ANNUAL REPORT 2018-2019

Clubhouse Gibraltar P O Box 878, Gibraltar

Tel: +350 200 68423 Email: [email protected]

Clubhouse Gibraltar www.clubhousegibraltar.com

CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 1 Message from the Chairman of the Message from the Chief Executive Board of Trustees Dr Rene Beguelin Officer: Emily Adamberry Olivero MBE

But it is the growing number of dedicated Members of Our Charity shop also provides a good source of regular Clubhouse Gibraltar that benefit the most. These members income and we would encourage people to visit us to buy participate in the Work Ordered Day, where they have the exceptional bargains thanks to everybody’s continuous opportunity to learn and develop new skills, build their self- generosity. In August 2018 a part time manager was confidence and self-esteem. They are also able to participate employed to run the Clubhouse Charity shop and she in fundraising, awareness events as well as social activities has succeeded in organizing the shop, the volunteers and and thus work towards developing their full potential. increasing the shop sales in a big way.

Many of our new members have been directed to We have also developed our data base and rebranded our Clubhouse from various sources and many of them have image and by changing our logo, and literature. We hope given very personal and heartwarming testimonials as to that this more informative logo will reach out to many of how Clubhouse Gibraltar has helped them recover and those with mental health problems who need support. achieve their potential with much more meaningful and fruitful lives. You will see from our data that we continue to increase the amount of individual support we provide. The number of Emily Adamberry and I attended the European Clubhouse members has increased from 147 to 171 with quite a few Conference in November and the themes were engaging person in abeyance, who are considering getting involved young people and health and wellness. These goals are very but are waiting for the new premises to become available. In dear to my heart and I hope that the new premises will addition to all the collective activities which are provided on Once again, I have nothing but praise for all allow us to attract more young people to our organisation. I am pleased to report on another productive a daily basis through the work ordered day, many members the hard work of our Clubhouse Members, and successful year where Clubhouse require individual support on different issues and one to Clubhouse Staff and Clubhouse Trustees Clubhouse Gibraltar is liaising with Government Gibraltar continues to grow within its one time is set aside for this purpose. this year. Departments and agencies, the schools and the Gibraltar progressive journey. Other than the fantastic Youth Services and providing support awareness and work carried out by the Clubhouse Team the I must say that the Clubhouse staff team has excelled information. In addition Clubhouse staff provides two The new Clubhouse Premises are finally under construction themselves in a professional manner even in the most training programmes for professionals as well as the general greatest milestone in being able to provide at 304a Main Street. After seven years waiting, two years challenging of situations. The individual support given to public in Mental Health First Aid, for Adults and for Young our services in adequate accommodation at Toc H and then 5 years at our temporary premises at members has increased considerably and the progress People. will soon become a reality. Wellington Front, we are eagerly looking forward to our very being experienced by members is clearly visible. The various own forever home. ways in which they have been supported include advocacy, Clubhouse Gibraltar is here to stay, and we look forward to The long-awaited works on our new premises commenced support with medical appointments, employment and working with both young and old to help on 18th March 2019 although preliminary preparatory works But Clubhouse Gibraltar is so much more than just the education support. More recently we have also been improve the quality of their lives. We are therefore looking had been taking place since November 2018. To this end a building. We have been building a restorative community included in Case conference and discharge meetings so forward to working from our new premises really soon and public appeal was also made by e-mail to request funding and have been increasing Mental Health awareness in that we can be informed and form part of the Discharge providing a much-improved environment to be able to cater and support towards the renovation of the new premises at Gibraltar’s close knit population. Care Plans for different needs and provide a mental health support 304a Main Street. A good response was received pledging that Gibraltar can be really proud of. labour, materials and donations. Many potential sponsors Corporate and individual sponsorship has been increasing All this and much more has only been possible because of will soon be approached to discuss what they would like so that at last the dedicated and very experienced Staff our wonderful dedicated staff who work tirelessly far beyond to contribute towards the project or if they wish to select can now concentrate more on the invaluable service they their call of duty. They deserve a really big THANK YOU. and commit themselves to support particular aspects of the provide. The Government and all the Government Agencies new premises. increasingly acknowledge the valuable contribution that our Charity makes to the well-being of those in our community STAFF TEAM: We are very grateful to both the Government of Gibraltar who have suffered from mental illness. Tania Aguilar and to the Community of Gibraltar for their support. As • a self financing non profit organization providing a 6 day • Kevin Fowler week, mental health support service for free, we are totally • Gema Moreno dependent on the generosity of the people of Gibraltar. We are very grateful too, to those who support us by way of a • Glen Simpson regular monthly or annual payments. These are extremely • Mary Anne Nacimiento important as it helps us plan ahead and contributes towards our sustainability.

2 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 3 Our Vision, Mission and Values Achievements and Activities April 2018 to March 2019

OUR VISION MISSION STATEMENT “Our vision is to enable individuals affected by mental “Clubhouse Gibraltar provides support and NEW PREMISES - PROGRESS REPORT the Black Stuff (Adrian Pizarello & Co), Road to the Lines, health difficulties in Gibraltar to develop to their full opportunities within a structured work ordered day. Dead City Radio, Jacver and Crimson Clover. There were potential by providing an environment that offers This allows people recovering from mental health After a year of delays and suspense the Building renovation also dance groups Mediterranean Dance Academy, Danza hope, respect, dignity and opportunities.” difficulties to participate in their own recovery process works finally commenced on 18th March 2019 and will take Academy and Zumba. which enhances their self-confidence and self esteem a few months to complete The works will probably be ready as well as offering freedom from isolation” by late summer/early autumn 2019. We are looking forward TRAINING - MENTAL HEALTH FIRST AID to being able to provide a suitable environment where Clubhouse Gibraltar have facilitated 6 Mental Health First people can participate in their own recovery. We would Aid Courses for Adults (April 18 – March 19) successfully like to thank HMGoG for their assurance in supporting the training 86 people. In the summer of 2018 two members renovation works and to the Community of Gibraltar for their of the Clubhouse team qualified to become trainers in OUR VALUES contributions and support towards helping us achieve our Mental Health First Aid for Youth and have facilitated 2 goal. It is very encouraging that the community of Gibraltar courses, training 14 people to become Mental Health First Recovery Health & Wellbeing are embracing our project and showing their willingness to Aiders for Youth. These courses certify people as Mental provide support in whatever way they can. Individuality Breaking the circle of Isolation Health First Aiders. They help inform and educate people to understand and be better able to support people who may Employment Education and Training MEMBERS TESTIMONIALS be undergoing mental distress or handle delicate situations. Clubhouse Gibraltar was featured on GBC TV’s programme To identify early warning signs and look at interventions The Hub. For the first time on TV we had testimonials from that are needed to help the person to get appropriate Clubhouse members who described how much difference support. The latest course has the focus on how to support 1. We Believe Recovery from mental illness is possible for all 4. We aim to break the circle of Isolation the support that Clubhouse had had on their lives and young people and is aimed at all those supporting young Clubhouse provides a Work Ordered Day which offers a Clubhouse offers an out-reach program & support in the wellbeing. Other comments were also provided by mental people including, parents, teachers, youth workers etc. The structure and routine as well as the Mental Health Recovery community which includes visits to homes, hospital and health professionals and by the patron His Excellency the proceeds of these courses go towards funding the services prison. Star which identifies and measures progress. Governor. Clearly programmes like these inspire others that Clubhouse Gibraltar provides. We would like to thank to seek help and goes a long way to reducing the stigma KUSUMA Trust for sponsoring the training for the trainers. 2. We believe everyone can improve their Health & 5. Everyone is entitled to Employment which has traditionally clouded mental health issues. We’re Wellbeing Clubhouse provides opportunities through their really proud of our members. Clubhouse provides freshly cooked food, a variety of exercise, Employment program which offers Transitional Employment Placements and Supported Employment. and promotes positive mental wellbeing. NEW PATRON FOR CLUBHOUSE His Excellency the Governor agreed to become the patron for 3. Everyone is to be treated as an Individual 6. We believe in on going Education and Training Clubhouse Gibraltar. He has continually shown his support Members are treated as individual persons in a holistic non Clubhouse facilitates Second Chance Learning & Training medical approach where they can be free from diagnostic courses for Clubhouse and has joined us on many occasions and labels. events. More recently he formed part of a TV programme where various members gave their testimonials.

THE CLUBHOUSE BOARD OF DIRECTORS & TRUSTEES MENTAL HEALTH AWARENESS WEEK 7—12TH MAY 2018 • Dr Rene Beguelin - Chairman A successful week in which we presented our Annual Report together with two member testimonials at a public • Peter Montegriffo QC presentation. An information stall was held during the week • Ruth Halsall - Secretary to give out information and create awareness on the mental • Sebastian Rodriguez health support services available. The week culminated with a Family Fun & Awareness day providing entertainment and • Richard Labrador information as well as including a fund raising element with • Tere McNiece a tombola, small stalls, face painting, Art workshops and a • Emilio Gomez - Treasurer Cake stall. There were a number of groups participating which included The Gibraltar Youth Service, 3rd Europa • Stephen Neish Scout Group, Elderly Care Day Centre, El Retorno de Lilith (Picasso Art Workshop). Live music with Dakota, Boys on

4 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 5 Achievements and Activities Achievements and Activities April 2018 to March 2019 April 2018 to March 2019

NEW IMAGE: NEW LOGO AND NEW CHARITY SHOP INTERNATIONAL EVENTS PARTICIPATION IN OTHER EVENTS LEAFLETS The Charity shop has been getting more and more popular The CEO and Chairman of the Board of Trustees of Clubhouse Gibraltar also encourages participation and Clubhouse is now entering a new phase in their development and with the new manager who is very dedicated the Clubhouse Gibraltar attended the 15th European Clubhouse support towards the community or other organizations. and in keeping with this it was felt that we needed a new standard of the shop has improved considerably and so has Conference in Aalborg, Denmark in November 2018. Emily This has included participating in the Clean up the World image and a new logo which gave a better indication of the the level of sales. We would like to thank everybody for the was re-elected as Board member of Clubhouse Europe Campaign and assisting other mental health charities with services we offer i.e. ‘Mental Health Support’. We are really constant flow of donations and we would like to encourage during the General Meeting held just before the Conference. their flag days e.g. Positive Pathways, Psychological Support pleased with our ‘new look’ which can be seen on our new bargain-hunters to come along on a regular basis as they Group, Aneesha Trust, RAOB etc Also Coffee mornings brochures and banners. will not be disappointed. LET’S TALK ABOUT MENTAL HEALTH FEBRUARY 2019 FUND RAISERS IN AID OF CLUBHOUSE SUPPORT GROUPS CLUBHOUSE BOARD OF TRUSTEES This event was held at our premises in Wellington Front We are really grateful to the Community of Gibraltar for Clubhouse Gibraltar continues to provide and facilitate Clubhouse Board meetings are held on a quarterly and provided yet another opportunity for members of the embracing and supporting us. There has been a significant support groups outside working hours. One is a Depression basis and in between meetings there is frequent e-mail general public to drop by and seek information and advice. increase in individuals and organizations who have organized and Anxiety Group which provides a forum for people to be communications. Our Board of Trustees provides a useful events or fund raising in aid of Clubhouse including a Sky able to talk about and explore their feelings in a confidential and varied skill set and its members are available on a EDUCATION AND TRAINING Dive and in turn Clubhouse staff and members have also setting on a weekly basis. The other is a Carers Group for consultative basis when the need arises. In January 2019 Clubhouse Members continue to take an active interest given back to the community by participating in their friends and relatives and carers of people affected by mental Christine Clifton Psaila stood down and Stephen Neish and participate in the courses offered by the College of events and assisting other charities with their flag days or illness This meets on a monthly basis. (both retired staff members of GBC) accepted to join our Further Education. In addition they are given opportunities other events. Board. to participate in any other course such as Mental Health TRANSITIONAL EMPLOYMENT First Aid and Food Health & Safety Courses in preparation This has included participation in events such as World Youth for employment. Clubhouse also provides other educational Day, World Mental Health Day, 2nd Football Tournament in PLACEMENTS (TEP) memory of Maurice Coelho BOCA Juniors Club, Rotary Car Progress has been made in this field with three different opportunities at the Clubhouse such as word processing, Boot Sale, Yellow Day, types of Transitional Employment Placements being offered maths tuition and any other training as may be requested i.e. cafeteria, reception and shop work. Training is provided from time to time in accordance with members needs. at the Clubhouse through the work-based programme. Our placements provide a unique opportunity for our members REGULAR WEEKLY ACTIVITIES to develop their confidence and skills and in many cases it In addition to the work ordered day there are regular weekly helps people move to full time employment. An important activities which appeal to different members. These include part of the Clubhouse model is meaningful work, feeling activities such as dog walking, Card making, Chair Yoga, useful and being able to contribute is a very important part Employment meeting, Beach outings (summer), walking of recovery. Thanks to our sister charity Positive Pathways and baking. (charity no 279) we have an avenue to be able to provide Meetings have included policy meetings, young adults real employment for our members and we hope to increase meetings, the number of placements in the coming year. ANNUAL CLUBHOUSE ACTIVITIES— STAFF CHANGES EVENTS AND OUTINGS Sadly, we had to say good bye to two of our valued members There are other activities which take place annually which of staff – Keeley Williams and Louise Ross in May & June 2018. have proved popular and successful. Among these was an They are sorely missed. employment dinner especially to meet up with those in employment both full time and Transitional Employment In August we employed two members of staff – Glen placement. Simpson and Mary Anne Nacimiento. Glen has specialist skills in drugs and alcohol rehabilitation as well as great There was a weekend away at The Retreat Centre in June cooking skills. Mary Anne was employed as a part timer and a day trip to both Sierra Nevada and also to Pinar Del to run the Charity shop and is exceptionally skilled and Rey and Bahia Park. There are also outings to both the versatile. Gibraltar Fair and La Linea Fair. Other local activities have included bowling, the annual pantomime, cinema outings National Day BBQ and even a picnic at Alameda Gardens.

6 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 7 Treasurer’s Report Members’ Testimonials

Clubhouse Gibraltar is dependent on its funding from Needless to say, every effort will be made to increase donations by the public, fund raising activities, its charity Clubhouse’s revenues to enable the desired objectives For me Clubhouse has been a miracle in my No one can understand what mental illness shop and Government financial support. Currently the to be achieved as otherwise Clubhouse will be unable to life because I now feel that I am in a safe is like until it happens to you. In my case I financial support provided by the Government (excluding recruit any additional members of staff which are needed environment and that there are people found myself lonely, my family showed no the notional cost of the CEO who is on full time secondment to provide the much needed support to those with mental there who truly care for me and understand understanding as to my illness. Not only from the Government at no cost to Clubhouse) covers health issues which, as everyone knows, are issues which approximately 50% of Clubhouse’s costs. are becoming more wide spread not only in Gibraltar but how I feel. was I feeling incredibly ill but not having my everywhere. family support made me feel worse. It wasn’t Consequent to a progressive increase in the number of I now have the motivation to wake up in the mornings as I until a Community Psychiatric Nurse visited me at home members and the level of support provided, staffing levels Currently Clubhouse provides 47.5 hours per week of services look forward to attending the Clubhouse work ordered day. and told me about Clubhouse that I found the support I and thereby payroll costs, which constitute the bulk of the to its members. This includes after hours support groups, a I have also been given opportunities to work in a Transitional needed. The following morning, I forced myself out of expenditure have increased year on year. However, the carers group and a depression & anxiety group. In addition Employment Placement and I am happier than I have been bed, took a shower and walked to where the members of continued support of the Government, the public and the it arranges social events and provides a clubhouse where its for a long time. Clubhouse were then meeting. Realizing I was not the only efforts of Clubhouse’s dedicated and motivated staff in members can meet and participate in their own recovery one gave me the strength to carry on. So, in my own words regard to, but not limited to, the organising of fundraising through its work based programme. Clubhouse has given me a lot of confidence to be able to I would like to add that if Clubhouse has worked for me it events, have again, together with a significant increase open up instead of bottling things up inside. It has given can work for anyone. It’s like my second home. in the income generated by the charity shop, enabled a As regards the renovation and refurbishment of the new me a meaning in life which I didn’t have before coming surplus to be achieved for the year. The charts below show premises, the donations received in cash as shown in the here and I feel like I’m part of a family. AM the percentage contributions to revenue from the various income and expenditure account above, together with any sources and the significance of payroll cots in relation to further cash donations and donations to be received in kind I would like to thank all at Clubhouse from the bottom of total expendiure. ( such as building works ), are expected to cover the costs of my heart for giving me this opportunity which means a lot renovation and refurbishment. to me and my family. The availability of suitably qualified and dedicated staff is of paramount importance to Clubhouse and to its members We look forward to the continued support of the community if they are to receive the appropriate professional support and the Government thereby enabling us to continue to JW they deserve on a continuous basis. Clubhouse Gibraltar can provide an invaluable service in the community for those boast of having suitably qualified and very dedicated staff. that are affected by mental health problems. The nature of the support provided cannot be interrupted I would just like to thank the staff and as it could have a detrimental effect on the members Emilio J Gomez members here at Clubhouse Gibraltar, receiving support. Accordingly and notwithstanding that Treasurer for the very warm welcome I received on the financial support of the Government,£ and indeed the Income joining the Clubhouse. public, will undoubtedly continue, good governance and prudence makes it advisableDonations for Clubhouse18.31 to maintain INCOME Fundraising events16.15 (net ) I have felt a huge sigh of relief, knowing that sufficient reserves to enableMembers' it to cafeteria provide0.47 (net) uninterrupted Social, health &0.09 wellbeing events (net) support to its members should there be a drought in there are people out there with kind, warming hearts, who Charity shop 20.30 18% Donations 1 are extremely willing to help in all aspects of mental health funding, however unlikely or Banktemporary interest and1.26 other incomethis may be. In 2 Fundraising events ( net ) Government grant43.43 disorders. this respect the strategy is to ensure that reserve funds are 44% 3 Members' cafeteria ( net ) available at all times to provide for any such contingency. 4 Social, health & wellbeing events (net) 16% Charity shop 5 Since joining the Clubhouse, I have become very interested Expenditure Bank interest & sundries 6 in getting involved with the cooking, and I have developed a The forthcoming move to bigger, more adequate and Government grant 1% 7 better equipped new premises,Payroll together costs 92.24 with a determined 0% sense of creativity which has given me more independence, Utilities 1.58 20% campaign to increase the public’s awareness of the support a willingness to learn and a desire to help others. Other costs 6.18 1% provided by Clubhouse to those with106,784 mental health issues, are expected to significantly increase the number As for my social life, since joining the Clubhouse this factor EXPENDITURE of members i.e. those receiving support. However, more has improved tremendously. Having once felt socially members and improved facilities will invariably give rise to Chart Title awkward, the members and staff have now given me more additional costs mainly in regard to payroll costs as more 2% self-confidence in this aspect of my life. staff will be required. 6%

1 Payroll costs JB In order to achieve the strategy outlined above of attracting 2 Utilities more members and building up a contingency reserve fund, 3 Other expenditure additional recurring revenue will be required be it from donations from the public and/or from the Government. 92%

8 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 9 Data We would like to say a massive THANK YOU to all of our Supporters who have helped Number of members: 171 CLUBHOUSE GIBRALTAR Members attending Work Ordered Day (monthly average): 208

Members attending Work Ordered Day (per annum): 2499 over the last year.

Number of Reach out (monthly average): 198

Number of members attending Social Events (monthly average): 57 4 x 4 Maroc Atlas James Lasry Pukka Insure Number of members attending Health and Wellness activities: 79 Aaron Galliano Jimmy Attias PWC Members attending meetings: 89 Advantage Insurance Jonathan Rix RGP Charity Committee Alwani Foundation Joseph Raffo The Jewel box Breakfasts sold: 163 Amar Bakery Julio Alcantara Rock Escape Rooms Ana Lydia Armstrong K & I Lawlok Rosana Olivares Lunches sold: 1488 Aneesha Charitable Trust Kristian Menez Rotary. Association of the Clubs of the Aquagib Kusuma Trust Strait of Gibraltar Bassadone Motors Ladbroke Coral Rotunda Holdings BetVictor Lee Mandleberg RSM INDIVIDUAL SUPPORT: Bland Group Lillian Ferrary Sue Ellen & Michael Gadd Boca Tournament in memory of Lina Searle SG Kleinwort Hambros Bank Maurice Coelho Lions Club of Gibraltar Solomon Massias Housing: 50 Carlota Rosado Lizanne Pinero and Friends Soni at Mascot Caroline Olivero Lloyds Bank Sovereign Group Benefits: 29 CAS Lottoland Standing Order Contributors Charles Salter - Phillips Employment: 79 Magny Massias Sunborn Gibraltar Yacht Hotel Christina Linares Mansion Technical Department – in aid of Maurice Education: 51 Christina Montegriffo Maria Angeles– Luis Photos Coelho Community Care MH Blands The Convent Charities Trust CYE-CYL Attending Medical Appointment: 60 Mike Wagstaff Trafalgar Pharmacy David Dumas M Jones & Y Cather TSN Valmar Pharmacy David Pariente Emotional Support: 200 MM Victory Vasquez & Co Digital Corner Morrisons Volunteers CH Accessing Community services and activities: 27 Ernest Montado Mothercare Women in Business EWMS Mr. and Mrs. Sammlier Shop Volunteers Wellness support: 12 Fasta Food Frank Dellipiani Mr & Mrs V Dumas Sponsors Gala Coral Mrs. Parral, Bishop Fitzgerald All Flag Day helpers Personal Finance: 10 Gibraltar Asset Management Middle School Gibraltar College of Further Education Mr Samerlier And everyone who makes Clubhouse Advocacy: 33 Gibraltar Confectionary Mrs. S J Ramagge Gibraltar go forward. Gibraltar Insurance Institute Natalia S Transitional Employment Placements: 42 Gibraltar International Bank Nat West Staff Plus.... Gibtelecom New Chemist Support Groups (out of hours: 42 all the participants in our ‘Wear Yellow’ Gibunco Newcote Services campaign, Clubhouse Gibraltar Board of Giselle Catania Nicole Jones Orientation meetings: 18 Trustees, Friends of CG, All anonymous GJBS Nick & Yvonne Page contributors to Clubhouse Gibraltar, Case Conference/discharge meetings: ? Gregory Butcher - World Trade Centre Odette Benatar donations to the Clubhouse Charity Hassans Paul Church Home/Prison/Hospital Visits: 67 HE The Governor Paysafe Shop, Contributions by Standing Orders, Hindu ladies Pete Yeoman The Local media, The Government of Others: 65 Isola Foundation Piranha Designs Gibraltar In memory of Margaret Ballantine Prior Park School

10 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019 11 WE THANK HASSANS FOR SPONSORING THE PRINTING OF THIS ANNUAL REPORT

12 CLUBHOUSE GIBRALTAR: ANNUAL REPORT 2018-2019