The Community Newsletter for Burwood & Districts Issue no. 116 Autumn 2010
Exploring the Track
Take stock of the Stocks - Burwood Pioneers
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Burwood Bulletin March—May 2010 Cover Photo
rack Principally Plants in Ashburton offer a great range of garden Stocks ioneers ornaments guaranteed to bring
your Local a smile to your face. House FREE This Issue autumn 2010
Features Regulars 4 the Stocks family — Burwood Pioneers still leaving their mark 23 BurwOOd vIllAge TrAders’ rePOrT 24-5 BusINess & smAll BusINess dIrecTOry 7 On ya bike — Exploring the tracks 25 INfOrmATION fOr AdverTIsers around Burwood 27 scrIBe’s scrIBBles 8 Samarinda Lodge — Communication Champions 8 14 11 StOP. telegrams. StOP 13 not Soy Wicked — all about Soy Candles 14 a new home for Burwood automative and Exhaust 21 16 Lifecare — Caring Beyond Boundaries 4 20 aJ2010— Scouts test their limits 21 the Changing Face of ashwood 22 Head on down to the Highway
Community notices Hello from the Editor what a team effort this Bulletin has been. Our desktop 30-1 lOcAl churches publisher, cheryl, has done a great job working on the Bulletin whilst holidaying in the uk. stojan has nobly stepped 32-3 ArT & crAfT, hOBBIes up to the plate to manage it from this end and of course all 33 BOwlINg cluBs our great writers have taken time out from their January holidays to bring you some interesting stories and I haven’t 33 chIldreN’s AcTIvITIes & chIldcAre even mentioned the distribution team yet. And why do we 34 cOmmuNITy & sPecIAl INTeresT grOuPs do it? Because volunteering makes us feel good. If you’d like to feel the warmth your get from doing something for your 35 dANce community, check out the volunteering opportunities in our 35-6 educATION / self ImPrOvemeNT community Notices section. 36 flOrAl ArT/ gArdeNINg 36-37 frIeNdshIP ANd AcTIvITy grOuPs 38-39 heAlTh ANd suPPOrT grOuPs Burwood Bulletin Inc. ABN 90 904 070 125 PO Box 87 Burwood 3125 40 hIsTOry grOuPs email [email protected] 40 musIc grOuPs www.burwoodbulletin.org The Burwood Bulletin wishes to advise that the 40 cOmmuNITy shOPPINg views or remarks expressed in this publication are not necessarily the views of the Burwood 41-3 cOmmuNITy ceNTres & AcTIvITIes Bulletin editorial or production staff and no endorsement or service is implied by the 44 vOluNTeerINg OPPOrTuNITIes listing of advertisers, sponsors or contributors. Although every effort is made in reproducing 45 mArkeTs, feTes & fesTIvAls and printing advertisements correctly, we can take no responsibility for errors. 46-47 ArTs & eNTerTAINmeNT Deadline for next issue 1st may
March—May 2010 Burwood Bulletin Celebrating the By MarJo Angelico, Waverley Historical Society he day his iancée, Ann Westaby, arrived in 1854, eople living in the Burwood area could hardly he married her and brought her back to his two-roomed help being familiar with the Stocks name. wattle and daub hut. P here is Stocks Avenue in Ashburton, with he day his iancée, Ann Westaby, arrived in 1854, Stocks Retirement Village nearby. hen there is Stocks Rd he married her and brought her back to his two-roomed of Huntingdale Road. he post oice in Cleveland Road wattle and daub hut. Eventually Edward and Ann had ive Ashwood was called Stocksville Post Oice and of course sons and three daughters, most of whom stayed in the area people who have grown up around here remember their and worked the land, as well as building the community. parents talking about “Old Mr Stocks” or “Stocksy” or hey bought land in the general area, regardless of even “Bumpy Stocks.” hey remember seeing the various municipal boundaries, and were involved in everything. Stocks’ market gardens, farms, orchards and dairy. Four Stocks were on the Shire of Mulgrave council, three he Stocks family arrived in this area at the dawn as Shire Presidents. of recorded history. Edward Stocks ventured out to Many helped establish churches, schools, and the colonies, aged 20, in 1851 on a ship named Lord railways. When the Outer Circle railway arrived in 1888, Ashburton. En route he celebrated his 21st birthday, Ashburton station was named in honour of Edward Stocks and also heard about the gold rush. hus, on arrival he (the ship he came out on) and another councillor who had bought a horse and dray and supplied provisions to the grown up in Ashburton Terrace, County Cork, Ireland. gold ields. He wanted to save enough to buy some good In 1914, when Mt Waverley had a population of only undeveloped land to settle on. 75, Burwood could boast 1150 residents. It was a food he irst land sales ever in this area were in 1853. production hub, and the Stocks family were in the centre of Many people bought the large tracts of virgin land for it. During both World Wars, their services in food production the equivalent of $3.50 an acre, but most were city were considered more important than combat service. speculators. Edward Stocks was arguably the irst one who Time went on and a third Stocks generation grew up, bought here to settle. He bought what is now the Alamein settled and served the local community. he Ashwood area area, and got busy clearing some light scrub to plant his developed, and Vic Stocks had a lower farm there. he vegetables for the Melbourne markets. He left standing roads got muddy in poor weather, and people would wear the beautiful eucalypts - they became the Ashburton gumboots as far as the main roads and change into shoes Forest. at the bus stop.
Mr & Mrs Stocks with their children and grandchildren. Circa 1905.
Burwood Bulletin March—May 2010 g the Stocks Family
Z It was at Vic Stocks’ place that they left their boots till their return from town. It was after him that Stocksville PO was named. Local people have told of the sight of Stocks’s horses making their way along High Street Road alone. Graham Stocks would bring them to Fishers Forge to be shoed, and when all were ready, the oldest horse would lead the whole team home. Graeme Stocks’ family home, c. 1928, which was on Warrigal Road(then called Boundary Bob Stocks did the Road), Ashwood, situated between George and Douglas Streets. Graham’s aunt, Stella City of Waverley a Stocks, is standing by the horse and his mother, Winnie, is sitting in the jinker. wonderful turn when on Council. He discovered Frank Bales and recommended Now there are fourth and ifth generation descendants him for Town Clerk, a role he illed magniicently for of Edward Stocks, many still in the general vicinity, and many years. still community minded. hey wanted a small remnant of Stocks land, recently acquired by Monash Council, to stay as public open green space. his is the site of a plaque in honour of the family, which is to be unveiled soon. I have given you only short snippets, and probably missed worthy others out, but I think you get the idea. he Stocks family have contributed so much to our community. Like Burwood they cross municipal boundaries, but have a strong sense of community and are happy to give as well as receive. We are lucky indeed to have the Stocks family. ------INVITATION If you would like to attend the Stocks Plaque Unveiling on Saturday 27th March, please RSVP to Waverley Historical Society, email whs@kepl. The recently laid plaque commemorates the Stocks family’s com.au, or phone 9544 8792. It will be an outdoor contribution to the area. bring-and-share occasion. ------
Bulletin PeoPle iSSue 116 Advertising robert Kay ph.9836 5520 Writing Team the Burwood Bulletin is produced by Layout/Design Stojan Stojanovic Penny Alberts Jean Hadler volunteers who provide a range of talents Cheryl Grant Priya Mohandoss Jeff Sargeant freely for the beneit of the community Graphic Designer laura tynan Keith Smith Margaret warland President Bob Stensholt Graphic Artists linda Hii (Kwik Kopy) Yoshanthi wellawa Sonia Prasel Vice President Herbert eder Jan Harrison Associates Treasurer Hartley Beer ph 9802 3312 Proofreaders Kathy Soumprou Margaret rockow Susan webster Secretary Sonia Prasel ph. 9808 0159 natalie Filmer Editor Carrie Simmons ph 9888 9865 Charles Hui rex Condon Printing BPA Print Group [email protected] tom Markovski ph: 9808 6622
March—May 2010 Burwood Bulletin
Exploring the Track By Jef Sargeant Once across Highbury Road (heading south) the path ur area is blessed with many parks and outdoor snakes through native plantations full of the sound of spaces, and one of Melbourne’s most popular native birds whistling. Birds lutter through the leaves and Obike paths which links many of our larger parks. across the path. he path here is sealed concrete and very Kicking of at the Burwood campus of Deakin smooth – great for bikes, kids learning to ride and roller University, I ride around Gardiner’s Creek Reserve in an blading. anti clockwise direction. here are dozens of dogs being Within a few minutes, the path narrows and runs walked, children learning to ride bikes, joggers and a alongside the creek once more, before opening out wide variety of native birds circling the trees and grass. and allowing views of houses set among regenerated It’s a cloud free spring lakes. hese ponds are afternoon, and it seems surrounded by native every man and his dog fauna and recreate the is out to enjoy it. he environment seen in the park is well used, but area long before suburbia the wide paths make for arrived. smooth lowing traic, On the other side of allowing a comfortable High Street Road, the ride around the park to path takes you by some Burwood Highway. of our area’s busiest he trail rapidly sporting arenas. Among descends through the Ashwood Reserve’s open site of the old Drive In spaces a wide variety of Cinema after crossing team sports are ofered. Burwood Highway. Now First up is a large soccer a park, Australia’s irst pitch, which always drive in cinema opened seems busy, especially on on this site in 1954. he weekends. park which now stands he Waverley Hockey in place of the cinema Club calls Ashwood features a gentle hill The bike track, seen here between Highbury Road and High Reserve home. On most sloping to the southeast. Street, offers some wonderful places to picnic and enjoy the weekends competition With development in the local birdlife. heats up between rival decades since, it’s hard to teams, with loud, see how a drive in cinema once existed here. he Skyline cheering crowds supporting their favourites. On other Burwood as it was known was large enough for 650 cars days, it’s also quite common to see teams training or to and was very popular. he movies stopped showing in catch the odd game. But be quick – it’s a fast moving 1983, replaced by oices for an electrical company. he game! park is dotted with orchard trees, with a small plaque Once through a few native trees, you arrive at a large explaining that apples, pears, cherries and peaches were expanse of ovals and rugby pitches. he Rugby Union once grown in the area. team, Harlequin, have had their base here since the 1980s Although one of the trail’s smaller and quieter parks, and on weekends a large and emotive crowd surround the this park (which extends from Burwood Highway to ield’s borders to cheer on the local boys. Highbury Road) is the most interesting from a historical Further along this stretch of parkland are more perspective. Just metres from the site of the Burwood recreated ponds and native vegetation, recently completed drive in cinema lies a replica hut. his hut forms part by the City of Monash. of the local community garden and provides a sobering he path continues to Warrigal Road, where it reminder of what life was like for the irst settlers who meanders through residential streets before resuming after made their way through what now makes up Melbourne’s the Monash Freeway overpass on Waverley Road. From eastern suburbs. Waverley Road, the Gardiner’s Creek trail meanders along Linking the hut to the path is a wooden trestle bridge, Gardiner’s Creek through Glen Iris and Hawthorn before a recreation of one which spanned the creek near where meeting the Yarra in Burnley. It then continues into the the present highway lies. city and is well used be commuters, joggers and those enjoying a nice relaxing afternoon ride! BOB STENSHOLT State MP for Burwood
1342 Toorak Road, Camberwell 3124 Drop in for a chat or ring for an appointment Phone: 9809 1857 Fax: 9809 0846 Email: [email protected] Web: www.bobstensholt.net Standing up for our community
Authorised by Bob Stensholt, 1342 Toorak Road, CAMBERWELL 3124
March—May 2010 Burwood Bulletin Speaking acr Embracing new technology is a way of life for he wireless communication also allows residents Z residents and staff at Samarinda Lodge, as NATALIE to alert staf by simply pressing the button on a badge FILMER discovers. worn around their wrist, attached to their bed, in their t seems rather apt that the Star Trek catchphrase bathroom or attached to their wheelie-walkers. Staf “Live Long and Prosper” is among the messages can then respond hands-free on their voice-activated Istaf at Ashburton’s Samarinda Lodge Aged communication badge straight to the resident’s portable Services may hear while using the centre’s voice-activated speaker phone to determine what they need. communication system. he system is linked to a central computer that shows he popular science-iction TV show motto could very exactly where residents are within a one kilometre radius well sum-up the ethos of the aged care facility. of Samarinda Lodge, allowing them their freedom and he centre’s CEO, Tanya Gilchrist, certainly did a piece of mind that help is not far away whenever they double-take when she stumbled across the Star Trek order need it. while testing the new whiz-bang hi-tech communication Ms Gilchrist said the technology helped give people device. And when she jokingly suggested to the tiny their independence back. machine “Beam Me Up” it answered with a very “We’re taking away a little bit of the fear that people convincing whirring sound. have about ageing,” she said. “People don’t want to think Funny, but true. about getting old a lot of the time and they don’t ever However, Ms Gilchrist stops laughing when she want to think about the fact that they might end up in an explains the very practical way these small devices have aged care facility. But aged care facilities are homes these changed how Samarinda Lodge operates – allowing staf days. People come and go and they are out and about and to spend more time with the centre’s 40 residents to they are shopping, and if they can’t shop we bring shops provide the best quality of life. here. he wearable Vocera communication system “If we can take the pressure of some of those areas that – developed in consultation with the nurse call service they’re not so strong in then that gives them the freedom Questek and technology providers IBM, Cisco and the to be independent in the areas that they can be. We cook US-based AeroScout ¬– uses simple voice commands to and clean for them so they have the energy to go out and instantly connect staf to residents and each other while play bridge and participate in the things that they want to they continue to work hands-free. his has cut back rather than be exhausted from day-to-day jobs.” enormously on time wasted searching for staf who often Ms Gilchrist said older people often thought they work behind closed doors while tending to residents in wanted to be in their own homes, “but the reality is that their own private rooms. we don’t live in those four walls.
Burwood Bulletin March—May 2010 g across the ages From the time we are born to the time we are not able to leave our four walls we are in the community with other people. So people who are not able to get out any more lourish when they come here.” Harry homas, 86, has been a resident at Samarinda for three years. Each morning he takes an hour-long walk and often meets friends for a cup of cofee at nearby Ashburton Pool. He treats his communications badge like a watch. “I can do anything I like,” Mr homas said. “I’ve never been able to do that.” Samarinda has received Federal Government praise for implementing the communication system with an “Innovation in The centenarian club at Samarinda Lodge are (from left) Desma Wallis, 100, Information Technology” gong Neva Sayers, 101, Annie Harding, 100, Dorothy Coleman, 100, Syd Taylor, in the 2009 Minister for Ageing 101, and Muriel Dod, 101. Absent: Eleanor Macintosh, 104. Awards for Excellence in Aged Care. Ms Gilchrist said the $225,000 it cost to implement he centre is now looking for a computer-literate the system was recouped within 10 months. An volunteer to spend a couple of hours one morning and independent evaluation shows an annual return now of one afternoon each week to teach seniors how to send and $298,000 in terms of productivity improvements. receive emails and swap iles and photos. Volunteers are And the press-of-a-button technology is certainly also welcome to visit Samarinda for a game of scrabble, a huge improvement on the colourful conversations gardening or administration. between truckies that were often intercepted on the Contact the centre on 9885 0062. walkie-talkies that Samarinda staf previously used. *he Centre has recently been approved as a venue for the Federal Government’s Broadband for Seniors program.
March—May 2010 Burwood Bulletin A Breath of Fresh Aire By Susan Cover ongratulations to Glen Waverley resident, Joe Hopkins, who received an OAM on CAustralia Day this year for his community work. Joe was the founder of the Monash Aires, which is a voluntary entertainment group for the “young at heart”. he Monash Aires entertain with music and song from yester-year and perform in aged care facilities, retirement villages, senior citizens clubs, church groups, etc. hey perform throughout Melbourne and its metropolitan areas and also some country areas. Since it was formed in 1995, the Monash Aires has given approximately 240 performances each year. It is a self funded group and any surplus donations are given to charity. Last year Joe was able to donate $9000 to diferent charities. If you can sing or play a musical instrument and would like to join the Monash Aires, Joe would like to hear from you as he needs more volunteers for his group. You would be free to present your own choice of music and people only perform when it suits them. Travel expenses are paid (petrol/ public transport) from the donations that are received. he Monash Aires perform on weekdays, plus some evenings and occasionally on weekends. For more information contact Joe on 9803 7045.
10 Burwood Bulletin March—May 2010 Telegrams By Keith Smith ELEGRAMS, a name translation from two words, “Tele” afar and “Grapho” I write, were Display your Tat top of the must use list for special occasions just like greeting cards are today. Telegrams recognised a marriage and were read out by the best man along with medals with other advice and comments such as, “there will be more than palings running around the back yard in future if I know Fred.” pride. Telegrams were lodged at the local post oice, buildings of style in their day, particularly in country towns. he cost was about 15 cents for 15 words. You could hear the clatter of the Morse code equipment in the background as you carried out your other business; money orders, stamps or banking. he Telegraph Operator had two main items of equipment, the Morse Key, and a Sounder, the design of which concentrated the signal - a bit like a sea shell made of wood and brass. All the messages from the Post Oices arrived at the Central Telegraph Oice on the 4th loor of the Elizabeth St. Post Oice in Melbourne. It was a noisy and large area with many staf. Telegrams were then sent to the Post Oice nearest to its destination. Delivery was made by a messenger boy or girl in uniform and mounted on a red post oice bike. hese were sturdy machines of some weight. In those days the postman used them as well to do his twice daily and Saturday rounds. Remember, few rotect and homes had telephones. Prepair your UNdersTANdINg The sIgNAls valuable history Long distance telegrams to parts of Australia needed to while creating a have the signal ampliied along the way. Repeaters were striking display. required. his meant the signal was detected at a Sounder, Mounted swing typed out by an operator then, using a local Morse Key, or court style, retyped the message. medals can be cleaned and reribboned and At the South Australian Border the operators sat lost medals replaced with replicas. Cabinet opposite the West Australian oicers, decoded the message frames are available so medals can be worn and passed the Telegram across both ways to be repeated. he place was Eucla. It is now abandoned but, at the time, as well as displayed. had a large number of employees living on site. here is Every framing order over $100 receives nothing so permanent as change and the communication two beautiful greeting cards free. industry was always a target. A new system in Telegraph working was introduced called TRESS; Tape Re- Mention this ad. perforated Exchange Switching System. his punched paper tape put many out of work. When it matters, bring it to Besides speeding up the process, a maximum use of Abacus Art for expert advice transmission lines was achieved by cutting out any gaps. on mounting and framing. he tape was stored in a wire basket next to the operator in loops and was automatically recalled in any clear circuits. Foundation Member of
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March—May 2010 Burwood Bulletin 11 Make yourself heard hree old guys are out walking. First one says, Try to reduce background noise “Windy, isn’t it?” Second one says, “No, it’s • For someone who is hard-of-hearing, the most hursday!” hird one says, “So am I. Let’s go diicult listening environment is background noise. T Voices are diicult to hear because they are in get a beer.” Hearing is one of the most precious senses for competition with all the other noise, so: communication with loved ones, socializing with • Try to eliminate background noise when holding a friends or simply watching TV. Living with or trying to conversation. Turn of the television and close any communicate with someone that has a hearing loss can be open windows to reduce any noise from traic diicult and frustrating. Try some of the communication • Move closer to your listener so your voice is louder tips below than the background noise. his will also make your Make it easy for them to read your lips face and lips easier to read • Face the person you are talking to. Don’t try to • Alternatively, try to ind somewhere quieter to talk converse from a diferent room or with your back Better communication tactics are only part of the turned. Before you start speaking make sure you have solution. he best help you can provide is to encourage their attention. It is easier to hear what people say the individual to seek treatment for their hearing when you can see what they are saying. loss. A qualiied audiologist can provide professional • Stand where your face is well lit. his makes it easier advice on how to manage their hearing loss. See www. to see your facial expressions and read your lips audiologyultra.com.au or call 1300 787 353 for more • Try not to talk while chewing or smoking - it makes it information. harder to understand what you are saying, and almost impossible for others to read your lips • If you talk while reading the newspaper, or lean your cheek on your hand while talking this will also make lip-reading diicult. Speak at a natural pace and level • You don’t need to shout. Speaking at a normal conversational level when talking with someone who wears a hearing aid is perfectly ok. Most instruments are programmed to amplify a normal level of speech, so if you shout, it may be too loud for the listener • Try not to talk too fast. Speak naturally, but try to pronounce your words more clearly. his will naturally slow your speech, but be careful not to overdo it • If you are having trouble being understood, try re-phrasing your sentence rather than just repeating yourself. Some words are more easily heard or lip-read than others
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1 Burwood Bulletin March—May 2010 Soy Candles Naturally By Priya Mohandoss Z andles have been around for centuries. hey fulil many purposes such as improvement in Cemotion or wellbeing, ambience or a sense of ceremony and spirituality. Wax was irst made from animal fat or ish oil. Also, bayberries from bayberry plants produced a wax that was sage green with a spicy aroma. Beeswax was used often too. Afterwards, parain, a wax that came from petroleum was discovered and became the main source for candles and melts. Since parain is an artiicial wax, it has many limitations. As it is petroleum-based, it produces soot (which is hard to remove) and can let out toxins into the air. It is cheap to buy, however is likely to smoke and easily hardens. At present, it is easily available but is a inite resource. Assorted display of candles and melts in soy wax. Soy wax, being a natural alternative, proves to be ideal for candles and melts. It is vegetable-based and is made ‘Stress Away’ blend has seven types of essential oils - from the waste of harvested soy products. It is ininite, orange, ylangylang, palmerosa, cinnamon, clove, lavender biodegradable and water-soluble. It has a low melting and cedarwood.” point, therefore the wax is soft which in turn allows the C candles to last longer and overall, be less expensive. It is ontainers People have a wide selection of containers for non–toxic so it can be rubbed on if it goes on ones’ skin. their candle such as mosaics, tealights, votives (short he containers that hold the soy candles can be washed containers), travel tins or glass jars. Otherwise, they can with soapy water after being used and then can be reilled bring their own container to see if it can be used. Tabitha yet again. has also illed larger objects with soy wax. “Once I made a Other natural waxes, such as beeswax, can be expensive, big vase candle that was auctioned of,” she said. quite sticky and leave residue in the container. Beeswax She can also add intentions but it is up to person to burns rapidly and at a high temperature due to its’ high decide whether they want to have one and what they want melting point. Also, it is not approved by vegans. mentioned for their candle. Intentions may be expressed Although parain and beeswax candles are still readily as a speciic word such as ‘happiness’ or be a blessing with used, they are either not as morally sound or of a low a few lines. quality when compared to soy wax. he only drawback he candle process is relatively easy. Soy wax chips are with soy wax is that candles, such as pillar candles, melted over a stove. If colour is desired, a colour chip cannot be made as the wax loses its’ shape due to its low is added. he wax then has to cool. Once it reaches a melting point. herefore, soy candles need to be placed in lower temperature, fragrance is hand poured throughout containers, for example, glass jars. the candle. In doing so, the strength of the fragrance is Some people, like Tabitha Dougall make and sell their maintained. hen the wax is cooled again. In the last own soy candles. She started her venture two years ago stage, it is illed into the appropriate container. he wick called ‘Lightly Scentred Soy Candles’. “It’s meditative to that is placed to make the candle is lead-free. It is made make candles and is also beautiful to create something from cotton dipped in soy wax. that someone else can enjoy,” she said. All types of soy candles and melts can be bought at To obtain soy wax, the oil is extracted from the soya candle shops, gift/homeware stores, markets, fetes, some bean chaf during soy production and then turned into lorists or online. People can also attend workshops or wax chips. hold parties to make them speciically. So when you next In terms of the soy candles, Tabitha lets people request have to look for a suitable candle to add warmth to that the colour, fragrance and container. dinner party or to simply indulge your senses, you may like to consider soy. COlOUr Plain soy wax is cream but chips can be used to obtain Courses will be held at these neighbourhood houses: colour. Some of the colours of the candles or melts are peach, yellow and light green. Boroondara - Canterbury Whitehorse – Box Hill South, Mitcham FrAgrANCe People can choose from 20 fragrances. Some of these are individual therapeutic essential oils while others are blends. “People usually buy it (the candle) by scent. Lemongrass, vanilla and lavender are quite popular. he‘Stress Away’ blend is well liked too,” she said. “he
March—May 2010 Burwood Bulletin 1 Burwood Automotive & Exha By Jef Sargeant hey’ve survived ire and lood, and seen plenty of change, but even the boys at TBurwood Automotive & Exhaust can’t ight redevelopment. In coming weeks, the business will relocate to new premises in Burwood while the landmark site on the corner of Toorak and Summerhill roads undergoes its single biggest change. he landowners have not yet conirmed what will be built on the soon-to-be vacated site, but a mixed-used development is likely given Hartwell’s relatively close location to the CBD and high-demand suburbs. A large three-storey oice building replaced a doctor’s surgery in the shopping strip only a few years ago and a 2600sq metre supermarket is due to open there shortly. Needless to say, there have certainly been a few changes at the corner site that Burwood Automotive & Exhaust and its predecessors have operated on since the 1930s. he current site was once a dealership selling and servicing Austin Morris cars in the ‘50s. During the 1960s the shop operated under the name of “Greg Smart Motors” and specialised in Mercedes Benz vehicles. In 1967 the business was sold to Bruce Wilkinson and the New owner, Stuart Edwards, Is excited about the move site became one of the earliest Datsun dealerships in the to their new premises at Duffy Street, Burwood. country. In 1978 Surrey Motors took over the business and the current association with the site began. In 1985, Bob Eslick, then a director of Surrey Motors, purchased
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1 Burwood Bulletin March—May 2010 Exhaust keeps Motoring Along the business and changed the name to Burwood Automotive & Exhaust. he Hartwell garage has seen many changes in ownership, the most recent in May last year when, after 25 years, Bob sold the business to Stuart Edwards. Stuart, who has 22 years’ experience in the industry, has worked at the garage for the past 11 years. Bob still works for the business, and will make the move with all existing staf to the new Burwood address just after Labour Day. Stuart insists that, despite such a long association with Hartwell, it’s only the The Garage was built in the 1930s location that will change. Stuart explains that after being at the site for so long, a often the customer will have a blank face. We often have close association with customers is formed. charts and carefully explain what we’ve done.” “Parents come in with their young kids then, before his rapport with customers often sees them dropping you know it, the kid is coming in with their irst car, then by to report on how their car is travelling, although such a few years later, their own kids are with them.” familiarity almost ended in disaster one time. In these days of corporate domination, focusing Bob recounts how a motorcyclist pulled in under attention on the customer and providing a diference to the business’s large awning complaining of intense dealerships is something Stuart and Bob are committed heat coming from his bike. Moments later, Bob says, to. the motorbike erupted in lames, burning much of the “We always focus on customer service,” Stuart says. awning, but thankfully not the shop. “Call it old fashioned, but it’s just that little bit extra that And then there was the time the business was looded you don’t get from the dealerships. You’re not a number. after a torrential downpour… We know most of our customers by name. We’ll give But Stuart is positive about the move to Burwood, customers a lift home, or pick them. It’s the bit that saying the new workshop has been itted with the best makes us stand out. equipment available. Stuart says the business has always relied on word of “We’ve been limited here with what we can do. Our mouth. “Once people ind us, they’re usually long term new building is a much better set up,” he says. “We’re customers.” going that extra mile to make the customers happy.” He says the high standard of customer service extends *Burwood Automotive and Exhaust will now operate from the shop front to the workshop loor. from 21 Dufy Street, Burwood. Phone 9888 7000 “Our mechanics are always approachable. It’s very easy to tell someone that we’ve change their brakes, but quite
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March—May 2010 Burwood Bulletin 1 Continuity in Caring for the Community
Z Imagine Church Celebrates 20 years of Serving Warmth for Winter is born the Community magine Church, formerly Burwood Christian Life ifecare staf wanted to be able to meet the needs Centre (BCLC), began serving meals at church of people in the community and allow them Ifor the needy and handed out sandwiches at the Lto retain their dignity in the process, without station in the mornings until research indicated that the treating them as if they were receiving charity. Lifecare needs of the community had changed and they were no is predominantly run by our willing volunteers and is in longer required. Further research indicated that the needs close proximity to schools and housing in the area, which of the community were deined by the gaps that the local enable s Lifecare to try to keep pulse with the changing agencies were not providing. he local agencies’ help was needs in the community. Currently, Lifecare is operating limited by their location and did not crossover into other a Counselling Department from their Burwood oice council areas. Being located in Evans Street, Burwood which has just recently begun to operate on two nights which is on the borders of Boroondara, Whitehorse per week. Imagine Church and Lifecare have programs and Monash City Council regions the issue of borders in local primary and secondary schools and a variety of became relevant for the staf of Lifecare. Lifecare is the programs including Imagine Rhythm and toddler and Community Care arm of the Imagine Church. When youth friendly programs, e.g., the Mainly Music program Lifecare began 18 years ago, the staf decided that they and Warmth for Winter in Inverloch. would not be limited by borders. Lifecare would address Lifecare has been operating for over a decade to try and care for the whole person with a ‘holistic’ approach to to help connect socially isolated people by running meeting the needs of the people who approached Lifecare, community lunches and more recently opening a Care rather than be limited by borders. Centre. Injured?
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