2014 Annual Report

Strengthening Community, One Family at a Time “I alone cannot change the world, but I can cast a stone across the waters to create many ripples.” -

Creating Impact through Community Partnerships

2 At Hillside Family of Agencies, we believe data. These economic challenges put identity. Through this process, we developed that healthy, successful children, youth tremendous stress on our families. our new brand promise: “to provide and families are the essential foundation compassionate, comprehensive and effective Central to our work on behalf of children, of thriving communities. We are focused health, education and human services to youth and families is providing exceptional on strengthening the communities children, youth and families whose challenges health, education and human services, we serve by providing families greater threaten their ability to stay together, realize through an integrated, holistic system of care. opportunities to succeed. However, echoing their full potential and enjoy healthy, We provide cradle-to-career services for Mother Teresa’s famous words, we recognize happy lives.” Following in our founders’ more than 11,000 families—from child that we cannot accomplish this alone. footsteps, we are dedicated to treating every welfare, mental health, youth development That is why over the last year, we have individual we serve with respect, and family development, to juvenile justice, continued to cultivate strategic relationships understanding and compassion. special education, developmental disabilities with community partners. and safety-net services. Hillside and our strategic partners will Likewise, our agency’s successes in 2014— continue to collaborate to deliver the best Through strategic partnerships, we are which are highlighted in this Annual Report— possible care and to build stronger families in creating new and innovative services, clinical cannot be attributed to any one person. Our the communities we serve. Together, our centers and conducting innovative research work is the result of an amazing and talented collective work is sending giant ripples across with our academic partners, such as team of staff and Board members. Our team the region to build stronger communities. Columbia University, RIT, the University of is comprised of what we call “idealistic Rochester and the University of Tennessee. pragmatists” because they conduct their Sincerely, work with the unwavering belief that anything Our commitment to helping families has been is possible, while recognizing the unique a cornerstone of our agency since our founding challenges faced by the families we serve. in 1837. Our founders, some of whom were Roger B. Friedlander involved in the Underground Railroad and in Today, the most serious challenges facing Chair, Board of Governors the women’s suffragette movement, families are the effects of a troubled economy, understood that respect and dignity are critical namely severe poverty and unemployment. to making a difference in people’s lives. Consider that Rochester and Buffalo are the third and fourth poorest cities in the nation, This commitment also is at the heart of an Dennis M. Richardson respectively, according to U.S. Census Bureau effort we undertook in 2014 to reevaluate our President and CEO Creating Impact through Community Partnerships

1 Overview

l Hillside Children’s Center Hillside serves communities in 41 locations throughout and Maryland.* l Hillside Work-Scholarship Connection l Snell Farm Children’s Center Hillside Children’s Center (HCC) provides Central services for children, youth and families in the Region areas of behavioral health, mental health, child welfare, juvenile justice, special education, Monroe safety-net, family development and Region developmental disabilities. Hillside Children’s Foundation (HCF) raises funds to support all of the service affiliates of Western Hillside Family of Agencies. Region Hillside Work-Scholarship Connection (HW-SC) helps at-risk secondary school students stay in school and earn their high school diploma, while providing invaluable part-time work experience and job skills to help prepare them for life after graduation. Snell Farm Children’s Center (SFCC) provides specialized residential treatment and education for adolescent boys. It is located on a rural residential Prince George's campus eight miles north of Bath, New York. County, MD Hillside Service Solutions (HSS) provides services to Hillside youth, family and staff in the areas of purchasing, food service, nutrition services and property services. HSS also offers retail sales in catering and food distribution for *Dots may represent multiple locations businesses outside of Hillside Family of Agencies.

2 Our Services

For a full listing of services in each of these Early Childhood Development Home- and Community-Based categories, use our Find a Service search tool Neighborhood and home-based services that Wrap-Around Services at hillside.com. support and enhance the development of Offering individualized services and care children from birth to five years of age. coordination to help families resolve challenges. Adoption Specializing in international, waiting-child Family Development Non-Secure Detention and special-needs adoption. Neighborhood and home-based services that Preventing youth who are awaiting due support and enhance child and family life process from committing further offenses by Adult Health Home development. providing short-term care under close Integrating behavioral health, medical and supervision of specially trained staff. social support services for enrollees through Family Finding care management. A range of services to help create lifetime Outpatient Treatment networks for disconnected youth. As part of Providing crisis intervention, individual/ Customized our commitment to help youth make family psychotherapy, diagnostic evaluation Developing services as required to meet permanent family connections, we offer and assessment. needs and build on strengths of children, services, training and consultation for public families and communities. and private agencies providing services for Residential Treatment Treating children and adolescents with Day Treatment Education child welfare, juvenile justice, mental health and development disabilities. severe emotional challenges 24 hours a day, Serving youth, ages 3–21, to help them 7 days a week in partnership with their overcome the emotional and behavioral Foster Care families. Medical and education services are challenges that interfere with learning, Supporting trained and experienced foster also provided. so that they may return successfully to parents to provide respite or longer term their home district. care for children while return to home, Youth Development School- and home-based services that help Developmental Disabilities adoption or other permanent living arrangement is pursued. at-risk youth stay in school and achieve Providing case management and residential academic success. Safety-net services provide services to maximize skill building and support to runaway and/or homeless youth. independence through the use of evidence- based practices.

3 Nick

4 Changing a Life through Music In the song, “Thunder Road,” Bruce Springsteen performance, his skills as a musician grew, as sings about how he got a guitar and learned how did his insatiable desire to learn.” “After discovering to make it talk. At Hillside, Nick got a guitar— music and having and it completely changed his life. Now age 19, Nick exemplifies the very best of Hillside success stories. He has taken his musical When Nick came to Hillside’s Varick Campus in talents to Monroe Community College, where he is Kim teach me Romulus, New York at the age of 14, he was quiet, studying Music Performance in the 2+2 Program. the bass and guitar, withdrawn, and disinterested in participating in Nick hopes to complete his degree at the Eastman program services. The one thing he expressed School of Music or another renowned music a whole new world any interest in, according to Kim, Campus school. When not taking six music classes at once, Recreation Specialist, was learning how to play a he writes songs as a creative outlet. opened up for me.” musical instrument. Besides working toward his dream of becoming a Once staff introduced Nick to the bass guitar, rock Nick also hopes to inspire other kids who he became happier and the programming began are facing challenges and learning how to cope. to have a bigger impact. Soon after, Nick “I can relate to the place they’re at and want to became the bass player in the Youth Voice Band show them that it can happen. You can be and then moved up to lead guitarist. “Nick successful,” he says. “I know that if I keep working quickly became the best lead guitarist the Youth at it, I’ll achieve my goal of becoming a famous Voice Band has ever had,” states Kim. “He rock star or just like Eric Clapton, my idol.” literally and figuratively came out from under the hood he wore that completely hid his face. Clearly for Nick, Hillside was instrumental in With each passing week, lesson and helping him find his path in life.

5 Shantelle 6 Giving Hope to a New Mom When Shantelle was eight months pregnant and Ericka, a Hillside Family Educator, has been facing first-time parenting as a single mother, helping Shantelle since she started in the PAT “It’s hard trying to her OB/GYN referred her to Hillside’s Parents Program. Ericka visits Shantelle every other week, raise a one-year-old while As Teachers: Right from the Start (PAT) mentoring and teaching her things to do at home Program, an evidence-based parent education to help one-year-old Khy’lynn’s development. going back to school. program in partnership between Family Ericka also reads books to Khy’lynn, who loves Resource Centers of Hillside and University of reading, as well as dancing and music. I don’t know what I Rochester Medical Center’s Baby Love Program. Shantelle stayed with Hillside’s PAT Program, even In addition to education for parents, PAT while suffering severe back issues and trying to would have done if my provides support to help give children the best finish her degree at Monroe Community College. doctor hadn’t told me start in life and to increase school readiness. “Throughout this entire transition, Shantelle has It has not been an easy road for Shantelle since kept her appointments and she is always looking about this program.” the birth of her daughter, but she has made for new and updated information about her Khy’lynn’s happiness and development her daughter’s overall development,” Ericka says. number one priority. Shantelle lived with her Outside of the in-person visits, Ericka is on call, available by phone or text as ongoing support to mother throughout her pregnancy, and after Shantelle. According to Shantelle’s mother, “Ericka Khy’lynn was born, to get extra support for her is part of the family now.” daughter. Unfortunately, her mother’s landlord would not allow additional tenants, leaving The powerful combination of Shantelle’s Shantelle and her baby homeless. Shantelle and commitment and Ericka’s mentoring is helping Khy’lynn moved into a temporary shelter before ensure a bright future for Khy’lynn. In Shantelle’s finding a less than safe apartment in Rochester. words, “Working with Hillside gave me hope.”

7 Mia

8 The Pride of Achievement

Dealing with the absence of a mother for she learned how to write a resume, interviewing 13 years is an emotional and daily challenge, skills, and how to function successfully in a job. From teaching employment and trying to live with a sense of normalcy can Mia’s Dad has relied on Hillside Work-Scholarship skills to helping her be extremely difficult. Sadly, that is exactly Connection for guidance and support through what Mia has had to overcome. his transition to a single parent. Working with become the first in her Mia moved to Capitol Heights, MD with her sister Hillside Youth Advocate Jashae, Dad is learning family to attend Mikayla and their father in 2002. With the goal new ways to parent from helping to choose of becoming the first person in her family to go to clothes and makeup, to discipline and navigating college, Hillside Work- college, Mia joined Hillside Work-Scholarship the college application and financial aid process. Connection (HW-SC) her freshman year to get “For all that Mia has gone through, she wears it Scholarship Connection is the additional support she needs to graduate really well. I have great faith that she’ll be making it possible for Mia and prepare for college. HW-SC is a program successful,” says Jashae. In fact Mia is well designed to improve performance of high school positioned for post-graduation as this fall she will to achieve her goals. graduation rates, college and career readiness, enter Stevenson University with a $6,000 and employment. academic grant and a McDonalds Academic Now a senior, she has earned a 3.1 grade point Scholarship for which she was the sole recipient in average—after never before earning an “A.” Mia her county. Mia has decided to study psychology to was the manager of her varsity team, pursue her interest of learning how people think. dances at church, and has even done some Mikayla, a high school sophomore, is also modeling. Her part-time employment was made participating in HW-SC. For Mia, Mikayla, possible by her participation in the HW-SC and their father, Hillside Work-Scholarship Youth Employment Training Academy where Connection is a family affair.

9 Marge

10 Finding a Forever Family

After experiencing significant trauma and The adoption was not easy, as the children had violence, Patrick, Raymond and Carrie moved moved so frequently, they expected people to “Now our house is repeatedly from one foster home to the next. give up on them. They were vulnerable full of smiles and fun. All told, the children moved more than 20 times and in emotional pain. But Marge believed in in their ten years in foster care. For many years, and advocated for them. She also worked We became a forever Marge had been a dedicated foster mother of a closely with Kelli and other Hillside staff number of youth, many of whom keep in touch members who provided post-adoptive support family. They aren’t with her today. In this case, both the children and services to give the kids the “forever home” and the foster mother wanted a “forever family,” they desperately wanted and deserved. “I can going anywhere— and Hillside helped make it happen. talk to anyone at Hillside,” she says. “They help they are my children, “All my life, it’s always been somebody else’s me right away. Other organizations I worked children,” says Marge. “I couldn’t have children, with were too bureaucratic and distant. Hillside and I am their mom.” so I decided to become a foster parent.” Through is our support system.” her experience with foster care, Marge decided Today, Marge and the children (now teenagers) that she was ready to make a commitment to live in the Buffalo suburb of West Seneca. children, to be a mom. They enjoy camping, the boys like scouting and Marge found Hillside and its Home Finder they are huge fans of both the Bills and Sabres. Program. With the help of Kelli, Home Finder Patrick, Raymond and Carrie have the security, Program staff member, Marge adopted Patrick, love and support they need and deserve. Finally, Raymond and Carrie. The minute she met the the children have a home of their own. kids, Marge knew they were right for each other.

11 Abdul

12 Heading Home

Hillside Children’s Center staff said that Abdul this search, Hillside staff discovered that Abdul’s was one of the loneliest youth they had ever father lives in Auburn, New York. Following a Abdul has blossomed worked with. He has been a resident at Hillside gradual process, Abdul connected with his from a sad and lonely for nine years, first through the New York State father, grandfather as well as many of his dad’s Office of Mental Health and then Hillside’s siblings, nieces and nephews. He also learned boy to a confident Developmental Disabilities Program. Abdul’s that he is a distant relative of football great sadness and sense of hopelessness contributed Herschel Walker. young man who loves to his negative behaviors, resulting in his being moved to the Intensive Support Unit (ISU), an During the Family Finding process, Abdul came out fishing, telling jokes intensive clinical environment for youth needing of his shell. He responded well to treatment, a higher level of support. became more cheerful and engaging—plus his and building things negative behaviors decreased. Today, Abdul is Abdul’s staff soon realized that he had confident and popular, with a great circle of friends with his hands. extremely limited visits with family—only his at Hillside. “My friends have become my brothers,” mother and sister. His mother was ill, often in says Abdul. He loves fishing, cars and building and out of the hospital. Her own challenges things with his hands. Abdul also likes telling jokes made it difficult to have Abdul home at all. and pulling pranks, especially on Kim. Kim, ISU Care Coordinator and Abdul’s Abdul will have plenty of time to pull pranks on his therapist, nominated him for Hillside’s Family father and his relatives—now at 18 years of age, Finding, a program that identifies, engages and he plans to move in with his dad permanently. solidifies family connections for youth in the Kim adds, “The youth we once worried had no child welfare, juvenile justice, mental health and place to go, with nearly no family connectedness, developmental disabilities systems. Through will truly be going home.”

13 The following list reflects gifts made to Hillside Family of Agencies between First Niagara Bank July 1, 2013 and June 30, 2014. First Niagara Bank Foundation While we have made every effort to recognize donors appropriately, we First Source appreciate notification of errors so that we may correctly acknowledge your Mr. & Mrs. Roger B. Friedlander support. Please contact Hillside’s Foundation Office at (585) 256-7515. Garber PAM Inc. The Edward & Verna Gerbic Family Foundation $500,000+ Mr. & Mrs. Arunas Chesonis Thanks to you, our donors, Mr. & Mrs. Gary Goldberg Daisy Marquis Jones Foundation The Edna McConnell Clark Mr. & Mrs. William Goodrich Driscoll’s Berries Foundation Ms. Mary G. Hildebrandt Hillside makes a difference James S. Ely, Jr. Fund The Estate of Henry Joseph Maier Mr. & Mrs. Kevin N. Hill Excellus Central New York Region Wegman Family Charitable Mr. & Ms. Robert O. Hudson Foundation Freddie Mac Foundation in the lives of thousands of Mr. & Mrs. Marc L. Iacona Harold & Joan Feinbloom Mr. & Mrs. John W. Ingle, Jr. $100,000+ Supporting Foundation youth and families each year. Mr. & Mrs. A. Thomas Hildebrandt Integrated Marketing Services Anonymous JP Morgan Chase Foundation Johnson & Johnson Matching Constellation Brands Gifts Program Dr. Lesley Loss and Dr. Joshua E. Weitz Mr. Sherwood I. Deutsch Mr. Jonathan J. Judge and Mr. & Mrs. Dennis M. Mullen The Estate of Austin E. Hildebrandt Ms. Patti Billard Patrick P. Lee Foundation The Estate of Nancy S. Mangan Mr. & Mrs. Thomas F. Judson, Jr. Mr. & Mrs. A. Patton Rochester Area Community KeyBank Foundation Pepsi Bottling Group LLC Foundation Kreher’s Farm Fresh Eggs Rochester Regional Health System United Way of Greater Rochester Mr. & Mrs. Nicholas E. Lanthier Mr. & Mrs. Peter B. Schottland Westminster Foundation Mr. & Mrs. James J. Leo Schwab Charitable Fund Mr. Arthur E. Lowenthal Mr. Milton Sender $50,000+ Mr. & Mrs. Martin Mucci Venture Philanthropy Partners Mr. & Mrs. Burton S. August Muller Quaker Dairy LLC Mr. Eric I. Zeller Charles J. & Burton S. August The NEA Foundation Family Foundation Mr. & Mrs. Angelo Nole $10,000+ The Charles Fund, Inc. North American Breweries Connection Technology Center, Inc. Anonymous Mr. & Mrs. Paul E. Perrotto Mr. & Mrs. Todd Cook Mr. & Mrs.* Paul Adams Perry’s Ice Cream Company, Inc Dave Thomas Foundation for Adoption The Allyn Foundation Phi Kappa Psi NY Theta Chapter The Estate of Clark I. Fellers Mr. & Mrs. Travis Betters PricewaterhouseCoopers LLP Frito-Lay Inc. Brothers International Food Corp. Mr. & Mrs. Arnold Reiter Greater Rochester Health Foundation Coca-Cola Refreshments Mr. & Mrs. Dennis M. Richardson Mrs. Florence M. Muller The Community Foundation for the Rochester’s Child Endowment Fund Wegmans Food Markets, Inc. National Capital Region Rosina Food Products, Inc. Mr. & Mrs. Clyde Comstock Sahlen Packaging Co., Inc. $25,000+ ConAgra Foods, Inc. Mr. & Mrs. Richard E. Sands Mr. & Mrs. Craig F. Curran American Packaging Corporation Mr. Michael Schwabl and Mr. & Mrs. E. John Del Monte Brighter Days Foundation Ms. Lauren Dixon Mr. & Mrs. John L. DiMarco II Foundation Mr. & Ms. John M. Summers FIJI Water Company LLC Casey Family Programs Foundation Hockey Club

14 Unilever Mr. & Mrs. Efrain Rivera Hon. & Mrs. Robert J. Duffy Source Atlantique, Inc. Mr. & Mrs. Greg Carver Upstate Niagara Cooperative, Inc. The Rodney B. Janes Memorial Fund, Enterprise Rent-a-Car Mr. & Mrs. Paul S. Speranza, Jr. Mr. & Dr. Peter E. Castro Upstate Pharmacy, Ltd. JP Morgan Trust Co Mr. & Mrs. Philip D. Fishbach Mr. John A. Thompson Central New York Sales & Mr. & Mrs. John Vetere Ms. Frances A. Rubacha Galaxy Events, LP Mr. & Mrs. Barry J. Thornton, Jr. Marketing Executives, Inc. Ms. Colleen J. Wegman and Kilian J. & Caroline F. Schmitt Galaxy Nutritional Foods Mr. & Mrs. Willis A. Trafton Charles and Mary Crossed Mr. Christopher O’Donnell Foundation, Inc. Mr. & Mrs. Andrew Gallina Mr. & Mrs. Todd Trehan Foundation Wells Fargo Government and Mr. & Mrs. Leonard Shute General Mills Uncle Matt’s Organic, Inc. Mr. Jonathan Collingwood Community Relations Mrs. Joan L. Sibley Grocery Manufacturers United Way of Buffalo and Ms. Lorraine J. Collingwood Marie C. & Joseph C. Wilson Snapple Beverage Corporation Representatives of Rochester Erie County Mr. R. Lowell Collingwood Foundation Mr. & Mrs. Theodore F. Spall, Jr. Harbridge Consulting Group, LLC Ms. Lori A. Van Dusen and Ms. Barbara J. Conradt Zeta Tau Alpha - RIT Mr. & Mrs. Robert B. Stiles Mr. Warren Hern and Mr. Ronald J. Boillat Cornell’s Jewelers Mr. & Mrs. Robert C. Tait Ms. Kathy Bello Vision One Management Cornell Weinstein Family Foundation $5,000+ Elizabeth C. & George L. Todd Trust Mr. Robert C. Horton Mr. & Mrs. Gregory Woodard Ms. Joyce C. Crofton Anonymous International League of Mr. & Mrs. Richard J. Crossed AXA Foundation Mr. Larry J. Vuksanic Professional Clubs $1,000+ Mr. & Mrs. Joseph J. Dambra Paul Bechtner Foundation Mrs. Margaret F. Wegman J. T. Mauro Co., Inc. Anonymous Dannible & McKee, LLP Jim & Juli Boeheim Foundation West Family Charitable Fund The JM Smucker Company Mr. & Mrs. Sanford R. Abbey Mr. & Mrs. Leonard G. Daum Ms. Helen E. Clark Mr. & Mrs. David West Mr. & Mrs. Charles C. Kenton Max A. Adler Charitable Foundation, Inc. Mr. & Mrs. Daniel J. Diefendorf, Jr. Clark Patterson Lee Mr. & Mrs. James K. Krueger, Jr. Ms. Susan E. Alexander Mr. & Mrs. Tom DiNardo ConServe $2,500+ Mr. Vance Lederman Mr. & Mrs. Ross F. Anderson The Richard & Nancy Dorschel The Davenport-Hatch Foundation, Inc. Attune Foods, Inc. Mr. & Mrs. Patrick Leva Mr. & Mrs. Ronald R. Andrews Family Foundation Dixon Schwabl Mr. & Mrs. Robert W. August Mr. & Mrs. T.C. Lewis Anne and Sherman Farnham Fund Mr. Denis Doyle Dopkins & Company, LLP Mr. & Mrs. Timothy J. Bancroft Mr. & Mrs. Todd M. Liebert Dr. & Mrs. Ed Arazoza Dupli Envelope & Graphic Corp. Enterprise Holdings Foundation Bob’s Red Mill Natural Foods, Inc. Lifeway Foods, Inc. B & M Paving The Estate of Marjorie S. Elton Excellus BlueCross BlueShield Mr. & Mrs. Jim Boeheim M & T Bank Dr. & Mrs. Donald E. Bain Empire Merchants North Father Sam’s Bakery Mr. Ronald J. Boillat and Mapstone Financial Group Mr. Robert Baker Ernst & Young LLP Dr. & Mrs. Richard J. Gangemi Ms. Lori A. Van Dusen MassMutual Financial Group The Bank of New York Mellon Mr. & Mrs. Doug J. Escher Mr. & Mrs. Klaus Gueldenpfennig The Bonadio Group Mr. & Mrs. Michael Misch Dr. Nancy M. Bennett and The F.X. Matt Brewing Company The Hudson Family Charitable Fund Mr. & Mrs. Christopher C. Booth Mr. & Mrs. Jameson Mulshenock Mr. Robert Calihan Fantauzzo Family Brands, Inc. The IFF Foundation Nature’s Path Foods, Inc. Dr. Brad Berk Mr. & Mrs. Sherman Farnham, Jr. Dr. & Mrs. Peter Knight Mrs. Mary Ellen Burris Mr. & Mrs. Thaddeus S. Newell III Blitman & King, LLP Mr. & Mrs. David L. Fiedler Mr. Harry H. Lang, Jr. Mr. & Mrs. John A. Caselli Nixon Peabody LLP Blue Sky Associates of UPNY, Inc. Fieldtex Products, Inc. LeChase Construction Services, LLC Mr. & Mrs. Russell D. Chapman Mr. & Mrs. Shawn P. O’Donnell Mrs. Elynore J. Booth Mr. Tom V. Fiscoe The M&T Charitable Foundation Clerisy Corporation Dr. Daniel B. Ornt and Mrs. Jeanine Mr. & Mrs. John J. Bradley Mr. & Mrs. John T. Fitzgerald, Jr. Mr. & Mrs. Augustin Melendez Clif Bar Arden-Ornt John J. and Pamela A. Bradley Fund Mr. & Mrs. Richard C. Fox Mott’s LLP Cornfield’s Inc. Mr. & Mrs. Gerard Q. Pierce Mr. Todd M. Brady Friga Financial Mary S. Mulligan Charitable Trust Mr. & Mrs. José J. Coronas Dr. Suzanne Piotrowski Mr. Charles J. Breidenstein G.W. Lisk Company, Inc. Onondaga Beverage Ms. Maria Cristalli Popchips, Inc. Bristol-Myers Squibb Employee Mr. & Mrs. David P. Gardner Mr. Duffy Palmer and Mr. Mark Siwiec Dr. Lynne J. Davidson and REDCOM Laboratories Inc. Giving Program Ms. Doreen Garrett Paychex Mr. Gregg A. Jarrell Rochester Female Charitable Society The Estate of Justine M. Brown Mrs. Louise S. Geiser Ms. Angela Pichichero Mr. Joel R. DiMarco Rochester Institute of Technology Brown & Brown Insurance Mr. & Mrs. Peter Giles Power Management Company Mr. Michael DiNardo and Mr. John Rumsey and Bryant & Stratton College Mrs. Georgia P. Gosnell* Hon. Elizabeth Pine Mr. & Mrs. Charles S. Pulire Ms. Gretchen Schell Mr. Jim Burns Greenbelt Community Church Snikiddy RCB Enterprises, Inc. Dr. Lucy’s LLC Mr. & Mrs. John P. Carver Dr. Elaine F. Greene

15 Mr. & Mrs. James C. Haefner Mr. Peter Oddleifson and T.M. and M.W. Crandall Foundation Dr. & Mrs. George G. Browning GAP Foundation Gift Match Program Dr. Helen L. Halewski Ms. Kay A. Wallace Evelyn D. Taillie Living Trust Mr. & Mrs. David Burns The Gap - Marketplace Mall Dr. & Mrs. Paul C. Harrington Mr. John W. O’Leary and Mr. & Mrs. John W. Thoman Mr. John Burt Gary Goldberg & Co., Inc. Harris Corporation Ms. Mary Clare Lyons Total Sports Experience C.P. Ward Inc. GE United Way Giving Campaign Harris Foundation Oppenheimer Funds Matching Mr. & Mrs. Virge J. Trotter III Dr. & Mrs. Robert Cady GEICO Mr. David W. Henion Gifts Program Dr. & Mrs. John E. Van de Wetering Mr. & Mrs. Ronald B. Campbell, Jr. Mr. & Mrs. John R. Geraghty Mr. & Mrs. Douglas R. Hilfiker Mrs. Denise T. Palermo Dr. Bolgen Vargas and Ms. Jill Conlon Canandaigua National Bank Mr. Robert V. & Mrs. Joanne K. Mr. & Mrs. Aaron Hilger Mr. & Ms. Joseph P. Parisi WalMart Century Mold Co., Inc. Gianniny HNP Capital, LLC Ms. Sandra Parker WalMart Foundation Ms. Cynthia L. Clapp Gilroy Kernan & Gilroy Mr. & Mrs. William M. Hopkins Mr. & Mrs. Ronald L. Peckham Mr. & Mrs. Nicholas J. Wargo Mr. & Mrs. Matthew A. Clarke Gleason Works Elder Robert C. and Mary K. Horton Fund Mr. David M. Pichichero Mr. & Mrs. Levi H. Weaver Mr. Peter Conti Statesmen Club Mr. & Mrs. Thomas C. Horton Plumbers & Steamfitters Mr. & Mrs. Alan S. Weinberg CR Fletcher Associates Mr. Arthur Grant IBEW Local Union #43 Porter Nordby Howe Mr. & Mrs. John Weisberg Mr. Lawrence J. Crawford Mr. Mark Greenstein id SIGNSYSTEMS Inc. Mr. Mark Rengert Mr. & Mrs. Joseph Wesley Crouse Hospital Mrs. Mary Hadley Mr. & Mrs. Gary T. Inzana Research Foundation of Westminster Consulting, LLC Mrs. Hugh E. Cumming Hancock & Estabrook JC Jones & Associates LLC State University of NY Mr. & Mrs. Timothy D. Williams Mr. & Mrs. Benjamin Daise Mr. Mike Hansen J. W. Burns & Company Riccelli Ready Mix The Wladis Law Firm Mr. & Mrs. Alex Del Monte Mr.* & Mrs. Mark C. Hargrave, Jr. Mr. Martin Jarzebowski and Mr. & Mrs. Grosvenor H. L. Dr. & Mrs. Jochen Woicke Deloitte & Touche LLP Mr. Abraham A. Heijboer Richardson Ms. Mahta Mortezavi Mr. & Mrs. David M. Wolk Mrs. Rita M. Dendler Henrietta Doll Club Mr. & Mrs. Matthew T. Rieck Mr. & Mrs. Ty C. Kelly, Sr. Louis S. and Molly B. Wolk Mr. & Mrs. John A. DePeters Ms. Amy L. Hollen-Dilko Dr. Dawn K. Riedy and Mr. & Mrs. Michael Kirwan Foundation Mr. & Mrs. Frank M. Detmer Mrs. Maureen Howes and Mr. David M. Berg Dr. Anne M. Kress and Wright Beverage Distributing Dodge Family Fund Mr. David Howes Mr. Jason Ripple and Mr. Edward B. Davis Xerox Corporation The Hutchins Family Foundation Mr. Stephen Cass Domicello Bros., Inc. Mr. & Mrs. Keith W. Kurz Louis P. and Betty A. Iacona Fund Dr. Elizabeth Doyne-Sanderson and Mr. & Mrs. Brett Lemcke Mr. Barry Doyne-Sanderson Mr. & Mrs. Louis P. Iacona $500+ Mr. & Mrs. Robert H. Linn Mr. & Mrs. Robert T. Dunn JPMorgan Chase Foundation Mrs. Bernice M. Rosenberg Anonymous Mrs. Mary C. Lyon EBS-RMSCO, Inc. Matching Gift & Volunteer Mr. & Mrs. Geoffrey H. Rosenberger Accurate Paint & Powder Coating Inc. Dr. Mary Maida and Dr. David Felten Elmer’s Brighton Garage, Inc. Programs Sage Rutty & Company, Inc. Ms. Jennifer Aiezza Mr. & Mrs. Jeffrey C. Mapstone Mr. & Mrs. Douglas N. Emblidge Elaine and Steve Jacobs Fund Mr. & Mrs. Victor E. Salerno Dr. Annetta Alexandridis Marjorie Harris Reynolds Foundation Empire Valuation Consultants Mr. & Mrs. Steven Jacobs Dr. & Mrs. Michael G. Sarr Dr. Frederica H. Amstey and Ms. Constance Mauro Mrs. Louise W. Epstein Mr. & Mrs. Howard R. Jacobson Mr. & Mrs. Carl H. Semmler Dr. Marvin S. Amstey Mr. Gary M. Mauro Eric Mower and Associates Mr. & Mrs. George G. Kavanagh Ms. Patricia G. Sladden AP Professionals of Rochester, LLC Doug May Memorial Foundation, Inc. Mr. Herbert Escher Kavanagh Enterprises Mr. & Mrs. Ferdinand J. Smith Ms. Jan August Mr. & Mrs. John R. McManus F. I. Hutchins Charitable Trust Kinney Drugs Foundation Mr. & Mrs. Mrs. Sylvia D. Autovino Mengel, Metzger, Barr & Co Ms. Nancy J. Fella Ms. Louise H. Klinke St. John Fisher College Mr. Shawn Baker Mr. & Mrs. James K. Merkley Firley, Moran, Freer & Eassa, CPA P.C. Mr. & Mrs. Jack & Barbara Kraushaar Staples Foundation for Learning Mr. & Mrs. Wade G. Becker Mr. John Mezzalingua Dr. Kathryn Q. Flores and Ms. Linda M. Lakeman State Employees Federated Appeal Mr. Stephen Bell Mr. & Mrs. Edward Miller Dr. Raja M. Flores Dr. & Mrs. Gerald W. LaMarsh of Greater Rochester Bill Gray’s Monroe Capital Inc. Flower City Glass Mrs. Marian S. Lanski Stickley, Audi & Co Ms. Charmaine R. Blaakman Next Step Publishing, Inc. Forte Capital Dr. Joanne C. Larson and Mr. & Mrs. John Stopher Ms. Bambi Blum Mr. Morris Smith Ms. Elizabeth Nolan Ms. Elizabeth D. Fox Strategic Financial Services Mr. & Mrs. Daan Braveman Mr. & Mrs. R. Wayne LeChase Mr. & Mrs. Dennis Norfleet Dr. Patrick J. Frenchick and Mrs. Ann Swan Mr. & Mrs. Edward Brewer Mr. & Ms. James Leisenring Mr. Edward O’Connor Ms. Doris K. Westoff SWS Charitable Foundation, Inc. Mr. & Mrs. Joseph C. Briggs Mr. & Mrs. Howard Less Mr. & Mrs. Wayne O’Connor Gamma Phi Beta Foundation Syracuse Orthopedic Specialists Brinkman International Group Inc.

16 Mr. & Mrs. David W. Lippitt Robert and Jeanne Sandholzer Batavia Muckdogs First Presbyterian Church of Elmira Ms. Laura Kelley Liquor City Charitable Investor Fund Mr. & Mrs. Richard L. Baum First Touch Soccer Mr. & Ms. Robert T. Kimbrough, Jr. Mrs. Janice C. Loss Roberts Wesleyan College Mr. Andrew Beakman Mr. Gregory Fisher KLR Memorial Mr. & Mrs. Dan Lowengard Mrs. Suzanne Robinson and Mr. Brian Bell Miss Mary E. Fogler Mr. Mark A. Koperski Mackenzie Hughes Mr. Len Lettau Ms. Debra A. Benedick The Foundation of the Jewish Mr. & Ms. Jon-Michael Lacek Mr. & Mrs. Robert W. Maggs, Jr. Hon. William C. Ryan Mr. & Mrs. Richard G. Bennett Federation of Greater Rochester Mr. & Mrs. Joseph A. Lamacchia Mr. Patrick A. Mannion E. G. Sackett Co., Inc. Ms. Sarah Cass Berg Mr. Jim Freyer Mr. Dorrance W. Lamb Massie Family Fund Mr. & Mrs. Robert Sandholzer Dr. Richard A. Bloom Mrs. Sheila M. Gargan Mr. & Mrs. Joseph L. Leavens Mr. Conrad Matt Ms. Laura Serway Mr. & Mrs. David P. Bovenzi The Gleason Works Mr. Edward C. Lehman, Jr. Mr. J. Kemper Matt, Sr. S.J. Stalteri Construction, Inc. Simon & Josephine Braitman Family Mr. & Mrs. Mike Goho Mr. & Mrs. Daniel P. Lesinski Mr. Gilbert K. McCurdy Mr. & Mrs. Jeffrey H. Stein Supporting Foundation Mr. & Dr. Ronald A. Golden Dr. Neal Levitt Mr. & Mrs. Myles McHale, Jr. Mr. Richard Sykes Mr. & Mrs. Simon Braitman Gray Wolves Senior Hockey Ms. Candice Lucas McIntosh Properties Syracuse Teachers Association Miss Jennifer D. Brown Greendyke Jencik & Associates, PLLC Mr. & Mrs. Frank E. Luellen, Jr. Mr. & Mrs. Bruce L. McLear Mr. & Mrs. Charles K. Szabo Mr. & Mrs. John H. Bruning Mr. Richard Griffith Dr. John H. Lynch Mr. & Mrs. Andrew McNabb T.J. Sheehan Distributors Ms. Susan F. Buse Dr. & Mrs. Benedict F. Gullo Mr. & Mrs. Charles E. Maginness Mr. & Mrs. Brian Meath Mr. & Mrs. Douglas F. Taylor Mr. Frank Campagna Mr. Samuel A. Halaby, Jr. Dr. Allen J. Mardorf Mr. & Mrs. Andrew J. Meloni Mrs. Sue S. Tebor and Dr. Gary Tebor Mr. & Mrs. R. Carlos Carballada Mr. & Mrs. David H. Hall Mr. Richard J. Marsh, Jr. Mindex Technologies Inc. Mr. Mark Tryniski Mr. & Mrs. Peter C. Carpino Ms. Nancy Harber Mr. Stephen I. Masling Mindshare LLC U.S. Energy Development Christian Assembly Ms. Carolyn A. Harvey Mrs. Gilbert G. McCurdy Ms. Trudy Mollenberg Corporation Mr. Peter W. Collinge and Mr. & Mrs. Michael Haselkorn Mr. & Mrs. Neal McNabb Mr. James C. Moore United Natural Foods Ms. Carol A. Thiel Mr. Jarod Haslinger Mr. & Mrs. Harold J. Mellars Morse Manufacturing Co., Inc. Ms. Christine M. Valkenburgh and Constellation Energy Mr. & Mrs. David C. Heiligman Mr. Keith Miller Mr. & Mrs. Thomas R. Myers Mr. Mark A. Schlechter Ms. Sharon L. Contreras Henrietta Hill & Gully Riders Mr. Vincent Milliken Mr. & Mrs. Jeffrey N. Natapow Mr. & Mrs. James R. Wallace Mr. Craig M. Crandall Snowmobile Club Mrs. Monica L. Monte NBT Bank Wease Cares Children’s Fund Mr. & Mrs. John Curran Hilton Parma VFW Auxiliary No. 6105 Mr. & Mrs. Thomas J. Mooney New York State Bar Foundation Mr. Joshua Wells Cynthia H. Little Endowment Fund Mr. & Mrs. Jay T. Holmes Mr. & Mrs. Kenneth W. Moore Northland Communications Mr. Martin Wells Mr. Donald D’Alessandro Mrs. Alyse Holstein Ms. Michele Moran O’Brien & Gere Mr. Stephen J. Wenthe and Mr. & Mrs. Joseph N. Darweesh Hubertus & Helmi Behrla Fund Morgan Stanley c/o Cybergrants Ms. Laurie Pascuzzi Mr. & Mrs. Edward O’Brien Dave’s Colonial Motors Mr. Daniel J. Hurley Mrs. Nina Nechipurenko Mr. Lamont Williams O’Connell Electric Company, Inc. Mr. & Mrs. Terrence W. Davin Mr. & Mrs. Edward J. Hurzy Mr. & Mrs. Louis Neuburger Windham Professionals, Inc. Mr. & Mrs. Chuck Olin Mr. & Mrs. Donald A. Dear, Jr. IBM Accounts Payable Center Mr. Robert Neumann Mr. John E. Wise Mrs. S. Pacala Ms. Ann C. DeFazio Mr. & Mrs. Alan Illig The New York JSEC Dr. & Mrs. Joseph Wojciechowski Postler & Jaeckle Corporation Mr. & Mrs. Samuel G. Delibert Inficon Onondaga County Xpedx Paper & Graphics Store Mr. & Mrs. Philip Pucher Mr. Jeff Dodsworth Inspiration Lodge No. 109 F. & A.M. Norfolk Southern Good YMCA of Greater Rochester Pyramid Management Group LLC Doyle Security Systems Jackson Hewitt Tax Service Government Fund Rainbow Fund Mr. David M. Drake Mr. Gunther C. Jacobson Ms. Margaret O’Connell $250+ Mr. & Mrs. Michael A. Ralph Mr. David L. DuBois, Jr. Mr. & Mrs. Pa Sulayman M. Jeng Mr. John M. Odenbach, Jr. Ms. Lisa Rapone and Anonymous EDS Mechanical Services Jones Lang Lasalle Mr. & Ms. Thomas J. O’Neill Mr. James Leisenring Allstate Giving Campaign Mr. & Mrs. Stephen D. Elder Hon. Kathleen Joy Mr. David Panasci Mrs. Betty Schonfeld Rapoport Ascent Aviation Group, Inc. Mr. & Mrs. R. Clinton Emery Kane, Bowles & Moore Mr. Bradley J. Papietro Dr. Carl J. Reynolds Ashley Capital The Erdle Foundation, Inc. The Karbel Family Charitable Fund Parachute Graphics Hon. & Mrs. Thomas S. Richards Mrs. Aminy T. Audi Ms. Linda A. Faubel Mr. & Mrs. Frank Karbel Mr. Bruce D. Patt Dr. & Mrs. Rida Y. Rizk Mr. David S. Autovino Dr. & Mrs. Paul H. Ferber Mr. Michael P. Keating and Pepsico Foundation Ms. Sybil Baldwin Mrs. JoAnn Filipe Ms. Lorilee Buchanan Mr. Kirkwood E. Personius, Sr.

17 Ms. Michelle Pigula Mr. & Mrs. Jason P. Torres THE PINNACLE SOCIETY Mrs. Diane Pluff United Way of Massachusetts and Mr. Robert Pomfrey Merrimack Valley The Pinnacle Society recognizes individuals who have formally Ms. Elena A. Prokupets Universal Imports confirmed that they have made provisions for Hillside Family of Prokupets Family Advised Fund Mr. Anthony Venezia Agencies, or one of our affiliates, in their wills or estate plans or have The Prudential Foundation Matching Mr. Greg Voci otherwise made a planned gift. Gift Program Ms. Gretchen Voss We thank these individuals for their foresight and the impact they will Mr. Richard S. Przysinda Mr. & Mrs. Kristofer Werner have on youth and families for generations to come. R.L. Kistler Inc. Mr. Robert J. Wilson Mr. Mark Raeside Mr. John Yennock Anonymous Fred H. Gordon, Jr. Thelma D. Mertz Mr. & Mrs. Benjamin A. Raymo * * Richard J. & Elizabeth J. Alexander* Georgia P. Gosnell in remembrance Michael C. Meyer Mr. Charles T. Reller * Ross F. Anderson of Kate Louise Trahey Florence M. Muller+ Mr. & Mrs. Larry Rice + GIFTS IN KIND Burton S. August Henrietta S. Hammond Ann M. Mulligan+ Mr. Thomas P. Riley and * Diane C. Bahr Marilyn Hare Ms. Barbara M. Kelley T.S. Newell III $100,000+ Christopher M. Bailey, CPA Mrs. Barbara H. Hargrave+ Riley, Nichols & Munn Jenny C. Overeynder Wegmans Food Markets, Inc. Bruce B. Bates Ann Hayslip Mr. & Mrs. M. D. Rindfleisch Margaret R. Paaschen* David C. Bills A. Thomas Hildebrandt + Robert C. and Janice E. Silver Fund $10,000+ Patricia Prince * Mrs. William H. Bly* Austin E. Hildebrandt Carol Rees+ Dr. & Mrs. Gordon N. Robinson Id Signsystems * * Susan F. Buse+ J. Lawrence Hill, Jr. Rochester Area Crimestoppers, Inc. * Kathy P. & Dennis M. Richardson Paul Callaway Robert C. Horton+ + Mrs. Elizabeth Schenk $5,000+ Janet S. Sarr * Diane & John Caselli Samuel T. Hubbard Mr. David Schneckenburger Matthew Schwartz Design Studio * Elizabeth Schenk Mr. & Mrs. Gerard J. Chambers Mr. & Mrs. Alan Illig Dr. & Mrs. W. Winslow Schrank Paula & Steven Smith Ernestine M. Chandler Robert M. & Ruth E. Johnson Security Mutual Life Insurance * Michael B. Snyder Derek & Janice Chapman + + Company of New York Francis D. Jung * Margaret E. Somerset David L. Cleary + Serway Estate Properties Louise H. Klinke Jane W. Steinhausen Mr. & Mrs. Clyde Comstock+ Mr. & Mrs. Wayne S. Sherman Dr. & Mrs. Gerald W. LaMarsh Karen L. Stoddard Barbara J. Conradt + Mrs. Shirley Shumway Harry H. Lang, Jr. Kate Louise Trahey* Amy L. Cosgrove Mr. & Mrs. Mark A. Simons * T.C. Lewis R. Marsden Tuthill* Lawrence Crawford Mr. & Mrs. Benjamin B. Snavely Zalie & Bob Linn Marjorie Van Demark* Frances M. Dalbey + Sooz Salon LTD * Lawrence & Cynthia Lovejoy David A. Vasile Alfred L. Davis* Arthur E. Lowenthal + Barbara Schmucker Whittemore Mr. Malcolm Spaull and + Hon. Elaine M. Spaull Richard H. & Virginia C. Eisenhart * Mary C. Lyon John E. Wise + Sports Consulting Group Harold S.* and Joan Feinbloom Katherine E. MacKerchar* James A. Zimmer St. Paul’s United Church Christ Nancy J. Fella Nancy S. Mangan* Star Headlight & Lantern Co., Inc. Margaret Cass Ferber Jeff & Linda Mapstone + Mr. & Mrs. Arthur Steffen Philip & Marcia Fishbach Mr. & Mrs. Myles McHale, Jr. +Charter Member Mr. James Stoddard, Jr. Jonathan D. Foster Ann McLaine *Deceased + Mr. Robert Sturtz Louise S. Geiser Dr. & Mrs. Robert S. Menchel Mr. & Mrs. Thomas F. Sylvester Mr. Tom Tarkowski Ms. Roberta Thornbury Mr. & Mrs. Barry Thornton, Sr. Mr. & Mrs. Peter A. Torpey Thank You

18 96% AGREE

Hillside Family of Agencies is helping my family

19 95% ENROLLED IN SCHOOL, GRADUATED OR EMPLOYED 6-18 months post-discharge

20 HILLSIDE FAMILY OF AGENCIES

2,244 Employees

Revenues Invoiced by Service* Number of Families Served by Service Demographic Characteristics Adoption $240,108 Adoption 179 Adult Health Home 259,404 Adult Health Home 506 5% 0-5 Years Customized 586,424 Customized 318 71% 6-17 Years AGE Day Treatment Education 12,129,145 Day Treatment Education 353 16% 18-26 Years Developmental Disabilities 8,935,524 Developmental Disabilities 181 8% Over 26 Early Childhood Development 777,423 Early Childhood Development 1,118 Family Development 3,330,598 Family Development 758 Family Finding 280,935 Family Finding 46 53% Female GENDER Foster Care 5,829,671 Foster Care 500 47% Male Home- and Community- Home- and Community- Based Services 14,764,612 Based Services 773 Non-Secure Detention 2,379,753 Non-Secure Detention 304 47% African American Outpatient Treatment 1,717,990 Outpatient Treatment 1,362 29% Caucasian Residential Treatment 63,172,811 Residential Treatment 599 ETHNICITY 13% Hispanic/Latino Youth Development 8,881,171 Youth Development 4,971 7% Multi-racial Grand Total $123,285,569 Grand Total** 11,149 4% Other

** Philanthropic revenues support services across regions above and beyond amounts presented. ** Grand total is less than the sum of all service numbers because many families have children enrolled in multiple programs. At a Glance MONROE Quick Facts Number of Families Served by Service 1,520 Employees Adoption 130 REGION 6 HCC Outpatient Mental Health Clinics Adult Health Homes 152 Monroe, Ontario, 2 HCC Family Resource Center Sites Customized 50 Seneca, Wayne Day Treatment Education 323 and Yates Counties 5 HCC Day Treatment Sites of New York 6 HCC Individual Residential Alternative Developmental Disabilities 135 Group Homes (41 beds) Early Childhood Development 1,112 3 HCC Scattered Site Apartment Sites Family Development 557 2 HCC Non-secure Detention Facilities (24 beds) Family Finding 46 3 HCC Residential: Foster Care 162 - Crestwood Campus, Monroe County (26 beds) Home- and Community-Based Services 273 - Monroe Avenue Campus, Monroe County (99 beds) - Varick Campus, Seneca County (119 beds) Non-Secure Detention 304 20 HW-SC sites within Monroe County Schools Outpatient Treatment 1,362 Residential Treatment 437 Youth Development 3,144 Monroe Region Grand Total* 7,550

PRINCE GEORGE’S Quick Facts Number of Families Served by Service 25 Employees Youth Development 476 COUNTY of MD 7 HW-SC sites within the Prince George’s County Public School District

*Grand total is less than the sum of all service numbers because many families have children enrolled in multiple programs. At a Glance 94% ON-TIME GRADUATION for HW-SC students who complete Youth Employment Training Academy Certification and were employed by an HW-SC Employment Partner

23 WESTERN Quick Facts Number of Families Served by Service 335 Employees Adoption 43 REGION 8 HCC Community-Based Team Offices Adult Health Homes 134

Allegany, Chautauqua, 3 HCC Individual Residential Alternative Customized 143 Cattaraugus, Chemung, Group Homes (19 beds) Developmental Disabilities 46 Erie, Genesee, 1 SFCC Residential Campus in Bath (29 beds) Livingston, Niagara, Early Childhood Development 6 Orleans, Schuyler, 2 HW-SC sites within the Buffalo Public School District Family Development 110 Steuben and Wyoming Counties of New York Foster Care 278 Home- and Community-Based Services 310 Residential Treatment 49 Youth Development 319 Western Region Grand Total* 1,313

CENTRAL Quick Facts Number of Families Served by Service 364 Employees Adoption 6 REGION 3 HCC Community-Based Offices Adult Health Homes 220

Broome, Cayuga, 1 HCC Day Treatment Site Customized 125 Chenango, Cortland, 1 HCC Residential Campus in Auburn (56 beds) Day Treatment Education 30 Herkimer, Jefferson, Lewis, Oneida, 10 HW-SC sites within the Syracuse School District Family Development 91 Onondaga, Oswego, Foster Care 60 Madison, St. Lawrence, Tioga and Tompkins Home- and Community-Based Services 190 Counties of New York Residential Treatment 113 Youth Development 1,032 Central Region Grand Total* 1,810

*Grand total is less than the sum of all service numbers because many families have children enrolled in multiple programs.

24At a Glance 6-18 Months Post-Discharge

% 99AVOIDED HOSPITALIZATION

% 96AVOIDED INCARCERATION

% IN A72 PERMANENT LIVING SITUATION

25 HILLSIDE FAMILY OF AGENCIES HILLSIDE CHILDREN'S FOUNDATION

Operating Report (for the year ended June 30) Operating Report (for the year ended June 30) OPERATING REVENUES 2013 2014 OPERATING REVENUES 2014 REVENUES Reimbursement from Government Public Support $8,882,584 Agencies (fees for service) $121,182,138 $120,483,131 Investment Gains (losses) 3,122,993 United Way 1,331,040 1,027,369 Total Income $12,005,577 Public Support 8,641,741 8,490,995 91% Reimbursement from Other Revenue 3,437,753 2,801,912 OPERATING EXPENSES Government Agencies Total Operating Revenues $134,592,672 $132,803,407 Fundraising Expense $968,196 (fees for service) Management and General 266,993 1% United Way OPERATING EXPENSES Total Operating Expenses $1,235,189 6% Public Support Services $116,296,267 $116,177,540 Grants to Affiliates $8,340,993 2% Other Revenue Management and General 14,482,698 15,226,129 Total Operating Expenses $130,778,965 $131,403,669 Summarized Consolidated Balance Sheet (at June 30) 2014 Summarized Consolidated Balance Sheet (at June 30) 2013 2014 Cash and Investments $26,869,751 Accounts Receivable 532,437 Cash and Investments $28,880,700 $33,875,957 Property 1,216,019 EXPENSES Accounts Receivable 22,722,360 21,701,245 Other 7,967,454 Property 74,118,918 72,294,407 Total Assets $36,585,661 Other 5,363,402 5,588,151 Total Assets $131,085,380 $133,459,760 Liabilities $179,761 88% Services Net Assets 35,405,900 Liabilities $92,234,555 $84,899,520 12% Management Total Liabilities and Assets $35,585,661 and General Net Assets 38,850,825 48,560,240 Total Liabilities and Assets $131,085,380 $133,459,760

Financial Review Operating Report (for the year ended June 30) Summarized Consolidated Balance Sheet (at June 30) 2014 OPERATING REVENUES 2014 Reimbursement from Reimbursement from Government Cash and Investments $4,606,985 Government Agencies Agencies (fees for service) $108,945,173 Accounts Receivable 18,453,803 REVENUE (fees for service) 98% United Way 589,955 Property 64,735,161 United Way 1% Other Revenue 1,986,000 Other $10,588,282 Other Revenue 2% Total Operating Revenues $111,521,128 Total Assets $98,384,231 HILLSIDE OPERATING EXPENSES Liabilities $79,892,854 Services 89% EXPENSE Services $100,258,232 Net Assets 18,491,377 Management and CHILDREN'S CENTER Management and General 12,054,036 General 11% Total Liabilities and Assets $98,384,231 Total Operating Expenses $112,312,268

Operating Report (for the year ended June 30) Summarized Consolidated (at June 30) 2014 OPERATING REVENUES 2014 Balance Sheet Reimbursement from Reimbursement from Government Cash and Investments $400 Government Agencies (fees for service) 53% Agencies (fees for service) $7,423,113 Accounts Receivable 1,952,364 REVENUE United Way 1% United Way 64,059 Other 10,912,612 Other Revenue 6,522,777 Other Revenue 46% Total Assets $12,865,376 Total Operating Revenues $14,009,949

HILLSIDE Liabilities $808,601 OPERATING EXPENSES Services 89%

CONNECTION Net Assets 12,056,775 Services $11,688,370 EXPENSE Management and Total Liabilities and Assets $12,865,376 WORK-SCHOLARSHIP WORK-SCHOLARSHIP Management and General 1,501,096 General 11% Total Operating Expenses $13,189,466

Operating Report (for the year ended June 30) Summarized Consolidated OPERATING REVENUES 2014 Balance Sheet (at June 30) 2014 Reimbursement from Reimbursement from Government Cash and Investments $50,310 Agencies (fees for service) $4,114,855 Government Agencies Accounts Receivable 651,535 REVENUE (fees for service) 99% Other Revenue 25,079 Property 3,262,695 Other Revenue 1% Total Operating Revenues $4,139,934 Other 86,893

OPERATING EXPENSES 2014 Total Assets $4,051,433

SNELL FARM SNELL FARM Services $3,768,578 Liabilities $3,580,725 Services 90% EXPENSE Management and General 432,381 Net Assets 470,708 Management and CHILDREN’S CENTER CHILDREN’S General 10% Total Operating Expenses $4,200,959 Total Liabilities and Assets $4,051,433

27 Board Membership Hillside Family Hillside Children’s Hillside Children’s Hillside Service Snell Farm of Agencies Center Foundation Solutions Children’s Center

OFFICERS OFFICERS OFFICERS CEO OFFICERS Chair Chair Chair Dennis M. Richardson Chair Roger B. Friedlander T.C. Lewis James K. Merkley Deborah J. Daum DIRECTORS Vice Chair Vice Chair Vice Chair Vice Chair James C. Haefner Robert B. Stiles Todd M. Liebert Gregory Woodard Christine M. Valkenburgh, Esq. Angela B. Pichichero Secretary Secretary Secretary Secretary José J. Coronas Monica L. Monte Robert August Levi Weaver Assistant Secretary Treasurer Assistant Secretary Treasurer Angela B. Pichichero Virginia Biesiada O’Neill Daniel Diefendorf, Jr. Hillside Work-Scholarship Jo A. Slovak Connection Treasurer President and CEO Treasurer President and CEO Diana L. Nole Dennis M. Richardson Gregory Carver OFFICERS Dennis M. Richardson Chair President and CEO DIRECTORS CEO DIRECTORS Dennis M. Richardson Dennis M. Richardson Gerard Q. Pierce Jan August David L. DuBois, Jr. Vice Chair GOVERNORS Geraldine Biddle TRUSTEES Ira Goldman Nancy L. Castro, PhD Howard R. Jacobson Philip Jones Deborah J. Daum Robert M. Baker David L. Cleary Arthur Martin, PhD Richard J. Gangemi, MD Timothy J. Bancroft Treasurer Caroline A. Critchlow, EdD William H. Goodrich Brian Callahan Daniel R. Wegman Craig F. Curran Kevin N. Hill Douglas R. Hilfiker Philip Fishbach CEO Alan Illig Louise H. Klinke Carolyn T. Friedlander Dennis M. Richardson Barbara G. McManus Robert Linn Richard J. Gangemi, MD Duncan T. Moore, PhD Daniel Mason Joanne C. Larson, PhD DIRECTORS Richard Notargiacomo Barbara G. McManus David Lewis Sarah Armignacco Webster H. Pilcher, MD, PhD Shawn P. O’Donnell Candice A. Lucas Anne M. Kress, PhD Efrain Rivera Gary Mauro Jason P. Torres Milt Sender Leonard J. Shute Marie W. McNabb John M. Summers Robert C. Tait Denise T. Palermo Christopher Richardson, MD

28 Administration Clyde Comstock Elizabeth Nolan ACCREDITATIONS New York State Coalition for Chief Operating Officer Executive Director Children’s Mental Health Services Council on Accreditation Hillside Family of Agencies Hillside Children’s Center: New York State Coalition of Central Region Barbara Conradt LICENSES 853 Schools Executive Director Paul Perrotto New York State Council of Hillside Children’s Center: Chief Financial Officer and New York State Family and Child Caring Agencies Greater Monroe Region Strategic Development Officer Education Department Hillside Family of Agencies Prince George’s Chamber of Maria Cristalli New York State Office of Alcohol Commerce Chief Strategy and Quality Officer Dennis M. Richardson and Substance Abuse Services Hillside Family of Agencies President and CEO New York State Office of Rochester Business Alliance Hillside Family of Agencies Cecilia Griffin Golden, PhD Children and Family Services United States Chamber of Executive Director of Education Deborah Rosen New York State Office of Commerce Hillside Children’s Center Managing Director Mental Health United Way of Buffalo and Service Development Helen Halewski, PhD New York State Office for People Erie County Hillside Family of Agencies Chief Human Resources with Developmental Disabilities United Way of Central and Organizational Michael Snyder, JD New York Development Officer General Counsel MEMBERSHIPS Hillside Family of Agencies Hillside Family of Agencies United Way of Greater Rochester Alliance for Strong Families A. Thomas Hildebrandt Karen Sylvester and Communities EDITOR President Executive Director Hillside Children’s Foundation Hillside Children’s Center: Business Council of Mary Hadley Western Region New York State Daniel Lesinski WRITER Executive Director Executive Director Catalogue for Philanthropy Developmental Disabilities Services Snell Farm Children’s Center Families Together in Scott Perkins Augustin Melendez New York State PRINTING President Human Service Coalition of Hillside Work-Scholarship Prince George’s County Canfield and Tack Connection Juvenile Detention Association DESIGN of New York Tanya Space National Network of Runaway and Homeless Youth Services

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April 2015