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5-Year Furniture Protection Plan WHAT IS COVERED

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5-Year Furniture Protection Plan WHAT IS COVERED SERVICE CONTRACT: REQUIREMENTS FOR REQUESTING SERVICE: SERVICE PROCEDURES: This 5-Year Guardsman Gold in Home Furniture Failure to meet any of the following requirements can result in a denial If Guardsman determines that the reported stain or damage is Protection Plan (“Protection Plan”) is a Service Contract of Service under this Protection Plan. covered under this Protection Plan, Guardsman will perform one between you (as the original purchaser and consumer) and or more of the following: The Valspar Corporation, through its Guardsman business The furniture or area rug must have been delivered and • Guardsman may provide a cleaning kit or advice on unit (“Guardsman”), 4999 36th Street, Grand Rapids, MI installed soil-free and damage-free from the store where it how to remove the stain. 49512, the administrator and provider of this Service Contract. was purchased. You must have performed all routine and • Guardsman may dispatch an authorized technician to 1. If a stain or damage listed in the “WHAT IS COVERED” remove the stain or repair the damaged area. section occurs during the term of this Protection Plan, preventative maintenance, as recommended by the manufacturer. Guardsman agrees to provide Service (“Service”) as 1. Any stain or damage must be reported to Guardsman • Guardsman may replace all or part of the affected area, outlined in the “SERVICE PROCEDURES” section component, or piece of furniture. Dye lots vary within five (5) business days of the date that the stain and furniture may fade over time, so replacements of this Protection Plan. or damage occurred. Notify Guardsman by calling 2. This Protection Plan is not a cleaning or maintenance may not exactly match the color of non-replaced areas. contract, insurance policy, or your original manufacturer (800) 482-7340, or by filing a Service Request at • Guardsman may provide for a store credit at the original warranty. www.guardsman.com. store where purchased in an amount equal to the 3. This Protection Plan is valid for a period of five years 2. If a spill occurs, simply blot with a clean, dry cloth. If you original purchase price of the affected piece of furniture (“the Term”) from the delivery date of your new attempt to clean a spill, you must follow the cleaning or area rug ("Reselection"). Sectionals, dining chair furniture and/or area rug. groups, chair and ottoman sets, or identical items with 4. This Protection Plan covers accidental damage from methods recommended by the furniture manufacturer, the same "SKU" number will be considered a single item handling, as listed in the "WHAT IS COVERED" section, which is to include pre-testing any product in a hidden area. for purposes of Reselection. Your Reselection store of new furniture and/or area rug up to a maximum $30,000 3. Complete and return the Service Request Form and provide credit is only valid for 60 days after notification by in retail value. Guardsman with a copy of the sales receipt and a copy of Guardsman. 5. This Protection Plan is only valid for new furniture YOUR SERVICE AGREEMENT NUMBER IS: G5R07 this Protection Plan within 30 days after reporting your stain • Guardsman may offer a settlement amount up to the and/or area rug purchased at the same time as this original purchase price of the furniture or area rug. • Keep this Protection Plan and your original sales invoice in a safe place. • Any stain or damage must be reported to Guardsman within five (5) business days of the date that the stain or damage occurred. Notify Guardsman by filing a Service Request at www.guardsman.com, or by calling (800) 482-7340. • Si usted necesita un Plan de Protección en Español, favor llamarnos al (800) 482-7340. • Si vous nécessitez un Plan de Protection en français, veuillez nous rejoindre au (800) 482-7340. Protection Plan, and appears on the sales receipt as such. or damage. • Replacement, Reselection, or a settlement will complete 6. This Protection Plan is non-transferable and not your coverage under this Protection Plan on the area, renewable. LEATHER IDENTIFICATION component, or piece of furniture or area rug. Replaced 7. You must retain this Protection Plan and the sales receipt There are many different leather types available. Please reference the or Reselected furniture is not eligible for a new for both the furniture and/or area rug and this Protection chart below that identifies which types of leather are eligible for Service Plan. Guardsman Protection Plan. under this Protection Plan. This Guardsman Protection Plan does • If you submit a covered claim for a stain or damage that WHAT IS COVERED: not cover any type of leather that is non-colorfast; other excluded Guardsman is unable to repair and the particular store This Protection Plan provides Service for any of the following, except leathers are listed under Ineligible Furniture & Components. location where you originally purchased your furniture for what is listed in the “WHAT IS NOT COVERED” section has closed, no longer carries Guardsman as a supplier, of this Protection Plan: changed ownership, or has stopped selling new furniture LEATHER TYPES: or area rugs since your purchase, Guardsman will give Fabric, Leather, Nubuck & Vinyl Upholstered Furniture: you a refund of the original purchase price of this 1. Any household stain. Aniline (Unfinished): Leather treated with an aniline dye Protection Plan, which will fulfill your coverage under 2. Any puncture, cut, tear, and rip from a specific incident. with no other pigmented finishes applied. this Protection Plan. 3. Any burn from a specific incident. 4. Operational or structural failure to frames, springs and Bicast: Split hide finished with polyurethane topcoating. FABRIC CLEANING CODES mechanisms used for sleeper, reclining, inclining, heating, Bonded: Vinyl or polyurethane surface laminated to a Fabric Cleaning Codes on upholstered furniture can be found on and vibrating applications, if they were covered by an the manufacturer’s ID tag. Always follow the manufacturer’s original manufacturer warranty that has expired. backing made of a leather fiber blend and other material. 5. Seam separation. recommended cleaning methods, and pre-test any product in a hidden 6. Cracking and peeling. Finished: Aniline dyed leather treated with a surface area for colorfastness of fabric or leather. This Guardsman Protection application to color, protect, or mask imperfections. Plan does not cover any type of fabric that is non-colorfast. 5-Year Furniture Protection Plan Wood and Other Hard Surface Furniture: Nubuck: Top grain aniline dyed leather buffed to give a FABRIC TYPES: Covered under 1. Any household stain. nap effect. 2. Any liquid mark or ring. this Protection 3. Breakage. Pull-Up (Waxed): Full aniline dyed leather with an oil or Plan 4. Any scratch, gouge or chip from a specific incident. wax surface. 5. Any burn or heat mark from a specific incident. “S” Cleaning Code: Can only be 6. Checking, cracking, bubbling, or peeling of finish Semi-Aniline: Aniline leather with a thin layer of cleaned using a solvent-based cleaner. Yes from a specific incident. pigmented coating that partially seals the pores of the “W” Cleaning Code: Can be spot 7. Any chip, scratch or breakage of glass or mirrors. leather's surface. cleaned with a water-based cleaner. Yes 8. Loss of silvering on mirrors. 9. Failure of integral electrical components. “WS” or "SW" Cleaning Code: Can 10. Warping. be spot cleaned with solvent-based or Yes water-based cleaning products. Area Rug: 1. Any household stain. “X” Cleaning Code: Can only be 2. Any puncture, cut, tear, or rip from a specific incident. vacuumed and cannot be cleaned with No 3. Any burn from a specific incident. 8694HAVB G1011 any type of cleaner. OBLIGATIONS OF GUARDSMAN UNDER THIS PROTECTION PLAN ARE BACKED BY THE FULL WHAT IS NOT COVERED: This Protection Plan provides no Service or benefit for any of the following: FAITH AND CREDIT OF GUARDSMAN AND (EXCEPT IN CERTAIN STATES AS SPECIFIED BELOW) General Manufacturer Quality Issues ARE NOT GUARANTEED UNDER A SERVICE CONTRACT REIMBURSEMENT INSURANCE POLICY. • Any stain or damage that is not specifically listed • Stress tear (tearing or ripping of upholstery within GUARDSMAN IS NOT LIABLE UNDER THIS PROTECTION PLAN FOR ANY CONSEQUENTIAL OR one-half inch of and parallel to the seam line), or INCIDENTAL DAMAGES RELATING TO EITHER THE SERVICES PROVIDED UNDER THIS under the section titled “WHAT IS COVERED”. PROTECTION PLAN OR THE FURNITURE COVERED BY THE PROTECTION PLAN. • When the actions listed in the "REQUIREMENTS fabric flaws. FOR SERVICE" have not been followed. • Fringe on area rugs. You have the right to cancel and return this Protection Plan for a full refund of the purchase price within twenty (20) days • Any accumulation of stains or damage, including • Fading, color loss or color change. after delivery of the Protection Plan to you (or after thirty (30) days in HI & IL or after sixty (60) days in CA). If no Service • Loss of foam and/or innerspring resiliency (including has been provided under the Protection Plan, the Protection Plan is void and the retailer from whom the Protection Plan was stains, damage, or soil buildup (as well as perspiration, body impressions). hair and body oil) that occurs from repeated use, rather purchased shall refund to you the full purchase price of the Protection Plan. A cancellation fee equal to the lesser of ten • Natural leather markings such as, but not limited to, percent (10%) of the Protection Plan price or Fifty and 00/100 Dollars ($50.00) may be deducted from the purchase price, than from a particular incident. scars, insect bites, brand marks, and wrinkles. except no fee will be deducted in the following states or where otherwise prohibited by law: AL, AR, CA, HI, MD, MO, • Damage resulting from defects in design, materials NM, NV, NY, SC, TX, VT, WA, WY.
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