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5-Year Gold Complete Furniture And/Or Area Rug Protection Plan Consumer Name: ______Area Rug: 1

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5-Year Gold Complete Furniture And/Or Area Rug Protection Plan Consumer Name: ______Area Rug: 1 SERVICE CONTRACT: REQUIREMENTS FOR REQUESTING SERVICE PROCEDURES: This 5-Year Guardsman Gold Complete Furniture and/or SERVICE: If Guardsman determines that the reported stain or damage is covered under this Area Rug Protection Plan (“Service Contract”) is a Contract between you (as the original purchaser and consumer) and the Failure to meet any of the following requirements can result in a forfeit Service Contract, Guardsman will perform one or more of the following: obligor, The Valspar Corporation, through its Guardsman of Service under this Service Contract. • Guardsman may provide a cleaning kit or advice on how to division, 4999 36th Street, Grand Rapids, MI 49512. See the The Furniture must have been delivered and installed remove the stain. following page for additional terms, conditions and soil-free and damage-free from the store where it was • Guardsman may dispatch an authorised technician to remove the disclosures, including terms, conditions and disclosures that purchased. You must have performed all routine and stain or repair the damaged area. apply to plans sold in particular jurisdictions. preventative maintenance, as recommended by the • Guardsman may replace all or part of the affected area, 1. If a stain or damage listed in the “WHAT IS COVERED” manufacturer. component, or piece of Furniture (“Replacement”). Dye lots section occurs during the Term of this Service Contract, Guardsman agrees to provide Service (“Service”) as outlined 1. Any stain or damage must be reported to Guardsman vary and Furniture may fade over time, so replacements may not in the “SERVICE PROCEDURES” section of this Service within thirty (30) days of the date that the stain or exactly match the colour of non-replaced areas. Guardsman may Contract. damage occurred. Notify Guardsman by calling use non-manufacturers’ parts at Guardsman’s sole discretion, 2. This Service Contract is not a cleaning or maintenance (877) 584-GOLD, or by filing a Service Request at whether or not an equivalent manufacturers’ part is available. contract, an insurance policy, an extended warranty, or your guardsman.com. • Guardsman may arrange for reselection at the original store where original manufacturer warranty. 2. If a spill occurs, simply blot with a clean, dry cloth. If you purchased, in an amount equal to the original purchase price of 3. This Service Contract is for your new furniture and/or area attempt to clean a spill, you must follow the cleaning the affected piece of Furniture (“Reselection”). Sectionals, dining rug with a retail value of up to $30,000 (“Furniture”). The Service Contract provides Service for damage to Furniture methods recommended by the Furniture manufacturer, chair groups, chair and ottoman sets, or identical items with the from handling, as listed in the “WHAT IS COVERED” which is to include pre-testing any product in a hidden same “SKU” number will be considered a single item for section below. area. purposes of Reselection. If the original item or piece is no longer 4. This Service Contract is valid for a period of five years from 3. You must complete and return the Service Request Form available, Guardsman will allow a Reselection of the item and any the delivery date of your Furniture (“the Term”) or until you to Guardsman, along with a copy of the sales receipt and matching pieces listed on the original sales receipt. Matching are supplied a Replacement or Reselection, or the Service a copy of this Service Contract within 30 days after pieces are defined as all items within a Furniture set. Your YOUR SERVICE CONTRACT NUMBER IS: Contract is otherwise terminated or completed according to reporting your stain or damage. Reselection store credit is only valid for 60 days after notification the terms as set forth herein. GCOMRAR5-FR by Guardsman. invoice in a safe place. within thirty (30) days of the date that stain or damage occurred. Notify Guardsman by filing a Service Request at guardsman.com, or by calling (877) 584-GOLD. 5. This Service Contract is only valid for new Furniture that was purchased or acquired through lease-to-own LEATHER IDENTIFICATION • Replacement or Reselection will complete the Term under this • Keep this Service Contract and your original sales • Any stain or damage must be reported to Guardsman arrangements, at the same time as this Service Contract and There are many different leather types available. Please reference the Service Contract. Replaced or Reselected furniture is not eligible appears on the sales receipt as such. for a new Guardsman Service Contract. 6. This Service Contract is non-transferable and not renewable. chart below that identifies which types of leather are eligible for Service • If you notify Guardsman of an eligible stain or damage that The benefits of this Service Contract are not available to the under this Service Contract. This Guardsman Service Contract does Guardsman is unable to resolve using a Service Procedure, lessor under any lease-to-own arrangement. not cover any type of leather that is non-colourfast; other excluded 7. You must retain this Service Contract and the sales receipt and/or the particular store location where you originally for both the Furniture and this Service Contract. leathers are listed under Ineligible Furniture & Components. purchased your Furniture has closed, no longer carries Guardsman as a supplier, changed ownership, or has stopped WHAT IS COVERED: selling new furniture since your purchase, Guardsman will refund This Service Contract provides Service for any of the following, except for LEATHER TYPES: what is listed in the “WHAT IS NOT COVERED” section of this the original purchase price of this Service Contract which will Service Contract: complete the Term of under this Service Contract. Fabric, Leather, Nubuck, & Vinyl Upholstered Aniline (Unfinished): Leather treated with an aniline dye Furniture: with no other pigmented finishes applied. 1. Any household stain. FABRIC CLEANING CODES 2. Any puncture, cut, tear, or rip from a specific incident. Bicast: Split hide finished with polyurethane topcoating. Fabric Cleaning Codes on upholstered Furniture can be found on 3. Any burn from a specific incident. the manufacturer’s ID tag. Always follow the manufacturer’s 4. Seam separation. Bonded: Vinyl or polyurethane surface laminated to a recommended cleaning methods, and pre-test any product in a hidden 5. Zipper and button breakage. backing made of a leather fibre blend and other material. area for colourfastness of fabric or leather. This Guardsman Service Contract 6. Operational or structural failure to frames, springs, mechanisms, motors, levers (hand wands), and power and does not cover any type of fabric that is non-colourfast. remote cords used for sleeper, reclining, and inclining Finished: Aniline dyed leather treated with a surface applications, if an original manufacturer warranty was application to colour, protect, or mask imperfections. Covered under provided with the purchase of the Furniture. FABRIC TYPES: this Service Nubuck: Top grain aniline dyed leather buffed to give a Contract Wood and Other Hard Surface Furniture: nap effect. 1. Any household stain. : Can only be Pull-Up (Waxed): Full aniline dyed leather with an oil or “S” Cleaning Code 2. Any liquid mark or ring. cleaned using a solvent-based cleaner. Yes 3. Breakage. Sample wax surface. 4. Any scratch, gouge, or chip from a specific incident. “W” Cleaning Code: Can be spot 5. Any burn or heat mark from a specific incident. Semi-Aniline: Aniline leather with a thin layer of cleaned with a water-based cleaner. Yes 6. Checking, cracking, bubbling, or peeling of finish from a pigmented coating that partially seals the pores of the specific incident. leather’s surface. “WS” or “SW” Cleaning Code: Can 7. Any chip, scratch, or breakage of glass or mirrors. 8. Loss of silvering on mirrors. be spot cleaned with solvent-based or Yes 9. Operational or structural failure to frames, springs, water-based cleaning products. mechanisms, motors, levers (hand wands), and power and remote cords used for sleeper, reclining, and inclining “X” Cleaning Code: Can only be applications, if an original manufacturer warranty was vacuumed and cannot be cleaned with No provided with the purchase of the Furniture. any type of cleaner. 5-Year Gold Complete Furniture and/or Area Rug Protection Plan Consumer Name: ________________________ Area Rug: 1. Any household stain. 2. Any puncture, cut, tear, or rip from a specific incident. 3. Any burn from a specific incident. 6413CAD5 G1411 WHAT IS NOT COVERED: This Service Contract provides no Service or benefit for any of the following: General Manufacturer Quality Issues THIS SERVICE CONTRACT IS A CONTRACT • Any stain or damage that is not specifically listed under • Stress tear (tearing or ripping of upholstery within one-half FOR THE SALE OF SERVICES. THE the section titled “WHAT IS COVERED.” inch of and parallel to the seam line) or fabric flaws. OBLIGATIONS OF GUARDSMAN UNDER THIS • When the actions listed in the “REQUIREMENTS • Fringe on area rugs. SERVICE CONTRACT ARE BACKED BY THE FOR SERVICE” have not been followed. • Fading, colour loss, or colour change. FULL FAITH AND CREDIT OF GUARDSMAN. • Any accumulation of stains or damage, including • Loss of foam and/or inner spring resiliency (including NO EXPRESS WARRANTY OR IMPLIED stains, damage, or soil buildup (as well as, perspiration, body impressions). WARRANTY OF ANY KIND OR OTHER hair, and body oil) that occurs from repeated use • Cracking and peeling of leather or vinyl. NATURE IS GRANTED HEREIN. GUARDSMAN rather than from a particular incident. • Natural leather markings such as, but not limited to, scars, DISCLAIMS ANY AND ALL IMPLIED insect bites, brand marks, and wrinkles. WARRANTIES. NO ONE IS AUTHORIZED TO Ineligible Furniture & Components • Damage resulting from defects in design, materials or • Furniture sold with stains or damage prior to delivery workmanship, except for damage specifically listed in the ASSUME FOR GUARDSMAN ANY LIABILITY IN (“as is”).
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