STRATEGIC MARKETING Marketing Strategies for Sri Lankan Business Entities Lewie Diasz STRATEGIC MARKETING To Romayne & Jacqueline Diasz Strategic Marketing Marketing Strategies for Sri Lankan Business Entities The first editions copyrights by Lewie Diasz 2013. E-mail (for orders and customer service enquiries):
[email protected] or Visit the web Page on http://www. lewiediasz.com All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988. ISBN 978-955-44414-0-8 Typesetting & Printed by Softwave Printing & Packaging (Pvt) Ltd., No. 107 D, Havelock Road, Colombo 05. All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the author or publisher any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any affiliation with or endorsement of this book by such owners. Contents CHAPTER 1 An introduction to Strategic Marketing 01 1.1 How has the world changed 03 1.2 How should Marketing change? 04 1.3 Marketing creativity Vs. Marketing accountability 04 1.4 A Value based approach 05 1.5 Marketing, an art or science? 06 1.6 Sustainable Competitive Advantage 07 1.7 A futuristic definition of Strategic Marketing 08 Case Study 1: ODEL – The pride of Sri Lanka’s retailing landscape 11 CHAPTER 2 Creating a Market Oriented Organization Culture 17 2.1 Types of business orientations 18 2.2 Understanding an organizations culture through the cultural web 19 2.3 The Functional Syndromes 27 2.4 Why market orientation? 28 2.5 Barriers to market orientation 31 2.6 What is a Vision Statement? 33 2.7 Strategic Vision 36 2.8 American Express Core & Periphery Values 38 Case Study 2: The Pulse of million’s Sri Lankans - Dialog the Future, today! 42 CHAPTER 3 Strategic Marketing Auditing 51 3.