DOCSLIB.ORG

2015-2016 Annual Report

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
2015-2016 Annual Report ESSENTIAL ENERGY Annual Report 2015–16 2 Submission letter 31 OctoberOctober 20120164 TThehe HHon.on. AndrewGladys Berejiklian,Constance, MPMP The HTheon. Hon.Dominic Dominic Perrottet Perrottet, MP MP TTreasurer,reasurer and Minister for Industrial RelationsMi nisMinisterter for F ifornan Finance,ce and S Serviceservices and Property GMemberoverno rfor M aWilloughbycquarie To wer GoveMemberrnor Mac forqu aHawkesburyrie Tower 1GPO Far rBoxer P l5341ace 1 FarGPOrer P lBoxace 5341 SSYDNEYydney N SNSWW 200 20010 SydnSYDNEYey NSW 200 NSW0 2001 Dear Ministers Dear Ministers ESSENTIAL ENERGY ANNUAL REPORT 2013 –14 SUBMISSION OF ANNUAL REPORT FOR THE FINANCIAL YEAR ENDED 30 JUNE 2016 We are pleased to submit for presentation to Parliament, Essential Energy’s Annual Report coveringWe are pleased performance, to submit operations Essential and Energy’s financial annual results report for thedetailing year ended performance, 30 June operations 2014. and fi nancial results for the year ended 30 June 2016. The report was prepared in accordance with section 24A of the State Owned Corporations AThisct 198 report9 and has the been Annua preparedl Repo rints accordance(Statutory B odwithies the) A cAnnualt 1984. Reports (Statutory Bodies) Act (1984) and is submitted for tabling in NSW Parliament. Copies of the report will be sent to the Premier of New South Wales and the Auditor General, asA copy well aswill made be sent available to the Premier to key customers of New South and Wales,other interest the Auditor groups. General, the Minister for Industry, Resources and Energy, and other signifi cant stakeholders. The report is available on our website essentialenergy.com.au Once tabled, the report will be available on our website – essentialenergy.com.au Yours sincerely Yours sincerely Roger Massy-Greene Vince Graham Patricia McKenzie John Cleland CChairhairm an ChChiefief E xecExecutiveutive O Offiffice cerr Table of contents 3 About this report Contents Essential Energy’s Annual Report details our safety, financial and About us 4 operational performance for the 2015-2016 financial year and has Year in review 5 been approved by our Board of Directors. Our plans and priorities 7 The contents of this report are guided by: Performance 8 > The State Owned Key Priority Action 1 – Put our safety systems into action 8 Corporations Act (1989); Key Priority Action 2 – Improve customer service and engagement 12 > The Annual Reports (Statutory Bodies) Act 1984. Key Priority Action 3 – Implement our Transformation Program 15 Assurance Key Priority Action 4 – Develop our employee capability and commitment 17 The financial statements contained within this document have been Our Network 19 audited by the Audit Office of NSW – the Independent Auditor’s certified Our People 24 report is on page 36. Corporate Governance 26 Cost for report production The external cost for the Finance Report 32 production of this report was Financial statements 34 $16,390 excluding GST. © Essential Energy 2016 Appendices 86 This work is copyright. Material Index 92 contained in this document may be reproduced for personal, in-house or non-commercial use without formal permission or charge, provided there is due acknowledgement of Essential Energy as the source. Requests and enquiries concerning reproduction and rights for a purpose other than personal, in-house or non-commercial use should be addressed to: General Manager Customer and Stakeholder Engagement Essential Energy PO Box 5730 Port Macquarie NSW 2444 Cover image: 1. Broken Hill 2. Ballina 3. Jindabyne 4. Luke Cox ABN: 37 428 185 226 4 About us About us With more than 200,000 kilometres of powerlines spanning 95 per cent of New South Wales and serving more than 830,000 customers, Essential Energy – a State Owned Corporation – is responsible for managing and operating Australia’s most extensive electricity distribution network. Essential Water, an operating administered by the Australian Energy AER determination continued to be division of Essential Energy, currently Regulator (AER). Every five years, the subject of further legal review. services approximately 9,500 water under the Rules, the AER determines services customers in Broken Hill, the maximum allowable annual Regional operating structure Menindee, Sunset Strip and Silverton revenue required by Essential Energy Essential Energy’s field operations and 9,000 sewerage services to recover the efficient costs of are divided into three regions, customers in Broken Hill. network investments and operations reflecting the environmental and for the coming five-year period. Essential Energy continues to geographic diversity of our network support regional development and Essential Energy’s last regulatory footprint. This includes sub-tropical economies through its almost 3,200 period ended on 30 June 2014 but, areas in mid to northern NSW, the locally based employees. with impending substantial Rule alpine highlands of the Snowy changes on the horizon, the first year Mountains, and dry arid conditions in Regulatory environment (2014-15 financial year) of the the western centres of Broken Hill and Wentworth. Essential Energy is bound by current 2014-19 regulatory period obligations imposed by the National was managed through a transitional These three regions – North Coast, Electricity Rules (the Rules), which are determination. At the time of Northern and Southern – are detailed below. compiling this report, a final 2014-19 North Coast, Northern and Southern regions Year in review 5 Year in review In FY2015-16, Essential Energy achieved its best-ever recorded safety performance results. This is a testament to the company’s focus on continuous safety improvement and the dedication and focus of our employees who maintained safety as their number one priority during a period of ongoing change. One of the most significant challenges our business experienced was the continued uncertainty surrounding our regulated revenue for the 2014-19 period. The three NSW energy distributors contested elements of the Australian Energy Regulator’s (AER) 2014-19 determination before the Australian Competition Tribunal (ACT) and the AER was directed to remake its determination. Subsequently, the AER appealed the ACT’s decision and a judicial review before the Federal Court is currently pending. This uncertainty extends to our financial results for the year. Ongoing advances in solar and battery technology, distributed generation and metering technology will fundamentally shift the role energy distributors play in coming years and it’s vital we adapt our business to respond to customer driven demands, while maintaining sustainable and efficient operations. The business has continued along its path of reform to ensure costs are minimised and efficiency is improved, while operating within the constraints of its workplace agreements. Commitment to safety The customer suffered no ill-effects as Following the dissolution of Networks a result of the breach. NSW and effective from 1 January Essential Energy delivered its best ever 2016, Essential Energy operated as a safety performance results, with our Essential Energy maintains a strong stand-alone business with its own Lost Time Injury Frequency Rate (LTIFR) ongoing commitment to improving Board, under the responsibility of an recording 0.74 for the financial year customer service levels and, more Acting Chief Executive Officer. – 45 per cent ahead of the 1.35 target. importantly, customer safety as defined by the NECF obligations. This achievement is a direct result of our Australian Energy Regulator employees taking personal responsibility In response to operational issues and (AER) determination and for safety, coupled with organisational ongoing work, during 2015-16 we impact on customer pricing safety programs like the Network Fatal focussed our primary NECF efforts on The AER’s final determination on the Risk Rules We Live By and our Safety life support customers. By partnering revenue, operating expenditure (OPEX), Leadership Program, in which nearly 440 with energy retailers, we reconciled life capital expenditure (CAPEX) and the safety leaders participated. support customer information on a Weighted Average Cost of Capital (WACC) regular basis, ensuring these vulnerable A 22 per cent increase in Near Miss for Essential Energy for the five year customers continue to be notified in reporting gives us further assurance regulatory period from 1 July 2014 to 30 advance of planned interruptions and that employees are comfortable June 2019, imposed significant reductions are prioritised to be contacted during reporting close calls and that we are in revenue and operating expenditure. major unplanned outages. using lessons from these incidents to In its Revised Regulatory Proposal, improve future safety systems. As part of this initiative, we Essential Energy had proposed to communicated with our life support Employees should be proud of these continue reducing its workforce via customers to remind them to keep their efforts. As an organisation, we will natural attrition over the four years to contact information up to date and have continue to reinvigorate our health and June 2019. However, the AER a back-up plan in place should an safety programs to create a workplace determined a similar reduction was outage occur. Importantly, while NECF that strives to be free of incidents and required immediately, without any ensures that life support customers are injuries, where safety is integrated into provision for redundancy costs. given appropriate
Load more

Recommended publications
  • SVDP NSW Tariff Tracking July13 Update Report
    NSW Energy Prices July 2012 - July 2013 An update report on the NSW Tariff-Tracking Project May Mauseth Johnston August 2013 Disclaimer* The$energy$offers,$tariffs$and$bill$calculations$presented$in$this$report$and$associated$ workbooks$should$be$used$as$a$general$guide$only$and$should$not$be$relied$upon.$ The$ workbooks$ are$ not$ an$ appropriate$ substitute$ for$ obtaining$ an$ offer$ from$ an$ energy$retailer.$$The$information$presented$in$this$report$and$the$workbooks$is$not$ provided$as$financial$advice.$While$we$have$taken$great$care$to$ensure$accuracy$of$ the$information$provided$in$this$report$and$the$workbooks,$they$are$suitable$for$use$ only$as$a$research$and$advocacy$tool.$We$do$not$accept$any$legal$responsibility$for$ errors$or$inaccuracies.$The$St$Vincent$de$Paul$Society$and$Alviss$Consulting$Pty$Ltd$do$ not$accept$liability$for$any$action$taken$based$on$the$information$provided$in$this$ report$or$the$associated$workbooks$or$for$any$loss,$economic$or$otherwise,$suffered$ as$ a$ result$ of$ reliance$ on$ the$ information$ presented.$ If$ you$ would$ like$ to$ obtain$ information$ about$ energy$ offers$ available$ to$ you$ as$ a$ customer,$ go$ to$ Australian$ Energy$ Regulator’s$ “Energy$ Made$ Easy”$ website$ or$ contact$ the$ energy$ retailers$ directly.$ $ $ $ $ New$South$Wales$Energy$Prices$July$2012$–$July$2013$ An$Update$report$on$the$NSW$TariffQTracking$Project$ by$May$Mauseth$Johnston$$$ $ May*Mauseth*Johnston,*August*2013* Alviss*Consulting*Pty*Ltd* ABN$43147408624$ $$ $ $ ©*St*Vincent*de*Paul*Society*and*Alviss*Consulting*Pty*Ltd*
    [Show full text]
  • Essential Energy 2019-24
    DRAFT DECISION Essential Energy Distribution Determination 2019 to 2024 Attachment 18 Tariff structure statement November 2018 18-0 Attachment 18 – Tariff structure statement | Draft decision - Essential Energy distribution determination 2019–24 © Commonwealth of Australia 2018 This work is copyright. In addition to any use permitted under the Copyright Act 1968, all material contained within this work is provided under a Creative Commons Attributions 3.0 Australia licence, with the exception of: • the Commonwealth Coat of Arms • the ACCC and AER logos • any illustration, diagram, photograph or graphic over which the Australian Competition and Consumer Commission does not hold copyright, but which may be part of or contained within this publication. The details of the relevant licence conditions are available on the Creative Commons website, as is the full legal code for the CC BY 3.0 AU licence. Requests and inquiries concerning reproduction and rights should be addressed to the: Director, Corporate Communications, Australian Competition and Consumer Commission, GPO Box 3131, Canberra ACT 2601 or [email protected]. Inquiries about this publication should be addressed to: Australian Energy Regulator GPO Box 520 Melbourne Vic 3001 Tel: 1300 585165 Email: [email protected] 18-1 Attachment 18 – Tariff structure statement | Draft decision - Essential Energy distribution determination 2019–24 Note This attachment forms part of the AER's draft decision on the distribution determination that will apply to Essential Energy for the
    [Show full text]
  • Country Energy’S 3,000 Employees Are the Backbone of Our Business and the Foundation for Our Success
    POWERFUL STUFF Country Energy’s 3,000 employees are the backbone of our business and the foundation for our success. Their knowledge and experience is demonstrated through the strength of our network and the level of customer service we provide. The 2003-2004 Annual Report is testimony to our employees’ commitment to our corporate values – safety, teamwork, fun, accountability, excellence and enthusiasm. Rod Turner, second year apprentice lineworker, Walcha Field Service Centre. OUR ORGANISATION Country Energy is a leading Australian energy services We are a competitive energy retailer in five states and corporation owned by the New South Wales Government, territories, with a product range that includes electricity, with around 3,000 employees and 750,000 customers. natural and bottled gas, internet services and energy advice. We own Australia’s largest power supply network, with 185,000 kilometres of powerlines serving three quarters Country Energy’s commercial success is driven by business of New South Wales – from Bega to Tweed Heads, west decisions that meet local priorities and the needs of our to Bourke and south to the River Murray. customers, employees, stakeholders and shareholders. Country Energy’s retail operations span five states and territories, while our network operations cover country and coastal New South Wales. Far North Coast Region Northern Region North Western Region Mid North Coast Region Central Western Region South Western Region Riverina Region South Eastern Region ii COUNTRY ENERGY ANNUAL REPORT 2003–2004 CONTENTS
    [Show full text]
  • State of the Energy Market 2011
    state of the energy market 2011 AUSTRALIAN ENERGY REGULATOR state of the energy market 2011 AUSTRALIAN ENERGY REGULATOR Australian Energy Regulator Level 35, The Tower, 360 Elizabeth Street, Melbourne Central, Melbourne, Victoria 3000 Email: [email protected] Website: www.aer.gov.au ISBN 978 1 921964 05 3 First published by the Australian Competition and Consumer Commission 2011 10 9 8 7 6 5 4 3 2 1 © Commonwealth of Australia 2011 This work is copyright. Apart from any use permitted under the Copyright Act 1968, no part may be reproduced without prior written permission from the Australian Competition and Consumer Commission. Requests and inquiries concerning reproduction and rights should be addressed to the Director Publishing, ACCC, GPO Box 3131, Canberra ACT 2601, or [email protected]. ACKNOWLEDGEMENTS This report was prepared by the Australian Energy Regulator. The AER gratefully acknowledges the following corporations and government agencies that have contributed to this report: Australian Bureau of Statistics; Australian Energy Market Operator; d-cyphaTrade; Department of Resources, Energy and Tourism (Cwlth); EnergyQuest; Essential Services Commission (Victoria); Essential Services Commission of South Australia; Independent Competition and Regulatory Commission (ACT); Independent Pricing and Regulatory Tribunal of New South Wales; Office of the Tasmanian Economic Regulator; and Queensland Competition Authority. The AER also acknowledges Mark Wilson for supplying photographic images. IMPORTANT NOTICE The information in this publication is for general guidance only. It does not constitute legal or other professional advice, and should not be relied on as a statement of the law in any jurisdiction. Because it is intended only as a general guide, it may contain generalisations.
    [Show full text]
  • Issues in Relation to the Availability and Use of Asset, Expenditure and Related Information for Australian Electricity and Gas Distribution Businesses
    Australian Energy Market Commission Issues in relation to the Availability and Use of Asset, Expenditure and Related Information for Australian Electricity and Gas Distribution Businesses August 2009 This report contains 124 pages Network Advisory Services Issues in relation to the Availability and Use of Asset, Expenditure and Related Information for Australian Electricity and Gas Distribution Businesses August 2009 Contents 1 Executive Summary 2 2 Introduction 7 3 Australian Electricity and Gas Distribution Businesses 12 4 Asset Age Profile Information 23 5 Available Expenditure Information 46 6 Factors Affecting Quality and Comparability of Historic Expenditure Information 70 7 Expenditure Drivers and Interactions 84 8 Other Options Available to AER for Sourcing Information 97 AEMC09 TFP Report FINAL 110809 1 Network Advisory Services Issues in relation to the Availability and Use of Asset, Expenditure and Related Information for Australian Electricity and Gas Distribution Businesses August 2009 1 Executive Summary The Australian Energy Market Commission (AEMC) is currently assessing a proposed Rule Change submitted by the Victorian Government, which seeks to allow the Australian Energy Regulator (AER) to use Total Factor Productivity analysis (TFP) as an economic regulation methodology to be applied to electricity distribution businesses. In order to inform its assessment, the AEMC is undertaking a review of the use of TFP for electricity and natural gas distribution businesses and released a Framework and Issues Paper on 12 December 2008, which was followed by a public forum in February 2009. The AEMC has engaged Network Advisory Services to investigate what publicly available expenditure and asset information exists for Australian electricity and gas distribution businesses.
    [Show full text]
  • Energy Solutions Australia 25 January 2007
    Obligations of Network Service Providers Connection Applications 25 January 2007 Energy Solutions Australia Pty Ltd 1 Overview The proposed Rule Background The Rules and Connection Issues raised in submissions and responses Discussion Conclusions Energy Solutions Australia Pty Ltd 2 The Proposed Rule Background The services required by Connection Applicants (CAs) include both monopoly and contestable services Monopoly services include modifications to the existing facilities of the Local Network Service Provider (LNSP) Contestable services generally include the provision of new facilities e.g. Connection assets for a generator might include a transmission line and associated substation assets The proposed Rule: addresses issues facing new entrants attempting to set up a portfolio of connection assets only applies to contestable services Energy Solutions Australia Pty Ltd 3 The Proposed Rule The Rules & Connection The Rules provide for a 2 way dialogue between a LNSP and a CA Connection enquiry by CA to LNSP Response by LNSP to CA Connection application by CA to LNSP Offer to connect by LNSP to CA CA LNSP Energy Solutions Australia Pty Ltd 4 The Proposed Rule The Rules & Connection (cont) The 2 way dialogue between the LNSP and CA provides the LNSP with a competitive advantage over a new entrant The LNSP has information regarding: commercial opportunities not likely to be known to the market as a whole the identity of potential customers In contrast the new entrant has to spend time and money to obtain this information
    [Show full text]
  • Energy Retailers Comparative Performance Report
    ENERGY RETAILERS COMPARATIVE PERFORMANCE REPORT PRICING 2009-10 An appropriate citation for this paper is: Energy retailers comparative performance report – pricing 2009-10, December 2010 © Essential Services Commission. This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968 and the permission of the Essential Services Commission. CONTENTS 1 About our report 1 1.1 About this report 1 1.2 Scope of the report 1 1.3 Data sources 1 1.4 Relevance of distribution zones 2 1.5 Energy markets 5 1.6 Market transfers 11 1.7 Tariff types 12 2 Comparing retailers’ Standing offers 13 2.1 What we found 13 2.2 About standing offers 13 2.3 Residential electricity prices 13 2.4 Small business electricity prices 16 2.5 Residential gas prices 18 2.6 Small business gas prices 20 2.7 Reasons for standing offer price increases 22 3 Standing offer prices over time 23 3.1 What we found 23 3.2 How are these standing offer prices reported 23 3.3 Electricity and gas prices over time 24 3.4 Electricity prices 26 3.5 Gas prices 29 4 Comparing retailers’ market offers 31 4.1 What we found 31 4.2 About market offers 31 4.3 Residential electricity offers 32 4.4 Small business electricity offers 38 4.5 Electricity residential supply charges 42 4.6 Residential gas offers 44 4.7 Small business gas prices 49 4.8 Comparing retailer’s market offers 54 5 Customer service and market offers 59 5.1 What we found 59 5.2 About customer service and market offers 59 5.3 Residential electricity offers 60 5.4 Residential gas offers 62 5.5 Written offer summaries 64 ESSENTIAL SERVICES COMPARATIVE PRICING 2009-10 III COMMISSION PERFORMANCE REPORT VICTORIA CHAIRPERSON’S COMMENTARY Since 1 January 2009, all Victorian energy retailers have been able to set their customers’ electricity and gas prices in the competitive market.
    [Show full text]
  • Attachments to Submission No. 36 Senate Select Committee on Electricity Prices
    ABN: 50 748 098 845 National Council of Australia Inc NATIONAL COUNCIL Units 4-5 22 Thesiger Court Deakin ACT 2600 PO Box 243 Deakin West ACT 2600 Telephone: (02) 6202 1200 Facsimile: (02) 6285 0159 Website: www.vinnies.org.au Donation Hotline: 13 18 12 Date: 18 September 2012 Committee Secretary Senate Select Committee on Electricity Prices PO Box 6100 Parliament House Canberra ACT 2600 Attachments to Submission No. 36 Senate Select Committee on Electricity Prices By email: [email protected] The St Vincent de Paul Society has previously analysed energy prices, including electricity prices, in Victoria, New South Wales, Queensland and South Australia which are contained in several reports. These reports detail electricity prices for at least the last financial year (July 2011-July 2012) in each of those States. We now provide the reports as attachments to our submission: 1. Victorian Energy Prices from July 2011-January 2012; 2. Victorian Energy Prices from January 2012-July 2012; 3. New South Wales Energy Prices from July 2011-July 2012; 4. Queensland Energy Prices from July 2009-July 2012; and 5. South Australian Energy Prices from July 2009-July 2012. We would also like to draw the Committee’s attention to excel Workbooks that the St Vincent de Paul Society has previously prepared for Electricity Standing Offers and Electricity Market Offers in Victoria, New South Wales, Queensland and South Australia. The Workbooks can be accessed at the following link: http://www.vinnies.org.au/energy These Workbooks may be useful to the Committee as they include comparisons of electricity prices by different energy providers and include, among other things, peak charges, fixed charges, discounts, termination fees, late payment fees etc.
    [Show full text]
  • The Energy Conversation Fact Sheet 1 May 2013
    The energy conversation FACT SHEET 1 May 2013 The electricity that you NEM Annual energy production by fuel type – % use in your home comes Liquid Fuel 370 GWh from a number of different Other 0.2% 1036 GWh Natural Gas 0.5% energy sources. 23664 GWh 11.6% In Australia, most of our power comes from Hydro Brown Coal 13182 GWh fossil fuels such as coal, gas and oil but the 55084 GWh 6.5% energy mix also includes renewable (clean) 27.0% energy such as wind and solar power. Government policies play an important role in shaping the energy market, and can affect both the pace of energy demand Black Coal 104293 GWh growth and the type of energy used. 51.2% Most of Australia’s electricity is Wind produced using coal. This is because 6055 GWh coal is a relatively low cost energy source 3.0% Source: AEMO, ESOO 2012 in Australia and there are a lot of coal www.aemo.com.au/Electricity/ Planning/Electricity-Statement- reserves in the east where the majority of of-Opportunities electricity is generated and used. Gas is Australia’s third largest energy INTERESTinG FACT source for electricity generation. As our population increases, it is The International Energy Agency has warned: becoming more and more important that for every $1 of clean energy investment delayed this we have a secure, reliable, clean and decade, another $4.30 would need to be spent after competitively priced energy supply, to 2020, to achieve the cuts in carbon pollution that are meet the growing demand.
    [Show full text]
  • Chapter 4 Retail Energy Markets
    Jim Rice (Fairfax) Rice Jim 4 RETAIL ENERGY MARKETS Energy retailers buy electricity and gas in wholesale > The Queensland Government owns Ergon Energy, markets and package it with transportation services which has significant market share in rural and for sale to customers. State and territory governments regional Queensland but is not permitted to compete are responsible for regulating retail energy markets. for new customers. Governments agreed in 2004, however, to transfer > The ACT Government operates ActewAGL — a joint several non-price regulatory functions to a national venture with the private sector — to provide both framework that the Australian Energy Market electricity and gas retail services. Commission (AEMC) and the Australian Energy Table 4.1 lists licensed retailers that were active in the Regulator (AER) will administer (box 4.1). electricity and gas markets for residential and small This chapter covers the retailing of energy to small business customers in July 2010. An active retailer is an customers in those jurisdictions expected to implement authorised retailer that is supplying energy services to the national reforms — Queensland, New South Wales, customers (whether or not the retailer is seeking new Victoria, South Australia, Tasmania and the Australian customers). Two retailers — Dodo Power & Gas and 1 Capital Territory (ACT). Qenergy — began operating in 2009 – 10. Also, a number of retailers (including Australian Power & Gas, Click 4.1 Retail market structure Energy, Lumo Energy and Sanctuary Energy) widened CHAPTER the geographic range of their activity. Jackgreen was The energy retail sector is increasingly run by privately suspended from wholesale market trading in the owned businesses.
    [Show full text]
  • NSW Energy Prices July 2017 an Update Report on the NSW Tarif-Tracking Project New South Wales Energy Prices 2017 an Update Report on the NSW Tariff-Tracking Project
    NSW Energy Prices July 2017 An update report on the NSW Tarif-Tracking Project New South Wales Energy Prices 2017 An update report on the NSW Tariff-Tracking Project May Mauseth Johnston, July 2017 www.alvissconsulting.com www.vinnies.org.au twitter.com/AlvissC twitter.com/VinniesAust Contact: Gavin Dufty Manager, Social Policy Unit Victoria St Vincent de Paul Society Phone: (03) 98955816 or 0439 357 129 twitter.com/gavindufty © St Vincent de Paul Society and Alviss Consulting Pty Ltd This work is copyright. Apart from any use permitted under the Copyright Act 1968 (Ctw), no parts may be adapted, reproduced, copied, stored, distributed, published or put to commercial use without prior written permission from the St Vincent de Paul Society. 1 Disclaimer The energy offers, tariffs and bill calculations presented in this report and associated workbooks should be used as a general guide only and should not be relied upon. The workbooks are not an appropriate substitute for obtaining an offer from an energy retailer. The information presented in this report and the workbooks is not provided as financial advice. While we have taken great care to ensure accuracy of the information provided in this report and the workbooks, they are suitable for use only as a research and advocacy tool. We do not accept any legal responsibility for errors or inaccuracies. The St Vincent de Paul Society and Alviss Consulting Pty Ltd do not accept liability for any action taken based on the information provided in this report or the associated workbooks or for any loss, economic or otherwise, suffered as a result of reliance on the information presented.
    [Show full text]
  • New Meter Connections (Trade) Electricity – New South Wales
    New Meter Connections (Trade) Electricity – New South Wales Step 1 Step 2 Important checklist Organising your connection There are three distributors that service the NSW area. To find out who your distributor is, please use our Apply online to establish an account and upload online postcode tool: secure.energyaustralia.com.au/ your completed New Connection Service FaultServicesLocator/ Works Request (energyaustralia.com.au/ home/electricity-and-gas/new-meters-and- To begin your application, you will require the following: installations) If your distributor is Ausgrid, please make sure you have applied for the National Metering Identifier OR (NMI) before beginning your application OR Download and complete our New Connection If your distributor is either Endeavour Energy or Service Works Request (energyaustralia.com.au/ Essential Energy, please make sure you know the home/electricity-and-gas/new-meters-and- LOT Number and Deposited Plan (DP) number installations ) and then email the completed before beginning your application application to: [email protected] Connection details for the site Accredited Service Provider’s (ASP) details (name, phone number and licence number) Important: These timelines outline the process for Nominated account holder’s details EnergyAustralia to process the application on your (name, DOB, mobile number and form of ID) behalf. Our Metering Service Provider (MSP) will work The electrician (ASP) will need to complete the with your electrician (ASP) to determine when the meter New Connection Service
    [Show full text]