Denman West Terminal Development Plan

Home , Denman Island, Juan Carrasco (explorer)

Approved September, 2018 PUBLISHING INFORMATION

Title: Denman West Terminal Development Plan (TDP) Author: Terminal Development, BC Ferries Status: Approved, September, 2018

This office consolidation includes the following amendments: Amendment: Date:

ACKNOWLEDGEMENTS:

The TDP has been prepared with assistance from Checkwitch Poiron Architects Inc.

BC Ferries Inc. wishes to thank Checkwitch Poiron Architects Inc. for their input in the development of this TDP and the community at large for their input and comments during the preparation of this TDP.

2 Figure 1: Denman West Aerial Photo - July 2017

3 Table of Contents Introduction Plan Concepts 30 1 1.1 What is a Terminal Development Plan (TDP) 8 6 1.2 Purpose of the Terminal Development Plan 9 1.3 Interpretation of the Plan 9 Implementation 1.4 Structure of the TDP 9 7 7.1 Investment and Implementation 32 1.5 Plan Area 10 7.2 Recommendations for Further Studies 32 1.6 How the TDP Relates to BC Ferries’ Strategic Planning 10 7.3 Timetable and Programming 34 1.7 How the TDP Relates to Other Regional/Community Policies 11

Appendix 1: Comparison Table of TNMP with TDP 35 Context Appendix 2: Glossary of Terms 38 2 2.1 Regional Context 12 2.2 Historical Context 12 2.3 Community of Denman Island 12

Summary of Existing Terminal Conditions, Route Profile, 3 Key Issues & Opportunities 3.1 Denman West Terminal Conditions 13 3.2 Route Profile 13 3.3 Key Issues and Opportunities 13

Terminal Network Master Plan Functional Requirements 4 4.1 Denman West TDP Functional Requirements 18 Proposed Terminal Plan 5 5.1 Berths 29 5.2 Vehicle Holding Compound 29 5.3 Vehicle Access & Exit Lanes 29 5.4 Foot Passenger Pick-up/Drop-off 29 5.5 Foot Passenger Waiting Facilities 29 5.6 Terminal Operation Facilities 29 5.7 Property Agreements 29

4 List of Figures List of Tables

Figure 1: Denman West Aerial Photo - July 2017 3 Table 1: Denman West Terminal Summary 13 Figure 2: Southern Gulf Islands Terminal and Route Map 6 Table 2: Baynes Sound Connector Vessel Summary 16 Figure 3: Terminal and Route Map 7 Table 3: Functional Requirements - Safety and Security 19 Figure 4: Denman West Location Map 9 Table 4: Functional Requirements - Berths 19 Figure 5: Denman West Study Area 10 Table 5: Functional Requirements - Ticketing and Pre-Ticketing Area 20 Figure 6: Strategic Drivers 11 Table 6: Functional Requirements - Vehicle Holding Areas 20 Figure 7: Relationship Between Strategic Plans and Terminal 11 Table 7: Functional Requirements - Vehicle Loading and Unloading 21 Development Plans Table 8: Functional Requirements - Customer Amenities 22 Figure 8: Denman West Aerial Photo - 2010 14 Table 9: Functional Requirements - Communications and IT Infrastructure 24 Figure 9: Denman West Aerial Photo - July 2017 15 Table 10: Functional Requirements - Administration and Employer Facilities 24 Figure 10: Baynes Sound Connector Vessel 16 Table 11: Functional Requirements - Other Terminal Services 25 Figure 11: Denman West Terminal Photograph - Pre 2015 17 Table 12: Functional Requirements - Utilities and Miscellaneous 27 Figure 12: Denman West Terminal Photograph - Pre 2015 17 Table 13: Recommended Further Studies and Actions 33 Figure 13: Denman West Terminal Photograph - Pre 2015 17 Table 14: Denman West TDP Capital Action Plan 34 Figure 14: Denman West Holding Compound and Shoulder Queuing Lane 20 Figure 15: Denman West Terminal 21 Figure 16: Denman West Covered Waiting Space & Pick-up/Drop-off Area 23 Figure 17: Denman West Water Fountain Example 23 Figure 18: Denman West Terminal Building - July 2017 23 Figure 19: Example of an Electronic Reader Board 26 Figure 20: Example of a Bicycle Stand 26 Figure 21: Waiting Room Interior - July 2017 28 Figure 22: Denman West - July 2017 28 Figure 23: Denman West - July 2017 28 Figure 24: Rendering of Denman West Building Constructed in 2017 30 Figure 25: Denman West Existing Site Plan 31

5 BC Ferries Terminal Network

Alert Bay Cormorant Island Preedy Harbour Thetis Island Alliford Bay (Gaats'iiGundaay) Haida Gwaii Prince Rupert Prince Rupert Bear Cove Port Hardy Quathiaski Cove Quadra Island Bella Coola Bella Coola Saltery Bay Sunshine Coast Blubber Bay Texada Island Shearwater Denny Island Brentwood Bay Saanich Peninsula Shingle Spit Hornby Island Buckley Bay Buckley Bay Skidegate (GuuhlGa Llnagaay) Haida Gwaii Campbell River Campbell River Snug Cove Bowen Island Chemainus Chemainus Sointula Malcolm Island Crofton Crofton Sturdies Bay Galiano Island Denman West Denman Island Swartz Bay North Saanich Departure Bay Nanaimo Tsawwassen Lower Mainland Descanso Bay Gabriola Island Vesuvius Bay Salt Spring Island Duke Point Nanaimo Village Bay Mayne Island Earls Cove Sechelt Whaletown Cortes IslandLangdale WestviewNanaimo Powell River Bowen Horseshoe Bay Fulford Harbour Salt Spring Island Gabriola Island Island Gravelly Bay Denman Island East Heriot Bay Quadra Island Horseshoe Bay West Vancouver Chemainus Thetis Island Penelakut Island Klemtu Klemtu Vesuvius Crofton Long Harbour Little River Comox Tsawwassen Saltspring Galiano Island Langdale Sunshine Coast Island Sturdies Bay Fulford Harbour Long Harbour Salt Spring Island Village Bay Saturna Island Lyall Harbour Mayne Island Otter Bay McLoughlin Bay Bella Bella Swartz Bay Pender Island Mill Bay Mill Bay Saturna Island Nanaimo Harbour Nanaimo VANCOUVER Ocean Falls Ocean Falls ISLAND Otter Bay Pender Island Victoria Penelakut Penelakut Island Port McNeill Port McNeill Figure 2: Southern Gulf Islands Terminal and Route Map

6 Prince Rupert

HAIDA GWAII

Skidegate Terminal (GuuhlGa Llnagaay)

Alliford Bay (Gaats’iiGundaay)

Klemtu

Ocean Falls

McLoughlin Bay Bella Coola Shearwater

Bear Cove Sointula

Port McNeill Alert Bay

VANCOUVER Whaletown ISLAND Heriot Bay Westview Campbell River Saltery Bay Blubber Earls Cove Little River Bay Langdale Denman West Shingle Spit Buckley Bay Snug Gravelly Bay Cove Horseshoe Bay Vancouver Departure Bay Duke Point Tsawwassen

Swartz Bay Figure 3: Terminal and Route Map

Victoria 7 1Introduction This Terminal Development Plan (TDP) is unique in that it follows significant TDPs shall specify: infrastructure upgrades to the Denman West terminal. This TDP is intended • Terminal classification to identify and consolidate the planning information used to inform the • Berth classification(s) recent upgrades. While much of this work was undertaken in 2015, there • Description of existing facility are still deficiencies when compared to the Terminal Network Master Plan • Existing traffic demand and growth projections functional requirements for a minor intermediate unstaffed terminal. • Terminal lands and property, community and stakeholder engage- 1.1 What is a Terminal Development Plan (TDP)? ment and archaeological assessments • Existing terminal infrastructure A Terminal Development Plan (TDP) is a concept plan that provides the • Existing safety, security and operational issues framework for the phased implementation of strategies and actions over • Existing and future vessel deployment the next 25 years that will enable BC Ferries to develop its terminals in a cost • Functional requirements, as drawn from Terminal Design effective, organized and efficient way. The formation of the TDP is guided Requirements contained in the TNMP and established in consultation by the Terminal Network Master Plan (TNMP). The TNMP aligns with BC Fer- with local area teams ries’ Corporate Strategic Plan and forecasts all the strategic and major tacti- • Future terminal development plans, including the scope, schedule and cal actions governing the development of the BC Ferries terminal network. budget of all improvements to be carried out over the next 25 years. Over the next 25 years the Terminal Network will be optimized for efficient and effective operation. BC Ferries will study routes and their interactions to determine ways to reduce operating and capital costs and increase system reliability. Terminals will be examined for improvement to construction and operating efficiencies. Greater use of standard designs and components will aid these efficiencies over time.

8 Union Bay

DENMAN 19 19A ISLAND

Denman West HORNBY Buckley Bay ISLAND Hornby Island (Shingle Spit)

Fanny Bay VANCOUVER ISLAND Denman East (Gravelly Bay)

Figure 4: Denman West Location Map

1.2 Purpose of the Terminal Development Plan 1.4 Structure of the TDP The purpose of the Denman West TDP is to identify and consolidate the The scope of the Denman West TDP covers past and future planning and planning information used to inform the recent upgrades, as well as set out conceptual designs for the development of the terminal with the require- a long term vision for the future of this important terminal which acts as the ment to: main gateway and route connection between Buckley Bay on Vancouver • Review of the existing terminal operations, infrastructure conditions Island and Denman West on Denman Island. and customer service issues and interface; This particular TDP is capturing past information and is also future oriented • Identify the functional requirements at the terminal; and depicts how the Denman West terminal has and will be developed over • Review of foot passenger and vehicle traffic demand projections used an extended period of time through a series of initiatives. to inform the recent designs and upgrades; • Identify the preferred plan for the terminal that was implemented; 1.3 Interpretation of the Plan • Identify high level costs for recent upgrades; and, Unless otherwise specified within the TDP, the boundaries and locations of • Review engagement that occurred as part of the recent upgrades. any symbols or areas shown on a Figure are approximate only and shall be interpreted as such. They are not intended to define exact locations except The TDP represents a cooperative effort which involves a high degree of where they coincide with clearly recognizable physical features or fixed interaction with and input from a wide range of participants. The Denman boundaries, such as property lines and utility rights-of-way. West TDP Baseline Report (“the baseline report”), which is a comprehensive terminal study, has been completed as a separate report that details the existing situation in the TDP area as it currently stands.

9 Study Area

Study Area

Figure 5: Denman West Study Area

1.5 Plan Area Our Values The study area for the Terminal Development Plan encompasses the marine Safe: Safety is our highest value. infrastructure, the landside infrastructure, and the approach to the termi- Caring: We operate from a position of kindness and empathy for nal. those who travel and work with us. Honest: We conduct business with integrity, honesty and account- 1.6 How the TDP Relates to BC Ferries’ Strategic Planning ability. To align with BC Ferries’ future, long term vision and objectives the TDP is Collaborative: We collaborate with others to enhance the customer guided by three overarching documents: the Strategic Plan, Terminal Net- experience. work Master Plan and Fleet Master Plan. Respectful: Respect is paramount in our interactions with others. 1.6.1 Strategic Plan Sustainable: Our environmental, social and economic impact are central to business decisions. The 2018 Strategic Plan was prepared to guide the long-term direction of BC Ferries and achieve the organizations vision from 2016-2026. The Strate- 1.6.1.1 Strategic Drivers gic Plan’s vision is as follows: The Strategic Plan outlines five strategic drivers that will inform strategic Vision decision-making over the planning horizon. They are the critical success factors that must be in place to achieve our strategic goals that BC Ferries Trusted, valued. will pursue to achieve the vision: Mission 1.6.2 Terminal Network and Master Plan We connect communities and customers to the people and places important The Terminal Network Master Plan (TNMP) is a forward-looking planning in their lives. and policy document. The TNMP aligns with the Corporate Strategic Plan and forecasts all the strategic and major tactical actions governing the de velopment of the BC Ferries terminal network. A network refers to how routes interact singularly, in conjunction, or as a system of routes.

10 Operational Excellence We strive for a superior customer experience through safe, efficient, reliable and effective

Financial Sustainability We make prudent choices for the long-term growth and sustainablil- ity of our organization, which enables fare affordability, value for customers and effective asset stewardship. Employee Engagement We foster growth, development and commitment in our people.

Environmental and Social Governance We leverage our resources, services and relationships in recognition of our responsibility to our environment, customers, employees, stakeholders and communities. Innovation and Continuous Improvement We nurture continuous improvement and innovation across our organization. Figure 6: Strategic Drivers Figure 7: Relationship Between Strategic Plans and Terminal Development Plans

Each terminal shall have a Terminal Development Plan (TDP) which aligns about the future direction of each municipality. They also provide clarity for with the TNMP. Terminal Engineering is responsible for the TDP and the TDP residents, businesses and institutions on the primary goals objectives and schedule. supporting policies that help the municipality to meet its goals. A number The TDP is guided by the TNMP by aligning with its terminal classifications of policies are relevant to the Denman West terminal which is outlined in and design requirements. the baseline report. The Denman West terminal is classified as a Minor / Intermediate (MIM) – 1.7.2 Development Permit Areas Unstaffed terminal. As a result, the design requirements of the Denman S.488 of the Local Government Act authorizes municipalities to designate West terminal shall adhere to the design requirements of an MIM – Un Development Permit Areas (DPAs) and request Development Permits prior staffed terminal, and is further elaborated upon in this TDP. to the commencement of development for certain issues outlined in the section. 1.6.3 Fleet Master Plan Currently, the Fleet Master Plan identifies the Baynes Sound Connector as The Denman West terminal site is not located within a Development Permit the primary vessel on Route 21. The Baynes Sound Connector is in the ‘Cable Area (DPA). Ferry Class’ and is scheduled for retirement in October 2060. The relief ves- 1.7.3 Zoning Bylaw sel is currently a Q-Class, and in the future will be an Island Class The water lot is zoned Marine Service (W2), and the leased upland is zoned 1.7 How the TDP Relates to Other Regional/Community Poli- Residential (R1). Ferry terminal is listed as a permitted use in the W2 zone. cies The plan has been informed by the following plans and policies: 1.7.1 Denman Island Official Community Plan The Denman Island (Islands Trust) Official Community Plan (OCP) was adopted on October 15, 2008. OCPs are the overarching planning documents that set out the community vision and values that will guide decision making

11 2Context 2.1 Regional Context Private ferry service from Buckley Bay began in the early 1920s with the BC government stepping in to provide regular sailings in 1954. Denman Island is located off the eastern shore of central Vancouver Island, opposite Buckley Bay, 12 miles (20 km) south of Courtenay and one hour 2.3 Community of Denman Island north of Nanaimo in the Salish Sea (Strait of Georgia). It is one of the North- Denman Island has long been a haven for people seeking a quieter lifestyle. ern Gulf Islands, part of the Islands Trust and Comox Valley Regional District Downtown Denman consists of one general store (which includes a gas of British Columbia and is home to a small community of just over 1,000 pump, government liquor outlet, and post office), a hemp clothing store, residents. hardware store, bookstore, dental bus (shared with Hornby two weeks a The Denman West terminal is also located on the traditional territories of month), craft stores, the Guest House Bistro, a cafe, three real estate offices, the Comox First Nations, Homalco First Nations, Qualicum First Nations and an insurance brokerage, two community halls, the Dora Drinkwater Volun- Sliammon First Nations. teer Library, a community school, a church, and the museum. It is famous for its all ages dances, festivals, yoga, quiet roads, and beautiful scenery. 2.2 Historical Context Many artists have made Denman Island their home for decades, and as a Denman Island was first inhabited for thousands of years by Indigenous result there is a thriving local artistic community. The island has a land area peoples including the Pentlatch and Sliammon. Denman was once known of 51.03 square kilometres (19.70 sq mi). as Punchlatt Island, and the Inner Island, by the Puntledge First Nations who set up summer camps on the island, gathering clams and berries, and fish- ing and hunting. Deer were caught by herding them into the water where hunters waited in canoes. It was later discovered and mapped by Europeans during the 1791 voyage of the Spanish ship Santa Saturnina, under Juan Carrasco and José María Narváez. It was named by Captain Richards in 1864 for Rear Admiral Joseph Denman who was commander of the Pacific station from 1864 to 1866.

12 Summary of Existing Terminal Conditions, 3Route Profile, Key Issues and Opportunities 3.1 Denman West Terminal Conditions • Opportunity to provide better customer waiting room and washroom facilities The Denman West terminal is located on the west side of Denman Island. • Provide greater vehicle holding capacity in the terminal Denman West is a Minor/Intermediate (MIM) - Unstaffed terminal. • Provide a holding lane for queuing traffic 3.2 Route Profile • Providing short term parking The Denman West terminal serves Route 21 and is served by the Baynes Sound Connector cable ferry which has a car capacity of 45, carries a max- Denman West Terminal imum of 150 passengers and has a crew size of 4 was introduced on the route in 2015. The vessel has the following amenities on board: Location Denman Island • Pet Area Municipality Islands Trust, Comox Valley Regional District • Accessible heated car deck lounge Holding Capacity (AEQ) 51 • Accessible washrooms Max. Vehicle Weight (GVW) 63,500kg GVW Berth 1 and 56,500kg GVW In addition, to serving residents and visitors of Denman Island, this terminal Parking Crew parking spaces - 10 also serves all traffic between Hornby Island and Vancouver Island. Customer parking spaces - 21 3.3 Key Issues and Opportunities Waiting Room Yes During the analysis for the recent infrastructure upgrades a number of key Washrooms Yes issues and opportunities were identified and which have all been completed Dock 2 berth MIM between 2015 and 2017 including:

13 Figure 8: Denman West Aerial Photo - 2010

14 Figure 9: Denman West Aerial Photo - July 2017

15 Baynes Sound Connector Vessel

Core Service Levels Hours of Operation: Peak 06:40 to 23:00 Shoulder 06:40 to 21:45 (23:00 Fri) Off Peak 06:40 to 21:45 Number of Round Trips per Day: Peak 17 Mon to Sat; 16 Sun Shoulder 14 Mon to Thurs & Sat; 17 Fri; 13 Sun Figure 10: Baynes Sound Connector Vessel Off Peak 14 Mon to Fri & Sat; 13 Sun Round Trips per Year: 5261 and shuttling

Vessel Description Class Cable Ferry Passenger Capacity 150 (includes crew) Vessel Vehicle Ca- 45 pacity Crew Size 4 Onboard Services Pet Area Accessible heated car deck lounge Accessible washrooms

Route and Service Description Distance 1.2 nautical miles Crossing Time 10 minutes

16 Figure 11: Denman West Terminal Photo - pre-2015 Figure 12: Denman West Terminal Photo - pre-2015

Figure 13: Denman West Terminal Photo - pre-2015

17 4Denman West Terminal Network Master Plan Functional Requirements This section compares the recent terminal upgrades to the functional requirements identified in the TNMP for a Class 2 Minor/Intermediate Un- staffed Terminal and outlines any shortfalls that are to be captured in future terminal upgrades. All future terminal developments at Denman West will conform to the Design Requirements outlined in Appendix B – Terminal Class Design Requirements of the TNMP. In addition to the TNMP requirements, the TDP identifies Site Specific Re- quirements for the Denman West terminal. These requirements were identified through discussions with internal and external stakeholders and are due to the uniqueness of the terminal infrastructure and surrounding community needs. The functional design requirements have been established in order to ensure compliance with the two overarching strategic plans. 4.1 Denman West TDP Functional Requirements The TDP will provide the detailed functional requirements based on the terminal specific requirements. The functional design requirements have generally been classified as either: A - Essential, required to meet the TNMP requirements; or B - Desirable, identified through the development of the TDP.

18 4.1.1 Safety and Security

Functional Requirements - Safety and Security

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Integration of Safety Required CCTV at berth for night watch Additional CCTV required for and Security Features integration of safety and security features was in- passenger waiting room cluded as part of the 2015 redevelopment including sidewalks and reducing conflicts between users

4.1.2 Berths Site Specific Requirements: The berth is compatible with the existing cable ferry vessel. The old berth at Denman West (Berth 2) is currently unused by BC Fer- ries, but has been retained as a commitment to the community to retain this structure for up to five years. As a result, the expectation is that Berth 2 would be maintained until 2021 (the cable ferry was commissioned in 2015-2016). BC Ferries could plan to decommission this berth after 2021.

Functional Requirements - Berths

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Number of Berths I Berth 2 Berths 1 Berth Berth Interface The marine infrastructure at Denman West consists As per existing Assessing value of retain- of two berths, one single-level berth accessed by a ing Berth 2 as an alternate timber-framed trestle and a steel and concrete berth berth during cable ferry refit constructed in 2015. programme. Berth One - A two lane steel ramp with an upper transition apron. The ramp lands on a concrete pontoon with a transition platform and two berthing fenders. A hydraulically operated apron lands on the vessel. Berth Two - The timber-framed, steel-decked ramp and steel apron are supported by a steel head frame and timber-framed towers. The starboard wingwall is supported by steel pipe piles, while the port wingwall is timber pile-framed. A short timber-framed catwalk provides access to the starboard wingwall. There are two steel and timber constructed line dolphins and 1 inner floating lead. Current Berth load limit for Berth 1 is 63,500 kg GVW and Berth 2 is 56,500 Kg GVW, with a maximum of 7 loaded axles.

19 4.1.3 Ticketing & Pre-Ticket Area There are no ticketing functions required at the terminal. Denman West is classified as an unstaffed MIM terminal.

Functional Requirements - Ticketing and Pre-Ticket Area

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Ticketing Function No No ticketing function at the terminals Denman West is an unstaffed Minor Intermediate terminal, as such there are no ticketing functions required at the terminal Self-Ticket Kiosks None None N/A Turnstiles at Embar- None None N/A kation and Fee Paid Entry Zone

4.1.4 Vehicle Holding Areas Site Specific Requirements: The vehicle holding compound at Denman West consists of six lanes in the holding compound and the shoulder queuing lane on our property outlined in pink in Figure 13. Once the terminal’s storage capacity of 51 AEQ has been reached, traffic begins to use the queuing lane on Denman Road.

Functional Requirements - Vehicle Holding Areas

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Holding Capacity 1 x Maximum vessel The vehicle holding compound at Denman West As per existing. 1 x Maximum AEQ capacity consists of six lanes accommodating 51 AEQ, and a vessel AEQ capacity. This queuing lane of 57 AEQ along Denman Road provid- equates to 45 AEQ ing a total capacity of 108 AEQ. Lane Widths No None N/A

Figure 14: Denman West Holding Compound and Shoulder Queuing Lane

20 4.1.5 Vehicle Loading & Unloading Site Specific Requirements: Denman West terminal is accessed via Denman Road, a single lane access road. Denman Road runs steeply downhill for approximate- ly 500 metres from its intersection with Northwest Road, the commercial centre of Denman Island, to the terminal holding compound. In 2008 a holding lane was constructed along the access road to the terminal.

Functional Requirements - Vehicle Loading and Unloading

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Control Tower No None. N/A Ensure the visibility of the holding compound from the vessel Loading and Main car deck - single Two lanes exiting that merges into one lane Single exit lane Two-lane exit lane which merg- Unloading lane es into a single lane

Figure 15: Denman West Terminal

21 4.1.6 Customer Amenities

Functional Requirements - Customer Amenities

Criteria TNMP Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Requirement Foot and Vehicle Waiting Room/Lounges and Yes Heated waiting room and washroom building. As per existing N/A Washrooms Waiting room - 1 men’s and 1 women’s washroom Satellite Washroom Building No None N/A N/A Covered Outdoor Waiting Space, Yes Yes - Green Space area and 1 picnic table As per existing N/A Seating and Picnic Tables Customer Service Counter No None N/A N/A Retail Facility Pad with There is currently a concrete pad for a kiosk with As per existing Provide potable water if avail- services for 3rd electrical outlets for a local vendor in the summer able and grey water disposal party kiosk months connection Public Notice Board Yes Yes in the waiting room Yes

ATM No None N/A N/A

Vending Machine Yes No vending machines located at the terminal Yes - One vending machine in new waiting room Distress Phones Yes None As per existing

Water Fountains/Bottle Filling Yes if potable No water fountain/bottle filling station due to the To be provided if potable Station water exists lack of potable water water becomes available Vehicle Only

Playground, Pet Areas No None N/A

Foot Passengers Only

Baggage Service (drop-off, han- No None N/A dling and transport to Vessel) Escalator, Elevator No None N/A

Enclosed Walkway to Berth After No None N/A Ticketing Pick-up/Drop-off Zone Yes Yes - Pick-up/drop-off zone adjacent to the new As per existing waiting/washroom Parking Yes Yes - Customer short term parking - 21 spaces As per existing including 2 accessible spaces provided at the terminal Bus Bays Yes - Charter No bus bays are provided due to no bus service in Add bus bays if service be- bus and shuttle operation to and from the terminal. There is an comes available area set aside for the school bus.

22 Figure 16: Denman West Covered Waiting Area and Pick-up / Drop-off Area - July 2017 Figure 17: Water fountains should be provided if potable water becomes available

Figure 18: Denman West Terminal Building - July 2017

23 4.1.7 Communications & IT Infrastructure Site Specific Requirements: Shuttling is very common on this route, therefore customers would like to know when vessel is shuttling. A reader board with updated data would help inform customers of any significant schedule deviations.

Functional Requirements - Communications & IT Infrastructure

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Wayfinding (static), Yes No wayfinding or static reader boards at the termi- Yes. Provide a reader board reader boards nal. We have a simple LED programmable sign over with real time sailing data. the berth to indicate "shuttle mode" in effect Would help inform customers and pick-up/drop-off traffic of schedule deviations Public Address Sys- No None N/A tem Electronic Toll Booth No None N/A Signage Vehicle Classification No None N/A System Standard BCF IT Sys- Yes No customer Wi-Fi provided Yes tems & Capacities and Server Room Customer Wi-Fi Yes None Customer Wi-Fi to be provided Coordinate with communications provider to upgrade internet network to support improved Wi-Fi capability

4.1.8 Administration & Employee Facilities Site Specific Requirements:

Functional Requirements - Administration & Employer Facilities

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Ticket Office No None None Admin Offices, Meet- No Yes small crew building located within the wash- As per existing ing Rooms and Crew room/waiting room building Mess Crew, Employee and Yes (except visitor park- There are 10 AEQ’s of employee parking located Eight spaces meets the current Visitor Parking ing) along the south east side of the terminal, next to the vessel requirements. Additional foot passenger building. The employee parking is crew spaces required if vessel often at capacity. and/or service changes

24 4.1.9 Other Terminal Services Site Specific Requirements: Engagement with internal and external stakeholders has further elaborated on the specific needs (space, sizing, etc.) of the above noted TNMP requirements.

Functional Requirements - Other Terminal Services

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Fleet Support Unit No None N/A

Warehouse/Cross No None N/A Docking Storage for Terminal Yes No storage currently provided Yes to be provided Ops, Terminal Mainte- nance and Fleet Ops Drop Trailer - Holding No None N/A N/A Area, Vessel Staging Area and Office Simulator and Train- No None N/A N/A ing Room Bicycle Access/ Yes An uncovered bicycle rack for 5 bicycles Sufficient wayfinding to safely Given the high number of Egress/Storage convey cyclists on and off the cyclists using the ferry, a bike vessel repair station would be useful Provide covered bicycle rack adjacent to the terminal waiting room

25 Figure 19: Example of an Electronic Reader Board Figure 20: Example of a Bicycle Stand

26 4.1.10 Utilities & Miscellaneous

Functional Requirements - Utilities and Miscellaneous

Criteria TNMP Requirement Existing TDP Essential Functional TDP Desirable Functional Requirement Requirement Compactors Yes No compactor at the terminal A compactor is required

Environmental & Con- Yes None Yes tainment for Hazard- ous Goods Generators: One to power CCTV None Yes to power CCTV In addition to Essential Func- except where no night tional Requirement: watch - vessel will pow- • Sufficient to maintain er ramp overnight power of the vessel until the night watch person can access the terminal site. • Sufficient to maintain power at the water treatment shed and pumps to provide potable water during power outages. Potable Water Supply Yes Supplied to the terminal by a well on Nelson Cres- Yes as per existing As per Island Health’s rec- cent, connected via 1" PVC line to the water tank ommendations, BC Ferries is building for reverse osmosis treatment (potable use). consulting with the Comox Installed in 2017 to replace existing system Valley Regional District (CVRD) regarding the possibility of extending their service to the terminal. Doing this would eliminate the need for the well or reverse osmosis treatment, as well as the respective maintenance required. Septic Field or Sew- Yes Type 2 onsite sewage treatment system with a new Yes as per existing age Treatment Sys- septic field was installed in 2017 to replace the exist- tem, or Conveyed to ing system Sewer System where Possible Pump Ashore Yes where infrastruc- None - vessel pumps ashore at Buckley Bay None required ture exists Shore to Ship Power Yes - at home ports Yes Yes as per existing only Ship to Shore Power Yes Yes Yes as per existing

27 Figure 22: Denman West - July 2017

Figure 21: Waiting Room Interior - July 2017 Figure 23: Denman West - July 2017

28 5Proposed Terminal Plan The site layout planning for the Denman West terminal entailed the devel- accommodate the expansion of the holding compound and foot passenger opment and evaluation of options for re-configuration and expansion of sidewalks. The vehicle exit lane is now a double exit lane which merges into the terminal site to accommodate the current and long range needs and a single exit lane. deficiencies. While much of this work was undertaken in 2015 there are still 5.4 Foot Passenger Pick-up/Drop-off deficiencies when compared to the Terminal Network Master Plan functional requirements for a minor intermediate unstaffed terminal. A drop-off/pick-up loop has been constructed to allow those passengers with heavy baggage, disabilities, and seniors etc to drop off foot passen- 5.1 Berths gers at the front of the terminal adjacent to the passenger waiting and Berth 1 was constructed in 2015 and consists of a steel ramp and concrete washroom. pontoon to accommodate a cable ferry. Berth 2 is an older berth construct- 5.5 Foot Passenger Waiting Facilities ed of timber and steel elements and is to be decommissioned on or after 2021. However, further study is needed to determine how refit relief oper- A new waiting room/washroom building was constructed in 2017 and in- ations would be taken prior to the berth being decommissioned. cludes a heated waiting room, accessible washrooms, electrical room and storage. 5.2 Vehicle Holding Compound 5.6 Terminal Operation Facilities The vehicle holding compound was reconfigured to accommodate 51 AEQ in the “lower compound” as well as provide staff parking and short term The electrical service at the terminal has been upgraded as follows: parking; this meets the TNMP holding compound functional requirement. • Denman West has a 600 Volt, 400 Amp, 3 phase service. Ministry of Transportation (MOTI) has allowed BC Ferries to use the existing • Berth 1 (cable ferry) shore power feed – 600 Volt, 60 Amp, 3 phase. road right of way in order to provide the queuing lane along Denman Road. • Berth 2 (spare berth) shore power feed – 600 Volt, 50 Amp, 3 phase. As a result, a 2.8 metre wide queuing lane was constructed in 2015 along 5.7 Property Agreements the west side of Denman Road to accommodate an additional 57 AEQ. MOTI has not provided BCF with a Licence of Occupation for the road right 5.3 Vehicle Access & Exit Lanes of way in order to facilitate the queuing lane, and this should be sought Vehicle exit lanes have been realigned to the south of the terminal to from MOTI.

29 6Plan Concepts The site layout planning for the Denman West terminal entailed the development and evaluation of options for re-configuration and expansion of the terminal site to accommodate the current and long range needs and deficiencies

Figure 24: Rendering of Denman West Building Constructed in 2017.

DENMAN WEST 91257 TERMINAL UPGRADES www.cparch.ca British Columbia 9-93 Commercial Street, Nanaimo, BC V9R 5G3 phone 250.714.1963 501-402 Pender Street West, Vancouver, BC V6B 1T6 phone 604.669.3444 Ferry Services Inc. GENERAL INFORMATION 32-263-A002 C LEGEND

Vehicle Loading

Drop Off Traffic

Exiting Traffic

Pedestrian Traffic

5m0m 15m 35m

3.7m

2.5m 5

19.0m

X X

VEHICLE HOLDING LANES (APPROX. 51 AEQ) NEW SIDEWALK STAFF PARKING (APPROX. 10 AEQ)

Figure 25: Denman West Existing Site Plan

31 7Implementation 7.1 Investment and Implementation 7.2 Recommendations for Further Studies In line with the vision outlined within this document, the Denman West TDP Approval of this Plan is the first step in moving towards the objectives set captures the comprehensive improvements that have occurred and that will out in this TDP. How these are implemented will be critical to the successful improve the terminal over the next 25 years. These improvements into stra- realisation of the TDP. A number of initiatives, studies, investments and tegic phases are prioritized based on functional (issue / opportunity / need) other actions will be required as the Denman West terminal develops. and social (local / community) needs. As a result, the TDP provides the long The following table outlines recommended studies to be conducted in or- term plan needed to allow BC Ferries to provide safe, cost effective ferry der to confirm the detailed design requirements of the phased work iden- services and replace and upgrade capital assets in a financially responsible tified in this TDP. The information from these studies will be beneficial in manner. establishing more detailed scopes, schedules and budgets. Capital budgeting provides BC Ferries with a mechanism for implementing the TDP. Through regular budgeting processes, BC Ferries will be able to make investments in infrastructure and other public improvements that will help to achieve many of the goals and objectives of this TDP and ensure alignment with the TNMP.

32 Recommended Further Studies and Actions

Item Further Studies Benefit of Study Lead Timing Required/Recom- mended General Terminal Level II Survey Required every 5 years. Provides updated life Terminal Engineering Every 5 years expectancy of marine structures. Useful for reprioritization of improvements (i.e. urgency) Design - Marine Perform a study to de- Provides timeline and costing for decommission Terminal Construction commission old berth or retain to act as a refit/relief berth Environmental Undertake biophysical Provide baseline of biophysical assets at the Environment Team Every 5 years assessment terminal Energy Undertake Energy Identify potential energy savings and GHG Energy Manager Next 5 years Audit of Terminal reductions Buildings and Infra- structure Climate Change Undertake Sea Level To help understand implications on terminal in Environment Team Rise Study the long term. Other Actions Denman Island - Islands Trust Submit representations Representations to OCP review to ensure pos- Terminal Development, Next OCP review scheduled for OCP Review to Denman Island OCP itive policies and to acknowledge the positive Strategy & Community 2019 Review contribution the terminal makes to the social, Engagement environmental and economic well-being of the island. Engage Islands Trust in ongoing Terminal Development, Twice a year discussions to build relationships Strategy & Community and implement MoU Engagement Engage First Nations in imple- Terminal Development, On an ongoing basis menting public art feature or Strategy & Community interpretation features Engagement Meet with FAC on a twice yearly Strategy & Community Twice a year basis to identify community Engagement issues Denman West TDP Monitoring and review Ensure TDP is up to date and relevant for future Terminal Development 2022 of approved TDP planning and implementation Enter into License of Occupation Required by BC Ferries Properties Next 5 years with MOTI to allow expansion of vehicle capacity by accommodating a holding lane

33 7.3 Timetable and Programming The Denman West TDP covers the period from 2017/18 to 2043. Some of its proposals are complex and long term while others are simpler and can be delivered more quickly. The Action Plan below suggests timeframes for improvements included in this TDP. The following timeframes are considered estimates: • Short Term (0-3 years): These items may be completed as part of the current capital plan; • Operational Items: These items may be completed over time as part of ongoing operations; • Medium Term (3-10 Years): These items would be recommended for funding in the future. They may be recommended for future capital budgets, may be advanced if triggered if finding becomes available; • Long term (10+ Years): These items represent longer-term objectives without specific funding strategies or allocations, • Cost has been identified as $ low, $$ medium, $$$ high

Denman West TDP Capital Action Plan

TNMP Category Sub Category Action Item $ Cost Timeframe Lead Department

Safety and Security Terminal Construction

Berth 1 - Marine Infrastructure Upgrade/Replace Aprons $$$ Long Term Terminal Construction

Berth 2 - Marine Infrastructure Decommission old berth $$$ Post 2021 Terminal Construction Vehicle Holding Areas No Action Required N/A N/A N/A

Vehicle Loading and Unloading No Action Required N/A N/A N/A

Customer Amenities Install water fountains/bottle filling stations $ Short to Mid Term TC

Communications and IT Infrastructure Install reader boards with real time sailing information $ Short Term IT Terminal Construction

Administration and Employee Facilities No Action Required N/A N/A Other Terminal Services Terminal Operations Storage $$ Mid Term Terminal Construction Utilities and Miscellaneous Water Supply $$ Mid Term Terminal Construction

34 Appendix 1: Comparison Table of TNMP with TDP

Comparison Table of TNMP with TDP

CATEGORY SUB CATEGORY TNMP - Terminal Class De- DENMAN DENMAN Com- Reason for non-compliance with sign Requirements Minor/ WEST EX- WEST pliance TNMP Intermediate Unstaffed ISTING PRO- with POSED TNMP to be achieved SAFETY & SECURITY Integration of Safety and Yes Yes Yes Security Features  BERTHS Number of berths and berth 1 MIM Yes Yes interface type  VEHICLE HOLDING AEQ 1 x maximum vessel AEQ capac- Yes Yes AREAS ity  Lane Widths Same Widths Yes Yes  VEHICLE LOADING Loading and Unloading Main Car Deck (MCD) single lane Yes Yes AND UNLOADING  CUSTOMER Waiting Room/Lounges and Yes Yes Yes AMENITIES Washrooms  Covered Outdoor Waiting Yes Yes, some Yes Space, Seating and Picnic  Tables Retail Facility Pad with Services for 3rd party Yes Yes kiosk  Public Notice Board Yes No Yes  Vending Yes Yes Yes Foot & Vehicle  Distress Phones Yes No Yes  Water Fountains/Bottle Fill- Yes No Yes ing Station 

35 Comparison Table of TNMP with TDP

CATEGORY SUB CATEGORY TNMP - Terminal Class De- DENMAN DENMAN Com- Reason for non-compliance with sign Requirements Minor/ WEST EX- WEST pliance TNMP Intermediate Unstaffed ISTING PRO- with POSED TNMP to be achieved CUSTOMER Pick-up / Drop-off Zone Yes Yes Yes AMENITIES  Parking Yes Yes Yes  Bus Bays (community, school, Yes there is an area for school Yes Yes Foot Only charter and shuttle), Taxis buses  and Car Co-Op (leased space) COMMUNICATIONS Wayfinding (static); reader Yes No Yes & IT INFRASTRUC- boards  TURE Standard BCF IT systems & Yes No Yes capacities and server room  Customer Wi-Fi Yes No Yes  ADMINISTRATION & Crew/Employee and Visitor Yes (except visitor parking) Yes Yes EMPLOYEE FACILI- Parking  TIES Storage for Terminal/Fleet Yes No Yes Operations and Terminal OTHER TERMINAL  Maintenance SERVICES Bicycle Access/Egress/Storage Yes No Yes  UTILITIES & MIS- Compactors Yes No No Not required at this terminal CELLANEOUS  Environmental and Contain- Yes No No Not required at this terminal ment for Hazardous Goods  Generators 1 - to power CCTV (vessel will No No Not required at this terminal power ramp) except where no  night watch Potable Water Supply Yes No Yes  Septic field or sewage Yes Yes Yes treatment system. Convey to  municipal where possible

36 Comparison Table of TNMP with TDP

CATEGORY SUB CATEGORY TNMP - Terminal Class De- DENMAN DENMAN Com- Reason for non-compliance with sign Requirements Minor/ WEST EX- WEST pliance TNMP Intermediate Unstaffed ISTING PRO- with POSED TNMP to be achieved UTILITIES & MIS- Pump Ashore Yes - where infrastructure exists No No No Municipal infrastructure exists. Vessel CELLANEOUS  pumps ashore at Buckley Bay. Shore to ship power - at Yes Yes Yes home ports only  Ship to shore power Yes Yes Yes  ADDITIONAL ITEMS Sub-metre for electricity No No Yes IDENTIFIED Water meter No No Yes

37 Appendix 1: Glossary of Terms

Access: The accessibility to and within the site for vehicles, cycles and pe- Development Permit: A document that includes approved site and destrians in terms of the positioning and treatment of access and circulation building development plans illustrating land use, landscaping, built form, routes and how these fit into the surrounding access network. intensity of use, and appearance of the site and buildings, as well as conditions of development approval. Automobile Equivalents (AEQ): Terminal vehicle capacity shall be de- scribed in Automobile Equivalents (AEQ) where 1 AEQ = 6.1m x 2.6m. A Dock: A structure extending alongshore or out from the shore into a body BCF unit of measure used to express a consistent 'as-loaded length' values of water, to which boats may be moored. across various vehicle types. A single AEQ equates to the average 'as-loaded Dolphin: A pile or cluster of piles to which a vessel may be moored in length' of 6.1 metres of a single under-height vehicle. open water. BC Building Code: The BC Building Code applies to the construction of Fleet Master Plan: An overarching policy document directing the devel- buildings; including extensions, substantial alterations, buildings undergo- opment of the fleet with a 25 year outlook. The Fleet Master Plan identifies ing a change for occupancy, “green” building specifications, and upgrading (1) When a vessel will be replaced or retired, (2) the class, model and charac- of buildings to remove an unacceptable hazard. It applies the core con- teristics of the replacement vessel, (3) the 25 year deployment of any vessel cepts of the National Building Code, combined with elements specific to and (4) the estimated forecast of the cost of the replacement vessel. BC’s unique needs. Functional Requirements: The design requirements for key compo- A place where a vessel is anchored when in dock. Berth: nents of the terminal. The functional requirements are based on the de- Best Management Practices for Stormwater Management: A sign requirements identified in Appendix B of the Terminal Network Master method by which adverse stormwater impacts from development or rede- Plan. velopment, including but not limited to the release of pollutants into water, Holding Capacity: The maximum capacity of vehicles that can be held are controlled through the application of schedules of activities, prohibition at the terminal site for loading. Holding capacity is based on Automobile of practices, maintenance procedures, structural protocols, and managerial Equivalents (AEQ) set at 6.1m x 2.6m. practices. Max Vehicle Weight: The maximum allowable vehicle weight allowed A method for evaluating investment proposals to Capital Budgeting: at the terminal site. Max vehicle weight is measured as gross vehicle weight determine whether they are financially sound, and for allocating limited (GVW), which is significant with commercial / industrial vehicles. capital resources to the most desirable proposals. Land Use Zoning Bylaw: A bylaw of the municipality passed by Council The term used to describe changes in long-term trends Climate Change: as a Land Use Bylaw pursuant to the provisions of the Local Government in the average climate conditions, such as changes in average temperatures. Act, and intended to control and regulate the use and development of land According to the United Nations Framework Convention on Climate Change and buildings within the municipality. (UNFCCC), climate change is a change in climate that is attributable directly or indirectly to human activity that alters atmospheric composition. Minor / Intermediate Unstaffed Terminal: One of the four classes of terminals identified in the Terminal Network Master Plan. Community Engagement: Timely and meaningful citizen and stakeholder involvement in civic priority setting, decision-making, program de- Municipality: A governing body incorporated by the Province of British velopment, and service delivery. The goal is to ensure that the decision-mak- Columbia. ing is well-informed and offers citizens the chance to contribute their ideas Natural environment: Self-sustaining areas with native vegetation, wa- and knowledge to policy development. ter, or natural features. Concept Plans: Illustrative drawings that are a quick and simple way to Off Peak Service: Outside of peak season when there is typically lower explore initial ideas and design options. Concept plans are used as a guide traffic volumes. to develop detailed design plans. Official Community Plan: An Official Community Plan (OCP) can be developed by both municipalities and regional districts. The OCP provides the longer term vision for the community. Under the Local Government Act

38 section 875, an OCP is a statement of objectives and policies to guide deci- moved contaminants from the liquid that emerges after anaerobic diges- sions on planning and land use management, within the area covered by tion in a septic tank. The septic field typically contains a septic tank, drain the plan, respecting the purposes of local government. field and piping and must adhere to the current version of British Columbia Ministry of Health – Health Protection Branch’s Sewage System Standard Overload: Any time that vehicles are left behind after a sailing which, in most instances, means that the vessel’s AEQ capacity was exceeded. Practice Manuel (currently version 3). A person or organisation with an interest in or concern for Passenger pick up and drop off facilities: Designated spaces, lo- Stakeholder: cated in the vicinity of the terminal entrance, for taxis, buses or private a particular place; one who affects or is affected by the processes of urban automobiles to load or unload passengers who are coming from or needing change. to access the terminal. The spaces are usually enforced with limited parking Stormwater Management: Surface or subsurface facilities used to man- duration. age surface runoff of rain water. Peak Season Service: Typically the busy season between June and Sep- Strategic Plan: An overarching policy document that directs the Compa- tember. ny to pursue a safe, reliable and efficient business operation by focusing on customers and motivates BC Ferries’ employees. Point of Assembly (POA): The work location employees are assigned. Development that meets the needs of the Policy: An official plan of action adopted by an individual or group, which Sustainable Development: for land use plans adopted by municipalities in British Columbia can be dis- present without compromising the ability of future generations to meet tinguished as either statutory plans (e.g. Official Community Plans, Local their own needs. Area Plans) or non-statutory plans. Terminal: A place on either side of a ferry route with facilities, both marine and landside, for the loading and unloading of ferries. Public Art: Works of art in any media that has been planned and executed with the specific intention of being sited or staged in the physical public Terminal Development Plan (TDP): A concept plan that provides the domain, usually outside and accessible to all. framework for the phased implementation of strategies and actions over the next 25 years. The TDP provides a holistic approach to the development Potable Water: Treated water that is safe to drink or use for food preparation that must adhere to the Government of Canada’s Guidelines for Ca- of the terminal, enabling BC Ferries to develop terminals in a cost effective, nadian Drinking Water Quality. These guidelines are used by every juris- organized and efficient way. diction in Canada and are the basis for establishing drinking water quality Terminal Network Master Plan (TNMP): An overarching policy doc- requirements for all Canadians. ument that translates the broad direction of the Strategic Plan into specific strategies, policies and tactics. The TNMP forecasts all strategic and major Real-Time Information: The provision of accurate information about the arrival of ferries at the terminal, through an electronic display located tactical actions governing the development of BC Ferries’ terminals. at the terminal. Trim: In terms of ship stability, trim is defined as the difference in depth of the hull below the water between the bow and the stern of the vessel. Reader Board: A visual display board that can convey real-time information. Utilities: Either (1) municipal and regional utilities such as water, storm drain and sanitary sewer or (2)“shallow” utilities such as gas, telephone and Sanitary Sewer: An underground system that carries sewage from bath- rooms, sinks, and other plumbing components to a wastewater treatment electric. facility. Wingwall: The two angled pads on either side of the shore ramps. The vessel pushes against them while in the dock. Sea Level Rise: sea level rise is an increase in the volume of water in the world's oceans. Sense of Place: The subjective experience of a place as having physical and social attributes that make it distinctive and memorable. Septic Field: A subsurface sanitary sewage disposal facility used to re-