SCLAA NEWSLETTER June 2017 June 2017

p: 1300 364 160 e: [email protected] w: sclaa.com.au

In this edition • 2017 ASCL Awards - Call for submissions • Divisional reports • Straight Talking • Product Lifecycle Management and the Cloud

2017 Australian Supply Chain & Logistics Awards Call for Submissions Now Open

Join the SCLAA For more information on how to join the SCLAA go to

www.sclaa.com.au or follow us: SCLAA National Chairwoman - Amanda O'Brien

Amanda O'Brien is the National Chairwoman of the SCLAA. Amanda is a Transport & Logistics Professional and the CEO and Managing Director of Australian Worldwide Logistics Pty Ltd trading as Xtreme Freight with head office based in .

It has been another busy month for the provided advice to the Victorian Government to go West and Board and committees of the Supply Chain build Melbourne’s next port when Port of Melbourne reaches approximately 8 million TEU which is likely to be around 2055. & Logistics Association of . Did you Bay West is the preferred location for a second major container know that approximately 63 events have port because it has strong transport, land use, environmental been held to date across Australia and we and amenity advantages, when compared to Hastings. Bay West are only just getting started! There is no lack is a good option for catering to container demand once capacity of enthusiasm or thirst for new content from at the Port of Melbourne has been exhausted and is also well suited to becoming Melbourne's future container port in the our members and partners with plenty more long term. There has been much debate and discussion from to come. For further news on all events in Government and senior officials on all fronts in relation to this this report please head to the Calendar of issue. Events on the SCLAA website for further SCLAA is also proud to support Australia’s largest mining details on both future and past events. conference IMARC the International Mining and Resources Conference taking place from 30th October to 2nd November The SCLAA has partnered with Akolade to support the Australian at the Melbourne Convention & Exhibition Centre. Recognising Government Procurement Week being held in Sydney from 26th the projected growth in demand for infrastructure in mining to 28th July, 2017. Procurement managers from right across regions that will fuel opportunity for industry, governments, Australia’s public sector are continually striving to ensure they investors and individuals alike this year’s event will include a deliver the best value for money for tax payers and contribute full day conference on Mining Infrastructure which will look to the strategic goals of their organisations. The Government at major local and international infrastructure developments expectations for expenditure and management of public funds that are supporting the resources sector as well as the latest and achieving value for money outcomes lends to public sector pit to port transport and logistics innovations and leading procurement being open to public scrutiny and accountability in edge developments in water supply and removal, energy and ways that may be experienced in the private sector. Procurement community infrastructure. activities of the public sector are governed by a set of general principles and legislative requirements that creates a situation IMARC brings together over 3000 decision makers, mining which is increasingly difficult to manage, whilst expectations leaders, policy makers, investors, commodity buyers, technical continue to rise. experts, innovators and educators to hear from over 200 international speakers over 4 days. SCLAA is pleased to be With budgets tight at a federal, state and local level, strategic involved in this prestigious event. procurement has never been more important and this Summit will bring together some of the most exciting and innovative SCLAA will also be a partner of the 4th Supply Chain Planning case studies – locally and internationally – with keynote & Innovation Summit being held in Melbourne on the 29th-31st presentations from leading public sector CPO’s and interactive August, 2017. In an increasingly connected and competitive panel discussions to address the most significant challenges world where global economic integration and disruptive procurement managers face today. technology places tremendous stress on supply chains, it is mission critical for organisations to develop a smarter and Having Chaired the last Women in Procurement Conference more agile supply chain strategy that can meet the heightened run by Quest it is evident the professions prowess is becoming expectations from ever-more sophisticated and demanding increasingly important within the global supply chain sector customers. The Supply Chain Planning & Innovation Summit with AT Kearney, CSIRO, Westpac, Caltex, Mirvac, Dulux 2017 tackles these challenges combining best practice Group, Accenture, Ministry of Foreign Affairs and Trade, NSW benchmarking and thought leadership case studies with Department of Finance Services and Innovation just to name a showcasing the enabling technologies and solutions driving few strongly represented over the 2 days. supply chain improvements. In recent infrastructure developments Infrastructure

2 SCLAA Newsletter June 2017 Representing SCLAA at a Luncheon at the Parliament of On 6th May presented awards at the University of Sydney for the Australia was an honour. During this reception I met with key Institute of Transport and Logistics Studies. SCLAA Award for members of Australasia China Cities Summits & Business Forum Excellence is a perpetual award commenced with the University with Hon Rowan Ramsey MP & Hon Senator Dr Chris Beck. this year for the highest academic achievement in the Master of This luncheon hosted senior Chinese delegates who will be Logistics and Supply Chain Management. It was awarded to Mr heading to our shores again for the Australasia-China City and Stephen Dawe this came about as a result of Benheim Fahimnia Business Summits as part of the China as a Guest Nation at the winning the training award at the ASCLA Awards last November. Royal Melbourne Show this September, 2017. I had the great SCLAA also presented The Institute of Transport and Logistics privilege of sitting next to the Hon Kevin Andrews MP who had Studies Prize which is awarded for excellence in postgraduate a nasty collarbone injury due to a charity bike ride event held in research in transport, logistics or supply chain management. Canberra, wishing him a speedy recovery. This continues to be a great association for the future. Since 2009, ACCS/ACBF has already been developed and So many events to come and we are now calling for recognized as the leader in summits and forums. The Nominations for the Prestigious ASCLA Awards to be held in Australasia-China City and Business summit will give our city Sydney in November, 2017. It is time to become involved and the opportunity to show its investment projects, products, and nominate and individual or company in the supply chain field cultural attractions. It will also give people from China, Australia, to be recognised at our event of the year. Please head to our New Zealand & Pacific Island countries the chance to learn website for more exciting developments or contact our National about the commercial environment in each others' countries. Secretariat on 1300 364 160 for further information on how you ACCS&ACBF--CGN will be an opportunity for participants to can become involved or join our professional Association. understand and experience Chinese culture, and for Chinese side to learn about other countries. Amanda O'Brien - SCLAA National Chairwoman

SCLAA Newsletter June 2017 3

Straight Talking - David Doherty OAM

for coming Supply Chain generations. David Doherty OAM is a past President and Life Member of Your reality check must result in action to take a lead and make a measurable the SCLAA and a highly regarded contribution. Today is the day for you to logistician. Send your Straight make a stand. Talk feedback and comments to [email protected] I invite you to participate in a new initiative aimed at assessing Supply Chain Status in Australia and Asia Pacific. After assessments, we will determine action agendas for development of more person exhibit that you can identify with effective value generating Supply Chains and seek to utilize for development? and Logistics operations. Overall purpose I am speaking to you! is to build a competitive and sustainable In your work environment do you have a future for next generations. Contact me I want this to be a personal and private Supply Chain and Logistics Strategy that for further details and/or to declare an conversation between the two of us. You is formalised and clearly aligned with the interest. can trust me to keep this interchange as a corporate Strategy? Have you personally close held secret. analysed the Strategy and determined its Governments have Ministers covering value potential? transport and /or infrastructure but no Seriously, are you satisfied with the Minister for Supply Chains and Logistics. performance of your Supply Chains and Have you assessed your capacity to Seems like a logic deficiency to me. Logistics operations? Is the effort and contribute to achieving the desired investment worth it? Is there a clear and outcomes? As I said at the outset, this conversation is measurable generation of extra value from strictly between us. I want to encourage your Supply Chains endeavours? Do you know the you to embrace others in the reality check concept as you work your way through Tell me the truth! critical costs of your it. Australian Football Legend Ron Barassi often said, I thought so. Things could be better. Supply Chains and Perhaps you are caught up in the ongoing Logistics operations? ” If it is going to be, it hype and not sure what to do to break out Where can you adopt lean and effective is up to me”. and achieve the success promised by the changes to streamline operations. purveyors of fads and pretend innovation. There is a lot to do and it is up to you-- Customers and Consumers are the and me—and us. Keep our conversation a Endless outrageously priced conferences eventual success factors for your business. secret if you wish but don’t let the Supply and seminars, with celebrity speakers, Do you know what your customers value Chain dream die. Keep it alive. enthuse you to do things that may be and what will keep them coming back to beyond your capability, or have little experience again your offerings? “I made a huge to do relevance in your own real world. Does your information platform allow list for today—I just It is time for a reality check on your collection, appropriate analysis and real Supply Chains and Logistics operations. time sharing of essential information? can’t find out who is Maybe more importantly, it is time for going to do it” a reality check on your own career and Status quo is not a development. useful strategy. Anonymous. Have you got the skills and capabilities Future Supply Chains must deliver you need to transform yourself and your David Doherty OAM value beyond our existing expectations. business? What is missing? Do you know Innovations in education and training are where and how to get the obtain the mandatory. No excuse! missing ingredients? More effective supply chains, logistics, Tell me the truth. Can you tell me what you transport and infrastructure can deliver need to achieve your real (not pretend or global competitiveness for regions in other peoples) goals? Australia and the country. Is there anyone you aspire to emulate? Time to summon up abundant courage to What characteristics and skills does that individually and collectively build a base SCLAA Newsletter June 2017 5 98 South Park Drive Dandenong High Quality Distribution Facility - 27,900sq m2

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6 SCLAA Newsletter June 2017 SCLAA Newsletter June 2017 7 Dematic AGVs deliver safe, cost-effective AGVs reduce whole of supply chain costs logistics for Bickford’s Bickford’s Warehouse Manager, Rhett Glanville, said the main Australian beverage manufacturer Bickford’s is one of the reason for implementing AGVs was to reduce whole of supply country’s oldest and most respected brands. Established in chain costs. 1839, its global head office and operations centre is located in “Our AGVs don’t make mistakes, are very reliable and have Adelaide, South Australia. significantly transformed the efficiency of our manufacturing Bickford’s distributes its iconic products to thousands of logistics operations,” said Mr Glanville. customers ranging from small convenience stores to Australia’s “When an AGV transports and puts a pallet somewhere, it largest retailers, and it also exports to 34 countries around the constantly updates our WMS so all materials handling is world. conducted in real time.” The business has a reputation for innovation in manufacturing “The great thing about the AGVs is that they communicate with and logistics, with the majority of pallet handling at its 20,000 each other,” added Mr Glanville. m2 distribution centre (DC) in Salisbury South carried out by a fleet of five Dematic Automated Guided Vehicles (AGVs). “The control system for the AGVs is also very smart. If one AGV is closer to a task than another, they’ll swap tasks. I can even AGVs at Bickford’s remotely program them from home.” Bickford’s fleet of AGVs typically operate over two shifts, Since Bickford’s introduced AGVs, it doesn’t need to do stock commencing operations at 3am, though they can also operate takes any more. around the clock during peak periods. “We now have a rolling stock-take, which constantly updates our They start by fulfilling all of the DC’s replenishment requests, WMS system,” he said. before consolidating rows of finished goods, in preparation for despatch. Reduced damage, improved reliability During the day when production is running, the AGVs’ primary Another benefit of AGVs at Bickford’s is that they have virtually function is automating the transfer of finished goods from eliminated stock damage due to manual handling. Product Bickford’s manufacturing operation to the nearby DC, which is damage during forklift operations was costing the business located 50m from production. around $30-40,000 every year. Since the introduction of AGVs, this had dropped to around $1-2,000 per annum. In the DC, the AGVs block-stack pallets of finished goods up to three high in preparation for despatch. They also pick pallets out “Like any vehicle they require servicing, but they are remarkably of standard selective racking. The only manual task is the actual reliable,” added Mr Glanville. loading of pallets onto delivery trucks, which is done by forklifts. “They don’t call in sick, they don’t take holidays, they don’t pick Stock is located based on its velocity, with faster moving SKUs the wrong item or number of pallets, or put stock away in the stored near the front of the DC, and slower moving SKUs to the wrong location, and they also continue to work after everyone rear. This minimises overall AGV travel time, with the average has gone home.” transfer from production to the DC taking around five minutes. Rapid ROI At around midday, the AGVs begin picking and consolidating all The savings Bickford’s AGVs deliver meant the return on of Bickford’s orders that need to be despatched the following investment (ROI) for its fleet of five AGVs was just two-and-a-half day, and they continue consolidating orders right through the years. afternoon and evening, long after everyone has gone home. They also consolidate different production batches so they are in “Of course, a manually-operated forklift can complete more tasks LIFO or FIFO order depending on what is required. in the same time as an AGV, however, forklift drivers have lunch breaks, they can call in sick, and they can make mistakes. AGVs Another task the AGVs handle is consolidation. This is important on the other hand can basically work around the clock, and they to optimise space efficiency in the DC and to ensure Bickford’s are incredibly accurate and reliable,” said Mr Glanville. always has sufficient storage space for new pallets from production. When fully charged an AGV will typically operate from around six

8 SCLAA Newsletter June 2017 to eight hours. When the charge in their battery is starting to get is equipped with an array of sensors that automatically detect low, or whenever there is a break in the workflow and they are any object in their path. not required, the AGVs take advantage of opportunity charging. “If I was to walk in front of an AGV while it is traveling between They simply drive on to a charging plate, of which there are locations it would detect my presence and automatically stop. several located throughout the site, and within 10 minutes they When it detects the obstruction has gone, it will resume the task have enough power to continue operating for another hour. it was doing,” said Mr Glanville. AGV operation “I can send orders to them and they will just go along and do A scanner mounted to the AGVs uses a combination X, Y and Z those tasks without any fuss. I can do other work, come back, coordinates to constantly work out where they are and where and all the tasks are complete. I don’t have to worry. I know that they are going. they’ll get done,” he said. They continually update their position utilising hundreds The transition from forklifts to AGVs was very straightforward of reflectors located throughout the warehouse, and their and took less than three months. Bickford’s forklift drivers were positioning at all times is as accurate as 10mm. redeployed to other tasks. They’re also very reliable, but Bickford’s makes sure it carries “We’re also very happy with how reliable the AGVs have been,” out regular preventive maintenance to keep them operating at added Mr Glanville. maximum efficiency. “After all this time, I wouldn’t know what to Improved OH&S do without AGVs.” Workplace safety has also been significantly improved. Each AGV For more information on this case study CLICK HERE

SCLAA Newsletter June 2017 9 Why aren't you shifting your Product Lifecycle Management onto the Cloud?

Solutions provided through Software-as-a-Service (SaaS) are increasing significantly; with Forrester Data predicting growth of 22% per annum over 2015-2020. One of the areas that many companies are choosing to do this is in the Product Life Cycle (PLM) and Supply Chain Management (SCM) areas. There are many reasons for this shift, including huge efficiency gains, greater visibility, insight and control across their entire end-to-end trading relationships. This move to cloud software is already resulting in a number of positive changes in PLM and SCM for importers, and here a few of the key reasons that you should consider.

Connects trading communities in complex Enables scalability supply webs With a company’s growth, the demand on systems also grows. Sourcing and managing vendors and products through their life Cloud systems enable growth in volume as your needs grow. cycle can be very difficult as trading partners will use different This applies to business size and complexity. Size means more systems, processes, and product identification. Finding ways to users, products, vendors, customers, etc. and the system needs communicate and trade effectively and accurately is critical. The to be able to scale up to handle the transactions. Growth in use of Cloud based technology enables communication between complexity refers to the number of processes and functions that these trading partners through a single platform. Everyone in a are managed between you and your various vendors – which business network can use the same information from any point, can include in addition to vendors, all other service providers; on any device, irrespective of where they are located. auditors, freight companies, brokers, bankers, etc. This “connectedness” relies on a robust technology that will Optimises Inventory Planning allow different users to access different processes, whilst capturing all key milestone activity. By connecting supply chain One of the key benefits of using a Cloud System for PLM and SCM networks, companies can achieve real-time visibility of the entire is the ability to know where stock is in the pipeline, and when flow of activities from the moment a product concept takes it will arrive. Planners are empowered to have inventory where shape through to a final sale. and when it is required, and in the right quantities. Planning for known stock in “the pipeline” enables greater inventory Enables Collaboration efficiency – and thus the same or better results with lower stock By connecting the potential trading partners mentioned via a levels. system, it becomes much easier to collaborate. Decisions can Further, these systems can implement user-defined critical paths be made in consultation with suppliers and service providers of key product milestones and timings right through the process in real-time to ensure products are delivered on time and in of sourcing, design, manufacture, shipping and delivery. This specification. For example, if products are delayed through a allows planners and management to be alerted to intervene manufacturing issue, a decision may be taken to either change when there are exceptions, providing improved focus only the freight mode and fast track the delivery, or change the on what matters – issues that are exceptions that need to be planned product mix as part of an updated marketing plan. managed. If orders and stock flow the way that they are planned 95% of the time, then management focus can be directed

10 SCLAA Newsletter June 2017 towards the other 5%. Enables Cost Reductions One of the biggest impacts of using cloud technology for supply chain management is on cost, as it can significantly reduce the operational costs of a business. This can be through the automation of routine tasks, reducing the resource required to manage administrative, everyday jobs. Cloud based technology also provides cost reduction in data security, hardware, data analysis and reporting. It also provides access to better cost and service level information about PLM and SCM, enables better decision making. This can be through performance and cost measurement of suppliers, or for example with better cost visibility, by optimising transport design, such as consolidation and routing to plan the most cost effective shipping. If you would like to learn more about how you could harness cloud technology to benefit your business, please contact us at www. adjuno.com

Paul de Guingand - Solution Design Director, Adjuno Paul de Guingand is the Solution Design Director for Adjuno, covering Australia and New Zealand. He has significant experience as a senior supply chain executive, in several multi-national companies. Most recently he was Head of Bunnings International Supply Chain, responsible for the introduction of Adjuno systems - Lima and Liberty whilst in that role.

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SCLAA Newsletter June 2017 11 Victoria / Tasmania Division Report Daniel Esdaile - Victoria President

Update for 2017 innovative logistics solutions are enabling Smart Cities. I am thrilled to announce that our inaugural mentoring program The site tour will be followed by a networking event at a nearby is underway! I am so proud to be part of the Supply Chain and location where attendees will be addressed by 3 leading Logistics Association during the launch of this program; the Industry speakers. Complimentary drink on arrival and canapes program aims to connect young Supply Chain and Procurement will provided. Cash bar available. professionals with the right people to help coach them on how • Paul Landgren, Director - Retail and Logistics, Sector to develop the right skills to have a successful career in Supply Development and Programs, Department of Economic Chain. Development, Jobs, Transport and Resources As the President of the Supply Chain Association of Victoria, • Russell Thompson, my goal is to continue to drive the supply of this innovation, by developing programs to grow the supply chain community • Dave Sanders, Bestrane and the capability of our future leaders. The SCLAA mentoring Please Click Here for more details and registration program is at the forefront of addressing these goals. Thought Leadership and Product Showcases The program, which services our Future Leaders Group, is the product of the hard work by our dedication volunteer team. Our next event topic is on Autonomous Vehicles (Late July A big thank you to Federick Nasol, Maddison Timperio, Levi - August 2017) – Will autonomous vehicles, drones and AI Del Fierro, Danny Busija, June Parker and Michael Kemeny dominate the transport and delivery market space in the future? for helping to make this event possible! Particular thanks to The speakers for this event include: Federick Nasol for working tirelessly to lead the team to develop • Matthew Lloyd, Innovation Manager at Ford this program. • Bernard Lee, Australia Post Accelerate Manager Please see the following pages to meet out mentoring teams! • Mark Tipping, Tesla Motor Club of Australia Vice President What’s next? Logistics Solutions for Smart If you have any ideas for events, or would like participate in our Cities –Wednesday, 05 July 2017 fun and talented committee, please contact me on vic@sclaa. In conjunction with Bestrane, SCLAA invites you to a site tour of com.au or personally on LinkedIn. Emporium Melbourne’s innovative award winning, underground loading dock and to hear leading speakers describe how Victoria / Tasmania Focus on Committee Members

Hayden Micallef | Graduate Procurement Officer | Crown Resorts What is your current occupation? I have recently started full-time as a Procurement & Supply Intern at . The procurement team at Crown has a very close relationship with warehousing and transportation, which gives us a great insight into wider business operations.I am also a full-time student at Swinburne University, so most weekends are spent getting ahead in class materials. Needless to say, I don't have a whole lot of free time currently!

Why did you join SCLAA? I joined because I saw this as a great opportunity to meet other people and learn from those with extensive experience in the industry. The Thought Leadership series has also been a great opportunity to hear from some of leaders at the very forefront of logistics about what we can expect in the years ahead. The networking events hosted this year have been really enjoyable, and I have been able to learn so much by talking to people from all different backgrounds.

Why did you choose logistics? I like understanding how systems work, and if I see an opportunity to improve a process, that's even more exciting! Logistics is also an industry that isn't going to disappear overnight; even online retailers need product moved from A to B; just like their brick-and-mortar counterparts. It's also fun to work on a B2B level, where you have to look closely at the figures; a couple of cents per unit can quickly lead to a multi-million dollar impact to the business.

What is the proudest moment of your career? I'm motivated by responsibility, so some of the best moments at work have been when I have been asked to perform an additional task which is not a part of my day-to-day responsibility. I have recently been tasked with a resort-wide process improvement project, something which is being driven by the Crown C-levels. The scope is quite broad, and I have been given complete creative freedom with how I wish to approach the situation. I'm proud to say that the entire category team trusts me with something that will ultimately be reported back to the GMs of Performance and Strategy.

What are your career aspirations? I'm interested to see as much of the industry as I can, and gain a well-rounded breadth of industry knowledge. I can see myself in myriad roles, so as long as I am learning, developing my skill set, and having fun too, I'll be happy. SOLUTIONS FOR EVERY PALLET TM

• New and used forklift sales • Short and long term forklift rentals • All forklift service and parts • Elevated work platforms 1800 425 438 www.toyotamaterialhandling.com.au Victoria / Tasmania Focus on Members, Mentors & Mentees

Asaf Katz | Co-Founder & CEO | Truckiez (Member) What is your current occupation? I am the CEO & Co-Founder of Truckiez Why did you join SCLAA? What drove me initially to start Truckiez was the understanding of how fragmented the industry was and how communication was such a pain point. I saw SCLAA as an avenue to cross-pollinate with leaders and operators of the industry. The challenges in the logistics space are of an industry scale, which requires an industry level solution. I feel SCLAA is an important part in that.

Why did you choose supply chain and logistics? As an entrepreneur I like to see spaces with opportunities to bring massive value with simple technology solutions. We’re at the age where customers have incredibly high expectations and the fulfilment of those is an exciting challenge. Specifically, the Australian road freight market is over $50B and has a huge impact on our roads, products, services and safety. This opportunity is fascinating. What is the proudest moment of your career? The proudest moment in my career was by far the first load we managed with Truckiez. The team has worked for over 6 months to develop the solution and to see the process work in real-life was such a joy. The carrier and shipper both had a great feedback and immediately requested more and more features - which is always a great sign. I’m very fortunate to have such a great team What are your career aspirations? Long term I’d like to have my business driving actual change in the industry, allowing retailers, importers and manufacturers to become more flexible so they can service and compete more effectively. When we accomplish that, everyone in the country will benefit. Meet Our Mentees and Mentors Last 15th of June marked a successful launch of the inaugural mentoring program at RMIT Building 80. Participants are treated with fun-filled activities that broke the ice, as well as interesting anecdotes about past mentoring relationships from our senior members. Mentees were also given a few tips on how to engage new industry contacts for the networking drinks event that followed the launch. We would like to give special mention to our moderator, June Parker for moderating such a fun and engaging event on her birthday. We would also like to thank KNAPP, Selection Partners and RMIT for generously supporting our goal to increase the capability of the supply chain industry through this program. It’s a pleasure to introduce all our talented mentees and mentors, involved in the 2017 SCLAA mentoring Program.

Kok Khuam (Elthan) Lim (Mentee) Elthan is currently a student at RMIT University, studying a Bachelor of Business majoring in Logistics & Supply Chain Management. He is set to graduate mid-year 2019, after completing a 1-year work placement as a part of his ‘applied’ program. Being born in Malaysia, Elthan is very passionate about one day improving the synergies between the Malaysian and Australian supply chain industries. His dream career would be in procurement and inventory management, and is well on the way with recently assisting start-up companies in Singapore. By being a part of this program, Elthan hopes to expand his professional network. He also hopes not only to form a life-long relationship with his mentor, but also to make many like-minded friends on the path to success. 14 SCLAA Newsletter June 2017 Andy Irving (Mentor) Andy holds a Masters degree from RMIT in Logistics and Supply Chain Management. He is currently a Logistics Manager at Huawei Technologies. Andy has always enjoyed problem solving, especially in order to benefit customer satisfaction levels. This is what first drew him to our industry, beginning as a Sales Manager for P&O containers. Previous to his current role, Andy was a National Procurement and Supply Chain Management at Visionstream. Here, he created and developed the national team, ensuring a ‘can-do’ attitude. He also implemented a 360 degree feedback system as a part of performance reviews. Andy has also recently trekked through South America.

Umer Nalir (Mentee) Umer is currently studying a Masters of Business at Monash University, specialising in logistics and supply chain management. He is set to graduate in the middle of this year. Umer has recently moved to Australia from Sri Lanka, and has saved to self-fund his move and studies an accomplishment of which he is very proud. Since moving to Australia, he feels he has achieved all of the personal goals he set out upon his relocation. He is currently working as a Materials Manager at The Pantry, Brighton, but has previously worked in procurement. Ultimately, Umer hopes to start his own B2B business, and to be well renowned and a supply chain professional. By being a part of this program, he hopes to learn from his mentor and the one day become a mentor to somebody else.

Matt Gibson (Mentor) Matt holds a Masters degree from the Australian Graduate School of Management in business administration. He is currently a Supply Chain Manager at BASF Australia Ltd, and previous to this role was a Transport Design Manager at Linfox. Matt admires the ability of a supply chain to improve businesses; intriguing him to further pursue his career in this field after his first role as a supply chain analyst for Carlton and United Breweries. Matt’s recent accomplishments include restructuring his supply chains organisation, focusing on outsourcing, and implementing a new supply chain network for agriculture business.

Divya Gupta (Mentee) Divya is a young entrepreneur, recently moving from India to Australia to pursue further studies. She has recently completed her MBA at Deakin University, and hopes to one day complete a PhD in either economics or supply chain and logistics management. Divya currently works within her own start-up business, Outreach Digital Designing, which specialises in SEO and digital marketing solutions. However, the great achievement of starting her first business is not the end; Divya also hopes to start more companies in the future, or to perhaps work as an operations manager. Divya is currently 1 exam away from also being a certified accountant. With her high level of academic knowledge, from this program Divya hopes to develop her real-world skills in order to progress in the work force.

SCLAA Newsletter June 2017 15 Victoria / Tasmania Focus on Members, Mentors & Mentees

John LaVacca (Mentor) John was born in Philadelphia and has lived in Australia since 1991. John is currently based in Melbourne, where he works as the Managing Director at his own consultancy company, ReedKnapp Pty Ltd. John’s professional career has spanned over 30 years, after his first role in the field as a Warehouse Manager at Levitz. In addition to his MBA, John has a deep understanding of business operations, supply chain, technology, and financial management in order to advise multinational companies such as Boeing, Cadbury, Coles , Pfizer, Sony, Woolworths, and more. John previously worked as a Vice President within IBM Global Business Services, and has held various leadership roles in Australia, Asia Pacific and global emerging markets. Prior to his work at IBM, John was a senior partner in PwC leading the Asia Pacific Supply Chain Management Mitchell Foley (Mentee) Mitchell is an RMIT graduate, where he studied a Bachelor of International Business, also studying units in logistics and marketing. He is currently working as a National Sales Coordinator at Scania Australia Pty Ltd, a role which he was currently promoted to. Mitchell is considering pursuing further study, possibly in the area of business information technology. He currently hopes to learn more about creating further efficiencies and positive change in his current role, one day hoping to be a Senior Manager of a sales/logistics team. Aside from his professional work, Mitchell was recently honoured with the inaugural perpetual award for courage, determination, and mateship at his cricket club, in honour of a friend who has recently passed. He has also recently completed a Certificate III in fitness. Michael Vogler (Mentor) Michael is a National Transport & Warehouse Manager at AWH. He has previously worked as a National Operations Manager at BAM Wine Logistics. After studying a diploma in supply planning, inventory planning, and production control at the Douglass Mawson Institute of Technology, Michael’s first job in the field was in Inventory Control at ETSA. He has always enjoyed working in this field, and now wants to help young professionals develop their own skills. Michael has recently established an Australia wide transport networking to deliver freight to Bunnings stores, mentored 5 cadets through VTA cadetships, and reviewed wharf cartage services – reducing costs by over $500,000 per annum.

Agnieszka Stopyra (Mentee) Agnieszka is a student at RMIT University, currently studying a Bachelor of Business majoring in Logistics & Supply Chain Management. She is due to graduate at the end of this year. Recently, Agnieszka has travelled extensively and she also works part-time at Metcash. There, she deals with customer service and small inventory management processes. By being a part of this program, Agnieszka is hoping to learn more about the industry and thus, find a career path she is passionate about as she is currently unsure of exactly which path to take in this field. She is looking forward to working with her mentor.

16 SCLAA Newsletter June 2017 Stewart Warne (Mentor) Stewart first studied a Bachelor of Mechanical Engineering from the University of Sydney, but later found himself working in his first supply chain and logistics role as an Inventory Planner at Johnson & Johnson. He currently works as a Retail and Parcels Applications Manager at Australia Post. He previously held a different role within the same company; A Supply Chain Planning Manager. Stewart has a keen interest in the link between physical operations and the systems used to ensure continuous improvement. He has recently accomplished a career shift, moving from traditional supply chain roles towards IT based roles, meaning he can assist with the ‘digitisaion’ of logistics. Aside from his professional career, Stewart has also lived and worked abroad in Europe and the U.K, and also enjoys travelling with his wife and children.

Left to right: Kok Khuan Lim, Levi del Fierro, Agnieszka Stopyra, Divya Gupta, John LaVacca, Matt Gibson, Danny Busija, June Parker, Michael Vogler, Stewart Warne, Andy Irving and Federick Nasol

Networking Drinks and Craft Squires Brewery Lounge Following the networking program launch the team joined the rest of the Community for Networking Drinks and canapes at The Crafty Squire Brewery Lounge! See more information below. Thanks to all those who attended our networking event at The Crafty Squire Brewery Lounge on 127 Russel Street on Thursday 15 June 2017.We had an amazing turn out with everyone enjoying Craft beers, canapes and some networking!

SCLAA Newsletter June 2017 17 2 0 1 7 Book your tickets online now Friday, 17 November 2017, The Grand Ballroom, Luna Park, Sydney

The Supply Chain & Logistics Association of Australia (SCLAA) is pleased to announce that the 2017 Australian Supply Chain and Logistics (ASCL) Awards will be held on Friday, 17 November in The Grand Ballroom, Luna Park, Sydney. These historic and prestigious National Awards, presented by the SCLAA, have been running for fifty seven years making them the most sought after, recognised and influential awards across the Supply Chain, Logistics and Transport industries

Click here Call for Submissions Now Open to submit your entry Submissions close 16 September 2017

PH: 1300 364 160 [email protected] www.sclaa.com.au 2 0 1 7 2017 ASCL Award Categories ASCL Industry Excellence Award ASCL Supply Chain Management Award This Award recognises and acknowledges outstanding Supply Chain Management (SCM) is the oversight of achievements and contribution by an individual currently materials, information, and finances as they move in a engaged across the supply chain industry. Persons process from supplier to manufacturer to wholesaler to nominated for this most prestigious award will be leaders retailer to consumer. This award recognises an organisation and will have made significant change to the way a supply that can demonstrate significant achievement within chain is managed and improved either academically, a section or across their entire supply chain. Nominees physically or technologically. Originally awarded should be able to clearly state the design and achieved in 1987 and dedicated to Mike Munns, FAIMM, this results of the project or process that was envisaged and award remains a cornerstone of SCLAA’s commitment then implemented. The trophy was first awarded in 1984 to recognising and promoting the importance of the and is dedicated to Doug Beattie. supply chain industry and its people to continuously improving organisational strength and growth. Criteria: The criteria for this award is not limited by industry as all industries Criteria have a supply chain. Manufacturers, distributors, wholesalers, Any person nominated with demonstrable achievement that retailers, and materials or resource service industries can and do has provided change, improvement, education, support, play a vital role in supply chain deliverables. development, implementation or significant results that has bettered their own or general supply chains. Limited to Australian citizens working technologically, academically or physically across the supply chain industry. The judges will ASCL Training, Education & Development Award look at the sustainability and national and/or international implications of the demonstrated achievements. Training, education and development remains a vital part of allowing knowledge to be utilised for new ideas and supply chain improvements to be discovered and then implemented This award will be presented to a ASCL Future Leaders Award company that can best demonstrate their committeemen, application and results of providing training, education The purpose of this award is to provide incentive and and development of their people. The trophy was first recognition to young supply chain professionals who are awarded in 2002 and is dedicated to the late Professor both currently working in and wish to continue their career Peter Gilmour. path. Nominees for this award should be able to demonstrate their passion and commitment to taking the supply chain Criteria toward tomorrow. The SCLAA wishes to showcase finalists Any company nominated for this award must be directly involved and provide impetus to continue to attract the brightest within the supply chain industry. The demonstrated development, to the industry. First awarded in 2009 and dedicated to training and education of person or persons employed by the Vince Aisthorpe. nominated company is a mandatory requirement to be considered Criteria: for this award. The judges will pay particular attention to where the supplied training, education and development has led to Any person under the age of 30 that has shown proven improvements achieved for both the company and the individual. committeemen to learn and gain knowledge and has applied their achieved skills to deliver improvements within their supply chain field. Particular attention will be given by the SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE judges where nominees have been encouraged and able to ASSISTANCE OR FURTHER INFORMATION, PLEASE use new techniques, technology or developed new processes. CONTACT THE SCLAA NATIONAL SECRETARIAT. P: 1300 364 160 / E: [email protected] 2/3 2 0 1 7 2017 ASCL Award Categories ASCL Information Technology and ASCL International Supply Chain Award Management Award Recognising that Supply Chains know no boundaries, the Information remains the most important requirement of any ASCLA International Supply Chain Award is given to a Company, supply chain. Information technology is where the majority Association or an Individual that may operate internationally of supply chain improvements has been made. Nominees for and are able demonstrate their capability, commitment and this award will demonstrate where their use of existing or achievements across any spectrum of the sciences, practices, new technology has provided significant improvements to disciplines or efforts to promote and improve the knowledge their management of information and/or their supply chain and acceptance of the importance of the supply chain processes. The trophy was first awarded in 1994 and is dedicated to the late Len Smith FAIMM. Criteria The issue of this award is not determined from any specific or Criteria objective criteria. It is determined to provide evidence, publicity The judges will be looking for nominees that can provide and reciprocity against achieving closer relationships and reasonable detail in the determined area where the technology increased recognition of the supply chain as a global industry. was correctly applied and what - if any - obstacles were Judging will be limited to 3 judges, not necessarily drawn from discovered and how they were overcome to achieve the the standard judging panel but drawn from persons considered information improvement. The technology can be physical, suitable and capable of determining a fitting recipient. logical, or cloud based applications and the technology is not limited to just pure information although it is expected that information of some sort would be a beneficiary.

ASCL Environmental Excellence Award

The ASCL Environmental Excellence Award recognises corporate leadership contributing to the solution of environmental sustainability within our industry through performance and action. The trophy was first awarded in 1966 and is dedicated to Mr Ken Pike. Criteria The development or delivery of a service or initiative that significantly contributes to the solution of sustainability through a reduction in energy, materials and or natural resources. Describe the application and applicability to the industry thereby promoting best practice. Describe how the initiative has raised the level of awareness of the environment and sustainability within the organisation.

To make your online submission, click here

SHOULD ANY PERSON HAVE ANY ENQUIRES, REQUIRE ASSISTANCE OR FURTHER INFORMATION, PLEASE CONTACT THE SCLAA NATIONAL SECRETARIAT. P: 1300 364 160 / E: [email protected] 3/3 Queensland Division Report Clipex and AppleJack Site Tour Shows Link Cloud Based Business System and Supply Chain ROI

An exciting site visit on 21 June 2017 hosted by farm fencing company, Clipex, and business-systems provider, AppleJack, showed how rapid growth can be helped strongly by a great business system. Clipex is a family owned company that saw the shortcomings of older style fencing and traditional sheep and cattle handling equipment. They innovated and theirs is the easiest and strongest animal fencing in the world, and some of the most feature-strong sheep and cattle handling equipment available. Their supply chain and logistics have had to adapt rapidly. In fact, the company only started in 2007, now employs 70 and exports around the world. And as a manufacturer producing in China, bringing it here and then exporting, accurate supply and stock details were incredibly important, as was the ability to communicate these to customers. But the previous business system in Clipex hadn’t worked – 1. It wasn’t producing the right reports 2. It didn’t allow for accurate invoicing 3. It didn’t allow for branch specifics 4. It didn’t allow for back orders 5. And it missed some basic information Clipex evaluated options and decided that a Netsuite ERP customised by AppleJack would achieve the best return.Clipex’s priorities were Reporting accuracy, Intuitive use and a good return from a tight budget The AppleJack project saw the companies create procedures and modifications to support Clipex’s existing practices. Clipex had unique deposit/ fulfilment/ revenue recognition requirements that Netsuite didn’t default to, and these were developed and delivered by AppleJack. There were also reconciliation issues arising from the old system that needed to be resolved along with a new chart of accounts to be set up.The project commenced September 2015 and go-live was one month later, and the results of the new Netsuite system by AppleJack were impressive - 1. Clipex cited a clear breakeven within 6 months! 2. Gains were made across inventory, financials, sales history, seasonal demand, sales conversions, reporting accuracy, timeliness and more. 3. Everything was successfully linked to a single truth, so an event in one area reflected accurately in another 4. It’s reliable with an industry-beating 99.97% uptime, including updates The tour included a bus ride from the head office to the new and much larger warehouse and storage centre. If you wish you’d been there for an impressive case study, make contact with AppleJack to arrange a private version – joel. [email protected] / Tel 07 3330 2000

SCLAA Newsletter June 2017 21 The Paradigm Shift… “Technology needs to be seen as an enabler and point of differentiation (or investment), not purely as a cost or expense.” (Scott Penno, GM, Allied Telesis) If reading surveys aren’t your thing – here’s our short interpretation. The Zebra Warehouse Vision 2020 Global Survey Results confirm that more than half of organisation/functions will improve or dramatically increase their capability by 2020 and whilst the vast majority will evaluate their supply chain network in the next 12 months, downtime remains a significant issue (as are ongoing performance, productivity, turn-around time and accuracy statistics). What’s a contradicting result within the report, is that very few organisations surveyed see their logistics capability as an area for differentiation.

What causes us to behave like ostriches and stick our heads in years of industry employment, it can be pulled off data, as can the sand? Is the paradigm technology shift seen as an enabler routes, information and prices online at the touch of a button. and conduit to best practice, or a necessary and resented Technology has created a non-exclusive global communal cost peril that businesses ignore or avoid? Management and playing field irrespective of how established your businesses is, business owners will always want to drive operational output or its size within the industry. and profitability. So, if it’s acknowledged that transformative StarTrack has written many articles around the importance of technology is pivotal to best practice, do we have to break the “best of breed”, however, their “Beware the hype” or in simple bank to achieve it? Perhaps rather than label the supply chain terms, “Buyer Beware” caution stick to SME’s is surprising. Whilst or logistic function a cost (or profit) centre, we can view the shift they do recommend choosing logistic partners carefully and as an investment and tipping point of opportunity. working with people that “understand both you and your Economic and environmental conditions continue to drive the customers”, they suggest that the cost and burden is often out contribution economy of scale, as does political fragmentation of proportion to return of cost savings. in the flow of goods from emerging markets and economies. In recent years, unified telephony communications experienced Prior to the boom of E-Commerce and E-Business, reach from a similar technological paradigm shift from asset owned on-site a technological perspective, was limited by the number of solution, to hybrid (a combination of on-site and cloud), to the fax machines, telephone lines, vehicles and drivers available, now popular trend of “rent” a cloud solution. We’re not saying coupled with depth of knowledge and know-how from years that one shoe fits all, however, SME’s want scalable, affordable, of tenure in a business across industry norms. How many best practice solutions. SCAA have chosen to partner with businesses nowadays have an operational fax machine in their ShoreTel – why? Because it’s an affordable, global system, office or someone sitting at a phone taking an order, just one at built specifically for purpose and to service the SME space (5 a time? Now you can’t give away a fax machine and analogue – 20,000 end points). The system has no end of life and free phones are only good for copper wire recycling. We’re also software updates for the life of the phone, making it the Lowest seeing a younger workforce whose entry is their tech savvy. Total Operational Cost option for SME operations. It’s a valid Information and knowledge no longer purely comes from

22 SCLAA Newsletter June 2017 example to draw parallels from. The ShoreTel phone system on phone calls. When it works, it can increase productivity isn’t always the cheapest you can buy (although it is total dramatically. When you’ve chosen the wrong product for your lowest operational cost Nemertes certified). For our customers, environment, or it’s not been set up correctly, it’s a 50 Shades it’s not just about cost – it’s all about the measurable ROI and storyline and will cause you a lot of pain without pleasure. Just performance they get from the free software upgrades, phone look at your house, where competing Wi-Fi devices all struggle features and seamless unification to provide mobility, data for bandwidth and connectivity and the kids whine when and reports as well as cost savings in the medium to long their streaming freezes!! If your household Wi-Fi goes haywire term, or option of reducing scale in the event of a market or down for a few hours its manageable, if your warehouse downturn. The converted see the phone system as one layer Wi-Fi goes down or has issues, its panic stations, as everything of a business investment that delivers return from a seamless stops. “It is not something to skimp on and assume it will be communications platform across all areas of a business. OK,” says Mark Skipper, (Director of the Supply Chain & Logistics Association of Australia), “Supply chain systems are mission In the past decisions were based on budget. With the “Age of critical and need to be 100% reliable and available.” Cloud”, SME’s now have the option of “pay as you use”, so if you don’t need to justify the asset (something more common for If you can hear violins playing the Godfather music and you’re larger businesses so it can be depreciated), having scalability feeling sorry for yourself because you think there’s no option AND best of breed technology is the gamechanger. beyond industry mainstream products there is a new kid in town. SCAA have partnered with a global product that out The supply chain and logistics arena has vast opportunity to performs and thrives in complex RF environments where differentiate itself. In warehousing, manual order processing others fail. How? Think seamless interference free, large scale has been replaced by PTV and PTL or for smaller operations, blanket Wifi coverage, with ease of deployment and simple, via bar code scanning through either a hand held device or low cost management that the competition just can’t match. wristband. We now use our phones or PDA’s as our virtual How would your systems performance change if you could computers or laptops connecting us to multiple platforms. scale over 100,000 sqm in a single system and offer wireless Hospitals use phones to maximize orderly resources for redundancy and roaming free operation? This product has transporting patients. They have an app that works akin to been designed to thrive in complex building structures and can ordering an Uber. The orderly decides if they’re close to the be deployed in refrigerated and dry warehouses, regardless of patient whether they accept the job. Reports can be run on indoor or outdoor environments that can be the Achilles heel how many patient transfers they accept, what distance they’ve of connectivity. travelled around the hospital and how long it’s taken, etc. Key is no resource is idle. How we approach the solution has We’re giving our Wifi a bit of a plug, because the most dramatically changed. IT’s a brand new world… (excuse the important role of technology is to keep abreast IOT (Internet of pun, we couldn’t resist ourselves). Things), which has greatly increased the size of the accessible market. If suppliers use the Internet to market goods or In short, businesses could embrace and immerse themselves services and can sell world-wide, the transparency the internet in the best technology their budget can afford versus avoiding provides regarding pricing and routes have created a loss technological advancement. It’s not about the cost, it’s about of strategic levers that allowed businesses previously to SME survival and keeping abreast with what is driving the grow preferred accounts with higher margins. SME’s ability shift – the customer. Automation of systems and processes to leverage competitive suppliers to achieve greater sales are evolving at 100 kph. Blink and it will pass you by. For volumes to balance out this disadvantage can only be achieved most, if your business can’t create instant access or accurate through accurate current data, that balances out the reduced to the minute mobile data and transparency across available transaction costs lost to the purchaser through completing transportation mode choice with real time freight rates, you transactions faster and more efficiently. Without the right possibly need to rethink your business strategy or pricing systems or collaboration, the irony is that the lack of investment model. in technology becomes the cost to the business and moving For smaller businesses, developing entrepreneurial dynamic forward, it must be the enabler. partnerships and alliances that foster growth and create reach SCAA offer award winning leading Wifi and Communication through sharing data and connectivity, that deliver best of solutions to the Supply Chain and Logistics industry. SCAA breed business practice and responds to the need for real time is the only certified Australian direct integrator for the Allied data on demand is key. Telesis Extricom (ATW) channel blanket solution. Contact But before we get ahead of ourselves and rush out to order the us for further information or organise an obligation free latest and the greatest, let’s give a shout out to the humble Wifi. review of your current warehouse and office communication Irrespective of environmental changes, customer expectations infrastructure. [Email [email protected] to receive a and management’s drive of continual improvement, we copy of the 20/20 report] sometimes forget the basics. WIFI. Have you ever owned a www.scaa.com.au | 1300 762 277 | [email protected] dog and unfairly blamed it for a bad smell within a group, when you know – it wasn’t the dog? (“It wasn’t me, it was the dog…”) The same can be said for Wifi. It gets blamed for systems being down, lack of connectivity and poor quality

SCLAA Newsletter June 2017 23 24 SCLAA Newsletter June 2017 CPL certification at work

Samuel Appah is a Supply Supervisor with years’ experience in stores management and six the United State Government, Department years’ experience in procurement management. of State, Accra, Ghana who is charged with Samuel has a great desire and passion for supply the responsibility of ensuring entire stock chain as it interfaces with customer satisfaction. management of the US Mission by supervising Samuel holds Master of Science in Logistics and the supply clerks providing materials for Supply Chain management, and believes CPL continuous flow of operations. certification will help improve the knowledge Samuel helps the operations by updating already acquired and emerging trends of the consumption information to determine the function. reorder and maximum to avoid excess stock and stock-outs respectively. Samuel has twelve

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SCLAA Newsletter June 2017 25 Trade & Transport Day at GS1 Supply Chain Week 2017 Sydney: 7 September Melbourne: 14 September Special $100 discount for SCLAA members The need for end-to-end visibility in your supply chain, without the gaps and black holes that currently exist, is increasing. Your freight may pass through several logistics providers, not all of them known to you, and a lack of visibility and interoperability between organisations results in inefficiency and cost. GS1 standards break down these barriers by creating visibility across the supply chain, through multiple parties from origin to destination. Join us to hear from industry experts and stakeholders as they outline the findings, benefits and challenges of new age visibility solutions, some of which are here today. Learn how you can benefit and what steps you can take to improve visibility in your own supply chain. Cost includes full day catering and networking drinks at the end of the day. Simply enter the promo code SCW2017sclaa at registration to receive a $100 discount for entry. Full event details and registration here Sydney Melbourne Date: Thursday 7 September 2017 Date: Thursday 14 September 2017 Time: 8:30am – 5pm Time: 8:30am – 5pm Venue: Doltone House Jones Bay Wharf, Venue: Sumac & Sketch, Central Pier, 161 26-32 Pirrama Road, Pyrmont NSW 2009 Harbour Esplanade, Docklands VIC 3009

Contact: Katya Saliba, Events Manager, GS1 Australia E [email protected] T +61 3 9550 3476

SIMPLIFY.SYSPRO.COM/ERP | [email protected]

Copyright © 2017 SYSPRO. All rights reserved

26 SCLAA Newsletter June 2017 SCLAA VIC/TAS Thought Leadership Series

How will autonomous vehicles, drones and AI change the transport and logistics industry in the future? Wednesday, 2 August 2017

Autonomous vehicles technology is moving at an astounding pace. Worldwide, companies are investing heavily in technology which will revolutionise logistics over the coming decades. Join the SCLAA for our 2nd Thought Leadership event of the year, where you will have the opportunity to network and hear from industry leaders, on where they see autonomous technology taking us in the future and how your business can seize the opportunities that will present themselves. When: Wednesday, 2 August 2017 Where: Honey Bar, 345 Clarendon Street South Melbourne Time: 6.30pm - 8.30pm Parking: Limited on street parking available Cost: Members: $20.00 (additional parking available at Albert Park Non Members: $30.00 or at South Melbourne Market) Affiliate Member: $25.00(CILTA, CIPSA, AIP, APICS)

Finger food will be provided all evening and all attendees will receive a complimentary drink on arrival.

Speakers Registrations close 27 July 2017 Matthew Lloyd – Innovation Specialist at Ford Australia Innovation has been a large part of Matthew’s career which has seen him work on various projects in the automotive industry from prototypes through to new product implementation. Matthew’s career has given him a wide range of experiences from CAD through to Sales and more recently the challenging but rewarding Innovation Specialist role at Ford Australia. Matthew’s diverse skillset and knowledge has seen him work in a multitude of different roles across various industries with the common factor being change. Matthew has also worked for Edag Australia and Saab through volatile times leading to exciting opportunities and exposure to international business. Bernard Bernard Lee – Head of Mark Tipping – Vice President, Tesla Owners Autonomous Delivery Program, Australia Club of Australia Post Accelerate Mark has been fortunate to work with leading Bernard works in Australia Post’s Accelerate technologies throughout much of his career. team heading up the autonomous From starting one of Australia’s first SaaS delivery program whilst supporting businesses and working with Ontology Agents other future ecommerce initiatives. The (artificial intelligence) in the late nineties, Accelerate team operates with a lean to running bleeding-edge technology programs and more start-up mindset and also has a corporate venture fund to recently consulting in technology strategy at one of Australia’s invest in emerging start-ups. Bernard has previously worked major brands. Mark is currently the Vice President of the Tesla in Corporate Strategy within Australia Post, developing Owners Club of Australia and has travelled more than 50,000km the organisations brand new strategy refresh to become in his Tesla on Autopilot – that is, watching over the car whilst Australia’s leading ecommerce company and reform of the it makes the driving decisions. letter services and commercial partnership strategies. REGISTER ONLINE NOW

Email: [email protected] Phone: 1300 364 160 SCLAA Newsletter June 2017 27 Western Australia Division Report Brian Lynn - WA State President

SCLAA (WA) maintained its ‘at least one event a month’ objective for 2017 by following earlier visits to NextDC and Q-Catering with a May outing to the Toll Express facility in the international airport precinct. An early morning crowd of WA logisticians enjoyed refreshments and networking opportunities before listening to Kevin Welch (Regional Manager, SA and WA) speaking in detail about the site’s operation and the structure of the Toll Group as a whole. Particularly evident was the increasing role that technology plays in its business, including the capability to GPS track all prime movers and trailers. This yields benefits including monitoring the progress of deliveries, asset tracking, speed limit compliance and driver fatigue management. Ongoing staff training was also emphasised as a key component of Toll’s business offering. An aerial site tour followed, from the vantage point of the overhead walkway. This afforded an excellent opportunity to view the overall size and layout of the operation, including the dedicated chiller and food handling component. Readily apparent were the measures taken to facilitate easy access of delivering vehicles to the site, via the central runway while at the same time protecting drivers, pedestrians and MHE operators. As an aside, it was interesting to learn of the limited life span of the site, which is slated for demolition when construction of Perth Airport’s third runway commences. All agreed that the visit was highly interesting. Particular thanks are due to Kevin, Mike Rowles (Toll Business Development Manager) and the overall Toll Group for being a National Partner of the SCLAA. By the time you’re reading this, the WA group will have visited the Bayswater Instant Waste facility, and will be gearing up for what promises to be a notable event, in collaboration with ASCI, a joint presentation by Indrasen Naidoo, Supply Chain Director of Roy Hill on how the organisation won last year’s SMART award for Excellence in Supply Chain Management and Distribution, and by Karen Livey on Developing People to Cope with Change. The venue will be the Studio at Crown Burswood, with high calibre refreshment and networking opportunities. One not to be missed!

28 SCLAA Newsletter June 2017 NSW Looking ahead Tim Charlton - NSW State President

Another participating member said that it was “the most What’s been happening? advanced parcel/ hanging garment sortation facility” they In May NSW members were fortunate to visit the Toll IPEC had ever seen. “It was fascinating to be shown through the Bungarribee Depot in Sydney. Special thanks is due to our hosts operation step by step and understand each process”. who were open to answering questions and sharing insights. If your organisation would like to showcase an innovative “It was interesting to see how the latest technology is used in solution, feel free to reach out to the committee on nsw@sclaa. freight distribution, particularly the main control room where com.au information is accessible in real time” SCLAA member.

SCLAA Newsletter June 2017 29 10th Annual South Australian Major Projects Conference

10th Annual South Australian Major Projects Conference The 10th Annual South Australian Major Projects Conference is taking place in Adelaide this year as the state invests in key infrastructure projects in the education, defence and transport sectors. A new school in Adelaide will be the state’s first vertical school, in close proximity to the Park Lands, Universities, the Botanic Gardens and the Zoo, among other key Adelaide attractions along North Terrace. Turner and Townsend Thinc, Associate Director, Nathan Hawkes profiles the project which builds on the government’s infrastructure investment to create a forecasted 200 new jobs for SA. Retailer AGL is building the world’s largest Virtual Power Plant (VPP) by increasing storage capacity of solar batteries installed across Adelaide. The $20 million power plant is a public-private investment between AGL and the federal Australian Renewable Energy Agency. AGL Executive General Manger in New Energy, Elisabeth Brinton addresses the benefits of the VPP project to both customers and the electricity market. The flagship Future Submarine Program (SEA1000) is expected to form the backbone of defence in Australia, delivering an affordable and sustainable submarine capability of critical strategic importance to the nation’s maritime security planning. Defence SA Chief Executive Andy Keough will illuminate developments on the Future Submarines program. Works on Adelaide Airport see the airport revitalised with a $50 million, 165-room hotel expansion, creating approximately 350 jobs during construction. By 2044 the terminal’s size is expected to triple to accommodate a growing international market. Executive General Manager, Planning and Infrastructure, Adelaide Airport, Vince Scanlon, profiles these developments which will enhance Adelaide Airport’s standing as a major infrastructure and economic asset in South Australia. Alongside traditional major projects such as the Northern Connector Project and the Adelaide Festival Plaza Redevelopment, the Conference will also profile smart ICT in Infrastructure, smart city initiatives and driverless car technology.

30 SCLAA Newsletter June 2017

ACT & Southern NSW Division Report Gary Pearce - ACT/SNSW State President

The SCLAA ACT/SNSW Division had a personal tour of the Canberra Airport International Terminal on 18 May. The occasion commenced with a presentation by Canberra Airport executives, outlining the initial stages and processes involved in developing the International Terminal facility, and then the arrangements that had to be made for Singapore Airlines to fly Singapore - Canberra – Wellington NZ and return four times a week, carrying both passengers and freight. Qatar Airlines will be using the Canberra Airport International Terminal for similar services in the near future, with plans in place to introduce other International carriers to the Canberra market in the future.

After the presentation we had a tour of the International Terminal. As it wasn’t a day that Singapore Airlines were operating, we had the terminal all to ourselves. We were provided with details of International Arrival and Departure processes, including security, screening, customs and quarantine practices. The logistics behind this facility are incredible, as are the design and architectural features of the building and surrounds. With the number of International travellers through Canberra Airport expected to increase considerably in the future, Canberra Airport has had to develop a facility suitable to meet all current as well as future demands.

While passenger numbers are close to initial expectations, the freight capacity requires some further development – the infrastructure and operating capacity are in place, but more needs to be done to encourage local and regional businesses in particular to start using the services (but as it was described to us, “cracking this nut is already in the planning”).

We then went to the Canberra Airport’s Vibe Hotel, which is situated within the airport complex, to enjoy some networking and social activities, not to mention the fine food and drinks. A special thank you to Noel McCann and Susan Mulligan from Canberra Airport for the time and effort that they put into organising and hosting such a successful event.

The SCLAA ACT/SNSW Division has a small membership base, and we welcome more members to join our young association of like-minded people who are seeking a networking opportunity, and to interact with similar business owners and managers across a broad range of industries and experiences.

Our vision is to grow and further develop the SCLAA in this region in order to improve the overall quality of supply chain service delivery, to the benefit of our respective businesses, our clients, our clients’ customers, and the local economy in general. We can do this by increasing and diversifying our membership, accessing and sharing our respective skills and resources, providing localised and customised training programs, organising special events with experienced guest speakers, and providing a networking opportunity for like- minded career logisticians. ACT & Southern NSW Division Report Gary Pearce - ACT/SNSW State President

This year we have already presented ten 5 year Service Award Certificates to our members – I was the proud recipient of my Award in May and have thoroughly enjoyed my time as an SCLAA member. ACT DEFENCE INDUSTRY FORUM

Recently I attended the ACT Defence Industry Forum held in Canberra. The focus of the Forum was to hear how the ACT and Commonwealth Governments plan to grow the defence industry, what professional networking opportunities are available, and what the CBR Innovation Network offers, particularly for new and emerging businesses looking to enter the market.

There were four speakers during the evening, Ms Kate Lundy (ACT Defence Industry Advocate), Ms Alison Everett (Centre for Defence Industry Capability (CDIC)), Mr Petr Adámek (Canberra Innovation Network) and Mr Rob Forbes (Australian Industry & Defence Network (AIDN)). As part of the ACT Defence Industry initiative, the ACT Government is developing the Canberra Region Defence Industry Capability Directory, which currently has well in excess of 100 Defence Industry members and growing, and in the near future SCLAA ACT/SNSW will be included so we can raise our profile in the Canberra region.

It was emphasised throughout the evening that Canberra’s thriving and vibrant defence related small-medium enterprises, defence primes and supply chain participants see a clear advantage in locating their Australian defence presence in Canberra.

Kate Lundy conveyed that in 2016, the Australian Government released the Defence White Paper (DWP) committing $195 billion of capital expenditure over the next 10 years to renewal of Defence capability; a commitment underpinned by a new approach to procurement and recognising Australia’s defence industry as a fundamental input to capability. Australia’s largest concentration of defence and national security agencies, assets and organisations are located in Canberra. 11 of the top 40 defence contractors, including two locally grown companies, CEA Technologies and Aspen Medical, are headquartered in Canberra. Close proximity to key decision makers is an essential reason for being in Canberra. A key point during the evening was that the requirement for supply chain and logistic support is essential to Defence.

One of the associations presenting during the evening, that SCLAA Members and Partners should consider, was the Australian Industry & Defence Network Incorporated (AIDN). AIDN is the peak industry association for small-to medium enterprises (SMEs) wishing to do business in the Defence and security sectors. AIDN’s mission is to assist members in maximising their profitability through networking and enhanced business opportunities with Defence and Defence prime contractors, and initiatives which improve management skills and expertise. Gary Pearce President (ACT/SNSW Division)

SCLAA Newsletter June 2017 33 SCLAA WA and ASCI Making MRO Supply Chains Relevant in a Digital Economy Wednesday, 26 July 2017

Learn the story so far of a transformational journey involving advanced planning & scheduling, innovation, disruptive technology, demand driven planning, asset management, predictive analytics, supply chain performance metrics, network design, process improvement and not least the human side of change management towards a world class MRO supply chain. Kindly sponsored by: When: Wednesday, 26 July 2017 Kindly Sponsored by: Where: The Studio, Crown Resort, Burswood WA Cost: SCLAA & ASCI Members: $20.00 Other Affiliates (CILTA & CIMA): $30.00 Non-Members: $40.00 Time: 5.30 pm - 9:00 pm Parking: Park in any resort car park. The Studio is situated between the Crown Theatre and Crown Towers hotel. Entry is from the main Crown concourse.

Enjoy the opportunity to enjoy Crown hospitality and network with major WA Supply Chain players, whilst listening to: • An account of how Roy Hill’s progressive approach to Supply Chain innovation earned it the 2017 Smart Conference, SMART Award (the 1st ever from WA!) for Exceptional Supply Chain Performance. • How neuroscience can be used to develop people to cope with change in the digital economy. • The unique Roy Hill Operating Model and Systems Thinking LIMITED SPACES AVAILABLE

Presenters Registrations close 19 July 2017 Mike Lomman, General Manager Demand Chain. Mike is opening the presentation by speaking about systems thinking, the core disciplines of planning, scheduling and execution, and the Roy Hill Operating Model. Indrasen Naidoo, Director of Supply Chain for Roy Hill Indrasen will present how Roy Hill implemented a production driven approach to designing & operating their MRO supply system. This initiative won the 2017 Smart Conference, SMART Award (the 1st ever from WA!) for exceptional performance with an emphasis upon innovation and successful business strategy implementation. Karen Livey, Past President of ASCI WA Karen will present on the topic of transformational change in modern organisations. Karen Livey will show how neuroscience can enable people to cope with change and how this can be used to engage and develop staff to be ready for a world disrupted by technology. REGISTER ONLINE NOW

Email: [email protected] Phone: 1300 364 160