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APRIL 2020 WRAP-UP COVID-19: Insights into the impact on transportation COVID-19: Insights into the impact on transportation April 2020 wrap-up

About Arity

Arity is a mobility data and analytics company that provides data-driven solutions to companies invested in transportation to enable them to make mobility services smarter, safer, and more economical.

Insurance companies, automobile OEMs, shared mobility companies, and governments turn to Arity to better understand driving behavior, manage risk, operate more safely, and ultimately increase their bottom line.

The Arity platform has processed more than 280 billion miles of historical anonymized driving data, from more than 23 million active telematics connections and 10 years’ experience analyzing driving data from cars and mobile devices.

Why is Arity sharing insights into the impact of COVID-19 on driving behavior? A lot has changed for all of us in a short amount of time, both personally and within our industry. With our telematics capabilities and partnerships, we have unique insight into the impact COVID-19 is having on personal mobility, and we want to share the insight we have to help you assess and navigate the change.

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com As the world continues to make sense of and respond to the COVID-19 pandemic, for a limited time Arity will provide complimentary access to these and future insights. Our hope is to help you understand how recent changes in transportation are impacting your business.

GARY HALLGREN, PRESIDENT, ARITY

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com COVID-19: Insights into the impact on transportation April 2020 wrap-up

Disclosures

ANTITRUST From time to time, Arity provides forums and related materials to inform the insurance industry about developments in telematics and driving behavior analytics and their potential implications for the business of insurance. All participants need to be mindful to strictly adhere to the letter and spirit of federal and state antitrust laws. Under no circumstances will any forums or materials be used as means for competitors to reach any understanding (express or implied) that restricts competition or involves the exchange of competitively sensitive information for an inappropriate purpose. This prohibition includes the exchange of information concerning individual company rates, coverages, market practices, or any other competitive aspect of an individual company’s . Participants shall not discuss the business interests or plans of any individual insurer, discuss the possibility or desirability of acting in any way that would affect the cost, terms, or availability of insurance products, or otherwise engage in any anti-competitive conduct. Participants are reminded that violations of state or federal antitrust laws may result in civil and/or criminal penalties.

USE & CONFIDENTIALITY As a reminder, by downloading this report, you (on behalf of yourself and your company) acknowledge and agree that all information and materials distributed to you during and post in support of the webinar (the “Materials”) are the confidential information of Arity. You shall not use the Materials for any purpose except your internal evaluation, and you shall not disclose the Materials to any other person or entity, or use the material for any regulatory or other public filings, notices, or statements without the written consent of Arity.

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com INSIGHTS INTO THE IMPACT ON TRANSPORTATION The Arity data we use represents: All of the insights and data included in this presentation : More than 23 million active U.S. drivers—a credible are based on representative samplings from Arity’s representation in every state for at least one-year. multi-source dataset. That dataset includes anonymized : Multiple third-party anonymized and aggregated and aggregated driving behavior data from multiple insurance sources, including consumer apps, insurance telematics and non-insurance sources and is not solely reflective of mobile and on-board device (OBD) programs. any particular industry or source. The data is collected via both mobile app and on-board device methods. : All segments are represented (i.e. families, single vehicles, rural, urban, etc.) This heat map, which depicts January trips for our insurer and consumer mobile connections, gives some perspective : Primarily personal drivers, though we do capture a on the coverage of data in support of this analysis. small amount of non-driving trips. This doesn’t materially impact driving patterns.

Random samplings of all sources were utilized within this presentation.

Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 5 CORE DAILY DRIVING METRICS Fig. 1 depicts daily active connections Fig. 1: Daily active connections from February 2, 2020 forward Smoothed, normalized (100=Feb 02), aggregated compared with the counter-factual, i.e., what we think would have happened if URAUAL 0 the pandemic had not occurred. R

In this case, connections are specific, 00 individual sources of telematics data, such as a user’s smartphone or a vehi- 0 cle’s OBD. 0 “Daily active” means the connection AIL AI I AI AIL sent us at least 1 trip that day. 0 The numbers shown here are nor- malized so that the actual value on 00 February 2 is set to 100—this keeps us IR focused on the change in the numbers -00 as opposed to the absolute values.

Also notice the numbers are smooth— -200 we trend the data to remove day-to-day changes, such as people driving less -00 on Sundays. -00

As you can see, the actuals dropped IR R URAUAL from around 100 on March 10, 2020 to 02 0 2 0 0 22 2 0 2 2 below 70 by March 23, 2020. AR APR RIP AR A

Fig. 2: Trips per active connection Smoothed, normalized (100=Feb 02), aggregated The counterfactual shown for URAUAL 0 comparison in both graphs is based R on 2019 actual data as well as forecasting approaches to capture 00 seasonality (e.g., people generally drive more as the weather warms up).

0 The orange line in Fig. 1 shows the percent change of the actuals from RIP PR AI I RIP PR AI the counterfactual. The number of 0 people driving on a given day drops

00 to between 30 – 35% lower and has IR been relatively consistent for the -0 last four weeks.

-00 In Fig. 2, we see trips per daily active connection. Normally we would -0 expect people to take more trips as

-200 we move into the month of April and weather improves, however we -20 can clearly see that those still on IR R URAUAL the road are taking fewer trips, down 02 0 2 0 0 22 2 0 2 2 AR APR about 25% on a daily basis. RIP AR A

Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 6 Fig. 3: Miles driven per active connectionRIP AR A Smoothed, normalized (100=Feb 02), aggregated

URAUAL 0 R

00 CORE DAILY DRIVING METRICS We see a similar trend when we 0 look at mileage: Miles driven per daily active connection

IL RI PR AI I IL RI PR AI 0 (Fig. 3) represents the miles driven for the trips each person on the road took 00 IR that day. It is down nearly 30% relative

-0 to our counterfactual, though starting on April 12 we see the beginnings of an -00 upward trend.

-0

-200

-20 IR R URAUAL -00 02 0 2 0 0 22 2 0 2 2 AR APR RIP AR A

Total miles driven in Fig. 4 represents Fig. 4: Total miles driven RIP AR A all the miles driven for everyone in the Smoothed, normalized (100=Feb 02), aggregated analyzed population. Since there are fewer people active and on the road at URAUAL 20 all, and those that are active are each R driving fewer miles, total miles driven is down about 53%. 00

0 AL IL RI AL

0

00 IR

-00

-200

-00

-00

-00 IR R URAUAL

02 0 2 0 0 22 2 0 2 2 Sources: Arity’s anonymized and AR APR aggregated multi-source driving behavior dataset RIP AR A

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 7 UR UR

Fig. 5a: Change in trips per connection Week starting Feb 24 vs. week starting Apr 19, aggregated UR UR UR UR

-00 -0 0 0 00 0 200 UR UR A

Fig. 5b: Change in mileage per connection Week starting Feb 24 vs. week starting Apr 19, aggregated UR UR

-00 -0 0 0 00 0 200 UR UR A

-00 -0 0 0 00 0 200 A

CORE DAILY DRIVING METRICS While on average the amount of driving is decreasing, not everyone is average. Many people have reduced driving almost completely, some are driving similar amounts or even more than before. This is the value of having trips data for a given connection over time. We measured a given user’s number of trips and miles driven for the entire week of March 1, 2020, the last week before population metrics dropped, and then did the same for the most recent seven days and calculate the difference. Here we look at the distributions of the of those changes in driving amounts.

Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 8 Fig. 6: Mileage lost Current daily deviance, aggregated

0

-0 CORE DAILY DRIVING METRICS -20 If we break out the geographic AIL IL -0 information about the trips we have collected, we can see the impact on -0 driving by state.

-0

-0

-0

Fig. 7: Mileage lost Current daily deviance, aggregated

0000

000 I A PR 00 Here you can see some correlation of miles driven impact with the prevalence of the disease.​ A 00

0

-0 -0 -0 -0 -0 -20 -0 0 URR AIL IA AIL ILA

Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset Fig. 7 Source: The COVID Tracking Project, as of Apr 25, 2020

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 9 Fig. 8: Total miles driven Daily deviance by state over time, aggregated

200

00

-200

-00

-00 IR I AL IL RI AL IR I -00 0 0 22 2 0 2 2 AR APR RIP AR A

Fig. 9: Total miles driven by stay-at-home order Daily deviance by effective date of stay-at-home order, aggregated

0 A-A-

A-A-

-20

-0 A I IL RI -0

0 0 22 2 0 2 2 AR APR RIP AR A

CORE DAILY DRIVING METRICS Looking at the progression of miles driven over time: : Fig. 8 shows how the states dropped around the same timeframe, Mar 10-27, 2020. : Fig. 9 overlays timing of various state stay-at-home orders. : Miles driven was already down 40% before the first stay-at-home orders were put in place in California. : The blue curve shows in Fig. 9 represents drivers in states with a stay at home order in place by that day.

Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 10 Fig. 10: Total miles driven by population density Based on county of trip start location

00 I

0000 I

00 I PPULAI I PPULAI I

I

-00 -0 -0 -0 -20 0

A I IL RI

CORE DAILY DRIVING METRICS We used the census data to evaluate when trips originated in an urban area, As you’d logically expect, the trips taken in higher density areas were much shorter than those in lower density areas – you need to drive further to get from A to B in more rural areas. In our data, we see that there is a larger change in miles in urban areas.

Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 11 Fig. 11: Arity Drivesight 2.0 score distributions For active users, scale 0-100, lower score is higher risk DRIVESIGHT® SCORE Arity develops scores to identify and segment driving risk based on

W ARI 2 2020 behaviors that correlate with insured

W ARI APR 2020 losses. Our proprietary Drivesight score uses variables including speed, change in speed, time of day and day of week, and distracted driving... to name a few. Trips are evaluated over an extended period in order to determine a stable measure of a driver’s behavior. Arity combines telematics data with actual insurance claims information

20 0 0 0 00 to generate scores that actively predict

RII 20 R R AI UR future insurance losses, considering both frequency and severity.

Fig. 12: Mean Arity Drivesight 2.0 score For active users, aggregated, scale 0-100

DRIVING BEHAVIOR Fig. 11 shows a snapshot of Drivesight scores for all drivers taken before March 2020, we looked at 2 the distribution of scores before and after the drops in miles driven. 0 If less risky drivers stopped driving more than riskier drivers, you would expect the distribution to shift.

Interestingly, we do not see that here. RIR R AI A RII These lines are almost indistinguishable from each other, indicating that we still have the same mix or type of drivers on the road. Fig. 12 shows the evolution of the 2 mean driving score for the active drivers over time. The top average is based on 0 the number of drivers, while the bottom average is weighted so that drivers who drive more count more.

A RII R WI IL R WI A RII

02 0 2 0 0 22 2 0 2 2 AR APR A Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 12 Fig. 13a: Driving at high speeds Smoothed, normalized (100=Feb 02), aggregated

20 2020

2

I P

0

0

02 0 2 0 0 22 2 0 2 2 DRIVING BEHAVIOR AR APR RIP AR A Digging into more specific driving Fig. 13b: Aggressive acceleration behaviors, Fig. 13 shows that some Smoothed, normalized (100=Feb 02), aggregated risky behaviors are down.

0 20 2020 00

0

00 ARI ALRAI ARI

0

02 0 2 0 0 22 2 0 2 2 AR APR RIP AR A

While we have some initial direction, we will need to Fig. 13c: Aggressive braking conduct more analysis in the future. Smoothed, normalized (100=Feb 02), aggregated

00

0

00

ARI RAI ARI 20 0 2020

02 0 2 0 0 22 2 0 2 2 AR APR RIP AR A Fig. 13d: Phone use Smoothed, normalized (100=Feb 02), aggregated

02

000

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00 P U

20 02 2020 000 02 0 2 0 0 22 2 0 2 2 Sources: Arity’s anonymized and AR APR RIP AR A aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 13 Fig. 14a: Speed relative to posted limit Road class all

R AR 2020

AR AR 2020 00 DRIVING BEHAVIOR A R AR 2020

00 A AR AR 2020 We can use the road class or type of road and the speed limit of the road to

002 understand how people are traveling relative to speed limit on highways versus smaller roads. 00

000

-0 -0 -0 -20 -0 0 0 20 0

P RA

While, again, this requires further Fig. 14b: Speed relative to posted limit analysis, it appears that people are High volume, high speed roads driving faster on average on all road types, but on high-speed roads like R AR 2020 freeways in particular. 00 AR AR 2020 A R AR 2020

00 A AR AR 2020

002

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000

-0 -0 -0 -20 -0 0 0 20 0

P RA

Fig. 14c: Speed relative to posted limit Low volume, low speed roads

R AR 2020

00 AR AR 2020

A R AR 2020

00 A AR AR 2020

002

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-0 -0 -0 -20 -0 0 0 20 0

Sources: Arity’s anonymized and P RA aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 14 Fig. 15a: Aggressive acceleration Raw counts, normalized (100=Feb 02), aggregated

2 DRIVING BEHAVIOR 20 2020 Typically we see a large variation between weekend driving—which typically consists of longer, higher speed trips with less harsh 0 acceleration—and weekdays—where we typically see shorter, lower speed 0 ARI ALRAI ARI trips with more hard acceleration.

02 0 2 0 0 22 2 0 2 2 AR APR RIP AR A

Since the inception of changes Fig. 15b: Driving at high speeds to driving behavior due the Raw counts, normalized (100=Feb 02), aggregated pandemic, that difference between weekday and weekend driving almost completely goes away. 0 20 This is evidence that the stay-at-home 2020 20 orders have decreased the amount of commuting, making our weekends 00 and weekdays look more similar. 0 I P

0

0

02 0 2 0 0 22 2 0 2 2 AR APR RIP AR A

Fig. 15c: Miles per trip Raw counts, normalized (100=Feb 02), aggregated

20 2020 2

IL PR RIP 0

0

02 0 2 0 0 22 2 0 2 2 AR APR RIP AR A Sources: Arity’s anonymized and aggregated multi-source driving behavior dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 15 30+ states 20+ states 15+ states have encouraged extending personal have recommended relaxed have provided guidance that companies auto coverage for commercial uses due dates for payments not cancel policies

IMPACT ON AUTO INSURANCE

As of today, we have seen a strong response from insurance regulators: : Many states are encouraging or even requiring companies to provide relief for insurance payments, such as relaxing due dates and extending grace periods or requesting insurers waive fees for late payments. : Some states are prohibiting cancellations of policies during this time, while others are encouraging companies to work through alternative options as best they can before taking this type of action. : A few states are even encouraging insurance companies to extend the protection for personal lines drivers to cover the increased commercial driving activity such as delivery of food, medicine, and other essential items.

Every state’s approach is different – some are mandating these changes while others are just recommending them. We encourage you to check with your respective Department of Insurance to ensure you fully understand any new regulations.

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 16 Fig. 16: Collision Frequency Patterns Trend with Mileage Patterns

Sources: Insurance Information Institute presentation on March 21, 2018 to the Casualty Actuarial Society Ratemaking, Product and Modeling Seminar in Chicago, IL. Based on data and analysis from the Federal Highway Administration; Rolling 4-quarter average frequency from Fast Track Monitoring System; Insurance Institute for Highway Safety; Insurance Information Institute

IMPACT ON AUTO INSURANCE Beyond the coverage and payment adjustments regulators are requesting, it’s important that insurers also understand that the shifts in mobility patterns can lead to lower rates of accidents. Historical data shows a strong relationship between miles driven and collision frequency. This graph was presented by the Insurance Information Institute (iii) in March 2018 depicting mileage data from the Federal Highway Administration compared to average collision frequency data from Fast Track and helps illustrate the relationship between miles driven and collision frequency. As seen in this graph, when miles driven decreased in 2008 and 2009, so did collision frequency, and both trends remained similarly flat after The Great Recession. Starting in 2014, mileage and collision frequencies both began to increase again, indicating the relationship that exists between miles driven and collision frequency. It’s important to note that this is only the relationship between miles driven and frequency for collision coverage, which is a personal lines coverage that specifically has more of a likelihood to be impacted by a reduction in miles. There will be variability in how these reduced mileage trends may impact any one specific insurance company’s results and how they impact severity and other coverages. There are also other considerations beyond mileage that companies may want to take into account as they try to understand the ultimate impact of this pandemic for their book of business.

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 17 Fig. 17: Speed prior to crash Captured speed before detected collision

R AR 2020

AR AR 2020 PR IR A PR

0P ≥70MPH

1.5x percent of total DETECTED CRASHES crashes confirmed with driving speeds ≥ 70 MPH after US The above analysis is from a representative sample of Arity’s non-insurance mobile dataset. Through the mobile apps we partner with, our embedded algorithms declared national emergency identify potential collisions to the drivers that use these apps, and we in turn compared to before receive confirmation of our crash detection accuracy.

After March 13th, we observed confirmed crash rates per active users decreased at the same time mileage decreased. This is in line with what we would expect based on the historical relationship between mileage and overall claim frequency​.

Furthermore, after March 13th we observed a 50% increase in the percentage of confirmed crashes that occurred when speeds prior to the accident were greater than 70MPH. These higher speed collisions could obviously result in a shift toward higher severity claims.

While overall reduction in miles driven can lead to fewer crashes, the collisions at higher speeds could have a counter-effect on impacted losses. Even so, there are still other considerations beyond these behavior changes that companies may want to take into account as they respond to the pandemic’s impact on their business operations.

Source: Arity’s non-insurance mobile dataset

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 18 REPAIR COSTS MEDICAL COSTS CLAIM DEVELOPMENT

POLICY OR COVERAGE-LEVEL CHANGES IN COVERAGE CHANGES DIFFERENCES FRAUDULENT CLAIM BEHAVIOR

PREMIUMS RECIEVED CUSTOMER RETENTION INVESTMENT RETURNS

ADDITIONAL CONSIDERATIONS NEEDED TO Fraud: As a society, we’ve never experienced this of UNDERSTAND ULTIMATE IMPACT increase in unemployment, and the reported unemployment doesn’t even take in to account the impact on gig workers. There are many additional aspects that insurance While insurance companies can look at prior trends to inform companies could take into account as they make their how changes may look, it will be difficult for past trends own independent decisions. This list is not meant to be around fraud and fraudulent claims to accurately reflect what comprehensive, but could include: the industry could experience now. Repair costs​: The supply chain may be disrupted (e.g., Premiums received: There is liability in unrecoverable or imported goods delayed, small repair shops close) which uncollected premium that companies will need to account for could have an impact on the costs insurance companies when deferring payments or not canceling policies as a result ultimately see to repair vehicles. of non-payment. Medical costs: Stress on healthcare facilities during Customer retention: Understanding the levels and types of the pandemic may lead to changes in the experience of customers that will remain in an insurance company’s book accident victims who need medical assistance, which could will be important to see how average losses and premiums lead to changes in average bodily injury claim amounts. may shift. Claim development:​ An insured’s behavior could change Investment returns: An insurance company’s performance in a way that affects claim reporting patterns. Additionally, is dependent on more than underwriting returns. Variability claim settlements may be delayed with closure of courts. in the investment returns on reserves held for unearned Coverage/policy changes: Many restaurants and small premium and losses will impact the company’s overall businesses are adapting to include delivery service as returns. a way to manage through the current disruption. These Frankly, there are still many unknowns about when mileage deliveries are often handled via personal autos put trends will begin to revert as well as how quickly and to what into commercial delivery service without an explicit policy extent they will return to normal. It’s still too early to tell, but change. As we mentioned previously, regulators are it’s entirely possible that driving trends change permanently extending coverage for personal lines, so there may be as a result of things like companies learning more about how a new mix of covered loses that will come through. to enable employees to work from home. Variances by coverage: Not all coverages will be Much is still unknown about how this pandemic may impacted by a reduction in mileage or any of these other ultimately impact each aspect of an insurer’s business, considerations in the same way. There are still going to so we will continue to monitor trends as they develop. be weather events/hail, theft etc., and fewer miles driven will not directly impact those types of claims. In fact, if we use the last recession as a reference, it’s possible that insurance companies will see increases in certain types of activity, such as vehicle thefts and theft claims.

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 19 COVID-19: Insights into the impact on transportation April 2020 wrap-up

Complimentary data sources

GOOGLE COMMUNITY MOBILITY REPORTS Point of interest category changes (e.g., retail, recreation, groceries, etc.) to monitor economic impact https://www.google.com/covid19/mobility/

CITIES AND STATES ISSUING STAY-AT-HOME ORDERS Latest on state specific orders from Kaiser Family Foundation https://www.kff.org/coronavirus-policy-watch/stay-at-home-orders-to-fight-covid19/

THE COVID TRACKING PROJECT COVID-related testing data https://covidtracking.com/

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com The authors

ROB NENDORF, DIRECTOR OF DATA SCIENCE Rob Nendorf is the Director of Data Science at Arity. He leads the data scientists, data engineers and analysts across the company that turn our driving data into meaningful insights. He has led data sci- ence as well as analytics deployment initiatives within the Allstate Enterprise since 2013. Rob received his Ph.D. in from Northwestern University in 2011.

MEGAN KLEIN, DIRECTOR OF ACTUARIAL AND RATING SERVICES Megan Klein is the Actuarial and Rating Services Director at Arity. Her team is responsible for the actuarial support of Arity’s telematics models, enabling insurance companies to execute on their goals around telematics. Leveraging over a decade of P& insurance product and pricing experience, Megan ensures telematics risk models are actuarially sound, consumable by users, and supportable with regulators. Megan received her bachelor’s degree in Mathematics: Statistics and Actuarial Science from the University of Northern Iowa. She is a Fellow of the Casualty Actuarial Society.

KATIE DEGRAAF, DIRECTOR OF MOBILITY INTELLIGENCE Katie DeGraaf oversees Product Management for the Mobility Intelligence team at Arity, including the development and recommendations of new techniques and processes to build innovative solutions for Arity’s customers. Before joining Arity, DeGraaf spent more than a decade at Willis Towers Watson where she played a key role in launching its telematics rating solution, DriveAbility. Katie has a deep passion for telematics and has spoken on the subject across the globe. She also served on the National Association of Mutual Insurance Companies Personal Lines Conference Planning Committee and is a mentor for the Big Brothers Big Sisters Foundation.

LOUISA HARBAGE-EDELL, DIRECTOR OF MARKET INTELLIGENCE AND STRATEGY Louisa Harbage-Edell has spent her entire career in the insurance industry and most of that surrounded by telematics. Starting out as an actuarial analyst at Progressive Insurance, she worked in nearly every area of the company, including reserving, pricing, HR and marketing, and got to witness first-hand the implementation of TripSense in 2004. Eventually she moved to business consulting, where she spent over a decade helping to build initial demand for telematics programs across the insurance industry, including launching the precursor product to DriveAbility. These days, she specializes in leveraging data to develop leadership strategies designed to foster a client-centric culture.

GRADY IREY, SVP OF DATA SCIENCE AND ANALYTICS Grady Irey oversees the Data Science and Analytics for Arity. He and his team are responsible for business analytics, data quality, rating services and all data science supporting the Arity platform and product teams. Grady has extensive and broad business experience and a track record of delivering excellent business results. Prior to joining Arity, Grady worked for Allstate, first joining in 1996 where he spent seven years in the claims organization. In 2003 he joined product operations where he focused on compliance and policy contracts before assuming the role of pricing manager for the West Central Region in 2007. While in this role, he was accountable for the pricing of vehicle and property lines for nine states. Grady was promoted to field product manager, Allstate New Jersey Insurance Company in 2008 where he was responsible for profit and loss for all lines of the business and then served as state manager for the West Central Region in 2013, where he was instrumental in driving growth and profit strategies with vehicle and property lines. Grady earned his bachelor’s degree in mathematics from Northern Illinois University.

COVID-19: Insights into the impact on transportation | April 2020 © 2020 Arity. All rights reserved | Proprietary and confidential |arity.com 21 Thank you.