World Government Summit in Its Fourth Edition: Future Challenges in the Eyes of World Leaders
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Issue 148 - February 2016 World Government Summit in its fourth edition: Future challenges in the eyes of world leaders Smart learning in Information security in the Dubai: the services Happiness index: smart city: A guarantee to and the prospects for from government to ensure sustainability development private sector Vision To become a world-class smart government for the 21st century. Mission Follow us To formulate and implement policies and initiatives for innovative and smart ICT /DubaiSmartGov usage contributing to economic welfare, social progress and global competitiveness @Dubaismartgov of Dubai. @DubaiSmartGov Editorial Team Issue 148 - February 2016 4 General supervision Media and Content World Government Summit in its Management Section fourth edition: Future challenges in Marketing & Corporate the eyes of world leaders Communications Dept 12 Contact the Magazine Smart cities around the world: Dubai Smart Government Amsterdam lies between reality and Tel: 04-4056274 aspirations Fax: 04-3532988 P.O. Box: 90300 Email: [email protected] 13 Government social networking: Involving citizens in the smart An electronic version can be transformation viewed on www.dubai.ae The articles in this publication reflect only the author’s opinions and not necessarily those of the Smart Government or its staff. 14 Republishing of material in this publication is not permitted without attribution of this E- Services Excellence Awards publication as the source. presented by Dubai Trade Editorial The UAE produces knowledge for future governments The radical changes that took place at the World of society. DSG equips government departments Government Summit 2016 have turned it from being with smart information services and technological just a global event to becoming a global institution. infrastructure to help them exchange data and Operating throughout the year on the directives of government information in a secure environment. His Highness Sheikh Mohammed bin Rashid Al The data includes information that contributes Maktoum, UAE Vice President and Prime Minister, to the sustainable development of Dubai and and Ruler of Dubai, the Summit is a reflection of the the government unified data center for disaster UAE’s success and its capabilities when it comes recovery, which is associated with the government to nurturing and developing ambitious leaders of information network – a unified network connecting the future, making the UAE an advocate of creative departments and serving as a highly protected, thinking and a leading country in the field of secure sharing platform for government data government development. transactions and information transfers. The core objective of transforming the Summit The launch of the DSG smart cloud in October into an institution is to form a permanent institutional 2015 also contributed in the availability of common mechanism for activities related to the areas of smart infrastructure that allows all government research and knowledge, and the launch of reports entities in Dubai to easily access a list of technical and global development indicators to explore and information resources, which saves every look at the future of all sectors. This institution government entity the additional costs and efforts discusses the future of human development of having separate information. issues including education, healthcare, science To facilitate the access of government and technology, the future of the economy, digital departments in Dubai to technical support and currency, the labour market, the role of the youth, assistance from the teams of DSG, the electronic the next generation of robots, and most importantly, support system comes to achieve the vision of the discussion around the question: Why or when a collaborative government, keeping up with the governments fail? government’s goals. These ambitions include In its fourth edition, The World Government the effective implementation of the government Summit looked at the latest topics addressing regulations and government applications provided future technical applications related to government by DSG to all Dubai government entities through the activities. This included research on the next development of services provided by government generation of future governments, and answering departments. questions such as: What will happen after the Because the ultimate goal remains the electronic and smart government? How will happiness of the people, DSG worked to link government activities mechanisms change in the government entities with the central database of future and help citizens be part of the provision of the happiness index. It is a smart, user-friendly, government services? interactive tool linked to a centralized electronic Because Dubai was and will remain unique network that measures the “happiness index” of in its ability to stay in the lead due to the smart the public and their satisfaction with government services provided to them on a daily basis, taking policies of the wise leadership of His Highness into account the rapid changes and people’s Sheikh Mohammad Bin Rashid Al Maktoum and his expectations. This process is done through smart inspiration for the future, Dubai Smart Government or electronic devices distributed in the premises of Establishment has taken the initiative to create governmental organizations. With each edition of a road map for the development of government World Government Summit, DSG finds itself bound performance through employing all smart innovative to develop smart insights, tools and services to keep channels that give reach to a smart interconnected up with the developments and the requirements government that meets the needs of customers, of the continuously evolving government, and to facilitating their lives and resulting in their overall ensure happiness to customers. satisfaction. The achievements of DSG can be seen in the smart creative services available to all segments Editorial Team Issue 148 2 February 2016 News Smart applications and services Mohammed bin Rashid among the world’s most popular leaders on Twitter Honouring the Dubai Smart Government His Highness Sheikh Mohammed bin Rashid Al Establishment in recognition of its efforts Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai was selected among the world’s most popular The General Secretariat of the Higher Committee leaders on the social media platform, Twitter, in a report for Legislation honoured the Dubai Smart Government issued by the Digital Policy Council Foundation, “Digital Establishment in recognition of its efforts in the operation Daya” for Strategic Consulting. The report pointed out that and implementation of government resource planning His Highness Sheikh Mohammed bin Rashid Al Maktoum systems, its intelligent employees’ application service, was in fourth place globally during 2015, as more than two along with its commitment to the professional standards million followers are following him on his Twitter account. that led to the development of smart transformation efforts in the emirate, boosting government integration, following the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai. “Dubai Design District” launches 21 smart initiatives Dubai Design District (d3), a member of TECOM group, Dubai Smart City Office discusses ways has launched 21 smart initiatives, as part of its efforts to to support the smart transformation of participate in the smart transformation of the city of Dubai. Dubai d3 hopes to contribute to the achievement of the economic goals in the emirate of Dubai, through its activities, which Dubai Smart City Office discussed a number of specializes in the design and fashion industry. It seeks to projects being carried out, which aims to provide greater establish a business community of smart and integrated happiness to customers, enhance their confidence in business partners and visitors through its initiatives. d3 smart government services, and reduce the amount of time was established through cooperation between several and cost in the operations of the delivery of government government departments in Dubai and it is a benchmark services, all the way to transform Dubai into the global and a model of smart cities, offering innovative and smart smartest city. The Office seeks to ensure the continuation initiatives to make the experience of the human population of work with all government departments in Dubai, in a pillar for building a sustainable environment. order to achieve the strategic goals that have been set to transform Dubai to the smartest city in the world by 2017. You can find more news on our facebook page: www.facebook.com/dubaismartgovernment Issue 148 February 2016 3 Cover story World Government Summit in its fourth edition: Future challenges in the eyes of world leaders The World Government Summit, which is annually held in Dubai, is considered to be the largest gathering of its kind for government officials and experts looking into the future. In the 2016 summit, 3,000 participants from more than 125 countries were part of the event which held sessions to discuss more than 70 topics covering all the issues related to the challenges facing governments of the world, and how to overcome them. Issue 148 4 February 2016 Transforming the Summit into a global institution makes the UAE a leading country in governmental development and good governance Future dialogue centre for global research, and enable them to design the