INDUSTRY 05 Two hopes for growth of IAM 17 INSIDE ATR ATR World Sales network expansion Information | Facts | Figures at Wint

NEW MOBILITY 42 The future belongs to Big bets placed on hydrogen multi-brand diagnostics in global energy transition Governments and OEMs are pouring immense resources into a decarbonised energy system ISSUE 3 – DECEMBER 2020 DECEMBER – 3 ISSUE 02 EDITORIAL ATR World DECEMBER 2020 CONTENT 03

Dear readers

24 14 38 e are happy to present you this year’s last issue of ATR World. We take this opportunity to welcome Henning Kaeß once more who joined ATR as WManaging Director Marketing/Digitisation in September. Kindly browse through pages 08 and 09 for an introductory interview with him. As of January, Warren Espinoza will complete our Management Team. He will be introduced in the next issue. 16 One month ago, ATR held its Annual General Meeting. One highlight was the election of the Supervisory Board. Andrey Soyuznov from Forum-Auto Group was 40 33 elected new member and succeeds Warren Espinoza. A brief summary of the meeting and the profile of Andrey Soyuznov can be found on page 06. Our ATR Continental: New brand, proven quality LatAm team organised a web conference. For more details, kindly look at page 07. INDUSTRY 26 04 Two beacons of light for growth in the automotive 27 DENSO: Technical training – are you top of the league? Independent Aftermarket (IAM) 28 Elring’s gasket program for US cars In the Industry chapter, you can find an update on COVID-19 and the IAM. We would 29 Exide: Did you know that most electric vehicles are like to conclude this issue with the subject of hydrogen-powered fuel cells in equipped with lead-acid batteries? transportation in the Trends section. INSIDE ATR 30 Gates introduces innovative off-road belt to better 06 Annual General Meeting of ATR International AG meet demands of today’s powersports vehicles in Stuttgart Last but not least, we want to take this 31 GKN Automotive: Only spare parts from series suppliers New member of the ATR Supervisory Board opportunity to thank you all for the guarantee unchanged handling 07 ATR LatAm web conference fruitful collaboration during this year 32 HELLA: There’s a good mood in the workshop Relocation of ATR Headquarters / and we hope to meet you again soon in 33 KYB collaborates on next generation modular Change of registered office person. We wish you all a happy festive EV platform 08 Challenges as opportunities for the IAM season and a good start to 2021. 34 MAHLE: Alternative powertrain technologies are an 10 Create Business is investing strongly in the opportunity for workshops and trade development of its own brand 35 NGK SPARK PLUG: Moving boldly into the future 11 Inter Cars: Tools of the future 36 NRF: Accelerate in corona times and reinvent yourself 12 KGK and Autoexperten establish partnership with 37 Schaeffler: Evolution instead of revolution Henning Kaeß and Wolfgang Menges Motorbranschcollege 38 New generation of Philips halogen car Kaha: KGK Finland’s subsidiary, KL-Parts, expands 13 headlight bulbs its operation 39 Sogefi filters for the best-selling light commercial Phaeton: Crisis 2020: the endurance race 14 vehicle in Europe 16 Martaş Automotive’s transformation in supply chain 40 Valeo: Greener, healthier, and digital solutions 17 SAG Wint: Sales network expansion at Wint 41 ZF Aftermarket: Semi compound brake discs by TRW 18 Tokić Ltd takes over Bartog – the leading Slovenian now available for popular Mercedes-Benz models retail chain of tyres and car parts 20 UNIX Auto Ltd.: From a garage to the top NEW MOBILITY 22 Reydi turns 30 42 The future belongs to multi-brand diagnostics SUPPLIERS TRENDS  Engine trend – Spark plug size reduction 24 Bosch: 43 Big bets placed on hydrogen in global energy transition 25 Coping with COVID-19, the Clarios way 04 INSIDE ATR ATR World DECEMBER 2020 INDUSTRY 05

Two beacons of light for growth in the automotive Independent Aftermarket (IAM)

Amid a short-term demand contraction, digitalisation and the aging car parc will keep the Aftermarket less impacted by the COVID-19 pandemic.

KEY FACTS his year has been incredibly difficult virus contamination fears at workshops for many people and businesses where contactless options may not exist. The automotive Independent Aftermarket Taround the world. The COVID-19 Additionally, IAM workshops are generally (IAM) is expected to recover better and be pandemic battered some industries more far away from being ready digitally com- less impacted by the COVID-19 pandemic, than others and many experts feared how pared to OEM workshops, which can, in with digitalisation and the aging car parc the automotive industry would fare. turn, be seen as an opportunity for future working in its favour. Within the automotive Independent Af- growth. Here, challenges for the IAM termarket (IAM) specifically, market workshop network tend to be the resis­ growth projections have been downgrad- tance to an expensive digital transforma- ed and reverberations are expected to be tion and the lack of an empowered and 9.5 years, 17.1 years, and 13.4 years re- felt through 2021; however, after a short- centralised steering entity to set stan­ spectively. All of this is likely to mean term drop in demand, the IAM is expected dards and drive change4. IAM players higher investments in repair and mainte- to be less impacted than the automotive have a host of options to drive digitalisa- nance of the existing car parc, surely to industry overall1. tion efforts, from marketing and sales to benefit IAM players7. new products/business models and oper- Though a decrease in passenger vehicle ational processes, but success requires An increase in mileage and transporta- mileage in March of this year has impact- the support of an agile organisation5. It’s tion preferences: despite a drop in aver- ed demand for fast-moving parts catego- no doubt that digitalisation initiatives are age mileage for passenger vehicles in ries including tires, brake parts, lubri- critical to ensure the long-term relevance March of this year, mileage has since in- cants, accessories and more, there are of industry players. creased for both business and personal two bright lights that may help determine travel8. This is good news for the IAM; in positive overall recovery – wide-spread THE CURRENT CAR PARC CAN line with general economic growth and digitalisation and the aging car parc2. SPUR RECOVERY easing restrictions, people are driving Despite the negativities surrounding more. As an example, the average mileage COVID-19 and its impacts on our liveli- The COVID-19 pandemic has changed the for passenger vehicles (km per calendar hoods and global economic performance, way in which we live our lives, and that week) in Germany increased by 78% be- several research bodies have indicated includes our driving habits. Driver willing- tween week 15 (week of 6 April) and week that these two factors will help demand in ness and ability to spend and preferences 22 (the last week in May) this year9. the IAM bounce back after the more im- for private transportation will both posi- Additionally, people are choosing private mediate effects of the pandemic wear off. tively impact recovery for the IAM. vehicles over shared and public modes of transportation10. OPPORTUNITIES FOR GROWTH Repair what you have: with more people THROUGH DIGITALISATION working from home, increased financial The impacts of COVID-19 have been felt by burdens, and a decrease in personal trav- people around the globe. For the IAM in The digitalisation of parts and services el, it is more likely that consumers will particular, it is encouraging to already see retail across the industry is a trend that postpone new car purchases in this cur- signs of recovery and less impact than in will accelerate recovery in the rent climate. Instead, it is expected that other industries. There are many roads to Aftermarket; it is estimated that the drivers are likely to continue using their long-term success in the IAM, but agility, adoption of such digital channels for cus- existing vehicles6. In the US, the average tactfulness, and a forward-thinking men- tomer sales will expand by 17% in 20203. car parc age is about 11.8 years, whereas tality will surely benefit those within our This is in part due to social distancing and in Germany, Poland and Russia, it is about industry.

1The Automotive Independent Aftermarket (IAM) – COVID-19, the new normal and digital business models, European perspective. Roland Berger. 23 June 2020. 2Digitization and Aging Vehicle Parc to Help Keep Global Automotive Market Afloat Amid Demand Contraction. Frost & Sullivan. 15 June 2020 - https://ww2.frost.com/frost-perspectives/digitization-and-aging-vehicle-parc-to- help-keep-global-automotive-market-afloat-amid-demand-contraction/3 Ibid. 4The Automotive Independent Aftermarket (IAM) – COVID-19, the new normal and digital business models, European perspective. Roland Berger. 23 June 2020. 5Ibid. 6Digitization and Aging Vehicle Parc to Help Keep Global Automotive Market Afloat Amid Demand Contraction. Frost & Sullivan. 15 June 2020 - https://ww2.frost.com/frost-perspectives/digitization-and-aging-vehicle-parc-to-help-keep-global-automotive-market-afloat-amid-demand-contraction/ 7Ibid. 8The Automotive Independent Aftermarket (IAM) – COVID-19, the new normal and digital business models, European perspective. Roland Berger. 23 June 2020. 9Ibid. 10Ibid. 06 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 07

Annual General Meeting of ATR LatAm web conference ATR International AG in Stuttgart New challenges and business recovery strategies for the IAM.

ue to the corona pandemic, the report on the past business year. Two page 07 for more information about the ing under ATR global guidelines but exe- 30th Shareholders’ Meeting of new shareholders joined ATR: Mannheim web conference. cuting based on local reality. DATR International AG had to be Spa from Chile and AREM Group from limited to only the Annual General Meet- Tunisia. ATR welcomes them on board Another milestone of the AGM was the The web conference was a great success ing (AGM) without physical presence. The once more. election of ATR’s Supervisory Board. All and will not be the last one of this kind. AGM took place in Stuttgart on 23 No- members of the existing Supervisory Guido Goyeneche and Francisco Carvajal vember 2020. All in all, the past business year was a Board were re-elected except for Warren Hofstätter from ATR LatAm are available positive one despite the turbulent times Espinoza who will become Chief Executive for further information: [email protected]. See The Managing Directors of ATR which the automotive sector is facing. Officer of ATR International AG as of and hear a short summary of the web con- International AG presented the business January 2021. Andrey Soyuznov of ference here. The projects ATR LatAm und ATR APAC Forum-Auto was elected as a new mem- are developing well. Vincent Tan, General ber of the Board and succeeds Warren Manager – Asia Pacific, moved to the new Espinoza. ATR thanks Warren for his valu- branch office in Singapore in July this able contribution to the work of ATR and year and regular conference calls with wishes Andrey a good start on the partners are in full swing. The ATR LatAm Supervisory Board. He brings broad team, Guido Goyeneche and Francisco knowledge of the Aftermarket sector and Carvajal Hofstätter, organised a web con- knows the ATR shareholders well. ference in September 2020 about com- mercial recovery strategies in Latin ATR hopes that we can meet again in person he first ATR LatAm web conference America and strategies that the IAM America after COVID-19. Kindly refer to at next year’s Shareholders’ Meeting. and also the first Latin American fo- should adopt after the crisis. Special focus Tcused web conference of this kind should be paid to service provision, digiti- among the ITGs took place on 10 Septem- sation, telematics & access to data, pricing, ber 2020. More than 100 owners or training of mechanics, and changes in con- employees from ATR shareholders, suppli- sumer behaviour. ers, and other interested companies par- New member of the ticipated. This Latin American focused webinar is just one example of the result of ATR’s The webinar was organised by the ATR strategy to decide to invest in a robust ATR Supervisory Board LatAm team headed by Guido Goyeneche structure in the region. With a local team, and Francisco Carvajal Hofstätter. It fo- ATR is and will be able to specifically iden- cused specifically on the challenges and tify and address local industry issues, act- Andrey Soyuznov (born 1981) has been elected to ATR’s Supervisory Board. needs in Latin America with the aim of His career in the automotive sector began in the late 90s when he started to work for finding business recovery strategies for Forum-Auto Group in parallel with his education at university. the IAM after COVID-19.

Guido Goyeneche who moderated the con- ference first informed about the activities Relocation of ATR Headquarters / n 1998, as co-founder of Forum-Auto nese, and Korean manufacturers of car of ATR LatAm in the region. He was fol- Group, Andrey Soyuznov was involved parts for more than 25 years. lowed by keynotes of Manuel Osorio and Change of registered office Iin the reorganisation of the company Eduard Cyterszpiler from Simon-Kucher & after the crisis. Holding a degree in eco- When Forum-Auto Group joined ATR in Partners, the world’s leading management The last weeks have been turbulent as ATR is nomics, Andrey has gathered over 21 2005, they enabled ATR to enter the consultancy for commercial strategies and relocating from Stuttgart to Denkendorf. years of experience in the automotive Af- Russian market – an important sales. Another highlight of the conference From the beginning of 2021, ATR will start termarket. Today, he is the Executive step. The company has seen im- was a panel discussion in which Delfim working in its new office, located at: Manager and one of the main sharehold- pressive development over the Calixto and Rubens Campos of two major Object Campus, Marie-Curie-Straße 3, ers of the Forum-Auto Group. The com- last 15 years. Andrey Soyuznov ATR suppliers Bosch and Schaeffler took 73770 Denkendorf pany is one of the leading groups of auto- has a very extensive knowl- part as well as Luis Norberto Pascoal from motive distributors in Russia and Belarus edge of the Aftermarket and its the ATR shareholder, DPK – Distribuidora ATR hopes to be able to welcome you in person with a turnover of nearly EUR 600 mil- players. He knows the ATR Automotiva (Brazil), and Daniel Mannheim to its new premises soon. lion. They have been an official distribu- shareholders well and is ap- from Mannheim Spa (Chile). They dis- tor to more than 200 European, Japa- preciated by all. cussed the main challenges in Latin 08 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 09

ward and defined 42 relevant data points that are really important. In the future, we Challenges as opportunities will be able to map all our services and use cases with these data points. A major field test is currently underway in Germany for the IAM with Caruso and its partners on the vehi- cle manufacturer side. Caruso already re- ported briefly on this in the last issue of Henning Kaeß has been ATR’s Managing Director Marketing/Digitisation ATR World. So yes, we have a solution. It since September 2020. His activities in these two areas also include topics would be, however, very advantageous if further parts trade cooperations would such as public relations, association work, dataplaces, and workshop participate. Isolated solutions bring noth- concept management. On the latter, Henning Kaeß goes into detail in the ing at all. following interview in order to give the readers of ATR World his insights What are the next steps? on this topic while explaining ATR’s activities. There are still some steps to be taken to turn data into usable services. One idea, of course, is that the mechatronics techni- there is currently no need for them to cian receives error codes before the car is open up to new opportunities. There are in the workshop. Then they know in ad- people who claim that the first wave of vance what to expect. Do I have to repair COVID-19 has now given our industry a something or can I simply delete the error digital boost. I don’t believe that COVID-19 establish a workshop network that can be is also a decisive reason why we place so codes? That would be a great idea for a is responsible for this, but rather a com- administered, managed, and marketed. much emphasis on quality in our concepts, start. And then things like proactive and pletely normal development and we still Then it works. for example with the workshop tests. Over predictive maintenance come along. have the real push ahead of us. the past years, we have seen how the qual- That’s not a pipe dream, because that al- In what form and to what extent is ity of work in the workshops has improved. ready exists, for example in mechanical What is the reason why the ATR active in the field of digitisation? This is an important trend because, at the engineering. Today, there are already very repair industry is lagging behind ATR is already active in many different end of the day, it’s all about where a driver good databases with vehicle information in this area? fields of digitisation. As some of the read- feels comfortable repairing their vehicle. about cars. The question is how we can Booking a hotel room or restaurant visit ers already know, ATR is in constant con- network this data so that it can be used by online has something to do with fun and tact and exchange with almost all relevant Are the independent multi-brand all market players. Ultimately, that will be enjoyment. It is not the same with a visit players on this topic. One topic that is cur- companies well positioned to keep up the key to success. I am very positive to the workshop. If we take a look into the rently in the foreground is the availability with current and future technology? about this. future, all of this will be possible and of the necessary data and, in particular, Digitisation is having a full impact transparent. The challenge is to integrate access to vehicle data. ATR works closely there as well. everyone involved in this process - from with the leading organisations and active- There are many companies that are well the driver with their cell phone and the ly supports this process. positioned because they have continuous- Profile Mr. Kaeß, you have been ATR’s board And what is the situation in the mechatronics technician analysing errors, But also, the validation of already-existing ly worked on their qualification and work- member for the Marketing and automotive repair market? to the parts dealer providing the right services and solutions is an important fo- shop equipment. Other companies will • Name Henning Kaeß Digitisation departments for three Automotive workshops are also facing a spare parts. cus. After all, there are already many ways find it harder to keep up. But different months. From your perspective, what transition from the non-digital to the dig- of using the existing data to continue models are now developing in the market, • Born 1966 is the situation of the Independent ital world, from writing pads and comput- In which direction must the parts working successfully. However, what such as tool or workshop equipment shar- • Marital status Automotive Aftermarket? ers to interactive work in networks. I am trade and workshop develop to make should not be underestimated is that all ing. Or better equipped workshops offer- Married with 2 children The IAM is undergoing change. referring specifically to online bookings digitalisation work? players must be involved in the digitisa- ing support services to colleagues. I find Competition has intensified due to the for workshop appointments, the visibility The automotive Aftermarket has a unique tion process in order to achieve holistic all this very positive because automotive • Professional career consolidation of parts manufacturers, the of the workshops in portals, and also the selling point – direct access to the work- data management and networking of the technology is developing quickly. Today Car mechanic, Economic engineering, parts trade, and new players such as car communication in these portals with the shop. And with this, it also has an obliga- systems that exist today so that custom- we are dealing with driver assistance sys- Development and construction sharing fleets or platforms like Amazon. end customers. These are things that we, tion to make workshops fit for digitalisa- ers can be offered a convenient end-to- tems in the windshield, whereas tomorrow management OEMs are also increasingly expanding as private individuals, have been doing for tion. Take Amazon, for example, where it’s end solution. If successful, digitisation will they will be in the headlights. • Previous positions their Aftermarket activities. The sharp in- years. We have already taken the first the other way around: there are a lot of increase the value of the IAM through im- Development Manager, Sales crease in digitalisation and changes in steps in our industry. Now it is important people at their headquarters who are re- proved customer loyalty and satisfaction. Vehicle data, digitalisation, Manager, CPO – Chief Purchasing customer purchasing behaviour are also to take the next steps. sponsible for the auto parts business. connected cars. Does the free market Officer, Business Development, contributing to the change. Market play- Fully digitised. But they do not yet have Does the future belong to workshop have a solution for this? General Manager ers must respond to innovations in the This is not a new topic. Is it not access to a workshop. We have to take ad- concepts? A lot is happening in the area of vehicle • Hobbies areas of new drive systems and technolo- taken seriously enough? vantage of that. But that only works if we Absolutely! A workshop concept, if you live data at the moment. We have often talked Diving, Snowboarding, Mountain gies, connected cars, telematics, and ac- This is certainly a mix of several things. have an open solution that, in principle, it properly, is a strong means of identifica- about Caruso - the place where you can biking cess to data in order to maintain their Professional workshops have extremely allows any workshop to participate. No tion for the entire company. That is why get standardised data from different market position. high customer loyalty. This means that matter where it comes from. We need to the value of a brand is so important. That brands. They have taken a giant step for- 10 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 11

Create Business is investing strongly Tools of the future in the development of its own brand Digital technology means arrangement of a new, convenient and widely available world. Under three categories, the company plans to intro- duce a variety of vehicle repair components under the xternal communication is the main confirmed that implementing this tool is the last few months had a crash with the IndieParts label. pillar for every type of business, on the best and fastest way of maintaining “COVID wall”. Ewhich a strategy of operation is be- relations with and providing support for ing built. In order for it to be stable and customers in a convenient way,” said Rafał WHAT DO MOBILE TECHNOLOGIES well established, suitable tools are re- Polewski, Manager. ALLOW FOR? ndieParts includes several products, lu- pads and aims to expand their offer for a quired. Chat in Catalogue Online and in • increase efficiency, bricants, batteries, discs and pads, tur- less demanding park. All products in the IC_Assistant are exactly such digital help- SUCCESS IN THE POLISH MARKET • improve the process of order Ibochargers, injectors, alternators, start- range comply with European regulations, ers, thanks to which various business ac- Inter Cars is pleased that its proprietary realisation, ers, windshield wiper blades, and lamps. namely the ECE-R90. tivities are becoming easier, faster and tool has become a novelty in the Polish • increase the quality of customer service, The brand identity has three distinct col- more convenient. market; because it has resulted in such a • minimise the margin for human error in ours: warm red, green, and blue. success, they are able to implement it the structure of orders and invoices, Europe wide. Chat has been built based on • speed up the payments. one of the most popular communication This is just a brief overview of the advan- platforms in the world – Microsoft Teams tages in which the company developing – which is used by over 75 million people mobile technologies will receive. daily. Inter Cars believe that their users In starters and alternators, they carry will substantially increase the statistical IC_Assistant is a synonym of such tech- more than 3,000 references most of them data. nology, a tool providing its customers with Warm red represents all mechanical com- The lubricants range has more than 35 being new products without core. all the above listed advantages and many ponents such as lubricants, brakes, and references for light and heavy-duty en- HOW DOES THE CHAT WORK? more. It is a mobile assistant, thanks to turbos. The green range comprises of gines and hydraulic greases and oils for In the Contacts tile next to each person, which payments, orders, deliveries, and/or electricity products which means alterna- heavy and industrial vehicles and one can find, besides a telephone number invoices are not the company’s nightmare tors, starters, batteries, and lamps. Blue, machines. and e-mail address, a chat icon which anymore. on the other hand, represents consum­ makes it possible to contact a particular ables such as windshield wiper blades. After a several-month testing period, with person responsible for particular areas at WHAT DOES IC_ASSISTANT OFFER TO participation of a group of selected Inter Inter Cars (delivery, finances, claims, re- CUSTOMERS? Cars customers, taking this opportunity, turns, etc.). This way, Inter Cars can short- The IC_Assistant application provides the Inter Cars would like to thank them a lot en response time to a minimum. possibility, among other things, to check if for all their efforts; the Chat in Catalogue a particular part has been ordered, how Online has been officially launched for all ADDITIONAL FUNCTIONS much limit is left in a particular contract, the system users. As Polish users have Besides Chat, customers using the tool or settle invoices in an easy way. The IndieParts turbocharger range has shown favourable feedback on this tool, will also be able to: Additionally, thanks to its mobile charac- The company’s windshield wiper range more than 4,000 references all rebuilt. Inter Cars is currently working to intro- • take part in online meetings or in ter, it does not require the employee to go consists of 34 references and is divided duce the tool for the Lithuanian market. internet connections using audio-video to the office to look up information on a IndieParts batteries are available with 40 into three categories: Flexible Plus, Metal New products will soon be available, such tools of their computers, computer. All activities can be done virtu- references and, in addition to standard Plus, and Rear wiper blades. as liquid clean for windshield in 1- and HOW DOES THE CHAT HELP THE • take part in online trainings organised ally on a mobile device. technology batteries, Create Business 5-liter packages, among others. CUSTOMERS OF INTER CARS? by Inter Cars, All you have to do is download the applica- also offers batteries for cars with a start- • it provides a fast and easy way of • send and receive documents with a tion and log in using one’s IC_Premia stop system. To create this offer they use contacting the company in case of any Sales Representative, e.g. a claim, CASH card or using your login and pass- world-renowned man- unclear situations with settlement of promotions, or financial documents, word to IC_Katalog ONLINE. ufacturers with enor- accounts, • receive “live” instructions on how to use KEY FACTS mous experience and • makes the claim process much easier, particular functionalities in Catalogue knowledge in the man- Create Business will offer • provides immediate information about Online. KEY FACTS ufacturing of mechancial components, deliveries, You are more than welcome to try out the batteries. elec­tricity products, and con­ • is a source of quick contact in any all the functionalities of the Chat. Inter Cars’ Chat in Catalogue sumables with their IndieParts urgent case, Online and IC_Assistant will help The brake range in- The IndieParts lamp range has 62 refer- brand. • shortens the path to reach the proper IC_ASSISTANT MOBILE APPLICATION customers connect with the cludes more than ences and includes long- and medi- person to contact. Mobile solutions are an area which is sure- company more easily and in a more 2,000 references be- um-range headlamps, turn signals, vehicle “Customers who had a chance to use the ly worth investing in. Every company convenient way. tween brake discs and interior lighting, license plate lighting, etc. Chat functionality in Catalogue Online knows about that, big and small, which in 12 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 1313

important initiative for skills KGK has over 500 brands in its product provision in the automotive portfolio, while 400 car workshops are industry. affiliated with the Autoexperten concept.

“We are delighted that KGK and “Collaborating with Motorbranschcollege Autoexperten want to be part of gives us the means to offer certified Motorbranschcollege and further con- schools additional product knowledge tribute to improving skills and product and training relating to our brands,” says knowledge among teachers in our Johan Regefalk, CEO of KGK. “The fact ­automotive engineering courses,” says that we also have a network of local Jonas Hehrne, Operations Manager at stores means that we can be accessible Motorbranschcollege. “The fact that an- to the schools in their local area. It is other two strong players want to join hugely appealing to be able to support forces with us is hugely important for our schools locally and strengthen our local success.” partnerships.”

KGK Finland’s subsidiary, KL-Parts, expands its operation

t’s been almost 1.5 years since Kaha (KGK Finland) broke new ground and bought the KL-Parts store chain to create their own distribution channel to Johan Regefalk, CEO of KGK, and Henrik Ivarsson of KGK Academy I workshops. The cooperation has been very productive and, this year, KL-Parts has expanded its operations massively in several locations.

KGK and Autoexperten establish QUALITY PARTS AND PROFESSIONAL SERVICE NOW IN SEVEN CITIES

partnership with Motorbranschcollege 2020 has been the year of expansion for KL-Parts: a brand-new store, some relocations, and even broader product range. Despite COVID-19, KL-Parts was able Two strong players within the automotive industry, KG Knutsson AB (KGK) and to open its seventh store in Espoo in May. After the Autoexperten, have decided to get involved in supporting schools within the opening fuss, Espoo has extended their product range framework of Motorbranschcollege, involving skills development for automo- even wider – they now offer spare parts for all brands. tive engineering teachers, product training, and access to a national network of In addition to the new store opening, there has also stores and workshops. been some relocations. Moreover, KL-Parts’ Vantaa location became Kaha’s neighbour in September when it moved to the same building as Kaha’s ware- “ ur partnership with Motorbran- The automotive industry has a major house. Logistics became very easy indeed! schcollege will open up our range skills shortage and needs both short- Oof courses within KGK Academy term and long-term recruitment. An ad- Also, the KL store in Jyväskylä moved to a new, twice to teachers at certified schools,” says ditional 5,300 employees will be needed as big, premises in November. The added space offers Henrik Ivarsson, Product Manager at over the next three years. possibilities to improve the product range, and KGK Solutions. “KGK Academy offers a broader selection naturally appeals to customers. broad and comprehensive range of Motorbranschcollege certification repre- And the expansion doesn’t end there! KL-Parts’ courses that will provide excellent skills sents a quality stamp for automotive en- Raisio location is also looking for a new, more spa- development for the country’s certified gineering courses within automotive and cious premises. This past autumn has been a busy Motorbranschcollege sites.” transport programmes in schools. It is an time for the team. KL-Parts in Vantaa 14 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 15

to maintain excellent relationships with Zoom meetings with clients and employ- KEY FACTS employees, partners, and clients.” ees. This helps us to be closer, and trans- Crisis 2020: parently convey our intentions, plans, vic- Phaeton has taken the COVID-19 Apart from the conventional measures, tories, fears, and forecasts to a larger pandemic in stride, implement- Phaeton has taken a number of measures number of people at once.” ing several new services aimed the endurance race to survive during the quarantine. Firstly, at servicing customers of a switching to short-term planning and re- Due to the quarantine tightening, most changed world. viewing on a weekly basis. Secondly, main- entrepreneurs, business leaders selling The COVID-19 pandemic has changed the behaviour patterns of many compa- taining favourable relations with foreign auto parts, and car service stations were nies and consumers. The transition to online shopping can become a long-term partners by organising regular meetings, forced to suspend their work. One of the concluding additional partnership agree- measures taken by Phaeton was organis- first thing I did was to transfer the entire trend, as well as the transfer of employees to remote work. The time has come ments, and making payments on financial ing online training webinars, reaching 25 advertising budget to the creation and to rethink many processes and transform the business, either now or never. obligations based on the company’s week- in two months’ time. With the support of promotion of an online store and car ser- ly revenue. Thirdly, maintaining relation- representatives of global automotive vice on wheels. The time has come to re- ships with clients through regular online parts manufacturers, the company con- think many processes and modify the meetings and briefings. ducted online training and webinars to business. This made it possible to provide share technical knowledge on installation, car owners with high-quality spare parts “Based on the firm opinion that the main warranty and post-warranty service, and and services at affordable prices from the and only goal of any business is creating, technical advantages of automotive com- comfort of their homes. Undoubtedly, the maintaining, and increasing its client base, ponents gathering up to 200 visitors. sale of automotive parts online is still a we decided to hold regular online meet- difficult-to-understand process for con- ings with our clients from all over “This pandemic is a tremendous accelera- sumers in post-Soviet countries. Kazakhstan to exchange experience and tor for business,” said Marat Shotbayev on Therefore, it is too early to say that the knowledge to assist in difficult situations,” the topic of business transformation. projects will be successful. To promote on- added Marat Shotbayev. “Thus, we creat- “Many businesses will go online. Consumer line sales, we need to spend a lot of time ed a great tradition – to hold monthly preferences will transform. That is why the and effort. However, I sincerely believe that this is our future, and we need to in- vest in now. The pandemic helped us stop and realise this in time, minding the needs of the market.”

Today, Phaeton is the largest distributor of automotive parts in Kazakhstan, Central Asia, and the Caucasus. Having high po- tential, the company is successfully run- ning the B2B business and is making the first steps in development of the B2C sec- tor, constantly improving and developing.

Autoparts WINKOD™ he negative impact of COVID-19 jor contributors, has undoubtedly faced on the world economy, including the consequences of the pandemic. T Kazakhstan, is the largest in two de­cades. Economic activity has slowed “This virus made us all stop, look around, significantly in recent months as a think, and ask: what is the most valuable ­result of a drop in commodity prices, thing now?” said Marat Shotbayev, the reduced trade volume, and the impact General Director of Phaeton.kz LLC. of measures­ to prevent the spread of “March, April, and May were, by far, the the virus. Consumer demand in most difficult months for the company. Kazakhstan increased by only 1.2%, However, with the decline in turnover to which is a result of growing anxiety, a 70% of the plan, I had internal confidence, decrease in consumer confidence, and not only in the rapid recovery but also in the imposed quarantine. the possibility of business transformation. And that was actually the case. We had Undoubtedly, the automotive parts mar- gathered the top management of the Mobile service station – WINTEAM ket was no exception. And like most mar- company and took a number of measures ket players, Phaeton, being one of its ma- that allowed us not only to retain but also 16 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 17

Martaş Automotive’s Sales network transformation in supply chain expansion at Wint Planning in the “new normal”. New branches in Voždovac, Žarkovo, Subotica, and a new location in Niš.

elebrating its 40th anniversary livering goods to the customers in north- this year, Martaş Automotive ern Serbia. In the past, Novi Sad C­continues to implement its future Distribution Centre, which is 108 km from ­investments and projects despite the Subotica, was in charge for fulfilling this uncertainty and risks created by the task. Therefore, the customers had to COVID-19 pandemic, which has affected wait longer for their deliveries and Wint both the international and domestic had greater logistics costs. markets. • Now the transport from Subotica covers the cities of Subotica, Sombor, Apatin, Martaş Automotive continues to imple- Horgos, Kanjiza, Senta, and Ada. ment the new forms of life and business in this so-called “new normal” with the NIŠ COVID-19 pandemic deeply affecting peo- KEY FACTS • The branch in Niš has a total of 27 em- ple’s private lives and businesses. In this ployees, of which there are currently Branch in Niš period, flexibility and effective manage- Wint has opened three new two employees in the position of sales ment during uncertain times became es- branches and relocated another representative. That number is suffi- sential. Martaş Automotive started one of to be more strategically cient to cover the region and tend to its most important projects for the future included the logistics team, has been in a he leader of the spare parts market positioned to meet its custom- the customers’ needs in the best way and combined the logistics and planning leading position in the Aftermarket sector in Serbia – Wint (Wagen Internation- ers’ needs. possible. departments, which are one of its most in Turkey for many years. In the supply Tal) – decided to open a few more • The new branch has 2,500 m2 of stor- important structures, under the roof of chain structure, a planning team was add- branch offices in strategically-positioned age space and is located in a town cen- the supply chain and planning depart- ed aimed at more integrated and coordi- locations throughout Serbia, as a way to tre, therefore it is more accessible than ment by designing them to cover the en- nated work of internal stakeholders and get closer to customers. Čukarica municipality, which consists of before. tire supply network. external stakeholders. Currently, this sev- the following Belgrade districts: Čukarica, • When choosing market locations to open en-person supply chain and planning During 2019 and 2020, they opened the Veliki Makiš, Velika Moštanica, Železnik, new branches, Wint focuses on territories The COVID-19 pandemic has made it diffi- team, consisting of industrial engineers following branches: Voždovac, Žarkovo, Ostružnica, Rušanj, Sremčica, and Umka. where there is a good road connection cult to provide desired products from with different experience in the industry, Subotica and moved the one in Niš to a Apart from Čukarica, it also covers the between its new store, headquarters, and, manufacturers in a timely manner. For this is working on structuring S&OP processes better location. municipality of Rakovica, which consists ideally, clients, as well as distribution purpose, Martaş Automotive started con- with internal stakeholders and creating a of Vidikovac, Kneževac, Miljakovac, centres. This way the stock levels can be figuring its supply chain in order to man- sustainable supply chain network by shar- VOŽDOVAC Rakovica, Kanarevo brdo, Labudovo brdo easily filled, the distances that drivers age its expanding distribution network ing data and performance with suppliers. • The branch was opened in July 2019. and Petlovo brdo, Resnik and others. travel every day are reduced, and eventu- more efficiently with its growing turnover Martaş Automotive has taken an impor- • It currently has 11 employees: one manag- ally customers are able to receive the and new distribution centers at the begin- tant step in terms of digitalization, anoth- Martaş Automotive sustainable by com- er, four salesmen, two drivers, three SUBOTICA ordered goods in the fastest way possible. ning of 2020. The company, which has er important project and investment for bining them with digitalization. In order to warehouse workers, and one warehouse • The facility was opened in June 2020 and • Also, with this relocation, emphasis was the future with this new structure. It also successfully carry out this step, the pro- worker/spare driver. has a 500 m2 of storage space. placed on a higher capacity warehouse supported supply chain management with ject team, consisting of product manage- • It covers 24 urban and about 10 suburban • The branch has a total of 11 employees: space, so that the stock would better re- digital infrastructure and started to use ment and planning teams, is meticulously areas. four salesmen, three drivers, two ware- spond to the customers’ needs. the Slim4 software of Slimstock, which is performing process design and testing house workers/spare drivers, and one the market leader in demand planning and processes. The project will be live across ŽARKOVO warehouse worker. From year to year, Wint strives to justify its inventory optimization in Europe. The pro- all brands by the end of 2020. • The branch was opened in October 2019 • The situation with the COVID-19 threat- name and meet the demands of its cus- ject aims to maintain operational process- and has a 600 m2 of storage area. ened to affect the opening schedule, but tomers. With a long business tradition, ef- es, increased delivery times, and the high The supply chain and planning team, de- • It has 12 employees: one manager, four despite that, Wint managed to open the fort, and work, Wint has gained the status availability levels demanded by consum- spite the pandemic, have continued with salesmen, two drivers, three warehouse branch in time and even increase the of a company that is always on the top and ers in a fast, flexible, and efficient way with their successful work within the scope of workers, and two warehouse workers/ number of employees that was initially trustworthy. By opening the new branches, Slim4; this is seen as a very important the project, and haven’t slowed down in spare drivers. planned, answering to market demands. in addition to a slight increase in turnover, step in terms of making the expertise and the renewed eco-friendly office of Martaş • The focus of Žarkovo branch is on profes- • The goal of opening a branch in Subotica Wint has also achieved an increase in the knowledge in purchasing processes of Automotive. sional customers and supplying the was to improve the entire process of de- quality of its services. 18 INSIDE ATR ATR World DECEMBERJULY 2020 2020 INSIDE ATR 19

KEY FACTS business structure, which, in addition to With the acquisition of the Slovenian a range of 260,000 unique parts, also company, a giant especially when it With Tokić’s acquisition of includes a large network of branches and comes to the tyre business, Tokić has ex- Slovenian-based Bartog, the services, as well as special training pro- panded its range with as many as 36 dif- company forms a strong regional grammes for employees and partners. ferent brands of tyres that cover all four alliance and increases tyre Slovenian-based Bartog has, so far, op- transport programmes which includes market share. erated with more than 600,000 tyres automotive tyres, tyres for commercial sold annually, through a large new ware- vehicles and trucks, motorcycle and house measuring 12,800 square metres. scooter tyres, and those for agriculture In addition, with about 250 employees, and industry. From now on, Croatian cus- Bartog also managed 37 of its own tomers and Tokić partners will have the professionally within this congruent new branches and franchise services network. widest range of tyres ever in one place. group. The future and key to success of On such business ground in 2019, Bartog “We are sure that this acquisition will en- Tokić definitely lies within its regional de- reached a turnover of EUR 72 million. sure growth and development of the velopment, and merging with Bartog was most modern business approaches, but certainly part of this plan. We are proud to also enable the two teams to merge into have made this move, despite all the Facts about Bartog one strong community where knowledge, COVID-19 crisis circumstances, as it experience, and existing partnerships proves a clear focus on our strategic goals • 12,800 m2 of surface area form reliable, long-term partnerships and flexibility in their realisation, even in • 9,200 m of shelf space with our customers,” said Tokić CEO, Ivan a very destabilised environment. Both of • 11,100 pallet positions Gadže. “A big aspect of this merge is cre- our companies will never forget our main • 600,000 tyres sold annually ating new job opportunities for employ- mission, and that is to provide safety in • 36 tyre brands ees who have a strong desire to grow motion in every available aspect.” Board Members of Tokić Ltd and Bartog Ltd

Bartog is one of the leading companies in Slovenia, located in Trebnje which is less than 100 km from Tokić’s headquarters in Tokić Ltd takes over Bartog – Zagreb. It is well known in the field of au- tomotive and commercial vehicles parts the leading Slovenian retail chain distribution from spare parts assortment and service maintenance tools and equipment for all types of vehicles. The of tyres and car parts area of tyres is what especially lights up the reputation of this company and makes a perfect fit for partnering with Despite the COVID-19 crisis, the two largest Croatian and Slovenian Tokić. retail chains and distributors of automobile parts have formed a strong alliance, the largest in the region. Ivan Šantorić and Matej Umek

ith the integration of Bartog, The merge of the two neighbouring play- Tokić is strengthening its pres- ers in the automotive parts market leads Wence in the Slovenian market to completely new opportunities in the but also creating a major breakthrough regional market. With a complementary in the Croatian market with a significant range, similar business models, and opti- increase in its tyre supply offer. Both mal strategic position, the newly-formed Tokić and Bartog have been in the mar- group opens new business possibilities ket for three decades and have based and more precisely satisfies the market their foundations on the family “up- needs. The synergy effect of the new- bringing” of the business, sharing com- ly-formed partnership will be especially plementary attributes. Also, Tokić has reflected through an even better rela- always kept an eye on how future trends tionship with all business partners, both will impact the industry in terms of as- existing and new. sortment availability, employee devel- Ivan Gadže, CEO of Tokić opment, digitalisation, digital transfor- With the widest range of tyres in the re- mation, and, most importantly, safety. gion, Bartog fits perfectly into Tokić’s 20 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 21

Auto Ltd. branch was opened, and by today in the 3 countries, this number has in- creased to a total of 164. In the meantime, in 2017, their Logistics Centre expanded with an additional 7,500 m2 of warehouse space, bringing the total floor area of the headquarters and branches to approxi- mately 100,000 m2, accompanied by a stock of more than 12 million parts. The constant development has brought many awards for the company; in 2016, UNIX Auto Ltd. was named Hungarian Company of the Year and, one year later, placed 12th operating with its own on the Forbes Top 100 Hungarian compa- branches in a significant part nies list. of the country. The development and was when Antal growth have been steady, and by the mil- Zombori brought A.Z Meisterteile Nowadays they are working on the ex­- lennium when UNIX Auto Ltd. had its 10th to life since the Hungarian market was pan­sion of the Logistics Centre with a anniversary and entered into the missing a wide-ranged collection brand 10,000 m2 addition to the warehouse and Romanian market, the company was al- that can provide reliable, high-quality 3,000 m2 in office space. ready successfully running 20 branches products matching genuine spare parts From a garage to the top generating a turnover of HUF 3.5 billion and lubricants in quality. As a result of AS FOR THE FUTURE? AS and having 200 employees working for continuous innovation and development, MR. ZOMBORI SAID: A 30-year success story. the company. by this day the number of their active arti- “40% market share still means that, do- cle groups exceeds 100 and there are mestically, 2 out of 3 products are not sold Today, the UNIX Auto Ltd. network consist more than 40,000 kinds of spare parts in by us. We aim to be selling these as well.” of 166 branches in three countries, includ- their range. In 2019, the A.Z. Meisterteile In the new warehouse, they are developing ing Hungary, Romania, and Slovakia. brand became a registered trademark a patent-based logistics automation. After hirty years is a long time in the automotive and auto spare parts business. Web. The system worldwide. As of this day, AZMT spare the receipt of the products, without a Especially, because in the last 30 years, dozens of companies have emerged was not Internet- 2008–2011: “IT WAS KIND OF AN ALL parts can be found in every third car in touch of a human hand, the automation Tfrom nowhere and then disappeared into thin air, or because in 1990 no one based yet, it was OR NOTHING SITUATION.” Hungary and, on a daily basis, thousands will conduct the different warehouse pro- was even dreaming of electric, let alone self-driving cars. UNIX Auto Ltd., on the a solution using At this period, they chose to respond to of A.Z Meisterteile articles are sold. cedures, such as entry and removing from other hand, is a stable market participant celebrating its 30th birthday this year. In dial-up Internet access, but it was still a the crisis with developments. They took, storage or inventory; and at the end of the the last three decades, it has grown into one of the most important players in the huge competitive advantage, as the cus- probably, the most important step in 2008 process, still, without human intervention, automotive business even becoming the market leader in Hungary. It is like a fairy tomers were tired of going through printed when the UNIX TradeLine programme was it will place the products into shipping tale in the Hungarian storybook of business. catalogues and then contacting call cen- rewritten from its fundamentals. Most of crates. tres all the time. the programme – the user interface, the SPRING OF 1990: THE BEGINNING ed its operation on 1 January 1991. The search engine – was designed by Antal KEY FACTS The history of UNIX Auto Ltd. started on company was named UNIX-TRADE Ltd. The fact that the ‘UNIX TradeLine’ solution Zombori himself. This became the TL4 sys- 1 May 1990 at a family gathering when the – of course, an updated version of it – is still tem. In the meantime, they introduced Celebrating its 30th anniversary, young Antal Zombori committed to selling Choosing the company name, I the most popular auto spare parts cata- services that were not yet known in the UNIX Auto Ltd. has outlasted many the remaining 10,000 mosquito repellents didn’t know what the core products will be, logue system in Hungary, generating the market: for example, providing accurate 2014–2020: in the automotive spare parts for a 10% commission. He hit the road in a just that we are going to trade,” said Antal biggest turnover, definitely shows the sig- deliveries in a 30-minute time interval. Innovation and development have been business by being agile and forward 15-year-old Lada “Zombori. “I wanted a universal name, that’s nificance of this huge breakthrough. By playing an important role in the company’s thinking. 1200, selling 100 how I got to the expression UNI-TRADE – January 1997, the company’s monthly In 2008, a one-and-a-half-year planning life. As a result, in 2014, the 100th UNIX pieces on the first meaning “Universal Trading Ltd.” – but turnover surpassed the magical limit of and construction phase began with many day. Within just a unfortunately it was already in use. As in HUF 100 million and the number of em- challenges. The new warehouse was ready week, he became mathematics, the symbol for the unknown ployees exceeded 100 people. by the 20th anniversary of the company in Logistic centre in 2020 ( visualisation ) an entrepreneur is ‘X’, it was added after the prefix UNI and October 2010. Back then, the appearance and a few months the name “Universal Unknown Trading” MILLENNIUM: ROMANIAN of such dimensions was quite unique in Head office with a branch 1991 later, evading sea- was born.” EXPANSION Hungary. The development and growth sonality, he en- Actually, this development established the had been steady; therefore, UNIX Auto Ltd. tered into selling spare parts for Eastern 1992–1997: THE YEARS OF growth period of the late 1990s and early entered into the Slovakian market as well and then for Western European cars. DEVELOPMENT AND DIGITISATION 2000s when the company, responding to in 2011 where they have been operating The real breakthrough for the company its customers’ needs, started opening a two branches ever since. THE ESTABLISHMENT OF was in 1994 when they were the first auto line of branches, for example at the end of UNIX-TRADE LTD. spare parts wholesalers to set up an elec- 1996 in Debrecen, Pécs, and Kaposvár. 2012: A.Z MEISTERTEILE The Articles of Association was signed on tronic catalogue in Hungary, long before After then, 5-6 new stores were opened BRAND LAUNCH 15 December 1990, and the company start- the domestic spread of the World Wide yearly, meaning that UNIX Auto Ltd. was The next step of the continuous growth 22 INSIDE ATR ATR World DECEMBER 2020 INSIDE ATR 23

KEY FACTS

the principles of the company they As Reydi turns 30, the company dreamed of, and a restructuring plan takes a look back at its successes was developed. In September of that and challenges as important year, Dario passed away. aspects of its growth journey to the company it is today. Reydi turns 30 2017-2020: The phase of atten- tion and concentration, with fo- cus on its customers, Reydi’s A distributor of automotive parts in Argentina, attention was put on the impact the company has seen a transition from a of recent events and on sustaina- positive personal culture to a strong cor- Reydi was born with the purpose of serving bility. The key was to be very clear porate culture. parts stores in its areas of influence. about Reydi’s role in the sector and where it saw itself in the future. In Reydi is not afraid to continue growing 2018, the company became part with its model that combines the tradi- of ATR International AG and, in tional with the collaborative nature of the 2019, Enrique travelled to digital economy; this growth model allows Vancouver for the ATR sharehold- them to be close to customers and suppli- ers meeting. The characteristics of ers – in which their philosophy, “we are on this stage of attention, focus on cli- the same side”, is sustained – and, at the ents, impact of recent events, and sus- same time, ensures the sustainability and tainability were also essential in manag- quality of their work. Each person at ing the COVID-19 pandemic. Reydi has a special role, which is increas- ingly secure and sophisticated, stimulat- With these stages in mind, Reydi has been ing training and specialisation. through an evolution, showing how it has overcome the crises and ups and downs The past 30 years have shown the at each stage. strength and stability of Reydi. To cele- brate these successes, the team is open- Reydi‘s corporate culture TODAY AND THE 30TH ing their new virtual store and renewing and philosophy ANNIVERSARY CELEBRATION the loyalty programme established in Everything that has been lived – the good 1999, ‘ReydiBonus’, both with current and and the bad – and every change – enjoyed flexible platforms to interact better with or suffered – has forged a culture at Reydi their customers who, over the years, have with the conviction that cooperation was that resists crises. With the values of its always been part of the great Reydi and will continue to be the way to make founders and openness to current trends, family. The Reydi Team the sector grow. The next step was to launch its own brand strategy with he company emerged at the end of But before getting here, the company had Reymax and to show customers the ben- 1990 in an environment of high un- to go through several stages, largely de- efits of the logo and the support that Tcertainty. But, the flexibility, cour- fined by the context of the time. comes with it, still this today. It was during­ age, and perseverance of its founders, these years that the company participat- brothers Dario Alfredo and Enrique Abel 1990-1993: Reydi’s first challenge was to ed in the most important and recognised Pacheco, made it very resilient to the promote an agile, modern company with events of the sector such as fairs and changes, a characteristic that is evident in two young managing partners and, at the business rounds for the first time, both in the evolution of the organisation through- same time, generate the trust of great Argentina and around the world. The Reydi‘s warehouse in Mendoza out its thirty years of existence. brands with great history and Buenos Aires branch was opened in the positioning. capital of the country, although the head- delegate many of the functions they had THE EVOLUTION quarters remained in Mendoza. been carrying out up to that point. Dario Based on three very defined horizons 1994-2006: The concepts that character- began to manage his illness in 2013, and adapted to the sector – respect for the ise this stage are transformation and 2007-2015: This stage – the consolida- this incident pushed Enrique to delegate commercial chain, reliable brands, and growth. Having already created the foun- tion stage – began with the inauguration even more because he dedicated himself competitive prices – Reydi has a model dation that, today, constitutes the organ- of the new building. All work and efforts to his brother, his health, and his family. that works in the long term and resists isation, in these intense years, Reydi con- that had been accomplished until this high fluctuation scenarios. It is this model centrated on generating synergies with point started to become integrated and 2016: The reinvention phase. A series of that the company uses for its customers. the represented brands and customers, strengthened. Dario and Enrique began to events lead Dario and Enrique to rethink Customers at the counter of one of Reydi’s locations 24 SUPPLIERS ATR World DECEMBER 2020 SUPPLIERS 25

Coping with COVID-19, the Clarios way New challenges and opportunities for the Clarios brand VARTA® to support customers during these difficult times.

KEY FACTS ince the coronavi- rus hit the world, Bosch launches smaller spark Scompanies in every plugs for higher performance, sector have been turned meeting global requirements for upside down. Many have refined engine development. had to navigate lockdowns, short-time work, reduced turnover, and other financial and opera- tional challenges. This has also left a mark Engine trend – Spark plug on the Aftermarket battery business. Clarios also strongly feels the COVID-19 size reduction impact in its daily business. Therefore, decisive steps have been taken. “Like many other companies in the Aftermarket Bosch releases smaller spark plugs to fit industry needs. we had to rethink our business during the crisis,” says Ulrich Eich, Vice President Aftermarket EMEA at Clarios. “To keep MORE POWER, LESS FUEL The interesting fact is that not only are • Extremely fine precious metal centre our employees safe was our number one Today, providing power and economy are spark plug sizes changing, but also the electrode welded using the Continuous priority every step of the way. Therefore, the most challenging requirements in the spark plug’s performance increases. Wave laser welding process. we informed our teams very frequently performance specifications for modern • Newly-developed design of the insulator on new developments. In the leadership to our customers. This is especially valid engines. Only vehicles that are comforta- Structure of high-performance spark base. team we had daily COVID-19 meetings to during difficult times, like COVID-19.” ble and a pleasure to drive have chances plug: • Special ceramic material with maximum analyse the situation and to implement of succeeding in global markets. Globally, • Aligned and welded ground electrode for dielectric strength. clearly defined health and safety meas- RETHINKING THE AFTERMARKET the laws are increasingly stringent re- optimum ignition. • Optimised insulator design. ures at all of our sites.” BATTERY BUSINESS garding reduction of emissions and fuel “E-commerce and digitalisation were driv- consumption. These well-designed arrangements were ing forces of change on the market al- crucial to ensure that Clarios was and will ready before the pandemic,” explains Eich. Global requirements have affected the CUP TERMINAL SOLID WASHER be able to support their Aftermarket cus- “For batteries we could see now, that engine’s development. It moved from port tomers in the best way possible through- COVID-19 has accelerated this develop- fuel injection systems to gasoline direct Engines with reduced displace- Regarding engines with modern out the crisis. “It was then key to maintain ment significantly.” injection system and at the same time, ment or with less cylinders (down- gasoline direct injection, the ideal close contact with our partners in the is continuously investing in enhancing its OEMs introduced downsized, tur- sizing) and increased boost pres- spark plug alignment towards the Aftermarket and to constantly keep them As a world market leader in battery sup- workshop support by focusing on provid- bo-charged engines as well as a lean burn sure need a higher injection valve de- up to date with the latest developments ply, Clarios is closely connected to this ing the best in class tools and services. To concept. ignition voltage. cides about accu- and serving the new demand,” said Eich. development and offers a customised do so, Clarios is launching an enhanced For these purpos- rate ignition of the “Our goal is to be a strong, reliable partner service portfolio with a stronger focus on version of the ‘VARTA® Partner Portal’ HIGHER PERFORMANCE, es, Bosch devel- fuel mixture. For digital channels for its partners. which complements the functionality al- SMALLER SIZE oped spark plugs the precise posi- This gives Clarios’ customers the resourc- ready available. Eich concludes: “No Consequently, pressure in the cylinder is featuring a longer tioning within the KEY FACTS es to navigate the current situation. It in- doubt, COVID-19 and digitalisation are much higher, and the space available for insulator for im- combustion cham- cludes an expansion of all digital channels having an effect on the Aftermarket for spark plug is reduced due to: proved flashover re- ber, Bosch spark to facilitate communication. Services like batteries. It’s vital, therefore, to go with Clarios has responded to the • Presence of more valves sistance. For length plugs are equipped with the ‘Battery Test Check Programme’ and the change and focus more on virtual cus- COVID-19 situation by providing • Enlarged cooling jacket compensation, they are a solid and non-com- the training programme, ‘The Original tomer experiences for products and ser- best-in-class digital tools to help • Bigger inlet equipped with a so-called pressible washer and a spe- Academy powered by VARTA®’, help vices. We see this development as a big meet customer requirements. • In case of GDI engines: required space cup terminal. cially orientated thread. workshops to stay competitive and to opportunity for our partners and us, not for high pressure injector cope with the fact that the battery service only now during COVID-19, but also for is getting more and more complex. Clarios the coming years.” 26 SUPPLIERS ATR World DECEMBER 2020 SUPPLIERS 27

New brand, proven quality VDO to become Continental in the passenger car Aftermarket.

New brand, proven original – customers can continue to rely on the proven premium quality Technical training – of the original equipment manufacturer. are you top of the league?

KEY FACTS DENSO digitalises entire training program to keep technicians upskilled during Europe-wide lockdowns. VDO products, with 90 years of Yellow will soon be one of the main colours in the workshops: The VDO product brand will be completely changed to Continental in the passenger car Aftermarket. industry relevance, will be brought under the Continental brand with s opportunities for face-to-face annual license (Eastern Europe only), courses are continually being added; to products retaining the same technical training are limited dur- SONOS Speaker (UK and Ireland only), find out more, visit the DENSO EU home- ackaging artist Christo (1935-2020) ment manufacturer, a uniquely broad port- known quality. Aing the Coronavirus crisis, DENSO Toyota Gazoo racing merchandise, brand- page and select your country. once said, “packaging is a promise”. folio and high-quality products – and it’s has digitalised its entire training offering, ed backpacks, and more. POthers may think that the content is this know-how that we’re aiming to under- with a series of webinars focusing on all SHARING SKILLS more important than the packaging – es- score even more strongly with the brand range of passenger automobile spare parts. product groups. ATTRACTING THOUSANDS “Webinars have become an integral part of pecially if the external packaging has been changeover,” says Peter Wagner, who This is also reflected in the workshop con- Within just months of launching the on- DENSO’s training strategy to keep shar- changed. Such a change is now imminent heads the OE & Aftermarket Services seg- cepts previously managed under VDO. DENSO’s technical portal offers a range of line training in the summer, more than ing information, tips, and developing the in the passenger car spare parts business, ment at Continental. “However, our proven They are now being given new names. For online courses accessible to technicians 1,800 technicians had signed up to the skills of UK workshops during these because the technology company Conti- and very successful premium brake brand, example, “VDO Electronics Partner” will from the comfort of their home, or via portal, where they can complete courses ­difficult times,” said Fatiha Laauich, nental is completely changing the appear- ATE, will of course be retained.” become “Continental Electronics Partner” their smartphone device. All courses pro- covering all of DENSO’s key product DENSO Europe’s Pan-European Strategic ance of its VDO product brand – it will now and “VDO Diesel Repair Partner” will be- vide interactive materials and are written groups including alternators, starters and Marketing Manager. “It is important that become the Continental brand. However, The catalog and website have already been come “Continental Diesel Repair Partner”. and delivered by top industry instructors. spark plugs, and air conditioning. technicians keep their skills topped up so the packaging will still contain what has changed into the Continental design, but In this way, the new, uniform Continental The programmes are suitable for all skill they can confidently work on a range of distinguished VDO for decades now: pre- the packaging itself is being converted brand image offers not only high-quality levels including students, working techni- The platform launched in Eastern Europe vehicle issues and ensure motorists re- mium quality from the original equipment step-by-step. One very important fact spare parts but also a great deal of readily cians, workshop owners, and master tech- first, with content available in English and main safe. The purpose behind our online manufacturer. here – no product changes will be taking available know-how. As “Continental nicians. Certification is part of the cours- Polish, followed by the UK and Ireland. learning platform is to enable technicians, place in terms of sensors, windshield and Electronics Partners”, workshops will ben- es – on completion of the final test in each Further launches are planned for the and the workshops they represent, to im- The technology in automobiles is becom- headlamp cleaning systems, fuel systems, efit from technical information and training course, participants can download and Baltic region, the Caucasus region, the prove the service they provide for their ing increasingly complex, whether it is or service equipment. “Original stays orig- courses on topics such as braking, diag- print a personalised certificate displaying DACH region, Denmark, Finland, Greece, customers and help assure the long-term driver assistance systems, connectivity, or inal,” emphasised Peter Wagner. “Our cus- nostics, high-voltage technology, diesel their expertise. Iceland, the Netherlands, Norway, Sweden, future of their businesses.” engine control. As one of the world’s larg- tomers can continue to rely on the proven repair, and sensor technology. and Ukraine. est automotive suppliers, Continental not premium quality of our original equipment. As part of the e-learning delivery, techni- ACCESS THE TRAINING only produces for almost all vehicle manu- MAPP codes on the new packaging also Although VDO is becoming Continental in cians can join DENSO’s ‘League of True The first course made available to techni- Technicians can access the training and facturers, it also develops solutions for the guarantee that original Continental prod- the automotive Aftermarket, the VDO Mechanics,’ in which technicians can col- cians focused on air conditioning, with a join the League of True Mechanics by vis- mobility of the future. “From the many ucts are inside.” product brand, with more than 90 years of lect ‘DENSO coins’ for each completed series of free webinars delivered by iting www.denso-technic.com. The pro- conversations we’ve had with our custom- tradition, will remain as a successful brand course. The 10 participants, within each DENSO’s technical expert, Richard Groot. gram is constantly expanding to cover ers, we know that the Continental brand With the new image, the Continental brand for intelligent solutions for digital tacho- country, with the most coins are rewarded The course covered all aspects of air con- more languages and territories. stands for comprehensive technological is gaining even more importance in the au- graphs, fleet management systems, and with valuable prizes, such as DENSO’s ve- ditioning and thermal management sys- competence of a leading original equip- tomotive supplier and tyre manufacturer’s data-based services. hicle inspection tool e-Videns with free tems, including common failures. New 28 SUPPLIERS ATR World DECEMBER 2020 SUPPLIERS 29

Multilayer-steel cylinder head gasket designed with coined stopper technology 475.532. Did you know that most electric vehicles are equipped with lead-acid batteries?

he 12V lead-acid battery remains a and the computer memory are all crucial Elring’s gasket program reliable power source for the majori- loads supported by the lead-acid battery. Tty of electric and hybrid vehicles. It maintains the entire electrical system be- As a leading innovator in lead-acid bat- for US cars KEY FACTS fore the traction battery is connected and tery technology, Exide is at the forefront, whilst the electric car is parked. Safety with a complete range of batteries devel- Elring has been supplying systems, security, keyless sensors, clock, oped for latest European models. “Elring – Das Original” on its way to becoming a parts for American cars since full-range provider for the American “Big 3”. the late 1990s, but now aims to THE CITY BATTERY become a full-range supplier Exide’s latest generation EFB now for the “Big 3”. features Carbon Boost 2.0 for im- proved charge acceptance, cycle life, and energy availability. In addition to or many years, the gasket program for turbocharger sets, valve cover gaskets, being the specified battery for some US engines was of minor importance and all other seals and gasket sets. The gine gaskets with ElringKlinger. But not Start-Stop models, it is the perfect Fto Elring and its customers, even product management team also took care only gaskets were supplied at that time, upgrade in any conventional vehicle though the worldwide stock of US cars is of the smaller engines, of course. For ex- but also the oil pan. used intensively in urban areas, i.e. likely to be around 250 million vehicles. ample, the complete range of gaskets for taxis, emergency and public service a Ford Ecosport with a displacement of In the meantime, several plants in the so- vehicles, etc. Only Exide’s EFB has the In the process of further global expansion 1.0 litre can be found in the product range. called “New World” have been added so essential qualities to capture energy in the spare parts business, Elring has put that customers in the USA can be sup- from regenerative braking. a lot of effort into the last two years. The As with the current range, high-resolu- plied directly from there. Of these plants, result is a portfolio of around 2,200 items, tion images of the gasket sets and the two stand out for their size and expertise. exclusively for vehicles from US individual gaskets are shown in the Elring The plant in Toluca, Mexico and the plant manufacturers. online catalogue. Facing the extensive in Buford, Georgia, USA. Among other 77% OF ELECTRIC CAR PARC HAS A new program, this is not a task that can be things, both also produce metal-layer, LEAD-ACID BATTERY – EXTENSIVE INFORMATION done overnight. cylinder-head gaskets with the EXIDE PROVIDES THE EXACT MATCH height-profiled and embossed stoppers FOR OPTIMUM PERFORMANCE A highlight within the product range is the In accordance with Elring’s strategic patented by ElringKlinger worldwide.

cylinder head gasket for a V8 diesel en- claim to play a key role in the US domes- MAKE MODEL YEAR FROM AGM EFB AUXILIARY PREMIUM EXCELL gine with a displacement of 6.4 litres and tic gasket program in the future, the Only this gasket design is capable of per- BMW I3 01/11/17 AGM12-23 355 HP, which is produced by Navistar product data is also available in Aces/ manently limiting the so-called sealing CITROËN C-ZERO 01/10/10 EB356 and installed in many different vehicles. PIES. Interested customers can retrieve gap vibrations between the cylinder head HYUNDAI IONIQ 01/03/16 EA386 all relevant data on request. In an Excel and engine block. These vibrations occur KIA SOUL II 01/09/14 EB504 In addition to individual cylinder-head sheet format, all important data on this to a greater extent in large-volume en- MERCEDES-BENZ B-CLASS 01/11/14 EK600 gaskets, the product range also includes programme can also be downloaded from gines, which is reflected in ElringKlinger’s MITSUBISHI I MIEV 01/07/09 EA386 EB356 the Elring website www.elring.de. product range. NISSAN E-NV200 01/05/14 EL550 EA530 EB500 LEAF 01/11/10 EB454 FUTURE INSIGHT LEAF 01/08/17 EL550 EA530 EB500 ELRINGKLINGER’S OPEL AMPERA 01/11/11 EK600 BEGINNINGS IN THE US In order to remain at the leading edge in AMPERA-E 01/05/17 EL550 CAR SEGMENT this product segment, the final steps to- PEUGEOT ION 01/11/10 EB356 wards becoming a full-range provider will RENAULT KANGOO EXPRESS 01/10/11 EL700 EA770 EB740 ElringKlinger’s involvement in be taken in 2021. The plan is to add anoth- ZOE 01/06/12 EL550 EA530 EB500 the US car segment began with er few hundred references so that, by the SMART FORTWO 01/11/09 EK600 the series supply to Ford in the end of 2021, a product range will be avail- FORTWO 01/05/17 EL600 EA640 EB620 late 1990s. At that time Ford had able that will enable ElringKlinger cus- TESLA MODEL S 01/11/16 EB357 decided to build the 4.0 litre V6 DOHC tomers to supply their customers with MODEL X 01/09/15 EB357 engine in Cologne. It was, therefore, an gaskets for US vehicles in the required VW GOLF VII 01/03/14 EK600 EL600 EA640 EB620 UP 01/07/13 EB440 Gasket set for a Chrysler Voyager 448.110 obvious choice to place the order for en- high quality. 30 SUPPLIERS ATR World DECEMBER 2020 Suppliers 31

GKN ballspline sideshaft with Gates introduces innovative axial ball bearing off-road belt to better meet demands of today’s powersports vehicles KEY FACTS

Gates G-Force RedLine™ CVT belts are engineered for GKN Automotive’s drive and performance and durability in the most extreme environments. chassis components deliver premium quality for the spare parts market. Put your trust in the original ates (NYSE: GTES), a leading global racers alike, can expect outstanding per- KEY FACTS provider of application-specific flu- formance as Gates G-Force RedLine™ Gates’ G-Force RedLine™ CVT id power and power transmission belts deliver: G belts use advanced material Only spare parts from series suppliers solutions, introduces a new line of continu- science to meet extreme environ- ously variable transmission (CVT) belts Excellent recovery from temperatures ments and customer needs. specifically designed to withstand the in- up to 170°C without power loss guarantee unchanged handling creased heat, power, and operating envi- • Up to 300 percent increased belt life ronments of today’s off-road vehicles • Up to 50 percent lower speed losses un- Durable, quality spare parts can improve driving behaviour and safety. (ORVs). der heavy loads and torque liver higher load capacity, higher peak Gates G-Force RedLine™ CVT belts are en- “Today’s high-performance ORVs demand torque capacity, less heat fatigue, and gineered from a patented, fiber-reinforced innovative belt technology that can with- greater durability.” he drive specialists, GKN Automo- formance of drive technologies that are novative solution to this problem: an Ethylene Elastomer compound, providing stand use in the most extreme environ- tive, are the undisputed number one used as standard today. axial ball bearing that achieves longitu- maximum transverse stiffness and un- ments,” says Christian Buhlmann, vice In addition to the performance benefits, Tin the field of sideshafts, propshafts dinal shaft displacements of over 70 mm matched heat resistance. This allows for president of global product line manage- Ethylene Elastomers are more environ- and constant velocity joints. It is crucially HIGH STEERING ANGLES (see Figure 2). This progressive design increased durability, greater load-carrying ment for Gates. “Through advanced mate- mentally friendly to manufacture and will important to use premium parts from se- The front-axle driveshafts of four-wheel- requires high-precision manufacturing capability, and a higher effective operating rials science and process technology, serve as the foundation for future belt de- ries suppliers, even in the automotive drive or front-wheel-drive vehicles re- technology and has given the GKN shaft temperature. Extensively lab and we’ve created the next generation of CVT velopments at Gates across a number of spare parts market, a fact that many only strict their manoeuvrability, as their its name: ballspline. The unprecedented field-tested, ATV and UTV enthusiasts and power transmission belts designed to de- categories. realise once it is too late. The quality of joints limit the potentially possible longitudinal displacement values and the spare parts is usually assessed with dura- steering angle. GKN Automotive’s SX precise, lossless and smooth response Gates G-Force RedLine™ belts are now bility in mind, but few people consider that joints increase the steering angle by up result in comfortable and safe road per- available from distributors across Europe, they also influence driving behaviour and to 10 percent (see Figure 1) and can even formance. This has impressed numerous the Middle East, and Africa. To learn more, safety. transmit more torque at the same time. vehicle manufacturers so much that they and to see the G-Force RedLine™ in action, The required technology is complex employ our ballspline technology in a please visit www.gates.com/redline. Drive and chassis technology has notice- (counter-running ball tracks with an wide range of high-power, four-wheel- ably improved over the last few years S-shaped track profile) and protected by drive vehicles. and is particularly sensitive to repairs patents. If these are replaced by compo- and replacement of parts. This is an im- nents made by other suppliers that do portant issue for workshops because the not have the same features, it will no market share of vehicles with complex longer be possible for the vehicle to four-wheel drives, multilink axles, and drive in tight curves. high-torque engines is constantly rising, not least due to the boom in SUV popu- LONG SPRING TRAVEL EQUALS SAFE larity. “Many of our developments have AND COMFORTABLE DRIVING been instrumental in enabling the cur- Modern SUVs are not far behind classic rently accepted active and passive safety saloons in terms of road holding and standards to be fulfilled,” says Frank driving comfort. This is facilitated by Hürter, Commercial Director, GKN complex axles that allow for long spring Automotive Aftermarket. “If a repair is travel and that guide the wheels with necessary, it is vital to use components consistent toe and camber alignment. that comply with OE requirements in or- The driveshaft must support length com- der to preserve the vehicle’s perfor- pensation to allow the wheel movements mance.” The following examples from to be followed. GKN Automotive has de- GKN Automotive illustrate the high per- veloped an unusual as well as highly in- GKN SX joints improve handling 32 ATR World DECEMBER 2020 SUPPLIERS 33

KYB collaborates on next generation modular EV platform KYB Corporation has launched a strategic partnership with Israeli company, REE Automotive (REE), who approached KYB to develop suspension capabilities for their future electric vehicle (EV) platforms. KEY FACTS

KYB’s partnership with REE will see the development of a modern suspension for future EV platforms.

There’s a good mood in the workshop In today’s independent workshop, processes are becoming more and more complex, with technologies advancing quickly and new vehicle models coming to market with an

increasing amount of electronic advancements. KEY FACTS

HELLA works to make working at a he aforementioned challenges faced tification through quick and easy part workshop more enjoyable, and by workshops can be dealt with quite searches and ordering right up to well- their new video, “Men Sometimes Teasily thanks to the HELLA electron- thought-out repair instructions and tips. Cry”, takes a humorous look at a ics and diagnostics expertise because, day in the life at a busy workshop. true to their motto – “The Workshop’s And it is this in which the new HELLA clip, YB has unparalleled semi-active corner can be tailored to any vehicle with REE Automotive and share its Friend” – workshops can get this industry “Men Sometimes Cry”, shows us in a hu- and active suspension systems set requirements, resulting in optimum revolutionary EV vision by engineering a expertise from one place, and that’s HEL- morous and emotional way. What you see Kto boost REE’s next generation EV compatibility, efficiency, and cost. suspension subsystem that supports the LA. Workshops benefit not only from the exactly: the day-to-day “whirl of work- tain work situations. But thanks to HELLA, platform. This will provide design freedom needs of tomorrow’s mobility ecosystem,” extensive portfolio of electronic compo- shop craziness” where, admittedly in a not for long because with all the electron- and cost-effective, scalable solutions for The REEboard™ is a completely flat, explains Kazunori Masumoto, General nents backed up by vast amounts of OE rather exaggerated way, employees are ics know-how and the diagnostics compe- e-mobility. The combination of KYB’s sus- scalable, and modular platform. It enables Manager of Engineering Headquarters at expertise but they also profit greatly from shown sometimes almost moved to tears tence, everyone is smiling again pretty pension knowledge and REE’s pioneering limitless body configurations with KYB Automotive Component Business the proven diagnostic know-how of HELLA out of sheer desperation because of cer- quickly. technology in electric vehicle platforms complete design freedom and greater Division. Gutmann Solutions. At the same time, will revolutionise electric vehicle design. efficiency of space. As there is no need to they are able to count on the professional design a new platform for each vehicle “REE is delighted to welcome KYB to our HELLA workshop service, for example with REE is working towards putting not only type, this saves major costs and time. It unique network of global strategic extensive parts coverage, swift availabili- the suspension but also the braking provides more volume on a smaller automotive partners, bringing world-class ty, and competent expert knowledge on system, steering, and e-motor all together footprint, to carry more batteries within expertise in advanced suspension systems,” top and free of charge, such as that found inside the wheel arch. KYB’s involvement the chassis. said Daniel Barel, REE’s Co-Founder and in HELLA Tech World. in the project is the ‘in wheel’ suspension. Chief Executive Officer. “KYB’s technology Click on the image or This is called the REEcorner™ - each corner This partnership is the first time that KYB will play a crucial role in the rapid This means that when it comes to elec- scan the QR code to being completely independent and has collaborated on EV platforms with a development of our next-generation EV see how HELLA’s com- tronics and diagnostics, HELLA offers petence in the world of powered by the state-of-the-art technology company. “KYB has vast architecture, which reinvents the electric workshops a kind of “All-Round Happiness electronics and diagno- REEboard™ ECU, controlling advanced experience in developing and vehicle with a completely flat, scalable, and stics quickly turns any Package” with benefits ranging from pro- mood in any workshop x-by-wire technology. The technology manufacturing advanced suspension fully-modular platform, ready to carry the fessional troubleshooting and error iden- into a good one. allows for extreme modularity as each systems, and we are excited to partner future of e-mobility.” 34 SUPPLIERS ATR World DECEMBER 2020 SUPPLIERS 35

Alternative powertrain technologies are an opportunity for workshops and trade

MAHLE sees enormous opportunities and new business segments for workshops in the mobility transformation and evolution of the automotive industry. KEY FACTS NGK SPARK PLUG is preparing for the future with investments in its Venture Labs and applying n the opinion of Olaf Henning, General technologies in workshops should in no its knowledge to new business Manager of MAHLE Aftermarket, ther- way be seen as a threat to their busi- sectors. Imal management in particular will grow ness. On the contrary, we see an ar- in importance, in view of the increasing ray of new business areas and number of electric and hybrid vehicles. activities that present the com- However, innovative filter systems and pany with new opportunities new developments for hygienic cleaning and possibilities. If independent Moving boldly into the future of vehicle cabins to protect against infec- workshops decide to embrace this tions are also on the list of innovations be- transformation, we’re the right Growth in rapidly changing markets is a challenge faced by almost every ing explored by the MAHLE Group’s busi- partner to have by their side.” industry. NGK SPARK PLUG, one of the biggest suppliers of automotive parts ness unit specialising in spare parts and and technical ceramics worldwide, is set to meet that challenge. workshop equipment. The company offers The challenges are multifaceted: With an With a broad portfolio covering conventional customised spare parts and tailor-made increasingly diverse selection of power- and alternative powertrains, MAHLE is a reliable partner for workshops and helps them to become workshop solutions – for the entire range train technologies on the market, the num- future-proof along the diversified powertrain. of conventional and alternative drive ber of spare parts and service units re- oday, NGK SPARK PLUG is already ideally equipped to VENTURE LABS – A HUB OF IDEAS types. quired will increase dramatically. The meet the demands of a globalised market. With 16,400 em- But in this rapidly changing world, just using established struc- proportion of modular components in the Tployees across 43 subsidiaries, five Technical Centres and tures, no matter how good they are, is not enough. NGK SPARK “The work carried out in workshops will vehicle that combine a variety of functions a network of currently 33 production sites, it already has an in- PLUG has set up a bold new ‘open innovation’ concept – the change dramatically in view of the increas- is also continuously growing. This requires ternational, yet regional manufacturing and sales network. The ‘Venture Labs’. There are three of these labs around the globe, set KEY FACTS ing diversification of the vehicle fleet,” -ex a broader range of tools and service units, size and structure of that network enable the company to re- to grow the company’s future business in new, environmental- plains Olaf Henning, Corporate Executive as well as more training and further educa- spond quickly and efficiently to rapidly changing customer ex- ly-led directions. In addition to thermal management Vice President and General Manager tion for workshop technicians. pectations. In a time when new powertrains, globalisation, digi- when it comes to electric and MAHLE Aftermarket. “However, we believe mahle-aftermarket.com tisation, and environmental regulations are reshaping the Venture Labs are hubs of collaborative, creative technical think- hybrid vehicles, MAHLE Group has that the advent of alternative powertrain mpulse.mahle.com mobility and technical ceramic industries, this is a decisive ad- ing. By openly cooperating with start-ups and other innovative produced innovative filter systems vantage. companies, NGK SPARK PLUG is actively contributing to the de- and hygienic cleaning of vehicle velopment of a sustainable society by creating new businesses cabins. KNOWLEDGE IS KEY in sectors with potential for future growth. The size and scope of NGK SPARK PLUG’s production footprint brings another important advantage: knowledge. By sharing best IMPRESSIVE TRACK RECORD practice templates across international borders, the whole or- Venture Labs enable the company to work with outside resources ganisation is able to stay to supplement their own technologies and skills. This not only ahead of the field. broadens the range of possibilities, it also enables the company to create new investment businesses with unprecedented speed. Another important ele- ment is diversification. By Although still a young project, NGK SPARK PLUG already has an applying its extensive impressive track record for applying its core expertise to new knowledge to new busi- fields. For example, the company is developing solid oxide fuel ness sectors, the company cells (SOFC), a breath analyser that helps hospitals spot airway is doing far more than inflammation, and an ultrasound system to measure and track opening up potential for brain health. growth. With a clear focus on the future, the company With all its technical expertise is also contributing to a and its desire to go new ways, sustainable society by developing products related to the envi- NGK SPARK PLUG is indeed ronment, energy, next generation vehicles, and the medical field. future-ready. The MAHLE Group makes use of its know-how as an original equipment manufacturer to support workshops in its After- market business in opening up new business areas. 36 SUPPLIERS ATR World DECEMBER 2020 SUPPLIERS 37

Accelerate in corona times and reinvent yourself By taking strict measures and applying safety rules in time, NRF got through the COVID-19 situation better than most other IAM companies.

KEY FACTS

LAUNCHING ONLINE TRAINING While Schaeffler looks ahead to COURSES e-mobility in the Aftermarket, its From mid-March, a lot of people started INA FEAD KIT solution is offered to working from home. For NRF it was no professionally repair mild hybrids in longer possible to provide commercial today’s market. and technical training on location. The NRF team showed itself to be extremely flexible and responded immediately with the launch of new online training courses.

In six months’ time, more than 8,000 peo- ple from 39 countries (509 cities) world- Evolution instead of revolution wide participated in these courses. Schaeffler is convinced that electro-mobility will also find its way into the VIRTUAL BOOTH REPLACES AUTOMECHANIKA independent Aftermarket and, today, already offers suitable repair solution. Normally, NRF would have participated in Automechanika Frankfurt this year with a uring the COVID-19 crisis, NRF NRF invested in new software to optimise large exhibition stand. At this fair, NRF For this reason, Schaeffler will initially fo- To provide independent garages with the didn’t have to close production digital collaboration. On a personal level, normally meets customers from more “We support independent cus on combustion engines as well as hy- best possible support for professional re- Dsites and warehouses and, thanks NRF offered flexible working hours, as than 80 countries worldwide. Unfor­tu­ brid vehicles. Even if the plug-in hybrid is pairs also in the future, Schaeffler is con- to its flexibility and strong customer working from home can be a challenge. nately, this fair was canceled due to the garages in carrying out the first thing that comes to mind, this tinuously expanding its REPXPERT service ­relationships, the company completely The crisis gave NRF new insights, an obvi- COVID-19 situation. repairs professionally and segment also includes, for example, 48V brand. For example, repair manuals as well switched to virtual customer contact ous one being that video works. efficiently,” mild hybrid applications that are already as service and product information can be within a few weeks’ time. By introducing Collaboration between the international NRF did not want to let this momentum being used in many new vehicles today. viewed at any time via the online platform online webinars and launching a virtual locations has even improved and, as a re- pass and was the first Aftermarket suppli- said Rouven Daniel, Head of Transmission Systems These include new technologies such as www.repxpert.com or via app. at Schaeffler Automotive Aftermarket. booth, instead being present in person at sult, NRF has changed its future travel er to launch a virtual booth. It turned out the belt alternator starter (BAS), which Automechanika Frankfurt, NRF has rein- policy. to be very successful with more than 300 converts the front-end auxiliary drive vented itself ... and the Aftermarket. online customer meetings in one week. At from an energy consumer to an energy SALES RESULTS AGAINST the virtual booth, NRF introduced two chaeffler is certain that the switch supplier. COVID-19 MEASURES AT NRF AFTERMARKET TREND new product groups: auxiliary water to e-mobility will not happen from At the beginning of March, NRF realised The ambition of NRF was to avoid a loss in pumps and expansion tanks. Another Sone day to the next for independ- In combination with a 48V battery, BAS the seriousness of the COVID-19 situation April and May, which are very profitable highlight was two new-to-range DAF CF/ ent workshops. For 2025, the company is allows the vehicle to “sail” with the com- and responded months under normal circumstances. The XF EURO6 truck radiators. still forecasting 50 percent combustion bustion engine completely switched off, immediately. To company succeeded in this and, in June, engines and 35 percent hybrid drives – thus reducing CO2 emissions in road traf- prevent closure NRF recovered the Aftermarket business and this applies purely to new registra- fic. When starting off, the BAS also in- of production to 80%. July and August were beyond ex- KEY FACTS tions. For vehicles already on the market, creases the drive torque thanks to a sites and ware- pectations, with the company hitting a Schaeffler assumes that approximately 3 “boost function”, thus ensuring greater houses, NRF in- sales record in July. NRF experienced NRF responded to COVID-19 percent will be electric and 10 percent dynamics and comfort. In order to profes- formed the of- that other suppliers had availability and quickly with new measures for hybrid drives in 2025. For vehicles that sionally repair mild hybrids today, New for the independent Aftermarket – fice staff to start supply chain issues due to the conse- employees and customers, online are of interest to the independent After- Schaeffler offers a unique repair solution the INA FEAD KIT for 48V mild hybrids. working from quences of COVID-19. This year, the com- training courses, and a virtual market (i.e. older than 5 years), the ratio for independent garages: the INA FEAD For more information, visit home; the com- pany started with high stock levels in all trade fair booth, seeing record is even more clearly in favour of the in- KIT for auxiliary drives. In addition to http://aftermarket.schaeffler.com pany has supported its employees in this warehouses and, due to increasing de- sales in July despite the ternal combustion engine. At present, V-ribbed belts and tension and idler pul- as much as possible and ensured that em- mand and high productivity, NRF has per- challenges. there are simply still many combustion leys, the KIT also includes the BAS and all ployees had good computer equipment. formed against the Aftermarket trend. engines on the roads. further necessary accessories. 38 SUPPLIERS ATR World DECEMBER 2020 SUPPLIERS 39

Sogefi filters for the best-selling light commercial vehicle in Europe Sogefi is the Original Equipment filter supplier of the oil and diesel fuel filter for the best-selling light commercial vehicle (LCV) in Europe: Ford Transit. New generation of Philips halogen car headlight bulbs

Brighter car bulbs with increased beam reach and longer lifespans for a safer, elevated drive. KEY FACTS

Philips RacingVision GT200 and X-tremeVision Pro150 headlight bulbs provide improvements for PHILIPS RACINGVISION GT200: LET PHILIPS X-TREMEVISION PRO150: a brighter and safer feeling on YOUR LIGHTS TAKE YOUR DRIVING THE BEST BLEND OF HIGH PERFOR- the road. TO THE NEXT LEVEL MANCE AND LIFETIME If you’re passionate about driving, let Combining striking brightness with the Philips RacingVision GT200 car bulbs ele- kind of lifespan previously unavailable in vate your automotive experience. The such a high-performance bulb, Philips KEY FACTS highest performer in its portfolio, Philips X-tremeVision Pro150 provides the visibil- EXCLUSIVE TECHNOLOGIES AND RacingVision GT200 delivers the su- ity to keep drivers and their loved ones UNIQUE AUTOMOTIVE QUALITY Sogefi’s oil, engine air, fuel, and per-bright visibility of a rally bulb in a for- even safer on the road. With Philips Advanced filament design for both of these Diesel3Tech+™ technology cabin air filters cover vehicle makes mat you can use on public roads (ECE ho- X-tremeVision Pro150, you enjoy up to new ranges provides greater precision and for all major European, American, mologated). Experience the razor-sharp 150% brighter light compared to the mini- luminance for better illumination of the and Asian manufacturers. clarity of up to 200% brighter light com- mum legal standard. A tailor-made compo- road, while new Diamond Precision quartz- ogefi is one of Europe’s leading extreme protection against water con- pared to the minimum legal standard. With sition of precious gases further protects glass technology ensures more brightness. vehicle filter suppliers addressing tamination in the fuel, preserving both its ultra-performance beam reaching a full the filament from ageing. This means more The new production technique for Diamond Sthe needs of its partners thanks to engine reliability and injection system every day in intensive use conditions. 80 metres further than the minimum brightness and a longer lifespan of up to Precision quartz glass increases light its OE-DNA across oil, engine air, fuel, from rust, wear, and malfunction. The LCV car parc increased by more than length1, Philips RacingVision GT200 lets 450 hours2. Because it can throw light up throughput as well as providing great re- and cabin air filters with coverage for 2.1 million vehicles in 2019, marking it you see more of the road ahead. Spot po- to 70 metres further3 ahead on the road, sistance to thermal shock and pressure. vehicles makes of all major European, This technology separates water droplets the seventh consecutive year of growth tential hazards sooner, react faster and Philips X-tremeVision Pro150 increases American, and Asian manufacturers. from fuel and stores water in a dedicated across the European Union. position your car more accurately on the your ability to react to potential hazards. www.philips.com/racingvision water tank. Once maximum water level is road. It all adds up to a safer, more satisfy- www.philips.com/x-tremevision With the 2.0L diesel engine filter, Sogefi reached, water in fuel sensor lights up a Sogefi confirms its premium filtration ing driving experience. (for Ford engine range) adheres to the warning light on the dashboard and in expertise, increasing the Aftermarket latest emission regulations and biofuel this way, separated water can be re- product portfolio that is manufactured in compatibility, taking in consideration the moved from the water tank through the accordance with OE standards and is high requirements in terms of robust- drain screw. available for order under the well-known ness and lifetime in order to meet users’ brands: Purflux, FRAM®, Tecnocar and expectations, combining the very core The Sogefi oil filter efficiently protects CoopersFiaam. specific know-how of Sogefi: chevron the engine in retaining harmful particles pleating and Diesel3Tech+™ technology. present in oil, so that clean oil can circu- late around the lubrication system again The filter module has been designed to and prevent unnecessary wear or offer very high efficiency for particles damage. down to 4 microns, ensuring a very long life of the high-pressure pump and the This is particularly important for this cat- injectors. Diesel3Tech+™ provides an egory of commercial vehicles, driving

1 Additional safety distance compared beam length to derived minimum after ECE regulation, based on 1 Lux. Farthest distance from the car. Applies to H4 and H7. 2 Lifetime and color temperature differs per type. Indication for H7. 3 Id. (1) 40 SUPPLIERS ATR World DECEMBER 2020 SUPPLIERS 41

Greener, healthier, and KEY FACTS

digital solutions Semi compound brake discs for popular Mercedes-Benz models Valeo’s Aftermarket strategy “Smart Care for You” perfectly addresses these are now also available in the independent Aftermarket. The needs through its products and services offer. special design contributes to weight saving and CO2 reduction.

Semi compound brake discs by TRW now available for popular KEY FACTS

Greener and healthier mobility are Mercedes-Benz models increasingly strong concerns for drivers, whereas efficient digital support has become key for For over 100 years, brake systems for automobile manufacturers worldwide have distributors and workshops. been developed and produced under the TRW brand. This experience and exper- tise also applies to the TRW product portfolio for the independent Aftermarket,

ADVANCED DIGITAL TECHNICAL which is now being further expanded in the two-piece brake disc segment. SUPPORT In light of the need for social distancing, Valeo reinforces the ramp-up of its e-ser- n response to strong demand from the which is toothed with the grey cast iron vices program: market, ZF Aftermarket is expanding friction ring. This special design optimis- GREENER MOBILITY HEALTHIER MOBILITY • Valeo accelerates in the publication of Iits portfolio of semi compound brake es thermal expansion during braking so As the world number one in vehicle elec- Protecting the driver and its passengers online technical content on Valeo Tech @ discs under its TRW brand. These brake that the disc is not deformed by thermal trification, Valeo fits one in every three from viruses and bacteria has become an ssist, the online technical support plat- discs are now also available for various stress. The brake disc of this special de- vehicles worldwide with Valeo technolo- increasingly important concern. For the form for workshops, co-designed with Mercedes-Benz C- and E-Class models. sign was developed to improve safety and

gies that help to reduce CO2 emissions. disinfection of the vehicle cabin, Valeo of- workshops and distributors. Additional references for S-Class and performance and to extend the lifetime From mild hybrid to high-power solutions, fers ClimSprayTM. This affordable and • Valeo reinforces its offer of online train- GLC models of the Stuttgart-based pre- in more powerful vehicles. dition, the Valeo electrification technologies span the easy-to-use automatic spray eliminates ing courses for mechanics (more than mium manufacturer will follow in mid- weight re- full spectrum of requirements across all viruses (including coronaviruses), bacte- 30,000 webinar sessions during first half 2021. ZF Aftermarket has developed an exclu- duction con- vehicle segments, from small urban cars ria and fungi in only 15 minutes. of 2020 worldwide). sive design for the independent tributes to the through to SUVs and premium sedans. • Valeo keeps on deploying its unique Valeo ZF Aftermarket provides automotive Aftermarket, which has the advantages of decrease of fuel con-

For the purification of the air conditioning Specialist Club, the 100% digital ‘Loyalty companies with a comprehensive range of the OE product, but differs in the connec- sumption and CO2 emissions. Due to the Valeo, the electric mobility champion, has system, which often houses contaminants Program’ dedicated to workshops. brake discs product brand. In the segment tion between the brake hub and the fric- reduced thermal expansion, the braking also emerged as the world number one in and bacteria, mechanics can use Valeo of semi compound brake discs, products tion ring: TRW’s semi compound brake system operates at a lower temperature 48V electric motors, a cost-effective elec- ClimPurTM, the quick and powerful solu- Accessible through a smartphone app, the are now also available for: disc also consists of a steel hub riveted to level, thus creating reserves to be able to trification technology that will account for tion to be sprayed when changing the program is straightforward and efficient, the cast iron friction ring. Due to the hub draw on full braking power in an 30% of the global automotive market by Cabin Air Filter. with its defining characteristic being the Model Axis material and the riveting process, a spe- emergency. 2030. This 48V technology makes electric total freedom from cumbersome proce- C-Class (W205) Sedan (14-) Rear cial coating was developed to protect the mobility more affordable – greener mobil- The efficiency of Valeo ClimSprayTM and dures: no need to cut out packaging or col- C-Class (W205) Sedan (14-) Front brake disc from corrosion even at the Since independent workshops are also ity will be accessible to all. ClimPurTM is proven and has been certi- lect documents and return by mail. E-Class Coupe (C238) (16-) Front rivet. serving an increasing number of fleet fied by an independent laboratory in May customers, such as cab companies, the In the Aftermarket, Valeo’s offer includes and July 2020, especially against Discover all Valeo Digital Aftermarket By mid-2021, the range will be expanded LESS WEIGHT AND CO2 EMISSIONS expansion of the program in the segment the Valeo StARS and Valeo i-StARS start- coronaviruses. services on valeoservice.com. to include additional part numbers for the The reduced weight of a semi compound of two-piece brake discs for popular er-alternators and Valeo ReStart, a rein- Mercedes-Benz S-Class and GLC models. brake disc, compared to a full cast brake Mercedes-Benz models is particularly im- forced starter. Valeo is the only supplier disc, reduces the unsprung masses, which portant for them. Another example of­ to offer Stop-Start technologies for the The semi compound design of Mercedes- improves driving comfort and NVH (Noise, ZF Aftermarket’s strong customer Aftermarket. Benz brake discs consists of a steel hub Vibration & Harshness) behaviour. In ad- orientation. 42 NEW MOBILITY ATR World DECEMBER 2020 TRENDS 43

The future belongs to Big bets placed on hydrogen multi-brand diagnostics in global energy transition

An interview with Rolf Kunold, Managing Director of Hella Gutmann In the name of sustainability and climate change, governments and OEMs are Solutions, on the subject of changing conditions for repairs and services pouring immense resources into a decarbonised energy system and hydrogen of new car generations. fuel-cell technology.

Will there even be a multi-brand What is the relationship between n Europe, as an example, a massive en- diagnosis in a few years or will it all diagnostics providers and OEM in such ergy transition is already underway. shift to the vehicle manufacturer solution developments? IThe European Union’s 28 Member portals? It is not that we can help shape it. Nor is it the States have ratified and signed the Con- In the IAM the future belongs to multi-­ case that we can only access the respective ference of the Parties (COP21) Paris brand diagnostics, because they are much data with a court order. A lot has changed in agreement in an effort to keep global faster and more practical than diagnostics recent years, and we work together in a more warming at bay. This energy transition via OE portals. The way the portals are cooperative manner on a certain level. But will require virtually carbon-free energy structured, they are not efficient for work- the reality is that we pay for the fact that we generation, increased energy efficiency, shops. The real question is whether there can participate. This adds to the effort for the and profound decarbonisation of trans- will be multi-brand workshops in the fu- implementation in our software. However, port, buildings, and industry. With that ture. And I’m pretty sure about that, be- we try to not burden the workshops with all said, hydrogen will be required at a large cause there will be fewer vehicles in pri- these costs because there are no additional scale in order for this fundamental shift vate households. The operation of functionalities for them. to be achieved1, and OEMs have taken no- the vehicle fleet will increasingly tice, applying and putting hydrogen shift to institutional fleet man- How do you see the chance that EU strategies into practice. agers such as leasing banks, legislation will create a manufactur- insurance companies, or car er-independent uniform regulation According to a KPMG study of global au- rental companies. And these for access to vehicle data? tomotive executives, in 2018, 78% of ex- have no interest in dealing There is a clear passage in the new type ecutives surveyed believed that hydrogen with 25 different brands. approval that OEMs must protect theft-re- fuel cell vehicles would be the future2, and Rolf Kunold, Managing Director That’s why I am firmly lated functions in the car in such a way that that vision has certainly taken shape convinced that multi-brand­ they cannot be misused by third parties. since. When it comes to the decarbonisa- Mr. Kunold, how do you see the workshops and tools will prevail in the But the current practice of simply closing tion of trucks, buses, large cars, and com- Regarding OEMs, Jaguar Land Rover In the European Union, the transport sec- developments with security gateways future. the OBD port in principle, if someone is not mercial vehicles, hydrogen is the most (JLR) is currently undergoing a hydrogen tor accounts for about one-third of all and VIN-specific activation codes for authenticated, is not in line with this. This promising option. Fuel cells and hydrogen power research project with the aim of de- CO2 emissions6. With hydrogen at the spare parts? Nevertheless, was the step to block discussion is being intensively conducted refueling infrastructure both have signifi- veloping fuel cell-powered versions of its centre of an energy transition, industry I am surprised how excited the discussion OBD access surprising? at an EU level. But this is the responsibility cant advantages; fuel cells require signif- larger vehicles. The research effort known experts are betting on the power source is about security gateways. I think this is FCA was the first vehicle manufacturer to of the associations, and a result could take icantly less raw materials than batteries as Project Zeus could see the production to help achieve decarbonisation. overrated and the IAM has more important install an access blockade. That was a bit years. So, there is only one priority for us: or combustion engines do, and setting up of a zero-emission, hydrogen-fueled problems. After all, it’s only natural that of a bumpy ride. At Mercedes-Benz and we have to make sure that the workshops refueling infrastructure requires about Range Rover later this decade. Visions for hydrogen becoming the fuel of OEMs are looking at security-relevant ve- Volkswagen, implementation is much and the trade can do their job in the one-tenth of the space compared to Additionally, the OEM is currently working the future are already showing signs of hicle systems in the era of online hacking. more regulated. This gives us and the meantime. fast-charging solutions3. on several battery electric vehicles (BEVs) becoming a reality. Costs for producing However, it is absolutely clear to all parties other diagnostic device manufacturers to join existing Jaguar models. However, green hydrogen have fallen by 50 percent involved, including OEMs, that the inde- the opportunity to develop a solution And access restrictions are only one When it comes to the automotive industry, the Zeus hydrogen project could give the since 2015, governments and OEMs are pendent aftermarket must continue to with the OEMs. Hella Gutmann has a of many issues. OEMs and governments are embarking on company another powertrain option con- planning and acting now, and automotive participate in access solutions and also in cross-brand solution for cyber security Exactly. This year, the aftermarket has a substantial hydrogen transformation. sidering the British government’s plan to consumers are eager for alternative the possibilities for repairing cars. This is management, with which the employee in been very busy with security gateways, ne- Japan has been seen as a leader in terms ban the sale of internal combustion en- sources of energy to be brought forward clearly stated in EU legislation. The techni- the workshop only has to authenticate glecting a much bigger problem: access to of putting hydrogen strategies into prac- gine vehicles by 2035 or sooner. JLR’s in sustainable ways. If you fast forward to cal solutions exist and will continue to exist themselves once with their diagnostic de- OEM portals. Issues such as pass thru, re- tice. In 2017, the country set out a goal of hydrogen plans are similar to other large 2030, hydrogen and hydrogen fuel cells in the market. For us as a multi-brand diag- vice without having to go via the OE por- programming ECUs, installing updates, un- establishing a global supply and customer OEMs as it has become apparent that are likely to be paving the way in the nostics manufacturer, none of this is very tal. They can then diagnose all secured locking components, and access to specific chain with 800,000 fuel-cell cars taking electrification alone can’t deliver emission transport sector. pleasing, because all the effort is on top. customer vehicles as usual. This means data are much more fundamental issues. to the road as a part of this plan4. reductions that many had hoped for5. But once again, we can and will offer solu- that the real work process in the work- For workshops, these are much greater

tions to the independent garage market – shop does not change. Activation takes challenges than security gateways. We al- 1 Hydrogen Roadmap Europe. A Sustainable Pathway for the European Energy Transition. Luxembourg: Publications Office of the European Union, 2019.2 KPMG automotive survey: fuel cell hydro- we have no reservations about that at all. place in the background. ready have solutions for these as well. gen vehicles will be the future. 2018. McPhy.com. https://mcphy.com/en/news/kpmg-automotive-survey-fuel-cell-hydrogen-vehicles-will-be-the-future/?cn-reloaded=1. 3 Hydrogen Roadmap Europe. A Sustainable Pathway for the European Energy Transition. Luxembourg: Publications Office of the European Union, 2019.4 Hydrogen – Fuel of the Future? Porsche Newsroom. 25 August 2020. https://newsroom.porsche.com/en/2020/company/porsche-consulting-hydrogen-economy-21951.html. 5 Jaguar Land Rover aims for hydrogen SUVs by 2030. Autocar India. 23 August 2020. https://www.autocarindia.com/car-news/jaguar-land-rover-aims-for-hydrogen-suvs-by-2030-418390. 6 Ibid IMPRINT

Published by: ATR International AG Cover picture: iStock, PierreOlivierClementMantion (1) / Henning Otto-Hirsch-Brücken 17 Kaeß and Wolfgang Menges, ATR International (2) / Phaeton; Martaş D-70329 Stuttgart Automotive; Bosch; KYB Corporation; Philips; Valeo (3) / AdobeStock, Tel. + 49 (0) 711 91 89 79-0 alfa27 (4-5) / ATR 30th Shareholders’ Meeting; Andrey Soyuznov, Fax + 49 (0) 711 91 89 79-30 ATR Supervisory Board (6) / Guido Goyeneche, ATR LatAm; Object E-Mail: [email protected] Campus (7) / Henning Kaeß, ATR International (8-9) / Create Website: www.atr.de Business (10) / Inter Cars (11) / Johan Regefalk, KGK; Henrik Ivarsson, Registration court: Amtsgericht Stuttgart KGK Academy; Jonas Hehrne, Motorbranschcollege; KL-Parts, Kaha Value added tax ref. no.: DE 205929349 (12-13) / Phaeton (14-15) / Martaş Automotive (16) / SAG Wint (17) Registration no.: HRB 20992 / Board Members of Tokić and Bartog Ltd; Ivan Gadže, Tokić; Ivan Responsible: Henning Kaeß and Wolfgang Menges Šantorić and Matej Umek, Tokić (18-19) / UNIX Auto Ltd (20-21) / Produced and edited by: Reydi (22-23) / Bosch (24) / Ulrich Eich, Clarios; Clarios (25) / Sympra GmbH (GPRA) Continental (26) / DENSO (27) / Elring (28) / Exide (29) / Gates (30) / GKN Automotive (31) / HELLA (32) / KYB Corporation (33) / MAHLE (34) / NGK SPARK PLUG (35) / NRF (36) / Schaeffler (37) / Philips (38) / Sogefi (39) / Valeo (40) / ZF Aftermarket (41) / Rolf Kunold, Hella Gutmann Solutions (42) / iStock, audioundwerbung (43)