supply these files. • Bitmap image resolution between 600 and 1200 dpi • InDesign and QuarkXPress offer built-in options for clipping PDF files can not have: paths. Special care should be taken to assure that the desired embedded path (from Photoshop) is selected and active. • Calibrated RGB, LAB, ICC-based color • OPI workflows used with InDesign’s and Quark’s • Form fields transparency functions may require special consideration. • Interactive elements such as movies, sounds, buttons, Contact your Quad ISR for testing prior to submitting hyperlinks and annotations. final files. • OPI comments • All Photoshop images should be 300 dpi (or double the line • Layers screen) and either CMYK or grayscale. Black and white line art should be in bitmap .psd or TIFF format. • Transfer functions • If using a spot color (PMS), do not edit its default name. • Actions and Javascript It should be named exactly the same in all page files and • Security setttings or Encryption linked image files. • Preseparation

Innovative People Rede ning PrintSM 5 © 2013 Quad/Graphics, Inc. All rights reserved. | 10.13 | 12- 0484 Submitting Digital Files to Quad/Graphics

• For variable text, please colorize in a custom spot color • 4th Layer: Variable text named “Variable”. Make this spot color 100C, 0M, 100Y, 0K. • 5th Layer: Images and Art • 6th Layer: Rules and Lines • Thin lines, fine serifs and lightweight or very small type • 7th Layer: Tints, Backgrounds and Shadows (bottom) should be restricted to one color. Reproduce all colored type with a minimum of colors. Guidelines specific to InDesign files • Reverse type and line art should not be less than .007” (1/2 point rule) at the thinnest part of a character or rule. Reverse • To learn more about transparency for print output from type should use dominant color (usually 70 percent or more) InDesign, go to www.adobe.com. for the shape of letters. Where practical, and not detrimental to the appearance of the job, make the type in subordinate Guidelines specific to QuarkXPress files colors slightly larger to minimize register problems on the • To learn more about the best practices for using production press. Small type and fine serifs should not be transparency in QuarkXPress, go to www.quark.com. used for reverse type. The surrounding tone must be dark enough to ensure legibility. • Quark templates/documents should be recreated from scratch in their highest version. Do not open older version • Overprinted (surprinted) type should not be less than .004” Quark documents in a newer version of the application. (1/3 point rule) at the thinnest part of a character or rule. When type is to be overprinted, the background should be Guidelines specific to vector art programs no heavier than 30 percent in any one color and no more than 90 percent total in all four colors for legibility. • Do not supply final page files as Adobe Illustrator. Instead, place the CMYK .ai or .eps file into InDesign or Quark. If • Trapping and overprinting may require special consideration. necessary to construct pages in an art program, clearly note Except for special cases, Quad uses process settings which this to your Quad ISR. Additional charges may apply. automatically overprint only occurrences of 100% K. If you want a black object to knockout, create a color that includes Guidelines specific to gravure printing at least 1% CM & Y along with 100% K. • A dot smaller than five percent cannot be reproduced • Maintain a consistent naming convention for your files on press consistently and will result in a salt-and-pepper that includes the folio(s). Avoid using the following special pattern. characters: ( -, .?/*\({|>=#:”). • Please contact your Quad ISR for specifications on how to • Use InDesign’s “Package” and QuarkXPress’s “Collect for build and supply pages or covers for gravure jobs that will be Output” feature when preparing files for output. These assist perfect-bound. in gathering corresponding art, image files and fonts needed for processing. Guidelines specific to Die CutS, SPot uv &

Layer OrDering Texurized spot uv • Depending on the design complexity of your pages • Contact your ISR. The Die Line ordering process is a and whether you work in a high-res or low-res workflow, 10-business day requirement before earliest press start. a layering strategy can help you and Quad/Imaging work • The shape needs to be built as a vectored artwork; more efficiently and yield the most consistent results. preferably created in Adobe Illustrator. • In general, all body text should be placed on the topmost • The DIE CUT shape should be built as a 1pt stroke (.0138" layer of the page’s stacking order or on its own layer using or .3527 mm) of 100% process black. the Layer Palette. • The SPOT UV shape should be filled with 100% process black. • Using the Layers Palette, a specific solution for a more complex page may be similar to this example: • The TEXTURIZED SPOT UV shape should be built with a 1pt stroke (.0138” or .3527 mm) of 100% process black and a fill of • 1st Layer: Folio versions (topmost) none. If not using the Quad-supplied textures, please contact • 2nd Layer: Tag info such as directions your ISR. • 3rd Layer: Body text

Innovative People Rede ning PrintSM 6 © 2013 Quad/Graphics, Inc. All rights reserved. | 10.13 | 12- 0484 Submitting Digital Files to Quad/Graphics

5. Everything Else You Need to Know About Submitting Files

Fonts Pantone colors According to CREF standards, “fonts used by both customers The Pantone® Process Guide Coated SWOP tint book should and vendor must be the same version, name and manufacturer.” not be used for accurate representation of web offset printing when using anything less than a #3 sheet. The Pantone To accommodate any inconsistencies between customer fonts Process Guide book itself is printed on a #1 sheet @ 175 and our current font library, please supply all the OpenType linescreen. Physical and optical gains and trap values are fonts used in your page files. If you use PostScript fonts, supply visibly different on proof and press, especially in deeper tones. both screen and printer fonts. We don’t recommend using TrueType fonts. Total Area Coverage based on paper stock You may furnish your font library by family in subfolders. The basis weight and type of paper stock to be used in the We recommend maintaining the screen and printer font final printed piece will directly affect the amount of UCR at the organization as originally provided by the font manufacturer. separation stage. There are two options for supplying fonts to Quad: UCR is expressed and checked in the final file as total area 1) Supply a copy of your entire in-house font library. Imaging coverage, which is the sum of the four dot percentages will keep this collection on file and use it whenever your files measured in the same spot of the densest part of the are supplied. Only new additions to your typeface library separation and larger than the size of a quarter. will need to be submitted when you supply your page files • Uncoated and newsprint stocks: 240 percent total area for production. coverage maximum. 2) Supply the fonts used for your job each time page files • Supercalendered stock: 260 percent maximum. are submitted. If we do not receive the necessary fonts to process your job, or are supplied a listing of the fonts, the • Lightweight coated stock: 280-300 percent maximum. customer will be responsible for any type reflows • Heavier coated stock (50 lb. and above): SWOP requires a or substitutions. maximum of 300 percent and 325 percent for small image areas carrying no significant detail. Page file printouts NOTE: If images will be reproduced by both Offset and Gravure, Supply final color or black and white laser printouts at actual size (100%) with no corrections noted. If the image area in the then they should adhere to SWOP, which is 300 percent. page file exceeds the size of a laser or thermal print, print the laser at a reduced percentage, but clearly note the reduction. Submitting transparencies, artwork, digital images If possible, output final printouts with registration marks. This places crop marks on the edges of the file and also prints the If you are submitting digital images or artwork/transparencies name of the file at the top of the page. for scanning, please provide the following information on each image. What should be marked on each of the printouts? • The scan name should be no more than 10 characters. If you • Note any special instructions directly on your laser proofs plan to archive images, it may be helpful to use a unique before submitting them to Quad. naming convention. Your Quad ISR can provide more • If supplying files that are to be output as 3/C, 2/C or 1/C, information about naming conventions. a discussion with your Quad ISR should determine laser • If an image needs to be silhouetted, please indicate “SILO” markup requirements specific to your workflow. on the laser proof and/or transparency. • If fifth/spot colors (actual PMS color) are to be used, they • If an image or artwork requires special effects, such should be clearly indicated. as drop shadows, please indicate it on the laser proof • Clearly indicate on your proofs any areas in which you have and/or transparency. trapping, overprint or knockout concerns.

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• Please supply a black and white laser proof of the image flip books at 100 percent. Imaging will use these proofs to calculate All pages need to be supplied rotated with the correct percent of enlargement/reduction/rotation for each image. orientation as to how the supplier wants them to print.

Preparing digital photography images Naming Conventions Please see “How To Create and Supply Digital Images” at Please name Offset and Gravure files using a maximum http://www.qg.com/imaging_specifications.asp. of 63 characters, excluding the file extension (40 for IMPORTANT NOTE: Digital photographers who have not yet PDF Manager PDFs). worked with Quad should submit test files at least 30 days • Uppercase characters are preferred before production begins. We will use the test files to: • Use only alpha numeric characters within file names • Check color and sharp­ness • Do not use “special characters” such as -, ?/*|\[{>+#:”) • Ensure that we receive workable files If you desire a naming convention that does not conform to • Verify the RGB to CMYK conversion the following example, please contact your Imaging Service Representative to discuss. Network options and file transfers Naming convention example: LP001__42288.job Quad/Graphics maintains a wide variety of network and connectivity options for our clients. Transmitting digital LP 001 _ _ 42288 .job page files to Imaging via the Internet or a Wide Area Network 1 2 3 4 5 6 connection saves time and supports late content changes. Contact your ISR to set up — this requires 48 hours lead time. 1 = First two letters of job name 2 = Three-digit folio (up to 4 digits for books over 999 pages) Quad/Disk 3 & 4 = Reserved for version numbers (no versions in example) Our Quad/Disk file transfer Smartool enables you to send and 5 = Last 5 digits of job number receive low-res or high-res files with ease on either a Mac or 6 = Suffix such as .job, .eps, .pdf PC. Using Quad/Disk, there is no need to compress files prior to sending them. Contact us In order that file transfer methods are completely understood, If you have concerns about any of these guidelines, please please discuss file transfers with your Customer Service contact your Imaging Service Representative. This will prevent Representative or Salesperson before production begins. We delays and additional costs. want to be clear on the file transfer method to be used, which These guidelines do not take into account the many special Imaging facility will receive data, etc. situations that can occur with today’s high-tech prepress NOTE: Internet-based client Smartools require clients to have production processes. We pride ourselves on our flexibility an Internet connection of at least 768K. and customer responsiveness, so if you require special arrangements or procedures in order to submit your files, Network options please contact your Imaging Service Representative or your • Internet: Quad/Graphics maintains multiple DS3 lines to the Imaging Sales Representative. Internet for FTP or Quad/Disk transfers, and client Smartool access. Quad/Net is an AFP share accessible through the Internet. NOTE: Connection speeds on the Internet can vary. • Custom T1 or DS3 (scalable to volume): Connect directly to the Quad/Net or have a connection established between your network and ours. Please note that connections of this nature will require lead times ranging from 30 to 90 days, depending on design and availability. Non-network file transfer If you do not use one of the network file transfer options described above, Imaging accepts files on CD-ROM and DVD.

Innovative People Rede ning PrintSM 8 © 2013 Quad/Graphics, Inc. All rights reserved. | 10.13 | 12- 0484 Quad/Graphics’ Supplier Specifications for Roll Paper

This document provides direction on Quad Graphics’expectations for supplying roll paper for the following plants: Waseca, MN and East Greenville, PA

A. General

1. Unless otherwise specified, or previously approved, all paper shall meet the specifications as set forth herein.

2. All references to a ton in this Specification shall mean 2,000 pounds.

3. As used herein, "basis weight" shall mean the designated numerical basis weight, regardless of whether the actual weight is more or less than the stated numerical weight.

4. Unless otherwise specified specifications are the same for all divisions.

B. Paper Rolls

1. Paper rolls shall be uniformly wound, free of lint, extraneous material, and damage.

2. Roll Wrapper

Wrapper must:

a) Be moisture resistant b) Possess label indicating: i. Brown Printing Code No. ii. Roll Number identifying manufacturing details iii. Roll Weight (Gross and Net) iv. Customer Name v. Purchase Order Number vi. Unwinding Direction vii. Basis Weight viii. Roll Width and Diameter ix. Mill splices per roll x. Bar Code Label 3 of 9 with OCR Readable Print xi. Lineal Feet

3. Diameter: a) The preferred diameter for all rolls is 50 inches. Rolls cannot exceed 50 inches in diameter. For Waseca and East Greenville, roll diameter must be between 48” and 50”.

4. Roll Weight: a) Actual Weight: Roll weight may not exceed 3,200 lbs for rolls that are equal to or less than 38” wide. Roll weight may not exceed 5,700 lbs. for rolls that are greater than 38” wide, but less than 56” wide. Roll weight may not exceed 7,700 lbs. on rolls 71” wide, and may not exceed 8,250# on rolls 74” wide. b) Gross and Net Weight: Gross weight is billable weight, and includes the combined weight of: white paper, wrapper, headers, and fiber core. Net weight indicates the weight of white paper only.

5. Mill Roll Number Identification: Mill roll number must appear on Mill Roll label and be stenciled near the core on both faces of the roll.

6. Web width: a) Variation shall not exceed +/- 1/32” deviation from targeted web width i. Waseca maximum widths are: 2x4 presses – 34” or 37” depending on press, 2x6 press – 56” max., and 2x8 presses -- 71”-74” max depending on press ii. Woodstock max widths are: 2x4 presses – 36” or 37” depending on press, 2x6 p ress -- 56” max., and 2x8 presses -- 71” max iii. East Greenville max widths are: 2x4 presses – 37.25” max and 2x6 – 56” max

7. Cores:

a. Diameter For Waseca inside diameter shall be 3" +.065” /-.000”. Outside diameter shall be 4.353” +/- 0.020”. For East Greenville inside diameter shall be between 3.035” and 3.060”, preferred outside core diameter is 4.5”

b. Core Type - For East Greenville core specifications vary by roll width. For all rolls up to 37.25” wide preferred cores are fiber with internal notches conforming to Figure 1, no metal end caps, and shipped with end plugs. All rolls over 38” wide, plain fiber cores (no notches) no metal end caps, shipped with end plugs are required. Waseca core specifications vary by roll width. For all rolls up to 38” wide, preferred cores are fiber (no notches) conforming to Figure 1, no metal end caps, and shipped with end plugs. All rolls over 38” wide require plain fiber cores (no notches) no metal end caps, and shipped with end plugs.

For all plants steel cores are not allowed. Cores for paper less than 38” wide shall meet or exceed industry standards equivalent to Sonoco HQ5.5, Ahlstrom V4, or Paul S2, with a minimum crush strength of 1150 lbs per 4 inches. Cores for paper 38 inches wide and wider shall meet or exceed industry standards equivalent to Sonoco HQ 6.0.

c. Moisture Core moisture shall not exceed 7%.

d. Offset Cores must be flush with the face of the roll within 0.06".

8. Mill Splices

a. Limits

i. There shall be no more than (2) splices per roll and no more than 30 splices per hundred rolls.

ii. Splices are allowed only in a zone between 5" above the core and 2"of final size. Any two splices cannot be within 2" radially of each other.

iii. Splices shall be marked with a stenciled arrow pointing to splice on both ends of the roll.

iv. Failure to meet the above criteria, will result in rejecting the rolls in question, with handling charges assigned to the owner or mill.

b. Workmanship Splices shall be made with a high degree of workmanship and to the requirements shown in Figure 2.

9. Roll Profile (Schmidt Hardness Readings) Finished rolls shall meet the following minimum profile requirements measured by a Schmidt hammer or equivalent device. Example acceptable and unacceptable profiles are shown in Figure 3.

a) Average Hardness shall be between 35 and 50 points. b) Range Maximum to minimum readings shall not exceed 10 points. c) Gradient shall not exceed 8 points in 6". Page | 2

10. Internal Barcode Labels Self-adhesive bar code labels are not allowed on ends of rolls except centered on core plugs. Preferred bar code labels are non-adhesive and held in place by the core plug.

11. Basis Weight, the average for an order should not exceed the ordered weight. The targeted basis weight should be nominal to 0.25 percent under the stated basis weight..

C. Delivery

1. Documentation a) Shipping Manifest (hard copy) shall be sent to the applicable address with the shipment: Address Quad Graphics, Inc. 668 Gravel Pike East Greenville, PA 18041-2199 Attn:Paper Warehouse

Quad Graphics, Inc. 2300 Brown Avenue PO Box 1549 Waseca, MN 56093-0517 Attn: Paper Warehouse

b) Shipping Manifest Information (hard copy) The shipping manifest shall contain: (i) Roll number (ii) Roll weight (Gross and Net) (iii) Lineal feet on each roll (iv) Number of rolls (v) Basis weight (vi) Roll width (vii) Number of splices for each roll (viii) Code number (ix) Customer name (x) Purchase order number (xi) Amount ordered (lbs)

c) Electronic Manifests Electronic manifests should contain all of the order information shown in Figure 4. Total amount of paper ordered on each purchase order needs to be included in “Notes:” field. Send electronic manifests as early as possible.

d) Packing List A packing list must be clearly visible when the load doors are opened. All loads without manifests will be detained or refused until driver can produce a packing list.

e) Roll Number Key A roll number interpretation key shall be supplied with each shipment. Roll numbers should adhere to the TAPPI Roll Identifying Procedure and include sequences for mill, paper machine number, reel identifier, set within reel, and roll position.

2. Location Deliver paper to:

Address Quad Graphics, Inc. 668 Gravel Pike East Greenville, PA 18041-2199 Page | 3

Quad Graphics, Inc. 2300 Brown Avenue Waseca, MN 56093-0517

Rail Siding Waseca CP (Canadian Pacific) East Greenville Quad Graphics

3. Schedule a. Receiving Hours: Waseca Monday through Friday, 7am – 3am (by appointment) 507-835-0356

East Greenville 24 Hours, Monday-Friday.

b. Delivery Appointments: All trucks shall have a delivery appointment scheduled 24 hours in advance. When scheduling a delivery appointment, drivers should know the size basis weight, and grade of paper to be delivered, and provide the Quad Purchase Order Number (for Quad purchased paper) or the Customer/Job name (for Customer purchased paper).

D. RAIL CAR LOADING REQUIREMENTS

1. Loading Standards

All loads shipped by rail must conform to the standards set forth in pamphlet No. 39 "Minimum Loading Standards for Rolls of Newsprint/Groundwood Paper and Roll Printing Paper in Closed Cars" issued by the Association of American Railroads, Operations and Maintenance Department, Freight Claim and Damage Prevention Division, 50 F Street, N. W., Washington, DC 20001. Loads must also conform to the standards set forth in the 500 and 600 series pamphlets, also issued by the Association of American Railroads (AAR).

2. Bulkhead Door Cars Bulkhead door cars are not allowed.

3. Car Orientation Rail cars must be spotted so that loading side corresponds with Quad Graphics unloading dock.

4. Roll loading (Railcar and truckload shipments) Quad Graphics prefers that all roll stock be shipped by log postion. That is, if Quad is receiving 2 cuts from a log and it is a mulitple carload order, place all #1 postion rolls in one car and all #2 position rolls in another car. If this is not possible, please try to load similar roll positions (Group together) from brake end to air end (Nose to tail on trucks). Once running on press, running by log position greatly enhances press performance and reduces waste.

5. Roll Unloading Space must be provided at the car door for a dock plate. A4 insert roll loading pattern at the door opening is recommended with horizontal air bags.

E. LATE DELIVERIES

1. Late deliveries will be reviewed by our Paper Purchasing department and paper mills on a case by case basis. Deliveries will be considered late if the paper mill fails to meet the mutually agreed upon delivery dates noted by the supplier on the order acknowledgement and communicated to our Purchasing department.

2. Deliveries may be refused if paper shipments are late and received after the job is off press, if no further identifiable use is found for the paper.

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F. QUALITY ASSURANCE

1. Paper Pre-Press Testing Printer reserves the right to test each lot of paper and compare the results to reference data and paper samples of acceptable quality stored in Printer's Quality Assurance Department. Test results shall be communicated to Printer's Customer in writing including samples.

2. Tested Paper Characteristics Printer reserves the right to specify and test each lot of paper for any physical or optical property that the Printer deems necessary. Examples of selective testing may include but are not limited to:

a. Basis Weight b. Smoothness c. Porosity d. Tensile and Tensile Energy Absorption e. Tear f. Gloss g. Brightness h. Opacity i. Color j. Oil Absoprtion k. Moisture Content l. Roll Profile

G. STANDARDS OF PERFORMANCE

1. Nonconformance Paper that does not meet Standards of Performance or is otherwise not fit for use shall be cause for rejection. Customer will be informed promptly upon discovery of nonconforming paper and such paper shall be held for instructions. If Printer is required to use defective or nonconforming paper, Printer shall be compensated an amount that fairly reflects the increase in costs for use of such defective paper.

2. Customer supplied paper that does not carry a manufacturer’s warranty (includding but not limited to “Mill Seconds” or “Converted” paper) may be subject to additional costs due to performance issues including press or finishing downtime, excessive waste, equipment damage, or any other extraordinary circumstances incurred. Quad Graphics reserves the right to reject any rolls that do not pass inspection for basic roll quality standards including but not limited to winding, slitting, splices, basis weight/grade variation, etc.

3. Runnability

a. Roll Runnability Standards Rolls shall be rejected after 2 breaks with exception of bursts where we will reject after 1 break.

b. Job Runnability Standards Overall web break levels for a job are defined as the sum of all paper related breaks plus ½ of all unknown breaks. This quantity will not exceed 3.0 breaks per 100 rolls. To calculate the allowable web breaks, determine the number of rolls run divided by 100. Multiply this number by 3 to obtain number of breaks. To calculate chargeable web breaks, determine the paper + ½ unknown web breaks and subtract the allowable web breaks.

Page | 5

c. Quad may debit the following for all web breaks in excess of 3/100 rolls for offset presses:

Downtime Charge

Web Breaks $ per Break Imp / Break

2x4 $550.00 1700 2x6 $750.00 2250 2x8 $1,000.00 2500

H. Printability a. Roll Printability Standards Rolls exhibiting or causing paper related printing problems will be rejected. Printing problems include but are not limited to: Blistering Blanket Contamination Coating Streaks Linting Picking Scale

I. Claims Policy:

1. Transit No time limitation exists with respect to the discovery of concealed water damage. We will do our best to report cases as they are discovered.

2. Submitted Claims

a. Notification of transit claims will be filed directly with the originating paper mill. In the cases where paper was shipped from another printer, claim documentation will be forwarded to the papers’ owner. Resolution of the claim is then the responsibility of the owner.

b. Notification of defective roll claims will be filed directly with the paper manufacturer. Quad will provide evidence of damages.

c. Claims are to be resolved within 21 calendar days from the file date. Roll disposition is required. If disposition is not received within 21 days, Quad reserves the right to scrap the rolls at the salvage value of $35/ton.

d. Disputed claims that remain unresolved after 21 calendar days will be forwarded to Quad Graphics’ Paper Purchasing department for resolution.

e. Press production claims (see the previous section on paper performance) will be filed directly with the mill. Reimbursement from the paper supplier will be the customer’s responsibility.

Page | 6

1.5 .75 +.06 .44 - .00

1.5 RAD OPTIONAL

CROSS SECTION

FIGURE 1. CORE NOTCHES FOR HIGH STRENGTH FIBER CORES

2 TO 3 DEGREES

NO EXPOSED GLUE OR WRINKLES

.06 TAB LENGTH 1.25 MAX

CUT BACK ENDS OF SPLICE. USE PROTECTIVE PLASTIC SHEET UNDER SPLICE .0015 TAPE WHEN CUTTING EDGE THICKNESS .3 MAX CROSS SECTION

FIGURE 2. MILL SPLICE REQUIREMENTS

Page | 7

EXAMPLE SCHMIDT HAMMER PROFILES

ACCEPTABLE PROFILE

AVERAGE HARDNESS: 44 TOTAL RANGE: 6 MAXIMUM SLOPE: 6 POINTS/6 INCHES

UNACCEPTABLE PROFILE

AVERAGE HARDNESS: 36 TOTAL RANGE: 18 MAXIMUM SLOPE: 12 POINTS/6 INCHES

UNACCEPTABLE PROFILE

AVERAGE HARDNESS: 37 TOTAL RANGE: 22 MAXIMUM SLOPE: 10 POINTS/6 INCHES

FIGURE 3. SCHMIDT PROFILE LIMITS: AVERAGE: 35 - 50 TOTAL RANGE: 10 MAXIMUM SLOPE: 8 POINTS/6 INCHES

Page | 8

Printed Matter Shipment Procedure

The following are Quad/Graphics’ requirements for supplying materials other than paper.

Packaging Requirements Scheduled Delivery Appointments

Materials being delivered must meet the following requirements. In order to avoid delays, it continues to be our policy that all

1) All materials must be accompanied by a detailed packing list deliveries MUST be scheduled at least 24 hours in advance with

and Bill of Lading ("BOL"). Quad/Graphics' Inventory Department. As a carrier, you should call

2) Each skid and/or carton should be clearly marked on all four to make an appointment at which time you'll be provided with an

sides with the following information: appointment number. This appointment number must appear on

a) Counts per lift/carton the BOL. If you do not have an appointment, delivery will not be

b) Total counts per skid refused, but will be delayed until the receiving schedule permits an

c) Total number of pieces (forms) for roll stock and/or fanfold unscheduled delivery.

d) Description of piece (key code, unique identifier)

e) Title and issue or a Quad/Graphics job number When calling please specify "Insert Receiving."

3) All skids must be secured, wrapped and banded with plastic

banding, not metal. The following are the receiving appointment phone numbers

4) The total height of the skid can be no more than 45", the listed by location:

dimensions of which must be no more than 48" long by 40" Plant Telephone Hours Notes wide and not less then 46" long by 36" wide. Augusta, GA (706) 854-5279 M-F, 7 am - 7 Quad/Graphics reserves the right to refuse delivery of materials pm that do not meet the packaging requirements OR to repackage Franklin, KY (270) 598-7850 M-F, 7 am - 5 pm the materials for a fee (based on prevailing rates) OR to require the Martinsburg, (304) 260-7315 M-F 7:30 am - 5 Please sched- materials be picked up by the Customer. WV (304) 260-7147 pm ule appts 24 hrs. in advance Quad/Graphics' Job Number Martinsburg, (304) 260-7315 24x7 WV (Annex All product shipments MUST be accompanied by Quad/Graphics' Location) six-character "JOB NUMBER" on the BOL. If the Quad/Graphics job Merced, CA (209) 384-0444 24x7 Check in at arri- ext. 211 val/ departure number is not available, the BOL must include the title and issue of clerk first the product being delivered. Midland, MI (989) 698-1479 M-F, 9 am - 3 pm

Multi-Part Shipments Oklahoma City, (405) 264-4205 M-F 7 am - 4 Please sched- OK pm ule appts 24 For any multi-part shipment, the Bills of Lading (BOL) must clearly hrs. in advance state how many separate shipments make up the total shipment. Saratoga (518) 581-4865 M-F, 7 am - 5 Please sched- Springs, NY pm ule appts 24 For example, “Shipment 1 of 3” or “Shipment 2 of 3,” etc. hrs. in advance Waseca, MN (507) 835-0393 M-F, 7 am - 5 pm The Rock, GA (706) 646-5238 M-F, 7 am - 7 pm Wisconsin - All (414) 566-2100 7 am - 6 pm Plants East Greenville, (215) 541-2533 7 am - 5 pm PA Saddle Stitcher Paper Specs It is very important to let the finishing department know if there are different basis weights of paper and/or coated and uncoated stock running on the same job. The job will not be calibrated correctly and many books will be rejected that are actually good books

**Cover dimensions cannot exceed the dimensions of the largest form (not insert) in the book. If it is, pre‐ trimming will be required and charges appropriately applied. Covers: Machine Maximum Minimum Grain Basis Basis Weight Weight Saddle 160# 60# **Must run in Stitcher the direction of the backbone

Cover Wraps: • Must be the same width as the regular covers (Including Gate‐Folds) • Prefer 80# high bulk

Body Forms: Signature (by page count) Saddle Stitcher 1 1st & last signature : 2 page N/A 4 page Minimum 50# *4 page gate N/A Reverse Lap Signature: *6 page double gatefold Minimum 60# All other signatures: 2 page N/A 4 page Minimum 40# 4 8 page Minimum 32# 16+ page Minimum 32#

*Any gatefold must be designed so that it is a ½” from the bind edge and ¼” away from the face trim edge. A poster type gatefold must be designed so that any fold that should not be trimmed is at least ¼” away from any trimmed edge. 1. F.O.L.D. (first or last down) premiums apply. 4. Four page center signatures for Saddle Stitch have to be a minimum of 50#

Saddle Stitcher Specs

SADDLE STITCH HOPPER SPECS

Maximum Head‐Foot 12‐5/8 " Minimum Head‐Foot 8‐1/8 " Maximum Backbone‐Face 9‐1/2 " Minimum Backbone‐Face 6‐1/8" Maximum Lap 1/2 " Minimum Lap 3/8" Minimum Calibrated Flap 5‐1/2" Minimum Non‐Calibrated Flap 5‐1/2"

SADDLE STITCH TRIMMER SPECS

Maximum Head‐Foot 12 " Minimum Head‐Foot 9 " Maximum Backbone‐Face 9 " Minimum Backbone‐Face 6 " Maximum Trim Removed 5/8 " Maximum Book Thickness 1/4 "

*All Specs are basic starting points and to use as guidelines. Please inquire to anything outside this spec sheet.

Perfect Binder Paper Specs

Covers: Machine Maximum Minimum Backbone Side‐Pasting Grain Basis Basis Thickness

Perfect 160# 70# *Same Thickness Must be Scored an 1/4” **Must run in Binder as Book Thickness from the backbone (for the direction of hinged backbone) the backbone

*** Specialty or gimmick covers require a heavier minimum basis weight (a heavier paper).

RELEASABLE COVER WRAPS • Releasable wraps must be the same width as regular covers (including gatefold covers). • Minimum 80 lb. coated text or 75 lb. high bulk. • Prefer no printing on spine of wrap. • Can demo feed up to 3 wraps. • Cannot demo feed regular covers when applying releasable wraps.

Body Forms: Signature (by page count) Perfect Binder 1 1st & last signature : 2 page Minimum 80#2 4 page Minimum 50# *4 page gate Minimum 80#2 Reverse Lap Signature: *6 page double gatefold N/A All other signatures: 2 page Minimum 80# 4 page Minimum 40# 8 page Minimum 32# 16+ page Minimum 32#

*Any gatefold must be designed so that it is a ½” from the bind edge and ¼” away from the face trim edge. A poster type gatefold must be designed so that any fold that should not be trimmed is at least ¼” away from any trimmed edge. 1. F.O.L.D. (first or last down) premiums apply. 2. Minimum 80# holds standard pocket cost, 70# and 60# is acceptable but have cost premiums. 3. Assumes book is .5” max thickness 4. Four page center signatures for Saddle Stitch have to be a minimum of 50#

Bind‐In Cards » Minimum of 7 point Cardstock • Bind‐In Card must be no more than 2" shorter than the final trim size from head to foot and a minimum of 6" from backbone to face. • F.O.L.D. (first or last down) premiums apply.

Perfect Bound Specs

PERFECT BINDER HOPPER SPECS Regular Printer Feeder Reverse Disc Maximum Head‐Foot 11 ½ "11 ½ "11 ½ " Minimum Head‐Foot 3 ½ "5 "3 ½ " Maximum Backbone‐ Face 9 ½ "9 ½ "8 ½ " Minimum Backbone‐ Face 4 "6 "6 ¾ "

PERFECT BINDER TRIMMER SPECS Regular Maximum Head‐Foot 11 ½ " Minimum Head‐Foot 9 " Maximum Backbone‐Face 9 ½ " Minimum Backbone‐Face 6 " Maximum Trim Removed ½ " Maximum Book Thickness 1 1/8 "

*All Specs are basic starting points and to use as guidelines. Please inquire to anything outside this spec sheet.

• Minimum book thickness for all machines is 1/8". • Minimum head, foot & face trim for all machines is 1/8". • An 1/8" skive is normally removed from the backbone. • Books over 3/4" thick require 3/16" minimum face, head, and foot trim.

BIND‐IN CARDS: • Minimum of 7 point card stock • Any removable card or insert must be perforated at least ½” from fold • Minimum Face to Backbone » 4" • Maximum Size » Same as Trim Size • Any removable card or insert must be perforated at least ½" from fold.

BLOW‐IN CARDS Minimum Size » 3 1/2" x 5" Maximum Size » 4" x 6" • Blow‐in cards must be at least 32 pages from the front or back cover of the book and cannot be run in a printer feeder pocket. MAX 4 per machine. • Any insert or card dimensions cannot exceed the dimensions of the largest form in the book. If it does, pre‐trimming will be required and appropriate charges will apply. Any unique insert, gatefold, etc. must be evaluated and approved by the finishing department on an individual basis before they can be run in any location. Please specify if the insert will be first or last down.

TIP‐ON’S Magnets, CDs, fragrance samples, coupons, and credit cards are all examples of items that can be Tipped‐on to a host piece. These items are typically attached to the host piece via a non‐adhesive, releasable hot melt. • Tip‐ons need to be specifically designed to each job and their intended use. • Tip‐on has to be securely attached to the carrier with either permanent or releasable glue. • Consideration has to be given to the bulk of the book so as not to cause problems in the clamps or in the trimmer. (If the book is too bulky, it will cause the machine to go down because everything will clump together.) • Tip‐on has to be machinable and approved by Finishing.

CD‐ROM • Limit to one CD‐ROM per book, otherwise book and bundle become too oddly shaped, affecting machinability and trim quality. • CD‐ROM has to be secured in a carrier or put in a secured package so that the piece is machinable. See example below.

REVERSE DISC GATEFOLDS • Any gatefold part must be designed so that it is 1/2" away from the bind edge and 1/4" away from the face trim edge. See example.

A poster type gatefold must be designed so that any fold that should not be trimmed is at least 1/4" away from any trimmed edge. See example.

Other Enhancements *Note: All general standards (minimum and maximum numbers) provided below assume that the form/folio/signature/card is not the first or last page down on the raceway. Mechanical limitations on Perfect Binders dictate that the first and last pages down have different required standards.

Standard and Periodical Pool Cycles

Cycle ID RMS Cycle Start Ship Date Standard In- Standard In- Periodical In- Periodical In- Prodn-Ready Cycle Close Postage Due Primary SCF Primary BMC Number Home Start Home End Date Home Start Home End Date File Due Date Date Delivery Date Delivery Date Date Date 15/08A 201508AAAA 1/2/2015 1/12/2015 1/15/2015 1/9/2015 1/13/2015 12/23/2014 12/26/2014 1/9/2015 1/7/2015 15/08B 201508BBBB 1/5/2015 1/14/2015 1/17/2015 1/12/2015 1/15/2015 12/26/2014 12/29/2014 1/12/2015 1/9/2015 15/08C 201508CCCC 1/7/2015 1/16/2015 1/21/2015 1/14/2015 1/18/2015 12/29/2014 1/2/2015 1/14/2015 1/12/2015 15/09A 201509AAAA 1/9/2015 1/20/2015 1/23/2015 1/17/2015 1/21/2015 1/2/2015 1/6/2015 1/16/2015 1/14/2015 15/09B 201509BBBB 1/12/2015 1/21/2015 1/24/2015 1/19/2015 1/22/2015 1/5/2015 1/7/2015 1/19/2015 1/16/2015 15/09C 201509CCCC 1/14/2015 1/23/2015 1/27/2015 1/21/2015 1/24/2015 1/7/2015 1/9/2015 1/21/2015 1/19/2015 15/10A 201510AAAA 1/16/2015 1/26/2015 1/29/2015 1/23/2015 1/27/2015 1/9/2015 1/13/2015 1/23/2015 1/21/2015 15/10B 201510BBBB 1/19/2015 1/28/2015 1/31/2015 1/26/2015 1/29/2015 1/12/2015 1/14/2015 1/26/2015 1/23/2015 15/10C 201510CCCC 1/21/2015 1/30/2015 2/3/2015 1/28/2015 1/31/2015 1/14/2015 1/16/2015 1/28/2015 1/26/2015 15/11A 201511AAAA 1/23/2015 2/2/2015 2/5/2015 1/30/2015 2/3/2015 1/16/2015 1/20/2015 1/30/2015 1/28/2015 15/11B 201511BBBB 1/26/2015 2/4/2015 2/7/2015 2/2/2015 2/5/2015 1/19/2015 1/21/2015 2/2/2015 1/30/2015 15/11C 201511CCCC 1/28/2015 2/6/2015 2/10/2015 2/4/2015 2/7/2015 1/21/2015 1/23/2015 2/4/2015 2/2/2015 15/12A 201512AAAA 1/30/2015 2/9/2015 2/12/2015 2/6/2015 2/10/2015 1/23/2015 1/27/2015 2/6/2015 2/4/2015 15/12B 201512BBBB 2/2/2015 2/11/2015 2/14/2015 2/9/2015 2/12/2015 1/26/2015 1/28/2015 2/9/2015 2/6/2015 15/12C 201512CCCC 2/4/2015 2/13/2015 2/18/2015 2/11/2015 2/15/2015 1/28/2015 1/30/2015 2/11/2015 2/9/2015 15/13A 201513AAAA 2/6/2015 2/17/2015 2/20/2015 2/14/2015 2/18/2015 1/30/2015 2/3/2015 2/13/2015 2/11/2015 15/13B 201513BBBB 2/9/2015 2/18/2015 2/21/2015 2/16/2015 2/19/2015 2/2/2015 2/4/2015 2/16/2015 2/13/2015 15/13C 201513CCCC 2/11/2015 2/20/2015 2/24/2015 2/18/2015 2/21/2015 2/4/2015 2/6/2015 2/18/2015 2/16/2015 15/14A 201514AAAA 2/13/2015 2/23/2015 2/26/2015 2/20/2015 2/24/2015 2/6/2015 2/10/2015 2/20/2015 2/18/2015 15/14B 201514BBBB 2/16/2015 2/25/2015 2/28/2015 2/23/2015 2/26/2015 2/9/2015 2/11/2015 2/23/2015 2/20/2015 15/14C 201514CCCC 2/18/2015 2/27/2015 3/3/2015 2/25/2015 2/28/2015 2/11/2015 2/13/2015 2/25/2015 2/23/2015 15/15A 201515AAAA 2/20/2015 3/2/2015 3/5/2015 2/27/2015 3/3/2015 2/13/2015 2/17/2015 2/27/2015 2/25/2015 15/15B 201515BBBB 2/23/2015 3/4/2015 3/7/2015 3/2/2015 3/5/2015 2/16/2015 2/18/2015 3/2/2015 2/27/2015 15/15C 201515CCCC 2/25/2015 3/6/2015 3/10/2015 3/4/2015 3/7/2015 2/18/2015 2/20/2015 3/4/2015 3/2/2015 15/16A 201516AAAA 2/27/2015 3/9/2015 3/12/2015 3/6/2015 3/10/2015 2/20/2015 2/24/2015 3/6/2015 3/4/2015 15/16B 201516BBBB 3/2/2015 3/11/2015 3/14/2015 3/9/2015 3/12/2015 2/23/2015 2/25/2015 3/9/2015 3/6/2015 15/16C 201516CCCC 3/4/2015 3/13/2015 3/17/2015 3/11/2015 3/14/2015 2/25/2015 2/27/2015 3/11/2015 3/9/2015 15/17A 201517AAAA 3/6/2015 3/16/2015 3/19/2015 3/13/2015 3/17/2015 2/27/2015 3/3/2015 3/13/2015 3/11/2015 15/17B 201517BBBB 3/9/2015 3/18/2015 3/21/2015 3/16/2015 3/19/2015 3/2/2015 3/4/2015 3/16/2015 3/13/2015 15/17C 201517CCCC 3/11/2015 3/20/2015 3/24/2015 3/18/2015 3/21/2015 3/4/2015 3/6/2015 3/18/2015 3/16/2015 15/18A 201518AAAA 3/13/2015 3/23/2015 3/26/2015 3/20/2015 3/24/2015 3/6/2015 3/10/2015 3/20/2015 3/18/2015 15/18B 201518BBBB 3/16/2015 3/25/2015 3/28/2015 3/23/2015 3/26/2015 3/9/2015 3/11/2015 3/23/2015 3/20/2015 15/18C 201518CCCC 3/18/2015 3/27/2015 3/31/2015 3/25/2015 3/28/2015 3/11/2015 3/13/2015 3/25/2015 3/23/2015 15/19A 201519AAAA 3/20/2015 3/30/2015 4/2/2015 3/27/2015 3/31/2015 3/13/2015 3/17/2015 3/27/2015 3/25/2015 15/19B 201519BBBB 3/23/2015 4/1/2015 4/4/2015 3/30/2015 4/2/2015 3/16/2015 3/18/2015 3/30/2015 3/27/2015 15/19C 201519CCCC 3/25/2015 4/3/2015 4/7/2015 4/1/2015 4/4/2015 3/18/2015 3/20/2015 4/1/2015 3/30/2015 15/20A 201520AAAA 3/27/2015 4/6/2015 4/9/2015 4/3/2015 4/7/2015 3/20/2015 3/24/2015 4/3/2015 4/1/2015 15/20B 201520BBBB 3/30/2015 4/8/2015 4/11/2015 4/6/2015 4/9/2015 3/23/2015 3/25/2015 4/6/2015 4/3/2015 15/20C 201520CCCC 4/1/2015 4/10/2015 4/14/2015 4/8/2015 4/11/2015 3/25/2015 3/27/2015 4/8/2015 4/6/2015 15/21A 201521AAAA 4/3/2015 4/13/2015 4/16/2015 4/10/2015 4/14/2015 3/27/2015 3/31/2015 4/10/2015 4/8/2015 15/21B 201521BBBB 4/6/2015 4/15/2015 4/18/2015 4/13/2015 4/16/2015 3/30/2015 4/1/2015 4/13/2015 4/10/2015 15/21C 201521CCCC 4/8/2015 4/17/2015 4/21/2015 4/15/2015 4/18/2015 4/1/2015 4/3/2015 4/15/2015 4/13/2015 15/22A 201522AAAA 4/10/2015 4/20/2015 4/23/2015 4/17/2015 4/21/2015 4/3/2015 4/7/2015 4/17/2015 4/15/2015 15/22B 201522BBBB 4/13/2015 4/22/2015 4/25/2015 4/20/2015 4/23/2015 4/6/2015 4/8/2015 4/20/2015 4/17/2015 15/22C 201522CCCC 4/15/2015 4/24/2015 4/28/2015 4/22/2015 4/25/2015 4/8/2015 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6/17/2016 6/19/2016 16/28 201628MULT 7/9/2016 7/14/2016 6/16/2016 6/20/2016 6/24/2016 6/26/2016 16/29 201629MULT 7/14/2016 7/19/2016 6/23/2016 6/27/2016 7/1/2016 7/3/2016 16/30 201630MULT 7/21/2016 7/26/2016 6/29/2016 7/1/2016 7/8/2016 7/10/2016 16/31 201631MULT 7/28/2016 8/2/2016 7/7/2016 7/11/2016 7/15/2016 7/17/2016 16/32 201632MULT 8/4/2016 8/9/2016 7/14/2016 7/18/2016 7/22/2016 7/24/2016 16/33 201633MULT 8/11/2016 8/16/2016 7/21/2016 7/25/2016 7/29/2016 7/31/2016 16/34 201634MULT 8/18/2016 8/23/2016 7/28/2016 8/1/2016 8/5/2016 8/7/2016 16/35 201635MULT 8/25/2016 8/30/2016 8/4/2016 8/8/2016 8/12/2016 8/14/2016 16/36 201636MULT 9/1/2016 9/6/2016 8/11/2016 8/15/2016 8/19/2016 8/21/2016 16/37 201637MULT 9/10/2016 9/15/2016 8/18/2016 8/22/2016 8/26/2016 8/28/2016 16/38 201638MULT 9/15/2016 9/20/2016 8/25/2016 8/29/2016 1/21/2016 9/4/2016 16/39 201639MULT 9/22/2016 9/27/2016 8/31/2016 9/2/2016 9/9/2016 9/11/2016 16/40 201640MULT 9/29/2016 10/4/2016 9/8/2016 9/12/2016 9/16/2016 9/18/2016 16/41 201641MULT 10/6/2016 10/11/2016 9/15/2016 9/19/2016 9/23/2016 9/25/2016 16/42 201642MULT 10/15/2016 10/20/2016 9/22/2016 9/26/2016 9/30/2016 10/2/2016 16/43 201643MULT 10/20/2016 10/25/2016 9/29/2016 10/3/2016 10/7/2016 10/9/2016 16/44 201644MULT 10/27/2016 11/1/2016 10/6/2016 10/10/2016 10/14/2016 10/16/2016 16/45 201645MULT 11/3/2016 11/8/2016 10/13/2016 10/17/2016 10/21/2016 10/23/2016 16/46 201646MULT 11/11/2016 11/16/2016 10/20/2016 10/24/2016 10/28/2016 10/30/2016 16/47 201647MULT 11/17/2016 11/22/2016 10/27/2016 10/31/2016 11/4/2016 11/6/2016 16/48 201648MULT 11/24/2016 11/29/2016 11/3/2016 11/7/2016 11/11/2016 11/13/2016 16/49 201649MULT 12/1/2016 12/6/2016 11/10/2016 11/14/2016 11/18/2016 11/20/2016 16/50 201650MULT 12/8/2016 12/13/2016 11/17/2016 11/21/2016 11/25/2016 11/27/2016 16/51 201651MULT 12/15/2016 12/20/2016 11/23/2016 11/28/2016 12/2/2016 12/4/2016 16/52 201652MULT 12/22/2016 12/27/2016 12/1/2016 12/5/2016 12/9/2016 12/11/2016 16/53 201653MULT 12/29/2016 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Cycle ID RMS Cycle In-Home Start In-Home End File Due Date File Ready Date Postage Date Production Date Number Date Date 15/09 201509MULT 1/15/2015 1/20/2015 12/19/2014 12/23/2014 1/2/2015 1/4/2015 15/10 201510MULT 1/22/2015 1/27/2015 12/30/2014 1/5/2015 1/9/2015 1/11/2015 15/11 201511MULT 1/29/2015 2/3/2015 1/8/2015 1/12/2015 1/16/2015 1/18/2015 15/12 201512MULT 2/5/2015 2/10/2015 1/15/2015 1/19/2015 1/23/2015 1/25/2015 15/13 201513MULT 2/12/2015 2/17/2015 1/22/2015 1/26/2015 1/30/2015 2/1/2015 15/14 201514MULT 2/19/2015 2/24/2015 1/29/2015 2/2/2015 2/6/2015 2/8/2015 15/15 201515MULT 2/26/2015 3/3/2015 2/5/2015 2/9/2015 2/13/2015 2/15/2015 15/16 201516MULT 3/5/2015 3/10/2015 2/12/2015 2/16/2015 2/20/2015 2/22/2015 15/17 201517MULT 3/12/2015 3/17/2015 2/19/2015 2/23/2015 2/27/2015 3/1/2015 15/18 201518MULT 3/19/2015 3/24/2015 2/26/2015 3/2/2015 3/6/2015 3/8/2015 15/19 201519MULT 3/26/2015 3/31/2015 3/5/2015 3/9/2015 3/13/2015 3/15/2015 15/20 201520MULT 4/2/2015 4/7/2015 3/12/2015 3/16/2015 3/20/2015 3/22/2015 15/21 201521MULT 4/9/2015 4/14/2015 3/19/2015 3/23/2015 3/27/2015 3/29/2015 15/22 201522MULT 4/16/2015 4/21/2015 3/26/2015 3/30/2015 4/3/2015 4/5/2015 15/23 201523MULT 4/23/2015 4/28/2015 4/2/2015 4/6/2015 4/10/2015 4/12/2015 15/24 201524MULT 4/30/2015 5/5/2015 4/9/2015 4/13/2015 4/17/2015 4/19/2015 15/25 201525MULT 5/7/2015 5/12/2015 4/16/2015 4/20/2015 4/24/2015 4/26/2015 15/26 201526MULT 5/14/2015 5/19/2015 4/23/2015 4/27/2015 5/1/2015 5/3/2015 15/27 201527MULT 5/21/2015 5/26/2015 4/30/2015 5/4/2015 5/8/2015 5/10/2015 15/28 201528MULT 5/28/2015 6/2/2015 5/7/2015 5/11/2015 5/15/2015 5/17/2015 15/29 201529MULT 6/4/2015 6/9/2015 5/14/2015 5/18/2015 5/22/2015 5/24/2015 15/30 201530MULT 6/11/2015 6/16/2015 5/20/2015 5/22/2015 5/29/2015 5/31/2015 15/31 201531MULT 6/18/2015 6/23/2015 5/28/2015 6/1/2015 6/5/2015 6/7/2015 15/32 201532MULT 6/25/2015 6/30/2015 6/4/2015 6/8/2015 6/12/2015 6/14/2015 15/33 201533MULT 7/2/2015 7/7/2015 6/11/2015 6/15/2015 6/19/2015 6/21/2015 15/34 201534MULT 7/9/2015 7/14/2015 6/18/2015 6/22/2015 6/26/2015 6/28/2015 15/35 201535MULT 7/16/2015 7/21/2015 6/25/2015 6/29/2015 7/3/2015 7/5/2015 15/36 201536MULT 7/23/2015 7/28/2015 7/2/2015 7/6/2015 7/10/2015 7/12/2015 15/37 201537MULT 7/30/2015 8/4/2015 7/9/2015 7/13/2015 7/17/2015 7/19/2015 15/38 201538MULT 8/6/2015 8/11/2015 7/16/2015 7/20/2015 7/24/2015 7/26/2015 15/39 201539MULT 8/13/2015 8/18/2015 7/23/2015 7/27/2015 7/31/2015 8/2/2015 15/40 201540MULT 8/20/2015 8/25/2015 7/30/2015 8/3/2015 8/7/2015 8/9/2015 15/41 201541MULT 8/27/2015 9/1/2015 8/6/2015 8/10/2015 8/14/2015 8/16/2015 15/42 201542MULT 9/3/2015 9/8/2015 8/13/2015 8/17/2015 8/21/2015 8/23/2015 15/43 201543MULT 9/10/2015 9/15/2015 8/20/2015 8/24/2015 8/28/2015 8/30/2015 15/44 201544MULT 9/17/2015 9/22/2015 8/27/2015 8/31/2015 9/4/2015 9/6/2015 15/45 201545MULT 9/24/2015 9/29/2015 9/2/2015 9/4/2015 9/11/2015 9/13/2015 15/46 201546MULT 10/1/2015 10/6/2015 9/10/2015 9/14/2015 9/18/2015 9/20/2015 15/47 201547MULT 10/8/2015 10/13/2015 9/17/2015 9/21/2015 9/25/2015 9/27/2015 15/48 201548MULT 10/15/2015 10/20/2015 9/24/2015 9/28/2015 10/2/2015 10/4/2015 15/49 201549MULT 10/22/2015 10/27/2015 10/1/2015 10/5/2015 10/9/2015 10/11/2015 15/50 201550MULT 10/29/2015 11/3/2015 10/8/2015 10/12/2015 10/16/2015 10/18/2015 15/51 201551MULT 11/5/2015 11/10/2015 10/15/2015 10/19/2015 10/23/2015 10/25/2015 15/52 201552MULT 11/12/2015 11/17/2015 10/22/2015 10/26/2015 10/30/2015 11/1/2015 15/53 201553MULT 11/19/2015 11/24/2015 10/29/2015 11/2/2015 11/6/2015 11/8/2015 15/54 201554MULT 11/26/2015 12/1/2015 11/5/2015 11/9/2015 11/13/2015 11/15/2015 15/55 201555MULT 12/3/2015 12/8/2015 11/12/2015 11/16/2015 11/20/2015 11/22/2015 15/56 201556MULT 12/10/2015 12/15/2015 11/19/2015 11/23/2015 11/27/2015 11/29/2015 15/57 201557MULT 12/17/2015 12/22/2015 11/25/2015 11/30/2015 12/4/2015 12/6/2015 15/58 201558MULT 12/24/2015 12/29/2015 12/3/2015 12/7/2015 12/11/2015 12/13/2015 16/01 201601MULT 12/31/2015 1/5/2016 12/10/2015 12/14/2015 12/18/2015 12/20/2015 16/02 201602MULT 1/7/2016 1/12/2016 12/16/2015 12/18/2015 12/22/2015 12/27/2015 16/03 201603MULT 1/14/2016 1/19/2016 12/21/2015 12/23/2015 12/30/2015 1/3/2016 16/04 201604MULT 1/21/2016 1/26/2016 12/29/2015 1/4/2016 1/8/2016 1/10/2016 16/05 201605MULT 1/28/2016 2/2/2016 1/7/2016 1/11/2016 1/15/2016 1/17/2016 16/06 201606MULT 2/4/2016 2/9/2016 1/14/2016 1/18/2016 1/22/2016 1/24/2016 16/07 201607MULT 2/11/2016 2/16/2016 1/21/2016 1/25/2016 1/29/2016 1/31/2016 16/08 201608MULT 2/18/2016 2/23/2016 1/28/2016 2/1/2016 2/5/2016 2/7/2016 16/09 201609MULT 2/25/2016 3/1/2016 2/4/2016 2/8/2016 2/12/2016 2/14/2016 16/10 201610MULT 3/3/2016 3/8/2016 2/11/2016 2/15/2016 2/19/2016 2/21/2016 16/11 201611MULT 3/10/2016 3/15/2016 2/18/2016 2/22/2016 2/26/2016 2/28/2016 16/12 201612MULT 3/17/2016 3/22/2016 2/25/2016 2/29/2016 3/4/2016 3/6/2016 16/13 201613MULT 3/24/2016 3/29/2016 3/3/2016 3/7/2016 3/11/2016 3/13/2016 16/14 201614MULT 3/31/2016 4/5/2016 3/10/2016 3/14/2016 3/18/2016 3/20/2016 16/15 201615MULT 4/7/2016 4/12/2016 3/17/2016 3/21/2016 3/25/2016 3/27/2016 16/16 201616MULT 4/14/2016 4/19/2016 3/24/2016 3/28/2016 4/1/2016 4/3/2016 16/17 201617MULT 4/21/2016 4/26/2016 3/31/2016 4/4/2016 4/8/2016 4/10/2016 16/18 201618MULT 4/28/2016 5/3/2016 4/7/2016 4/11/2016 4/15/2016 4/17/2016 16/19 201619MULT 5/5/2016 5/10/2016 4/14/2016 4/18/2016 4/22/2016 4/24/2016 16/20 201620MULT 5/12/2016 5/17/2016 4/21/2016 4/25/2016 4/29/2016 5/1/2016 16/21 201621MULT 5/19/2016 5/24/2016 4/28/2016 5/2/2016 5/6/2016 5/8/2016 16/22 201622MULT 5/26/2016 5/31/2016 5/5/2016 5/9/2016 5/13/2016 5/15/2016 16/23 201623MULT 6/4/2016 6/9/2016 5/12/2016 5/16/2016 5/20/2016 5/22/2016 16/24 201624MULT 6/9/2016 6/14/2016 5/19/2016 5/23/2016 5/27/2016 5/29/2016 16/25 201625MULT 6/16/2016 6/21/2016 5/25/2016 5/27/2016 6/3/2016 6/5/2016 16/26 201626MULT 6/23/2016 6/28/2016 6/2/2016 6/6/2016 6/10/2016 6/12/2016 16/27 201627MULT 6/30/2016 7/6/2016 6/9/2016 6/13/2016 6/17/2016 6/19/2016 16/28 201628MULT 7/9/2016 7/14/2016 6/16/2016 6/20/2016 6/24/2016 6/26/2016 16/29 201629MULT 7/14/2016 7/19/2016 6/23/2016 6/27/2016 7/1/2016 7/3/2016 16/30 201630MULT 7/21/2016 7/26/2016 6/29/2016 7/1/2016 7/8/2016 7/10/2016 16/31 201631MULT 7/28/2016 8/2/2016 7/7/2016 7/11/2016 7/15/2016 7/17/2016 16/32 201632MULT 8/4/2016 8/9/2016 7/14/2016 7/18/2016 7/22/2016 7/24/2016 16/33 201633MULT 8/11/2016 8/16/2016 7/21/2016 7/25/2016 7/29/2016 7/31/2016 16/34 201634MULT 8/18/2016 8/23/2016 7/28/2016 8/1/2016 8/5/2016 8/7/2016 16/35 201635MULT 8/25/2016 8/30/2016 8/4/2016 8/8/2016 8/12/2016 8/14/2016 16/36 201636MULT 9/1/2016 9/6/2016 8/11/2016 8/15/2016 8/19/2016 8/21/2016 16/37 201637MULT 9/10/2016 9/15/2016 8/18/2016 8/22/2016 8/26/2016 8/28/2016 16/38 201638MULT 9/15/2016 9/20/2016 8/25/2016 8/29/2016 1/21/2016 9/4/2016 16/39 201639MULT 9/22/2016 9/27/2016 8/31/2016 9/2/2016 9/9/2016 9/11/2016 16/40 201640MULT 9/29/2016 10/4/2016 9/8/2016 9/12/2016 9/16/2016 9/18/2016 16/41 201641MULT 10/6/2016 10/11/2016 9/15/2016 9/19/2016 9/23/2016 9/25/2016 16/42 201642MULT 10/15/2016 10/20/2016 9/22/2016 9/26/2016 9/30/2016 10/2/2016 16/43 201643MULT 10/20/2016 10/25/2016 9/29/2016 10/3/2016 10/7/2016 10/9/2016 16/44 201644MULT 10/27/2016 11/1/2016 10/6/2016 10/10/2016 10/14/2016 10/16/2016 16/45 201645MULT 11/3/2016 11/8/2016 10/13/2016 10/17/2016 10/21/2016 10/23/2016 16/46 201646MULT 11/11/2016 11/16/2016 10/20/2016 10/24/2016 10/28/2016 10/30/2016 16/47 201647MULT 11/17/2016 11/22/2016 10/27/2016 10/31/2016 11/4/2016 11/6/2016 16/48 201648MULT 11/24/2016 11/29/2016 11/3/2016 11/7/2016 11/11/2016 11/13/2016 16/49 201649MULT 12/1/2016 12/6/2016 11/10/2016 11/14/2016 11/18/2016 11/20/2016 16/50 201650MULT 12/8/2016 12/13/2016 11/17/2016 11/21/2016 11/25/2016 11/27/2016 16/51 201651MULT 12/15/2016 12/20/2016 11/23/2016 11/28/2016 12/2/2016 12/4/2016 16/52 201652MULT 12/22/2016 12/27/2016 12/1/2016 12/5/2016 12/9/2016 12/11/2016 16/53 201653MULT 12/29/2016 1/4/2017 12/8/2016 12/12/2016 12/16/2016 12/18/2016 16/54 201654MULT 11/24/2016 11/29/2016 11/7/2016 11/7/2016 11/9/2016 11/13/2016 16/55 201655MULT 12/1/2016 12/6/2016 11/14/2016 11/14/2016 11/16/2016 11/20/2016 16/56 201656MULT 12/8/2016 12/13/2016 11/21/2016 11/21/2016 11/23/2016 11/27/2016 16/57 201657MULT 12/15/2016 12/20/2016 11/28/2016 11/28/2016 11/30/2016 12/4/2016 16/58 201658MULT 12/22/2016 12/27/2016 12/5/2016 12/5/2016 12/7/2016 12/11/2016 Newsstand Cycles

Cycle ID RMS Cycle Start Ship Date Galley Due Date On-Sale Date Number 15/09 2015090 1/6/2015 12/26/2014 1/27/2015 15/10 2015100 1/13/2015 1/2/2015 2/3/2015 15/11 2015110 1/20/2015 1/9/2015 2/10/2015 15/12 2015120 1/27/2015 1/16/2015 2/17/2015 15/13 2015130 2/3/2015 1/23/2015 2/24/2015 15/14 2015140 2/10/2015 1/30/2015 3/3/2015 15/15 2015150 2/17/2015 2/6/2015 3/10/2015 15/16 2015160 2/24/2015 2/13/2015 3/17/2015 15/17 2015170 3/3/2015 2/20/2015 3/24/2015 15/18 2015180 3/10/2015 2/27/2015 3/31/2015 15/19 2015190 3/17/2015 3/6/2015 4/7/2015 15/20 2015200 3/24/2015 3/13/2015 4/14/2015 15/21 2015210 3/31/2015 3/20/2015 4/21/2015 15/22 2015220 4/7/2015 3/27/2015 4/28/2015 15/23 2015230 4/14/2015 4/3/2015 5/5/2015 15/24 2015240 4/21/2015 4/10/2015 5/12/2015 15/25 2015250 4/28/2015 4/17/2015 5/19/2015 15/26 2015260 5/5/2015 4/24/2015 5/26/2015 15/27 2015270 5/12/2015 5/1/2015 6/2/2015 15/28 2015280 5/19/2015 5/8/2015 6/9/2015 15/29 2015290 5/26/2015 5/15/2015 6/16/2015 15/30 2015300 6/2/2015 5/22/2015 6/23/2015 15/31 2015310 6/9/2015 5/29/2015 6/30/2015 15/32 2015320 6/16/2015 6/5/2015 7/7/2015 15/33 2015330 6/23/2015 6/12/2015 7/14/2015 15/34 2015340 6/30/2015 6/19/2015 7/21/2015 15/35 2015350 7/7/2015 6/26/2015 7/28/2015 15/36 2015360 7/14/2015 7/3/2015 8/4/2015 15/37 2015370 7/21/2015 7/10/2015 8/11/2015 15/38 2015380 7/28/2015 7/17/2015 8/18/2015 15/39 2015390 8/4/2015 7/24/2015 8/25/2015 15/40 2015400 8/11/2015 7/31/2015 9/1/2015 15/41 2015410 8/18/2015 8/7/2015 9/8/2015 15/42 2015420 8/25/2015 8/14/2015 9/15/2015 15/43 2015430 9/1/2015 8/21/2015 9/22/2015 15/44 2015440 9/8/2015 8/28/2015 9/29/2015 15/45 2015450 9/15/2015 9/4/2015 10/6/2015 15/46 2015460 9/22/2015 9/11/2015 10/13/2015 15/47 2015470 9/29/2015 9/18/2015 10/20/2015 15/48 2015480 10/6/2015 9/25/2015 10/27/2015 15/49 2015490 10/13/2015 10/2/2015 11/3/2015 15/50 2015500 10/20/2015 10/9/2015 11/10/2015 15/51 2015510 10/27/2015 10/16/2015 11/17/2015 15/52 2015520 11/3/2015 10/23/2015 11/24/2015 15/53 2015530 11/10/2015 10/30/2015 12/1/2015 15/54 2015540 11/17/2015 11/6/2015 12/8/2015 15/55 2015550 11/24/2015 11/13/2015 12/15/2015 15/56 2015560 12/1/2015 11/20/2015 12/22/2015 15/57 2015570 12/8/2015 11/27/2015 12/29/2015 15/58 2015580 12/15/2015 12/4/2015 1/5/2016 16/01 2016010 12/22/2015 12/11/2015 1/12/2016 16/02 2016020 12/29/2015 12/18/2015 1/19/2016 16/03 2016030 1/5/2016 12/25/2015 1/26/2016 16/04 2016040 1/12/2016 1/1/2016 2/2/2016 16/05 2016050 1/19/2016 1/8/2016 2/9/2016 16/06 2016060 1/26/2016 1/15/2016 2/16/2016 16/07 2016070 2/2/2016 1/22/2016 2/23/2016 16/08 2016080 2/9/2016 1/29/2016 3/1/2016 16/09 2016090 2/16/2016 2/5/2016 3/8/2016 16/10 2016100 2/23/2016 2/12/2016 3/15/2016 16/11 2016110 3/1/2016 2/19/2016 3/22/2016 16/12 2016120 3/8/2016 2/26/2016 3/29/2016 16/13 2016130 3/15/2016 3/4/2016 4/5/2016 16/14 2016140 3/22/2016 3/11/2016 4/12/2016 16/15 2016150 3/29/2016 3/18/2016 4/19/2016 16/16 2016160 4/5/2016 3/25/2016 4/26/2016 16/17 2016170 4/12/2016 4/1/2016 5/3/2016 16/18 2016180 4/19/2016 4/8/2016 5/10/2016 16/19 2016190 4/26/2016 4/15/2016 5/17/2016 16/20 2016200 5/3/2016 4/22/2016 5/24/2016 16/21 2016210 5/10/2016 4/29/2016 5/31/2016 16/22 2016220 5/17/2016 5/6/2016 6/7/2016 16/23 2016230 5/24/2016 5/13/2016 6/14/2016 16/24 2016240 5/31/2016 5/20/2016 6/21/2016 16/25 2016250 6/7/2016 5/27/2016 6/28/2016 16/26 2016260 6/14/2016 6/3/2016 7/5/2016 16/27 2016270 6/21/2016 6/10/2016 7/12/2016 16/28 2016280 6/28/2016 6/17/2016 7/19/2016 16/29 2016290 7/5/2016 6/24/2016 7/26/2016 16/30 2016300 7/12/2016 7/1/2016 8/2/2016 16/31 2016310 7/19/2016 7/8/2016 8/9/2016 16/32 2016320 7/26/2016 7/15/2016 8/16/2016 16/33 2016330 8/2/2016 7/22/2016 8/23/2016 16/34 2016340 8/9/2016 7/29/2016 8/30/2016 16/35 2016350 8/16/2016 8/5/2016 9/6/2016 16/36 2016360 8/23/2016 8/12/2016 9/13/2016 16/37 2016370 8/30/2016 8/19/2016 9/20/2016 16/38 2016380 9/6/2016 8/26/2016 9/27/2016 16/39 2016390 9/13/2016 9/2/2016 10/4/2016 16/40 2016400 9/20/2016 9/9/2016 10/11/2016 16/41 2016410 9/27/2016 9/16/2016 10/18/2016 16/42 2016420 10/4/2016 9/23/2016 10/25/2016 16/43 2016430 10/11/2016 9/30/2016 11/1/2016 16/44 2016440 10/18/2016 10/7/2016 11/8/2016 16/45 2016450 10/25/2016 10/14/2016 11/15/2016 16/46 2016460 11/1/2016 10/21/2016 11/22/2016 16/47 2016470 11/8/2016 10/28/2016 11/29/2016 16/48 2016480 11/15/2016 11/4/2016 12/6/2016 16/49 2016490 11/22/2016 11/11/2016 12/13/2016 16/50 2016500 11/29/2016 11/18/2016 12/20/2016 16/51 2016510 12/6/2016 11/25/2016 12/27/2016 16/52 2016520 12/13/2016 12/2/2016 1/3/2017 16/53 2016530 12/20/2016 12/9/2016 1/10/2017 Standard (Distributive) Multi-Mailer Spoilage Guidelines (updated 8/6/11)

Standard (Catalog): The USPS guidelines for Multi-Mail participation state a minimum thickness of .009 and a maximum of 1 pound. Quad specs are slightly different. Minimum thickness guideline is .0375 thickness. Maximum thickness is the same as the USPS guideline of 1 pound maximum (thickness will vary based on paper stock). Quad's Corporate specs state that all address areas must be knocked-out to assure USPS Postal Barcode readability. (free of varnishes,coatings etc)

Spoilage Graph PER VERSION , PER MAILING Perfect Bound, Saddle Stitched Titles Minimum qualifying quantity: 5,000 Regional/10,000 National Thickness Quantity Cover Spec Spoilage Required less than 1/16 inch 39,999 and under all non-wrap 500 copies + 1% (.0625 inches) 40,000 and over 1000 copies + 1% less than 1/16 inch 39,999 and under wrap 500 copies + 1% (.0625 inches) 40,000 and over 1000 copies + 1% 1/16 - 1/8 inch 39,999 or less non UV coat or 500 copies + 1% (.0626 - .125 inch) cover-wrap 750 minimum 1/16 - 1/8 inch 39,999 or less UV Coated 500 copies + 1% (.0626 - .125 inch) 750 minimum 1/16 - 1/8 inch 40,000 - 250,000 non UV coat or 1.5% (.0626 - .125 inch) cover-wrap 1/16 - 1/8 inch 40,000 - 250,000 UV Coated 2% (.0626 - .125 inch) 1/16 - 1/8 inch greater than 250,000 non UV coat or 1.5% Stitched (.0626 - .125 inch) cover-wrap 1% Perfect Bound 1/16 - 1/8 inch greater than 250,000 UV Coated 1.5% Stitched (.0626 - .125 inch) 1% Perfect Bound greater than 1/8 inch 39,999 or less non UV coat or 500 copies (.125 inches) cover-wrap greater than 1/8 inch 39,999 or less UV Coated 500 copies (.125 inches) greater than 1/8 inch 40,000 - 250,000 non UV coat or 750 copies + 1/2% (.125 inches) cover-wrap greater than 1/8 inch 40,000 - 250,000 UV Coated 750 copies + 1/2% (.125 inches) greater than 1/8 inch greater than 250,000 non UV coat or 1% (.125 inches) cover-wrap greater than 1/8 inch greater than 250,000 UV Coated 1% (.125 inches) enveloped titles all quantities 2% (pre-approval only) 750 minimum Multi-Mailer/Multi-Wrap Spoilage Guidelines (updated 3/8/11)

Periodical: The USPS guidelines for Multi-Mail participation state a minimum of 24 pages and a maximum of 1.25 pounds (20 ounces). Quad specs are the same. (We do occasionally allow titles to participate if they exceed the 1.25 upper limit, please contact Joe Bahr or Linda Kramp to discuss) Quad's Corporate specs state that all address areas must be knocked-out to assure USPS Postal Barcode readability. (free of varnishes,coatings etc)

Spoilage Graph PER VERSION - Perfect Bound, Saddle Stitched Titles Minimum qualifying quantity: 1,000 copies per version Thickness Quantity Cover Spec Spoilage Required less than 1/8 inch 25,000 or less non UV coat or 250 copies (.125 inches) cover-wrap less than 1/8 inch 25,000 or less UV Coated 350 copies (.125 inches) less than 1/8 inch 25,000 - 50,000 non UV coat or 250 copies + 1/2 % (.125 inches) cover-wrap less than 1/8 inch 25,000 - 50,000 UV Coated 350 copies + 1/2 % (.125 inches) less than 1/8 inch 50,000 - 250,000 non UV coat or 1/2 % (.125 inches) cover-wrap less than 1/8 inch 50,000 - 250,000 UV Coated 1/2 % (.125 inches) 350 minimum less than 1/8 inch greater than 250,000 non UV coat or 1/4 % (.125 inches) cover-wrap less than 1/8 inch greater than 250,000 UV Coated 1/4% (.125 inches) 1,500 minimum greater than 1/8 inch 25,000 or less non UV coat or 200 copies (.125 inches) cover-wrap greater than 1/8 inch 25,000 or less UV Coated 300 copies (.125 inches) greater than 1/8 inch 25,000 - 50,000 non UV coat or 200 copies + 1/2 % (.125 inches) cover-wrap greater than 1/8 inch 25,000 - 50,000 UV Coated 300 copies + 1/2 % (.125 inches) greater than 1/8 inch 50,000 - 250,000 non UV coat or 1/2 % (.125 inches) cover-wrap greater than 1/8 inch 50,000 - 250,000 UV Coated 1/2 % (.125 inches) 300 minimum greater than 1/8 inch greater than 250,000 non UV coat or 1/4 % (.125 inches) cover-wrap greater than 1/8 inch greater than 250,000 UV Coated 1/4% (.125 inches) 1,500 minimum enveloped titles all quantities 1/2 % (pre-approval only) 250 minimum Postal Solutions Co-Mail Programs fact sheet

Co-Mailing involves merging together mailstreams of several different titles to create one large mailstream. This affords you the ability to qualify for higher presort discounts found in the Carrier Route sort level and results in optimized containerization (less sacks, more pallets). This enhancement in presort, coupled with the benefits of drop shipping, result in substantial postal discounts.

Quad/Graphics is able to offer this program to Drop shipping to local and regional SCFs helps clients due to our finishing platform and extensive the U.S. Postal Service (USPS) manage their labor pocket capacity on all equipment. You get the more efficiently. When all the benefits of Co- advantage of valuable postal discounts without Mailing are examined from beginning to end, having to jeopardize versioning and messaging to it is easy to see that we all win. achieve your marketing goals. Quad/Graphics has been at the forefront of Co-Mailing and national mail distribution for more Multi-Bind Program (inline) than 20 years. The Multi-Bind Program is another Quad/Graphics Multi-Bind Program combines the opportunity in a growing list for our customers to mailing lists of different magazine and catalog save money on postage and distribution. We’ve titles and presorts them together into a single done it longer and better than anyone else in the mailstream. Every title and version is assigned industry. Joining our program today is the best a unique production code to ensure accurate solution to rising postage costs tomorrow. mail record and mail book assignment. Each magazine/catalog maintains its unique, individual Multi-Mail Program (offline) attributes during this INLINE binding process. Multi-Mailing involves merging together the Quality checks are firmly established and followed mailstreams of multiple pre-bound periodical from list processing, through ink jet, production or catalog titles to create one LARGE mailstream and distribution. to qualify for higher presort discounts found in The Multi-Bind process saves you money on each the Carrier Route sort level. Under current rates, and every mailing by enhancing your presort the importance of generating high levels of sort, values. We are able to create more Carrier Route including 5-digit presort, is paramount. The USPS bundles and pallets by combining your mailing clearly favors Carrier Route and 5-digit sort levels, list with other customers who are mailing to the thus they command some of the lowest presort same regions of the country. rates available. Our national distribution platform adds bonus The idea is simple. To receive the Carrier Route values to Multi-Bind participants by drop shipping sort, 6 copies of a periodical or 10 copies of a magazines and catalogs closer to their delivery catalog are required to go to the same carrier’s destinations. And with more direct pallets and route in a 5-digit zip code. The Multi-Mail Program virtually no sacked mail, your pieces arrive in brings together multiple publications or catalogs better condition with less handling by the United sharing that same Carrier Route for that 5-digit States Postal Service. ZIP Code. Alone, these titles might have one or Co-Mailing in our Multi-Bind program not only two copies for any given carrier route but, as helps reduce your postage costs today – but the pieces come together, they form a qualified tomorrow as well. Consolidating mail reduces the carrier package with each title reaping the number of containers required for distribution. additional carrier route sortation discounts. Minimizing the number of containers maximizes shipping loads. Continued

Innovative People Rede ning Print Co-Mail Solutions Fact Sheet, continued

Together with the presort, Multi-Mailing enhances ComMingle Program (offline) the benefits of drop shipping. The Multi-Mail stream Commingling combines multiple mailstreams enters our vast Drop Ship program and adds another of letter-size mail into a single mailstream. While level of worksharing discounts for our clients. the USPS discount structure for letter-size mail is Copalletization, the latest workshare discount for different than for periodicals and standard mail, mail, is fully captured by our multi process and 100 the basic principal of enhanced sortation through percent of the value is passed onto our clients. increased volume applies. Customers realize postal savings by increasing 5-digit sort on their mailing, Beyond just postal savings, you’ll find your mail in the increased qualifying weight of the combined better condition when it reaches your customer. mailstream and drop shipping deeper into the With nearly 99.5 percent of the mail palletized, and postal system. Many letter-size mail types, including a substantial increase in higher sorted packages, the profit, non-profit, stamped, metered and permit can handling throughout the postal system is reduced, participate in the same pool. improving processing time frames and mailpiece condition.

Multi-Wrap Program (offline) The Quad/Graphics Multi-Wrap Program combines the mailing lists of different pre-bound magazine or catalog titles and presorts them together into a single mailstream. Every title and version is assigned a unique production code to ensure accurate mail record and mail book assignment—along with onsert or Standard enclosure. All components are then poly- wrapped together to form a single mailpiece.

www.QG.com/redefining 1.866.958.7823 [email protected]

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Innovative People Rede ning Print © 2012 Quad/Graphics, Inc. All rights reserved. | 09.13 | 13-1148 postal solutions Periodical Multi-Mail (offline)

Are you > Postal and distribution costs spiraling out of control? experiencing... > Problems getting your printed pieces delivered on time? > Challenges working with the USPS for your delivery needs?

We have solutions.

Periodical Multi Mail is our most established co-mail program, boasting nearly 30 years of success. This program combines several publishers’ bound magazines into one large mailstream to enhance the carrier route mail sort and increase postal savings.

MORE VOLUME, MORE SAVINGS MORE INNOVATION, MORE FLEXIBILITY Nothing is more fundamental to co-mail savings than In many competitive co-mail models, increased volume. Volume drives the ability to pre-sort and versioning and lower page counts mean considerably deliver mail to the deepest parts of the USPS system less potential for savings. Quad capacity, systems to achieve maximum postal discounts. Volume also and innovation combine to deliver much greater means filling truckloads fast and managing them flexibility in these areas while retaining the ability to efficiently. Quads Periodical Multi-Mail solutions achieve co-mail savings. Quad typically can offer; leverage several billion copies annually from multiple • Lower minimum quantities and minimum page clients to yield increasing postal savings. Quad has counts (more thin books) more volume than anyone else. • Greater versioning flexibility

MORE CAPACITY, MORE WAYS TO SAVE MORE OPTIMIZATION, MORE PRECISION Quad’s co-mail volume and capacity has grown faster Quad’s proprietary co-mail processing – called than any other printer or co-mail processer. In fact, optimization – analyzes every component of the Quad has more than 50% of the co-mail equipment customer mail file, as well as Quad’s production, co- and capacity in the industry! This capacity and mailing and distribution capabilities, and builds the the volume of our multi-mail pools also increases co-mail plan that “optimizes” total savings. qualification for drop ship discounts, providing Optimization delivers: additional savings to you. • Highest rate of presort to carrier route level – maximum postal rate discounts • Maximum full truckloads going directly to final postal destinations – drop ship discounts • Increased speed of delivery from co-mail start to final destination • Increased tracking visibility • More predictable and narrower in-home windows • Less handling for less damage en route

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Innovative People Rede ning Print Periodical Mulit-Mail

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PERIODICAL MULTI-MAIL GUIDELINES AND Qualifying Trim Sizes/Dimensions SPECIFICATIONS • 7" x 10" minimum Because USPS regulations are so stringent, Quad • 9" x 11" maximum requires publishers to meet specific program parameters to participate in Periodical Multi-Mail. OTHER CONSIDERATIONS: Both Periodical and Periodical Pending Mail can • All bound in Ride-alongs need to be approved by participate if the following specifications are met. Quad/Graphics • CAPS Debit is highly recommended Minimum quantity per version • Must comply with Quad/Graphics address • 1000 templates Maximum quantity per title • 1,000,000 copies total – without approval • Anything over 1,00,000 will be subject to analysis of program compatibility for inclusion. Maximum version count • 10 versions for national • Unlimited versions for regional Minimum thickness • .0375" to be classified as periodical mail Maximum weight • 24 ounces maximum • 16 – 20 ounce piece weight ($4 up charge per 1000) • 20 – 28 ounce piece weight ($8 up charge per 1000 and approval of Postal Solutions group)

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Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 08.13 | 13-1148 postal solutions Periodical Multi-Wrap (offline)

would you like > Greater postal savings? to experience... > Flexible co-mail pool schedules with dependable in-home delivery? > More opportunities for advertising revenue?

Quad/Graphics can help.

The Quad/Graphics Multi-Wrap program combines the mailing lists of different pre-bound magazine titles and their onserts, poly-bags and merges them into a single mailstream.

Multi-Wrap Program The Quad/Graphics Multi-Wrap program is an Our growing multi-wrap capacity allows publishers industry leader in providing the following benefits to poly-wrap their magazines along with separate for Periodicals with the need to poly-wrap… ride-alongs, standard enclosures, onserts or • Lower postage costs WITH additional advertising supplements and still enjoy co-mail postal savings. revenue opportunities, reactivation and renewal Many other co-mail services exclude poly-wrapped offers titles, but Quad volume, systems and technology provide the greatest capacity and flexibility in the • Improved postal sortation for maximum Carrier industry. Every title and version is assigned a unique Route and High Density discounts production code ensuring accurate mail record • Increased postal dropship savings and mail book assignment—along with onserts or Standard enclosures. All components are then poly- • Improved delivery time over Detached Mail Unit wrapped together to form a single mailpiece. postal classification • Sack mail elimination and reduced touch points to prevent postal handling damage Quad/Graphics is able to offer this program to clients due to our finishing platform and extensive pocket capacity on all equipment. You get the advantage of valuable postal discounts without compromizing versioning and messaging to achieve your marketing goals. No other company co-mails more and saves more, period. Quad/Graphics co-mail volume, platform and supporting optimization systems are unmatched for more ways to mail and more on-time delivery at the lowest possible cost.

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Innovative People Rede ning Print Periodical Multi-Wrap (Offline)

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PERIODICAL MULTI-wrap GUIDELINES AND SPECIFICATIONS Minimum quantity per version • 250 copies Maximum version count • Few limitations on versioning Qualifying Trim Sizes/Dimensions • 7.5" to 9" Face to Spine • 10" to 11" Head to Foot Minimum thickness • .0391” minimum Maximum weight • 4.4 lbs maximum Other Considerations • Main Run or Supplemental (back-issue) copies qualify • Periodical, Periodical Pending and Non-Profit qualify • Supplement-to material, Standard Mail enclosures qualify as onserts • Promotional onserts can qualify (product samples such as lotion packets)

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Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 03.13 | 13-14 4 8 postal solutions Periodical Tabloid Multi-Mail (offline)

Are you > Postal and distribution costs spiraling out of control? experiencing... > Problems getting your printed pieces delivered on time? > Challenges working with the USPS for your delivery needs?

We have solutions.

Periodical Tabloid Multi Mail is our newest co-mail program, building on nearly 30 years of co-mailing success.

This new program brings co-mail savings to larger and capacity in the industry! This capacity and format publications to achieve greater postal savings the volume of our multi-mail pools also increases than available anywhere else today. It is believed to qualification for drop ship discounts, providing be the first and only true offline co-mail solution for additional savings to you. this publication format. MORE INNOVATION, MORE FLEXIBILITY Quad/Graphics strives to lead the industry in In many competitive co-mail models, increased providing cutting edge postal solutions and the versioning and lower page counts mean considerably Periodical Tabloid Multi-Mail program was a request less potential for savings. Quad capacity, systems we heard loud and clear. and innovation combine to deliver much greater flexibility in these areas while retaining the ability to MORE VOLUME, MORE SAVINGS achieve co-mail savings. Quad typically can offer; Nothing is more fundamental to co-mail savings • Lower minimum quantities and minimum page than volume. Volume drives the ability to pre-sort counts (more thin books) and deliver mail to the deepest parts of the USPS • Greater versioning flexibility system to achieve maximum postal discounts. Volume also means filling truckloads fast and MORE OPTIMIZATION, MORE PRECISION managing them efficiently. Quad’s proprietary co-mail processing – called optimization – analyzes every component of the MORE CAPACITY, MORE WAYS TO SAVE customer mail file, as well as Quad’s production, co- Quad’s co-mail volume and capacity has grown faster mailing and distribution capabilities, and builds the than any other printer or co-mail processer. In fact, co-mail plan that “optimizes” total savings. Quad has more than 50% of the co-mail equipment Optimization delivers: • Highest rate of presort to carrier route level – maximum postal rate discounts • Maximum full truckloads going directly to final postal destinations – drop ship discounts • Increased speed of delivery from co-mail start to final destination • Increased tracking visibility • More predictable and narrower in-home windows • Less handling for less damage en route

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Innovative People Rede ning Print Periodical Tabloid Mulit-Mail

Continued

PERIODICAL TABLOID MULTI-MAIL GUIDE- Qualifying Trim Sizes/Dimensions LINES AND SPECIFICATIONS • 10" wide x 11.875" high minimum Because USPS regulations are so stringent, Quad • 11" wide x 13.875" high maximum requires publishers to meet specific program parameters to participate in Periodical Multi-Mail. OTHER CONSIDERATIONS: Both Periodical and Periodical Pending Mail can • All bound in Ride-alongs need to be approved by participate if the following specifications are met. Quad/Graphics • CAPS Debit is highly recommended Minimum quantity per version • Must comply with Quad/Graphics address • 3000 templates • Minimum quantities may change as program volume increases Maximum quantity per title • 750,000 copies total – without approval • Anything over 750,000 will be subject to analysis of program compatibility for inclusion. Maximum version count • 3 versions per title maximum Qualifying thickness • .125" minimum thickness – .5" maximum thickness • Must pass USPS deflection test Maximum weight • 20 ounces maximum • 16 – 20 ounce piece weight ($4 up charge per 1000) • 20 – 28 ounce piece weight ($8 up charge per 1000 and approval of Postal Solutions group)

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Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 08.13 | 13-1148 Permit Entry Points

Plant Location Additional Entry or Permit Location

Pewaukee, WI

Sussex, WI

Hartford, WI Pewaukee, WI 53072

Lomira, WI

West Allis, WI

New Berlin, WI

Saratoga Springs, NY Saratoga Springs, NY 12866

Midland, MI Midland, MI 48642

Martinsburg, WV Martinsburg, WV 25403

The Rock, GA Thomaston, GA 30285

Oklahoma City, OK Oklahoma City, OK 73135

Bolingbrook, IL Bolingbrook, IL 60490

Effingham, IL Effingham, IL 62401

Merced, CA Merced, CA 95344

Augusta, GA Evans, GA 30809

Burlington, WI Burlington, WI 53105

Enfield, CT Enfield, CT 06082

Dallas, TX Dallas, TX 75235

Greenville, MI Greenville, MI 48838

Shakopee, MN Shakopee, MN 55379

Westampton, NJ Bellmawr, NJ 08031

York, PA York, PA 17406

Chalfont, PA Lansdale, PA 19446

Atlanta, GA Atlanta, GA 30340

Monroe TWP, NJ Edison, NJ 08899 East Greenville, PA East Greenville, PA 18041

Waseca, MN Waseca, MN 56093 POSTAL SOLUTIONS Delivery Monitoring, Tracking and Consulting (DMTC™)

WOULD YOU > Connect your mail campaigns and your online efforts at the right time in the LIKE TO… customer’s home? > Align your staffing levels to peak customer response more accurately? > Know in-home delivery performance in time to take actions that can save your campaign? > Empower your customer service reps to trouble shoot delayed mailpieces?

WE HAVE SOLUTIONS.

First-Class, Periodical and Standard mailers now CONNECT OFFLINE AND have unprecedented insight into the delivery ONLINE CAMPAIGNS performance of their mail. Quad/Graphics DMTC Knowing when your mailpiece will arrive in a services use Intelligent Mail® barcode (IMb) scans consumer’s mailbox gives you new opportunities to track your mail from our dock door to your to connect with them online to reinforce your customer’s doorstep anywhere across the U.S. campaign. With Quad/Graphics’ IMb Triggered Email Program you can: Knowledge of when your mail arrives in-home gives you added flexibility to connect with your • Send “watch your mailbox” messages timed to mail customers in marketing campaigns, manage delivery, knowing which addressees are getting staff for your retail and call center locations and your offer and when improve your effectiveness over time. • Reinforce not-to-be missed specials in the piece they just received • Treat your best customers to combined online/mailpiece specials • Deliver limited time redemption offers and loyalty programs by mail and count down the redemption deadline online. This level of in-home delivery information is a boost to true omnichannel customer experiences. Mailers can request that Quad provide all estimated in-home dates for customers. Use the data to understand the response time from customer receipt to order placement. You can determine the best times to mail specific customer segments or what offers move certain products most effectively.

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Overview Page

Innovative People Rede ning Print DELIVERY MONITORING, TRACKING AND CONSULTING (DMTC) LOGISTICS

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ADJUST STAFF LEVELS TO REPORTING OPTIONS PEAK RESPONSE TIMES Reporting tools give you plenty of options for Tracking response times or in-store visits from reviewing data: in-home delivery of your mail can ensure that your customers don’t have to endure needless wait times • Quick look overviews summarize the due to lack of sales staff when you need them. performance of an entire mailing The ability to have the right staffing in place at • Delivery, Scan and In-Home charts provide easy the right time can also shave hundreds of hours of to read interpretations of delivery performance unproductive staff time from your payroll. to in-home schedules • Maps demonstrate state by state performance SERVICE ALERTS CAN BE A LIFESAVER • Tables reveal entry point performance from With DMTC you can be aware of system delays containers to the individual mailpiece and take action to save your mailing rather than finding out it didn’t reach your customers as Want to know more about how Delivery Monitoring, planned. Receive service alerts for delivery ahead Tracking and Consulting can help your business? Email of planned in-home, later than planned in-home us at [email protected] or call 1.866.958.7823. and percent of in-home not meeting target dates. For example, a USPS® weather delay to your East Coast locations could mean your campaign will miss its target in-home date for that region. You can contact stores to extend the promotion making sure that customers are greeted with the good news when they arrive to shop. Your opt-in email customers in the affected region can be informed with a proactive message from you, reaffirming their loyalty to your brand.

QUAD ANALYSIS CAN IMPROVE DELIVERY PERFORMANCE More than simply providing data, Quad performs analysis on delivery for all mailers and works proactively with the USPS to make sure they are meeting USPS Service Standards. This provides you Entry Point Chart with actionable information to increase the ROI of your mail campaigns.

REVERSE LOOKUP Mailers want their readers to receive their printed piece on time. But when a delivery delay occurs it is especially difficult if no one can determine Final Scans Pie Chart showing where and why the delay occurred. If QuadData scan quantity Solutions handles your presort services, any part of an address entered into DMTC can pull all the scan data related to that piece. You can tell your customer exactly where the mailpiece is and when it’s scheduled to arrive at their home. And you have options for the granularity of tracking information based on your needs or the special needs of particular campaigns. Cumulative Scan Chart

Prospect/rental files acquired from list brokers are required to be excluded from DMTC Trigger Campaigns. It is the client’s responsibility to identify each rental file on the list of lists/ instructions to Quad/Graphics and/or clearly code prospect records to ensure that rented information is not stored for DMTC Trigger Campaign use. Quad is not liable for violated rental agreements due to unidentified or incorrectly identified rental records.

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Innovative People Rede ning Print © 2014 Quad/Graphics, Inc. All rights reserved. | Printed 04.14 | 14-0055 Seed Tracking Program

would you like > A better seed tracking program geared to your needs? to experience... > Online access to tracking reports updated 3x daily? > Information to help you make proactive and reactive business decisions?

Quad/Graphics can help.

Tracking your product to the exact in-home date on the day they receive the tracked mailpiece. is crucial in today’s competitive market. A tracking Monthly seed performance is reviewed and seeds are system provides valuable information for “reactive” contacted if they are responding less than 90 percent and “proactive” business decisions. You can use of the time. information derived from seed activity reports to make staffing and inventory alterations or to support Seed Reporting how you time the distribution of mail. In short, an Seeds call into a toll-free, interactive voice recording accurate, timely seed system is a valuable tool in (IVR) system to log their receipts. Each seed has a managing your mailing campaigns. Quad/Graphics unique ‘seed ID’ that identifies him/her in our system. understands your needs and concerns and has Seed IDs are not reused if a seed leaves the program. developed a thorough, informative tracking system. Each mailing is assigned a unique identifying ‘control number.’ This number is not provided to the seed Seed List prior to mailing and is printed on the mailpiece. We began our Quad/Readers Club in 1989 as a way Seeds log their ID, control number and date of for our customers to track delivery times from USPS receipt into the automated system. The date and facilities to in-homes. The Readers Club consists of time of call-in is automatically logged. people that have volunteered their time to be part of our list. More than half have been participating in the Program Cost program since its inception. Quad/Graphics charges $150 per mailing plus the cost to create and mail the 380-420 additional books. Today, we have over 1200 seed names that clients can Your list service bureau may charge a small fee for integrate into their lists. Quad can build custom lists including the list in the mailing. to suit your specific needs. We attempt to have seeds distributed as closely to Seed Reports Available on QG.com population density as possible while also having *Access to the reports is via www.QG.com one seed in each SCF to which we drop ship (on (Smartools, Post Production, Mail Seed Reports). both lists), to evenly monitor facility delivery. Reports are updated every three hours.

Seed Performance Seed performance is closely monitored by our Seed Coordinator. Seeds receive a monthly newsletter Continued reminding them to call in vacations or other reasons they may not respond. The newsletter also highlights particular mailings that they will be receiving and asks for timely responses. 95% of seeds respond

Innovative People Rede ning PrintSM Seed Tracking Program

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Summary Reports

• Seeds excused from the mailing are shown. • Non-responders are shown in yellow. • The expected number of non-responders is shown in turquoise. This represents 10 percent of the total seeds mailed minus the excused seeds. Typically 92-93 percent responds, but using 90 percent as the expected response rate does not affect the overall in-home curve by more than a portion of a percent and allows for some movement in this response rate. • The blue bars represent the average percent of seeds responding each day for all seeded mailings with the same in-home window. This can be helpful during the in home window, to see how other mailings are doing as compared to your mailing. • The red and green bars show the percent of seeds responding to this particular mailing.

Summary by Day • Can be downloaded to Excel.

Cumulative % % of Expected Cumulative % of In-Home Date Responses % of Responses of responses Responses Expected Responses 09/14/2012 1 0.77% 0.77% 0.74% 0.74% 09/15/2012 17 13.08% 13.85% 12.59% 13.33% 09/17/2012 70 53.85% 67.69% 51.85% 65.19% 09/18/2012 26 20.00% 87.69% 19.26% 84.44% 09/19/2012 13 10.00% 97.69% 9.63% 94.07% 09/20/2012 1 0.77% 98.46% 0.74% 94.81% 09/21/2012 1 0.77% 99.23% 0.74% 95.56% 09/22/2012 1 0.77% 100.00% 0.74% 96.30%

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 09.12 | 12- 0112 Seed Tracking Program

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Summary by Range • Can be downloaded to Excel.

% of Expected Status Seed Count % of Total Responses % of Responses Early 18 12.00% 13.33% 13.85% On time 110 73.33% 81.48% 84.62% Late 2 1.33% 1.48% 1.54% Subtotal 130 (135 Expected) 75.20% 83.19% 100.00%

No Response 20 N/A

Grand Total 150

In-Home Date Reports • Our Seed Report by In-Home Date allows mailers to click on a date and open up detail seed data. • These reports can be downloaded to Excel.

Detail Days To Entry Point Actual Arrival In-Home City St DMU ATLANTA 09/10/2012 9 FOND DU LAC NC NDC JAXVILLE 09/12/2012 7 TAMARAC MD NDC NEW JERSEY 09/13/2012 6 RIDGE NY SCF COLUMBUS 09/14/2012 5 OBETZ NY SCF COLUMBUS 09/14/2012 5 MARYSVILLE NJ SCF FAYETTEVILLE 09/13/2012 6 RAEFORD PA SCF FORT WORTH 09/14/2012 5 Colleyville SCF GREENSBORO 09/13/2012 6 LEXINGTON

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 09.12 | 12- 0112 Seed Tracking Program

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Entry Point Reports • The Seed Report by Entry Point gives data by entry point for a quick view of where there may be problems. Mailers can also open up seed detail reports from here. The report can include all seeds mailed, or you can filter the report and only view those for a specific city or postal facility. • These reports can be downloaded to Excel.

Avg Days to Nbr of Nbr of Non- Copy Count Entry Point City State Zip In-Home Responses Responders Total By Entry DMU ATLANTA GA QGATL 10.5 2 1 3 10663 NDC ATLANTA GA 300 3.8 5 1 6 18902 NDC DALLAS TX 751 5.5 2 1 3 5717 NDC JAXVILLE FL 320 6.33 3 0 3 21901 NDC MEMPHIS TN 389 5 1 0 1 3882 NDC NEW JERSEY NJ 100 6 1 0 1 1817 NDC WASHINGTON DC 200 6 1 0 1 3045 SCF ABILENE TX 795 3 1 0 1 2169 SCF AMARILLO TX 790 1 1 0 1 4372 SCF ASHEVILLE NC 287 4 3 1 4 4870 SCF ATLANTA GA 303 4 3 0 3 11398 SCF AUGUSTA GA 308 3 1 0 1 4388 SCF AUSTIN TX 786 2 2 0 2 12247 SCF BATON ROUGE LA 707 2 2 0 2 4287

Detail

Seed City Seed State Seed Zip Container Zip Package Sort Package Zip WINDER GA 30680 30680 5 Digit 30680 MOBILE AL 36604 366 3 Digit 366 MANCHESTER GA 31816 318 3-D Scheme 318 SUGAR HILL GA 30518 30518 5 Digit 30518 ARNOLDSVILLE GA 30619 306 3 Digit 306 SPANISH FORT AL 36527 36526 5-D Scheme 36526 THOMASTON GA 30286 30286 5 Digit 30286 THOMASTON GA 30286 30286 5 Digit 30286

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 09.12 | 12- 0112 TECHNICAL SPECIFICATIONS Nonproduction-Ready Media, Formats and Specifications

QuadData Solutions offers a variety of ways to transmit data electronically as an alternative to submitting conventional media. Transmitting data electronically has a number of advantages. It eliminates the need to create physical media, saves the expense and delivery time associated with shipping media, and the incidence of data being irretrievable is reduced. In addition, time saved by expediting adjustments in your mail file may reduce cycle time.

PREFERRED ELECTRONIC FILE EXCHANGE Guidelines Sending Electronic Files • QDS prefers customers to send files to QDS. Please contact your Quad Postal Service If customers require QDS to pick up file(s), Representative (PSR) for account set-up. additional charges may apply. • EXACT filename(s) must be provided. Additional FTP Secure FTP WAM!NET charges apply if exact file names are not provided. FTP (File Transfer Protocol) FTP (File Transfer Protocol) WAM!NET is a method of • Preferred formats are: (1) ASCII with fixed fields is a method of transmitting is a method of transmitting transmitting data via an and fixed record size (with or data via the Internet. A data via the Internet. A electronic data link. A file record delimiters) or (2) dBASE (DBF) format connection to the Internet connection to the Internet transfer utility offered by (fully compatible format with dBase III+ format). is required. Speed will is required. Speed will NetCo Communications is depend on the speed of depend on the speed of required. • Also accepted are ASCII comma or tab delimited your connection. your connection. with records delimited by carriage return and line • Upon consulting wtith feed or line feed only. • Upon consulting with • Upon consulting with our Quad/Net staff, two our staff, a username and our staff, a username and directories are set up: NOTE: FILE TYPE CONVERSION CHARGE APPLIES. password are assigned. password are assigned. To_[client name] and • To receive the FREE electronic transmission, the • You will connect to our • You will connect to our From [client name] server to transmit data server to transmit data • Upon receipt of your data file must be dBase (DBF) or ASCII fixed-length via FTP. via FTP. data, your Quad/Graphics format and accompanied by an electronic file • Files should be • Supported Transport contact will be notified format according to specifications. compressed using Protocols include, SSL, electronically that • Record layout or format must accompany each a PKZip-compatible SSH and HTTPs. your data is ready for media item. format. • Files should be processing. • The primary address field must be identified and • Data is placed on the compressed using PKZIP. in a single consistent field. A secondary address server and retrieved on a • Data is placed on the regular basis. server and retrieved on a field is acceptable. This would contain Apt or Unit • Upon receipt of your regular basis. designators. data, your Quad/Graphics • Upon receipt of your • Files with viruses will be rejected. contact will be notified data, your Quad/Graphics • Executable files (i.e., files with .EXE extensions) electronically that contact will be notified will be rejected. your data is ready for electronically that • Files encrypted with PGP/GPG standards are processing. your data is ready for acceptable and will incur additional fees. processing. • Any record size that exceeds 10,000 bytes, please contact your QDS rep to discuss options. All records must remain consistent throughout each media.

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Innovative People Rede ning Print TECHNICAL SPECIFICATIONS

Record Format Requirements Domestic Records: • Domestic records should have fi xed fi elds and use specifi c fi eld defi nitions. • 30-character max. fi eld length on all Multi-Mail periodical fi les. • City, state, ZIP code, ZIP+4, Delivery Point Code and Carrier Route fi elds should be isolated. (No zero fi lling 5-digit ZIP Code, ZIP+4 or Delivery Point Code.) • If fi les are submitted CASS-certifi ed, records must contain ZIP+4 Code, Delivery Point Code, Check Digit, Carrier Route Code and Line of Travel Code and Order fi elds in a fi xed position. • The primary address fi eld should be identifi ed and remain in a consistent fi eld. Multiple address fi elds are acceptable. Foreign Records: • Canadian and foreign records in a separate fi le from domestic. • Canadian and foreign records should have fi xed fi elds and use specifi c fi eld defi nitions. • Postal code and country should be in separate fi xed positions. • Country names should be spelled out to meet international guidelines and not provided as codes.

Data Disclaimer USE OF THESE INSTRUCTIONS IS AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING: Neither Quad/Graphics, Inc. nor QuadData Solutions shall be held liable for improper or incorrect use of the data described or information contained in these instructions. These instructions are not a legal document and are not intended to be used as such. THESE INSTRUCTIONS ARE PROVIDED AS IS AND IN NO EVENT SHALL EITHER QUAD/GRAPHICS, INC. OR QUADDATA SOLUTIONS OR THEIR RESPECTIVE AGENTS OR REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOST DATA OR LOST PROFITS OR REVENUE, THE COSTS OF RECOVERING DATA, THE COSTS OF SUBSTITUTE DATA, CLAIMS BY THIRD PARTIES OR FOR OTHER SIMILAR COSTS, OR ANY SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THE USE OR MISUSE OF THESE INSTRUCTIONS. The accuracy or reliability of these instructions or the data in fi les converted pursuant to these instructions is not guaranteed or warranted in any way and Quad/Graphics, Inc., QuadData Solutions and their respective agents and representatives disclaim liability in any kind whatsoever, including, without limitation, liability for quality, completeness, legality, performance, merchantability and fi tness for a particular purpose arising out of the use, or inability to use these instructions or the data in the fi les converted pursuant to these instructions. Freedom from contamination by computer viruses and noninfringement of proprietary rights are also disclaimed. Quad/Graphics, Inc. and QuadData Solutions reserve the right to modify or otherwise revise these instructions at any time. Please contact Quad/Graphics, Inc. or QuadData Solutions to confi rm that you are using the current version of these instructions. Construction of the disclaimers above and resolution of disputes related thereto are to be governed, exclusively by the laws of the State of Wisconsin. By use of these instructions, you agree to comply with all applicable laws and regulations. These instructions are proprietary information that are or may be protected by United States Copyright Law, trade secret law or international treaty provisions. No portion of the instructions may be reprinted, republished, redistributed, reproduced, retransmitted or otherwise www.QG.com/redefi ning transferred in any form except for your private and internal business use, without the prior written consent of Quad/Graphics, Inc. Quad/ Graphics Inc., QuadData Solutions and the Quad/Graphics logo are trademarks of Quad/Graphics, Inc. Copyright © 2009 QuadData Solutions, 1.866.958.7823 555 South 108th St., West Allis, Wisconsin 53214 U.S.A. All rights reserved. redefi [email protected]

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Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 10.13 | 13-1829 Technical Specifications Production-Ready Formats and Data Specifications for Ink Jet Output Using QuadTech Controllers

Formats and Data Specifications Sort Field All Production-Ready ink jet files are received by Sort sequence coding is a separate alphanumeric Quad/Graphics electronically. A Production-Ready sort sequence field that must be generated with 15 ink jet file is a data file that meets the specifications bytes. The first byte identifies the container type, of our ink jet controllers. All ink jet files must adhere the next 6 bytes identify the container and the to the specified guidelines in order to assure remaining 8 bytes identify the package. The field is that the data received is run without additional monitored from record to record. When any change processing time or cost. All files must be ASCII files. is detected, the record is considered the first record of a new sort sequence. For all non-demo jobs, please provide Quad/ Graphics with only one version per file. Also, any Line Of Travel (LOT) Canadian and/or Foreign records must be on a file The Line of Travel field identified as the ecr_seq in separate from the Domestic portion. the Preferred Record Layout must equal the last Requirement three bytes of the sequence number field. LOT A mail.dat file set, conforming to IDEAlliance numbers should be present on all Carrier Routes specifications is required. Please see www. only. If the record is not in Carrier Route sortation, idealliance.org/mail.dat for minimum requirements. the LOT field must be empty. If you cannot provide a mail.dat file set, * A ll files must be sorted in accordance with additional charges and/or shipping limitations USPS certified Line of Travel (LOT). Due to the will apply. Please contact your Post-Press Service functionality of the manufacturing process, representative for more information. maintaining true Carrier Route LOT necessitates all pieces in a package being OPPOSITE of the true Selected Field Summaries Carrier Route Line of Travel (reverse order). Sequence Number The sequence number is an 8 byte sequential ** Failure to provide accurate LOT information could numbering system that specifically identifies each result in the loss of Carrier Route discounts. individual record of a mailing. The first record of each file must start with 00000001. For each of the following records on the file, the sequence number Continued must increment by one. The maximum ending value for any particular file is 99999999. Station Codes Special Note: All print station codes are 3-byte numeric codes ranging from 001-999 (all three bytes must be used. zero filled). All 24 print stations must have data in them and each station must increase sequentially by one number.

• Station 1: This print station will always print the address label containing the Optional Endorsement Line (OEL) and any messages that may accompany it provided the messages are on the same plane as the address label. • Stations 2-24: These stations are used when additional ink jet positions are required.

Innovative People Rede ning PrintSM tecHnical speciFications, continued

domestic record laYout Please see file definitions on pages 4-6 for specific field information.

Field Name Starting Position Ending Position Field Length Field Description lot_sequence 1 4 4 Indicates order for codes within a carrier route a_d_code 5 5 1 Delivery point order carrier_id 6 9 4 Mail delivery or collection route within a ZIP code area sequence_numb 11 18 8 station_1 20 22 3 station_2 24 26 3 station_3 28 30 3 station_4 32 34 3 station_5 36 38 3 station_6 40 42 3 station_7 44 46 3 station_8 48 50 3 station_9 52 54 3 station_10 56 58 3 station_11 60 62 3 station_12 64 66 3 station_13 68 70 3 station_14 72 74 3 station_15 76 78 3 station_16 80 82 3 station_17 84 86 3 station_18 88 90 3 station_19 92 94 3 station_20 96 98 3 station_21 100 102 3 station_22 104 106 3 station_23 108 110 3 station_24 112 114 3 intelligent_barcode 116 146 31 Intelligent mail barcode book_id 151 154 4 Version identifier blank 155 156 2 Blank job_numb 158 165 8 Quad internal selective_strap_indicator 167 167 1 Strap indicator container_type 168 168 1 Mail container type identifier

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 06.12 | 12- 0266 tecHnical speciFications, continued

domestic record laYout Please see file definitions on pages 4-6 for specific field information.

Field Name Starting Position Ending Position Field Length Field Description container_id 169 174 6 Unique container number** package_id 175 182 8 Unique package number*** barcode_numb 184 194 11 11-digit DPBC container_break 198 198 1 End of container package_break 199 199 1 End of bundle ecr_seq 201 203 3 See definition on page 6 display_cont_id 205 210 6 Display_cont_id line_1_address * 211 240 30 OEL line_2_address * 241 270 30 Keyline (1) line_3_address * 271 300 30 Name line_4_address * 301 330 30 Name or title line_5_address * 331 360 30 Secondary address line_6_address * 361 390 30 Primary address line_7_address * 391 420 30 City, State, ZIP line_8_address * 421 450 30 Additional address needs variable_1 451 460 10 Additional needs (2) variable_2 461 470 10 Additional needs (2) IMPB 471 504 34 (maximum) character field for GS1-128 barcode**** IMPB_HR 505 536 32 (maximum) character human readable representation of barcode data including blank spaces****

1 Please identify each individual code, the length of each code and the start and stop position of each code. 2 Variable fields may be created to any desired field length as long as the fields remain in a fixed position. 3 Any blank spaces between field positions should be considered as filler. * If any of the address fields are blank, all remaining fields must bump up. ** NO repeating container numbers within the same job. *** NO repeating bundle numbers within the same job. **** Reference www.usps.com for proper constructs of barcode and human readable.

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 06.12 | 12- 0266 tecHnical speciFications, continued

canadian record laYout Please see file definitions on pages 4-6 for specific field information.

Field Name Starting Position Ending Position Field Length Field Description sequence_numb 11 18 8 station_1 20 22 3 station_2 24 26 3 station_3 28 30 3 station_4 32 34 3 station_5 36 38 3 station_6 40 42 3 station_7 44 46 3 station_8 48 50 3 station_9 52 54 3 station_10 56 58 3 station_11 60 62 3 station_12 64 66 3 station_13 68 70 3 station_14 72 74 3 station_15 76 78 3 station_16 80 82 3 station_17 84 86 3 station_18 88 90 3 station_19 92 94 3 station_20 96 98 3 station_21 100 102 3 station_22 104 106 3 station_23 108 110 3 station_24 112 114 3 intelligent barcode 116 146 31 book_id 151 154 4 Version identifier blank 155 156 2 Blank job_numb 158 165 8 Quad internal selective_strap_indicator 167 167 1 Strap indicator container_type 168 168 1 Mail container type identifier container_id 169 174 6 Unique container number** package_id 175 182 8 Unique package number*** blank 184 194 11

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CANADIAN record laYout Please see file definitions on pages 4-6 for specific field information.

Field Name Starting Position Ending Position Field Length Field Description container_break 198 198 1 End of container package_break 199 199 1 End of bundle blank 201 203 3 display_cont_id 205 210 6 Display_cont_id line_1_address * 211 240 30 OEL line_2_address * 241 270 30 PM# (left justifi ed) and Delivery Mode Code (right justifi ed) line_3_address * 271 300 30 Name line_4_address * 301 330 30 Name or title line_5_address * 331 360 30 Secondary address line_6_address * 361 390 30 Primary address line_7_address * 391 420 30 City, Province, Postal Code line_8_address * 421 450 30 Additional address needs variable_1 451 460 10 Additional needs (2) variable_2 461 470 10 Additional needs (2)

1 Please identify each individual code, the length of each code and the start and stop position of each code. 2 Variable fields may be created to any desired field length as long as the fields remain in a fixed position. 3 Any blank spaces between field positions should be considered as filler. * If any of the address fields are blank, all remaining fields must bump up. ** NO repeating container numbers within the same job. *** NO repeating bundle numbers within the same job.

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 06.12 | 12- 0266 tecHnical speciFications, continued

Field names and deFinitions For electronic data transmissions

Field Name Description lot_sequence The Line of Travel number is a sequential number that indicates that order in which add-on codes arranged within a given carrier route. a_d_code The ascending/descending code indicates the order in which delivery points are delivered within a ZIP+4. carrier_id The Carrier Route is a four-byte code assigned to a given mail delivery or collection route within a fi ve-digit ZIP Code area. The fi rst character of this identifi cation is alpha, while the last three are numeric. sequence_numb An 8 byte number that must increment by one for each record in the fi le. This fi eld must be right justifi ed and always must be zero fi lled. (11-18) station_1 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi le must be right justifi ed and always must be zero fi lled. This station will always contain the "Optional Endorsement Line" regardless of the print location. (20-22) station_2 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (24-26) numeric. station_3 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (28-30) station_4 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (32-34) station_5 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (36-38) station_6 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (40-42) station_7 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (44-46) station_8 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (48-50) station_9 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (52-54) station_10 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (56-58) station_11 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (60-62) station_12 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (64-66) station_13 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (68-70) station_14 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (72-74) station_15 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (76-78) station_16 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (80-82) station_17 A 3 byte number that identifi es a specifi c ink jet format to be printed in a designated print location on a binding machine. This fi eld must be right justifi ed and always must be zero fi lled. (84-86)

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 06.12 | 12- 0266 tecHnical speciFications, continued

Field names and deFinitions For electronic data transmissions

Field Name Description station_18 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (88-90) station_19 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (92-94) station_20 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (96-98) station_21 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (100-102) station_22 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (104-106) station_23 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (108-110) station_24 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (112-114) intelligent_barcode The Intelligent Mail barcode consists of a 20-digit Tracking Code (Barcode ID, Service Type ID, Mailer ID and Serial Number) and up to an 11-digit Routing Code (Destination ZIP code). book_id A 4 byte number ranging from 0001-9999, that identifies the physical and/or demographic make-up of the product that is to be produced. This field must be right justified and always must be zero filled. (148-151) blank Blank (153-157) job_numb An 8 byte alphanumeric field that identifies a specific job to be completed. (159-166) selective_strap_indicator If postal regulations require this bundle to be strapped, a ‘0’ is required in this field. If the bundle does not need to be strapped, a ‘1’ should appear in this field. container_type A 1 byte field that identifies one of three types of mail containers. The three possible containers should be identified as follows: (168-168) P = Pallet of mail S = Sack of mail T = Tray of mail * Note: This is field 1 of 3 that together constitute the mailing sortation field. ** Note: It is recommended that this field match the exact data contained in the "Container ID" field of a mail.dat file. container_id A 6 byte field that identifies each individual container in a specific mailing with a unique number regardless of the container type. This field must be right justified and always be zero filled. (169-174) * Note: This is field 2 of 3 that together constitute the mailing sortation field. package_id An 8 byte field that identifies each individual package in a specific mailing with a unique number. This field must be right justified and always be zero filled. (175-182) * Note: This is field 3 of 3 that together constitute the mailing sortation field. barcode_numb This field cannot contain a dash, underscore or space between any of the bytes present. Always print the 11-digit DPBC in the barcode field when a postnet barcode is required. (184-194) container_break A 1 byte field that marks the end of a specific container. (198-198) package_break A 1 byte field that marks the end of a specific postal sortation. (199-199) ecr_seq This field must equal the last three bytes of the sequence number field. (201-203) display_cont_id A postal container summary of the mailing that is ued for output of the bagtags and flags (as related to the IDEAlliance mail.dat 001 container summary file specifications). (205-210)

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Field Name Description line_1_address * This field will contain the Optional Endorsement Line (OEL). (211-240) line_2_address * This field will contain client keycode information. (Please identify each individual code located within the keyline) (241-270) line_3_address * This field will contain a name. (271-300) line_4_address * This field will contain a company name or a title. (301-330) line_5_address * This field will contain a secondary address. (331-360) line_6_address * This field will contain a primary address. (361-390) line_7_address * This field will contain the city, state and zip code. (391-420) line_8_address * This field may be used for misc. needs such as postal endorsements or additional address lines. (421-450) variable_1 This field may be utilized for any additional data needed. (451-460) variable_2 This field may be utilized for any additional data needed. (461-470)

* NOTE - If any address fields are blank, all remaining fields must bump up.

address File speciFications These file definitions MUST be sent with your address • Files must be received in ASCII format files and received at Quad/Graphics in a text format • No control characters may be present on the file. such as Microsoft Word (e.g., .doc, .txt). • A record delimiter (carriage return/line feed) The file needs to include: should be used to mark the end of the record. We 1. Indication of .zip file names received prefer both, however, one of the two is sufficient 2. Indication of .add file names received and should be used as the address/record file 3. Quantity of the address file extension. 4. Version description per address file • File names can be no longer than 24 characters 5. Record layout per version with customer number/ excluding the .add extension key code positions identified separately • File names can only be made up of letters, numbers 6. BMC (Bulk Mailing Center) breaks define the or the under score. No other characters may be beginning and the ending record number of a used.. specific BMC within an address “.add” file • The number of records per file must NOT exceed 7. Job name 99,999,999 or 4 gigabytes. Each file should end at 8. Pallet, sack or tray information of that file the end of the container. DO NOT split the same 9. Issue container on two different files. 10. List house contact person • Each file must start over at sequence number 11. List house contact phone number 00000001. 12. Post-Press Service Representative • All address files pertaining to the same job must be the same record size. submitting electronic data • Each address file must be zipped using PKZip, one If you are interested in transmitting your data file per zip file. electronically, please contact 414.566.4270 for • The address file must have an .add extension. options and recommendations to provide you • Address file names cannot be duplicated from with the most efficient manner of electronically issue-to-issue/month-to-month. transmitting your data. text File specifi cations Listed below are specific items Quad/Graphics requires to define your electronic data transmission.

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electronic File transmission options • Upon receipt of your data, the file appears in Quad/Graphics offers three options to transmit the directory of the appropriate plant and your production-ready ink jet data electronically. Quad/Graphics contact is notified electronically that your date has arrived. Ftp (File transfer protocol) FTP is a method of transmitting data via the t1 (tie line) Internet. A connection to the Internet is required. T1 is a method of transmitting data via a dedicated Transmission speed depends on the speed of your phone you provide. The software you use connection to the Internet. determines how that line is set up. • Upon consulting with our staff, a username and • Upon consulting with out staff, we assist you in password are assigned. setting up a line. • You will connect to our server to transmit data via • Speed of transmission depends on the speed of the FTP. T1 line acquired. • Data is placed onto the server and retrieved every • Your Quad/Graphics contact will be notified 10 minutes. electronically that your data was received. • Once we receive your data, your Quad/Graphics contact will be notified electronically that your data has arrived. Wam!net Wam!Net is a method of transmitting data via an electronic data link. A file transfer utility offered by Savvis Communications is required. • Upon consulting with our Quad/Net staff, two directories are set up: To_[client name] and From_ [client name]. • Cost is based on the number of megabytes being sent by the sender.

www.QG.com/redefi ning 1.866.958.7823 redefi [email protected]

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 06.12 | 12- 0266 Technical Specifications Production-Ready Formats and Data Specifications for Ink Jet Output Using Non-QuadTech Controllers

Formats and Data Specifications Sort Field All Production-Ready ink jet files are received by Sort sequence coding is a separate alphanumeric Quad/Graphics electronically. A Production-Ready sort sequence field that must be generated with 15 ink jet file is a data file that meets the specifications bytes. The first byte identifies the container type, of our ink jet controllers. All ink jet files must adhere the next 6 bytes identify the container and the to the specified guidelines in order to assure remaining 8 bytes identify the package. The field is that the data received is run without additional monitored from record to record. When any change processing time or cost. All files must be ASCII files. is detected, the record is considered the first record of a new sort sequence. For all non-demo jobs, please provide Quad/ Graphics with only one version per file. Also, any Line Of Travel (LOT) Canadian and/or Foreign records must be on a file The Line of Travel field identified as the ecr_seq in separate from the Domestic portion. the Preferred Record Layout must equal the last three bytes of the sequence number field. LOT Requirement numbers should be present on all Carrier Routes A mail.dat file set, conforming to IDEAlliance only. If the record is not in Carrier Route sortation, specifications is required. Please see www. the LOT field must be empty. idealliance.org/mail.dat for minimum requirements. If you cannot provide a mail.dat file set, * All files must be sorted in accordance with additional charges and/or shipping limitations USPS certified Line of Travel (LOT). Due to the will apply. Please contact your Post-Press Service functionality of the manufacturing process, representative for more information. maintaining true Carrier Route LOT necessitates all pieces in a package being OPPOSITE of the true Selected Field Summaries Carrier Route Line of Travel (reverse order). Sequence Number The sequence number is an 8 byte sequential ** Failure to provide accurate LOT information could numbering system that specifically identifies each result in the loss of Carrier Route discounts. individual record of a mailing. The first record of each file must start with 00000001. For each of the following records on the file, the sequence number must increment by one. The maximum ending Continued value for any particular file is 99999999. Station Codes Special Note: All print station codes are 3-byte numeric codes ranging from 001-999 (all three bytes must be used. zero filled). All 24 print stations must have data in them and each station must increase sequentially by one number. • Station 1: This station will always print the address label containing the Optional Endorsement Line (OEL). It is also for messages that print on the same page as the address label. The number assigned to this station will indicate the label position on the book (Example: 001: right side of book; 002: left side of book). • Stations 2-24: These stations are used when additional inkjet positions are required.

Innovative People Rede ning PrintSM tecHnical speciFications, continued

domestic record laYout Please see file definitions on pages 4-6 for specific field information.

Field Name Starting Position Ending Position Field Length Field Description lot_sequence 1 4 4 Indicates order for codes within a carrier route a_d_code 5 5 1 Delivery point order carrier_id 6 9 4 Mail delivery or collection route within a ZIP code area sequence_numb 11 18 8 station_1 20 22 3 station_2 24 26 3 station_3 28 30 3 station_4 32 34 3 station_5 36 38 3 station_6 40 42 3 station_7 44 46 3 station_8 48 50 3 station_9 52 54 3 station_10 56 58 3 station_11 60 62 3 station_12 64 66 3 station_13 68 70 3 station_14 72 74 3 station_15 76 78 3 station_16 80 82 3 station_17 84 86 3 station_18 88 90 3 station_19 92 94 3 station_20 96 98 3 station_21 100 102 3 station_22 104 106 3 station_23 108 110 3 station_24 112 114 3 intelligent_barcode 116 146 31 Intelligent mail barcode book_id 151 154 4 Version identifier (each unique version needs a unique number) blank 155 156 2 Blank job_numb 158 165 8 Quad internal selective_strap_indicator 167 167 1 Strap indicator container_type 168 168 1 Mail container type identifier

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Field Name Starting Position Ending Position Field Length Field Description container_id 169 174 6 Unique container number** package_id 175 182 8 Unique package number*** barcode_numb 184 194 11 11-digit DPBC container_break 198 198 1 End of container package_break 199 199 1 End of bundle ecr_seq 201 203 3 See definition on page 6 display_cont_id 205 210 6 Display_cont_id line_1_address * 211 240 30 OEL line_2_address * 241 270 30 Address line 2 or keyline line_2_addtional 151 154 4 book id; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 2 ADDRESS line_3_address* 271 300 30 Address line 3 line_3_additional 168 168 1 container type 172 174 3 container number 198 198 container break mark; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 3 ADDRESS line_4_address * 301 330 30 Address line 4 line_4_additional 180 182 3 package number 199 199 1 package break mark; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 4 ADDRESS line_5_address * 331 360 30 Address line 5 line_5_additional 14 18 5 Last 5 digits of sequence number; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 5 ADDRESS line_6_address * 361 390 30 Address line 6 (if needed) line_7_address * 391 420 30 Address line 7 (if needed) line_8_address * 421 450 30 Address line 8 (if needed) line_9_address* 451 480 30 Address line 9 (if needed) line_10_address* 481 510 30 Address line 10 (if needed) line_1_STDMESS* 40 keycode or message data line_2_STDMESS* 40 customer number or message data line_3_STDMESS* 40 message data line_4_STDMESS* 40 message data line_5_STDMESS* 40 message data line_6_STDMESS* 40 message data line_7_STDMESS* 40 message data line_8_STDMESS* 40 message data line_9_STDMESS* 40 message data alternate message line 1 100 alternate message line 2 100 alternate message line 3 100 alternate message line 4 100 alternate message line 5 100 alternate message line 6 100 alternate message line 7 100 IMPB 471 504 34 (maximum) character field for GS1-128 barcode**** IMPB_HR 505 536 32 (maximum) character human readable representation of barcode data including blank spaces**** * If any address fields are blank, all remaining address fields bump. Address and variable field length are determined by field contents and inkjet knockout area on cover. Record layout needs to include a description of what is in each STDMESS field and alternate message fields. ** No repeating container numbers in same job. *** No repeating bundle numbers in same job. **** Reference www.usps.com for proper constructs of barcode and human readable. Note: If IMB is populated, the 11-digit TPBC should not be populated.

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canadian record laYout Please see file definitions on pages 4-6 for specific field information.

Field Name Starting Position Ending Position Field Length Field Description sequence_numb 11 18 8 station_1 20 22 3 station_2 24 26 3 station_3 28 30 3 station_4 32 34 3 station_5 36 38 3 station_6 40 42 3 station_7 44 46 3 station_8 48 50 3 station_9 52 54 3 station_10 56 58 3 station_11 60 62 3 station_12 64 66 3 station_13 68 70 3 station_14 72 74 3 station_15 76 78 3 station_16 80 82 3 station_17 84 86 3 station_18 88 90 3 station_19 92 94 3 station_20 96 98 3 station_21 100 102 3 station_22 104 106 3 station_23 108 110 3 station_24 112 114 3 intelligent barcode 116 146 31 book_id 151 154 4 Version identifier blank 155 156 2 Blank job_numb 158 165 8 Quad internal selective_strap_indicator 167 167 1 Strap indicator container_type 168 168 1 Mail container type identifier container_id 169 174 6 Unique container number** package_id 175 182 8 Unique package number*** blank 184 194 11

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Field Name Starting Position Ending Position Field Length Field Description container_id 169 174 6 Unique container number** package_id 175 182 8 Unique package number*** barcode_numb 184 194 11 11-digit DPBC container_break 198 198 1 End of container package_break 199 199 1 End of bundle ecr_seq 201 203 3 See definition on page 6 display_cont_id 205 210 6 Display_cont_id line_1_address * 211 240 30 OEL line_2_address * 241 270 30 Address line 2 or keyline line_2_addtional 151 154 4 book id; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 2 ADDRESS line_3_address* 271 300 30 Address line 3 line_3_additional 168 168 1 container type 172 174 3 container number 198 198 container break mark; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 3 ADDRESS line_4_address * 301 330 30 Address line 4 line_4_additional 180 182 3 package number 199 199 1 package break mark; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 4 ADDRESS line_5_address * 331 360 30 Address line 5 line_5_additional 14 18 5 Last 5 digits of sequence number; THIS INFORMATION WILL BE RIGHT JUSTIFIED AS PART OF LINE 5 ADDRESS line_6_address * 361 390 30 Address line 6 (if needed) line_7_address * 391 420 30 Address line 7 (if needed) line_8_address * 421 450 30 Address line 8 (if needed) line_9_address* 451 480 30 Address line 9 (if needed) line_10_address* 481 510 30 Address line 10 (if needed) line_1_STDMESS* 40 keycode or message data line_2_STDMESS* 40 customer number or message data line_3_STDMESS* 40 message data line_4_STDMESS* 40 message data line_5_STDMESS* 40 message data line_6_STDMESS* 40 message data line_7_STDMESS* 40 message data line_8_STDMESS* 40 message data line_9_STDMESS* 40 message data alternate message line 1 100 alternate message line 2 100 alternate message line 3 100 alternate message line 4 100 alternate message line 5 100 alternate message line 6 100 alternate message line 7 100 * If any address fields are blank, all remaining address fields bump. Address and variable field length are determined by field contents and inkjet knockout area on cover. Record layout needs to include a description of what is in each STDMESS field and alternate message fields. ** No repeating container numbers in same job. *** No repeating bundle numbers in same job.

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Field names and deFinitions For electronic data transmissions

Field Name Description lot_sequence The Line of Travel number is a sequential number that indicates that order in which add-on codes arranged within a given carrier route. a_d_code The ascending/descending code indicates the order in which delivery points are delivered within a ZIP+4. carrier_id The Carrier Route is a four-byte code assigned to a given mail delivery or collection route within a five-digit ZIP Code area. The first character of this identification is alpha, while the last three are numeric. sequence_numb An 8 byte number that must increment by one for each record in the file. This field must be right justified and always must be zero filled. (11-18) station_1 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This file must be right justified and always must be zero filled. This station will always contain the "Optional Endorsement Line" regardless of the print location. (20-22) station_2 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (24-26) numeric. station_3 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (28-30) station_4 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (32-34) station_5 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (36-38) station_6 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (40-42) station_7 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (44-46) station_8 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (48-50) station_9 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (52-54) station_10 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (56-58) station_11 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (60-62) station_12 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (64-66) station_13 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (68-70) station_14 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (72-74) station_15 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (76-78) station_16 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (80-82) station_17 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (84-86)

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Field names and deFinitions For electronic data transmissions

Field Name Description station_18 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (88-90) station_19 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (92-94) station_20 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (96-98) station_21 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (100-102) station_22 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (104-106) station_23 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (108-110) station_24 A 3 byte number that identifies a specific ink jet format to be printed in a designated print location on a binding machine. This field must be right justified and always must be zero filled. (112-114) intelligent_barcode The Intelligent Mail barcode consists of a 20-digit Tracking Code (Barcode ID, Service Type ID, Mailer ID and Serial Number) and up to an 11-digit Routing Code (Destination ZIP code). book_id A 4 byte number ranging from 0001-9999, that identifies the physical and/or demographic make-up of the product that is to be produced. This field must be right justified and always must be zero filled. (148-151) blank Blank (153-157) job_numb An 8 byte alphanumeric field that identifies a specific job to be completed. (159-166) selective_strap_indicator If postal regulations require this bundle to be strapped, a ‘0’ is required in this field. If the bundle does not need to be strapped, a ‘1’ should appear in this field. container_type A 1 byte field that identifies one of three types of mail containers. The three possible containers should be identified as follows: (168-168) P = Pallet of mail S = Sack of mail T = Tray of mail * Note: This is field 1 of 3 that together constitute the mailing sortation field. ** Note: It is recommended that this field match the exact data contained in the "Container ID" field of a mail.dat file. container_id A 6 byte field that identifies each individual container in a specific mailing with a unique number regardless of the container type. This field must be right justified and always be zero filled. (169-174) * Note: This is field 2 of 3 that together constitute the mailing sortation field. package_id An 8 byte field that identifies each individual package in a specific mailing with a unique number. This field must be right justified and always be zero filled. (175-182) * Note: This is field 3 of 3 that together constitute the mailing sortation field. barcode_numb This field cannot contain a dash, underscore or space between any of the bytes present. Always print the 11-digit DPBC in the barcode field when a postnet barcode is required. (184-194) container_break A 1 byte field that marks the end of a specific container. (198-198) package_break A 1 byte field that marks the end of a specific postal sortation. (199-199) ecr_seq This field must equal the last three bytes of the sequence number field. (201-203) display_cont_id A postal container summary of the mailing that is ued for output of the bagtags and flags (as related to the IDEAlliance mail.dat 001 container summary file specifications). (205-210)

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address File speciFications submitting electronic data • Files must be received in ASCII format If you are interested in transmitting your data • No control characters may be present on the file. electronically, please contact 414.566.4270 for • A record delimiter (carriage return/line feed) options and recommendations to provide you should be used to mark the end of the record. We with the most efficient manner of electronically prefer both, however, one of the two is sufficient transmitting your data. and should be used as the address/record file extension. electronic File transmission options • File names can be no longer than 24 characters Quad/Graphics offers three options to transmit excluding the .add extension production-ready ink jet data electronically. • File names can only be made up of letters, numbers Ftp (File transfer protocol) or the under score. No other characters may be FTP is a method of transmitting data via the used. Internet. A connection to the Internet is required. • The number of records per file should not exceed Transmission speed depends on the speed of your 400,000. Each file should end at the end of the connection to the Internet. container. Do NOT split the same container on two • Upon consulting with our staff, a username and different files.” password are assigned. • Each file must start over at sequence number • You will connect to our server to transmit data via 00000001. FTP. • All address files pertaining to the same job must be • Data is placed onto the server and retrieved every the same record size. 10 minutes. • Each address file must be zipped using PKZip, one • Once we receive your data, your Quad/Graphics file per zip file. contact will be notified electronically that your data • The address file must have an .add extension. has arrived. • Address file names cannot be duplicated from issue-to-issue/month-to-month. Wam!net Wam!Net is a method of transmitting data via an text File specifi cations electronic data link. A file transfer utility offered by Listed below are specific items Quad/Graphics Savvis Communications is required. requires to define your electronic data transmission. • Upon consulting with our Quad/Net staff, two These file definitions MUST be sent with your address directories are set up: To_[client name] and From_ files and received at Quad/Graphics in a text format [client name]. such as Microsoft Word (e.g., .doc, .txt). • Cost is based on the number of megabytes being sent by the sender. The file needs to include: • Upon receipt of your data, the file appears in the 1. Indication of .zip file names received directory of the appropriate plant and your Quad/ 2. Indication of .add file names received Graphics contact is notified electronically that your 3. Quantity of the address file date has arrived. 4. Version description per address file 5. Record layout per version with customer number/ t1 (tie line) key code positions identified separately T1 is a method of transmitting data via a dedicated 6. BMC (Bulk Mailing Center) breaks define the phone you provide. The software you use beginning and the ending record number of a determines how that line is set up. specific BMC within an address “.add” file • Upon consulting with out staff, we assist you in 7. Job name setting up a line. 8. Pallet, sack or tray information of that file • Speed of transmission depends on the speed of the 9. Issue T1 line acquired. 10. List house contact person • Your Quad/Graphics contact will be notified 11. List house contact phone number electronically that your data was received. 12. Post-Press Service Representative • All costs are the customer’s responsibility.

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Innovative People Rede ning PrintSM © 2012 Quad/Graphics, Inc. All rights reserved. | 06.12 | 12- 0266 Ink Jet Template Standard Catalog Template Inline Mail/Inline Co-mail option A and B | 10

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Template option A

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Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151 ink jet template Addressing (IMpB Catalog Option A)

.5” No Ink Jet print zone from head to foot trim T itle/Return A (COVER COATINGS KNOCKED OUT) background(White only) Standard font for all address areas Standard font allows for per inch 14 characters Up to 10 lines of text Address Area dd r ess

3.5” .25” .5” Jet print zone from No Ink face (face trim side of mailpiece) P ostal Indicia

1.625”

.25”

2.125” SPINE OF CATALOG IMpB CATALOG TEMPLATE INLINE MAIL (Saddle stitch/cartoning line)

9402 8052 1368 3062 5229 20 OPTION A COVER 4 (BACK COVER) USPS TRACKING # USPS TRACKING

4.25”

1” No Ink Jet print zone from head to foot trim www.QG.com/redefining 1.866.958.7823 [email protected]

© 2011 Quad/Graphics, Inc. All rights reserved follow quad/graphics on

Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151 ink jet template Addressing (IMpB Catalog Option B)

1” No Ink Jet print zone from head to foot trim

2.125” 9402 8052 1368 3062 5229 20 USPS TRACKING # USPS TRACKING .5” Jet print zone from No Ink face (face trim side of mailpiece)

4.25” IMpB CATALOG TEMPLATE INLINE MAIL (Saddle stitch/cartoning line) OPTION B COVER 4 (BACK COVER SPINE OF CATALOG

.25” T itle/Return A (COVER COATINGS KNOCKED OUT) background(White only) Standard font for all address areas Standard font allows for per inch 14 characters Up to 10 lines of text Address Area dd r ess

3.5” .25” P ostal Indicia

1.625”

www.QG.com/redefining 1.866.958.7823 .5” No Ink Jet print zone from head to foot trim [email protected]

© 2011 Quad/Graphics, Inc. All rights reserved follow quad/graphics on

Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151 Parallel to Head template option C_IMpb_rev12.03.13_CS5.pdf 1 12/4/13 3:29 PM

ink jet template Addressing (IMpB Catalog Option C)

HEAD OF CATALOG Title/Return Address Pre-Printed Information Postal Indicia (non-ink jet) 1.0” Change Service Request

.25” No print zone Catalog.25” Code .25” Customer # 3.5” Address Area (COVER COATINGS KNOCKED OUT) Message Area White background only Key codes/messages 1.625” .25” Up to 10 lines of text 1.625” Up to 10 lines of text Standard font allows for 14 characters per inch Standard font allows for 14 characters per inch Minimum size for address area is 3.5” x 1.625“

.25” No print zone 4.25”

.25” USPS TRACKING # No print zone 2.125”

9402 8052 1368 3062 5229 20

.25” No print zone 1 ” No I e) nk Jet print z one f r e side of mailpie c

IMpB CATALOG TEMPLATE om spine (spine side of mailpie c e (fa c INLINE MAIL (Perfect bound/saddle stitch)

om fa c OPTION C COVER 4 (BACK COVER) one f r nk Jet print z No I e) .25 ”

FOOT OF CATALOG

www.QG.com/redefining 1.866.958.7823 © 2011 Quad/Graphics, Inc. All rights reserved [email protected]

follow quad/graphics on

Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151 Ink Jet Template Standard Multi-Mail (Catalog) Template options A, B, C and D

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Template option A

Continued: Page 1 of 4

Innovative People Rede ning Print Ink Jet Template

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Template option B Continued: Page 2 of 4 (Standard Multi-Mail (Catalog) Template options A, B, C and D)

Innovative People Rede ning Print Ink Jet Template

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Template option C Continued: Page 3 of 4 (Standard Multi-Mail (Catalog) Template options A, B, C and D)

Innovative People Rede ning Print Ink Jet Template

Continued: Page 4 of 4 (Standard Multi-Mail (Catalog) Template options A, B, C and D) | 9

www.QG.com/redefining Template option D 1.866.958.7823 [email protected]

follow quad/graphics on

Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151 Ink Jet Template Non Co-mail (inline mail parallel to face option)

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www.QG.com/redefining 1.866.958.7823 [email protected]

follow quad/graphics on

Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151 Ink Jet Template Poly-Wrap Onsert

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Ink Jet Template

www.QG.com/redefining 1.866.958.7823 [email protected]

follow quad/graphics on

Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151 | 13

Ink Jet Template Attached Mail Ink jet Carrier Template for Poly-wrap/Multi-Wrap

www.QG.com/redefining 1.866.958.7823 [email protected]

follow quad/graphics on

Innovative People Rede ning Print © 2013 Quad/Graphics, Inc. All rights reserved. | 11.13 | 13-1151

Bulk Manifest List Set-Up

The following fields are standard for Excel files that will be imported into the Quad/Graphics shipping program. Following this layout will make it more efficient to import bulk shipment addresses into our system and reduces the chance of error.

Excel Column Column Name Description

A Company Recipient's company name

B ATTN Recipient’s name

C ADDRESS1 Street Address

D ADDRESS2 Floor or Suite

E CITY Recipient City

F STATE Recipient State

G ZIP Recipient ZipCode

H QTY Number of Magazines being Requested

I SERVICE Level of shipping service – 1-Day, 2-day or Ground

J COMMENT1 Title of Magazine/Catalog

K COMMENT2 Version

L COMMENT3 Issue Name of Magazine/Catalog

M ADDRESS3 Any other address info

N COUNTRY Recipient’s Country

O PHONE_NBR Recipient’s Phone Number

P THIRD_PARTY Recipient’s 3rd party number

Q REF_CD Billing info Customer would like to see appear on their invoices

© 2010 Quad/Graphics, Inc. All rights reserved

International Country Codes for Importing into Quad/Graphics’ Shipping Program

CNTRY_CD DESCR ISO_CNTRY_NBR AFG AFGHANISTAN 4 ALB ALBANIA 8 DZA ALGERIA 12 ASM AMERICAN SAMOA 16 AND ANDORRA 20 AGO ANGOLA 24 AIA ANGUILLA 660 ATA ANTARCTICA 10 ATG ANTIGUA AND BARBUDA 28 ARG ARGENTINA 32 ARM ARMENIA 51 ABW ARUBA 533 AUS AUSTRALIA 36 AUT AUSTRIA 40 AZE AZERBAIJAN 31 BHS BAHAMAS 44 BHR BAHRAIN 48 BGD BANGLADESH 50 BRB BARBADOS 52 BLR BELARUS 112 BEL BELGIUM 56 BLZ BELIZE 84 BEN BENIN 204 BMU BERMUDA 60 BTN BHUTAN 64 BOL BOLIVIA 68 BIH BOSNIA AND HERZEGOWINA 70 BWA BOTSWANA 72 BVT BOUVET ISLAND 74 BRA BRAZIL 76 IOT BRITISH INDIAN OCEAN TERRITORY 86 BRN BRUNEI DARUSSALAM 96 BGR BULGARIA 100 BFA BURKINA FASO 854 BDI BURUNDI 108 KHM CAMBODIA 116 CMR CAMEROON 120 CAN CANADA 124 CPV CAPE VERDE 132 CYM CAYMAN ISLANDS 136 CAF CENTRAL AFRICAN REPUBLIC 140 TCD CHAD 148 CHL CHILE 152 CHN CHINA 156 CXR CHRISTMAS ISLAND 162 CCK COCOS (KEELING) ISLANDS 166 COL COLOMBIA 170 COM COMOROS 174 COG CONGO 178 COK COOK ISLANDS 184 CRI COSTA RICA 188 CIV COTE D'IVOIRE 384 HRV CROATIA (local name: Hrvatska) 191 CUB CUBA 192 CYP CYPRUS 196 CZE CZECH REPUBLIC 203 DNK DENMARK 208 DJI DJIBOUTI 262 DMA DOMINICA 212 DOM DOMINICAN REPUBLIC 214 TMP EAST TIMOR 626 ECU ECUADOR 218 EGY EGYPT 818 SLV EL SALVADOR 222 GNQ EQUATORIAL GUINEA 226 ERI ERITREA 232 EST ESTONIA 233 ETH ETHIOPIA 231 FLK FALKLAND ISLANDS (MALVINAS) 238 FRO FAROE ISLANDS 234 FJI FIJI 242 FIN FINLAND 246 FRA FRANCE 250 FXX FRANCE, METROPOLITAN 249 GUF FRENCH GUIANA 254 PYF FRENCH POLYNESIA 258 ATF FRENCH SOUTHERN TERRITORIES 260 GAB GABON 266 GMB GAMBIA 270 GEO GEORGIA 268 DEU GERMANY 276 GHA GHANA 288 GIB GIBRALTAR 292 GRC GREECE 300 GRL GREENLAND 304 GRD GRENADA 308 GLP GUADELOUPE 312 GUM GUAM 316 GTM GUATEMALA 320 GIN GUINEA 324 GNB GUINEA-BISSAU 624 GUY GUYANA 328 HTI HAITI 332 HMD HEARD AND MC DONALD ISLANDS 334 HND HONDURAS 340 HKG HONG KONG 344 HUN HUNGARY 348 ISL ICELAND 352 IND INDIA 356 IDN INDONESIA 360 IRN IRAN (ISLAMIC REPUBLIC OF) 364 IRQ IRAQ 368 IRL IRELAND 372 ISR ISRAEL 376 ITA ITALY 380 JAM JAMAICA 388 JPN JAPAN 392 JOR JORDAN 400 KAZ KAZAKHSTAN 398 KEN KENYA 404 KIR KIRIBATI 296 PRK KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF 408 KOR KOREA, REPUBLIC OF 410 KWT KUWAIT 414 KGZ KYRGYZSTAN 417 LAO LAO PEOPLE'S DEMOCRATIC REPUBLIC 418 LVA LATVIA 428 LBN LEBANON 422 LSO LESOTHO 426 LBR LIBERIA 430 LBY LIBYAN ARAB JAMAHIRIYA 434 LIE LIECHTENSTEIN 438 LTU LITHUANIA 440 LUX LUXEMBOURG 442 MAC MACAO 446 MKD MACEDONIA, THE FORMER YUGOSLAV REPUBLIC 807 MDG MADAGASCAR 450 MWI MALAWI 454 MYS MALAYSIA 458 MDV MALDIVES 462 MLI MALI 466 MLT MALTA 470 MHL MARSHALL ISLANDS 584 MTQ MARTINIQUE 474 MRT MAURITANIA 478 MUS MAURITIUS 480 MYT MAYOTTE 175 MEX MEXICO 484 FSM MICRONESIA, FEDERATED STATES OF 583 MDA MOLDOVA, REPUBLIC OF 498 MCO MONACO 492 MNG MONGOLIA 496 MSR MONTSERRAT 500 MAR MOROCCO 504 MOZ MOZAMBIQUE 508 MMR MYANMAR 104 NAM NAMIBIA 516 NRU NAURU 520 NPL NEPAL 524 NLD NETHERLANDS 528 ANT NETHERLANDS ANTILLES 530 NCL NEW CALEDONIA 540 NZL NEW ZEALAND 554 NIC NICARAGUA 558 NER NIGER 562 NGA NIGERIA 566 NIU NIUE 570 NFK NORFOLK ISLAND 574 MNP NORTHERN MARIANA ISLANDS 580 NOR NORWAY 578 OMN OMAN 512 PAK PAKISTAN 586 PLW PALAU 585 PSE PALESTINIAN TERRITORY, OCCUPIED 275 PAN PANAMA 591 PNG PAPUA NEW GUINEA 598 PRY PARAGUAY 600 PER PERU 604 PHL PHILIPPINES 608 PCN PITCAIRN 612 POL POLAND 616 PRT PORTUGAL 620 PRI PUERTO RICO 630 QAT QATAR 634 REU REUNION 638 ROU ROMANIA 642 RUS RUSSIAN FEDERATION 643 RWA RWANDA 646 KNA SAINT KITTS AND NEVIS 659 LCA SAINT LUCIA 662 VCT SAINT VINCENT AND THE GRENADINES 670 WSM SAMOA 882 SMR SAN MARINO 674 STP SAO TOME AND PRINCIPE 678 SAU SAUDI ARABIA 682 SEN SENEGAL 686 SYC SEYCHELLES 690 SLE SIERRA LEONE 694 SGP SINGAPORE 702 SVK SLOVAKIA (Slovak Republic) 703 SVN SLOVENIA 705 SLB SOLOMON ISLANDS 90 SOM SOMALIA 706 ZAF SOUTH AFRICA 710 SGS SOUTH GEORGIA AND THE SOUTH SANDWICH ISL 239 ESP SPAIN 724 LKA SRI LANKA 144 SHN ST. HELENA 654 SPM ST. PIERRE AND MIQUELON 666 SDN SUDAN 736 SUR SURINAME 740 SJM SVALBARD AND JAN MAYEN ISLANDS 744 SWZ SWAZILAND 748 SWE SWEDEN 752 CHE SWITZERLAND 756 SYR SYRIAN ARAB REPUBLIC 760 TWN TAIWAN 158 TJK TAJIKISTAN 762 TZA TANZANIA, UNITED REPUBLIC OF 834 THA THAILAND 764 TGO TOGO 768 TKL TOKELAU 772 TON TONGA 776 TTO TRINIDAD AND TOBAGO 780 TUN TUNISIA 788 TUR TURKEY 792 TKM TURKMENISTAN 795 TCA TURKS AND CAICOS ISLANDS 796 TUV TUVALU 798 UGA UGANDA 800 UKR UKRAINE 804 ARE UNITED ARAB EMIRATES 784 GBR UNITED KINGDOM 826 USA UNITED STATES 840 UMI UNITED STATES MINOR OUTLYING ISLANDS 581 URY URUGUAY 858 UZB UZBEKISTAN 860 VUT VANUATU 548 VAT VATICAN CITY STATE (HOLY SEE) 336 VEN VENEZUELA 862 VNM VIETNAM 704 VGB VIRGIN ISLANDS (BRITISH) 92 VIR VIRGIN ISLANDS (U.S.) 850 WLF WALLIS AND FUTUNA ISLANDS 876 ESH WESTERN SAHARA 732 YEM YEMEN 887 YUG YUGOSLAVIA 891 ZAR ZAIRE 180 ZMB ZAMBIA 894 ZWE ZIMBABWE 716

Log-in and Home Page

Contact your customer service representative to request access to Smartools.

Once your Smartools account is active, go to www.QG.com and follow the steps outlined below.

1) Click on Clients from the main webpage (Qg.com). Then Click on to “Log In to Client Smartools” under the Client Smartools to get to the log in screen

2) Enter your Username and Password.

Once you have logged into Smartools the program will open up in your customized Client Homepage.

If you have access to multiple titles, go to the Select Title dropdown to select the specific title you are inquiring about.

This is an expanded view of Smartools Menu. All of these menu items are linked to the specific title that you have chosen.

Continue on to learn more specific attributes for menu items.

PLANNING MENU

PLANNING: This set of screens will assist you with running Paper, Piece Weight and Postage estimates.

Paper Calculator: In this screen you may estimate the amount of paper required for a potential project. Simply indicate press type (i.e., 2x4, 2x6, 2x8 etc.), bind style (saddle stitch or perfect bound) and fill in appropriate specifications such as page count, trim size, quantity and basis weight. Please note: this is just an estimate and is not based on any contractual information.

Piece Weight Calculator: In this screen you may create an estimated piece weight for your project. Simply enter trim size, page counts, basis weight for each component.

Postal Estimator: This screen allows you to enter the piece weight and quantity of your project that is mailing and you will get an estimated postal cost. Note: this is for Standard A class mail only.

ORDERS MENU

ORDER: This set of screens will allow you to see the production schedule, specifications, and furnished product usage for current and past jobs.

Current Issues: This screen allows you to view all currently scheduled future projects for the title selected.

Orders/Current Issues continued..

By clicking on an issue name in the Current Issues window, the program will take you to the screen below, where you may see more detailed information regarding a specific future project (i.e., corporate schedule and other project specifications).

Past Issues: This screen allows you to view information regarding completed projects for the title selected (i.e. corporate schedule, project specifications, and furnished product)

FURNISHED PRODUCT

Furnished Product: This set of screens will allow you manage Aged Inventory, Inventory, Receipts, and Recycling.

Aged Inventory: Allows you to see how long supplied product has been warehoused at our plants. You can choose product to be recycled. You have the capability to view a scanned image of the product before you choose to recycle it.

Furnished Product Inventory: This screen allows you to view all furnished product. You can view inventory quantities, the issue product is intended to go into, and a description of the product and product type.

Furnished Product/Inventory continued..

By clicking on the description, you can view more detailed information about when the product was received, quantity received and what issue it is assigned to.

Quad/Graphics Smartools allow you to view estimated inventory counts. However, it is important to note that the counts will only reflect product that is stored in the following plants:

 Lomira, WI  Hartford, WI  Sussex, WI  Pewaukee, WI  West Allis, WI  Saratoga Springs, NY  Martinsburg, WV  The Rock, GA  Oklahoma City, OK  East Greenville, PA (as of 2/15)  Waseca, MN (as of 3/15)

Please work with your service team if you are looking for information on product in other locations.

Bulk Tracking

Bulk Tracking report allows customers to track their bulk product from its initial to final destination. The report displays the quantity of product for each destination, scheduled/actual deliveries and who signed for it upon arrival, if available.

Enter your Date Range and Search, then click on the Start Ship Date link to bring up the report.

Once you have the report, you can Export the data if necessary.

Delivery Tracking

Delivery Tracking encompasses Mail Tracking, Mail Seed and Confirm reports. Customers can track their mail as it leaves Quad, travels through the USPS facilities and reaches its final destination in the hands of customers. ***THIS WILL BE ELIMINATED IN THE NEAR FUTURE***

Delivery Tracking 2014 Delivery Tracking encompasses Mail Tracking, Mail Seed and Confirm reports. Customers can track their mail as it leaves Quad, travels through the USPS facilities and reaches its final destination in the hands of customers.

Facility Stats

Here customers are able to view data on the Facility Type level - National Distribution Center (NDC) and Sectional Center Facilities (SCF) - month to month and year to year. This data shows the average number of days from the postal facility to the date our seeds respond that they have received the mail piece.

Mail Delivery Rpts

The Mail Delivery Update Report reflects the consolidated seed data obtained from Quads Seed Program. The report includes many of the critical factors that may affect the delivery of mail. In Home Projections are also given for both past and upcoming mailings. Many clients use this information to project call center staffing and product inventory.

NewStand Tracking

NewStand Tracking report allows customers to track their Newsstand product from its initial to final destination. The report displays the quantity of product for each destination, scheduled/actual deliveries and who signed for it upon arrival, if available.

Parcel Tracking

Parcel Tracking allows customers to see and track their small packages. Links are provided to the various carrier’s Fedex, UPS, etc. Enter your Date Range and Search, then click on the job number you would like to view.

This will bring up the report with tracking numbers.

Postage Reports/Savings

Here customers can view their postage reports as well as comail and drop ship savings during a specific time period. Enter a Date Range and select the issue or issues you would like to view, then click submit. This will give you a summary of the savings below.

You can also Download or View the Reports.

Product Request

Here customers can make and view requests against your inventory. You can also track the status of your FedEx, DHL, and UPS shipments. This will feed into the Back Issue Request tool.

Retail Tracking

Retail Tracking report allows customers to track their retail product from its initial to final destination. The report displays the quantity of product for each destination, scheduled/actual deliveries and who signed for it upon arrival, if available. Billing – what to expect

Quad/Graphics Manufacturing Invoices Include(Imaging, Press, Ink , Paper (if Quad Supplied), Perfect Bind or Saddle Stitching, Mailing (inline mailing, offline mailing, co-mailing), Postal Savings, List Services, Distribution (skids & cartons), Sales Tax (if applicable)

Freight Invoice– billed separately from MFG invoice. Newsstand, Postal and Bulk may be billed on different invoices but sometimes combined at Customer request.

Paper Storage Invoice (if applicable) – billed monthly

Supplement Invoice – billed monthly and includes: offline mailing, polywrapping mailing, comailing, handwork, Postal Savings for comailing, List Services, Storage Charges for Received Product, Books and unbound Signatures(if applicable), Skids(if product shipped out) and Cartons(back issues)

INVOICE

N61 W23044 Harry's Way Sussex, WI 53089-3995 (414)566-6000

Invoice No: Invoice Date: Purchase Order: Invoice Prepared By:

Invoice Information Title: Issue: Job(s):

PREPARATORY $0.00 PRESS $0.00 INK $0.00 SADDLE STITCH $0.00 MAILING $0.00 PACKING/MISC. $0.00 Total: $0.00 12.50 % Manufacturing Discount based on: $0.00 $0.00 Total Amount Due: $0.00

Payment Information TERMS: Discount Amount: $0.00 Due Date for Discount: Discounted Amount Due: $0.00 Due Date: Total Amount Due: $0.00

Please Remit To: Quad/Graphics, Inc. P.O. Box 644840 Pittsburgh, PA 15264-4840

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance. Thank you for giving us the opportunity to serve you.

1 of 1 Invoice Detail Date: Job No:

Invoice No:

PAGES COPIES MFG 44 315,415 Issue Name Pricing Based On: Price Schedule :

PREPARATORY HANDLE DIGITAL FILE 175 @ $0.00 / C/PG $0.00

PREPARATORY SUBTOTAL: $0.00

PRESS Form : 1, 04 PG (4/4) AS 4'S 4-out 2x4 PRESS Folio : 1-2;43-44 (Cover) PLATES & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 315,415 @ $0.00 / M $0.00

Form : 2, 24 PG (4/4+4/4) AS 24'S 2-out 2x6 PRESS Folio : 3-14;31-42 (Body) PLATES & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 315,415 @ $0.00 / M $0.00

Form : 3, 16 PG (4/4+4/4) AS 16'S 2-out 2x4 PRESS Folio : 15-22;23-30 (Body) PLATES & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 315,415 @ $0.00 / M $0.00

PRESS SUBTOTAL: $0.00

INK 4/COLOR PROCESS, MEDIUM 315,415 44 @ $0.0000 / PAGE $0.00

INK SUBTOTAL: $0.00

SADDLE STITCH 03 POCKET SS 1-UP MAKEREADY 1 @ $0.00 / MR $0.00 03 POCKET SS 1-UP RUN/M 315,415 @ $0.00 / M $0.00 POCKET CHANGE 0 @ $0.00 / PKT $0.00

SADDLE STITCH SUBTOTAL: $0.00

MAILING WIDE-BAR INKJET MESSAGE MKR 1 @ $0.00 / MR $0.00 WIDE-BAR INKJET MESSAGE RUN 314,054 @ $0.00 / M $0.00 MAILING LIST CHANGE 2 @ $0.00 / EA $0.00 HANDWORK 314 @ $0.00 / EA $0.00 QDS - PER ATTACHED #389013 $0.00

MAILING SUBTOTAL: $0.00

PACKING/MISC. HANDLE FURNISHED SKIDS 0 @ $0.00 / SKID $0.00 TEAR SHEETS 1 @ $0.00 / HOUR $0.00 STD CARTONS (30#) - BULK 3,446 @ $0.00 / CTN $0.00 CUSTOM CARTONS - SAMPLES 11 @ $0.00 / CTN $0.00

PACKING/MISC. SUBTOTAL: $0.00

Invoice Total Before Discount: $0.00 12.50% Manufacturing Discount based on : $0.00 $0.00

INVOICE TOTAL: $0.00

Manufacturing Discount Excludes: QDS - PER ATTACHED #389013 $0.00 $0.00 cc:

Discount if paid by 12/6/2014: $0.00

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

2 of 2 INVOICE

N61 W23044 Harry's Way Sussex, WI 53089-3995 (414)566-6000

Invoice No: Invoice Date: Purchase Order: Invoice Prepared By:

Invoice Information Title: Issue: Job(s):

PREPARATORY $0.00 PRESS $0.00 INK $0.00 SADDLE STITCH $0.00 NEWSSTAND $0.00 POLYWRAPPING/MAILING $0.00 QUADDATA SOLUTIONS $0.00 PACKING/STORAGE $0.00 Total: $0.00 Total Amount Due: $0.00

Payment Information TERMS:

Due Date: Total Amount Due: $0.00

Please Remit To: Quad/Graphics, Inc. 500 1st Ave Pittsburgh, PA 15264-4840 ABA No: 043-000-096 Acct No: 1028908402 Phone No: 800-762-2265 PNC Bank, NA for Beneficiary of Quad/Graphics, Inc.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance. Thank you for giving us the opportunity to serve you.

1 of 1 Invoice Detail Date: Job No:

Invoice No:

PAGES COPIES 84 60,204 Issue Name Pricing Based On: Price Schedule :

PREPARATORY HANDLE/PREPARE - /PG 86 @ $0.00 / PAGE $0.00

PREPARATORY SUBTOTAL: $0.00

PRESS Form : COV, 04 PG (4/4) AS 4'S 2-out 2x4 PRESS Folio : C1-C2;C3-C4 (Cover) PLATES & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 60,204 @ $0.00 / M $0.00 VERSION PLATE PRESS STOP 2 @ $0.00 / EA $0.00 VERSION PLATE & MKR CHANGE 5 @ $0.00 / PLT $0.00

Form : 1/2, 48 PG (4/4+4/4) AS 24'S 1-out 2x6 PRESS Folio : 1-6;75-80/7-12;69-74/13-18;63-68/19-24;57-62 (Body) PLATES & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 60,204 @ $0.00 / M $0.00

Form : 3/4, 32 PG (4/4+4/4) AS 16'S 1-out 2x4 PRESS Folio : 37-40;41-44/25-30;51-56/31-36;45-50 (Body) PLATES & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 60,204 @ $0.00 / M $0.00

PRESS SUBTOTAL: $0.00

INK 4/COLOR PROCESS, MEDIUM - COVER 60,204 4 @ $0.0000 / PAGE $0.00 4/COLOR PROCESS, MEDIUM - BODY 60,204 80 @ $0.0000 / PAGE $0.00

INK SUBTOTAL: $0.00

SADDLE STITCH 05 POCKET SS 1-UP MAKEREADY 1 @ $0.00 / MR $0.00 05 POCKET SS 1-UP RUN/M 60,204 @ $0.00 / M $0.00 CUST SUPPLIED STD INSERTS RUN J4MNCCXXP /JAMNABXXP 20,000 @ $0.00 / M $0.00 CUST SUPPLIED STD INSERTS RUN J4MSCCXXP/J4MSABXXP 31,771 @ $0.00 / M $0.00 CUST SUPPLIED STD BLOW-INS RUN G4MBSGXXP GIVE A GI 31,771 @ $0.00 / M $0.00 CUST SUPPLIED STD BLOW-INS RUN J4MNRFXXP DISCOUNT 20,001 @ $0.00 / M $0.00 CUST SUPPLIED STD BLOW-INS RUN J4MNAAXXP SAVE UP T 20,001 @ $0.00 / M $0.00 BINDER STOP 2 @ $0.00 / EA $0.00

SADDLE STITCH SUBTOTAL: $0.00

NEWSSTAND CYCLE 2014/51 DISTRIBUTION COMMON BUNDLES - 25'S 28,025 @ $0.00 / M $0.00 DISTRIBUTION COMMON BUNDLES - 20'S 20 @ $0.00 / M $0.00 DISTRIBUTION COMMON BUNDLES - 15'S 30 @ $0.00 / M $0.00

NEWSSTAND SUBTOTAL: $0.00

POLYWRAPPING/MAILING ADD'L TO INKJET "PERIODICALS" POLYWRAP MKR 1 @ $0.00 / MR $0.00 ADD'L TO INKJET "PERIODICALS" POLYWRAP RUN 6,722 @ $0.00 / M $0.00 POLYWRAP BASE BOOK MKR 1 @ $0.00 / MR $0.00 POLYWRAP BASE BOOK RUN 6,722 @ $0.00 / M $0.00 POLYWRAP BASE BOOK MATERIAL - CLEAR 6,722 @ $0.00 / M $0.00 POLYWRAP PRE-ADDRESSED ONSERT MKR 1 @ $0.00 / MR $0.00 POLYWRAP PRE-ADDRESSED ONSERT RUN 6,722 @ $0.00 / M $0.00 TACK GLUE MKR 1 @ $0.00 / MR $0.00 TACK GLUE RUN 6,722 @ $0.00 / M $0.00 MAILING LIST/VERSION CHANGE 3 @ $0.00 / EA $0.00

POLYWRAPPING/MAILING SUBTOTAL: $0.00

QUADDATA SOLUTIONS QDS - PER ATTACHED # $0.00

QUADDATA SOLUTIONS SUBTOTAL: $0.00

PACKING/STORAGE ENVELOPES - AD CHECK CANADA 3 @ $0.00 / EA $0.00 HAND LABELING MIN CHARGE - AD CHECK CANADA 1 @ $0.00 / EA $0.00 STD CARTONS (30#) 51 @ $0.00 / CTN $0.00 ORDER PROCESSING 10 @ $0.00 / EA $0.00 SKIDS WITH WRAP (2000#) - CAN/FOR 1 @ $0.00 / SKID $0.00 *SKIDS W/ WRAP ARE SUB COPIES BULK SHIPPED TO ELK GROVE VIL, IL SKIDS WITH WRAP (2000#) - CAN/FOR 1 @ $0.00 / SKID $0.00 *SKIDS W/ WRAP ARE CAN/FOR COPIES BULK SHIPPED TO OAK CREEK, WI

PACKING/STORAGE SUBTOTAL: $0.00

INVOICE TOTAL: $0.00

cc:

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

1 of 1 Date: Job No:

Invoice No:

To: REMIT TO: Quad/Graphics, Inc. PO Box 842858 Boston, MA 02284-2858

Issue Name Pricing Based On: Invoice Prepared By:

PREPARATORY DE- PRO PAGE 48 @ $0.00 / EA $0.00 DESKTOP AND APP

PREPARATORY SUBTOTAL: $0.00

INVOICE TOTAL: $0.00

cc:

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

1 of 1 INVOICE

N61 W23044 Harry's Way Sussex, WI 53089-3995 (414)566-6000

Invoice No: Invoice Date: Purchase Order: Invoice Prepared By:

Invoice Information Title: Issue: Job(s):

PREPARATORY $0.00 MANUFACTURING $0.00 PAPER $0.00 OFFLINE PAPER LABEL $0.00 NEWSSTAND $0.00 QUADDATA SOLUTIONS $0.00 BLOW-IN $0.00 PACKING $0.00 Total: $0.00 Sales Tax: $0.00 Total Amount Due: $0.00

Payment Information TERMS:

Due Date: Total Amount Due: $0.00

Please Remit To: Quad/Graphics, Inc. P.O. Box 644840 Pittsburgh, PA 15264-4840

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance. Thank you for giving us the opportunity to serve you.

1 of 1 Invoice Detail Date: Job No:

Invoice No:

PAGES COPIES COPIES PRINTED / BOUND 132 25,388 Issue Name Pricing Based On: Option :

PREPARATORY CONVERT FILES 529 @ $0.00 / EA $0.00

PREPARATORY SUBTOTAL: $0.00

MANUFACTURING 30,000 COPIES $0.00 LESS COPIES (4,612) @ $0.00 / M $0.00 COVER VERSION $0.00

MANUFACTURING SUBTOTAL: $0.00

PAPER 30,000 COPIES $0.00 LESS COPIES (4,612) @ $0.00 / M $0.00 COVER VERSION $0.00

PAPER SUBTOTAL: $0.00

OFFLINE PAPER LABEL 6,000 COPIES $0.00 LESS COPIES (2,445) @ $0.00 / M $0.00 BAGGED MAIL 3,555 @ $0.00 / M $0.00

OFFLINE PAPER LABEL SUBTOTAL: $0.00

NEWSSTAND 22,300 COPIES $0.00 LESS COPIES (4,316) @ $0.00 / M $0.00

NEWSSTAND SUBTOTAL: $0.00

QUADDATA SOLUTIONS QDS - PER ATTACHED #381391 $0.00

QUADDATA SOLUTIONS SUBTOTAL: $0.00

BLOW-IN BLOW-IN CARD MANUFACTURING $0.00

BLOW-IN SUBTOTAL: $0.00

PACKING SKIDS (CARTONS ON SKIDS) 1 @ $0.00 / SKID $0.00 STD CARTONS (30#) 35 @ $0.00 / CTN $0.00

PACKING SUBTOTAL: $0.00

INVOICE SUBTOTAL: $0.00

SALES TAX: $0.00

INVOICE TOTAL: $0.00

cc:

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

1 of 1 INVOICE

N61 W23044 Harry's Way Sussex, WI 53089-3995 (414)566-6000

Invoice No: Invoice Date: Purchase Order: Invoice Prepared By:

Invoice Information Title: Issue: Job(s):

DIGITAL PREPRESS $0.00 PRESS $0.00 INK $0.00 PAPER HANDLING $0.00 PRETRIMMING $0.00 SADDLE STITCH $0.00 MAILING $0.00 MULTI BIND INLINE CO-MAIL $0.00 MULTI-MAILER $0.00 PACKING $0.00 QUADDATA SOLUTIONS $0.00 Total: $0.00 13.00 % Manufacturing Discount based on: $0.00 $0.00 Sales Tax: $0.00 Total Amount Due: $0.00

Payment Information TERMS:

Due Date: Total Amount Due: $0.00

Please Remit To: Quad/Graphics Printing Corp. P.O. Box 644840 Pittsburgh, PA 15264-4840

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance. Thank you for giving us the opportunity to serve you.

1 of 1 Invoice Detail Date: Job No:

Invoice No:

PAGES COPIES OFFSET PRESS - COVER 4 2,796,479 GRAVURE - BODY 72 2,796,479 Issue Name Pricing Based On: Price Schedule :

DIGITAL PREPRESS HANDLE/PREPARE 76 @ $0.00 / PAGE $0.00 HANDLE DIGITAL FILE 1 @ $0.00 / C/PG $0.00

DIGITAL PREPRESS SUBTOTAL: $0.00

PRESS Form : 201/2/202, 04 PG (4/4) AS 4'S 4-out 2x4 PRESS Folio : FC-IFC;75-BC (Cover) PLATES & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 2,796,479 @ $0.00 / M $0.00 VERSION PLATE PRESS STOP 1 @ $0.00 / EA $0.00 VERSION PLATE & MKR CHANGE 1 @ $0.00 / PLT $0.00

Form : 3/4, 72 PG (4/4) AS 1-32 & 1-40 1-out GRAVURE PRESS Folio : 3-22;55-74/23-38;39-54 (Body) CYLINDERS & MAKEREADY 1 @ $0.00 / MR $0.00 RUN/M 2,796,479 @ $0.00 / M $0.00

PRESS SUBTOTAL: $0.00

INK 4/COLOR PROCESS, MEDIUM 2,796,479 4 @ $0.00 / PAGE $0.00 4/COLOR PROCESS, MEDIUM 2,796,479 72 @ $0.00 / PAGE $0.00 15% PREMIUM FOR SCA PAPER 2,796,479 72 @ $0.00 / PAGE $0.00

INK SUBTOTAL: $0.00

PAPER HANDLING PAPER HANDLING CHARGE - 50# 61,287 @ $0.00 / CWT $0.00 PAPER HANDLING CHARGE - 28# 535,685 @ $0.00 / CWT $0.00

PAPER HANDLING SUBTOTAL: $0.00

PRETRIMMING PRE-TRIM FOLDED SIGNATURES, 1 TRIM ONLY, SET UP 1 @ $0.00 / EA $0.00 PRE-TRIM FOLDED SIGNATURES, WITH 8 PAGES OR LESS, 2,796,479 @ $0.00 / M $0.00

PRETRIMMING SUBTOTAL: $0.00

SADDLE STITCH SOLO MAIL/DISTRIBUTIVE MULTI-MAILER/SAMPLES SS 1-UP BASE BIND MKR 1 @ $0.00 / MR $0.00 SS 1-UP BASE BIND RUN 1,639,934 @ $0.00 / M $0.00 04 PG SS SIGS/INSERTS MAKEREADY 1 @ $0.00 / MR $0.00 04 PG SS SIGS/INSERTS RUN/M FORM 202 1,639,934 @ $0.00 / M $0.00 32 PG SS SIGS/INSERTS MAKEREADY 1 @ $0.00 / MR $0.00 32 PG SS SIGS/INSERTS RUN/M FORM 4 1,639,934 @ $0.00 / M $0.00 40 PG SS SIGS/INSERTS MAKEREADY 1 @ $0.00 / MR $0.00 40 PG SS SIGS/INSERTS RUN/M FORM 3 1,639,934 @ $0.00 / M $0.00 BINDER STOP 1 @ $0.00 / EA $0.00 POCKET CHANGE 1 @ $0.00 / PKT $0.00 2 DEMO STITCHERS - 4 PKTS X 2 DEMO UP TO 10 PKTS MKR 8 @ $0.00 / MR $0.00 DEMO UP TO 10 PKTS RUN 1,586,837 @ $0.00 / M $0.00 4 TOTAL PKTS FOR DEMO - 0 PKTS OVER 10

SADDLE STITCH SUBTOTAL: $0.00

SADDLE STITCH EXTERNAL CO-BIND SS 1-UP BASE BIND MKR 1 @ $0.00 / MR $0.00 SS 1-UP BASE BIND RUN 1,089,045 @ $0.00 / M $0.00 04 PG SS SIGS/INSERTS MAKEREADY 1 @ $0.00 / MR $0.00 04 PG SS SIGS/INSERTS RUN/M 1,089,045 @ $0.00 / M $0.00 32 PG SS SIGS/INSERTS MAKEREADY 1 @ $0.00 / MR $0.00 32 PG SS SIGS/INSERTS RUN/M FORM 4 1,089,045 @ $0.00 / M $0.00 40 PG SS SIGS/INSERTS MAKEREADY 1 @ $0.00 / MR $0.00 40 PG SS SIGS/INSERTS RUN/M FORM 3 1,089,045 @ $0.00 / M $0.00 2 DEMO STITCHERS - 4 PKTS X 2 DEMO UP TO 10 PKTS MKR 8 @ $0.00 / MR $0.00 DEMO UP TO 10 PKTS RUN 1,089,045 @ $0.00 / M $0.00 8 TOTAL PKTS FOR DEMO - 0 PKTS OVER 10

SADDLE STITCH SUBTOTAL: $0.00

SADDLE STITCH HOTLINE INTERNAL CO-BIND SS 1-UP BASE BIND RUN 67,500 @ $0.00 / M $0.00 04 PG SS SIGS/INSERTS RUN/M FORM 202 67,500 @ $0.00 / M $0.00 32 PG SS SIGS/INSERTS RUN/M FORM 4 67,500 @ $0.00 / M $0.00 40 PG SS SIGS/INSERTS RUN/M FORM 3 67,500 @ $0.00 / M $0.00 1 DEMO STITCHERS - 4 PKTS X 1 1 of 2 DEMO UP TO 10 PKTS MKR 4 @ $0.00 / MR $0.00 DEMO UP TO 10 PKTS RUN 67,500 @ $0.00 / M $0.00 8 TOTAL PKTS FOR DEMO - 0 PKTS OVER 10

SADDLE STITCH SUBTOTAL: $0.00

MAILING SOLO MAIL / SAMPLES INKJET (1 STD POS-ARRAY) RUN 1,586,837 @ $0.00 / M $0.00 INTELLIGENT MAIL BARCODE 1,586,837 @ $0.00 / M $0.00 CODE ONLY 2 POS 80 DPI RUN 547 @ $0.00 / M $0.00 MAILING LIST CHANGE 1 @ $0.00 / EA $0.00

MAILING SUBTOTAL: $0.00

MAILING EXTERNAL CO-BIND INKJET (1 STD POS-ARRAY) RUN 1,089,045 @ $0.00 / M $0.00 INTELLIGENT MAIL BARCODE 1,089,045 @ $0.00 / M $0.00

MAILING SUBTOTAL: $0.00

MAILING INTERNAL CO-BIND HOTLINES INKJET (1 STD POS-ARRAY) RUN 67,500 @ $0.00 / M $0.00 INTELLIGENT MAIL BARCODE 67,500 @ $0.00 / M $0.00

MAILING SUBTOTAL: $0.00

MULTI BIND INLINE CO-MAIL CYCLE 1451D - DROP DATE: 11/01/14 ENTRY FEE FOR INLINE COMAIL 2,679,885 @ $0.00 / M $0.00 BASED ON TOTAL POOL QUANTITY OF ALL CUSTOMERS - 5,056,386 (53%) MULTI-BIND SUMMARY - PER ATTACHED $0.00

MULTI BIND INLINE CO-MAIL SUBTOTAL: $0.00

MULTI-MAILER STD A MULTI INKJET 80DPI MKR 1 @ $0.00 / MR $0.00 STD A MULTI INKJET 80DPI RUN POCKET # 1 51,023 @ $0.00 / M $0.00 MULTI-MAIL SUMMARY - PER ATTACHED $0.00 DISTRIBUTIVE COMAIL FREIGHT $0.00

MULTI-MAILER SUBTOTAL: $0.00

PACKING STD CARTONS (30#) 6 @ $0.00 / CTN $0.00 SKIDS WITH SLEEVES (2000#) 31 @ $0.00 / SKID $0.00 HANDWORK, PER HOUR 1 @ $0.00 / EA $0.00

PACKING SUBTOTAL: $0.00

QUADDATA SOLUTIONS QDS - PER ATTACHED #386288 $0.00

QUADDATA SOLUTIONS SUBTOTAL: $0.00

Invoice Total Before Discount: $0.00 13.00% Manufacturing Discount based on : $0.00 $0.00

INVOICE SUBTOTAL: $0.00

SALES TAX: IA $0.00 NE $0.00 Tax is based on the following invoice #(s): SALES TAX SUBTOTAL: $0.00

INVOICE TOTAL: $0.00

Manufacturing Discount Excludes: INK $0.00 PAPER HANDLING CHARGE - 50# $0.00 PAPER HANDLING CHARGE - 28# $0.00 MULTI-BIND SUMMARY - PER ATTACHED $0.00 MULTI-MAIL SUMMARY - PER ATTACHED $0.00 QDS - PER ATTACHED #386288 $0.00 FREIGHT $0.00 $0.00 cc:

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

2 of 2 INVOICE

N61 W23044 Harry's Way Sussex, WI 53089-3995 (414)566-6000

Invoice No: Invoice Date: Purchase Order: Invoice Prepared By:

Invoice Information Title: Issue: Job(s):

MFG CUSTOMER BOOK $0.00 PAPER-COVER 60# 25" $0.00 BODY PAPER 45# 49.5" (32 PG) $0.00 BODY PAPER 60# 49.5" (16 PG) $0.00 MFG PROSPECT BOOK $0.00 PAPER-COVER 60#25" $0.00 BODY PAPER 60# 49.5" $0.00 QUADDATA SOLUTIONS $0.00 ADDITIONALS $0.00 Total: $0.00 Sales Tax: $0.00 Total Amount Due: $0.00

Payment Information TERMS:

Due Date: Total Amount Due: $0.00

Please Remit To: Quad/Graphics, Inc. P.O. Box 644840 Pittsburgh, PA 15264-4840

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance. Thank you for giving us the opportunity to serve you.

1 of 1 Invoice Detail Date: Job No:

Invoice No:

PAGES COPIES CUSTOMER BOOK 52 203,600 PROSPECT BOOK 24 390,250 Issue Name Pricing Based On:

MFG CUSTOMER BOOK 203,200 COPIES $0.00 ADDITIONAL COPIES 400 @ $0.00 / M $0.00

MFG CUSTOMER BOOK SUBTOTAL: $0.00

PAPER-COVER 60# 25" 203,200 COPIES $0.00 ADDITIONAL COPIES 400 @ $0.00 / M $0.00

PAPER-COVER 60# 25" SUBTOTAL: $0.00

BODY PAPER 45# 49.5" (32 PG) 203,200 COPIES $0.00 ADDITIONAL COPIES 400 @ $0.00 / M $0.00

BODY PAPER 45# 49.5" (32 PG) SUBTOTAL: $0.00

BODY PAPER 60# 49.5" (16 PG) 203,200 COPIES 16 PAGES $0.00 ADDITIONAL COPIES 400 @ $0.00 / M $0.00

BODY PAPER 60# 49.5" (16 PG) SUBTOTAL: $0.00

MFG PROSPECT BOOK 390,250 COPIES $0.00

MFG PROSPECT BOOK SUBTOTAL: $0.00

PAPER-COVER 60#25" 390,250 COPIES $0.00

PAPER-COVER 60#25" SUBTOTAL: $0.00

BODY PAPER 60# 49.5" 390,250 COPIES 16 PAGES PROSPECT $0.00

BODY PAPER 60# 49.5" SUBTOTAL: $0.00

QUADDATA SOLUTIONS QDS - PER ATTACHED #384443 $0.00

QUADDATA SOLUTIONS SUBTOTAL: $0.00

ADDITIONALS MAILING LIST CHANGE 12 @ $0.00 / EA $0.00 STD CARTONS (15#) 211 @ $0.00 / CTN $0.00 SKIDS (CARTONS ON SKIDS) 8 @ $0.00 / SKID $0.00

ADDITIONALS SUBTOTAL: $0.00

INVOICE SUBTOTAL: $0.00

SALES TAX: $0.00

INVOICE TOTAL: $0.00

cc:

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

1 of 1 INVOICE

N61 W23044 Harry's Way Sussex, WI 53089-3995 (414)566-6000

Invoice No: Invoice Date: Purchase Order: Invoice Prepared By:

Invoice Information Title: Issue: Job(s):

PAPER $0.00 Total: $0.00 Total Amount Due: $0.00

Payment Information TERMS:

Due Date: Total Amount Due: $0.00

Please Remit To: Quad/Graphics, Inc. P.O. Box 644840 Pittsburgh, PA 15264-4840

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance. Thank you for giving us the opportunity to serve you.

1 of 1 Invoice Detail Date: Job No:

Invoice No:

PAGES COPIES PAPER 44 314,915 Issue Name Pricing Based On: Price Schedule :

PAPER Form : 1, 04 PG (4/4) AS 4'S 4-out 2x4 PRESS Folio : 1-2;43-44 (Cover) PLATES & MAKEREADY 70# 33" 1 @ 0.00 / MR RUN/M 70# 33" 314,915 @ 0.00 / M 0.00 RUN/M - BILLABLE OVERS 70# 33" 3,149 @ 0.00 / M 0.00 0.00

10,235.05 #'s @ 0.00 / CWT 0.00

Form : 2, 24 PG (4/4+4/4) AS 24'S 2-out 2x6 PRESS Folio : 3-14;31-42 (Body) PLATES & MAKEREADY 40# 49.25" 1 @ 0.00 / MR 0.00 RUN/M 40# 49.25" 314,915 @ 0.00 / M 0.00 RUN/M - BILLABLE OVERS 40# 49.25" 3,149 @ 0.00 / M 0.00 0.00

32,002.56 #'s @ 0.00 / CWT 0.00

Form : 3, 16 PG (4/4+4/4) AS 16'S 2-out 2x4 PRESS Folio : 15-22;23-30 (Body) PLATES & MAKEREADY 40# 33" 1 @ 0.00 / MR 0.00 RUN/M 40# 33" 314,915 @ 0.00 / M 0.00 RUN/M - BILLABLE OVERS 40# 33" 3,149 @ 0.00 / M 0.00 0.00

21,859.47 #'s @ 0.00 / CWT 0.00

PAPER SUBTOTAL: 0.00

INVOICE TOTAL: 0.00

cc:

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

1 of 1 Date: Job No:

Invoice No:

To: REMIT TO: Quad/Graphics, Inc. P.O. Box 644840 Pittsburgh, PA 15264-4840

Customer Name Pricing Based On: Invoice Prepared By: ( Product Size 0" x 0" )

PAPER STORAGE TOTAL POUNDS IN STORAGE 0 LESS POUNDS ALLOWED 0 TOTAL BILLABLE POUNDS 0 @ $0.00 / CWT $0.00

PAPER STORAGE SUBTOTAL: $0.00

INVOICE TOTAL: $0.00

cc:

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

1 of 1 INVOICE

N61 W23044 Harry's Way Sussex, WI 53089-3995 (414)566-6000

Invoice No: Invoice Date: Purchase Order: Invoice Prepared By:

Invoice Information Title: Issue: Job(s):

OFFLINE MAILER $0.00 PACKING AND STORAGE $0.00 Total: $0.00 Total Amount Due: $0.00

Payment Information TERMS: Discount Amount: $0.00 Due Date for Discount: Discounted Amount Due: $0.00 Due Date: Total Amount Due: $0.00

Please Remit To: Quad/Graphics, Inc. PO Box 842858 Boston, MA 02284-2858

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance. Thank you for giving us the opportunity to serve you.

1 of 1 Invoice Detail Date: Job No:

Invoice No:

Issue Name Pricing Based On: Price Schedule :

OFFLINE MAILER OFFLINE ADDRESS 120DPI 2" MKR 1 @ $0.00 / MR $0.00 OFFLINE ADDRESS 120DPI 2" RUN TKT# 620967 7,787 @ $0.00 / M $0.00 BAGGED MAIL RUN 7,787 @ $0.00 / M $0.00 QDS - PER ATTACHED #383453 $0.00

OFFLINE MAILER SUBTOTAL: $0.00

OFFLINE MAILER OFFLINE ADDRESS 120DPI 2" MKR 1 @ $0.00 / MR $0.00 OFFLINE ADDRESS 120DPI 2" RUN TKT# 624752 10,667 @ $0.00 / M $0.00 BAGGED MAIL RUN 10,667 @ $0.00 / M $0.00 QDS - PER ATTACHED #384611 $0.00

OFFLINE MAILER SUBTOTAL: $0.00

OFFLINE MAILER OFFLINE ADDRESS 120DPI 2" MKR 1 @ $0.00 / MR $0.00 OFFLINE ADDRESS 120DPI 2" RUN TKT# 627485 9,837 @ $0.00 / M $0.00 BAGGED MAIL RUN 9,837 @ $0.00 / M $0.00 QDS - PER ATTACHED #386475 $0.00

OFFLINE MAILER SUBTOTAL: $0.00

PACKING AND STORAGE STD CARTONS (30#) 0 @ $0.00 / CTN $0.00 SKID STORAGE - BACK ISSUE SKIDS 2 @ $0.00 / SKID $0.00 STORAGE CHARGES DO NOT INCLUDE SKIDS STORED AT WEST VIRGINIA PLANT SKID STORAGE - RECEIVED PRODUCT 1 @ $0.00 / SKID $0.00

PACKING AND STORAGE SUBTOTAL: $0.00

INVOICE TOTAL: $0.00

cc:

Discount if paid by 11/28/2014: $0.00

Past-due Invoices are subject to a service charge of 1-1/2% per month on outstanding balance.

For sales tax inquiries, please e-mail [email protected]. If you are exempt from tax, please scan your exemption certificate(s) to [email protected] or fax them to (414) 566-9532.

1 of 1