National Mapping and Resource Information Authority

CITIZEN’S CHARTER 2020 (1st Edition)

CITIZEN’S CHARTER 2020 (1st Edition)

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I. Mandate: NAMRIA is mandated to provide the public with mapmaking services and to act as the central mapping agency, depository, and distribution facility for natural resources data in the form of maps, charts, texts, and statistics.

II. Vision: NAMRIA is a center of excellence, building a geospatially-empowered Philippines.

III. Mission: To provide quality topographic maps, nautical charts, and other geospatial products and services in a timely and coordinated manner.

IV. Service Pledge: In delivering service to the public, the agency pledges the following:

We, the officials and employees of the National Mapping and Resource Information Authority commit to: Nurture a culture of excellence in the production of geographic information and delivery of services to the public; Act promptly on public request and inquiry with utmost courtesy and efficiency; Meet and exceed public expectations through established service standards and feedback mechanisms; Respond immediately to suggestions and take necessary actions; Inform our customers regularly on updates and developments on our products and services; and Assure continuous improvement of our systems and procedures to deliver the best quality service.

As such, we commit to serve with CARE: Courtesy – create opportunity to know and consider the needs of our clients; Accessibility – provide the necessary information on the available products and services and/or possible alternatives; Response-ability – ensure that client concerns will be addressed as required and the staff will be able to deliver their commitment; and Effectiveness – create potentials for longer relationships and engagements.

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LIST OF SERVICES

Office of the Administrator 6 Internal Services 6 AO-01. Processing of Documents for the Provision of NAMRIA Data/ Information 7 Requests for Multiple Data/Products 9 AO-02. Review of Legal Documents 13 AO-03. Processing of Documents for Technical Branches 15 AO-04. Processing of Internal Documents for Chief of Staff or Administrator’s Approval/ Signature 17 AO-05. Review and Approval of Documents 19 Hydrography Branch 21 External Services 21 HB-01. Provision of Digital & Print on Demand (POD) Nautical Charts 22 HB-02. Request for Free Issuance of Maps, Publications, and Data Produced by the Hydrography Branch 25 HB-03. Request for Certifications (Nautical Distances and Offshore Exploration Permit) 28 HB-04. Issuance of Certification of Tide Gauge Benchmarks 31 HB-05. Issuance of Certification of Oceanographic Information and Provision of Physical Oceanographic Data 34 HB-06. Provision of Bathymetric Data 40 HB-07. Provision of Geomagnetic Data 44 Mapping and Geodesy Branch 49 External Services 49 MGB-01. Request for IFSAR and LIDAR Data, Orthoimage, Orthophoto and Aerial Photographs 50 MGB-02. Request for Digital and Print-On-Demand Administrative and Large, Medium and Small Scale Topographic Base Maps 60 MGB-03. Request for Map Certification and Evaluation 69 MGB-04. Request for Certification and Evaluation of Geodetic Control Points (GCPs), and GNSS Receiver Registration 72 Internal Services 88

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MGB-05. Request for Printed Maps and Charts 89 Resource Data Analysis Branch 92 External Services 92 RDAB-01. Request for Complimentary Copies of Thematic Data and Other Maps within RDAB 93 RDAB-02. Provision of Print Copies of Land Classification (LC) Maps and/or Corresponding Forestry Administrative Orders/DENR Administrative Orders (FAO/DAO) 96 RDAB-03. Request for Land Classification (LC) Maps and Other LC-Related Data/Information 99 RDAB-03. Request for Land Cover Map 112 A. Request for Land Cover Maps for Walk-In Clients 112 B. Request for Complimentary Copy of Land Cover Map 115 RDAB-04. Request for Coastal Resources Map, Inundation Map and Slope Map 103 A. Request for Coastal Resource Maps for Walk-In Clients 103 B. Request for Complimentary Copy of Coastal Resource Map 105 C. Provision of Slope Map with Certification (letter request and walk-in client/s) 108 Geospatial Information System Management Branch 118 External Services 118 GISMB-01. Purchase of Printed Maps, Charts, and Publications 119 For Free Copies of Printed Maps, Charts, and Publications 122 GISMB-02. Request for GIS Maps and Multiple Thematic Data 125 For Free Copies of GIS Maps and Other Thematic Maps 127 GISMB-03. Application for Enrolment in GIS and Other Geomatics Trainings 130 For Packaged GIS and Other Geomatics Trainings (Usually Outside NAMRIA) 133 GISMB-04. Request for Information, Education, and Communication (IEC) Activities 137 Internal Services 139 GISMB-05. Development of Database System 140 GISMB-06. Provision of ICT Support Services 143 GISMB-07. Development of Information System 144 GISMB-08. Provision of Web Publishing Services 148

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Support Services Branch 150 External Services 150 SSB-01. Request for Certification, Service Record, and Other Documents 151 A. Request for Certification and Service Record 151 B. Request for Certified Copies of Documents 158 C. Request for Printed/Digital Copy of Project-Related Documents 161 SSB-02. Request for Bidding Documents and Canvass Proposal 163 A. Request for Bidding Documents 163 B. Request for Canvass Proposal Slip 167 SSB-03. Issuance of Control of Order of Payment and Official Receipt 169 A. Issuance of Control of Order of Payment 169 B. Issuance of Official Receipt (OR) 170 SSB-04. Access to Library Services and Holdings 172 A. Access for External Clients 172 Internal Services 175 SSB-04. Access to Library Services and Holdings 176 B. Access for Internal Clients 176 SSB-05. Request for Certifications and Service Record 179 A. Request for Certification and Service Record 179 B. Request for Certification of Total Leave Credits 182 C. Request for Certificate of Contributions and Monthly Amortizations 185 SSB-06. Issuance of Special Order/Embarkation Order for NAMRIA On-the- Job Training (OJT) 187 SSB-07. Turn-in of Property, Plant, and Equipment 191 SSB-08. Request for Engineering Services 194 A. Request for Repair 194 1. Minor Repair of Vehicle Services 194 2. Repair of Instrumentation and Communication Equipment 196 3. Repair of Facilities and Equipment 199 B. Request for Transport Services 202 FEEDBACK AND COMPLAINTS MECHANISM 204 LIST OF OFFICES 206

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Office of the Administrator

Internal Services

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AO-01. Processing of Documents for the Provision of NAMRIA Data/Information

Provision of NAMRIA Data/ Information is one of the agency frontline services which enable the public to request desired/needed NAMRIA data/information for various purposes.

Office or Office of the Administrator Division:

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may All avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request (1 copy) Client

Routing Slip Records Management Section (1 copy) http://www.namria.gov.ph/forms.php

CLIENT AGENCY FEES TO PROCESSING PERSON STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.1 Submit 1.1 Receive and None 30 minutes Records letter/ record the Management memorand document/s, Section Staff um to attach routing Records slip, and forward AO Staff

Manageme the document/s nt Section to the Administrator’s 1.2 Through Office email

1.2 Receive, record None 30 minutes AO Staff and forward the document/s to the Chief of Staff

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CLIENT AGENCY FEES TO PROCESSING PERSON STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.3 Review and None 1 hour and 30 Chief of Staff endorse the minutes document/s to the Administrator

1.4 Review/ None 5 hours Administrator Approve/ Disapprove the request, give instructions through marginal note, and endorse the document/s to the concerned personnel, unit/s, branch/es, and/ or committee/s

1.5 Release/ None 30 minutes AO Staff dispatch document/s to concerned personnel, unit/s, branch/es, and/ or committee/s

TOTAL None 1 day

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Requests for Multiple Data/Products

Provision of Data/Information generated by the different technical Branches of the Agency is one of the services frequently availed by clients of NAMRIA. A client often requests for multiple sets of NAMRIA Products for various purposes.

Office or Office of the Administrator Division:

Classification: Simple, Complex, Highly Technical

Type of G2G - Government to Government Transaction: G2C – Government to Citizen G2B – Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request (1 copy) Client

Routing Slip (1 copy) Records Management Section http://www.namria.gov.ph/forms.php

External Client Request Form (ECRF) Office of the Primary Responsibility (OPR) (1 copy) http://www.namria.gov.ph/forms.php

Request for Free Issuance (RFI) Office of the Primary Responsibility (OPR) (1 copy) http://www.namria.gov.ph/forms.php

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Submit letter of 1.1 Record letter None 30 minutes Staff request through of request and Records Management walk-in or email endorse the Section letter to NAMRIA Administrator

1.2 Receive, None 30 minutes Staff record and Office of the forward the Administrator document/s to the Office of the Chief of Staff

1.3 Review and None 1 hour and 30 Chief of Staff endorse the minutes

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

document/s to the Administrator

1.4 Approve/ None 5 hours Administrator Disapprove the request, give instructions through marginal note, and endorse the document/s to the OPR, concerned personnel, unit/s, branch/es, and/ or committee/s

1.5 Release/ None 30 minutes Staff dispatch Office of the document/s to Administrator the OPR, concerned personnel, unit/s, branch/es, and/ or committee/s

1.6 Receive the Simple: 6 Staff document/s, hours and 20 Client Service Section / and process the minutes Client Service Unit per requested data, Branch / OPR and fill out RFI Complex: 4 Order Details days, 6 hours and , 20 minutes

Highly Technical: 17 days, 4 hours and, 20 minutes

1.7 Consolidate OPR

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

the requested data from the concerned branches. 1.8 Endorse the RFI Form to the Office of the Director

1.9 Review the None 30 minutes Director documents and OPR endorse to the Office of the Chief of Staff

1.10 Receive and None 30 minutes Staff record the Office of the Chief of document/s, Staff review for completeness of required attachments, and forward the document/s to the Chief of Staff

1.11 Review and None 1 hour Chief of Staff endorse the document/s to the Administrator

1.12 Approve or None 1 day Administrator disapprove the request

1.13 If approved, None 30 Minutes OPR discuss the request details with the client; if disapproved, inform the client through a letter of regret, email or phone call

2. Receive data, fill 2.1 Release None 10 minutes OPR out RFI Form requested data to

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

Feedback form client

TOTAL None Simple: 3 days

Complex: 7 days

Highly Technical: 20 days

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AO-02. Review of Legal Documents

The review of documents particularly in reviewing the content of documents with legal implication to be endorsed for Administrator’s approval or disapproval.

Office or Legal Office, Office of the Administrator Division:

Classification: Simple, Complex

Type of G2G - Government to Government Transaction:

Who may avail: NAMRIA Officials and Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Routing Slip (1 original copy with Concerned branch / Records Management marginal note from the Administrator) Section http://www.namria.gov.ph/forms.php

External Client Request (ECR) http://www.namria.gov.ph/forms.php (1 copy if necessary)

Contract, (3 copies if necessary) Concerned branch, division, unit, committee or client

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Submit of 1.1. Receive None 5 minutes per Administrative Memorandum document, record document Officer IV (HRMO of Agreement, and forward to II) contract/s, and Legal Office Administrator’s communications Office

with legal Seaman First implication Class Administrator’s Office

Sr. Administrative Assisstant III Administrator’s Office

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.2. Review the None Simple- 2 Legal Officer contents and working days endorse to the Chief of Staff Complex-6 working days

1.3. Endorse None 5 minutes per Chief of Staff document to the document Administrator

1.4. Approve/ sign None 15 minutes per Administrator the document document

1.5. Retain a hard None 15 minutes per Administrative copy of the document Officer IV (HRMO signed document, II) return to Administrator’s branches/ Office

Concerned Seaman First personnel or Class committee Administrator’s Office

Sr. Administrative Assisstant III Administrator’s Office

TOTAL None Simple- 2 days and 40 minutes

Complex- 6 days and 40 minutes

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AO-03. Processing of Documents for Technical Branches

The Deputy Administrator’s Offices under the Office of the Administrator process documents for their respective supervised technical branches, it includes but not limited to endorsement of special orders, and endorsement/ approval/ disapproval of travel orders and applications for leave of absence.

Office or Office of the Deputy Administrator, Office of the Administrator Division:

Classification: Simple

Type of G2G - Government to Government Transaction:

Who may avail: NAMRIA Technical Branches

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Routing Slip (1 original copy with Concerned Branch / Records Management Section marginal note from the Administrator) http://www.namria.gov.ph/forms.php

Medical Certificate, (1 copy for Leave Attending Physician of Absence more than 5 days)

Forms (1 copy per form): Human Resource Management Section Special Order (SO) Travel Order (TO) Leave of Absence

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Submit 1.1 Receive and None 15 minute Receiving Personnel document/s log Office of the Deputy for personnel document/s Administrator action coming from (Special the concerned Order, Travel branch or Order, Leave personnel of Absence)

1.2 Review and None 4 hours Deputy Administrator sign document/s

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.3 Release None 15 minutes Receiving Personnel signed per Office of the Deputy document/s to: document Administrator Records Management Section for control of SO and TO; Human Resource Management Section for 201 filing; and the concerned branch

TOTAL None 4 hours and 30 minutes

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AO-04. Processing of Internal Documents for Chief of Staff or Administrator’s Approval/ Signature

Processes internal documents or correspondences within NAMRIA from Support Services Branch and technical branches for the Chief of Staff and or for the Administrator signature, approval or disapproval.

Office or Chief of Staff, Office of the Administrator Division:

Classification: Simple

Type of G2G - Government to Government Transaction:

Who may avail: NAMRIA Officials and Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Routing Slip (1 copy) http://www.namria.gov.ph/forms.php

Medical Certificate, (1 copy for Leave of Attending Physician Absence more than 5 days)

Prescribed Forms: http://www.namria.gov.ph/forms.php/ Human (1 copy per form except for DV and Resource Management Section/ Property and WO/PO with 3 copies each) Supply Management Section

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Submit or 1.1 Receive and None 30 minutes Receiving endorse Letter/ record the Personnel Memorandum/ document/s, Office of the Special Order/ review for Chief of Staff Certification, completeness of and other required internal attachments, documents (e.g. and forward the D.V., P.R., document/s to P.O./W.O.,MOA/ the Chief of Staff MOU) for Administrator’s approval or signature

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1.2 Review and None 1 hour Chief of Staff endorse the document/s to the Administrator

1.3 Review/Approve/ None 5 hours Administrator Disapprove the request, give instructions through marginal note, and endorse the document/s to the concerned NAMRIA personnel, unit/s, branch/es, and/ or committee/s

1.4 Dry seal None 1 hour Receiving certification/s if Personnel necessary or Office of the assigned QR Chief of Staff code duly signed by the Administrator, if necessary

1.5 Release/ None 30 minutes Receiving dispatch Personnel document/s to Office of the concerned Chief of Staff personnel, unit/s, branch/es, and/ or committee/s

TOTAL None 1 day

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AO-05. Review and Approval of Documents

This service processes the reply or action-taken of the technical branches and support services branch for the provision of NAMRIA data/information for approval/ disapproval of the Administrator.

Office or Office of the Administrator Division:

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may NAMRIA Officials and Employees avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Routing Slip (1original copy with Concerned branch / Records Management marginal note from the Administrator) Section / http://www.namria.gov.ph/forms.php

Request letter, if there’s any (1 copy) Client

Forms: (1 copy per form if necessary) http://www.namria.gov.ph/forms.php External Client Request (ECR) Memorandum of Understanding Request for Free Issue

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1.Endorse reply 1.1 Receive, record None 30 minutes Receiving correspondence and forward the Personnel to the office of document/s to Administrator’s the the Chief of Staff Office Administrator

1.2 Review and None 1 hour and 30 Chief of Staff endorse the minutes document/s to the Administrator

1.3 Review/Approve/ None 4 hours and Administrator Disapprove the 30 minutes request, give further instructions

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

through marginal note, and endorse the document/s to the concerned personnel, unit/s, branch/es, and/ or committee/s

1.4 Assigned QR None 1 hour Receiving code duly signed Personnel by the Office of the Chief Administrator, if of Staff necessary or as instructed

1.5 Release/ None 30 minutes Receiving dispatch Personnel document/s to Administrator’s concerned Office (AO) personnel, unit/s, branch/es, and/ or committee/s

TOTAL None 1 day

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Hydrography Branch

External Services

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HB-01. Provision of Digital & Print on Demand (POD) Nautical Charts

Nautical Charting Division is in charge of the compilation and publication of Nautical Charts (NC). NCs (Paper and ENC) specifically designed to meet the requirements of marine navigation, showing depths of water, nature of bottom, elevations, configuration and characteristics of the coast, dangers and aids to navigation necessary for safe navigation. Digital data can be acquired in raster, vector and ENC; POD charts that are newly published or charts that need frequent updating.

Office or Hydrography Branch, Nautical Charting Division Division:

Classification: Simple

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request (ECR) Form Map Sales Office / Official Receipt

Internal request via Internal Client www.namria.gov.ph/isportal.aspx (online) or Request Management System or www.namria.gov.ph/forms.php (to download form Internal Client Request form when for offline use) or offline (one copy) Records Section (printed form)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1.1 Request 1.1 Accept None 15 minutes per Chief, PCCLS desired request product Section product and fill out ECR Chief, PCCSS form (Client Section

details) Chief, ENC 1.2 Discuss the 1.2 None Section

details of the Check/verify product availability of Product

1.3 Request via 1.3 Show None 1 hour per ICRMS available data product

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

(Internal) sample to client For internal request: The request must be authorized by the Division Chief or authorized personnel

1.4 Discussed None 1 hour Division Chief of and approved the requesting by the personnel authorized personnel

2. Submit ECR 2. Check None 10 minutes Officer-In-Charge form to MSO completeness MSO, HB of information

2.1 Prepare and None POD: Chief, PCCLS plot paper 1 hour per Section chart Print-on- chart Demand Chief, PCCSS (POD) Raster chart: Section

Chief, ENC 2.2 Prepare 1 hour per Section and write file chart on CD. Vector chart: 2.3 Check completeness 2 hours per of the product chart

ENC:

1 hour per cell

TOTAL POD: For external ₱1,500.00 client:

Raster chart: POD

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

₱700.00 2 hours and 25 minutes per Vector chart: chart ₱300.00 / mb Raster ENC: 2 hours and 25 minutes per ₱800.00 chart (large-scale) ₱600.00 Vector (small-scale) 3 hours and 25 ₱200.00 (per minutes per update) chart

ENC 2 hours and 25 minutes per cell

For internal clients:

POD 2 hours per chart

Raster 2 hours per per chart

Vector 3 hours per per chart

ENC 2 hours per cell

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HB-02. Request for Free Issuance of Maps, Publications, and Data Produced by the Hydrography Branch

Clients can request at the Client Service Unit of Hydrography Branch the nautical charts, bathymetric data, geomagnetic data, oceanographic data, municipal water boundary data, nautical publications and special or customized maps and data in printed or analog and digital formats.

Office or Client Service Unit (CSU), HB Division:

Classification: Highly Technical

Type of G2C - Government to Citizen Transaction: G2B - Government to Business G2G - Government to Government

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1.a. For NGA, LGU, NGO, citizen Client clients: Request Letter 1.b. For students: Request Letter Noted by School Official, Photocopy of School ID and Thesis Abstract (1 copy)

2. Request for Free Issue (RFI) form CSU HB (1 copy) Online (www.namria.gov.ph/forms.php)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request 1. Receive the None 30 minutes CSU, HB desired map, letter of publication request and or data check completeness of information provided in the request

1.1 Forward the None 4 hours Records Officer letter to Administrative Records Division Section

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1.2 Endorse the None 4 hours Records Officer request to the Administrative NAMRIA Division Administrator

1.3 Approve/ None 1 day Administrator disapprove the NAMRIA request and endorse to HB Director

1.4 Endorse the None 30 minutes HB Director request to CSU, HB for appropriate action

1.5 If approved, None 30 minutes CSU, HB discuss the request details with the client; if disapproved, inform the client through a letter of regret, email or phone call

1.6. For approved None 15 days NCD Staff requests, MAD Staff endorse to POD Staff appropriate HB SSD-HGDMS Staff Division

1.7. Prepare the requested map, publication or data and endorse to CSU, HB

2. Fill out the 2. Consolidate None 4 hours CSU, HB Client Details of requested

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE the RFI form map, publication, or data; and prepare the reply letter

2.1. Endorse the None 30 minutes CSU, HB RFI and reply letter to HB Director

2.2. Endorse to None 4 hours HB Director NAMRIA Administrator

2.3. Sign the RFI None 1 day Administrator and reply letter NAMRIA and endorse to HB Director

2.4 Endorse None 30 minutes HB Director signed RFI and reply letter to CSU, HB

3. Receive the 3.1 Release the None 30 minutes CSU, HB map, map, publication, publication, or or data and data with the fill-up the reply letter

RFI for the satisfaction rating

TOTAL None 19 days and 3 hours

(Includes travel time from San Nicolas, Manila to Fort Bonifacio, Taguig and vice versa)

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HB-03. Request for Certifications (Nautical Distances and Offshore Exploration Permit)

NAMRIA issues the following certifications that are required by the maritime industry: 1. Certificate of Nautical Distances 2. Certificate for Exploration Permit The Certificate of Nautical Distance is required by the Maritime Industry Authority (MARINA) for the issuance of Certificate of Public Convenience to domestic shipping companies. The certificate indicates the distances between ports, which is used by MARINA in the computation of fare for ferry services.

The Certificate for Exploration Permit is required by the DENR-Mines and Geosciences Bureau (MGB) for the application for Exploration Permit by mining companies. The certificate indicates that the mining company registered with NAMRIA and that they will provide NAMRIA information that will be used for the issuance of notices to mariners or navigational warnings.

Office or Maritime Affairs Division (MAD)/ Division: Nautical Publications Section (NPS)

Classification: Complex

Type of G2C - Government to Citizen Transaction: G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Request Letter Client

2. Copy of Environmental Work Program for Offshore Exploration received by MGB

3. External Client Request (ECR) MAD Office (1 copy) Online (www.namria.gov.ph/forms.php)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Request desired 1. Discuss None 30 minutes NPS Staff certification details of the per desired certification certification of the client

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

2. Fill out Client 2. Review For 30 minutes NPS Staff Details in ECR submitted Certificate of form and submit documents Nautical required and fill out Distance: documents Order Details Php180.00

(request letter, in the ECR for the first 25

Environment Work form nautical miles Program for 2.1. Provide the plus Offshore ECR to client Php25.00 per Exploration, and additional ECR) nautical miles NPS Staff For NPS Chief Certificate of MAD Chief Exploration Permit: HB Director PhP2,500.00

per certificate

3. Pay the required 3. Review the None 20 minutes MSO Staff fees ECR 3.1. Issue the OP 3.2. Accept the payment 3.3. Issue the OR

4. Submit OR and 4. Prepare the None 2 hours NPS Staff ECR Certificate NPS Chief and endorse MAD Chief to HB Director 30 minutes HB Director

4.1. Sign the Certificate and endorse to NPS through the MAD Chief

5. Receive the 5. Release the None 5 minutes NPS Staff certificate certificate

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

6. For returning 6. Check the None 5 minutes NPS Staff clients: Fill out completenes Product s of the form Evaluation form

TOTAL For 4 hours Certificate of Nautical Distance: Php180.00 for the first 25 nautical miles plus Php25.00 per additional nautical miles

For Certificate of Exploration Permit: PhP2,500.00 per certificate

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HB-04. Issuance of Certification of Tide Gauge Benchmarks

This service provides the information in availing certification of tide gauge benchmarks in the tide stations that contains geographic position, sketch of monument, description, elevation referred to datum that can be used as reference in surveying, mapping, reference in the infrastructures.

Office or Division: Physical Oceanography Division (POD), Hydrography Branch (HB)

Classification: Complex

Type of Transaction: G2C - Government to Client G2G - Government to Government G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request (ECR) (1 copy) Physical Oceanography Division/Hydrography Branch Email: [email protected] Phone 8242-2093/ 8241-3494 local 105

Valid Identification Card

Order of Payment (OP) (3 copies) Map Sales Office (MSO)

Official Receipt (1 copy) MSO

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request desired 1.1 Receive None 5 minutes Project product/service Request Development 1.2. Check Officer Availability of

data 1.2 Prepare ECR

2.Fill out ECR 2.1. Received None 3 minutes Project Filled-out ECR Development 2.2. Encode Officer information at

Client Request Management System

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

2.3.Review request None 5 days Oceanographer letter and II documents

2.4. Prepare Certificate, External Client Request and requested data

2.5. Review None 20 minutes Chief, Certificate, ECR Oceanographic and Tidal Data Benchmarks Management Section

2.6. Endorse None 25 minutes Chief, Certificate and POD External Client Request to the Director

2.7. Sign the None 30 minutes OIC Director, Certificate Hydrography Branch

2.8. Inform Client None 2 minutes Project through phone or Development email the Officer availability of

requested data

2. 9. Return Client None 1 minute Project Request Form to Development Client Officer

3. Pay relevant fee at 3.1. Prepare OP PhP360.00 10 minutes OIC, HB Map the MSO per Sales 3.2. Process benchmark

Payment and per station provide OR to the client

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

4.Submit Official Receipt 4.1 Retain a copy None 5 minutes POD Staff of the certificate and O.R. 4.2 Release the Certificate and O.R. to the Client

5. Fill out 5.1 Check None 10 minutes POD Staff Feedback and completeness of Satisfaction the form. Details in the 5.2 Encode the ECR form, and request details accept the 5.3. Encode the product request details in the NAMRIA Products and Services Information System (NPASIS) 5.4 Encode Client Order slip into Client Request Management System

TOTAL PHP360.00 5 days, 1 per hour and 57 benchmark minutes per station

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HB-05. Issuance of Certification of Oceanographic Information and Provision of Physical Oceanographic Data

This service provides the information in availing certification of oceanographic information that contains processed hourly heights, monthly and annual means of actual sea level and other tidal datum planes, tide reducers, tidal extremes, highest and lowest tide observed in the tide stations. Tidal current data that provides information on speed and direction. Waves data and Salinity and Temperature data.

Office or Division: Physical Oceanography Division (POD), Hydrography Branch

Classification: Highly Technical

Type of G2C - Government to Client Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request (ECR) Physical Oceanography Division/Hydrography (1 copy) Branch Email: [email protected] Phone 8242-2093/ 8241-3494 local 105

Valid Identification Card

Order of Payment (OP) (3 copies) Map Sales Office (MSO)

Official Receipt (OR) (1 copy) MSO

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Receive desired 1.1 Receive request None 5 minutes Project request/services 1.2. Check Development Availability of data Officer 1.3. Prepare Client Order Slip

2.Fill out Client 2.1. Receive the None 3 minutes Project Order Slip and filled-out Client Development submit to the Order Slip Officer Receiving 2.2. Encode Personnel Information at Client Request

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Management System

2.3. Review request None 15 days data POD Staff/ letter and processing Oceanographer II documents time or 2.4. Prepare depending on Certificate, the External Client availability of Request and the data External Client Request Free Issue if free, and the requested data

2.5. Review the None 20 minutes Chief, Certificate, Oceanographic Requested Data Management Product, External Section Client Request and the External Client Request Free Issue

2.6. Endorse the None 25 minutes Chief, Physical certificate and Oceanography External Client Division Request and External Client Request Free Issue to the Director

2.7. Sign the None 30 minute OIC-Director Certificate and Hydrography endorse External Branch Client Request/ External Client Request Free Issue to Administrator

2.8. Approve and None 2 days Administrator sign External

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

Client Request Free Issue

2.9. Inform the None 2 minutes Physical Client through Oceanography phone or email Division staff the availability of the requested data.

3. Pay the relevant 3.1. Prepare Order a.Processed 10 minutes Cashier fee at the Map of Payment hourly Map Sales Office Sales Office heights data (MSO) (MSO) 3.2. Process per month payment and per station- provide Official PhP 300.00 Receipt (OR) b.Processed times and heights of high and low waters including lunitidal interval of daily heights per month, per station- PhP 300.00

c.Monthly and annual data of mean sea level and other tidal datum planes per month per station- PhP 300.00

d.Tide Reducers per month

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

per station- PhP 300.00

e.Highest and lowest tide observed per station- PhP 150.00

F. Tidal extremes per station per year- PhP 360.00

G. Tidal data analysis and processing per month per station PhP 1000.00

H. Processed mean hourly tidal current velocity per station- PhP 300.00

4. Submit Official 4.1. Retain a copy None 5 minutes Project Receipt of the Certificate Development and Official Officer Receipt (O.R) 4.2. Release the Certificate, Data, and Official Receipt to the Client

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5. Fill out the client 5.1 Check the None 10 minutes Project feedback portion completeness of Development of the visitor’s slip the form Officer 5.2. Release the Received Certificate, oceanographic Oceanographic Data data and O.R 5.3. Encode the request details in the NAMRIA Products and Services Information System (NPASIS) 5.4. Encode Client Order Slip into Client Request Management System

TOTAL a.Processed hourly 17 days, 1 heights data hour, 50 per month minutes/ per station- depending PhP 300.00 on the availability b.Processed of data. times and heights of high and low waters including lunitidal interval of daily heights per month, per station- PhP 300.00

c.Monthly and annual data of mean sea

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

level and other tidal datum planes per month per station- PhP 300.00

d.Tide Reducers per month per station- PhP 300.00

e.Highest and lowest tide observed per station- PhP 150.00

F. Tidal extremes per station per year- PhP 360.00

G. Tidal data analysis and processing per month per station PhP 1000.00

H. Processed mean hourly tidal current velocity per station- PhP 300.00

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HB-06. Provision of Bathymetric Data

This service provides the information in providing Bathymetric data that indicates depth soundings at a specific area. Bathymetric data is commonly given in .xyz format with the spacing dependent on the preference of the client. Smooth sheets may also be availed in digital or printed form (A1 or A0 size).

Office or Survey Support Division, Hydrography Branch Division:

Classification: Highly Technical

Type of G2B - Government to Business Transaction: G2C - Government to Citizen G2G - Government to Government

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Request Letter addressed to the Client administrator (for Free Issue) (1 copy)

External Client Request (ECR) Client Service Unit (CSU)/ Map Sales Office (1 copy) (MSO)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Request 1. Receive None 15 minutes Seaman Third desired data. request. Review Class Accomplish the accomplished HGDMS, SSD External Client External Client Request form Request form Chief MAD **For free issue, **The branch a request letter client service unit should be written (CSU) will receive addressed to the and endorse the Administrator approved request to HGDMS.

2. Discuss the 2. Check None 1 hour Survey Officer details of the availability of HGDMS, SSD desired request product. Seaman Third Class

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2.1. Show HGDMS, SSD available data samples to client.

2.2. Prepare the None 15 days Survey Officer requested data HGDMS, SSD and accomplish Depending on the Bathymetric the scope of Seaman Third Data Release the request. Class HGDMS, SSD form

2.3. Check the None 2 hours Chief, HGDMS completeness of Survey Support the bathymetric Division data and the release form and endorse to the SSD Chief

2.4. Review and None 1 hour Chief approve the Survey Support bathymetric Division data release form.

For free issue: Forward the bathymetric data and the release form to the branch CSU (process will be continued by CSU from this point)

2.5. Inform the None 5 minutes Seaman Third client of the Class availability of HGDMS, SSD the product

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3. Secure Order 3.1. Prepare Hydrographi 10 minutes Officer-in-Charge of Payment and Order of c Smooth Map Sales Office, pay the product Payment Sheets: Binondo at the Map Sales Office 3.2. Issue Official Analog: Receipt A1 size = 5,000 PhP 3.3. Process A0 size = payment and 9,000 PhP issue Official Receipt Digital data (in xyz): 10,000 PhP per hydrographi c smooth sheet

4. Submit Official 4.1. Retain a None 5 minutes Seaman Third Receipt copy of the Class Official Receipt HGDMS, SSD (O.R) 4.2. Release the product and Official Receipt to the Client

5. Fill out the 5.1. Check None 10 mins Seaman Third client completeness Class feedback of feedback HGDMS, SSD portion of the form External Client Request form. 5.2. Release Receive product product and Official Receipt

TOTAL Hydrographi For free c Smooth issue: 15 Sheets: days, 3hours, 15 Analog: minutes (esti mated time is

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

A1 size = exclusive of PhP5,000 processes in A0 size = the Client PhP9,000 Service Unit)

Digital data With fees: (in xyz): 15 days, PhP10,000 4hours, 45 per minutes hydrographi c smooth sheet *Rates are from NAMRIA Memorandum Circular No. 01 series of 2011

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HB-07. Provision of Geomagnetic Data

This service provides the information in providing Geomagnetic data namely, Declination and Annual Change, Raw magnetic observation data, and Processed magnetic observation data. Depending on the quantity of request the following, the amount of time collating the requested data is described below.

Office or Survey Support Division, Hydrography Branch Division:

Classification: Simple

G2B - Government to Business Type of G2C - Government to Citizen Transaction: G2G - Government to Government

Who may All avail:

CHECKLIST OF WHERE TO SECURE REQUIREMENTS

Request Letter addressed to the From the Client Administrator (for free issue) (1 copy)

External Client Request (ECR) (1 Client Service Unit (CSU)/ Map Sales Office copy) (MSO)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request 1. Receive None 15 minutes Seaman Third Class desired request. Review HGDMS, SSD data. accomplished Accomplish ECR form Chief, MAD the ECR form **The branch CSU will endorse the **For free approved request issue, a to HGDMS. request letter should be written addressed to the administrator

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1.1. Forward None 15 minutes Seaman Third Class request to HGDMS, SSD Geomagnetic Survey Section to check availability of request

2. Discuss the 2.1. Show None 1 hour Survey Officer details of available data GSS, SSD the desired samples to product. client.

2.2. Prepare the None Survey Officer requested data GSS, SSD and accomplish the Geomagnetic Data Release Form.

Declination and 1 hour Annual Variation (for less than or equal to 10 Geographic Coordinates, more than 10 will require more time)

Raw magnetic 2 days observation data (max)

Processed 2 days magnetic (max) observation data

2.3. Check the None 1 hour Chief, GSS completeness of SSD geomagnetic data and the release form and forward to HGDMS.

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2.4. Review and None 30 minutes Chief, HGDMS endorse the SSD geomagnetic data to the SSD Chief

2.5. Review and None 30 minutes Chief approve the SSD release of the Geomagnetic data

For free issue: Forward the geomagnetic data and the release form to the branch CSU (process will be continued by CSU from this point)

2.6. Inform the None 5 minutes Survey Officer client of the HGDMS, SSD availability of the product

3. Secure 3.1. Prepare Order Raw 10 minutes Officer-in-Charge Order of of Payment magnetic Map Sales Office, Payment and observation Binondo pay the 3.2. Issue Official data, per product at the Receipt station = Map Sales PhP430.00 Office 3.3. Process payment and Processed issue Official magnetic Receipt observation data, per station = PhP530.00

4. Submit 4.1.Retain a copy None 5 minutes Seaman Third Class Official of the Official HGDMS, SSD Receipt Receipt (O.R)

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4.2.Release the product and Official Receipt to the Client

5.1. Fill out the 5.1. Check None 10 minutes Seaman Third Class client completeness of HGDMS, SSD feedback feedback form portion ECR form 5.2. Release product 5.2. Receive product and Official Receipt

TOTAL Free issue: Declination 4 hours, and Annual 30minutes Change, (estimated per time is geographic exclusive of Coordinate processes in the Client Service Unit)

2 days, 3 Raw hours, 30 magnetic minutes observation (estimated data, per time is station exclusive of processes in the Client Processed Service Unit) magnetic observation 2 days, 3 data, per hrs, 30 mins station (estimated time is exclusive of processes in the Client Service Unit)

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With fees: Declination and Annual 5 hours Change, per geographic Coordinate = PhP 360.00 2 days, 4 Raw hours magnetic observation data, per station = PhP430.00 2 days, 4 Processed hours magnetic observation data, per station = PhP530.00

*Rates are from NAMRIA Memorandum Circular No. 01 series of 2011

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Mapping and Geodesy Branch

External Services

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MGB-01. Request for IFSAR and LIDAR Data, Orthoimage, Orthophoto and Aerial Photographs

This service caters to national government agencies (NGAs), local government units (LGUs), government-controlled corporations (GOCCs), foreign entities, non- government organizations (NGOs), academic community, and private sector of the society seeking recent orthorectified Very High Resolution Satellite Imageries (VHRSI), aerial photographs, 25cm Ground Survey Distance (GSD) orthophotographs, and product derivatives of 2013 airborne Interferometric Synthetic Aperture Radar (IfSAR) and 2011 airborne Light Detection and Ranging (LiDAR) technology in the forms of 5-meter posting (<1 meter vertical accuracy) Digital Terrain Model (DTM) and Digital Surface Model (DSM) and 0.625-meter resolution Orthorectified Radar Intensity Image (ORI).

Said geospatial datasets and information shall serve as basic inputs for various fields of applications such as disaster management, climate change, governance, urban and rural planning, public works and infrastructure, transportation, and communication, among others.

Office or Division: Photogrammetry Division, Mapping and Geodesy Branch (PD-MGB)

Classification: Simple, Complex, or Highly Technical Transaction

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All Private Individuals or Companies/Corporations, National Government Agencies (NGAs), Local Government Units (LGUs), Government Controlled Corporations (GOCCs), and Foreign Entities, Non-Government Organizations (NGOs), and Academe Sector

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For Private Individuals or Companies/Corporations:

1. Request Letter (Optional) Private Individual/Head of Company or Corporation

2. Digital Boundary of Specific Location Technical Personnel or Team of Requesting Party or Area of Interest (AOI) in *.shp, *.dwg, or *.kmz Vector File Formats

3. Valid Government-Issued National Government Agencies (NGAs) Identification Card (ID)

4. External Client Request (ECR) Form National Mapping and Resource Information Authority (NAMRIA)

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5. Product Evaluation Form, if returning National Mapping and Resource Information client Authority (NAMRIA)

For National Government Agencies (NGAs), Local Government Units (LGUs), Government Controlled Corporations (GOCCs), Foreign Entities, and Non-Government Organizations (NGOs)

1. Request Letter Head of Agency

2. Digital Boundary of Specific Location Technical Personnel or Team of Requesting Party or Area of Interest (AOI) in *.shp, *.dwg, or *.kmz Vector File Formats

3. Valid Government-Issued National Government Agencies (NGAs) Identification Card (ID)

4. Request for Free Issue (RFI) Form National Mapping and Resource Information Authority (NAMRIA)

5. Product Evaluation Form, if returning National Mapping and Resource Information client Authority (NAMRIA)

For Academe Sector:

1. Request Letter Student/s or Head of Academic Institution

2. Digital Boundary of Specific Location Student/s or Area of Interest (AOI) in *.shp, *.dwg, or *.kmz Vector File Formats

3. Approved Thesis Proposal Student/s

4. Endorsement Letter from Thesis Thesis Adviser or Professor Adviser or Professor

5. Certificate of Registration or School or University Registrar Enrollment Form

6. Valid School Identification Card (ID) School or University Registrar

7. Request for Free Issue (RFI) Form National Mapping and Resource Information Authority (NAMRIA)

8. Product Evaluation Form, if returning National Mapping and Resource Information client Authority (NAMRIA)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Request needed 1.1Receive None 10 minutes Cartographer II Photogrammetry

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

products or request. Division services through 1.2 Ask for a walk-in, letter- valid request, email, government- phone call, etc. issued or school ID. 1.3 Prepare one (1) copy of External Client Request (ECR) Form or Request for Free Issue (RFI) Form to be given personally or send through email to the client. 1.4 For returning clients, prepare one (1) copy of Product Evaluation Form to be given personally or send through email. 1.5 For paying clients, prepare four (4) copies of Order of Payment (OP) to be given personally or send through email.

2. Review client 2.1 Receive and None 2 hours Cartographer II forms and check Photogrammetry submit to completeness Division

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

Division Client of submitted Service Unit client forms. (CSU). 2.2 Endorse client to the Division Chief concerned Engineer IV Photogrammetry Section Division Product Custodian, together with the accomplished client forms. 2.3 Prepare requested aerial Section Chiefs photographs, Engineer IV Photogrammetry orthophotos, Division orthoimages, Depending on the or Type of Requested Orthorectified Data Radar Intensity Image (ORI), Digital Terrain Model (DTM), and Digital Surface Model (DSM) – derived from 2013 IfSAR or 2011 LiDAR technology in digital and/or hard copy file format. 2.4 Store digital geospatial dataset/maps in external storage device with appropriate label of

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

specific data requested, coverage, and date of release. 2.5 Check completeness of requested digital and/or printed geospatial dataset and maps.

3.Pay prescribed 3.1 Receive one Orthophoto 10 minutes Financial and fees and (1) copy of Map Management Division charges OP, ECR, and (3”x3” Map personally or payment. Sheet) online through 3.2 Process or (a) Printed File bank transfer or validate Photo Paper deposit. payment. - PhP 1,800.00 3.3 Issue one (1) (b) Digital File copy of 3”x3” Map Official Sheet - PhP Receipt (OR). 6,000.00 Aerial 3.4 Return one Photographs (1) copy each - 10”x10”- PhP of OP and 250.00 plus ECR. PhP 50.00 (Zoomed Image) -2 x Enlargement – PhP 1,800.00 -3 x Enlargement – PhP 2,400.00 -4 x Enlargement – PHP 3,200.00 (b) Diapositive - PhP 550.00

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

Vector Files (*.dwg or *.shp File Format) - PhP 9,000.00/map sheet - PhP 300.00/sq.km. -PhP 3.00/hectare Orthophoto or Orthoimage (*.geotiff File Format) (a) Printed File (Customized Printing) - Plain Paper – PhP 1.00/sq. inch - Photo Paper – PhP 2.00/sq. inch (b) Digital File - 15”x15” Map Sheet – Php 6,000.00

- PhP 6,000.00/map sheet - PhP 200.00/sq.km. - PhP 2.00/hectare IfSAR (DTM, DSM, ORI) - PhP 9,000.00/map sheet - PhP 300.00/sq.km. - PhP

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

3.00/hectare IfSAR-DTM (*.geotiff File Format) - PhP 3,000.00/map sheet -PhP 100.00/sq.km. -PhP 1.00/hectare IfSAR-DSM (*.geotiff File Format) - PhP 3,000.00/map sheet -PhP 100.00/sq.km. -PhP 1.00/hectare IfSAR-ORI (*.geotiff File Format) - PhP 3,000.00/map sheet -PhP 100.00/sq.km. -PhP 1.00/hectare IfSAR-Derived Contours at 3- Meters Contour Interval (*.shp or *.dwg File Format) - PhP 3,900.00/map sheet - PhP 133.75/sq.km. - PhP

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1.35/hectare IfSAR-Derived Contours at 5- Meters Contour Interval (*.shp or *.dwg File Format) - PhP 3,750.00/map sheet - PhP 128.60/sq.km. - PhP 1.30/hectare LiDAR Orthophoto (*.ecw, *.img, or *.jpg File Formats) - PhP 5,000.00/map sheet - PhP 500.00/sq.km. - PhP 5.00/hectare LiDAR-DTM (*.geotiff or *.img File Formats) - PhP 2,500.00/map sheet - PhP 250.00/sq.km. - PhP 2.50/hectare LiDAR-DSM (*.geotiff or *.img File Formats) - PhP 2,500.00/map

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sheet - PhP 250.00/sq.km. - PhP 2.50/hectare

4. Go back to the 4.1 Receive copy None 10 minutes Cartographer II Photogrammetry of OP or digital Photogrammetry Division with copy of Division payment receipt validated and copy of deposit slip signed OP. For and ECR or online payment, RFI. send screenshot 4.2 Give ECR or or digital copy of RFI for client’s validated deposit signature. slip to process 4.3 Release owner’s email requested data address and personally, indicate the online, or send client’s name for through courier proper service. validation. Receive and inspect the requested dataset.

5. Sign ECR or RFI 5.1 Receive None 5 minutes and Product signed ECR or Evaluation RFI. Form, if 5.2 Compile all returning client. documentary

requirements

and submit copy to Director, Photogrammet Mapping and ry Division Geodesy Branch Chief and Mapping and Division Chief, Geodesy Photogrammetry Branch (MGB) Division Director for their respective

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

signatures.

TOTAL Kindly refer to 3 Hours the NAMRIA (Simple Prescribed Transaction) Fees and Rates as listed above.

NOTE:

Transactions are categorized into (1) Simple, (2) Complex, or (3) Highly Technical.

(1) Simple Transactions refer to requests for readily available geospatial datasets and maps which have already been stored in a geodatabase and archived covering areas up to the municipal and provincial level.

Simple Transactions: Up to 3 Working Days

(2) Complex Transactions refer to requests for customized geospatial datasets and maps covering areas up to the provincial and regional level.

Complex Transactions: Up to 7 Working Days

(3) Highly Technical Transactions refer to requests for customized geospatial datasets and maps with nationwide coverage.

Highly Technical Transactions: Up to 20 Working Days

● Total time duration depends on the size of the requested area, magnitude of geospatial information content, quality of printing materials, product format (paper/analog or digital), and force majeure or any fortuitous event of critical peace and other situation or circumstance beyond control.

● Online payment through bank transfer or deposit is now allowed. Prices exclude the cost of courier services, though.

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MGB-02. Request for Digital and Print-On-Demand Administrative and Large, Medium and Small Scale Topographic Base Maps

Office or Division: Photogrammetry Division, Mapping and Geodesy Branch (PD-MGB) Cartography Division, Mapping and Geodesy Branch (CD-MGB)

Classification: Simple, Complex, or Highly Technical Transaction

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For Private Individuals or Companies/Corporations:

1. Request Letter (Optional) Private Individual/Head of Company or Corporation

2. Digital Boundary of Specific Location Technical Personnel or Team of Requesting Party or Area of Interest (AOI) in *.shp, *.dwg, or *.kmz Vector File Formats

3. Valid Government-Issued National Government Agencies (NGAs) Identification Card (ID)

4. External Client Request (ECR) Form National Mapping and Resource Information Authority (NAMRIA)

5. Product Evaluation Form, if returning National Mapping and Resource Information client Authority (NAMRIA)

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For National Government Agencies (NGAs), Local Government Units (LGUs), Government Controlled Corporations (GOCCs), Foreign Entities, and Non-Government Organizations (NGOs)

1. Request Letter Head of Agency

2. Digital Boundary of Specific Location Technical Personnel or Team of Requesting Party or Area of Interest (AOI) in *.shp, *.dwg, or *.kmz Vector File Formats

3. Valid Government-Issued National Government Agencies (NGAs) Identification Card (ID)

4. Request for Free Issue (RFI) Form National Mapping and Resource Information Authority (NAMRIA)

5. Product Evaluation Form, if returning National Mapping and Resource Information client Authority (NAMRIA)

For Academe Sector:

1. Request Letter Student/s or Head of Academic Institution

2. Digital Boundary of Specific Location Student/s or Area of Interest (AOI) in *.shp, *.dwg, or *.kmz Vector File Formats

3. Approved Thesis Proposal Student/s

4. Endorsement Letter from Thesis Thesis Adviser or Professor Adviser or Professor

5. Certificate of Registration or School or University Registrar Enrollment Form

6. Valid School Identification Card (ID) School or University Registrar

7. Request for Free Issue (RFI) Form National Mapping and Resource Information Authority (NAMRIA)

8. Product Evaluation Form, if returning National Mapping and Resource Information client Authority (NAMRIA)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1.1Receive None 10 minutes *For request 1. Request needed request. concerning products or 1.2 Ask for a topographic base

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

services through valid maps at scale walk-in, letter- government- 1:10,000: request, email, issued or phone call, etc. school ID. Client Service Unit 1.3 Prepare one (CSU), PD

(1) copy of Cartographer II External Photogrammetry Client Division Request (ECR) Form or Request for *For request Free Issue concerning (RFI) Form to topographic base be given maps at scale personally or 1:50,000 and send through 1;250,000 and administrative email to the maps: client. 1.4 For returning Client Service Unit clients, (CSU), CD prepare one (1) copy of For walk-in, email, Product phone call, and Evaluation others: Form to be given *Section Chiefs personally or depending on the type of map send through

email. -Topographic Base 1.5 For paying Maps clients, prepare four (4) copies of -Database Order of Management Data Payment (OP) to be given personally or -Administrative send through Maps email.

2.1 Receive and None 2 hours *For request 2. Review client check concerning forms and completeness Details are as topographic base submit to of submitted follows: maps at scale 1:10,000:

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

Division Client client forms. 30-45 minutes Service Unit 2.2 Endorse (Digital Map)* Cartographer II (CSU). client to the 1 hour (Printing/ Photogrammetry concerned Map)* Division Section Division Chief Product Engineer IV Custodian, 30-45 minutes Photogrammetry together with (Digital Map)* Division the accomplished 1 hour Section Chiefs client forms. (Printing/ Map)* Engineer IV 2.3 Prepare Photogrammetry requested 30-45 minutes Division topographic (Digital Map)* Depending on the base maps Type of Requested and/or 2 hours Data

administrative (Printing/ Map)* *For request maps in concerning digital and/or topographic base hard copy file maps at scale format. 1:50,000; 2.4 Store digital 1:250,000 and maps in administrative external maps storage device with [Topographic appropriate Base Mapping Section] label of

specific data -For Digital requested, Topographic Maps coverage, and in CAD File Format date of (Vector Data) release. 2.5 Check [Topographic completeness Database of requested Management digital and/or Section] printed maps. -For Digital Topographic Maps in Shapefile Format (Vector Data) & Scanned Data (Raster Data)

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

[Administrative & Special Mapping Section]

-For Digital Administrative Maps in shapefile format (Vector Data) & Scanned Data in JPEG file format (Raster Data)

3.1 Receive one A. Digital 10 minutes Financial and 3. Pay prescribed (1) copy of Topographic Management fees and OP, ECR, and Base Map Division charges payment. (Vector Data personally or 3.2 Process *.dwg File online through payment. Format) bank transfer or (a) 1:50,000 & deposit. 3.3 Issue one (1) 1:250,000 – copy of PHP 300/MB Official (b) 1:10,000 - Receipt (OR). PHP 9,000.00/ map sheet 3.4 Return one (c) 1:5,000 - (1) copy each PHP of OP and 9,000.00/map ECR. sheet (d) 1:4,000 - PHP 9,000.00/map sheet (Raster Data *.JPEG/TIFF) (a) Scanned 1:50,000 & 1:250,000 –PHP 300/ map (b) Rectified Scanned PhP 600/map

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

Administrativ e Maps:

1. Raster Data ● Philippines, Luzon Visayas Mindanao - PhP1,000/ map ● Regional, Provincial & Palawan (part of Luzon Map) maps -PhP500/map

2. Vector data PhP300/MB C. Printing of Digital Topographic Map (a) Enhanced 1:10,000 Scale - PHP 1,200.00 (b) Vector File -1:10,000 Scale - PHP 800.00 (c) 1:50,000 & 1:250,000 Topographic, Administrative and Special Maps -Standard/ Plain Paper PhP 1.00/sq inch

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

-Glossy/ Photo Paper PhP 2.00/sq inch

-Tarpaulin PhP 2.00/sq inch

Digital Topographic Base Map (*.dwg File Format) (a) 1:10,000 - PHP 9,000.00/ map sheet (b) 1:5,000 - PHP 9,000.00/map sheet (c) 1:4,000 - PHP 9,000.00/map sheet Printing of Digital Topographic Map (a) Enhanced 1:10,000 Scale - PHP 1,200.00 (b) Vector File -1:10,000 Scale - PHP 800.00

4. Go back to the 4.1 Receive copy None 10 minutes Cartographer II concerned of OP and Photogrammetry Division with ECR or RFI. Division payment receipt 42 Give ECR or and copy of RFI for the *Section Chiefs:

signed OP. client's

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

Receive and signature. Topographic inspect the 4.3 Release Mapping: requested data. requested data personally, Database online or sent Management:

through courier Administrative service. Mapping:

5. Sign ECR or RFI 5.1 Receive None 5 minutes Director, and Product signed ECR or Mapping and Evaluation RFI. Geodesy Branch Form, if 5.2 Compile all returning client. documentary Division Chief, requirements Photogrammetry and submit Division copy to concerned Division Chief, Division Chief Cartography and Mapping Division and Geodesy Branch (MGB) Director for their respective signatures.

TOTAL Kindly refer to 1-3 Hours the NAMRIA (Simple Prescribed Transaction) Fees and Rates as listed Digital Map: 90 above. minutes Printed Map: 165 minutes

NOTE:

Transactions are categorized into (1) Simple, (2) Complex, or (3) Highly Technical.

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(1) Simple Transactions refer to requests for readily available geospatial datasets and maps which have already been stored in a database and/or archived covering areas up to the municipal and provincial level.

Simple Transactions: Up to 3 Working Days

(2) Complex Transactions refer to requests for customized maps covering areas up to the provincial and regional level.

Complex Transactions: Up to 7 Working Days

(3) Highly Technical Transactions refer to requests for customized maps with nationwide coverage.

Highly Technical Transactions: Up to 20 Working Days

● Requested data may be customized according to the needs of the client and availability of the data and service provider.

● Online payment through bank transfer or deposit is allowed. Prices exclude the cost of prepaid courier services, though.

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MGB-03. Request for Map Certification and Evaluation

The Cartography Division provides evaluation and certification services for map products produced by other agencies both government and private based on the existing data and maps that the unit has.

Office or Division: Cartography Division

Classification: Complex, Highly Technical

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Government: ● Request Letter ● Head of Office ● Map to be evaluated/certified ● Technical Personnel or Team of Requesting Party ● Valid Government-Issued ● National Government Agencies (NGAs) Identification Card (ID) ● External Client Request (ECR) ● Cartography Div., NAMRIA ● Product Evaluation (PE) Form ● Cartography Div., NAMRIA (for returning clients only)

Private Individual, Companies/Corporations: ● Request Letter ● Head of Office ● Map to be evaluated/certified ● Technical Personnel or Team of Requesting Party ● Valid Government-Issued ● National Government Agencies (NGAs) Identification Card (ID) ● External Client Request (ECR) ● Cartography Div., NAMRIA ● Product Evaluation (PE) Form ● Cartography Div., NAMRIA (for returning clients only)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Request for 10 minutes Client Service Unit 1.1 Receive issuance of (CSU), CD request certification and

map evaluation 1.2 Prepare by: quotation a. Walk-in

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

b. Request Letter c. Email d. Phone

2. Fill-out Client 2.1 Fill-out 10 minutes CSU, CD Details in ECR Order Details in ECR

2.2 Prepare four (4) copies of OP (for paying client’s only)

3. Pay the required 3.1 Receive OP, Application 10 minutes Financial and fees ECR & Fee: Management Division payment PhP 500.00

3.2 Issue Evaluation

Official Fee:

Receipt (OR) Map size (Area in sq. 3.3 Return cm) x PhP one (1) copy 0.20 of signed OP and ECR Certification Fee: PhP 200.00

Note: ● Prices exclude the cost of prepaid courier service ● Online payment thru bank transfer or deposit is allowed

4. Return to CD and 4.1 Receive the 10 minutes CSU, CD show the OR, copy of ECR and OP signed ECR and OP from the client

4.2 Secure a copy of OR (photocopy) Complex Chief CD

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

4.3 Evaluate the (5-7 days) details and information reflected on Highly the map Technical

(8-20 days)**

4.4 Certify the correctness of the map Director, MGB 4.5 Sign the map certification

5. Receive the 5.1 Release the 5 minutes CSU, CD evaluated map & evaluated map certification map and and fill-out one certification (1) copy of Product 5.2 Record the Evaluation (PE) transaction in Form (for the division’s returning clients logbook and only) compile the form/s

TOTAL Application Map Fee + Evaluation Evaluation and Fee + Certification: Certification Complex: 5 Fee working days 500+(sq.cm) x and 45 (Php 0.20) minutes +200 ** Highly Technical: 20 working days

Note: Processing time varies depending on the number of requests at the moment and the area/size of maps to be evaluated and certified. **Highly technical application with extension as needed (ex: nationwide coverage)

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MGB-04. Request for Certification and Evaluation of Geodetic Control Points (GCPs), and GNSS Receiver Registration

This service caters to the surveying community that requires a certified geodetic control point containing geographic position, elevation, gravity value, political location and narrative access of the point desired that can be used as reference in surveying and mapping. It will also cater to the registration of GNSS receivers as well as the evaluation of GNSS survey data.

Office or Division: Geodesy Division, Mapping and Geodesy Branch

Classification: Simple

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All Private Individuals or Companies/Corporations, National Government Agencies (NGAs), Local Government Units (LGUs), Government Controlled Corporations (GOCCs), and Foreign Entities, Non- Government Organizations (NGOs), and Academe Sector

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Government • Request Letter • Head of Office • RINEX Data • Technical Personnel or Team of • Area of Interest Requesting Party

• National Government Agencies (NGAs) • Valid Government-Issued Identification Card (ID) • Geodesy Div., NAMRIA • External Client Request (ECR) • Geodesy Div., NAMRIA • Product Evaluation (PE) Form (for returning clients only)

Private Individual, Companies/Corporations: • Area of Interest • Technical Personnel or Team of • RINEX Data Requesting Party

• Valid Government-Issued • National Government Agencies (NGAs) Identification Card (ID) • External Client Request (ECR) • Geodesy Div., NAMRIA • Product Evaluation (PE) Form (for • Geodesy Div., NAMRIA returning clients only)

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Academe • Request Letter • Adviser • Area of Interest • Team of Requesting Party • School ID • School/University • External Client Request (ECR) • Geodesy Div., NAMRIA • Product Evaluation (PE) Form (for • Geodesy Div., NAMRIA returning clients only)

For walk-in clients (G2C and G2B)

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request For GCP Certification desired 1.1 Check availability 2 minutes per Client Service product of GCP thru GNIS point Unit (CSU), GD Database

For GNSS Receiver Registration 9 minutes/ CSU, GD 1.1 Receive RINEX certification data (may be Chief, GD 1.2 Validate if data can extended up to be processed 1 day 1.3 Data Processing depending on the quality of

data submitted)

For GNSS Data Evaluation 14 minutes/ CSU, GD 1.1 Receive RINEX certification* data (may be Chief, GD 1.2 Validate if data can extended up to be processed 1 day 1.3 Data Processing depending on and Evaluation the quality of data submitted)

2. Provide client For returning clients information with the same

and ID representative:

2.1 Prepare and print 1 minute

client forms CSU, GD 2.2 Print Order of Payment

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

2.3 Give the forms to the client For returning clients with a new representative: 2.1 Encode client 3 minutes information in the developed CSU Program 2.2 Prepare and print client forms 2.3 Print Order of Payment 2.4 Give the forms to the client

For new clients: 4 minutes 2.1 Encode client information in the developed CSU Program 2.2 Prepare and print client forms 2.3 Print Order of Payment 2.4 Give the forms to the client

3.1 Review forms and order of payment

3.2 Proceed to Accounting Office

4. Submit OP 4.1 Receive OP 4.2 Provide and record Finance control number, 3 minutes Management and sign the OP Division 4.3 Return the OP to the client

5. Proceed to 5.1 Receive OP and GCP Finance cashier’s office payment Certification: 3 minutes Management and pay the 5.2 Issue official Php 360/point Division

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

required fee receipt and release it to the client GNSS Receiver Registration: Php 1800/ receiver GNSS Data Evaluation: Php 500/point

6. Proceed to Geodesy Division

7. Submit OR to 7.1 Receive official CSU, GD GD Staff receipt 4 minutes/ 7.2 Prepare and print CSU,GD/Chief, certification certification/s GD 7.3 Sign certification/s Director, MGB

8. Submit 8.1 Check accomplished completeness of forms (ECR forms and product 8.2 Release OR, CSU, GD 1 minute evaluation certification, and form with ID feedback) 8.3 Compile client forms

GCP Certification: 14 - 17 minutes/GCP

GNSS Receiver Registration: TOTAL 21 - 24 minutes/ certification (may be extended up to 1 day depending on the quality of

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

data submitted)

GNSS Data Evaluation: 26 – 29 minutes (may be extended up to 1 day depending on the quality of data submitted)

For online and phone-in requests (G2C and G2B)

CLIENT STEPS AGENCY ACTIONS FEES TO BE PROCESSING PERSON PAID TIME RESPONSIBLE

1. Request For GCP Certification desired product 1.1 Check availability 2 minutes per Client Service of GCP thru GNIS point Unit (CSU), GD Database

For GNSS Receiver Registration 1.1 Receive RINEX 9 minutes/ data certification 1.2 Validate if data (may be can be processed extended up to 1.3 Data Processing 1 day depending on the quality of data submitted)

For GNSS Data Evaluation 1.1 Receive RINEX 14 minutes/ data certification* 1.2 Validate if data (may be can be processed extended up to 1.3 Data processing 1 day and evaluation depending on

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

the quality of data submitted)

2. Provide client For returning clients information with the same representative: 2.1 Prepare client 1 minute CSU, GD forms 2.2 Email the forms to the client together with the payment instructions

For returning clients with a new representative: 2.1 Encode client 3 minutes information in the developed CSU Program 2.2 Prepare client forms 2.3 Email the forms to the client together with the payment instructions

For new clients: 2.1 Encode client 4 minutes information in the developed CSU Program 2.2 Prepare client forms 2.3 Email the forms to the client together with the payment instructions

3.1 Review and GCP accomplish Certification: client forms Php 360/point 3.2 Pay the required fees GNSS

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

Receiver Registration: Php 1800/ receiver

GNSS Data Evaluation: Php 500/point

4. Email client 4.1 Review submitted 9 minutes CSU, GD forms, forms transaction slip 4.2 Print copy of and transaction slip, representative client forms and ID representative ID 4.3 Prepare and print OP 4.4 Submit OP to Accounting Office 4.5 Receive OP, Finance provide and Management record control Division number, sign OP, and return OP to GD Staff 4.6 Submit OP and transaction slip to Cashier’s Office 4.7 Verify transaction 4.8 Issue official receipt and release it to GD Staff

5.1 Prepare and print 4 minutes/ CSU, GD/Chief, certification certification GD 5.2 Sign Director, MGB certification/s

5.1 Scan signed 5 minutes CSU, GD certification and OR 5.2 Email certification and OR to the client

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

5.3 Request feedback from client 5.4 Compile client forms, OR and certificates

TOTAL GCP Certification: 21 - 24 minutes/GCP

GNSS Receiver Registration: 21 - 24 minutes/ certification (may be extended up to 1 day depending on the quality of data submitted)

GNSS Data Evaluation: 26 – 29 minutes (may be extended up to 1 day depending on the quality of data submitted)

(excluding time of receipt of documents from client)

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

For walk-in clients (G2G and Academe)

1. Request desired For GCP Certification product 1.1 Check availability 2 minutes per Client Service of GCP thru GNIS point Unit (CSU), GD Database

For GNSS Receiver

Registration

1.1 Receive RINEX data CSU, GD 1.2 Validate if data 9 minutes/ can be processed certification 1.3 Data Processing (may be Chief, GD extended up to 1 day

depending on the quality of data submitted)

For GNSS Data Evaluation

1.1 Receive RINEX data 14 minutes/ certification* 1.2 Validate if data can be processed (may be CSU, GD Data Processing and extended up to Evaluation 1 day depending on Chief, GD the quality of data submitted)

2. Provide client For returning clients information and with the same

ID representative:

2.1 Prepare and print client forms CSU, GD

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

2.2 Give the forms to 1 minute the client

For returning clients with a new representative:

2.1 Encode client information in the developed CSU Program 2.2 Prepare and print client forms 3 minutes 2.3 Give the forms to the client

For new clients: 2.1 Encode client information in the developed CSU Program 2.2 Prepare and print client forms Give the forms to the client

4 minutes

3.1 Review and 3.1 Review 2 minutes CSU, GD accomplish accomplished

forms forms 3.2 Submit forms to 3.2 Endorse the GD Staff client request to Chief, GD the Director’s Office

3.3 Endorse the (this will be Director, MGB client request to handled by the Administrator’s OD, MGB) Office

4.1 Receive approved 4 minutes/ CSU, GD request from AO certification

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

4.2 Prepare and print certification CSU,GD/Chief, Sign certification GD Director, MGB

5.1 Coordinate with 5 minutes CSU- GD the client on how they will get their requested data

Pick-up: 5.2 Request feedback from client 5.3 Release certification 5.4 Compile client forms

Via Email: 5.2 Scan signed certification 5.3 Email certification to the client 5.4 Request feedback from client Compile client forms

TOTAL GCP Certification: 14 - 17 minutes/GCP

GNSS Receiver Registration: 21 - 24 minutes/ certification (may be extended up to

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1 day depending on the quality of data submitted)

GNSS Data Evaluation: 26 – 29 minutes (may be extended up to 1 day depending on the quality of data submitted)

(excluding time of receipt of documents from clients and approval from OD and AO)

For online and phone-in requests (G2G and Academe)

1. Request desired For GCP Certification product 1.1 Check availability 2 minutes per Client Service of GCP thru GNIS point Unit (CSU), GD Database

For GNSS Receiver Registration 1.1 Receive RINEX 9 minutes/ data certification 1.2 Validate if data (may be can be processed extended up to

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1.3 Data Processing 1 day depending on the quality of data submitted)

For GNSS Data Evaluation 14 minutes/ 1.1 Receive RINEX certification* data (may be 1.2 Validate if data extended up to can be processed 1 day 1.3 Data processing depending on and evaluation the quality of data submitted)

2. Provide client For returning clients information with the same representative: 2.1 Prepare client forms 1 minute CSU, GD 2.2 Email the forms to the client

For returning clients with a new representative: 2.1 Encode client information in the

developed CSU Program 2.2 Prepare client forms 3 minutes 2.3 Email the forms to the client

For new clients:

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

2.1 Encode client information in the developed CSU Program 2.2 Prepare client forms Email the forms to the client

4 minutes

3.1 Review and 3.1 Review submitted 4 minutes CSU, GD accomplish forms

client forms 3.2 Print client forms 3.2 Email client and forms and representative ID

representative ID 3.3 Endorse the client request to the Director’s Office Chief, GD

3.4 Endorse the (this will be Director, MGB client request to handled by

the Administrator’s OD, MGB) Office

4.1 Receive approved 4 minutes/ CSU, GD request from AO certification

4.2 Prepare and print certification CSU, GD/Chief, Sign certification GD Director, MGB

5.1 Coordinate with 5 minutes CSU, GD the client on how they will get their requested data

Pick-up: 5.2 Request feedback from client

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

5.3 Release certification 5.4 Compile client forms

Via Email: 5.2 Scan signed certification 5.3 Email certification to the client 5.4 Request feedback from client Compile client forms

○ TOTAL GCP Certification: 16 – 19 minutes/GCP

GNSS Receiver Registration: 23 - 26 minutes/ certification (may be extended up to 1 day depending on the quality of data submitted)

GNSS Data Evaluation: 27 – 31 minutes (may be extended up to 1 day

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

depending on the quality of data submitted)

(excluding time of receipt of documents from clients and approval from OD and AO)

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Mapping and Geodesy Branch

Internal Services

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MGB-05. Request for Printed Maps and Charts

The Reprography and Printing Division is non-frontline service provides maps, charts and publications in hardcopy format to the Map Sales Offices of NAMRIA.

Office or Reprography and Printing Division, Mapping and Geodesy Branch Division:

Classification: Simple,Complex, Highly Technical

Type of G2C - Government to Citizen Transaction: G2G - Government to Government

Who may avail: Photogrammetry Division, Cartography Division, HB, MSO,GISMB

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Work Order, Evaluation Tag Reprography and Printing Division

Request Form, Delivery Receipt(Monthly Reprography and Printing Division Physical Inventory)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request 1.1 Receive and None 15 minute OIC, desired review WO and Reprography and product and digital data Printing Division prepare Work Order (WO) and CRMS

1.2 Receive Client None 10 minutes Photographer-II Request Management Reprography and System (CRMS) Printing Division (Low/out-of Stock) from Warehouse

1.3 Perform Pre- None 5 days Photographic Color Press Operation Processor-III (DIGITAL) Reprography and - Evaluation of Printing Division Digital Files - Layout - Color Separation - Color Proof

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

- Editing - Correction

1.4 Approved of the None 2 days Director, MGB map Chief Photogrammetry Division

Chief Cartography Division

Chief Nautical Charting Division, HB

1.5 Prepare WO for None 5 minutes Photographer-II Mass Production Reprography and Printing Division

1.6 Sign WO None 1 minute Director, MGB

1.7 Prepare printing None 2 days Photographic Color plates using Processor-III Computer-to-Plate Reprography and (CTP) machine Printing Division

1.8 Print Maps and None 4 days per Head Pressman Nautical Charts (for 500 Map Reprography and mass production) sheets Printing Division

Photographer-V Reprography and Printing Division

1.9 Trim, checked None 1 day per 500 Photographer-III quality and quantity Maps sheets Reprography and of mass-produced Printing Division maps.

2. Post Press 2.1 Receive RIS for None 5 minutes Administrative Aide Staff to issuance of Reprography and provide topographic and Printing Division list of newly administrative printed maps maps. to Map Sales

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

Office (MSO) 2.2 Prepare Delivery Receipt of Maps as Issue Request per RIS signed by Form/RIS Division Chief. (MSO)

3. Accept 2.3. Update Monthly None 2 days Printing Quality delivered Physical Inventory Control Officer-II newly printed Reprography and maps Printing Division

TOTAL None 16 days and 36 minutes

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Resource Data Analysis Branch

External Services

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RDAB-01. Request for Complimentary Copies of Thematic Data and Other Maps within RDAB

Request for complimentary copies of various thematic data/map from Resource Data Analysis Branch such as Land cover, Slope, Coastal Resource and Inundation of Coastal Low-Lying areas in digital or analogue formats and Land Classification Map in analogue format only.

Office or Division: Client Service Unit (CSU) Resource Data Analysis Branch (RDAB)

Classification: Complex

Type of G2C - Government to Citizen Transaction: G2G - Government to Government

Who may avail: National Government Agencies, Non-Government Organizations, Local Government Units, Students (for thesis purposes), Other Institutions

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

NGA, NGO, LGU, Academe, Other Institutions: Client € Letter of Request: (1 copy)

Student: Client € Letter of Request Noted by School Official € Photocopy of School ID

€ Area of Interest (.shp, CAD file, Client coordinates, Technical Description, Administrative Boundary)

Request for Free Issue (RFI) form (1 copy) GISD www.namria.gov.ph/forms.php

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request desired 1. Receive the letter None 15 minutes Administrative GIS maps and request and check Aide VI other thematic completeness of data information provided Technical in the letter. Personnel

CSU-RDAB

1.1 Forward the letter to None 4 hours Administrative Records Section Aide VI CSU-RDAB

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1.2 Endorse the request to the NAMRIA Records Officer Administrator Administrative Division

1.3 Approve the request None 1 day Administrator and endorse to NAMRIA RDAB Director

1.4 Endorse the request None 30 minutes Director, RDAB to Chief, GID to CSU for appropriate action

1.5 Discuss the request Technical details with the client Personnel thru email or phone call None 30 minutes CSU-RDAB

1.6 Endorse to concern Administrative Divisions Aide VI CSU-RDAB

2. Fill out the Client 2. Fill out the Order None 1 hour Technical Details of RFI Details of RFI form Personnel form and prepare memo/letter reply CSU-RDAB

2.1 Endorse memo/letter None 30 minutes Division Chief reply and RFI to CSU-RDAB RDAB Director

2.2 Endorse to NAMRIA None 2 hours Asst. Director, Administrator RDAB

Director, RDAB

2.3 Sign the memo/letter None 1 day Deputy reply and RFI and Administrator endorse to RDAB Director Administrator, NAMRIA

2.4 Endorse the signed None 15 minutes GISMB Director memo/letter reply and RFI to GID/CSU-RDAB for

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

appropriate action

2.5 Processing of GIS None 1 day maps and multiple (Complex data LRDAD, thematic data processing) PCRD,LCD (2-5 maps)

3. Receive the 3. Release the product product and and Check None 10 minutes Administrative accomplished completeness of the Aide VI RFI form form (Feedback CSU-RDAB

details) For returning clients: Fill out Product Evaluation form

TOTAL None 4 days 1 hour 12minutes (Complex) (2-5 maps)

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RDAB-02. Provision of Print Copies of Land Classification (LC) Maps and/or Corresponding Forestry Administrative Orders/DENR Administrative Orders (FAO/DAO)

NAMRIA provides print copies of land classification (LC) maps and/or its Corresponding Forestry Administrative Orders/DENR Administrative Orders which are usually used by clients for land registration purposes. The data are free but the cost of printing is paid for by clients. This process is for walk-in clients only.

Office or Land Classification Division Division:

Classification: Simple

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All Walk-in Clients

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request (ECR) Form Frontline Officer, Land Classification Division/Front Desk www.namria.gov.ph/forms.php

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Accomplish 1.1 Receive & None 5 minutes Svpg. RS Tech/LCD External Client record ECR Request (ECR) and letter Form request (logbook)

1.2 Discuss the 10 minutes details of the request

1.3 Check 10 minutes availability of the requested map or FAO/DAO

1.4 Show 2 minutes available copy of

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

map/FAO/DAO

2. Signify 2.1 Provide Cost of map 5 minutes Svpg. RS Tech/LCD intention to product cost printing: procure print P250 for the Division Chief/LCD copy of - Map first square map/FAO/DAO meter (sq.m.) and additional P30.00 for every increment of - FAO/DAO one 1/3 sq.m. - With Cost of “Certified printing of true copy” FAO/DAO: stamp P25/page (map/FAO/ Cost of DAO) certified true copy of map/FAO/ DAO: P25/page

2.2 Print 10 minutes map/FAO/DAO

3. Pay the 3.1 Issue Order of Refer to 5 minutes Svpg. RS Tech/LCD required fees Payment (OP) product cost above

3.2 Processing of 2 minutes Account Officer III OP SSB-Accounting Office

3.3 Issue Official 6 minutes Cashier III Receipt (OR) Cashier II Cashier I SSB-Cashier Section

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

4. Present Official 4.1Photocopy the None 2 minutes Svpg. RS Tech/LCD Receipt (OR) of OR of payment payment and accomplish 4.2 Release the ECR Form product 5 minutes (Feedback Details)

TOTAL Cost of 1 Hour and 2 map Minutes printing: P250 for the first square meter (sq.m.) and additional P30.00 for every increment of one 1/3 sq.m. Cost of printing of FAO/DAO: P25/page Cost of certified true copy of map/FAO/ DAO: P25/page

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RDAB-03. Request for Land Classification (LC) Maps and Other LC- Related Data/Information

NAMRIA provides print copies of LC maps and/or its corresponding Forestry Administrative Orders/DENR Administrative Orders which are used by clients for land registration purposes. This process is for clients with letter requests sent through NAMRIA-ICSU or snail mail.

NAMRIA also provides services in the form of correspondence in reply to requests for Certification of No Record of LC map and/or Forestry Administrative Order (FAO) from individual clients; for the rectification of land classification (LC) maps which contain geographical errors from DENR Regional Offices, PENROs and CENROs; for LC- related data/information such as but not limited to statistics, certification of LC status (which are referred to CENRO pursuant to DENR policy) from individual clients; and verification of technical descriptions of proposed/existing protected areas/national parks from the Biodiversity Management Bureau.

Further, NAMRIA provides services to Congress/DENR in the form of comments and recommendations regarding proposed House and Senate Bills on environment and natural resources based on the result of plotting and evaluation of the accuracy of technical descriptions, including the LC status and geophysical characteristics of the subject areas based on LC maps and other available references, as requested by concerned House/Senate Committees or Representatives/Senators/DENR Office.

Office or Land Classification Division Division: Classification: Complex and Highly Technical Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business Who may avail: Individual Clients DENR Regional Offices, PENRO and CENRO Members of the House of Representatives and Senate, DENR CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. For Print Copy of LC Concerned Individual Client/DENR Office maps/Certification of No Record of LC Map/FAO/ Rectification of LC maps/Other LC-related Data/Information: - Letter request - Map of subject area, as necessary

Page 99 of 208

2. For Comments and Concerned House/Senate Committee or Recommendations Regarding Representative/Senator or DENR Office Proposed House/Senate Bills or Verification of accuracy of technical descriptions - Letter request - Copy of proposed Bill/technical description

AGENCY FEES TO BE PROCESSI PERSON CLIENT STEPS ACTIONS PAID NG TIME RESPONSIBLE 1. Write letter 1.1 Process None 8 hours Administrative request letter request Officer I addressed to (Administrator’s SSB-RMS NAMRIA Office to Branch) Administrator SN1/Administrator’ s Office 1.2 Process None 35 minutes Director letter request RDAB and provide instructions, if Administrative necessary Asst. I Office of the Director, RDAB 1.3 Receive and None 5 minutes June Crisel Odejar record the letter Admin. Aide VI request in the LCD logbook 1.4 Forward the None 5 minutes Chief letter request to LCD the concerned section 1.5 Study the To be Complex: Engr. III request, plot shouldered by 3 days LCD data as client: necessary, write Highly findings and the Cost of map Technical: Sr. RS Tech LCD reply letter to the printing: P250 13 days

client for the first Svpg. RS Tech square meter LCD (sq.m.) and additional P30.00 for every

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AGENCY FEES TO BE PROCESSI PERSON CLIENT STEPS ACTIONS PAID NG TIME RESPONSIBLE increment of one 1/3 sq.m.

Cost of printing of FAO/DAO: P25/page

Cost of certified true copy of map/FAO/ DAO: P25/page 1.6 Check/Edit None Complex: Division Chief draft reply and 4 hours LCD related documents Highly Technical: 2 days 1.7 Review reply None Complex: Asst. Director letter and related 4 hours RDAB documents Highly Director Technical: RDAB 1 day 1.8 Review, sign None Complex: Deputy and endorse 4 hours Administrator reply and related documents to Highly the Administrator Technical: 1 day 1.9 Review and None 8 hours Administrator approval of documents 2. Receive 2.1 Prepare 20 minutes Admin.Aide VI NAMRIA documents for LCD reply and the release to requested Records Section document/s, if any

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AGENCY FEES TO BE PROCESSI PERSON CLIENT STEPS ACTIONS PAID NG TIME RESPONSIBLE TOTAL To be Complex: shouldered by 6 days, 5 client: hours and 5 Cost of map minutes printing: P250 for the first Highly square meter Technical: (sq.m.) and 19 days additional and 1 hour P30.00 for and 5 every minutes increment of one 1/3 sq.m. Cost of printing of FAO/DAO: P25/page Cost of certified true copy of map/FAO/ DAO: P25/page

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RDAB-04. Request for Coastal Resources Map, Inundation Map and Slope Map

A. Request for Coastal Resource Maps for Walk-In Clients Clients can request for customized copy of Coastal Resource Map in printed or analogue and digital formats.

Office or Physiography and Coastal Resource Division (PCRD) Division: Resource Data Analysis Branch (RDAB)

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Area of Interest (.shp, CAD file, coordinates, Technical Description, Administrative Client Boundary)

External Client Request (ECR) Form (1 copy) PCRD www.namria.gov.ph/forms.php

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request desired 1. Discuss details None 25 minutes RS Technologist II thematic data of the request PCRD and check availability of data

2. Fill out Client 2. Fill out Order None 15 minutes RS Technologist II Details in ECR Details in the PCRD form ECR form

3. Pay the required 3. Issue the OP Print on 10 minutes RS Technologist II fees Demand: PCRD P 1,500/AO size Project Digital Data: Development Officer II SSB-FMD

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE 3.1 Accept P 300.00/ 6 minutes Admin Officer III the Payment megabyte (Cashier II) and issue the (Mb) SSB-FMD OR

3.2 Photocopy OR None 3 minutes RS Technologist II PCRD

3.3 Issue Claim None 2 minutes RS Technologist II Stub for PCRD complex data processing 3.5 Processing of None 3 hours RS Technologist II thematic data (Simple data PCRD processing)

1 day RS Technologist (Complex II/ Sr. RS data Technologist processing) PCRD

4. Receive the 4. Check the None 5 minutes RS Technologist II product and completeness PCRD accomplish ECR of the form and form (Feedback release the details) product

5. For returning 5. Check None 5 minutes RS Technologist II clients: Fill out completeness PCRD Product of the form Evaluation form

TOTAL Print on 4 hours Demand: 11 minutes ⮚ Php1,500/ (Simple data AO size processing)

Digital Data: 1 day 1 hour ⮚ Php300.00/ 11 minutes megabyte (Complex (Mb) data processing)

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B. Request for Complimentary Copy of Coastal Resource Map

Clients can request for complimentary copy of customized Coastal Resource Map in printed or analogue and digital formats.

Office or Physiography and Coastal Resource Division (PCRD) Division: Resource Data Analysis Branch (RDAB)

Classification: Complex

Type of G2C - Government to Citizen Transaction: G2G - Government to Government

Who may avail: National Government Agencies, Non-Government Organizations, Local Government Units, Academe, Students (for thesis purposes)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

NGA, NGO, LGU, Academe: Client € Letter of Request: (1 copy)

Student: € Letter of Request Noted by School Official € Photocopy of School ID € Thesis Abstract

€ Area of Interest (.shp, CAD file, coordinates, Technical Description, Administrative Boundary)

€ Request for Free Issue (RFI) form PCRD (1 copy) www.namria.gov.ph/forms.php

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE Administrative Aide 1. Request desi 1. Receive the letter None 15 minutes VI red thematic request and RS Technologist II data check PCRD

completeness of information provided in the letter. Administrative Aide 1.1 Forward the letter None 5 minutes VI to Records PCRD

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE Section

Administrative 1.2 Endorse the None 4 hours Officer I request to the SSB-RMS NAMRIA Administrator

Administrator 1.3 Endorse to None 1 day NAMRIA RDAB Director for appropriate action Director 1.4 Endorse the None 15 minutes RDAB request to concerned Division for appropriate action RS Technologist II 1.5 Discuss the None 30 minutes PCRD request details with the client RS Technologist II 2. Fill out the 2. Fill out the Order None 1 hour

Client Details Details of RFI Spvg. RS of the RFI form and prepare Technologist form memo/letter reply PCRD Division Chief 2.1 Endorse None 30 minutes PCRD memo/letter reply and RFI to RDAB Director Asst. Director 2.2 Endorse None 2 hours

memo/letter reply Director and RFI to RDAB NAMRIA Administrator

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE Deputy 2.3 Sign the None 1 day Administrator memo/letter reply and RFI and Administrator endorse to RDAB NAMRIA Director Administrative Asst. 2.4 Forward the None 15 minutes I signed memo/letter reply Office of the and RFI to Director, RDAB concerned Division RS Technologist II 2.5 Processing of None 3 hours PCRD thematic data Administrative 3. Receive the 3. Release None 5 minutes Aide VI product and the product accomplished RS Technologist II RFI form PCRD (Feedback details)

TOTAL None 3 days 3 hours 55 minutes

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C. Provision of Slope Map with Certification (letter request and walk-in client/s)

The provision of Slope Map with certification to various clients and stakeholders serve as vital information in the analysis of topographic/terrestrial slope features for planning and development. The slope data also serves as input for DAR-CARP purposes including the adjudication and titling of lot parcels through the DENR.

Office or Division: Physiography and Coastal Resource Division

Classification: Complex and Highly Technical

Type of G2C - Government to Citizen Transaction: G2B - Government to Business

Who may avail: Private sectors (individual/s and office/company)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

● Letter-request ● Client ● Photocopy of Original/Transfer ● Client thru LRA/Registry of Deeds Certificate of Title (OCT/TCT) ● If OCT/TCT is unreadable or ● Client thru DENR/LRA contain erroneous TD (Lot Data Computation/Lot Description is required) ● Certified tie point from LMB/SMD ● Client thru DENR

● Survey/Sketch Plan (blueprint/photocopy) ● Client thru DENR/LRA

● Special Power of Atty. Notarized (SPA, if the client is not the lot ● Client owner/claimant)

● Photocopy of valid Government ID ● Client or company ID

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Write letter 1.1 Process letter None 8 hours Admin Officer V request request Records Section (Administrator’s office to Branch) SN1/Administrator’s Office

1.2 Process letter None 35 minutes Director

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

request and RDAB provide instructions, if necessary

1.3 Receive and None 5 minutes Admin. Asst. II record the letter RDAB request in the logbook

1.4 Forward the None 5 minutes Admin. Aide VI letter request to PCRD the concerned Section OIC, PCRD

1.5 Discuss with None 5 minutes Sr. RS Tech. the client the PCRD details for the provision of Slope RS Tech. Map certification PCRD

thru a Memorandum of Agreement (MOA)

2. Confirmation and 2.1Prepare draft None 30 minutes Sr. RS Tech. approval of MOA MOA letter reply PCRD to client

Supvg. RS Tech. 2.3 Check/Edit 15 minutes PCRD draft letter reply None and MOA and

endorse to the

OIC, PCRD

2.4 Review letter reply and MOA None 1 hour OIC, PCRD and endorse to the Asst. Dir./Director,

RDAB

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

2.5 Review letter Asst. Director reply and MOA None 2 hours Director and endorse to RDAB the Deputy Adm.

RDAB

Deputy 2.6 Review and None 8 hours Administrator approval of letter reply and MOA Administrator

3. Pay the required 3.1 Issue Order of P 9,180.00 15 mins Acct. Officer II fees Payment minimum Acctg. Section cost(100 sq.m.& below) Cost

varies with lot

area

3.2 Issue Official 5 mins. Cashier III Receipt Cashier Section

4. Provide the above 4.1 Plotting of None Complex: RS Tech. II checklist of TDs overlayed 4 hours PCRD requirements with slope Sr. RS Tech. 4.2 Printing of None 15 mins PCRD

preliminary slope

map w/ sampling pts.

4.3 Instrument None Complex: testing 4 hours

5. Coordination of 5.1 Coordination None 10 mins. Sr. RS Tech. field work schedule with the client on PCRD the schedule of Slope field Supvg. RS Tech. validation/survey PCRD

Highly Supvg. RS Tech. 5.2 Actual slope None Technical: PCRD field validation/ 14 days

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

survey Sr. RS Tech. PCRD

5.3 Editing of None Complex: RS Tech. II slope derived 2 days PCRD

from ifSAR conformed with field survey data

5.4 Preparation of None Complex: RS Tech. II Final Slope Map 3 days PCRD Certification with attachments

5.5 Printing of None 15 mins. RS Tech. II final Slope Map PCRD Certification

5.6 Approval/ None 8 hrs. Director signature of RDAB Slope map certification

6. Fill out the ECR 6.1 Inform the 5 mins RS Tech. II for (Feedback and client of the PCRD Satisfaction details) approval and and accept the issuance of the product slope certification

6.2 Release the 5 mins. Admin. Aide VI product PCRD

Total P 9,180.00 Complex: minimum 6 days, 6 cost(100 hours & 53 sq.m.& minutes below) Cost varies with Highly lot area Technical: 15 days 6 hours & 53 minutes

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RDAB-05. Request for Land Cover Map

A. Request for Land Cover Maps for Walk-In Clients

Clients can request for customized copy of Land Cover Map in printed or analogue and digital formats.

Office or Land Resource Data Analysis Division (LRDAD Division: Resource Data Analysis Branch (RDAB)

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Area of Interest (.shp, CAD file, coordinates, Client Technical Description, Administrative Boundary)

External Client Request (ECR) Form (1 copy) LRDAD www.namria.gov.ph/forms.php

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request desire 1. Discuss details of None 25 minutes RS Technologist d thematic the request and II data check availability LRDAD of data

2. Fill out Client 2. Fill out Order None 15 minutes RS Technologist Details in ECR Details in the ECR II form form LRDAD

3. Pay 3. Issue the OP Print on 10 minutes RS Technologist the required Demand: II LRDAD fees P 1,500/AO size Project Digital Development Officer II Data: SSB-FMD

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

3.1 Accept P 300.00/ 6 minutes Admin Officer III the Payment and megabyte (Cashier II) issue the OR (Mb) SSB-FMD

3.2 Photocopy OR None 3 minutes RS Technologist II LRDAD

3.3 Issue Claim Stub None 2 minutes RS Technologist for complex data II LRDAD processing

3.5 Processing of None 3 hours RS Technologist thematic data (Simple data II LRDAD processing)

1 day RS Technologist (Complex II/ Sr. RS data Technologist processing) LRDAD

4. Receive the 4. Release the None 5 minutes RS Technologist product and product II LRDAD accomplish ECR form (Feedback details)

5. For returning 5. Check None 5 minutes RS Technologist clients: Fill completeness of II LRDAD out Product the form Evaluation form

TOTAL Print on 4 hours Demand: 11 minutes ⮚ Php1,500 (Simple data / AO processing) size 1 day 1 hour Digital Data: 11 minutes

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

⮚ Php300.00 (Complex / data megabyte processing) (Mb) *Rates are from NAMRIA Memorandum Circular No. 001 series of 2011

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B. Request for Complimentary Copy of Land Cover Map

Clients can request for complimentary copy of customized Land Cover Map in printed or analogue and digital formats.

Office or Division: Land Resource Data Analysis Division (LRDAD) Resource Data Analysis Branch (RDAB)

Classification: Complex

Type of G2C - Government to Citizen Transaction: G2G - Government to Government

Who may avail: National Government Agencies, Non-Government Organizations, Local Government Units, Academe, Students (for thesis purposes)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

NGA, NGO, LGU, Academe: Client € Letter of Request: (1 copy)

Student: € Letter of Request Noted by School Official € Photocopy of School ID € Thesis Abstract

€ Area of Interest (.shp, CAD file, coordinates, Technical Description, Administrative Boundary)

€ Request for Free Issue (RFI) form LRDAD (1 copy) www.namria.gov.ph/forms.php

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Request desire 1. Receive the None 15 minutes Administrative Aide thematic data letter request VI and check completeness RS Technologist II of information LRDAD provided in the letter.

1.2 Forward the None 5 minutes Administrative Aide letter to VI Records LRDAD

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

Section

1.3 Endorse the None 4 hours Administrative request to the Officer I NAMRIA SSB-RMS Administrator

1.3 Endorse to None 1 day Administrator RDAB Director NAMRIA for appropriate action

1.4 Endorse the None 15 minutes Director, RDAB request to concerned Division for appropriate action

1.5 Discuss the None 30 minutes RS Technologist II request details LRDAD with the client

2. Fill out the Client 2. Fill out the None 1 hour RS Technologist II Details of the RFI Order Details Spvg. RS form of RFI form Technologist and prepare LRDAD memo/letter reply

2.1 Endorse None 30 minutes Division Chief memo/letter LRDAD reply and RFI to RDAB Director

2.2 Endorse None 2 hours Asst. Director, RDAB memo/letter reply and RFI Director, RDAB to NAMRIA Administrator

2.3 Sign the None 1 day Deputy Administrator memo/ letter

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

reply and RFI Administrator and endorse NAMRIA to RDAB Director

2.4 Forward the None 15 minutes Administrative Asst. I signed memo/letter Office of the Director, reply and RFI RDAB to concerned Division

2.5 Processing of None 3 hours RS Technologist II thematic data LRDAD

3. Receive the 3. Release the None 5 minutes Administrative Aide product and product VI accomplished RS Technologist II RFI form LRDAD (Feedback details)

TOTAL None 3 days 3 hours 55 minutes

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Geospatial Information System Management Branch

External Services

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GISMB-01. Purchase of Printed Maps, Charts, and Publications

Clients can purchase and/or request, at the NAMRIA map sales offices, printed or analog copies of topographic maps and nautical charts in various scales, and publications.

Office or Map Sales Office (MSO) Division:

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request (ECR) Map Sales Office (one copy) www.namria.gov.ph/forms.php

Order of Payment (OP) (two copies) Map Sales Office

Official Receipt (OR) (one copy) Map Sales Office

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request 1. Discuss None 30 minutes MSO Officer in desired details of per Charge map, chart, or the desired product (OIC)/Staff publication product of the client 1.1 Check availability of desired product 1.2 Show available product

2. Fill out 2. Fill out Order None 5 minutes MSO OIC/Staff Client Details Details in the ECR in ECR form form

3. Pay the 3. Issue the Topographi 15 minutes MSO Special required fees OP c Maps: Collecting 1:250,000 Officer/Cashier 3.1 Accept the –

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

payment PhP120.00 1:50,000 – 3.2 Issue the PhP120.00 OR 1:10,000 – PhP120.00

Administrati ve Map – PhP200.00

Relief Map of the Philippines – PhP300.00

Nautical Charts: Chart (BW) – PhP450. 00 Chart (C) – PhP600.00

Publication s: Tide and Current – PhP480.00 Bajo de Masinloc – PhP1,200. 00

4. Fill out 4. Check None 5 minutes MSO OIC/Staff Feedback and completeness Satisfaction of the form Details in the ECR form, and 4.1 Release the accept the product product

5. For returning 5. Check None 5 minutes MSO OIC/Staff clients: completeness Fill out of the form GISD

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

Product Evaluation form

TOTAL Quantity x 1 hour Product Price *Rates are from NAMRIA Memorandum Circular No. 001 series of 2011

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For Free Copies of Printed Maps, Charts, and Publications

Clients can purchase and/or request, at the NAMRIA map sales offices, printed or analog copies of topographic maps and nautical charts in various scales, and publications.

Office or Map Sales Office (MSO) Division:

Classification: Complex

Type of G2C - Government to Citizen Transaction: G2G - Government to Government

Who may avail: National Government Agencies, Non Government Organizations, Local Government Units, Students (for thesis purposes)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request (NGA, NO, LGU) Client Letter of Request Noted by School Official Photocopy of School ID and Thesis Abstract (1 copy)

Request for Free Issue (RFI) form (1 GISD copy) www.namria.gov.ph/forms.php

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request 1. Receive the None 25 minutes MSO Officer in desired map, letter of request Charge (OIC)/s/Staff chart, or and check publication completeness of information provided in the request

1.1 Forward the None 4 hours Records Officer letter to Administrative Records Division Section 1.2 Endorse the request to the

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

NAMRIA Administrator

1.3 None 1 day NAMRIA Approve/Disappr Administrator ove the request and endorse to GISMB Director

1.4 Endorse the None 30 minutes GISMB Director request to GISD Chief/MSO Officer in Charge (OIC) for appropriate action

1.5 If approved, None 30 minutes GISD Chief/MSO discuss the OIC Staff request details with the client; if disapproved, inform the client through a letter of regret, email or phone call

2. Fill out the 2. For approved None 30 minutes GISD Chief/MSO Client Details request, endorse OIC Staff of RFI form the RFI to GISMB Director

2.1 Endorse to None 30 minutes GISMB Director NAMRIA Administrator

2.2 Sign the RFI None 1 day NAMRIA and endorse the Administrator RFI to GISMB Director

2.3 Endorse the None 30 minutes GISMB Director request to GISD Chief/MSO Officer in Charge (OIC) for

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

appropriate action

3. Receive the 3. Release the None 5 minutes MSO/OIC Staff product product

4. Receive the 4. Check None 5 minutes product completeness of the form and release the product

TOTAL None 3 days 6 hours

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GISMB-02. Request for GIS Maps and Multiple Thematic Data

Clients can request, at the NAMRIA Client Service Section, special or customized copies of GIS and other thematic data maps in printed or analog and digital formats.

Office or Geospatial Information System Management Branch (GISMB) Client Division: Service Section (CSS)

Classification: Simple, Complex, Highly Technical

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request (ECR) (1 Client Service Section (CSS) copy) www.namria.gov.ph/form.php

Order of Payment (OP) (2 copies) Client Service Section (CSS)

Official Receipt (OR) (1 copy) Client Service Section (CSS)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Request 1. Discuss details None 30 minutes CSS Staff desired GIS of the maps maps and and data other thematic 1.1 Check data availability of maps and data

2. Fill out Client 2. Fill out Order PhP300.00/ 15 minutes CSS Staf Details in ECR Details in the megabyte form ECR form (Mb) Simple (1 to 3 maps/datasets) - 2.1 Processing 2 days 6 hours of GIS maps 45 minutes and multiple Complex (4 to 6 thematic sata maps/datasets) - 6 days 6 hours 45 minutes

Highly technical (8 or more maps/datasets) -

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

19 days 6 hours 45 minutes

3. Pay the 3. Issue the OP None 20 minutes CSS Staff required fees

3.1 Accept the PhP300.00/ Cashier payment megabyte 3.2 Issue the (Mb) OR

4. Receive the 4. Release the None 5 minutes CSS Staff product product

5. For returning 5. Check None 5 minutes CSS Staff clients: Fill out completeness Product of the form Evaluation form

TOTAL Price/Mb x Simple (1 to 3 Mb per maps/datasets) map/layer - 3 days

Complex (4 to 6 maps/datasets) - 7 days

Highly technical (8 or more maps/datasets) - 20 days

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For Free Copies of GIS Maps and Other Thematic Maps

Clients can request, at the NAMRIA Client Service Section, special or customized copies of GIS and other thematic data maps in printed or analog and digital formats

Office or Division: Geospatial Information System Management Branch (GISMB) Client Service Section (CSS)

Classification: Complex, Highly Technical

Type of G2C - Government to Citizen Transaction: G2G - Government to Government

Who may avail: National Government Agencies, Non-Government Organizations, Local Government Units, Students (for thesis purposes)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request (NGA, NO, LGU) Client Letter of Request Noted by School Official Photocopy of School ID and Thesis Abstract (1 copy)

Request for Free Issue (RFI) form (1 GISD copy) www.namria.gov.ph/forms.php

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Request desired 1. Receive the letter None 25 minutes CSS Staff GIS maps and of request and other thematic check data completeness of information provided in the request

1.1 Forward the None 4 hours Records Officer letter to Records Administrative Section Division 1.2 Endorse the request to the NAMRIA Administrator

1.3 Approve/ None 1 day NAMRIA Disapprove the Administrator

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

request and endorse to GISMB Director

1.4 Endorse the None 30 minutes GISMB Director request to GISD Chief/MSO Officer in Charge (OIC) for appropriate action

1.5 If approved, None 30 minutes CSS Staff discuss the request details with the client; if disapproved, inform the client through a letter of regret, email or phone call

2. Fill out the 2. For approved None 30 minutes GISD Chief/CSS Client Details of request, endorse Staff RFI form the RFI to GISMB Director

2.1 Endorse to None 30 minutes GISMB Director NAMRIA Administrator

2.2 Sign the RFI and None 1 day NAMRIA endorse the RFI Administrator to GISMB Director

2.3 Endorse the None 30 minutes GISMB Director request to GISD Chief/MSO Officer in Charge (OIC) for appropriate action

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

2.4 Processing of None Complex (4 to GIS maps and 6 multiple maps/datasets thematic sata ) - 4 days 1 hour

Highly technica; (8 or more maps/datasets ) - 17 days 1 hour

3. Receive the 3. Release the None 5 minutes CSS Staff product product

TOTAL Price/Mb x Complex (4 to Mb per 6 map/layer maps/dataset s) - 7 days

Highly technical (8 or more maps/dataset s) - 20 days

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GISMB-03. Application for Enrolment in GIS and Other Geomatics Trainings

The NAMRIA Geomatics Training Center (NGTC) offers training on the following courses: 1. Basic Geographic Information System (GIS) - 5 days or 40 hours 2. Advanced GIS - 5 days or 40 hours 3. Global Positioning System (GPS) - 4 days or 32 hours 4. Unmanned Aerial Vehicle (UAV) Mapping for GIS - 5 days or 40 hours 5. Basic Hydrography (Modules I and II) - 5 days or 40 hours per module, and other surveying, mapping, and allied technologies used by the agency. GIS and Basic Hydrography Module I trainings are also conducted online.

Office or Division: NAMRIA Geomatics Training Center

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Basic Computer Operations Client

For Advance GIS and UAV: Client / concerned training institution Certificate of Basic GIS Training - (1 copy)

Online registration through NAMRIA www.namria.gov.ph/gtcis/Trainings.aspx (online) or Geomatics Training Information www.namria.gov.ph/forms.php (to download form Center Information System for offline use) or (NGTCIS) or Geomatics Training Records Section and NGTC (printed form) Center Participants Profile form (NAMRIA-KS-Form04-one copy) if offline

Order of Payment (OP) (3 copies) NGTC / Accounting Section

Official Receipt (OR) (3 copy) Cashier

Online Pre and Post Test through www.namria.gov.ph/gtcis/Trainings.aspx NGTCIS conducted during the training

Online training evaluation through www.namria.gov.ph/gtcis/Trainings.aspx

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NGTCIS or Training Evaluation form NGTC (NAMRIA-KS-Form05) for offline www.namria.gov.ph/forms.php (to download form use (1 copy) for offline use)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Check 1. Confirm None 15 minutes NGTC Staff availability of availability of GISD the desired the training training program and program discuss training program details

2. Register in 2. Confirm None 10 minutes NGTC Staff the desired attendance of GISD training participant program 2.1 Prepare the OP

3. Present the 3. Record the OP None 5 minutes Accounting Section OP Staff Financial and Management Division

4. Pay the 4. Accept the PhP7,500.00 15 minutes Cashier required fee payment and Training Fee Administrative issue OR per participant Division

(thru Landbank (verify the (PhP5,000.0 (1 day) for online payment) 0 Training training) Fee per participant for online training

5. Present the 5. Check None 5 minutes NGTC Staff OR completeness GISD of the OR

6. Receive 6. Release None 10 minutes NGTC Staff certificates certificates GISD (after the training) (For online training) (5 days)

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

TOTAL PhP7,500.00 1 hour Training Fee per participant

(PhP5,000.0 (For Online 0 Training Training: 5 Fee per days and 35 participant minutes) for online training

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For Packaged GIS and Other Geomatics Trainings (Usually Outside NAMRIA)

Office or Division: NAMRIA Geomatics Training Center, Geospatial Information Services Division (GISD)

Classification: Complex

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request (1 copy) Client

Basic Computer Operations Client

For Advance GIS and UAV: Certificate Client / concerned training institution of Basic GIS Training - (1 copy)

Online registration through NAMRIA www.namria.gov.ph/gtcis/Trainings.aspx Geomatics Training Information Center Information System (NGTCIS) or NGTC Geomatics Training Center www.namria.gov.ph/forms.php (to download Participants Profile (NAMRIA-KS- form for offline use) Form04 Rev01) if offline ( one copy)

Training MOA for Offsite Training NGTC (NAMRIA-KS-Form06) (1 copy)

Online Pre and Post Test through www.namria.gov.ph/gtcis/Trainings.aspx NGTCIS conducted during the training

Online Training Evaluation through www.namria.gov.ph/gtcis/Trainings.aspx

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NGTCIS or Training Evaluation form NGTC (NAMRIA-KS-Form05) for offline use www.namria.gov.ph/forms.php (to download (1 copy) form for offline use)

Order of Payment (OP) (3 copies) NGTC / Accounting Section

Official Receipt (OR) (1 copy) Cashier

Certificate of Attendance or Client/Concerned training institution Participation to BAsic GIS Training (for participants of Advance GIS training course) (1 copy)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Check 1. Confirm None 15 minutes NGTC Staff availability of the availability of GISD desired training the training course program 1.1 Discuss training course details

2. Request desired 2. Receive None 20 minutes NGTC Staff training course letter of GISD request and check completenes s of information provided in the request

2.1 Forward None 4 hours Records Officer letter to Administrative Records Division Section 2.2 Endorse letter to the Administrator

2.3 Review and None 1 day NAMRIA approve/ Administrator disapprove the request

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

2.4 if approved, None 30 minutes NGTC Staff discuss GISD training course details with the client. If disapproved, inform the client through a letter, email or phone call

2.5 Prepare the None 1 hour NGTC Staff MOA for Off- GISD site Training

3. Sign the MOA for 3. Review and None 1 hour GISD Division Off-site Training endorse the Chief MOA GISMB Director

3.1 Review and None 1 day Deputy approve the Administrator MOA Chief of Staff

Administrator

3.2 Notarize the None 1 hour Notary Public MOA NGTC Staff GISD

4. Finalize the 4. Confirm the None 20 minutes NGTC Staff desired training training GISD schedule schedule 4.1 Prepare OP

4.2 Prepare None 5 days NGTC Staff travel GISD documents

5. Present the OP 5. Record the None 20 minutes Accounting OP Section Staff Financial

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

Management Division

6. Pay the required 6. Accept the PhP75,000.00 15 minutes Cashier fee payment and Training Fee Administrative issue OR per package Division

(thru Landbank (verify the (PhP50,000.00 (1 day) for online payment) Training Fee training) per package for online training

7. Present the OR 5. Check None 5 minutes NGTC Staff completenes GISD s of the OR

8. Receive 6. Release None 10 minutes NGTC Staff certificates (after certificates GISD the training) (For online (5 days) training)

TOTAL PhP75,000.00 8 days 1 hour and 15 minutes

(PhP50,000.00 (For Online Training Fee Training: 13 for online days and 10 training minutes)

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GISMB-04. Request for Information, Education, and Communication (IEC) Activities

NAMRIA external clients can request an IEC campaign activity (usually 1 day) or a tour of the agency’s facilities (usually 4 hours), as well as the setting up of a map and technology exhibit (usually 1 day).

Office or Geospatial Information Services Division (GISD) Division:

Classification: Simple, Complex

Type of G2C - Government to Citizen Transaction: G2G - Government to Government G2B - Government to Business

Who may avail: All

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request (1 copy) Client

IEC Evaluation (NAMRIA-KS- GISD Form06) (1 copy) www.namria.gov.ph/forms.php

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Request 1. Receive the None 20 minutes Receiving desired IEC letter of personnel activity. request GISD-GISMB and check completeness of information provided in the request 1.2 Forward the letter to records Section

1.3 Endorse the None 4 hours Records Officer request to the Records NAMRIA Management Administrator Section

1.4 Approve/ None 1 day NAMRIA

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disapprove the Administrator request to GISMB Director

1.5 Endorse the None 30 minutes GISMB Director request to GISD Chief/ Concerned personnel for appropriate action

1.6 If approved, None IEC Campaign: Assigned discuss the 3 days Information request details Officer with the client; TOF: 1 hour GISD-GISMB if disapproved, inform the Exhibit: 5 days client through a letter, email or phone call

1.7 Prepare the None Assigned necessary Information requirements Officer/Graphics for the activity Artist GISD-GISMB

2. Fill out IEC 4. Check the None 5 minutes Assigned evaluation completeness Information form (after of the form Officer/Graphics the activity0 Artist GISD-GISMB

TOTAL None IEC Campaign: 4 days 5 hours and 5 minutes

TOF: 2 days 5 hours and 5 minutes

Exhibit: 6 days 5 hours and 5 minutes

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Geospatial Information System Management Branch

Internal Services

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GISMB-05. Development of Database System

Database (DB) Systems are being developed by the Geospatial Database Management Division (GDMD) of the Geospatial Information Management Branch (GISMB) to support the geospatial and operations-support database needs of different units. The development of DB strictly follows the database development cycle as documented in the NAMRIA Quality Management Operations Manual

Office or Geospatial Database Management Division (GDMD) Division:

Classification: Highly Technical

Type of G2G - Government to Government Transaction:

Who may avail: NAMRIA Units

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Online request via Client Request www.namria.gov.ph/isportal.aspx (online) or Management System or www.namria.gov.ph/forms.php (to download form Internal Client Request form when for offline use) or offline (one copy) Records Section (printed form)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Submit request 1. Receive and None 1 day Receiving via CRMS. review the Personnel Note: The request request. GDMD must be authorized by the 1.2. Discuss the Division Chief Division Chief or request details and authorized with Internal Section Chiefs personnel. Client and/or GDMD with Section Supervisors.

1.3. Approve or disapprove the Division Chief request. GDMD

Note: Approved database for development must be

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scheduled and included in GDMD’s project folder. The succeeding activities will be conducted based on the approved work plan.

2. Participate in 2. Conduct CRA. None 132 days Database Client Maintenance Requirements 2.1. Prepare CRA Section (DMS) Assessment Dataholdings Team (CRA) and Report. GDMD Data Requirements 2.2. Conduct Data Analysis Requirements (DRA). Analysis.

2.3. Prepare DRA Report.

2.4. Prepare Database Schema.

3. Participate in 3. Prepare None 30 days Database Design Database Database Section (DDS) Design Design and Database Document Document with Integration Presentation. SQL Script. Section (DIS) Team GDMD 3.1. Develop Database.

4. Participate in 4. Test and install None 14 days DDS, DIS, and Database Database DMS Teams Testing. System. GDMD

4.1. Present the Database Design

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

Document to Client.

5. Accomplish None 10 minutes acceptance and feedback via CRMS.

TOTAL None 177 days and 10 minutes

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GISMB-06. Provision of ICT Support Services

Provision of ICT Support Services range of activities involves maintenance of computer hardware and software, network and ICT research tasks.

Geospatial Information and Communications Technology Office or Division: Division (GICTD)

Classification: Simple

Type of Transaction: G2G - Government to Government

Who may avail: All NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Online request via GICTD Online gictd.namria.gov.ph Request System

Phone - In Request *Only if NAMRIA network is down.

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Submit request via 1. Receive None 1 minute Receiving GICTD Online and review Personnel Request System. the GICTD request.

2. Diagnose None 1 day Assigned Staff and GICTD perform repair and operational test.

3. Classify None 5 minutes Assigned Section for proper Chief disposition. GICTD

2. Sign and 4. Verify and None 5 minutes Division Chief acknowledge the sign TIR. GICTD Technical Inspection Report (TIR) and provide feedback.

TOTAL None 1 day and 11 minutes

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GISMB-07. Development of Information System

Information Systems (IS) are being developed by the Geospatial System Development Division (GSDD) of the Geospatial Information System Management Branch (GISMB) to support the operations of different NAMRIA units. It automates the Agency’s manual processes for easy retrieval of information and generation of reports. The development of IS strictly follows the system development life cycle that includes System Analysis, System Design, Application Development, System Implementation, and System Maintenance, as documented in the NAMRIA Quality Management Operations Manual.

Office or Division: Geospatial System Development Division (GSDD)

Classification: Highly Technical

Type of Transaction: G2G - Government to Government

Who may avail: NAMRIA Units

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Online request via Client Request www.namria.gov.ph/isportal.aspx (online) or Management System or www.namria.gov.ph/forms.php (to download form Internal Client Request form when offline for offline use) or (one copy) Records Section (printed form)

Validated System Requirements Analysis GSDD Report (one copy)

Note: Applicable after the conduct of system requirements analysis.

Filled-out Test Script GSDD

Note: Applicable after the development of the information system.

Certificate of System Installation (one www.namria.gov.ph/forms.php (to download copy) form) or Records Section (printed form) or Note: Applicable after the development of GSDD (filled-out form) the information system.

Online Pre-Test via GSDD standard online www.namria.gov.ph/sut.html (online) or tool or Records Section (printed form) or Pre and Post Test System User Training GSDD (filled-out form) filled-out form (NAMRIA-ISDM-Form02) when offline

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Note: Applicable after confirmation of the schedule for the conduct of system user training.

Online Post-Test via GSDD standard www.namria.gov.ph/sut.html (online) or online tool or Records Section (printed form) or Pre and Post Test System User Training GSDD (filled-out form) filled-out form (NAMRIA-ISDM-Form02) when offline

Note: Applicable after the conduct of system user training.

Online Training Evaluation via GSDD www.namria.gov.ph/sut.html (online) or standard online tool or Records Section (printed form) or Training Evaluation form (NAMRIA-KS- GSDD (filled-out form) Form05) when offline

Note: Applicable after the conduct of system user training.

Online acceptance via Client Request www.namria.gov.ph/isportal.aspx (online) or Management System or GSDD (filled-out form) Internal Client Request filled-out form when offline

Note: Applicable after the conduct of system user training.

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Submit request via 1. Receive and None 1 day Clerk CRMS. review the GSDD Note: The request request. must be authorized by 1.2. Discuss the Division Chief and the Division Chief or request details Supervisors GSDD authorized personnel. with Internal

Client and/or with Section Supervisors. 1.3. Approve or Division Chief disapprove GSDD the request. Note: Approved system for

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development must be scheduled and included in GSDD’s project folder. The succeeding activities will be conducted based on the approved work plan.

2. Participate in the 2. Conduct CRA. None 44 days System Research Client Requirements and Analysis Section Assessment (CRA). (SRAS) Team GSDD

3. Participate in 3. Conduct SRA. None 44 days SRAS Team System GSDD Requirements 3.1. Prepare and Analysis (SRA) present SRA presentation. report.

3.1 Validate SRA report.

4. Participate in system 4. Prepare None 165 days Application testing using Test System Design Development and Script. Document. Maintenance Section (ADMS) Note: This activity may 4.1 Develop, test, GSDD be assigned to a and install the representative. information system. 4.1. Sign Certificate of Installation. 4.2 Prepare System User Manual.

5. Participate in 5. Conduct SUT. None 1 day ADMS and SRAS System User Team Training (SUT) and GSDD accomplish the following online: -Pre Test

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

-Post Test -Training Evaluation

Note: This activity may be assigned to a representative.

6. Accomplish None 10 minutes acceptance and feedback via CRMS.

TOTAL None 255 days and 10 minutes

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GISMB-08. Provision of Web Publishing Services

NAMRIA units can request for the uploading of their respective content(s) to the agency website. This content can be data, information, and/or knowledge for general public consumption and regulatory requirements of the agency.

Office or Division: Geospatial System Development Division (GSDD)

Classification: Simple

Type of G2G - Government to Government Transaction:

Who may avail: NAMRIA Units

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Online request via Client Request www.namria.gov.ph/isportal.aspx (online) or Management System or www.namria.gov.ph/forms.php (to download Internal Client Request form when offline form for offline use) or (one copy) Records Section (printed form)

Online acceptance via Client Request www.namria.gov.ph/isportal.aspx (online) or Management System or GSDD (filled-out form) Internal Client Request filled-out form when offline

Note: Applicable after the validation of the product by the Client.

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Send request 1. Receive the None 1 hour Clerk details via request. GSDD CRMS. Note: The request 1.1. Approve or must be authorized disapprove the Webmaster GSDD by the Division Chief request. or authorized personnel.

2. Check status of 2. Process and None 4 hours Webmaster or Web request display Assistant requested web GSDD content.

3. Validate the 3. Show Client the None 30 minutes Webmaster or Web Assistant

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

product. web content GSDD online.

4. Accomplish the 4. Notify Client None 10 minutes Webmaster or Web acceptance and completion of Assistant provide request. GSDD feedback via CRMS.

TOTAL None 5 hours and 40 minutes

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Support Services Branch

External Services

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SSB-01. Request for Certification, Service Record, and Other Documents

A. Request for Certification and Service Record The Human Resource Management Section (HRMS) under the Administrative Division (AD)/Support Services Branch (SSB) provides services in the form of issuance of certifications and service record based on the Personnel Information System (PIS), Personal Services Itemization and Plantilla of Personnel (PSIPOP), and other pertinent documents. The certifications and service record are important documents used by former employees for their application, promotion, retirement, travel, and for whatever legal purpose the documents may serve. The records were automated starting Year 2000; however, records of employees who were employed before Year 2000 were not included in the existing HR system. The records shall be retrieved manually from the HR Records Storage Room or verified from the Civil Service Commission (CSC).

Office or Human Resource Management Section (HRMS), Administrative Division Division: (AD), Support Services Branch (SSB), NAMRIA

Classification: Complex

Type of G2C - Government to Citizen Transaction:

Who may avail: Former NAMRIA employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request form HRMS Office (Printed Form) (one copy) and One (1) valid identification (ID) card

Copies of service records, appointment Former Employee and other pertinent documents

Contact details Former Employee

If the request is filed through a Former Employee and Authorized Representative representative, an Authorization Letter and one (1) valid ID of the representative

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request 1.1. Receive and None 15 minutes Administrative certification or Check request Officer IV service record from ICRMS. (HRMO II)

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

by filling-up Verify with client SSB-HRMS ECRF information Former required if employee necessary. should provide specific requirement/inf or-mation needed and for whatever purpose it may serve If the request is through a phone call, the former employee must provide complete information with regards to the service requested and for whatever legal purpose the document may serve. Contact Number is also important In the absence of the former employee, duly authorized representative of the employee may transact with HRMS upon presentation of Authorization Letter and presentation of Valid former

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employee and the authorized representative.

1.2 Check and None *Processing Administrative Verify records in time Assistant II the Human depends on SSB-HRMS Resource the Information availability of System or HRIS records in (PIS, PSIPOP) the HRIS and other and other former employee employee information. information If record is 30 mins if available, information proceed to is Agency Action available in No. 1.7; if not, the HRIS proceed to Agency Action No. 1.5

1.3 If former None 15 mins employee of the coordination Clerk III Bureau of Coast *Processing HB and Geodetic time Survey depends on or /Hydrography the Branch (HB), availability of Administrative coordinate with records in Officer IV HB San Nicolas HB, San (HRMO II) Office to check Nicolas SSB-HRMS and verify Office and records other or employee If the record is information. Administrative available Assistant II proceed to 30 mins if SSB-HRMS Agency Action available in No. 1.7; if not, HB record. proceed to Agency Action No. 1.4

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1.4. Retrieve None 4 hours records from Project HR Records Development Storage Assistant III Room(Ft. SSB-HRMS Bonifacio/San Nicolas) or

If record is Project available Development proceed to Assistant II Agency Action SSB-HRMS No. 1.7; if not proceed to or Agency No. 1.5

Clerk III HB

1.5 Request None 3 days Project record from Development CSC Field Assistant II Office SSB-HRMS

If record is or available proceed to Step No. 1.7; if not, Clerk III proceed to HB Agency Action No. 1.6 or

Administrative Assistant II SSB-HRMS or Project Development Assistant III SSB-HRMS or Project Development

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

Assistant II SSB-HRMS

1.6. If additional Php 3 days Administrative information is 50.00per Assistant II necessary, record SSB-HRMS request record from CSC or Central Office Project Development Assistant III SSB-HRMS or

Project Development Assistant II SSB-HRMS

1.7. Draft None 30 minutes Administrative Certification Officer IV and/or Service (HRMO II) Record SSB-HRMS

Affix initial or

Administrative Assistant II SSB-HRMS

For HB (San None 20 mins Clerk III Nicolas Office, HB Manila), send Certification/ Service Record

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

to Fort Bonifacio Office for the signature of the Chief, Administrative Division

1.8. Review the None 4 hours Chief, contents of the Administrative Certification/Ser Division vice Record SSB-Admin and sign the Division document/s

1.9 Inform the None 15 minutes Project former Development employee or Assistant II authorized SSB-HRMS representative of the availability of the requested document/s

1.10 Release the None 15 minutes document to the former employee or authorized representative and request for client feedback

2. Check and 2. Check and None 15 minutes Receive the record client Project requested feedback and Development document/s rating Assistant II SSB-HRMS

3. Fill out the ECRF Feedback/Sugg estion Details

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

TOTAL Php 50.00 Total per CSC Processing record Time depends on the availability of records and other former employee information in NAMRIA and CSC

Notes: 1. Total processing time for the transaction depends whether records and other employee information are readily available in the NAMRIA HRIS in Fort Bonifacio Office or HB in San Nicolas Office, or whether records and other former employee information need to be supplemented with records and other former employee information from CSC Field Office and Central Office. 2. Total processing time in Fort Bonifacio Office with available information in the HRIS is 10 hours. 3. Total processing time involving Fort Bonifacio and San Nicolas Offices is 10 hours and 35 minutes. 4. Total processing time involving NAMRIA Fort Bonifacio Office and CSC Field Office is 7 days, 1 hour and 15 minutes 5. Total processing time involving NAMRIA Fort Bonifacio and San Nicolas Offices and CSC Field Office is 10 days, 1 hour, and 15 minutes. 6. Total processing time involving NAMRIA Fort Bonifacio and CSC Field and Central Offices is 10 days, 2 hours, and 35 minutes

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B. Request for Certified Copies of Documents

The Records Management Section issues certified copies of NAMRIA generated- records, such as directives and issuances, including policies, guidelines, memoranda, circulars, office orders, quality management and operations manual, and other documented information.

Office or Records Management Section (RMS), Administrative Division (AD), Division: Support Services Branch (SSB), NAMRIA

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

1. 1. NAMRIA Employees 2. 2. Courts and administrative bodies exercising investigative functions in Who may avail: aid of determination or resolution of pending cases 3. 3. Other authorized requesting party or entities

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

For Internal Clients: For Internal Clients: 1.Online request via Internal Client 1. www.namria.gov.ph/isportal.aspx (online) Request 2. www.namria.gov.ph/forms.php (to Management System download forms for offline use) 2.Internal Client Request form when 3. Records Management Section (printed offline (one copy) form)

For External Clients: For External Clients: 1.External Client Request form (one 1. Records Management Section (printed copy) form) 2.One (1) valid identification (ID) card 3.If the request is filed through a representative, an Authorization Letter and one (1) valid ID of the representative

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Accomplish 1.1. Receive/ None 5 minutes Administrative the client review the Officer I request accomplished SSB-RMS

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form

2. Wait while the 2.1. Retrieve the None 15 minutes Administrative requested requested Officer I documents are documents SSB-RMS being retrieved available or

2.2. If documents Administrative are not Officer V available, SSB-RMS inform the client that the requested documents are not available

2.3. If documents are available, scan or photocopy/ reproduced the requested documents

2.4. Mark the requested document with “Certified True Copy” stamp and affix initial

2.5. Sign the certification of the requested documents

3. Check 3.1. Release None 5 minutes Administrative availability of requested Officer I the documents documents to SSB-RMS received Client

4. Fill out Client None 5 minutes Acceptance and Feedback Details for

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Internal Clients and Feedback Suggestion for External Clients

TOTAL None 30 minutes

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C. Request for Printed/Digital Copy of Project-Related Documents

The Policy and Planning Division (PPD) under the Support Services Branch (SSB) provides services in the form of provision of printed/digital copies of project-related documents (e.g., forms, reports, and references).

Office or Policy and Planning Division (PPD), Support Services Branch (SSB), Division: NAMRIA

Classification: Simple

Type of Transaction: G2G - Government to Government

Who may avail: Internal and External Clients

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Client Request Form (one copy) Request through Internal Client Request through Internal Client Request Management System (ICRMS) Management System (ICRMS)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Accomplish the 1.1 External- None 1 minute Planning Officer I Client Request receive and SSB-PPD Form for review the External accomplished Clients and form ICRMS for Internal Clients Internal- Check the ICRMS

1.2 Approval of None 3 minutes Planning Officer V the request SSB-PPD and provision of additional instructions

1.3 Preparation of None 10 minutes Planning Officer I requested SSB-PPD document

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1.4 Review and None 3 minutes Planning Officer V assessment of SSB-PPD requested document

1.5 Inform the None 1 minute client of the availability of the requested document

1.6 Release None 1 minute document and ask the client Planning Officer I to affix his/her SSB-PPD signature on the logbook

2. Receive the 2.1 External- None 1 minute document and Input Feedback fill up Client to the ICRMS Acceptance Internal- Check and Feedback feedback to Form for ICRMS External Clients and ICRMS for Internal Clients

TOTAL None 20 minutes

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SSB-02. Request for Bidding Documents and Canvass Proposal

A. Request for Bidding Documents

This service refers to the purchase of bidding documents which are issued by NAMRIA as bases for bids.

Office or Property and Supply Management Section (PSMS), Administrative Division: Division (AD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2B - Government to Business Transaction:

Who may avail: Supplier/Contractor

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request Form (one PSMS Office (Printed Form) copy)

Order of Payment (four copies) PSMS Office (Printed Form)

Official Receipt (one copy) Cashier Office

AGENCY PROCESSING PERSON CLIENT STEPS FEES TO BE PAID ACTIONS TIME RESPONSIBLE

1. Request 1. Verify name of Maximum Cost of 5 minutes Project bidding project and Bidding Development documents prepare the Documents: Assistant I and fill out Order of - Php 1,000.00 SSB-PSMS the logbook Payment (More than for 500,000 up to 1 Supplier/Con Million Approved tractor Budget for the information Contract [ABC])

-Php 5,000.00 (More than 1 Million up to 5 Million ABC)

-Php 10,000.00 (More than 5

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AGENCY PROCESSING PERSON CLIENT STEPS FEES TO BE PAID ACTIONS TIME RESPONSIBLE

Million up to 50 Million ABC)

-Php 25,000.00 (More than 10 Million up to 50 Million ABC)

-Php 50,000.00 (More than 50 Million up to 500 Million ABC)

-Php 75,000.00 (More than 500 Million ABC)

1.1 Prepare the Administrative ECRF to be Officer III given to the (Supply Officer client II) SSB-PSMS

2. Proceed to 2. Issue control None 2 minutes Account Officer the number III Accounting SSB-Accounting Section for Office Order of Payment (OP) control number

3. Pay for the 3. Issue Official None 6 minutes Cashier III bidding Receipt (OR) documents or

SN3

Administrative Officer III (Cashier II)

Administrative

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AGENCY PROCESSING PERSON CLIENT STEPS FEES TO BE PAID ACTIONS TIME RESPONSIBLE

Officer I (Cashier I)

SSB-Cashier Section

4. Provide OR 4. Verify and None 5 minutes Project and OP photocopy the Development Official Assistant I Receipt and SSB-PSMS Order of Payment

4.1 Provide the None 5 minutes Administrative bidding Officer III documents (Supply Officer and ECRF to II) the client for SSB-PSMS

feedback

5. Receive the 5. File the OR, None 5 minutes Project bidding OP, and ECRF Development documents Assistant I from the SSB-PSMS receiving

personnel and fill-out the ECRF Feedback/ Suggestion Details

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AGENCY PROCESSING PERSON CLIENT STEPS FEES TO BE PAID ACTIONS TIME RESPONSIBLE

TOTAL STANDARD RATES 28 minutes Approved Maximum per Budget for Cost of the Bidding transaction Contract Document s( in Philippine Peso)

500,000 500.00 and below

More than 1,000.00 500,000 up to 1 Million

More than 5,000.000 1 Million up to 5 Million

More than 10,000.00 5 Million up to 10 Million

More than 25,000.00 10 Million up to 50 Million

More than 50,000.00 50 Million up to 500 Million

More than 75,000.00 500 Million

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B. Request for Canvass Proposal Slip

This service refers to the issuance of Canvass Proposal Slip Form for Goods, whether supplies and materials (CPF-1) or Labor and Materials (CPF-2). Canvass Proposal Form 1 (CPF-1) is the form used by an accredited supplier in submitting quotations for the procurement of goods. It is accompanied by the supplier and submitted to the Bids and Awards Committee (BAC) in a sealed envelope or through electronic mail.

Canvass Proposal Form 2 (CPF-2) is the form used by an accredited supplier in submitting quotations for the procurement of services. It is accomplished by the supplier and submitted to BAC in a sealed envelope or through electronic mail.

Office or Property and Supply Management Section (PSMS), Administrative Division: Division (AD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Citizen Transaction: G2B - Government to Business

Who may avail: Supplier/Contractor

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

External Client Request Form www.namria.gov.ph/forms.php (to download form for (one copy) offline use) or PSMS Office (Printed Form)

www.namria.gov.ph/forms.php (to download form for ITB/Canvass Proposal Slip offline use) or PSMS Office (printed form)

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request 1.1 Receive the None 10 minutes Canvass request and Administrative Officer Proposal prepare the I (Supply Officer I) Slip Canvass SSB-PSMS

- Goods Proposal Slip

(CPF-1)

- Labor and Materials (CPF-2)

1.2 Advise the

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

client to submit the Canvass Proposal Slip and within three working

days and fill-up

the ECRF Feedback/Sug gestion Details.

1.3 The deadline for submission may be extended if no or less than the required number of price quotations (at least three) are Administrative Officer received. I (Supply Officer I) SSB-PSMS 2. Accomplish 2.Inspect the duly None 5 minutes

Canvass accomplished Proposal Canvass Slip Proposal Slip form and submit the sealed bid to the Bids Awards Committee

TOTAL None 15 minutes

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SSB-03. Issuance of Control of Order of Payment and Official Receipt

A. Issuance of Control of Order of Payment

The Accounting Section of the Financial Management Division provides accounting services and manages the finances of the company. Its functions include the issuance of Order of Payment for external and internal clients.

Office or Accounting Section, Financial and Management Division (FMD), Division: Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Citizen Transaction:

Who may avail: Internal and External Clients

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Order of Payment Form Front Line Services Unit/Information Client Service Unit

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Processing of 1. Records in the None 2 minutes Order of Logbook and Accounting Section Payment form assign numbers Staff to the Order of SSB-FMD Payment form

2. Proceed to the 2. Proceed to the Cashier Section Cashier Section for payment for payment

TOTAL None 2 minutes

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B. Issuance of Official Receipt (OR)

The Cashier Section’s frontline service is the issuance of Official Receipt (OR). As a basis and to ensure the fee agreement between the Client and the Agency, the Client must submit an Order of Payment (OP) from the Accounting Section which the Collecting Officer receives followed by the issuance of OR. The Cashier Section acknowledges payment for the products/services such as:

GISMB: - GIS (Geographic Information System) Training Course onsite/offsite - Project from other Government Agencies supported by MOA (Memorandum of Agreement) RDAB: - Various LC (Land Classification) Maps - Certification Fee of No FAO (Forestry Administrative Order) Records - Thematic Maps (ENR datasets: Land cover, Slop, Coastal Resources Maps) MGB: - Geodetic Control Points & Benchmark Certification - GNSS Registration - GNSS Data Evaluation - Administrative Maps (Provincial & Regional) - Certification of Maps - Relief Map of the Philippines - Topographic Maps (1:10,000; 1:50,000; 1:250,000; 1:40,0000. 1:50,000) - ORI, DTM, DSM, IfSAR, LIDAR, Orthoimage, Orthophoto, Aerial Photo Others: - Refund of Excess TEV - Refund of Excess Cash Advances - Bidding Documents

Office or Cashier Section, Administrative Division, Support Services Branch, Division: NAMRIA

Classification: Simple

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may avail: All NAMRIA Employees, Suppliers/Contractors and Clients

CHECKLIST OF WHERE TO SECURE REQUIREMENTS

Order of Payment Cashier Office

Client Service Satisfaction Cashier Office (Printed Form) Survey (one copy)

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Provide Order 1.1 Receive None 5 minutes Cashier III of Payment OP (OP) or 1.2 Prepare and fill up SN3

OR details or

1.3 Issue OR Administrative Officer III (Cashier II)

Administrative Officer I (Cashier I)

SSB-Cashier Section

2. Receive 2. Compile None 1 minute Cashier III Official client Receipt (OR) satisfaction or and provide feedback client SN3

satisfaction or feedback Administrative Officer III (Cashier II)

Administrative Officer I (Cashier I)

SSB-Cashier Section

TOTAL None 6 minutes from start of transaction

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SSB-04. Access to Library Services and Holdings

The NAMRIA Library and Documentation Services (LDS) is a special library that supports the information needs of NAMRIA clients and employees. It consists of a comprehensive collection of published and unpublished materials on mapping, surveying, geodesy, remote sensing, hydrography, oceanography, environment and natural resources (ENR) and other related subjects.

The LDS is also responsible for acquiring, organizing, maintaining, and disseminating information materials relevant to the agency’s mandate, programs, projects and activities. Its holding comprises of topographic maps, nautical charts, books, posters, serials, slides, and other media on ENR and mapping. Special collection of rare books on mapping and surveying, Gender and Development (GAD), and Human Resource and Organizational Development (HROD) are also available.

A. Access for External Clients

Office or Library and Documentation Services (LDS) Section, Administrative Division Division: (AD), Support Services Branch (SSB), NAMRIA

Classification Simple :

G2C - Government to Citizen Type of G2G - Government to Government Transaction: G2B - Government to Business

Who may External Clients avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request Client

External Client Request Library Office (Printed Form)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Request for 1.1 Receive None 8 hours Administrative Aide information ECRF, assist VI materials through the client, walk-in , phone- check the or in, letter/email/ availability of mail the requested OIC, information LDS Section material/s, and SSB-LDS Section

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

For walk-in process the clients, fill up requested External Client material/s Request Form (ECRF) If the information material/s is/are unavailable, refer the client to other NAMRIA units/offices and government agencies.

If a copy of the information material/s is requested, the walk-in client writes a letter to the Administrator on-the-spot.

1.2 Receive the None Administrative Aide letter request VI and forward to Records Section or for approval of the OIC, Administrator LDS Section SSB-LDS Section

2. Inform the client 2.1 Furnish a None 15 minutes Administrative Aide of the status of copy of the VI request requested material/s or

3. Fill out the ECRF 3.1 Overall None 10 minutes OIC, experience LDS Section SSB-LDS Section

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

3.2 Compile the accomplished ECRF

TOTAL None Walk-in without request for copy of information material/s: 35 minutes

Walk-in with request for copy of information material/s and request through phone-in, letter/email/m ail: 1 day and 1 hour

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Support Services Branch

Internal Services

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SSB-04. Access to Library Services and Holdings

B. Access for Internal Clients

Office or Division: Library and Documentation Services (LDS) Section, Administrative Division (AD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Citizen Transaction:

Who may avail: All NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Internal Client Request Management www.namria.gov.ph/isportal.aspx (online) System

Internal Client Request Form www.namria.gov.ph/forms.php (to download forms for offline used) or Library Office (Printed Form)

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

1. Request library 1.1 Receive None 5 minutes Administrative services through record and Aide VI Internal Client forward for SSB-LDS Section Request approval the Management ICRMS

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

System (ICRMS)

1.2 Approve None 10 minutes request Check Online Public Access OIC-LDS Section Catalog SSB-LDS Section (OPAC) for the availability of the requested material/s If the information material/s is/are available, list the call number and hand it/them over to the library staff 1.3 If the information material/s is/are unavailable, refer the client to other NAMRIA units/offices and government agencies

1.4 Pull out None 5 minutes Administrative information Aide VI material/s SSB-LDS Section and hand it/them to the researcher

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AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

2. Browse, borrow, 2.1 Check None 10 minutes and return material/s for material/s damaged/tor (Internal Clients) n pages 2.2 Return material/s to the shelves

3. Fill out the ICRF 3. Compile the None 5 minutes Client accomplishe Acceptance and d ICRF Feedback Details

TOTAL None 35 minutes

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SSB-05. Request for Certifications and Service Record

A. Request for Certification and Service Record

The Human Resource Management Section (HRMS) under the Administrative Division (AD)/Support Services Branch (SSB) provides services in the form of issuance of certifications and service record based on the Personnel Information System (PIS), Personal Services Itemization and Plantilla of Personnel (PSIPOP), and other pertinent documents. The certifications and service record are important documents used by employees for their application, promotion, retirement, travel, and for whatever legal purpose the documents may serve.

Office or Human Resource Management Section (HRMS), Administrative Division Division: (AD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2G - Government to Government Transaction:

Who may avail: Current NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Internal Client Request Form (ICRF) www.namria.gov.ph/forms.php (to download forms (one copy) for offline used)Human Resource Management Section (printed form)

Internal Client Request Management www.namria.gov.ph/isportal.aspx (online) System (ICRMS)

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request 1.1. Receive and None 15 minutes Administrative certification or Check request Officer IV service record from CRMS. (HRMO II) through the Verify with SSB-HRMS ICRMS, and client notify HR-in information or charge. required if Administrative Employee necessary. Assistant II should provide SSB-HRMS specific or

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

requirement/ information Clerk III needed and for HB what purpose it may serve

1.2. Process the None 15 minutes request

1.3. Check and None 3 hours Verify records in the Human Resource Information System (PIS, PSIPOP) and other employee information system

1.4. Draft None 1 hour Certification and/or Service Record

Affix initial

1.5.Review the None 4 hours contents of the Chief, Certification/ Administrative Service Record Division and sign the SSB-Admin document/s Division

1.6.Inform the None 15 minutes employee of the availability of the Project requested Development document/s Assistant II SSB-HRMS 1.7. Release the document and request for client feedback

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

2. Check and 2.1 Check and Receive the record Client None 15 minutes requested feedback and document/s rating

3. Fill out the ICRF Client Acceptance and Feedback Details /ICRMS Acceptance and Feedback

TOTAL None 9 hours

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B. Request for Certification of Total Leave Credits

The Human Resource Management Section (HRMS) of the Administrative Division (AD)/Support Services Branch (SSB) provides services in the form of issuance of Certification of Total Leave Credits based on the leave records of the employee. This certification is an important document used by the employee for leave application, loan application, monetization/commutation of leave credits, computation of terminal leave benefits, and for whatever legal purpose the certification may serve.

Office or Human Resource Management Section, Administrative Division, Division: Support Services Branch, NAMRIA

Classification: Simple

Type of G2C - Government to Citizen Transaction:

Who may avail: Current NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Internal Client Request Form (one 1. www.namria.gov.ph/isoportal.aspx copy) (online) Internal Client Request Management 2. www.namria.gov.ph/forms.php (to System (ICRMS) download forms for offline used) 3. Human Resource Management Section (Printed Form)

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

1. Request for 1.1. Receive and None 15 minutes Administrative leave credits Check request Officer IV through ICRF from CRMS and (HRMO II) or ICRMS, SSB-HRMS and notify HR-in charge

1.2. Check the None 4 hours For GISMB: available leave Administrative credits of the Officer IV employee from (HRMO II) the employee’s SSB-HRMS HRIS/Leave Record and For MGB: record it to the Administrative Leave Credits Officer II Form (HRMO

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

I) Affix the initial of SSB-HRMS the HR staff For HB: SN3 Hydrography Branch

For SSB: PDA III SSB-HRMS

For RDAB: PDA II SSB-HRMS

1.3. Review and None 15 minutes Administrative sign the form Officer V (HRMO III) SSB-HRMS

1.4. Inform the None 15 minutes For GISMB: employee of the Administrative availability of Officer IV the requested (HRMO II) document/s SSB-HRMS

Release the For MGB: document and Administrative request for Officer II client feedback (HRMO I) SSB-HRMS 2. Check and 2. Check and None 15 minutes receive the record Client For HB: requested feedback and SN3 document/s rating Hydrography Branch Fill out the ICRF Client Acceptance For SSB: and Feedback PDA III Details/CRMS SSB-HRMS Acceptance

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE

Feedback For RDAB: PDA II SSB-HRMS

TOTAL None 5 hours

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C. Request for Certificate of Contributions and Monthly Amortizations

The Accounting Section under the Financial Management Division (FMD), Support Services Branch (SSB) provides services in the form of issuance of certification based on the monthly amortization being deducted from the employees’ monthly salary. The certification is an important document used by employees in updating their latest monthly contributions and accumulated amortizations in applying for loans and for whatever legal purpose it may serve.

Office or Accounting Section, Financial and Management Division Division:

Classification: Simple

Type of G2C - Government to Citizen Transaction:

Who may avail: NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Internal Client Request Management www.namria.gov.ph/isportal.aspx (online) System (ICRMS)

2. Internal Client Request Form when www.namria.gov.ph/forms.php (to offline (one copy) download forms for offline use)

3. Logbook Accounting Section

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request for 1.1 Verify name in the None 2 minutes Accounting certificate database for per Section Staff contributions and certification SSB-FMD updated total monthly amortizations

1.2 Prepare and None 8 minutes endorse the per certification to the certification Chief, Accounting Section for signature

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1.3 Review and sign None 1 minute the certificate per certification

2. Receive 2.1 Release the None 3 minutes Accounting certificate and certification per Section Staff fill up the Client certification SSB-FMD Acceptance and Feedback details

TOTAL None 14 minutes per certificate

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SSB-06. Issuance of Special Order/Embarkation Order for NAMRIA On-the-Job Training (OJT)

The Human Resource Development Section of the Administrative Division facilitates the issuance of Special Order (SO)/Embarkation Order for On-the-Job Training (OJT) to student OJT applicants. The NAMRIA OJT Program is an extension service of the agency. The program aims to provide relevant learning opportunity to students in the form of actual exposure to work settings/situations.

Human Resource Development Section Office or Division: (HRDS), Administrative Division (AD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of Transaction: G2C - Government to Citizen

Who may avail: External Clients

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request from the University School/University coordinator of the on-the-job/apprentice trainee/s

Resume of the on-the-job/apprentice On-the-job/apprentice trainees/s trainee/s

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Request On-the- 1.1. Receive, None 15 minutes Project Job Training record and Development forward the Assistant II request for OJT to the or Records Section for the Administrative Officer IV Administrator’s marginal note and approval of the request

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.2 If there is an None 2 hours Administrative existing Officer IV Memorandu m of or Agreement (MOA) Administrative Partnership Officer V

between SSB-HRDS NAMRIA and the University, proceed to the processing steps; if none, prepare MOA for the approval of the Administrator and the School/Unive rsity Head, and proceed to the processing steps

1.3 Coordinate None 15 minutes with the OJT applicant and University/Sc hool Coordinator on the status of the OJT request

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.4 Coordinate None 15 minutes Project the Development placement of Assistant II the OJT applicant to or the Branch Director and Administrative Officer IV Division

Chief SSB-HRDS

1.5 Prepare the None 2 hours Special Administrative Order Officer IV (SO)/Embark ation SSB-HRDS Order/Confor mé letter

1.6 Review and None 2 hours Administrative endorse Officer V the SO/Emb arkation SSB-HRDS Order/ Conformé letter to the Chief, Administrativ e Division

1.7 Endorse the None 2 hours Chief, SO/Embarkat Administrative ion Division Order/Confor SSB-Admin mé letter to Division the SSB Director

1.8 Endorse None 2 hours Director, SSB SO/Embarkat SSB-Director’s ion Order Office and Conformé letter to the Office of the

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

Administrator for approval and signature

1.9 Sign and None 1 day approve the Administrator, SO/Embarkat NAMRIA ion Order Office of the and Administrator Conformé letter

1.10 Send the None 30 minutes Project approved Development SO/Conform Assistant II é letter to SSB-HRDS OJT applicant and OJT School Coordinator through email together with the MOA partnership agreement between the university and NAMRIA

TOTAL None 1 day, 3 hours, and 15 minutes

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SSB-07. Turn-in of Property, Plant, and Equipment

This service refers to the turn-in of unserviceable property and equipment. Employees may avail of this service on Fridays.

Office or Property and Supply Management Section (PSMS), Division: Administrative Division, Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Citizen Transaction:

Who may avail: All NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Property Turn-In Slip Form (one copy) www.namria.gov.ph/forms.php (to download form for offline use) or PSMS Office

Technical Inspection Report (TIR) ESD/GICTD (one copy)

1.Online request via Internal Client 1. www.namria.gov.ph/isportal.aspx Request (online) Management System 2. www.namria.gov.ph/forms.php (to 2.Internal Client Request form when download forms for offline use) offline (one copy) 3. PSMS Office (printed form)

FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS TO BE TIME RESPONSIBLE PAID

1. 1. Request for 1.1 Receive the None 5 minutes Project turn-in of property request of Turn-in Development and equipment Slip form to be Assistant II personally and fill- given to the client SSB-PSMS out the Internal Client Request Form (ICRF)

2. 2. Accomplish the2. None 15 minutes Turn-in Slip form 2.1 Check and for the property verify the duly and equipment accomplished Turn- turned-in with the in Slip Form vis-à- signature of the vis the turned-in

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FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS TO BE TIME RESPONSIBLE PAID accountable property and employee with equipment TIR for turned-in equipment as attachment

2.2 Place the None 15 minutes turned-in property and equipment in the PSMS Storage Area for safekeeping

2.3 Cancel the None 3 minutes Project turned-in property Development and equipment from Assistant I the Property SSB-PSMS Acknowledgement Receipt (PAR) of the client

2.4 If the None 2 days accountable officer is unknown, trace the PAR of the equipment turned-in.

2 2.5 Release a copy None 1 minute Project of the turn-in slip to Development the client with the Assistant II signature of the SSB-PSMS Supply Officer and return the ICFR for feedback

3. Receive a None 5 minutes copy of the turn-in slip and fill-out the ICRF Client Acceptance

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FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS TO BE TIME RESPONSIBLE PAID

and Feedback Details

TOTAL None 2 days and 41 minutes

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SSB-08. Request for Engineering Services

A. Request for Repair

1. Minor Repair of Vehicle Services

This service pertains to the minor repair of NAMRIA motor vehicles.

Office or Transport Management Section (TMS), Engineering Services Division: Division (ESD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Client Transaction:

Who may avail: All NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Purchase Request (PR) TMS Office

Technical Inspection Report (Pre and TMS Office Post)

NAMRIA Vehicle Management System www.namria.gov.ph/isportal.aspx (NVMS) (Online)

FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS TO BE TIME RESPONSIBLE PAID

1.Request service 1.1. Accept user’s None 1 minute Data Processor through NVMS request II SSB-TMS

1.2. Instruct None 1 minute OIC Section General Shop Chief Foreman for the SSB-TMS vehicle repair

1.3. Perform None 1 hour Mechanic Shop inspection and Foreman diagnostic SSB-TMS procedure of the vehicle

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FEES PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS TO BE TIME RESPONSIBLE PAID

1.4. Prepare PR w/ None 2 hours Engineer II canvass, cost SSB-TMS estimate of vehicle spare parts

1.5. Review the None 5 minutes OIC Division specifications of Chief the vehicle spare SSB-ESD parts listed in PR

1.6. Submit PR for None 10 minutes Administrative approval Assistant II SSB-TMS

1.7. Allocate and None 10 minutes Engineer II release fund SSB-TMS

1.8. Purchase of None 2 days & 4 Mechanic Shop spare parts and hours Foreman repair of the vehicle SSB-TMS

1.9. Assessment None 10 minutes OIC Section on the operation Chief test of the vehicle SSB-TMS

Affix signature on the acceptance report

1.10. Prepare Post- None 1 minute Mechanic Shop TIR to be Foreman acknowledged by SSB-TMS the end user

2. Fill out the client 2. Record client None 1 minute Administrative feedback form feedback Assistant II (Lower Portion of SSB-TMS TIR) and sign the Update vehicle TIR monitoring

TOTAL None 2 days, 7 hours, and 39 minutes

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2. Repair of Instrumentation and Communication Equipment

This service refers to the repair of printing equipment, PABX and CCTV System, audio/video Equipment, and surveying and other office equipment.

Office or Division: Instrumentation and Communication Section (ICS), Engineering Services Division (ESD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Client Transaction:

Who may avail: All NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Technical Inspection Report (TIR) (Pre and Post) ICS Office

Internal Client Request Management System ICS Office

Purchase Request (PR) ICS Office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Request repair 1.1. Accept None 3 minutes Engineering through Client user’s request Assistant Request SSB-ICS Management System

1.2. Perform None 1 hour Engineer III inspection and SSB-ICS diagnostic procedure of the instrumentation and communication equipment

Prepare Pre- TIR

1.3. Approve None 3 minutes OIC Division Pre-TIR Chief SSB-ESD

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.4. Notify the None 3 minutes end user if the equipment is under warranty, need to be repaired Engineer III outside, or need SSB-ICS to be replaced

1.5. Prepare None 2 hours PR and cost estimate of the parts of the instrumentation and communication equipment

1.6. Review the None 5 minutes OIC Division specifications of Chief the equipment SSB-ESD listed in the PR and endorse the documents to SSB Director

1.7. Record and None 10 minutes Data Processor release the PR III to Office of the SSB-ICS SSB Director

1.8. Repair the None 16 hours ECET III instrumentation SSB-ICS and communication equipment

Prepare post - TIR

1.9. Certify that None 10 minutes Engineer IV the equipment SSB-ICS is in good running condition

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.10. Approve None 3 minutes OIC Division Post-TIR Chief SSB-ESD

2. Acknowledge / 2. Record client None 3 minutes Engineering sign the TIR and feedback Assistant fill out the client SSB-ICS feedback portion of the TIR and the Client Acceptance portion of the CRF

TOTAL None 2 days, 3 hours, and 43 minutes

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3. Repair of Facilities and Equipment

This service refers to the repair of buildings and facilities, such as electrical, mechanical, and plumbing repair.

Office or Facilities and Maintenance Section (FMS), Engineering Services Division: Division (ESD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Client Transaction:

Who may avail: All NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Technical Inspection Report (TIR) (Pre FMS Office and Post)

Client Request Management System www.namria.gov.ph/isportal.aspx (Online) (CRMS)

Purchase Request (PR) FMS Office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1. Request repair 1.1. Accept user’s None 3 minutes Engineering Aide through CRMS request SSB-FMS

1.2. Perform None 2 hours Computer inspection and Technician II SSB- diagnostic FMS procedure of the facility equipment.

Prepare pre-TIR

1.3. Approve pre- None 3 minutes Chief / SSB-ESD TIR

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.4. Notify the None 3 minutes Computer end user if Technician II SSB- facility part / FMS equipment is under warranty, need 2 hours to be replaced

Prepare PR and cost estimate of the facility part / equipment

1.5. Review the None 10 minutes OIC-ESD specifications SSB-ESD of the facility part / equipment listed in the PR and endorse the document to the SSB Director

1.6. Record and None 10 minutes Engineering Aide release the PR SSB-FMS to the Office of SSB Director

1.7. Repair the None 16 hours Computer facility part / Technician II SSB- equipment FMS

Prepare post-TIR

1.8. Certify that None 10 minutes Engineer III SSB- the facility part ESD / equipment is in good working condition

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

1.9 Approve post None 3 minutes OIC Division Chief - TIR SSB-ESD

2. Acknowledge / 2. Record client None 3 minutes Engineering Aide sign the TIR feedback SSB-FMS and fill out the client feedback portion of the

TOTAL None 2 days, 4 hours, and 44 minutes

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B. Request for Transport Services

This service refers to the provision of transport services to NAMRIA employees and for field survey activities.

Office or Transport Management Section (TMS), Engineering Division Division: (ESD), Support Services Branch (SSB), NAMRIA

Classification: Simple

Type of G2C - Government to Clients Transaction:

Who may avail: All NAMRIA Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Trip Ticket TMS Office

Daily Inspection Checklist TMS Office

NAMRIA Vehicle Management System www.namria.gov.ph/isportal.aspx (Online) (NVMS)

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1. Request 1.1. Analyze NVMS None 3 minutes service through Vehicle Dispatch NVMS Queue and accept user’s request

1.2. If driver and None 3 minutes Data Processor vehicle is not II available: SSB-TMS Disapproved request If available: Assign driver and vehicle

1.3. Print Trip None 1 minute Ticket

1.4. Approve Trip None 1 minute OIC Section Ticket Chief SSB-TMS

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FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

1.5. Perform Daily None 5 minutes Inspection Assigned Driver SSB-TMS 1.6. Pick-up None 5 minutes passenger at the designated pick-up area Dispatch vehicle

2. Fill out the 2. Record client None 2 minutes Administrative client feedback feedback Assistant II SSB-TMS

TOTAL None 20 minutes

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FEEDBACK AND COMPLAINTS MECHANISM

FEEDBACK AND COMPLAINTS MECHANISM How to send feedback Answer the client feedback form and drop it at the designated drop box located at the NAMRIA Main lobby, RDAB lobby, and HB Main lobby. Feedbacks can also be made in writing through regular mail, email ([email protected]), phone or agency website. (www.namria.gov.ph) Contact information: ● +632 88875466 or ● +632 88104831 local 444 – CSS GISMB

How feedbacks are The CSS GISMB head opens the box every morning processed and compiles and records all feedback submitted.

For commendations, comments, and counsel/suggestions: The CSS GISMB head shall forward the feedback to the relevant offices/branches. The offices/branches shall evaluate the feedbacks if they require answers. The offices/branches shall answer the feedback within three (3) days from receipt. The offices/branches shall relay the answer to the client. For inquiries and follow ups, clients may contact the following numbers: ● +632 88875466 or +632 88104831 local 444 - CSS GISMB ● +632 88104831 local 750 - CSU RDAB ● +632 88104831 local 612 – CSU MGB ● +632 82413494 - CSU HB ● 632 88105453 - SSB Email: [email protected]

How to file a complaint Answer the client feedback form and drop it at the designated drop box located at the NAMRIA Main lobby, RDAB lobby, and HB Main lobby Complaints can also be made in writing through regular mail and email ([email protected])

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FEEDBACK AND COMPLAINTS MECHANISM

For complaints: The client shall provide the following information: Name of person being complained, incident, and evidence. Contact information: ● +632 88875466 or ● +632 88104831 local 444 – CSS GISMB

How complaints are The CSS GISMB head shall forward the processed complaint to the relevant offices/branches. The offices/branches shall evaluate the complaints. The offices/branches shall prepare an explanation immediately” and recommend further action. The offices/branches shall forward the explanation and recommendation to the Administrator for appropriate action or investigation. The offices/branches shall give feedback to the client.

For inquiries and follow ups, clients may contact the following numbers: ● +632 88875466 or +632 88104831 local 444 - CSS GISMB ● +632 88104831 local 750 - CSU RDAB ● +632 88104831 local 612 – CSU MGB ● +632 82413494 - CSU HB ● 632 88105453 – SSB Email: [email protected]

Contact Information of CCB, ● 8888 – Presidential Complaints Center PCC, ARTA ● 0908-8816565 – CSC Contact Center ng Bayan ● 8478-5093 – Anti-Red Tape Authority ● 0908-881-6565 (SMS) – Contact Center ng Bayan

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LIST OF OFFICES

Office Address Contact Information Administrator’s Office NAMRIA - Tel. No. 8810-5471, 8819-0250 Lawton Ave., Fort Trunkline No. 8810-4831 to 34 Bonifacio, Taguig loc 105/106 Deputy Administrator for City 8810-5464 GISMB & RDAB Trunkline No. 8810-4831 to 34 loc 111 Deputy Administrator for 8816-1033/8889-9944 MGB & HB Trunkline No. 8810-4831 to 34 loc 102 Chief of Staff 8810-5469/8810-5462 Trunkline No. 8810-4831 to 34 loc 104/114 HYDROGRAPHY BRANCH Director’s Office NAMRIA – San 8242-2955/8242-2090 fax Nicolas Office, Trunkline No. 8241-3494 to 98 Barraca St., San loc 104 Assistant Director’s Office Nicolas, Binondo, 8247-1281 Manila Trunkline No. 8241-3494 to 98 loc 114 Maritime Affairs Division 8245-0295 Trunkline No. 8241-3494 to 98 loc 107 Surveys Support Division 8247-1280 Trunkline No. 8241-3494 to 98 loc 119 Physical Oceanography 8242-2093 Division Trunkline No. 8241-3494 to 98 loc 105/129 Nautical Charting Division 8245-9501 Trunkline No. 8241-3494 to 98 loc 123

MAPPING AND GEODESY BRANCH NAMRIA - 8884-2844 Director’s Office Lawton Ave., Fort Trunkline No. 8810-4831 to 34 Bonifacio, Taguig loc 600/602 Assistant Director’s Office City 8884-2836 Trunkline No. 8810-4831 to 34 loc 601 Photogrammetry Division 8884-2842

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Office Address Contact Information Trunkline No. 8810-4831 to 34 loc 610/611/612/613/614/621 Cartography Division 8884-2835 Trunkline No. 8810-4831 to 34 loc 640/641/642 Reprography and Printing 8884-2841 Division Trunkline No. 8810-4831 to 34 loc 630/631/651 Geodesy Division 8884-2840/88842849 Trunkline No. 8810-4831 to 34 loc 620/615 RESOURCE DATA ANALYSIS BRANCH Director’s Office NAMRIA - 8884-2857 Lawton Ave., Fort Trunkline No. 8810-4831 to 34 Bonifacio, Taguig loc 700/702 Assistant Director’s Office City 8816-1033 Trunkline No. 8810-4831 to 34 loc 701 Land Resource Data 8884-2861 Analysis Division Trunkline No. 8810-4831 to 34 loc 710/711 Physiography and Coastal 8884-2864 Resources Division Trunkline No. 8810-4831 to 34 loc 740/741 Geospatial Integration 8884-2867 Division Trunkline No. 8810-4831 to 34 loc 730/751 Land Classification 8884-2863 Division Trunkline No. 8810-4831 to 34 loc 720/721/731 GEOSPATIAL INFORMATION SYSTEM MANAGEMENT BRANCH Director’s Office NAMRIA - 8884-2851 Lawton Ave., Fort Trunkline No. 8810-4831 to 34 Bonifacio, Taguig loc 400/810 Assistant Director’s Office City 8884-5459 Trunkline No. 8810-4831 to 34 loc 441 Geospatial System 8884-2853 Development Division Trunkline No. 8810-4831 to 34 loc 410 Geospatial Database 8884-2856/8810-5460 Management Division Trunkline No. 8810-4831 to 34 loc 420

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Office Address Contact Information Geospatial Information and 8884-2877 loc 460/461 Communications Technology Division Geospatial Information 8810-2890/8884-2855/8887- Services Division 5466 Trunkline No. 8810-4831 to 34 loc 401/430/431/440/442/444 SUPPORT SERVICES BRANCH NAMRIA - 8843-5873 Director’s Office Lawton Ave., Fort Trunkline No. 8810-4831 to 34 Bonifacio, Taguig loc 300/301 Administrative Division City 8810-5453 Trunkline No. 8810-4831 to 34 loc 200/260 Policy and Planning 8810-5461 Division Trunkline No. 8810-4831 to 34 loc 230/231 Financial and 8810-5449/8887-5351 Management Division Trunkline No. 8810-4831 to 34 loc 221/220/222 Engineering Services 8810-5470 Division loc 302 Human Resource 8810-5458 Management Section Trunkline No. 8810-4831 to 34 loc 210/211

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