Page Template y stor Hi Ward Count 2010/11 2011/12 2012/13 2013/14 2014/15 North Isles (Shetland) Ward 1 Nort 1 ## ## 1397 Ward 1 Shet 2 ## ## 1498 Ward 1 Shet 3 ## ## 1252 Ward 1 Shet 4 ## ## 1188 Ward 1 Shet 5 ## ## 1486 Lerwick North Ward 1 Lerw 6 ## ## 1411 Ward 1 Lerw 7 ## ## 2504 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Quarterly Performance 0 7 Report Population 23210 Dwellings 10789 Quarters 2 and 3 2016-2017 Land mass 149944.918 (1 July to 31 December 2016) Local Authority Shetland Islands 3 LA(1) in LSO 2 LA(2) in LSO Orkney Islands 3 Orkney Islands LA(3) in LSO Shetland Islands 1 Shetland Islands LSO N5 - West.Isles / Orkney /Shetland N5 ## LSO(1) in SDA N1 - Aberdeen City 1 LSO(2) in SDA N2 - Angus / Dundee / Perth & Kinross 1 LSO(3) in SDA N3 - Aberdeenshire / Moray 1 LSO(4)Comhairle in SDA nan Eilean N4 - Highlands Siar 1 LSO(5) in SDA N5 - West.Isles / Orkney /Shetland 1 LSO(6) in SDA x LSO(7) in SDA x DISCLAIMER SDAThe figures included in this report North are provisional and subject to change as a result of quality assurance and ## review. The statistics quoted are internalScotland management information published in the interests of transparency and ##openness. The Scottish government publishes Official Statistics each year which allow for comparisons to be made over longer periods of North time. ##

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1 CONTENTS PAGE

1 Introduction 3

2 Performance Summary 4

3 Progress on local fire & rescue plan priorities

Priority 1 – Local Risk Management and Preparedness 5

Priority 2 – All accidental dwelling fires 10

Priority 3 – All accidental fire casualties (fatal & non-fatal (incl p/s's)) 13

Priority 4 – All deliberate fires 14

Priority 5 – Non domestic fires 15

Priority 6 – Special Service Casualties – All 17

Priority 7 – False Alarm – UFAs 18

Priority 8 – Enhance Our Contribution to Community Planning 19

4. Glossary 20

5. Seasonal Community Safety Calendar 2016 21

2 INTRODUCTION

This performance report provides information on our prevention, protection and operational response activities within Na H-Eileanan an Iar over the periods Quarters 2 and 3 2016-2017, (1 July – 31 December 2016).

The Scottish Government provides an overarching vision for public services. This vision is supported by 16 National Outcomes which demonstrate commitment to creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable growth. The Scottish Fire and Rescue Service (SFRS) can make a significant contribution to improving these outcomes in Na H-Eileanan an Iar by contributing to the Community Planning arrangements.

The national priorities for the SFRS are set out in the Fire and Rescue Framework for Scotland 2016. The SFRS Strategic Plan 2016-2019 outlines how the SFRS will deliver against these priorities and the outcomes against which this delivery can be measured.

The priorities contained within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014-2017 reflects the Outer Hebrides Community Planning Partnership Plan including the Single Outcome Agreement (SOA) 2014 – 17. The SOA will this year be superseded by a Local Outcome Improvement Plan (LOIP) which will be reflected in an updated SFRS Local Plan.

The SOA includes a range of key themes focused on delivering improved outcomes for the communities of Na H-Eileanan an Iar.

The aims of the local Fire and Rescue Service in Na H-Eileanan an Iar are to reduce deaths, injuries and damage to property from fires and other emergency events. We aim to achieve this by working in partnership, being pro-active and targeting our prevention and protection activities to where they are most required, based on evidence.

Within the Local Fire and Rescue Plan for Na H-Eileanan an Iar 2014 - 2017, 9 priorities for the local Fire and Rescue Service have been identified;

Priority 1. Local Risk Management and Preparedness Priority 2. Reduction of Accidental Dwelling Fires Priority 3. Reduction in Fire Casualties and Fatalities Priority 4. Reduction of Deliberate Fire Setting Priority 5. Reduction of Fires in Non-Domestic Property Priority 6. Reduction in Casualties from Non Fire Emergencies Priority 7. Reduction of Unwanted Fire Alarm Signals Priority 8. Enhance our contribution to community planning Priority 9. Enhance our local engagement practice

3 Performance Summary Scorecard We measure how well we are meeting our priorities using 6 key indicators, depicted below Apr to (& incl.) Dec RAG rating Key performance indicator 2012/13 2013/14 2014/15 2015/16 2016/17 YTD All accidental dwelling fires 12 7 15 15 9 3 All fire casualties (fatal & non-fatal (incl. p/c's)) 85856 1 All deliberate fires 17 11 2 7 2 3 Non domestic fires 86563 3 Special Service Casualties - All 27 17 13 16 11 3 False Alarm - UFAs 121 149 123 121 122 2 All other incidents #REF! #REF! #REF! #REF! #REF! RAG rating - KEY

1 RED DIAMOND 10% higher than the previous YTD period, or local target not achieved. 2 YELLOW TRIANGLE Up to 9% higher than the previous YTD period, or local target not achieved. 3 GREEN CIRCLE Equal to or improved upon the previous equivalent quarter (or YTD period), or local target achieved.

4 Progress on local fire & rescue plan priorities Priority 1 – Local Risk Management and Preparedness

Fire Appliance Availability

The following bar graphs indicate the operational availability of fire appliances across Na H-Eileanan an Iar during July to December. The lower half of each bar indicates the average day-time availability of a fire appliance from 6am to 6pm across the month. The upper half of each bar indicates the average night-time availability of a fire appliance from 6 pm to 6am across the month. Blue portions of a bar indicate the percentage of time when a fire appliance was operationally available, red portions when operationally unavailable.

The primary factor affecting appliance availability remains staffing. Low staffing numbers means that it takes only 1 or 2 members to be unavailable through primary employment, leave or sickness to fundamentally affect the availability of the stations’ appliance.

To ensure that safe systems of work are in place, SFRS policy stipulates that a minimum of 4 suitably qualified personnel must crew an appliance before it can be considered available, this number includes the Officer in Charge who will have completed a minimum of Incident Command Level 1 training.

In addition the Gartan FSi electronic availability system is designed around specific criteria, specifying that a qualified Officer in Charge is available, a trained Emergency driver is available, qualified BA wearers are available in minimum numbers, all of which ‘overlays’ the minimum number of personnel to crew the vehicle (4). In simple terms the ‘system’ interrogates the available personnel automatically and designates the appliance on or off ‘the run’ which is then reflected in the availability figures shown.

So, for example, a given station may have 8 personnel available but no Officer in Charge (OIC) with the latest minimum Incident command qualification, and the electronic system would declare this applicant unavailable. Should this appliance be required in the event of an emergency, Operations Control would analyse the situation and alert crews despite the electronic systems status. No incidents have failed to elicit an attendance where a minimum of 4 personnel are available.

During this reporting period, 7 new firefighters were commencing their Fire and Rescue duties on Lochmaddy, Valtos, Shawbost, South Lochs and Port of Ness Fire Stations. Port of Ness has benefitted by the addition of 2 experienced HIAL Airport firefighters as a direct result of closer ties between HIAL and the SFRS.

Fire Appliance Availability – July 2016

5 Fire Appliance Availability – August 2016

Fire Appliance Availability – September 2016

Fire Appliance Availability – October 2016

6 Fire Appliance Availability – November 2016

Fire Appliance Availability – December 2016

7 Fire Station Staffing & Recruitment

In 2015 SFRS launched a new model for recruitment which was anticipated would streamline the entire recruitment process and therefore significant benefits to station availability and staffing. For 2017 a revised recruitment programme is underway, specifically tailored to reflect the geography of the islands and to further enhance the recruitment process. For example, interviews are undertaken on stations applied for, and physical tests are also planned for south and north of the area in response to local feedback. Our intention is to run a flexible recruitment process that is controlled by local officers and culminates in a Task and Task Management (initial course) held at the shortly to be completed Stornoway Training Facility and SFRS Airport Training Centre.

Local Officers have engaged with local media outlets as well as using social media such as Twitter and Facebook to try to ensure the maximum reach of this recruitment campaign. Leafleting and banners have also been placed in key areas to highlight the recruitment drive and the need for individuals to support their community fire stations.

Fire Station Staffing and Recruitment June 2016 compared to December 2016

Staffing Staffing Difference Staffing Full Staffing Recruit Council Wards Fire Station June Dec from Change Compliment Applicants 2016 2016 Compliment

Ward 01 Castlebay 9 9  12 ‐3 3 Barraigh, Bhatarsaigh, Eiriosgaigh Agus Uibhist a Lochboisdale 10 10  12 ‐2 0 Deas Bayhead  Ward 02 8 8 12 ‐4 1 Beinn na Faoghla Agus Benbecula 15 13  16 ‐3 3 Uibhist A Tuath Lochmaddy 7 9  12 ‐3 2

Scalpay 8 7  12 ‐5 4 Ward 03 Leverburgh 11 11  12 ‐1 0 Na Hearadh Agus Ceann A Deas Nan Loch South Lochs 6 7  12 ‐5 2 Tarbert 12 12  12 0 1 Ward 04 Great Bernera 8 8  12 ‐4 0 Sgir’ Uige Agus Ceann A Tuath Nan Loch Valtos 7 7  12 ‐5 1 Ward 05 Sgire An Rubha Ward 06 Steornabhagh A Deas Stornoway 21 20  20 0 1 Ward 07 Steornabhagh A Tuath Ward 08 Loch A Tuath Shawbost 7 6  12 ‐5 0 Ward 09 An Taobh Siar Agus Nis Ness 8 10  12 ‐2 0

8 Operational Risk Intelligence Gathering and Review

Operational Risk Intelligence is a key factor in safeguarding both Firefighter and Community safety. The Control of Major Accident Hazards is a series of regulations which control the activities on high-risk use or storage of certain chemicals or compounds. All of the SFRS Site Specific Plans for COMAH sites for the Western Isles will be the subject of a comprehensive review over this year and additionally sites that are considered high risk but fall out with the COMAH guidelines will also be reviewed as part of routine updating of operational knowledge and intelligence.

Examples of sites which are considered to require site specific plans include the gas plant at Stornoway and oil depot at Lochcarnan.

Recently, as a result of a full debrief of an incident elsewhere in the North Service Delivery Area, SFRS personnel in the Western Isles have undertaken a comprehensive review of Silos across our area. A specific recommendation from the incident review was not only the review and updating of existing information pertaining to Silo risks but also an undertaken for Crews from every station complete a site visit and inspection in preparation for possible emergency attendance. This demonstrates our ability to review and reflect on operational issues across Scotland while ensuring we have the latest information available to SFRS personnel.

9 Progress on local fire & rescue plan priorities Na h-Eileanan Siar - Priority - All accidental dwelling fires Priority 2 - Reduction of 'All accidental dwelling fires'

The tables below represent the number of accidental dwelling house fires that occurred in the Western Isles.

Trend lines also identify the number of incidents over the reporting 5 year period, both by month and by reporting quarter.

The Service works closely with partner agencies and communities to reduce the number of accidental dwelling house fires through the delivery of targeted home fire safety visits and the installation of free smoke detectors. Supporting the targeted delivery, partner agencies routinely share data identifying residents that would benefit from this free service, aiming to reduce the risk of fire and harm to householders and their property.

It is imperative, for community safety, that this ‘data sharing’ is fully developed and expanded, with the ambition of increasing our work with agencies who routinely deal directly with the more vulnerable members of our community. We aim to bridge the gap that exists between knowledge held by other agencies and our fundamental desire to improve the safety of individuals which in turn reduces the impact on families and the broader community.

While the graph below clearly shows that there is a low incidence of accidental dwelling fires and that the main ‘per 10,000 of population’ figure shows a degree of improvement, it remains a key priority for FRS attention, due to the potential impact on the safety of householders and their property and well-being.

Five year data for Na h-Eileanan Siar 15 YTD Incidents 20 15 15 10 Incs 5 10 15 9 Target 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2015/16 2016/17 12/13 13/14 14/15 15/16 16/17

4.0 Reduction of 'All accidental dwelling fires' per10000 head of population

2.0

0.0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 12/13 13/14 14/15 15/16 16/17 Na h‐Eileanan Siar North Scotland 163 164 165 166 167 YTD ward ave. for Na h-Eileanan Siar - 1 2012/13 2013/14 2014/15 2015/16 2016/17 Sparklines Na h-Eileanan Siar 12 7 15 15 9 Barraigh, Bhatarsaigh, Eirisgeigh agus Uibhist a Deas 21231 Beinn na Foghla agus Uibhist a Tuath 31221 Na Hearadh agus Ceann a Deas nan Loch 11130 Sgir'Uige agus Ceann a Tuath nan Loch 10110 Sgire an Rubha 10200 Steornabhagh a Deas 12132 Steornabhagh a Tuath 11425 Loch a Tuath 10010 An Taobh Siar agus Nis 11200 #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A

10 HFSV Total for Western Isles Area Committee - 2016/17 Q2

CSET Risk High Medium Low Total 2016/17 Q2 No. of HFSVs 58 17 5 80 No. of HFSVs with Detectors Fitted 14 6 2 22 No. of HFSVs with Advice Only 44 11 3 58

100

80

60 No. of HFSVs

No. of HFSVs with Detectors 40 Fitted No. of HFSVs with Advice Only

20

0 High Medium Low Total 2016/17 Q2

HFSV Total for Western Isles Area Committee - 2016/17 Q3

CSET Risk High Medium Low Total 2016/17 Q3 No. of HFSVs 53 15 1 69 No. of HFSVs with Detectors Fitted 14 4 0 18 No. of HFSVs with Advice Only 39 11 1 51

80

60

No. of HFSVs

40 No. of HFSVs with Detectors Fitted No. of HFSVs with Advice Only 20

0 High Medium Low Total 2016/17 Q3

11 COMMUNITY SAFETY ENGAGEMENT QUARTERLY VISITS 2016/17

COMMUNITY SAFETY ENGAGEMENT QUARTERLY POINTS 2016/17

12 Progress on local fire & rescue plan priorities Na h-Eileanan Siar - Priority - All fire casualties (fatal & non-fatal (incl. p/c's)) Priority 3 - Reduction of 'All fire casualties (fatal & non-fatal (incl. p/c's))'

The tables below identify the number of dwelling house fires that have resulted in fire related casualties over the reporting 5 year period. The Service is committed to reducing this figure to eliminate all events and occurrences that result in a fatality. As identified, partnership working and data sharing is at the heart of delivering safer communities, and this will receive increased focus and resources as a result of legislation and investment in resources. This will also be reflected in the revised Operating plan for 16/17 and be a cornerstone of the Local Plan for 17/20.

Home Fire Safety Education for Schools/Children continues to be a relevant and important element of SFRS activity, not only to promote personal safety for young individuals but also to promote responsibility and accountability in the wider context of anti-social behaviour.

We will continue to deliver free home fire safety visits (HFSV) to advise and inform residents in the dangers of fire in the home. We will also continue to work with partner agencies through a range of initiatives, which includes installation of free smoke detectors.

Fire Fatalities and Casualties statistics:

The figures for this priority remain relatively low. This will be closely monitored to continue to identify areas of activity that contribute to improved community outcomes.

8 Five year data for Na h-Eileanan Siar YTD Incidents 6 10 8 4 5 5 Incs 2 56 Target 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2015/16 2016/17 12/13 13/14 14/15 15/16 16/17

400.0 Reduction of 'All fire casualties (fatal & non-fatal (incl. p/c's))' per1000000 head of population

200.0

0.0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 12/13 13/14 14/15 15/16 16/17 Na h‐Eileanan Siar North Scotland 163 164 165 166 167 YTD ward ave. for Na h-Eileanan Siar - 1 2012/13 2013/14 2014/15 2015/16 2016/17 Sparklines Na h-Eileanan Siar 85856 Barraigh, Bhatarsaigh, Eirisgeigh agus Uibhist a Deas 00011 Beinn na Foghla agus Uibhist a Tuath 20110 Na Hearadh agus Ceann a Deas nan Loch 00000 Sgir'Uige agus Ceann a Tuath nan Loch 00000 Sgire an Rubha 02200 Steornabhagh a Deas 01222 Steornabhagh a Tuath 21103 Loch a Tuath 00100 An Taobh Siar agus Nis 41110 #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A

13 Progress on local fire & rescue plan priorities Na h-Eileanan Siar - Priority - All deliberate fires Priority 4 - Reduction of 'All deliberate fires'

Deliberate fire setting is not a significant issue in the Outer Hebrides. The vast majority of deliberate fires attended by SFRS in the Western Isles are controlled burnings which became out of control. The number of maliciously ignited fires is very low and there has been only two within the reporting period. The Service has introduced a number of fire reduction strategies and thematic action plans, as indicated in the SFRS Seasonal Community Safer Calendar, targeting these types of incidents.

The graph below indicates that seasonal trends are fairly consistent in impact, however the 2016/17 Q3 figures indicates a decline in incidents. This can be attributed to SFRS initiatives but is also linked to weather conditions and farming/crofting behaviours.

15 Five year data for Na h-Eileanan Siar YTD Incidents 10 10 7 Incs 5 5 2 72 Target 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2015/16 2016/17 12/13 13/14 14/15 15/16 16/17

20.0 Reduction of 'All deliberate fires' per10000 head of population

10.0

0.0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 12/13 13/14 14/15 15/16 16/17 Na h‐Eileanan Siar North Scotland 163 164 165 166 167 YTD ward ave. for Na h-Eileanan Siar - 0 2012/13 2013/14 2014/15 2015/16 2016/17 Sparklines Na h-Eileanan Siar 17 11 2 7 2 Barraigh, Bhatarsaigh, Eirisgeigh agus Uibhist a Deas 11000 Beinn na Foghla agus Uibhist a Tuath 03000 Na Hearadh agus Ceann a Deas nan Loch 10001 Sgir'Uige agus Ceann a Tuath nan Loch 61020 Sgire an Rubha 00010 Steornabhagh a Deas 32120 Steornabhagh a Tuath 62021 Loch a Tuath 01100 An Taobh Siar agus Nis 01000 #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A

14 Progress on local fire & rescue plan priorities Na h-Eileanan Siar - Priority - Non domestic fires Priority 5 - Reduction of 'Non domestic fires'

Non – Domestic fires remain at low levels within the Western Isles. Analysis of the data to identify any trends has proved difficult with no definitive patterns; for example peak activity is indicated in Q3 for 12/13 and 15/16 but Q1 in 13/14, 14/15 and 16/17 can be seen as the lowest level of activity for this priority.

Legislative Fire Safety Enforcement Audits

This function is managed by a Fire Safety Enforcement Team based in Inverness who will schedule visits to premises here. Two members of the team visit the Western Isles on a scheduled basis throughout the year and carry out a series of audits of premises. The use of a dedicated team has led to a consistency of approach across all areas of Scotland, improving not only the quality of the enforcement process but also a greater degree of assurance through shared best practice and trend analysis on a broader scale.

Post Fire Audits

It is now SFRS policy that a post fire audit will be implemented following a fire in any building which is deemed to be a “relevant premises” under the Fire (Scotland) Act 2005. This examines whether the “duty holders” of the premises were adequately complying with their fire safety responsibilities.

5 Five year data for Na h-Eileanan Siar YTD Incidents 4 10 6 3 5 2 5 Incs 1 63 Target 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2015/16 2016/17 12/13 13/14 14/15 15/16 16/17

2.0 Reduction of 'Non domestic fires' per10000 head of population

1.0

0.0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 12/13 13/14 14/15 15/16 16/17 Na h‐Eileanan Siar North Scotland 163 164 165 166 167 YTD ward ave. for Na h-Eileanan Siar - 0 2012/13 2013/14 2014/15 2015/16 2016/17 Sparklines Na h-Eileanan Siar 86563 Barraigh, Bhatarsaigh, Eirisgeigh agus Uibhist a Deas 01110 Beinn na Foghla agus Uibhist a Tuath 20000 Na Hearadh agus Ceann a Deas nan Loch 22002 Sgir'Uige agus Ceann a Tuath nan Loch 00000 Sgire an Rubha 00000 Steornabhagh a Deas 32411 Steornabhagh a Tuath 11030 Loch a Tuath 00000 An Taobh Siar agus Nis 00010 #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A

15 FSE AUDITS – QUARTERLY REPORTING

POST FIRE AUDITS

16 Progress on local fire & rescue plan priorities Na h-Eileanan Siar - Priority - Special Service Casualties - All Priority 6 - Reduction of 'Special Service Casualties - All'

Special Service incidents involves an operational response to a range of emergency activities including life critical road traffic collisions, flooding events, industrial accidents and in support of other emergency service colleagues at larger multi-agency non-fire related events. The most common type of special service is as a result of a road traffic collision involving, in most cases, a response from all three emergency services. Include in the Special Service category is the SFRS response to weather related events such as damaged roofs and unstable structures.

Road Traffic Collisions

Road Traffic Collisions remain a significant element of operational activity. The Fire & Rescue Service are committed to supporting initiatives designed to highlight critical aspects of road safety. Road Safety is a key area for partnership working in Na-Eileanan Siar, and SFRS remains committed to playing its part in reducing both the occurrence and tragedy that can result from these. It is also clear from discussions with partner agencies that SFRS are not summoned to every RTC and therefore while the data set below indicates a decline in special services generally, it is likely that reported RTCs where SFRS attend continues to be under reported. This therefore remains a key priority for the SFRS in Na h-Eileanan Siar.

20 Five year data for Na h-Eileanan Siar YTD Incidents 15 20 16 13 10 10 Incs 5 16 11 Target 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2015/16 2016/17 12/13 13/14 14/15 15/16 16/17

10.0 Reduction of 'Special Service Casualties - All' per10000 head of population

5.0

0.0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 12/13 13/14 14/15 15/16 16/17 Na h‐Eileanan Siar North Scotland 163 164 165 166 167 YTD ward ave. for Na h-Eileanan Siar - 1 2012/13 2013/14 2014/15 2015/16 2016/17 Sparklines Na h-Eileanan Siar 27 17 13 16 11 Barraigh, Bhatarsaigh, Eirisgeigh agus Uibhist a Deas 30101 Beinn na Foghla agus Uibhist a Tuath 22111 Na Hearadh agus Ceann a Deas nan Loch 91103 Sgir'Uige agus Ceann a Tuath nan Loch 11 0361 Sgire an Rubha 00000 Steornabhagh a Deas 13113 Steornabhagh a Tuath 02121 Loch a Tuath 09030 An Taobh Siar agus Nis 10531 #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A

17 Progress on local fire & rescue plan priorities Na h-Eileanan Siar - Priority - False Alarm - UFAs Priority 7 - Reduction of 'False Alarm - UFAs'

Unwanted Fire Alarm Signals remains a high percentage of overall calls. Continued efforts to reduce this aspect of fire service operations are a priority, while ensuring that premises are supported in the use of their systems to maintain the safety of staff and visitors. We will continue to seek further improvement and therefore reduce the financial and personal impact of UFAS on fire crews and our community. It is acknowledged that unwanted fire alarms account for a percentage of calls that places a huge burden on our personnel and their employers.

Recent activity increase have been the result of amendments and installations of new systems, however it remains the long standing properties which generate continued high call rates. The Station Manager, Prevention & Protection has been tasked with implementing a more robust approach to frequent call buildings, despite those premises potentially failing to ‘trigger’ the UFAS policy levels at which formal action would be taken. False alarms currently account for over 50% of all calls across Western Isles, Orkney and Shetland and it is hope that this more targeted approach will reduce this statistic in due course.

80 Five year data for Na h-Eileanan Siar YTD Incidents 60 150 123 121 40 100 Incs 20 50 Target 121 122 0 0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 2015/16 2016/17 12/13 13/14 14/15 15/16 16/17

40.0 Reduction of 'False Alarm - UFAs' per10000 head of population

20.0

0.0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 12/13 13/14 14/15 15/16 16/17 Na h‐Eileanan Siar North Scotland 163 164 165 166 167 YTD ward ave. for Na h-Eileanan Siar - 14 2012/13 2013/14 2014/15 2015/16 2016/17 Sparklines Na h-Eileanan Siar 121 149 123 121 122 Barraigh, Bhatarsaigh, Eirisgeigh agus Uibhist a Deas 13 7 6 11 13 Beinn na Foghla agus Uibhist a Tuath 35 30 31 29 32 Na Hearadh agus Ceann a Deas nan Loch 9 13 4 2 5 Sgir'Uige agus Ceann a Tuath nan Loch 10 2693 Sgire an Rubha 37453 Steornabhagh a Deas 35 49 29 37 43 Steornabhagh a Tuath 12 39 36 23 21 Loch a Tuath 21232 An Taobh Siar agus Nis 21520 #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A

18 Priority 8 – Enhance Our Contribution to Community Planning

It is no longer the case that the SFRS simply responds to fires when they arise, although that remains a vital element in keeping people safe. Its role has expanded over time and that expansion is reflected in the purpose of the SFRS, which was set as part of the Police and Fire Reform process in 2013:

“The main purpose of the Scottish Fire and Rescue Service is to work in partnership with communities and with others in the public, private and third sectors, on prevention, protection and response, to improve the safety and well-being of people throughout Scotland”. (Source: Fire and Rescue Framework for Scotland 2013)

Under the Community Empowerment (Scotland) Act 2015, community planning is focused on public bodies working together and with the local community to plan for, resource and provide or secure the provision of services which improve local outcomes in a local authority area, with a view to reducing inequalities.

Significantly, The Act also extends the list of key partners to include a wider range of public bodies that may have a role in influencing local outcomes. SFRS are one such partner. Individual partners have a duty to work collaboratively and to take into account the plan for local outcomes when setting their individual priorities.

In particular we will aim to improve our efficiency, effectiveness and value to the community by playing our part in the multi-agency aspiration to create a safer Na H-Eileanan an Iar. In the reporting period July-December 2016, SFRS personnel have attended and contributed at over 30 separate meetings and events specifically around improved community planning and positive outcomes for the Outer Hebrides. This includes contributing to the debate on population migration and retention and the move from Strategic Outcome Agreement (SOA) to Local Outcome Improvement Plans (LOIP). As a direct consequence of the legislative changes in the Act, SFRS are now members of the OHCPP Executive group and will take the Chair of one of the governance groups supporting the development and implementation of the new LOIP, and thereafter continue to support the OHCPP agenda aimed at improving community outcomes.

19 4. Glossary

Primary Fire Primary fires include all fires in non-derelict buildings and outdoor structures or any fires involving casualties or rescues or any fires attended by five or more appliances.

Secondary Fires Secondary fires are the majority of outdoor fires including grassland and refuse fires unless they involve casualties or rescues, property loss or if five or more appliances attend. They include fires in derelict buildings but not chimney fires.

Accidental Dwelling Fires Building occupied by households, excluding hotels, hostels and residential institutions. In 2000, the definition of a dwelling was widened to include any non-permanent structure used solely as a dwelling, such as caravans, houseboats etc. Caravans, boats etc. not used as a permanent dwelling are shown according to the type of property. Accidental includes fires where the cause was not known or unspecified.

Fire Fatality A person whose death is attributed to a fire is counted as a fatality even if the death occurred weeks or months later.

Fire Casualty Non-fatal casualties, injured as a direct result of a fire attended by the service. Includes those who received first aid at the scene and those who were recommended to go for a precautionary check. Does not include injuries to fire service personnel.

Deliberate Fire Fires where deliberate ignition is suspected.

Special Services Special Services are non-fire incidents requiring the attendance of an appliance or officer. The Fire (Scotland) Act 2005 placed a statutory duty on FRS to attend fires and road traffic accidents. It also included an additional function order that covers non-fire incidents such as rescues from collapsed buildings or serious flooding.

CPP Community Planning Partnership.

SOA Single Outcome Agreement.

RTC Road Traffic Collision

UFAS Unwanted Fire Alarm Signals

RDS Retained Duty System – Staff who are employed on a retained (part time basis) and provide an emergency response within a local area

CRU Community Response Unit – staff who provide a specific role within a local area e.g. attending RTC or Wildfire type incidents

CFS Community Fire Safety - CRU staff providing a local prevention and protection role and deliver fire safety advice and information

PDIR Post Domestic Incident Response – A targeted delivery of key home fire safety advice and information to the local community and residents following a dwelling house fire

20 Seasonal Community Safety Calendar 2016

31st Dec - 1st Jan Hogmanay and New Years Day 21st Jan Register my Appliance Day 25th Dec Christmas Day 1st Feb Breathing Space Day 1st - 5th Feb Cold Home Week anuary 3rd Dec International Day of Persons with Disability J r F e S HOLIDAY eb 21st - 27th Nov National Road Safety Week (Brake) b STMA ru em HRI a c S C ry e OL 18th - 25th Nov Carbon Monoxide Awareness Week D O CH Safety at Home S

14th - 20th Nov Alcohol Awareness Week (Alcohol Concern) 9th Mar No Smoking Day Cooking Festive Fire & r Safety e M b Safety Alcohol a 8th Nov National Landlord Day (Scottish Association of Landlords) r m c 7th - 13th Nov Electrical Fire Safety Week e h v 5th Nov Bon re Night o N Grass & 1st - 30th Nov Movember (men’s health)

Older /Vulnerable Wildland Fires S TBA Ready for Winter (Scot. Govt.) C Persons H 24th - 30th Oct Student Fire Safety Week O O

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19th Oct Burn Awareness Day S K

E TIO A N E r E R 17th - 23rd Oct Candle Fire Safety Week E A A

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10th - 16th Oct Scottish Mental Health Week T

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Rubbish and E

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CFOA UK Fire Sprinkler Week r R

o Bon re Safety

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15th Apr Muirburn period ends

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13th Oct World Sight Day Refuse Fires H

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10th Oct World Mental Health Day O

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2nd Oct Grandparents’ Day EM N A S A

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O 1st - 31st Oct Stoptober (smoking) 25th - 30th Apr CFOA Water Safety Week

O Student Safety

1st Oct Muirburn period commences / Older People’s Day H

C Derelict

S Electrical Safety 26th Sept - 2nd Oct CFOA Home Fire Safety Week S Property 2nd - 8th May Deaf Awareness Week Fire Door Safety Week e Chimney Safety 21st Sept World Alzheimers Day p t e Fire y m Countryside Related a 19th - 25th Sept Gas Safety Week b M e & Outdoor r Anti Social Safety 16th - 22nd May UK Mental Health Awareness Week Behaviour

Holiday 18th - 24th May Dementia Awareness Week Safety 5th - 11th Sept Chimney Fire Safety Week A CFOA Business Safety Week u 30th May - 5th June Boat Fire Safety Week g SC e u HOO n s LS S u 1st -7th June Volunteers Week 25th Aug NHS Living Life Day t UMMER HOLIDAY J 3rd June National Fish and Chip Day 6th - 12th June Carers Week / Child Safety Week T T I July O S H S C

12th June The Big Lunch / 15th June Brake’s Giant Walk

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V A R N E D S 18th - 26th June Drowning Prevention Week R E S C U E