MANSFIELD SHIRE COUNCIL MUNICIPAL EMERGENCY MANAGEMENT PLAN 2017 – 2020 Presented to & Endorsed by Council 19 May 2015 Minor updates 05/15, 06/15, 7/15, 8/15, 9/15, 11/15, 12/15 2/16 6/16 & 10/16, 12/16, 1/17 4/17, 5/17 KM Review – commenced 6/16 by MEMPC - Plan Updated. Adopted by Council 18 July 2017 Distribution Version July 2017
AGREED EMERGENCY MANAGEMENT ARRANGEMENTS FOR THE MUNICIPAL AREA OF MANSFIELD SHIRE COUNCIL
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FOREWORD ...... 7 MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE CONTACT LIST ...... 8 1. INTRODUCTION ...... 1-1 1.1 MUNICIPAL ENDORSEMENT ...... 1-1 1.2 STATEMENT OF AUDIT: ...... 1-2 1.3 AIM ...... 1-2 1.4 OBJECTIVES ...... 1-3 1.5 THREATS & COMMUNITY RISK MANAGEMENT ...... 1-3 2. AREA DESCRIPTION ...... 2-1 2.1 TOPOGRAPHY ...... 2-1 2.1.1 OVERVIEW ...... 2-1 2.1.2 TERRAIN ...... 2-1 2.1.3 CLIMATE ...... 2-1 2.1.4 MAIN ROADS ...... 2-2 2.1.5 AIRPORTS – FLIGHT-PATHS ...... 2-2 2.2 DEMOGRAPHY ...... 2-2 2.2.1 HEALTH ...... 2-3 2.2.2 CENSUS DATA ...... 2-3 2.2.3 SPECIAL NEEDS / VULNERABLE GROUPS ...... 2-3 2.2.4 TOURISTS ...... 2-3 2.2.5 ELDERLY ...... 2-3 2.2.6 CHILDREN/YOUTH ...... 2-3 2.2.7 PEOPLE WITH SPECIAL NEEDS ...... 2-4 2.2.8 INDUSTRY ...... 2-4 2.2.9 TOURIST FEATURES ...... 2-4 2.3 MAPS ...... 2-5 2.3.1 HISTORY OF EMERGENCIES ...... 2-7 3. MANAGEMENT ARRANGEMENTS ...... 3-1 3.1 MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE ...... 3-1 3.2 MUNICIPAL EMERGENCY MANAGEMENT FUNCTIONS ...... 3-2 3.3 Municipal Overview ‘Systems View’ ...... 3-3 3.3.1 PLAN CARETAKER / MEM EXECUTIVE OFFICER ROLE ...... 3-3 3.4 MUNICIPAL EMERGENCY RESOURCE & FIRE PREVENTION OFFICER ...... 3-4 3.4.1 RESPONSIBILITIES ...... 3-4 3.4.2 MUNICIPAL AUTHORITY TO MERO’S ...... 3-4 3.4.3 MUNICIPAL FIRE PREVENTION OFFICER (MFPO) ...... 3-4 3.4.4 THE ROLE OF THE MFPO IS: ...... 3-5 3.5 MUNICIPAL RECOVERY MANAGER ...... 3-5 3.5.1 RESPONSIBILITIES ...... 3-5 3.6 COMMAND, CONTROL, CO-ORDINATION (EMERGENCY RESPONSE) ...... 3-6 3.6.1 COMMAND ...... 3-6 3.6.2 CONTROL ...... 3-6 3.6.3 CO-ORDINATION (EMERGENCY RESPONSE) ...... 3-6 3.7 COMPENSATION OF VOLUNTEER EMERGENCY WORKERS ...... 3-7 3.8 MAINTENANCE OF PLAN ...... 3-7 3.9 FREQUENCY OF MEETINGS ...... 3-7 3.10 PLAN REVIEW ...... 3-7 3.11 TESTING ...... 3-7 3.12 AUDIT ...... 3-8 4. PREVENTION ARRANGEMENTS ...... 4-1 4.1 THE ROLE OF THE MUNICIPALITY ...... 4-1 4.2 PREPAREDNESS ...... 4-1 4.3 HAZARD REVIEW ...... 4-1 4.4 COMMUNITY AWARENESS ...... 4-1 4.5 PREVENTION/MITIGATION PLANS ...... 4-7
2 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
5. RESPONSE ARRANGEMENTS ...... 5-1 5.1 BACKGROUND ...... 5-1 5.2 INTRODUCTION ...... 5-3 5.2.1 PRINCIPAL ROLE OF EMERGENCY RESPONSE CO-ORDINATORS (ALL LEVELS) .. 5-3 5.2.2 INCIDENT EMERGENCY RESPONSE CO-ORDINATOR ...... 5-4 5.2.3 MUNICIPAL EMERGENCY RESPONSE CO-ORDINATOR...... 5-4 5.2.4 REGIONAL EMERGENCY RESPONSE CO-ORDINATOR...... 5-4 5.2.5 EMERGENCY MANAGEMENT TEAM (INCIDENT CONTROL LEVEL) ...... 5-4 5.3 MUNICIPAL EMERGENCY CO-ORDINATION CENTRES (MECC) ...... 5-5 5.4 CONTROL AND SUPPORT AGENCIES ...... 5-6 5.5 LOCAL ARRANGEMENTS & PLANS ...... 5-8 5.5.1 TOWNSHIP PROTECTION PLANS (FIRE)...... 5-8 5.5.2 EVACUATION / RELOCATION & PRE PLANS ...... 5-9 5.5.3 WARNING SYSTEMS ...... 5-9 5.5.4 NEIGHBOURHOOD-SAFER PLACES – PLACES OF LAST RESORT...... 5-9 5.5.5 DESIGNATED NSP ...... 5-10 5.5.6 FIRE REFUGE ...... 5-12 5.5.7 PRIVATE FIRE REFUGES ...... 5-12 5.5.8 INFORMAL (YET LIKELY) COMMUNITY GATHERING PLACES ...... 5-12 5.6 PUBLIC INFORMATION AND WARNING OVERVIEW ...... 5-17 5.7 RESPONSE/RECOVERY HAND OVER ...... 5-20 5.8 FINANCIAL CONSIDERATIONS ...... 5-20 5.9 DEBRIEFING ARRANGEMENTS ...... 5-21 6. RELIEF AND RECOVERY ARRANGEMENTS ...... 6-1 6.1 BACKGROUND ...... 6-1 6.2 RELIEF AND RECOVERY SCOPE, OBJECTIVES AND PRINCIPLES ...... 6-3 6.3 ACTIVATION OF THE EMERGENCY RELIEF AND RECOVERY SUB PLAN ...... 6-6 6.4 RELATED PLANS ...... 6-6 6.5 ROLES AND RESPONSIBILITIES ...... 6-7 6.5.1 MUNICIPAL RECOVERY MANAGER ...... 6-7 6.5.2 RESPONSIBILITIES OF THE MUNICIPAL RECOVERY MANAGER ...... 6-7 6.5.3 MANSFIELD SHIRE RECOVERY COMMITTEE ...... 6-7 6.6 RELIEF AND RECOVERY RESPONSIBILITIES OF THE MEMPC ...... 6-8 6.7 RESPONSIBILITIES OF A RECOVERY COMMITTEE ...... 6-8 6.8 ENGAGEMENT OF COMMUNITY IN RECOVERY ...... 6-8 6.9 SUGGESTED REPRESENTATIVES ON RECOVERY COMMITTEE ...... 6-10 6.10 REVIEW, TEST, EVALUATE AND MAINTAIN THE EMERGENCY RELIEF & RECOVERY SUB PLAN ...... 6-13 6.11 RELIEF FUNCTIONS ...... 6-13 6.12 RELIEF CENTRE OVERVIEW ...... 6-15 6.13 LIST OF LOCATIONS ...... 6-15 6.14 ADDITIONAL RESOURCES ...... 6-15 6.15 TRANSITIONING FROM RELIEF TO RECOVERY ...... 6-16 6.16 IMPACT ASSESSMENTS ...... 6-17 6.17 RECOVERY ENVIRONMENTS ...... 6-17 6.18 RECOVERY SERVICES AND PROVIDERS ...... 6-21 6.19 FUNCTIONAL RESPONSIBILITIES OF VARIOUS COUNCIL UNITS ...... 6-27 6.20 RECOVERY CENTRES ...... 6-27 6.21 VULNERABLE PEOPLE IN RELIEF AND RECOVERY ...... 6-28 6.22 CRISISWORKS ...... 6-28 6.23 WITHDRAWAL OF RECOVERY SERVICES ...... 6-28 6.24 REFERENCES ...... 6-29 7. SUPPORT SERVICES, AGENCIES AND RESPONSE ...... 7-1 7.1 EMERGENCY RELIEF AND SUPPLEMENTARY SUPPLY ...... 7-2 7.1.1 RESOURCE SUPPLEMENTATION ...... 7-2 7.2 EMERGENCY RELIEF ...... 7-4 7.2.1 AIM ...... 7-4 3 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
7.2.2 ROLE ...... 7-4 7.2.3 EMERGENCY RELIEF MANAGEMENT ...... 7-4 7.3 FUNCTIONAL SERVICES...... 7-4 7.3.1 CATERING ...... 7-4 7.3.2 MATERIAL NEEDS...... 7-5 7.3.3 EMERGENCY SHELTER ...... 7-5 7.3.4 COUNSELLING, EMERGENCY GRANTS AND TEMPORARY ACCOM ...... 7-5 7.3.5 COMMUNITY ORGANISATIONS ...... 7-5 7.3.6 REGISTRATION ...... 7-5 7.4 SUPPLEMENTARY SUPPLY ...... 7-5 7.5 OTHER FUNCTIONAL AREAS ...... 7-6 7.5.1 COMMUNICATIONS ...... 7-6 7.5.2 AIM ...... 7-6 7.5.3 GENERAL ...... 7-6 7.5.4 TELEPHONE COMMUNICATIONS ...... 7-6 7.5.5 EMERGENCY RADIO ...... 7-6 7.5.6 COMMUNICATIONS RESOURCES ...... 7-7 7.6 PUBLIC HEALTH AND MEDICAL ...... 7-9 7.6.1 AIM ...... 7-9 7.6.2 PUBLIC HEALTH ...... 7-9 7.6.3 MEDICAL ...... 7-10 7.7 TRANSPORT AND ENGINEERING ...... 7-10 7.7.1 AIM ...... 7-11 7.7.2 REQUESTING PROCEDURE & SCOPE ...... 7-11 7.7.3 MANAGEMENT OF RESOURCES ...... 7-11 7.8 POST IMPACT ASSESSMENT ...... 7-11 8. CONTACT DIRECTORY ...... 8-1 8.1 RESOURSES DATABASE ...... 8-1 8.2 CONTACT DIRECTORY (NB - NOT THE RESOURCES DIRECTOR ...... 8-1 9. ALPHABETICAL INDEX ...... 9-1 10. APPENDIX: A – G ...... 10-1 Appendix A Maps LOCALITY PLAN - NORTH EAST VICTORIA ...... 10-1 MANSFIELD SHIRE – Map 2 TOWNSHIPS & LOCALITIES ...... 10-2 MANSFIELD SHIRE – Map 3 School Bus Routes (as at Oct 2016)...... 10-3 APPENDIX B STANDARD OPERATING PROCEDURES ...... 10-4 APPENDIX C SPECIAL PLANS & ARRANGEMENTS ...... 10-7 10.1 MUTUAL AID ARRANGEMENTS ...... 10-7 10.2 VULNERABLE PERSONS & VULNERABLE COMMUNITY MEMBERS ...... 10-7 10.2.1 VULNERABLE PEOPLE IN EMERGENCIES POLICY ...... 10-7 10.2.2 NESAY ...... 10-8 10.2.3 COUNCIL’S COMMUNITY SERVICES ...... 10-8 10.2.4 MANSFIELD DISTRICT HOSPITAL ...... 10-8 10.2.5 MUNICIPAL COMMUNITY SUPPORT REGISTER ...... 10-8 10.2.6 LIST OF FACILITIES WITH VULNERABLE PEOPLE ...... 10-9 10.3 EVACUATION PLANS & SCHOOL BUS DETAILS ...... 10-11 10.4 EVACUATION PRE-PLANS ...... 10-13 10.5 FIRE PREVENTION / FIRE MANAGEMENT Plan / SUB-PLAN ...... 10-13 10.6 BLUE/GREEN ALGAE PLAN ...... 10-13 10.7 INDUSTRY, TOURISM & COMMERCE ...... 10-13 10.8 LAKE EILDON PLAN ...... 10-14 10.9 WOODS POINT AND SURROUNDING DISTRICT COMMUNITY SAFETY SUB-PLAN 10-14 10.10 MUNICIPAL FLOOD SUB PLAN ...... 10-14 10.11 RELIEF & RECOVERY SUB- PLAN ...... 10-14 10.12 PANDEMIC FLU SUB PLAN ...... 10-14 10.13 HEATWAVE SUB-PLAN ...... 10-14 4 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.14 ANIMAL AND STOCK EMERGENCY WELFARE PLAN ...... 10-14 10.15 CATERING PLAN ...... 10-15 APPENDIX D RELIEF CENTRES ...... 10-17 APPENDIX E ACTION GUIDES ...... 10-20 10.16 ACTION GUIDE FOR WELFARE – for Agency Staff/ Responders ...... 10-20 10.17 ACTION GUIDE FOR EVACUATION OF BUILDING...... 10-21 10.18 ACTION GUIDE FOR FIRE- (LAND) ...... 10-22 10.19 ACTION GUIDE FOR FLOOD ...... 10-23 10.20 ACTION GUIDE FOR LAND SEARCH ...... 10-24 10.21 ACTION GUIDE FOR PLANE CRASH ...... 10-25 10.22 ACTION GUIDE FOR VEHICLE/BUS INCIDENT ...... 10-26 10.23 ACTION GUIDE FOR WINDSTORM ...... 10-27 10.24 ACTION GUIDE FOR RECOVERY - GENERIC LOSS & DAMAGE ASSESSMENT CONSIDERATIONS / FEEDBACK ...... 10-28 APPENDIX F DISTRIBUTION LIST ...... 10-30 APPENDIX G RECORD OF EXERCISES ...... 10-32
MUNICIPAL EMERGENCY MANAGEMENT PLAN AMENDMENTS
Update Date of Page Numbers Amended Description of Change No. Amendment 1. 23/12/2002 1-14, 26-28, 30, 39, 40, 43 46, 47, 51- General Update & inclusion of Catering 58, 67-72, 74,75, 91-95 Plan 2. 13/06/2003 7-9, 11, 54-56, 91-93 Committee Details & Audit 3 6/1/04 1-4, 5, 7 – 10, 12 – 16, 26, 28, 33, 34, General update, committee details, start 46, 51 – 56, 68 – 71, 91, 92 (93 – 95 of CRMS, Mt Stirling inclusion and blank & cover page Contacts update. 4 6/01/06 Cover, Page 1, Pages 5, 7-13, 15, 17, General updates. Deletion of Mt Stirling 19, 25 & 26, 28 & 29, inserting 29 a – c, responsibility, CERM, recovery info, media 30, 35, 46, 51, 54 and 70 – 72, 92 & 93 info, contacts and related plans, Ap. H 5 11/08/06 Pages 1 -10, 35 - 40, 42 & 43, 48 Updates, contacts, intro, Recovery 51-57, 68 & 69, 74 & 75, 93 - 99 overview, list & contacts & relief updated, 6 9/2007 Pages 1, 2 - 9, 11, 12, 15, 16, 20 Updates cover, contents, amendment, 33, 38, 41, 42 – 49, 51 – 58, 68 & 69, 71 committee, Audit, CERM Process, Events, & 72, 82, 92, 93 & 94 and 103 + History Response & Recovery 7 12/08/08 Pages1,5,8,9, 34,47,53, Updates cover contents, amendment, 79,81,83,92-94 committee, contact directory & History 8 Dec 08 Pages 1, 5,7,8,9,11,17,18, 29b,31-34 & General Updates +, replacement of Part 6 35-42 48 49, 51-58, 68, 70 & 71, 73 & “Recovery” and Appendix I (that is i) 74, 91, 95 – 153. Recovery Supplement 9 26 May 09 Cover sheet, P 5, 8- 11, 21, 22, 26, 28, General Update 56, 58, 89 & 90, 92 10 10 Feb 2010 Cover sheet, P 5, 7 - 9, 16, 25a, (after p Update contacts, Update CRMS, 35) F & G & K -T, distribution & for Busses, 45, 51–58, 68, 70, 85 - 86, 92 evacuation/relocation & general. 11 Dec 2010 2 – 9, 21 & 22, 25a, 30 – 34,F & G, K – Update incl. ‘Special Plans, Community Dist 17/12/10 N, Q & R, 42, 42a & b & 43, 48 - 58, 63 - Support Register ( vulnerable persons ) 72a, 74&75, 89 - 92, 102 -109, 116 TPP’s & NSP’s (p 34), Insert Bus route &117, 124 – 137, 141&142, 159 &160 details, update response & relief, & Maps 12 Jan 2013 Reissue of Document Plan and format review & adoption , Final review November 2012 July - inserts 2012 Released to Committee for review Nov Audit, 13 May 2013 – Update Various prompted by Red Cross + general Nov 2013 review and update incl status Woods Dist. Feb-14 Point Fire Refuge, Committee 14 March 2014 5-5 & 5-6 Additional NSP’s x 2 15 14 Nov 2014 E copy circulated and updated to Web General Review and Update & Crisis Works 5 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
16 16 Dec 2014 2 pages – Committee & Contacts Added CFA RDO Contact no. 17 May 2015 General review & broad update. Committee input incorporated with general Issued 15 Reissue of Document. Presented to & updates incl CERM process, redevelop May 2015 Endorsed by Council 19 May 2015 Section 6, Evacuation Plans etc 18 May 2015 Included Maps x 2 in Sec 2.3 Maps showing Demographics and reference to Evacuation Route planning titled Municipal Overview’. 19 June 2015 General Update through All Parts Refer to separate feedback report 15 June following Audit Panel Meeting and detailing changes to format & Section recommendations locations & minor clarifications/additions. 20 August 2015 P 8 - 10 - Version Posted to Web Page Updates to Committee details emailed to Committee, State Library, etc 21 20/8/15 Pages 5.6 - 5.8 Updated Response Table 5.5 22 10/8/15 Section 10.10 Updates to Vulnerable Locations table Updates to Relief and Recovery section in Section 6 – 6.2, 6.3 and 6.6 line with EMMV 23 17/9/15 Update re catering, evacuation plan Referenced Police Emergency and Command Site. Updated GVW contact Minor changes following Audit outcome Update Certificate and reference to 12/10/15 Debriefs. DHHS Contact details updated 16/10/15 Added local Red Cross details (Sue W) 6 Nov 2015 p.8, etc Update to MERO Deputy, Ranger & Building Practitioner Added Exercise 3 Feb 2016 Various minor contact updates Insert On-call no. for MRM, Committee Chair and DELWP District and Mansfield contacts Addition of section 5.6.8 Informal (Minor format update 24 Feb 2016) (yet likely) Community Gathering Places 21 6 2016 MRM Contact detail Updated x 3 locations 7/9/16 R& R Update. Hospital CEO updated SA Red Cross details updated KM Updated Sup Plan status – Sec 4.5 KM 19/10/16 School Bus Routes detail added Revised Plan Distribution to All 24/12/16 Web site upload and update posted to Crisisworks 23 Jan 2017 Committee, Recovery Committee & Updated Councillors, committee and Contacts directory DHHS data - KM 20 April 2017 Committee & Contacts update RMB 26 May 2017 Contacts Committee, Call-out and Review and additional details referenced Adjoining Municipalities in confidential font 8/6/17 Multiple pages updated – contacts reviewed, MECC purpose redrafted (incl Appendix B) 18 / 26 July Adoption by Council & final edits before Redistributed current version, variation to 2017 release & circulation to a)web b) Community Representation on MEMPC distribution list & c) notification to Updated DET & FEMO details 26/7 & Committee re availability on Crisisworks School Bus route driver etc details
6 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
FOREWORD
The economic and social effects of emergencies including loss of life, destruction of property, and dislocation of communities are inevitable.
Coping with hazards gives our reason and focus for planning. Hazards exist within all communities whether they are recognised or not.
The Mansfield Shire Council Municipal Emergency Management Plan has been produced pursuant to Section 20(1) of the Emergency Management Act 1986.
This plan addresses the prevention of, response to and recovery from emergencies within the Mansfield Shire and is the result of the co-operative efforts of the Municipal Emergency Management Planning Committee and assistance from Victoria State Emergency Service North East Regional Headquarters and recognises the previous planning activities of the municipal area.
EMERGENCY CONTACT PERSONNEL
Details of Emergency Personnel are supplied and published in the Municipal Emergency Management Plan with their complete knowledge and agreement.
Personal details are to be used only for contact in emergency related matters. Privacy provisions apply. TEXT shown thus indicates ‘confidential text’ – not shown in ‘public’ version of Plan
Under no circumstances are details to be reproduced or distributed for any purpose other than emergency contact.
EMERGENCY
Emergency means an emergency due to the actual or imminent occurrence of an event which in any way endangers or threatens to endanger the safety or health of any person in Victoria or which destroys or damages, or threatens to destroy or damage any property in Victoria, including, without limiting the generality of the foregoing; • an earthquake, flood, windstorm or other natural event; and • a fire; and • an explosion; and • a road accident or any other accident; and • a plague or an epidemic; and • a warlike act, whether directed at Victoria or a part of Victoria or at any other State or Territory of the Commonwealth; and • a hi-jack, siege or riot
7 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE CONTACT LIST One Electronic (E) copy of the Plan provided to each of those named below on Memory Stick or Paper Copy (P) where required
The Municipal Emergency Management Planning Committee (MEMPC) will vary from time to time depending on need, but the following are regular members of the committee:
No. COMMITTEE NAME/ADDRESS ORGANISATI PHONE / FAX and POSITION ON Plan Chief Mr Alex Green Mansfield OFFICE PH:5775 8555 1E Executive Chief Executive Shire Officer Officer FAX: 5775 2677 Private Bag 1000 [email protected] MANSFIELD 3724 Chairperson Crs. Attley & Olver Mansfield OFFICE PH:5775 8555 2 E Address as above Shire Municipal Kevin Murphy Mansfield PH: (desk) 5775 8544 Emergency + Municipal Fire Shire AH: (HOME ) 5775 1150 3 E Resource Prevention MOB: 0408 576 335 [email protected] & P Officer (MERO) Officer (MFPO) & On call officer Sat Phone & Municipal Environmental will address (try as last resort unless Emergency Mgt. Health Officer or refer arranged in advance) Executive (EHO) 57758555 Deputy MERO Paul Valente Mansfield PH:5775 8521 4 E Senior Civil Engineer Shire Council MOB:0419530679 Deputy MERO Greg Cameron Mansfield 5 E x2 (Field Services) Shire Council 6 E VACANT Municipal Melanie Hotton Mansfield PH:5775 8568 7 E Recovery Community Services Shire Manager (MRM) Manager On call officer [email protected] Address as above 5775 8555 On Call MRM Officer [email protected] 0437 751 502 (added 12/15) c.gov.au Deputy Municipal Amanda Lovick Mansfield PH: 5775 8549 8 E Recovery Business Services Shire MOB: Manager (MRM) Coord. Com. Services [email protected] Deputy Municipal Michele Padbury Mansfield PH:5775 8569 9 E Recovery Community Services& Shire MOB: Manager (MRM) Finance Counsellor [email protected] Deputy Municipal Sue Arndt Mansfield PH: 5775 8555 10 E Recovery Municipal Emergency Shire MOB: sue.arndt @mansfield.vic.gov.au Manager (MRM) Resource Officer
8 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Municipal Act. Snr Sergeant Victoria PH: 5775 2555 11 E Emergency Mick Layton Police MERC MOB: & P Response Mansfield Police Coordinator High Street FAX: 57751 (MERC) Mansfield 3722 276 Station or in his absence a Commander Mansfield Sergeant Regional Supt Andrew (Non Committee PH: 9837 7844 12 E Emergency Humberstone Member) MOB: Response Eastern Region Victoria Police Eastern Headquarters (Regional) Coordinator. 420 Burwood Hwy (RERC ) Wantirna STH 3152 Victoria Police EM Inspector (Non Committee BH: 13 E Regional EM & Response Member) MOB: Inspector Coordinator Victoria Police & Response Paul HARGREAVES (Regional) Coordinator 21-33 Handley St, (REMI ) Wangaratta 3677
Community Representatives
14 P Community Rep Mr Roland Vella Mansfield
16 E Community Rep Ellen Hogan Mansfield
E Community Rep Tony Lovick Merrijig
E Community Rep Imogen Smith Mansfield
17 E VCC Stuart Gray VCC (initially interim arrangement as at 10 / 16) 18 P Woods Point Ken Dwight Woods Point Community Margaret Martyn (Sec) Community Safety Safety Committee Chair Committee
19 E Community Mansfield PH:57752 333 Radio Station Community PH:57773732 Radio See Part 3.10
9 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
AGENCIES Country Fire District Ops Manager District Officer PH: 57202300 20 E Authority Stewart Kreltszheim AH: Above Representative & Catchment Officer Catchment Off. FAX: 5721 3497 Terry Heafield CFA District 23 HQ P.O. Box 565 On Call RDO WANGARATTA 3677 Country Fire Mr Rowan Neely Mansfield Fire PH: 21 E Authority Group Community Brigades MOB: Representative Safety Officer Group - FAX: PO Box 437 Community MANSFIELD 3724 Safety Officer Department of Mr Lucas Russell Department of PH:5733 1241 22 E Environment Fire Officer Environment MOB: Land Water & DELWP Land Water & FAX: Planning Highett Street Planning l NB Copy of Minutes & Agenda also to Representative MANSFIELD 3722 Department of Dr Lee Manning DEDJTR Regional Agency Commander 23 E Economic District Veterinary Benalla (DEDJTR Agriculture) \ Development, Officer Hume Office Hume Office 5761 1610 PH: 5761-1507, Jobs, Transport PO Box 124 FAX: 03 5762-1685. and Resources BENALLA 3672 MOB:
Department of DEECD Department of Ph 24 E Education & Att Petra Mackay, Education & M Training 295 Springvale Road Continuing Glen Waverly 3150 Development Emergency Mgt Support Officer – Department of (Non Committee Member) Dept of Health 24hr emergency hotline 25 E Health and Hume Region & Human Human Services PO Box 460 Services (Not for Public) Regional EM Wangaratta VIC 3676 Emergency Regional DHHS activation Management
Department of Leo Ryan- DHHS Leo 26 E Health & Human Emergency Manager Primary MOB: Services Po Box 460 Response AH: Delegates & Wangaratta Vic 3676 Activation
Alternates Sally M cCarron 57220604 &
Mark 5722 0517 &
Goulburn Steven Hall, GMW PH: 5774 3926, 27 E Murray Senior Reservoir FAX: 5774 3990 Water Authority Controller MOB: Representative 19 High Street Eildon Vic. 3713.
10 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Goulburn Jessica Hunt GVW Ph: 5832 0400 28 E Valley Risk Mgt Officer - DIRECT: Water Asset Performance Minutes & FAX: 03 5831 4061 Corporation G V W Agenda x 2 to S Nash : & Representative PO Box 185 Tony Nolan: Shepparton 3632 Mansfield & Cameron Butler Mansfield Ph: 5775 8800 29 E District Hospital CEO Mansfield Hospital Fax: 5775 1352 Representative District Hospital , PO Box 139 Neil Allen MANSFIELD 3722 (nominee) Medical/ Ambulance Victoria Emergency PH 24 Hour : 30 E Ambulance Stn Officer Greg Margetts Management Representative C/- Ambulance Ambulance Station 3 Curia Street Victoria MANSFIELD 3722
Mount Buller / Lyndsay Jackman Mt. Buller PH:5777 6077 31 E Stirling Resort Development & Operations Stirling Alpine FAX: 5775 6219 Management Manager , MRM, Resort Mobile Board Summit Road Management Representative Mount Buller 3723 Board
Red Cross Red Cross Divisional Red Cross Mob 32 E Representative Operations Officer Vacant
VICSES Mr Tom Thoburne VICSES MOB: 33 E Controller VICSES FAX: 5775 1740 PO Box 472 Flood or Storm Duty Officer MANSFIELD 3722 132 500 MOB: [email protected] VICSES – VICSES PH: 92 569650 34 E Emergency Northeast Region FAX: 92 569671 Management 64 Sydney Rd [email protected] Officer BENALLA 3672 Unit activation Flood or Storm 132 500 John Newland R DO 24/7 - Neil Payn (ESTA)
Total 36 Electronic copies (E) of Plan & 3 Paper (P) based copies for above Group NB Most up-to date version will be available from CRISISWORKS
SPECIALIST SUB-COMMITTEES When appropriate, one or more specialist sub-committees of the MEMPC will be formed on subjects of major significance to the municipality, such as specific risks and related issues. This does not mean other individuals or relevant groups will be excluded from membership. The complexity and resources of the municipal district will influence its size
11 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
1. INTRODUCTION
1.1 MUNICIPAL ENDORSEMENT This plan been produced by and with authority of Mansfield Shire Council pursuant to Section 20 (2) of the Emergency Management Act 1986.
The Mansfield Shire Council understands and accepts its roles and responsibilities as described in Part 4 of the Emergency Management Act 1986.
This plan is a result of the co-operative efforts of the planning committee after consultation with those agencies and organisations identified therein.
For a 2 year period commencing on 20 March 2003, Mansfield Shire Council acted as ‘principal municipality’ for emergency management for the Mt Stirling Alpine Resort area. This arrangement ceased April 2005 when Mt Buller – Mt Stirling Resort Management Board assumed responsibility.
Due to its unique properties and particularly its isolation, a sub plan has been developed for the Woods Point area and was adopted by the Committee at its meeting on 15 October 2007. This plan was revised and updated July 2012.
A Municipal Public Health sub plan has also been developed together with a Heatwave and Pandemic Plan - 2011.
In response to a report to Council the following resolution was carried as of the 16 August 2011. Similar resolution have been represented and adopted by Council
That Council:
• Receives copies of recent Minutes from: The Municipal Emergency Management Planning Committee The Municipal Fire Prevention/Management Committee • Reconfirm its endorsement of the Municipal Emergency Management Plan, the Committee membership and its proposed expansion as per the recent Committee Minutes (invite Vic Roads, Catchment Mgt. Authority & Parks Vic to committee or sub-committee) • Reconfirm the ability of: The Municipal Emergency Resources Officer (as Municipal Emergency Management Executive Officer) & The Municipal Recovery Manager (are required) to initiate consequential updates to the Plan – confirmed by Council Nov 2012, 19 May 2015 and 18 July 2017
Format of Plan, details re Vulnerable people’, replacement Audit Certificate added. Council had adopted a Relief & Recovery sub-plan which provides additional direction to this area and is thus an adjunct to Part 6 of the MEMP and Appendix D Emergency Relief Centres.
Municipal Fire Management Plan finalised & adopted November 2012 Reviewed and represented 2017 Municipal Flood Plan & Municipal Animal and Stock Emergency Welfare Plan adopted 2014 as additional sub-plans.
1-1 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
1.2 STATEMENT OF AUDIT:
(Valid for 3 years) Audit conducted 9 June 2015 Due 2018
1.3 AIM
1-2 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
The aim of this Plan is to detail the agreed arrangements and/or operational activities that will be managed or undertaken for the prevention of, the response to, and the recovery from, emergencies that could occur in Mansfield Shire as identified in Part 4 of the Emergency Management Act, 1986 & Emergency Management Act 2013
1.4 OBJECTIVES
The broad objectives of this Plan are to: a. Implement measures to prevent or reduce the causes or effects of emergencies. b. Manage arrangements for the utilisation and implementation of municipal resources alone or in association/liaison with other nominated departments or agencies in response to emergencies. c. Support or manage support that may be provided to or from adjoining municipalities. d. Assist the affected community to recover following an emergency. e. Complement other local, regional and state planning arrangements.
1.5 THREATS & COMMUNITY RISK MANAGEMENT
A hazard analysis of all perceived threats to the municipality has previously been conducted by Councils MEMPC. This process was not intended to exclude any form of emergency and, to this end; this document has adopted a flexible "all hazards approach".
A summary of the hazard analysis and its findings is located in Part 5 of this plan.
In accordance with ‘best practice’ Councils MEMPC undertook 2014 / 15 the formal process of “Community Emergency Risk Management”. The process followed was the model facilitated by Vic SES in line with AS/NZS & Emergency Risk Management Applications Guide. Phase 1 of the process involved the development of policies, procedures and terms of reference Phase 2 which was completed during 2005 and can be termed the ‘Action’ phase. This is the investigation, information gathering and analytical phase. Data has been collected particularly about communities at risk, risks identified and analysed (likelihood and consequences) and the risks prioritised initially as a draft. Phase 3 examined what can be done to prevent, mitigate, avoid or alternatively to accept the risk. This ‘decision phase’ resulted in the Committee recommending treatment options and the rational to Council and other stakeholders. A number of the strategies are now in the process of implementation.
A summary of the 18 strategies can be found in Part 4 ‘Prevention Arrangements’. This has been updated following the Community Emergency Risk Assessment CERA procedures undertaken lead by Regional SES Officers 2014/15 – completed April 2015
1-3 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
2. AREA DESCRIPTION
2.1 TOPOGRAPHY
2.1.1 OVERVIEW
Mansfield Shire Council was first proclaimed on 31 December 1866, amalgamated with the City and Shire of Benalla on 18 November 1994 to form Delatite Shire. After de-amalgamation of Delatite Shire on 28 October 2002, Mansfield was re-established as its own Municipality.
The Shire is located in the North East region of Victoria approximately 180 kilometres from Melbourne and shares its boundaries with the Municipalities of Benalla Rural City, Wangaratta, Murrindindi, Yarra Ranges and Baw Baw.
The Shire is elongated in shape such that the distance from the northern extremities Sandy Creek at Barjarg/Nillahcootee to the southern end - Woods Point/Matlock is 100 kilometres compared to its average width of 50 kilometres and covers an area of approximately 4200 square kilometres.
The Alpine Resort areas of Mt. Buller and Mt. Stirling are surrounded by (within) but not part of the Municipality following the formation of Alpine Resort Management Boards. For the purpose of the Emergency Management Act, Council had accepted the role as Principal Municipality and had assumed responsible for emergency management planning within Mt. Stirling Alpine Resort however that arrangement was terminated with the formation of the Mt Buller Stirling Resort Management Board.
2.1.2 TERRAIN
The central to northern part of the municipality generally follows the Broken River valley which transitions from hilly to undulating landform toward the north.
The terrain in the southern areas is best described as generally hilly to mountainous particularly south and east of Mansfield and extending to the Woods Point area. Lake Eildon and the mountains of Mt Buller & Mt Stirling are nationally recognised icon locations that emphasise the variety of terrain.
2.1.3 CLIMATE
Due to the variation in terrain, there are several microclimates within the Shire. The Municipality generally enjoys a warm climate apart from the Alpine areas, with average mean annual temperatures during summer in the high 20’s to top temperature in winte r of 13.7 oC and mean annual rainfalls of 716mm.This rainfall also varies significantly. In the Alpine areas average mean summer temperatures vary from 15.5 oC maximum to 6.6 oC minimum with average mean winter temperatures varying from 1.6 oC maximum to -2.8 oC minimum.
2-1 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
2.1.4 MAIN ROADS
The municipality is traversed by a number of significant road transport networks as follows: Midland Highway north of Swanpool (vehicles per day: 1780) traverses the Shire from Benalla to Mansfield and with Midland Link to Maindample. (Vehicles per day: 1420) These roads essentially provide an east-west link for major traffic flows in addition To offering alternative routes for traffic east and west of Melbourne to link into the Hume Freeway.
Mt Buller Road (vehicles per day: 1690) between Mansfield and Mt Buller / Mt Stirling.
This road links with both the Maroondah and the Midland Highway and it provides Access to the tourist attractions located in the Mt Buller and Mt Stirling regions including (snowfields In winter & bushwalking etc in summer). A link is also created by the Secondary road to Woods Point and Licola via Jamieson.
Maroondah Highway (vehicles per day: 3300)
This road links to the Mt Buller Road and the Midland Highway at Mansfield and Midland Link Road at Maindample. The Highway is the principal route for travel to Melbourne via Merton at the municipal boundary then via Alexandra or Yea. Travel time to Melbourne is 2 ½ hrs. Heaviest traffic conditions occur during the weekends of the winter snow season, Easter and Christmas.
2.1.5 AIRPORTS – FLIGHT-PATHS
The Municipality is traversed by commercial aircraft en-route between Melbourne and Sydney etc. A small private airstrip exists adjacent to the intersection of the Mt. Buller Tourist Road and the Mansfield Woods Point Road, three kilometres east of Mansfield. A helipad is located at this site – replacing facility adjacent to the Mansfield SES headquarters in the Mansfield Township. An additional permanent helipad exists at Pinnacle Valley Resort Merrijig. Numerous other airstrips and helipads are located throughout the area.
2.2 DEMOGRAPHY
Whilst the Shire has a residential population of 8,474 (2016) the estimated average population is higher with the presence of many non – residents and tourists.
The Municipality’s main population centre is Mansfield (2,800). There are a number of smaller settlements such as: Bonnie Doon, Tolmie, Merton, Jamieson, Sawmill Settlement, and Woods Point etc. The area has a significant non-resident population with a large percentage of dwellings being holiday homes. The area population grows considerably every weekend – see set of maps below on pages 2 -8 & 2-9.
2-2 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Its key economic drivers are tourism, farming, building industry and lifestyle living. The area enjoys approximately 1.2 million visitors per annum, which generates approximately $134 million revenue.
2.2.1 HEALTH
Like most areas of Rural Victoria, the Municipality has an ageing population and the location & lifestyle is also attractive to retirees. The general community health is not dis- simular to the State. A Hospital and two medical clinics and an autistic centre with off-site accommodation are located at Mansfield.
2.2.2 CENSUS DATA
Over 80% of residents were born in Australia or the UK/Ireland (ABS 2016). The greatest proportion of the population is aged 50 – 60 years.
This has been predicted to further rise to 28% or 3,060 people by 2026.
2.2.3 SPECIAL NEEDS / VULNERABLE GROUPS
A number of special needs groups have been identified to highlight their vulnerability in times of emergency and which will require special consideration in each case. See Appendix C, Section 11 (Special Plans and Arrangements).
2.2.4 TOURISTS
Because of the attractions of the Alpine and Lake Eildon areas it is considered that many visitors would have limited knowledge of the area. The winter snow season attracts many overseas visitors to the area with bus services being the principal mode of travel. Language may not be English.
2.2.5 ELDERLY
The 2016 Census data indicates that 1904 people representing 21% of the population are over 65 years of age. This demographic has increased by 4% since 2011. There is a nursing home and retirement centre in Mansfield township operated by the Mansfield District Hospital. A supported residential facility is located opposite the Mansfield Golf Club on the eastern edge of the Mansfield township.
2.2.6 CHILDREN/YOUTH
There are a number of pre-schools, childcare centres, primary and secondary schools within the Shire.
2-3 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
2.2.7 PEOPLE WITH SPECIAL NEEDS
An Autistic Centre together with a workshop and accommodation facilities is located at Mansfield.
2.2.8 INDUSTRY
Major industries in the area are as follows: Tourism - skiing, horse riding, accommodation including Alzburg Lodge, Pinnacle Valley, Eildon Country Resort. Farming & Agriculture - cattle, sheep, horses, seed Mt. Buller (Mt. Buller Alpine Resort Management Board) Mt. Stirling (Mt. Stirling Alpine Resort Management Board) Timber Industry
2.2.9 TOURIST FEATURES
The Municipality is the centre of one of the most diverse tourist destinations in the State of Victoria and the superb year round climate enables active participation in all sports and leisure pursuits.
Mt. Buller & Mt. Stirling resorts are managed by the Mt Buller Mt Stirling Alpine Resort Board which performs most Municipal functions. The resorts are located to the East of Mansfield and are the State’s most popular snow skiing resorts in winter. At other times of the year significant numbers of visitors enjoy bushwalking, adventure activities and the scenic beauty of the high country. Lake Eildon, close to Mansfield is a Mecca for water sports enthusiasts and others. The high country also features the hut from the film set of Craig’s Hut used in the Man from Snowy River movies (no access in winter). Ned Kelly and his gang etched a place in history when they shot three policemen near Mansfield. The Kelly Tree and nearby bushranger hideout, Powers Lookout, are a short drive from Mansfield. Mansfield has a busy festivals and events program and includes:
Tolmie Sports - second weekend in February; The High Country Festival and Spring Arts range of activities over 11 days before and during the Melbourne Cup Day each year; Vintage Festival - gourmet food and wine in late April; Merrijig Rodeo on the Labour Day weekend; Mansfield Show - third Saturday in November; Holden High Country Cycle Challenge - held during March Targa High Country (road race on closed Public Roads - 16 stages, around 200 vehicle participants) from Mt Buller into Euroa, Whitfield and Eildon over a weekend early November and with a event in Mansfield main streets on the Saturday afternoon / evening. Bush Markets are held in Highett Street on 4 Saturdays during the year on Australia Day , Easter, start of Snow Season and the Saturday preceding the Melbourne Cup.
2-4 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
See below maps of the Municipality that give an indication of Population density presented as Residential and on the 2 nd Map Visitor and Resident peak populations. A 3 rd map will also be incorporated shortly that identifies mobile phone coverage ‘black-spots’ within the Municipality
2.3 MAPS A set of Municipal maps detailing the area covered by this plan can be found in Appendix A. The following couple of maps detail some demographic information regarding our population and contrasts how this changes with routine visitors - inserted May 2015 The Municipality and principal settlements by Name and roads is on P 10 – 3
2-5 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Additional Maps relating to pre-planned Evacuation of high risk areas are held by Police.
2-6 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
2.3.1 HISTORY OF EMERGENCIES
2-7 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
A summary of major emergencies in this Municipal area and region is many but the main events are as follows;
1975 Fords Creek Flood 1983 Pines Fires near Goughs Bay 1990 Merton/Ancona Fire (Strathbogie Fire) 1993 (Oct) Flood across Benalla Road & Mt Buller Road at Fords Creek 1996 Pines Fires near Goughs Bay 1998 Dec. Windstorm – SEC pylons, several homes 1998/99 Woods Point Flood 1999 Black Creek Motor Vehicle Accident (2 vehicle collision) 3 fatalities, 5 severe casualties 2000 (June) Snow Storm – Numerous people trapped in bush 2000 Mount Samaria search – Autistic Boy 2000 Mount Skene – Helicopter crash & search 2003 Alpine Fires January – February. Heightened alert locally 2006/07 December 2006 – January 2007 Significant fires termed ‘Mansfield Fire Complex’ and later redescribed as the ‘Great Divide Complex’ then followed in Mid January by the separate Tatong / Tolmie Fire. MECC established for both. Note: Few injuries and no death despite prolonged and extensive incident. Loss of numerous dwellings particularly in Gaffney’s Creek and the A1 Area. See also Appendix H
2009 Black Saturday Feb 7 th – Horrendous weather forecast eventuated as predicted with Fire rating index of 170 (normal scale ends at 100). Fires impacted significantly on many parts of Victoria including the devastating effect on many nearby townships with loss of life – 173. Royal Commission formed to receive evidence and propose methods to address with report released August 2009 and all Recommendations adopted by Government – in the process of implementation. Formation of EMV and Emergency Services Commissioner
2014 9 Feb 2014 – MECC established for Code Red type fire risk day – no incidents
2015 Sizable Fires in Barjarg and Ancona – minimal public impact
2016 Missing Person Search – Sawmill Settlement (Fatality)
2-8 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
3. MANAGEMENT ARRANGEMENTS
3.1 MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE
This Committee – nominated on Part 1 , is formed pursuant to Section 21(3) & (4) of the Emergency Management Act, to formulate a plan for the Council’s consideration in relation to the prevention of, response to and the recovery from emergencies within the Mansfield Shire Council.
The following persons shall make up the Municipal Emergency Management Planning Committee:
Chairperson – Councillor with Portfolio responsibility Municipal Emergency Response Coordinator (Police)- MERC Chief Executive Officer - CEO Municipal Emergency Resource Officer - MERO Municipal Recovery Manager - MRM Community Representatives Agencies VICSES Representative Fire Service Representative - CFA & DELWP (former DEPI) / Parks Vic Dept Health & Human Services (DHHS) Other Police Representative Persons responsible for Functional Areas within response or support roles; Animal Health & Welfare Rep - DEDJTR (former DEPI) Department of Education and Training (DEECD) Medical / Ambulance Representative (AV & Mansfield Hospital) Red Cross & Welfare Agencies, Victorian Council of Churches Water Authorities (GVW & GMW) Road Authorities Mt Buller / Stirling Alpine Resort Representative and # Others as required
Council endorsed during 2014 the establishment of and the Membership of an Executive Committee comprising Officers, Agencies and Community representatives. The Committee and this subcommittee has Terms of Reference, finalised September 2015. The Executive Committee will also constitute the Fire Management Planning Committee and is comprised of: MERC (or other Police rep) CFA (Regional and Group) DELWP (District Manager Goulburn Lucas Russell) DEDJTR Animal welfare – (Dr Lee Manning) SES (Regional and Local Unit Controller) DHHS (Sally) Ambulance Vic. (Station Officer - Greg Margetts) Community Reps from MEMPC (5) MERO/MFPO & MRM (and/or deputies)) as at May 2015 & 2017
3-1 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
3.2 MUNICIPAL EMERGENCY MANAGEMENT FUNCTIONS
Mansfield Shire Council accepts responsibility for management of municipal resources and the co-ordination of community support to plan and prepare for unplanned emergency situations in order to proactively and responsibly counter the effects of an emergency prior to, during and post an event or incident. This includes the management of:
(a) The provision of emergency relief to combatants (if necessary) and affected persons during the response phase; (b) The provision of supplementary supply (resources) to Control and relief agencies during response and recovery; (c) Municipal assistance to agencies during the response to and recovery from emergencies; (d) The assessment of the impact of the emergency; and (e) Recovery activities within the municipality, in consultation with Department of Health & Human Services.
In order to carry out these management functions, the Mansfield Shire Council relies on notification from Incident Controllers or their Agency and will form an Emergency Management Group if necessary given the circumstances. This group will consist of:
Municipal Emergency Response Coordinator (MERC) Municipal Emergency Resource Officer (MERO) & MEMPC Exec Officer Municipal Recovery Manager (MRM) Control Agency Representative Chief Executive Officer (CEO) Others co-opted as required Alternatively the function may be performed via Council involvement in an Emergency Management Team established by the incident Controller. Where appropriate, the emergency management group or part thereof will commence discussions or convene in preparation for or when the scale of the emergency dictates the requirement for the provision of any of the functions outlined above. Members of the emergency management group will liaise to determine what level of activation is required.
The functions of the emergency management group will be carried out in consultation with: • The Municipal Emergency Response Coordinator, with respect to the co-ordination and provision of resources. • The control agency.
The specific responsibilities of the MERO the MRM and others are detailed as follows. Delegations updated by Council April 2015
3-2 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
3.3 MUNICIPAL OVERVIEW ‘SYSTEMS VIEW’
Emergency Management Systems View
(Updated February 2015) Outcomes • Community resilience (social, economic, Cooperation Be Present Suppliers built & natural environment) Integrity Universal Make their Day • State & Federal Government (Grants) • Business continuity Values: Balance Choose your attitude • Councillors Principles: • Strong relationship with all customers Professionalism Seek Reality • Consultants & contractors • Collaborative emergency management • Other Local Governments (staff preparation, planning and delivery sharing) To provide a comprehensive, responsive and integrated emergency management Customers • Other statutory authorities Mission : system that coordinates and delivers resources to protect lives, property and the • Internal and all business units • MAV environment through Councils’ mitigation, preparedness, response and recovery actions from all natural and man-made hazards that may impact our Shire. • External suppliers & stakeholders Inputs • Communities • Committees Outputs • Legislative compliance Deliver a comprehensive emergency management program which is implemented Vision : for the protection of life, property, the environment, and economic wellbeing. • MEMP and its sub-plans • Planning • Standard Operating Procedures • Advice • Trained EM staff • Information • Greater community capacity in EM • Capacity to leverage Our People Conversations / Relationships planning & developing EM Plans funding for prevention, • Executive Officer Emergency • Within and between our team • MECC operations that support improved relief & recovery Management • Within and between the internal & external response Other Stakeholders • MERC, MERO’s, MRM’s, EMLO, emergency management teams, agencies • Emergency Relief Centres for communities • Communities, other Internal EM staff. • Between our team and other stakeholders • Improved disaster preparedness and • Businesses • MFPO, A/MFPOs • Between our team and State Govt. warnings • VicRoads • Project staff (Temporary) • Between our team Councillors' i.e. briefings • Effective disaster-recovery programmes • Parks Victoria • Recovery staff (Temporary) • Between our team and communities • Ausnet Services • Councillors • Between our team and suppliers Results Measures • Ambulance services Value Adding Chain • EM meetings conducted & supported • Water Authorities • CEPs in place for high risk locations • Emergency Broadcasters Processes Process Measures Assets • Current VP Registers in Crisisworks • Health services providers • Admin Spt to the MEMPC and its sub Committees • EM committees supported, informed & • People • Adequate staff trained for EM roles • Hume LGAs and working groups (MFMPC, MFEPC active • iPad x 2 • MEMP audited • Salvation Army • Chair Internal EM Planning Group • Chair attends each meeting • Cameras x 1 • EM Plans/SOPs in place • Facilitate Community Emergency Planning • CEPs developed for high risk locations • Cars • All legislation responsibilities met • Organisational EM capacity building • VP Registered maintained • ERC Kit x 2 • All Grants acquitted appropriately • Provide Mngt, Coord & continuity of EM Planning, • Recruitment & EM Trg levels maintenance. • Recovery Kit Targets • VicPol • DoT and up-to-date EM Plans, SOPs and Guidelines • EM Plans, SOPs and Guidelines reviewed & x 1 • VP Registers updated twice per year • CFA • CWA • Maintain VP Registers updated regularly. • Mobile • 4 MRM, 4 MERO, 4 EMLO, ERCM & ERC • VICSES • DTPLI • Activate EM plans/SOPs in relation to responsibilities • EM plans/SOPs activated phones, staff & Crisisworks staff trained • DELWP • EPA • MECC/ERC management & operations • MECC/ERC audits • Sat phone • MEMPlan audit met 100% • EMV • VGC • Activate SC staff for MECC/ERC operations • MECC/ERC activation debriefs/actions • Printers • 1 MEMP Exercise per year • Red Cross • VCC • Recovery Mngt & coordination • Recovery activation debriefs/actions • Computers • Plans & SOPs reviewed yearly • DET • DTF • Work with other LGAs, agencies and organisations to • Recovery meetings/planning • Intellectual • ERC audits every 4-years • DSDBI • Centrelink develop a variety of related emergency plans/MOUs • MOU’s executed as stated property • Legislative compliance met 100% • DHHS • DTPLI • Compliance with funding & service Agreements • Grants obtained/acquitted as per • External • Grants acquitted on time and within • VCC • HVP • Fire Inspections and Infringements Agreements funding budget • BoM • MEMEG • Records Mngt including Crisisworks • Comply with all appropriate legislation • 100% Interplan objectives met • MAV • Dataworks • Organisational reporting • Fire hazards reduced during FDP • 100% of KPIs met • RMBoard • Individual Performance Plans Feedback
3.3.1 PLAN CARETAKER / MEM EXECUTIVE OFFICER ROLE
The current Municipal Emergency Resource Officer (MERO) has also been appointed by the CEO to undertake the role of MEM Executive Officer and the MEM plan caretaker. Responsibilities will include the timely review and updating of the Plan and the distribution of any changes, the scheduling and arrangements for MEMPC meetings including the distribution of agenda’s and minutes of Meetings and in conjunction with the MERC & Committee - the holding of exercises.
3-3 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
3.4 MUNICIPAL EMERGENCY RESOURCE & FIRE PREVENTION OFFICER
The appointments made by Mansfield Shire Council to the position of Municipal Emergency Resource Officer and Deputy (s) are shown on page 8- 11 of this plan. Their role is to fulfil the function of Municipal Emergency Resource Officer pursuant to Section 21(1) of the Emergency Management. Act. Councils current MERO also performs the role of MFPO.
Deputies have been appointed to both positions. Delegations updated by Council April 2015. Authorities updated 21 February 2017.
3.4.1 RESPONSIBILITIES
1. To be responsible for the co-ordination of Municipal resources in response to an emergency. 2. To establish and maintain a database/list of municipal resources (including plant and equipment) and its availability together with those from contractors – where a municipal service is ‘outsourced’. 3. To establish and maintain an effective infrastructure of personnel whereby Municipal resources can be accessed on a 24 hour basis. 4. To establish and maintain effective liaison with agencies within or servicing the Municipal district including recovery and the MRM. 5. To maintain the Municipal Emergency Co-ordination Centre(s) at a level of preparedness to ensure prompt activation when necessary. 6. To facilitate the arrangement of a post emergency debrief as requested by the Municipal Emergency Response Coordinator. 7. To ensure procedures and systems are in place to monitor and record all expenditure by the Municipality in relation to emergencies 8. Perform other duties as determined. The MERO may delegate duties to provide for effective management of the above functions.
3.4.2 MUNICIPAL AUTHORITY TO MERO’ S
The Municipal Emergency Resource Officer is responsible for the co-ordination of municipal resources in responding to emergencies, and has full delegated powers to deploy and manage council's resources during emergencies.
3.4.3 MUNICIPAL FIRE PREVENTION OFFICER (MFPO)
The Country Fire Authority Act requires municipal councils to appoint a fire prevention officer and any number of assistants. With the introduction of the Integrated Fire Management Planning framework, a Municipal Fire Management Plan may be developed as a sub-plan to the MEM Plan or the risk may be dealt with by the MEM Plan. Councils current MERO also performs the role of MFPO. Deputies have been appointed to both positions.
3-4 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
3.4.4 THE ROLE OF THE MFPO IS:
1 Undertake and regularly review council’s fire prevention planning and plans together with the Municipal Fire Prevention or Fire Management Planning Committee (MFPC or MFMPC) 2 Liaise with fire services, brigades, other authorities and councils regarding fire prevention planning and implementation 3 Advise and assist the Municipal Emergency Management Planning Committee (and MFPC or MFMPC) on fire prevention and related matters: 4 Ensure the (MEM) Plan contains reference to the Municipal Fire Management Plan; 5 Report to council on fire prevention and related matters: 6 Carry out statutory tasks related to fire prevention notices and infringement notices: 7 Investigate and act on complaints regarding potential fire hazards: 8 Advise, assist and make recommendations to the general public on fire prevention and related matters 9 Issue permits to burn (under s. 38 of the Country Fire Authority Act) 10 Facilitate community fire safety education programs and support Community Fireguard groups in fire-prone areas: 11 Support fire services in the delivery of community fire safety education programs:.
3.5 MUNICIPAL RECOVERY MANAGER The appointments made by Mansfield Shire Council to the position of Municipal Recovery Officer and Deputy (s) / Assistants are shown on pages 8 - 11 of this plan. Their role is to fulfil the function of Municipal Recovery Manager pursuant to Section 21(1) of the Emergency Management Act.
3.5.1 RESPONSIBILITIES • Co-ordinate municipal and community resources within the Municipality during recovery. • Immediately following an emergency, assist with: - The collation and evaluation of information gathered in the post impact assessment. - The establishment of priorities for the restoration of community services and needs • The MRM is to liaise with the appointed MERO for the best use of municipal resources to enable the recovery by individuals or the community from the effects of an emergency. • Establish an Information and Co-ordination Centre to be located at the Municipal Offices or a location appropriate to the emergency that has occurred. • Liaise, consult and negotiate on behalf of the affected area with recovery agencies and the Council on behalf of the affected area and Community Recovery Committee. • Liaise with the Regional Recovery Management Committee or Department of Health and Human Services. • Undertake specific recovery activities as determined by the Municipality.
The MRM may delegate duties to provide for effective management of the Recovery functions. 3-5 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
3.6 COMMAND, CONTROL, CO-ORDINATION (EMERGENCY RESPONSE) See Part 5 for specific information regarding emergency response.
3.6.1 COMMAND Command refers to the direction of personnel and resources of agencies in the performance of that organisation’s role and tasks. Authority to command is established in legislation or by agreement within an agency. Command relates to agencies and operates vertically within an agency.
3.6.2 CONTROL The overall direction of response activities in an emergency is Authority for control, is established in legislation or in an emergency response plan, and carries with it the responsibility for tasking other agencies in accordance with the needs of the situation. Control relates to situations and operates horizontally across agencies. The issuing of Public information and Warnings is the responsibility of the Incident Controller.
3.6.3 CO-ORDINATION (EMERGENCY RESPONSE) The bringing together of agencies and resources which ensure effective response to emergencies and recovery from emergencies. In relation to response, coordination includes ensuring that effective control has been established.
3-6 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
3.7 COMPENSATION OF VOLUNTEER EMERGENCY WORKERS Compensation for all Volunteer Emergency Workers will be as laid down in Part 6 of the Emergency Management Act, 1986. It is the responsibility of the Organisation utilising the Volunteer Emergency Workers to ensure that all of the Volunteer Emergency Workers are registered.
3.8 MAINTENANCE OF PLAN Plan distributed by recipient’s choice as hard copy or as Memory/USB stick version. Access to the most recent version of the Plan is available to all Agencies and Committee Members via sign-in to the Crisis-works network. Contact Council for access. Content of this Plan is to be reviewed annually or after an emergency which has utilised part of this plan. The version page footer defaults all pages to the most recent update. A yearly update will occur – other updates will be distributed if changes are considered to be of significance. A copy of the updated plan will be deposited at the State Library and posted on Councils web page. These versions will not include ‘private’ information.
3.9 FREQUENCY OF MEETINGS The frequency of MEMPC meetings will be determined by the Committee (Emergency Management Act 1986, Section 21 (6). Meetings to be held First Monday in October & April subject to confirmation and discussion. An Executive committee of the MEMPC and the FMPC has been established and are scheduled to meet more frequently – a month prior to scheduled meetings and 2 months after the Committee Meeting. Sub Committees, if formed, should meet at least once per year to review and amend their arrangements where necessary. Minutes of all meetings are taken and a copy sent to the Divisional Emergency Response Coordinator, the Regional Director Dept Health and Human Services and all members of the MEMPC.
3.10 PLAN REVIEW A rolling review of the Plan will occur and be scheduled by the Executive Officer so that all Parts are reviewed during scheduled Meetings over a 3 yearly cycle. Organisations delegated with responsibilities in this Plan are required to notify the MERO / Executive Officer of any changes of detail (e.g. contact information), as they occur.
Review of the plan will specifically focus on the hazards in the Municipality, roles and responsibilities, legislative changes and directions from Emergency Management Victoria and the Contact Directory of the plan. (completed July 2017)
Amendments are to be produced and distributed by the Council as required. See 3.13 above and the Committee List on p 8 – 11 and Appendix G for distribution.
3.11 TESTING On an annual basis, arrangements pertaining to this plan should be tested. This will be done in a form determined by the MEMPC, the MERC and the MERO.
3-7 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Exercises will be undertaken as ‘desktop’ in conjunction with individual agencies or as combined activities on a regular basis to ensure the Plan remains effective. Consideration should be given to planned field exercises with leadership undertaken be a Control or support organisation.
Any procedural anomalies or short falls encountered during these exercises, or ensuing operations, must be addressed and rectified at the earliest opportunity.
REFER APPENDIX H FOR OVERVIEW OF PAST EXERCISES
3.12 AUDIT The Mansfield Shire Council pursuant to section 21A of the Emergency Management Act shall submit the Municipal Emergency Management Plan to the Victoria State Emergency Service for audit. This audit will assess whether the plan complies with guidelines issued by the Coordinator in Chief and any other areas for improvement.
Action will be taken at the earliest opportunity to address all issues raised.
Audit conducted late 2011: • awaiting receipt of Recommendations as at August 2012 • Received and progressing – minimal change sought – as reported in a progress report to Committee Meeting Nov 2013
Audit conducted 9 June 2015 - Recommendations supported and implemented .
Audit preliminary scheduling 3 July 2018
3-8 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
4. PREVENTION ARRANGEMENTS
4.1 THE ROLE OF THE MUNICIPALITY Mansfield Council recognises it has a key role in prevention and mitigation activities to reduce the risk, or minimise the effects, of emergencies that may occur in the area. Council's enforcement and continued reviewing of existing policies in land use, building codes and regulations, and urban planning, along with the various agencies responsible for prevention activities throughout the community, combine to ensure that all measures possible are addressed to reduce the likelihood of emergency.
The Municipal Emergency Management Planning Committee also plays a role in prevention by identifying potential hazard areas. Through the formalised “Community Emergency Risk Management” (CERM) process - now the CERA (Assessment process), the committee has identified a number of strategies that exist or could be undertaken to eliminate or alternatively reduce the likelihood or consequences of an emergency. A summary of the CERM / CERA recommendations is included in the following pages.
4.2 PREPAREDNESS
Part 5 (Response Arrangements) identifies the roles and responsibilities of the various organisations and agencies that exist in the Municipality. Each agency’s ability to cope with the identified threats was considered during this process. Municipal Emergency Co-ordination Centres have been identified, along with an alternative in the event that the Primary MECC should become unserviceable. Likewise, Emergency Relief Centres and Assembly Areas have been determined for use during emergencies.
4.3 HAZARD REVIEW
During the preparation of this Plan, a hazard analysis was carried out to identify potential natural and manmade hazards within the Municipality. The history of their occurrence and the nature of each hazard, especially community vulnerability, were considered during the analysis process. The results of the hazard analysis can be found below. Due to ongoing changes of seasonal conditions, community development and public attitudes, the rating of the identified threats may vary over a period of time. The Municipal Emergency Management Planning Committee is tasked with the re-assessing of threats to the community from time to time. CERA Process review undertaken during 2014 and concluded in April 2015
4.4 COMMUNITY AWARENESS
The ability of a community to respond to an emergency situation and in turn recover from the effects of an emergency (resilience) will depend on the attitude of the people affected. Obtaining the preferred response from people during emergencies will require community education and awareness programs to be implemented for this purpose. Council and the Municipal Emergency Management Planning Committee will arrange, support and promote appropriate prevention and awareness programs within the Municipality. Council will provide information to the ratepayers and visitors to support action by Agencies
Methods of warning the community of an impending emergency are addressed in Part 5. Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 4-1
CONSOLIDATED RISK REGISTER SUMMARY
Initial project undertaken January 2006 Updated and added to April 2015 An overview is provided below Legend
Level of risk Recommended action Extreme risk Detailed research and management planning required at senior levels. Action must be taken to reduce consequences or likelihood. High risk Senior management attention required, further research might be required. Some action must be taken. Moderate risk Management responsibility must be specified, specific Monitoring or response procedures required. Low risk Managed by routine procedures.
ACTION HAZARD RISK TREATMENT RECOMMENDATIONS PLAN RATING 1 Bridge Moderate Managed under existing procedures Collapse 2 Building in Extreme Investigate agencies have resources Danger of Ensure liaison between Shire and response collapse agencies to ensure timely response and assessment occurs. 3 Dam failure High Any significant works are undertaken by qualified dam contractors - requirements incorporated into permit conditions. 4 Drought High Shire established additional water points Fund rural counsellor to provide increased community assistance Promote inter-agencies liaison. 5 Earthquake Moderate Investigated existence and extent of fault line and considered development controls for affected area – deemed unnecessary. 6 Economic High Shire family support program Recession/ Shire financial counselling Depression Promote inter-agencies liaison. 7 Fire Extreme Maintain Municipal Fire Management Plan & actions Established bushfire prone designations over relevant allotments. Established appropriate wildfire management overlays under Planning Scheme. Seek to identify other treatments relevant to vulnerable communities - ongoing After event be alert to signs of stress etc on community and initiate appropriate actions. Dealt with under Council and DHHS Relief and Recovery planning
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 4-2
ACTIO N HAZARD RISK TREATMENT RECOMMENDATIONS PLAN RATING 8 Flood High New infrastructure built to known flood heights or of sufficient strength to withstand. Introduction of Flood sub-plan. Established appropriate overlays under Planning Scheme- In progress 2014 9 Industrial Extreme Ongoing education of building industry profession by Accident Shire and other Agencies Include info on OH&S with relevant (commercial) permits 10 Mine Low Provide information to educate community in accident protocols if entering known mine areas Promote use of trip intention form 11 Spill High Managed under existing procedures oil/chemical 12 Severe Extreme Encourage community education regarding storm storm incidents. Review any requests for increased Shire support to SES as control agency. 13 Terrorism High Promote increased training awareness of bomb/ CBR emergency services Explosion 14 Transport High Improvement in traffic management systems accident Identify black spots and seek improvement road/off- Shire to promote greater visibility of police on roads road & off-road tracks. Shire, Police & SES to encourage driver education and road safety awareness programs Increase awareness programs about all acting responsibly. 15 Transport Extreme Ensure all response agencies have emergency accident air plans for aircraft incidents. 16 Extreme High Closure or restriction access to at risk areas during cold extreme events weather Media broadcasts 17 Land High Contingency planning for road closures movement Planning permits re: limiting inappropriate event earthworks in winter season Signage in land slip, rock fall areas.NA 18 Incidents at High Permit conditions require Committees / Event Organizations or individuals to develop an Event Management Plan or Risk Management Plan Notification of events likely to attract significant crowds or have unusual risks notified to Police and other relevant Agencies with Management plan. Lodgement of Insurance details for events on public land to be provided & assessed.
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 4-3
The final meeting for the CERA review for Mansfield Shire was conducted 11 December 2014 by a sub-committee at the Mansfield Shire Chambers and reported to the MEMPC Meeting in April 2015. Updating of MEMP Endorsed by Committee. Components of Community emergency risk assessment (CERA) process; 1 Methodology 2 Process 3 Consequence rating criteria tables 4 Identified emergency risks 5 Emergency risk analysis 6 CERA Heatmap The process has been designed as an “all hazards”, “all agencies” integrated risk assessment approach. The intended outcome of this process was the development of risk reduction strategies that enhance safety within the Municipality which predominantly involves an emergency focus on conventional incidents such as storm, fire and transport accident etc. and not on human behaviour based risks such as drug and alcohol abuse and assault and robbery incidents. The process confirmed the appropriateness of our current document which will continue to adopt the more conventional emergency focus whilst ensuring all risks that could impact significantly on the community are identified. Consequence Rating Criteria (CERA Placemat), consideration of current controls & risk minimisation treatments together with Likelihood ratings were considered The Process specifically reviewed the highest perceived hazards • Extreme Temperature / Heatwave • Storm and Flood • Fire – Wildfire / Bushfire • Human Epidemic / Pandemic • Major Events
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 4-4
Item Details
1 Fire Adopted Municipal Fire Management Plan (Nov 2011) Reviewed 2015 Adopted 2017 • Significant and recent fire history for Municipality. • Fire Danger for the Municipality is greater from North Westerly • Significant bushland – undulating countryside - municipality broken into 5 land types • Itinerant Community a grave concern – bush dwellings, often remoteness • Sawmill Settlement suggested greatest impacted community – community engagement has been sorted with plans. • Significant impact upon tourism and economy • Aircraft based in Mansfield shire – pre-determined dispatch (vast improvement on recent fire seasons). • Education and preparedness measures being implemented • Nillacootie Gap – identified as greatest risk to Municipality *CFA to share Municipality Fire Plan *Evacuation Measures for townships such as Tolmie – One way in and one way out communities
2 Flood Current Municipal Flood Plan in place (June 2014) • Major risk to Municipality is the township of Jamieson • Flood trends – show Mansfield as a fast moving flood, reseeds quickly.
3 Heatwave Municipal Heatwave Plan in place (March 2010) Reviewed 2015 • Municipality has active heatwave plan • Alternative cool places throughout Municipality • Education – Community Newsletter, Pamphlets, Social Media and Websites • Advice and warnings feed from Dept. of Health – not Municipality (Municipality act upon advice received). • Warnings – Potential need for VPR and HACK lists in place to assist with active monitoring and warnings *Impact upon Critical Infrastructure – Major Power Lines
4 Pandemic Municipal Pandemic Plan in place (May 2010) Reviewed 2015 • Department of Health control agency – advice and warnings disseminated to Municipalities. • Municipality has current and active Heatwave plan in place – plan covers a number of facets around business continuity for the shire. • One Health Public response • Education – Social Media • Concerns raised of impact upon Municipality around stigma held over a community suffering a pandemic or in recovery stages • Re-active approach – more pre-active work needs to be done. • Immunisation Services
5 Major Event • Event Management Plans and Permits in place for known events • Undisclosed events – RAV parties etc. – could cause Municipality greatest risk • Municipality to work with MEMP trigger points to ensure cooperation and completion of Event Management Plans • Known events are shared with Agencies and updated to Regional EM notifications & plans.
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 4-5
Outcome: Ongoing Update and Review plans supported by Heatmap .
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 4-6
4.5 PREVENTION/MITIGATION PLANS Within the Municipality a number of prevention or mitigation plans have been developed.
PLAN VERSION / LAST UPDATE COMMENT Municipal Fire Nov 2012 Changed from Fire Prevention Plan. Management Plan Update Review scheduled 3 yearly. adopted 2017 Further review expected in 2018 to bring into line with changes at State & Regional level Woods Point 2006 Developed in partnership with CFA Community Safety 2012 Version 2 Version 3 Not finalised 2014 Plan 2016 Version 4 circulated Sept 2016 Adopted 2016 Emergency Relief and 2015 Rewrite Recovery Plan May 2016 Update to come into line with regional plan Heatwave Plan Oct 2015 Seasonally review in April or October each year Action plan reviewed after declared heatwaves. Pandemic 2010 Developed in line with DHHS Guidelines Management Plan Aug 2015 Review scheduled 3 yearly Mansfield Flood 2014 Developed in line with and by SES Emergency Plan Supported by Jamieson Flood Guide 2015 Animal and Stock Oct 2014 Adopted (Developed with Strathbogie Council) Emergency Welfare Nov 2015 Plan reviewed annually: Plan Updated 2016 Neighbourhood Safer 2010 Developed in line with MAV Template Places Plan current 2017 NSP’s updated yearly Public Health & 2009- 2013 Developed and adopted (5 Year Strategic Plan) Wellbeing Plan January 2016 Review commenced Evacuation pre-plans 2015 Custodian Victoria Police
All Plans are also reviewed as required to remain in line with updates to legislation & State plans Plan will be reviewed: • on an ongoing basis • if deficiencies are identified • after each operation or exercise where any concerns or variations are identified • after an significant emergency/disaster and • following significant legislative changes Emergency Management Plans developed by others • Blue-Green Algae Management Plan - GMW & GVW • Schools • Hospital • Caravan parks • Wind Storm SES • Mt Buller / Mt Stirling Resort Management Board (MEMP and other) • Goulburn Valley Water, Water Supply & Waste Water Treatment o Water Supply (general), Water Supply (dams & reservoirs) o Waste Water Treatment • Vic Police Lake Eildon plan • School Bus Routes • Township Protection Plans - Various fire related – CFA is principal Authority Details of these plans are also listed in Appendix C of this document.
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 4-7
5. RESPONSE ARRANGEMENTS
5.1 BACKGROUND Overview of Victorian emergency response arrangements July 2014 Page 3-2 Part 3 - State Emergency Response Plan (extract from Emergency Management Manual Victoria): “The State strategic control priorities provide clear direction on the factors that must be considered and actioned during the response to any emergency. The intent is to minimise the impacts of emergencies and enable affected communities to focus on their recovery as early as practicable. The state strategic control priorities underpin the planning and operational decisions made when managing the response to emergencies. The priorities are: • Protection and preservation of life is paramount this includes: o Safety of emergency services personnel; and o Safety of community members, including vulnerable community members and visitors/tourists located within the incident area • Issuing of community information and community warnings detailing incident information that is timely, relevant and tailored to assist community members make informed decisions about their safety • Protection of critical infrastructure and community assets that support community resilience • Protection of residential property as a place of primary residence • Protection of assets supporting individual livelihoods and economic production that supports individual and community financial sustainability • Protection of environmental and conservation assets that considers the cultural, biodiversity and social values of the environment.
The State approach to the management of any emergency , consistent with the philosophy adopted Australia-wide, is to ensure that: • the protection of life is the priority • timely, tailored and relevant warnings and information are communicated to the community • agencies, which have personnel trained and equipped to provide a particular emergency response service, respond to the emergency • responding agencies are coordinated in their activities • the provision of relief and recovery is integrated with response management at an early stage in the emergency • there is ongoing assessment and management of the impact and consequences of the emergency • the immediate needs of affected people and the impacts upon the community as a whole are managed. These principles apply to the response to an emergency, regardless of the size of the emergency, and regardless of how many agencies are involved in the response.
Tiers of emergency response management Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-1
Victorian emergency response management operates at the following three tiers:
Incident, Regional & State. Regional and state tier arrangements are activated where a major emergency has occurred or is anticipated to occur, such as where there is a forecast of extreme weather or where there is intelligence or information of any anticipated large scale emergency affecting life or property
The Emergency Management Act 2013 contains specific arrangements for the management of a major fire or major emergency , defined as a large or complex fire or other emergency (however caused) that: • has the potential to cause, or is causing, loss of life and extensive damage to property, infrastructure or the environment; or • has the potential to have, or is having, significant adverse consequences for the Victorian community or a part of the Victorian community, or • requires the involvement of two or more agencies (fire services agencies if a major fire) to respond to the emergency; or • will, if not suppressed, burn for more than one day (applies to major fire only). Sections 37 and 39 of the Act 2013 prescribe specific arrangements for the following categories of major emergencies: A Class 1 emergency is either: o a major fire, or o any other major emergency for which the control agency is the Metropolitan Fire Brigade (MFB), Country Fire Authority (CFA) or Victoria State Emergency Service (VICSES). A Class 2 emergency is a major emergency that is not: o a Class 1 emergency, or o a warlike act or act of terrorism, whether directed at Victoria or at any other state or territory of the Commonwealth, or o a hi-jack, siege or riot.
Section 32 of the EM Act 2013 lists the primary functions of the Emergency Management Commissioner (EMC) including accountability for ensuring the response to emergencies in Victoria is systematic and coordinated.
The EMC will lead the response to major emergencies in Victoria, ensuring that the control, command, coordination, consequence management, communication and recovery functions are integrated and effective.”
See below diagram detailing Roles and Structure
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5.2 INTRODUCTION The following section also draws on State-wide arrangements applicable for Emergency Response activities and details the roles for Coordinator – in the field through to Municipal and beyond together with establishing the Incident Controller and Support Agencies as referenced in the view above (extract from Emergency Management Manual Victoria (June 2015).
5.2.1 PRINCIPAL ROLE OF EMERGENCY RESPONSE CO-ORDINATORS (ALL LEVELS) • Ensure that the appropriate control and support agencies are in attendance, or have been notified by the incident controller and are responding to an emergency. • Ensure that effective control has been established by the control agency in responding to an emergency. • In consultation with the incident controller, ensure an emergency management team has been formed. • Ensure the effective co-ordination of resources and services having regard to the provision of section 13(2) of the Emergency Management Act 1986. • Arrange for the provision of resources requested by control and support agencies. • Ensure allocation of resources on a priority basis. • In the event of uncertainty, determine which agency is to perform its statutory response role, where more than one agency is empowered to perform that role. • Ensure recovery agencies are in attendance, or have been notified by the incident controller of the emergency. • Consider registration of persons evacuated or otherwise affected. • Consider provision of relief needs to evacuees and agency personnel where necessary. • In consultation with the control agency, consider the need for the declaration of an emergency area and • Cooperate with all participating agencies and authorities and ensure community awareness or alerting is considered.
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5.2.2 INCIDENT EMERGENCY RESPONSE CO-ORDINATOR This is usually the senior member of the Victoria Police present at the initial scene of an emergency.
5.2.3 MUNICIPAL EMERGENCY RESPONSE CO-ORDINATOR The Officer in Charge of the Mansfield Police Station or the deputy is known as the Municipal Emergency Response Co-ordinator (MERC) for the Mansfield Shire Council (& Mt Buller Stirling Resort Management Board)
In addition to the roles listed, the MERC undertake the following; Take on active role in planning at a local level including representation on the MEMPC.
During an emergency: • Ensure that the Municipal Emergency Resource Officer is advised of the emergency and available to provide access to municipal resources as required. • Ensure the Municipal Emergency Resource Officer and the Municipal Recovery Manager (or Deputy) is receiving information as appropriate. • Attend at the Municipal Emergency Co-ordination Centre and or the Incident Control Centre, if activated. • Advise the Regional Emergency Response Co-ordinator regarding emergencies which have the potential to require supplementary resources from outside the municipal district.
Note The Senior Police Liaison Officer SPLO will report directly to the Incident Controller
Any Control Agency requiring municipal support will request that support through the MERC who will pass on all the requirements to the MERO or Deputy / delegate.
5.2.4 REGIONAL EMERGENCY RESPONSE CO-ORDINATOR
In addition to the roles listed, the response roles & responsibilities and duties of the Regional Emergency Response Co-ordinator are: • Responsible through the chain of Command to the Emergency Management Commissioner for the effective co-ordination of resources or services within the emergency response region, having regard to the provisions of the Emergency Management Acts of 1986 and 2014. • In an emergency, arrange to provide regional resources requested by a Municipal Emergency Response Co-ordinator, to response and recovery agencies. • Seek the resource through the State Emergency Response Co-ordinator in circumstances where requested resources are not available within the region. • Monitor the provision of emergency relief and supply.
5.2.5 EMERGENCY MANAGEMENT TEAM (INCIDENT CONTROL LEVEL) The function of the Emergency Management Team is to support the Incident Controller in determining and implementing appropriate Incident Management strategies for the emergency. If an emergency requires a response by more than one agency, the Incident Controller is responsible for forming the Emergency Management Team. The Emergency Management Team consists of; Incident Controller. Support and Recovery functional agency commanders (or their representatives). The Emergency Response Coordinator (or representative) MERC, RERC) Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-4
Municipal Council representation / liaison Officer & Other specialist persons.
For detailed information in relation to roles and responsibilities of the Emergency Management Team see EMMV and Practice Note Emergency Management Team available on OESC website – http://www.justice.vic.gov.au/home/safer+communities/emergencies/
5.3 MUNICIPAL EMERGENCY CO-ORDINATION CENTRES (MECC)
During late 2016, in acknowledgement of the creation of the role of Incident Controller, the requirement for Councils to establish a Municipal Emergency Coordination Centre (MECC) was removed from the State Emergency Response Plan (SERP) and Emergency Management Manual of Victoria.
In an emergency situation, Council’s functions remain the same (support to response, local relief and recovery) with the coordination of the emergency response as a whole being delivered from an Incident Control Centre (ICC) with a Council Emergency Management Liaison Officer (EMLO) required to attend the ICC. The EMLO will communicate directly with other members of the municipal emergency management group (MERC, MERO, MRM etc) and key staff.
Depending on the size and complexity of an emergency event, Council may still decide to open and operate a Council coordination facility. Smaller events may be managed remotely through the Crisisworks on-line platform and occasional face-to-face meetings. Responding to larger events may benefit from a space being designated as the coordination centre and used for meetings, administration and coordination and communications.
The MEMPC believes the Council coordination function is best kept as a flexible function with the requirements dictated by the event itself.
The Incident Controller will establish an Incident Coordination Centre and will co-ordinate the provision of human and material resources within the municipality, during emergencies. It will also maintain an overall view of the operational activities within this Plan's area of responsibility, for record, planning and debrief purposes. A MECC may also become operational during support operations to a neighbouring municipality or to support an ICC, to coordinate Council activities supporting the ICC and relief centre activities and during ‘recovery phase’. Administrative staff for the MECC will be drawn from municipal employees.
Provision of ICC functions may in the first instance be conducted at the incident or from an appropriate Police Station or similar facility. The Emergency Response Coordinator may request activation of an identified ICC. The ICC will likely be in Mansfield but is dependent on the location of the emergency and its scale / capacity.
The primary Municipal Emergency Co-ordination Centres for the Mansfield Shire Council:- Is the Council Offices, Highett Street, Mansfield. The alternative MECCs are: Mansfield Depot site at Lakins Road Mansfield, Vic SES Office, Mansfield Any other Centre/Facility as deemed adequate and required due to their circumstances ”For details on an agreed set of Standard Operating Procedures for use in the MECC See Appendix B : OPERATIONS CENTRE
The centre established by an agency for the command / control functions within their own agency. Likely locations within Mansfield Shire are the • CFA Station Mansfield, • SES Facility Mansfield and • DELWP Office or Air-Base at Mansfield. Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-5
5.4 CONTROL AND SUPPORT AGENCIES Detailed below is the agreed set of arrangements for the response to identified emergencies within the State and as applicable for Mansfield Shire. These arrangements may require tailoring to meet local response capabilities based on: the agencies available within the municipality and agencies identified as Control Agencies as specified within Part 7 of the Emergency Management Manual Victoria. Support Agencies may be able to offer varying levels of support from “on ground” resources to information. It may be appropriate to consult with a number of identified Support Agencies for advice in relation to any given emergency. It is the prerogative of the control agency to formulate action plans for a given emergency in consultation with support agencies.
The following table is included to give an indication of the arrangements and has been updated following Agency name changes etc August 2015. For the most up-to date listing see http://www.emv.vic.gov.au/policies/emmv/ & from that site go to http://fire-com-live-wp.s3.amazonaws.com/wp-content/uploads/Part-7-EMMV.pdf
ACCIDENT/INCIDENT/THREAT CONTROL KEY SUPPORT AGENCIES AGENCY Various location Aircraft Victoria Police AMSA, ARFF, ATSB Biological Materials DHHS CFA, MFESB Gas Leakage CFA / MFESB Gas Distribution companies Hazardous materials, high CFA / MFESB / EPA, AV, WorkSafe (workplace, consequence dangerous goods or ARFF storage facilities and transport) dangerous goods Lifts, cranes or scaffolding and CFA / MFESB WorkSafe amusement structures Military aircraft and ships Defence Forces AMSA, Victoria Police, Air Services Australia. Radioactive materials Dept of Health CFA, MFESB (DH) Rail and tram Victoria Police PTD, DEDJTR, V/Line, ARTC, CFA, VICSES, MFESB Road Victoria Police CFA, MFESB, VICSES, VicRoads, Municipal Councils
AGRICULTURAL
Chemical Contamination of livestock DEDJTR DFSV, Prime Safe or agricultural produce (Agricultural or Veterinary) Exotic Animal Disease (includes DEDJTR Bees & Aquaculture) Plant Pest or Disease DEDJTR Drought DEDJTR
ENVIROMENTAL
Vertebrate Pest/Plagues DTPLI PV Pollution into inland waters CFA / MFESB EPA, PV Pollution of inland waters EPA PV/Melb Water Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-6
ESSENTIAL SERVICE DISRUPTION
Food supply, critical infrastructure Victoria Police DTPLI damage or disruption. Electricity DSDBI (Energy AEMO, Electricity distributors, Sector Energy Safe Victoria, DELWP Development Division) Natural Gas DSDBI (Energy AEMO,DEDJTR (Earth Sector Resources Regulation Vic), Development Energy Safe Victoria, Gas Division) distribution companies Petroleum and liquid fuels DSDBI (Energy DEDJTR(Earth Resources Sector Regulation Vic) Work Safe, Oil Development Companies Division) Public Transport PTV DTPLI (Emergency Risk & Resilience) Roads/Bridges/Tunnels Vic Roads Municipal Councils, , DTPLI (Emergency Risk & Resilience) Water and Sewerage DTPLI Water Authorities, DHHS, Municipal Councils
FIRE AND/OR EXPLOSION
Aircraft ARFF / CFA MFESB Boilers and pressure vessels CFA Work safe, MFESB Explosion CFA DEDJTR, Work safe, MFESB Explosive device Victoria Police CFA, MFESB Fire CFA / DELWP PV, AVCG, Work safe, BOM, MFESB
HUMAN DISEASE/ILLNESS
Retail food contamination DHHS Municipal Councils Food/drinking water contamination DHHS Municipal Councils, DELWP
NATURAL EVENT
Earthquake VICSES All Flood VICSES DELWP, CMA’s, Water Authorities, Municipal Councils, CFA, MFESB, BOM, PV Heatwave Victoria Police Municipal Councils, DHHS, AV, DELWP, DTPLI, DEDJTR Storm VICSES BOM, DELWP, PV, CFA, MFESB, DEDJTR
RESCUE
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-7
Building, structure CFA / VICSES VBA, AV, Vic Police, Work safe, MFESB Cave Victoria Police VICSES Land Victoria Police VICSES Lift, crane, scaffolding or amusement CFA / VICSES Vic Police, VICSES, Work safe, structure DEDJTR, MFESB Mine/quarry Victoria Police DEDJTR, DELWP, CFA, VICSES, Work safe Rail, aircraft and industrial CFA / VICSES AMSA (aircraft only), Work Safe (rail & industrial only), MFESB Road CFA / VICSES AV, MFESB Trench or tunnel CFA / VICSES MFESB Water Victoria Police VICSES, LSV
SEARCH
Land and Water Victoria Police VICSES, others as per Vic Police register Overdue aircraft AMSA Vic Police, VICSES, Air services Australia
OTHER
Aircraft – in-flight emergency Air services ADF Australia Dam Safety DELWP Water Authorities, VICSES, Municipal Councils Other threats against persons, Victoria Police property or environment
5.5 LOCAL ARRANGEMENTS & PLANS
5.5.1 TOWNSHIP PROTECTION PLANS (FIRE). Township Protection Plans provide a planned response for both emergency services and the community to a bushfire within close proximity to a township previously identified as being at a higher risk to fire due to its natural bush surrounds, which has the potential to impact on the local community. These plans address the specific needs of the ‘town’s’ people, property, assets, environment and economy, and is typically divided into 3 parts: a) Community Information. b) Township fire response factors and priorities & c) Fire Prevention actions. Township Protection Plans were piloted during 2009 summer season and interim draft plans were developed for Tolmie & Sawmill Settlement and other locations across Victoria. The Community Information section was circulated to those communities.
These interim Plans have been redeveloped along the format of a State-wide template for Tolmie & Sawmill Settlement and expanded to include other localities - Jamieson, Kevington & Goughs Bay. The community section has been issued by mail to ratepayers within those communities and made available locally for collection, are available from CFA including their web site.
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-8
5.5.2 EVACUATION / RELOCATION & PRE PLANS
Victoria Police are responsible for evacuation. State arrangements seek the appointment of an Evacuation Manager at the IC / MECC if such action is been considered.
The decision to evacuate/relocate rests with the individual and the Control agency in conjunction with Police and available expert advice. Consideration must be given to the area which is to be evacuated/involved persons relocating, the route to be followed, the means of transport and the location to which evacuees will be asked to attend.
The position of Evacuation Manager should exist within the IC. Evacuation pre-plans are in the process of finalisation by Vic Police with Council assistance (June 2015) to address locations identified via the Victorian Fire Risk Register as ‘Extreme’ risk as detailed in the Victorian Fire Risk Register .
These pre-plans should be reviewed in the case of consideration of the need to evacuate a locality / community. They will be found on the Police 'Emergency and Command' site
See also Part 11.2 Appendix C - ‘Special Plans and Arrangements’ - lists vulnerable persons / location details & contacts. Access to the VPR is through the link located in Crisisworks: https://mansfield.mecccentral.com/mecc/public
Once the decision to relocate has been made, Mansfield Shire Council MERO should be contacted to assist in the implementation of the evacuation/relocation. Mansfield Shire Council will provide advice regarding the most suitable Emergency Relief Centre and other resources that may be required (e.g. public health, emergency relief considerations or requirements and special needs groups).
Refer to Appendix D for a brief listing of 26 Emergency Relief Centre locations and site descriptions in alphabetic locality order. Details of their features, access and contact arrangements including a site photo are contained within the Municipal Relief & Recovery Sub Plan . Their suitability must be considered in relation to individual emergencies.
Whilst relocations are generally expected to be self managed, assistance in an evacuation may be provided by the following agencies: Vic Police Vic SES Vic Roads Local bus companies Other groups as determined relevant to the emergency.
5.5.3 WARNING SYSTEMS The method of alerting people to the need for relocation/evacuation will depend on a number of factors. Consideration should be given to: The type of emergency The number of people affected The ethnic origins of the affected people The requirements of any Special Needs Groups
5.5.4 NEIGHBOURHOOD-SAFER PLACES – PLACES OF LAST RESORT. Neighbourhood Safer Places (NSP's) are places of last resort, to provide shelter during the passage of a fire, when all other plans have failed (or have been abandoned) or do not exist. Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-9
Only Council can designate a NSP within its Municipality.
Council has reviewed potential sites to determine suitability (buildings and open space) for use and formal designation as Neighbourhood Safer Places – Places of Last Resort and has designated thirteen (13) sites as at Jan 2015. – This process is detailed within the Municipal Neighbourhood Safer Places Plan. Once ‘designated’ sites will be listed within this Plan Part 5 and detailed on the Council & CFA web sites.
They are locations of last resort and are designed to provide some sanctuary for people from the immediate life threatening effects of a bushfire. It is acknowledged that other places may be safer than designated NSPs. They are places or buildings designated and signposted by Council, and that - having met vegetation guidelines issued by the Country Fire Authority, have been certified by CFA to be compliant.
ONCE sites are DESIGNATED they will be included in this Plan, Councils’ web page, Official endorsed signs posted on-site and identified in the MUNICIPAL FIRE MANAGEMENT PLAN . Details will also be included on the CFA web page. Updated annually
5.5.5 DESIGNATED NSP Two (2) NSPs were designated during 2010, an additional six (6) sites were designated in 2011 and Merton & Bonnie Doon Recreation Reserve added in 2013. Woods Point former Fire Refuge was designated in 2014. Council will continue consultation and consider additional sites. The most-up-to date information on NSPs is available for Mansfield and the whole State via the link to the CFA web page: www.saferplaces.cfa.vic.gov.au/cfa/search/default.htm
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-10
NEIGHBOURHOOD SAFER PLACES WITHIN MANSFIELD SHIRE – October 2016.
TOWNSHIP LOCATION ADDRESS BONNIE BONNIE DOON RECREATION RESERVE 2 DAVON STREET DOON (OPEN SPACE) (CNR WILSON ST)
BONNIE PEPPIN POINT HOLIDAY PARK (open space) 75 PEPPIN DRIVE DOON (TENNIS COURT/SWIMMING POOL AREA ) BONNIE DOON 3720
GOUGHS Goughs Bay Fire Station 6 WALSHS ROAD BAY Access Code GOUGHS BAY
HOWQUA CAMP HOWQUA LODGE BUILDING 127 HOWQUA RIVER ROAD HOWQUA 3723.
JAMIESON PARADISE POINT HOLIDAY PARK (NORTH OF 12 THE AVENUE JAMIESON) AMENITIES BLOCK JAMIESON 3723.
JAMIESON JAMIESON MEMORIAL HALL CNR PERKINS (Key Access) STREET & GREY ST,
MAINDAMPLE MAINDAMPLE FIRE STATION 41 MAIN STREET Access Code MAINDAMPLE
MANSFIELD RECREATION RESERVE SPORTING COMPLEX HIGHETT STREET (Key Access) Betw. VICTORIA St & CURIA St. MANSFIELD
MERRIJIG MERRIJIG PUBLIC HALL (Key Access) CNR ALPHA STREET & MT BULLER ROAD MERRIJIG
PINNACLE VALLEY RESORT MERRIJIG RECEPTION/RESTAURANT/CONFERENCE MIMOSA DRIVE OFF (upper) FACILITY BUILDING MT BULLER ROAD, MERRIJIG MERTON RECREATION RESERVE MERTON (OPEN SPACE) 3138 MERTON EUROA ROAD MERTON TOLMIE TOLMIE FIRE STATION 11 MAHAIKAH RD Access Code (near OLD TOLMIE RD.)
Woods Point Adit – near the rear of Police Station KENNYS TRACK NEAR (former Fire Refuge) – see MFMP for images SCOTT STREET WOODS POINT
NB Additional NSP’s were contemplated –at Mansfield Country resort and at Barjarg CFA Site The Woods Point community’s previously ‘self-identified’ then designated fire refuge has become a NSP – Designated January 2015.
Ongoing management of the Woods Point Adit is dealt with by the local Community and the WP&SDCSP Committee established under the ‘Woods Point & Surrounding District Community Safety Plan’ and Council.
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 5-11
DELWP have undertaken to maintain the vegetation around and above this site – located on Crown Land.
5.5.6 FIRE REFUGE
Text deleted November 2014 as the policy has been revisited on the recommendation of the Royal Commission - 2009 and resulted in a revised State Policy 2011 that details Community Fire Refuges as Buildings (only). No 'Designated' Fire Refuges located within the Municipality.
5.5.7 PRIVATE FIRE REFUGES
There are purpose built structures provided within the residential School sites at Timbertop & Lauriston School campus sites .
State Policy also now provides for the ‘building permit’ endorsement process for private bushfire bunkers with nil permits recorded as having been issued as at this time (August 2012 and still as at October 2016 – unchanged June 2017).
All private fire refuges require a Building Permit (requirement introduced 2010 following the State adoption of National Building Standards late 2009). The Building Permit specifies design construction and location requirements related to performance and maintenance requirements.
Council has developed a ‘flyer’ advising of the performance and development process for Private ‘bunkers’. Copy distributed at Office, publicised and published on Council web page.
5.5.8 INFORMAL (YET LIKELY ) COMMUNITY GATHERING PLACES
Refer to section 5.6.6 – there are no designated Fire Refuges in Mansfield Shire. However, in times of emergency, people have been known to make their own decisions about where to go for safety once they have decided to evacuate. The destinations are often not appropriate or safe.
To expedite identification of the likely locations of people who have not attended an Emergency Relief Centre or an NSP, a database has been created – refer below.
These locations are NOT endorsed by Council as safe place in times of emergency.
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INFORMAL (LIKELY & IDENTIFIABLE ) COMMUNITY GATHERING PLACES
Ancona Ancona Hall 383 Ancona Road Ancona 145° 48' 2.23" -36° 59' 18.82"
Barjarg commercial area 4555 Midland Hwy Barjarg 146° 0' 0.42" -36° 56' 1.55"
Barjarg Barjarg CFA Station 4840 Midland Hwy Barjarg 146° 0' 6.71" -36° 57' 32.29"
Barjarg/Nillahcootie Lake Nillahcootie park Midland Hwy Nillahcootie 146° 0' 14.65" -36° 51' 26.53"
551 Old Tolmie Road Barwite Gonzaga Reserve 146° 10' 40.59" -36° 59' 48.33" Barwite Peppin Point Holiday 75 Peppin Drive Bonnie 145° 51' 45.92" -37° 4' 39.92" NSP Park Doon Bonnie Doon Recreation 2 Davon St Bonnie Doon 145° 51' 35.14" -37° 1' 26.34" NSP Reserve
Bonnie Doon Community Arnot St Bonnie Doon 145° 51' 9.89" -37° 1' 32.03" Bonnie Doon Centre
Oasis General Store Bon Crescent Bonnie Doon 145° 51' 14.73" -37° 1' 34.25"
1905 Maroondah Hwy Bonnie Doon Hotel 145° 52' 42.11" -37° 1' 34.84" Bonnie Doon Bonnie Doon Lakeside 240 Hutchinsons Road 145° 53' 20.29" -37° 2' 29.43" Leisure Resort Bonne Doon 1310 Mansfield Woods Boorolite CFA shed at Piries 146° 7' 52.90" -37° 8' 55.65" Point Road Piries 7477 Mansfield Woods Gaffney’s Creek Community Hall 146° 11' 14.53" -37° 28' 5.20" Point Road Mansfield
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Goughs Bay CFA Station Walsh’s Road Goughs Bay 146° 3' 46.63" -37° 10' 35.99" NSP Goughs Bay General Goughs Bay 4 Main St Goughs Bay 146° 4' 15.56" -37° 10' 40.87" Store 35 Bayside Boulevard Goughs Bay Boat Club 146° 4' 5.40" -37° 11' 25.60" Goughs Bay Mansfield Lakeside Ski 540 Howes Creek Road 146° 0' 16.32" -37° 4' 10.92" Howes Creek Village Mansfield 50 Banumum Road Mansfield Country Resort 145° 58' 55.44" -37° 5' 24.17" Mansfield Camp Howqua Lodge 127 Howqua River Road 146° 10' 54.36" Building Howqua 2740 Mansfield-Woods Howqua Valley Resort 146° 7' 4.09" Point Road Howqua Inlet Howqua/Macs Cove Lake Reserve/Willow Willowlake Drive Macs 146° 8' 21.30" -37° 12' 46.80" Lake – Macs Cove Cove
Lauriston Girls School 450 Howqua River Road 146° 12' 35.66" -37° 14' 23.17" Campus Howqua Paradise Point Holiday 11 The Avenue Jamieson 146° 7' 48.63" -37° 16' 9.26" NSP Park Crnr Perkins Street and Jamieson Jamieson Memorial Hall 146° 8' 16.18" -37° 18' 6.98" NSP Grey St Jamieson 5953 Eildon-Jamieson Lakeside Hotel 146° 7' 56.16" -37° 16' 49.46" Road Jamieson 4695 Mansfield Woods Kevington Kevington Hotel 146° 9' 41.71" -37° 21' 28.39" Point Road Kevington
Maindample Maindample CFA Station 41 Main St Maindample 145° 56' 25.31" -37° 1' 39.70" NSP
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Recreation Reserve/Sporting 35 Highett St Mansfield 146° 5' 10.28" -37° 3' 15.43" NSP Complex
Mansfield Community Centre 10 Bank Place Mansfield 146° 5' 21.48" -37° 3' 13.17" (see also entry for Howes Creek area) Mansfield Showgrounds Mt Battery Road Mansfield 146° 6' 10.03" -37° 3' 21.68"
6165 Midland Hwy Mansfield Racecourse 146° 5' 35.04" -37° 2' 21.74" Mansfield
Pinnacle Valley Resort 1 Mimosa Drive Merrijig 146° 20' 14.31" -37° 6' 30.65" NSP
Merrijig Hall (opposite Crnr Mt Buller Road and 146° 15' 28.14" -37° 6' 10.03" NSP Merrijig CFA) Alpha St Merrijig 1870 Mt Buller Road Hunt Club Hotel 146° 15' 45.38" -37° 6' 12.14" (see also entry for Merrijig Sawmill Settlement & Alpine Ridge) 45 McCormacks Road McCormack Park 146° 16' 13.10" -37° 6' 7.029" Merrijig
145 Grammar School Road Timbertop GGS Campus 146° 18' 13.44" -37° 7' 32.82" Merrijig Merton Recreation 3138 Merton-Euroa Rd 45° 42' 27.63" -36° 58' 24.33" NSP Merton Reserve Merton
Merton Memorial Hall 17 Shaws Road Merton 45° 42' 35.89" -36° 58' 36.56"
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Pinnacle Valley Resort 1 Mimosa Drive Merrijig 146° 20' 14.31" -37° 6' 30.65" NSP Sawmill Settlement 16 Warrambat Road & Alpine Ridge Princes Hill School Camp 146° 21' 56.39" -37° 6' 27.17" Sawmill Settlement Mirimbah Park Mt Buller Road Mirimbah 146° 24' 1.00" -37° 6' 37.40"
Crnr Old Tolmie Road and Tolmie CFA Station 146° 14' 17.15" -36° 56' 8.71" NSP Spring Creek Road Tolmie
2798 Tolmie Whitfield Tolmie Tolmie Tavern 146° 15' 52.56" -36° 55' 6.46" Road Mansfield
13 Tolmie Mahaika Road Tolmie Sports Grounds 146° 14' 14.00" -36° 56' 4.97" Tolmie
Kenny’s Track near Scott Cherry Adit 146° 15' 2.64" -37° 34' 5.64" NSP St Woods Point
Woods Point Woods Point Hotel 1 Bridge St Woods Point 146° 15' 14.48" -37° 34' 11.08"
Woods Point Community 18 Scott Street Woods 146° 15' 1.49" -37° 34' 0.40" Hall Point
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5.6 PUBLIC INFORMATION AND WARNING OVERVIEW
It is important to ensure that public information and warning is maintained at an optimum level. This provides the public with the necessary information to develop an understanding and awareness of the issues associated with the prevention of, response to and recovery from emergencies. Local Community Radio details Part 9. See also Section 11.2 Special Arrangements & Vulnerable Community Members / Vulnerable Persons Register.
Note; In recent times Emergency Management Victoria has implemented a sophisticated method of issuing advice, warnings and similar messaging capacity to inform communities of potential risks for ‘ all hazards’. This can involve Vic Emergency messaging for your ‘watch zone’ or the current location of your mobile devices or your fixed phone. This is in addition to other forms of media available for issuing alerts or advice – all available to Incident Controllers.
PREVENTION (BEFORE EMERGENCIES) Any information released to the public on behalf of the Mansfield Shire Council will be to educate and assist the community to prepare for emergencies. Information must be approved by the Mansfield Shire Council, Municipal Emergency Management Planning Committee, the CEO or MERO. General information must be endorsed in accordance with the Council communication strategy.
RESPONSE PHASE Releasing information is normally the responsibility of the Control Agency(s) often in conjunction with the Municipal Emergency Response Coordinator. Any information released by the Municipality must be approved by the MERO (General information) or Chief Executive. Council web site can support and redirect enquiries – in support of the concept of ‘one source – one message’ particularly as information needs to be current and accurate. All Agencies are expected to have similar protocols in place.
Information can be categorised under the following headings:
A ) PRE IMPACT To enable the public to take reasonable measures to prevent, or lessen the potential effects of emergencies and to cope during the impact phase of an emergency.
B) DURING IMPACT To produce suitable news releases through the media concerning the effects of the emergency and what action can be taken by the public. During protracted incidents control agencies are encouraged to consider the benefit of public engagement through the holding of community meetings and involving other support agencies. Council will assist with all such endeavours.
C) POST IMPACT To maintain the crucial flow of information to those people who are in need of assistance and direction.
D) RECOVERY PROCESS Releasing information will be the responsibility of the Mansfield Shire Council in conjunction with the Incident Controller and Department of Human Services. Any information released must be approved by the MRM (General information) or Chief Executive Officer (Policy / Financial /
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Political matters). Liaison must take place so duplication and confusion does not occur. See below. Council has information ready to populate its web-site in the event of an emergency.
DISSEMINATION Immediate use of the media should be made to avoid phone congestion. The public should be advised to direct calls to appropriate agencies and centres with adequate facilities, staff and knowledge to answer questions or disseminate information. Police "Advice Line" should be used if possible. Refer Part 8 Contact Directory
The "Standard Emergency Warning Signal" may be used to alert the public to an actual or impending emergency or maintain the dissemination of public information. Authority to use the signal over electronic media must be given by the Divisional Emergency Response Coordinator or his/her representative. Refer Contact directory – Part 8 State-wide arrangements with the ABC network are acknowledged as is their broad radio coverage of the municipality. For Media Emergency Warning Signal consider ABC (02 6049 2011) Prime News (1300 137 883) Mansfield Community Radio (57 752 333) etc.
METHODS All methods of disseminating information should be considered including; Emergency Services – now a primary responsibility of Incident Controller Police W I C E N: (Wireless Institute Civil Emergency Network) Media including phone network, email etc Church/Religious Groups Phone no.’s for the above organisations are listed in Part 8 of this plan (contact directory).
DISABLED OR NON-ENGLISH SPEAKING PERSON Special considerations need to be given to warning disabled and non English speaking groups. In the case where information or communication is required with persons unable to speak English an interpreter service such as the Telephone Interpreter Service phone 13 1450 (24 hrs) may be able to assist. All agency representatives dealing with this situation should carry a language indicator card which can be used to establish the language in question. Copies of this card are available from the Commonwealth Department of Immigration and Ethnic Affairs and the Mansfield Shire Council offices. Special needs groups will be catered for by the Mansfield Shire Council Community Service Manager, and will utilise such services as the Telephone Interpreter Service phone (see above)) as required.
INFORMATION RESOURCES The following systems are an essential part of these arrangements and should be utilised if and when required: Electronic Media Police Media Liaison Literature/Brochure Information Print Media
Municipal and control agency web pages & public meetings – particularly for extended events If an emergency requires concurrent media response through radio, television and newspaper outlets, the Police Media Liaison Section may be contacted through the Municipal Emergency Response Coordinator.
INFORMATION CENTRE
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If required, a public and media information centre will be established. All public and media releases shall be issued from this centre. The Mansfield Shire Council shall appoint a Media Liaison Officer.
LOCAL RADIO MANSFIELD COMMUNITY RADIO - MCR & MURRINDINDI RADIO - UGFM
Inserted contact details for local Community Radios servicing the area at the request of MERC Nov 2009
MCRFM – RADIO MANSFIELD (MANSFIELD SHIRE) Service Area – Mansfield Shire Mansfield, Jamieson – Swanpool, Mirimbah and Merton. This includes the northern half of Lake Eildon.
Station can be manned at short notice and can interrupt feed link from Murrindindi. Use 24 hr Activation numbers in case of an emergency. Station has emergency back-up power source at The Paps transmitter and at Mansfield Broadcasting facility, off High Street Mansfield.
Frequency - Mansfield 99.7 fm See Page 10 & Part 8 Email [email protected] for emergency management correspondence plus emergency management personal . [email protected] for all general enquiries [email protected]
Studio Phone: 03 5775 2333 Fax: 03 5775 1744
Frequencies UGFM Radio Murrindindi (Murrindindi Shire) Service Area – UGFM broadcasts across the Murrindindi Shire with transmitters located at Alexandra/Lake Eildon on 106.9FM, Flowerdale 98.9FM, Marysville/Lake Mountain 98.5FM & across Kinglake Ranges on FM 94.5 transmits
Email - [email protected] (distributed to our Alexandra, Kinglake Marysville & Yea Studios plus our emergency management personel) www.ugfm.org streaming follow links. ADMIN: PH: 03 5772 2722 (24 hour) STUDIO: 03 5772 2900 (24 hour) FAX: 03 5772 2414 See Page 10 & Part 9
PV FM Plenty Valley FM (Nillumbik Shire) Nillumbik Shire, Whittlesea, Mernda, Hurstbridge, Panton Hill, Kinglake West. Frequency - Plenty Valley 88.6 fm Email [email protected] Studio 03 94042111 Fax 03 9404 2122 Emergency Fax 03 9494 2716 See Part 8
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5.7 RESPONSE/RECOVERY HAND OVER Emergency Relief and Supplementary Supply response functions are detailed in Part 7 , recovery functions are detailed in Part 5 of this plan.
It is essential to ensure a smooth transition from the response phase to the recovery process, in any emergency at municipal level. While it is recognised that recovery activities will have commenced shortly after impact, there will be a cessation of response activities and a hand over to recovery agencies. This will occur when the Municipal Emergency Response Coordinator in conjunction with the Control agency and MERO declare ‘Stand Down’ of response. The early notification of recovery agencies involved in the emergency will ensure a smooth transition of ongoing activities from response to recovery.
Accounts and financial commitments made by Council during the response phase are the responsibility of the MERO through the Municipal Emergency Management Plan arrangements.
Termination of Response Activities and Hand over of Goods/Facilities
When response activities are nearing completion the MERC - Municipal Emergency Response Coordinator in conjunction with the Control agency will call together relevant relief and recovery agencies including the MERO and the MRM, to consult and agree on the timing and process of the response stand down.
In some circumstances, it may be appropriate for certain facilities and goods obtained under Emergency Response arrangements (during response) to be utilised in recovery activities. In these situations there would be an actual hand over to the Recovery Manager of such facilities and goods. This hand over will occur only after agreement has been reached between response and recovery managers.
Payment for goods and services used in the Recovery process (by Council) is the responsibility of the MRM - Municipal Recovery Manager through the Municipal Emergency Management Plan arrangements.
The Emergency Response concept provides the mechanism for the build up of appropriate resources to cope with emergencies throughout the State. It also provides for requests for physical assistance from the Commonwealth when State resources have been exhausted. Most incidents are of a local concern and can be co-ordinated from local (municipal) resources. However, when local resources are exhausted, the Emergency Response provides for further resource to be made available, firstly from neighbouring municipalities (on a Regional basis) and then on a State-wide basis.
5.8 FINANCIAL CONSIDERATIONS
Financial accounting for Municipal resources utilised in emergencies must be authorised by the MERO or the MRM (or Deputies) and shall be in accordance with the normal financial arrangements of the Mansfield Shire Council.
Control agencies are responsible for all costs involved in that agency responding to an emergency. Government agencies supporting the Control agency are expected to defray all costs from their normal budgets.
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Depending on the magnitude of the emergency some government financial assistance may be available for prevention, response and recovery activities.
The Mansfield Shire Council is accountable for any monies donated as a result of any emergency event and will implement systems to receive and account for all such donations.
5.9 DEBRIEFING ARRANGEMENTS
A debrief should take place as soon as practicable after an emergency having a significant impact. At their discretion, the MERC - Municipal Emergency Response Coordinator will convene the meeting and all agencies who participated should be represented with a view to assessing the adequacy of the Plan and to recommend any changes. Such meetings should be chaired by the Chairperson of the MEMPC or the MERC.
Prevention, Preparedness Response and Recovery should be addressed - see also section under Recovery (added October 2015 following Plan Audit).
Following a ‘debrief’ of an event, incident or exercise, Minutes will be kept, presented to the following MEMPC and identified actions implemented by change to procedure (or reinforcement of procedure), variation to this MEMP etc
For lesser significant events, the Incident Controller may arrange a debrief meeting - particularly where the debrief aim is limited to assess that agencies activities. (sentence added October 2015 following Plan Audit)
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6. RELIEF AND RECOVERY ARRANGEMENTS
6.1 BACKGROUND
The Emergency Management Manual Victoria states that:
Recovery is a developmental process of assisting individuals and communities to manage the re-establishment of those elements of society necessary for their well-being.
The Emergency Management Manual Victoria (EMMV) and this Municipal Emergency Management Plan (MEMP) both emphasise that the management of emergencies requires a comprehensive approach embracing prevention, preparedness, response and recovery. Response and recovery operations may also be simultaneous - not sequential.
The Emergency Management Commissioner (EMC) has legislative responsibility for Emergency Relief and Recovery Coordination and the Relief and Recovery directorate will lead emergency management relief and recovery arrangements in Victoria. The EMC has delegated this responsibility to Department of Health and Human Services (DHHS) until the Relief and Recovery directorate within EMV is fully established.
Relief and recovery management in the State of Victoria is coordinated by the Department of Health & Human Services at the State and (updated - Nov 2015) Regional level, with relief and recovery management at the local level being devolved (with the support of Department of Health & Human Services) to local government under the Emergency Management Act 1986 and 2013 and Section 6 of the Emergency Management Manual Victoria.
Under this Municipal Emergency Management Plan and its framework, a sub-plan the Emergency Relief and Recovery Sub Plan’ (hereinafter referred to as the ‘Emergency Relief and Recovery Sub Plan’), has been developed to provide more detailed guidance to all participating agencies and groups with a designated role in assisting individuals and communities as they deal with, manage and recover from emergencies.
This Relief and Recovery section:
• Sets out the scope, objectives, and principles of emergency relief and recovery. • Outlines the agreed roles and responsibilities of participating agencies in both relief and recovery. • Details the capacity of Council to deliver relief and recovery services. • Describes the broad services to be provided during recovery by participating agencies. • Gives an overview of the operational aspects of the Sub Plan. • Provides links with Municipal Emergency Management Planning Committee (MEMPC) • Is ‘all hazards’ based and not linked to the number of persons requiring assistance ie the recovery requirements can be triggered by an incident affecting one person, a family or small group, a discrete community or the broader community.
All key stakeholders involved in recovery should use the more detailed Emergency Relief and Recovery Sub Plan as a management and operational tool as it provides specific details relating to the activities of relevant agencies. The Sub Plan also includes sections containing detailed
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Contacts Directory, Standard Operating Guidelines for Relief and Recovery Centres, Communications Plan, Crisisworks Manual, detailed roles and responsibilities and templates.
Image 1: Emergency Relief and Recovery Planning Structure
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6.2 RELIEF AND RECOVERY SCOPE, OBJECTIVES AND PRINCIPLES
Scope
The Relief and Recovery section (s6) of the MEMP details the management arrangements endorsed by Council on the recommendation of the Municipal Emergency Management Plan Committee (MEMPC) and participating agencies to coordinate community relief and recovery services in the event of an emergency within the Municipality.
The Emergency Relief and Recovery Sub Plan is a sub-plan of the Municipal Emergency Management Plan (MEMP) written in accordance with the Emergency Management Manual Victoria and developed pursuant to the Emergency Management Act and will be used to guide the community relief and recovery processes.
Under the Emergency Relief and Recovery Sub Plan all agencies and responsible officers should ensure they are familiar with the Relief and Recovery section of the MEMP, the Emergency Relief and Recovery Sub Plan, the broader Municipal Emergency Management Plan and any related plans identified in these plans. Whilst the Relief and Recovery arrangements deal with this Municipality, a seamless approach will be implemented where recovery activities need to cross municipal boundaries.
The Emergency Relief and Recovery Sub Plan:
• Enables both government and non-government agencies to provide coordinated relief support in an emergency. • Details the arrangements for the provision of recovery services during recovery from emergencies in and around the Mansfield Shire. • Identifies participating agencies and their specific roles and tasks during the relief and recovery processes.
Mansfield Shire Council is responsible for the coordination and management of relief and recovery within the boundaries of Mansfield Shire. DHHS is responsible for coordination of relief and recovery at the regional level and Emergency Management Victoria became responsible for relief and recovery coordination at the State level on 1 September 2015.
Emergency relief is a component of response and is the provision of essential and urgent assistance to individuals, families and communities during and in the immediate aftermath of any and all emergencies.
Emergency relief can be provided in a variety of locations including at or near the site of an emergency, to communities that become isolated or cut off by an emergency or in an established relief setting, such as an emergency relief centre.
Emergency relief consists of a number of activities that should be planned for and includes: • immediate needs - shelter, food and water • community information • psychosocial support • health and first aid • reconnecting families and friends - National Registration and Inquiry System (NRIS). • non-food items (material aid) Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 6-3
• emergency financial assistance • animal welfare & harnessing goodwill
Emergency recovery assists individuals and communities affected by crises to achieve an effective level of functioning and can be described as a developmental process that commences with first response, may last for weeks and possibly extends to months or years after an emergency.
Recovery starts while response activities are in progress and is based on continuing assessment of impacts and needs.
In the first instance, a local recovery centre may be established to house all the agencies affected residents may need to have contact with – a ‘one-stop-shop’. However, recovery can continue for many years after a disaster. Over time, the role of Council and other agencies is to support communities as they work together to plan for, and drive their own recovery.
Recovery requires collaboration between individuals, communities, all levels of government, non-government organisations and businesses – across four inter-related recovery environments. These are the:
• social environment – the emotional, social, spiritual, financial and physical wellbeing of affected individuals and communities • built environment – the restoration of essential and community infrastructure • economic environment – the revitalisation of the affected economy and includes agriculture • natural environment – the rehabilitation of the affected environment
Recovery initiatives could address specific elements of one recovery environment, or they could operate across multiple environments.
The key recovery activities within the five environments and the lead agencies and service providers that are involved in these activities are detailed in the Contacts Section of the Emergency Relief and Recovery Sub Plan.
Objectives
Communities face a hierarchy of needs during the relief and recovery process, which requires a coordinated and flexible response. Therefore the objectives of the Emergency Relief and Recovery Plan are to:
• Ensure the provision of all basic and necessary services to all affected individuals, families and communities as efficiently as possible and at the appropriate times so that recovery occurs effectively. • Ensure programs and services are in place which assists the recovery process for as long as required. • Ensure mechanisms exist to build community involvement and ownership of the recovery process. • Assist participating agencies to fulfil their responsibilities within the Emergency Relief and Recovery Sub Plan.
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Emergency Relief and Recovery Accessibility and Inclusion Principles
Development of this section of the Municipal Emergency Management Plan and the Emergency Relief and Recovery Sub Plan was guided by the principles of the Mansfield Shire Access and Inclusion Charter which are:
• Inherent dignity • Non-discrimination • Participation and inclusion • Respect for difference • Equality of opportunity • Safety
Natural disasters and other crises such as pandemics can affect everyone, no matter what their background or status.
Barriers to access to and inclusion in relief and recovery processes can include:
• Living in rural or remote areas • Social disadvantage • Age, functional or physical ability • Cultural and linguistic diversity (CALD)
This framework acknowledges the diversity that exists in Mansfield Shire and seeks to address the needs of all residents and visitors in times of emergency.
Principles of Emergency Relief
The principles for the coordination and delivery of relief in Victoria are defined in the State Relief and Recovery Plan (EMMV Part 4) as:
• emergency-affected communities receive essential support to meet their basic and immediate needs of all people including vulnerable people and people with special needs • relief assistance is delivered in a timely manner, in response to emergencies • relief promotes community safety , and minimises further physical and psychological harm • relief and response agencies communicate clear, relevant, timely and tailored information and advice to communities about relief services, through multiple appropriate channels • relief services recognise community diversity • relief is adaptive , based on continuing assessment of needs • relief supports community responsibility and resilience • relief is well coordinated , with clearly defined roles and responsibilities • relief services are integrated into emergency management arrangements.
Agencies with relief responsibilities must incorporate these principles into their own planning and delivery of services.
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6.3 ACTIVATION OF THE EMERGENCY RELIEF AND RECOVERY SUB PLAN
The following people have the authority to activate the provision of emergency relief services by affected municipal councils based on an Incident Controller’s determination (which may include the activation of emergency relief centres detailed in Appendix 1 of the Emergency Relief and Recovery Sub Plan: • the appointed Municipal Emergency Response Coordinator (MERC) (Victoria Police) • the relevant Municipal Emergency Resource Officer (MERO) (council staff member) • the Municipal Recovery Manager (council staff member).
Should the emergency recovery required escalate beyond the capacity of the municipality, then the Municipal Recovery Manager will call upon Regional/State resources.
Alerting Council’s Human Resources Manager and deputy MRMs will be the first step, followed by other key staff. Activation may also include activating all of the participating agencies or specific agencies depending upon the nature of the emergency. A detailed outline of the operational procedures for the alert, standby and activation of emergency relief and recovery is outlined in the Emergency Relief and Recovery Sub Plan.
6.4 RELATED PLANS
A number of other Emergency Management Sub-Plans are in place within Mansfield Shire. It is important that the presence of these plans is acknowledged by the MEMPC and any recovery committees that may be formed. These plans include:
• Emergency Relief and Recovery Sub Plan • Municipal Fire Management Plan • Municipal Public Health and Wellbeing Plan • Woods Point and Surrounding District Community Safety Plan • Municipal Flood Sub-Plan • Mansfield Animal and Stock Emergency Welfare Plan • Municipal Pandemic Flu Sub-Plan • Mansfield Shire Heatwave Plan • Other Agency plans such as; • Blue/Green Algae Plan • Community Information Guides • Community Plans
The Emergency Relief and Recovery Sub Plan is consistent with state and regional plans: • Emergency Management Manual Victoria (EMMV) 2012; Section 6 • Hume Regional Emergency Recovery Plan
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6.5 ROLES AND RESPONSIBILITIES
6.5.1 MUNICIPAL RECOVERY MANAGER
The Municipal Recovery Manager is responsible for maintaining and activating the Emergency Relief and Recovery Plan and Sub Plan and is overseen by the Mansfield Shire Emergency Management Planning Committee comprising members of the participating agencies.
The Municipal Emergency Management Plan recognises and identifies the Municipal Recovery Manager as the authorised Emergency Recovery Coordinator responsible for emergency relief and recovery services in all phases of emergency management in the Municipality. Council has embedded the position requirements and responsibilities within a permanent role (Community Services Manager) in the organisational structure. Three Deputy Municipal Recovery Managers have also been appointed to support the MRM or undertake all roles and responsibilities of the Municipal Recovery Manager in the event that the Municipal Recovery Manager is not available or the scale of the task is vast or protracted.
6.5.2 RESPONSIBILITIES OF THE MUNICIPAL RECOVERY MANAGER
• Represent Council in its community relief and recovery role on the Municipal Emergency Management Planning Committee and its Executive Committee (established in 2014) • Chair recovery committees if and when formed • Develop and maintain the Emergency Relief and Recovery Plan and Sub Plan • Activate the Emergency Relief and Recovery Plan and Sub Plan • In time of an emergency, determine the needs of affected communities in consultation with the response agencies, communities and participating agencies • Coordinate municipal resources in delivering relief services (in partnership with key organisations, agencies and community) • Manage and coordinate the community recovery functions • Ensure there is an internal communication strategy for participating agencies • Determine the public information and advise requirements relevant to the Emergency Relief and Recovery Plan and Sub Plan • Liaise with relevant agencies to ensure these requirements relating to relief and recovery are considered/incorporated in their communications in preparation for, during and following an emergency event
6.5.3 MANSFIELD SHIRE RECOVERY COMMITTEE
The MEMPC has an ongoing role to review and maintain the Emergency Relief and Recovery Sub Plan in lieu of a Relief and Recovery sub-committee. In the event of a disaster, the MEG and MEMPC may decide to form an incident specific community recovery committee.
A recovery committee is responsible for the planning, management and coordination of services to affected people in the event of an emergency - ensuring that adequate and appropriate resources are allocated to community recovery immediately prior to, following and from the aftermath of an emergency, through timely, well planned and coordinated recovery activities. This entails liaising with all local recovery agencies and organisations, the Municipal Emergency Resource Officer (MERO) and response agencies and any Emergency Management Team to ensure the recovery processes are integrated and timely.
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A recovery committee will be chaired by the Municipal Recovery Manager or officer filling the role and will consist of community representatives, and local representatives of participating agencies (government and non-government) who have the ability to provide specific services required in the recovery process and Council Officers involved in the delivery of recovery functions.
6.6 RELIEF AND RECOVERY RESPONSIBILITIES OF THE MEMPC
• Develop, review, exercise, evaluate and maintain the Emergency Relief and Recovery Sub Plan. • Meet routinely and also on an ‘as needs’ basis. The Chairperson (MRM) will advise the time, date and venue for each meeting. • Raise awareness of roles and responsibilities across government and non-government participating agencies and ensure capacity of these agencies to deliver their services. • Ensure the establishment and maintenance of an after-hours contact directory of participating agencies. This is to be updated on a regular basis and will include contact numbers (business, after hours, mobile, e-mail address, pager and facsimile numbers). • Raise community awareness in the value of being prepared for emergencies; the importance of preventative action wherever possible; the recovery process; and the existence of the Emergency Relief and Recovery Plan and Sub Plan. • Engage with the Emergency Management Group (MERC, MERO, MRM and deputies); provide advice to the Emergency Management Group on the training needs and opportunities of all staff working in participating agencies; encourage joint training and simulation exercises; raise community awareness of the Emergency Relief and Recovery Sub Plan during and in the lead up to emergencies wherever this is possible.
6.7 RESPONSIBILITIES OF A RECOVERY COMMITTEE • Provide a Government/non-government agency/community collaboration • Provide leadership in recovery • Appoint community recovery liaison representatives and manage and coordinate recovery tasks and processes. • Identify and present issues arising from the impact of the emergency on individuals, families and communities and prioritise them for action. • Undertake specific recovery activities as determined by the circumstances and the Committee • Gather relevant information and data from the community and other stakeholders – including community values and priorities • Monitor the overall progress of the recovery process in the affected community and liaise, consult and negotiate on behalf of affected communities, with recovery agencies • Ensure communication strategies are appropriate to the situation and community Create a feedback loop using committee members, social, informal and formal networks to connect community, government and non-government agencies
6.8 ENGAGEMENT OF COMMUNITY IN RECOVERY
A vital component in empowering a community in its recovery process is the engagement and involvement of the affected community in planning and participating in the process of recovery. This may be undertaken in a variety of ways depending on the scale of the event and Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 6-8
community interest and ability.
The form of any community recovery structure will vary greatly. Each community is different, as is every emergency, and the structure will start to emerge during the early recovery phase. It is crucial that there is strong community representation on any committees formed, and the community must be listened to and supported to develop and drive their own recovery plans with agencies poised to support them during this process.
At all times it will be important to ensure that all members of the affected community are provided the opportunity to give feedback and express their opinions in relation to the recovery process. This will enable Council and agencies to ensure that processes allow for broad and diverse community input, rather than from limited sections of the community.
Social and creative initiatives that emerge are key to recovery and it is imperative that they are supported both physically and financially and over the medium to long terms if required.
Existing community support mechanisms such as the Mansfield Shire Community Wellbeing and Tourism & Economic Development teams will be central to working with communities as they recover in all environments.
If the emergency event does not require the formation of a Recovery Committee, the Municipal Recovery Manager will liaise directly with the affected community member(s) and relevant agencies and report to the Municipal Emergency Management Planning Committee.
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AREA OF AGENCY ROLE NAME PHONE EMAIL RESPONSIBILITY
6.9 SUGGESTED REPRESENTATIVES ON RECOVERY COMMITTEE
AGENCY ROLE AREA OF RESPONSIBILITY NAME PHONE EMAIL Mansfield MRM Recovery Coordination Melanie Hotton PH:5775 8568 Melanie.hotton @mansfield.vic.gov.au Shire Council Miscellaneous Support On Call MRM 0437 751 502 DMRM Emergency Relief Centre Michele BH: 5775 8569 [email protected]. Coordination Padbury au
DMRM Recovery Centre/Ongoing Amanda BH: 5775 8549 [email protected] Access to Recovery Lovick Information DMRM Recovery Centre/Ongoing Sue Arndt BH: 03 5775 8558 sue.arndt @mansfield.vic.gov.au Access to Recovery Info MERO Arranging resources during Kevin Murphy BH: 5775 8544 [email protected] Emergency Response phase Rebuilding & Utility Restoration EHO Public Health Kevin Murphy BH: 57758544 [email protected] Food Safety Air & Water Quality VC Volunteer Management Carolyn BH: 5775 8566 [email protected] Garlick Local Laws Domestic Animals Local Laws BH: 5775 8596 See Council’s Animal and Stock Officer Emergency Welfare Plan – 2014 T&EDM Business Recovery Judy Dixon BH: 5775 8586 [email protected] CDTL Community Liaison Rep Kirsten Lingard BH: 5775 8534 [email protected] Jane Diplock BH: 5775 8562 [email protected] Councillor Chair and Portfolio Holder [email protected] Emergency Management area
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Community Centre CEO Drop in Centre and Meeting BH: 5775 2077 [email protected] MACE Venue
Mansfield Family Community Family, Youth and Children Michelle Wood BH: 5775 8576 [email protected]. & Children’s Wellbeing Includes counselling Michele BH: 5775 8569 gov.au Centre Padbury [email protected] c.gov.au Cubby Childcare BH: 5775 1111 [email protected] Department of Emergency Financial Assistance Sally McCarron BH: 57220604 [email protected] Health & Human Recovery Information Public health; Services Personal Support; Temporary accommodation Translation & interpreting services Department of Animal Livestock and primary Garry Howarth BH: 5761 1517 [email protected] Economic Health producers (Benalla) u Development, DEDJTR Jobs, Transport Recovery Brad Cousins BH: 5784 0609 [email protected] and Resources (Seymour) DEDJTR Australian Red Div Ops Food and Water 1800 232 969 stakeholders_vic_es@redcros Cross Officer Registration s.org.au Donations STATE Coordinator CFA Operations CFA Region 23 BH: 5721 4122 @cfa.vic.gov.au Officer Department of Flora & fauna Duty officer BH:5733 1200 Environment Land, Land recovery Water & Planning State forests Mansfield District CEO Medical support Cameron Butler BH:5775 8805 [email protected] Hospital Parks Victoria National Parks Contact Ranger 131 963 (24 in Charge PV hours) Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 6-11
St Vincent de Paul President Material Assistance PH: 5775 2878 mansfield.centre@svdp- Society (shop) vic.org.au
State Emergency Regional Flood and storm John Newlands BH: 92569650 [email protected] Service Vic SES Victoria Police MERC Information services MERC PH:5775 2555
Community Dependent upon nature and Community Representatives location of emergency contacts in R&R event. Sub Plan.
Participating agencies should ensure that all staff likely to be involved in the community recovery process are aware of the need to keep their contact details, including out of hours, up to date.
A number of the above agencies will by their role also have a position on the Municipal Emergency Management Planning Committee. Other agencies may play a vital role in the community recovery process and whilst they may not be members of a recovery committee, their contribution to the work of the committee will be important. This may include local service clubs, local businesses, small local community agencies or their representative and regional community services.
Depending on the emergency, representatives from combating agencies may sit on a recovery committee following an event eg after bushfire to report on restoration of fire control lines.
More detail on participating agencies and their roles is found in the Agency Roles and Responsibilities table in the Emergency Relief and Recovery Sub Plan.
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6.10 REVIEW, TEST, EVALUATE AND MAINTAIN THE EMERGENCY RELIEF & RECOVERY SUB PLAN
The Municipal Recovery Manager and the Municipal Emergency Management Planning Committee and the Recovery Committee are responsible for reviewing, testing, evaluating and maintaining this Relief and Recovery Section 6 of the MEMP and the Relief and Recovery Sub Plan.
These will be reviewed:
• after each operation or exercise • annually • in the event of deficiencies being identified • in the event of an significant emergency/disaster • in the event of significant legislative changes • on an ongoing basis as required
As part of each review, the contact details for each participating organisation will be checked and updated. The Municipal Emergency Resource Program Officer has responsibility for updating the contact details on an as-needs basis.
6.11 RELIEF FUNCTIONS
Municipal councils are responsible for coordinating relief at the local level. The Department of Health and Human Services (supported by Red Cross) is responsible for coordinating relief at the regional and state levels. Relief coordination responsibilities include: • coordinating strategic information sharing to help arrange, manage and deliver relief activities • monitoring issues, risks, progress and capacity (by working with responsible agencies), and managing issues as required • reporting progress to the State Recovery Coordinator
Functions of relief may include:
• Evacuation to relief centres and transport • Relief centre establishment and management • Accessibility and inclusion • Communications/community meetings • Reconnecting people • Emergency shelter • Food and water • Public health and medical • Psychosocial support • Support of children • Domestic animals • Arts/creativity/games for relief and recovery
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The following table details the lead agency in delivering relief functions and gives a brief overview of the key steps:
ITEM LEAD AGENCY FUNCTION Relief centre coordination MSC Refer R&R Sub Plan Relief Centre Standard Operating Guidelines Section Community information MSC Refer R&R Sub Plan Communications Section Emergency shelter MSC Temporary bedding sourced through St Vincent de Paul and Salvation Army at Relief Centre Commercial beds booked through High Country Reservations 2,000+ available Food and water Red Cross Basic needs food and water supplied to Relief Centre only Material aid St Vincent de Paul Limited local aid possible although State aid available. Also support from Salvation Army and donated goods (managed by Red Cross) Reconnecting people Victoria Police Red Cross Register.Find.Reunite Red Cross process. Personal Identification Forms can be used in absence of Red Cross Financial assistance MSC Information and access to financial information and assistance. External agencies distributing grants will be a presence in a Relief Centre. Public appeals Red Cross Public appeals and monetary donations are managed and distributed by Red Cross Child welfare MSC MRM to coordinate delivery of services to support children and families immediately post an event in conjunction with relevant authorities. Refer R&R Sub Plan Relief Centre Standard Operating Guidelines Section Animal welfare DELWP/Council Refer Animal and Stock Emergency Welfare Plan Health and medical Ambulance Victoria MRM to alert hospital and arrange assistance St Johns attendance of local medical staff or St Local Johns Ambulance to be present in Relief doctors/hospital Centre Psychosocial Support DHHS DHHS will work with the MRM and Community Health to ensure the appropriate, vital psychosocial support services are available in relief centres and on an ongoing basis to individuals and families in the community
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6.12 RELIEF CENTRE OVERVIEW
An emergency relief centre (ERC) is a building or place established to provide life support and essential needs to persons affected by any emergency (including evacuees). Emergency Relief Centres are coordinated and staffed by Council together with other support agencies such as Red Cross, Salvation Army, Department of Health and Human Services, Victorian Council of Churches and Victoria Police being in attendance, as the situation scales up or down.
An ERC provides basic needs such as food and water, emergency sleeping arrangements, counsellors, toiletries and sanitary items, vital information and the company of other people. Some ERCs may be able to take domestic pets. In times of emergency there may be a requirement for Council to staff an ERC 24 hours a day and must have plans to deliver the resources.
For more details, refer to the ERC Standard Operating Guidelines Section of the Emergency Relief and Recovery Sub Plan.
6.13 LIST OF LOCATIONS
A number of locations across the Shire have been assessed and found to be potentially suitable for use as an ERC in times of emergency. Careful consideration must be given to the prevailing circumstances and number of people needing assistance when selecting a site or sites. Consideration must be given to selecting sites that are away from a Neighbourhood Safer Place (NSP) or staging area. Refer to Appendix D in this Municipal Emergency Management Plan for a list of locations that could be used as an ERC and to the Emergency Recovery and Relief Sub Plan for a detailed description of each location.
6.14 ADDITIONAL RESOURCES
In times of emergency, especially Level 2 and 3 incidents, Council resources can be stretched to capacity and drawing additional resources from neighbouring municipalities may become a necessity. Procuring additional resources is discussed more fully in Section 7.1.1 of this Plan and steps should be made to secure additional support within 24 hours of a major emergency starting.
The Municipal Association of Victoria (MAV) and Municipal Emergency Management Enhancement Group (MEMEG) have developed the Protocol for Inter-Council Emergency Management Resource Sharing which provides an agreed position between councils for the provision of inter-council assistance for response, relief and recovery activities. Mansfield Shire Council is a signatory to this Protocol, as are all our neighbouring municipalities although it must be noted that their resources may also be stretched if they are affected by a cross-border incident.
Resources that could be shared include staff, equipment and advice. Local Government Victoria | Department of Environment, Land, Water & Planning at Level 7, 1 Spring St, Melbourne, Victoria 3000 T: 03 9208 3597 are another source of potential supplementary supply - [email protected] .
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6.15 TRANSITIONING FROM RELIEF TO RECOVERY
While an emergency continues to pose a threat to a community, overall coordination of all activities will remain under the direction of the control agency. As emergency response activities wind down, the coordination role will transition from response coordination to recovery coordination, which will include coordinating remaining urgent and immediate community needs while planning and implementing longer-term recovery support and services. Relief and recovery planning and delivery is a parallel operation to response and commences after the onset of the emergency.
The transition from emergency response to recovery needs to be effectively managed and communicated. It should involve control, relief and recovery agencies.
The timing of transition depends on:
• whether there is a recurring threat • the extent of impact on the communities • the extent of known loss and damage • the level of resources needed for recovery.
Response and recovery agencies should work cooperatively during the period of transition and provide each other with appropriate support. Coordination responsibility is passed to the Department of Health and Human Services as the recovery coordination agency at the state and regional level, while local government has management responsibility locally. A document detailing the current state of affairs should be developed by the control agency to assist the transition from response to recovery.
Before transitioning relief services and support to recovery, the Municipal Recovery Manager, in consultation with the Municipal Emergency Resource Officer, Municipal Emergency Response Coordinator (MERC), Department of Human Services and the control agency will commence the development of an incident-specific recovery plan. Refer to the Relief and Recovery Sub Plan for a transitioning template.
Incident-specific recovery plans are tailored specifically for recovery activities following an actual emergency. These plans are generally operational plans developed for each emergency, defining strategies and interventions specific to the affected communities. The plans establish a benchmark of priorities as a snapshot in time and aim to agree and communicate the immediate, medium and long-term goals for recovery. These goals are reviewed regularly throughout the recovery process in consideration of the changing environment.
It is best practice to include local or emerging leaders in these discussions, to give a community focus, as well as fulfilling the commitment to community led recovery. This may be as simple as including the local councillor for the affected area, or prominent community members as well as local leaders. People who have taken part in Council delivered and regional leadership programs will be ideal for these roles.
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6.16 IMPACT ASSESSMENTS
A post impact assessment is an appraisal of the extent of damage, disruption and breakdown to the community and its infrastructure as a result of the emergency. Impact and needs assessments inform decision making for relief coordination. To facilitate this Mansfield Shire Council, through the Emergency Management Group, shall as early as practicable perform the following tasks:
• Seek advice from the Incident Control agency and agency representatives in ICCs so as not to duplicate collection • Survey the extent of damage indicating evaluation of financial and material aid needed • Provide a priority listing for restoration of community needs to assist agencies in the performance of their functions • Monitor the acquisition and application of financial and material aid needed or made available in the restoration period.
Information that the control agency gathers through a Rapid Impact Assessment (RIA) process during the response to the emergency should also be made available to the Municipality. The RIA will provide input information for a more detailed analysis of loss and damage and the impact on the effected community that will make up the Post Impact Assessment.
The Emergency Management Group may co-opt persons from within the community with the appropriate expertise to assist with the above tasks.
Should the emergency extend beyond the boundaries of the Mansfield Shire Council the post impact assessment may be merged with that of the affected parts of other municipalities.
Once the threat of emergency has subsided, local government can coordinate an outreach service which involves visiting people in their homes, at temporary accommodation, businesses and community events in order to ensure that people have access to early psychosocial support and to conduct an assessment of their needs. This should be done in conjunction with other relief agencies.
6.17 RECOVERY ENVIRONMENTS
New directions in emergency management have dictated the recovery process should be undertaken within the four recovery environments that meet the needs of an impacted community:
• Social environment • Built environment • Natural environment • Economic environment
Each recovery environment does not stand in isolation, will overlap with other areas, and will require specialist skill requirements to address issues arising after impact as illustrated by the following descriptions which include but are not limited to the requirements listed.
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Relief and recovery activities in the five environments, agencies and service providers and contact details can be found in the Emergency Relief and Recovery Sub Plan Contacts Section. The following briefly details the elements relevant to each functional area of recovery:
Social environment
The social recovery environment addresses the impact an emergency could have on the health and wellbeing of individuals, families and communities. Social recovery is closely inter-related to the other four recovery environments.
Responsibility
The following agencies are responsible for coordinating activities in this environment: • Local level – Municipal councils • Regional and state level – Department of Health and Human Services.
Below is a list of activities that may contribute to social recovery. Agencies with responsibilities for the activities (as outlined in section 1.16 of this plan) listed below are expected to have plans, policies and capability in place.
• Support for individuals (including service coordination and case support) • Accessing information • Financial assistance • Health, wellbeing and safety • Interim and temporary accommodation • Psychosocial support (including counselling and advocacy) • Targeted recovery programs for the bereaved; men and women; children and youth; vulnerable groups; and displaced and dispersed people • Community programs • Community engagement (including sponsorship and advocacy • Community recovery committees • Recovery centres (such as locations and staffing) • Community service hubs (such as locations and staffing)
Built environment
Infrastructure assists individuals and communities in the management of their daily lives and underpins the ability of private and public community services to function. If essential infrastructure and services are affected by an emergency its restoration is considered a priority to ensure that response, relief and recovery activities are not compromised and agencies and organisations are able to effectively deliver services for affected individuals and communities.
Local infrastructure may also form an important part of community identity and connectedness. For example, some public buildings have an important symbolic role and their loss can have a severe negative impact on community morale.
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Initial assessments of impacts on essential infrastructure and services should be coordinated at the local level by the municipal council or agency identified in local MEMPs and undertaken as soon as practicable.
Community recovery is underpinned by the restoration of critical infrastructure and services (electricity, gas, water and sewerage), as well as communication and transport links. These in turn enable essential business services, such as banking, education, health and retail trade to be returned.
The delivery of the following functions may have to be addressed:
• Impact assessments • Assessment of damaged buildings • Clean up and demolition of damaged structures (including removal, transport and disposal) • Building advice and information • Essential utilities and services (including banking, education, and health) • Critical infrastructure (including water, electricity, gas and telecommunications) • Communications (including telephone, mobile, radio, internet and cable) • Roads and transport (including public transport, arterial routes, supply chains and bridges) • Water and wastewater (including drinking water and sewerage) • Waste and pollution (including garbage) • Community and public buildings and assets (including schools, child care, places of spiritual worship, recreation facilities and entertainment venues)
Restoration of critical infrastructure must be undertaken with an awareness of the needs of vulnerable individuals and communities. In restoring infrastructure, responsible agencies should: • understand the community’s priorities • keep the community informed of recovery progress • wherever possible, restore to a better standard
Natural environment
Recovery of the natural environment aims to improve air quality, water quality (including catchment management), land degradation and contamination and flora and fauna through:
• Protecting water quality and supply • Controlling and preventing erosion • Protecting threatened habitats (including controlling the spread of invasive species) • Surveying and protecting threatened species (including bird, marsupial, aquatic and plant species • Surveying and protecting aquatic and terrestrial ecosystems • Regenerating forests (including for ecological purposes and future timber use) • Restoring public land (such as walking tracks, fencing, and recreational and visitor facilities) • Surveying and protecting sites of cultural heritage significance
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Economic environment (including agriculture)
Economic recovery re-establishes economic wellbeing and relieves financial hardships in affected community including primary producers, local businesses and the tourism industry. This may involve initiatives that will provide:
• Local economic sustainability • Support for individuals and households • Support for businesses (including information and advice) • Business continuity planning • Promotion of local employment opportunities • Supporting local tourism • Monitoring broader economic impacts and coordinating responses
The agricultural industry is often impacted by natural disaster and may require specific attention. Assistance may include:
• Animal welfare (including livestock and companion animals) • Loss and damage assessment (for Farming, Rural Activity, Rural Conservation and Green Wedges Zones) • Needs referral and case management • Emergency fodder • Restoring damaged fencing (including private, bordering parks and as a result of emergency response) • Wellbeing and economic recovery of rural communities • Rehabilitation of productive land
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6.18 RECOVERY SERVICES AND PROVIDERS
Council is the lead agency responsible for coordinating recovery functions across the five environments with the Municipal Recovery Manager taking the lead role. Each participating agency reports to the MRM or their delegate, about the provision of their services at the time of an emergency. Further information is available in the Emergency Relief and Recovery Sub Plan.
TIME RECOVERY SERVICE LEAD AGENCY ARRANGEMENT FRAME
SOCIAL, HEALTH & COMMUNITY ENVIRONMENT
Accommodation (temporary) MSC - MRM Emergency bedding to be sourced through St Vincent Short de Paul and Salvation Army Commercial beds to be utilised - High Country Reservations to assist Other agencies to support as required Aged & Disability Support MSC - MRM Aged and disability support services to collaborate on Long (vulnerable groups) support delivery. Residents on VPR to receive priority attention. Food and water Red Cross Red Cross to coordinate with support of local Short businesses Children’s Services MSC Local childcare providers, Maternal Child Health Short Service, and Family Day Care to collaborate on care/support/relief required for young children Communication/Information MSC – MRM Council to activate Relief and Recovery Long Communications Plan contained in the R&R Sub Plan Community Engagement MSC - CSM Community resilience team to work with individual Long communities to plan for recovery projects Donations Coordination MSC Council and Red Cross to coordinate. Medium Red Cross Recovery Centres distribution point. Council Depot for storage Financial Assistance MSC Financial assistance available through a number of Short/ Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 6-21
TIME RECOVERY SERVICE LEAD AGENCY ARRANGEMENT FRAME
sources. Information and advice available through Medium Recovery Centre Material Assistance St Vincent de Paul St Vincent de Paul local provider. Short Salvation Army can be called on for further support Medical Support & 1st Aid Mansfield District Need for medical support will be reduced during Short Hospital CEO recovery and will mainly be managed by local doctors and hospital Personal support & MSC In the short term, personal support and counselling will Long counselling be provided at Recovery Centres as well as information about other providers for the long term Pets - accommodation MSC Council Local Laws officer to work with pet owners to Short find temporary accommodation. Lost pets will be managed by Local Laws through the pound. Public Health & MSC SEHO to work collaboratively with local medical services Short Communicable Diseases to respond to public health issues on an as needs basis. Include sanitation, disease control and food and water Relief & Recovery Centres MSC Establishment and management of relief and recovery Short/ centres. Medium Refer Standard Operating Guidelines in R&R Sub Plan Schools / Education DET Local Schools to be supported by Department of Long Education and Training Translation & Interpreting MSC On an as needs basis. Short Providers identified in Contacts Directory Volunteer Management MSC Spontaneous volunteers to be managed by Volunteer Short Coordinator Targeted recovery programs MSC Community Services unit to assist deliver State Medium/Long originated recovery programs into communities
BUILT ENVIRONMENT
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TIME RECOVERY SERVICE LEAD AGENCY ARRANGEMENT FRAME
Impact assessments MSC Impact information to be gathered from Control Agency Short and others in ICC, Council to conduct impact assessments as necessary and to contract external organisations if Council resources do not allow Clean up & Equipment MSC Urgent. Conduct impact assessment and ‘make safe’ Short Provision MERO first priority. EHO Council to coordinate clean up. Local contractors, insurance agency contractors, SES, service clubs to be approached for assistance. Provision of tip tickets. Fencing MSC Once Impact Assessments conducted, Council and Short MERO Recovery Committee to plan for fencing replacement. Fencing disputes referred to Dispute Settlement Centre Victoria Utility/infrastructure MSC Council does not provide power or water into the Shire. Short restoration MERO Council to collaborate with utilities providers on Engineering and restoration. Works Manager Utilities providers identified in Contacts Directory. Rural roads - access MSC Urgent. Short Engineering and Dangerous tree assessment and removal. Works Manager Contractors as required. VicRoads Roads and transport MSC,MERO Impact assessment to inform needs. Medium/Long Engineering and Council responsible agency but some roads Works Manager responsibility of VicRoads. VicRoads Also involve DEDJTR Building advice and MSC Limited advice available through Council. Short/ information Development Engage private practice Medium Services Critical infrastructure MSC Impact assessment to inform needs. Short
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TIME RECOVERY SERVICE LEAD AGENCY ARRANGEMENT FRAME
DEDJTR MSC to collaborate and support infrastructure owners (eg Hospital, schools) to recover urgently Communications MSC Communications infrastructure may include telephone, Short mobile phone, internet, UHF, TV. Council to support re-establishment with relevant agencies. Water and waste water MSC Reinstating water responsibility of GVW. Short/ GVW Waste water also GMW. Medium Storm water and drainage to be reinstated by Council over medium term. Replacement of contaminated tank water – EHO to coordinate Waste and pollution MSC Waste materials from clean up taken to Recovery Short DELWP Centre and Depot for disposal. EHO to liaise with EPA on pollution issues Community and public MSC Impact assessment to inform needs and to assist Medium buildings Engineering and prioritise works to re-establish. Works Grant requests lodged with DEDJTR and recovery funds Community Services
NATURAL ENVIRONMENT
Environmental Health MSC EHOs to work with EPA to conduct impact assessments Short EPA & DELWP and identify and address issues Environmental water quality DELWP Catchment authority and DELWP responsible for Short GBCMA environmental water quality. Invite onto recovery committee Erosion control MSC MSC to coordinate control in collaboration with public Short/long DELWP land managers and local land owners.
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TIME RECOVERY SERVICE LEAD AGENCY ARRANGEMENT FRAME
Work with Up2Us Landcare Alliance Weed and vermin control MSC MSC to coordinate control in collaboration with public Medium/ DELWP land managers and local land owners. Long Work with Up2Us Landcare Alliance Surveying and protecting MSC Invite on to recovery committee for updates/support. Long threatened habitats and DELWP Work with Up2Us Landcare Alliance species Forest regeneration DELWP Invite on to recovery committee for updates Long Surveying and protecting AAV Council to support AAV and Taungurung to address Medium/ sites of cultural heritage cultural heritage damage Long significance
ECONOMIC ENVIRONMENT
Business Recovery MSC T&EDU to conduct impact assessments benchmark and Long T&EDM conduct recovery planning. Coordinate and initiate economic development activities. Information dissemination. Coordinate outreach services and case managers. Grant applications to State Government. Work closely with Recovery Committee and MDBA Insurance Insurance Council Provision of single point of contact in Recovery Centre Short of Australia Livestock and Primary DEDJTR T&ED to conduct impact assessments and coordinate Long Producers recovery planning in partnership with DEDJTR, VFF. Representatives on Recovery Committee Tourism support MSC See Business Recovery above Long T&EDM Support for individuals and MSC Community Services Manager to coordinate access to Short households CSM information and services through Recovery Centre and
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TIME RECOVERY SERVICE LEAD AGENCY ARRANGEMENT FRAME
Outreach services. Local economic MSC Long term recovery planning in partnership with MDBA, Long sustainability T&EDM DEDJTR and Council
AGRICULTURAL ENVIRONMENT
Animal welfare DELWP DELWP to coordinate dealing with dead and injured Short animals. Included on Recovery Committee Loss and damage MSC VFF and MSC to conduct impact assessments. Reports Short assessment T&EDM inform needs and planning. VFF on Recovery Committee Needs referral and case Through Recovery Centre then Outreach services. Short/ management Medium Emergency fodder VFF Donations coordinated and distributed Short Fencing MSC Private land. Short Council to engage VFF and Blaze Aid to take a major role post needs assessment. Rehabilitation of productive DELWP DELWP and VFF on Recovery Committee. Medium/ land Facilitate access to DELWP information and services Long Farm water replacement MSC Facilitate access to Victorian Government's Essential Short MRM Water Replacement Scheme Fire break rehabilitation CFA Facilitate access to CFA services Short
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Within Mansfield Shire Council, responsibilities associated with the Five Recovery Environments will be allocated to appropriate departments and officers as per the table below
6.19 FUNCTIONAL RESPONSIBILITIES OF VARIOUS COUNCIL UNITS
Social Environment Community Services
Built Environment Field Services Engineering Services Development Services Environmental Health Services Finance and Information Services
Natural Environment Environmental Health Development Services (Environment)
Economic Environment Tourism and Economic Development
Agricultural Environment Tourism & Economic Development Development Services
6.20 RECOVERY CENTRES
A recovery centre provides a single point of entry for disaster-affected people for an ‘all agency, all stakeholders’ integrated recovery process – a ‘one-stop-shop’.
A recovery centre provides support to affected communities in the restoration of the emotional, social, economic and physical wellbeing and facilitates the provision of services. A range of services can be collaboratively based in the same facility and may vary according to the impact of the disaster but usually consists of direct access to, or conduits to:
• Psychological wellbeing services (psychological first aid, personal support services and in some cases, mental health services) • Temporary and medium-term accommodation • Environmental health (for example, public health) • Financial assistance • Legal and insurance advice • Case coordination/management service • Primary industry advice • Rebuilding advice • Disaster victim identification (for mass casualty events)
The MRM has the role to coordinate establishment and management of a recovery centre. The Standard Operating Guidelines for a recovery centre can be found in the Emergency Relief and Recovery Sub Plan.
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6.21 VULNERABLE PEOPLE IN RELIEF AND RECOVERY
People facing disadvantage, such as those in poverty, migrants, refugees, children, older people, people with disabilities, people who are homeless or transient, and people living in poor quality housing, are more vulnerable at all stages of a disaster – before, during, and after it strikes. These people are considered ‘socially vulnerable’ in the face of a disaster.
Whether it is their capacity to evacuate in time or to recover in the long term from trauma and financial devastation, socially vulnerable people are hit hardest and longest by disasters and emergencies. These people often have fewer resources and less social support, mobility and housing options at their disposal, and so are less able to prepare for, respond to and recover from a disaster or emergency.
The Vulnerable People in Emergencies Policy was developed by the Department of Health and Human Services in response to recommendations from the 2010 Royal Bushfire Commission. The Vulnerable Peoples Register (VPR) was developed as a result of this policy and identifies the most vulnerable in each community so they can be specially tended to.
The MEMP is an inclusive document and steps to ensure vulnerable people have access to relief and recovery services are also detailed fully in the Emergency Relief and Recovery Sub Plan.
6.22 CRISISWORKS
The Crisisworks website describes the platform as ‘Enhanced coordination, communication, situational awareness and community engagement across all phases of crisis management’. It is a suite of cloud based tools for emergency managers – in control, in the field or in the community.
Crisisworks in relief and recovery enables tracking of affected people and property (through the People and Property module), maintenance of impact and hazard assessments, management of agency referrals, caseworker assignment and detailed reporting of both persons and cases. Crisisworks enables data capture at emergency relief centres and financial reconciliation for grants and funding.
Refer to the Emergency Relief and Recovery Sub Plan for the Crisisworks Manual
6.23 WITHDRAWAL OF RECOVERY SERVICES
Recovery is a developmental process that could continue for months, if not years therefore, planning must address short, medium and long term recovery needs and goals. TO POST RECOVERY Withdrawal of emergency recovery services is a critical aspect of recovery management. A planned withdrawal involving the Recovery Committee and the affected community is crucial so that a void will not be left.
Transitioning to post recovery requires careful consideration and planning and is based on reduced levels of demand and need for such services. Community recovery programs should transition into regular mainstream services and activities which shift the focus from emergency
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recovery to community renewal and support, whilst still providing services for ongoing needs of affected people.
Once emergency relief and recovery operations have ceased, debriefing of the emergency can occur. A debrief is the forum to discuss what occurred in order to identify good practices and areas for improvement. A debrief should take place as soon as is practicable after an emergency.
Municipal, regional and state emergency response coordinators will convene such meetings, and all agencies that participated should be represented. The meetings may be chaired by the chairs of emergency management planning committees. Refer to the Relief and Recovery Sub Plan for debriefing and meeting templates.
Debriefing should evaluate the success of the outcomes at each step of the emergency relief process. Circumstances will dictate whether the debrief covers mitigation, response and recovery or whether separate debriefs are held ie response and recovery. Actions resulting from a debrief may include revising training, amending plans or operating procedures, or changing policy.
Communities must continue to be supported through community development activities that will focus on building future preparedness, risk management and all the characteristics of resilience such as community leadership, formal and informal networks, communication channels and partnerships with Council, other communities and agencies.
6.24 REFERENCES
1. ACT Bushfire recovery taskforce action plan downloaded 21 October 2005 from http://www.bushfirerecovery.act.gov.au/action_plan/action_plan.htm 2. ACT Government, 2003, Australian Capital Territory Community Recovery Sub-Plan: Sub-Plan of the ACT Emergency Plan, December 2003. 3. Department of Community Services (no date) Checklist for the establishment of DoCS Recovery Centres & Relief Centres. 4. Wellington Shire Council, Draft Municipal Emergency Recovery Plan 5. Emergency Management Manual Victoria 6. Regional Emergency Recovery Plan – Hume Version 3.0 7. Emergency Relief Handbook – A planning guide 2013 8. Communicating in Recovery – Red Cross 9. Emergency Management Act
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7. SUPPORT SERVICES, AGENCIES AND RESPONSE SUPPORT TASKS AND FUNCTIONAL SERVICE AGENCIES
The undermentioned list of support tasks indicates the primary support agency or managing agency and other support agencies. This list is neither exhaustive nor exclusive as many agencies, including response agencies may have a support role, depending on the effects of the emergency. In the event that local resources cannot be provided to meet support tasks needed, the request should be passed onto the Regional Emergency Response Coordinator via the MERC
SUPPORT TASK PRIMARY AGENCY SECONDARY AGENCY
Animal Welfare (Livestock & DEDJTR RSPCA, DEDJTR Companion) Catering Red Cross Salvation Army Commonwealth resources Victoria Police EMA, ADF Communications Victoria Police ESTA, Telstra, WICEN Deceased persons: Victoria Police CCOV identification Detection of Emergency AMSA Air services Australia Locator Transmitters Emergency call taking and ESTA Telstra dispatch Emergency medical care and/or AV MFESB, ARFF, ESTA, Others as per transport SHERP (DHS) Emergency Relief Centres or Municipal Councils DHS shelters Environmental impact EPA DELWP assessment Evacuation Control Agency, VICSES, Municipal Councils Victoria Police First Aid AV St. John Ambulance, LSV, Red Cross, Others as per SHERP Food Vic Relief Food bank Food supply manufacturing and DELWP DIIRD, DOT logistics Mapping services/information, DELWP (Council may also be able to assist) including: Digital and hard copy maps Aerial photography acquisition Satellite imagery acquisition GPS positioning and location Material Aid Salvation Army Vic Relief Food bank (mattresses & blankets) Media relations Control Agency Victoria Police Produce (food) contamination DELWP by chemicals of security concern Psychological First Aid DHHS VCC, Others as per DHHS arrangements Public warnings Control Agency, BOM, Municipal Councils, Telstra Victoria Police (Emergency Alert) Registration and inquiries Victoria Police Red Cross
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Relocation Control Agency Victoria Police, VICSES, Municipal Councils Rural loss and damage DELWP, DEDJTR assessment Transport, engineering and Vic Roads Others as per TESS Plan services support Weather information and BOM forecasting Wildlife welfare DEDJTR , DEDJTR RSPCA Work place / work related Work safe investigations and technical support
Above table altered to reflect changes to EMV as at June 2010 – Department names updated April 2015
7.1 EMERGENCY RELIEF AND SUPPLEMENTARY SUPPLY
7.1.1 RESOURCE SUPPLEMENTATION
The meaning of resources under these arrangements includes but is not limited to: • Equipment (e.g. Plant, vehicles) • Personnel (e.g. Agency support & industry technicians) • Services (e.g. Phone lines, expert technical advice)
A resource is essentially any function or item which a responding agency requires to perform its response roles.
An agency may have arrangements in place to access a wide range of resources through: • Its own agency arrangements. • Support agencies. • Mutual Aid agreements (including memoranda of understanding) • Contract or supply arrangements with private industry.
A four tiered framework (Municipal, Regional, State and Commonwealth) exists for implementing a response to emergencies.
Response arrangements are designed to assess an emergency, and to provide for the graduated marshalling and utilisation of the resources required to respond to an emergency in accordance with the emergency response plan and the plans of participating agencies.
At the municipal level, resources owned or under the control of the Mansfield Shire Council are used to supplement those of the control and support agencies. As the effects of the emergency escalate, or the resource requirements outstrip what is available locally, Regional, State and Commonwealth resources may be activated.
At Regional level, the interagency response management structure involves the co-ordination of resources to support operations which cannot be resourced locally, or which extend over more than one municipal district. The highest level of operational co-ordination and support takes place at State level. It is at this level that resource support from other States and/or the Commonwealth is assessed and requested.
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Where an agency requires resources beyond its own capacity to satisfactorily complete a task, it should request assistance as appropriate:
• If at local level, from the MERC. These requests may be referred to the MERO to satisfy. • If the request cannot be satisfied at the local level, then via the MERC to the Regional Emergency Response Co-ordinator (RERC). • If the request cannot be satisfied at the Regional level, then to the State Emergency Response Co-ordinator or delegate, who will advise the requesting agency of possible suppliers. • If the request cannot be satisfied from resources within Victoria, it will be referred to the State Emergency Response Co-ordinator or delegate to seek Interstate or Commonwealth assistance.
In all instances, the requesting agency should make appropriate arrangements for delivery, and whichever agency request the resource will be responsible for all costs incurred. An exception applies to Government and Agency resources (incl local Government subject to some financial and other constraints) which are expected to be made available. Requests for resources may be verbal but must be confirmed in writing and include the name and position of the person requesting the resources and comprehensive details of the tasks to undertaken.
This Municipal Emergency Management Plan also recognises the capacity of Agencies to establish a ‘Panel of Contractors’ before (or during) an event to satisfy their potential needs and deal with the issue such as costs and OH& S issues and the availability of resourcing arranged in advance of the use and that such arrangements will extend the capacity of the Agency.
For detailed information in relation to resource supplementation see practice note – Sourcing Supplementary Emergency Response Resources from Municipal Councils (available on the OESC website – www.oesc.vic.gov.au under publications).
Council has not imposed any limits or restrictions (financial and other costs or time limits) on the making available of its resources to assist a response or support agency. Consideration will however be given on a case-by-case basis of Councils own needs and the costs which Council will incur and this will also be influenced by the location of the emergency (within or beyond the Municipal boundary) any by the availability of other service providers to provide the resource. The initial decision to make Municipal resources available rests with the MERO or delegate.
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7.2 EMERGENCY RELIEF
7.2.1 AIM To co-ordinate the provision of Emergency Relief when required, to an affected community and to control and support agencies.
7.2.2 ROLE To establish a system for the provision of any or all, of the functional services that come under the Emergency Relief.
7.2.3 EMERGENCY RELIEF MANAGEMENT During the response phase of an emergency all requests for catering and registration must be channelled through the Municipal Emergency Response Coordinator (Police) who should activate the two resources (where applicable) and liaise with the Municipal Emergency Resource Officer or Municipal Recovery Manager.
All requests for other functional resources must be channelled through the MERC to the MERO. The MERO will activate the required functional services via the MRM. After ‘stand down’ all functional services will operate and report back to the MERO. The MRM will be included in decision making about Community relief activities.
7.3 FUNCTIONAL SERVICES
7.3.1 CATERING At municipal level, the Australian Red Cross Victoria is responsible for catering arrangements. They will co-ordinate the provision of catering services. They are supported by the Mansfield District Hospital, Service Clubs and commercial providers. Most Agencies are self-sufficient, particularly for short duration events. Provision must also be made for displaced persons and Relief Recovery centre operations. These last 2 groups are the priority area for Red Cross who no longer cater for Emergency Services Agencies (from end of 2015). Acknowledged by MEMPC Meetings April 2015.
Contact to Red Cross is via the Divisional Operations Officer. If no response, the Red Cross Duty Officer is to be activated, via the Municipal and Divisional Emergency Management Coordinators, to arrange catering.
The Red Cross Divisional Operations Officer is to be alerted or activated when the nature of the incident indicates any of the following apply: • more than one substantial meal for affected persons is required to be supplied • reimbursement for incurred costs will be claimed by local providers Note: goods are required to be purchased by authorised Red Cross purchasing officers
The Red Cross Divisional Operations Officer will, in conjunction with the local catering providers, ascertain the level of involvement necessary by Red Cross, ensuring that local resources, including those already in operations, are fully utilised.
REFER CATERING PLAN APPENDIX C & WELFARE APPENDIX E
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7.3.2 MATERIAL NEEDS The St. Vincent De Paul Conference, their retail shop in Mansfield and the Salvation Army are responsible for material needs and will co-ordinate material needs providers. They are supported by various community groups, e.g. local church groups, service clubs and community volunteers. Contact details are listed in Part 8 (Contact Directory) of this plan.
Note: Red Cross provide a service ‘Single Incident Emergency Assistance Programme’ including the purchase of goods as required following an emergency and this service can be activated by a call to the Red Cross Divisional Operations Officer –Part 8 – Contacts for details. This can occur prior to DHHS involvement.
7.3.3 EMERGENCY SHELTER The Mansfield Shire Council wills co-ordinate the provision of emergency shelter. A list of Emergency Relief Centres identified in the Mansfield Shire Council is included in this plan. See Appendix D.
7.3.4 COUNSELLING, EMERGENCY GRANTS AND TEMPORARY ACCOM Mansfield Shire Council (MRM) will co-ordinate the provision of these services at municipal level. If the above functions are outside of the capabilities of the municipal resources, the responsible agency is Department of Health & Human Services.
Note: The Red Cross Single Incident Emergency Assistance Program includes accommodation up to two nights (can be extended for extenuating circumstances with approval from their Head Office).
Local support can also be obtained from Victorian Council of Churches (Area Coordinator) Contact details are listed in Part 8 (Contact Directory) of this plan.
7.3.5 COMMUNITY ORGANISATIONS Many community organisations will have resources that can be of use in an emergency. It is the responsibility of the Mansfield Shire Council to provide the management system to co- ordinate offers of assistance from these organisations. Contact details of organisations able to assist will be maintained by the Municipality.
7.3.6 REGISTRATION Victoria Police are responsible for the registration of emergency affected people but has delegated the physical task of the registration process to Red Cross. Contact details are listed in Part 8 (Contact Directory) of this plan.
7.4 SUPPLEMENTARY SUPPLY
Supplementary supply at municipal level occurs when functional services or Control Agencies exhaust their own avenues of supply and there is a requirement for continued supply. Control and support agencies will make their request through the Municipal Emergency Response Coordinator (Police). Functional Service agencies supplying a service and requiring additional resources will put their request to the MERO via the MERC.
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The MERO will endeavour to obtain those resources through existing municipal arrangements. If unsuccessful, the request will be passed through the Municipal Emergency Response Coordinator to the Divisional Emergency Management Coordinator.
Council maintains a list of Municipal controlled and other resources that can be accessed locally (and within the Region for some items) Limits based on financial liability may be imposed. See Section 7.1.1 above and G:\Infrastructure & Environmental Services\Emergency Management\Municipal Emergency Management
7.5 OTHER FUNCTIONAL AREAS
7.5.1 COMMUNICATIONS The Victoria Police is delegated the responsibility for communications. This is in accordance with State Emergency Response which identifies that the Victoria Police is the primary support agency for communications.
7.5.2 AIM To ensure there is essential communications when requested.
7.5.3 GENERAL All agencies having a role in these arrangements are responsible for the provision of their own communications systems during emergencies. Any agency requiring communications will put their request to the Municipal Emergency Response Coordinator.
7.5.4 TELEPHONE COMMUNICATIONS The Telstra line network will be the initial and primary means of communication in the event of an emergency, when it is available, and should be utilised to capacity where possible. When identifying locations for use as ICC’s, Councils internal coordination at MECCs, Assembly Areas and Emergency Relief Centres, consideration should be given to the communications facilities already in place at that location.
Additional telephones can be provided by Telstra, upon request to the Municipal Emergency Response Coordinator, who will, in turn, submit such requests to the Divisional Emergency Management Coordinator for action. All costs, related to such installations, are the responsibility of the requesting organisation.
Mobile telephone communications within many parts of the Municipality are non-existent and the system is subject to failure due to overloading localised capacity during peak periods. Council is working with Federal Ministers in an effort to access funding to address ‘black spots’ and this is currently leading to improvements (including new towers). Further details can be provided on request by contacting Council – Sue Arndt – current as at June 2017
Telstra can supply mobile phones and improved communications for a community.
7.5.5 EMERGENCY RADIO Mansfield Community Radio Inc. (MCR) operate from Mansfield via a transmitter located on ‘the Paps’ - at the frequency of FM 99.7mHz and have indicated their availability as a primary means of communication to broadcast local emergency messages. Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 7-6
The FM 88 tourist / emergency radio operated at many country towns is not available in the Mansfield township area and does not service areas away from populous areas.
Arrangements also exist between Mansfield Community Radio Inc. (MCR) and Upper Goulburn Community Radio (UG FM) based in Alexandra to re-broadcast over the local frequency when local content is not provided. This will also allow for the broadcasting of emergency related information.
State-wide arrangements with the ABC network are acknowledged as is their broad radio coverage of the municipality.
For Media Emergency Warning Signal consider ABC (02 6049 2011) Prime News (1300 137883) Mansfield Community Radio (5775 2333) etc. Such use must be authorised by the Divisional Emergency Management Coordinator (Vic Police).
Community information regarding the progress of an emergency rests with the Control agency and should be undertaken in accordance with their established procedures. Vic Police media liaison may be of assistance particularly in the early stages and where traffic disruption is to be involved. Refer also to Part 3.10– Public information and warnings.
Limited communication signage is on Township approaches. The Committee has considered this during 2006 however saw limited need to pursue placement of additional signage.
7.5.6 COMMUNICATIONS RESOURCES Access to the Emergency Channel 5 / 35 - has been improved following commissioning of a new repeater installed at Mt Buller by the Howqua Hills Progress Association - to service the Sheep yard - Howqua area. Coverage extends to Mansfield, Bonnie Doon, Barjarg & Jamieson areas.
Channel 8 Repeater is also available to service the upper Goulburn area and into the Gaffney’s Creek area. Channel 5 /35 is likely to also assist
See Part 8 for contact details.
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The following organisations have communications facilities and resources which may be available in an emergency:
• W.I.C.E.N. • GOVERNMENT SYSTEMS: MT. BULLER STIRLING RMB Mt Buller 3 X UHF Repeaters and portables ASV Wangaratta HQ VHF Mansfield & Benalla ASV Alexandra HQ VHF (Mt Eildon, Mt Terrible) CFA Mansfield & Benalla Groups, Vic Fire DELWP / Parks Vic SMR VHF Trunked System (State Wide) OPTUS Digital Cellular (Highways only) PUBLIC TRANSPORT UHF Repeater Benalla CORPORATION Aus Net (Power Net) SMR VHF Trunked System(State Wide) MANSFIELD SHIRE COUNCIL Mansfield UHF/Benalla VHF Repeaters TELSTRA Digital Cellular (Highways) TELSTRA Satellite and HF Radio Systems TELSTRA UHF Repeaters Paps, Mt Wombat, Mt Taminick VIC POLICE UHF Voting Radio System P2 District COMMUNICATIONS RESOURCES CONT: VIC POLICE UHF Voting Radio System P1/P2 District VIC POLICE HF Long Range Vic. wide VIC ROADS UHF Repeater Mt Taminick, Mt Wombat VICSES UHF Repeater Mt Eildon, Mt Major, Mt Big Ben, The Paps VICSES (NE RHQ) UHF Portable Repeater (deployed as required) VICSES HF Long Range Vic., NSW, SA wide area VODA PHONE Digital Cellular (Highways only) TOURIST INFORMATION RADIO No FM 88 - Local Community Radio FM 99.7
PRIVATE SYSTEMS: * BERTALLI’S BAKERY UHF/VHF Repeaters (see Weeks Radio) * CITIZENS RADIO UHF Repeaters Mt Eildon, Mt Buller, Mt Wombat, Mt Terrible, Mt Taminick, Paps & Portable * HUTCHINSON’S VHF Paging Paps, Mt Wombat * MANSFIELD READY-MIX UHF Repeater Paps (Mansfield) * MANSFIELD VET UHF Repeater Tolmie * MT BULLER SKI LIFTS UHF Repeaters Mt Buller * MT BULLER FAST START VHF Simplex Mansfield & Mt Buller * MT BULLER FREIGHT VHF Simplex Mansfield * MT. STIRLING ALPINE UHF Repeater – Mt Stirling * RFDS (FLYING DOCTOR) HF Australia Wide Network * RRR TOWING UHF Repeater Mt Strathbogie * TIMBERTOP GGS VHF Repeater Mt Buller * WEEKS RADIO UHF Repeaters Paps, Mt Buller, Alexandra * WEEKS RADIO VHF Repeaters Mt Buller, Taminick * WICEN VICTORIA VHF/UHF Repeaters Data & Voice State Wide & Portable, HF Australia & World Wide
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7.6 PUBLIC HEALTH AND MEDICAL
The Municipal Environmental Health Officer (EHO) have delegated responsibilities regarding the responsibility for public health and the Field Emergency Medical Officer [FEMO] or deputy under the State Health Emergency Response Plan [SHERP] for medical matters. Medical arrangements shall be consistent with the Regional Medical Emergency Response Plan, State health emergency response program [SHERP] & the Mansfield Hospital Emergency Plan. Environmental Health arrangements cover a broad range of Municipal Public Health planning and delivery services and may be detailed in a separate Public Health sub plan maintained by the EHO.
7.6.1 AIM The aim of these arrangements is to identify the Public Health and Medical arrangements and the capacity of personnel & facilities within or available to the Municipality and identify the arrangements for activation.
Due to the dual nature of these arrangements, it will be divided into two components; each being addressed accordingly. These components will be PUBLIC HEALTH and MEDICAL .
7.6.2 PUBLIC HEALTH The Environmental Health Officer is responsible for coordinating all Municipal public health matters. The responsibilities of the Environmental Health Officer in emergencies include:
Water supplies: portability, supply and contamination. Food: hygienic production, storage, distribution, Assessment of damaged food and donated foods, Ensuring that a adequate supply is maintained.
Sanitation: providing for emergency sanitation and assessment of damaged systems, Promoting personal hygiene practices.
Infectious diseases: control measures including immunisation See also Pandemic Plan for specific actions.
Pest Control: Vermin and Vector pest control.
Refuse removal: Supervision and advice, particularly with regard to emergency arrangements (including dead animals).
Accommodation: Advice on suitability of temporary accommodation and assessment of damaged accommodation.
Public Health: Impacts on Public health, environmental complaints and incidents investigation.
Council Officers will work in partnership with Dept Health & Human Services Officers.
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7.6.3 MEDICAL On a day to day basis Ambulance Victoria and the hospital within the Municipality provide medical support and assistance when people are injured or require medical assistance.
Where incidents such as mass casualty events or complex emergencies occur the State Health Emergency Response Plan (SHERP) provides a coordinated whole-of-health approach to managing the emergency.
As incidents increase in size or complexity and management becomes more demanding a Health Commander is appointed by Ambulance Victoria. The Health Commander is a senior ambulance manager who directs the operational health response to the emergency at incident level. The Health Commander in consultation with the Incident Controller and the Ambulance Emergency Operations Centre will determine the level of response required under SHERP.
The Health Commander establishes and coordinates a Health Incident Management Team (HIMT) to direct the emergency health response. The HIMT comprises senior members of supporting health agencies such as first aid, field emergency medical officers and medical teams.
The Health Commander represents the responding health agencies (HIMT) on the Emergency Management Team (EMT) and contributes to the Incident Strategy and Incident Action Plan, via the Incident Controller.
Other responsibilities of the Health Commander include ensuring:
Activation of field emergency medical officers, medical teams and first aid organisations Activation of specialist assistance or resources beyond the capacity of Victoria’s health and medical agencies (such as field emergency relief, SES deployment of mass casualty tent, lighting or additional communications) Activating ambulance communications and equipment resources Activating additional patient, personnel and equipment transport vehicles In consultation with the Ambulance Emergency Operations Centre, determining patient destination Notifying casualty receiving hospitals Notifying the State Health Incident Coordinator (Director Health and Human Services Emergency Management – DHS position)
For further information on the pre-hospital response to emergencies please refer to www.dhs.vic.gov.au/sherp
7.7 TRANSPORT AND ENGINEERING
Council’s Engineering & Works Manager and the Field Works Coordinator of Mansfield Shire Council have delegated responsibility for transport and engineering matters including Council roads, their management and maintenance and works following emergencies. Council resources can also be utilised to assist with the restoration works associated with roads under the control of Vic Roads - refer requests to MERC & MERO and or Engineering Manager.
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Current listings of Council plant and equipment together with contractors’ are maintained by Council.
7.7.1 AIM The purpose of these arrangements is to identify available transport and engineering resources within the Municipality. This will include specialist and technical advice and deployment of those resources.
7.7.2 REQUESTING PROCEDURE & SCOPE All requests for transport and engineering resources should be directed to the Municipal Emergency Response Coordinator, who will request them through the MERO. Municipal resources should be considered for use in the first instance, prior to engaging private contractors for works on Council roads.
The post impact assessment and a rapid impact assessment (described below) should scope the extent of damage / disruption and seek Council involvement.
Council can assist with the establishment of road blocks, their planned implementation and the identification of alternate routes and potential limitations. Same procedure will also apply to infrastructure including bridges and culverts and related drainage works, clearing, restoration and rehabilitation of roads bridges and other public assets, trees within Council road reserves and the like. Road closures will be reported to Vic Roads to enable the dissemination of this information to the public.
7.7.3 MANAGEMENT OF RESOURCES Responsibility for the management of Municipal resources shall rest with the MERO.
The MERO is responsible for ensuring maintenance of a resource database.
7.8 POST IMPACT ASSESSMENT
Information that the control agency gathers through the Rapid Impact Assessment (RIA) process during the response to the emergency will be made available to the Municipality. The RIA will provide input information for a more detailed analysis of loss and damage and the impact on the effected community that will make up the Post Impact Assessment.
The post impact assessment is an appraisal of the extent of damage, disruption and breakdown to the community and its infrastructure as a result of the emergency.
A post impact assessment will be conducted for events requiring the establishment of a ICC. To facilitate this Mansfield Shire Council, through the Emergency Management Group, shall as early as practicable perform the following tasks: Seek advice from Incident Control, ICs etc. so as not to duplicate collection (RIS or similar) Survey the extent of damage indicating evaluation of financial and material aid needed. Provide a priority listing for restoration of community needs to assist agencies in the performance of their functions. Monitor the acquisition and application of financial and material aid needed or made available in the restoration period.
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The Emergency Management Group may co-opt persons within the community with the appropriate expertise to assist with the above tasks.
Should the emergency extend beyond the boundaries of the Mansfield Shire Council the post impact assessment may be merged with that of the affected parts of other Municipalities.
See Action Guide 11.23 for further details (2 pages)
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8. CONTACT DIRECTORY ALL NUMBERS HAVE AN AREA CODE OF 03 UNLESS SPECIFIED For alterations please amend copy of the appropriate sheet, date and return to Kevin Murphy, Mansfield Shire Council.
Council staff are listed on a number of regional contact databases and the most recent versions are kept as follows:
Hume Region EMT Contact List – on Crisisworks and in TRIM Hume MEMEG – on Crisisworks and in G Drive/Emergency Management/Communications/Contacts Statewide EM Officer Email Group – on Crisisworks and in G Drive/Emergency Management/Communications/Contacts
8.1 RESOURSES DATABASE See file T:\Kevin Murphy\Resources List 2017 Update.docx or later version
8.2 CONTACT DIRECTORY (NB - NOT THE RESOURCES DIRECTOR
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NAME/ORGANISATION BUSINESS AFTER HOURS FACSIMILE CALL OUT
AMBULANCE VICTORIA 5722 3623 000 Regional Duty Officer Area 6 Headquarters (Wangaratta) Local Branch Curia Street Mansfield Ausnet – see Electricity below BUILDING SURVEYOR (Municipal) Rob Skinner [email protected] 57558524 Anthony Bell (Deputy) BUREAU OF METEOROLOGY 9669 4000 9669 4000 9669 4699 9669 4000 COUNTRY FIRE AUTHORITY 000 Divisional Headquarters – Wangaratta District 5721 4122 5721 4122 5721 3497 5721 4122 On Call Mansfield Fire Service Group Community Safety Co- RDO Ordinator - R Neely/ FIRE SERVICES REPRESENTATIVES 5775 2790 (CFA) Mansfield Fire Station DEPARTMENT OF HEALTH & HUMAN DHHS activation SERVICES Emergency Management Coordinator HUME Region Sally McCarron [email protected] Leo Ryan Manager – [email protected] COMMUNITY REPRESENTATIVE Refer Committee Listing DEPARTMENT OF EDUCAT ION AND TRAINING Manager Operations and Emergency Management Linda Jamieson Emergency Management Support Officer Petra Mackay
EMERGENCY RESPONSE COORDINATOR Municipal - Snr Sgt Michael Layton 5775 2555 5775 1276 000 Deputy M.E.R.C – Nathan Pelling 5775 2555 000 DEDJTR (former DEPI) – Agriculture Victoria Animal Welfare
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NAME/ORGANISATION BUSINESS AFTER HOURS FACSIMILE CALL OUT
DEPI Vet/Mansfield - Dr Lee Manning/Lachlan King 5761 1611 136 186 Department of Environment Land Water & District officer duty Planning 5761 1699 DELWP Hume Regional Agency DELWP. REPRESENTATIVES & FIRE Mansfield Officer CONTACTS 0408 007 062 Goulburn Duty Officer ELECTRICITY –AusNet Services 9229 3778 (24 hrs) (24 hrs) AusNet Services Emergency Control Room (All hrs.) 131799 Phone or IMPORTANT - this phone number is for municipalities to directly access our control room to report emergencies Manager Network Operations – Email: shift- [email protected] [email protected] AH Rostered Regional [email protected] Incident Response [email protected] Managers [email protected] Ops Manager Benalla [email protected] Ops Manager Wodonga [email protected] Delivery Manager Hume [email protected] Regional Customer & Community Manager
ENVIRONMENTAL HEALTH OFFICER Kevin Murphy 5775 8555 5775 2677 0408 576 335 Kelly Mahoney E.P.A. [email protected] 1300 372 842 1800 444 004 5721 2121 1300372842 (GAS & FUEL) APA (Formerly Origin Energy) (02) 6023 0611 1300 001 001 1800 427 532 24hrs GOULBURN MURRAY WATER – Steven Hall 5774 3900 5774 3990
HANCOCKS VICTORIAN PLANTATIONS RDO 57612408 AND 57612405 (Benalla)
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NAME/ORGANISATION BUSINESS AFTER HOURS FACSIMILE CALL OUT
GOULBURN VALLEY WATER 5832 0400 Customer Service 5831 1467 [email protected] Centre (24 hr.) 5822 2875 (Night) Manager Operations - Stephen Nash District 1800 454 500 Manager, South East - Tony Nolan MEDIA REQUEST - EMERGENCY WARNING Coordinator TONE etc Mansfield Community Radio 99.7 5775 2333 President – John Coffey 0409 144 410 Mansfield Courier 5775 2115
3NE- General manager – David Robertson 5722 1566 5721 9614 3NE- Program Manager - Matt Hobbs UGFM & W.I.C.E.N– Peter Weeks/ See 3.10 0407 512 597 Plenty Valley FM – Peter Maw/ See 3.10
Radio Hit Fm (SUN FM)GM – Steve Hetherton 5831 3969 5822 2956 MMM/Channel 9 – Steve Hetherton 5831 3969 ONE FM 98.5 5831 3131 PRIME (02) 6049 4777 (02) 6049 4779 WIN 5823 3699 Field Emergency Medical Officer ( FEMO) – Dr Mark Zagorski Mt Beauty 5754 3400 Dr. Will Twycross- (Deputy) Mansfield 5775 2591 MUNICIPAL EMERGENCY RESOURCE -See On Call MRM Officer Committee Contact Directory 0437 751 502 POLICE STATIONS Mansfield 5775 2555 5775 2555 5775 1276 5775 2555 POLICE MEDIA LIAISON 9247 5205(24HR) 9247 5206 9247 5205 RED CROSS Divisional Operations Officer – 24 hr call-out 24 Hr State Duty Officer 23 –
Local Contact - Sue Wilson Added 07/17
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NAME/ORGANISATION BUSINESS AFTER HOURS FACSIMILE CALL OUT
ST. VINCENT DE PAUL Mansfield Retail Shop 5775 2878 (shop) 5775 3156 President – 5722 4959 Regional President Secretary 5775 1310 Treasurer 5776 4353 ROADS COUNCIL Paul Valente or other via Council’s ‘on call’ officers 5775 8555 5775 2677 5775 8555
VICROADS 5761 1878 (Benalla) 13 1170 5762 4980 13 1170 Steve MCallum – Operations Manager North East MA & EM - Rohan McEwen 5761 1852 57624962 13 1170 Road closure info [email protected] [email protected] SALVATION ARMY Benalla Shop 5762 6547 5762 6396 5762 6896 5762 6896 SES VICTORIA STATE EMERGENCY SERVICE (03) 926 9650 57626257 132 500 Priority / Silent no for Police & Emergency Services Only 5775 1740 VIC SES Controller – [email protected] Paging Vic SES Management Officer – John Newland . Regional Duty Officer TELSTRA 1800 687 829 5762 8083 8549 0439 (24 hrs) Country Wide 5434 9188 ESLO Ian Baker Power Equip Management 8549 0439 (24 hrs) TRANSPORT AND ENGINEERING School Buses Coordination - Mansfield Secondary 5775 2022 College (Jenny McKenzie) Stewart Bus Lines-AH Rodney Stewart 5775 2692 /5775 2630 57752630 Mansfield Mt Buller Bus Lines - 0429 154 791 5775 2606 57751 243 Mees Bus lines 9459 3000 Benalla Bus Lines(Manager - Ray Schintler 5762 6566
VICTORIA STATE EMERGENCY SERVICE See SES VICTORIAN COUNCIL OF CHURCHES 9654 1736 96541736 9650 8383 9654 1736
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NAME/ORGANISATION BUSINESS AFTER HOURS FACSIMILE CALL OUT
– see also Committee contact for local rep [email protected] 24Hour Emergency Hotline HVP PLANTATIONS CORP correct 06/17 Richard Mailer – Benalla 5761 2400 5762 6542 [email protected] WICEN 5772 1292 5772 1292 5772 2666 ADJACENT MUNICIPALITIES BAW BAW SHIRE MERO: [email protected] 5624 2462 5622 3654 BENALLA RURAL CITY COUNCIL 5762 5537 5760 2600 MERO – Veronica Schilling 5760 2681 [email protected] MERC - Mark Byers 5762 4100 5760 2106 EMC - Jamie McCaffrey MRM - Robert Barber 5760 2641 MT BULLER STIRLING ALPINE RESORT 5777 7200 Alpine Security RERO/MERO – Mal Rowsell (Engineering & 5777 7209 Services Manager DEPUTY -Brian Doyle (Works & Maintenance) 57777221 RRM/MRM - Lindsay Jackman (Planning & Lease Deputy Tom Gibbs (Water Operations 5777 7803 Mgr) 5777 7849
BSL - Mountain Manager Nick Reeves BSL – Ski Patrol Manager Sam McDougall MURRINDINDI SHIRE MERO: Mark Leitinger 5772 0730 5772 2291 MRM - Naomi McNamara 5772 0304 RURAL CITY OF WANGARATTA 5722 0888 5721 9526 MERO – Duty MERO MRM – Jamie McCaffrey
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 8-6
NAME/ORGANISATION BUSINESS AFTER HOURS FACSIMILE CALL OUT [email protected]
STRATHBOGIE SHIRE MERC – Joel Hughes – [email protected] MERO – 5795 0052 5795 3550 [email protected] MEM –[email protected] 5795 0058 MRM – 5795 1101 WELLINGTON SHIRE MERO – Mike McStephen 5142 3116 Deputy MERO – Andrew Wolstenholme 5142 3049 MRM – Sharon Smith 5142 3158
YARRA RANGES COUNCIL 9294 6737 OFFICE Emergency Calls Corinne Brown (MEM) 9294 6308 David Harper (MERO) Glenn Hunt (Fire & Emergency Planning CoOrdinator) 9294 6761 MITCHELL SHIRE COUNCIL 5734 6200 MERO Tamara Johnson 5734 6290 MRM Jo Wilson 5734 6390 EM and Recovery Co-ordinator Bryan McCarthy 5734 6390 5734 6478 Greater Shepparton Shire Council 5832 9377 Heath Chasemore – Temporary until mid Aug 2017
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 8-7
9. ALPHABETICAL INDEX HEADING PART APPENDIX Agencies Assisting in Recovery 6 Aim 1.3 Control, Support Agencies and Hazard Ratings 5.2 Command, Control Co-ordination (Emergency Response) 3.5 Community Awareness 4.4 Community Recovery Committee 6.4.1 Compensation of Volunteer Emergency Workers 3.12 Contact Directory 8 Debriefing Arrangements 3.8, 5.9 Demography 2.2 Distribution List G Emergency Relief 7.1 Emergency Relief Centres D Evacuation 5 & C Financial Considerations 3.9 Glossary of Terms F Hazard Review 4.3 History of Emergencies 2.3.1 Introduction 5.1 Maintenance of Plan 3.13 Maps 2.3 Maps A Municipal Emergency Co-ordination Centre - Activation of MECC B Municipal Emergency Co-ordination Centre - Activation Procedure B Municipal Emergency Co-ordination Centre - Communications B Municipal Emergency Co-ordination Centre - General B Municipal Emergency Co-ordination Centre - Location B Municipal Emergency Co-ordination Centre - Role of MECC B Municipal Emergency Co-ordination Centre - Staffing of MECC B Municipal Emergency Co-ordination Centres (MECC) 3.6 Municipal Emergency Management Functions 3.2
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 9-1
HEADING PART APPENDIX Municipal Emergency Management Planning Committee 3.1 Municipal Emergency Resource Officer 3.3 Municipal Endorsement 1.1 Municipal Recovery Manager 3.4 Municipal Recovery Services 6.3.1 Mutual Aid Arrangements C Neighbourhood Safer Places 5.4 Objectives 1.4 Operations Centre Other Functional Areas - Communications 7.6.1 Other Functional Areas – Public Health and Medical 7.7 Other Functional Areas - Transport and Engineering 7.8 Plans - Blue/Green Algae C Plans - Evacuation C Plans - Fire Prevention C Plans - Other Special C Post Impact Assessment 7.9 Preparedness 4.2 Prevention/Mitigation Plans 4.5 Public Information and Warning 3.10 Recovery Management Principals 6.2.3 Response/Recovery Hand Over 3 Role of Human Services in Recovery 6 Role of the Municipality 4.1 School Bus Routes & Route / Driver Contact Details C Statement of Audit 1.2 Supplementary Supply 7.4 Support Tasks and Functional Service Agencies 7 Threats 1.5 Topography 2.1 Township Protection Plans (Fire). 5.3 Victorian Government Assistance Measures Vulnerable Persons 11.2 C
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10. APPENDIX: A – G
APPENDIX A MAPS LOCALITY PLAN - NORTH EAST VICTORIA
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MANSFIELD SHIRE – MAP 2 TOWNSHIPS & LOCALITIES
See also Sec 2.3 for Maps showing population spread within Municipality
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 10-2
MANSFIELD SHIRE – Map 3 School Bus Routes (AS AT OCT 2016) See also Sec 10.12 for text re Schools, Coordinator and Bus contact details. Inserted Oct 2016
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 10-3
APPENDIX B STANDARD OPERATING PROCEDURES
MUNICIPAL EMERGENCY CO-ORDINATION CENTRE STANDARD OPERATING PROCEDURES
LOCATION
PRIMARY MECCS: Mansfield Shire Council, Highett Street, Mansfield
ALTERNATE MECCS: Mansfield Council Depot, Lakins Road, Mansfield any other Municipal building as deemed appropriate
ROLE OF MECC: With the advent of the principal of Agency Control and establishing an Incident Coordination Centre, the role of the MECC as a Emergency Coordination Centre has become redundant. The Municipal Coordination Centre purpose will be limited to coordination of the Municipal input and Municipal Resources assisting an agency during an emergency. The facility will likely also have a similar role during Recovery activities – subject to the emergency and scope of recovery activities. The following section has therefore been redrafted Under the supervision of the MERO the role of the MECC is:- Establish line of communications with Incident Controllers and support Agencies Receive briefings from the Municipal Liaison Officer(s) Provide forum for Municipal Officers to coordinate the council involvement and response Represent the interest of those involved, impacted or likely to be impacted.
Administer the provision of resources from within the Municipality • during emergencies within the area, • supporting neighbouring Municipalities, and • to provide support to a neighbouring Municipality.
Registration of casual emergency workers (assist Police & Red Cross) Administration of Emergency Relief and Supplementary Supply accounting Disseminate current accurate information and Situation Reports as required – VIA THE ICC.
ACTIVATION OF MECC:
The activation level is dependent upon the scale of the emergency and is determined by the MERO and MRM and Council involvement in supporting the Response, Relief or subsequent Recovery activities.
Level 1 - Small Scale Incidents (less than 24hr impact)
A small scale emergency that can be resolved through the use of local or initial response resources only: Control is limited to the immediate area, and the Incident Controller can usually perform all the necessary functions.
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1. A formal ICC might not be activated with the MERC and MERO in communication on an as needed basis – and with the control agency; 2. The MERC and MERO / Municipal Liaison Officer will undertake planning and logistics functions in conjunction with the Incident Controller; normally at the ICC and 3. They will also monitor the emergency and its impact on the area, the community, the weather, and other elements/variables that might lead to a higher level of activation.
The need for municipal coordination is unlikely to be extensive and will be dealt with from normal Office location
Level 2 - Medium Scale Incidents
Implemented when there is a more complex emergency response, either in size, resources or risk. A Level 2 response is generally characterised by the need for either: • Deployment of resources beyond initial response; • The operations being divided into sectors; • The delegation of further IMS functions within the ICC; or • A combination of the above.
1. Municipal Liaison Officers will attend an ICC with • the function being the deployment of resources beyond initial response, and • multiagency representation in the ICC and • the establishment of ERC(s); and 2. The emergency may potentially require forward planning to address response issues, and for recovery during the response phase – at the ICC.
The MECC will likely be activated on an as needed basis for Municipal coordination of their activities by Municipal staff (MERO and MRM or Deputies) and Municipal EMLO’s to provide a location for discussing current and predicted Municipal involvement and briefings to others.
Level 3 - Large Scale or complex Incidents
A large scale emergency, characterised by the degrees of complexity may require the establishment of divisions for effective management of the situation. These incidents will usually involve delegations of functions such as: • The IC has delegated functions other than control, resulting in the formation of an Incident Management Team; and • The activation and establishment of all ICC functions plus all ERC(s) and an Emergency Call Centre (if required).
This level of emergency will require forward planning as the emergency continues, and will specifically require relief and recovery planning during the early stages of the response phase of the emergency. This activity level will likely trigger the need for a MECC (however named) to coordinate Municipal Activities (in conjunction with the ICC) and allow for forward planning.
Municipal Emergency Coordination Centre (MECC)
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 10-5
The purpose of the MECC is to provide a function or location for the coordination of municipal and community resources, in support of the response to emergencies. It is not the control or the coordination centre for an emergency .
Provision of MECC functions may, in the first instance be established in a virtual environment if the incident is relatively straight forward and communications are secure..
For more details about the MECC, including the standard operating procedures, layout and communications, and activation, refer to the current: Practice Note Operation of a MECC; Mansfield Shire MECC Set-up Plan; Mansfield Shire MECC Operating Guidelines; Mansfield Shire Contact Protocol After Hours Contact Procedure.
These are located within the cupboard in the Council Chambers together with infrastructure needs – phones and details re accessing ‘displan phone lines’, etc All appropriate equipment for use in the Coordination Centre is within the room or able to be sourced within the Office – printers, computers, additional telephone handsets, message pads, fax machine and general office requirements etc.
The MECC can only be activated at the request of the Municipal Emergency Resourse Officer or the Municipal Recovery Manager. This may be on the advice of the Municipal Emergency Response Coordinator or Incident Controller;
STAFFING OF MECC:
Staffing of the MECC should be made up of the following; MERO MRM (responsible for Relief and Recovery) Administration personnel (keyboard operators, log keepers etc - [Municipal staff and others]) Persons responsible for functional areas Others as required or co-opted, Other service liaison officers if required See also Sec 7.4 regarding Supplementary recourses – including Council Officer roles.
COMMUNICATIONS:
All communications in and out of the MECC must be logged and actioned accordingly. This applies to anyl radio, telephone, and other messages. In some cases this may only require logging and filing.
GENERAL:
The MECC must be secure to prevent unauthorised people from gaining access
The operational arrangements undertaken within the MECC will be in accordance with Councils normal operational requirements and determined by the unique circumstances
Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017 10-6
APPENDIX C SPECIAL PLANS & ARRANGEMENTS Some special contingency plans have been developed to address recognised municipal issues. Copies are held by various groups and agencies as listed. See below
10.1 MUTUAL AID ARRANGEMENTS
• Mansfield Shire Council and Senior Citizens, Mansfield. Approval to utilise the Buckland Centre for an Emergency Relief or Recovery Centre when needed - • Council has signed a Memorandum of Understanding with the Municipal Association of Victoria which provides for the provision of support staff from other councils and operates as a reciprocal arrangement. The principal purpose of the agreement is to provide for the staffing of the MECC and backfilling of staff requirements. – June 2007, renewed 2017 • Council provides Environmental Health Services at Mt Buller/Stirling Alpine Resort and is delegated responsibilities pursuant to the Public Health & Wellbeing Act 2008 and the Food Act 1984. • Council recognises it may be called upon to assist or seek assistance from Mt Buller Stirling Alpine Resort for resources given the relatively small resourse base of each organisation. A simple MOU for this purpose is been developed for formal consideration by both organisations – Inserted June 2017 • Council has signed agreements regarding animal welfare and particularly the use of Mansfield Showgrounds – A & P Society and McCormack Park
10.2 VULNERABLE PERSONS & VULNERABLE COMMUNITY MEMBERS • This section inserted December 2010, added to November 2011,updated June 2015 • As detailed below there are Narrow and Broader definitions assigned to the common term ‘Vulnerable Persons”. 6 broad ‘groups’ specifically identified below:
10.2.1 VULNERABLE PEOPLE IN EMERGENCIES POLICY Under this policy, a vulnerable person is narrowly defined as someone living in the community who is: • Frail, and/or physically or cognitively impaired; and • Unable to comprehend warnings and directions and / or respond to an emergency.
A vulnerable person may be identified for inclusion on a Vulnerable Persons Register if they additionally cannot identify personal or community support networks to help them in an emergency. NB To be listed on the Vulnerable People Register, the person must consent.
The Vulnerable Persons Registers (VPRs) are housed as an additional module to Crisisworks, the standard web based emergency management system used by municipal councils in Victoria.
VPRs have been developed to store local information about identified vulnerable people, which will be directly entered by funded agencies and locally overseen by municipal councils.
The VPRs are cloud-based and directly accessible to authorised representatives from Victoria Police (without having to contact the council or funded agency) to aid emergency planning and 10-7 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
response, including potential evacuation. VPR can be filtered, mapped, and where necessary exported to reports for authorised purposes, according to the role and access rights of each organisation. Victoria Police users are able to see all registered vulnerable people in the VPRs across all municipalities for emergency planning and response. Access to the VPR is through the link located in Crisisworks https://mansfield.crisisworks.com/public# or through https://vpr.crisisworks.com/vpr/dash
The VPR coordinator will provide basic administration and oversight of the Vulnerable Persons Register (VPR), approve agency registrations and manage Council’s VPR access users.
10.2.2 NESAY Department Health & Human Services (DHHS) has identified NESAY as a provider of services to clients who reside in high bushfire risk areas. DHHS advises NESAY maintain a list of bushfire vulnerable individuals, identify clients in these areas who meet the vulnerability characteristics and they assist them in developing a ‘Bushfire Leave Early Plan’. Their contact details for the purposes of the DHHS ‘Support to Vulnerable Individuals’ Summer Bushfire Season’ initiative are as follows: 1. Mr Tony Blackwell, Chief Executive Officer 0447 008 638 (Wangaratta) 2. Ms Tracy Bohlmann – Manager Employment Services 0409 818 238 (Seymour) 3. Ms Bek Nash-Webster Manager - Community Services 0439 573 959 (Wangaratta) 4. 4. Ms Joanne Ryan – Manager Corporate Services 0427 202 210 (Wangaratta) http://www.nesay.com.au/
10.2.3 COUNCIL’S COMMUNITY SERVICES Mansfield Shire Council maintains a listing of those persons who receive assistance through Council’s Community Services (home help, meals on wheels etc) and as such this list may also be useful source of information. The information is readily accessible and details any particular vulnerability. Contact Council MRM, MERO or Community Services Officers
10.2.4 MANSFIELD DISTRICT HOSPITAL Similarly MAINTAINS a list of ‘clients’. 5775 8800 (8843)
10.2.5 MUNICIPAL COMMUNITY SUPPORT REGISTER A Municipal Community Support Register has been established in Mansfield Shire via Mansfield Police under the Police Community Consultative Committee since October 2010. The committee overseeing the Community Support Register comprises representatives of Vic Police, Mansfield Shire, Mansfield District Hospital, Red Cross and Mansfield Rotary. The Seniors Online Victoria website states that ‘people who are older, have a disability or are isolated for any reason can put their name on their local community register (in areas where a register exists) and can, if they choose, be contacted by telephone on a regular basis at agreed times to check on their well-being. Registers hold people's contact and other information such as emergency contacts. There is no charge to register and it is voluntary. Registers are mostly run and staffed by volunteers.’ The register seeks to engage with vulnerable members of the community and seeks voluntary registration.
The community support register is not a list of people to be evacuated during an emergency. Its primary purpose is not Emergency Management but may assist with identification of vulnerable persons who may require assistance; - in advance of a predicted emergency - the capacity to be contacted and forewarned and - in an emergency to identify those that may need increased assistance.
10-8 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Enrolment on the Register acknowledges that information can be shared with emergency agencies on an as needed basis – with Mansfield Police maintaining the Register .
Volunteers make routine (weekly) contact with some enrolees and may be able to assist in this alternate (emergency related) purpose. Committee members such as Council & Mansfield Hospital may be best placed to contact their clients. The Register allows for sorting based on residential locality of the person enrolled, vulnerability, service providers etc. Contact Mansfield Police in the first instance if you need to access the Register.
NOTE The databases of Council Community Services recipients & the Hospital are able to be shared with the Police database relating to Mansfield Community Support Register – and each are able to be ‘sorted’
10.2.6 LIST OF FACILITIES WITH VULNERABLE PEOPLE Councils are also required to maintain a List of Facilities with Vulnerable People and provide them to Victoria Police for emergency planning and response purposes. Facilities where vulnerable people gather in Mansfield Shire have been identified and listed – see table following. This allows emergency services during the response phase to ensure people in the facilities have enough warning and assistance to enact plans or evacuate.
10-9 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
FACILITY NAME TYPE OF ADDRESS/CONT PHONE AH / alternate FACILITY ACT Contact Mansfield Hospital Hospital 53 Highett Street 5775 8800 Mansfield Buckland House Aged Care 53 Highett Street 5775 8863 Mansfield Bindaree Retirement Aged Care 86 – 92 Highett 5775 8875 Centre Street Mansfield Mansfield Pre School Kindergarten 64 Ailsa Street 5775 2445 Mansfield Mansfield Family and Child care 40a High Street 5775 8555 Children’s Centre Infants Mansfield Mansfield Farm House Child care 3494 Maroondah 5779 1842 Hwy Mansfield Mansfield Autism Autistic School 81 Highett Street 5775 2876 Statewide Services Mansfield Mansfield Autism Residential Malcolm Street 5775 2876 Statewide Services facility Mansfield Yooralla Mansfield Disability 18a Early Street 5775 3055 support Mansfield ACORN Adult autism 6 – 8 Highett 5775 1904 campus Street Mansfield Community Senior Citizens Erril Street 5775 8555 Centre Mansfield Bonnie Doon Senior Citizens Arnot Street 5778 7722 Community Centre Bonnie Doon Mansfield Primary School 4 Apollo Street 5775 2325 Mansfield St Mary’s Primary School 39 Malcolm 5775 2670 Street Mansfield Mansfield Steiner School 91 Highett Street 5779 1445 Mansfield Merrijig Primary School 1820 Mt Buller 5777 5559 Road Merrijig Jamieson Primary School 1 The Sideling 5777 0535 Jamieson Geelong Grammar School 145 Geelong 5733 6777 Timbertop Campus Grammar Rd Merrijig Lauriston Girls School School 450 Howqua 5777 2222 Howqua Campus River Rd Howqua Mansfield Secondary School 15 View Street 5775 2022 College Mansfield Beolite Retirement Residences Kidston Parade 5775 1925 Village Mansfield
10-10 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.3 EVACUATION PLANS & SCHOOL BUS DETAILS Including a list of: • Schools (including 2 boarding schools in rural bushland locations) • The Hospital / Bindaree & similar ‘funded agency’ locations listed below • School Bus Routes & Route / Driver Contact Details below • Potential Emergency Relief Centre locations Appendix D Contains additional detail including photos and facility description
Special plans addressing the issues of evacuation have been developed for the following hospitals, schools and industrial sites within the Municipality. Copies are held as detailed for each plan below.
SCHOOLS:
The following schools have evacuation plans and are responsible for the maintenance and amendment of those plans. The plans are amended annually with copies provided to Council as indicated.
School Version Primary & Secondary Contact Copy Shire Mansfield Nicola Beautyman Yes Pre-school Centre Jamieson Primary Genevieve Bolwell 57770535 Lauriston Girls School Sam Ridley Yes 5777 2219/ Mansfield Primary Julie McInnes Yes 57752325 / Mansfield Secondary Timothy Hall Yes 5775 2022 Merrijig Primary Carole McCluskey Yes 57775559 Rudolph Steiner Richard Merton Yes School 57791445 St Marys Primary Mrs Trish Etcell Tom Yes Macmunn Timbertop Chief Warden Yes 5733 6777
Copies of EMPs for the following sites are also archived at Council • MASS, • Yooralla (autism and disability services) • Cubby House and Farmhouse (child care) and • Princes Hill school camp
HOSPITALS: The following Hospitals and Nursing Homes have evacuation plans amended annually. Hospital/Nursing Home Updated Contact AH / alternate Contact Mansfield District Hospital 2009 CEO Incl Buckland House & 57758800 Bindaree Retirement Centre 10-11 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
School Bus Route – refer to Section 10 page 4 (10-4) above for composite Map of routes. Driver Contact Details below are correct as at 26 July 2017. The Department of Transport & (Jenny McKenzie 57752022 ) [email protected] Mansfield Secondary College Bus Coordinator are jointly responsible for the maintenance / amendment of this information. NB Bus services to Mansfield Schools are cancelled on Code Red Fire Danger days.
Bus Driver Phone Contractor “Code Red” contact person Barwite Andrew 1. Rod Stewart – McConchie 5775 2630 or Bonnie Rod Stewart Stewarts Bus Doon Company 2. Workshop Howes Steve 5775 2630 (drivers) – Creek Foster stewartsbus@big Jamieson Enzo pond.com Maisano Tolmie Chris Lowe
Barjarg Steve Fallons Bus 1. Brock Fallon – Shinns Service 5722 9255 or Wangaratta 2. Steve Shinns - 5722 9255 0448 312 150
Maindampl Danny MMBL 1. Steve Marshall e Oliver or 5775 2606 2. Clive Marsden Clive [email protected] Marsden m.au Mt Buller Gary MMBL 1. Steve Marshall Phillips 5775 2606 2. Clive Marsden [email protected] m.au
Booroolite/ Fallons Bus 1. Malcolm Gill – Goughs Bay Glen Service Fallons Bennell Alexandra
5772 1768 2. Brock Fallon –
0418 576 167 5722 9255 or Ancona Ray Fraser Fallons Bus Malcolm Gill – Service Fallons – Alexandra Brock Fallon – 5772 1768 5722 9255 or 0400 583 915
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10.4 EVACUATION PRE-PLANS Prepared for consideration by Vic Police, Council assisted following consultation and consideration of all locations listed in Victorian Fire Risk Register May 2015. See sec 5.5.2
10.5 FIRE PREVENTION / FIRE MANAGEMENT PLAN / SUB-PLAN The Fire Prevention Officer is responsible for the maintenance and amendment of this plan. The plan is amended/reviewed annually in October. Copies are held by Council. The Plan ‘transitioned’ from the Municipal Fire Prevention Plan to a Municipal Fire Management Plan having been adopted by Council November 2012 and revised version adopted 21 February 2017. Within CFA Planning, Staging areas have been identified within Mansfield (Racecourse & Showgrounds) at Merton (racecourse) and at Jamieson.
10.6 BLUE/GREEN ALGAE PLAN Associated Blue Green Algal Plans exist for Mansfield reticulated supplies managed by Goulburn Valley Water for & recreational waters managed by Goulburn Murray Water. Details are held by Council, the Water Authorities, Dept. of Health etc.
10.7 INDUSTRY, TOURISM & COMMERCE The respective industry, tourism and commerce management is responsible for all maintenance and amendment of their plans..
Company/Organisation Contact EM Plan Copy held updated by Shire Alzburg Inn – Fiona Greenway Pinnacle Valley Resort Jody Redman (updated 7/17) Eildon Lake Resort (in Murrindindi Shire) Mt Buller Stirling Resort 2017 Yes Management Autistic Centre 2017 1 (Jan yearly Bonnie Doon Caravan 1 Park High Country Holiday 1 Park Mansfield Lakeside Ski 1 Village Peppin Point Holiday Park 1 Lakeside Leisure Resort 1 Bonnie Doon Pty Ltd Goughs Bay Caravan 1 Park Jamieson Caravan Park 1 Howqua Valley C/Park 1 Mansfield Country Resort 1
10-13 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.8 LAKE EILDON PLAN Prepared by Vic Police and held by Police at Mansfield & Alexandra and Mansfield and Murrindindi Councils.
10.9 WOODS POINT AND SURROUNDING DISTRICT COMMUNITY SAFETY SUB-PLAN Prepared by community and updated annually. Copies held by VicPol, Council and community.
10.10 MUNICIPAL FLOOD SUB PLAN Plan endorsed by Council October 2014 following development lead by SES. Predominant residential area impacted by severe flooding is identified as mainly Jamieson township.
10.11 RELIEF & RECOVERY SUB- PLAN Council has adopted a specific ‘Relief and Recovery Plan’ Mansfield Shire Council had developed and adopted during 2005 a specific Municipal Relief and Recovery Plan which is maintained by the Municipal Recovery Manager. Following the 2006/07 fires the plan was redrafted following consultation & copy now included as a separate Plan called “The Municipal Recovery Sub Plan´.
This plan deals with The establishment of Municipal Community Recovery Committees Implementation of the recovery process Roles and responsibilities of the Community Recovery Committee and the Vic. Government & departments Emergency Relief Centre locations, features and access arrangements -see Appendix D
The relief centres can generally be used as assembly areas, evacuation centres and as recovery centres.
10.12 PANDEMIC FLU SUB PLAN Updated September 2015
10.13 HEATWAVE SUB-PLAN Updated October 2015
10.14 ANIMAL AND STOCK EMERGENCY WELFARE PLAN Updated January 2017
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10.15 CATERING PLAN
CONTACT: RED CROSS DOO (Local Contact if others fail Sue Wilson 0419 579923 contact detail updated - as at 10/15) KEVIN MURPHY–EHO / MERO, Nearly all emergencies that extend for a number of hours will require some provision of sustenance to persons displaced by the emergency and emergency personnel. The quality and quantity of catering are often the first things mentioned at emergency debriefs and this would suggest that it is of critical importance, particularly with emergency service personnel.
Catering must be appropriate to the needs of the recipients. This includes nutritional value, appeal and palatability, location & timing. This will vary subject to the type of incident, environmental conditions, the recipients and time frames.
The aim of this Plan is to identify local resources and detail the arrangements for the provision of meals and refreshments to emergency affected persons including personnel responding to the emergency. This may be for small groups or large numbers of evacuees.
PREPAREDNESS A survey has been conducted to gauge the ability of the various catering support agencies to meet the needs by Mansfield Shire Council. As a result of this the following arrangements have been established: Red Cross is the response agency designated for catering coordination in a relief centre. All agencies are considered self sufficient in relation to the provision of refreshments and meal/snack. This means nil change following Red Cross advice of their inability to cater for Response and support Agencies – concentrating efforts on those impacted. Alternate arrangements exist for a ‘meals on wheels’ style evening meal to be sourced from the Mansfield District Hospital. Subject to notice, quantities of 200+ meals can be arranged. Red Cross will provide for the catering needs of displaced persons at Emergency Relief Centres.
Response agencies having their own catering resources can activate these resources when attending an emergency without the need to notify the MERC. All costs to be borne to the respective agency. Should any escalation of the emergency occur or other agencies become involved, the MERC must be contacted, who will notify the Red Cross Divisional Operations Officer for requested agency catering support. Red Cross may choose to suggest Agencies activate their own arrangements as their first priority will be to the displaced.
All agencies should be cognisant of the need for early warning of catering requirements and should notify the MERC of the possible requirements for catering support. The MERC will advise the Red Cross Divisional Operations Officer who will advise of their capacity and if necessary alert the appropriate catering support unit.
Where agreed, all purchases must be authorised by the Agency or the Red Cross Divisional Operations Officer with accounts forwarded to the MERC (Police) or MERO (Municipal Emergency Resource Officer) or MRM (Municipal Recovery Manager). AVAILABLE SUPPLIERS;
As appropriate, following contact with Red Cross and or MERC, MERO, MRM following are Contact details of some local suppliers who could assist at short notice
10-15 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
SUPPLIERS CONTACT PERSON CONTACT CONTACT NUMBER NAME NUMBERS Marks IGA Steve Marks 5775 2014 Supermarket Greg Marks Food works Andrew Kent 5775 2255 Supermarket Leisure land Peter Knight Foods P/L Cathy Lewis 5775 2268 (Mansfield Dairy) Alpine Butchery Dave Darby 5775 1163 Mansfield Bakery John Bertalli 5775 2007 Bertalli’s Other Retail Outlets - In the event that extra resources are needed - food ingredients and prepared meals, numerous businesses are available to assist. Mansfield District Hospital is available for the supply of meals at short notice (in the form of ‘meals on wheels’ main meal style).
RED CROSS
As Red Cross is the response agency designated for catering coordination, their personnel need to be informed of all incidents that have the potential to escalate to a level requiring their involvement or likely to involve displaced persons at Emergency Relief Centres.
CATERING SUB-PLAN GUIDE
The following may be used as a quick reference/guide, to select the appropriate level for catering resources. Red Cross Australia is the response agency designated for catering and needs to be informed of incidents that have the potential to escalate requiring their involvement.
Incident Rating Involvement Personnel Duration Resources Responding LOW Single or 1 - 50 8hrs Agency Self catering (Routine) Multiple agency MODERATE Single/Multiple 50 - 100 1-2 days Agency Self catered (Routine) agency HIGH Multiple agency 100-200 2-5 days Municipal -Divisional (Major local event) involvement Response Plan HIGH Multiple agency >200 >5 days (Declared) involvement Other escalation factors may influence the degree of response required - e.g. Time of event may require sourcing of catering outside normal hours i.e. from closed providers. Some individual incidents may require particular/unique resourcing and not be in accord with these basic principles – e.g. Single agency may not be able to provide for its own needs, water supply contamination may require implementation of broader arrangements. A list of food outlets and contact numbers that have been forewarned of their possible involvement in emergency event catering is on the previous page. This only references Mansfield Township businesses and is not a ‘preferred supplier’ listing.
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Appendix D RELIEF CENTRES
The facilities listed on the following pages are available for Emergency situations.
Access to the Directorate of School Education properties must be arranged through the relevant School Council.
When contacting the Mansfield Shire Council to arrange access please advise MERO or his/her Deputy or the MRM or her Deputy of your needs. Consideration should be given to the following: Expected number of persons Access time and duration and need for disabled access; Cooking facilities Toilets Showers Power capacity Water main or Rainwater tank capacity Vulnerability with regard to specific hazards
Additional details - refer to the Municipal Recovery Sub Plan.
The following emergency relief centres have been assessed & found to be potentially suitable for use in times of emergency. Careful consideration must be given to the prevailing circumstances and number of people needing assistance when selecting a site or sites. Facilities are listed in area alphabetic order of locations. For further details of building facilities, contact details for access etc, The Municipal Recovery Sub Plan.
No NAME LOCATION MAP Ref CAPACITY Ph REMARKS Township Areas
Ancona- 366A 60 standing 1 ANCONA , Public Woodfield Road, Relief 41 20 sleeping NO Hall Ancona P 155 Arnott Street 60 standing Relief 2 BONNIE DOON , 97.7 x Yes Bonnie Doon 20 sleeping Recovery Community Centre 01.5
Cnr Davon & 500 Relief BONNIE DOON , P155 3 Wilson Streets, standing Recovery Sporting Complex Spot 45 Yes Bonnie Doon 200 sleeping & Hall
HOWQUA , Camp 500 Howqua River 367 F Relief 4 Howqua Seventh standing Road, Howqua Spot 79 Yes NSP Day Adventist 300 sleeping Camp
300 HOWQUA, Howqua River 407 B 5 standing Relief Lauriston Girls Road, Howqua Spot 19 Yes 120 sleeping School 200 Relief Perkins Street, 407B 6 JAMIESON, standing Recovery Jamieson 49 NO Public Halls 50 sleeping NSP
10-17 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
No NAME LOCATION MAP Ref CAPACITY Ph REMARKS MANSFIELD, 200 Primary Community Bank Place, p 159 Standing ERC 7 Centre (& Hall) Mansfield Near 4A 100 Yes Relief Sleeping Recovery 1200 MANSFIELD , Highett Street, p 159 Standing Relief 8 Recreation Yes Mansfield 5A 400 NSP Complex Sleeping 200 MANSFIELD , Highett Street, p 159 Relief 9 Standing RSL Hall Mansfield Near 4 A NO 50 Sleeping 500 MANSFIELD, Mt. Battery p 159 Standing Relief 10 Showgrounds Road, Mansfield 38 100 Yes Animal Pavilion etc Sleeping Relief Cnr Highett & 100 MANSFIELD, p 159 11 Hunter Streets, Standing Relief St Andrews Hall 6 NO Mansfield 70 Sleeping Cnr Highett & 150 Relief MANSFIELD , p 159 12 Victoria Streets, Standing Recovery St John’s Hall 5E NO Mansfield 70 Sleeping Relief 500 Recovery MANSFIELD , Hunter Street, p 159 Standing 13 Not currently St Mary’s Hall Mansfield Near 6A 200 NO available for Sleeping use – 6 /17 600 MANSFIELD Apollo Street, p 159 Standing 14 Primary School Mansfield 5D 200 Yes Relief Sleeping 500 MANSFIELD View Street, p 159 Standing 15 Secondary Relief Mansfield 134 A 100 Yes College Sleeping
MANSFIELD 500 Malcolm Street, p 159 16 St Mary’s Primary Standing Relief Mansfield 6B Yes School 50 Sleeping
200 MANSFIELD Highett Street, P 159 17 standing Relief Steiner School Mansfield 128 A Yes 80 sleeping
…CONTINUED
10-18 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
No NAME LOCATION MAP Ref CAPACITY Ph REMARKS MERRIJIG 600 Relief Geelong Mount Buller 368 C Standing 18 Yes Has Private Grammar School, Road, Merrijig Spot82 400 Fire Refuge Timbertop Sleeping 100 MERRIJIG Mount Buller 368 C 19 Standing Relief Primary School Road, Merrijig Spot 59 Yes 40 Sleeping Relief MERRIJIG Public Mount Buller 368 C 80 Standing 20 Recovery Hall Road, Merrijig Spot 60 20 Sleeping No NSP MERTON, Merton Euroa P 157 Standing Relief 21 Recreation Yes Road, Merton Spot 8 Sleeping Reserve 150 MERTON High Street, P 157 Relief 22 Standing Public Hall Merton Spot 16 No Recovery 50 Sleeping TOLMIE Tolmie- 100 P 163 23 Karingal High Mahaikah Road, Standing Yes Relief Spot 20 College Camp Tolmie 50 Sleeping 150 TOLMIE Tolmie P 163 Relief 24 Standing Public Hall Showgrounds Spot 48 No Recovery 50 Sleeping WOODS POINT 150 Relief Community Hall Scott Street P 161 25 Standing No Recovery (RSL / Buffs Woods Point Spot 1 50 Sleeping NSP nearby lodge) 150 Relief WOODS POINT Scott Street P 161 26 Standing Recovery Museum Woods Point Spot 3 No 50 Sleeping
10-19 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Appendix E ACTION GUIDES
10.16 ACTION GUIDE FOR WELFARE – FOR AGENCY STAFF/ RESPONDERS
ESTIMATED DURATION GUIDE OF INCIDENT
1 to 1.5 Hours SHORT INCIDENT: Usually no support required. However weather conditions may require HOT and COLD drinks 1.5 to 3 Hours MEDIUM INCIDENT: Controlling Authority must immediately communicate forward projection for welfare to Emergency Response Coordinator when the probable duration of an operation is likely to exceed 1.5 hours. If not self sufficient , a supply of HOT/COLD drinks (depending on weather conditions) should be requested. At 2 Hours duration the Officer in Charge of the Controlling Authority should project the duration to be extended, allowing for delays in support teams/equipment reach incident. E.g. 2 hour delay EPA arrival. Note: Estimates/Requirements for welfare should be updated hourly. Ensure support crew numbers are included in welfare projections. 3 to 4 Hours EXTENDED INCIDENT: If task is likely to be 4 hours duration RED CROSS to be placed on "STAND-BY" and require 3 hours notice. Where the probable duration of an incident will exceed 3 hours and the operation will interfere with a normal meal time by more than 1 hour, a meal should be considered. i.e. Evening meal 6.00 p.m. Operation in progress 5.00 to 8.00 p.m.–meal required. 4 to 7 Hours PROTRACTED INCIDENT: If task is likely to exceed 5 hours , RED CROSS to be ACTIVATED Deleted 2015 .
Officer in Charge of Controlling Authority should ensure Drinks/Snacks are available on site, schedule meals at appropriate times, consider requesting further amenities. E.g. Toilet/Ablution facilities, Seating/Bedding for rest area. Note: If probable duration exceeds 4 hours, Controlling Authority should consider crew rotation/shifts. 7 Hours LONG DURATION INCIDENT: Meals at 5 hour intervals. Drinks available on site. Toilet/Ablutions and Sleeping facilities required. Simple personnel Log to check IN/OUT system should be operated.
10-20 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.17 ACTION GUIDE FOR EVACUATION OF BUILDING
INITIAL REPORT ASSESSMENT
1. Exact Location? 2. What immediate danger?
EMERGENCY CONTROLLING AUTHORITY WANGARATTA D24 RESPONSE POLICE COORDINATOR
1. Controlling authority 1. Comms. base 2. Co-Ord authority 2. Resource listing 3. Assessment of support services 3. Operational support required 4. NRIS 5. Media
Owner/ AMBULANCE SHIRE MEDICAL VICSES. RED CROSS COMMUNITY C.F.A. EPA CARETAKER CENTRE SERVICES VICTORIA 1. Building 1. Medical 1. MERO 1. Doctor 1. Rescue 1. R.F.R 1. Welfare 1. Standby 1. Advice plans triage 2. Plans 2. Emergency equipment 2. Catering 2. Recovery re: fire 2. Occupancy 2. Casualty 3. Equipment surgery 2. Searching 3. Personal 2. Collapse details evacuation 4. Manpower 3. Medical 3. Lighting Support 3. Manpower 3. Hazchem 5. Relief supplies 4. Traffic 4. Equipment details 5. Marshalling 5. Hazchem HOSPITAL
10-21 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.18 ACTION GUIDE FOR FIRE- (LAND)
INITIAL REPORT ASSESSMENT
1. Exact Location? EMERGENCY RESPONSE 2. Anyone injured? COORDINATOR 3. Anyone need rescue? 4. Any problem with people? 5. Any other dangers? 6. Community Information release 7. Consideration of need for Evacuation
CONTROLLING AUTHORITY POLICE C.F.A. (or DELWP) 1. Assessment of support req’d. 1. Coord. authority 2. Fire suppression 2. Traffic control 3. Hazchem 3. Evacuation – draft guides exist 4. Building in area for many locations (extreme) 4. Media
Mansfield C.F.A./ DELWP WANGARATTA D24 1. Coms. base 1. Coms. base 2. Resource list 2. Resources list 3. Fire suppression support 3. Operational support
DELPWP/ CFA SEYMOUR CIB/ARSON SQUAD
EPA CORONIAL SERVICES
LAND HOLDERS MET BUREAU SHIRE AMBULANCE VIC ROADS RED CROSS COMMUNITY VICSES. SERVICES VICTORIA
1. Occupancy details 1. Weather 1. MERO 1. Medical triage 1. Road closures 1. Meals 1. Welfare 1. Traffic 2. Potential hazards updates 2. Maps Plant 2. Casualty 2. Signs 2. hour task = standby 2. Recovery 2. Manpower 3. Dwellings on land 3. Relief and evacuation. 3. Manpower 3. hour task = activate) 3. Coms. base Recovery 4. hours notice] 4. Evacuation. services Assist. DELWP. HOSPITAL UTILITIES
1. Assistance ST. JOHN'S 1. Electricity & Gas
10-22 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.19 ACTION GUIDE FOR FLOOD NB Flood sub-plan developed
INITIAL REPORT ASSESSMENT
1. Time of peak 2. Rainfall in area 3. Rainfall in catchment 4. Present river level? 5. Rate of water rise
EMERGENCY RESPONSE
COORDINATOR
CONTROLLING AUTHORITY POLICE WANGARATTA D24 VIC VICSES.
1. Coms. base 1. Coord. authority 1. Coms. base 2. Flood rescue operation 2. Assess support services 2. Resource listing 3. Temporary levee construction 3. Media 3. Operational support 4. Levee monitoring 4. Evacuation consideration 5. Info collection (remote) 5. Security 6. 2 hourly river heights – REFER MUNICIPAL FLOOD PLAN
FLOOD RESPONSE BoM SHIRE AMBULANCE VIC ROADS RED CROSS COMMUNITY C.F.A. GROUP * 4 Hour task = SERVICES standby VICTORIA 5+ = activation
1. Interpreting & 1. Updates 1. MERO 1. Medical triage 1. Traffic 1. Meals 1. Welfare 1. Coms. base productions 2. Levels 2. Equipment 2. Casualty diversion 2. Evacuation. 2. Recovery 2. Pumps 2. Allocate tasks 3. Road closures evacuation. 2. Route safety Reg. 3. Manpower 3. Evac. planning 4. Maps 3. Signage 3. Personal 4. Media liaison 5. Material procuration 4. Manpower Support 5. with Police 6. Health/ Relief 5. Lighting 1. Hospital UTILITIES 2. St. Johns 1. Eastern Energy 3. First Aid 2. Gas & Fuel 4. Manpower 3. Dept. Ag.
10-23 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.20 ACTION GUIDE FOR LAND SEARCH
INITIAL REPORT ASSESSMENT
1. Refer to POLICE immediately. Search can be a time critical occurrence. It is Police responsibility to assess action
EMERGENCY RESPONSE COORDINATOR
CONTROLLING AUTHORITY WANGARATTA D24 POLICE 1. Controlling authority 1. Coms. base 2. Co-Ord authority 2. Resource listing 3. Assessment of support services req’d. 3. Operational support 4. Media
FIELD CATERING UNIT
BUSH WALKING CLUBS
C.F.A. VICSES. BoM RED CROSS AMBULANCE MEDICAL CENTRE HOSPITAL
1. Manpower 1. Rescue Equip. 1. Weather 1. Catering 1. Medical 1. Doctor 1. Facilities & Staff 2. Portable reports 2. Personal Triage 2. Emergency Surgery Lighting Support 2. Casualty 3. Manpower Evacuation. 4. Navigation
10-24 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.21 ACTION GUIDE FOR PLANE CRASH
INITIAL REPORT ASSESSMENT
1. Exact Location? 2. Anyone injured? 3. Plane on fire yet? 4. Access availability
CONTROLLING AUTHORITY EMERGENCY POLICE WANGARATTA D.24 ASA RESPONSE COORDINATOR 1. Controlling Authority 1. Co-Ord authority 1. Coms. base 2. Close air space 2. Assess support services req 2. Resource listing 3. Layout plane 3. Media 3. Operational support 4. Traffic 5. Security
AIR TRAFFIC CONTROL RESCUE CO-ORD CENTRE
AIR SAFETY MELBOURNE CORONIAL SERVICES
D.V.I. TEAMS
C.F.A. VICSES. AMBULANCE RED CROSS COMMUNITY SHIRE ARMY VIC ROADS SERVICES 1. Fire 1. Rescue 1. Medical triage 1. Catering 1. Welfare 1. MERO 1. Manpower 1. Road suppressant Equipment 2. Casualty Evac. 2. NRIS 2. Equipment 2. Equipment Closures 2. Manpower 2. Manpower Medical Co-ordinator 3. Personal 2. Signs 3. Lighting Support 3. Traffic
10-25 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.22 ACTION GUIDE FOR VEHICLE/BUS INCIDENT
INITIAL REPORT ASSESSMENT POLICE
1. Exact Location? NON 1. If requested by vehicle owners 2. Anyone injured? INJUR 2. If there is problem with traffic 3. Anyone need rescue? Y 3. If there is other danger 4. Any problem with traffic? 5. Any other dangers?
EMERGENCY RESPONSE COORDINATOR
CONTROLLING AUTHORITY WANGARATTA D24 POLICE INJURY/TRAPPED MUST BE REPORTED IF INJURY 1. Coms. base 1. Controlling authority 2. Resource listing 2. Co-ord. authority 3. Operational support 3. Assess support services 4. Media 5. Protect crime scene
AMBULANCE ACCIDENT INVESTIGATION
1. Medical Triage CORONIAL SERVICES 2. Casualty Evacuation
MEDICAL BENALLA/ VICSES. C.F.A. VIC ROADS RED CROSS SALVAGE COMMUNITY D.V.I. CENTRE MANSFIELD SERVICES HOSPITAL VICTORIA
1. Doctor 1. Medical advice 1. Extraction from 1. Fire 1. Heavy 1. Catering 1. Recover 1. Welfare 1. Identifica 2. Emergency 2. Casualty vehicle suppression Machinery 2. Registration y tion surgery services 2. Portable lighting 2. Hazchem 2. Road repair 2. A.A.A. 3. Medisupplies 3. Tents 3. Detours/signs 3. Personal 3. R.A.C.V. 4. Chainsaws Support EPA
10-26 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.23 ACTION GUIDE FOR WINDSTORM
INITIAL REPORT
CONTROLLING AUTHORITY EMERGENCY POLICE BENALLA D24 VICSES. RESPONSE COORDINATOR
1. Coms. base 1. Co-ord. authority 1. Coms. base 2. Rescue Operation 2. Assess support services 2. Resource listing 3. Debris clearance 3. Media 3. Operational support 4. Temporary building repairs 4. Evacuation consideration 5. Temporary lighting 5. Permanent E.S. OP. Centre (All services) 6. Security
RESCUE CO-ORD CENTRE
BoM SHIRE AMBULANCE VIC ROADS RED CROSS COMMUNIT ARMY C.F.A. UTILITIES 4 Hour task = Y SERVICES (Early standby VICTORIA notification 5+ Hours = activate = standby
1. Update 1. MERO 1. Medical triage 1. Traffic 1. Meals 1. Welfare 1. Manpower 1. Coms. base 1. Electricity 2. Levels 2. Equipment 2. Casualty diversion 2. Evacuation reg. 2. Recovery 2. Equipment 2. Pumps Supplier 3. Road closures evacuation 2. Route safety 3. 4 Hour Task = 3. Public 3. Manpower 2. Gas & Fuel 4. Maps 3. Signage standby Health 5. Material 4. Manpower 4. 5+ Hours = procuration 5. Lighting activate 6. Health 5. Personal Support 7. Relief Recove
Hospital St. Johns First Aid Manpower
10-27 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10.24 ACTION GUIDE FOR RECOVERY - GENERIC LOSS & DAMAGE ASSESSMENT CONSIDERATIONS / FEEDBACK
SMALLER SCALE EVENT POST IMPACT ASSESSMENT - See also MEMP Part 7
The Rapid Impact Assessment or post impact assessment is a formal information gathering process undertaken during and immediately after the response to the emergency. An aim of that formal process is to accurately inform decision makers including Government about the extent of the impact so that resourcing requirements and recovery actions can be initiated. See Sheet 2 for scope of information sought.
Any post impact assessment is an appraisal of the extent of damage, disruption and breakdown to the community and its infrastructure as a result of the emergency. Recovery requirements can be triggered by an incident affecting 1 person , a family or small group, a discrete community or the broader community. Where there is a trigger for recovery activities to be initiated, information that the control agency gathers needs to be made available to the Municipality as they are responsible for initiating the process. Bear in mind also that the recovery process may not involve individuals and could relate to an impact against the Built Environment, the Natural Environment or the Economic Environment
A more detailed post impact assessment will be conducted for events requiring the establishment of an IMT or MECC.
Information that should be gathered and referred will be determined by the circumstances, the Response Agency and the involvement of Victoria Police as ‘coordinator’ for all emergencies where more than 1 agency attends.
Prompt Agency & Contact details of reporting Agency Name and Address of individuals impacted Area or locality impacted
Broad scope of impact
Response actions initiated Recovery actions initiated Hand-over details (when where to whom).
Recovery actions that are likely to be required; Built Environment, Natural Environment Economic Environment ACTIONSee p 2 GUIDE for ‘Loss FOR & DamageRECOVERY Assessment - GENERIC Guide’ CONSIDERATIONS for Rapid, Med ium,/ ANY Long SCALE term EVENT and Normal Business Assessment / inputs
10-28 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
10-29 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
Appendix F DISTRIBUTION LIST
MUNICIPAL EMERGENCY MANAGEMENT PLAN One Electronic (E) copy of the Plan provided to each of those named below on Memory Stick or Paper Copy (P) where required
Copy no. 1 – 34 MUNICIPAL EMERGENCY MANAGEMENT PLANNING COMMITTEE ; Refer to Part 1 for Contact details and distribution list. (COPIES OF PLAN HELD BY) COPY DEPARTMENT NAME / ADDRESS ORGANI PHONE / FAX NO. For Distribution SATION State Library State Library of Victoria 35 328 Swanston Street E MELBOURNE VIC 3000 Environmental EPA EPA PH: 5721 7277 36. Protection 27-29 Faithful Street FAX: 5721 2121 E Authority WANGARATTA 3677 24(HR):1800 444 004 Ambulance Operations Manager Ambula PH: 37. Service Victoria Ambulance Service nce E Victoria Victoria FAX: 5720 0622 PO Box 126 CALL OUT: 000 WANGARATTA 3676 Vic Roads Vic Roads PH: 5761 1812 38 Benalla Office Benalla Office 24(HR) 13 11 70 E. AusNet Services AusNet Service AusNet Electricity Transmission Tower Emergencies Phone 39 Emergency Contacts Services E 1800 (24hrs/7days) Emergency
Municipal emergency management team contact information:
Field Emergency Field Emergency Medical Mt PH: 40 Medical Officer Officer ( FEMO) – Beauty E. (FEMO) Medical Displan Area Medical PH Coordinator Centre
Mt Beauty. MOB: c/ 41 Deputy Central PH: E Field Emergency Deputy FEMO General BH:: Medical Officer MANSFIELD 3722 Practice
42 E Victoria Police Inspector Vic PH; 57 622 221 Benalla Police Station Police AH: Bridge Street Benalla CALLOUT: 3672 FAX:
10-30 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
COPY DEPARTMENT NAME / ADDRESS ORGANI PHONE / FAX NO. For Distribution SATION Adjoining Municipalities Baw Baw Shire Baw PH: 5624 2462 43. Council Baw Baw Shire Council Baw FAX: 5622 3654 E Civic Place Shire AH: WARRAGUL VIC 3829 Council MOB:
Benalla Rural City Benalla PH: 03 5760 2600 44 Council Benalla Rural City Rural AH E Council City CALLOUT: PO Box 227 Council FAX: 5762 5537 BENALLA 3672 Murrindindi Shire Chris Price Murrindi PH: 5772 0333 45 Council Murrindindi Shire Council ndi Shire PH: 5772 3213 E. Box 138 Council CALL OUT: ALEXANDRA VIC 3714 Wangaratta Rural Wangar PH: 5722 0888 46 City Council Wangaratta Rural City atta AH: 5722 0888 E. PO Box 238 Rural CALL OUT: WANGARATTA VIC City Fax 5721 9526 3676 Strathbogie Shire Strathbo PH: 5795 0000 47 Council Strathbogie Shire Council gie Shire AH: E. Garry Washusen PO Box 177 Council CALL OUT: 0418 343 662 EUROA VIC 3666 FAX: 9294 6444 Wellington Shire Wellingt PH: 1300 366 244 48 Council Wellington Shire Council on Shire FAX: 5142 3499 E. PO Box 506 Council PH: 5144 3796 (AH) SALE VIC 3850 CALL OUT: Yarra Ranges Yarra PH: 9294 6737 49 Shire Council Yarra Ranges Shire Ranges AH: E. 1300 368 333 PO Box 105 Shire CALL OUT: See AH Office & AH LILYDALE VIC 3140 Council FAX: 9294 6444
10-31 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
APPENDIX G RECORD OF EXERCISES RECORD OF EXERCISES DESIGNED TO TEST PLAN AND EMERGENCY RESPONSE CAPABILITIES
EXERCISE / NOTEWORTHY INCIDENTS
INCIDENT - WINDSTORM OCTOBER 2005 The October 2005 windstorm event occurred late evening and played havoc with thousands of roadside trees and caused some damage to a relatively small number of dwellings and outbuildings throughout the Municipality. Property damage was not as severe as Mt Buller experienced. Many roads were closed for extended periods with some people trapped on road/at home. No injuries were reported. Road crews responded as soon as it was deemed safe. The following morning saw electrical supplies that had been lost at Midnight still not restored to Mansfield and all areas beyond. This became a learning exercise for Council as we had lost all phone lines other than 2 emergency lines into the municipal building when the battery backup to the phone system had expired - incoming calls received a 'busy 'tone'. Jamieson power supply was off till the following morning and Woods Point for a total of more than 30 hrs which saw their telecom repeaters starting to fail as well as concerns expressed about the battery backup's for the ambulance and CFA communications. Additional meals on wheels and other relief activity were implemented. A debrief occurred following the incident. The environmental cleanup continued for months. Whilst a small 'exercise' this has been a valuable learning experience for senior management and all involved and has raised the focus on issues that had been overlooked in the past.
EMERGENCY SERVICES FIELD & HOSPITAL EXERCISE At the request of Mansfield Hospital and to fulfil their audit requirements, a field exercise was developed and undertaken on Wednesday 9 th November 2005 . The exercise titled ‘Operation Snow Bunny’ involved a simulated bus and vehicle crash enroute to Mt Buller Snow resort. The exercise was planned over a series of 6 meetings and involved representatives from all services responding. Personal from all requested agencies attended the scene, addressed issues including the triage of patients and their welfare and arranged transport to the hospital where it’s capacity to deal with a large number of casualties was also tested. The exercise concluded with two debriefs for all participants and subsequently agency representatives. Minor improvement issues only were identified and all involved believed the exercise was beneficial.
SIMULATED EXERCISE NOVEMBER 25TH 2005 Insurance Manufacturers Australia Pty Ltd (RACV group) conducted a simulated disaster providing an opportunity to partner and work with the local council and local agencies. The objective of this community safety event was to: • “Educate the community about how to make a claim and how to reduce risk; • Enhance partnerships with the insurance industry with emergency services agencies; and • Train the claims and assessing staff to better handle a large disaster event.” PARTNERS : Mansfield Council, CFA, Police, Ambulance, SES and Insurance Australia Group’s & Insurance Manufacturers Australia employees and their service agents who were engaged to remove damaged and flood water displaced vehicles and tarp windstorm damaged houses.
SIGNIFICANT INCIDENTS – FIRES DECEMBER 2005 Mansfield CFA responded to requests to support the adjoining Municipality with strike teams on 3 occasions to Yea and also to the Gippsland area.
BONNIE DOON (Fire) impacted on 31 December 2005 by fire adjoining Maroondah Hwy and Hutchinson Road which drew assistance from CFA Strike teams from the Region and outer Melbourne, DSE and aerial support. Catering was provided by Red Cross with aid from SES. A dimension was that the fire started mid afternoon on New Year’s Eve 10-32 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
MINE RESCUE Over the weekend of 22 April 2006, at Woods Point David PRIEST Controller of the Mine and his team undertook a mine rescue exercise at the Morningstar Mine, SES at regional level and local police were involved.
SIGNIFICANT INCIDENTS – FIRES DECEMBER - JANUARY 2006 /07 Following a series of lightning strikes along the Great Divide, east of Mansfield, a series of fires spreading from Tolmie to Jamieson and further south commenced on 1 December 2006. There was a significant build up of resources from DSE & CFA and all support agencies over coming weeks. The fires activity was ‘generally contained’ within crown land and losses included the ‘iconic Craig’s Hut on Mt Stirling. Mt Buller Village was threatened. All persons in Mansfield Shire were impacted. Power supply to Melbourne was lost for a few hours and the Thompson Water catchment threatened. The fires were generally brought under control by Christmas Day with inclement weather and finally declared contained early January.
A total of 18 ‘dwellings’ were lost in the Gaffney’s Creek / A1 Township area. The fire became known as the Great Divide Fire and created international interest. A MECC was established and multi agencies represented. A separate report was created, following debriefing. A formal recovery committee was established and funding provided for a community Recovery Officer.
A separate fire commenced mid January 2006 and burnt into Tolmie and required a 2 nd build up of resources and the re-establishment of the MECC. The township was threatened and 2 dwellings within the Shire were destroyed. MECCS also operated at other Councils Recovery activity is ongoing at the time of writing – August 2007.
“EXERCISE MARIAH” CONDUCTED BY MERC SNR SGT L HOLLAND - 28 NOV 2007 KM 10-6-08 Involving Mansfield & Mt Buller as a joint ‘desk-top - panel’ exercise along the line of ‘hypothetical’ conducted at the Mansfield Performing Arts centre. The incident involved a windstorm event where significant damage within Mansfield – including the Main Street and on the alpine resort was to have occurred, triggering a multi agency response. The exercise was well supported by all agencies and key personnel from Council, RMB and Ski lifts. CEO’s from each agency and elected officials were amongst those in the Audience. Action register created. One aspect of the exercise was the need to plan for notice of & emergencies occurring on ‘public holidays’ and staff availability / rostering. Action register items are to be listed for next EMPC.
TARGA OCT & NOV 2010 Inaugural event including significant preplanning meetings between Agencies and Event Manager and activation as part of preplan a MECC facility at Mt Buller (in conjunction with Race Control). Debrief following
MT BULLER EM EXERCISE 2011 – involving same Agency / Officers as would be accessed in Mansfield see Snr Sgt Lyn Holland for further detail
TARGA 2011 – As above, for preplanning & event preparedness within facility at Mt Buller.
VULNERABLE PERSONS EXERCISE – DECEMBER 2011 DESKTOP EXERCISE “BREATH OF FRESH AIR” conducted by SES Regional Officer John Newlands relating to incident on outskirts of Mansfield Township – involving vehicle accident & chemicals – requiring specific consideration of Vulnerable persons – school, hospital, accommodation venue, autistic centre and individuals
TOTAL PLAN REVIEW - AUDIT DECEMBER 2011
JULY – AUGUST 2012 - REDRAFT AND REFORMAT included validation of all contact details and consultation via forwarding to Committee for comment – distribution delayed awaiting formal audit report.
NOVEMBER 2012 – Targa event for 2012 – Police / CFA planning and establishment of INCIDENT CENTRE at Mt Buller in conjunction with principal Agencies. 10-33 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017
October 2013 Targa event
18 November 2013 MECC Exercise – destructive fire, multi vehicle accidents incl School Bus, Vulnerable Persons Register accessed, contact with School camp for possible relocation to nearby NSP Discussion re CFA Liaison Officer at MECC or Municipal Liaison Officer at ICC (or both) – still to be resolved
7 Feb 2014 – Update overview of Plan & set-up of MECC Municipal Coordination Centre in readiness for any event over weekend, rostering of MECC staff and Municipal Field Staff in readiness for Code Red conditions predicted.
29 May 2014 GMW Terrorism Exercise - based on Mansfield incident involving Sawmill Settlement Water Supply contamination
22 July 2014 SES Exercise to test a) new Regional HQ capacity and functionality and the draft Mansfield Flood sub-plan with both exercises based around a mock Jamieson flood event
October 2014 – Planning TARGA 2014
Summer 2014 – 15 Fires adjacent to Midland Hwy Barjarg and Ancona
13 April 2015 DESKTOP EXERCISE facilitates by and using CFA's pre-existing Phoenix model for a fire developing in the Booroolite area under weather conditions that were rated as “Extreme with a forecast wind change that eventuated late afternoon. The exercise also factored into its planning the occurrence of a local event that brought many additional people into the area impacted. The day of the week for the exercise was a Sunday mid February just to add another complexity. The exercise focused on initial response activities, transition from a Local Command facility to a Level 3 Incident Control site, the formation and engagement of EMT members - and used the opportunity to ask Agency Reps their responsibilities/ actions/reactions against the backdrop of the PHOENIX models. There were discussions regarding communications, public engagement, traffic management points, evacuation planning and discussions regarding Relief and Recovery arrangements including site selection criteria and some-planning toward long term recovery incl community engagement. It was pleasing to record the level of interaction from those present and for existing ‘pre-plans’ to be used or referenced. The exercise was focused on Fire which has recently been confirmed via the CERA process to be one of our highest risk and consequence scenarios however the learning’s are relevant to any incident requiring multi-agency responses, support agency roles and relief & recovery implementation.
4 November 2015 - set up Relief Centre Mansfield Community Centre - simulated need by MRM's
16 November 2015 - Exercise by MEMPC SES Facilitated Desktop Exercise 'Its Hot Damn Hot" Fire within the Barjarg area. “The mission is the activation and effective operation of the Mansfield Municipal Emergency Management Plan (MEMP) procedures during a large multi-agency Response and resultant Relief activities.”
10 October 2016 - Exercise conducted by MEMPC. SES prepared running sheet for this Desktop Exercise - engaging with Schools and focusing on School Bus Route and arrangements if busses ‘turned around’ ie as a result of fire. MEMP updated to show school bus routes and contact details.
August 2017 – Relief Centre Exercise (planned)
10-34 Mansfield Shire Municipal Emergency Management Plan – Endorsed by Council – 18 July 2017 Updated 24 July 2017