GENERAL INFORMATION

INDUSTRY DEFINITIONS

CED SPECIAL PRECAUTIONS

GUIDE TO LABOR PROCEDURES ESTIMATING

MOLDINGS, STRIPE TAPE & DRILL TIMES

REFINISHING PROCEDURES

Collision Estimating Data 1-800-4A-MOTOR ☎ (1-800-426-6867) GUIDE TO ESTIMATING Text Explanation Guide

O.E.M. Part Price Side of Application Price Status R=Right D=Discontinued R&R Operation Time L=Left C=Part price is less core charge B=Both A=Special marketing program Component R&R = R&I Indicator Right or Left Classification: s = structural m = mechanical O.E.M. Part Number Part Description Year Coverage

Tie rod end ...... 11-17 R D 25.96 m 0.7 = 22348963

QUARTER PANEL

Additional Primary Refinishing Group Heading Information

Illustrated Part Call-Out Basic Sub-Group Number

REFINISHING NOTES Add for stone guard if required. See Guide to Estimating. Refn quarter panel exterior surface only 11-17 p1.7 edges & Manufacturer’s pockets ...... 11-17 p.3 lock pillar ...... 11-17 p.5 Special Marketing OVERLAP OPERATIONS Designation R&I Operations (see “PARTS PRICES”– R&R quarter panel with roof off General Information page) deduct ...... 11-17 B 4.0

R&I OPERATIONS R&I trim panel . . . 11-17 B 0.4 SECTIONING OPERATIONS Sctn qtr panel cut in window opening 11-17 R p2.5 11.0 11-17 L p2.5 11.5 PARTS AND R&R OPERATIONS R&R = R&I Paint Operation Indicator Time QUARTER PANEL & COMPONENTS (see “R&I (Remove & Reinstall” – Industry 1 Outer panel . . . .(p 2.5) 11-17 R 199.98 14.0 75142 8990 Definition page) (p 2.5) 11-17 L 199.98 14.5 75144 1000 2 Lower pillar . . . . .(p .5) 11-17 R 54.48 3.5 75143 4360 (p .5) 11-17 L 54.48 3.5 75143 4370 3 Fuel door ...... (p .5) 11-17 17.00 0.3 = 75760 1050 Belt Molding 4 at window ...... 11-17 R 33.25 0.3 = 79106 7000 11-17 L 33.42 0.3 = 79106 7010 Molding 5 rear vertical ...... 11-17 RA 23.03 0.3 = 79104 7800 Footnote 11-17 LA 23.03 0.3 = 79104 7810 Symbol & 6 Body side mldg 11-17 R 37.63 # 0.3 79116 1360 Drilling 11-17 L 37.63 # 0.3 79116 1370 Operation Time Definition 7 Wheel opng (d .2) 11-17 R 53.80 0.3 = 79116 5080 mldg (d .2) 11-17 L 53.80 0.3 = 79116 5090

# PARTS: Order by model & color. ¶ LABOR: Time includes R&I quarter glass.

G2 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

Operation times reported herein are compiled from available PART PRICES manufacturer data, as well as our own evaluation of shop data and are published only as an estimating guide. Prices used in MOTOR Crash Estimating Data are factory sug- This Guide to Estimating provides the guidelines that apply to gested list prices, as supplied to us by the manufacturer. Dealers MOTOR Crash Estimating Data. Knowledge and application of may not be required to sell at this price and may be free to deter- these guidelines will assist the estimator in developing a clear esti- mine their own prices. When a price is prefixed by the letter “D” it mate, reflecting as accurately as possible the requirements to per- indicates that this part has been discontinued by the manufactur- form operations listed. To maintain accuracy, estimators must fre- er and for your convenience, we continue to publish the last avail- quently refer to these pages throughout the estimating process. able price. When a part is prefixed by the letter “C,” this indicates a core value assigned by the manufacturer has been deducted BOLTED-ON PARTS from the manufacturer’s suggested retail price. When a price is prefixed by the letter “A,” it indicates a Special Marketing Program The phrase “BOLTED-ON PARTS” referenced in this publication part. refers to mechanically fastened components that are directly General Motors Target Marketing Program: This program has attached to the component that is being replaced and includes been discontinued by GM. Parts indicated with the letter “A” rep- braces, brackets, mounts, shields, extensions, interior trim, etc. resent components included in the program. These parts do not Mechanical fasteners may include bolts, nuts, screws, clips and have a suggested list price supplied by General Motors. The price rivets. shown following the letter “A” is an approximation which you may find helpful. These prices are to be regarded as a GUIDE only. The ESTIMATING SEQUENCE actual price, which may be higher or lower than the published price, can be determined by contacting the General Motors dealer Listed under each basic assembly are the related and compo- in your area. nent parts. List the damage according to the basic assembly, tak- Mopar Competitive Crash Parts Program: The prices for these ing the basic item first. Then, starting from the outside of the vehi- parts may carry a special discount. Actual price should be deter- cle and working inward, list everything attached to it which is dam- mined by calling the dealer in your local area. Dealers are not aged. By following this procedure, you will make a more thorough required to participate in this program and are free to determine GENERAL INFORMATION inspection. their own prices for these parts. For instance, on an estimate involving front fender damage, Part prices do not include cost of state and local taxes, bolts, inspect as shown: rivets, screws, nuts, washers, clips, fasteners, paint/body repair Fender materials and refinishing unless otherwise noted. molding nameplate PART QUANTITIES emblem Fender Liner Many procedures require replacement of parts such as fasten- ers (bolts, rivets, screws, nuts, clips, for example) or washers. The FOOTNOTES applicable quantities for these parts are provided whenever possi- ble. This information will be provided as reported by the OEM. Footnotes are used to present information specific to the indi- cated component or operation. Footnotes are not intended to be UNDERHOOD DIAGRAMS used in place of service repair information. MOTOR includes underhood diagrams when available. All measurements are in millimeters. Please refer to MOTOR “Collision Repair Data” manual or MOTOR E-Frame Data on CD for complete vehicle dimension specifications. All underhood illustrations used herein are copyrighted by Hein-Werner Corporation, Milwaukee, Wisconsin and used with the permission of the copyright owner.

REV. 8-17 G3 GUIDE TO ESTIMATING

ADD IF REQUIRED INCLUDED and/or NOT INCLUDED LABOR MOTOR Collision Estimating Data is based on the base model OPERATIONS vehicle configuration, standard or regular production options, INCLUDED OPERATIONS: and/or standard replacement operations. "Add if required" opera- When items or operations appear in the Guide to Estimating tions are for extra procedures necessitated by optional factory pages under the “Included” heading it means that the operation is equipment or certain collision scenarios that may be encountered. performed in conjunction with another operation. For example, "Add if required" operations should be added to the estimate Steering Wheel R&I is an individual operation, but when replacing whenever applicable after an "on the spot" inspection of vehicle a steering column, steering wheel R&I is also performed and there- damage and/or vehicle options. fore included in Steering Column R&R. If an item is listed without a qualifier, it means all labor has been COMPONENT CLASSIFICATION considered within the indicated labor procedure. If a specific qual- ifier (such as R&I) appears, it means only the specified qualifier The purpose of classifying components is to describe physical applies. properties of the component, and classifications may inform the estimator that specialized technician skill levels and/or tools may NOT INCLUDED OPERATIONS: be required. Indicators are not intended to determine labor rates Items or operations listed under “Does Not Include” were not charged, or to be inclusive of all components. Any additional com- considered in the development of published labor operation times. ponent classification(s) should be determined after an on-the-spot These operations may or may not be required depending upon the evaluation of required repair procedures. vehicle or repair process used. If any of these items or operations are required, they should be considered by the estimator. If a spe- cific qualifier (such as R&I) appears, it means only the specified CLASSIFICATION INDICATORS ARE PROVIDED FOR qualifier applies. YOUR CONVENIENCE AND MUST ONLY BE CONSIDERED A HELPFUL GUIDE. NAGS - GLASS PRICES INDUSTRY DEFINITIONS INDUSTRY MOTOR component classifications are defined as follows: Glass Prices: We include, when available, both the vehicle man- ufacturer and the NAGS benchmark prices as applicable to each (M) Mechanical: Components that transform one form of make and model. All NAGS part numbers and benchmark prices motion or energy into another. Mechanical components would like- are provided from National Auto Glass Specifications, a division of ly be serviced at a mechanical service facility rather than a body Mitchell International, Inc. Labor operation times listed on the line repair facility if that component failed during normal operation. with the NAGS information are MOTOR suggested labor operation Mechanical components will likely require a specialized technician times; NAGS labor operation times are not included. skill level and/or specialized tools. OEM (Original Equipment Manufacturer) (S) Structural: Components that provide a load bearing foun- dation for the purpose of safety and/or stability Used to define original vehicle manufacturer.

(no classification) Body: Components that do not fall under OVERHAUL the mechanical or structural classification Remove an assembly from the vehicle, disassemble, clean, inspect, replace parts as needed, reassemble, install and adjust D&R (Disconnect & Reconnect) (except wheel/suspension alignment). Overhaul time should be Some labor procedures require disconnecting (unplug and/or used only if the time for individual parts (less overlap) is more than unbolt) of a component/assembly at the point where it is attached the overhaul time. Overhaul operations include component R&R to the subject part. The component assembly is not completely procedure steps and inclusions unless otherwise noted. removed from the vehicle. The component is reconnected during the assembly procedure. Due to various configurations and type of OVERLAP parts that may be involved in the D&R operations and considering When replacing two or more components the duplication of that the times involved are generally not definable in tenths of included labor procedures is known as overlap. Labor procedures hours, time for D&R is not provided. When D&R is necessary to (R&R/R&I/D&R) that create overlap include, but are not limited to, perform a labor operation, it is included in that labor operation’s mechanical attachment, welding, bonding and/or technician time. preparation. For example, when replacing a quarter panel and rear body FRAME MACHINE SET-UP panel on the same vehicle, the common required labor procedures Due to the different types of frame machines used in the colli- necessary to remove and replace or reinstall these components is sion repair industry, labor times for frame machine set-up are not known as overlap. developed by MOTOR, nor otherwise included in any operation. When a labor overlap condition exists, less time is required to Each frame machine manufacturer may have its own unique con- replace adjoining components collectively than is required when figurations and setup processes. For example, some machines are they are replaced individually. of a “drive-on” type while others are of a “dedicated bench” type, Overlap labor information is generally included at the beginning and there are procedural differences between the two set-up meth- of each group or subgroup within each chapter. ods. Additionally, there may be variables unique to the actual vehi- cle that may increase or decrease frame machine set-up time. MOTOR suggests using an on-the-spot evaluation to determine an appropriate frame machine set-up time.

G4 REV. 8-17 GUIDE TO ESTIMATING

R&I (Remove & Reinstall) STRUCTURAL COMPONENT Item is removed, set aside and later reinstalled and aligned for IDENTIFICATION - Continued proper fit (does not include Suspension/Wheel alignment). Welded structural parts of the body on a body-over-frame vehi- Generally used to gain access to another part. cle typically include: If an R&I time is not available, published R&R times can be used when the steps required to R&R a component are the same proce- • APRON ASSEMBLY dure steps required to R&I a component. For example, bolt- or clip- • CAB CORNER (PICK-UP) on moldings, ornamentation, mirrors, trim, door handles, locks, • CAB BACK PANEL (PICK-UP) cylinders, latches and many single-piece components. In addition, • CENTER PILLARS an equal sign (=) printed after an R&R time indicates MOTOR has • CORNER PILLARS evaluated an operation and determined that the R&R time may be • FRONT RAIL used as the R&I time. • HINGE PILLARS • LOCK PILLARS R&R (Remove & Replace) • RADIATOR CORE SUPPORT • REAR RAIL Remove old part, transfer necessary items to new part (unless • ROCKER PANELS otherwise noted in Labor Procedure pages), replace and align. • UPPER RAIL Does not include Suspension/Wheel alignment. Some parts that are bolted, bonded or welded may add struc- STRUCTURAL COMPONENT tural integrity to a vehicle’s body. These parts may be made from IDENTIFICATION different types of materials and vehicle dimensions must be correct before replacement. If improperly repaired, road performance Structural component identification information as presented in and/or crashworthiness of the vehicle may be affected. Air bag I-CAR Enhanced Delivery programs. deployment may also be affected. INDUSTRY DEFINITIONS INDUSTRY

Welded structural parts can be made from different types of Parts that may add structural integrity to a vehicle’s body may metal. Identification is not based on metal type. Replacement include: requires specific measuring equipment and vehicle dimensions must be correct. If improperly repaired, road performance and/or • COWL ASSEMBLIES crashworthiness of the vehicle may be affected. Airbag deploy- • DASH PANEL ment may also be affected. • ENGINE CRADLE (bolt-on) • FLOOR PANEL Welded structural parts on a unibody vehicle typically include: • IMPACT BAR (bolt-on) • PERIMETER FRAME • APRONS/STRUT TOWER • QUARTER PANEL • CENTER PILLAR • RADIATOR CORE SUPPORT (bolt-on) • CORNER PILLAR • REAR BODY PANEL • FRONT RAIL • ROOF PANEL • HINGE PILLAR • STATIONARY GLASS (urethane bonded) • LOCK PILLAR • RADIATOR CORE SUPPORT • REAR RAIL • REAR STRUT TOWER • ROCKER PANEL • SUSPENSION CROSSMEMBER • UPPER RAIL

REV. 8-17 G5 GUIDE TO ESTIMATING

ACOUSTICAL AND STRUCTURAL FOAM ELECTRONIC SYSTEMS & ON-BOARD FILLERS COMPUTERS - Continued This type of product is used by some OEMs to control NVH • Disconnect battery cable (noise, vibration and harshness) or add structural integrity to the • Computer modules should not be exposed to tempera- vehicle body. Acoustical foam is a soft to firm, pliable product while tures exceeding OEM recommendations structural foam is a hard, dense, rigid product. Acoustical and/or • Remove component if necessary structural fillers may be found internally on vehicle panels; there- • Discharge static electricity before handling component(s) fore, identification of foam type and location may require an • Avoid touching electrical terminals of component inspection after vehicle disassembly. Foam products must be I-CAR’s Uniform Procedures for Collision Repair states that removed if within six inches of an open flame, excessive heat (600 electronic components should be removed from the vehicle if degrees) or welding operation. Any foam damaged or removed welding is to take place within 12 inches of the component. Refer during the repair process must be replaced. to manufacturer’s specific recommendations for each vehicle. SPECIAL NOTATION: HAZARDOUS MATERIALS Not all vehicles contain foam fillers; others may contain foam fillers in one or more locations. Refer to OEM for Regulations and safety considerations may require protective clothing, respirator, protective eyeglasses, and/or ear plugs be specific repair recommendations/procedures and worn in certain areas of collision repair facilities. Caution must be replacement product(s). exercised when dealing with isocyanates, flammables, fumes, liq- uids and airborne particles. HYBRID/ELECTRIC VEHICLES Warning: High Voltage Electrical System! These vehicles are equipped with high voltage batteries and are capable of causing electrical shock. Failure to use caution in the SPECIAL PRECAUTIONS proper disconnection of this electrical system may result in serious injury or death. For safety and ease of identification, electrical cables carrying the high voltage are colored orange. Any orange- colored cable should be avoided until the high voltage electrical system has been disabled. Follow OEM safety precautions includ- ing wearing personal protective equipment rated for working on Hybrid/Electric Vehicles. Follow OEM service repair information for disabling the high voltage electrical system before beginning any repairs. OEM COLLISION REPAIR NETWORK Some OEM(s) manufacture aluminum vehicles that have an established repair network for these vehicles and require collision repairs to be performed at an OEM authorized aluminum repair center. Manufacturers with collision repair networks covered in AIR CONDITIONER REFRIGERANT MOTOR’s guide are Audi, BMW, Jaguar and Mercedes Benz. Refer Reported refrigerant capacities are FOR ESTIMATING PUR- to the OEM for complete information on collision repair network POSES ONLY. ALWAYS refer to the vehicle A/C label or manufac- program. turer’s service manual for recommended repair procedures and system capacity. OEM COMPONENT REPLACEMENT - GENERAL DAMAGED OR NON-REUSABLE The collision repair facility must have the equipment, training, MOLDINGS AND FASTENERS and experience using the latest factory/industry information and Some moldings may be damaged or broken during normal R&I procedures. Ultimately, the safety and quality of any repair will procedures. Additionally, some plastic or metal fasteners may be depend not only on the equipment that is used and the procedure damaged and their ability to be reused jeopardized because of sin- that is followed, but also on the skill and knowledge of the repair gle-use design, age or exposure to the elements. Moldings, technicians, the steps they take to control repair quality and how emblems and trim attached using a heat stake method are consid- well they check the details of the repair. ered to be non-reusable. Caution should be taken while removing Some repair operations reported in this guide may be beyond all fasteners, both metal and plastic. MOTOR recommends these the capability of the repair shop in terms of equipment, skill and factors be considered and mutually agreed upon before finalizing knowledge, etc. In this case the repair shop should not attempt the any repair cost estimate. repair. MOTOR Information Systems expressly disclaims all war- ELECTRONIC SYSTEMS & ON-BOARD ranties, obligations and liabilities, either expressed or implied, in COMPUTERS the use of this guide. MOTOR Information Systems neither Special caution should be taken when servicing vehicles due to assumes, nor authorizes any party to assume for it, any liability in the wide use of computer modules, electronic sensors and printed connection with the use of this guide. circuit boards. This type of equipment is very sensitive to high tem- Extreme care and caution should always be used when per- peratures and voltage fluctuations, including electrostatic dis- forming collision repairs on any vehicle. All repairs must be of the charge. A few safety tips you should consider are: highest quality using the latest factory recommended repair proce- dures with the following concerns kept in mind:

G6 REV. 8-17 GUIDE TO ESTIMATING

OEM COMPONENT REPLACEMENT - RESTRAINT SYSTEM (Air Bag) - GENERAL - Continued Continued • Passenger Protection: Replacing damaged parts of a car On some vehicles the windshield is considered an integral com- designed to crush in a collision may reduce occupant pro- ponent of the overall system and has specific requirements regard- tection in a future collision if the structural integrity is not ing materials and procedures used when replacing a windshield. restored. Factory recommended procedures must be followed when servic- • Safety & Handling: An improper repair can create braking, ing this type of system. Some vehicles are equipped with dual handling, vibration and noise problems. This may lead to stage air bags. The air bags are deployed at different rates possible safety problems. depending on the severity of the crash, seat belt usage and driver • Corrosion Protection: A vehicle's ability to resist corro- position. If a dual stage air bag has deployed, it is possible that sion may be reduced if improper repairs are made and the only one stage has deployed. If both stages have not deployed, manufacturer's corrosion protection is not restored. This there is a danger of the second stage deploying if the air bag is not may lead to future safety and/or resale value problems. properly handled. On vehicles that are equipped with dual stage air • Resale Value: The resale value of a vehicle can be bags, ensure the air bag system is disabled before performing any reduced dramatically by improper repairs which may lead repair procedures. The air bag should then be properly disposed to a financial loss to the vehicle owner. of. Refer to the vehicle manufacturer’s recommended procedures for air bag disposal. PANEL BONDING (Metal Adhesives) Estimated Work Times for disabling vehicle safety restraint sys- OEM labor procedures for “panel bonding” requires different tems have been developed for instances where the OEM-recom- procedural steps versus welding, such as panel/vehicle prepara- mended procedure steps required to disable the system are in tion, sectioning insert/sleeve, additional panel fit and adhesive addition to steps required to de-energize the vehicle by discon- application unless otherwise specified in a footnote attached to the necting the battery and/or removing a readily accessible fuse. sectioning operation. MOTOR published welded panel replace- ment labor times may be applied for “panel bonding” and would RESTRAINT SYSTEM (Seat Belt) include all the necessary procedure steps as outlined by the OEM. Many automobile manufacturers recommend seat belt compo- SPECIAL PRECAUTIONS Refer to the Guide to Estimating pages for specific nents be replaced when subjected to stress by occupants in a col- INCLUDED/NOT INCLUDED operations. An adjustment in time lision. Check with the manufacturer for specific repair recommen- may or may not apply after an on-the-spot evaluation of required dations and procedures. procedures. Refer to OEM for specific repair recommendations/ procedures and replacement product(s). SECTIONING Sectioning is an industry accepted procedure which involves PARTS SUPPLIED IN COLOR replacing a vehicle’s welded body panel (quarter, rocker, rail, etc.) Some replacement components such as instrument panels, trim onto the undamaged portion of a vehicle body at a location other panels and moldings can be ordered in various colors and there- than at a factory seam. This may or may not be a factory recom- fore may not require painting. In some instances specific colors mended procedure. Special care and training is required when sec- may no longer be available from the manufacturer and therefore tioning any part due to the wide use of special steels and vehicle would require painting. MOTOR recommends the availability of design. Repairs of this type should only be performed in accor- appropriate replacement colors be confirmed before finalizing any dance with the OEM service repair information, if available. When estimate of repairs. Refinishing time should be added if needed sectioning procedures are not available from the vehicle maker, it color is not available. may be possible to section a part using vehicle-specific proce- NOTE: Air bag components should never be refinished. dures developed by research organizations such as Tech-Cor Refinishing these components will alter the original design and and/or general sectioning guidelines taught by I-CAR. Please visit change deployment characteristics. http://www.i-car.com/partialreplacement for more information. The sectioning location may be affected after an on-the-spot REFINISH CLEAR COAT APPLICATION evaluation of the vehicle’s inner structure design. Most major paint manufacturers recommend that when per- The labor time premise (included/not included operations) for a forming refinish repairs on an OEM base coat/clear coat or multi- sectioned panel is considered to be the same as for the full panel stage finishes, the application of clear coat must be extended to replacement, unless otherwise specified in a footnote attached to the nearest panel edge or breakpoint to qualify for their lifetime the sectioning operation. The on-the-spot evaluation will define refinish warranties. inclusions/non-inclusions unique to the collision scenario and/or the sectioning approach chosen. RESTRAINT SYSTEM (Air Bag) NOTE: RESTRAINT SYSTEMS, REPLACEMENT COMPO- SPECIAL SUBSTRATES NENTS and INSPECTION COMPONENTS are FOR ESTIMATING Some vehicle manufacturers use special or alternative materials PURPOSES ONLY. Wiring repairs should only be performed in in the construction of their vehicles. When possible, parts made accordance with vehicle manufacturer specifications. Air bag com- from one of the eight listed materials will be identified using the ponents should never be refinished. Refinishing these components abbreviations shown below. will alter the original design and change deployment characteris- It is not always possible or practical to identify where special or tics. Always refer to the vehicle manufacturer’s recommended alternative materials are used on a vehicle. Do not assume that a repair procedures when servicing any air bag system. part not identified as special material isn’t actually made of a spe- Before repairing any air bag system, disconnect and isolate the cial material. When in doubt, it is recommended that you contact battery cable so that any back-up power supply is discharged for the vehicle manufacturer for further information. When performing the time period stipulated by the manufacturer to prevent acciden- repairs to special substrates, refer to OEM recommendations for tal deployment when working on the vehicle. All system compo- specific information. Improper repairs may adversely affect the nents and mounting areas must be inspected before energizing the structural integrity and safety of the vehicle. system.

REV. 8-17 G7 GUIDE TO ESTIMATING

SPECIAL SUBSTRATE - Continued SPECIAL SUBSTRATE - Continued ALUMINUM (ALU): Aluminum is lighter than steel and is non- magnetic. Aluminum is sensitive to galvanic corrosion. Only use Note: fasteners, tools and materials that are designated for use on alu- Due to space limitations, special substrate information is not minum. Heat limitations MUST be observed when working with this available in MOTOR CEG Online or DVD products. type of metal. Variances can be found in alloy, strength, temper, and gauge properties. Such variations need to be considered prior STEERING COLUMN to attempting a repair, and an on-the-spot evaluation is required. Many vehicle manufacturers use collapsible steering columns to Aluminum component repair and/or replacement often requires absorb energy sustained from a collision impact. These columns specific equipment and tools. Always consult OEM repair proce- should be inspected for proper length, binding and deformation dures for vehicle-specific information. among other specific considerations. Failure to do so may prevent BORON STEEL (BOR): Boron steel has extremely high proper operation of steering column and/or air bag deployment. strength; do not use heat on this type of metal. It cannot be MOTOR recommends following vehicle manufacturer’s guidelines straightened because of the extremely high heat used in the form- for inspection and replacement of these components. ing process. The only solution for damage is replacement. Boron steel can be cut with a cutoff wheel. Drilling boron steel is very dif- STONE CHIP GUARD ficult and may be accomplished using a titanium drill bit combined (Protective Material) with slow speed (490 rpm). Vehicle manufacturers may apply a spray-on, chip-resistant CARBON FIBER COMPOSITE (CFC): Visible weave carbon coating to protect the vehicle’s finish from chipping. This type of fiber (non-painted) and non-visible weave carbon fiber (painted) coating may be named differently depending on manufacturer ex.: parts are extremely lightweight and strong. Structural carbon fiber Stone Guard, Soft-chip Primer, PVC Chipping Primer, Chip Guard, parts will require replacement if damaged. Manufacturers may Gravel Guard, etc. This type of coating is designed to reduce paint have repair options for non-structural parts such as exterior pan- chipping; appearance varies from textured surface to a smooth els, provided that the damage does not extend to an edge. surface. Chip-resistant coatings may be applied to the vehicle’s

SPECIAL PRECAUTIONS Reparability options depend on the manufacturer’s recommenda- lower body and/or leading edges of the body. Refer to OEM serv- tions and procedures. Only use fasteners, tools and materials that ice repair information for specific location, repair recommendations are designated for use on carbon fiber. and/or replacement product(s). MOTOR recommends following HIGH STRENGTH STEEL (HSS): Generally frame rails, inner OEM service repair information for replacement of these materials rocker panels, suspension crossmembers and upper apron rails following a thorough on-the-spot evaluation of vehicle and damage are made of this material (this varies by manufacturer). Heat limita- in question. tions MUST be observed when working with this type of steel. When in doubt, most manufacturers recommend all steel be treat- STRUCTURAL GLASS ed as HSS steel. HYDROFORMED STEEL (HYD): Hydroformed parts may be Urethane bonded stationary glass such as windshields, sectioned depending on the vehicle manufacturer’s recommenda- side/quarter glass and back glass adds structural integrity to a tion. Heat limitations MUST be observed when working with this vehicle’s body and may be considered a structural component on type of steel. some vehicles. Therefore, it is important to use proper materials MAGNESIUM (MAG): Magnesium is much lighter, stronger and and procedures when installing this type of glass. I-CAR and some more resistant to corrosion than steel. Magnesium has the tenden- vehicle manufacturers recommend the use of epoxy primer on cy to crack or break either from collision damage or during glass pinchweld where coating has been removed. Utilization of straightening due to its quick work-hardening characteristics. incorrect methods or materials could result in a failure to restore Magnesium is also not weldable with common collision repair facil- the vehicle’s original structural integrity. Removal of some undam- ity GMA (MIG) welding capabilities. Do not use oxyacetylene aged urethane bonded glass for reuse may not be possible due to equipment or plasma arc cutting equipment around this or any damaging plastic locating studs and/or attached moldings. Some other magnesium part. If magnesium catches on fire, it requires a vehicle manufacturers recommend replacing glass that has been class D fire extinguisher. removed with new OEM glass. It is MOTOR’s position that removal SANDWICHED STEEL (SAS): This type of steel (OEMs may of the glass from the damaged part/panel for reuse is a process have other names) is being used on the dash panels, floor panels best reserved for the judgment of an estimator/appraiser following and oil pans, etc. This product has an engineered non-steel layer a thorough review of vehicle manufacturer guidelines. sandwiched between two cold rolled layers of steel; do not use heat on this type of metal unless recommended by OEM. It is used WELDER SET-UP AND WELDING to help lower sound levels and vibration. This product may or may PREPARATION not be weldable with common collision repair facility GMA (MIG) Due to the different types of welding equipment used in the col- welding. lision repair industry, labor times for welded replaced parts do not SHEET MOLDING COMPOUND (SMC): A high strength glass- include equipment manufacturer procedural steps for welder setup reinforced thermoset molding material which is normally compres- and/or welding tests and preparation. Each welding machine man- sion-molded and is used on some vehicle body outer panels and ufacturer may have its own unique configurations and setup radiator supports. Manufacturers may have repair options for these processes. Additionally, there may be vehicle-specific variables types of non-structural parts. Reparability options depend on the that may increase or decrease the amount of welding machine set- manufacturer’s recommendations and procedures. Only use mate- up time and pre-weld preparation. MOTOR suggests using an on- rials that are designated for use on sheet molded compounds. the-spot evaluation to determine an appropriate set-up and prepa- ULTRA HIGH STRENGTH STEEL (UHS): Generally door guard ration time. beams, bumper reinforcements and other special purpose areas contain this type of steel. These parts must not be repaired. They are to be replaced only. Contact the vehicle manufacturer for appli- cable locations. This information supersedes information pub- lished in previous Guide to Estimating pages.

G8 REV. 8-17 GUIDE TO ESTIMATING

LABOR TIME LISTINGS LABOR TIME PREMISE - Continued All operation times are listed in hours and tenths of an hour. A • Material costs time listed as 3.5 indicates three and one half hours. • Pinch weld clamp damage repair • Refinishing LABOR TIME PREMISE • Reset electronic memory functions after battery disconnect • Road test vehicle The times reported in this publication are to be used as a GUIDE • Rusted, frozen, broken or corrosion damaged components ONLY. Reported times include normal align procedure to insure or fasteners proper fit of the individual new part being replaced. Reported times • Scan tool clear/reset electronic module include tube/paddled OEM caulking and seam sealer • Scan tool diagnostics removal/application on welded replacement panels. Sprayable • Steering Angle Sensor recalibration seam sealer equipment requires preparation and adjustment • Straighten or align used, reconditioned or non-OEM parts before application and is NOT INCLUDED IN LABOR TIME. • Structural damage diagnosis and vehicle set up time Times do not apply to vehicles with equipment other than that • Structural foam removal or application supplied by the vehicle manufacturer as standard or regular pro- • Test for water leaks (except Windshield, Back Glass, and duction options. If other equipment is used, the time may be Stationary Glass) adjusted to compensate for the variables. Removal and replace- • Test panel/spray caulk ment of exchanged or used parts is not considered. If additional • Undercoating, tar or grease removal aligning or repair must be made, such factors should be consid- • Unprimed bumpers, removal of mold-release agents ered when developing the estimate. Items not listed under the • Waste disposal fees (all types) INCLUDED/DOES NOT INCLUDE heading for any given procedure • Weld through primer have not been considered in the estimated work time development • Welded seam surface finishing finer than 150 grit sandpaper for that procedure, unless specified by a footnote. All included/not • Welder set-up or preparation included items for labor procedures listed between pages G10 and • Wheel or hub cap locks R&I

G33 are for component R&R and R&I procedures unless otherwise LABOR PROCEDURES indicated in operation heading. FRONT BUMPER ASSEMBLY – Many OEMs recommend a pre- and post-repair diagnostic scan on all vehicles involved in a collision that could reveal pre-accident R&I ALL TYPES or accident-related damage. Please refer to OEM position state- ment and repair procedures for more information. INCLUDED: OPERATION TIMES LISTED ARE BASED ON NEW UNDAM- • Align to vehicle AGED PARTS INSTALLED ON NEW UNDAMAGED VEHICLES AS • Face bar/bumper cover INDIVIDUAL OPERATIONS. TIME HAS NOT BEEN CONSIDERED assembly R&I FOR ALIGNMENT PULLS, DAMAGE-RELATED ACCESS TIME, DOES NOT INCLUDE: DAMAGED, USED, REMANUFACTURED OR AFTERMARKET • Air bag sensor PARTS. SOME OPERATION TIMES ARE APPLICABLE AFTER • Battery BOLTED, ATTACHED OR RELATED PARTS HAVE BEEN • Emblems & nameplates REMOVED. REFER TO SPECIFIC FOOTNOTES ATTACHED TO • Energy absorber, all types OPERATION TIME LISTING. • Lamp aiming LABOR TIME DOES NOT INCLUDE: • Lamps (when not mounted in bumper) • Moldings & impact strip SPECIAL NOTATION: • Stripe tape, decals or overlays The items listed below apply to all labor procedures. • Valance panel/spoiler (when not mounted to bumper) • A/C System, Evacuate and Recharge • Aftermarket & OEM accessories FRONT BUMPER – R&R FACE BAR TYPE • Alignment, check or straightening related parts • Alignment check of front or rear suspension/steering INCLUDED: • Anticorrosion material restoration/application • Align to vehicle • Battery D&R/recharge • Emblem & nameplate • Brackets & braces transfer • Face bar R&I • Broken glass removal or clean up • Guard • Brakes, bleed and adjust • Guard cushions • Caulk (non-OEM), sound insulate or paint inner areas • Lamps (when mounted to • Clean up or detailing of vehicle prior to delivery bumper) • Computer control module D&R/relearn • Molding & impact strip • Conversion Vans (special components, equipment and DOES NOT INCLUDE: trim) • Air bag sensor • Cutting, pulling or pushing collision damaged parts for • Battery access • Distance sensor • Damaged or defective replacement parts • Energy absorber, if mounted to frame rail (all types) • Drain & refill fuel tank • Lamp aiming • Drilling, modification or fabrication of mounting holes • Lamps (optional equipment, or not mounted to bumper) • Fabricate templates, reinforcing inserts, sleeves or flanges • License plate/bracket • Filling, plugging and finishing of unneeded holes in new • Stripe tape, decals or overlays parts • Valance panel/spoiler (when not mounted to bumper) • Information label installation

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G9 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRONT BUMPER ASSEMBLY – FRONT BUMPER COVER – OVERHAUL FACE BAR TYPE OVERHAUL COVER TYPE

INCLUDED: SPECIAL NOTATION: • Align to vehicle The removal of mold-release agents from and • Disassemble complete preparation/priming of unprimed bumpers is required and is assembly NOT INCLUDED. Where the OEM has provided information • Emblem & nameplate regarding the availability of unprimed bumper covers, an • Guards "Add if Required" labor operation has been added to the • Guard cushions bumper group. • Lamps (when mounted to bumper) INCLUDED: • Molding & impact strip • Align to vehi- • Reassemble complete cle assembly • Disassemble • Replace damaged parts cover assem- DOES NOT INCLUDE: bly • Air bag sensor • Emblem & • Battery nameplate • Distance sensor • Energy • Energy absorber, if mounted to frame rail (all types) absorber • Lamp aiming (when mount- • Lamps (optional equipment, or not mounted to bumper) ed to cover) • License plate/bracket • Grille (when

LABOR PROCEDURES • Stripe tape, decals or overlays mounted to • Valance panel/spoiler (when not mounted to bumper) bumper) • Lamps (when mounted to bumper) • Molding & impact strip FRONT BUMPER – R&R COVER TYPE • Reassemble unit • Replace damaged parts SPECIAL NOTATION: DOES NOT INCLUDE: The removal of mold-release agents from and • Aim lamps preparation/priming of unprimed bumpers is required and is • Air bag sensor NOT INCLUDED. Where the OEM has provided information • Battery regarding the availability of unprimed bumper covers, an • Bumper brackets/frame rail extensions (if mounted to "Add if Required" labor operation has been added to the frame rail) bumper group. • Drill time INCLUDED: • Distance sensor • Align to vehicle • Lamp aiming • Emblem & name- • Lamps (optional equipment, or not mounted to bumper) plate • License plate/bracket • Energy absorber • Reinforcement/impact bar (when mounted to • Stripe tape, decals or overlays cover) • Valance panel/spoiler (when not mounted to bumper) • Front bumper cover R&R • Grille (when mount- VALANCE PANEL ed to bumper) • Lamps (when INCLUDED: mounted to bumper) • Brackets/braces • Molding & impact • Lamps strip • Grilles DOES NOT INCLUDE: DOES NOT INCLUDE: • Aim lamps •Air dam • Air bag sensor • Bumper assembly • Battery • Emblems & nameplates • Bumper brackets/frame rail extensions (if mounted to • Moldings frame) • Spoilers & flares • Distance sensor • Lamps (optional equipment, or not mounted to bumper) • License plate/bracket • Reinforcement/impact bar • Stripe tape, decals or overlays • Valance Panel/spoiler (when not mounted to bumper)

G10 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRAME – UNITIZED FRAME VEHICLES FRAME – CONVENTIONAL FRAME INCLUDED: VEHICLES - Continued • Caulk/seam sealer • Welding as neces- • Steering gear individual components R&R/R&I sary • Suspension/wheel alignment DOES NOT INCLUDE: • Trailer hitch • Adjacent panels • Transfer fuel (hold tank if necessary) • Body sheet metal • Transmission cooler • Bolted-on parts • Wheels (brackets & braces) • Brakes adjust & bleed FRAME CROSSMEMBERS R&R – FRONT, • Drive train assembly REAR or SUSPENSION MOUNT, BOLTED • Electrical wiring TYPE • Floor mats, insulation & trim • Pulling or straightening time INCLUDED: • Set up on frame machine & diagnosis • Attached parts R&I • Suspension/wheel alignment • Crossmember R&R • Support engine (if required) FRAME – CONVENTIONAL FRAME DOES NOT INCLUDE: VEHICLES • Attached parts R&R • Brakes bleed or adjust INCLUDED: • Suspension/wheel alignment • Bed assembly R&I • Exhaust system components (truck) • Fuel tank • Body assembly R&I LABOR PROCEDURES • Brackets (bolted-on) • Bumper assemblies front/rear R&I • Bushings • Clips • Drive shaft • Drivetrain as assembly R&I • Engine & transmission R&I • Front sheet metal R&I (as an assembly when practical) • Fuel tank (primary) • R&I independent rear suspension (LT & RT side assem- blies, axles and housing) • Stabilizer bar FRAME CROSSMEMBERS R&R – FRONT, • Transfer steering gear and linkage as an assembly • Steering gear/gear assembly R&R/R&I REAR or SUSPENSION MOUNT, WELDED • Suspension assemblies R&I TYPE • Transfer lines to new assembly INCLUDED: DOES NOT INCLUDE: • Attached parts R&I • Auxiliary fuel tank (second tank) • Support engine (if required) • Brackets (weld on) • Welding as necessary • Brakes adjust & bleed DOES NOT INCLUDE: • Electrical wiring • Attached parts R&R • Exhaust systems • Brakes adjust & bleed • Fluids (top off) • Suspension/wheel alignment • Heat shields • Interior trim/carpet • Parking brake adjust • Power steering cooler • Pulling or straightening time • Seats • Shift & throttle linkage adjust • Special equipment transfer

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G11 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

GRILLE RADIATOR SUPPORT

INCLUDED: SPECIAL NOTATION: • Emblems & nameplates Operations/components included with R&R radiator support • Grille are listed in FOOTNOTES in each chapter and below as • Lamp (in grille) INCLUDED. • Moldings & ornamentation INCLUDED: DOES NOT INCLUDE: • Caulk/seam sealer • Adjacent panels or • Included parts are listed components in footnote in each chap- • Lamp aiming ter • Stripe tape/decals • Welding as necessary DOES NOT INCLUDE: HEADER PANEL OR HEADLAMP • See “LABOR TIME PREMISE” DOES NOT MOUNTING PANEL INCLUDE INCLUDED: • Align to vehicle • Bolt on extensions & fillers • Emblems & nameplates • Grille • Lamp • Moldings LABOR PROCEDURES • Ornamentation HEATER DOES NOT INCLUDE: • Bumper assembly INCLUDED: • Lamp aiming • R&R time is listed with parts • Stripe tape, decals or DOES NOT INCLUDE: overlays • Cost of coolant • Drain and refill fluids

RADIATOR

SPECIAL NOTATION: AIR CONDITIONER If R&R of a coolant hose, connected to both the radiator and water pump, is combined with removal of the radiator and SPECIAL NOTATION: water pump, then no additional time should be estimated for A “Refrigerant Recovery” procedure should be considered R&R or R&I of that coolant hose. prior to any repair necessitating a refrigerant line disconnect from an A/C system containing refrigerant. Published recov- INCLUDED: ery time is for a service technician to operate and periodically • Drain, check and refill monitor typical refrigerant recovery & recycling equipment as fluids the vehicle’s existing refrigerant is transferred out of the vehi- • Electric fan assembly R&I cle and into the machine (0.3) and reprocessed by the • Purge air from system machine (0.1). DOES NOT INCLUDE: Recovery time does not include overall recycling machine • Belts processing time, nor does it include “A/C Service” which is • Cost of coolant the evacuation, recharge and testing of an A/C system fol- • Electric fan assembly lowing repairs. O/H or R&R INCLUDED: • Mechanical fan • R&R time is listed with parts • Pulley DOES NOT INCLUDE: • Cost of refrigerant & oil • Cost of seals or O-rings • Refrigerant recovery • Test for leaks • Retrofit for 134a

G12 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

HOOD FENDER – OUTER PANEL

SPECIAL NOTATION: INCLUDED: Some replacement components may or may not be supplied • Align to vehicle with duplicated OEM caulk/seam sealer, This is not included • Fillers (if mounted to fender) • Cornering lamps (if mounted to fender) in R&R time and requires an on-the-spot evaluation. • Fender liner Disconnect hood at hinges. • Scoop INCLUDED: • Side marker • Air inlet system • Side repeater lamp (if (if necessary) mounted to fender) • Align to vehicle • Grille (if DOES NOT INCLUDE: attached) • Antenna • Hood lamp • Bumper R&I • Hood panel R&R • Battery • Insulation • Emblems & • Scoop nameplates • Safety catch • Grille • Striker • Header panel • Washer hoses & • Hood nozzle (mounted to hood) • Inner panels • Weatherstrips & seals (mounted to hood) • Lamp aiming • Mirror DOES NOT INCLUDE: • Moldings • Emblems & nameplates

• Mud guard LABOR PROCEDURES • Hinge • Road wheel • Hood lock • Spoilers & flares • Moldings & ornamentation • Stripe tape, decals or overlays • Stripe tape, decals or labels FENDER – INNER PANEL FRONT LAMPS (Composite Type) (Welded Apron & Rails) INCLUDED: • Bulb(s) SPECIAL NOTATION: DOES NOT INCLUDE: Detach and weld at floor pan, radiator support, hinge pillar • Lamp aiming and cowl panel. • Headlamp door/bezel INCLUDED: • Adhesive application FRONT LAMPS (Sealed Beam Type) if required (all types) • Battery tray INCLUDED: • Carpet & insulation • Mount ring turn back • Retainer ring • Caulk/seam sealer • Sealed beam • Cowl trim DOES NOT INCLUDE: • Cutting & welding as necessary • Lamp aiming • Grind, fill and smooth • Headlamp door/bezel welded seams (up to 150 grit sandpaper) DOES NOT INCLUDE: • Adjacent panels • Air inlet system (if necessary) • Attached standard items • Battery • Bolted-on parts • Bumper assembly • Carpet, insulation or seat R&I • Cruise control • Dash panel • Decals/labels

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G13 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FENDER – INNER PANEL ENGINE/TRANSAXLE ASSEMBLY R&I - (Welded Apron & Rails) - Continued Continued

• Electrical wiring UNITIZED FRAME VEHICLES • Energy absorber • Engine INCLUDED: • Front suspension assembly • Air cleaner • Hood hinges & support cylinder • R&I Engine/Transaxle with R&I engine cradle and suspen- •Horns sion (both sides) as one unit • Outer sheet metal • Hoist or lift table attach • Pulling or straightening time • Splash shields (if necessary) • Reservoir DOES NOT INCLUDE: • Set up on frame machine & diagnosis • A/C condenser • Steering components • Drain & replace oil and fluids • Suspension/wheel alignment • Evacuate & recharge A/C system • Washer/Coolant reservoir • Linkage adjustments • Welded brackets & braces transfer • Radiator • Replacement of any parts FENDER – FRONT RAILS • Road test vehicle • Road wheel INCLUDED: • Suspension/wheel alignment • Adhesive application if required (all types) • Carpet & insulation turn back ROAD WHEEL – R&R • Caulk/seam sealer • Cowl trim LABOR PROCEDURES SPECIAL NOTATION: • Cutting & welding as necessary When required, an additional 0.3 hrs. may be necessary to DOES NOT INCLUDE: remove a spare tire from its storage location and install it on • Adjacent panels the hub and to later remove the spare tire from hub and • Battery return it to the original storage location. • Bolted-on parts INCLUDED: • Bumper assembly • Carpet, insulation • Raise & support vehicle or seat R&I • Remove & reinstall wheel/tire assembly • Decals/labels • Transfer tire • Electrical wiring • Lower vehicle • Energy absorber • TPMS sensor, if attached to valve • Engine stem • Exhaust system • Valve stem • Front suspension DOES NOT INCLUDE: • Outer sheet metal • Balancing • Pulling or straightening time • Cost of valve stems or weights • Set up on frame machine & diagnosis • Lock type lug nuts • Steering components • Lock type wheel covers • Suspension/wheel alignment • Scan tool clear/reset • Welded bracket & braces transfer • Tire disposal fee

ENGINE/TRANSAXLE ASSEMBLY R&I BLEED BRAKE HYDRAULIC SYSTEM

CONVENTIONAL FRAME VEHICLES SPECIAL NOTATION: INCLUDED: Bleed Brake System operation times are based upon other • Air cleaner suspension and/or brake work already being performed and • Hoist or lift attach the Bleed Brake System Operation performed in conjunction • Splash shields (if neces- with those other operations. sary) INCLUDED: DOES NOT INCLUDE: • Bleed brake system • A/C condenser • Add fluid to master cylinder reservoir • Drain & replace oil and DOES NOT INCLUDE: fluids • Brakes adjust • Evacuate & recharge • Cost of brake fluid A/C system • Linkage adjustments • Radiator • Replacement of any parts • Road test vehicle

G14 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRONT SUSPENSION – INDIVIDUAL FRONT SUSPENSION – OPERATIONS OVERHAUL S.L.A. TYPE

INCLUDED: SPECIAL NOTATION: • Raise & support S.L.A. is defined as short upper control arm and long lower vehicle (one time) control arm. This includes Ball Joint and Torsion Bar DOES NOT INCLUDE: Systems. • Brake calipers R&I INCLUDED: • Brake pads or shoes • ABS sensor • Brakes adjust & • Ball joint bleed • Bearing seal • Road wheel R&R • Suspension/wheel • Bearing alignment • Brake rotor • Coil spring components • Hub FRONT SUSPENSION – • Knuckle OVERHAUL STRUT TYPE • Lower control arm INCLUDED: components • ABS sensor • Overhaul • Air suspension procedure as defined components • Radius rod & bushing LABOR PROCEDURES • Ball joint • Raise & support vehicle (one time) • Bearing • Shock absorber • Bearing seal • Splash shield • Brake rotor • Steering arm • Coil spring & • Torsion bar components • Upper control arm components • Coil spring cap DOES NOT INCLUDE: • Hub • Axle or carrier assy (FWD or AWD) • Knuckle • Brake calipers R&I • Lower control arm • Brake pad or shoes • Lower control arm bushing • Brakes adjust & bleed • Overhaul procedure as defined • Crossmember • Raise & support vehicle (one time) • Road wheel • Splash shield • Stabilizer bar • Stabilizer bar end/link • Steering gear or linkage • Steering arm • Suspension/wheel alignment • Strut radius rod & bushing • Strut cartridge/assembly • Strut seat DOES NOT INCLUDE: • Brake calipers R&I • Brake pad or shoes • Brakes adjust & bleed • Crossmember • Drivetrain components • Road wheel • Stabilizer bar • Steering linkage • Steering gear • Suspension/wheel alignment • Wheel cylinders

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRONT SUSPENSION – OVERHAUL STEERING COLUMN – I-BEAM/TUBE TYPE OVERHAUL OPERATIONS

INCLUDED: SPECIAL NOTATION: • ABS sensor Air bag considerations are included in all steering column • Axle beam/tube overhaul operations unless an “ADD IF REQUIRED” heading • Ball joints is listed in the text. • Bearing seal R&R • Bearing INCLUDED: • Brake rotor • Column housing • Coil spring seat • Column lower shroud • Coil spring • Column internal parts • Coil spring insula- • Column upper shroud tor • Cruise control parts • Control arms attached to column • Hub • Ignition lock cylinder • Knuckle/spindle • Ignition switch • Overhaul procedure as defined • Levers • Raise & support vehicle (one time) • Lower coupling • Radius rod & bushing • Shift lever • Shock absorber • Shift bowl • Splash shield • Steering shafts • Steering arm • Steering shaft bearings • Steering wheel DOES NOT INCLUDE: • Tilt mechanism LABOR PROCEDURES • Axle or carrier assy (4WD) R&I • Turn signal switch/lever • Brake caliper R&I • Brake pad or shoes DOES NOT INCLUDE: • Brakes adjust & bleed • Electrical wiring • Drive train parts • Lock cylinder recoding • Road wheel • Refinish column components • Stabilizer bar • Steering gear or linkage SUSPENSION/WHEEL ALIGNMENT • Suspension/wheel alignment SPECIAL NOTATION: STEERING LINKAGE – Operations outlined in the following section are based on INDIVIDUAL OPERATIONS four wheel sensor alignment equipment. Alignment time includes normal wear diagnosis. Alignment time does not INCLUDED: include collision related damage diagnosis. • Individual compo- nent R&R FRONT WHEEL ALIGNMENT DOES NOT INCLUDE: INCLUDED: • Brakes adjust & • Align front wheels bleed • Center steering wheel • Road wheel • Check vehicle height & thrust angle • Suspension/wheel • Check and adjust tire pressure alignment • Check wheel size & run out • Remove vehicle from alignment equipment • Road test vehicle • Set up on alignment equipment & normal wear diagnosis • Shimming as required DOES NOT INCLUDE: • Adjust brakes • Adjust vehicle height • Align rear wheels • Alignment shim cost

G16 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

SUSPENSION/WHEEL ALIGNMENT - COWL, HINGE PILLAR & DASH PANEL - Continued Continued

REAR WHEEL ALIGNMENT DOES NOT INCLUDE: INCLUDED: •Air bags • Align rear wheels • Air conditioning parts • Check and adjust tire pressure • Bolted-on parts • Check vehicle height & thrust angle • Carpet, insulation & seat R&I • Check wheel size & run out • Door • Remove vehicle from alignment equipment • Door hinge • Road test vehicle • Electrical wiring • Set up on alignment equipment & normal wear diagnosis • Engine • Shimming as required • Fender • Foam DOES NOT INCLUDE: • Headliner • Adjust vehicle height • Hinge plate transfer • Adjust brakes • Instrument panel or crash pad • Align front wheels • Interior moldings • Alignment shim cost • Parking brake assembly 4 WHEEL ALIGNMENT • Roof rail molding • Windshield glass INCLUDED: • Windshield reveal moldings • Align front & rear wheels • Center steering wheel • Check vehicle height & thrust angle INSTRUMENT PANEL • Check wheel size & run out LABOR PROCEDURES • Check and adjust tire pressure SPECIAL NOTATION: • Remove vehicle from alignment equipment Air bag considerations are included in all Instrument Panel • Road test vehicle operations unless an “Add If Required” heading is listed in • Set up on alignment equipment & normal wear diagnosis text. • Shimming as required INCLUDED: DOES NOT INCLUDE: • Crash pad R&I • Adjust brakes • Emblems & name- • Adjust vehicle height plates • Alignment shim cost • Glove box R&I • Heater & A/C controls COWL, HINGE PILLAR & DASH PANEL • Instrument cluster R&I • Lamps & switches INCLUDED: • Metal reinforcement • Adhesive application • Moldings & ornamen- if required (all types) tation R&I • Carpet & mats turn • Radio back • Speakers • Caulk/seam sealer DOES NOT INCLUDE: • Cowl side trim • Console • Cutting & welding as • Inner cowl support braces & brackets necessary • Remote control mirrors • Grind, fill & smooth • Steering column welded seams (up to 150 grit sandpaper) • Hinge pillar glass and moldings • Jamb switch • Sill plates • Weatherstrips

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

CONSOLE – FLOOR OR OVERHEAD ROOF - ROOF PANEL R&R - Continued

INCLUDED: DOES NOT INCLUDE: • Console • Electrical wiring • Emblems & nameplates • Emblems & nameplates • Gauges • GPS Antenna • Moldings & ornamenta- • Head air bags tion • Header panels • Shift lever (if necessary) • Lamp (exterior) DOES NOT INCLUDE: • Luggage racks • Front seat R&I (if neces- • Overhead console sary) • Rear package tray trim • Headliner R&I • Roof covers • Instrument panel • Roof rails • Straightening inner pan- • Stripe tape/decals els, brackets or braces • Sunvisors ROOF – CONVERTIBLE TOP R&R

INCLUDED: • Boot well • Fabric cover R&R • Frame assembly R&R • Quarter trim panels • Weatherstrips & LABOR PROCEDURES retainers DOES NOT INCLUDE: ROOF - ROOF PANEL R&R • Deck lid • Frame assembly alignment SPECIAL NOTATION: • Ornamentation This section applies to passenger cars, trucks and vans. • Power cylinder • Roll bar INCLUDED: • Windshield frame • Adhesive applica- tion if required (all ROOF – HEADLINER types) • Back glass & INCLUDED: moldings • Bezels (not included • Caulk/seam seal- in R&I) er • Coat hooks • Cutting & welding • Grab handles as necessary • High-mounted stop • Flutter material lamp (if attached to • Glass run channels headliner) • Grind, fill & smooth welded seams (up to 150 grit sandpa- • Lamp (dome, read- per) ing) • Headliner, coat hooks & grab handles • Pads/Insulation (not included in R&I) • High-mounted stop lamp (if attached to roof) • Reveal & interior moldings/trim • Lamp (dome, reading) • Sunvisor • Liftgate R&I • Sunvisor bracket • Moldings • Transfer Wiring (not included in R&I) • OEM sunroof or “T” top R&I • Quarter glass and reveal moldings (if overlapping roof) DOES NOT INCLUDE: • Rear view mirror/support R&I (attached to roof) • Head air bags • Reveal & interior moldings/trim • Overhead console • Sunvisor • Seats • Upper quarter trim panels • Weatherstrips & retainers • Windshield glass

G18 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

WINDSHIELD GLASS BACK GLASS

SPECIAL NOTATION: SPECIAL NOTATION: Glass, moldings, mounting studs or mounting flange may be Glass, moldings, mounting studs or mounting flange may be damaged or broken during normal service procedures on damaged or broken during normal service procedures on some applications. MOTOR advises that these factors be some applications. MOTOR advises that these factors be considered before performing glass operations in the event considered before performing glass operations in the event unavoidable damage occurs. Time for the removal of old ure- unavoidable damage occurs. Time for the removal of old ure- thane, clean and preparation of sealing surfaces (vehicle thane, clean and preparation of sealing surfaces (vehicle and/or glass) should be estimated after an on-the-spot evalu- and/or glass) should be estimated after an on-the-spot evalu- ation. ation. INCLUDED: INCLUDED: • Cowl vent panel/screen • Reveal & interior (if overlapping glass) moldings/trim • Rear view mirror/support • Rubber channel (if (attached to glass) installed) • Reveal & interior mold- • Test for leaks ings/trim • Urethane adhesive • Rubber channel R&I (if application installed) • Wiper arm • Test for leaks DOES NOT INCLUDE: • Urethane adhesive appli- • Clean up of broken cation glass • Wiper arms

• Cost of installation LABOR PROCEDURES DOES NOT INCLUDE: material or kit • Clean up of broken glass • High-mounted stop • Cost of installation material or kit lamp • Refinish glass pinchweld (epoxy primer)

STATIONARY SIDE GLASS DOOR – DOOR SHELL R&R, HINGED TYPE (Doors, Quarter Panel, or Pillar) SPECIAL NOTATION: SPECIAL NOTATION: Some replacement components may or may not be supplied Glass, moldings, mounting studs or mounting flange may be with duplicated OEM caulk/seam sealer. This is not included damaged or broken during normal service procedures on in R&R time and requires an on-the-spot evaluation. some applications. MOTOR advises that these factors be Disconnect at hinges unless otherwise noted in text. considered before performing glass operations in the event INCLUDED: unavoidable damage occurs. Time for the removal of old ure- • Align to vehicle thane, clean and preparation of sealing surfaces (vehicle • Appliqué and/or glass) should be estimated after an on-the-spot evalu- • Belt Molding ation. • Bonded glass installation • Door check INCLUDED: • Glass (fixed/moveable) • Reveal & interior mold- • Hinge halves bolted to door ings/trim • Inside handles & bezels • Rubber channel (if • Internal mechanisms installed) • Latch mechanisms • Test for leaks • License Lamp (if attached to door) • Urethane adhesive appli- • License plate (if attached to door) cation • Lock & cylinder assembly (if necessary) DOES NOT INCLUDE: • Mirror • Clean up of broken glass • Outside handle • Cost of installation mate- • R&I Door Module (if applicable) rial or kit • Regulator • Speakers • Trim panel R&I • Vents • Water shield • Weatherstrips (if attached to door) • Window/run channel

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G19 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

DOOR – DOOR SHELL R&R, HINGED TYPE DOOR – HINGED AND SLIDING TYPE - Continued OUTER PANEL R&R

DOES NOT INCLUDE: SPECIAL NOTATION: • Back glass wiper or washer Some cutting or welding processes may require the door • Body side moldings glass to be removed prior to replacing outer panel. This fac- • Bonded glass removal from dam- tor should be considered prior to finalizing any repair cost aged door shell estimates. • Emblems & nameplates • Hinge halves bolted to pillar INCLUDED: • Hinge (welded type) • Adhesive application if required (all • Lock cylinder recoding types) • Moldings • Appliqué • Passive restraint system • Belt molding • Power lock option • Caulk/seam sealer • Power window option • Cutting & welding as necessary • Spare tire carrier • Door R&I • Stripe tape, decals or overlays • Flutter material application if required • Grind, fill and smooth welded seams DOOR-DOOR SHELL R&R, SLIDING TYPE (up to 150 grit sandpaper) • Inside handles & bezels • Lock and cylinder assembly (if necessary) SPECIAL NOTATION: • Mirror Some replacement components may or may not be supplied • Outside door handle with duplicated OEM caulk/seam sealer. This is not included • Speakers LABOR PROCEDURES in R&R time and requires an on-the-spot evaluation. • Trim panel R&I Disconnect at hinges unless otherwise noted in text. • Water shield INCLUDED: • Weatherstrips (if attached to door) • Access cover DOES NOT INCLUDE: • Align to vehicle • Back glass wiper or washer • Appliqué • Body side moldings • Belt molding • Clean up broken glass • Bonded glass installa- • Emblems & nameplates tion • Glass • Glass (fixed/move- • Hinge able) • Lock cylinder recoding • Glass reveal moldings • Moldings • Inside handles and • Passive restraint system bezels • Power lock option • Internal mechanisms • Power window option • Latch mechanisms • Regulator • Lock and cylinder • Reinforcement bar assembly (if necessary) • Straightening of door frame • Outside handle • Stripe tape, decals or overlays • R&I Door Module (if applicable) • Regulator ROCKER PANEL • Speakers • Trim panel R&I INCLUDED: • Vents • Adhesive application if required (all types) • Watershield • Carpet & insulation turn back • Weatherstrips (if attached to door) • Caulk/seam sealer • Window/run channel • Cutting & welding as necessary DOES NOT INCLUDE: • Grind, fill & smooth welded seams (up to 150 grit sandpa- • Body side moldings per) • Bonded glass removal from damaged door shell • Interior trim panels • Emblems and nameplates • Sill plates • Lock cylinder recoding • Weatherstrips pull back • Moldings DOES NOT INCLUDE: • Stripe tape, decals or overlays • Carpet, insulation or seat R&I • Control cables • Door • Emblems & nameplates • Fender • Foam • Fuel lines

G20 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

ROCKER PANEL - Continued UNISIDE/APERTURE PANEL WITHOUT • Moldings QUARTER PANEL - Continued • Stripe tape/decals INCLUDED: • Adhesive application if CENTER PILLAR required (all types) • Carpet & insulation turn SPECIAL NOTATION: back When replacing welded rear door hinges, add one-half of the • Caulk/seam sealer Hinge R&R time to Center Pillar R&R time. • Center pillar trim (4 door INCLUDED: models) • Adhesive applica- • Cutting and welding as tion if required (all necessary types) • Door striker • Carpet & insula- • Front seat R&I tion turn back • Grind, fill & smooth weld- • Caulk/seam sealer ed seams (up to 150 grit • Cutting & welding sandpaper) as necessary • Hinge pillar glass and • Door striker moldings • Grind, fill & • Hinge pillar trim smooth welded • Jamb switches seams (up to 150 • Package tray trim grit sandpaper) • Quarter panel trim

• Interior trim panels • Rear seat R&I LABOR PROCEDURES • Seat belt anchor • Roof drip rail moldings • Sill plates • Seat belt anchor • Weatherstrips • Sill plates • Weatherstrips DOES NOT INCLUDE: • Air bag components DOES NOT INCLUDE: • Carpet, insulation or seat R&I • Air bag components • Doors • Back glass and moldings • Door hinge • Carpet & insulation R&I • Electrical wiring • Control cables • Emblems & nameplates • Doors • Foam • Door hinge • Headliner • Foam • Hinge plate transfer • Electrical wiring • Lamp • Emblems & nameplates • Moldings • Fender • Roof cover • Fluid lines • Stripe tape, decals, or overlay • Headliner • Instrument panel • Quarter glass and moldings UNISIDE/APERTURE PANEL WITHOUT • Road wheel QUARTER PANEL • Roof cover • Stripe tape, decals or overlay SPECIAL NOTATION: • Windshield glass and moldings When replacing welded door hinges, add one half of the Door Hinge R&R time to Uniside R&R time. Included and Not Included items also apply to sectioning below roof (lower uni- side) and sectioning roof rail (upper uniside). When sectioning other areas of uniside, follow GTE page for portion of uniside being sectioned.

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G21 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

UNISIDE WITH QUARTER PANEL QUARTER PANEL WITHOUT CONVERTIBLE ROOF SPECIAL NOTATION: When replacing welded door hinges, add one-half of the Door SPECIAL NOTATION: Hinge R&R time to Uniside R&R time. Quarter panel R&R times are generally based upon replace- ment at the factory seams. On some vehicles, it is not practi- Included and Not Included items also apply to sectioning cal to replace at the factory roof seam. If a sectioning opera- below roof (lower uniside) and sectioning roof rail (upper uni- tion is not listed, then the R&R time on the parts line repre- side). When sectioning other areas of uniside, follow GTE sents the time to splice at the best area. GTE page includes page for portion of uniside being sectioned. Quarter panel sectioning. INCLUDED: INCLUDED: • Adhesive application • Adhesive applica- if required (all types) tion if required (all • Back glass & mold- types) ings • Back glass & mold- • Carpet & insulation ings turn back • Bolt on extensions • Caulk/seam sealer & fillers • Center pillar trim • Carpet & insulation (four-door models) turn back • Cutting and welding • Caulk/seam sealer as necessary • Cutting & welding • Door striker as necessary • Front seat R&I

LABOR PROCEDURES • Door striker • Fuel Door • Fuel door • Grind, fill & smooth • Grind, fill & smooth welded seams (up to welded 150 grit sandpaper) seams (up to 150 grit sandpaper) • High-mounted stop lamp (if necessary) • Interior molding • Hinge pillar glass and moldings • Quarter glass & reveal • Hinge pillar trim moldings (unless noted) • Jamb switches • Quarter interior trim • Package tray trim • Rear seat R&I • Quarter panel trim • Rear lamp assemblies R&I (std equip) • Quarter glass & moldings • Rear bumper assembly and/or • Rear bumper R&I cover R&I (if necessary) • Rear lamp • Rear package tray trim • Rear seat R&I • Sill plates • Roof drip rail moldings • Speakers • Seat belt anchor • Trunk compartment trim • Sill plates • Weatherstrips attached to quarter panel • Trunk compartment trim • Wheelhouse liner (plastic) • Weatherstrips • Wheelhouse liner (plastic) DOES NOT INCLUDE: • Antenna DOES NOT INCLUDE: • Body side moldings • Air bag components • Carpet & insulation R&I • Body side moldings • Electrical wiring • Carpet & insulation R&I • Emblems & nameplates • Control cables • Foam • Doors • Fuel tank • Door hinge • Glass regulator assembly • Electrical wiring • Headliner R&I • Emblems & nameplates • Lamp R&I (optnl equip) • Fender • Mud guard • Foam • Panels inward of quarter • Fluid lines • Road wheel • Headliner • Roof cover R&I or roll back • Instrument panel • Spoilers & flares (optnl equip) • Road wheel • Stripe tape, decals or overlays • Roof cover • Trunk lid, liftgate or tailgate R&I • Stripe tape, decals or overlay • Windshield glass and moldings

G22 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

QUARTER PANEL – CONVERTIBLE ROOF TRUNK LID - Continued MODELS INCLUDED: INCLUDED: • Align to vehicle • Adhesive applica- • Appliqué panel tion if required (all • Finish panel types) • Finish plate • Belt moldings • Finish molding • Bolt on extensions • Finish trim & fillers • Inside release • Carpet & insulation • Internal mechanisms turn back • Interior trim • Caulk/seam sealer • Latch or striker attached • Cutting & welding to lid as necessary • License plate (if attached) • Door striker • License pocket • Fuel door • Lock & cylinder assembly (if necessary) • Grind, fill & smooth • Trim moldings welded • Lamps seams (up to 150 grit sandpaper) • Weatherstrips (if attached to lid) • Lamp DOES NOT INCLUDE: • Quarter glass & regulator assembly • Camera • Quarter interior trim • Electrical wiring • Rear lamp assemblies R&I • Emblems & nameplates

• Rear seat R&I (if necessary) • Hinge LABOR PROCEDURES • Rear bumper assembly and/or • Lock cylinder recoding cover R&I (if necessary) • Moldings (except as listed above) • Sill plates • Spoilers & flares • Speakers • Stripe tape, decals or overlays • Trunk compartment trim • Weatherstrips attached to quarter panel, seal strip LIFTGATE • Wheelhouse liner (plastic) DOES NOT INCLUDE: SPECIAL NOTATION: • Antenna Some replacement components may or may not be supplied • Body side moldings with duplicated OEM caulk/seam sealer. This is not included • Boot well in R&R time and requires an on-the-spot evaluation. • Carpet & insulation R&I Disconnect at hinge & support cylinder. • Convertible top alignment • Electrical wiring INCLUDED: • Emblems & nameplates • Align to vehicle • Foam • Appliqué panel • Fuel tank • Bonded glass installa- • Mud guard tion • Panels inward of quarter • Glass (moveable) • Power cylinder • Glass moldings • Retractable roof alignment • Finish panel • Road wheel • Finish plate • Roll bar • Finish molding • Spoilers & flares • Finish trim • Stripe tape, decals or overlays • Inside release • Trunk lid R&I • Interior trim • Internal mechanisms TRUNK LID • Lamps • Latch or striker attached to gate • License plate (if attached) SPECIAL NOTATION: • License pocket Some replacement components may or may not be supplied • Lock & cylinder assembly (if necessary) with duplicated OEM caulk/seam sealer. This is not included • Outside handle in R&R time and requires an on-the-spot evaluation. • Trim moldings Disconnect at hinge. • Trim panel R&I • Watershield • Weatherstrips (if attached to liftgate) • Window/run channel

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G23 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

LIFTGATE - Continued TAILGATE – OUTER PANEL R&R

DOES NOT INCLUDE: SPECIAL NOTATION: • Back glass wiper or washer Some cutting or welding processes may require the door • Bonded glass removal from damaged liftgate glass to be removed prior to replacing the outer panel. This • Camera factor should be considered prior to finalizing any repair cost • Electrical wiring estimates. • Emblems & nameplates • Hinges INCLUDED: • Lock cylinder recoding • Adhesive application • Moldings (except as listed above) if required (all types) • Spare tire carrier • Align to vehicle • Special interior trim • Appliqué panel • Spoiler, flare or louver • Caulk/seam sealer • Stripe tape, decals or overlays • Cutting & welding as necessary TAILGATE - PASSENGER CARS/WAGONS • Finish panel • Finish plate • Finish molding SPECIAL NOTATION: • Finish trim Some replacement components may or may not be supplied • Flutter material appli- with duplicated OEM caulk/seam sealer. This is not included cation if required in R&R time and requires an on-the-spot evaluation. • Grind, fill and smooth welded seams (up to 150 grit sand- Disconnect at hinge & support cylinder. paper) INCLUDED: • Interior trim LABOR PROCEDURES • Align to vehicle • Lamp • Appliqué panel • License plate (if attached) • Bonded glass • License pocket installation • Lock cylinder assembly (if necessary) • Glass (moveable) • Outside handle • Finish panel • Tailgate R&I • Finish plate • Trim panel R&I • Finish molding • Water shield • Finish trim • Weatherstrips (if attached) • Inside release DOES NOT INCLUDE: • Internal mecha- • Back glass wiper or washer nisms • Bonded glass removal from damaged tailgate • Interior trim • Camera • Lamp • Electrical wiring • Latch or striker attached to gate • Emblems & nameplates • License plate (if attached) • Glass • License pocket • Hinge • Lock & cylinder assembly (if necessary) • Moldings (except as listed above) • Outside handle • Reinforcement bar • Regulator • Spare tire carrier • Run channel • Straightening of frame • Trim panel R&I • Stripe tape, decals or overlays • Water shield • Weatherstrips (if attached to tailgate) REAR BODY – LOWER BODY PANEL • Window/run channel DOES NOT INCLUDE: INCLUDED: • Back glass wiper or washer • Adhesive application if • Bonded glass removal from damaged tailgate required (all types) • Camera • Bolt on extensions & • Electrical wiring fillers • Emblems & nameplates • Bumper and/or cover • Hinges assembly R&I • Lock cylinder recoding • Caulk/seam sealer • Moldings (except as listed above) • Cutting & welding as • Spoiler, flare or louver necessary • Stripe tape, decals or overlays • Grind, fill & smooth welded seams (up to 150 grit sandpaper)

G24 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REAR BODY – LOWER BODY PANEL - FUEL TANK Continued SPECIAL NOTATION: • Lamp R&I Disconnect at fuel filler neck. • Latch or striker • License plate bracket INCLUDED: • License plate • Fuel pump (if necessary) • Rear compartment trim (as necessary) • Sending unit • Sill plate DOES NOT INCLUDE: • Weatherstrips • Exhaust system DOES NOT INCLUDE: • Fuel tank drain & refill • Camera • Suspension & drivetrain • Electrical wiring R&I • Fuel tank R&I • Emblems & nameplates • Energy absorber • Exhaust system • Lock cylinder recoding • Moldings • Stripe tape, decals or overlays REAR SUSPENSION – INDIVIDUAL • Valance panel OPERATIONS

REAR BODY – FLOOR PAN/RAILS/ INCLUDED: CROSSMEMBERS • Raise & support

vehicle (one time) LABOR PROCEDURES INCLUDED: DOES NOT INCLUDE: • Adhesive application if • Bolted-on parts required (all types) • Brake calipers R&I • Cutting & welding as • Brake shoes or necessary pads • Caulk/seam sealer • Brakes adjust & • Rear body panel (on bleed floor pan only) • Road wheel DOES NOT INCLUDE: • Suspension/wheel alignment • Bolted-on parts • Wheel cylinders • Electrical wiring • Exhaust system • Rear body panel (on rails only) REAR SUSPENSION – OVERHAUL • Sound-deadening pad STRUT TYPE

FLOOR PAN - FRONT & CENTER FLOOR INCLUDED: PAN • ABS sensor • Bearing seal R&R INCLUDED: • Bearing • Adhesive applica- • Brake drum/rotor tion if required (all • Coil spring compo- types) nents • Cutting & welding • Hub as necessary • Knuckle • Caulk/seam sealer • Lower control arm • Lower control arm DOES NOT INCLUDE: bushing • Bolted-on parts • Overhaul procedure as defined • Electrical wiring • Radius rod & bushing • Exhaust system • Raise & support vehicle (one time) • Sound-deadening pad • Splash shield • Stabilizer link • Strut seat • Strut radius rod & bushing • Strut cartridge/assembly DOES NOT INCLUDE: • Axle or carrier assy • Bolt-on crossmember • Brake pad or shoes • Brakes adjust & bleed

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G25 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REAR SUSPENSION – OVERHAUL REAR SUSPENSION – OVERHAUL REAR STRUT TYPE - Continued TRAILING TYPE - Continued

• Rear drive axle carrier/differential DOES NOT INCLUDE: • Road wheel • Axle or carrier assy • Stabilizer bar • Brake pad or shoes • Suspension/wheel alignment • Brakes adjust & bleed • Wheel cylinders • Drive axles • Road wheel REAR SUSPENSION – OVERHAUL • Stabilizer bar INDEPENDENT TYPE • Suspension/wheel alignment

INCLUDED: REAR BUMPER ASSEMBLY – • ABS sensor R&I ALL TYPES • Ball joint • Bearing INCLUDED: • Bearing seal R&R • Align to vehicle • Brake drum/rotor • Coil spring compo- DOES NOT INCLUDE: nents (if equipped) • Emblems & nameplate • Hub • Energy absorber, all types • Knuckle • Molding & impact strip • Lower control arm • Stripe tape, decals or components overlays • Trunk trim/liner LABOR PROCEDURES • Overhaul procedure as defined • Radius rod & bushing • Raise & support vehicle (one time) • Shock absorber • Splash shield • Stabilizer link REAR BUMPER ASSEMBLY – • Strut R&R FACE BAR TYPE • Torsion bar (if equipped) • Upper control arm components INCLUDED: DOES NOT INCLUDE: • Align to vehicle • Axle or carrier assy • Emblem & nameplate • Brake pad or shoe • Face bar R&R • Brakes adjust & bleed • Lamps (when mounted to • Crossmember bumper) • Road wheel • License plate/bracket (if • Stabilizer bar attached) • Suspension/wheel alignment • Molding & impact strip DOES NOT INCLUDE: REAR SUSPENSION – OVERHAUL REAR • Energy absorber, if TRAILING TYPE mounted to frame rail (all types) INCLUDED: • Lamps (optional equip- • ABS sensor ment, or not mounted to • Axle stub/spindle bumper) • Axle beam • Reverse sensor • Axle mounting pads • Stripe tape, decals or overlays • Bearing • Trunk trim/liner • Bearing seals R&R • Valance panel/spoiler • Brake rotor • Coil spring or leaf spring components • Control arms R&I • Overhaul procedure as defined • Radius rod & bushing • Raise & support vehicle (one time) • Shock absorber • Splash shield • Stabilizer link • Strut

G26 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REAR BUMPER ASSEMBLY – OVERHAUL REAR BUMPER COVER – OVERHAUL FACE BAR TYPE COVER TYPE

INCLUDED: SPECIAL NOTATION: • Align to vehicle The removal of mold-release agents from and • Disassemble complete preparation/priming of unprimed bumpers is required and is assembly NOT INCLUDED. Where the OEM has provided information • Emblem & nameplate regarding the availability of unprimed bumper covers, an • Lamp "Add if Required" labor operation has been added to the • Lamps (when mounted to bumper group. bumper) INCLUDED: • License plate/bracket (if • Align to vehicle attached) • Disassemble cover assembly • Molding & impact strip • Emblem & nameplate • Reassemble complete • Energy absorber (when assembly mounted to cover) • Reflectors • Lamps (when mounted to • Replace damaged parts bumper) DOES NOT INCLUDE: • License plate/bracket (if • Energy absorber, if mounted to frame rail (all types) attached) • Lamps (optional equipment, or not mounted to bumper) • Molding & impact strip • Reverse sensor • Reassemble complete • Stripe tape, decals or overlays assembly • Trunk trim/liner • Reflectors

• Valance panel/spoiler • Replace damaged parts LABOR PROCEDURES DOES NOT INCLUDE: REAR BUMPER COVER – R&R COVER TYPE • Bumper brackets/frame rail extensions (if mounted to frame) SPECIAL NOTATION: • Lamps (optional equipment, or not mounted to bumper) The removal of mold-release agents from and • Reinforcement/impact bar preparation/priming of unprimed bumpers is required and is • Reverse sensor NOT INCLUDED. Where the OEM has provided information • Stripe tape, decals or overlays regarding the availability of unprimed bumper covers, an • Trunk trim/liner "Add if Required" labor operation has been added to the • Valance panel/spoiler bumper group. PICKUP TRUCK – CAB ASSEMBLY, INCLUDED: • Align to vehicle SKELETON • Emblem & name- INCLUDED: plate • Bonded glass installation • Energy absorber • Cab R&R (when mounted to • Carpeting cover) • Doors R&I • Lamps (when • Electrical wiring in cab R&I mounted to • Glass (fixed/moveable) bumper) • Headliner • License plate/ • Instrument panel R&I bracket (if • Interior trim attached) • Interior mirror • Molding & impact • Reveal moldings strip • Seats R&I • Rear bumper cover • Steering column R&I • Reflectors DOES NOT INCLUDE: DOES NOT INCLUDE: • Body side molding • Bumper brackets/frame rail extensions (if mounted to • Bonded glass removal from damaged cab frame rail) • Brackets & braces transfer • Lamps (optional equipment, or not mounted to bumper) • Caulk/seam sealer • Reinforcement/impact bar • Electrical wiring • Reverse sensor • Emblems & nameplates • Stripe tape, decals or overlays • Exterior lamps • Trunk trim/liner • Foam • Valance panel/spoiler • Front end sheet metal • Lock cylinder recoding • Pickup box set back • Stripe tape, decals or overlays • Sun roof REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G27 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

PICKUP TRUCK – UNISIDE WITHOUT PICKUP TRUCK – UNISIDE WITH SIDE OR CORNER PANEL SIDE OR CORNER PANEL

SPECIAL NOTATION: SPECIAL NOTATION: When replacing welded door hinges, add one half of the Door When replacing welded door hinges, add one half of the Door Hinge R&R time to Uniside R&R time. Hinge R&R time to Uniside R&R time. INCLUDED: INCLUDED: • Adhesive application (all types) • Adhesive application if required • Back panel trim (all types) • Carpet & insulation turn back • Back glass and moldings • Caulk/seam sealer • Back panel trim • Center pillar trim (four-door models) • Carpet & insulation turn back • Cutting and welding as necessary • Caulk/seam sealer • Door striker • Center pillar trim (4 door models) • Front seat R&I • Cutting and welding as necessary • Grind, fill & smooth weld- • Door striker ed seams (up to 150 grit • Front seat R&I sandpaper) • Grind, fill & smooth welded • Hinge pillar trim seams (up to 150 grit • Jamb switches sandpaper) • Rear seat R&I • Hinge pillar trim • Roof drip rail moldings • Jamb switches • Seat belt anchor • Rear seat R&I • Side panel trim • Seat belt anchor LABOR PROCEDURES • Sill plates • Side glass & moldings • Weatherstrips/windlace • Side panel trim DOES NOT INCLUDE: • Sill plates • Back glass and moldings • Weatherstrips • Body side moldings DOES NOT INCLUDE: • Box set back • Body side moldings • Carpet & insulation R&I • Box set back • Control cables • Carpet & insulation R&I • Doors • Control cables • Door hinge • Doors • Electrical wiring • Door hinge • Emblems & nameplates • Electrical wiring • Fender • Emblems & nameplates • Fluid lines • Fender • Foam • Fluid lines • Instrument panel • Foam • Road wheel • Headliner • Side glass & moldings • Instrument panel • Stripe tape, decals or overlay • Road wheel • Windshield glass and moldings • Stripe tape, decals or overlay • Windshield glass and moldings

G28 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

PICKUP TRUCK – CAB PICKUP TRUCK – BOX ASSEMBLY SIDE/CORNER/BACK PANEL SPECIAL NOTATION: INCLUDED: Some replacement components may or may not be supplied • Adhesive with duplicated OEM caulk/seam sealer. This is not included application if in R&R time and requires an on-the-spot evaluation. Be sure required (all to itemize both outside and inside panel refinish times when types) applicable. • Carpet & insu- lation turn back INCLUDED: • Caulk/seam • Box R&R sealer • Bumper • Cutting & assembly R&I welding as • Fuel door necessary • Lamps • Grind, fill & • License plate smooth welded bracket seams (up to • Tailgate R&I 150 grit sand- • Wheelhouse liner paper) (plastic) • Rear Seat R&I (extended or crew cabs) DOES NOT INCLUDE: • Seat R&I (regular cab) • Accessory items • Side glass & moldings • Body side moldings • Sill plate • Emblems & nameplates • Fuel tank • Seatbelt anchor LABOR PROCEDURES • Shoulder harness • Mud flaps • Weatherstrips • Stripe tape, decals or overlays DOES NOT INCLUDE: • Back glass PICKUP TRUCK – BOX FENDERS • Body side moldings • Box set back INCLUDED: • Carpet & insulation R&I • Fender R&R • Emblems & nameplates • Fuel door • Exterior lamp • Lamp • Foam • License plate • Headliner bracket • Interior trim • Wheelhouse liner • Stripe tape, decals or overlays (plastic) DOES NOT INCLUDE: PICKUP TRUCK – BOX SET BACK • Body side moldings SPECIAL NOTATION: • Emblems & Pick-up box set back is considered by MOTOR to be the nameplates • Fuel tank removal of the fasteners securing the box to the frame of the • Stripe tape, decals or overlays vehicle, D&R necessary wiring, D&R fuel neck and moving the box rearward. This operation is generally used for accessing the cab back or side panels or welds on the quarter panel. INCLUDED: • Disconnect and move box rearward • Move box forward and reconnect DOES NOT INCLUDE: • Fuel tank • Bumper R&I

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G29 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

PICKUP TRUCK – BOX SIDE PANELS PICKUP TRUCK – BOX FRONT PANEL - Continued INCLUDED: • Adhesive DOES NOT INCLUDE: application if • Body side moldings required (all • Box R&I types) • Box set back • Bolt-on exten- • Standard running boards & step plates sions & fillers • Stripe tape, decals or overlays • Bumper assembly R&I PICKUP TRUCK – BOX TAILGATE • Caulk/seam sealer • Cutting & SPECIAL NOTATION: welding as Some replacement components may or may not be supplied necessary with duplicated OEM caulk/seam sealer. This is not included • Fuel door in R&R time and requires an on-the-spot evaluation. • Grind, fill & smooth welded Disconnect at hinge. seams (up to 150 grit sandpaper) INCLUDED: • Lamp • All bolted-on parts • Tailgate R&I • Hinge (bolted type) • Wheelhouse liner (plastic) DOES NOT INCLUDE: DOES NOT INCLUDE: • Align to vehicle • Body side moldings • Body side moldings

LABOR PROCEDURES • Box R&I • Emblems & nameplates • Box set back • Hinge (welded type) • Emblems & nameplates • Stripe tape, decals or • Front panel overlays • Fuel tank • Outer fender • Pickup box floor • Standard running boards & step plates • Stripe tape, decals or overlays • Wheelhouse

PICKUP TRUCK – BOX FRONT PANEL

INCLUDED: • Adhesive applica- tion if required (all types) • Bolt on extensions & fillers • Caulk/seam sealer • Cutting & welding as necessary • Grind, fill & smooth welded seams (up to 150 grit sandpaper)

G30 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

VAN/SUV – SIDE AND CORNER PANELS VAN/SUV – SIDE AND CORNER PANELS - Continued SPECIAL NOTATION: Side and corner panel R&R times are generally based upon DOES NOT INCLUDE: replacement at the factory seams. On some vehicles, it is not • ABS sensor practical to replace at the factory roof seam. If a sectioning • Air bag components operation is not listed, then the R&R time on the parts line • Body side moldings represents the time to splice at the best area. When a sec- • Brackets, braces & supports transfer tioning operation time is listed, it represents the time to • Carpet & insulation R&I splice at the most efficient location, usually within the win- • Emblems & nameplates dow openings. Both Full Panel R&R operations and Partial • Exhaust system Panel Sectioning operations involve the same basic • Floor • Foam “INCLUDED” and “NOT INCLUDED” procedure steps. • Fuel tank • Headliner • Mud guard • Second row seats • Sliding door tracks (welded) • Spare tire carrier • Stripe tape, decals or overlays • SUV rear hinged door • Tailgate/liftgate • Third row seats • Van sliding door

• Wheelhouse LABOR PROCEDURES • Window (aftermarket)

REAR LAMPS

SPECIAL NOTATION: On some vehicles, the trunk compartment trim is partially pulled back rather than completely removed in order to access the rear lamp fasteners. MOTOR has taken this operation into consideration, and the partial pull back of trunk compartment trim is included in Rear Lamp R&R when applicable. INCLUDED: INCLUDED: • Access cover • Adhesive application if required (all types) • Bulb • Bolt on extensions & fillers • Trunk compartment • Bumper assembly R&I trim (partial pull back if • Carpet & insulation turn back necessary) • Caulk/seam sealer DOES NOT INCLUDE: • Cutting & welding as necessary • Detachable roof assemblies • Trunk compartment • Door striker trim • Fuel door • Grind, fill & smooth welded seams (up to 150 grit sandpaper) • Interior trim • Lamp • Side glass & moldings • Sill plates • Sliding door tracks (bolted) • Weatherstrips & seals • Wheelhouse liner

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G31 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

DECALS, STRIPE TAPE & OVERLAYS BOLT OR CLIP-ON MOLDINGS

INCLUDED: CONSIDERED: • Clean/heat • Drill time, if required surfaces • If new parts are used on a new • Component panel, add one half the replace- align/position ment time • Installation of • If old parts are used on a new component panel, add entire replacement time only

DOES NOT INCLUDE: • Adhesive backing removal, clean up and replace DRILLING OPERATIONS • Damage panel repair Service components may be inconsistently delivered by the • Door hardware manufacturer with mounting holes drilled at the factory. Drilling time should be added to the estimate if a component is received ADHESIVE TYPE MOLDINGS, without mounting holes pre-drilled. NAMEPLATES & EMBLEMS Time to drill holes is listed in parentheses next to the part description or in an “add if required” operation. For example, (d.2) INCLUDED: indicates 0.2 for drilling. This time should be added to the estimate • Clean/heat when it is determined a drilling operation is required. Time shown surfaces is for round holes only. Estimate time accordingly if holes must be • Component a shape other than round. MOLDINGS, STRIPE TAPE MOLDINGS, STRIPE TAPE & DRILL TIMES align/position CONSIDERED: • Installation of • If new parts are used on a new panel, component add drilling time and one half the only replacement time • If old parts are used on a new panel, DOES NOT INCLUDE: add drilling time and entire replace- • Adhesive backing removal, clean up and replace ment time • Damage panel repair • Door hardware

G32 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REFINISH TIME LISTINGS REFINISH TIME PREMISE - Continued

All refinish times are listed in hours and tenths of an hour. A time DOOR OUTER REPAIR PANELS in parentheses adjacent to the part name, such as (p3.5) indicates Refinish times listed on the parts detail line for new repair pan- three and one half hours. Replacement operation time does not els (i.e. door outer repair panel, tailgate and liftgate repair panels) include time necessary to refinish the component. include panel lip. It does not include time for refinishing the entire Operation times for the application of painted-on stripes are not door frame edge or interior side. Where possible, MOTOR will pub- covered in this publication. The time necessary to perform this type lish time for those areas under a “Refinishing Notes” heading with- of operation should be estimated after an on-the-spot evaluation of in that group. required procedure. DOOR SHELLS, LIFTGATES AND TAILGATES REFINISH TIME PREMISE Refinish times listed on the parts detail line for these new com- ponents include exterior surface, edges and interior sides, unless Published refinish times are for one color applied to new otherwise noted in text. undamaged replacement components, without exterior trim, interi- DOOR SHELLS, LIFTGATES AND TAILGATES - Continued or trim or other attached components and applied in one continu- Refinish times listed under the “Refinishing Notes” heading for ous process. For damaged panel(s), published refinish times may “door outer panel only” operations do not include time for refinish- be applied after the damaged panel has been returned to a NEW ing the door frame edge or interior side. Where possible, MOTOR UNDAMAGED condition. will publish time for those areas under a “Refinishing Notes” head- Refinish times do not include time which may be required to ing within that group. match color tints or defective finish textures on interior or exterior surfaces. Refinish times do not include disassembly of compo- FENDERS, HOODS, TRUNK LIDS AND OTHER MAJOR nents such as Mirrors, Grilles and Headlamps that may come serv- BOLTED PANELS iced as an assembly. Nor do they include time which may be Refinish times listed on the parts detail line for these new pan- required to correct finish imperfections caused by improper weath- els do not include time for refinishing the edge or underside. Where er conditions, application, or environmental contamination such as possible, MOTOR will publish time for those areas under a REFINISHING PROCEDURES dust, dirt, grease, etc. MOTOR advises all parties consider these “Refinishing Notes” heading within that group. factors beforehand to determine mutually acceptable provisions in MATTE/FLAT REFINISHES the event such conditions exist or occur. MOTOR refinish times and clear coat formula is applicable for ANTI-THEFT LABELS (R DOT) use with Matte/Flat finishes when the following Not Included items Replacement part labels are coded with the letter “R” to show are factored in the refinish time: an extra clean environment needs that it is a replacement part. R Dot labels should not be removed to be maintained to reduce air born contamination; performing a from the part. Use caution when refinishing, rustproofing or under- test spray-out or let down panel to match gloss or lack of gloss; coating replacement components to avoid damaging the label. tinting the matte clear to adjust the level of gloss from a paint addi- BUMPER COVERS AND OTHER FLEXIBLE tive to reduce the gloss level; application of a standard mix clear coat and then sanding the clear coat so the matte finish matches COMPONENTS the same texture of the adjacent panels; any additional masking of Refinish times listed on the parts detail lines for these compo- adjacent panels. These additional steps should be considered nents are based on the items being refinished prior to installation. when developing the estimate. Refinish time listed on the parts detail line for an OEM bumper cover that has both body color and unpainted grained portion NEW UNDAMAGED PANEL allows for the refinish of the body color only. Masking the grained, A component manufactured to the same exacting standards as textured, or non-body color portions in preparation for body color the parts installed on new vehicles when the car was built. Exterior application is an included operation. It includes exterior surface body panels are supplied with a smooth painted surface (e-coat). and edges refinished during one continuous process. If a separate PARTIAL PANEL REFINISHING edging procedure is utilized then the appropriate time should be MOTOR defines partial panel refinishing as refinishing an area estimated after an on-the-spot evaluation. Refinish times do not within a damaged body panel or underneath body cladding after include removal of mold release agent from new unprimed molded the panel has been repaired to that of a “NEW UNDAMAGED components. Parts received from the OEM manufacturer without PANEL,” for the purpose of creating an undetectable color transi- primer and some non-OEM parts with or without primer should be tion. The blend formula should NOT be used to determine refinish tested for the presence of release agents that would cause paint times for Partial Panel Refinishing. adhesion problems and treated accordingly. An operation for the It is MOTOR’s position that partial panel refinishing is a process preparation of unprimed bumpers will be provided whenever such best reserved for the judgment of an estimator/appraiser following manufacturing information has been made available by the OEM. a thorough on-the-spot evaluation of the specific vehicle and refin- However, this information may not be available at the time of pub- ish requirements in question. Refer to G.T.E. “BASIC COLOR COAT lication, and preparation for unprimed bumpers may still be APPLICATION.” required, even though a published operation is not present. Preparation time for all unprimed components should be estimat- PRIME & BLOCK ed after an on-the-spot evaluation. For unprimed component Prime & block (high build/primer-filler) is a required procedure preparation time, see Unprimed Flexible Component Preparation that restores a repaired panel surface, including the joined areas of on page G39. For unprimed bumper preparation time, see "Add If replaced welded panels, from 150-grit finish to NEW UNDAM- Required" operation(s). AGED condition. It is MOTOR’s position that prime and block is a refinishing process best reserved for the judgment of an estima- tor/appraiser following a thorough on-the-spot evaluation of the specific vehicle and damage in question.

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G33 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REFINISH TIME PREMISE - Continued PANEL and/or COMPONENT DESIGNATION QUARTER PANELS AND OTHER MAJOR WELDED PANELS MAJOR PANELS/COMPONENTS Refinish times listed on the parts detail line for these new pan- All panels or components with a base refinish time of 1.0 hour els include exterior side, recessed edges, gutters and pockets, or greater are generally considered by MOTOR to be major panels. unless otherwise noted in text. Example: grille header panel, fender, hood, cowl top panel, doors, Refinish times listed under the “Refinishing Notes” heading for roof panel, rocker panel, quarter panel, engine lid, trunk lid, liftgate, quarter panels or other major welded panels “exterior surface only” rear gate, rear body panel, truck cab corner and back panel, truck operations do not include time for refinishing recessed edges, gut- bed front and side panel and van side and corner panels. ters and pockets. Where possible, MOTOR will publish time for MINOR PANELS/COMPONENTS these areas under the “Refinishing Notes” heading within that All panels or components with a base refinish time of less than group. 1.0 hour. REPAIRED PANEL REFINISHING FLEXIBLE PANELS/COMPONENTS MOTOR suggests using component(s) base refinish time for this All panels or components for which paint systems require a flex type of procedure after the damaged panel is repaired to new agent added to the paint mix. Example: fascia covers, fillers, exten- undamaged condition. Repaired surface preparation requires an sions, spoilers, etc. on-the-spot evaluation for additional procedural steps such as Bumpers and other flexible components can only receive a featheredge and/or prime and block not required for new undam- maximum refinish overlap deduction of 0.2 hour. aged panels. No overlap deduction should be taken when calculating refinish UNDERSIDE COLORS time for a single item from this category. Refinish times presented in this guide are developed under the A combination of items from this category refinished during a premise that the underside and jamb color is the same as the exte- single, continuous procedure should be subject to the appropriate rior body color. Some vehicle manufacturers use a different color “Adjacent” or “Non-Adjacent” overlap formula deduction. REFINISHING PROCEDURES for the engine compartment, trunk compartment and/or jambs. An When a flex agent or a separate paint mix procedure is not additional paint mix is required if the underside and/or jamb color required and when the flexible component is refinished during the is a different color than the exterior body color. Clear coat (gloss or same procedure with major or minor components, then flexible matte) will be required for base color coat applications. Some com- components should be considered the same designation as major ponent backsides of vehicles may not be refinished; however, the or minor components for the purpose of calculating refinish over- OE replacement component may be supplied in a different E-coat lap deductions and/or multi-stage refinishing additions. color than the damaged vehicle. These factors should be consid- INDIVIDUAL PROCEDURE ITEMS/AREAS ered when developing the estimate. Areas of a panel or component that are part of a main compo- 4 STAGE REFINISH nent, but are refinished during a procedure separate from the main In addition to the base and mid coat applications of a 3-Stage component. Example: edges, jambs, hinges, inside panels and the process, the 4-Stage refinish process, depending on paint manu- underside of hoods, deck lids, liftgates, etc. facturer, may possibly require the application of an additional No overlap deduction should be taken when calculating refinish ground coat. Some paint manufacturers may use a tinted clear time for items from this category. coat in addition to the final non-tinted clear coat. These additional steps are not included and should be considered when developing DEDUCTIONS TO BASIC REFINISH TIMES an estimate using an on-the-spot evaluation. MOTOR does not (Refinish Overlap) offer a formula for 4-Stage refinish. OVERLAP – NON-ADJACENT PARTS: SPECIAL NOTATION: • First major panel: The items or operations below were not considered during – Use full published time the development of any published basic refinish operation • Each additional part: times. These operations may or may not be required depend- – Deduct 0.2 per part ing upon the vehicle or process used. If any of these items or OVERLAP – ADJACENT PARTS: operations are required, they should be considered by the • First major panel: estimator and added to the estimate if necessary. – Use full published time REFINISH, WET/DRY SAND, DE-NIB and/or RUB-OUT TIME • Each additional part with a base time of 1.0 hour or greater: DOES NOT INCLUDE: – Deduct 0.4 per part • Anti-corrosion material application • Each additional part with a base time less than 1.0 hour: • Filling, blocking, featheredging repaired panels – Deduct 0.2 per part • Flex additive mixing time OVERLAP - INNER PANEL COMPONENTS: • Flex prep application • First inner part: • Material costs - Use full published time • Mask inner panels ex: apron/cowl/pillars/rail/floor, etc. • Each additional inner part with a base time of 0.5 hour • Molding & ornamentation or greater: • Protective coating material application - Deduct 0.2 per part • Protective coating removal • Inner part with a base time less than 0.5 hour: • Sound deadening application - No deduct • Spatter paint application time • Stripe tape, decal & overlay • Waste disposal fees (all types)

G34 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

BASIC COLOR COAT APPLICATION CLEAR COAT FINISHES (Base Coat/Clear Coat) INCLUDED: • Back tape opening SPECIAL NOTATION: (handle, lock The following items or operations were not considered during cylinder, mirror) the development of any published basic refinish operation • Clean times. If any of these items or operations are required, they component should be considered by the estimator. Calculations should (solvent wash) be made after deductions for overlap and additions for • Clean sprayer underside and edges, if required. It should be noted that it is • Color coat application not possible to sand, de-nib & polish, or rub-out and buff a • Initial dry sand (as recommended by paint manufacturer) matte clear finish, without changing the finish from matte to • Light buff, lacquer paint only gloss. Therefore, a refinishing booth without airborne con- • Load sprayer taminants is required for this operation. • Mask adjacent panels (three-foot perimeter) • Mask/close gap between adjacent panels up to foam tape • First major panel: (overspray) – Add 40% to refinish time • Mask glass opening • Each additional panel: • Mask/protect grille radiator opening (overspray) – Add 20% to refinish time • Mix paint (color with necessary solvents) • Maximum time allocation: • Primer-sealer coat application – 2.5 hours • Primer-sealer coat final clean INCLUDED: • Primer-sealer coat final application • All components clear coated • Remove masking during a single, continuous procedure • Retrieve accurate color information, including paint chip • Apply clear coat REFINISHING PROCEDURES DOES NOT INCLUDE: • Clean sprayer (one time) • Adhesion promoter (unprimed flexible component) • Mix clear coat (one time) • Backside refinishing • Tack wipe surface (when required) • Blending into adjacent panels DOES NOT INCLUDE: • Cover mask engine/compartment to prevent overspray • Any component clear coated as a separate procedure • Color matching to adjacent panels • Any operation previously excluded in “Refinish time • Cover/mask for prime and block Premise” and/or “Basic Color Coat Applications” groups • Cover/mask for cut-in • Material costs • Cover/mask recessed edges/jambs/weatherstrips • Texture matching (matte clear finishes) • Cover/mask trunk/compartment to prevent overspray • Test spray-out panel • Cover/mask entire exterior of vehicle to prevent overspray damage THREE-STAGE FINISHES • Cover/mask interior of vehicle to prevent overspray dam- (Base/Mica/Clear Coat) age • Edge refinishing • Grind, fill, & smooth welded seams (up to 150 grit sandpa- SPECIAL NOTATION: per) The following items or operations were not considered during • Paint or material costs the development of any published basic refinish operation • Prime & block (high build/primer-filler) times. If any of these items or operations are required, they • Test spray-out panel should be considered by the estimator. Calculations should • Tinting Primer-Sealer be made after deduction for overlap and additions for under- • Tinting to achieve color match side and edges, if required (if three-stage finish from factory). • Underside refinishing • Weld, grind or sanding damage to adjacent panels • First major • Wet sanding panel: – Add 70% to BAGGING (Cover Entire Vehicle Exterior) refinish time • Each additional Published refinish times include time necessary to mask exteri- panel: or surface adjacent to the refinish area to a perimeter of 36 inches, – Add 40% to or 3 feet. When the process of perimeter masking is substituted for refinish time an entire vehicle bagging procedure, then no additional time INCLUDED should be added. If entire vehicle bagging is used along with • Back tape open- perimeter masking, then the following formula may be considered: ing (handle, lock APPLY AND REMOVE VEHICLE COVER (BAGGING) cylinder, mirror) • Add 0.2 each time a cover is applied and removed • Mask/close gap between adjacent panels up to foam tape (overspray) • Mask glass opening • Mask/protect grille radiator opening (overspray) • Retrieve accurate color information, including paint chip

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G35 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

THREE-STAGE FINISHES COLOR BLEND (Adjacent Panels) (Base/Mica/Clear Coat) - Continued SPECIAL NOTATION: DOES NOT INCLUDE Calculations for blending are based upon the outer surface • Any component clear coated as a separate procedure only and should not include additions for underside, inside or • Any operation previously excluded in “Refinish Time edges of the blend panel. There should be no overlap deduc- Premise” and/or “Basic Color Coat Application” groups tion between blend panel(s) and/or refinished panel(s). This • Material costs formula is not applicable to SINGLE-STAGE, 3-STAGE, 4- • Test spray-out panel STAGE or TWO-TONE type finishes. Finishes of this type • Tint clear coat should be negotiated after an on-the-spot evaluation. Estimation of material cost should be based upon the full CLEAR COAT UNDAMAGED PANEL blended panel(s).

SPECIAL NOTATION: Blending may be necessary for adjacent body components Calculations for clear coating an undamaged panel are based to avoid noticeable color variation between newly applied upon the outer surface only and should not include additions paint and the existing paint of adjacent components or areas. for underside, inside or edges of the clear-coated panel. The following formula may be considered in the event this There should be no overlap deduction between refinished or type of procedure is required on an UNDAMAGED panel: clear-coated panel(s), nor should this procedure be applied towards the maximum clear coat allocation. Clear coating • Each blended adjacent panel or area may be necessary for adjacent body panel(s) to nearest break – 50% of blend panel’s base refinish time point (see G 8). The following formula may be considered in INCLUDED: the event this type of procedure is required on an undamaged • Back tape opening (handle, lock cylinder, mirror) panel: • Blend coat application REFINISHING PROCEDURES • Bonding/adhesion coat application • Each clear coated panel(s) • Clean component (solvent/detergent wash) 40% of panel’s Base Refinish Time • Clean in preparation for material application INCLUDED: • Clear coat application (full blend panel if required) • Back tape opening (handle, lock cylinder, mirror) • Initial wet sand or scuff (when required) • Bonding/adhesion coat application (if required) • Mask adjacent panels (three-foot perimeter) • Clear coat application • Mask/close gap between adjacent panels up to foam tape • Clean component (solvent/detergent (overspray) wash) • Mask glass opening • Clean in preparation for material appli- • Mask/protect grille radiator opening (overspray) cation • Remove masking • Initial wet sand or scuff DOES NOT INCLUDE: • Mask adjacent panels (three foot • Correction of pre-existent surface imperfections perimeter) • Cover/mask recessed edges/jambs/weatherstrips • Mask/close gap between adjacent pan- • Damage repair els up to foam tape (overspray) • Masking of attached parts • Mask glass opening • Material costs • Mask/protect grille radiator opening (overspray) • R&I of attached parts • Remove masking • Wet sand and/or buff for polishing • Tack wipe surface (when required) DOES NOT INCLUDE: • Correction of pre-existent surface imperfections • Damage repair • De-nib/wet sand and/or buff for polishing • Masking of attached parts • Material costs • R&I of attached parts

G36 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

EDGES OF NEW PARTS (Edging) THREE-STAGE COLOR BLEND (Adjacent Panels) - Continued SPECIAL NOTATION: The following items or operations were not considered during DOES NOT INCLUDE: the development of any published basic refinish operation • Correction of pre-existent surface imperfections times. If any of these items or operations are required, they • Damage repair should be considered by the estimator. An additional paint • Masking of attached parts mix is required if the edge color is a different color than the • Material costs exterior body color. Clear coat (gloss or matte) will be • R&I of attached parts required for base color coat applications. • Wet sand and/or buff for polishing • Test spray-out panel INCLUDED: • Refer to specific parts STONE CHIP GUARD text for estimated time allowance (Protective Material) • Use full refinishing time without deduction for SPECIAL NOTATION: overlap The following items or operations were not considered during DOES NOT INCLUDE: the development of any published basic refinish operation • Clear coat times. If any of these items or operations are required, they • Color tinting should be considered by the estimator. • Mixing a different edge color • First panel: – Add 0.5 per panel

THREE-STAGE COLOR BLEND • Each additional REFINISHING PROCEDURES (Adjacent Panels) panel: – Add 0.3 per panel

SPECIAL NOTATION: INCLUDED: Calculations for blending are based upon the outer surface • Up to a 12” height only and should not include additions for underside, inside or edges of the blend panel. There should be no overlap deduc- DOES NOT INCLUDE: tions between blend panel(s) refinish time. Blending may be • Texture matching necessary for adjacent body components to avoid noticeable color variation between newly applied paint and the existing TWO-TONE REFINISHING paint of adjacent components or areas. The following formula (Second Color Tone Application) may be considered in the event this type of procedure is required on an undamaged panel: SPECIAL NOTATION: The following items or operations were not considered during • Each blended the development of any published basic refinish operation adjacent panel times. If any of these items or operations are required on or area exterior, interior or undersides, they should be considered by 70% of blend the estimator. The following formula may be superseded by panel’s base information published in specific parts text. Calculations refinish time should be made after deductions for overlap and additions INCLUDED: for edges, if required. • Back tape open- ing (handle, lock cylinder, mirror) • First panel: • Blend coat – Add 40% to application refinish time • Bonding/adhesion coat application • Each additional • Clean component (solvent/detergent wash) panel: • Clean in preparation for material application – Add 30% to • Clear coat application (full blend panel if required) refinish time • Cover/mask recessed edges/jambs • Panel preparation (when required) • Mask adjacent panels (three-foot perimeter) • Mask/close gap between adjacent panels up to front tape (overspray) • Mask glass opening • Mask/protect grille radiator opening (overspray) • Remove masking

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G37 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

UNDERSIDE OF HOODS, LIDS OR GATES DE-NIB & POLISH

SPECIAL NOTATION: SPECIAL NOTATION: The following items or operations were not considered during Refinished panels may or may not require a varying amount the development of any published basic refinish operation of de-nibbing, a process used to remove small particles in times. If any of these items or operations are required, they final finish surface. The clear coat contains ultraviolet screen- should be considered by the estimator. An additional paint ers and reducing the clear coat thickness (mils) may result in mix is required if the underside color is a different color than early paint failure. Follow vehicle manufacturer’s recommen- the exterior body color. Clear coat (gloss or matte) will be dations when performing this type of repair. Calculations required for base color coat applications. should be based upon the base refinish time outer surface only and should not include additions for clear coat, under- INCLUDED: side, inside or edges. In the event that this type of operation • Refer to specific will be performed, MOTOR suggests the following formula be vehicle text for considered: estimated time allowance Each panel requiring de-nibbing (refinish or blend) • Use full refinish- HOOD, ROOF, TRUNK LID, SPOILER ing time without First panel add up to 20% of full base refinish time, deduction for each additional panel add up to 10% overlap FENDER, DOOR, QUARTER PANEL, BUMPER COVER First panel add up to 10% of full base refinish time, DOES NOT INCLUDE: each additional panel add up to 5% • Clear coat • Color tinting INCLUDED: • Panel outer surface only REFINISHING PROCEDURES • Mixing a different underside color • Paint nib removal as required (spot only) WELD ZONE/ADJACENT PANEL • Spot polish only DOES NOT INCLUDE: SPECIAL NOTATION: • Acid rain damage Suggested refinish operation times do not include additional • Full panel polish time for repair of damage to adjacent panels resulting from • Overspray removal • Removal of residual material from recessed edges and normal cutting, welding and grinding procedures. The amount jambs if required of damage can vary considerably depending upon process • Scratch damage and technique used by the servicing technician and, there- • Wash, clean, wax or detail entire vehicle prior to delivery if fore, is impractical to anticipate in this publication. MOTOR required recommends these factors be considered before finalizing • Wet sand full panel any repair cost estimate. Typical areas to be considered are illustrated below.

G38 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

WET/DRY SAND, RUB-OUT & BUFF UNPRIMED FLEXIBLE COMPONENT PREPARATION SPECIAL NOTATION: Refinished panels may or may not require a varying amount • 25% of the component's of wet sanding, compound rub-out or buffing operations in base refinish time • Maximum time allocation: order to match original finish texture. The clear coat contains 1.0 hours ultraviolet screeners and reducing the clear coat thickness (mils) may result in early paint failure. Follow manufacturer’s recommendations when performing this type of repair. INCLUDED: Calculations should be based upon the outer surface only • Removal of mold-release and should not include additions for clear coat, underside, agents as outlined by inside or edges. Base refinish time does not include deduc- manufacturer • Masking (if required) tion for refinish overlap. In the event that this type of opera- • Application of adhesion promoter tion will be performed, MOTOR suggests the following formu- la be considered: DOES NOT INCLUDE: • Correction of pre-existent surface imperfections • Material Costs Refinished panels may or may not require a varying amount of wet sanding, compound rub-out or buffing operations. In the event this type of operation will be performed, MOTOR suggests the fol- lowing formula be considered. • Each panel requiring wet sand, rub-out and/or buff (refinish or blend) – Add 30% of full base refinish time INCLUDED: REFINISHING PROCEDURES • Panel outer surface only • Wet sand full panel as required • Compound, buff and/or polish as required DOES NOT INCLUDE: • Acid rain damage • Overspray removal • Removal of residual material from recessed edges and jambs if required • Wash, clean, wax or detail entire vehicle prior to delivery if required

REV. 8-17 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G39 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING Index

TEXT EXPLANATION GUIDE . . . .G2 LABOR PROCEDURES MOLDINGS, STRIPE TAPE & (cont’d) DRILL TIMES GENERAL INFORMATION Bumper Assembly (Front) ...... G9, 10 Decals ...... G32 Bumper Assembly (Rear) ...... G26, 27 Drilling Operations ...... G32 Bolted-On Parts ...... G3 Center Pillar ...... G21 Moldings - Bolt or Clip on Type ...... G32 Estimating Sequence ...... G3 Console Floor or Overhead ...... G18 Moldings, Nameplates & Footnotes ...... G3 Cowl, Hinge Pillar & Dash Panel . . . . .G17 Emblems – Adhesive Type ...... G32 Part Prices ...... G3 Door - Door Shell ...... G19, 20 Overlays ...... G32 Part Quantities ...... G3 Door - Outer Panel ...... G20 Stripe Tapes ...... G32 Underhood Diagrams ...... G3 Engine/Transaxle ...... G14 Fender - Front Rails ...... G14 REFINISHING INDUSTRY Fender - Inner Panel ...... G13 PROCEDURES DEFINITIONS Fender - Outer Panel ...... G13 Floor Pan - Front & Center Floor Pan .G25 Bagging (Cover Entire Vehicle) ...... G35 Add If Required ...... G4 Frame ...... G11 Basic Color Coat Application ...... G35 Component Classification ...... G4 Front Lamps (Composite Type) ...... G13 Clear Coat Finishes ...... G35 D&R ...... G4 Front Lamps (Sealed Beam Type) . . . .G13 Clear Coat Undamaged Panel ...... G36 Frame Machine Set-Up ...... G4 Fuel Tank ...... G25 Color Blend ...... G36 Included and/or Not Included Glass ...... G19 De-Nib & Polish ...... G38 Operations ...... G4 Grille ...... G12 Edges of New Parts ...... G37 INDEX NAGS ...... G4 Header Panel or Headlamp Panel and/or Component O.E.M...... G4 Mounting Panel ...... G12 Designation ...... G34 Overhaul ...... G4 Heater ...... G12 Refinish Overlap ...... G34 Overlap ...... G4 Hood ...... G13 Refinish Time Listings ...... G33 R&I ...... G5 Instrument Panel ...... G17 Refinish Time Premise ...... G33 R&R ...... G5 Liftgate ...... G23 Stone Chip (Protective Material) ...... G37 Structural component identification . . . .G5 Pickup Truck: Box Assembly ...... G29 Three-Stage Color Blend ...... G37 Box Fenders ...... G29 Three-Stage Finishes ...... G35 SPECIAL PRECAUTIONS Box Front Panel ...... G30 Two-Tone Refinishing ...... G37 Box Set Back ...... G29 Acoustical And Structural Underside of Hoods, Lids Box Side Panels ...... G30 Foam Fillers ...... G6 or Gates ...... G38 Box Tailgate ...... G30 Air Conditioner Refrigerant ...... G6 Unprimed Bumper Preparation ...... G39 Cab Assembly, Skeleton ...... G27 Damaged or Non-Reusable Weld Zone/Adjacent Panel ...... G38 Cab Side/Corner/Back Panel . . . . .G29 Moldings and Fasteners ...... G6 Wet Sand, Rub-Out & Buff ...... G39 Uniside ...... G28 Electronic Systems & On Board Quarter Panel: Computers ...... G6 Convertible Roof Models ...... G23 Hazardous Materials ...... G6 w/o Convertible Roof ...... G22 Hybrid/Electric Vehicles ...... G6 Radiator ...... G12 OEM Collision Repair Network ...... G6 Radiator Support ...... G12 OEM Component Replacement - Rear Body - Floor Pan/Rails ...... G25 General ...... G6 Rear Body - Lower Body Panel ...... G24 Panel Bonding ...... G7 Rear Lamps ...... G31 Parts Supplied In Color ...... G7 Road Wheel ...... G14 Refinish Clear Coat Application ...... G7 Rocker Panel ...... G20 Restraint System (Air Bag) ...... G7 Roof ...... G18 Restraint System (Seat Belt) ...... G7 Roof Headliner ...... G18 Sectioning ...... G7 Steering ...... G16 Special Substrates ...... G7 Suspension (Front) ...... G15, 16 Steering Column ...... G8 Suspension (Rear) ...... G25, 26 Stone Chip Guard ...... G8 Tailgate - Passenger Structural Glass ...... G8 Cars/Wagons ...... G24 Welder Set-Up and Welding Tailgate - Outer Panel ...... G24 Preparation ...... G8 Trunk Lid ...... G23 Uniside with Quarter Panel ...... G22 LABOR PROCEDURES Uniside without Quarter Panel ...... G21 Labor Time Listings ...... G9 Valance Panel ...... G10 Labor Time Premise ...... G9 Van/SUV: Liftgate ...... G23 Air Conditioner ...... G12 Side & Corner Panels ...... G31 Brake (Bleed Hydraulic System) ...... G14 Wheel Alignment ...... G16, 17

G40 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 8-17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated.