CONNAUGHT HALL Handbook 2015/16 for students in self-catered flats and studios
INTERCOLLEGIATE HALLS OF RESIDENCE On behalf of all the Hall staff I Connaught Hall is predominantly undergraduate, wish you a warm welcome to currently housing approximately 230 students. Conveniently located in historic Bloomsbury, Connaught Hall, and to London this central London location is a few minutes for all those who are new to from Euston and about 10 minutes from King’s the city. We aim to provide you Cross/St. Pancras which offers numerous tube, with a place you are proud airport and rail links, including the Eurostar. It is and happy to call home for the also close to Russell Square tube station, and a short walking distance from The British Library, 2015/16 academic year. The British Museum, Senate House, many of the
Leaving home to live at university is an exciting Colleges of the University of London as well as a experience and we aim to provide a secure, variety of markets, restaurants, pubs, shops and supportive, and friendly environment in which other attractions and amenities. our residents can study and socialise. We want Connaught Hall 36-45 Tavistock Square, your stay to be as enjoyable and problem-free as London, WC1H 9EX possible so all the key information relating to living T: +44 (0)20 7756 8200 in our accommodation is set out in this handbook. Please do read the handbook, which also forms Connaught Hall provide accommodation on 6 part of your Licence Agreement, as you will need floors for 236 male and female students. This to refer to it during your stay. includes 203 rooms with basins and shared bathroom facilities, 5 twin rooms with basins and During the first few weeks of term and your first shared bathroom facilities, 17 en-suite rooms, 2 few weeks here at the Hall, it will seem like you are double studios and one 2 bedroom flat. being bombarded with information about all sorts of things, for example clubs, societies, events I do hope you will have many positive experiences etc, a lot of which you will feel has no relevance and make very good friends during time here. to you. I would encourage you, however, to take Remember that you are not alone; there is the the time to read things through properly and give Warden, Hall Management staff and Senior things a try. Life at University is what you make Members here to talk to if you have any concerns of it, and nowhere is this more tangible than here whatsoever. During the year we will ask you to at the Hall. We have provided you with the basic complete our annual survey where you could win facilities, but it is you that can give the Hall its life an iPad mini or amazon vouchers. So I do hope and spirit. I strongly urge everyone to participate that you will take the time to let us know how we in the elections for the JCR Committee, a group are doing. made up of residents who arrange events and Finally, we look forward to welcoming you and facilities within the Hall, and to let them know your hope you make the most of your time with us. ideas as to what you would like to see here. DavidStephens Head of Residential Accommodation
INTERCOLLEGIATE HALLS OF RESIDENCE
UNIVERSITY OF LONDON
CONTENTS
1. Introduction ...... 4 7.2.4 Termination of contract . . 16 13.5 Noise ...... 26 1.1 Residents’ Handbook . . . . . 4 7.2.5 Summer Vacation Rooms . 16 13.7 Illegal Activity by Residents . 28 1.2 Other Documents 7.2.6 Staying another year . . . 17 13.9 Use of Hall ID Cards . . . . 28 and Regulations ...... 4 7.4 Fe e s ...... 17 13.10 Occupation ...... 28 7.4.2 Meals ...... 17 2. Hall Administration and Security 5 14. Fire and General safety . . . .29 7.4.3 D e bt ...... 17 2.1 Hall Management Team . . . . 5 14.1 Personal Responsibility . . .29 2.2 The Warden’s Team . . . . . 5 8. Housekeeping ...... 18 14.2 Fire Safety ...... 29 2.3 Hall Reception ...... 6 8.1 Cleaning ...... 18 14.4 Fire Procedure ...... 29 2.4 Finance Office ...... 6 8.2 Waste Collection ...... 18 14.5 Fire Drills and Sounder Test . 29 8.3 Bed Linen ...... 18 14.6 Deliberate Tampering with 3. Getting Help ...... 8 8.4 Room Inventory 18 Fire Safety Equipment . . . . . 30 3.1 Emergencies ...... 8 8.5 Care of Rooms and 14.7 Electrical Safety ...... 30 3.2 First Aid, Illness and Accidents . 8 Hall Property ...... 19 3.3 Reporting of Injuries and 15. Fire Action Procedure . . . . 31 8.6 Right of Staff to Enter Rooms . 19 Dangerous Occurrences . . . . . 8 16 Security ...... 32 9. Maintenance ...... 20 4. Hall Facilities and Amenities . . 9 16.1 Room Keys ...... 32 9.1 Reporting Faults ...... 20 4.1 Heating and Hot Water . . . . 9 16.2 Lost Property ...... 32 4.2 Laundrette ...... 9 10. Catering ...... 21 16.3 Valuables, Insurance 4.3 Courtyard Garden . . . . . 10 10.1 Meals ...... 21 and Theft ...... 32 4.4 Common rooms ...... 11 10.2 Meal times ...... 21 17. Metropolitan Police Stay 4.5 Bar ...... 12 11. Guests and Visitors . . . . . 22 Safe Guide ...... 33 4.6 Music Room ...... 13 11.1 Guests ...... 22 17.1 Everyday Safety Advice . . . 33 4.7 Storage ...... 13 11.2 Guests’ Behaviour . . . . .22 4.8 TV Licence ...... 13 18. Transport ...... 34 11.3 Limits on Number of Guests . 22 18.1 Walking ...... 34 5. Mail and Internet ...... 14 12. Your Welfare ...... 23 18.2 Bicycles ...... 34 5.1 Mail ...... 14 12.1 Pastoral Care in Hall . . . . 23 18.2.1 Bike store ...... 34 5.2 Internet ...... 14 12.2 Confidentiality ...... 23 18.2.3 Bicycle safety . . . . .34 6. Keeping up to date ...... 15 12.3 Registration with a Doctor . . 24 18.3 Public Transport ...... 34 6.1 Your Email Address . . . . . 15 12.4 Medical Details Form . . . . 24 18.4 Car Parking ...... 34 6.2 Hall Notice Boards . . . . . 15 12.5 Medical Problems . . . . . 24 19. Problems and Complaints . . 35 7. Arrival & Departure, 13. Discipline in Hall ...... 25 20. Map of location ...... 36 Deposit & Fees ...... 16 13.1 Dealing with Disciplinary 7.1 Licence Agreement . . . . . 16 Problems ...... 25 7.2 Period of Occupancy . . . . 16 13.2 Discrimination and 7.2.1 Arrival ...... 16 Harassment ...... 25 7.2.2 Flat swaps ...... 16 13.3 Smoking ...... 25 7.2.3 Departure at the end 13.4 Drugs and Intoxicating of the year ...... 16 Substances ...... 26
UNIVERSITY OF LONDON 1. INTRODUCTION
1.1 Residents’ Handbook
This Handbook aims to help you understand the Hall, its structure, and normal procedures. It forms part of your accommodation agreement with the University, and should be read in conjunction with, and interpreted so as to be consistent with, the Intercollegiate Halls of Residence Licence Agreement. You are expected to observe the letter and spirit of these conditions; any breaches will be dealt with under the Student Disciplinary Procedure and may lead to you being ordered to leave the Hall.
1.2 Other Documents and Regulations
In addition to this Residents’ Handbook, you need to be aware of the University of London Intercollegiate Halls of Residence Licence Agreement.
Licence Agreement for studios. Licence Agreement for flats.
Connaught Hall website Further information about the Hall can be found here.
CONNAUGHT HALL
page 4 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON HALL 2. HALL ADMINISTRATION MANAGEMENT AND SECURITY
Alice Coote-Cowling 2.1 Hall Management Team Hall Manager The Hall Management Team look after the halls’ buildings, furnishings, and finances, and are responsible for all services & facilities. They also work closely with the Finance Office to ensure fees are collected. The Hall Julie Thorp Management team are your first point of contact for accommodation, catering, Assistant Hall health & safety, maintenance, and housekeeping issues. Manager
Hall Office location: Connaught Hall Office opening hours: 09:00 – 17:00 (Monday to Friday) Email: [email protected] Telephone number: 020 7756 8200
2.2 The Warden’s Team Email: [email protected] Telephone number: 07 907 753 894 WARDEN’S The Warden is a resident TEAM member of staff responsible This direct-for-residents phone is for welfare & pastoral care, discipline not turned on 24/7 so do not use for & conflict resolution (including noise emergencies; the Senior Members can Adrien Clark complaints), re-admissions, out-of-hours contact the Warden 24 hours, 365 days a Warden emergency cover, and community & year on a different number. social life including the Residents’ Club Senior Members Committee and Hall bar. Senior Members Five Senior Members – who are Shehzad Kiani The Warden is a full-time specialist experienced, usually postgraduate accident & emergency doctor at University students – support the Warden in his Daniel Hegman College Hospital; he is available in Hall on duties. The Senior Members all live in Hall Megha Harish a part-time basis, usually in the evenings and are available in the evenings and at and at weekends. The Warden can weekends. Senior Members are a useful Jingda Liao normally arrange an appointment within 72 first point of contact where a situation Marie Page hours of receiving a request by email. can usually be resolved with one of
your peers without going straight to the Louis Mignot Warden’s Office location: Warden or Hall Manager. The duty Senior Ground floor Connaught Hall Member can be contacted at the Security Office opening hours:Check http:// Reception, between Monday to Friday, openoffice.connaught-hall.org.uk for the 6pm – 8am and Saturday/Sunday, Warden’s office hours 8am – 8am.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 5 How the team can help damage to property. The Warden has a wealth of experience in The Warden and Senior Members are here to offer support and offering front-line advice and support, and is ready to discuss guidance with problems such as academic difficulties, health these and any other issues if the need arises. or emotional issues, social concerns, and disputes between The Warden and his team endeavour to deal with any problems residents. They will support you throughout the time you live sensitively and confidentially and will never discriminate against in Hall and will provide and enhance opportunities in Hall for anyone because of their age, race, religion, national origin, gender, residents’ personal, social, academic and cultural development. disability, or sexual orientation. Students in Hall are often living away from home for the first time. Please do talk to a member of the team if you want a bit of extra The Warden and his team know that students can encounter help and support with anything that is bothering you. No problem problems with loneliness, social isolation, bullying, conflicts related is too great or too small. The Warden and Senior Members enjoy to religion or sexuality, depression, eating disorders, pregnancy, meeting residents so please introduce yourself and have a chat illness, drug and alcohol abuse, self-harm and suicidal thoughts, any time you see them around the Hall. as well as antisocial behaviour, noisy neighbours, theft, and
2.3 Hall Reception
Security staff are available at reception 24 hours a day. Reception is your first point of call for any questions or help with any emergencies that arise: the security staff can always put you in contact with the right person to help.
You can purchase guest meal tickets here and this is the place for all guests to be signed in.
To call reception from your room: 0 or 020 7756 8200
2.4 Finance Office
Accommodation fees and deposits are dealt with by the Accommodation Finance Office. Fees queries must be made at the Accommodation Finance Office not the Hall Management Office.
We encourage you to pay online: https://epay.london.ac.uk Finance Office email: [email protected] Finance Office telephone number: 020 7862 5772 Finance Office Address: Accommodation Finance Office, 4th Floor Student Central Building, Malet Street, London WC1E 7HY
page 6 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 2.5 Housing Services 2.6 Entry to the Hall, Hall Cards and Keys
Housing Services forms part of the You will be given a Hall ID card when you arrive. Your Department of Shared Services (Students ID card is your proof of residence and of entitlement to and Graduates) and provides a one-stop housing Hall services and facilities. You must carry it at all times when in service for students and staff who are looking for the Hall, and may be asked to produce it at any time by a member accommodation. Housing Services constitutes three of staff. Please note that the ID card is for your personal use only. teams: You will be given a Hall ID card upon arrival, provided you have: The Reservations Team is responsible for the • paid your deposit in full; allocation of all of the University’s accommodation and deals with room allocations and admissions, room • accepted the offer online; swaps, contract extensions and cancellations and the administration of readmission applications. • returned a completed medical details form;
Email: [email protected] • and provided 3 passport size photographs of yourself. Telephone: 020 7862 8881 Address: Housing Services, 4th Floor Student Central Front-of-house staff are required to see your Hall ID card to allow Building, Malet Street, London WC1E 7HY you entry to the Hall. Please co-operate with them.
The Private Housing Team provides advice and If you lose your room key you can obtain a replacement from support to students who look for and live in the reception 24 hours a day. Reception can also take requests for private rented sector. The team maintains a database replacement ID cards 24 hours a day. A replacement ID card will of rented accommodation offered by registered be produced by the Hall Management Office the next working day, landlords, letting agencies and larger, private and left at reception for collection. providers. There is also a comprehensive housing You will be charged £6 for a replacement ID card and £20 advice service and organised annual events such as for a replacement key or access control card. However if you the May Housing Fair and September Flatmate Finder find the lost key within 14 days, this charge will be cancelled. days. Unfortunately we are unable to cancel replacement ID card Email: [email protected] charges as a new card would have been made up for you. If you Telephone: 020 7862 8880 lose your room key a second time, we will change the lock at a cost of £40. No cash is accepted at our receptions and an invoice The Head Leasing Team sources affordable and will be emailed to you for payment. well-located, privately owned accommodation which is subsequently rented to the students of participating Our security staff are here to keep the Hall safe from intruders and colleges and managed by the University of London. to ensure everyone coming into the Hall has a right or a reason to be here. We need you to help us by following some simple rules Email: [email protected] about access to the Hall. These regulations are designed with your Telephone: 020 7862 8880 safety in mind so please co-operate with the security officers and We regret that the office staff based in Connaught do not ask them to waive the rules Hall are not able to deal with contract terminations or Never admit anyone to the Hall unless you know them; do not let moving flats: all such enquiries must be made directly strangers follow you in. Ask security to help challenge anyone who to the Reservations Team. is following you.
Always follow the procedure for signing in your guests, and make sure they sign out. Do not sign anyone in on behalf of someone else: the guest then becomes your personal responsibility – ask yourself if you can really trust them that much.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 7 3. GETTING HELP
3.1 Emergencies
A member of staff is available 24 hours a day. Simply ask at reception and they will put you in contact with the staff member on duty. During office hours, the Hall Management Team are available in the General Office in Connaught Hall. You may approach them for assistance The telephone number for all with any urgent problems. emergency services (police,
At night and at weekends, a Senior Member is on call to ambulance, fire brigade) in the help with any emergencies. You can contact the Duty United Kingdom is 999. Senior Member any time by asking at reception. The Duty If you need to contact the police but it’s Senior Member can contact the Warden for backup or not an emergency, you should call 101. further help and advice at any time. If you need medical help but it’s not an 3.2 First Aid, Illness and Accidents emergency, call 111.
In the case of non-emergencies, residents should normally
call their doctor (GP) directly, which is a benefit of registering reception staff are unable to provide such (see 12.3). In the case of a medical emergency, you should items to residents. If you need access dial 999 (mobile) or 9-999 from your room’s handset. If to first aid equipment and do not have help is needed, contact the Hall Management Team your own, please ask to speak to a (during office hours) or the Senior Member on duty; Duty Officer (outside of office hours) we can call your GP or arrange transfer to hospital. If or a member of the Hall Management you make a direct call for a doctor or an ambulance, it is Team (during office hours), who may be important to notify reception. able to assist. Although it is frustrating, for legal reasons even the Hall’s first aiders Residents may report to the nearest accident and are unable to give out medication of any emergency (A&E) facility. Local hospital (Accident & kind (including Paracetamol), and so no Emergency), UCLH (University College Hospital), 235 Euston medication is kept in first aid kits or at Road, London, NW1 2BU, T: 0845 155 5000 reception. NHS 111 – for whenever you need urgent help or advice but it is not life threatening. You just need to dial 111 on 3.3 Reporting of Injuries and Dangerous Occurrences any phone. The website http://www.nhs.uk/NHSEngland/ AboutNHSservices/Emergencyandurgentcareservices/ Any incident occurring in the Hall that Pages/NHS-111.aspx has further information and advice. results in potential or actual injury must be reported to the reception. A member Residents should keep their own first aid equipment (e.g. of the Hall Management Team or the plasters and bandages) and medicines, as the Hall’s first Warden will follow up. aid kit may only be used by the Hall’s first aiders, and
page 8 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 4. HALL FACILITIES AND AMENITIES
4.1 Heating and 4.2 Laundrette Frequently asked questions Hot Water I have forgotten my password/ Washing machines and username what do I do? Call the In line with the University tumble dryers are available Student Helpline and we can reset your password and notify you of your Heating and Cooling Policy, Residential in the Launderette. To use the username Accommodation aims to ensure that machines please obtain your free top each Hall of Residence is comfortable up card from reception and follow I have topped up my card and have forgotten the pin code for the pin mate for our building users. Heating is the instructions on how to add credit machine. Call the Student Helpline and usually switched on during October at http://www.washstation.co.uk/ If we can remind you of the pin code. and switched off in April (weather you lose your card and require a I topped up my Washstation card but permitting). replacement, please ask at reception the balance hasn’t changed when I present my card to the washer/dryer. for a new card. The times the heating is programmed Have you been to the pin mate machine to come on are: in the launderette? After topping up your card, make a note of the pin code. Then enter this into the pin mate Mon – Sun: 07:00 – 11:00 machine to activate your credit. 15:30 – 23:00 WASHING MACHINE TUMBLE DRYER INSTRUCTIONS INSTRUCTIONS When registering my Washstation Card Hot water is provided at all times, the card number is not recognised, why is this happening? depending on usage by building users. Make sure you’re not including the “SN” at the beginning of the number but do Please also note that Halls are large include the dashes (-). The number is buildings and as such some building located on the back of the card. If you are still experiencing problems call the users may find them cooler than a Put clothes Check drum and student helpline. domestic house. It is important that in machine remove any lint inside If I lose my card can I transfer the appropriate warm clothing is worn. balance? No, all credit on a card is non Free standing heaters are not permitted transferable.
to be used in any hall, unless one I am leaving university and there is still has been provided to you by the Hall credit on my Washstation Card is this refundable? Any credit remaining on Management Team, should there be a the laundry card is non-refundable as problem with the room radiator. This is Put detergent Put clothes stated on the back of the card. into the drum in drum due to health and safety considerations, What happens if I experience a problem and for environmental reasons. with a machine? Please call the student helpline and report the problem and location.
How do I obtain a refund? Please call Please note that a £2 charge is the student helpline where someone applicable for replacement cards and a Close door close door can deal with your request. £10 charge for not returning your card at What credit Cards are accepted when the end of the year. topping up? You can use MasterCard, Visa or Switch.
Further advice and tips are available here: http://www.washstation.co.uk/ Customer helpine 0800 141 2331
The launderette is located on the lower Hold card in front Select required cycle ground floor. Iron and ironing boards of card reader are available in pantries on all floors.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 9 4.3 Courtyard Garden Music, ball games, frisbee, and private parties are not permitted in the Hall garden. Please keep noise The Hall’s private courtyard garden is available for peaceful to a minimum at all times in the garden. Be careful enjoyment between 08:00 am and 11:00 pm. The door to not to use the garden at night, when it is closed the garden is alarmed overnight, and CCTV is in operation. to prevent noise disturbance to rooms facing the Keep the garden tidy and remember that other residents courtyard. Barbecues are not allowed without prior may be trying to sleep or study in the rooms overlooking written permission from the Warden. Alcoholic the courtyard, so please try to be quiet. beverages purchased from anywhere other than the Connaught Hall bar may not be consumed or brought into the garden in unsealed containers between the hours of 19:00 and 23.00, or during the hours of operation of a temporary event notice.
page 10 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 4.4 Common rooms
There are two social areas / TV rooms in the basement: the Bell are available in the Bell Room. Room and the Bamforth Room. They are for the enjoyment of The Lang Room on the lower ground floor has two internet all residents, so please treat them with respect. The televisions terminals for residents to browse the web. File downloading and and DVD players, etc., belong to the Residents’ Club, so any disk drives, etc., have been disabled. problems should be reported to [email protected]. uk. The Bell Room has a table tennis table and table football. The Convocation Trust Study Room on the lower ground floor Bats, balls, etc., are provided and managed by the Sports Officer is for private quiet study mainly by students sharing twin rooms. ([email protected]). The Bamforth Room has a Please do not eat there or use the room for group study; and do FreeSat box giving access to a wider range of TV channels than not leave your work out on the desks.
The same rules about smoking and noise If the common rooms are misused, left apply to the common rooms as in your dirty, or become a focus for noise or own room. other antisocial behaviour, they may be closed indefinitely. Private parties are not allowed in the common rooms except with prior written Alcoholic beverages purchased from permission from the Warden. anywhere other than the Connaught Hall bar may not be consumed or Ball games, frisbee, etc., (with the brought into the Bell Room in unsealed exception of table tennis) are not allowed containers between the hours of in the common rooms. 19:00 and 23.00, or during the hours of Guests may not sleep in the common operation of a temporary event notice. rooms.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 11 4.5 Bar Please use the bar responsibly: it will be closed indefinitely if A wide range of alcoholic and non- atmosphere of our Hall would be it becomes a focus for poor alcoholic drinks are available at very much poorer without it. behaviour. Use of the bar is a reasonable prices in the basement The fact that our bar is managed privilege of membership of the bar, run by the Residents’ Club and staffed by students for the Residents’ Club and may be Committee (more information here: Residents’ Club Committee gives it withdrawn by the Warden or the 8.2.5 Management of the bar) under a sense of informality, familiarity, and Residents’ Club Committee. the supervision of the Warden. There homeliness; these are some of our Alcoholic beverages purchased is also a pool table in the bar. bar’s best attributes. But it is still a from anywhere other than the The bar is open most evenings from “real” bar, with a licence, subject to Connaught Hall bar may not be 08:00 to 11:00 pm. the Licensing Act 2003. And it must consumed or brought into the bar remain commercially viable. in unsealed containers between All the bar staff are resident students; the hours of 19:00 and 23.00, or it is a great way to get know people Use the bar. Bring your friends. Drinks during the hours of operation of a in Hall and can provide some useful prices are very reasonable and it’s temporary event notice. Alcohol extra cash! Email the Bar Manager for probably the friendliest bar in London. will not be served to persons under more information: bar@connaught- You don’t have to drink alcohol to 18 or who are already intoxicated. hall.org.uk. enjoy the atmosphere in our bar. Bar staff may refuse to serve any We are very lucky at Connaught Hall Please don’t bring your own drinks person and do not have to give to have our own bar, run by and for into the bar. a reason. They may require any the residents. Our bar is a welcoming, person to leave the bar at any time Use the bar responsibly: don’t get friendly social space and the focus for disorderly conduct. blind drunk, start fights, or go out into of many of our Hall celebrations and the garden from the bar after 11pm. events. The social life and community It’s your bar. Look after it.
page 12 | Intercollegiate Halls of Residence 4.6 Music Room
The Music Room can be found on the lower ground. Please see reception for more details. As with all the halls common rooms, the music room will likely be used by many residents; so please treat the room with respect and ensure this area is left tidy.age
4.7 Storage
Unfortunately there are no additional areas for students to store their possessions. All your luggage will need to be stored in your room. If you do need additional storage, please contact reception who may be able to recommend a local company. Please also note that the University will not act a Bailee if you leave behind items in your room. Any items left in your room, after you have vacated, will be treated as rubbish and disposed of accordingly.
4.8 TV Licence
If you have a television in your room, it is your responsibility to get a TV Licence. For further information, please check the TV Licence website http:// www.tvlicensing.co.uk/ A Licence is required for each separate room.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 13 5. MAIL AND INTERNET
5.1 Mail 5.2 Internet
Mail is sorted by room number into the pigeon- Every room has a data socket for connection to hole mailboxes in reception after a delivery. the internet. We will provide a suitable cable but Parcels and registered mail are kept behind the desk and a your computer must be fitted with a LAN card to access note put into your mailbox to alert you. Please check your the service. mailbox regularly. Wi-Fi is available in the reception lobby, dining hall, and When giving your address for correspondence or common rooms. You will need to log in using an Eduroam deliveries, please use this format: account, available from your college (often, this is your “.ac. uk” email address and your college email password). Your Name Room Number Your internet connection is provided for academic use only. Connaught Hall 36-45 Whilst there is no problem with limited non-academic use Tavistock Square the following are not permitted: London WC1H 9EX • Business use;
Mail received for residents who have left the • Abusive or obscene material; Hall is returned to the sender. We regret that we
are unable to store or forward mail received for • Abuses of copyright or data protection; you after you have left the Hall at the end of your contract. • Excessive use.
It is your responsibility to keep your computer virus free. Any computer which causes a problem for the network, e.g. through suspicious downloading of music or video files, through having a virus etc. will be disconnected without notice. The University will not be responsible for any lost material should a computer be disconnected. Computers will be re-connected once the owner has contacted the help desk to discuss the problem. This disconnection will count as a warning – further problems may lead to computers being disconnected permanently. Illegal use may be reported to the police.
Report any problems with your internet connection to University of London Network Services on 020 7862 8092 or email [email protected] Monday to Friday between 9am – 5pm.
To check your internet weekly internet usage, please go to http://myinternet.swan.lon.ac.uk
Further information on using the internet and conditions of use can be found here.
page 14 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 6. KEEPING UP TO DATE
6.1 Your Email Address 6.2 Hall Notice Boards
It is important that you tell us if you change your Please check the notice boards at least once a @ email address. Most communication, including @ week for notices that might affect you. Notice invoices, disciplinary letters and fines from the University of boards are for approved notices only. University Ordinance London to residents is by email. Many residents use their 17 sets out the rules for using notice boards: in summary, parents’ email address on their Hall application form if they you must not circulate any poster or other communication are away during the summer before moving to London, for which is offensive, intimidating, indecent, or illegal or which example; this the only email address we will have for you, might make others fearful or apprehensive. The same rules so please update it! Updating your email address is your apply to posts online and on social networking sites. responsibility and failure to do so will not be taken as an excuse in disciplinary or financial matters. No offensive material is permitted to be displayed either inside or outside of rooms. The Warden is the arbiter of Please ensure the Hall Office has your current such matters and his or her decision is final. email address on file, otherwise you will not receive important announcements and you might miss payment deadlines, etc.
Just email [email protected] or [email protected] with your new address.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 15 7. ARRIVAL & DEPARTURE, DEPOSIT & FEES
7.1 Licence Agreement If you are required to move for management reasons, you will be given as much notice as practical and the Read your University of London Intercollegiate University will so far as possible try to ensure that you Halls of Residence Licence Agreement are moved into accommodation of a similar type to carefully. It contains full details of period of occupancy, the original accommodation. If this is impractical the termination of contract, etc. It is essential that you read the University will ensure you are not required to pay more Licence Agreement for details and regulations not covered for your accommodation. If the accommodation here. you are moved to is cheaper than your previous Only persons mentioned in your application form will accommodation, you will be credited with the be permitted to reside in the accommodation. Family difference between any payments you have already members and all other additional residents must be made and those which become due at cheaper rate. registered and may not remain in the Accommodation once you have left. Children are only permitted to reside in 7.2.3 Departure at the end of the year designated family accommodation and are not permitted You must leave by 10:00 am on the last day of your in double studios. contract. You must sign out at reception and return 7.2 Period of Occupancy your flat door key and ID card. If you do not sign out, you will continue to be charged for your flat. A charge Your period of occupancy is 13th September will be levied if you do not return your key or card. 2015 to 27th August 2016. It may be possible Please put rubbish in bin bags and leave your room to arrange an earlier arrival or later departure, but this tidy. Unreported damage to your room or furniture will cannot be guaranteed. There is no reduction in fees for be deducted from your deposit and a cleaning charge late arrivals; early arrivals will be charged for extra nights will be subtracted if your room is in an unsatisfactory at the term time rate. Please note that the end date of the state. contract cannot be amended. 7.2.4 Termination of contract 7.2.1 Arrival IYou can give three months’ notice to end the You should arrive after 10:00am on your arrival date contract. For further information on ending your (2pm during the academic year to allow time for your contract, please contact the Reservations Team. An room to be cleaned). Report to reception upon arrival administration fee of £30 and £20(inclusive of VAT) for and you will be given a flat key and front door fob. You a replacement bedding pack will be charged. See are deemed to be in residence from when you take your Licence Agreement. your key. 7.2.5 Summer Vacation Rooms 7.2.2 Flat swaps Limited rooms are available in the Halls for students Requests for flat swaps are dealt with exclusively by wishing to extend during the summer. Unfortunately the Reservations Office based at Student Central, and due to refurbishments and group bookings, we will only be considered after the middle of October cannot guarantee that you would be able to stay in the when everyone has moved in: email info.halls@london. same flat. Further information is sent out during the ac.uk. We regret that the staff at Connaught Hall Academic year on locations, rates and availability. cannot approve requests for flat swaps.
page 16 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 7.2.6 Staying another year 7.4 Fees
There are a limited number of rooms available for £ The amount of the Fees is as set out in the students who wish to stay for another academic year. Particulars of Offer. If you pay your hall fees Information on eligibility and how to apply for these online and in full, for the whole academic year, by midnight rooms is sent by our Allocations Office via email during on the 15th October a 2% refund will be applied to your the year. account. This refund is only available to students who pay in full using Epay site https://epay.london.ac.uk/open. 7.3 Deposit To assist our residents in paying the Fees, the following £ The University typically holds a deposit options are available: equivalent to 28 days for flats and studios • Within 14 days of the invoice due date; or (except Clandon House where a deposit of £500 applies) as security for carrying out your obligations under the • In 7 equal instalments from October to April. agreement. After this agreement ends, the University will retain any outstanding balance on your account, and may There is also the option to amend the due date of the also charge for the following: Fees, if agreed by the Finance team and the dates are per the SLC loan. This is subject to the relevant paperwork • Loss or damage to any part of the Hall or its property, being presented in evidence. or if extra cleaning is required in your room because of, for example, cigarette odour or nicotine staining to paintwork. 7.4.1 Interest Charges
• The cost of damage to common areas or theft of Hall Interest charges may be levied for late payment. property (including cutlery and crockery from the dining Where levied, interest is charged at 4% above the hall) that cannot be attributed to anyone in particular Royal Bank of Scotland Base Rate from the date may be divided between everyone’s deposits. payment became due.
If at any time the Deposit is insufficient to meet the costs 7.4.2 Meals reasonably incurred by the University in connection with any breach or non-compliance issue, you will pay the The cost of meals is not included in the Fees. University promptly on demand such further sums as shall Cooking facilities are available in your flat. be reasonably required. Failure to make prompt payment 7.4.3 Debt will result in additional legal costs being incurred in the pursuit of this debt. Should you not pay your Fees or other sums due under the terms of this Agreement by their due date, Deposit refunds will usually be made within 28 working the University will take all necessary legal action to days of the end of the tenancy. Please note that refunds recover the debts and the cost of doing so will be will be made by bank transfer and the £25 registration passed on to you. fee paid with the deposit is not refundable under any circumstances. It is imperative that, should you have any problems with payment of Fees, you contact the Finance Office and/or your College welfare department as soon as possible to discuss your options.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 17 8. HOUSEKEEPING 8.2 Waste Collection Rubbish and recycling must be emptied 8.1 Cleaning into your nearest pantry bins. Our in house cleaning team empty these bins seven days a week The Housekeeping team deals with cleaning (except bank holidays). Do not leave your bin outside your of main common areas of the building, and door, as this may obstruct escape routes and pose a fire maintains the Hall’s linen and bedding supplies. Residents hazard. can contact the Housekeeper via reception or speak of the Hall Management Team if they have any concerns or You are required to comply with the University of London queries about cleaning or related matters. Cleaning is not Waste & Recycling Policy by separating your waste into provided for flats. recyclable and non-recyclable waste.
Keep food items in sealed containers (e.g. plastic food Each hall also has a large recycling bin for mixed glass, storage boxes) at all times, and clean up crumbs and other general waste and mixed recycling. These are located at; food waste from your floor. If you leave food out, it is very Connaught@ Hall, Basement opposite the bar. likely that you will attract mice to your room. We will not 8.3 Bed Linen usually be able to move you to another room and mice can be very difficult to get rid of! You will receive a bedding pack at the beginning of the year; the pack is yours to keep, Disciplinary action may be taken if you and includes a pillow, pillowcase, sheet, duvet, duvet cover persistently fail to maintain your flat in a and towel. You are responsible for cleaning this linen or any reasonably hygienic condition. Please also other bedding that you may buy for yourself. Any resident note that additional charges may also be that does not complete the full contract will be charged for applied to your deposit if you leave the flat in an this bedding pack. unsatisfactory state. @ 8.4 Room Inventory
On your arrival, you will receive a room inventory which you must complete, sign, and return to the Hall Office within fourteen days of your arrival in Hall.
You must check the contents of your flat against the inventory list, making a note of any discrepancies and/or damage. Please include any stains or marks on furniture or carpets and also any damage to the outside of your door.
If you do not complete and return your inventory form, you may find deductions will be made from your damage deposit for existing defects: for if you do not tell us about Please inform the Hall Management Team or a the problem when you move in, at the end of the year we Senior Member if you suspect a pest infestation shall assume that you were responsible for the defect. by dialling 0 for reception, emailing us at info. [email protected] or coming in to speak to us at the office based in Connaught Hall. There is a 24 hour response time during the weekday and 5 days to rectify the problem.
page 18 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON Where possible any damage or missing items that you However, if damage is caused by negligence, unreasonable report on your inventory form will be rectified. On your behaviour, or vandalism, those responsible will be charged the departure, we will check your room and you will be held full cost of repair or replacement, labour, and administration responsible for any damage not listed on the inventory; you charges; if immediate payment is not forthcoming, a deposit may be charged for any repairs. deduction will be made. If individual responsibility cannot be established, the costs may impact on funding available for other Please report to the Hall Office any damage etc. that improvements throughout the Hall; you are therefore urged to occurs throughout the year. That way, we can correct the report anyone whom you suspect of causing damage. problem for you and, if the damage is genuinely accidental or due to normal wear and tear, you may not have to pay Vandalism is a serious offence against all other residents, staff, for the repairs. At the end of your stay, you may be held and the University, and those causing wanton damage will be liable for any damage not previously reported. pursued rigorously, with the help of the police if necessary. Those responsible will be dealt with severely under the student 8.5 Care of Rooms and Hall Property disciplinary code and may be required to leave the Hall.
Posters Room Checks Pin boards are provided in most study Room checks will be undertaken to reclaim any crockery and bedrooms for you to use. Please do not use nails, screws cutlery taken from the dining hall and remove any fire hazards. and adhesive tack (e.g. Blu Tac) to attach poster or You will be given notice to remove any other unauthorised pictures to the walls, other than the pin boards. Any marks items, or risk having them confiscated on the wall will incur a charge on your deposit for cleaning or repainting. Fire regulations prohibit posters from being 8.6 Right of Staff to Enter Rooms stuck to fire doors (including the door to your room). You will be given prior notice wherever possible, Furniture but this specifically excludes circumstances where Furniture and fittings must not be removed from your study immediate access is required to uphold discipline, for urgent bedroom, nor brought into it from the common rooms. health or safety reasons, or in connection with criminal matters. Furniture and other items must never be left in the corridor, The cleaner will come into your flat daily to empty your bin. where they may block fire escape routes. Your flat is a workplace for Hall staff and contractors. You Windows must keep your room in a clean, tidy, smoke-free and hygienic Many windows have limiters fitted so they cannot be fully condition so that it is a safe place to work; and so that our staff opened; this is to prevent people from climbing through the and contractors including the Hall Management Team; the window. Please do not remove or damage these Warden and/or Senior Members are able to undertake the work safety features. that is required (e.g. cleaning, maintenance, welfare etc.). Remember to lock your windows and doors whenever you leave your room.
Damages and vandalism You must do all you can to look after the Hall and to maintain the furniture and fittings. Where genuinely accidental damage is reported to the Hall Office, charges for repair or replacement will be reviewed on the merits of each case.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 19 9. MAINTENANCE
ONE TWO THREE PRIORITY EMERGENCY URGENT NON-URGENT REPAIRS REPAIRS REPAIRS
Repairs that affect material Danger to the health or Classification comfort or convenience of Day to day repairs. safety of residents. residents.
Flood, gas, escape, electric Broken light fitting, broken Failure of heating, hot Examples shock, broken windows shelf/drawer, dripping tap water, power failure etc... etc... etc...
Aim within 24 hours of Aim within five working Aim within 28 days of Time to attend report of defect. days of report of defect. report of defect.
9.1 Reporting Faults Planned maintenance works
Report it! We will endeavour to give you as much notice as possible regarding planned maintenance works. If works will require If you notice a maintenance problem in your flat or in entry to your room, we endeavour to always give at least seven common areas of the Hall – including things like broken days’ notice. However, this may not always be possible as furniture, dripping taps, squeaky doors, etc., – report it circumstances may require more immediate action. at reception in the maintenance request folder; be sure to include a short description of the problem and its Please note that the University will take all reasonable steps precise location. If you report a maintenance problem to minimise inconvenience and wherever possible to instruct with your room, the University will assume that you have maintenance contractors to noisy works between 9am and 5pm given permission for your room to be entered to make the only. However this may not be always possible depending on the necessary repairs. nature of the works e.g. urgent health and safety works. The University cannot be liable for works that are undertaken outside If the problem requires emergency attention (e.g. a water of the property. leak or dangerous electrical fault), tell the security officer at reception immediately; do not just write it in the folder!
Never assume that someone else must have reported a fault or damage: if you see a problem, report it. We cannot correct problems that we do not know about.
page 20 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON You must take your Guest meal ticket with you to every meal in the dining hall as this proves that 10. CATERING you live here and that you are entitled to a meal. The servery staff will not serve you if you do not 10.1 Meals have a meal ticket.
Your accommodation fees do not include meals. Your flat does have the facilities 10.2 Meal for doing your own cooking. Any food stored in the times GUEST MEAL accommodation must be kept in suitable sealed Breakfast: PRICES containers. Monday to Friday: Guest meal tickets can be signed for at reception. You will 08:00am - 09:30am Breakfast £3.00 be required to complete the guest meal form with your Brunch: name and room number. Your account will be credited the Saturday & Sunday meal amount and you have 7 days with which to pay to the 11:00 am-12:30pm Finance Office. Brunch £4.50 Dinner: All meals are served in the dining hall, located on the lower Daily 18:00pm- ground floor. We cannot guarantee that you will have 19:30pm breakfast and dinner in your own hall during your entire Dinner £4.50 stay as there may be times during the year where meals Please note that meal will be served at a different University of London Hall dining times can vary during room. This is likely to be during holiday seasons where vacation times the number of residents dramatically reduces but could Please do not remove any crockery or cutlery also be during times of extreme staff sickness or a major from the dining hall. If too much goes missing, kitchen fault. there may not be enough for everyone!
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 21 11. GUESTS 11.3 Limits on Number of Guests x3 AND VISITORS You may sign in a maximum of three day guests at any one time during the hours of 7am to midnight. We do realise that having guests and visitors in the Halls is important to our residents and a part of life studying During term time, you may have one overnight guest at a away from home. Though it is important that in ensuring a time in your single study bedroom for a maximum of 10 harmonious and safe living environment for everyone, that nights per calendar month. Requests for exceptions to the rules contained in this section are followed. this rule must be made as far in advance as possible and at least 48 hours prior to the commencement of any stay: 11.1 Guests you should never promise others they can stay before + No visitors will be allowed beyond the reception securing agreement. Please contact the Warden via email area without being collected and signed in (contact details in section 2.2 of this Handbook) to make by a resident student. Under 18’s are not permitted as this request. overnight guests. Overnight guests must be signed in at Reception. If your Please co-operate with the reception staff when they call guest would like to eat on site, Guest Meal Tickets can be you to come and sign in your guest(s), ensure your guests collected from Reception. No money needs to be handed understand and abide by these rules. The reception staff over at Reception for additional meals. You will be sent an are not authorised to waive the rules for anyone or for any invoice for the amount used. reason. Guests are not allowed in your flat or anywhere in Hall if you Hall staff have the right to refuse admission to any non- are away: if you are on holiday, returned home, or departed resident, or to require them to leave the premises at any at the end of the year, you may not grant permission to time. The police will be called to help remove guests who any guests to stay. Residents who do not follow these refuse to leave. procedures may be charged the full commercial rate for an overnight guest. You must meet all your guests in person at reception and sign them into the guest book. + 11.2 Guests’ Behaviour ! Your guests must adhere to the same standard of behaviour that is expected of you; you will be held personally responsible for the conduct of your guests at all times, and consequently you may face disciplinary action for – and be liable for the cost of – any damage or disturbance caused by your guests.
For security reasons, you must not give your room key or ID card to anyone else: this specifically includes your guests.
page 22 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 12.2 Confidentiality
12. YOUR The personal information which the Hall and the WELFARE University holds about all residents is subject to the Data protection Act 1998 and the Hall staff cannot 12.1 Pastoral Care in Hall release information about you to a third party without your permission, except for crime and safety reasons. The Hall x3 Students typically experience university as a cannot give your room or telephone extension to anyone time of significant transition and adjustment. so must make sure all your friends and family are aware University is also often a time of exploration and change of your full address and contact details. If someone else is with respect to personal, sexual or cultural identity. These paying your fees, please pass the invoice to them, as we changes can be positive, fun, exciting, and rewarding; but cannot give out financial information. we recognise that this time can also be stressful: we know that students face academic, social, financial, work, family, The Warden and his or her team endeavour to deal and institutional pressures. with any problems sensitively and confidentially and will never discriminate against anyone because of their age, The Hall seeks to provide an initial support structure for race, religion, national origin, gender, disability, or sexual residents based around the Senior Members and Warden. orientation. Residents are welcome to approach anyone in this team, or a member of Hall staff, if they are experiencing personal Conversations with the Warden and Senior Members are difficulties of any kind. The Warden and Senior Members confidential. We believe that the integrity and effectiveness are not trained counsellors, but they are available to listen of the whole team depends on rigorously upholding our to residents’ problems, and are able to provide information duty of confidentiality. However, for your safety, there about where professional support might best be sought. are some circumstances when we may have to make a Residents are also encouraged to report genuine health judgement about whether, acting in your best interests, we and welfare concerns that they may have about another need to tell someone else about a conversation we have resident. These will be treated in confidence. Support is had with you. also available through Health Centres, the Colleges and The Senior Members will discuss your case with the Student Union Welfare Officers, the College Chaplains, Warden – and only the Warden – in the following independent counselling services and help lines. circumstances: The Warden and Senior Members are here to help. The • if they consider that you are at serious risk, either from Warden has a great wealth of experience of listening to your own actions or from someone else; students’ concerns and worries, and helping them find the
right resources to start solving the problems. • if they consider that there may be a serious risk of harm to others;
• if they are worried about you but do not know how best to help you.
Similarly, the Warden may contact a healthcare Disability Sexual Orientation professional, welfare officer, or the emergency services
Culture Religion about you if he is seriously concerned that there is a risk to you or to others.
Race/Ethnicity Socio-economic Status We will normally seek your consent before discussing your
Age Gender case with anyone else. Only if there is a real risk of harm will we discuss your case with someone else without your consent. For further information, please check our website: University Data Protection Policies and Procedures.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 23 12.3 Registration with a Doctor 12.4 Medical Details Form
It is a condition of residence that all students You must complete parts A and B register with a local general practitioner. S/ of the medical details form with the he has an essential role in the UK system of health name, address, and telephone number of your care provision. Residents must confirm registration by general practitioner (GP) and return it to the Hall completing the ‘Medical Registration Form’ – issued on Office within 21 days of your arrival arrival – and returning it to reception within three (3) weeks of arrival. Completion of parts C and D of the medical details form is optional: you can tell us about any existing medical Some Colleges operate their own health service: conditions, disabilities, prescribed drugs, or allergies, and • UCL: University Health Centre; 020 7387 6306 whom you would like us to contact if you are very unwell (telephone). and unable to contact someone for yourself.
This information can help us provide any help you ask for • LSE: Health Service; 020 7955 7016 (telephone). now, but is also very useful in the event that you become Other Colleges are affiliated to the Central Institutions unwell or unable to speak for yourself and need us to tell a Health Service (CIHS) at 020 7636 7628 (telephone): doctor about your medical history. Any details you give us will of course be treated as confidential: it will be accessible • ALL OTHERS (excluding UCL and LSE). only to the Hall Management team and Warden’s team, and will only be shared (in an emergency) with healthcare • KCL: Register at the CIHS or at one of the three KCL professionals involved in your care. Health Centres. Contact the KCL for further details. 12.5 Medical Problems This advice is based on national guidance from Universities UK, published in response to rising cases of meningitis NHS Direct and NHS 111 amongst students in halls of residence. Students who NHS 111 is a trustworthy non-emergency do not register with a local doctor during their stay in telephone advice service. Dialling 111 you can get advice London often encounter problems and delays in obtaining on medical problems, whether you can treat yourself, or if treatment you should visit your GP or go to hospital.
You must tell the Warden if you are admitted to hospital for more than 24 hours.
.
page 24 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON If you fail to attend a scheduled disciplinary interview or 13. DISCIPLINE misconduct hearing without giving adequate notice and a suitable, verifiable reason, a decision may be made in your IN HALL absence and a summary penalty applied.
While studying at the University or residing in Hall you are The staff are primarily concerned for the part of a community of other students, staff and members safety and wellbeing of all residents. You of the University and your College. You are expected to must comply with any reasonable and lawful act as a responsible and considerate member of that requests of the Warden, Hall Manager, and community. Within Hall you are required to observe the their representatives. Obstructing Hall staff rules and procedures of the Hall and to comply with the from carrying out their duties, or failure to terms of the Licence Agreement. cooperate with their reasonable requests, shall be cause for disciplinary action. Aggressive, The ultimate aim of the Hall philosophy is to have residents violent, abusive, insulting, alarming behaviour or learn to be self-directed and self-disciplined in their threatening manner of Hall staff or any resident behaviour. are serious disciplinary offences which can lead Sometimes, however, individuals or groups of individuals to being ordered to leave the Hall. will abuse their freedom to control their mode of living, and ! their behaviour will seriously threaten the learning process 13.2 Discrimination and Harassment of the community. In these cases, disciplinary action will The Statutes of the University of unfortunately be necessary. ! London prohibit discrimination on the grounds 13.1 Dealing with Disciplinary Problems of age, race, sex, creed, disability, political belief, social class, or sexual orientation. The Warden has authority to take disciplinary Personal harassment of any kind is wholly ! action for misconduct in the Hall. The emphasis unacceptable behaviour and can be grounds is on informality, with the object of solving problems for disciplinary action, which can lead to quickly, simply and fairly. It is hoped that the great majority being ordered to leave the Hall. Any incidents of issues can be settled amicably at an early stage, without of harassment or discrimination should be resort to the procedures set out in the Student Disciplinary reported in confidence to the Warden. Procedure.
Misconduct is improper interference with the functioning 13.3 Smoking of the University, or activity which damages the University. All Halls operate a strict non-smoking policy, “The University” in this sense includes all the members of which includes the interior of the accommodation, the University community as noted above. Within the Hall, courtyards, front steps/patio and balconies (if available). For a breach of the Licence Agreement or non-compliance avoidance of doubt, smoking whilst leaning out of a window with other reasonable rules or procedures of Hall will be is not permitted. We ask that when you are smoking outside considered to be misconduct. that you follow legal advice and smoke at least two metres If misconduct is found proven it may result in one of a away from any entrances or windows. number of consequences including a warning, a fine or Residents are advised that the University does not permit in serious cases termination of your Licence Agreement the use of electronic cigarettes on our premises. This is and you will be ordered to leave the Hall. In addition, the based on advice from the British Medical Association, which Warden may refer serious allegations of misconduct to highlights the unknown health impact of the devices, the be dealt with under the disciplinary procedures of the risks of undermining current restrictions on tobacco smoking, University or your college. and the potential for conflict among staff on the issue. Where formal disciplinary action is required, the Student Residents that do not follow these rules will be subject to Disciplinary Procedure sets your rights and the procedure disciplinary action, which may include fines and could lead to that will be followed. There is a right of appeal against any you being ordered to leave the Hall. finding of misconduct or any penalties imposed.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 25 13.4 Drugs and Intoxicating Substances 13.5 Noise
Please note that most new psychoactive Summary of the rules about noise substances or “legal highs”, including those that are not yet We should all be able to study or rest without unreasonable banned by the Misuse of Drugs Act, are considered by the disturbance from others at any time. Residents or guests University to be intoxicating substances for the purposes who are unable to adhere to these guidelines will face of this paragraph. Possession and use of any controlled disciplinary action. You must make no noise audible from drugs is illegal and is a serious disciplinary offence outside your room between 11:00 pm and 07:00 am. within the Hall. Use or possession of controlled drugs or intoxicating substances in the Hall, or allowing them to be Excessively loud music and other noise – used in your room, will lead to a court order obliging you to whether in your room, common rooms, the leave the Hall. In addition your College may be informed of garden, corridors, or on the steps or pavement the reason for which you are being required to leave and outside the front of the Hall – are not allowed at the matter may be referred to the police. Guests involved any time of day. The Warden or his nominated will also be required to leave immediately. Deputy (normally the Duty Senior Member) shall Drugs, solvents, and intoxicating substances are injurious be the arbiter of whether noise is excessive, and to health. Residents seeking further information about his/her decision shall be final. Any noise that drugs or other noxious substances, or who are concerned can be heard outside a person’s room between about their own use of them, should seek advice 11:00 pm and 07:00 am shall automatically be immediately from any one of the many health and support considered excessive. This specifically includes services, including their own doctor, who can provide loud conversations in the corridor, garden, and professional advice. If you do not know how to contact one on the steps or pavement outside the front of of the support services, please ask a senior member of the Hall. If your neighbour asks you to be quieter, the Hall or the Welfare Officer at the University of London you must respond politely and cooperatively. Union. Recurrent breaches of the noise regulations shall be considered serious misconduct and The police are interested in patterns of supply of drugs. could lead to you being ordered to leave the Hall. Any resident receiving unsolicited offers of drugs, or with other information which could be helpful to the police, is invited to share such information with them. Realistic expectations about noise
Noise disturbance generally creates the most dissatisfaction with Hall life. The Halls are large halls of residence of mostly first-year undergraduate students in a busy part of London. Nowhere in the Hall can be completely silent. Most staff and residents find that occasionally they need to wear earplugs at night, even if the only noise they can hear is traffic noise. Some people are particularly sensitive to even low levels of noise and we would advise that a mainly undergraduate hall of residence in central London may not be suitable accommodation in this case. It is not always reasonable to restrict others’ activities to meet the expectations of someone who is especially sensitive to noise.
page 26 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON Reporting noise problems Outside the front of the building, don’t shout late at night: you can wake up almost half the Hall whose The Warden, assisted by the Senior Members, is bedrooms face onto the road. responsible for dealing with noise. You must be quiet 11:00 pm to 07:00 am: no If someone is disturbing you, it is often best to politely noise at all should be audible from outside your approach them yourself at first and ask them to be quieter. room between these times. Most people will be helpful and quieten down; they will be grateful that you did not involve staff and make a formal 13.6 Banned Items complaint. You must not bring or use any hazardous Sometimes you may feel that you cannot approach your substances (including, but not limited to, any neighbour directly, or they may not respond to your combustible materials) anywhere in the Hall. For the request. If this happens, call reception and tell them where avoidance of doubt, this includes any materials obtained the noise is coming from. The security officer will usually from University laboratories. The following list of banned phone the person making noise and ask them to be quiet. items is not exhaustive and the University reserves the right If the noise persists 10 minutes after your initial complaint, to add or remove any item. phone reception again and ask them to contact the Duty Senior Member (evenings, nights, and weekends) or the • Weapons (including replicas) Hall Office (during office hours). The staff member will visit the room making noise and deal with the problem. • Candles
How to get on with your neighbours • Joss sticks
Respect others’ needs for quiet time: they may want to • Shisha pipes, bongs, and vaporisers sleep or study at different times from you. Being unable to sleep or work when you need to can make you annoyed • Oil lamps and stressed, and can seriously impact on your quality • Paraffin, petrol or other flammable liquid of life. You do not want to inflict those feelings on your neighbours. • Portable heaters Be polite and try to help if your neighbour knocks on your • Clothes irons door and asks you to quieten down; next time it might be you asking for quiet! • Multi-socket block adaptors Agree on quiet times with your neighbours and times • Chip pans when it might be ok to make a bit more noise (not between 11:00 pm and 07:00 am, when everyone must be quiet). • Fairy lights
Noise travels further than you think, so talk quietly in Compressed gases such as oxygen and nitrous oxide corridors; and don’t run or shout in hallways or stairwells. cylinders are not allowed in the Hall unless supplied in Remember the walls between rooms are thin; and the accordance with a doctor’s prescription and with the prior floors and ceilings transmit sound very easily (most noise written permission of the Hall Manager. complaints are about the room above or below). Please No animals (including fish) are allowed inside the Hall, make a conscious effort to think about your neighbours if except registered assistance animals by prior agreement. you have visitors in your room at night.
Our doors are heavy and have closer mechanisms to If an item that is deemed to be dangerous comply with fire safety regulations; so they make a bang (or on the banned list) is found in the when they close. Please try to pull your door closed accommodation, it will be removed by a member quietly and pull the handle down so the lock doesn’t click, of the Hall Management Team or Warden. You especially at night so you don’t wake up your neighbours. will then be contacted regarding the item.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 27 ! 13.7 Illegal Activity by Residents 13.9 Use of Hall ID Cards The University is unable to tolerate illegal The Hall ID Card is only to be used by you; this activities by residents. Any resident found conducting any cannot be ‘lent’ to anyone else. This is a disciplinary issue illegal activity will be subject to disciplinary procedures. for which you may be fined and receive This means that the resident’s College/Institution and ! a warning. the Metropolitan Police may be informed. Moreover, any resident found to be under investigation by the 13.10 Occupation Metropolitan Police – or any other recognised police authority – may be required to reside away from Hall until You must not use the premises for any the matter is resolved. purpose(s) other than living accommodation for yourself during your attendance at the University and you must 13.8 Proselytising or Recruitment by Sects and Other Organisations not carry on any profession, trade or business on the premises. In accordance with the University’s policy on prohibiting personal harassment of any kind, proselytizing is not permitted within the intercollegiate halls of residence. At all times it is strictly forbidden for any Members of any faith or sect are entitled to their own individuals or representatives to wander the beliefs – including each Connaught Hall resident – but Hall knocking on doors. Any resident who they must not seek to influence others in any way within is approached in this way should contact University accommodations. Any resident who feels they reception immediately. are under pressure from extremist views of other students or external persons/organisations should report the matter to the Warden or Hall Manager.
Joining New Groups
Residents are advised to thoroughly investigate any group or sect they may consider joining. Sometimes involvement may be deeper than at first apparent. Mild introductory activities can disguise the level of commitment that is being sought. Genuine groups will be up-front and honest about their real purpose. As best practice, you are encouraged to contact your College/Institution to see if the organization has been approved. If helpful, residents can also raise the matter with the Warden.
Canvassing
If anyone, a group member or an individual, wishes to canvas for any reason in any way whatsoever in Hall, they must seek permission from the Warden. The Warden has the right to refuse such requests or to impose limits on the canvassing activity.
page 28 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON Residents who trigger false fire alarms (deliberately or not) will be interviewed by the 14. FIRE AND Warden and may be subject to the student GENERAL SAFETY disciplinary procedure.
spread a fire down the corridor. Do not bring your bicycle 14.1 Personal Responsibility inside the Hall. Any objects left in the corridor will be removed without notice. Avoiding fire risks is your personal responsibility. Residents should be alert to fire hazards 14.3 Fire Extinguishers at all times. Flammable liquids must be kept away from Fire extinguishers can be found along the corridors (some heat sources and aerosol cans kept from direct heat or are near the glass call points) and in communal kitchens by sunlight. Linen, towels and other fabrics must be kept the rubbish bins and recycling bins. You should away from all electrical appliances. All forms of cookers, only use a fire extinguisher if you are sure it is irons, candles, incense burners and oil lamps are strictly safe for you to do so. If in doubt, evacuate the banned in bedrooms and, if found, will be confiscated. All area and raise the alarm immediately. residents must acquaint themselves with the location of their nearest fire exits and extinguishers. Fire doors must 14.4 Fire Procedure never be propped open and exits and corridors must always be free of obstruction. Access to fire extinguishers This is detailed in Section 15 of this Resident’s Handbook; must not be inhibited. Residents are asked to assist with Residents must acquaint themselves with the procedure all aspects of safety in the Hall by reporting any matters of and be prepared to act accordingly. With concern to reception staff or the Duty Officer. Be alert to the exception of fire alarm tests (see below) fire and other safety risks at all times. residents must leave the building immediately by the nearest exit when the fire alarm sounds. It is strictly forbidden – and extremely dangerous – for Lifts must not be used. During fire emergencies, staff from residents or their guests to gain access to, or attempt to the Hall Management Team or Senior Members may issue gain access to, the roof of the main building, the roof of the instructions to facilitate the safe and speedy evacuation of dining hall, or any ledges or parapets on the Hall exterior, the Hall. including first-floor balconies. 14.5 Fire Drills and Sounder Test 14.2 Fire Safety Please acquaint yourself with the procedure and be Every study bedroom and all communal prepared to act accordingly. Ensure that you know areas are equipped with smoke detectors. These the locations of your nearest fire exits, fire provide excellent safety cover, but also require a sensible extinguishers, and alarm call points. Whenever approach in order to avoid false alarms. Aerosols, steam, you hear the fire alarm, you must evacuate the talcum, etc., are all things which can set off a fire alert and building immediately. cause the Hall to be evacuated unnecessarily. Fire drills will be held during the year, and all rooms will Disciplinary action will be taken against anyone who be checked by a member of staff to ensure everyone deliberately causes a fire alert or who tampers with any has evacuated. You are expected to leave as quickly as fire safety equipment in any way whatsoever, including the possible by the nearest route; this is not necessarily down covering of fire sensors. As in all matters, residents will the main stairs and out through the main door, so please also be held responsible for the actions of their guests. familiarise yourself now with alternative escape routes. If Tampering with fire safety equipment is also a criminal the response is too slow, further fire drills will follow within offence and in serious cases the matter may also be a few days. passed to the police. The fire alarm system is tested every in Connaught Hall on Do not leave rubbish, luggage, furniture, or your waste bin Wednesdays at 1pm. The sounders will go off for a short in the corridor: such items can block fire escape routes, time. There is no need to evacuate at this time unless the impede access to fire-fighting equipment, and even help sounders continue for more than 30 seconds.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 29 14.6 Deliberate Tampering with Fire 14.7 Electrical Safety FIRE Safety Equipment To comply with the Electricity at Work Tampering with fire safety equipment Regulations, all electrical equipment owned by the (including covering smoke detectors) is illegal University is regularly tested and recorded. If you wish to in the United Kingdom and a very serious bring any electrical equipment into your room you must disciplinary offence within the University of ensure that it is EU approved and British Standard kite- London. marked. Anyone who deliberately causes a false alarm, The electrical supply to your room is at the UK domestic irresponsibly discharges fire extinguishers, standard 230 Volts ± 5% AC (50 cycles/second). You must covers smoke detectors, interferes with fire never, under any circumstances, add to or interfere with exit signs, or who tampers with fire safety electrical circuits or installations in Hall. equipment in any way whatsoever, will be dealt with under the student disciplinary procedure You may use low wattage and domestic electrical and can expect to be ordered to leave the Hall appliances such as hi-fi equipment, computers, electric without delay. The matter will also be referred to shavers, and hair dryers if they are properly wired, fitted their college. with a suitably rated fuse or suppressor, and kept in a safe condition. An electrician is available to advise and to check any problems.
If you need to use a multi-socket adaptor, choose a bar adaptor on an extension lead instead of a block adaptor that plugs directly into the wall. Check the current rating of the extension lead before plugging appliances into it. Know its limit - most are rated at 13 Amperes, but some are rated at only 10 Amperes or less. The rating should be clearly marked on the back or underside of the extension lead. Never overload an extension lead by plugging in appliances that together will exceed the maximum current rating stated for the extension lead. This could cause the plug in the wall socket to overheat and possibly cause a fire. Only use one socket extension lead per socket and never plug one extension lead into another.
Please check section 13.6 of this Handbook for a list of items that are not allowed in Hall.
Whilst the use of e-Cigarettes in the halls are banned, we do recognise that some students will need to charge them in their rooms. Please follow these safety rules:
Always use the correct charger and follow the manufacturer’s instructions.
Check your battery has overcharge/overheat protection.
Never leave a charging battery unattended.
page 30 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 15. FIRE ACTION PROCEDURE
ANY PERSON DISCOVERING A FIRE:
RAISE THE ALARM: Break the glass to operate the nearest fire alarm call point.
CALL THE FIRE BRIGADE: Dial 8200 and ask reception to call the fire brigade.
DO NOT TACKLE THE FIRE
ON HEARING THE FIRE ALARM:
EVACUATE THE BUILDING IMMEDIATELY: Use the shortest escape route - follow the green lights. Close (but do not lock) doors and windows behind you.
MEET THE ASSEMBLY POINT: Endsleigh Place – on the pavement outside Passfield Hall.
DO NOT:
Do not take personal risks. Do not stop to pick up belongings. Do not use lift. Do not re-enter the building until authorised to do so.
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 31 16.3 Valuables, Insurance and Theft
16 SECURITY The University provides a basic policy to insure your personal property within the Hall. You Security is the responsibility of all residents. Residents should take out additional insurance to cover your property should remain vigilant and safety-conscious at all times outside the Hall and high value items not covered under and, if in doubt, report suspicions immediately to the the terms of the basic policy. Visit https://www.endsleigh. reception, a member of the Hall Management Team or the co.uk/personal/home-insurance/review-student-cover/ Senior Member on duty. for details of the insurance policy. Please use ‘University Residents must never admit or sign in to the Hall any of London - Intercollegiate Halls’ as the name of the person whom they do not know or are not personally accommodation provider. hosting. Residents will be held responsible for the actions The Hall has no secure storage for residents’ of anyone they sign in. valuables and will not accept responsibility for 16.1 Room Keys loss or theft of personal property from within the Hall. These are issued for residents’ personal use
only and must never be lent to anyone. This is Precautions Against Theft a disciplinary issue for which you may be fined and receive a warning. An additional set of keys will be issued to family • Lock windows and room doors and take the key, even flat residents. if only leaving for a short time.
Lost keys must be reported immediately to Reception. A • Do not keep cash in rooms. Open a bank account. fee of £20 will be charged for each replacement key and £40 towards the cost of changing the locks. • Put valuable items away, out of sight, when the room is unoccupied. When you leave your room – even for what is deemed a short a period of time – you should ensure that the window • Report anyone who appears to be acting suspiciously. and door is locked. Cleaners and staff will lock any door that they find unlocked. • Never let strangers into the Hall.
If your keys have been stolen, you must report this to the • Back up computers regularly. police and get a crime reference number.
Never lend your ID card or room key to anyone else (not even your best friend!).
16.2 Lost Property ? The Hall has no facilities for the retention of long-term lost property. This includes property left in rooms following the date of departure. The University will not act a Bailee if you leave any items in your room. Any belongings left after departure will be disposed of.
page 32 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 17. METROPOLITAN POLICE STAY SAFE GUIDE
17.1 Everyday Safety Advice • If you are confronted, unable to get away and believe things might get violent, try to shout ‘Call the Police’ As with all major cities, London has its share or ‘Fire’ as this may unsettle your potential attacker. of street crime. All residents, particularly those You could also try sounding as if you are going to be who have not previously experienced city life, are advised physically sick – make it loud. It has been proven that to note the following police advice and to talk to the people hate this sound, and the possible resulting Warden if in doubt. vomit, and may avoid someone who they think is The following points are adapted from the Metropolitan about to be sick. Police http://www.met.police.uk/crimeprevention/ The following is also from the Metropolitan Police, with • Register your mobile phone at www.immobilise.com; particular reference to women and safety. It’s good advice for men too! http://www.met.police.uk/docs/ • Know your mobile phone’s 15-digit IMEI (serial) number, metwomenssafetydl_1.pdf found by dialling *#06# (star, hash, 06, hash); • Always use licensed mini cabs or black cabs. Mini cabs • In any public place, including cafes, pubs and clubs, should always be booked in advance. Unlicensed cabs keep your purse, bag or briefcase closed and in a place and rogue drivers may compromise your safety. To find where you can see or feel it – on your lap or touching licensed mini cab firms in your area, call Transport for your feet – not hung on the back of a chair; London on 020 7222 1234 or visit www.tfl.gov.uk; • Be aware of who is around you when using a personal • In cabs, sit directly behind the driver and steer stereo or mobile phone; conversation away from personal detail; and • If you are carrying a personal attack alarm, make sure it is available for immediate use, not lost in your • Consider carrying a personal alarm. It provides bag or pocket; reassurance and can deter or disorientate an attacker when activated, giving you time to get away. To find out • Thieves love an easy target. Keep any expensive (or how to get a personal alarm, go to www.suzylamplugh. expensive looking) watches or jewellery out of sight; org/store and click on ‘alarms’.
• If you see a leaflet holder attached to a bank ATM, do If you are approached and feel threatened and cannot not use it and inform the bank at once. It may be hiding immediately move away… a camera that is taking pictures of your PIN; • Be vocal and try to alert and involve others around • Keep your wallet in an inside pocket. Take everything you. Feel confident and assertive enough to say‘Don’t out of your jacket pockets before hanging it up or touch me’, ‘No’, ‘Stop’, ‘Go away’; and checking it in a cloak room;
• If using simple verbal commands do not work, you • Wear your bag across your body and so that it opens have the option of using as much force as you can on the side facing you. In winter, wear your coat over to get away, so long as it is reasonable to the threat. your bag to hide it; You can use everyday items like keys or umbrellas • Your safety is more important than any of your if you need to, but do not carry items specifically belongings. You are less likely to be hurt if you let your for self-defence. bag, phone, wallet, etc go and do not fight to keep it;
• Plan your journeys so that you can avoid dark alleyways, paths and areas that make you feel unsafe. Make sure you can return to the Connaught Hall without walking through unlit areas;
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 33 • On the Northern line Bank branch, between Euston (north) 18. TRANSPORT and Angel (south). • On the Piccadilly line, between Russell Square (south-west) and Caledonian Road (north-east). 18.1 Walking • On the Victoria line, between Euston (south-west) and Use the urban route planner www.walkit.com to Highbury & Islington (north-east). plan your journeys on foot.
18.2 Bicycles • King’s Cross serves long distance inter-city services on the East Coast Main Line and regional services mainly for 18.2.1 Bike store commuters.
It is forbidden to bring bicycles into the Hall or attach them to • St. Pancras station provides inter-city services on the the railings outside, since they can cause a hazard to people Midland Main Line, international and high speed commuter seeking safe access and exit from the building. Consequently services via High Speed 1 and commuter services via they will be removed without notice if left there. We have Thameslink, and international services operated by Eurostar a locked bicycle store ask reception for direction, to which you may hire a key upon payment of a refundable deposit of Buses 59, 68, 91, and 168 stop on Woburn Place directly £20. Bicycles are left entirely at your own risk; the Hall will not opposite the Hall. accept liability for loss or damage. Spaces in the bike store are Buses 10, 18, 30, 73, 205, 253, 390, and 476 stop at Euston limited and residents are limited to one bike only. Station. 18.2.2 Bicycle hire Buses 7 and 188 stop at Russell Square, which is 5 minutes’ The closest Transport for London bicycle hire stations to walk away. Connaught Hall are on Bedford (just across the road from the Buses 24, 29, and 134 stop on Gower Street, which is 8 Hall), Endsleigh Place, and Endsleigh Gardens minutes’ walk away. 18.2.3 Bicycle safety The cheapest method of travelling around London by public Cycling in London can be dangerous. We strongly advise you transport is to register for an Oyster card. This electronic card to wear suitable protective and high visibility clothing including can hold purchased credit for use on buses and tubes, or a helmet, and to use cycle paths where possible. Details details of purchased long-term travelcards. Oyster cards can of cycle paths can be found at www.sustrans.org.uk, and be obtained at all London Underground stations. Discounts are further details about cycling in Camden can be found at www. available for students. Further details can be found at www.tfl. camden.gov.uk. You should be familiar with the Highway Code gov.uk. if you are cycling in London. 18.4 Car Parking 18.3 Public Transport We advise you not to bring your car to London and Our nearest Underground stations are: Euston (for parking is not permitted on University property. There is very Northern and Victoria Lines), Euston Square limited (unreserved) on-street parking in the area for holders (for Circle, Metropolitan, and Hammersmith & City of Camden residents’ permits only. The nearest car park is Lines, and Russell Square (for the Piccadilly Line). All are beneath the Royal National Hotel in Bedford Way. Parking is within 8 minutes’ walk of the Hall., King’s Cross King’s Cross allowed on the single yellow line outside the Hall after 06:30 St Pancras is the biggest interchange station on the London pm Monday-Friday; after 01:30 pm on Saturday; and all day Underground, serving six lines on four pairs of tracks as well as Sunday & bank holidays. Restrictions start again at 08:30 two National Rail stations: am. Connaught Hall is within the central London Congestion Charging zone: all cars entering the zone must pay the charge. • On the Hammersmith & City / Circle / Metropolitan lines, For details about the London Congestion Charge, visit between Euston Square (west) and Farringdon (east). The www.cclondon.com. three lines share common tracks in this area.
page 34 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON 19. PROBLEMS AND COMPLAINTS
We do hope that you will enjoy your time in the Halls and have a trouble free stay with us. However there may the occasional issue that you may need help with. The table below lists out the common issues and who to contact.
PROBLEM WHO TO CONTACT
Emergency Security Reception (Ext 0 on room phone or 020 7756 8200). (fire, serious illness etc…)
Noise (from Residents) Speak to the resident directly if you can, if that doesn’t work contact Security Reception (Ext 0 on room phone or mobile number 020 7 756 8200).
Noise (from the University) Hall Manager (Ext 0 on room phone or 020 7756 8200 or [email protected])
Network (IT issues) ULCC Tel:020 7862 8092 (Monday to Friday 09:00 – 17:00) or email [email protected]
Harassment The Warden ([email protected]).
Rent Finance Office (Student Central Building 020 7862 5772 [email protected])
Appeals against charges Hall Manager (Ext 0 on room phone or 020 7756 8200 or [email protected])
Repairs Log the repair in the maintenance book at reception, if the problem persists, contact the Hall Manager (Ext 0 or 020 7756 8200 or [email protected])
Anti-Social or Illegal Security Reception (Ext 0 on room phone or 020 7756 8200), who will then contact the Behaviour member of staff on duty.
Room allocation, Allocations Office Tel: 020 7862 8881 or [email protected] room swaps or termination of licence agreement
Launderette Washstation Tel: 0800 141 2331 or http://www.washstation.co.uk/
Lost ID cards or Hall Manager (Ext 0 on room phone or 020 7756 8200 or [email protected] replacement keys
If your problem is not resolved following the above advice, you may feel that you would like to make a complaint. Please send your complaint to [email protected], the Allocations Office will then pass this to the manager responsible. Further information on our complaints procedure can be found here.
The University has signed up to the Universities UK Code of Practice for the Management of Student Housing and will ensure that management practices and procedures comply with this code. The full code is available to read online at www.universitiesuk.ac.uk/acop
UNIVERSITY OF LONDON Intercollegiate Halls of Residence | page 35 20. MAP OF LOCATION
TO LONDON KINGS CROSS 19 University of London, Connaught Hall,
AD 36-45 Tavistock Square, O R N O London, WC1H 9EX ST U E
LONDON EUSTON 01 A5
11
AD O R U N O P ST P U E E R W T A O V B U IS T R O N C P K L A S Q C E E . C Euston LA 1 P 50 K A Square C TO IS 22 V TA Warren Street 20 10 15 13 W . O Q B S U N O R D 7 N R G O P O G L A W C E E 14 R
S 18 T R E 17 E 5 T 3 Russell E R Square A U T 4 SQ O LL T E T SS E U N 12 R H A M 9 C 6 O U R T R O E A R A D 8 U SQ 2 L EL 1 SS University student halls U R 11 The Garden Halls (opening late 2016) Goodge 12 College Hall Street 16 21 13 Connaught Hall 14 International Hall
University Garden Squares University of London University of London Colleges 15 Gordon Square buildings 6 Birkbeck University 16 Malet Street Gardens 1 Senate House 7 Institute of Education 17 Torrington Square 2 Stewart House University of London 18 Woburn Square 3 Institute of Advanced 8 The London School of Legal Studies (& Library) Hygiene and Tropical Notable locations 4 Student Central (Finance/ Medicine 19 British Library Reservations) 9 The School of Oriental and 20 Bloomsbury Centre 5 The Warburg Institute African Studies 21 British Museum (& Library) 10 UCL 22 University College Hospital
page 36 | Intercollegiate Halls of Residence UNIVERSITY OF LONDON TO LONDON KINGS CROSS
AD O R N O ST U E
LONDON EUSTON 01 A5
AD O R U N O P ST P U E E R W T A O V B U IS T R O N C P K L A S Q C E E . C Euston LA 1 P 50 K A Square C TO IS V TA Warren Street
W . O Q B S U N O R D N R G O P O G L A W C E E R
S T R E E T Russell E R Square A U T SQ O LL T E T SS E U N R H A M
C O U R T R O E A R A D U SQ L EL SS U R
Goodge Street INTERCOLLEGIATE HALLS OF RESIDENCE