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ISSUE 4 / APRIL-MAY 2016 Brought to you by Transport for London Above and beyond for charity Identity Uptown All DBS parade: top ranking: a-Twitter: update: wear your badge/ out with the FAQs from the cutting the DBS photo ID with pride night taxi marshals TPH Twitter feed check backlog CONTENTS 3 Welcome. As spring hits the city we are celebrating Contents the wonderful contribution taxi and private hire make to life in London. Friday and Saturday nights in the Capital are usually busy times for the trades. With so many people out and 8 18 about enjoying themselves the taxi marshals on our late night ranks do You wear it well Checking up a great job getting everyone home safely. Find out what a typical night Wear your badge or Helping the DBS process is like for them on p16. photo ID with pride to go smoothly Not only do drivers provide an essential service for the Capital, but many are also doing great things for good causes – from putting smiles on London’s taxis are seen as the gold 11 20 sick children’s faces, to feeding the Celebrating The full force of the law homeless. On p11 we celebrate some of standard across the world. They are a charity heroes the charity heroes who have gone above We talk to Anand and beyond to help communities. vital part of our transport system and We meet the drivers Nandha, the new head Wearing your badge or photo ID going that extra of compliance at TPH reassures the public that you are play an essential role in keeping London mile for those in need legitimate and shows them the pride you have in your trade. Find out more on p8. working and growing, carrying around 23 There are now many ways for you to contact TPH with any queries 70 million passengers every year. 16 Rites of spring you may have and the @Tf LTPH Polite and orderly Twitter feed continues to be one of the Ian Beetlestone sings most popular with more than 8,000 Taxi marshal Russell Varney the praises of the most followers. As the same subjects keep This Black Cab’s heritage dates talks us through the ranks optimistic season cropping up, we address the top six frequently asked tweets on p24. back to the 1600s. In fact, the term Elsewhere in this issue you can 26 read about how TfL is helping the “hackney carriage” – which comes Home Office and police in tackling Better by design their backlog of DBS checks (p18) and from hacquenée, the French term for read how Anand Nandha, TPH’s new With work on its new factory head of compliance, plans to deploy a general-purpose horse - is still used under way, the London Taxi his expanded team of officers (p20). Company is gearing up for its We’d really like to hear from today to describe taxis in London. next generation cabs you too, so do get in contact at 29 [email protected] For more information about the Black Cab How do I? Need to book a vehicle and other top 100 Design Icons please visit inspection or report touting? tfl.gov.uk/transportedbydesign We show you how D Pilgrim Editor Contact us at [email protected] London Taxi and Private Hire for operator and driver licensing TfL produces a weekly email with 230 Blackfriars Road, London enquiries and the Knowledge enquiries. information on current and forthcoming SE1 8PJ road closures and diversions. If you In our next issue… 0343 222 5555 for vehicle licensing would like to receive this, please contact For general enquiries email: appointments and enquiries [email protected] [email protected] TPH news on Twitter: @TfLTPH The views expressed in OnRoute Taxi slang Visit the TfL website: tfl.gov.uk/tph For constant updates on diversions, are not necessarily those of TfL. – what’s it all about? 0343 222 4444 (lines open from congestion and accidents: 08:00 to 18:00, Monday to Friday) @TfLTrafficNews (roads) Why medicals are so important Pride in London – here comes the parade MAYOR OF LONDON 4 NEWS NEWS 5 News A purge on Baby on board pollution Robert Fenlon, 44, got a story to top them all when a baby boy was safely Drivers are being urged to switch delivered in his taxi in February. off their engines when queuing Robert, a driver for five years, at Tower Bridge to help reduce accepted a Hailo job from Ozgur air pollution at one of London’s Odemis in Clapham to take his heavily- most popular tourist attractions. pregnant wife Basak to St Thomas’ Signs will flash when the bridge hospital. Robert explains: ‘I was trying is raised advising motorists to to take a route to St Thomas’ with the turn their engine off for ‘cleaner least amount of speed bumps possible! air’ and to ‘save money and fuel’. When we realised we probably weren’t Tower Bridge is raised around going to make it in time the husband 900 times a year, with tens of rang the doctor and I could hear him thousands of vehicles using saying we couldn’t pull over because the crossing each day. he could already see the baby’s head.’ The signs are part of a Baby Atlas was delivered in the Southwark and Tower Make way TPH Latest Cabs on top back of the cab while it was parked Hamlets councils’ scheme. licensing trend outside the hospital. His parents were so grateful they asked Robert for the London in numbers Some rather stylish taxis are set to hit the if he would take them home from streets over the next few weeks as part of the hospital the next day. Motorcycles Marathon He says: ‘When I got – watch out! 24,913 an 18-month campaign celebrating design home on the night of the Taxi drivers across London’s transport network birth I couldn’t sleep, Ahead of this year’s Virgin I felt a bit dazed by TfL is strengthening its work to As we went Last year, the Transported By Design campaign ran a competition what had happened reduce the number of accidents Money London Marathon on to press, two to find the Capital’s top transport design icon from a list of 100, and and it is something involving motorcycle and scooter 24 April, TfL will be providing hot topics the world famous black cab was crowned the winner. 21,836 were trending I will never forget.’ riders in the Capital after a slight information to all road users Now 10 cabs have been wrapped in the Transported by Design rise in the number of injuries in 2015. Taxi vehicle licences on @TfLTPH. logo and the legend ‘good design makes life in London better’, with Provisional data shows there were about any closures further promotional branding inside. The first Other design icons which will be celebrated this year include the 514 serious injuries to motorcyclist One of the most famous sporting events in the was about a much-loved original Routemaster bus, the Harry Beck Tube map Over-ranking woes and scooter riders in London in the world, the Marathon requires full road closures 100,231 compliance and TfL’s famous logo, known as the Roundel. 12 months ending September 2015, starting early in the morning between Greenwich operation at compared with 507 the previous year. Park and St James’s Park. Central and City Private hire Ranking illegally and over- driver licences Heathrow that Together with the Metropolitan Police closures are expected to include all approaches @TfLTPH For more information on Transported by Design, ranking in two busy areas of to Upper Thames Street, Tower Hill and please visit tfl.gov.uk/transportedbydesign Service Roads and Transport Policing attended. London have been attracting Victoria Embankment, while Tower, Southwark Command, TfL is stepping up its a number of complaints. and Westminster bridges will also be closed. The second activity, which includes employing Some roads near the closures tend to be Outside the Hilton Hotel, more officers at key motorcycle 77,481 was the busier as a result of drivers seeking alternative Private hire Paddington on Praed Street, hotspot junctions where collisions routes. A phased reopening of roads will permanent taxis have been ranking illegally. are most likely to occur. take place from around midday with all roads vehicle licensees closure of the All change for private hire Drivers in the area should use In two recent phases of ‘Operation expected to be fully reopened by 19:00. westbound the designated taxi rank at Winchester’ officers stopped slip road on The TfL Board has now providing driver and vehicle Paddington Station. to Victoria 5,389 riders, issued 742 Traffic approved amendments to the information to TfL. At Upper Tachbrook Street, Details on the London Marathon road closures can 2,825 Embankment Offence Reports and 1,335 verbal private hire regulations following Victoria, taxis have been over- be accessed at londonmarathon.data.tfl.gov.uk Private hire operators from The Board has not made a warnings, seized 96 motorcycles a year-long consultation. ranking. Drivers ranking at Blackfriars decision on in-venue operators. and made 10 arrests. The Command Victoria Station should only use junction from The measures include a formal Further work on this proposal will will be clamping down on illegal the designated taxi rank spaces. 29 February. English language requirement be carried out and its findings and antisocial road user behaviour Customer comments for all drivers, more robust presented to a future TfL Board.