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THE FUTURE of SMART Harnessing Digital Innovation to Make London the Best City in the World UPDATE REPORT of the SMART LONDON PLAN (2013)

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THE FUTURE of SMART Harnessing Digital Innovation to Make London the Best City in the World UPDATE REPORT of the SMART LONDON PLAN (2013) THE FUTURE OF SMART Harnessing digital innovation to make London the best city in the world UPDATE REPORT OF THE SMART LONDON PLAN (2013) MARCH 2016 THE FUTURE OF SMART: UPDATE REPORT OF THE SMART LONDON PLAN COPYRIGHT Greater London Authority March 2016 Published by Greater London Authority City Hall The Queen’s Walk London SE1 2AA www.london.gov.uk enquiries 020 7983 4100 minicom 020 7983 4458 Cover: KPMG Data Observatory © Data Science Institute, Imperial College London 3 railways’ expansion as London doubled MAYOR’S in size in the space of just 30 years. Today, as we plan for over 10 million FOREWORD citizens in 2036, London is again showing how the power of data and technology can help support growth. Our tech industry is renowned for its innovation and entrepreneurial energy. That is why investment in the sector is so high – ten times more than just five years ago. We have been working hard at City Hall to open up London’s data and build new tools to see how to best deal with our growing capital. Working closely with Londoners, industry and the Smart London Board, we are doing all we can to ensure London takes advantage of the opportunities presented London is a digital world leader. For by technology – both now and in the future. some, innovation in technology is about I would like to give a special thanks to the sheer speed and amount of data we the Smart London Board for building and carry with us in our smartphones. Yet it keeping the momentum going. is much more than that. It’s about the creativity of our tech entrepreneurs. It is Two years ago, we published our Smart also about the trust Londoners have in London Plan. This outlined how we digital communication with City Hall and would harness the creative power of with business. new technologies to serve London and improve Londoners’ lives. Since then, Our great city has long been at the we have made much progress. However, forefront of new technology. Indeed, there is still – and always will be – much back in 1837, William Fothergill Cooke more to do if we want London to stay and Charles Wheatstone designed the at the bleeding edge of technology. first operational telegraph system to link In this report, we take a look at our Euston Station and Camden Town. This achievements so far, and set out some new technology expanded rapidly. In so big ideas for the future. doing, it made personal communication normal in London and across the world. Our forebears would never have imagined the constant flow of messages both inside and outside London today. But then, nor would we a few years ago. In the Boris Johnson Victorian era, the telegraph supported the Mayor of London THE FUTURE OF SMART: UPDATE REPORT OF THE SMART LONDON PLAN The Smart London Board advises CHAIR’S the Mayor’s Office and has been the catalyst for creating smart demonstration projects. The Board is proud of its FOREWORD success in winning new funding for London and for its collaboration with other cities in the UK, Europe and beyond. Working in partnership with London’s universities, Catapults, Tech City, digital businesses and infrastructure providers, we have proven the case for London as a smart city. We have built the foundations to take advantage of the many opportunities to harness the power of the Internet of Things and the Cloud, making data a core part of London’s infrastructure. Many other cities look to London as their inspiration. We have a wonderful opportunity to remain at the forefront in deploying the creative power of new technology. But, we shall need to do more if London is to solve major challenges that lie London is making remarkable progress ahead in housing, transport, environment in deploying digital technology to and skills. improve Londoners’ lives. More data is available for everyone to use through the The Smart London Board and the London Datastore than in any other city. communities it represents and serves This is providing insights for citizens, stand ready to work with the incoming entrepreneurs, firms and government, Mayor on these challenges. Finally, my fuelling the development of many thanks go to Stephen Lorimer and Sara digital businesses. Kelly who provided wonderful support from within City Hall. Major improvements are being made to the city’s digital infrastructure and Prof. David Gann CBE, Europe’s mega-city is riding high in Vice President (Development and the ‘smart city’ league tables. Innovation), Imperial College London and Chair of the Smart London Board London’s scale, diversity and international reach mean that technology has become even more important, connecting public and private sectors across 32 boroughs and the City in a complex, bustling metropolis. 5 EXECUTIVE SUMMARY THE FUTURE OF SMART: UPDATE REPORT OF THE SMART LONDON PLAN This report looks at the Smart London • Engaging our citizens – putting Board’s progress in advising, developing Londoners at the core, through wide, and promoting the use of digital inclusive digital engagement, and infrastructure and data in London since improving digital skills for all we published our plan two years ago. It also identifies future opportunities for • Enabling good growth – through resilient the next Mayor of London. digital infrastructure, smart homes, making more data available, and We have succeeded in keeping London investing in innovation at the forefront in a data-driven world. We have funded and launched a range • Working with business – breaking of new projects. We have also developed down boundaries, supporting common a wide community of participants. standards, producing smarter However, there is more to be done. regulations, and scaling-up innovation The twin challenges of economic City Hall needs to build on its growth and a growing population are achievements so far. Londoners, putting a strain on London’s housing, businesses and the tech industry healthcare and transport infrastructure. also have a role to play. Together we The environment remains a challenge, must help the city to harness these particularly air quality. Technology is opportunities and maintain London’s changing apace. London can stay ahead reputation as an engaged, growing, by expanding projects like its driverless entrepreneurial, tech-savvy city. vehicle programme. In these tough conditions, standing still is not an option. This report starts by checking progress against the seven aims of the Smart We must invest more in London’s data London Plan. The following three sections infrastructure. Doing so will help the look at our how we’ve engaged our city be brilliantly placed to make the citizens, encouraged good growth, and most of the Internet of Things. It must partnered with London’s businesses to be better connected too. That means use smart technologies to improve our making super-fast broadband available city. Finally, we end by outlining the to everyone in London and investing Smart London Board’s nine priorities for in digital skills. Our major regeneration the future of ‘smart’ in London. We hope projects, like Queen Elizabeth Olympic these are put into action by the next Park and Old Oak Common must use Mayor of London. the best digital infrastructure available. London should also work for common Prof. David Gann CBE, standards across all layers of digital Chair of the Smart London Board and cyber-physical infrastructure, and between boroughs and City Hall. The Smart London Board identifies the following actions as priorities for the next Mayor: 7 CONTENTS MAYOR’S FOREWORD .................................................................................................3 CHAIR’S FOREWORD ................................................................................................. 4 EXECUTIVE SUMMARY ............................................................................................... 5 INTRODUCTION ......................................................................................................... 9 1. Smart London .................................................................................................................. 9 2. Our progress .................................................................................................................. 10 3. The opportunity .............................................................................................................. 12 ENGAGING OUR CITIZENS ................................................................................................... 15 1. What we said we would do and what we did ����������������������������������������������������������������� 16 2. Future opportunities ....................................................................................................... 29 ENABLING GOOD GROWTH ................................................................................................ 33 1. What we said we would do and what we did ����������������������������������������������������������������� 34 2. Future opportunities ....................................................................................................... 59 WORKING WITH BUSINESS ������������������������������������������������������������������������������������������������� 65 1. What we said we would do and what we did ����������������������������������������������������������������� 66 2. Future opportunities ....................................................................................................... 87 THE FUTURE OF SMART IN LONDON ................................................................................ 93 1. Engaging
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