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TUI Cruises, Hapag-Lloyd Cruises • Mobile Services • Well Known Brands & Thomson Cruises • Destination Services • Airlines

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TUI Cruises, Hapag-Lloyd Cruises • Mobile Services • Well Known Brands & Thomson Cruises • Destination Services • Airlines TUI Group Investor Presentation June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue 255.225.0 FORWARD-LOOKING STATEMENTS Conventions • Bullet points & standard text in TUI-Dark Blue This presentation contains a number of statements related to the future development of TUI. These statements are based both on assumptions and estimates. Although we are convinced that these future-related statements are realistic, we cannot guarantee them, for our assumptions involve risks and uncertainties which may give rise to situations in which the actual results differ substantially from the expected ones. The potential reasons for such differences include market New TUI-Blue fluctuations, the development of world market fluctuations, New TUI-Grey 25% Achromatic 112.203.244 the development of world market commodity prices, the development 220.220.220 of exchange rates or fundamental changes in the economic environment. TUI New TUI-Blue 50% does not intend or assume any obligation to update any forward-looking New TUI-Grey 194.230.250 statement to reflect events or circumstances after the date 115.115.115 of these materials. TUI-Dark Blue TUI-Black 9.42.94 0.0.0 Primary colours Primary TUI-White 255.255.255 2 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue 255.225.0 Conventions • Bullet points & 1 2 3 standard text in Overview & Business Investing in Financing Growth & TUI-Dark Blue Model Transformational Outlook Growth 4 5 H1 2016/17 Results Appendix – 2015/16 New TUI-Blue & H1 206/17 Results New TUI-Grey 25% Achromatic 112.203.244 and Factbook 220.220.220 New TUI-Blue 50% New TUI-Grey 194.230.250 115.115.115 TUI-Dark Blue TUI-Black 9.42.94 0.0.0 Primary colours Primary TUI-White 255.255.255 3 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight Opening Remarks New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue 255.225.0 Conventions • Bullet points & standard text in TUI-Dark Blue Good overall performance Delivering our transformation, Successful migration to in H1 with significant growth in hotel one brand continues and cruise profits New TUI-Blue New TUI-Grey 25% Achromatic 112.203.244 220.220.220 New TUI-Blue 50% New TUI-Grey 194.230.250 115.115.115 More relevant to more Proven resilience of the Reiterate our guidance TUI-Dark Blue customers – growth in integrated model and of at least 10% growth TUI-Black 9.42.94 customers in H1 and for balanced portfolio of in underlying EBITA 0.0.0 Primary colours Primary Summer 2017 markets and destinations in 2016/171 TUI-White 255.255.255 1 At constant currency rates and based on current Group structure 4 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight The world’s leading integrated tourism business New TUI-Green • Font size14pt based on own hotels and cruise brands 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue 255.225.0 Conventions • Bullet points & standard text in TUI-Dark Blue Control over content – Growth is de-risked through hotels and cruises – is key our strong distribution to achieving differentiation capability from the competition and to and our direct customer New TUI-Blue New TUI-Grey 25% Achromatic 112.203.244 delivering growth relationships 220.220.220 New TUI-Blue 50% New TUI-Grey 194.230.250 115.115.115 TUI-Dark Blue TUI-Black 9.42.94 0.0.0 Primary colours Primary TUI-White 255.255.255 FOCUSSED ON DELIVERING TRANSFORMATIONAL GROWTH WITH ROIC SIGNIFICANTLY IN EXCESS OF OUR COST OF CAPITAL 5 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight TUI Group – A clear structure to deliver growth and value New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow 255.225.0 Blue TOURISM Conventions • Bullet points & standard text in MARKETING & SALES HOTELS & RESORTS CRUISES TUI-Dark Blue IN SOURCE MARKETS Tour operator Hotelportfolio Cruise ship fleet • Travel Agencies • 324 hotels • 14 cruise ships across 3 brands3 • Internet Portals • 215,600 beds • TUI Cruises, Hapag-Lloyd Cruises • Mobile Services • Well known brands & Thomson Cruises • Destination Services • Airlines New TUI-Blue New TUI-Grey 25% Achromatic 112.203.244 Revenue Revenue Revenue 220.220.220 €15.0bn €619m €703m New TUI-Blue 50% New TUI-Grey 194.230.250 EBITA EBITA EBITA 115.115.115 €554m €304m €191m TUI-Dark Blue TUI-Black 9.42.94 19.2 million 78% 103% 0.0.0 Primary colours Primary customers1 occupancy occupancy2 TUI-White 255.255.255 TUI GROUP – REVENUE: €17.2BN, UNDERLYING EBITA: €1,001M 1 Excludes strategic ventures in Canada and Russia/CIS 2 TUI Cruises 3 There are 16 ships in total as at June 2017, with the addition of TUI Discovery 2 in Thomson Cruises and MS6 in TUI Cruises 6 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight TUI Group – Our Transformation New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue 255.225.0 WHERE • Strong heritage as WHAT • End to end customer experience Conventions • Bullet points & trading companies across the value chain standard text in WE HAVE WE ARE TUI-Dark Blue • Based on loose federation • Integrated decision making and COME FROM of tour operators DELIVERING global scale based on six common • High level of seasonality platforms – Brand, IT, Airline, Hotels, Cruises, Destination Services • Significant airline and hotel capacity commitment • Disciplined investments in differentiation, in pockets of growth and where there is • Varying levels of efficiency scarcity of supply across markets Integrated model enables us to • Competition from online travel • New TUI-Blue agents and low cost carriers deliver around 50% of earnings New TUI-Grey 25% from content businesses* Achromatic 112.203.244 220.220.220 New TUI-Blue 50% New TUI-Grey 194.230.250 THE WORLD’S LEADING INTEGRATED TOURISM BUSINESS 115.115.115 TUI-Dark Blue BASED ON OWN HOTEL AND CRUISE BRANDS TUI-Black 9.42.94 *Hotels and Cruises (TUI Cruises, Thomson Cruises, and Hapag-Lloyd Cruises) 0.0.0 Primary colours Primary TUI-White 255.255.255 7 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue Investing in 255.225.0 Conventions • Bullet points & standard text in TUI-Dark Blue Transformational Growth New TUI-Blue New TUI-Grey 25% Achromatic 112.203.244 220.220.220 New TUI-Blue 50% New TUI-Grey 194.230.250 115.115.115 TUI-Dark Blue TUI-Black 9.42.94 0.0.0 Primary colours Primary TUI-White 255.255.255 8 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight What we are delivering New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue 255.225.0 Conventions • Bullet points & Hotel Cruise standard text in Growth Growth TUI-Dark Blue THE TUI TRANSFORMATION New TUI-Blue Efficiencies Digital New TUI-Grey 25% Achromatic 112.203.244 Transformation 220.220.220 New TUI-Blue 50% New TUI-Grey 194.230.250 115.115.115 TUI-Dark Blue One TUI-Black 9.42.94 Brand 0.0.0 Primary colours Primary TUI-White 255.255.255 THE WORLD’S LEADING INTEGRATED TOURISM BUSINESS BASED ON OWN HOTEL AND CRUISE BRANDS 9 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight Cruise Growth New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue Focused on developing our position in Europe 255.225.0 Conventions • Bullet points & and in luxury/expedition cruising standard text in TUI-Dark Blue TURNOVER €M • TUI Cruises - three new additions FY14 381 317 281 since merger FY15 614 374 273 • Modernisation of Thomson Cruises underway FY16 807 406 297 • Turnaround of Hapag-Lloyd Cruises PAX K now complete New TUI-Blue New TUI-Grey 25% FY14 205 237 34 Achromatic 112.203.244 220.220.220 FY15 328 247 30 New TUI-Blue 50% FY16 405 245 29 New TUI-Grey 194.230.250 115.115.115 UNDERLYING EBITA* €M TUI-Dark Blue TUI-Black 9.42.94 FY14 78. 19 -22 0.0.0 Primary colours Primary FY15 156 41 13 TUI-White 255.255.255 FY16 227 61 30 *Based on 100% for TUI Cruises 10 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0 Functional • Always use TUITypeLight Cruise – Growth Roadmap New TUI-Green • Font size14pt 170.215.0 • Line spacing 6 pt • titles in TUI-Dark TUI-Yellow Blue 255.225.0 GROWTH ROADMAP Conventions • Bullet points & standard text in 2017-2019 TUI-Dark Blue 3 new builds 2 further ships 2 new builds invested within JV ~€200m per ship ~€145m per ship CONTRIBUTION TO ~€25m-€30m per ~€25m per new ~€15m per new UND. EBITA new ship* ship** expedition ship New TUI-Blue New TUI-Grey 25% Achromatic 112.203.244 220.220.220 New TUI-Blue 50% New TUI-Grey 194.230.250 115.115.115 TUI-Dark Blue TUI-Black 9.42.94 0.0.0 Primary colours Primary STRONG ROIC OF 21.3%*** TUI-White 255.255.255 SIGNIFICANTLY AHEAD OF SEGMENTAL WACC OF 7.5% * Based on 50% share of EAT for TUI Cruises ** Includes MS1 and MS2 - these ships combined currently generate ~€25m share of EAT within TUI Cruises *** Reflects TUI Cruises and Hapag-Lloyd Cruises ROIC 11 TUI GROUP | Investor Presentation | June 2017 TUI-Red 239.0.0
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