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3300 ICP Technician's Handbook

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3300 ICP Technician's Handbook MITEL 3300 IP Communications Platform Technician’s Handbook Mitel Communications Director Release 5.0 NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation. Trademarks Mitel, SX-2000, SUPERCONSOLE 1000, and SUPERSET are trademarks of Mitel Networks Corporation. Windows is a trademark of Microsoft Corporation. Cisco is a trademark of Cisco Systems, Inc. VT100 is a trademark of Digital Equipment Corporation. Java is a trademark of Sun Microsystems Incorporated. Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged. 3300 IP Communications Platform Technician’s Handbook Mitel Communications Director (MCD) Release 5.0 57011493, Rev A 2011 Trademark of Mitel Networks Corporation ©Copyright 2011, Mitel Networks Corporation All rights reserved Table of Contents Chapter 1 : Getting Started Purpose of This Handbook ....................................................................................................3 Documentation for Unsupported Controllers ..................................................................3 Symbols Used in the Handbook .....................................................................................3 Safety Instructions ..........................................................................................................3 Start Here Guide ...................................................................................................................5 What You Received ........................................................................................................5 What You Need for Installation .......................................................................................5 Preparation .....................................................................................................................5 Initial Setup .....................................................................................................................6 Install Hardware ..............................................................................................................6 Program System .............................................................................................................6 Install System Software ..................................................................................................6 Maintain System .............................................................................................................7 Install and Replace Units ................................................................................................7 About the 3300 ICP ...............................................................................................................8 3300 ICP Documentation - Mitel eDocs ..........................................................................8 Contacting Mitel ..............................................................................................................9 Chapter 2 : Initial Setup Connect PC to Controller ....................................................................................................13 PC Requirements .........................................................................................................13 AX, MXe, CX, CXi, CX II and CXi II Controller .............................................................13 Power Up the Controller ...............................................................................................14 MXe Server ...................................................................................................................14 Licensing the MXe Server with AMC ............................................................................23 Setting your DNS Server IP ..........................................................................................24 Verify the Connections ..................................................................................................24 Establish Communication with Controller ............................................................................25 Set Controller RTC IP Address (AX, MXe, CX, CXi, CX II, CXi II) ................................25 Configure System IP Address (MXe Server) ................................................................26 Configure the Layer 2 Switch (AX, MXe, CXi, CXi II) ...................................................26 Configure the Layer 2 Switch (MXe Server) .................................................................27 Enable Licenses and Options .............................................................................................29 Automatic Sync with AMC via MCD Software Installer Tool (Rel 6.0 or later) ..............31 Automatic Sync via System Administration Tool ..........................................................33 Manual License and Options Entry via MCD Software Installer Tool ...........................34 Manual License and Options Entry via System Administration Tool ............................35 Install the Online Help (Optional) ........................................................................................36 Verify the Operation of the Controller ..................................................................................37 Chapter 3 : Installation and Programming Install Hardware ..................................................................................................................41 Determine Controller Module Configuration .................................................................41 Identify Controller Component Options .........................................................................45 Remove Controller Cover .............................................................................................47 iii Enter document Title using Variable Install Controller Modules ............................................................................................ 48 Install Controller Stratum 3 Clock Module .................................................................... 51 Install Controller Hardware .......................................................................................... 51 Rack Mount the Controller ........................................................................................... 51 Wall Mount the CX/CXi and CX II/CXi II Controller ...................................................... 56 Install Service Units and Cabinets ............................................................................... 58 Installing SX-200 Bays ................................................................................................. 62 Install Telephones ........................................................................................................ 64 Install and Configure Music on Hold ............................................................................ 65 Program 5485 IP Paging Unit ...................................................................................... 66 Register IP Devices from the Telephone ..................................................................... 67 Program System .................................................................................................................70 Programming Tools ...................................................................................................... 70 Log into the Programming Tools .................................................................................. 71 Configure NSU via IMAT .............................................................................................. 73 Program the Controller DHCP Server (MXe, CX/CXi, CX II/CXi II) ............................. 76 Program LS Trunk Settings via LS Measure Tool ........................................................ 78 Configure Analog Music On Hold/Paging .................................................................... 79 Chapter 4 : Software Installation About Installing and Upgrading Software ........................................................................... 83 Install System Software Manually ...................................................................................... 85 The MCD Software Installer Tool ....................................................................................... 91 Install the MCD Software Installer Tool ........................................................................ 91 Install System Software using the Software Installer ................................................... 91 Upgrade System Software ................................................................................................. 94 Online Upgrade ............................................................................................................ 94 Offline Upgrade ...........................................................................................................
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