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A G E N T 'S M a N U a L 2 0 0 5 G R E E N L a N D G Ma 5 AGENT’S MANUAL 2005 GREENLAND 2005 MANUAL AGENT’S NT'S M E A G NUAL 20 A 05 Photos: Sten Karup, Karsten Bidstrup, Kristjan Fridriksson, Manfred Horender, Ole G. Jensen, Kathrine Schmidt 1 Welcome to Greenland FACTS ABOUT GREENLAND Greenland Tourism's Internet service centre Area: 2,175,600 km2 Tourist Offices / Greenland Visitor Geography: World’s largest island Approx. 85% covered with ice 2 Information in Greenland Population: 56,676 Capital: Nuuk Government: Home rule since 1979 Greenland Outfitters Religion: Lutheran-Evangelical Protestants 3 Climate: Arctic climate. Large differences between the climate along the coast and inland and between south and north Incoming, Tour Operator Time difference: GMT – 3 hours 4 Language: Greenlandic and Danish and Travel Agency's National Day: June 21 Currency: Danish Kroner (DKK) Excursion Organizers, Accommodation, Creditcards: Visa, Master & Diners are accepted in most towns 5 Tours and Excursions in Greenland Number of tourists in 2003: 29,712 6 Hotel Classification in Greenland PHONE AND FAX CALLS When calling and faxing to Greenland, make sure to dial +299 before the 6-digit local number. 7 Restaurants in Greenland Meetings, Incentives, 8 Conferences and Events in Greenland ADMINISTRATION, CONSULTANCY, PRODUCT DEVELOPMENT & INFORMATION Greenland Tourism - 9 Events in Greenland The National Tourist Board of Greenland Hans Egedesvej 29 P.O. Box 1615 Safety information sheet DK-3900 Nuuk Greenland 10 Hiking in Greenland Phone: +299 34 28 20 Fax: +299 32 28 77 Fishing Licence in Greenland MARKETING & AGENTS SERVICE 11 Hunting in Greenland Greenland Tourism - The National Tourist Board of Greenland Arts and Crafts in Greenland Strandgade 91 12 P.O. Box 1139 Export regulations in Greenland DK-1010 Copenhagen K Denmark Phone: +45 32 83 38 80 Press and Media in Greenland Fax: +45 32 83 38 89 13 [email protected] www.greenland.com www.gt.gl 14 SCHENGEN in Greenland Passenger carriers, City and 15 airport codes in Greenland WELCOME TO GREENLAND 1 INTERNET SERVICE CENTRE ADMINISTRATION, CONSULTANCY, PRODUCT DEVELOPMENT & INFORMATION Greenland Tourism - The National Tourist Board of Greenland Hans Egedesvej 29 P.O. Box 1615 DK-3900 Nuuk Greenland Phone: +299 34 28 20 Fax: +299 32 28 77 MARKETING & AGENTS SERVICE Greenland Tourism - The National Tourist Board of Greenland Strandgade 91 P.O. Box 1139 DK-1010 Copenhagen K Denmark Phone: +45 32 83 38 80 Fax: +45 32 83 38 89 [email protected] www.greenland.com www.gt.gl Welcome Welcome to Greenland "Kalaallit Nunaat" Greenland Tourism – the National Tourist CONSULTANCY Employees at the information & marketing Board of Greenland – welcomes you to office are as follows: Greenland with this agent’s manual. Read Tourism and Project Consultant Marketing Manager about tourism in Greenland and Greenland Mads-D. Skifte ([email protected]) Niels Kreutzmann ([email protected]) Tourism, and learn about tourist offices, Tourism and Project Consultant Marketing and PR Coordinator outfitters, transport options, and the many Anders U. la Cour Vahl ([email protected]) Siw Møller Kristensen ([email protected]) forms of overnight accommodation in Legal Advisor and Project Coordinator MICE Coordinator Greenland. Using this agent’s manual, you Hideo Sawahata ([email protected]) Lykke Geisler Yakaboylu ([email protected]) will be able to quickly look up the area you Tourism and Project Consultant Flemming Drechsel ([email protected]) need to know more about for your work LOG ONTO GREENLAND of selling trips to Greenland – the world’s Educational Consultant, TAKUSS’ largest island. Jesper Labansen ([email protected]) Our webportal www.greenland.com gives you an insight into the many possibilities Greenland Tourism – the National Tourist INFORMATION & you will encounter when visiting Green- Board of Greenland – was set up in 1991 by DOCUMENTATION land. This country is alive with activities, Greenland’s Home Rule Government. The yet it also presents a tranquillity you rarely purpose of the company was, and contin- Information Manager find anywhere else in the world. Also, ues to be, to promote environmentally sus- Julia Pars ([email protected]) here you will find more about the history, tainable and culturally responsible tourism, Web Assistant development and everyday life in Green- which is beneficial to Greenland. Margit Sørensen ([email protected]) land. Together with splendid and colourful Information Assistant DTP pictures this will give you a vivid image Greenland Tourism’s head office is in Kathrine Najaaraq Schmidt ([email protected]) of the multiple opportunities and life in Nuuk, the capital of Greenland. The prin- Greenland today. cipal tasks of the head office are: prod- MARKETING & uct and structure development, providing AGENTS SERVICE Travel Offers is an entirely new option on advice, documentation and information. the site. Here, travel agents will be able to For 2005 new tasks will be introduced, but A service your own firm may find use- promote tours to Greenland directly to the the tasks in tourism will remain the same. ful is Greenland Tourism’s sales support customer. The travellers just have to click functions. Some of the services and items at the country they plan to travel from Employees at the head office in Nuuk are Greenland Tourism in Copenhagen can and then see what offers are available. If as follows: offer include: anything interests them, they can mail • Brochures on Greenland as a whole and the travel agency directly via the Travel divided up by region ADMINISTRATION Offers section. Please contact the market- • Posters ing & information department, for more Managing Director • Photoservice with more than 2000 images information. Stig Rømer Winther ([email protected]) • Inclusion in our list of agents Administration Manager • Free subscription to Greenland Tourism’s Karin Egede ([email protected]) monthly electronic newsletter on develop- Chief Accountant ments in tourism in Greenland Karsten Høy ([email protected]) • Exhibition material (limited) Head office Marketing & agents service Greenland Tourism - The National Tourist Board of Greenland Greenland Tourism - The National Tourist Board of Greenland Hans Egedesvej 29, P.O. Box 1615 Strandgade 91, P.O. Box 1139 DK-3900 Nuuk, Greenland DK-1010 Copenhagen K, Denmark Phone: +299 34 28 20 Phone: +45 32 83 38 80 Fax: +299 32 28 77 Fax: +45 32 83 38 89 [email protected] www.greenland.com www.gt.gl Greenland Tourism’s Internet service centre WWW.GT.GL PRESS SECTION PHOTO DATABASE At www.gt.gl, members of the tourism For the press at www.gt.gl, there is spe- In the service centre you will also find industry can obtain information about cially prepared information on media vis- an extremely comprehensive photo bank tourism in Greenland around the clock. its, articles to download, help for film with a total of 1800 or so images. The This electronic service centre should be crews, facts about Greenland, partner- photo database is aimed at agents, tour seen as part of Greenland Tourism’s efforts ship opportunities and media addresses operators, media and advertising agencies, to strengthen communication across the in Greenland. In addition, there is access who require material to present Greenland industry. to all press releases, the monthly newslet- as a tourist destination in brochures and ters and MICE newsletters, with option of magazines. www.gt.gl contains comprehensive infor- subscribing. mation that will be regularly updated and The database is easily accessible. You expanded. For example, you can find out There are separate sections with flight and can search by photo name, town, subject, about Greenland Tourism, the structure hotel statistics, the special regulations for season, theme etc. and the images can be of the tourist council, board members, CITES and Schengen and summaries of downloaded in whatever size you need. employees, annual reports, information on cruise ports of call. marketing plans and options for ordering The database is not open to all. To use material, exhibits etc. the database simply apply for access at the site. The new website also includes addresses and links for tourist offices, hotels, Green- Terms land Outfitters, travel agencies, conference All pictures available from the Green- centres, airports etc. You can also find land Tourism Photo Service are subject to information on training, with a link to copyright terms. By downloading materi- TAKUSS’ own site. al, the user is deemed to have accepted the following terms regarding use of pictures: • Pictures are intended solely for marketing Greenland as a tourist destination in travel articles in newspapers and maga- zines, holiday brochures, flyers, adver- tisements and on websites. • The photographer’s name and ‘Green- land Tourism’ must be included with the picture. Copies and links Copies of printed material should be sent to Greenland Tourism’s marketing office: Greenland Tourism Strandgade 91, 2 P. O. Box 1139 DK-1010 Copenhagen Denmark For material on websites, an e-mail, stating the URL, should be sent to: [email protected] The database replaces the photo CDs pre- viously produced by Greenland Tourism. TOURIST OFFICES/ GREENLAND VISITOR INFORMATION 2 ADMINISTRATION, CONSULTANCY, PRODUCT DEVELOPMENT & INFORMATION Greenland Tourism - The National Tourist Board of Greenland Hans Egedesvej 29 P.O. Box 1615 DK-3900 Nuuk Greenland Phone: +299 34 28 20 Fax: +299 32 28 77 MARKETING & AGENTS SERVICE Greenland Tourism - The National Tourist Board of Greenland Strandgade 91 P.O. Box 1139 DK-1010 Copenhagen K Denmark Phone: +45 32 83 38 80 Fax: +45 32 83 38 89 [email protected] www.greenland.com www.gt.gl Greenland Visitor Information Greenland Visitor Information In 2000 Greenland Tourism introduced a technology, and partly on quality demands For further information or complaints: to optimise the level of information and classification of tourist offices in Green- GVI Authorisation Board communication with the tourist. land to improve service for tourists and to c/o Greenland Tourism ensure the same high service standards in The National Tourist Board of Greenland Tourist offices can either gain authorisa all participating towns.
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