Financial Transparency and Accountability Perception Survey
Total Page：16
File Type：pdf, Size：1020Kb
FEDERAL DEMOCRATIC REPUBLIC OF ETHIOPIA Ministry of Finance and Economic Development Macro Economy Policy and Management FINANCIAL TRANSPARENCY AND ACCOUNTABILITY PERCEPTION SURVEY June 2009 Addis Ababa Ethiopia FINANCIAL TRANPARENCY AND ACCOUNTABLITY PERCEPTION SURVEY ACKNOWLEDGMENT This Financial Transparency and Accountability Perception Survey was Conducted as part of Protection of Basic Service Project: Component Three- Financial Transparency and Accountability. The Component was financed by the World Bank, the African Development Bank, the European Commission and DFID-United Kingdom. Beside the Finance, they have also provided technical inputs to the Survey. MoFED JUNE 2009 i FINANCIAL TRANPARENCY AND ACCOUNTABLITY PERCEPTION SURVEY Table of Contents Tables ........................................................................................................................................................ iii Figures ......................................................................................................................................................... v Annex Tables and Figures .......................................................................................................................... vii Acronyms ................................................................................................................................................... viii Explanatory Notes ........................................................................................................................................ ix Executive Summary ...................................................................................................................................... x Background ................................................................................................................................................... 1 I. The Survey ............................................................................................................................................ 3 II. Demographic and Socio-Economic Background ..................................................................................... 5 III. Citizens’ Understanding of the Budget Process, and Engagement and Consultation ........................... 12 IV. Citizens’ Perception of Coverage, Quality and Efficiency of Core Services ....................................... 27 V. Citizens Perceptions on the Responsiveness of City Administration or Rural Woredas ....................... 45 VI. Citizens’ Perception of Local Government Professionalism ................................................................ 56 VII. Summary and Way Forward................................................................................................................ 63 Annexes ...................................................................................................................................................... 67 Annex A: Survey Methodology ................................................................................................................. 68 Annex B: Final City Survey ....................................................................................................................... 74 Final Rural Survey ..................................................................................................................... 74 Annex C: Selected EAs by Woreda .......................................................................................................... 116 ANNEX D: Main Topics of the Survey .................................................................................................... 129 MoFED JUNE 2009 ii FINANCIAL TRANPARENCY AND ACCOUNTABLITY PERCEPTION SURVEY Tables Table 2.0 Exposure to current events by region-percentage of respondents who do the following daily or more than once a week 10 Table 3.0 Role of local government by region 16 Table 3.1 Role of local government by region 17 Table 3.2 Knowledge of role of the council in the budget process 19 Table 3.3 Percentage who strongly agree or agree with source of funding for services by demographic group 20 Table 3.4 Sufficiency of local government funds 22 Table 3.5 Responses to “do you think local funds are sufficient?” 22 Table 3.6 Local government responsiveness to citizen’s priorities 23 Table 3.7 Citizens asked to offer opinions on local government services 24 Table 3.8 Public meeting attendance 25 Table 3.9 Influence of citizen input on local government by meeting attendance 28 Table 4.1 Respondents who disagree or disagree strongly with the following concerning their visit to a government-run health facility 28 Table 4.2: Dissatisfaction with Medical Services by Region and Percent of Respondents who Disagree or Disagree Strongly 29 w Table 4.3: Reasons for Not Attending School by Region and Percent of Respondents 30 Table 4.4: Respondents who Report School Conditions as Good or Very Good, by Characteristics and by Region 31 Table 4.5: Agriculture Extension Services 32 Table 4.6: (Q. 324) Reasons for not Visiting Agriculture Extension Services in Percent 32 h Table 4.7: Percent of respondents who agree or strongly agree with the following concerning their usage of agricultural extension services 33 Table 4.8: Percentage of total respondents by main type of water source, and percentage of those who say they rarely or never have sufficient water when they need it 33 Table 4.9: Access to and Quality of Water by Region and Percent 34 Table 4.10: Participants in the Productive Safety Net Program 37 Table 4.11: PSNP Participants by Region 37 Table 4.12: Percent Respondents Satisfied with PSNP and Woreda Services, by Region 38 Table 4.13: Felt that the selection process for PSNP was unfair 39 Table 4.14: Satisfaction with PSNP Payment Process 39 Table 4.15: Satisfaction with Services 40 Table 4.16 Satisfaction with Staff and with Availability of Supplies and Materials 40 Table 4.17: Percentage of Respondents Citing the Following Services as their Highest Priority for Improvement, by Region 41 Table 4.18: Percentage of Respondents Answering “No” to “Do you know whom to contact if you have a problem?” by Service 42 Table 4.19: Percentage of Responses on “Would you get better service if you paid a small unofficial / informal fee?” 43 Table 4.20: Percentage of Responses on Quality of Life and Overall Satisfaction with Local Services 44 Table 4.21: Overall satisfaction with local services and with quality of life, by region 44 Table 5.1: Percent of respondents who visited the city administration or rural woreda MoFED JUNE 2009 iii FINANCIAL TRANPARENCY AND ACCOUNTABLITY PERCEPTION SURVEY in the last 12 months by house hold income, sex, and age 47 Table 5.2: Purpose of visit to city administration or rural woreda-by household income (of respondents that visited the city administration or rural woreda in the last 12 months) 48 Table 5.3: Citizens view of the city administration or rural woreda-by household income, sex, and age – % of respondents in each category who strongly agree or agree 53 Table 5.4: City administration or rural woreda responses to citizens-by sex and age 55 Table 6.1: Percentage of respondents who filed a complaint with the city administration/rural woreda in the last 12 months – by household income and sex 56 Table 6.2: Citizen perception of the treatment they receive from the city administration/rural woreda – by household income 60 MoFED JUNE 2009 iv FINANCIAL TRANPARENCY AND ACCOUNTABLITY PERCEPTION SURVEY Figures Figure 2.0 Percent distribution of Urban respondents by place of residence and sex 6 Figure 2.1: (Q.603) - Percent distribution of respondents by household size and place of Residence 7 Figure 2.2: (Q.602) - Percent distribution of respondents by age and place of residence 7 Figure 2.3a: (Q.604) - Percent Literacy amongst survey respondents 8 Figure 2.3b: (Q.605) - Percent distribution of respondents by formal education level and place of Residence 8 Figure 2.4: (Q.607) - Percent distribution of respondents by monthly household income 9 Figure 2.5: (Q.607) - Percent distribution of respondents by monthly household income and Region 9 Figure 2.6: (Q.608) - Percent distribution of respondents who have access to different types of mass media in Ethiopia 10 Figure 3.1: (Q.409) - How well do you know your city’s budget? 12 Figure 3.2: (Q.402) - Which of the following best describes how the regional government affects the decisions your city/woreda administration makes 15 Figure 3.3: (Q.423) - Which of the following statements best describes the role of councils in city/woreda administrations play with regard to the budget? 18 Figure 3.4: (Q.401) - How local governments services are paid for? 20 Figure 3.5: (Q.401C) - Services I receive are paid for by foreign governments 21 Figure 3.6: The disparity between citizens’ desire to express their views about the budget and there opportunities to do so, by region 26 Figure 4.1: Dissatisfaction with Specific Aspects of Heath Care (Q 303) 28 Figure 4.2 (Q.312) - Percent with School-Age Children Not in Schools by Region 29 Figure 4.3 (Q.313) - Why children do not attend school 30 Figure 4.4 (Q.314) - Key Problems with Schools 31 Figure 4.5 (Q.332) - In the last 12 months, have you had sufficient water when you needed it? 34 Figure 4.6 (Q.343) - Percentage who say road conditions are bad/very bad 35 Figure 4.7 (Q.343) - How would you rate the condition of the roads/paths you travel most often? 35 Figure 4.8 (Q.351) - How would you rate the cleanliness of the city? (Urban respondents