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DRAFT LIST OF WAYFINDING REVIEW DOCUMENTS
The following is a draft list of standards and guidelines, best practices, and case studies that will be reviewed by the consultant team. The purpose is to prepare a summary of relevant findings for presentation to the Working Group.
GENERAL WAYFINDING DOCUMENTS
• Manual on Uniform Traffic Control Devices • Best Practice in Pedestrian Wayfinding within Urban Areas (Dr. John Grant & Bruce Herbes) • Best Practices in Bicycle and Pedestrian Wayfinding in the Washington Region (State of Washington DOT) • Bicycle Design Guidelines/Best Practices Manual (SANDAG) •
BAY AREA STANDARDS AND GUIDELINES
• Contra Costa County Trail Design Guidelines • MTC Transit Connectivity Report • MTC Transit Hub Wayfinding Graphic Standards • BART Station Access Guidelines • BART Station Access Plans • BART Wayfinding and Signage Standards • City of Oakland Bicycle Wayfinding Guidelines •
TRANSIT PLANS
• BART Comprehensive Station Plans – Richmond, El Cerrito del Norte, El Cerrito Plaza • AC Transit – West County Service Plan • WestCAT – Short Range Transit Plan • BART – Short Range Transit Plan •
CASE STUDIES
• City of Oakland • City of Berkeley • Downtown Los Angeles • City of Portland • City of Boulder •
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DRAFT LIST OF WAYFINDING REVIEW DOCUMENTS
CITY/COUNTY PLANS
• CCTA Bicycle and Pedestrian Plan • Local Bicycle and Pedestrian Plans • San Pablo Avenue Specific Plan (El Cerrito and Richmond) • City of Pinole – Three Corridors (San Pablo Avenue, Pinole Valley Road, Appian Way) •
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EISEN|LETUNIC
TRANSPORTATION, ENVIRONMENTAL AND URBAN PLANNING
OUTREACH APPROACH
TRANSIT GENERAL BARRIERS NEEDS ENHANCEMENT WAYFINDING TO TRANSIT USE IN TOOLBOX ASSESSMENT RECOMMENDATIONS RECOMMENDATIONS WEST COUNTY AND PRIORITIZATION
WORKING GROUP Brainstorming Brainstorming Brainstorming session Brainstorming session WG meeting to session at early session at early at WG meeting at WG meeting comment on draft WG meeting WG meeting + + recommendations + Invited to participate Later meeting to + Later WG meeting to in comment on draft Subsequent meeting to review and comment walk/cycling/transit recommendations and comment on final on draft toolbox center audits prioritization methods recommendations + + Subsequent meeting to Subsequent meeting to review and comment comment on final on needs assessment recommendations report OTHER TARGETED No special outreach No special outreach Invitation to attend Invitation to attend Invitation to attend REPRESENTATIVES OF THE brainstorming session WG meeting on draft WG meeting on draft COUNTY AND FIVE CITIES at WG meeting recommendations recommendations (El Cerrito, Hercules, + Pinole, Richmond, Online survey San Pablo)
OTHER TARGETED First meeting of the First meeting of the First meeting of the Invitation to attend Invitation to attend REPRESENTATIVES OF THE transit agency transit agency transit agency WG meeting on draft WG meeting on draft TRANSIT OPERATORS focus group focus group focus group recommendations recommendations (AC Transit, BART, (brainstorming) (brainstorming) (brainstorming) WestCAT) + + Second meeting of the Second meeting of the transit agency focus transit agency focus group (review) group (review) EMPLOYERS/TDM First meeting of the First meeting of the Second meeting of the Invitation to attend No special outreach COORDINATORS/EMPLOYEES employer employer employer focus group WG meeting on draft focus group focus group (brainstorming) recommendations (brainstorming) (brainstorming) + + + + Online survey Community Online survey Online survey + open houses Design charettes + Invitation to attend WG meeting on needs assessment report + TDM fairs LOCAL RESIDENTS Online survey Online survey Invitation to attend Invitation to attend No special outreach brainstorming session brainstorming session at WG meeting at WG meeting + + Design charettes Community + open houses Online survey + + Online survey Ad‐hoc events ADVOCATES Online survey Online survey Online survey Online survey Invitation to attend (transit, pedestrian, + + + + WG meeting on draft bicycle, disabled, other) Invited to attend Invited to attend Design charettes Community recommendations brainstorming brainstorming + open houses session at WG session at WG Invitation to attend + meeting meeting brainstorming session Invitation to attend at WG meeting brainstorming session at WG meeting BPACs/ACCESSIBILITY TASK Online survey Online survey Invitation to attend Invitation to attend Series of presentations FORCES AT WCCTAC brainstorming session brainstorming session on draft MEMBER AGENCIES at WG meeting at WG meeting recommendations + Invitation to attend WG meeting on final recommendations
1516 McGee Avenue | Berkeley, CA 94703 | ph 510 525 0220 | fx 510 525 1232 | www.eisenletunic.com
West Contra Costa Transportation Advisory Committee West Contra Costa Transit Enhancement Strategic Plan Working Group
MEMORANDUM
Transit Needs Assessment Methodology October 14, 2010 ‐ version 2
The purpose of the following memorandum is to provide a detailed description of the methodology for conducting a Transit Needs Assessment so that future efforts conducted in West Contra Costa County communities are consistent and follow best practices.
I. Purpose of Transit Needs Assessment
The purpose of this Transit Needs Assessment is to identify constraints and opportunities that will facilitate the “first‐mile” and “last‐mile” access to transit. This is accomplished by identifying the needs and then developing a program of transit enhancement projects, which are physical or functional elements that are complementary to transit services, but do not entail the provision of actual transit service. The projects or strategies could include infrastructure improvements to support walking and cycling, bus access enhancements, parking management strategies, and travel demand management measures such as carpooling, vanpooling, or shuttles.
II. Overview of Transit Needs Assessment Process
The following eight steps, described in detail in the following sections, are proposed for this Transit Needs Assessment.
1. Identify Study Location 2. Obtain Relevant Data 3. Review Best Practice Documents
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4. Conduct a Kick‐off Meeting 5. Perform Field Surveys 6. Summarize Major Constraints and Opportunities 7. Identify Preliminary Transit Enhancement Strategies 8. Conduct Outreach Meetings 9. Refine Strategies and Prepare Technical Report
III. Step 1 – Identify Study Location
Study locations can be a transit center, a priority development area, or a transit corridor. The study area for physical improvements is defined as the walking and cycling “catchment” areas (15 minute travel shed).
For a priority development area, the focus of the transit needs assessment is on existing transit centers and corridors where high frequency bus service exists. A transit corridor is typically a linear route with frequent stops. The catchment area for transit corridors encompasses the walk and bicycle travel shed for all bus stops along the corridor.
If multiple study locations are being considered, and limited resources require that the locations be prioritized, the following is a list of criteria for consideration.
• Current level of transit service and ridership • Extent of transit oriented development • Preliminary assessment of physical facility needs • Level of previous planning work • Funding program considerations • Other high‐priority considerations
Catchment areas should be established using GIS maps to map 15‐minute time sheds for both pedestrians and cyclists. These maps shall reflect actual network constraints, rather than “as the crow flies” distances. Where GIS resources are not available, the catchment areas can be mapped based on a ½ mile radius for pedestrians and 1‐1/2 mile radius for cyclists.
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IV. Step 2 – Obtain Relevant Data
The following data, where available, shall be collected for the study area(s) prior to the initiation of a kick‐off meeting and field surveys.
Existing Maps Aerials GIS files for roadway, pedestrian, and bicycle facilities Transit Data (Public Transit and Private Shuttle Services) Route maps Ridership data Origin‐destination data Traffic Data Roadway volumes Pedestrian and bicycle volumes Parking Data Inventory and occupancy data for any transit center parking facilities Inventory and occupancy data for commercial districts or neighborhoods within study areas Existing parking policies and requirements Accident Data
Bicycle and pedestrian collision data (SWITRS format) for last 3 years Land Use Data Existing land use map Location of major employment and activity centers Planned development, focus on transit “friendly” projects
V. Step 3 – Review Best Practice Documents
The following WCCTAC documents should be reviewed.
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WCCTAC Transit Enhancement Toolbox WCCTAC Transit Wayfinding Plan
VI. Step 4 – Conduct Kick‐off Meeting(s)
The purpose of the kick‐off meeting is to establish the need and purpose of the transit needs assessment, identify specific objectives and key issues of the study participants, confirm the study boundaries, review the work program, and identify additional data needs. Candidate participants for the kick‐off meeting include City/County planning, public works, traffic, economic development, and/or redevelopment; WCCTAC staff; transit agency staff; and Caltrans staff.
As part of this task, agencies may also conduct early outreach or focus group meetings with elected officials, transit agency staff, community members (i.e., neighborhood groups, business representatives, etc.), advocacy groups, and other organizations.
VII. Step 5 – Perform Field Surveys
Various alternative methods for collecting field data are available to assess the need for physical improvements.
Walking Audit Conduct a walking audit of all streets within a half mile of the study transit center, and/or along the designated transit corridor(s). The walking audits shall document existing pedestrian facilities, infrastructure “gaps,” barriers, crossing treatments, and candidate enhancement locations. Issues and opportunities shall be identified on aerials for each study location, and each study location shall include a narrative description of existing conditions, as observed from photos and measurements, and based on input received during the walking audit.
Cycling Audit Prepare maps overlaying existing and planned bicycle improvements with the cycling catchment area. Based on these maps, identify candidate bicycle improvements specific to
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each area and potential “gaps” in connections to the transit centers and major transit stops within each priority development area. For acknowledged gaps in bicycle facilities related to the transit centers, identify alternative routes for provision of bicycle paths or lanes. Conduct a cycling audit, or ride, of those routes to determine their suitability. Based on a field review, identify bike facility needs at the transit centers (i.e., bike parking, bikesharing, etc.)
TDM Assessment Work with the WCCTAC Transportation Demand Management (TDM) Program Manager to review and assess alternative TDM strategies. The objectives of the assessment are to understand barriers that may be preventing employers and employees from availing themselves of existing program benefits, identify opportunities to further promote TDM incentives, and consider potentially new TDM initiatives to address constraints and opportunities.
Transit Center Assessment Conduct field work to document and confirm all existing amenities. This shall provide the foundation for enhancement opportunities.
• Number of parking spaces, • Lighting and other safety and including location of preferential security features ridesharing spots and other special • Shelters and benches for safe and parking considerations comfortable waiting areas • Secure bicycle parking – racks and • Landscaping and shaded areas lockers • Other amenities such as coffee • Drop‐off locations stands, food, etc. • Taxi pick‐up stands
Parking Assessment The assessment shall consist of several inter‐related tasks described below:
Review Existing Parking Programs, Policies and Practices. Collect and review relevant planning documents and existing data to fully document current parking codes for new
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development, including requirements for off‐street spaces and other related parking policies and practices. This shall include review of municipal codes and ordinances related to TDM measures that may reduce parking requirements. The objective is to define and describe existing conditions.
Conduct Parking Demand Analysis. Review the variables that influence parking demand. The variables include parking pricing and capacity, and transit service availability within a half mile, including frequency, schedule coordination and fares, bike parking, and other factors. The purpose of this analysis shall be to assess how various policies and practices impact demand.
Conduct Windshield Survey. Conduct a windshield survey of parking use for key time periods throughout the day at the existing center if current data is unavailable. A windshield survey is not needed for PDAs.
VIII. Step 6 ‐ Summarize Major Constraints and Opportunities
Based on Tasks 1 through 5, preliminary findings and potential opportunities should be summarized for each existing center and PDA. It should call out major limitations in transit access and identify opportunities for improvement.
IX. Step 7 – Identify Preliminary Transit Enhancement Strategies
Based on the efforts conducted in Steps 1 though 6, a draft list of transit enhancement strategies shall be prepared. Conceptual cost estimates shall be developed for each improvement. Physical strategies are often best illustrated on aerials.
X. Step 8 – Conduct Outreach Meetings
Various outreach methods are available to obtain community input, several of which are described below.
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Focus Group Meetings: small group meetings that include 6 to 15 people. These meetings focus on a limited number of topics. The meetings can involve a mix of different stakeholders or individual stakeholder groups (i.e., transit agencies, employer commute coordinators, etc.).
Community Open Houses/Design Charettes: these events are typically open to all community members and can be used to obtain input early in the process to define specific needs and/or later in the process to obtain feedback on draft improvement strategies.
Project Web Site: a project Web site can be used to allow community members to track progress on the assessment and to view information presented at public meetings. The Web site may also include materials developed during the walking and cycling audits and other field surveys. Users could leave comments on proposed strategies, as well as participate in an online survey.
XI. Step 9 – Prepare Technical Report
The Technical Report shall document the study purpose and need, existing conditions, findings, and recommendations. This shall include a list of individual strategies, improvement costs, and parties responsible for implementation. Where appropriate, the list of strategies shall be prioritized based on technical factors and community input.
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