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Visitor information

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Your guide to getting around on public and making the most of your visit. tfl.gov.uk/visitinglondon

Tube and central London maps inside

#LondonIsOpen Welcome to London Paying for your travel

Public transport is the best way to get There are different ways to pay for your around London and discover all that the travel. For most people, pay as you go - city has to offer. This guide will help you paying for the trips you make - with a plan how to get around the Capital on contactless payment card, an or public transport. a Visitor Oyster card, is the best option as it If you have just arrived at an airport and are offers value, flexibility and convenience. looking for ways to get to central London, go to page 11 in this guide. Getting around London London’s transport system is iconic. With its world famous Underground (Tube) and iconic red , travelling around the Capital is an experience in itself. But London is much more than just the Tube or the bus; our vast network of transport services includes: Contactless payment cards If your credit, debit, charge card or wearable device has the contactless symbol above you can use it for pay as you go travel on London’s public transport. Android Pay and Apple Pay are also accepted. Benefits of contactless • It’s quick and easy – there’s no need to queue to buy a ticket • It offers great value – pay as you go with contactless is better value than buying a single ticket and you can benefit from both daily and weekly capping (see page 5) • 14 million people have used contactless Night Tube services run on the to travel in London – including customers Jubilee, Victoria and most of from over 90 countries the Central and Northern lines all night on Fridays and Saturdays. Overseas transaction fees or charges may Night services on the line will apply for non-UK cards. This will be one start running from 16 December 2016. charge per day, not each time you travel. Please check with your card issuer. 2 3 Oyster card Benefits of Oyster • It offers great value – pay as you go with daily capping (see below) is better value than buying a single ticket • It’s convenient – you can add a season ticket to your card, which can save you time and money if you are staying for a week or longer and using public transport every day Refund of unused credit on your Oyster card If you don’t have a contactless payment The pay as you go credit on your Oyster card, you can get an Oyster card. You pay card never expires, so you can keep your a £5 deposit (refundable) then add pay as card for your next visit to London. But, if you go credit or a season ticket to pay for you do want a refund before you leave, you your journeys. can use a ticket machine in any Tube station. You can get an Oyster card from: We’ll refund the £5 deposit and up to £10 of unused credit (after 48 hours of using the • Ticket machines at Tube, London card for the first time). Overground, TfL Rail and some stations Fare zones in London • Over 4,000 local shops in London, known as Oyster Ticket Stops. London’s rail network is divided into Visit tfl.gov.uk/maps/oyster-ticket-stops nine zones. On Tube, DLR, London to find your nearest one Overground, TfL Rail and most National • TfL Visitor Centres (see page 15) Rail services, your fare will depend on which zones you travel in. Top tip What is ‘capping’? The amount of pay as you go credit you need on your Oyster card depends on Capping allows you to make a number where and how much you travel. As of journeys in a single day or week, but a guide, for unlimited journeys within limits the amount you pay for your travel. Zones 1 & 2, we recommend £15 for It is calculated automatically based on 2 days and £30 for 4 days. You can the zones you travel in and the type of always top up your credit if you run out. transport you use (rail, bus, and ).

4 5 Visitor Oyster card On Tube, DLR, , TfL Rail, Emirates Air Line cable car* and National Rail services: touch your card on the yellow card readers at the gates when you start and when you finish your journey. Always touch in and out with the same card.

On the River Bus*: touch your card on the reader when asked to board by a member of staff. Touch again at the end of your journey Only available to buy before arriving in or if you change boats. You can also use London. Get yours at visitorshop.tfl.gov.uk pay as you go credit on your Oyster card to or visitbritainshop.com buy tickets for and Circular Cruise services – just As with Oyster, you can also get unused present your card at the ticket office. pay as you go credit refunded before you leave, although we recommend keeping it for your next visit to London, as the credit Travelling with children doesn’t expire. Children under 11 travel free on buses and . Up to four children under 11 also travel Top tip free on Tube, DLR, London Overground, TfL Rail and some National Rail services when Don’t forget to enjoy the special they are with a fare-paying adult, excluding offers available for Visitor Oyster those using Group Day . card customers in restaurants, shops, , galleries and entertainment If you’re travelling with children aged venues in London. 11-15, you can ask a member of staff to set a Young Visitor discount on an Oyster card, allowing them to pay as you go at half-adult rate for up to 14 days. Staff can do this at How to use your contactless or Oyster card most Tube stations, TfL Rail ticket offices, Visitor Centres (excluding Gatwick) or On buses and trams: only touch your card Victoria National Rail station ticket office. on the reader at the start of your journey. Touch the reader when you board a bus. Touch the reader on the platform before *Please note that pay as you go journeys made on Emirates Air Line cable car and River you board a tram. Bus services do not count towards capping. 6 7 Travel tips Travel differently

Travel outside of the busiest times Unique travel experiences to make your The busiest times to travel in London London trip unforgettable and fun! are between 08:00-09:00 and 17:30-18:30, Monday to Friday. If you are able to travel outside of these times, you could enjoy a quicker and more comfortable journey, especially if you’re carrying heavy luggage, a rucksack, or travelling in a group. Stand on the right on the Always stand on the right when using the escalators at Tube stations. Once you get onto the platform, always stand behind the yellow line and move along the platform London’s self-service, bike-sharing scheme. where more space is available. You only need a credit or debit card to Walk for a great way get started. It costs £2 to access the bikes to see the city for 24h, with the first 30 minutes of each is a great journey included. Journeys over 30 minutes way to get around. Look out have additional charges. for our blue and yellow street signs and maps – they give you useful information about the local area including key landmarks. Enjoy the views on an iconic red bus Travelling by bus is one of the best ways to explore London. The new Hopper fare allows you to make two bus journeys for £1.50 within one hour of first touching your River Bus and River Tours Oyster or contactless card. A relaxing way to see the sights. The River Discover London on two wheels Bus is a great alternative to the Tube or Cycling around London is a great way to bus, while River Tours offer a variety of see the sights. With new routes opening, experiences from trips with commentary like cycle superhighways, touring around the to high speed adventure. You can use your city on two wheels has never been easier. contactless or Oyster card to pay as you go Find safety advice at tfl.gov.uk/safetytips on the River Bus. 8 9 Getting to/from the airport

Heathrow Airport How to get there Heathrow has three stations, Heathrow Terminals 2 & 3, Heathrow Terminal 4 and Heathrow Terminal 5. Travelling by Tube is an easy way to get to/from the airport on public transport. is in Zone 6. Journey time: 50 minutes Emirates Air Line cable car Adult fares (Zones 1-6) A unique way to see the city from heights • Pay as you go peak: £5.10 – Monday to of almost 100m above the Thames. Only 15 Friday 06:30-09:30 and 16:00-19:00 minutes from central London. Book online • Pay as you go off-peak: £3.10 – All other for advanced tickets. Discounts are available times including public holidays with contactless or Oyster cards. First and last services From the airport to central London • From Heathrow Terminal 4 – First/last : 05:02/23:55 (05:46/23:15 on Sunday). All stop at Terminals 2 & 3. From central London to the airport • From King’s Cross St. Pancras – First/last train: 05:39/00:24 (06:57/23:30 on Sunday). Journey time: 54 minutes • From – First/last train: 05:47/00:32 (07:05/23:38 on Sunday). Journey time: 46 minutes Taxi (black cabs) • From Earl’s Court – First/last train: Get around the city in one of London’s 05:58/00:43 (07:39/23:49 on Sunday). iconic black taxi cabs. Hail a taxi on the street when the yellow ‘Taxi’ sign is Journey time: 36 minutes illuminated. You can now use your credit or debit card to pay for your ride. 10 11 Other ways to travel to/from Heathrow Airport • Taxi (black cab) or minicab to/from • trains to/from central London. . Journey time: 30-60 minutes Journey time: 30 minutes • Southern trains to/from • trains to/from London Victoria station. station. Journey time: 40 minutes Journey time: 25 minutes • trains to/from • trains to/from London station. Paddington station. Journey time: 30 minutes Journey time: 15 minutes • coaches to/from • to/from . Victoria Coach Station. Journey time: 65-95 minutes Journey time: 50-60 minutes • easyBus coaches to/from Earls Court/ West Brompton. How to get there Journey time: 65 minutes London City Airport has a DLR station and it’s in Zone 3. Airport • trains to/from Adult fares (Zone 1-3) St. Pancras station. • Pay as you go peak: £3.30 – Monday to Friday 06:30-09:30 and 16:00-19:00 Journey time: 30 minutes • Pay as you go off-peak: £2.80 – All other • Thameslink trains to/from times including public holidays station. Journey time: 40 minutes First and last services • From Bank Tube station – First/last train: • National Express coaches to/from 05:33/00:33 (07:03/23:33 on Sunday). Victoria Coach Station. Journey time: 21 minutes Journey time: 70 minutes • From London City Airport – First/last train: • to/from 05:37/00:17 (07:07/23:07 on Sunday). Victoria Coach Station. Journey time: 22 minutes Journey time: 90 minutes • easyBus coaches to/from . Journey time: from 60 minutes 12 13 Visitor Centres Stansted Airport At our Visitor Centres you can get: • trains to/from Street station. • Assistance with planning your Journey time: from 45 minutes journey and your visit to London • Abellio Greater Anglia trains to/from • Tickets for travel on TfL services, . including Oyster cards Journey time: from 80 minutes • Tickets for airport connections • National Express coaches to/from • Tickets for London attractions; including Liverpool Street station, sightseeing tours and theatre tickets and Victoria Coach Station. • tickets and Journey time: 50-90 minutes TfL souvenirs • Terravision coaches to/from Exact opening hours vary but most of our Victoria Coach Station, Liverpool Street central London centres are open between station and Stratford station. 08:30 and 18:00 (Piccadilly Circus between Journey time: 50-75 minutes 09:00 and 16:00). • easyBus coaches to/from Baker Street. Journey time: from 70 minutes TfL Visitor Centres locations • Stansted Citylink coaches to/from 1. Victoria National Rail station King’s Cross station. 2. King’s Cross St. Pancras Tube station Journey time: from 75 minutes 3. Piccadilly Circus Tube station Southend Airport 4. Liverpool Street Tube station • Abellio Greater Anglia trains to/from 5. Paddington National Rail station Liverpool Street station and from Stratford station. 6. Euston National Rail station Journey time: 53 minutes from 7. Gatwick Airport North and Liverpool Street/44 minutes South Terminals arrival halls from Stratford 8. Heathrow Terminals 2 & 3 Tube station Victoria Coach Station (VCS)

VCS is a 10 minute walk from Victoria You can also find visitor information at the Underground and National Rail Station. Tourist Information Centres in and in the . 14 15

Special fares apply Epping Special fares Chesham Watford Junction apply 9 Chalfont &8 7 8 7 6 5 Enfield Town 8 7 Theydon Bois Latimer Theobalds Grove 9 Watford High Street Bush Hill Debden Shenfield Watford Amersham Cockfosters Park Turkey Street High Barnet Chorleywood Bushey Croxley Totteridge & Whetstone Oakwood Southbury 6 Rickmansworth Brentwood Carpenders Park Woodside Park Southgate Edmonton Green Moor Park Roding Grange Valley Hill 5 Hatch End Mill Hill East West Finchley Arnos Grove Northwood Silver Street Chigwell West Ruislip Headstone Lane Edgware Bounds Green Northwood Hills 4 Stanmore Hainault Finchley Central Woodford Hillingdon Ruislip Harrow & Wood Green Pinner Wealdstone Bruce Grove Ruislip Manor Harringay Wood Street Fairlop Canons Park Green South Woodford East Finchley Uxbridge Ickenham North Harrow Colindale Turnpike Lane Lanes South Eastcote Kenton Barkingside Queensbury Crouch Snaresbrook Highgate Harrow- Preston Hendon Central Hill Tottenham Chadwell on-the-Hill Seven Blackhorse Newbury Heath Road Kingsbury Hale Road Park Sisters 4 Redbridge Rayners Lane Brent Cross Ruislip 3 Archway Manor House Gardens West Northwick Gospel Central Harrow Park Golders Green Gants Oak Upper Holloway Stamford Upminster Hampstead Hill South Kenton Neasden Hill Walthamstow South Harrow Queen’s Road Leyton Upminster Bridge North Wembley Tufnell Park Arsenal Midland Road Dollis Hill Finsbury Stoke South Ruislip Newington 3 Hornchurch Wembley Central Kentish Park Manor Park Holloway Road St. James Street Leytonstone Wanstead Green Finchley Road Town West Kentish Town High Road Sudbury Hill Stonebridge Park & Frognal Belsize Park Rectory Park Elm Park Road Clapton Woodgrange Kilburn Caledonian Road Highbury & Leyton Forest Harlesden Gate Park Kensal Chalk Farm Islington Kingsland West Camden Stratford Dagenham Northolt Rise Park Hampstead Sudbury Town Willesden Junction Road Hackney International Maryland East Hackney Caledonian Downs Brondesbury Central Dagenham Heathway Finchley Road Road & Canonbury Barnsbury Stratford Becontree Swiss Cottage 2 Mornington Hackney 6 Alperton Dalston Junction Queen’s Park Kilburn South Crescent Wick High Road Hampstead St. John’s Wood Upney King’s Cross Stratford St. Pancras Greenford Haggerston High Street Barking Kilburn Park Paddington Heath Baker Great Portland Euston Street Street Hoxton 2 Pudding Abbey Warwick Angel Mill Lane Road 5 Perivale Avenue Bethnal Green Upton Euston Old Street Bow Park Edgware Warren Street Square Road Road Plaistow Royal Oak Farringdon Hanger Lane Regent’s Park Russell High Street Stepney Green - Westbourne Park Square by-Bow West Bow Ham Barbican 4 Park Royal Goodge Church Ladbroke Grove Street 1 Bond East Whitechapel Street Circus Devons Road Latimer Road Liverpool Star Lane North Ealing Street Tottenham Langdon Park East White Shepherd’s Notting Court Road Acton City Bush Hill Gate Bank Aldgate Ealing All Saints Canning Lancaster 2 2/3 Town 3 Broadway West North Holland Queensway Gate St. Paul’s 1 Royal Acton Acton Park Limehouse Poplar Victoria Wood Lane Hyde Park Corner Piccadilly Custom House for ExCeL Acton Central Shepherd’s Circus Monument Shadwell Westferry Blackwall East High Street Kensington India Emirates Bush Market Kensington Hill Royal 6 5 4 Ealing Common 3 Tower (Olympia) Mansion House Docks Prince Regent South Acton Charing Gateway Wapping West India Goldhawk Road Cross Blackfriars Quay South Barons West Royal Albert Ealing Court Road St. James’s Acton Town Hammersmith Victoria Park Temple Park Emirates Chiswick Turnham Stamford Ravenscourt West Sloane Westminster Embankment London Canada North Pontoon Northfields Earl’s South Greenwich Green Brook Park Kensington Court Kensington Square Bridge Water Heron Quays Peninsula Dock Cyprus Waterloo South Quay London Gallions Reach Osterley City Airport West Brompton Hounslow East Crossharbour Beckton King George V Hounslow Central Quays Mudchute Gardens 2 Borough 2 Hounslow Fulham Broadway Lambeth North Island Gardens West Richmond Parsons Green Imperial Wharf 1 Heathrow Hatton Cross Terminals 2 & 3 for Woolwich Maritime Greenwich Arsenal Queens Road Greenwich East Putney Vauxhall New Elephant & Castle Cross Gate Southfields Bridge Heathrow 3 Brockley Terminal 4 3 4 Heathrow Wimbledon Park Elverson Road Terminal 5 Kennington Oval Park Wimbledon Junction Road 2 Forest Hill Clapham High Street Birkbeck Road Clapham North Sydenham Bakerloo Victoria Interchange stations Avenue Beckenham Road Junction Central Waterloo & City Dundonald Step-free access from street to train West Road Clapham South 3 Harrington Road DLR Circle Step-free access from street to platform Emirates Air Line Balham District Elmers End cable car National Rail (Special fares apply) Crystal Palace Norwood Junction 4 Hammersmith & City Arena London Overground Airport Tooting Bec Jubilee TfL Rail Riverboat services Tooting Broadway Woodside Metropolitan Merton Park 3 London Trams Colliers Wood West Northern Victoria Coach Station 5 Blackhorse Lane fare zone District open at weekends and South Wimbledon Piccadilly on some public holidays Emirates Air Line cable car Reeves Corner Centrale Wellesley Road Lebanon Addiscombe Road London Overground Gospel Oak to Barking No service until February 2017. Check online for rail replacement bus information Morden Phipps Belgrave Mitcham Beddington Therapia Ampere Waddon Wandle Church George East Sandilands Morden Road Bridge Walk Junction Lane Lane Way Marsh Park Street Street Croydon TfL Rail Brentwood to Shenfield No service from early January Lloyd Park Gravel Addington King Henry’s New Hill Village Fieldway Drive Addington until late May 2017. 4 Coombe Lane Check online for rail replacement bus information. Services for these stations are subject to variation. Please search ‘TfL stations’ for full details. Central London bus and attractions map Key bus routes in central London

Stoke West 139 24 C2 390 43 Hampstead to Hampstead Heath to Parliament to Archway to Newington 23 Hill Fields Friern 73 Westbourne Barnet Newington Kentish Green Dalston Clapton Park Abbey Road Camden Lock Market Town Way Junction Pond The Zoo Agar Grove Caledonian Road Mildmay Hackney 38 Camden Park Central Ways to pay Ladbroke Grove ZSL Camden Town SainsburyÕs LordÕs Cricket London Road Ground Zoo Road Albany Street Buses do not accept cash. Please use for The Zoo Mornington 274 Islington Angel Ladbroke Grove Sherlock London Holmes RegentÕs Park Crescent Canal your contactless debit or credit card Museum Museum or Oyster. Contactless is the same fare Westbourne Grove Madame St John KingÕs TussaudÕs Street Bethnal 8 to Bow as Oyster. Euston Cross SadlerÕs Wells Old Street Church 205 Telecom Theatre Green Marylebone Tower 14 Charles Dickens Old Ford Paddington Museum You can top up your Oyster pay as Great Warren Street 10 Barbican Shoreditch 453 74 Baker Street and and Euston Square St Pancras Centre Portland International 59 High Street you go credit or buy Travelcards and Gloucester Place Street Edgware Road Moorgate 11 bus & tram passes at around 4,000 PollockÕs 188 TheobaldÕs 23 Toy Museum 159 Russell Road shops across London. For the locations Marble Square Museum Arch Goodge Street British of London Liverpool of these, please visit Lancaster and Street Museum Street Notting Hill Gate tfl.gov.uk/ticketstopfinder ShepherdÕs Gate Bloomsbury Way Bank 25 Bush to Ilford Bond to Bow Holland Queensway Oxford 205 erru 148 390 274 Street Oxford Chancery Church Park Circus Street Tottenham 8 Holborn Aldgate erhae Court Road/ Lane for City Thameslink Marble 25 Great erru Arch Titchfield Cambridge erhae Hyde Street Circus Aldgate f a Park East Kensington erhae Eros Covent Garden Gardens Conduit Street Market 15 erhae Shaftesbury to Blackwall Albert Avenue aa a Memorial Kingsway RV1 Royal erhae Berkeley Square Tower Academy Leicester Covent Tower Gateway er Key Garden Hill eres er Kensington Royal National NelsonÕs Square Monument 9 Piccadilly Gallery Route 8 Route 73 10 Olympia Albert Hall Knightsbridge Green Park C o l u m n London RV1 Royal Courts St PaulÕs sr Cere Circus Transport Tower of Route 9 Route 74 of Justice Cathedral London Hammersmith Museum St PaulÕs Route 10 Route 139 High Street Fleet Cathedral St Kensington KatharineÕs Route 11 Route 148 Street Tower Hyde Park St JamesÕs Route 14 Route 159 Corner Palace London Tower Wellington Bridge City Route 15 Route 188 Pall Mall Circus HMS Belfast Bridge Science Arch Green St JamesÕs Palace 9 for City Thameslink Route 23 Route 205 Museum for West Park Admiralty 15 188 Route 24 Route 274 Victoria & Arch Blackfriars Globe 43 Road 74 Brompton Albert Museum CleopatraÕs Needle Royal National Theatre to North Theatre Route 25 Route 390 to Putney Embankment Festival Modern London Bridge Greenwich Natural South Upper Route 38 Route 453 Kensington EarlÕs History Royal Horse Royal Ground Museum Guards Route 43 Route C2 Court Mews Buckingham St JamesÕs Park Festival Hall Route 59 Route RV1 Palace Waterloo Victoria Street 139 Gloucester Victoria Bermondsey 38 73 C2 New Westminster London Market London Underground interchange Road Westminster Eye Fulham London Overground interchange Victoria Road Coach Westminster Elephant & Castle Station Cathedral Westminster New Cross TfL Rail interchange 14 to Abbey Gate Putney Heath Imperial interchange Belgrave Road Houses of War Museum BricklayerÕs Old Chelsea Saatchi Parliament Arms Road National Rail interchange River Thames New Cross KingÕs Road Gallery Kennington Road Road pier to Streatham Hill 59 to Streatham 24 Pimlico Grosvenor Road 159 to Visitor Centre 148 to Deptford 11 to Fulham Broadway Green 453 Bridge

Correct at time of going to print, August 2015 Cash free buses – It is not possible to pay for your London bus fare in cash. Useful information

Transport accessibility If you need extra assistance when travelling, or if you are travelling with luggage or a pushchair, there are a wide range of accessible transport options so you can travel more easily around London. Visit tfl.gov.uk/transport-accessibility to download accessibility guides and maps (like the step free stations map for wheelchair users), ask a member of staff, or call +44 (0)343 222 1234* to find out more. Need help? Visit one of our Visitor Centres (see page 15) during opening hours or contact Customer Services 24/7 for all ticket enquires, travel information, journey planning, lost property and complaints. Call +44 (0)343 222 1234*.

All information correct at the time of going to print – November 2016.

+44 (0) 343 222 1234*

*Service and network charges may apply. See tfl.gov.uk/terms for details.