Because We Can

Southern Utah University Presidential Ambassadors 2013-2014 because we can Page 1 Campus Tour Information “Catch on fire with Enthusiasm and people will come for miles to watch you burn.” John Wesley Page 2 HERE’S thE DEAL Campus tours are essential to effective recruiting. As an Ambassador you are the initial contact for future students. You become the face and voice of Southern Utah University. “For despite all the money that colleges and universities spend on brochures, Web sites and other marketing efforts, high school students and their parents often base their impressions of an institution on the young man or woman who has led them around campus for 45 minutes (Lombardi, 2006).” So here’s the deal: “Nobody cares how much you know, until they know how much you care!” The purpose of a campus tour at Southern Utah University is to make a personal connection with future T-birds! Long after they’ve forgotten the date the Business Building was built, they will remember how you made them feel. Your job is to help them see how they can belong at SUU. To help with this objective, each Ambassador should make it their goal to learn at least four new things about the future student that can be addressed on the follow-up postcard. For example, you might ask, “What are your high school colors?” or “What extra-curricular activities are you involved with?” or “How many people are in your family?” and “How many have gone to college?” Make sure to remember their answers and then you can personalize their follow-up postcard with comments like: “Good luck in next week’s volleyball game,” or “I hope everything works out with your AP exam.” Proper conduct as a tour guide is also essential. The attitudes you express reflect not only on yourself, but on the school. Negative comments about any institution including SUU shouldn’t be made. The information shared is going to determine the atmosphere of the tour. This section of your handbook will help you answer questions; such as: “When do I talk about becoming a true T-bird?” “How do I encourage students to use the Bookstore?” “How do I handle difficult questions?” Your responsibility as a tour guide extends beyond proper conduct to a working knowledge of departments, facilities, and processes. This portion of your handbook deserves careful consideration. It will provide you with a working knowledge of facts, locations, and operations which are essential in maximizing your abilities as an Ambassador. Page 3 C CAMPUS BUILDINGS 1. AD Bennion Administration Building 24. HC J.D. & Alice C. Harris Center A 2. AL J. Reuben Clark, Jr. Alumni House 25. HP Heat Plant 3. AM Adam’s Memorial Theatre 26. JT Randall L. Jones Theatre M 4. AU Auditorium 27. JU Juniper Hall 5. BBF Bud Bowman Field 28. LEC Leadership Engagement Center 6. BC R.C. Braithwaite Liberal Arts Center 29. LIB Gerald R. Sherratt Library & Braithwaite Fine Arts Gallery 30. MC Multipurpose Center 7. BSF Baseball/Softball/Soccer Fields 31. MT Motor Pool/Receiving 8. BM Burch Mann House 32. MU Music Center P 9. BU Dixie Leavitt Business Building 33. OM Old Main 10. CA Carter Carillon 34. PD SUU Police Department HARDING AVENUE (100 NORTH) 11. CC R. Haze Hunter Conference Center 35. PEB J.L. Sorenson Physical Education Building U 12. CDL Child Development Lab 36. PR President’s Residence 13. CEC Community Engagement Center 37. PT Ponderosa Terrace CH 5 14. Cedar Hall 38. RCC Rocky Mountain Power Challenge Course P 15. CN Centrum Arena 39. SC Science Center E2 16 S 100 W. 16. COC Community Outreach Center 40. SCA Science Addition PE 100 W. 17. ED Emma Eccles Jones Education Building 41. SH South Hall BUILDING 34 UNIV BLVD 18. ELC Electronic Learning Center 42. SM Eccles Coliseum (the stadium) 35 P 19. ELL Eccles Living and Learning Center 43. ST Sharwan Smith Student Center E2 O 2 O 20. FM Facilities Management Administration 44. STH Stratford Hall A1 D1 M 21. FMS Facilities Management Shops 45. TC Tennis Courts UNIVERSITY BLVD 22. GC General Classroom Building 46. TH Engineering & Technology of main map main of further east east further 47 Properties 23. GEC Sargon Heinrich Global Engagement Center 47. USF Utah Shakespearean FestivalUNIVERSITY Administration BLVD FS C1 A FS FS UNIV BLVD A1 A3 O FS 11 S 28 A4 4 F2 A7 S FS S 26 46 A9 A8 A2 P 1 3 25 17 33 44 24 MAIN STREET 10 O 42 F1 7 9 6 15 43 8 800 WEST STUDENT CENTER CENTRUM 12 300 WEST 18 O 1150 WEST 22 INTERSTATE 15 INTERSTATE O S LIBRARY O 30 32 4112 39 40 F3 A10 29 24 F4 FS A5 FS A6 P 200 SOUTH H D7 B7 FS FS H H B3 23 13 D3 B1 B5 45 19 37 200 SOUTH O 31 14 27 FS G1 PARKING KEY B2 P B9 500 WEST 21 FS Faculty/Staff only 700 WEST O 38 ST Student only 1275 W. ST Category G2 H Housing only H A1 Lot name B4 O Open to public H DEWEY AVENUE P Any non-housing B6 permit O Page 4 G3 20 36 43 1275 W. 400 S. Property further south of main map StudENT CENTER Map S HAR W AN SMI TH STUD E NT C ENTE R ENTRANCE LEARNING CENTER UNIVERSITY JOURNAL STUDENT SUCCESS ENTRANCE CENTER OUTDOOR REGISTRATION CENTER THEATRE ENTRANCE & ADMISSIONS CASHIER CENTER FOR SERVICE WOMEN & CAREER LEARNING FAMILIES SERVICES ADMISSIONS PUBLIC FINANCIAL WELLNESS CENTER WELCOME SAFETY AID CENTER CENTER CENTER FOR C-STORE POLITICS TV EAST MALL LIVING LOUNGE WEST MALL ROOM TO CENTRUM ROTUNDA FOOD POST OFFICE ENTERTAINMENT FOOD COURT BUREAU SERVICES BLDG COOR. MULTI- CULTURAL BOOKSTORE CEDAR BREAKS GREAT BASIN ENTRANCE CONVENTION BRIAN THUNDERBIRD CENTER HEAD CIRCLE (CAFETERIA) ZION BALLROOM SUNRISE ESCALANTE TERRACE ENTRANCE ENTRANCE STUDENT LOUNGE SECOND LEVEL F ROM I - 1 5 ID CARDS SUUSA STUDENT 15 STUDENT GOVERNMENT SUPPORT EST W MAIN ST 300 EXIT 59 200 NORTH UNIVERSITY BLVD STARLIGHT VP ROOM STUDENT SERVICES N DRIVING DIRECTIONS: From Salt Lake City (Southbound I-15): Take exit 59. Turn right R E S T R OOM S onto 200 North and travel east until you reach 300 West. Turn right and travel south until you reach Southern Utah University. T E L E PHONE S N From Las Vegas (Northbound I-15): Take exit 59. Turn left onto 200 North and travel east until you reach 300 West. Turn right E L E V AT O R and travel south until you reach Southern Utah University. Page 5 TOUR PROCEduRES - Wear your Red PA polo and name tag. Wear your PA coat when giving a tour in cold weather. - Arrive at the Admissions Welcome Center 5-10 minutes before the tour or your tour hour starts. NOTE: The majority of campus tours begin at 11 AM & 2 PM. - When you arrive at the Welcome Center, check-in with the office manager and obtain the schedule of your tour. Please plan a tour route that showcases the most appropriate buildings and services for that individual tour. Make sure you know where their appointments are and point them out during the tour. You should end your tour at their first appointment. NOTE: ALL TOURS SHOULD BE ONE HOUR IN LENGTH (NOT SHORTER OR LONGER)! - At the conclusion of the Admissions Presentation, all Ambassadors giving tours will introduce themselves to the entire group. Then each Ambassador will have a photo taken with their prospective student group and begin the campus tour. PLEASE BE THERE FOR INTRODUCTIONS! This is the first impression you will get to make. Before you head out on your tour, make sure you ask if anyone needs to use the rest room. - As you begin your tour, take the first few minutes to get to know your future student a little better. Use this information to customize your tour and ensure your future student sees what will impress them the most. You have the flexibility to determine what to include on your tour. For example, someone interested in performing arts, might enjoy seeing the auditorium and Randall Jones Theatre more than the P.E. Building. Page 6 - Make sure your tour of campus includes the following: Student Center- You will start all your tours in the Student Center Upper Campus- Make sure to focus on the students’ interests Library- A must for all tours - include Special Collections and Media Collections for transfer students & parents Lower Campus- Old Sorrel, Centurium, Centrum - these should be flexible to make time for higher priority stops. PE Building- A great building to take people into if there is enough time. - ENJOY THE TOUR! If you’re not having fun, they aren’t either! - It is CRITICAL that you have them to their appointments ON TIME, but NOT EARLY. All tours who have selected a major should have an appointment with a faculty or staff member. - When you are finished, thank them for touring the campus, & ask them if there is anything else they need before you leave them at their first appointment or drop them off back at the Welcome Center. Let them know that you enjoyed taking them on the tour and that they can go back to the Welcome Center if they have any questions or get lost. - Remind them to complete their tour evaluation and return it to the Welcome Center to get their bookstore coupon. - Write a brief message on a postcard (available in the Welcome Center) to send them and place it in the bin on the front desk.

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