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ONE TWO PRU TENANT HANDBOOK TABLE OF CONTENTS

SECTION I ...... 2 INTRODUCTION

SECTION II ...... 6 MOVING PROCEDURES

SECTION III...... 17 OFFICE of the BUILDING INFORMATION

SECTION IV ...... 20 BUILDING OPERATIONS

SECTION V ...... 45 BUILDING RULES & REGULATIONS

SECTION VI ...... 49 TENANT SERVICES

SECTION VII ...... 64 BUILDING & AREA AMENITIES

SECTION VIII ...... 71 EXHIBITS

1 | P a g e SECTION I

INTRODUCTION

Welcome ...... 3 About One Two Pru ...... 4

2 | P a g e WELCOME

As a tenant of One Two Pru, you are provided with one of the most professional office building management teams available. The tenant information provided in this handbook is meant to give you a better understanding of One Two Pru and facilitate your company’s operations. There is a great deal of information contained in this handbook. Take time to familiarize yourself with this handbook and it will become a valuable resource. Please note the Office of the Building is available to help in any way possible. Your first call for any problem or question should be directed to the Office of the Building. The Office of the Building is located on the 8th floor of Pru Two in Suite 840. Office hours are Monday through Friday from 8:30 A.M. to 5:00 P.M. Every attempt has been made to provide current and accurate information in this handbook, but it is possible that some items will change over time. The Office of the Building will promptly notify you of any such changes. Our building staff is committed to assisting you in any way that they can. Please call us at (312) 565-6700 if you have any questions or comments. Welcome to One Two Pru!

3 | P a g e ABOUT ONE TWO PRU

The award-winning One Two Pru consists of two Class A high-rise office towers, totaling approximately 2.2 million square feet, which are located on ’s prestigious New East Side. The two office towers are joined by a two-story atrium lobby and mezzanine level. The buildings are situated on beautifully landscaped 3.3 acres and also have a five-level parking garage. One Two Pru occupies a full city block and is connected to an underground network of pedestrian walkways which provide direct address to hotels, retail services, City Hall, the Chicago Transit Authority (CTA) Red and Blue Lines, and the Station. One Two Pru is located in the East Loop sub-market, which is home to a prestigious tenant roster as well as many of Chicago’s premier cultural institutions including the Art Institute of Chicago, the Goodman Theater, and Orchestra Hall. The building spaces provide breathtaking views of Lake Michigan, the , and the City skyline and easy access to . North Michigan Avenue’s “Magnificent Mile” shopping district is situated just east of the Plaza, with world-class across the street to the south.

PRU ONE 130 East Randolph Street

Pru One, completed in 1955, was the first major building constructed in Chicago after World War II. As the tallest building in the city for more than a decade, 41-story Pru One was home to the famous “Top of the Rock”, an observatory viewed by more than eight million people from around the world. The lobby and other public areas underwent extensive renovation during the construction of Pru Two in 1990. The redevelopment included major renovation of all elevators, lobby and public areas; the addition of state-of-the-art heating, ventilation and air-conditioning systems; as well as updated Security and life-safety systems. A new granite façade, matching that of Two Pru, and sealed windows were installed at Pru One, ensuring the building’s integrity into the 21st Century.

PRU TWO 180 North Stetson Avenue

Pru Two, opened in 1990, has won numerous awards for its distinctive architecture. Its exterior features a series of illuminated reflective-glass and granite chevron setbacks, which create additional corner offices and give the building a unique identity on Chicago’s skyline.

4 | P a g e Pertinent facts about One Two Pru are as follows: ITEM PRU ONE PRU TWO Number of Office Floors 41 58 Building Size 1.2 million square feet 1 million square feet Year Completed 1955 1990 Major Renovations 1990, 2014 n/a Building Address 130 East Randolph Street 180 North Stetson Avenue Architect Naess and Murphy Loebl, Schlossman and Hackl

5 | P a g e

SECTION II

MOVING PROCEDURES Move-In Procedures ...... 7 List of Required Forms ...... 7 Move-In Checklist ...... 9 Pertinent Information for your Move-In ...... 10

Driving Directions ...... 11

Freight Elevators ...... 11 Moving Procedures ...... 12

Moving Company Guidelines ...... 14

Tenant Responsibilities Before Moving Out ...... 16

6 | P a g e MOVE-IN PROCEDURES

To ensure there are minimal inconveniences to you during your move, Management requests certain information in advance. The information in this section will minimize disruptions while you get your business up-and-running once you are here.

The following list of items (included in Exhibit B), should be completed and returned to the Office of the Building two weeks prior to your scheduled move.

You are an important part of One Two Pru, and we value you as a tenant. It is our goal to extend our cooperation and most cordial welcome.

FORMS REQUIRED PRIOR TO MOVE-IN

MOVE-IN DAY INFORMATION You will need to fill out a variety of forms relating to employee identification badges, tenant emergency contacts and other issues.

Please see “For Your Mover’ (Exhibit B-1), which provides loading dock specifications and other information frequently requested by movers.

If there are any changes, please notify our office as soon as possible. We want to ensure there will be no scheduling conflicts and that all the proper information has been received.

CERTIFICATE OF INSURANCE Per the terms of your lease, a Certificate of Insurance is to be on file in the Office of the Building at all times. Please see the section of your lease entitled “Insurance” for specific requirements.

Note that your mover must also have a Certificate of Insurance on file with the Office of the Building as well. Please see Exhibit A for our vendor requirements.

AUTHROIZED INDIVIDUALS & EMERGENCY CONTACT LIST (EXHIBIT B-2) This list notifies management and/or Security of which employees have the authority to make the necessary decisions for the Tenant’s Company. Management asks for day-to-day contacts, emergency contacts, managers, and safety coordinators. Each person’s authorization level is defined on the form.

7 | P a g e COMED TENANT CHANGE FORM (EXHIBIT B-4) This form provides pertinent information to assist in transferring your ComEd account to One Two Pru. Please complete Section II of this form and return it to the Office of the Building.

8 | P a g e

MOVE-IN CHECKLIST

Please refer to the following checklist, provided for your convenience, to ensure a smooth transition to your new office.

Order new stationary, envelopes and business cards with new address and numbers □ Contact the Telephone Company and Telecommunications Contractor regarding installation of □ phone service to your suite

Contact J Livingston to coordinate the extension and any associated cabling □ requirements for your Telecommunication needs. See Section IV, Riser Management

Coordinate the setup of your utility service by contacting Commonwealth Edison □ (1-800-EDISON-1)

Provide Certificates of Insurance and Endorsement to the Office of the Building □ (Exhibit A)

Notify the Post Office of your change of address □ Send a change of address card or note to clients, vendors and friends □ Complete required forms. Keep a copy for yourself and return the original to the Building □ Office of the Building (Pru Two, Suite 840)

Furnish your moving company with a copy of the Moving Company Guidelines included in this □ manual (see pages 14-15)

9 | P a g e PERTINENT INFORMATION FOR YOUR MOVE-IN

MOVING INSURANCE When moving into One Two Pru, your moving company will be required to provide a Certificate of Insurance with coverage for General Liability, Worker's Compensation and Auto Liability as specified in Exhibit A, "Insurance Requirements."

There are two (2) entities to be named as additional insured’s; all are listed in Exhibit A. Sterling Bay Property Management, LLC is to be stated as the Certificate Holder.

An Additional Insured Endorsement must be provided as part of but separate from the Certificate in order for it to be acceptable.

Once completed, the insurance information may be faxed to (312) 861-4797. You can also email the certificate to [email protected]. If mailing, please send the original to:

Sterling Bay Property Management, LLC One Two Pru 180 North Stetson Street, Suite 840 Chicago, IL 60601 Attn: Property Manager – Insurance

MOVE-IN HOURS All major moves must take place after 6:00 P.M. weekdays or anytime on Saturday and Sunday. The moves must be scheduled at least 72 hours in advance by contacting the Office of the Building. For initial move-ins, we request as much advance notice as possible to reserve an elevator before they book up on your preferred night.

PLEASE NOTE: Security is on-site 24/7, but additional Security Guard(s) will be required to supervise the dock and freight elevator areas during large deliveries. Any associated OT labor charges for Security will be billed back to the Tenant.

DRIVING DIRECTIONS

PARKING GARAGE DIRECTIONS Please see Exhibit B6 for Parking Garage

DOCK DIRECTIONS Please see Exhibit B5 for Dock Directions

10 | P a g e FREIGHT ELEVATOR Pru One is equipped with 3 (three) designated freight elevators.

Pru One - freight elevator, #28, 29 Pru One - freight elevator #30 • Capacity = 6,750 lbs.  Capacity = 4,000 lbs. • Door opening = 4’6”X8’-0 ” • Door width = 6’-0” • Depth of car front to back = 9’-0” • Depth of car front to back = 6’-0” • Height of car = 10’-0”” • Height of car = 9’4” • Hatch = 4’0”x x 12”hx2’6”d” • Hatch = 3” X 2’-4”d

Pru Two is equipped with 2 (two) designated freight elevators.

Pru Two - freight elevator, Pru Two - freight elevator #30 Capacity = 7,500 lbs.  Capacity = 5,000 lbs. • Door opening = 4’6”X8’-0 ” • Door opening = 4’6”x 8’-0”h” • 5’-9”w x 10’-0” x 9’-0”d • 5’-9”w x 10’-0” x 9’-0”d

In general, you must use the freight elevators when bringing items that require delivery carts into the building, as carts are not allowed on the building’s passenger elevators.

For rules and guidelines for smaller moves that can occur during the day, please see Page 23.

MOVING PROCEDURES

In an effort to act in the best interests of our tenants and to protect the property, tenants must adhere to the following policies regarding movement of office furniture and equipment into and out of One Two Pru. Before engaging a moving or delivery company, please contact our office no later than two weeks prior to any move at (312) 565-6700 and discuss your arrangements with us. Direct all correspondence to Sterling Bay Property Management, LLC, One Two Pru, 180 North Stetson Street, Suite 840, Chicago, IL 60601.

1. PROCEDURES a. It is necessary that you notify our office in writing and receive approval at least 72 hours in advance of your intended move. Freight elevators can be reserved for as long as the tenant needs provided there are no conflicts with existing fright elevator reservations. b. Masonite must be placed on the floors and in the hallways to protect the walls, floor and carpet from damage.

c. Any attempted moves without prior office approval will be prohibited. d. Overnight moves must not continue after 6:00 A.M. on weekdays. e. Two major moves cannot occur simultaneously.

11 | P a g e f. There is to be no moving through the main lobbies of the buildings. g. All moves must go through the loading dock area and to the freight elevator.

2. CLEAN UP Moving or Delivery Companies and the Tenant are responsible for leaving the building and premises clean by removing all cartons, padding, packing material, and other trash generated in the move. No such materials shall be left in or around building dumpsters. If you desire help in the clean up, personnel can be provided on a time and material cost/plus basis. This service must be prearranged through the Office of the Building. If a tenant wishes to have waste material placed in the building dumpster, arrangements can be made through the Office of the Building and will be billed back to the Tenant.

3. PROPERTY DAMAGE Any and all damage to the building, elevator areas and grounds which the tenant, moving company, or its employees or agents cause will be the responsibility of the Tenant. Required repairs will be accomplished by the Landlord with attendant expenses billed to the responsible tenant. The following pages contain specific information of which your mover should be aware. A copy of this information should be given to those moving companies bidding on your move.

12 | P a g e MOVING COMPANY GUIDELINES

1. GENERAL The mover shall perform all services required to move furniture, contents, office machines, records and supplies. In addition, as with all trades, all movers must be of Union Status. Moves into and out of the building must be done on weekends or after 6:00 P.M., Monday through Friday. We may assign a Security Guard for after hours; however there will be a charge for any extra coverage. Each employee of the mover must be bonded and uniformly attired in the same type and color uniform plainly lettered with the moving company’s name. These requirements are necessary in order to maintain the Security of the premises and to provide easy identification by our company’s personnel.

2. INSPECTION OF PREMISES The mover is responsible for inspecting the tenant’s suite prior to the move so that they may furnish such equipment and labor necessary to provide for an orderly, timely and efficient move. Mover should acquaint themselves with all the available information regarding difficulties which may be encountered, and the conditions, including safety precautions, under which the work must be accomplished. We ask that you contact the Office of the Building in advance to confirm all arrangements.

3. SUPERVISION, LABOR, MATERIALS AND EQUIPMENT The mover must furnish all supervision, labor, materials, supplies, and equipment necessary to perform all the contracted services. Such equipment shall include (among other things): dollies, trucks, etc. as may be required. All material handling vehicles used in the interior of the building must have rubber-tired wheels and must be maintained free from grease and dirt. It is required that Masonite floor covering material be provided by mover and laid down to protect the lobby and corridor flooring proceeding from the entry of the building to the freight elevator and from the freight elevator into the suite. Where necessary, outer wall corners will be protected.

4. CRATING, PADDING AND PACKING MATERIAL The mover should take every precaution by means of crating and padding to safeguard property from damage. All padding and packing materials are to be removed by the mover and are NOT to be disposed of in the building dumpster, unless arrangements have been made with the Office of the Building. Disposing of materials in the building dumpster is a billable charge.

13 | P a g e 5. FLOOR AND WALL PROTECTION The mover shall at all times protect and preserve the building from damage. The mover must comply with all reasonable requests to enclose or specially protect such property. This includes furnishing, installing and removing floor, carpet, wall, and glass protective materials wherever necessary to protect the building from damage.

6. PERMITS, FRANCHISES, LICENSES, OR OTHER LAWFUL AUTHORITY Franchises, licenses or other lawful authority required for effecting the movement, the mover, at his own expense, will obtain and maintain any necessary permits, handling, and other services to be performed. Before the move is made, the mover may be required to produce evidence of such authorities to our company.

14 | P a g e

TENANT RESPONSIBILITIES BEFORE MOVING OUT

All tenants, prior to moving out, will be asked to complete the form on the next page. All tenants will benefit by following these procedures:

 Contact Telephone Company to discontinue telephone service at this building.

 Upon leaving the building, turn over your office keys, access cards, Tenant Handbook, and safety vests to Building Office of the Building.

 Follow “Moving Procedures” described on pages 12-13, in executing your move.

 Take a Final Reading of your ComEd Meter.

15 | P a g e

SECTION III

OFFICE OF THE BUILDING

Management Staff ...... 17 Important Numbers ...... 19 Business Hours & Holidays ...... 19

Building Hours ...... 19

16 | P a g e MANAGEMENT STAFF

A professional management team from Sterling Bay manages One Two Pru. The management team has been chosen for its expertise in managing corporate office properties and reflects depth in management covering all functional operating areas. It is our objective to provide you with the highest quality service available to ensure your comfort and continued tenancy. The Office of the Building is located in Pru Two, Suite 840. The office is open from 8:30 a.m. to 5:00 p.m. Monday through Friday and closed on weekends and holidays. To contact the Office of the Building, please call (312) 565-6700. During non-business hours, you may leave a message with the Security Guard at the mezzanine level Lobby Desk. In the event of an emergency, the Security Guard will contact the proper building personnel, who will respond to your inquiry as quickly as possible.

BUILDING MANAGEMENT GENERAL MANAGER Adam Devlin-Brown [email protected] (312) 379 9332 PROPERTY MANAGER Chris Zubek [email protected] (312) 565-7506 PROPERTY MANAGER Stephanie Beckwith [email protected] (312) 565-7513 TENANT SERVICES COORDINATOR Grace Adams [email protected] (312) 565-7507 TENANT SERVICES COORDINATOR Jen Vihon [email protected] (312) 565-7512 PROPERTY ADMINISTRATOR Steph Batista [email protected] (312) 565-6700

17 | P a g e ASSISTANT CONTROLLER Pam Myles [email protected] (312) 565-7510 SENIOR ACCOUNTANT Joe Campbell [email protected] (312) 565-7517 PROPERTY ACCOUNTANT Katie Baker [email protected] (312) 565-7514 CHIEF ENGINEER Mike Talty [email protected] (312) 565-6709 ASST. CHIEF ENGINEERS Responsible for all building functions and mechanical systems. (312) 565-6727 Tom Minnick (7am-3pm) [email protected] Pat Brennan (3pm-11pm) [email protected] Mike Feaster (11pm-7am) [email protected] DIRECTOR OF SECURITY Rob Holmes [email protected] (312) 565-6721

18 | P a g e IMPORTANT NUMBERS Office of the Building: Sterling Bay Property Management, LLC One Two Pru 180 North Stetson Ave., Suite 840 Office: (312) 565-6700 Fax: (312) 861-4797 BUSINESS HOURS & HOLIDAYS Office Hours: Monday – Friday 8:30 A.M. – 5:00 P.M.

Office of the Building Holidays: New Year’s Day Martin Luther King Day Memorial Day Independence Day Labor Day Thanksgiving Day Thanksgiving Holiday (Day after Thanksgiving) Christmas Eve Christmas Day New Year’s Eve

Should you require any routine cleaning, heating, ventilation, air conditioning or other special services on any of the above underlined holidays, please contact the Office of the Building. Given that the building staff and contractors also observe some of these holidays, you may be charged for these building services. We will be glad to provide you with an estimate for any of the above services. For further information please refer to Section VI: Tenant Services. BUILDING HOURS Current Building HVAC Operating Hours: Monday – Friday: 6:00 A.M. – 6:00 P.M. Saturday: 6:00 A.M. – 1:00 P.M. Sundays & Holidays: OFF Other times upon request, subject to tenant billing

Current Building Security Schedule: 24/7/365 * NOTE: Elevators are access card ONLY during off-hours and weekends.

19 | P a g e SECTION IV

BUILDING OPERATIONS

Heating, Ventilation, & Air Conditioning ...... 21

Freight Deliveries ...... 22 Mail Service & Mail Deliveries ...... 23 Billing Procedures ...... 25 Building Access ...... 25

General Security Guidelines ...... 31

Conceal & Carry Regulations ...... 32 Building Maintenance...... 33

Janitorial Service ...... 34

Building Leasing ...... 37

Riser Management ...... 37

Parking ...... 38 Vendor Regulations ...... 38 Recycling...... 40 Smoking & Miscellaneous ...... 43

20 | P a g e

HEATING, VENTILATION, & AIR CONDITIONING GENERAL SERVICES The temperature of the building is centrally controlled and maintained at a comfortable level during working hours. Standard HVAC service is provided Monday through Friday, 6:00 A.M. to 6:00 P.M. Saturday HVAC service is provided 6:00 A.M. – 1:00 P.M. If the temperature level in your suite should change abruptly or exceed a reasonable level, please call the Office of the Building and we will correct the situation as quickly as possible.

AFTER HOURS HEATING, VENTILATION AND AIR CONDITIONING Heating or air conditioning beyond the standard operating hours can be provided at an additional charge should you require it. Please contact the Office of the Building at least 48 hours in advance to schedule this special service. You can also submit a ticket under Overtime – HVAC in Workspeed.

ADDITIONAL COOLING REQUIREMENTS Computer equipment, personnel, and conference rooms can require specialized cooling or ventilation. We can arrange the design and installation of additional equipment to meet any needs your business might have. Please call or email the Office of the Building for an estimate.

MAINTENANCE OF TENANT-SPECIFIC COOLING SYSTEM Above standard equipment, like a computer room, requires special maintenance to insure its continued problem-free functioning. We can provide you with information for outside contractors.

21 | P a g e FREIGHT DELIVERIES

All large deliveries must be made through the loading dock area of the building. The loading dock is open for deliveries on a first-come, first-served basis for a 30 minute maximum delivery/pick-up time, Monday through Friday, 6:00 A.M. to 6:00 P.M..

One Two Pru’s loading dock is located at 199 East Lower , which is the first basement level (1B) of the building.

All Vendors on-site, delivering and conducting work must have a current Certificate of Insurance on file with the Office of the Building. (See Exhibit A)

SMALL OR ROUTINE DELIVERIES can be performed anytime between 6:00 A.M. and 6:00 P.M. on weekdays. The vendor can arrive to the dock in the above timeframe, tell the dock officer where they need to go, and will be allowed to use the freight elevator for 30 minutes when it’s their turn. They do not need to notify the building that they will arrive that day. The vendor can only park on the dock for as long as it takes to wait for and use the freight elevator.

LARGE DELIVERIES requiring extended use of either the dock or freight elevator need to be scheduled with the Office of the Building for after hours or weekends. Building personnel must be present during such time and will be charged to the tenant.

Under no circumstances are deliveries or pick-ups allowed to remain on the dock. They must be brought either from the delivery truck to the Tenant’s suite or from the suite to a waiting truck. Building personnel cannot sign for deliveries.

In addition, the trucking company must be informed that hand trucks should be rubber wheeled and clean when transporting materials within the building AND that Masonite must be placed from the building entrance to the freight elevator and from the freight elevator to the Suite entrance to protect the lobby and corridor flooring.

22 | P a g e MAIL SERVICE & MAIL DELIVERIES

INCOMING MAIL All incoming mail should be addressed as follows: Employee Name Company Name Street Address, Suite Number City, State and Zip

U.S. MAILBOX LOCATIONS AND PICK-UP HOURS Outgoing mail may be deposited in the mailboxes located in the Mail Room on the Mezzanine Level of Pru One. Outgoing mail is picked up Monday through Friday at approximately 9:20 a.m., 11:45 a.m., and 3:30 p.m.

U.S. MAIL DELIVERY HOURS The U. S. Postal Service delivers incoming mail Monday through Friday directly to the Tenant Suites. Mail delivery, distribution and pick-up hours are determined by the U.S. Postal Service. Current delivery times are approximate and as follows: Monday – Saturday, between the hours of 11:00 am – 3:00 pm.

Please note, no collections are made on Sunday and Holidays.

Located on the arcade level of the Center is a full-service post office. This facility is accessible via the walkway, which connects One Two Pru to .

EXPRESS MAIL Packages and or envelopes for messengers, Federal Express, UPS, etc. are not to be placed in the hallway.

Federal Express has a retail space on the 1st floor, which provides full-service express mail to anywhere in the world. A UPS drop box is located in the Mail Room in Pru One. Final pick-up is approximately 8:00 p.m. Check box for exact times.

Please note: The Office of the Building and Building Security are not allowed to accept packages for tenants.

23 | P a g e MESSENGER SERVICE

All inbound and outbound deliveries by messenger and delivery services will be handled through the building’s messenger service, located on the ground floor of Pru Two next to Caffé RoM. Inbound deliveries will be signed for at the Messenger Center and delivered to the Tenant’s suites by Messenger Center personnel, within minutes. Tenants must contact the Messenger Center for any outbound deliveries it contracts by either calling directly at (312) 624-9450, or completing a Workspeed ticket. A Messenger Center employee will pick up the package and hold it in the Messenger Center until the item is picked up. These regulations do not apply to FedEx or UPS deliveries, whose representatives are allowed to deliver items directly to Tenants. Notably, all Amazon deliveries will be delivered by Messenger Center employees.

FLORAL DELIVERIES All floral deliveries must be handled by the Building’s messenger personnel.

CATERING DELIVERIES Catering deliveries will be allowed to enter the building, with approval from the Tenant, and may deliver directly to a Tenant’s suite.

24 | P a g e BILLING PROCEDURES BILLING ADDRESS The billing address should be established prior to move in and is listed among the “Tenant Responsibilities Prior to Move-In”. The Office of the Building has the capability to send copies of billings to another address, if desired. Please notify the Office of the Building if you desire your monthly statement sent to another address.

PAYMENTS Rent and tenant charges are due and payable on the first day of each month. Tenant charge statements are sent to each tenant between the 20th and 30th of each month proceeding the due date. All checks should be made payable and remitted to:

By WIRE / ACH: Bank Name: Wells Fargo Bank, National Association City & State: Oakland, CA 94612 ABA: 121000248 Acct Name: Wanxiang Sterling Stetson Owner, LLC fbo Wells Fargo Acct. Number: 4421528563 By MAIL: Wanxiang Sterling Stetson Owner, LLC PO Box 310707 Des Moines, IA 50331-0707 By OVERNIGHT DELIVERY: Lockbox Services #310707 Wanxiang Sterling Stetson Owner, LLC 666 Walnut St., Suite 700 Des Moines, IA 50309

The return address will appear on the remittance portion of the rent statement. It is important that this remittance portion accompany your check. This will ensure the proper crediting to your account. Other important points of reference to ensure the proper processing of your check: • Please include the lease identification number on your check • Indicate the amount being paid and the check number on the remittance • Notify the Office of the Building in writing of any billing address changes

For all questions about billing, please contact [email protected] and one of our property accountants will respond shortly.

25 | P a g e

BUILDING ACCESS BUILDING ENTRY – PUBLIC ACCESS Normal business hours at One Two Pru are from 7:00 A.M. to 6:00 P.M. Monday through Friday. At 6:00 P.M., the elevators will switch to access control mode and a keycard will be required. In addition, the revolving door on Randolph Street and Lake Street will be locked. Tenants may enter through the open revolving door on Stetson Street, but must swipe their key card at the lobby desk. The revolving doors on Beaubien will remain open until the last train has departed from the Metra station, but there is no access into the Lobby area. Security personnel will not give elevator access to anyone. All Tenants entering the building must have their access card with them at all times.

SECURITY ACCESS KEYCARD REQUEST Before move-in, tenants are encouraged to contact the Office of the Building for purposes of receiving key card access to the building during off-hours.

Security Access Keycards for entry into the building and after-hours access can be issued for each employee. To obtain a new building pass, please complete the following two steps:

1. A Workspeed ticket must be entered prior to the employee having their picture taken at the access card office (Pru Two, Suite 830). Please enter the request under Security > Building Passes and provide the employee’s (or employees’) name(s) in the description.

2. Each NEW employee must provide a completed Access Card Application (In Exhibit B7) in order to obtain a keycard, and be able to have an ID picture taken. All signatures are required or the employee will be turned away. This form is not required for an access card re-print request.

a. Picture-taking hours in Suite 830 are from 9:00 A.M. until 11:00 A.M., Tuesdays and Thursdays.

Upon completion of the above steps, Security will deliver the badge to the employee’s office. If you need a person’s badge reissued (due to loss, damage, etc.), please enter the Workspeed request for said duplicate. The Office will already have their picture and application on file and will deliver a reprinted badge to your suite.

ACCESS CONTROL SYSTEM After business hours, access to the building can only be made from the revolving doors on Stetson Street. When an employee enters the building, they will be asked to swipe their access card at the Lobby Desk. Upon swiping their card, their picture will show on the Security Desk monitor. If the picture does not match the employee, they will be escorted out of the building. Please inform your employees not to lend their card to anyone. If a card is lost, report the loss immediately.

Employee access cards should be returned to employer upon the employee’s termination.

VISITOR ACCESS

26 | P a g e If you expect any off-site employees (who don’t have building badges) or visitors, please enter their visitor information in Workspeed. The information is transmitted to the Security console on a real- time basis. Upon arrival, the visitor will need to check in with Security and show a valid picture ID. They will be issued a temporary badge for the day.

After-hours, or if a visitor’s name is not entered in Workspeed, Security will call the guest’s contact or the main tenant for instructions. If the contact gives verbal approval for the guest to have access to the tenant space, Security will create a badge and will direct the visitor to the proper elevator bank. If the contact advises that an escort is needed, Security will advise the guest accordingly, and issue the guest a badge once the escort has arrived in the lobby.

There is no “on-going” visitor list that would allow them to skip checking in at the Security Desk. We recommend you enter a recurring visitor ticket in Workspeed, a process that the Office would be happy to explain at (312) 565-6700.

VENDOR/CONTRACTOR ACCESS There may be special instances when vendors or contractors need to perform work in your suite during non-business hours. In such instances, please provide written notification to the Office of the Building, which states the name(s) of the individual(s), the company, the date they will be coming, the approximate time, and a Certificate of Insurance with Endorsement. A brief description of the work to be done should also be included.

PLEASE NOTE: All contractors must be approved by the Office of the Building. In addition, One Two Pru is a union building; therefore, contractors working in the building must be of union status.

TENANTS PRECAUTIONS In public buildings such as One Two Pru, ultimate responsibility for Security must rest with each tenant. Please ensure, upon leaving the complex, that all entrances and exits to your suite are locked. During the day, offices, desks, and entrance areas should never be left unattended. Valuables, such as purses and briefcases should be locked up or taken with an employee when they leave their workstation.

Solicitation is not permitted within One Two Pru. If you notice a suspicious person within the building, please call the Security at once (312)565-6717 and provide as much detailed information as possible regarding the person. One Two Pru personnel will escort the individual off the premises. We also suggest that you require identification from repairmen who come to work in your office suite.

THEFT AND INSURANCE Any suspected theft, no matter how small, should be reported to Security (312)565-6717 immediately. The Chicago Police should also be notified immediately by calling 911 and filing a report. Police need to be kept informed of any thefts in the building to establish a pattern to the thefts and to effectively complete the investigation. The insurance policy for One Two Pru does not cover the personal belongings of tenants. Personal property insurance is the responsibility of each tenant.

INCIDENT REPORT To provide an accurate record of every incident, Two Pru staff is required to write an incident report for any accident, theft, or incident occurring on the property. We appreciate your cooperation in answering any questions the building staff may have.

27 | P a g e

SPECIAL KEYING All keys at One Two Pru are keyed to a building Master Key system. This key system is necessary so that the building staff has access to all areas in the event of an emergency. For this reason, we require that no locks be changed or additional locks/bolts be added to any door within your suite. If additional lock work for your suite is necessary, notify the Office of the Building and the Engineering staff will attend to your request.

EMERGENCY TELEPHONE NUMBER In case of any emergency, such as theft, fire, or other incidents after normal business hours, we will notify a designated emergency contact from your company. This procedure allows us to alert you as soon as possible in case of any unforeseen circumstances. Please provide this information to the Office of the Building.

28 | P a g e BUILDING SECURITY

SECURITY HOURS: 24 hours, 7 days a week, 365 days a year

One Two Pru boasts a superior Security team. Our exceptional Security and life-safety program includes a state-of-the-art camera system, silent alarms, smoke/fire alarms, 24-hour, seven-day-a- week fire command control panel, card-key access system, intercom stations, and stairwell detectors. These systems enable the Security Communications Center staff to monitor activity in the building 24 hours a day. Fire drills are held twice per year. All building occupants are required to participate. SECURITY NUMBERS:

Police/Fire/Ambulance: 911 Security Emergency: (312) 565-6716 Security Office: (312) 565-6717 To maintain the most comprehensive, 24-hour-a-day Security for One Two Pru, tenants are urged to adhere to the building’s after-hours access policy.

29 | P a g e AFTER-HOURS SECURITY POLICY TENANTS Tenants must present their building identification badges at the Security desk and use the electronic card reader on the elevator panel to access tenant floors on weekends, legal holidays or weekdays between 6:00 P.M. and 7:00 A.M. Visitors are not allowed after-hours access unless accompanied by an authorized tenant. Although building personnel conduct routine patrols of the common areas at regular intervals, Security of a tenant’s space is the responsibility of the tenant.

VISITORS Anyone with a valid Security card may bring a guest into the building. The guest will be asked to sign in at the Security desk. Valid ID must be presented when signing in.

MESSENGERS Non-Messenger Center messengers (e.g. couriers) are not permitted to deliver in the building. Please make arrangements to have parcels picked up in the lobby. They can also deliver to the Messenger Center, whose employees will deliver the item(s) to your suite.

FOOD DELIVERIES Food deliveries are permitted only to the Building lobby. Kindly make arrangements to pick up food deliveries in the lobby.

LOST & FOUND

Security keeps “Lost & Found” items in the Security Communications Center located off the lobby of Pru One. Tenants who have either lost or found an item should contact Security at (312) 565-6717.

30 | P a g e GENERAL SAFETY GUIDELINES

For your safety, your cooperation is asked in observing the following building safety guidelines:

1. Notify the Office of the Building of loiterers or suspicious persons in corridors, restrooms or in parking areas.

2. Turn away all solicitors and report them to the Office of the Building.

3. Always lock your suite when there is no one in the office - even if you have just stepped out for a quick moment.

4. Employees should always remember to take their suite keys and building access card with them when leaving the premises or suite. Building staff and Security will not grant access into your suite without appropriate authorization from Tenant, regardless of who the individual is.

5. Keep corridor doors closed at all times.

6. Do not leave personal valuables unguarded in reception areas, on desk tops, or in unlocked drawers.

7. Notify the police and the Office of the Building of any crimes.

8. Collect keys and building access cards from employees who have resigned or been terminated from your firm.

9. Copy and distribute these general guidelines to your entire office staff.

31 | P a g e

CONCEAL AND CARRY REGULATIONS

One Two Pru does not prohibit the carrying and concealment of firearms in the Building. Therefore, signage is not required to be posted at any of its entrances. If a tenant chooses to prohibit the concealment and carrying of firearms within their spaces, they must post the approved signage at all entrances of their space.

To view the approved signage requirements, please visit the Illinois State Police website at: www.isp.state.il.us

32 | P a g e

BUILDING MAINTENANCE

The Building Engineering Staff is on site 24/7, 365 days a year. They are here to maintain building operations and to provide standard building maintenance. A designated office contact should be the person to place all maintenance requests.

URGENT REQUESTS Please have your Contact person notify the Office of the Building of any URGENT maintenance or repair requests, or requests requiring immediate attention (i.e. unusual odors, temperature control, etc.). We will have a building engineer assist you as soon as possible. To contact the Office of the Building please call (312) 565-6700. During non-business hours, the phones will be forwarded to the Security Officer at the Lobby Desk. The Officer will contact the proper building personnel and we will respond to your inquiry as quickly as possible.

GENERAL MAINTENANCE REQUESTS For general maintenance requests, please enter at ticket through Workspeed and someone will respond to your request as soon as possible.

TOOLS & EQUIPMENT POLICY

Please note that Building tools and equipment are strictly prohibited from being loaned or rented to Tenants, Vendors or Contractors. Please do not ask the Staff to borrow tools or equipment. Notably, this includes dollies or carts to transport items.

33 | P a g e

JANITORIAL SERVICE

Janitorial service is provided Monday – Friday evenings after normal business hours. Routine office cleaning includes vacuuming, dusting and emptying wastebaskets. Service to your suite will commence on the first regular service day after your move-in unless you have requested otherwise.

If you would like something thrown away, you will need to place orange throw-away stickers to designate said item(s). You can either pick up the stickers from the Office of the Building or submit a ticket in Workspeed to have them delivered to your office. Please note that even if an item is placed near a trash or recycling can, it may not be disposed of if it lacks a throw-away sticker.

Please note that the Janitorial Team will NOT clean the following: • Dust any computer equipment, including terminals, hard drives or keyboards • Vacuum or dust near computer cables or wires. • Dust personal items on the desk or in the office (picture frames, paperweights, statues, etc.)

This is for your protection to avoid disrupting any sensitive computer equipment or damaging any personal belongings.

The cleanliness and upkeep of your offices not only indicate the desirability of your services; they also contribute to the pride and productivity of your work force. Your employees spend more time in your offices and business than at home. The overall work environment reflects your interest in your employee enthusiasm and well-being.

Special cleaning services, such as dish washing, refrigerator cleaning and carpet cleaning can be requested through Workspeed on a chargeable basis. For more information about special cleaning services, please contact Stephanie Beckwith at (312) 565-7513 or [email protected].

Please Note: The Janitorial Team will not discard electronics unless a Workspeed ticket is completed for recycling of these items.

34 | P a g e NIGHT CLEANING

STANDARD SERVICES We provide extensive daily cleaning as part of our standard building services. To provide you with thorough and comprehensive cleaning, we have developed schedules for different services on daily, weekly, and monthly rotations.

SPECIAL SERVICES Your offices represent a significant investment of corporate dollars. Even with the extensive cleaning program that we offer you, there are many items that must be considered to protect that investment.

• Carpets Thorough carpet care requires a professionally organized program that includes deep shampooing in combination with power pile lifting as well as ongoing spot cleaning. Carpeting is the most expensive and most used appointment per square foot of your space. Instituting an ongoing maintenance program to keep carpeting free from grit will maintain the carpet in peak condition for many years. This type of program has the added advantage of enhancing the fresh, clean look in your space and contributes to employee satisfaction and productivity.

• Floors To prolong the life and beauty of any floor requires a combination of proper maintenance techniques, including sealing, waxing and buffing, using specialized equipment. Wooden and tile floors often require special care on a regular basis to preserve their natural appeal and prolong their life span.

• Upholstery Upholstery should be vacuumed and cleaned on a regular basis with spot-cleaning done as necessary. Dirt in furniture retains odors and mutes the colors of the fabric. Stains make the furniture unsightly. This can be critical when considering the professional, first class image of your offices and the buildings.

• Walls We also recommend that you have your walls washed once a year and painted every three years. This will help to keep marks on the walls to a minimum and will also add to the fresh, clean look.

• Kitchen As an added convenience, it is possible to set up a program to clean kitchen areas in the space on a daily or weekly basis. This frees up the time of any employee that might have been delegated this chore and helps to increase productivity by allowing everyone to concentrate on business rather than housekeeping.

35 | P a g e • Miscellaneous Other services provided are special porter/matron service and acoustical ceiling cleaning. Putting a program into place to provide this specialized care will maintain your investment without involving your time and energy.

Please contact the Office of the Building at (312) 565-6700 to discuss setting up a cleaning program specifically tailored to your business needs. You will be surprised at how quickly and easily your investment can be maintained in peak condition and you will appreciate the benefits for years to come.

DAY CLEANING

Day cleaning staff is on site Monday through Friday from 8:00 A.M. – 5:00 P.M. to keep the lobbies, corridors, restrooms and building perimeter clean during working hours. If you observe a janitorial problem in any of these areas or otherwise, please enter a ticket in Workspeed or call our office so that we may immediately dispatch a day porter. Office of the Building: (312) 565-6700.

Should you require any routine cleaning, heating, ventilation, air conditioning or other special services on any of the Building holidays, please contact the Office of the Building. Given that the building staff and contractors also observe these holidays, you will be charged for any building services. We will be glad to provide you with an estimate for any of the above services.

SPECIAL REQUESTS If you have any special requests or require emergency janitorial assistance, please direct your request to: Office of the Building: (312) 565-6700.

36 | P a g e BUILDING LEASING

The leasing agent for One Two Pru is STERLING BAY.

Leasing contacts are:

Dave Gloor: [email protected] --- 312-466-4139 Jesse Slack: [email protected] --- 312-566-4907 Kevin Donohoe: [email protected] --- 312-202-3466 RISER MANAGEMENT

Illinois J Livingston is the Building’s Riser Manager. Any data cabling work needs to be scheduled with an Electrical – Power ticket through Workspeed. Illinois J Livingston Company 333 N Michigan Ave Suite 826 Chicago, IL 60601 (312) 236 - 0810 Building Ready Basic Voice Service YES T1 Service YES DS3 Service YES Fiber Optic Related Services YES Cable/Satellite Television YES Provider Contact Information Verizon Nick Fotos [email protected] (312) 470-4111 Lightower John Pyka [email protected] (312) 955-2252 XO Don Robinson [email protected] (312) 251-2483 CenturyLink Peter Defilippis [email protected] (847) 910-5551 Cogent Ken Kroll [email protected] (312) 960-6913 Comcast Christine Miller (coax) [email protected] (312) 953-6225 Matt Cain (fiber) [email protected] (630) 746-9651 Zayo Andrew Kreynin [email protected] (240) 205-2671 AT&T Uverse Nathan Romero [email protected] (312) 795-8678

In Building Service Providers Voice Providers: AT&T, Verizon, XO T1 Provider: AT&T, Verizon, XO, Level 3 DSL Provider: AT&T, Verizon, XO, Zayo (AboveNet) DS3: AT&T, Verizon, XO, CenturyLink, Zayo (AboveNet) Fiber Optics: AT&T, Verizon, XO, CenturyLink, Zayo (AboveNet), Cogent, Lightower TV Provider: Comcast, AT&T U-verse General Riser Building Information NetPop: Pru One: AT&T has separate netpop, Comcast has separate taps. Pru Two: AT&T has separate netpop, Cogent has separate netpop and Verizon has own netpop/central area Closets per Floor: One (1) main riser closet per floor.

37 | P a g e Building Notes: Verizon has a Midwest data center in Pru 1. Building House Cables: There are multiple Comcast break-out taps for TV access.

PARKING

One Two Pru features an on-site, indoor parking garage that allows you to park at your convenience. Located conveniently off of Lower , tenants enjoy direct access to our parking garage

Rates for the parking Garage are posted as follows:

Less than 30 minutes $12.00 30 minutes to 1 hour $16.00 1 hour to 2 hours $21.00 2 hours to 4 hours $26.00 4 hours to 12 hours $29.00 12 hours to 24 hours $35.00

EARLY MORNING SPECIAL: $16.00 In between 4:30 am - 8:00 am, out by 8:00 pm (Monday through Friday)

EVENING SPECIAL: $15.00 In after 4:00 pm, out by 8:00am (Monday through Friday)

WEEKEND SPECIAL (DAILY): $16.00 Saturday-Sunday & Holidays

MONTHLY PARKING RATE - UNRESERVED: $330.00 MONTHLY PARKING RATE - RESERVED: $535.00

Please note: Rates are subject to change from time to time and subject to availability

For more information regarding the Parking Garage, please contact our Parking Garage Manager at (312)819-6877.

VENDOR REGULATIONS

VENDOR/CONTRACTOR ACCESS There may be special instances when vendors or contractors need to perform work in your suite during non-business hours. In such instances, please provide written notification to the Office of the Building, which states the name(s) of the individual(s), the company, the date they will be coming, the approximate time, a Certificate of Insurance and Endorsement (Exhibit A). A brief description of the work to be done should also be included.

Depending on the nature of the work being performed, building personnel may be required to be onsite. Charges for personnel will be charged back to the Tenant.

38 | P a g e PLEASE NOTE: This is a Union building and that all contractors must be Union and approved by the Office of the Building.

When arranging for services provided by an outside vendor for work in individual office suites, tenants and their vendors are asked to please comply with the following guidelines:

• Inform the Office of the Building (312) 565-6700. • A vendor shall be permitted access to the building only pursuant to the request of the tenant and only for the purpose of direct deliveries to the specified suite. • Vendors may not solicit work from other tenants in the building. • Vendor must provide a Certificate of Insurance and Endorsement (Exhibit A) covering General Liability, Worker's Compensation and Auto Liability.

There are two (2) entities to be named as additional insured’s; all are listed in Exhibit A. Sterling Bay Property Management, LLC is to be stated as the Certificate holder. An Additional Insured Endorsement Form must be included as part of, but separate from, the Certificate of Insurance in order for it to be acceptable. A copy of the certificate may be faxed to the Office of the Building at (312) 861-4797. Please mail the original copy to:

Sterling Bay Property Management, LLC ONE TWO PRU 180 North Stetson Street, Suite 840, Chicago, IL 60601 Attn: Property Manager – Insurance

If you have any questions regarding the above requirements, please feel free to call the Office of the Building (312) 565-6700.

39 | P a g e RECYCLING

Recycling is one of the most effective tools a commercial building has to combat the deleterious effects of climate change. Aluminum can containers and recycling bins are provided for each tenant’s suite. The aluminum can containers almost always go in the kitchen/pantry, and the smaller blue bins are what we also call “deskside recycling bins”. Additional bins may be requested through the Office of the Building and will be provided at no charge. Please follow the list of acceptable and unacceptable materials as listed below when disposing of or recycling various items. Acceptable and should be placed in the deskside recycling bins: • Adhesive notes • All envelopes • CardboardCatalogs • Colored paper • Computer paper • Corrugated boxes • Fax paper • Letterhead • Magazines • Manila folders • Newspapers • Paper clips • Phone books • Staples • White paper

40 | P a g e The following materials should be put in the kitchen/pantry recycle bins: • Aluminum cans • Steel cans • Bi-metal cans • Plastic water bottles The following can contaminate recyclable materials; please do NOT place in the recycle bin: • Food wrap • Glass • Plastic • Tissue products • Wet paper • Rubber bands • Stickers/labels • Non-paper packing material

LIGHT BULBS AND BALLASTS

We recycle light bulbs and ballasts to prevent their contents from seeping into the ground once at a landfill. We automatically recycle these items when we replace them, no ticket necessary from the tenant. The cost of the recycling provider is built into the cost of the replacement light bulb, which tenants see on their monthly rent statements.

ELECTRONIC WASTE

You can submit a Workspeed request for disposal of electronic waste under the Recycling category. Maintenance staff will collect the electronic waste from your office and give the e-waste to our vendor, who either safely disposes of it or donates the item(s) to companies and schools that can still use them. The tenant just has to pay for the janitorial labor it takes to pick up the items; One Two Pru foots the bill for the e-waste vendor.

• Desktop Computers • DVD Players • Laptops • A/V Equipment • LCD Monitors* • Copy Machines • Plasma Monitors • Office Electronics • Computer Peripherals • Telephones and Telecom Equipment • Cell Phones • Gaming Systems • Printers • Stereo Equipment • Fax Machines • Flat Panel Televisions* • Networking Equipment • Medical Equipment w/no Bio or Radiation • Servers and Racks Elements • Ink Jet and Toner Cartridges • Rechargeable Batteries • Circuit Boards • Battery Backup Units/UPS *CRT Monitors are accepted for $10 * Televisions are accepted for $25 per television per monitor

41 | P a g e

PLASTIC BAGS & HOUSEHOLD BATTERIES

One Two Pru has a Collection Center for the recycling of plastic bags and household batteries. The Collection Center is located in the Mail Room on the Mezzanine level of Pru One (in the second-to-last elevator bank). All batteries must be either packaged in their own separate sealed baggie or have both terminal ends taped as to prevent short circuiting, arching and/or damage to the battery or its terminal ends (terminal ends are the exposed metal ends, or the “+” and “-“ ends). You may use any type of tape. This regulation was put in place due to several incidents of batteries catching fire during transportation to and from Collection Centers.

Below is the list of batteries accepted: • Alkaline • Lithium Sulphur • Nickel Metal Hydride (NiHM) • MagnesiumZinc • Nickel Cadmium (Ni-Cad) • Mercury • Lithium Ion (Li-Ion) • Silver

For more information about recycling, please call the Office of the Building at (312)565-6700.

42 | P a g e

SMOKING

In compliance with the Illinois Legislature’s Clean Indoor Air Act of 1992, smoking is prohibited in all of the indoor public areas of One Two Pru. Also in accordance with the Chicago Clean Air Ordinance of 2005, smoking is prohibited within 15 feet of any entrance to an enclosed area in which smoking is prohibited.

As a courtesy to non-smokers and all guests to our buildings, we ask that you please adhere to the following guidelines:

 Smoking MUST be confined to designated smoking areas 15 feet from building entrances and where signs are posted on the Roof Deck.

 Please use the smoking urns provided for disposal of ashes and cigarette butts.

 Do not discard cigarette waste on walkways, planters, or building landscaping.

MISCELLANEOUS

FLOOR COVERING All floor coverings should be approved through the Office of the Building.

FLOOR LOAD Code requirements restrict placing loads upon floor which exceed the load per square foot for which the floor was designed. One Two Pru has a floor load of 70 pounds per square foot, live load. Should you find it necessary to utilize equipment, which exceeds this rating, you must receive prior written approval from the Office of the Building.

ELECTRICAL REQUIREMENTS The City of Chicago’s electric code is very strict concerning electrical wiring. Prior to any alterations of the electrical wiring, please submit specifications to the Office of the Building for review. Also, please note that all contractors doing work in the building must be approved by the Office of the Building prior to starting work.

WINDOW COVERING In order to maintain a consistent, professional image both inside and outside, One Two Pru is equipped with building standard blinds in all suites. Window treatments other than building standard blinds must be approved by the Office of the Building prior to installation.

43 | P a g e SECTION V

BUILDING RULES & REGULATIONS

1. Tenant shall not alter any lock or install any new or additional locks or bolts on any doors or windows of the Premises without obtaining Landlord’s prior written consent. Tenant shall bear the cost of any lock changes or repairs required by Tenant. All keys required by Tenant must be obtained from Landlord at a reasonable cost to be established by Landlord. Upon the termination of this Lease, Tenant shall restore to Landlord all keys of stores, offices, and toilet rooms, either furnished to, or otherwise procured by, Tenant and in the event of the loss of keys so furnished, Tenant shall pay to Landlord the cost of replacing same or of changing the lock or locks opened by such lost key if Landlord shall deem it necessary to make such changes.

2. All doors opening to public corridors shall be kept closed at all times except for normal ingress and egress to the Premises.

3. Landlord reserves the right to close and keep locked all entrance and exit doors of the Building during such hours as are customary for comparable buildings in the vicinity of the Building. Tenant, its employees and agents must be sure that the doors to the Building are securely closed and locked when leaving the Premises if it is after the normal hours of business for the Building. At all times, all persons entering the Building shall comply with Landlord’s standard access control requirements and Tenant shall cooperate with Landlord in connection with Landlord’s implementation of any such access control requirements. Any tenant, its employees, agents or any other persons entering or leaving the Building at any time when it is so locked, or any time when it is considered to be after normal business hours for the Building, may be required to sign the Building register. Access to the Building may be refused unless the person seeking access has proper identification or has a previously arranged pass for access to the Building. Landlord will furnish passes to persons for whom Tenant requests same in writing. Tenant shall be responsible for all persons for who Tenant requests passes and shall be liable to Landlord for all acts of such persons. The Landlord and his agents shall in no case be liable for damages for any error with regard to the admission to or exclusion from the Building of any person. In case of invasion, mob, riot, public excitement, or other commotion, Landlord reserves the right to prevent access to the Building or the Project during the continuance thereof by any means it deems appropriate for the safety and protection of life and property. All locks to tenants’ premises shall, at such tenant’s cost, comply with Landlord’s Building standards (as promulgated by Landlord from time to time).

4. No furniture, freight or equipment of any kind shall be brought into the Building without prior notice to Landlord. All moving activity into or out of the Building shall be scheduled with Landlord and done only at such time and in such manner as Landlord designates. Landlord shall have the right to prescribe the weight, size and position of all safes and other heavy property brought into the Building and also the times and manner of moving the same in and out of the Building. Safes and other heavy objects shall, if considered necessary by Landlord, stand on supports of such thickness as is necessary to properly distribute the weight. Landlord will not be responsible for loss of or damage to any such safe or property in any case. Any damage to any part of the Building, its contents, occupants or visitors by moving or maintaining any such safe or other property shall be the sole responsibility and expense of Tenant.

5. No furniture, packages, supplies, equipment or merchandise will be received in the Building or carried up or down in the elevators, except between such hours, in such specific elevator and by such personnel as shall be designated by Landlord.

44 | P a g e 6. The requirements of Tenant will be attended to only upon application at the management office for the Project or at such office location designated by Landlord. Employees of Landlord shall not perform any work or do anything outside their regular duties unless under special instructions from Landlord.

7. No sign, advertisement, notice or handbill shall be exhibited, distributed, painted or affixed by Tenant on any part of the Premises or the Building without the prior written consent of the Landlord. Tenant shall not disturb, solicit, peddle, or canvass any occupant of the Project and shall cooperate with Landlord and its agents of Landlord to prevent same.

8. The toilet rooms, urinals, wash bowls and other apparatus shall not be used for any purpose other than that for which they were constructed, and no foreign substance of any kind whatsoever shall be thrown therein. The expense of any breakage, stoppage or damage resulting from the violation of this rule shall be borne by the tenant who, or whose servants, employees, agents, visitors or licensees shall have caused same.

9. Tenant shall not overload the floor of the Premises, nor mark, drive nails or screws, or drill into the partitions, woodwork or drywall or in any way deface the Premises or any part thereof without Landlord’s prior written consent; provided, however, that Tenant may hang pictures and art typical for an office use of similar size to the Premises. Tenant shall not purchase spring water, ice, towel, linen, maintenance or other like services from any person or persons not approved by Landlord.

10. Except for vending machines intended for the sole use of Tenant’s employees and invitees, no vending machine or machines other than fractional horsepower office machines shall be installed, maintained or operated upon the Premises without the written consent of Landlord.

11. Tenant shall not use or keep in or on the Premises, the Building, or the Project any kerosene, gasoline or other inflammable, combustible or explosive fluid, chemical, substance or material. Tenant shall not use, keep, or bring upon the Premises, the Building or the Project firearms of any kind.

12. Tenant shall not without the prior written consent of Landlord use any method of heating or air conditioning other than that supplied by Landlord.

13. Tenant shall not use, keep or permit to be used or kept, any foul or noxious gas or substance in or on the Premises, or permit or allow the Premises to be occupied or used in a manner offensive or objectionable to Landlord or other occupants of the Project by reason of noise, odors, or vibrations, or interfere with other tenants or those having business therein, whether by the use of any musical instrument, radio, phonograph, or in any other way. Tenant shall not throw anything out of doors, windows or skylights or down passageways.

14. Tenant shall not bring into or keep within the Project, the Building or the Premises any animals, birds, aquariums, or, except in areas designated by Landlord, bicycles or other vehicles.

15. No cooking shall be done or permitted on the Premises, nor shall the Premises be used for the storage of merchandise, for lodging or for any improper, objectionable or immoral purposes. Notwithstanding the foregoing, Underwriters’ laboratory-approved equipment and microwave ovens may be used in the Premises for heating food and brewing coffee, tea, hot chocolate and similar beverages for employees and visitors, provided that such use is in accordance with all applicable federal, state, county and city laws, codes, ordinances, rules and regulations.

16. The Premises shall not be used for manufacturing or for the storage of merchandise except as such storage may be incidental to the use of the Premises provided for in the Summary. Tenant shall not occupy or permit any portion of the Premises to be occupied as an office for a

45 | P a g e messenger-type operation or dispatch office, public stenographer or typist, or for the manufacture or sale of liquor, narcotics, or tobacco in any form, or as a medical office, or as a barber or manicure shop, or as an employment bureau without the express prior written consent of Landlord. Tenant shall not engage or pay any employees on the Premises except those actually working for such tenant on the Premises nor advertise for laborers giving an address at the Premises.

17. Landlord reserves the right to exclude or expel from the Project any person who, in the judgment of Landlord, is intoxicated or under the influence of liquor or drugs, or who shall in any manner do any act in violation of any of these Rules and Regulations.

18. Tenant, its employees and agents shall not loiter in or on the entrances, corridors, sidewalks, lobbies, courts, halls, stairways, elevators, vestibules or any Common Areas for the purpose of smoking tobacco products or for any other purpose, nor in any way obstruct such areas, and shall use them only as a means of ingress and egress for the Premises.

19. Tenant shall not waste electricity, water or air conditioning and agrees to cooperate fully with Landlord to ensure the most effective operation of the Building’s heating and air conditioning system, and shall refrain from attempting to adjust any controls.

20. Subject to such requirements as Landlord may impose from time to time, Tenant shall be responsible for the performance of any work in any telephone closet or serving the Premises; provided, however, Tenant shall use personnel approved by Landlord to perform such work, and such work must be performed only under the supervision of Landlord. All telephone lines or ancillary electrical connections must be installed so as to comply with all applicable laws, ordinances, and regulations.

21. Tenant shall comply with Landlord’s standard rules regarding the use by tenants of the freight elevators and loading docks.

22. Tenant shall store all its trash and garbage within the interior of the Premises. No material shall be placed in the trash boxes or receptacles if such material is of such nature that it may not be disposed of in the ordinary and customary manner of removing and disposing of trash and garbage in the city in which the Building is located without violation of any law or ordinance governing such disposal. All trash, garbage and refuse disposal shall be made only through entry-ways and elevators provided for such purposes at such times as Landlord shall designate. In addition, Tenant shall use reasonable efforts to cooperate with any recycling program instituted by Landlord from time to time.

23. Tenant shall comply with all safety, fire protection and evacuation procedures and regulations established by Landlord or any governmental agency.

24. Any persons employed by Tenant to do janitorial work shall be subject to the prior written approval of Landlord, and while in the Building and outside of the Premises, shall be subject to and under the control and direction of the Building manager (but not as an agent or servant of such manager or of Landlord), and Tenant shall be responsible for all acts of such persons.

25. No awnings or other projection shall be attached to the outside walls of the Building without the prior written consent of Landlord, and no curtains, blinds, shades or screens shall be attached to or hung in, or used in connection with, any window or door of the Premises other than Landlord standard drapes. All electrical ceiling fixtures hung in the Premises or spaces along the perimeter of the Building must be fluorescent and/or of a quality, type, design and a warm white bulb color approved in advance in writing by Landlord. Neither the interior nor exterior of any windows shall be coated nor otherwise sun screened without the prior written consent of Landlord. Tenant shall abide by Landlord’s regulations concerning the opening and closing of window coverings which are

46 | P a g e attached to the windows in the Premises, if any, which have a view of any interior portion of the Building or Building Common Areas.

26. The sashes, sash doors, skylights, windows, and doors that reflect or admit light and air into the halls, passageways or other public places in the Building shall not be covered or obstructed by Tenant, nor shall any bottles, parcels or other articles be placed on the windowsills.

27. Tenant must comply with requests by the Landlord concerning the informing of their employees of items of importance to the Landlord.

28. Tenant hereby acknowledges that Landlord shall have no obligation to provide guard service or other Security measures for the benefit of the Premises, the Building or the Project. Tenant hereby assumes all responsibility for the protection of Tenant and its agents, employees, contractors, invitees and guests, and the property thereof, from acts of third parties, including keeping doors locked and other means of entry to the Premises closed, whether or not Landlord, at its option, elects to provide Security protection for the Project or any portion thereof. Tenant further assumes the risk that any safety and Security devices, services and programs which Landlord elects, in its sole discretion, to provide may not be effective, or may malfunction or be circumvented by an unauthorized third party, and Tenant shall, in addition to its other insurance obligations under this Lease, obtain its own insurance coverage to the extent Tenant desires protection against losses related to such occurrences. Tenant shall cooperate in any reasonable safety or Security program developed by Landlord or required by law.

29. All office equipment of any electrical or mechanical nature shall be placed by Tenant in the Premises in settings approved by Landlord, to absorb or prevent any vibration, noise and annoyance.

30. Tenant shall not use in any space or in the public halls of the Building, any hand trucks except those equipped with rubber tires and rubber side guards.

31. Tenant shall not be permitted to access the roof of the Building without the prior written consent of Landlord, which consent may be withheld in Landlord’s sole and absolute discretion.

32. No auction, liquidation, fire sale, going-out-of-business or bankruptcy sale shall be conducted in the Premises without the prior written consent of Landlord.

33. No tenant shall use or permit the use of any portion of the Premises for living quarters, sleeping apartments or lodging rooms.

Landlord reserves the right at any time to change or rescind any one or more of these Rules and Regulations, or to make such other and further reasonable Rules and Regulations as in Landlord’s judgment may from time to time be necessary for the management, safety, care and cleanliness of the Premises, Building, the Common Areas and the Project, and for the preservation of good order therein, as well as for the convenience of other occupants and tenants therein. Landlord may waive any one or more of these Rules and Regulations for the benefit of any particular tenants, but no such waiver by Landlord shall be construed as a waiver of such Rules and Regulations in favor of any other tenant, nor prevent Landlord from thereafter enforcing any such Rules or Regulations against any or all tenants of the Project. Tenant shall be deemed to have read these Rules and Regulations and to have agreed to abide by them as a condition of its occupancy of the Premises.

47 | P a g e SECTION VI

TENANT SERVICES

Introduction ...... 50 Tenant Service Requests ...... 51 Remodeling/Redecorating ...... 53

Construction ...... 54

48 | P a g e

INTRODUCTION

One Two Pru is a well-designed building in a convenient location that offers quality tenant services. As your business associates and visitors enter the building, the well-kept and distinctive appearance enhances both your company’s image and reputation. Sterling Bay employs a highly trained, professional staff to ensure that your expectations of quality in operations and services are met. We have access to an extensive and specialized support staff consisting of experts in management, engineering and construction. Our organization and attention to detail, in combination with the support staff, maintain the highest level of efficiency possible and keep One Two Pru running smoothly. As part of our management responsibility, our standard services promote the first class image of your company and of One Two Pru. These include but not limited to: - Premier office cleaning - Public area maintenance - Building maintenance - Elevators and site identification

Sterling Bay also coordinates requests for many other special services. In many cases, your requests can be handled the same day by someone familiar to you. When we can do the work with our on-site personnel, the advantages are many. These advantages include: - Convenience - Quick response - Accountability - Follow-up - Quality work

When more extensive services are needed, such as remodeling or redecorating, Sterling Bay has the capability and stands ready to coordinate the work from beginning to end. During the process we thoroughly review your objectives with you and develop a set of guidelines that fulfill those goals. After that, we obtain bids from several outside contractors, choose the best bid and submit a proposal for completing the work. Upon your approval of the proposal we coordinate with the contractor for your business needs and supervise the work to its satisfactory completion. This procedure allows you and your employees to concentrate on your business with the assurance of: - Quality contractors - Reasonable cost - Close supervision - Thorough follow up

We are eager to give you the best experience possible at One Two Pru!

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TENANT SERVICE REQUESTS

In order to facilitate communications, we ask that you appoint one or two tenant service representatives (and an alternate), who are authorized to incur expense for your company. Only your “Authorized Tenant Representative” or those designated can make requests for repairs or services through Workspeed.

All requests for services should be made through the Web-based application Workspeed (http://prudentialplaza.Workspeed.com). If there is a maintenance or janitorial request that needs immediate attention, please also call the Office of the Building. Do not make requests with the maintenance crew directly. You will need to enter the type of service request, a description of the service needed, the exact location and a contact person. Once entered into Workspeed, the Office of the Building receives this information and dispatches the service request to the appropriate maintenance staff. When a job is finished, the service request is summarized and closed out or charged back to the tenant.

Response times will vary according to the number and complexity of service requests received. We will inform you as soon as possible of any delays in responding to your request. All work performed will be billed to the tenant by the Office of the Building. An administrative fee will be included on any invoiced service.

For any additional questions regarding Tenant Service Requests, please contact the Property Administrator at (312) 565-6700 or [email protected].

The following items are considered services not covered under the lease, but commonly serviced by One Two Pru staff or outside vendors for an additional charge:

• Light bulb replacement • Re-keying or repair of tenant doors, locks and additional keys • Hanging pictures, bulletin boards, etc. in tenant spaces • Emergency clean-up of spills/accidents • Unclogging/repair of kitchen sinks and disposals • Installation or changing of water filters • Removal/disposal of excessive trash • Extra painting, touch-ups or carpentry work • Paper towels for kitchens • Decorating walls • Refinishing furniture • Adding outlets Please note, for liability and safety reasons, we are unable to lend out any building equipment.

After normal business hours, calls to (31@) 565-6700 will be forwarded to the Security Desk.

ALL SERVICE REQUESTS MUST BE ENTERED BY EMPLOYEES THAT HAVE BEEN AUTHORIZED BY THEIR COMPANY TO REQUEST BILLABLE SERVICES.

50 | P a g e Response time to the request will vary, but the request can usually be categorized in the following manner:

• Emergency (water leak, chemical spill, biotoxic exposure, etc.) - immediate response • Comfort call (suite temperature) - next available engineer • Cleaning request - will be taken care of by available day staff or that evening by the cleaning crew • Special service (hang pictures, handle deliveries, clean up broken glass, etc.), variable time, depending upon availability of day porter or building engineer

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REMODELING/REDECORATING

Remodeling/redecorating work can be either minor or major and includes but not limited to the following: - Installing electrical or phone outlets - Installing or relocating light fixtures - Relocating doors - Repairing carpets - Installing new carpet - Adding or removing walls - Painting or wall covering

Sterling Bay has the capability to organize the work through every phase of construction with minimum involvement on your part. During the beginning phases we meet with you and find out exactly what your requirements are. Depending on how extensive the work is, we either have drawings prepared or we make a written specification of the scope of work.

When this process is completed, bids are obtained from several outside contractors. The best bid is chosen and a formal proposal is prepared for completing the project.

Upon approval of the proposal, contractors are brought on site and the work is coordinated through its completion. All contractors must be approved by the Office of the Building.

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CONSTRUCTION

Before making any alterations or additions to your suite, a written request detailing the work must be submitted to the Office of the Building. Once the concept is reviewed and approved, Management will arrange, when necessary, to have architectural, mechanical, electrical, plumbing plans and specifications of the changes drawn. We will retain contractors through the competitive bidding process, apply for permits, and supervise the renovation of your suite. A supervision fee will be charged as provided for in your Lease.

When permitted by Lease, to secure your own architect and general contractor the following procedure is to be followed: A written request detailing the work must be submitted to the Office of the Building. After the plan is reviewed and approved, construction drawings and specifications are to be submitted to Management for review. Upon approval, the construction plans must be submitted to the City of Chicago for building permits. These permits and a construction schedule will be submitted to the Office of the Building.

I. Once the construction plans are approved, the name(s) of the contractor(s) hired to do the work must be submitted to the Landlord for approval. Addresses, copies of bids or contracts, and Certificates of Insurance showing proof of coverage for general liability must also be submitted.

II. The Office of the Building will make inspections during and at the completion of the work.

III. Upon completing alterations or additions, the Office of the Building will require (2) complete sets of as-built drawings, (1) paper set and (1) electronic in a DWG format. Contractor's affidavits, full waivers of lien, and receipted bills, covering the cost of all labor and materials expended and used on the alterations are also required.

CONTRACTORS It is required that a complete list of all sub-contractors with appropriate Certificates of Insurance be submitted to the Office of the Building prior to the commencement of any construction work.

Compliance with all OSHA Safety and Health regulations is the responsibility of the general contractor.

Notification of the City Inspection, required by code during and after construction, is the responsibility of the general contractor. The Building Engineer is to be present during all inspections.

The general contractor is totally responsible for their tools and materials. Building ownership accepts no responsibility for theft or damage. Storage of construction materials and supplies on the premises will be in the tenant's space under construction, unless special arrangements have been made with the Office of the Building.

Contractors are required to erect and maintain dust barriers and proper dust covers on the floors at exit areas of construction and all return air ducts.

Tenants and contractors are required to safeguard the floors, walls and/or elevators from any damage, which may be caused by the movement of materials or debris. Any costs incurred for cleaning or repair will be charged back to the tenant and or contractor.

53 | P a g e Light duty hauling and employee egress on the freight elevator is permitted between the hours of 6:00 a.m. to 4:00 p.m. Light duty hauling is considered to be any tools or equipment that can be moved without holding the elevator. All other hauling on the freight elevator must be done after hours (Monday through Friday 4:00 p.m. through 6:00 a.m.) A written request must be submitted to the Office of the Building 24 hours prior to its use. An elevator operator will be provided and billed at the current rates.

The use of passenger elevators for the transportation of materials, supplies, or construction personnel is strictly prohibited.

If the use of the freight elevator delays removal of rubbish by the cleaning people, the contractor, and or tenant will bear any additional cost to remove the rubbish on an overtime basis.

Tenant moves will take precedence over the contractor's use of the elevators.

Perusable trash must be taken to the loading dock at the end of each day and placed in the dumpster. All demolition rubbish and construction rubbish must be removed from the building. Contractors may have a roll-off container placed on the loading dock which must be coordinated with the Office of the Building.

Tie-ins to existing mechanical, electrical, and plumbing systems are strictly prohibited without advance notice and approval from the Office of the Building. Such systems also include HVAC ducts and piping, hot and cold water lines, waste lines, vent lines, telephone risers, and electrical distribution systems. Location of floor and wall penetrations must be shown on a blue print, and approved by the Building Engineer. The contractor, at his expense, will repair any conduit, rebar, or plumbing pipe accidentally damaged during construction.

Pursuant to your Lease, the Landlord reserves the right to charge an administration fee for the supervision of alterations to your Premises.

Services required for construction, such as electric power and water, are to be supplied by the tenant contracting the work. Heat and air conditioning are normally supplied by the Building Monday through Friday 8:00 a.m. to 6:00 p.m., and Saturdays 8:00 a.m. to 1:00 p.m. When requested, after hours heating and air-conditioning can be provided at the current per hour rates.

Doors, frames, hardware, locksets, light fixtures, diffusers, cabinets, pass-through windows, etc. removed during construction or demolition shall revert to building ownership in good, usable condition. Arrangements should be made at least 48 hours in advance for these materials to be inspected by Building Management. Materials deemed useable should be stocked in the vicinity of the freight elevator for pickup by building personnel. If additional building standard doors and frames, and light fixtures are required for construction, they may be purchased from building attic stock, provided they are available.

Any additional cleaning, due to construction, will be charged to the contractor/tenant.

Final construction cleaning of newly remodeled areas will be the responsibility of the contractor. This cleaning will include, but not limited to, windows, mullions, blinds, induction units, and main return air dampers. Nightly janitorial cleaning is not considered as construction cleaning.

Core drilling, and other loud noises which interfere with the normal operation of tenants, may be conducted: Monday - Saturday: 5:00 p.m. to 7:00 a.m. Saturday: After 1:00 p.m. Sunday: All day

54 | P a g e Note: When construction work requires admittance to another tenant's space, a request must be submitted to the Office of the Building at least 48 hours in advance The full list of Contractor Rules and Regulations is available by contacting the Office of the Building.

55 | P a g e SECTION VII

BUILDING AMENITIES The Fleet ...... 58 Concierge ...... 59 Messenger Center ...... 59

Retail ...... 60 Parking...... 61

Car Wash Services ...... 61

Storage ...... 61

Conference Center ...... 62

Fitness Center ...... 63 Lounge and Roof Deck ...... 64

GREEN OPERATIONS Recycling ...... 66

Bike to Work ...... 66

AREA AMENITIES The Neighborhood ...... 70

56 | P a g e

BUILDING AMENITIES & SERVICES THE FLEET (SHUTTLE BUS SERVICE) The Fleet provides One Two Pru and AON Center tenants with convenience and comfort in their daily commute to and from the Ogilvie, Union, and LaSalle Street train stations. Each of the zero-emission, climate-controlled motor coaches can transport 48 seated passengers, with plenty of room for additional standing passengers. The buses leave at approximately 5-10 minute intervals during the morning and evening hours. (You may experience delays due to traffic conditions and construction.) Scheduled bus service is Monday through Friday from 6:15 am to 9:30 am, and 3:45pm to 7:30 pm. departure and drop-off points for the three (3) Metra train stations are as follows: MORNING PICK-UP LOCATIONS LaSalle Street Station: Northwest corner of Van Buren and LaSalle Streets. : 225 South Canal Street Ogilvie Transportation Center: Canal Street, between Madison and Washington Streets

EVENING DROP-OFF LOCATIONS Ogilvie Transportation Center: 400 West Madison Union Station: Clinton Street entrance to Union Station LaSalle Street Station: Southeast corner of LaSalle and Jackson Streets

The only departure and drop-off point at One Two Pru is outside of the Randolph Street Entrance. This stop also services the AON Center riders. Tickets for The Fleet can be purchased online at prudentialplaza.clickandpark.com with the access code, PRUPLAZA. Once purchased, you will receive an email with a PDF link to the ticket with the scan code you present upon entering the bus. You can keep it on your phone or print it out. Tickets are $2.00 per ride, sold in 10-ride increments for $20.00 or 40-ride increments for $80.00, with one barcode for 40 uses. The most an office can buy at a time is 100 40-ride passes OR 100 10-ride passes. Tickets are non-refundable and do not carry an expiration date.

ASK THE OFFICE OF THE BUILDING FOR DETAILS ABOUT OUR LUNCH SHUTTLE BUS RUNS TO FULTON MARKET AND NAVY PIER!

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CONCIERGE The One Two Pru Concierge, Brittany Coley, is stationed in Pru Two, Suite 830 from 8:30 A.M. - 5:00 P.M. daily. Below are just a few of the services that Brittany can provide.  Corporate Gifts: From cigars, lobsters, champagne and steaks, to Tiffany or Waterford. The concierge can find that perfect gift to thank someone for a referral, closing the deal, or for saving the day.  Corporate Events + Catering: Let the concierge plan your next event, from company outings large or small to weekly breakfast or lunch meetings. The concierge can handle every aspect of the event planning process down to the smallest detail.  Tickets: Movies and Museums: Discount tickets to AMC, Shedd Aquarium, The Art Institute, Willis o Tower Sky Deck and more! Concerts, sports and theater: The concierge is your resource to schedules and finding o the best seats available.  Flowers, Balloons + Gift Baskets: Celebrate a birthday, anniversary, or send a special thank you with an arrangement of fresh flowers, balloon bouquet or customized gift baskets.  Entertainment: Whether you need a reservation to that booked restaurant, or an evening event planned for that special client, the concierge can arrange it all! • Limousine + Shuttle Service: Whether it’s a ride to the airport or an all-day shuttle for a company outing, the concierge can arrange your transportation needs.

In addition to the above, Brittany can assist with Fitness Center applications, Fleet passes, conference center reservations and Lounge/roof deck reservations. You can contact Brittany via email at [email protected] or at (312) 778-0202.

MESSENGER CENTER The Messenger Center staff will accept and deliver all in-bound packages to your suite that have been delivered to the building by Messenger. The Messenger Center staff will also pick up packages from your suite, and then hold them in the Messenger Center until picked up by your vendor of choice. • All messenger vendors will be directed to the Messenger Center location on the Concourse level next to Café Rom.  Packages will be accepted at the Messenger Center and delivered to your office within minutes of receipt.  No delivery personnel delays due to signing in at Security; No delivery personnel on tenant floors; Faster Service.  FedEx and UPS pick-ups and deliveries operate normally.  All food vendor deliveries will operate normally.  Floral vendor deliveries will be directed to the Messenger Center. Hours of Operation: 7:00 A.M. to 6:00 P.M., Monday through Friday. Messenger Center Phone number: (312) 624-9450

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RETAIL We are proud to offer a variety of restaurants and services within the building:

• Café RoM – (312) 948-8888 Located on Pru Two’s Concourse Level, Café RoM is a modern Italian coffee bar o specializing in Italian coffees, pastries, sandwiches, salads and gelato. Catering is available. • Concorde Printing – (312) 236-4058 Located on the Concourse level of Pru Two, Concorde Printing is a full service copy o and printing center, high volume copies, binding and typesetting. • FedEx/Kinkos – (312) 616-8020 Located on the Concourse level of Pru Two, FedEx provides express shipping o services and supplies. • Giordano’s – (312) 616-1200 Located off of the Lake Street Plaza, Giordano’s is a Chicago-style pizzeria, o featuring world-famous “stuffed pizza”, along with pastas, salads and other menu items. Catering is available. • Market Creations – (312) 540-0085 Located on the ground floor by the Beaubien Street entrance, Market Creations is o a gourmet deli, buffet and sushi restaurant. Open for breakfast and lunch. Dine in or carryout. Market Creations also caters. • Nailcessity – (312) 540-0019 Located on the Concourse Level of Pru Two just inside the Lake Street Plaza, o NAILcessity provides manicures, pedicures, nail enhancements, waxing, lashes and tinting. Walk-ins are welcomed on a first come-first served basis or you can call ahead for an appointment • Panda Express – (312) 946-1670 Panda Express has Asian-inspired cuisine in a fast casual environment. Located o on the Concourse Level. • Schemerhorn/Faber News – (312) 565-2450 Located on the Concourse Level of Pru One, Faber News features a wide variety of o snacks, newspapers, magazines, cards, toiletries and lottery tickets. • Shoe Shine & Repair Shop – (630) 605-3236 The Shoe Shine and Repair shop is located on Two Prudential’s Concourse Level, o across from Concorde Printing. The shop provides shoe shine services as well as shoe and leather repairs. • Snarf’s Sandwiches – (312) 938-4344 Located on Pru Two’s Concourse Level, Snarf’s is a specialty sandwich shop o serving breakfast and lunch. Catering is available. • Tavern at the Park – (312) 552-0070 Tavern at the Park offers food that is easily recognized and effortlessly enjoyed, all o at the hands of their three star Executive Chef, John Hogan and the Chef de Cuisine, Mike Cisternino. • UPS (drop box) – (312) 942-7501 Located inside the Mail Room on One Prudential’s mezzanine level o • Wildberry – (312) 938-9777

59 | P a g e Located just off the Randolph Lobby, Wildberry is a restaurant serving breakfast o and lunch, featuring local farm fresh ingredients and freshly baked breads.

PARKING See Section III for details (page 39).

CAR WASH SERVICES One Two Pru offers Car Wash Services on-site within the Parking Garage.

Rates for Car Wash Services are as follows:

HANDWASH Wash (interior Vacuum): $15.00 Mid-size trucks and SUV’s: $17.00 Full-size Trucks & SUV’s: $20.00

DETAILING Wash & Hand Wax: $ 50.00 Zymol Hand Wax: $ 60.00 Wash & Wax, hi-speed buff: $ 80.00 Interior Detail (wash included) $ 65.00 Complete interior and exterior detail $130.00

ONLY ON RAINY DAYS Interior Detail: $45.00

For more information regarding Car Wash Services, please contact our Parking Garage Manager.

Date Assadji (312) 819-6877 [email protected]

STORAGE Please contact the Office of the Building for rates and available space.

60 | P a g e

CONFERENCE CENTER

One Two Pru offers flexible accommodations to meet your conference requirements in our Conference Center located in Pru Two, Suite 1630.

RATE Grant Park Room $550/day, seats up to 100 (theater style)

The price includes set-up; clean-up; and internet, phone, and other equipment usage.

AVAILABLE EQUIPMENT

Ceiling mounted projectors Dropdown projector screens Hi-speed wireless internet** Cable television Wireless Microphones Speaker Conference Phones Fax Machine Podiums

**High Speed Internet is available at 2.4 ghz and 5 ghz, depending on the capabilities of your technology. Too many devices connected to the internet all at once will cause internet lag and may adversely affect your presentation. The conference room internet may not be suitable for group trainings where each attendee must be logged on with their own device. Please have your IT Department check requirements in advance.

CATERING You can contract with any outside group of your choice for catering, though the fine restaurants at One Two Pru can cater events will be happy to serve you. If you would like assistance in catering your Conference Center event, you may contact Brittany Coley at [email protected]. She will assist with whatever you need, at no additional cost.

You can reserve the conference center suite through Workspeed under the Shared Resources category or contact the Office of the Building at (312)565-6700.

To view pictures, layouts, and a reservation form, please see Exhibit C1.

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FITNESS CENTER HOURS OF OPERATION • Monday – Friday: 4:00 A.M. to 8:00 P.M. • Saturday: 7:00 A.M. – 4:00 P.M.  Sunday: Closed

The Fitness Center is located in Pru One, Suite 1150. The Fitness Center is exclusively for the Tenants of One Two Pru. There is a one-time Membership Fee of $50. You may pay with a credit or debit card on our website (www.prudentialplaza.info) or at The Office of the Building. An application and waiver must be completed and submitted with payment. Once a Tenant pays the Membership Fee and submits said documents, the Office of the Building programs their building badge to allow access to the Fitness Center.

LOCKERS

Our locker rooms have ample daily lockers that are free to use and come with a keypad attached, eliminating the burden of carrying a lock to the Fitness Center. Keeping items in the daily lockers overnight is not permitted. If our Janitorial Team finds items in the lockers once the Fitness Center has closed, they will deposit the items in the Lost & Found.

If you would like a space to store your items in the Fitness Center, you can rent a permanent locker. They are $15/month, payable on an annual basis of $180. We also offer an optional laundry service for each permanent locker member, available for an additional $180/year. If this service is added, the Tenant is given a small mesh laundry bag with their locker number on it. Dirty gym clothes can be placed inside the bag and then tossed into the dirty towel bins. Clothes will be washed overnight and placed back inside the locker by the following morning.

For additional details, please refer to the Fitness Center Rules and Regulations attached to the application form, in Exhibit C2.

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LOUNGE AND ROOF DECK

Our Tenant Lounge and Roof Deck are located on the 11th floor of Pru One. These spaces are available for use by all building occupants on a first-come, first-served basis during the following times: 7:00 A.M. to 8:00 P.M. Monday through Friday, and 7:00 A.M. to 4:00 P.M. on Saturdays. It is closed on Sundays. Regular access to the Lounge is provided to Occupants of One Two Pru only.

The Lounge and Deck may be reserved after-hours for a fee. Tenants should contact the concierge, Brittany Coley, at [email protected] for additional information and reservation request forms.

The following are the Rules and Regulations concerning use of these spaces:

1. Description of Lounge & Roof Deck The Lounge and Roof Deck is located on the 11th Floor of Prudential One. The Lounge has a 150- person maximum occupancy and the Roof Deck and Lounge combined have a 350-person maximum occupancy. The Lounge and Roof Deck are an amenity to the Building and shall be governed by the Lounge & Roof Deck Rules and Regulations contained herein.

2. Conditions of Access and Use 2.1. Access-to and Use of the Lounge and Roof Deck to Occupants of One Two Pru (during non-Events) must be employed by a Tenant with a current leased office or retail space. Should Occupant’s employment at One Two Pru cease for any reason, access and permission to use the Lounge will terminate immediately. 2.2. Access to and Use of the Lounge and Roof Deck is open to any Tenant’s employee without regard to race, sex, ethnic background or religion. All users must be at least eighteen (18) years of age. 2.3. Access to and Use of the Lounge and Roof Deck shall, at all times, be subject to any and all rules and regulations now existing or hereafter promulgated by Building Owner or its Managing Agent. 2.4. Owner or its Managing Agent may elect to revoke access and the use of the amenity (including cable TV, and Wi-Fi) at any time at its sole discretion. 2.5. All Governing Laws, Codes, and General Building Rules and Regulations shall apply to Lounge and Roof Deck. 2.6. No event held in the Lounge or on the Roof Deck may be used in order to generate income or profit for tenant, and use is strictly limited to events incidental to tenant’s business (e.g., a party for employees) or be of a personal nature (e.g., retirements, business anniversary parties, etc.). 2.7. The Lounge and Roof Deck shall not be used for any event honoring, featuring or raising funds for any public official, political organization or other entity that has a political or partisan characterization. 2.8. User may not use the Lounge or Roof Deck if an uncured default exists under its lease in the Building. 2.9. The Office of the Building reserves the right to impose a reasonable limitation on the number of events which a Tenant may hold within any one (1) month or within any twelve (12) month period.

63 | P a g e

3. Tenant Access and Usage Regular access to the Lounge is provided to Occupants of One Two Pru. Occupants shall not be entitled to lend their access card to any person. Access and Usage rights may be permanently revoked by Building Owner or its Managing Agent if Occupant is found violating this provision.

4. Lounge and Roof Deck Hours The Lounge and Roof Deck will be open during the following times: • Monday – Friday: 7:00 A.M. to 8:00 P.M. On certain days where a Tenant has reserved the Lounge and/or Roof Deck, the reserved area(s) will close at 3:00 P.M. • Saturday: 7:00 A.M. – 4:00 P.M. • Sunday: Closed • Building Holidays: Closed The Lounge may be reserved after-hours for a fee. Tenants should contact the Concierge for additional information and reservation request forms.

5. Occupant’s Property Occupant acknowledges that Wi-Fi, televisions, other equipment, furniture, seating, kitchen area, cabinets and countertops are provided for the convenience of the Occupants only. Building Owner or its Managing Agent shall not be liable for the disappearance, loss, theft, or damage to or of any Occupant’s personal property. Any property of Occupant remaining in the Lounge or Roof Deck, after Occupant leaves, will be taken to the Office of the Building. Any personal property left in the Lost and Found for more than fourteen (14) days after found shall be deemed abandoned by Occupant.

6. Involuntary Termination Building Owner or its Managing Agent reserve the right to terminate or suspend, for such period of time as Building Owner or its Managing Agent shall deem appropriate, any privileges of the Occupant as a result of failure to comply with any provision the Lounge & Roof Deck Rules and Regulations or for any other actions that are in any way detrimental to the best interest of the operations of the Lounge or its use by other Occupants. Access and Use may be terminated or suspended verbally with subsequent written notification to employer of Occupant.

7. General Rules 7.1. The Lounge & Roof Deck are available on a first-come, first-served basis. 7.2. To keep the Lounge & Roof Deck clean and free of debris, every Occupant must clean up after his or her self. All trash shall be placed in the garbage or recycling containers provided by the Building. Failure to do so may result in revocation of usage rights by Owner or Owner’s Manager. 7.3. Cable TV is provided as a courtesy service as part of the Lounge Amenity. Occupants may contact the Managing Agent with any special television programming requests. Managing Agent cannot guarantee accommodation, but will consider the request if appropriate. Building Owner or its Managing Agent shall not be liable for any service outages as it relates to Cable stations. 7.4. Furniture located within the Lounge & Roof Deck is provided as a courtesy as part of the Lounge & Roof Deck Amenity. Furniture, equipment and any supplies may not be moved, removed, or relocated for any reason. 7.5. Wireless Internet is provided as a courtesy service as part of the Lounge & Roof Deck Amenity. In order to provide quality Internet service to everyone utilizing the Lounge, Occupants shall not “stream” or download large files. The wireless Internet service

64 | P a g e provided within the Lounge & Roof Deck is for simple Internet “surfing” and email. Downloading illegal or inappropriate content as determined by Building Owner or its Managing Agent is strictly prohibited. Access and Usage rights may be permanently revoked by Building Owner or its Managing Agent if Occupant is found violating this provision. Furthermore, Building Owner or its Managing Agent shall not be liable for any service outages as it relates to wireless Internet. 7.6. The Lounge nor the Roof Deck is not to be used for sleeping. 7.7. The Lounge nor the Roof Deck is not to be used as secondary conference room. 7.8. The Lounge nor the Roof Deck is meant to be a substitution for officing and should not be used as such. 7.9. The Lounge nor the Roof Deck is to be used for interviewing employee candidates. 7.10. Professional Courtesy to Others – Because the Lounge & Roof Deck are open to ALL tenants of One Two Pru, all users are expected to act in a professional manner, and show professional courtesy to other users by acting and speaking in a low voice. Any person not exhibiting professional and courteous behavior will be asked to leave by building Security. 7.11. Tenant is responsible for obtaining all necessary and appropriate permits and licenses from each vendor relating to the event and providing copies of each item to the Office of the Building. 7.12. Tenant is responsible for complying with all requirements of law relating to such event. 7.13. One to four Security Guard(s) will be required at the discretion of Office of the Building, and will be an additional cost to the user. 7.14. All events must be concluded by 11:00 pm, and will be strictly enforced. 7.15. Guests must use elevators designated by the Office of the Building. 7.16. Entrance for event will be limited to the main entrance. However, all building entrances must remain unobstructed at all times. 7.17. The Roof Deck doors are to be closed at all times. 7.18. Guests must stay within designated area only. 7.19. Tenants are responsible for keeping guests orderly at all times. 7.20. No individuals under the age of eighteen (18) shall be permitted on the Roof Deck or in the Lounge. 7.21. Smoking is strictly prohibited at all times. 7.22. The Lounge nor Roof Deck shall not be used for any offensive purpose. 7.23. NO GLASS OR BREAKABLES ARE PERMITTED ON THE ROOF DECK 7.24. No items shall be thrown from the roof. Violations of this policy are subject to the laws of the State of Illinois and the City of Chicago. In the event of any such incident, Chicago Police will be called. 7.25. Music must meet Chicago city code for roof deck events. 7.26. No signage, decorations, frames, etc. shall penetrate the floors, walls, planters or any other permanent fixtures of the Lounge or Roof Deck of the building. 7.27. Users will protect the Lounge and/or Roof Deck furniture from scratches beyond normal wear and tear, and are prohibited to rearrange or remove the furniture. 7.28. No open flames shall be permitted (other than properly supervised chafing dishes and deck fire pit). 7.29. Absolutely NO fireworks or similar entertainment displays of any sort will be permitted.

8. Dress Code 8.1. Any violation of the One Two Pru Lounge and Roof Deck dress code will result in the User being asked to leave, NO exceptions. 8.2. Only unaltered t-shirts and sleeveless shirts which cover the entire stomach, chest and back will be allowed. 8.3. Halter tops which do not cover the stomach or the like and bra tops are not permitted. 8.4. Any clothing which bears offensive language or offensive graphics to anyone, is not permitted. 8.5. Shoes must be worn at all times. Bare feet and socks without shoes are not permitted.

65 | P a g e 8.6. Sun bathing is strictly prohibited.

9. Additional Insurance Owner may require different or additional insurance, depending on the nature of the use or if alcohol will be present. All indemnification, insurance, limitations on liability and waiver of subrogation provisions set for in Tenant’s lease shall be applicable to both the event and Tenant’s use of the Roof Deck, as if the same was a portion of Tenant’s leased premises. Please see Exhibit D for additional information.

10. Catering and Vendors Users may have food and refreshments catered in the space(s) by a vendor of their choice, but are responsible for notifying the Office of the Building if any outside vendors will be used. All such vendors will be subject to approval by the Office of the Building prior to an event and a certificate of insurance must be submitted for any and all outside vendors. CARTS ARE NOT ALLOWED ON THE WOODEN PLANKS.

11. Loading and Unloading The loading dock is accessible until 6pm, after which a 4-hour Security Guard charge will be incurred. All dock and freight elevator reservations must be confirmed in advance with the Office of the Building and Certificates of Insurance must be provided for each Vendor entering/leaving the dock and freight elevator areas.

12. Additions and Modifications to Rules and Regulations Building Owner and Managing Agent expressly reserve the right to add to, or modify, these rules and regulations, all of which shall be binding upon each Tenant and its respective invitees and other Occupants upon delivery of such additions or modifications to the respective Tenant.

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GREEN OPERATIONS

One Two Pru is very proud of its LEED GOLD CERTIFICATION.

One Two Pru’s LEED Gold certification reinforces its commitment to the environment and its tenants! Developed by the U.S. Green Building Council (USGBC) Leadership in Energy and Environmental Design (LEED) rates buildings for compliance in the following categories:

1. Sustainable Sites 2. Water Efficiency 3. Energy and Atmosphere 4. Materials and Resources 5. Indoor Environmental Quality

For more information on LEED, please visit http://www.usgbc.org/ Other highlights from which One Two Pru achieved Gold Certification include:

1. 30% more energy efficient 2. Green Office supplies Purchasing Consortium 3. Summer Farmer’s Market 4. PruCycle internal building recycling program

RECYCLE PLASTIC BAGS AND HOUSEHOLD BATTERIES

One Two Pru collection center for plastic bags and house-hold batteries is located in the Mail Room on the Mezzanine Level of Pru One. See page 41 for more details.

BIKE TO WORK

One Two Pru supports and encourages our Tenants to “Bike to Work”

Please visit our website: www.prudentialplaza.info to see the following information:

• Bicycle Parking Directions • Bicycle Storage Registration Form (Exhibit C3) – please fill out and return to the Office of the Building. Security will then provide you access to the secured parking area. • Bike Maps – Chicago Bikes website allows you to view or request a bike map from the City of Chicago Department of Transportation. • Bike Networking, Resources and Other Information – Explore Chicago or get involved. The City of Chicago has a large bike community, browse through this site and see what our City has to offer. • Ride the City – an interactive site. All you have to do is enter your start point and end point and Ride the City will find a safe bike route. • Bike Laws – This website was developed by the Bicycle Program of Chicago to inform Chicagoans of their rights and responsibilities as cyclists in the City.

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Other Informational Links on our website are:

Pharmaceutical Disposal Program Prescription Drop off sites City of Chicago Recycling Drop off Centers Green Biz – an environmental daily news source about green business. Grist – Environmental news and green living tips Farmer’s Markets

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AREA AMENITIES – THE NEIGHBORHOOD

GRANT PARK AND MONROE STREET HARBOR One Two Pru overlooks the 65-acre Grant Park, which features Petrillo Bandshell, Buckingham Fountain, multiple softball diamonds and underground parking. Adjacent to Grant Park is the Monroe Street Harbor, home of the Chicago Yacht Club.

MILLENNIUM PARK Directly across Randolph Street is Millennium Park, home to the Pritzker Pavilion and the for Music and Dance. The park also features an ice-skating rink in the winter and an interactive fountain.

LAKE SHORE DRIVE One Two Pru offers easy access to and its connecting highways, bypassing loop traffic

MUSEUMS One Two Pru is just a short walk away from The Art Institute of Chicago, and a short cab ride from the Museum of Contemporary Art, the Field Museum, Shedd Aquarium and the Adler Planetarium.

PEDWAY The Pedway system connects One Two Pru to Park garage, the Fairmont Hotel, the Athletic Club at , the AON Center, and much more. It also leads to the CTA Howard-Dan Ryan Subway line and Congress-O’Hare subway line.

The underground walkway networks One Two Pru with buildings throughout the Loop, including Macy’s and other retailers, Daley Center, City Hall, State of Illinois Center and the First National Bank buildings.

PARKING Nearby Grant Park and Millennium Park garages feature extensive underground public parking

LAKESHORE JOGGING AND BICYCLE PATHS Just a few blocks east on Randolph Street is the lakeshore jogging and bicycle paths, which stretch for more than 15 miles along the lakefront.

LAKESHORE EAST Within walking distance of the hot new mixed-use urban development and park, with restaurants like III Forks and a 2-story Mariano’s grocery store.

69 | P a g e SECTION VIII

EXHIBITS

EXHIBIT A A - Vendor Insurance Requirements ...... 72

EXHIBIT B – BUILDING & TENANT FORMS B1 - For Your Mover ...... 73

B2 – Emergency Contact Information ...... 76

B3 - ComEd Tenant Change Form ...... 79 B4 – Dock Directions ...... 80

EXHIBIT C – AMENITY FORMS* C1 - Conference Center Forms ...... 83

C2 - Fitness Center Forms ...... 84

C3 – Bike Registration Form ...... 85

C4 – Directions to Bike Storage ...... 87 C5 – Lounge/Roof Deck Reservation Forms ...... 88

*All these forms are available for download on our website – www.prudentialplaza.info

70 | P a g e EXHIBIT A – INSURANCE

The contractor, subcontractor, consultant or other service provider (the “Contractor”) that is a party to the agreement (the “Agreement”) to which these insurance requirements are attached, agrees to purchase and keep in force for the duration of all work performed pursuant to the Agreement (or for such longer period as may be specified herein or in the Agreement) insurance policies which (i) are of the type described below, (ii) have the coverage limits described below, and (iii) contain the policy provisions described below (collectively, the “Required Insurance”). Required Insurance shall cover all operations under the Agreement, whether such operations are by Contractor, a subcontractor or materialman or anyone directly or indirectly employed by Contractor. Contractor shall require each of its subcontractors to maintain the Required Insurance. Contractor shall maintain Commercial General Liability coverage for itself and all Additional Insureds for the duration of all work performed pursuant to the Agreement. Commercial General Liability coverage shall include coverage for property damage, bodily injury, contractual liability, personal/advertising injury, premises-operations and products-completed operations (for the length of the state’s statute of repose), on a per location basis. On or before the earlier of (i) the date that is seven (7) days after the effective date of the Agreement and (ii) the date that Contractor begins any work pursuant to the Agreement, Contractor shall furnish to the Certificate Holder (defined below), insurance certificates stating all policy deductibles and evidencing that the Required Insurance is in effect and that Certificate Holder will be given not less than thirty (30) days prior written notice of any cancelation thereof or material change thereto (or ten (10) days if due to non-payment). If the Contractor’s insurance company will not comply with the notice requirement, then the onus of advising Certificate Holder shall fall to the Contractor to provide thirty (30) days prior written notice. Renewal certificates shall be delivered to Owner and Owner’s Property Manager at least fifteen (15) days prior to the expiration of the policies. REQUIRED INSURANCE TYPES AND COVERAGE LIMITS

Commercial General Liability Limits Not Less Than, On a Per Project Basis Bodily Injury and Property Damage $1,000,000 Each Occurrence $2,000,000 General Aggregate $2,000,000 Products Liability and Completed Operations Aggregate Automobile Liability Limits Not Less Than Combined Single Limit Policy (Includes Owned, $1,000,000 Combined Single Limits or Hired and Non-Owned Autos) $1,000,000 Bodily Injury Per Person $1,000,000 Bodily Injury Per Accident $1,000,000 Property Damage Per Accident Workers Compensation Statutory Limits Employers Liability Limits Not Less Than Bodily Injury by Accident $1,000,000 Each Accident Bodily Injury by Disease $1,000,000 Disease Each Employee $1,000,000 Disease Policy Limit Umbrella/Excess Liability $3,000,000 Must follow form of the primary Commercial General Liability, Automobile Liability and Workers Compensation/Employers Liability policies Pollution Liability $5,000,000 per claim/aggregate Certificate Holder Sterling Bay Property Management, LLC, 180 N Stetson, Suite 840, Chicago, IL 60601 Additional Insureds Commercial General Liability, Automobile Liability and, if applicable, Pollution Liability policies shall name the following as Additional Insureds: Wanxiang Sterling Stetson Owner, LLC, BREDS III PE INVESTOR L.L.C., BLACKSTONE FAMILY REAL ESTATE DEBT STRATEGIES III – ESC L.P., Sterling Bay Property Management, LLC, Wanxiang America Real Estate Group, LLC, as additional insureds.

REQUIRED INSURANCE POLICY PROVISIONS 1. All policies shall be issued by an insurer having an A.M. Best rating of at least A-X and is authorized to do business in the state in which the premises are located. 2. Contractor’s Commercial General Liability policy shall contain an additional insured endorsement in ISO Form CG 20 10 11 85 or equivalent. 3. Contractor’s Crime Insurance/Fidelity Bond shall include coverage for each director, officer, employee or agent of Contractor associated with this Agreement. The policy will include third party coverage, covering: dishonesty of employees, loss of money and securities inside the premises, being transported by messenger, or loss outside of the premises due to dishonesty, disappearance, or destruction; acceptance of counterfeit currency, depositor/check forgery; computer crime and fraudulent funds transfer. 4. If Professional Liability is required, Contractor shall maintain such coverage at all times while services contemplated by this Agreement are being completed and for ten (10) years after completion. Whether such insurance is written on a claims-made basis or a project specific basis, the retroactive date shall be prior to the start of the Contractors’ work. Renewal policies during this period shall maintain the same retroactive date. 5. All policies maintained by Contractor shall be “primary and non-contributory” to any similar insurance policies maintained by Owner or Property Manager. The Owner’s and Property Manager’s policy will only apply on an excess basis to Contractor’s insurance policies and only after Contractor’s limits have been fully exhausted. 6. With the exception of Workers Compensation and Employers Liability, crime and professional liability, the policies shall be endorsed to include cross liability coverage. Contractor’s Commercial General Liability, Automobile Liability, Workers Compensation/Employers Liability and, if applicable, Pollution Liability policies shall contain a provision waiving rights of subrogation against the Additional Insureds, their subsidiaries, affiliates, partners, officers, directors, and employees. Failure to provide the Required Insurance shall not relieve the Contractor of any liability it may have under this Agreement or at law.

71 | P a g e EXHIBIT B1

“FOR YOUR MOVER” ONE TWO PRU - MOVING GUIDE

All major moves must take place before 6:00 a.m. or after 6:00 p.m. weekdays or anytime on weekends. The moves must be scheduled at least 72 hours in advance by contacting the Office of the Building at (312) 565-6700.

INSURANCE

A current Certificate of Insurance must be on file with the building office prior to any move. The additional insureds and dollar amounts must match exactly with the specified requirements. For a copy of the current insurance requirements, please call (312) 565-6700.

LABOR GUIDELINES

Moving companies must be signatory to a current Labor Agreement and only Union members of those companies will perform the work. For a current list of approved movers, please call (312) 565-6700.

FURNITURE MOVING GUIDELINES

Protection: Freight Elevators: Corner boards must be provided on all door jambs, including elevators.

Damaged Elevators: Broken safety edges, broken doors, damaged controls to be repaired by the building designated contractor at the tenant's expense.

Loading Dock: Corner boards to be provided in corridor areas as required. Suitable protection must be provided to protect walls, doors and elevators.

Tenant Floors: Carpet protection from elevator to tenant space must be provided either with plywood or masonite. Walls and doors must be covered as needed.

Clean-Up: Removal of plywood, masonite, tape, pads, comer boards, empty containers, boxes and carts from public areas (corridors, elevators, lobby, etc.) must be accomplished prior to the following business day.

FREIGHT ELEVATOR INFORMATION PRU ONE

Number: Two (2) serving levels 1B through 39th floor

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Capacity: 6,750 pounds

Cab Dimensions: 8' -6" H X 8' -6" W X 7' -5" D Hatch opening that allows 10' -0' vertical

Door Opening: 6' -0" W x 7' -0" H

PRU TWO

Number: Two (2) serving levels LD through 59th floor

Capacity: One 7,500 pounds, one 5,000 pounds Cab Dimensions: 5' -9" W x 9' -0" H x 10' -0" D

Door Opening: 4' -6" W x 8' -0" H

FREIGHT HANDLING (Both Buildings)

The truck dock located at the ground level of the intersection of lower Lake and Stetson streets bears the street address 199 East Lower Lake Street. Located inside the building the truck dock is located at the first basement (lB) of Pru One and the Loading Dock Level (LD) of Pru Two. The freight elevators serving each respective building are connected to the loading dock by wide, well-lit corridors. There are a total of eight loading spaces. There are four truck docks with leveler plates and two docks with adjustable height hydraulic lifts. The maximum height vehicle that can maneuver in the dock is 14’ – 0”.

DOCK DIRECTIONS

Coming from the South: Go north on Michigan Ave and turn right on South Water. Stay to the right and turn right at the stop sign (you will pass the parking garage on your right). At the light (), take an immediate right to go down the ramp. When you get to the bottom of the ramp, turn left and make a 180 turn to go North on Lower Columbus. Take your first left – look for the sign that says PRUDENTIAL RECEIVING DOCK. Drive all the way to the gate at the end of the street and wait for it to open. If all dock spots are taken, you will need to wait at the gate until a spot opens.

Coming from the North: Go south on Michigan Ave and turn left on South Water. Stay to the right and turn right at the stop sign (you will pass the parking garage on your right). At the light (Columbus Drive), take an immediate right to go down the ramp. When you get to the bottom of the ramp, turn left and make a 180 turn to go North on Lower Columbus. Take your first left – look for the sign that says PRUDENTIAL RECEIVING DOCK. Drive all the way to the gate at the end of the street and wait for it to open. If all dock spots are taken, you will need to wait at the gate until a spot opens.

Activate the Dock intercom located on the left side of the dock door between the hours of 6am to 6pm Monday through Friday. Activate the Security intercom button anytime after hours for assistance.

73 | P a g e DIRECTIONS FOR SEMI TRAILER TRUCKS

From the South: Going northbound on Columbus Drive, go to South Water Street, which is the second light after you pass Randolph Street. Make a left hand turn going down the ramp. At the stop sign at the bottom of the ramp, make a right – you will now be going northbound on Lower Stetson. At the end of the street, make a right on Wacker Drive (lower, lower Wacker!). At the next stop sign turn right onto Lower Columbus. Proceed to Lake Street (which is the second stop sign) and make a right. The One Two Pru Receiving dock is straight ahead at the end of the street.

From The North: Going southbound on Columbus Drive, go to the first stop light past Wacker Drive, which is South Water Street. Make a right hand turn going down the ramp. At the stop sign at the bottom of the ramp, make a right – you will now be going northbound on Lower Stetson. At the end of the street, make a right on Wacker Drive (lower, lower Wacker!). At the next stop sign turn right onto Lower Columbus. Proceed to Lake Street (which is the second stop sign) and make a right. The One Two Pru Receiving dock is straight ahead at the end of the street.

From the Kennedy Expressway (I-90/94): Take the Ohio exit into the city, and head east on Ohio until you reach Fairbanks (you will pass Michigan Avenue). Turn right on Fairbanks, which will turn into Columbus Drive. Head to the first light past Wacker Drive, which is South Water Street. Follow directions from the North above.

74 | P a g e EXHIBIT B2

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78 | P a g e EXHIBIT B3

Commercial Tenancy Change Form Rev 01/02/01 Property Manager's Request for Tenancy Change In Electric Service *Completed forms are to be faxed to ComEd, Customer Service. Fax # 630-684-2611 Section I Form Completed by: BentleyForbes Midwest Property Management Phone:(312)565-6700

Section II Tenant Moving In: Previous ComEd Acct#:

Meter(s) #:

Service Address: Unit/Suite #: City:

Tenant Name: Tax ID #:

Contact Name: Contact Phone #: ( )

Service to begin billing effective date? / / (Date must be Monday thru Friday --excluding Holidays)

Tenant request a special mailing address? Yes No

If yes, please fill in: Street Address:

City: State: Zip Code:

Section III Tenant Moving Out: ComEd Account Number:

Meter Number(s)

Service Address: Unit/Suite #: City:

Tenant Name:

Service to end billing effective date? / / (Date must be Monday thru Friday --excluding Holidays)

Fill in tenant's forwarding address: In care of: Street Address: City:

79 | P a g e EXHIBIT B4 PARKING GARAGE DIRECTIONS

Randolph Street – in front of One Two Pru Go east on Randolph to Michigan Avenue – turn right (north) to South Water Street. Turn right (east) to Stetson. Turn right (south) and drive one block to the end where you will see signs indicating the garage entrance. Lake Shore Drive – north or southbound Exit at Randolph Street, west to mid-level Columbus Drive. Turn right (north) to Lake Street. Turn left (west) one block to end where you will see signs indicating the garage entrance. Kennedy Expressway – southbound Exit at Ohio Street, and go east to Fairbanks Court (which turns into Columbus Drive as you proceed south. Turn right (south) to Lake Street. Then turn right (west) on Lake and go one block to the end where you will see signs indicating the garage entrance.

Dan Ryan Expressway – northbound Exit at Congress Street and go eastbound to Columbus. Turn left (north) onto Columbus to Lake Street. Turn left (west) on Lake Street and go one block to the end where you will see signs indicating the garage entrance. Eisenhower Expressway – eastbound Follow expressway east through Congress Street to Columbus. Turn left (north) on Columbus to Lake Street. Turn left (west) on Lake one block to the end where you will see signs indicating the garage entrance.

80 | P a g e EXHIBIT C1

CONFERENCE CENTER FORMS

Please call or email the Office of the Building for Layout and Reservation Forms. (312)565-6700 or [email protected] *NOTE: These forms can also be viewed and downloaded from our website: www.prudentialplaza.info

81 | P a g e EXHIBIT C2

FITNESS CENTER APPLICATION

Please call or email the Office of the Building for Fitness Center Application Forms. (312)565-6700 or [email protected]. *NOTE: These forms can also be viewed and downloaded from our website: www.prudentialplaza.info

82 | P a g e EXHIBIT C3

BIKE REGISTRATION FORM

WAIVER AND RELEASE Commencement Date: Building Name and Location: ONE TWO PRU 130 E. Randolph User Name: Home Address: Email Address: Home Telephone: ( ) Company: Work Address: Work Telephone: ( ) Make/Type of Bicycle:

In consideration for the use of the bicycle storage area located in the exterior Lower Stetson parking lot of the above referenced building (the “Bicycle Storage Area”), the undersigned acknowledges to and agrees for the benefit of SL PRU LLC (the “Owner”) and its managing agent, Jones Lang LaSalle Americas (Illinois) LP (the “Agent”) as follows:

1. The undersigned is an owner, employee or agent of the Company listed above.

2. The undersigned may use the Bicycle Storage Area, commencing on the Commencement Date, only in accordance with the rules and regulations promulgated by Owner from time to time, a copy of which are attached hereto as Exhibit A, and made a part hereof. It is the responsibility of the undersigned to read and understand the provisions of Exhibit A. By his/her signature below, the undersigned acknowledges that he/she has read and understands the provisions of this Waiver and Release and Exhibit A.

3. The operations and use of the Bicycle Storage Area will be unsupervised by Owner or its agents or employees and User agrees that neither Owner nor any of the other Owner Parties listed in Paragraph 4 below will be responsible for any personal injury or loss of personal property. USER LEAVES THE BICYCLE AT USER’S OWN RISK AND THE OWNER PARTIES ARE NOT RESPONSIBLE FOR FIRE, THEFT, DAMAGE OR LOSS TO THE BICYCLE OR TO ANY ARTICLE LEFT WITH THE BICYCLE. THIS CONTRACT PROVIDES THE RIGHT ONLY TO TEMPORARILY STORE SUCH ITEM AND NO BAILMENT IS CREATED.

4. All use of the Bicycle Storage Area by the undersigned is at the sole risk of such party and no Owner Parties shall have any liability therefore. The undersigned hereby irrevocably and unconditionally releases Owner, Owner’s manager and each of their directors, partners, agents, employees and representatives (collectively, “Owner Parties”) from all claims, demands, causes of actions, damages, liabilities, losses, costs and expenses caused by or incurred as a result of or arising indirectly or directly from the undersigned’s use of the Bicycle Storage Area.

5. The undersigned shall indemnify, defend and hold Owner and the other Owner Parties harmless from any loss or liability incurred by them as a result of the undersigned’s acts or omissions within or about the Bicycle Storage Area, including any loss or liability resulting from materials or 83 | P a g e property maintained or stored in the Bicycle Storage Area. THIS INSTRUMENT was executed by the undersigned with full knowledge of its contents.

BY: Print Name Date:

RULES AND REGULATIONS

1. No overnight storage of bicycles and/or other personal property.

2. No storage of bicycle except in bike racks.

3. All bicycles must be locked.

4. Bicycle Storage Area shall be used only for the storage of bicycles and for no other purpose.

5. Failure to comply with these rules and regulations may result in revocation of the right to use the Bicycle Storage Area.

*NOTE: These forms can also be viewed and downloaded from our website: www.prudentialplaza.info

84 | P a g e EXHIBIT C4

DIRECTIONS TO BIKE ENTRANCE Lower Lake Street

Directions from the North: • Going Southbound on Columbus drive, go to the first stop light past Wacker Drive which is Southwater Street. • Make a right hand turn going down the ramp to the stop sign. • At the bottom of the ramp make a right- you will be going northbound on lower Stetson. • Go down Stetson to the end of the street and you will be at Wacker Drive (lower lower Wacker Drive). • Turn right onto Wacker and go to the next stop sign, which is lower lower . Columbus Drive. • Turn right again on Columbus and go down to Lake Street. • Make a right on Lake Street and go straight ahead towards the Prudential Receiving Dock. • Make a left into gate entrance just before the Dock. • Look for the bike entrance sign. • Swipe keycard on the card reader located on the right hand side. Bike racks are to the right. • Enter the building through the door with the bicyclist entrance sign. You will then be on the P2 level of the parking garage, make a ight and on your left hand side will be the elevator lobby. Directions from the South: • Going Northbound on Columbus Drive, go to Southwater Street. This is the second light after you pass Randolph Street. • Make a left hand turn going down the ramp to the stop sign. • At the bottom of the ramp make a right – you will make a right on Lake Street and go straight ahead towards the Prudential Receiving Dock. • Make a left into gate entrance just before the Dock. • Look for the bike entrance sign • Swipe keycard on card reader located on the right hand side. Bike racks are to the right. Enter the building through the door with the bicyclist entrance sign. You will then be on the P2 level of the parking garage, make a right and on your left hand side will be the elevator lobby. Directions from the West (90/94): • Take the Ohio feeder ramp into the city – go east on Ohio Street all the way to Fairbanks. • Turn right on Fairbanks (this will turn into Columbus). • Going southbound on Fairbanks/Columbus, go to the first light past Wacker Drive. This is Southwater Street. Make a right hand turn going down the ramp to the stop sign. • At the bottom of the ramp make a right – you will be going northbound on lower Stetson. • Go down Stetson to the end of the street and you will be at Wacker Drive (lower lower Wacker Drive).

*NOTE: These forms can also be viewed and downloaded from our website: www.prudentialplaza.info

85 | P a g e EXHIBIT C5

LOUNGE AND ROOF DECK RESERVATION FORM

Please call or email the Concierge for Lounge and Roof Deck Reservation Forms. [email protected] *NOTE: These forms can also be viewed and downloaded from our website: www.prudentialplaza.info

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