Quality Audit Report of Coaching Depot Tikiapara, E Rly Report No
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Quality Audit report Of Coaching Depot Tikiapara, E Rly Report no. 22/2012 APRIL 2012 (Audit is done by QA Mech Dte of RDSO ) Quality audit Report of TKPR Coaching Depot, Eastern Railway 1.0 Introduction Railway Board vide letter no. 2012/M(W)814/5 dated 20.3.12 has instructed RDSO / Zonal Railways to conduct quality audit of coaching depots and workshops. QA (Mechanical) Directorate has been assigned to carry out audit of 10 coaching depots. Kolkata Zone of QA(Mech)/RDSO has been assigned to carry out audit of 03 coaching depots (TKPR/HWH/ER, NCC/SDAH/ER and SRC/KGP/SER) by Executive Director/QA(Mechanical). 1.1 Audit team - S/Shri M A Alam, Director/I&L/Kolkata, S Bose, AIE/I&L/Kolkata and Dileep Kumar, JE/I&L/Kolkata & B K Sahoo, JE/I&L/Kolkata 1.2 Date of audit - 29.03.12 & 05.04.12 1.3 Escorting officers from depot - Sri S Vijay, Sr DME(C&W)/HWH & Sri Achinto Roychoudhary, CDO/TKPR, Sri P Mishra, SCW/TKPR and concerned SSE/C&W/TKPR. 1.4 Scope of audit - Primary maintenance of coaching rakes –under gear attention (pit attention) and rolling–in examination of terminating trains, coach cleaning, fitment of passenger amenities items, schedule attention of coaches ( POH, IOH, Schedule A and Schedule B), pest control management in AC and Non-AC coaches, detachment of coaches (primary, secondary and en- route) and its analysis, maintaining records –DDR (damage deficiency register), feedback/ complaint and action taken, linen management and availability of Stores & its management. After audit, Sr.DME/C&W/HWH and his team have been briefed about observation noted during audit. 2.0 Brief about visit TKPR coaching depot, Howrah is one of the oldest coaching depot with holding of 740 coaches and is a major coaching depot of Eastern Railway. Total 3 deep pit lines with catwalk as per CAMTECH design and other 12 deep pit lines without catwalk are available to carry out 18 primary maintenance, 1 secondary maintenance and 7 round trip maintenance of important Mail/Express trains such as Kolkata Rajdhani, Duranto Exp (HWH-NDLS), Ranchi Shatabdi, Bagh Express, Delhi Superfast and Doon Express etc. Depot is also maintaining one Double Decker service (HWH–DHN) consisting of 7 coaches. During two days of audit, items as per scope of audit have been checked. Relevant records have also been checked. Infrastructure availability in the coaching depot and planning of inputs has been studied. The escorting Page 1 of 39 Coaching depot – TKPR, E. Rly. April 2012 officers and supervisors have given all assistance to audit team and escorted the audit team during audit. 3.0 Strengths 3.1 Depot has provided LED destination board in 222 coaches of important Mail/Express trains against RSP. Coaches of Kolkata Rajdhani Express (12301/12302 &12305/12306), Duronto Express (12273/12274), HWH - DLI superfast (12323/12324) and 5 link trains of intercity express have been provided with LED destination board (including spare coaches). 3.2 Depot has installed one mechanized laundry as per RB’s guidelines. Total 3500 packets are washed daily from this mechanized laundry since last 15 months. Quality of washed linen is good. Depot has total requirement of 5000 packets per day. Balance quantity is arranged through washing contract in mechanized laundry. Close monitoring for linen quality is ensured. Complaints on account of linen have reduced to 4 cases in 2011–12 as compared to 50 cases in 2010–11. 3.3 OBHS through outsourcing as per RB’s guidelines has been provided in 14 important Mail/Express trains. In Duronto Exp (HWH – NDLS), HWH – NDLS Bi-weekly Express and other important M/E trains, OBHS through outsourcing have been provided. Depot is providing OBHS in LHB Rajdhani (HWH – NDLS) by deploying C&W staff. This has resulted in passenger satisfaction. 3.4 Depot is carrying out maintenance of CDTS, fitted in LHB coaches through in- house and all CDTS are working. Spares are procured through OEM. Depot has rigged up one CDTS test bench for testing of components before fitment in coaches. 3.5 Supervisor and staff are trained. Depot has good safety performance and there is no derailment / accident on C&W account. 3.6 Minimizing Jerk in LHB: ER has taken action to reduce jerks in LHB coaches. Draft gear pre-load has been reduced to 35 KN from 50 KN. Total 64 FTIL make and 14 Escort make CBC with draft gear have been fitted in LHB coaches. Complaints on account of Jerk reduced from 19 cases in 2010 – 11 to 02 cases in 2011 – 12. 3.7 Publication of Pocket Book on LHB & ICF type coach Maintenance & Trouble Shooting: To ensure safety maintenance - Pocket books for both LHB & ICF type coaches, contains Operation and Maintenance as well as Trouble shooting guideline have been published by the Division as a ready reference for Officers, Supervisors and staff. Page 2 of 39 Coaching depot – TKPR, E. Rly. April 2012 3.8 Improvement on ‘Last vehicle Indication’ ‘X’ mark on LHB type Rajdhani Power cars: In LHB Power car, last Vehicle indication i.e. yellow ‘X’ was rather small reducing its visibility specially in foggy season. The same has been improved by retro-reflective sheet for better visibility, especially during night time. 3.9 Provision of protection clamp on FTIL make brake calipers in LHB type Rajdhani coaches: To prevent dropping of brake pad from FTIL make brake calipers, depot has developed a ‘C’ type protection Clamp to prevent lateral movement of Snap lock. This will avoid en-route failure/detention of Rajdhani Express due to falling of brake pad. ‘C’ type protection Clamp Page 3 of 39 Coaching depot – TKPR, E. Rly. April 2012 3.10 Mesh-guard protection in air spring coaches for Duranto express: Depot has provided mesh-guard protection over air spring and air reservoir/piping in Hybrid Duranto coaches to avoid breakage of leveling valve & its’ assembly and prevent deflatening of air spring suspension system on run. Protection covers for air spring Protection covers for air reservoir. 3.11 Divisional training school for training of Artisan and other category of staff: Depot has developed good facility to carry out training of various categories of staff in safety and housekeeping of coaching stock. A well established training school with full air brake model of coaching stock has been provided in depot for training of all categories of staff. 4.0 Weaknesses 4.1 Depot is not aware regarding list of safety items published by RB and following their own list of safety items. There is crisis of some safety items (K type brake block) and passenger amenities items. Non availability of cleaning Page 4 of 39 Coaching depot – TKPR, E. Rly. April 2012 and disinfecting chemical affects quality of cleaning. Stock of Oxalic acid for outside cleaning and pine oil for disinfection is critical. Quality of outside cleaning of trains (except Rajdhani) was found not satisfactory during audit on 28.03.12. For Rajdhani maintenance, better quality cleaning and disinfecting solution are procured through non-stock procurement. 4.2 Mechanized cleaning through contractual agency is carried out in 4 PM trains and 4 RTM trains. High pressure jet pipe lines are available for Rajdhani maintenance only. 4.3 Pest control is awarded to M/s Pest Control India. As reported by depot, Performance of existing pest control agency is not satisfactory. Close monitoring is required by depot for pest control through contractual agency. Depot has taken some additional initiative on its own for pest & rodent control management. Depot is also applying Boric acid under the berth. Due to close monitoring by depot, pest /rodent complaints during last six month (Oct’11 – Mar’12) is 6 cases as compared to 11 cases in the first six months (Apr’11 – Mar’11). 4.4 Regular feedback from coach attendant for linen quality and pest infestation are not available at depot. 4.5 Howrah Division (Engineering / Medical Department) has not taken any rodent control measure for platform area. Existing contract already has expired. Rodent control measure is available for depot area only (carried out by C&W department). 4.6 Manpower available for under gear examination and sick-line attention is 444 staff against requirement of 489 staff. Depot has processed for sanction of additional staff. 4.7 Passenger amenities in Non AC coaches (GSCN) such as magazine bags, bottle/tumbler holders and snack tables are missing. As reported by depot, shop is not providing these items in Non AC coaches. Snack table in NAC coaches are provided directly over L.P sheet and this worked out during service. 4.8 Reports of deficiencies/ defects in Rolling Stock (DRS) reports in the proforma given in Annexure 1.2 of CAMTECH manual are not prepared jointly. On arrival of the train at the destination station, joint report for deficiency in rolling stock has not been prepared. 4.9 D3 schedule of LHB coaches (six monthly schedule attentions) is not adequate as coach is not detached from rake for attention in sick-line. Attention is given at pit line in rake. Page 5 of 39 Coaching depot – TKPR, E. Rly. April 2012 4.10 With existing system, grease oozing out in LHB wheel sets can be checked from front seal only when front cover is opened. This is being checked during D2 /D3 schedule as front cover is opened for attention. For checking grease oozing out at rear grease seal, bottom control arm is to be taken out. Checking of grease oozing out in LHB wheel sets is not done for rear end seal at depot.