20 - MANCHESTER HERALD, Fri., June 18, 1882 B U S m E S S / Classified Graduates: The Moriarty's [ / r e / o n c J Olympiai ^MaaBB^aai=a5as8^=aaa8aaaaaaBa^^=^=i=a=^=a5= -■TiiT.in^aagagiaaaaaaaBaeaaBaicaaaaaasaaasaaBaaaaaaKaasaBBaBBBMB^— a— don't listen to them! celebrate 50th to run in 10-K Hospital patient advocates protect your rights . page 6 . page 9 . page 15 .... ................... ... n..» nnt tho hnanitnl vnii 0n lo uses this renresentativusrepresentatives mskemake aa maiormajor contributioncontribution to^toward It’s your first day as a patient in a hospital. You’re But whether or not the hospital you go to uses this enhancing the non-medical aspects of health care. In lying In bed, feeiing ioneiy, apprehensive about your un- written code, if the hospital has a patient representative program, you can be virtually assured that your rights part, this is good public relations for the hospitals. But it fam iiiar surroundings. A stranger stops by, asks a few to at least the following will be respected: also has berome a factor in improving the quality of Rain ending questions, graciously offers to explain hospital routine. Your Manchester, Conn. 1) Considerate and respected care; 2) All necessary hospital services. Not a physician, a nurse, an orderly, a social worker or Sunday afternoon information about diagnosis, treatment and prognosis of So if yoq’re lying in that hospital bed and a pleasant- a chaplain. Who is this stranger? Money's Saturday, June 19, 1982 looking person stops by wearing a name tag that says More than likely these days, especially in a large your ailment; 3) Your informed consent before any — See page 2 Worth “ patient representative’’ or something similar, speak hospital, you are meeting a fairly new type of paid staff treatment, including the right to refuse to participate in Single copy 25(t up! It’s the representative’s joh to listen to your member, known as a patient representative or a patient Sylvia Porter any research or other experimentation; 4) Privacy and ifflanrhTBtrr llrra li questions or complaints (even compliments) about the- advocate, whose j^b it is help with problems that are not confidentiality; 5) Full and satisfactory explanation of hospital and, if it all possible, to do something about medical but that may affect your attitude toward the all bills for services. A leading expert in the field, George J. Annes, them. Use your patient’s rights. hospital and its care. ’The representative acts as a com­ associate professor of law and medicine at Boston If you or someone know is interested in joining this munications channel between you, the patient, and the University, says that each patient “ should have access new and important profession, write to the National hospital. to a person whose job it is to work for the patient to help Society of Patient Representatives, American Hospital In one part of the job, the representative explains the patient exercise the patient’s rights, and who has the AssocLatlon, 840 North Lake Shore Drive, Chicago, 111. Truce plan fails routines and rules to the patient and the patient’s fami­ programs, covering 40 percent of all hospitals in the 60611. A graduate training course in the field is offered ly. In another, the representative answers a patient’s United States. The larger hospitals find the programs authority to obtain medical records, medical con­ War by Sarah Lawrence College at Bronxvllle, N.Y. 10708. questions and may help solve the patient’s problems — a almost a necessity; 50 percent of hospitals with more sultations, delay discharge, Question medical and nur­ (Job hunting? Sylvia P orter’s comprehensive 32-page room that’s too hot, for example. than 300 beds and 73 percent with more than 500 beds sing care, and lodge complaints directly with the chief booklet “ How to Get a Better Job” gives up-to-date in­ ’The profession came into being 15 to 25 years ago to have patient representatives on the staff. of staff, administrator and board of tnistees without formation on today’s job market and how to take advan­ help save the tjme of highly trained doctors and nurses Many hospitals also have adopted a code called the fear of retaliation.” Originally, hospitals hired patient representatives tage of it. Send $1.95 plus 50 cents for postage and (money involved, too) and to retain the good will of the “ Patients’ Bill of Rights,” developed by the American is not primarily to help with “ risk management.” However, handling to “ How to Get a Better Job” in care of the Israeli units public that hospitals serve. From this standing start, the Hospital Association, and in some hospitals, patients the role of patient representatives has now evolved Herald, 4400 Johnson Drive, Fairway, Kan. 66205. Make profession has mushroomed to the point where there are are given this document in writing by the represen­ along much broader lines. In a very real sense, patient checks payable to Universal Press Syndicate.) more than 2,6(X) hospitals with patients representative tative. over r-fn B rie f- Fifth deal for People's 9 By United Press International insicde Beirut Refusing to surrender, Argentina By United Press International Minister Ariel Sharon encouraged decide on action to oust the Israelis said Friday the South Atlantic war Lebanese Christian militiamen to from Lebanon. At conference would not end until Britain Israeli observation units moved move against the F^LO in Beirut and "The cries of women and children Savings banks plan to merge withdrew all its forces from the into central parts of Christian east said the Lebanese government are falling on deaf Arab ears. Marcia Hohwieler of 114 Green Manor Road was Falkland Islands. Beirut Friday as gunboats and ar­ one of 2,500 physician assistants, educators, phar­ should also throw its dormant army Despite our crowns, sceptres, ’The tough Argentine stand, con­ tillery shelled Palestinian positions maceutical company representatives and other into the fighting and "finish off " the palaces, armies, tanks, planes, tained in a message to the United in the suburbs. U.S. envoy Philip supporters of the profession who attended the 10th HARTFORD (UPI) - People’s Hartford of an institution of People’s size markets of the state,” he said. The four State Bank has eight branch offices in guerrillas. wealth and oil, we are unable to Habib’s bid to negotiate a truce was annual Physician Assistant Conference, held at the Savings Bank-Bridgeport and the would fire up competition. markets are Hartford, New Haven, Greater Hartford and a main office in Nations released by the Foreign Sharon personally led the decisive mobilize our resources to counter described as failing. Hartford-based State Bank for Savings He said consumers are likely to see Bridgeport and Stamford. downtown Hartford. On Dec. 31, State Ministry in Buenos Aires, came only Israeli moves earlier in the week the humiliation, " Khadafy said. Hilton Hotel in Washington, D.C. from May 30 to Israeli troops and guerrillas also June 3. have announced they plan to merge with changes in banking services, such as Despite its size. People’s trails, two Bank had $343.7 million in assets and a hours after the junta deposed Presi­ that threw a viselike ring around Off the northern Lebanese port of clashed south o f’ Beirut and in the Ms. Hohwieler is a physician assistant. the formal agreement expected within greater use of automatic tellers and such commercial banks, CBT Corp. and Hart­ surplus, or net worth account, totalling dent Leopoldo Galtieri and named Beirut, trapping the PLO Tripoli, a bomb exploded aboard a mountains above the city, Beirut Speakers at the annual conference included weeks. state-of-the-art technology as banking ford National Corp. At the end of 1981, $21.2 million. another hardline general to take his leadership, including Arafat, and cargo ship carrying 64 Lebanese radio said. Secretary of Health and Human Services Richard It was the fifth m erger announcement from home by computer. People’s had $2.3 billion in assets, while , All but a few of People’s '39 branches seat on the ruling triumverate. some 6,(XX) guerrillas in the western refugees seeking to flee the fighting, Attempting to prevent an allout Schweiker, American Medical Association in less than a year for People’s, con­ People’s now has only |31 million of its CBT ,had $3.5 billion and Hartford are in Fairfield County. It also appeared to dash hopes that half of the city. killing at least 11 people and woun­ Israeli assault on Beirut, Habib held President-Elect William Y. Rial and American sidered the lagest savings bank in New $1.6 billion mortgage portfolio invested National had $2.8 billion. Society for the 74-day-oId war could soon be In Tripoli, Libya, strongman ding 12, police said. Another 18 peo­ talks with Lebanese President Elias England. in the Hartford area. It has no branches Savings, the state’s second largest declared over — hopes raised by Moammar Khadafy called for an ple were missing and believed Association of Retired Persons Past President Olag Dollar at record Sarkis and other officials, but Kaasa. If all the five deals are consummated. in Hartford County. savings bank, had $1.8 billion in assets. Britain’s announcement that it had “ immediate'' Arab summit to killed. diplomatic sources said his efforts Physician assistants in attendance participated People’s would be the fifth largest A state law that prohibits banks from The People’s-State Bank m erger would LONDON (U P I) - TTie dollar hit reached agreement with Argentina y were failing. They said there had in continuing medical education lectures and savings bank in the United States with entering a competitor’s home town by be a simple consolidation of balance record highs on European exchanges on the repatriation of prisoners of been no real progress on Habib's bid nearly $3 billion in assets and 63 opening new offices in that town has sheets.