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Geoff Dixon, CEO, Qantas Airways

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Geoff Dixon, CEO, Qantas Airways A MAGAZINE FOR AIRLINE EXECUTIVES 2004 Issue No. 2 T a k i n g y o u r a i r l i n e t o n e w h e i g h t s AN ALLIED FRON T A conversation with … Geoff Dixon, CEO, Qantas Airways INSID E Air France and KLM form 4 Europe’s Largest Airline 18 The Evolution of Alliances A Conversation with oneworld, SkyTeam 26 and Star Alliance © 2009 Sabre Inc. All rights reserved. [email protected] profile profile inventory control and distribution. In connec- tion with the IT push, in 1997 Aeroflot imple- mented systems from Sabre Airline Solutions The Russian Steps to automate and streamline its operations. Aeroflot’s 11 In 2001, to continue updating its IT, Aeroflot selected Sabre Airline Solutions as its As part of its new information technology program, Aeroflot primary technology partner, gaining access to has selected a bundle of 11 decision-support tools in key a wide range of leading technology that would The new 21st century Aeroflot, by leveraging operational areas such as planning and scheduling, fares advanced technology, is emerging as a dynamic not only bring the carrier’s operations up to speed, but also lay the foundation for future management, crew management, dining and cabin ser- and progressive national flag carrier, reflecting growth and expansion. Airline officials the major changes taking place in Russia today. believed choosing a single, primary technology vices, and reservations. partner would provide functional, integration, commercial and contractual benefits that The solutions Aeroflot has selected include: would help it update its systems to accommo- ™ By Jeremy Sykes | Ascend Contributor date the growth in the Russian marketplace. SabreSonic Passenger Solutions, In selecting a primary technology part- Sabre ® AirMax ® Revenue Manager, or most of its 80-year history, Aeroflot ority. About a decade ago, with the move ner, Aeroflot officials said they chose Sabre Sabre ® AirMax ® Group Manager, Russian Airlines didn’t have to worry away from communism, the country began Airline Solutions “because of its insight and Sabre ® AirFlite ™ Profit Manager, about keeping up with the trends moving quickly to catch up and now has one of successful track record of working with global F Sabre ® AirFlite ™ Fleet Manager, impacting the world’s aviation industry. the fastest-growing IT industries in the world. and regional airlines.” Sabre ® AirFlite ™ SlotManager ™, As the state-run flag carrier for the Much like its home country, Aeroflot has also “The breadth of the offering from Sabre ® ™ Soviet Union, Aeroflot, launched in 1923, made IT development a priority. As the airline Airline Solutions provides an integrated solu- Sabre PC AirFlite flight scheduling system, merely was tasked with providing affordable entered the fast-changing international mar- tion across all of our operations. In fact, we Sabre ® AirPrice ™ fares management system, Photos courtesy of Aeroflot transportation across the vast expanse of the ketplace, Aeroflot officials realized that they believe the technology solution it has pack- Sabre ® AirPrice ™ Contract Composer, Soviet Union, a country of 865 million square needed to change quickly to keep pace with aged for Aeroflot offers benefits that are Sabre ® WiseVision ™ sales expansion system, miles, linking the nation’s major cities as well their technologically advanced competitors. unmatched in the industry,” said Sergey Sabre ®ProVision sm MIDT processing service. as serving remote areas previously connected Kiryushin, Aeroflot’s chief information officer. only by rail. “This smart technology means improvements But the fall of communism, and the Aeroflot was determined to get introduction of market forces, dramatically “the most advanced and effective changed Russia and its most well-known air- line, forcing the carrier to adjust in order to sur- technologies in the industry. THE HIGH LEVEL vive and compete on the international stage. It is for this reason we chose Now, as Russia continues to experience dra- News Briefs from Around the Globe the Sabre Airline Solutions matic economic growth, travel in the country vıew is soaring, and Aeroflot is working hard to technology package. keep pace. ” Who complex operations,” said Jim Tabor, operations in our ability to keep The Russian economy has been grow- general manager of operations perfor- everyone on plan.” ing at a rate of 4 percent to 8 percent in recent AirTran and jetBlue years, inflation has slowed, and travel is In 1997, Valery Okulov assumed the post What mance for AirTran. “FliteTrac Web JetBlue — “The two products will reflecting the surge. Russian airline travel is of chief executive officer of the airline and replaced every functional area of the benefit jetBlue by streamlining Updated their system operations expected to continue to grow both regionally moved quickly to incorporate modern business old system and brought new functions internal communications and and internationally. The growth of Russian air approaches, including adding technology. The control centers with new browser- travel during the next six years is forecasted to new CEO brought in external expertise to add a into the field station’s toolkit. Our field reducing reliance on telephone based modules for its operations increase 60 percent to 100 percent. Some new dimension to his management team, stations can now link via the Web to and teletype communications,” control and crew tracking systems. The experts predict that the number of passengers recruiting executives from the highly dynamic get estimated arrival and departure said Tom Rinow, director of system boarded in Russia will grow from 28 million Russian banking industry and bringing in indus- modules, part of the Sabre ® FliteTrac ™ last year to 100 million by 2015. try expertise from foreign airlines. times, station profile information, and operations for jetBlue. “As jetBlue and the Sabre ® CrewTrac ® systems, Airline officials realized that maintaining The new executive team focused on integrated log entries. continues to grow and expand can provide remote access to these Aeroflot’s position as the leading Russian air- improving the basics — the network and air- “FliteTrac Web meets our needs its route structure, station-specific line would take a drastic overhaul of its opera- line fleet were rationalized and service was applications using Sabre ® FliteTrac ™ tions, particularly its information technology. emphasized. External consultants assisted very well,” Tabor continued. “The communication will become even Web and Sabre ® CrewTrac ® Web. From top: Valery Okulov, Aeroflot chief For 70 years, as the state-run airline of a with strategy development. instantaneous ‘link and sync’ keeps more important. FliteTrac Web executive officer; Evgueni Bachurin, communist nation, Aeroflot, unlike many other As part of Okulov’s strategy, Aeroflot Why our field stations and customers will provide the kind of detailed Aeroflot commercial director; and Sergey free-market airlines, neglected to focus on also began using IT to help move to the next ™ Kiryushin, Aeroflot chief information officer. development of IT. Throughout the Soviet level of efficiency, embracing practices such AirTran — “FliteTrac Web exhibits better informed. We have seen major information that targets and is Union, business IT development was not a pri- as revenue management, fares management, the capabilities needed to manage our improvement during irregular tailored to each specific city.” a 48 ascend profile profile inventory control and distribution. In connec- tion with the IT push, in 1997 Aeroflot imple- mented systems from Sabre Airline Solutions The Russian Steps to automate and streamline its operations. Aeroflot’s 11 In 2001, to continue updating its IT, Aeroflot selected Sabre Airline Solutions as its As part of its new information technology program, Aeroflot primary technology partner, gaining access to has selected a bundle of 11 decision-support tools in key a wide range of leading technology that would The new 21st century Aeroflot, by leveraging operational areas such as planning and scheduling, fares advanced technology, is emerging as a dynamic not only bring the carrier’s operations up to speed, but also lay the foundation for future management, crew management, dining and cabin ser- and progressive national flag carrier, reflecting growth and expansion. Airline officials the major changes taking place in Russia today. believed choosing a single, primary technology vices, and reservations. partner would provide functional, integration, commercial and contractual benefits that The solutions Aeroflot has selected include: would help it update its systems to accommo- ™ By Jeremy Sykes | Ascend Contributor date the growth in the Russian marketplace. SabreSonic Passenger Solutions, In selecting a primary technology part- Sabre ® AirMax ® Revenue Manager, or most of its 80-year history, Aeroflot ority. About a decade ago, with the move ner, Aeroflot officials said they chose Sabre Sabre ® AirMax ® Group Manager, Russian Airlines didn’t have to worry away from communism, the country began Airline Solutions “because of its insight and Sabre ® AirFlite ™ Profit Manager, about keeping up with the trends moving quickly to catch up and now has one of successful track record of working with global F Sabre ® AirFlite ™ Fleet Manager, impacting the world’s aviation industry. the fastest-growing IT industries in the world. and regional airlines.” Sabre ® AirFlite ™ SlotManager ™, As the state-run flag carrier for the Much like its
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