Consultation Report March 2016

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Consultation Report March 2016 Park Lane coach parking Consultation report March 2016 Contents Executive Summary .............................................................................................................. 2 1 Background ................................................................................................................ 3 2 The consultation ......................................................................................................... 4 3 Overview of consultation responses ............................................................................ 6 4 Responses from statutory bodies and other stakeholders ........................................... 7 5 Conclusion .................................................................................................................. 8 Appendix A – Copy of the consultation material .................................................................... 9 Appendix B – letter distribution area .................................................................................... 11 Appendix C – List of stakeholders consulted ....................................................................... 12 Appendix D – List of themes raised during consultation ....................................................... 18 Appendix E – response to issues raised .............................................................................. 19 Executive Summary About the consultation: In November 2015 we consulted on proposals to introduce an additional 45 metres of coach parking on the north side of Park Lane. This proposed extension to existing coach parking would replace some of the coach parking that was removed from Victoria Embankment because of the East-West Cycle Superhighway. Overall, we received 104 responses, with 65% of those supporting or partially supporting the scheme. Positive comments included general support for additional coach parking provision in London. Negative comments included concern that a nearby bus stop was being moved too away from the subway entrance/exit. Conclusion and next steps: Having considered the responses received, we will proceed with extending the coach parking bays on Park Lane. However, as the main concern raised during consultation was the distance between the bus stop and the subway entrance, we will instead introduce a 30 metre coach parking bay instead of the originally-proposed 45 metre bay. This would still provide additional coach parking, whilst allowing the bus stop to stay closer to the subway entrance, meaning bus passengers would have less of a distance to walk Additionally, the consultation proposed that the additional parking spaces would become operational from 08:30 each day. In order for the new coach parking bays to mirror those already on Park Lane northbound, the operational hours will be changed to allow coaches to park from 08:00 each day. There will be no change to the charging hours. We plan to extend the coach bay by the end of Spring 2016. 2 1 Background We identified a location on Park Lane for an additional 45 metres of coach parking. This proposed extension to existing coach parking would replace some of the coach parking that was removed from Victoria Embankment because of the East-West Cycle Superhighway. We proposed to extend the existing paid coach parking bays on the west (northbound) side of Park Lane by 45 metres, which would provide space for three additional large coaches. The existing bus stop would be moved north, closer to Grosvenor Gate. We proposed that the additional parking spaces would operate in the same way as the existing coach parking on Park Lane northbound: Coaches would be allowed to park from 08:30 to midnight each day Charges levied by Westminster City Council will apply from 08:30 to 18:30 Monday to Friday and from 08:30 to 13:30 on Saturday Coaches would be allowed to park for a maximum of two hours during operating times and would not be permitted to return within one hour 1.1 Scheme location 3 2 The consultation This consultation was designed to enable us to understand local opinion about the proposed changes to the coach parking on Park Lane. The consultation ran for a 4½week period, from Friday 20 November to Tuesday 22 December 2015. The potential outcomes of the consultation were: We decide the consultation raises no issues that should prevent us from proceeding with the scheme as originally planned We modify the scheme in response to issues raised in consultation We abandon the scheme because of issues raised in the consultation 2.1 Consultation objectives The objectives of the consultation were: To provide easily-understandable information about our proposals and allow consultees to respond To understand the level of support or opposition for our proposals To understand any issues which we were not previously aware of that might affect our proposals To understand concerns and objections To allow consultees to make suggestions To inform our decision making process 2.2 Who we consulted The public consultation intended to seek views of those living or working close to, Park Lane. We also asked for the views of local and London-wide stakeholders. We consulted the following: Residents Local businesses Road user groups Cyclists Metropolitan Police Westminster City Council officers and elected members London Councils Living Streets London TravelWatch Coach industry trade associations Other external stakeholders A full list of stakeholders and organisations we consulted is included in appendix C and a summary of their responses is in section 6. 4 2.3 Consultation material, distribution and publicity The consultation was published online where a dedicated webpage included the details and background to the proposal. A copy of the website can be seen in appendix A. We raised awareness of the consultation by distributing letters to 280 addresses in the surrounding area (see appendix B) with details of the scheme. All our printed material directed respondents to our website, although we also listed Freepost and email addresses for those who preferred to write in. Our contact centre’s phone number was also included if people had any enquiries. We also targeted registered oyster card holders who regularly used bus services along Park Lane. The email went to 20,133 people who use bus routes along Park Lane. These routes are: 2, 10, 16, 36, 73, 74, 82, 137, 148, 414, 436, N16, N73, N74 and N137 People were invited to respond to the consultation using a variety of methods. They could respond by emailing us at [email protected], by post to a Freepost address or by accessing the online consultation and survey via a website link: https://consultations.tfl.gov.uk/roads/park-lane-coaches (see appendix A). 5 3 Overview of consultation responses Overall, we received a total of 104 responses to the consultation, 103 of these were received online and one was received by letter. The responses included submissions from local authorities, members of the coach industry, bus users, and local stakeholders. A breakdown of the number of responses by respondent type is shown in Table 1. Table 1: Consultation responses by respondent Respondent Number Members of the public 101 Stakeholders 3 The first question asked ‘Do you support the proposal for additional coach parking on Park Lane?’ Table 2: Answers received to Question 1 – Do you support the proposal for additional coach parking on Park Lane? Do you support the Number Percentage proposed scheme? Support 56 54% Partially support 12 11% No opinion 3 3% Not sure 6 6% Don’t support 27 26% Not answered 0 0% Do you support the proposal for additional coach parking on Park Lane? 60 50 40 30 20 Number of responses 10 0 Partially No Don’t Not Support Not sure support opinion support answered Percentage (%) 54% 11% 3% 6% 26% 0% Number of responses 56 12 3 6 27 0 6 The second question was open and asked, ‘Do you have any comments on the proposal for extending the coach parking bays on Park Lane?’ Comments received were wide ranging, and the top five most common themes and issues raised are in the table below. Table 3: Common themes arising from consultation Theme/Issue Number Support: the reallocation of spaces 24 lost from East-West Cycle Superhighway Concern: the bus stop was moving too 17 far from the subway entrance Oppose: the proposal 12 Support: more coach parking needed 9 Concern: traffic on Park Lane 9 4 Responses from statutory bodies and other stakeholders Three stakeholders responded to the consultation. A summary of their responses is below: London Tourist Coach Operators Association (LTCOA) LTCOA fully supported the proposals for Park Lane. Confederation of Passenger Transport (CPT) CPT fully supported the proposal, and outlined the benefit these bays would have for the coach industry. CPT also explained the adverse affect the loss of the coach bays on the East – West Cycle Superhighway was having on the industry. The CPT also raised the issue of a significant loss of overnight coach parking in central London, resulting from the removal of the facility at New Covent Garden Market and the possible removal from Warwick Road coach park. The CPT felt that Park Lane offered an ideal location for overnight coach parking as there was minimal activity in the area that overnight parking would disrupt. British Motorcyclists Federation (BMF) The BMF supported the proposal and commented that it was a good use of space. 7 5 Conclusion The consultation intended to seek views of those living or working close to, Park Lane. The consultation ran
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