Team Leader, Information Management

UNIT/TEAM Information Systems (IS)

The IS department is responsible for the provision and maintenance of the Council's Information and Communications Technology (ICT), and a centre of excellence for its information management practices. The department is structured around three focus areas, each headed up by a team leader reporting to the IS Manager; Infrastructure and Operations, Applications and Projects, and Information Management.

REPORTS TO Information Services Manager

ROLE PURPOSE Lead the Information Management team to provide efficient and effective records management services, including the provision of fit for purpose electronic document management systems.

Champion good Information Management practice across the Council, to meet compliance obligations and to support efficient day to day operations.

Support the IS Manager to develop a team environment through coaching, mentoring and providing leadership by reinforcing values, vision and direction. COUNCIL’S VISION

The Coromandel will be New Zealand's most desirable place to live work and visit.

COUNCIL’S MISSION

We will deliver quality, affordable services and facilities to ratepayers, residents and visitors to the Coromandel through responsible and innovative leadership by elected members and staff and through the empowerment of our communities. We will do so while managing the balance between social, economic, cultural and environmental considerations of our district.

KEY RESULT AREAS

AREA OF SUMMARY OF RESPONSIBILITY ACTIVITIES

Provide leadership and advice on the development of Council's Provides strategic direction document and information management policies, process, and systems. and oversight for Information and Records Management at Develop and implement appropriate monitoring and reporting on the Council Council's document and information management practices.

Delivers effective Information Ensure the effective operation of the Council's information and document Management systems and management processes & systems in support of its business objectives, processes including: * Co-ordinating responses to requests made under the Local Government Official Information & Meetings Act 1989 (LGOIMA) or the Privacy Act 1993.

* Archives management * Retention & Disposal * Training (EDRMS & Information Management)

* User support (EDRMS)

* User engagement and User groups * Quality Assurance * System developments, upgrades, patches

* Ensuring that document and information management continuity and disaster recovery plans are in place, tested and reviewed

Operate as an integral part of the IS Management team Provides leadership Act as an evangelist for good Information Management practice at the Council. Create and sustain a high performance environment that includes motivating staff to achieve organisational, team and individual goals and continuous improvement through the review of processes to improve efficiency and customer service

Improves IS capability Develop processes and disciplines to raise the bar on the Council's records management practices in alignment with agreed policy.

Identify and implement an appropriate resourcing model for Information Management

Stay abreast of IM developments and ensure relevant opportunities are exploited

Build close relationships with different business areas to enable a more proactive approach to identifying and delivering solutions

Continually explore ways to improve usability of technology

AREA OF SUMMARY OF RESPONSIBILITY ACTIVITIES

Prepare and monitor the annual Information Management Financial Management budgets, ensuring that required service outputs are delivered within approved budget allocations.

Ensure the effective and efficient use of resources.

Contract Management Ensure that the Mail and Records Room Services contract is managed in a manner consistent with the specified contract outcomes, in accordance with appropriate legislation and Council's Code of Practice.

Relationship Management Establish and foster sound professional relationships, and promote a culture of innovation with Council’s key stakeholders.

Customer Focus Ensure services are delivered in an effective and customer focussed way, and that effective working relationships are maintained with key stakeholders.

Development Organisational Support Initiate the management of change to ensure constant improvement in organisation performance, effectiveness and productivity of resources, and in responsiveness to changing environment, priorities and direction.

Participate in Emergency Management activities as required.

Comply with all approved procedures, information systems and policies.

Develop and maintain professional knowledge and contacts.

All work-related incidents and illnesses are accurately Occupational Health and Safety reported, recorded and investigated, and appropriate rehabilitation and return-to-work strategies are supported. Taking all reasonably practicable steps to ensure risks to health and safety of those in Hazards are identified and reported, risk assessment is the workplace controlled by promoting, completed and appropriate control measures are implementing and abiding by all applicable implemented. health and safety legislation, regulations, Appropriate supervision is provided and applicable Approved Codes of Practice, policies and induction and training are given and recorded including procedures. staff visiting contractor controlled sites. Liaise with auditors on audits of Councils Personnel understand and follow safe work practices and and Contractors Health and safety systems Emergency Procedures. and records. Employee health and safety performance is evaluated Liaise with Work safe regulators and employee initiatives to improve health and safety are encouraged.

VALUES

I make it happen with integrity, innovation and team work

DELEGATIONS

Direct Reports 7

Financial $20,000

Warrants Required: No

COMPETENCIES

 Good understanding of information legislative requirements and of good records keeping practice.  Proven experience in the management or operation of document management systems.  Experience in managing and growing a team within an IS environment.  Strong communication skills, including advocacy, facilitation and conflict resolution.  Ability to balance adherence to good practice with an appreciation of the importance of customer focus and pragmatism in delivering Information Management solutions.  Ability to positively and constructively contribute to the development of IS strategy.  Demonstrates excellent judgment and is confident in making decisions.  Relevant tertiary level qualification.  Knowledge of accounting and budgeting practices.  Public Sector/Local Government experience is desirable.