Operational Challenges to Port Interfaces in the Multi-modal Transport Chain (Maritime and Hinterland Connections)
2013
Table of contest
Introduction ...... 4 PART I EVALUATION OF THE EXISTING SITUATION ...... 5 1. Research methodology ...... 5 1.2 Setting the Criteria ...... 5 1.3 Selection of indicators ...... 11 2. Latvian ports ...... 21 2.1 Freeport of Riga ...... 22 2.2 Port of Liepaja ...... 33 2.3 Port of Ventspils ...... 38 3. Lithuanian ports ...... 43 3.2 Port of Klaip ėda ...... 44 4. Polish ports ...... 58 4.2 Port of Gdansk ...... 59 4.3 Port of Gdynia ...... 75 4.4 Port of Elbl ąg ...... 91 5. German ports ...... 94 5.2 Port of Sassnitz ...... 95 6. Danish ports ...... 104 6.2 Port of Køge ...... 105 7. Estonian ports ...... 109 7.2 Port of Tallinn ...... 110 8. Russian ports ...... 121 8.1 Port of St. Petersburg ...... 124 8.2 Port of Kaliningrad ...... 142 9. Overview of port performance ...... 151 9.1 Market trends and market structure indicators ...... 152 9.2 Socio-economic impact indicators ...... 157 9.3 Environmental performance indicators ...... 161 9.4 Logistic chain and operational performance indicators ...... 165 9.5 Governance indicators ...... 170 9.6 Summary ...... 173 10. SWOT analysis of AC ports ...... 176
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References ...... 181 PART II EXAMINATION OF GOOD PRACTICE EXAMPLES RELATED TO THE INTERMODAL CARGO TRANSPORTATION ...... 184 Methodology ...... 184 1. IT-system KIPIS ...... 186 2. Shuttle Train Viking ...... 189 3. Container block-train ZUBR ...... 195 4. Railport Scandinavia ...... 197 5. Baltic Rail in Port of Gdynia ...... 202 6. Muuga Industrial Park ...... 207 7. Container Transferium Rotterdam...... 211 8. Dry port Athus ...... 216 References ...... 219 Annexes ...... 221 PART III RECOMMENDATIONS FOR FURTHER DEVELOPMENT IN AMBER COAST PORTS ...... 229 Introduction ...... 229 Hub ports ...... 230 1. Recommendations based on analysis of the existing situation and investigation of the “good examples” ...... 231 1.1 First group ...... 233 1.2 Second group ...... 235 1.3 Third group ...... 238 1.4 Fourth group ...... 241 1.5 Recommendations for implementing good practice examples ...... 243 2. Recommendations based on intermodal cargo handling forecast for the period up to 2020 ...... 245 References ...... 248
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Introduction
The subject of the current study is “Operational Challenges to Port Interfaces in the Multi- modal Transport Chain (Maritime and Hinterland Connections)” which consists of analysis of the operational aspects in the ports in the field of intermodal cargo transportation by:
1. evaluation of the existing situation; 2. examination of good practice examples related to the intermodal cargo transportation; 3. recommendations for further development in Amber Coast ports to become powerful hubs for intermodal cargo handling.
The current study is concentrating on intermodal cargo transportation via Amber Coast ports. Intermodal cargo transportation is a multimodal transport of goods transported in one and the same intermodal transport unit by successive modes of transport without handling of the goods themselves when changing modes. Thus in general the subject of this study is operational aspects of transportation of containers, Ro-Ro units, swap-bodies etc. The study is focusing on all operations within the port that are directly related to maritime – land interface and intermodal cargo handling in transportation chain: vessel - terminal - mode of transportation.
The study is examining the Amber Coast ports – Ferryport Sassnitz, Elblag, Klaipeda, Riga, Ventspils, Køge, associated ACL Project partner port of Kaliningrad and other ports connected to the Amber Coast such as Tallinn, Liepaja, Gdansk, Gdynia, and St. Petersburg.
Figure 1. Amber Coast ports. 4
PART I EVALUATION OF THE EXISTING SITUATION
1. Research methodology
The current study analyses of operational aspects in the ports in the field of intermodal cargo transportation. In order to evaluate the existing situation in Amber Coast ports, several research methods were used. The first step in evaluating of the existing situation was setting the criteria and creating indicators for assessing the ports operations concerning intermodal connections. The main method for gathering the information about the Amber Coast ports was developing WEB based questionnaires to the ports and terminals to get up to date information. In addition, web-based materials and previously compiled studies were used.
1.2 Setting the Criteria
The aim of aforementioned process was to select a set of criteria for the assessment of port services offered for intermodal cargo transportation, as well as its effectiveness. There are several different approaches and criteria that are used for the assessment of port and terminal operations concerning intermodal connections. Most of the information about port performance indicator is based on the study of ESPO in 2010.
1.2.1 Performance Indicators 1
Port performance measurement is today of great importance for the whole port community, i.e. decision-makers, port authorities, users, service providers, port-cities and linked communities. Performance indicators quantify and simplify information for decision-makers and other stakeholders to assess how activities and operations affect the direction and magnitude of change in terms of social economic, governance and environmental conditions.
There are three types of performance measures:
1. Key Result Indicators (KRIs) that inform about how something has been done in a perspective; 2. Performance indicators (PIs) that tell what to do; 3. Key Performance Indicators (KPIs) that inform what to do to increase performance.
KRIs provide a clear picture of whether something is working in the right direction but do not tell what to do to improve the results of the organization. KRIs cover a longer period of time than KPIs. KPIs represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of the organization. KPIs are providing information about the necessary actions that need to take place and they should be monitored constantly on short period of times.
1 ESPO 2010 5
The KPI indicators can be divided into five categories:
1. Market trends and market structure indicators; 2. Socio-economic indicators; 3. Environmental performance indicators; 4. Logistic chain and operational performance indicators; 5. Governance indicators.
The following describes each indicator in terms of port performance in intermodal cargo transportation, as well as its effectiveness. Not all existing indicators are selected, we use limited selected indicator set to carry out the current study.
1.2.2 Market trends and market structure indicators 2
Ports are confronted with changing economic and logistics systems, extensive business networks and complex logistics systems. The logistics environment creates a high degree of uncertainty and thus a need for indicators that depict market situations and trends. The identification and evaluation of indicators related to the market trends in the port environment and market structures in the port industry contributes to a better understanding of the dynamics in port industry.
Market trends and structure indicators are categorized by the nature of market segments in port industry:
• Containers: this includes all containerized cargo in ports; • Roll-on roll-off traffic: this includes seaborne vehicle trade, short sea/ferries, short sea/unaccompanied freight transport (trailers without truck) and deep-sea/liner trades with RoRo-facilities; • Dry bulk: this cargo segment can be further sub-divided in major bulks (iron ore, coal, grains, bauxite/alumina and rock phosphate) and minor bulks (minerals, fertilizers, etc.); • Liquid bulk: this includes crude oil, but also oil products and other liquid products; • Conventional general cargo: this refers to cargo that is normally packed, bundled or unitized but which is not stowed in containers. Examples of break bulk packaging techniques include (big) bags, bales, cardboard boxes, cases, casks, crates, drums or barrels which can be stowed on pallets or skids.
The current study focuses on intermodal cargo transportation, which means that from aforementioned categorization the study is examining containers and Ro-Ro traffic.
The indicators on market structure in ports would allow quantifying the integration dynamics (both vertical and horizontal) in the port industry and related industries. Given the increased network focus of port-related companies, such insights add to insights on port-centric market trends. In addition, the categorization the market trends and structure indicators at different geographical scales or geographical markets:
• The European port system as a whole; • Regional port systems;
2 ESPO 2010 6
• Multi-port gateway regions; • Individual ports.
The current study is dealing with regional port system in the Amber Coast. Also, individual ports in the Amber Coast are studied in order to find the overall effectiveness of the region.
1.2.3 Socio-economic indicators 3
Socio-economic indicators are very important to justify and show the economic contribution of port development to local communities as well as different levels of government. Port performance in terms of creation of employment and value added are important indicators to convince stakeholders of the necessity of port development and operations in their region or country.
There exists a great diversity in definitions of socio-economic developments, terminology as well applied methodology to calculate impacts. Indicators used for assessing ports socio- economic situation can be distinguished in two categories: expressed in absolute figures and expressed in relative terms.
The following are the basic socio-economic indicators, expressed in absolute figures:
• Gross value added; • Employment; • Fiscal Revenue; • Investment; • Trade volumes (in euro).
Socio-economic indicators, expressed in relative terms:
• Value added per tonne; • Value added per FTE; • Value added per unit of land; • Employment per unit of land; • Value added per invested euro by the public sector.
Technological (e.g., containerization and intermodal solutions) and spatial evolutions have changed the way port activities are organized on a regional level. More recently, new insights and concepts have been developed showing the importance of the regional and hinterland perspective in terms of socio-economic development.
1.2.4 Environmental performance indicators 4
Port operations and activities may impact on air, water, soil and sediment of the terrestrial and marine environment. As environmental awareness is increasing throughout the society, effective environmental management is essential. The growth and impact of environmental directives and associated legislation is increasing while renewable energy and carbon footprint are becoming issues of priority for ports.
3 ESPO 2010 4 Ibid. 7
Environmental performance indicators are fundamental to tracking performance of an organization’s progress in attaining objectives and targets. An environmental objective is an overall environmental goal, arising from the environmental policy, that an organization sets itself to achieve, and which is quantified where practicable.
The most appropriate environmental performance indicators in terms of:
• Environmental Performance Indicators (EPIs) both in operational and management level resulting into: o Operational Performance Indicators (OPIs) – e.g. in the case of ‘waste’, quantity of waste per year, total waste for disposal, etc. o Management Performance Indicators (MPIs) – e.g. number of targets achieved, number of employees trained, etc • Environmental Conditional Indicators (ECIs) – (e.g. dissolved oxygen, concentration of specific contaminant).
Each port is unique in terms of its geographical setting, activity profile and socio-economic setting and yet that the environmental issues are ubiquitous though they may impact to varying degrees of significance and effect.
1.2.5 Logistic chain and operational performance indicators 5
Ports operational performance is traditionally placed at the core of ports competitiveness. Largely determining operations duration and quality, the entire port community is highly interested on operations efficiency and effectiveness.
At the EU port level, there is no standard system of indicators related to logistic chain and operational performance. The main logistic chain and operational performance indicators are presented in the following and they are divided into four groups:
• Logistics Performance Index o Efficiency of the clearance process o Quality of trade and transport related infrastructure o Ease of arranging competitively priced shipments o Competence and quality of logistics services o Ability to track and trace consignments o Timeliness of shipments in reaching destination within the scheduled or expected delivery time. • Liner Shipping Connectivity o Deployment of container ships o Deployment of container carrying capacity (TEU) o Deployment of container ships per capita o Deployment of container carrying capacity per capita o Number of liner shipping companies o Average vessel sizes o Maximum vessel sizes o Vessels per liner shipping company • Global Competitiveness
5 ESPO 2010 8
o Overall quality of infrastructure o Quality of roads o Quality of railroad infrastructure o Quality of port infrastructure o Available seat kilometres • Business o Documents required to export and import o Time required to export and import o Cost required to export and import
In addition, there are three groups of indicators which show the different possibilities to evaluate ports. The first one is the connectivity indicator, which is defined as the quality of a connection for moving freight between two or more points, is a valuable measure both for internal use and competitive use. It is possible to measure the quality of connections of ports that are located in same country and/or foreign countries. The connectivity indicator can be used as a measure of accessibility of ports, their infrastructure development, the hinterland connections, thus the quality of service provided to customers. The connectivity in port operational performance indicators is comprised by the following variables:
• Number of carriers that provide direct services between two countries. • Total capacity of vessels deployed on direct services between two countries • Number of vessels deployed on direct services between two countries • Size of the largest vessel that is deployed on direct services between two countries • Total number of shipping possibilities between the ports in country and the ports in country • Number of direct services between two countries • Number of liner shipping companies • Overall quality of infrastructure • Quality of port infrastructure • Quality of railroad infrastructure • Quality of trade and transport related infrastructure • Ease of arranging competitively priced shipments • Deployment of container carrying capacity (TEU) • Maximum and average vessel sizes
The second one is the on-time performance indicator will help to measure the deviations from known average shipping time between nodes. This characteristic will help to assess the operational performance of ports and trace the internal operational processes. At the same time it can be used as comparative measure. Under the on-time performance category in the logistic chain and operational performance, the following indicators may be found:
• Timeliness of shipments in reaching destination within the scheduled or expected delivery time. • Available seat kilometres • Competence and quality of logistics services • Quality of trade and transport related infrastructure • Maximum and average vessel sizes • Deployment of container ships • Ability to track and trace consignments 9
Third one is the ease of transactions is a measure of how easy it is to complete administrative procedures at ports to be able to proceed with cargo shipment. This set of indexes is important for policy-making purposes, as they can reflect the complexity of current administrative procedures. The “easiness” of getting customs clearance for cargo is a relevant characteristic of port operations efficiency. Under the ease of transactions category in the logistic chain and operational performance, the following indicators may be found:
• Documents required to export and import • Time and cost required to export and import • Efficiency of the clearance process • Competence and quality of logistics services • License to operate indicators for cargo transfer product • Ability to track and trace consignments
The port productivity can be evaluated by using the following indicators:
• Quay productivity: Containers or cargo tones /meter / year • Terminal Area productivity: Containers or cargo tones / m 2 / year • Storage Area productivity: Containers or cargo tones / m 2 / year • Crane utilization: Containers or cargo tones / year (and Percentage of the nominal output)
Ships visiting the ports can be evaluated by using ships outputs:
• Tons per ship per productive hours • Tons per ship per berth hours • Tons per ship per port hours
1.2.6 Governance indicators 6
Port governance issues have become central to the seaports. The changing economic environment produced by the globalization of production and distribution, changing forms of cargo transportation, technological breakthroughs, and many more issues, ended a long period of stable port governance models in most countries.
Governance indicators are regularly used in a number of other transactions such as: civil society, corruption, democracy, e-governance, human rights, justice, public administration and many more. The development of port governance related performance indicators is an innovative task characterized by complexity and difficulty. There can be at least five different ways to judge the efficacy of governance indicators: relation with particular institutions, relation with outcomes, replicability and transparency, quality and accuracy of indicators and data coverage.
The governance indicators are mostly the following:
• Number of services providers: Applied for different types of services and involving an understanding of the extent that public and private entities are involved.
6 ESPO 2010 10
• Employees: involving a monitoring of the levels that these refer to the management and non-management related employees. • Ownership/management status of the port: identification of the legal bodies, (operating and non-operating) functions and jurisdictions of the PA. • PAs investments and relations with other seaports/dry ports/inland ports. • Strategic objectives of the port authority. • Corporate structures and accountability issues.
These governance indicators also include broader issues, like
• Information systems indicators: aiming to recognise the extent and level of efficient exchange and coordination of information between the members of the port community. • Customs related indicators: duration of customs clearance, options for customs clearance etc. • Safety and security related indicators. • Infrastructure and superstructure indicators: which recognize core aspects of the port, navigational related infrastructures and superstructure equipment provided.
1.3 Selection of indicators
The current study does not use all of the above mentioned indicators. In order to select the appropriate indicators several different aspects should take into account. The number of indicators used should be limited and has to be highly correlated with the aim of the study. Indicators should also be highly and naturally linked with critical success factors and they have to be empirically tested that they causally relate with actual industry results.
The selection process of appropriate indicators for the current study comprises several steps. Figure 1 present the different stages for selecting indicators for the study. The first stage was identifying theoretical indicators which are usually up to 200. The theoretical indicators are defined as all indicators that could help to evaluate the effectiveness of the ports but for which the necessary information can be not available or incomplete. The second stage of the selection process was selecting practical indicator from the theoretical ones. The practical indicators are defined as indicators that could help to evaluate the effectiveness of the ports and for which the necessary information is available and accessible and they are usually approximately 100. The third step in selecting appropriate indicators was selecting indicators that are suitable for the research. The final step in selecting indicators was selecting the indicators that could fulfil the objectives of the current study.
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Limited set of indicators used in this study (26)
Figure 2. Selection process. All selected indicators per category are presented in table 1. The table shows the main five categories and a number of subcategories which together constitute together to indexes which can be used to assess the effectiveness of the ports. These indicators can generate a clear picture of the operational logistic performance of the ports.
Table 1. List of indicators that will be used in the current study.
1. Maritime traffic 2. Vessel Traffic
I Market trends and market 3. Port traffic indicators structure indicators 4. Container dependency 5. Market shares 6. Turnover trend
II Socio-economic impact 7. Investments indicators 8. Port handling automated systems and technology
III Environmental performance 9. Existence of environmental programme indicators 10. Readiness for coming EU regulations 11. Maritime connectivity 12. Liner shipping connectivity 13. Road connectivity IV Logistic chain and 14. Rail connectivity operational performance indicators 15. Inland waterways connectivity 16. Port internal connectivity 17. Mean-time of clearance 18. Availability of Port Community Systems 12
19. Time effectiveness 20. Cost effectiveness 21. Logistics Performance Index 22. Productivity - Utilization Measures 23. Infrastructure 24. Equipment and technology 25. Specific problems and bottlenecks 26. Port authority investments V Governance indicators 27. Port developments
The following describes briefly every group of indicator and aims to give justification why these particular indicators were selected to the current study.
1.3.1 Selection of market trends and market structure indicators 7
Market trends and market structure indicators consist of six different sub indicators- maritime traffic, vessel traffic, port traffic indicators, container dependency, modal split, market shares. All these indicators provide an overview of the current situation in ports concerning the market trends and market structure. The aim of these indicators is to analyse the ports position in the Baltic Sea region and Amber Coast region.
The indicator ‘maritime traffic’ analyzes the seaborne traffic of the port by calculating the volume of the containers that is handled at the sea interface area of the port over a stated period of time. ‘Liner shipping connectivity’ indicates how well a port is connected to global shipping networks. ‘Vessel traffic’ analyzes the vessels at the port over a stated period of time. ‘Port traffic indicators’ are related to port throughput figures. A point of special attention relates to the comparability of traffic figures among ports. The possibilities of presenting indicators for port traffic distribution over the foreland and hinterland will also be evaluated.
The indicator ‘container dependency’ aims at studying how strongly a port has embraced containerization and how this is evolving in time by showing the share of containers in the maritime related import and export flows of total port cargo. ‘Modal split’ measures the balance between different transport modes in total transport in the hinterland port interface. Its aim is to examine the volume of cargo transported per transport mode to/from the port. ‘Market shares’ indicator shows the proportion of the total available market or market segment that is being served by a particular port over a stated period of time. This indicator can be expressed as the ratio of the freight tonnage of one commodity handled in a small region to the freight tonnage of one commodity handled in a bigger region.
7 ESPO 2010 13
1.3.2 Selection of socio-economic indicators 8
The socio-economic indicators are not directly related to the main of the research and the selection brought out two basic indicators that show socio-economic situation of the ports and also can help to evaluate the efficiency of the ports.
The first socio-economic indicator is ‘investments’, which describes the total investments by the port within the port area. Can be unbundled on a sector level (e.g. maritime versus non- maritime; cargo handling, shipping, logistics). This indicator is mainly measured per year. This parameter does not measure the port’s present socio-economic importance. It acts mainly as a driver of the port’s future socio-economic situation. The second indicator in this group is ‘port handling automated systems and technology’. The aim of this indicator is to analyze the extent of processes that are automated in port.
Both these indicators help to evaluate the efficiency of the ports from the socio-economic point of view.
1.3.3 Selection of environmental performance indicators 9
The environmental performance indicators are also not directly related to the main of the research, but as the environmental issues have emerged and became more relevant in recent years, the current study is also focusing briefly in environmental subject. The selection brought out two main environmental indicators- the existence of environmental programme in the port and the readiness for coming regulations.
The ‘existence of environmental programme’ describes the processes and activities that need to take place to characterize and monitor the quality of the environment. Carrying out an environmental programmes will allow to the port authority establish the current status of an environment and establish trends in environmental parameters. The ‘readiness for coming EU regulations’ describes the port development plans and investments in order to face EU directives concerning SO X, NO X and CO 2. These two environmental performance indicators are sufficient in terms of the current study.
1.3.4 Selection of logistic chain and operational performance indicators 10
The logistic chain and operational performance indicators are the most important indicators in this study. These indicators show the port overall operational performance and evaluate the port efficiency in logistic chain. Logistic chain and operational performance indicators consist of fourteen sub indicators which evaluate the efficiency of the ports.
The indicator ‘connectivity’ is divided into five parts- maritime, road, rail, inland waterways and port internal connectivity. All ‘connectivity’ indicators express the quantity of different connections (maritime, road, rail, inland waterways and internal). The general purpose of these indicators is to provide an overview of the current situation of different connectivity to port.
8 ESPO 2010 9 Ibid. 10 Ibid. 14
The indicator ‘mean-time of clearance’ general purpose is to analyze the impact of procedures (mainly customs) on the performance of the logistics chain and it can be evaluated by time required for the clearance. ‘Availability of port community systems’ defines as availability of a system to exchange data to enhance the efficiency of port processes. The purpose of this is to assess whether or not the ´port product´, including PA, pilots, towage, terminal, etc. becomes more efficient. The general purpose of indicators ‘time and cost effectiveness’ is to assess the time and cost effectiveness in port. The time effectiveness consist of turnaround time, dwell time for containers, dwell time for Ro-Ro and dwell time for ships.
All indicators of logistic chain and operational performance are very important in order to achieve the main aim of the study.
1.3.5 Selection of governance indicators 11
The governance indicators consist of two sub indicators- port authority investment and port developments. The indicator ‘port authority investment’ measures the rate of increase of a Port Authority’s investments over time. ‘Port developments’ indicator shows the major developments within the port in superstructure, in investments, in IT solutions, in organisational and administrative solutions. It also uses the port plans for further expansion. The general purpose of this indicator is to assess the port developments and evaluate port plans for further expansion.
These indicators help to evaluate the efficiency of the ports while the investments and development determine a major part of the effectiveness of the port.
1.3.6 Calculation of indicators
Each indicator requires different calculations formulas. These formulas contain different calculations methods. All calculations are made with data received from questionnaires, interviews and publically available sources.
Following are example of calculations for some indicators.
Container dependency (CD):
CD= Maritime Traffic (MT):