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Ambulance Services Contract Award ITEM 2A enymiKii REPORT Meeting Date; December 4, 2017 General Plan Element: Public Services & Facilities General Plan Goal; Provide services to improve neighborhoods and the lives of Scottsdale residents ACTION Ambulance Services Contract Award. Adopt Resolution No. 10951 authorizing the City to approve contract number 2017-163-COS, awarding the Ambulance Services contract to Maricopa Ambulance. BACKGROUND The Fire Department has the responsibility to provide emergency medical services (EMS) to the community. A critical component of the delivery of EMS is emergency transportation. By securing a long-term performance based ambulance contract, the City can establish minimum performance standards and provide continuity of care throughout the community in support of the Fire Department’s delivery of advanced life support (paramedic) services. The City’s 2006 contract with PMT expired in February of 2017 and currently has a one-year contract with PMT/Lifeline Ambulance that expires on February 16*^, 2018. A Request for Proposal (RFP) process was initiated in July of 2017 to conduct an open competitive process to secure a new ambulance contract. The RFP specified the scope of work and established minimum standards, including response times for emergency transportation units. Proposals were submitted by Maricopa Ambulance and AMR/Lifeline Ambulance. ANALYSIS & ASSESSMENT The City’s selection panel evaluated the proposers’ submissions independently and unanimously found the Maricopa Ambulance proposal to be superior. They were preferred in each category of assessment as reflected by their scores. The assessors written notes identified that Maricopa Ambulance would be the most advantageous firm for the City to use in our EMS transportation and delivery strategy. In response to the key areas of the Evaluation Criteria; Methodology / Fleet Summary, Firm Experience & Qualifications, Financial Considerations to the City), Maricopa Ambulance shows the experience, operational strategy and financial investment into assuring that the citizens and visitors of Scottsdale receive the highest level of EMS service delivery possible. The Ambulance Services contract shall be for a three (3) year period with two (2) additional three (3) year extensions based on contract compliance. The contract contains insurance, indemnification and standard terms and provisions maintained in City contracts, and includes the deposit of a renewable Performance Surety Bond in the amount equal to $1,000,000. Action TaKen _ City Council Report | REPLACE THIS TEXT The RFP required an eight minute and fifty-nine second (8:59) response time to priority one calls, ninety (90) percent of the time, as was required in the previous contracts. This response time is based on currently available clinical research and is internationally endorsed as an appropriate benchmark. Maricopa proposed a deployment and response plan of its ambulances that the selection committee felt can meet that performance measure. The contract provides for the assessment of non-performance liquidated damages in the event the provider does not meet response time requirements on a monthly basis. The contract includes a financial reserve for clinical upgrades and training in the amount of $50,000 annually, the funding of a Performance Improvement Coordinator FTE in the Fire Department to review patient charts for quality control and improvement, and requires Maricopa to stock and restock medical supplies and pharmaceuticals used by the Fire Department for medical care and treatment of transported patients. In addition, the City will be compensated by Maricopa Ambulance for each time a City paramedic accompanies an Advanced Life Support patient to the hospital. Compensation per transport will be based on the difference between the State approved Basic Life Support base rate and the Advanced Life Support rate, approximately $100. Staff anticipates approximately eleven thousand (11,000) compensable transports per year. Maricopa has also committed to partner with the City to implement Mobile Integrated Healthcare Program enhancements that may be proposed in the future. RESOURCE IMPACTS Staff anticipates approximately $1,100,000 in revenue from the Advanced Life Support transport fees and a cost avoidance of approximately $300,000 for the provision of medical supplies and pharmaceuticals. OPTIONS & STAFF RECOMMENDATION______________________________________________ Recommended Approach Adopt Resolution No. 10951 authorizing the City to approve contract number 2017-163-COS, awarding the Ambulance Services contract to Maricopa. RESPONSIBLE DEPARTMENT(S) Fire Department STAFF CONTACTS (S)____________________________ ________________________________ Tom Shannon, Fire Chief [email protected] Steve Randall, Deputy Chief [email protected] APPROVED BY /oAo//5r Tom Shannon, Fire Chief Date 480-312-1821 [email protected] Page 2 of 3 City Council Report | REPLACE THIS TEXT Jim Thompso^rr City Man'Sg? Date 480-312-2811 [email protected] ATTACHMENTS 1. Resolution No. 10951 2. Contract No. 2017-163-COS Page 3 of 3 RESOLUTION NO. 10951 A RESOLUTION OF THE COUNCIL OF THE CITY OF SCOTTSDALE, MARICOPA COUNTY, ARIZONA, AUTHORIZING THE CITY TO ENTER INTO CONTRACT NO. 2017-163-COS WITH MARICOPA AMBULANCE LLC FOR EMERGENCY AMBULANCE SERVICES. A. Whereas the Scottsdale Fire Department provides emergency medical services when necessary to the citizens of Scottsdale; B. Whereas a critical component of the delivery of emergency medical services is emergency transportation. In order to select an emergency transportation ambulance provider the City initiated a Request For Proposals in July of 2017 in order to conduct an open competitive process; C. Whereas the City’s selection panel evaluated the proposed submissions and independently and unanimously determined that Maricopa Ambulance LLC was the most responsible and superior proposer; D. Whereas the City has negotiated a mutually agreeable contract with Maricopa Ambulance LLC and now desires to enter into a new Contract No. 2017-163-COS for emergency ambulance and medical transportation services. NOW, THEREFORE, BE IT RESOLVED by the Council of the City of Scottsdale as follows: Section 1. The Mayor of the City of Scottsdale is authorized and directed to execute Scottsdale Contract No. 2017-163-COS, with Maricopa Ambulance LLC for emergency ambulance and medical transportation services. Section 2. The Mayor of the City of Scottsdale, the City Manager and their designees are authorized and directed to approve such other documents or make revisions to Contract No. 2017-163-COS as maybe necessary to carry out the purpose of the Contract and to conform with the Arizona Department of Health Services review and approval requirements. PASSED AND ADOPTED by the Council of the City of Scottsdale this day of ,2017. ATTEST: CITY OF SCOTTSDALE, an Arizona Municipal Corporation By: By: Carolyn dagger, City Clerk W.J. “Jim” Lane, Mayor approv;ed as To form: BrucevWashburn, City Attorney By: Joe Padilla, Deputy City Attorney 16044658V1 Resolution No. 10951 Attachment 1 Page 1 of 1 CITY OF SCOTTSDALE EMERGENCY MEDICAL TRANSPORT SERVICES CONTRACT ATTACHMENT 2 15636306V4 Contract No. 2017-163-COS TABLE OF CONTENTS Ambulance Contract No. 2017-163-COS 1.A SERVICES TO BE PROVIDED................................................................................................... 2 1. GENERAL TERMS & CONDITIONS............................................................................................ 2 1.1 ADDITIONAL SERVICE REQUESTED....................................................................................... 2 1.2 ADVERTING...................................................................................................................................2 1.3 ARIZONA LAW.............................................................................................................................. 2 1.4 ATTORNEY’S FEES......................................................................................................................2 1.5 AUTHORITY...................................................................................................................................2 1.6 CANCELLATION OF CITY CONTRACTS...................................................................................2 1.7 CAPTIONS/HEADINGS.................................................................................................................2 1.8 CERTIFICATE OF INSURANCE..................................................................................................3 1.9 CHANGES IN WORK....................................................................................................................3 1.10 CHEMICALS.................................................................................................................................3 1.11 COMPLIANCE WITH FEDERAL AND ARIZONA STATE IMMIGRATION LAWS.................4 1.12 COMPLIANCE WITH FEDERAL AND STATE LAWS..............................................................4 1.13 CONTRACT ADMINISTRATOR DUTIES................................................. 5 1.14 CONTRACTOR ON SITE SAFETY REPORTING REQUIREMENTS.................................... 5 1.15 COUNTERPARTS....................................................................................................................... 5 1.16 ENTIRE AGREEMENT............................................................................................................... 5 1.17
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