GENERAL INFORMATION

INDUSTRY DEFINITIONS

CED SPECIAL PRECAUTIONS

GUIDE TO LABOR PROCEDURES ESTIMATING

MOLDINGS, STRIPE TAPE & DRILL TIMES

REFINISHING PROCEDURES

Collision Estimating Data 1-800-4A-MOTOR ☎ (1-800-426-6867) GUIDE TO ESTIMATING Text Explanation Guide

O.E.M. Part Price Side of Application Price Status R=Right D=Discontinued R&R Operation Time L=Left C=Part price is less core charge B=Both A=Special marketing program Component R&R = R&I Indicator Right or Left Classification: s = structural m = mechanical O.E.M. Part Number Part Description Year Coverage

Tie rod end ...... 11-16 R D 25.96 m 0.7 = 22348963

QUARTER PANEL

Additional Primary Refinishing Group Heading Information

Illustrated Part Call-Out Basic Sub-Group Number

REFINISHING NOTES Add for stone guard if required. See Guide to Estimating. Refn exterior surface only 11-16 p1.7 edges & Manufacturer’s pockets ...... 11-16 p.3 lock ...... 11-16 p.5 Special Marketing OVERLAP OPERATIONS Designation R&I Operations (see “PARTS PRICES”– R&R quarter panel with roof off General Information page) deduct ...... 11-16 B 4.0

R&I OPERATIONS R&I trim panel . . . 11-16 B 0.4 SECTIONING OPERATIONS Sctn qtr panel cut in window opening 11-16 R p2.5 11.0 11-16 L p2.5 11.5 PARTS AND R&R OPERATIONS R&R = R&I Paint Operation Indicator Time QUARTER PANEL & COMPONENTS (see “R&I (Remove & Reinstall” – Industry 1 Outer panel . . . .(p 2.5) 11-16 R 199.98 14.0 75142 8990 Definition page) (p 2.5) 11-16 L 199.98 14.5 75144 1000 2 Lower pillar . . . . .(p .5) 11-16 R 54.48 3.5 75143 4360 (p .5) 11-16 L 54.48 3.5 75143 4370 3 Fuel door ...... (p .5) 11-16 17.00 0.3 = 75760 1050 Belt Molding 4 at window ...... 11-16 R 33.25 0.3 = 79106 7000 11-16 L 33.42 0.3 = 79106 7010 Molding 5 rear vertical ...... 11-16 RA 23.03 0.3 = 79104 7800 Footnote 11-16 LA 23.03 0.3 = 79104 7810 Symbol & 6 Body side mldg 11-16 R 37.63 # 0.3 79116 1360 Drilling 11-16 L 37.63 # 0.3 79116 1370 Operation Time Definition 7 Wheel opng (d .2) 11-16 R 53.80 0.3 = 79116 5080 mldg (d .2) 11-16 L 53.80 0.3 = 79116 5090

# PARTS: Order by model & color. ¶ LABOR: Time includes R&I .

G2 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

Operation times reported herein are compiled from available PART PRICES - Continued manufacturer data, as well as our own evaluation of shop data and are published only as an estimating guide. Part prices do not include cost of state and local taxes, bolts, This Guide to Estimating provides the guidelines that apply to rivets, screws, nuts, washers, clips, fasteners, paint/body repair MOTOR Crash Estimating Data. Knowledge and application of materials and refinishing unless otherwise noted. these guidelines will assist the estimator in developing a clear esti- mate, reflecting as accurately as possible the requirements to per- PART QUANTITIES form operations listed. To maintain accuracy, estimators must fre- quently refer to these pages throughout the estimating process. Many procedures require replacement of parts such as fasten- ers (bolts, rivets, screws, nuts, clips, for example) or washers. The BOLTED-ON PARTS applicable quantities for these parts are provided whenever possi- ble. This information will be provided as reported by the OEM. The phrase “BOLTED-ON PARTS” referenced in this publication refers to mechanically fastened components that are directly TECHNICAL INFORMATION attached to the component that is being replaced and includes braces, brackets, mounts, shields, extensions, interior trim, etc. Labor times shown in reference to labor procedures contained Mechanical fasteners may include bolts, nuts, screws, clips and in Tech-Cor Bulletins are researched and developed by MOTOR. rivets. While Tech-Cor Bulletins are protected under copyright laws, reproduction of these bulletins is permitted as long as the bulletin ESTIMATING SEQUENCE is reproduced in its entirety, including source attribution. Listed under each basic assembly are the related and compo- Tech-Cor, LLC. nent parts. List the damage according to the basic assembly, tak- Technical Research Dept. ing the basic item first. Then, starting from the outside of the vehi- 110 East Palatine Road cle and working inward, list everything attached to it which is dam- Wheeling, Illinois 60090 Phone: (847) 667-2340 aged. By following this procedure, you will make a more thorough GENERAL INFORMATION inspection. http://www.tech-cor.net For instance, on an estimate involving front damage, inspect as shown: I- Fender Created by the collision industry in 1979, I-CAR, the Inter- molding Industry Conference on Auto Collision Repair, conducts extensive nameplate collision repair research to develop and deliver quality technical emblem educational programs to professionals in the insurance and colli- Fender Liner sion repair industries, which increases the common understanding of required repair methods. The international not-for-profit training FOOTNOTES organization works toward its vision that every person in the colli- sion industry has the necessary technical knowledge and skills rel- Footnotes are used to present information specific to the indi- evant to their position to achieve a complete and safe repair. cated component or operation. Footnotes are not intended to be Ultimately benefiting the vehicle owner, information on I-CAR train- used in place of service repair information. ing is available at http://www.i-car.com. NASTF PART PRICES The National Automotive Service Task Force is a not-for-profit, Prices used in MOTOR Crash Estimating Data are factory sug- no-dues task force established to facilitate the identification and gested list prices, as supplied to us by the manufacturer. Dealers correction of gaps in the availability and accessibility of automotive may not be required to sell at this price and may be free to deter- service information, service training, diagnostic tools and equip- mine their own prices. When a price is prefixed by the letter “D” it ment and communications for the benefit of automotive service indicates that this part has been discontinued by the manufactur- professionals. NASTF is a voluntary, cooperative effort among the er and for your convenience, we continue to publish the last avail- automotive service industry, the equipment and tool industry and able price. When a part is prefixed by the letter “C,” this indicates automotive manufacturers. See their website http://www.nastf.org a core value assigned by the manufacturer has been deducted for information on NASTF programs and activities. from the manufacturer’s suggested retail price. When a price is ASA prefixed by the letter “A,” it indicates a Special Marketing Program The Automotive Service Association (ASA) advances profes- part. sionalism and excellence in the automotive repair industry through General Motors Target Marketing Program: This program has education, representation and member services. See their website been discontinued by GM. Parts indicated with the letter “A” rep- http://www.asashop.org for information on ASA’s programs and resent components included in the program. These parts do not activities, or if you have any questions about membership, please have a suggested list price supplied by General Motors. The price call the ASA Membership Services Department at (800) ASA- shown following the letter “A” is an approximation which you may SHOP, ext. 295, or send e-mail to [email protected]. find helpful. These prices are to be regarded as a GUIDE only. The actual price, which may be higher or lower than the published price, can be determined by contacting the General Motors dealer in your area. Mopar Competitive Crash Parts Program: The prices for these parts may carry a special discount. Actual price should be deter- mined by calling the dealer in your local area. Dealers are not required to participate in this program and are free to determine their own prices for these parts.

REV. 11-15 G3 GUIDE TO ESTIMATING

TECHNICAL INFORMATION - Continued UNDERHOOD DIAGRAMS

ASE MOTOR includes underhood diagrams when available. All The National Institute for Automotive Service Excellence (ASE) measurements are in millimeters. Please refer to MOTOR “Collision was established in 1972. ASE’s mission is to improve the quality of Repair Data” manual or MOTOR E-Frame Data on CD for complete vehicle repair and service through the testing and certification of vehicle dimension specifications. All underhood illustrations used repair and service professionals. See their website herein are copyrighted by Hein-Werner Corporation, Milwaukee, http://www.ase.com/ for information on ASE’s programs and activ- Wisconsin and used with the permission of the copyright owner. ities or e-mail to [email protected]. AGRSS99 The Automotive Glass Replacement Safety Standards (AGRSS99) Council, Inc. is a not-for-profit organization dedicated to the safe replacement of auto glass. Stationary (bonded) auto glass replacement is important in maintaining the structural integri- ty and safety features of the vehicle. The AGRSS99 Standard: ANSI 002-2002 is the North American standard detailing the steps and procedures to provide safer automotive glass replacement. See their website http://www.agrss.com for information on AGRSS99 programs and activities. GENERAL INFORMATION

G4 REV. 11-15 GUIDE TO ESTIMATING

ADD IF REQUIRED INCLUDED and/or NOT INCLUDED LABOR MOTOR Collision Estimating Data is based on the base model OPERATIONS vehicle configuration, standard or regular production options, INCLUDED OPERATIONS: and/or standard replacement operations. "Add if required" opera- When items or operations appear in the Guide to Estimating tions are for extra procedures necessitated by optional factory pages under the “Included” heading it means that the operation is equipment or certain collision scenarios that may be encountered. performed in conjunction with another operation. For example, "Add if required" operations should be added to the estimate R&I is an individual operation, but when replacing whenever applicable after an "on the spot" inspection of vehicle a steering column, steering wheel R&I is also performed and there- damage and/or vehicle options. fore included in Steering Column R&R. If an item is listed without a qualifier, it means all labor has been COMPONENT CLASSIFICATION considered within the indicated labor procedure. If a specific qual- ifier (such as R&I) appears, it means only the specified qualifier The purpose of classifying components is to describe physical applies. properties of the component, and classifications may inform the estimator that specialized technician skill levels and/or tools may NOT INCLUDED OPERATIONS: be required. Indicators are not intended to determine labor rates Items or operations listed under “Does Not Include” were not charged, or to be inclusive of all components. Any additional com- considered in the development of published labor operation times. ponent classification(s) should be determined after an on-the-spot These operations may or may not be required depending upon the evaluation of required repair procedures. vehicle or repair process used. If any of these items or operations are required, they should be considered by the estimator. If a spe- cific qualifier (such as R&I) appears, it means only the specified CLASSIFICATION INDICATORS ARE PROVIDED FOR qualifier applies. YOUR CONVENIENCE AND MUST ONLY BE CONSIDERED A HELPFUL GUIDE. NAGS - GLASS PRICES INDUSTRY DEFINITIONS INDUSTRY MOTOR component classifications are defined as follows: Glass Prices: We include, when available, both the vehicle man- ufacturer and the NAGS benchmark prices as applicable to each (M) Mechanical: Components that transform one form of make and model. All NAGS part numbers and benchmark prices motion or energy into another. Mechanical components would like- are provided from National Auto Glass Specifications, a division of ly be serviced at a mechanical service facility rather than a body Mitchell International, Inc. Labor operation times listed on the line repair facility if that component failed during normal operation. with the NAGS information are MOTOR suggested labor operation Mechanical components will likely require a specialized technician times; NAGS labor operation times are not included. skill level and/or specialized tools. OEM (Original Equipment Manufacturer) (S) Structural: Components that provide a load bearing foun- dation for the purpose of safety and/or stability Used to define original vehicle manufacturer.

(no classification) Body: Components that do not fall under OVERHAUL the mechanical or structural classification Remove an assembly from the vehicle, disassemble, clean, inspect, replace parts as needed, reassemble, install and adjust D&R (Disconnect & Reconnect) (except wheel/suspension alignment). Overhaul time should be Some labor procedures require disconnecting (unplug and/or used only if the time for individual parts (less overlap) is more than unbolt) of a component/assembly at the point where it is attached the overhaul time. Overhaul operations include component R&R to the subject part. The component assembly is not completely procedure steps and inclusions unless otherwise noted. removed from the vehicle. The component is reconnected during the assembly procedure. Due to various configurations and type of OVERLAP parts that may be involved in the D&R operations and considering When replacing two or more components the duplication of that the times involved are generally not definable in tenths of included labor procedures is known as overlap. Labor procedures hours, time for D&R is not provided. When D&R is necessary to (R&R/R&I/D&R) that create overlap include, but are not limited to, perform a labor operation, it is included in that labor operation’s mechanical attachment, welding, bonding and/or technician time. preparation. For example, when replacing a quarter panel and rear body FRAME MACHINE SET-UP panel on the same vehicle, the common required labor procedures Due to the different types of frame machines used in the colli- necessary to remove and replace or reinstall these components is sion repair industry, labor times for frame machine set-up are not known as overlap. developed by MOTOR, nor otherwise included in any operation. When a labor overlap condition exists, less time is required to Each frame machine manufacturer may have its own unique con- replace adjoining components collectively than is required when figurations and setup processes. For example, some machines are they are replaced individually. of a “drive-on” type while others are of a “dedicated bench” type, Overlap labor information is generally included at the beginning and there are procedural differences between the two set-up meth- of each group or subgroup within each chapter. ods. Additionally, there may be variables unique to the actual vehi- cle that may increase or decrease frame machine set-up time. MOTOR suggests using an on-the-spot evaluation to determine an appropriate frame machine set-up time.

REV. 11-15 G5 GUIDE TO ESTIMATING

R&I (Remove & Reinstall) STRUCTURAL COMPONENT Item is removed, set aside and later reinstalled and aligned for IDENTIFICATION - Continued proper fit (does not include Suspension/Wheel alignment). Welded structural parts of the body on a body-over-frame vehi- Generally used to gain access to another part. cle typically include: If an R&I time is not available, published R&R times can be used when the steps required to R&R a component are the same proce- • APRON ASSEMBLY dure steps required to R&I a component. For example, bolt- or clip- • CAB CORNER (PICK-UP) on moldings, ornamentation, mirrors, trim, door handles, locks, • CAB BACK PANEL (PICK-UP) cylinders, latches and many single-piece components. In addition, • CENTER PILLARS an equal sign (=) printed after an R&R time indicates MOTOR has • CORNER PILLARS evaluated an operation and determined that the R&R time may be • FRONT RAIL used as the R&I time. • HINGE PILLARS • LOCK PILLARS R&R (Remove & Replace) • RADIATOR CORE SUPPORT • REAR RAIL Remove old part, transfer necessary items to new part (unless • ROCKER PANELS otherwise noted in Labor Procedure pages), replace and align. • UPPER RAIL Does not include Suspension/Wheel alignment. Some parts that are bolted, bonded or welded may add struc- STRUCTURAL COMPONENT tural integrity to a vehicle’s body. These parts may be made from IDENTIFICATION different types of materials and vehicle dimensions must be correct before replacement. If improperly repaired, road performance Structural component identification information as presented in and/or crashworthiness of the vehicle may be affected. Air bag I-CAR Enhanced Delivery programs. deployment may also be affected. INDUSTRY DEFINITIONS INDUSTRY

Welded structural parts can be made from different types of Parts that may add structural integrity to a vehicle’s body may metal. Identification is not based on metal type. Replacement include: requires specific measuring equipment and vehicle dimensions must be correct. If improperly repaired, road performance and/or • COWL ASSEMBLIES crashworthiness of the vehicle may be affected. Airbag deploy- • DASH PANEL ment may also be affected. • ENGINE CRADLE (bolt-on) • FLOOR PANEL Welded structural parts on a unibody vehicle typically include: • IMPACT BAR (bolt-on) • PERIMETER FRAME • APRONS/STRUT TOWER • QUARTER PANEL • CENTER PILLAR • RADIATOR CORE SUPPORT (bolt-on) • CORNER PILLAR • REAR BODY PANEL • FRONT RAIL • ROOF PANEL • HINGE PILLAR • STATIONARY GLASS (urethane bonded) • LOCK PILLAR • RADIATOR CORE SUPPORT • REAR RAIL • REAR STRUT TOWER • ROCKER PANEL • SUSPENSION CROSSMEMBER • UPPER RAIL

G6 REV. 11-15 GUIDE TO ESTIMATING

ACOUSTICAL AND STRUCTURAL FOAM ELECTRONIC SYSTEMS & ON-BOARD FILLERS COMPUTERS This type of product is used by some OEMs to control NVH Special caution should be taken when servicing vehicles due to (noise, vibration and harshness) or add structural integrity to the the wide use of computer modules, electronic sensors and printed vehicle body. Acoustical foam is a soft to firm, pliable product while circuit boards. This type of equipment is very sensitive to high tem- structural foam is a hard, dense, rigid product. Acoustical and/or peratures and voltage fluctuations, including electrostatic dis- structural fillers may be found internally on vehicle panels; there- charge. A few safety tips you should consider are: fore, identification of foam type and location may require an inspection after vehicle disassembly. Foam products must be • Disconnect battery cable removed if within six inches of an open flame, excessive heat (600 • Computer modules should not be exposed to tempera- degrees) or welding operation. Any foam damaged or removed tures exceeding OEM recommendations during the repair process must be replaced. • Remove component if necessary • Discharge static electricity before handling component(s) SPECIAL NOTATION: • Avoid touching electrical terminals of component Not all vehicles contain foam fillers; others may contain foam fillers in one or more locations. Refer to OEM for I-CAR’s Uniform Procedures for Collision Repair states that specific repair recommendations/procedures and electronic components should be removed from the vehicle if replacement product(s). welding is to take place within 12 inches of the component. Refer to manufacturer’s specific recommendations for each vehicle.

HAZARDOUS MATERIALS Regulations and safety considerations may require protective clothing, respirator, protective eyeglasses, and/or ear plugs be worn in certain areas of collision repair facilities. Caution must be SPECIAL PRECAUTIONS exercised when dealing with isocyanates, flammables, fumes, liq- uids and airborne particles.

HYBRID/ELECTRIC VEHICLES

Warning: High Voltage Electrical System! These vehicles are equipped with high voltage batteries and are capable of causing electrical shock. Failure to use caution in the proper disconnection of this electrical system may result in serious injury or death. For safety and ease of identification, electrical cables carrying the high voltage are colored orange. Any orange- colored cable should be avoided until the high voltage electrical system has been disabled. Follow OEM safety precautions includ- ing wearing personal protective equipment rated for working on Hybrid/Electric Vehicles. Follow OEM service repair information for disabling the high voltage electrical system before beginning any repairs.

OEM COLLISION REPAIR NETWORK Some OEM(s) manufacture aluminum vehicles that have an AIR CONDITIONER REFRIGERANT established repair network for these vehicles and require collision repairs to be performed at an OEM authorized aluminum repair Reported refrigerant capacities are FOR ESTIMATING PUR- center. Manufacturers with collision repair networks covered in POSES ONLY. ALWAYS refer to the vehicle A/C label or manufac- MOTOR’s guide are Audi, BMW, Jaguar and Mercedes Benz. Refer turer’s service manual for recommended repair procedures and to the OEM for complete information on collision repair network system capacity. program.

DAMAGED OR NON-REUSABLE MOLD- OEM COMPONENT REPLACEMENT - INGS AND FASTENERS GENERAL Some moldings may be damaged or broken during normal R&I The collision repair facility must have the equipment, training, procedures. Additionally, some plastic or metal fasteners may be and experience using the latest factory/industry information and damaged and their ability to be reused jeopardized because of sin- procedures. Ultimately, the safety and quality of any repair will gle-use design, age or exposure to the elements. Moldings, depend not only on the equipment that is used and the procedure emblems and trim attached using a heat stake method are consid- that is followed, but also on the skill and knowledge of the repair ered to be non-reusable. Caution should be taken while removing technicians, the steps they take to control repair quality and how all fasteners, both metal and plastic. MOTOR recommends these well they check the details of the repair. factors be considered and mutually agreed upon before finalizing any repair cost estimate.

REV. 11-15 G7 GUIDE TO ESTIMATING

OEM COMPONENT REPLACEMENT - RESTRAINT SYSTEM (Air Bag) GENERAL - Continued NOTE: RESTRAINT SYSTEMS, REPLACEMENT COMPO- Some repair operations reported in this guide may be beyond NENTS and INSPECTION COMPONENTS are FOR ESTIMATING the capability of the repair shop in terms of equipment, skill and PURPOSES ONLY. Wiring repairs should only be performed in knowledge, etc. In this case the repair shop should not attempt the accordance with vehicle manufacturer specifications. Air bag com- repair. ponents should never be refinished. Refinishing these components MOTOR Information Systems expressly disclaims all war- will alter the original design and change deployment characteris- ranties, obligations and liabilities, either expressed or implied, in tics. Always refer to the vehicle manufacturer’s recommended the use of this guide. MOTOR Information Systems neither repair procedures when servicing any air bag system. assumes, nor authorizes any party to assume for it, any liability in Before repairing any air bag system, disconnect and isolate the connection with the use of this guide. battery cable so that any back-up power supply is discharged for Extreme care and caution should always be used when per- the time period stipulated by the manufacturer to prevent acciden- forming collision repairs on any vehicle. All repairs must be of the tal deployment when working on the vehicle. All system compo- highest quality using the latest factory recommended repair proce- nents and mounting areas must be inspected before energizing the dures with the following concerns kept in mind: system. • Passenger Protection: Replacing damaged parts of a car On some vehicles the is considered an integral com- designed to crush in a collision may reduce occupant pro- ponent of the overall system and has specific requirements regard- tection in a future collision if the structural integrity is not ing materials and procedures used when replacing a windshield. restored. Factory recommended procedures must be followed when servic- • Safety & Handling: An improper repair can create braking, ing this type of system. Some vehicles are equipped with dual handling, vibration and noise problems. This may lead to stage air bags. The air bags are deployed at different rates possible safety problems. depending on the severity of the crash, seat belt usage and driver • Corrosion Protection: A vehicle's ability to resist corro- position. If a dual stage air bag has deployed, it is possible that sion may be reduced if improper repairs are made and the only one stage has deployed. If both stages have not deployed, SPECIAL PRECAUTIONS manufacturer's corrosion protection is not restored. This there is a danger of the second stage deploying if the air bag is not may lead to future safety and/or resale value problems. properly handled. On vehicles that are equipped with dual stage air • Resale Value: The resale value of a vehicle can be bags, ensure the air bag system is disabled before performing any reduced dramatically by improper repairs which may lead repair procedures. The air bag should then be properly disposed to a financial loss to the vehicle owner. of. Refer to the vehicle manufacturer’s recommended procedures for air bag disposal. PANEL BONDING (Metal Adhesives) Estimated Work Times for disabling vehicle safety restraint sys- tems have been developed for instances where the OEM-recom- OEM labor procedures for “panel bonding” requires different mended procedure steps required to disable the system are in procedural steps versus welding, such as panel/vehicle prepara- addition to steps required to de-energize the vehicle by discon- tion, sectioning insert/sleeve, additional panel fit and adhesive necting the battery and/or removing a readily accessible fuse. application unless otherwise specified in a footnote attached to the sectioning operation. MOTOR published welded panel replace- RESTRAINT SYSTEM (Seat Belt) ment labor times may be applied for “panel bonding” and would include all the necessary procedure steps as outlined by the OEM. Many automobile manufacturers recommend seat belt compo- Refer to the Guide to Estimating pages for specific nents be replaced when subjected to stress by occupants in a col- INCLUDED/NOT INCLUDED operations. An adjustment in time lision. Check with the manufacturer for specific repair recommen- may or may not apply after an on-the-spot evaluation of required dations and procedures. procedures. Refer to OEM for specific repair recommendations/ procedures and replacement product(s). SECTIONING Sectioning is an industry accepted procedure which involves PARTS SUPPLIED IN COLOR replacing a vehicle’s welded body panel (quarter, rocker, rail, etc.) Some replacement components such as instrument panels, trim onto the undamaged portion of a vehicle body at a location other panels and moldings can be ordered in various colors and there- than at a factory seam. This may or may not be a factory recom- fore may not require painting. In some instances specific colors mended procedure. Special care and training is required when sec- may no longer be available from the manufacturer and therefore tioning any part due to the wide use of special steels and vehicle would require painting. MOTOR recommends the availability of design. Repairs of this type should only be performed in accor- appropriate replacement colors be confirmed before finalizing any dance with the OEM service repair information, if available. When estimate of repairs. Refinishing time should be added if needed sectioning procedures are not available from the vehicle maker, it color is not available. may be possible to section a part using vehicle-specific proce- NOTE: Air bag components should never be refinished. dures developed by research organizations such as Tech-Cor Refinishing these components will alter the original design and and/or general sectioning guidelines taught by I-CAR. Please visit change deployment characteristics. http://www.i-car.com/partialreplacement for more information. The sectioning location may be affected after an on-the-spot REFINISH CLEAR COAT APPLICATION evaluation of the vehicle’s inner structure design. The labor time premise (included/not included operations) for a Most major paint manufacturers recommend that when per- sectioned panel is considered to be the same as for the full panel forming refinish repairs on an OEM base coat/clear coat or multi- replacement, unless otherwise specified in a footnote attached to stage finishes, the application of clear coat must be extended to the sectioning operation. The on-the-spot evaluation will define the nearest panel edge or breakpoint to qualify for their lifetime inclusions/non-inclusions unique to the collision scenario and/or refinish warranties. the sectioning approach chosen.

G8 REV. 11-15 GUIDE TO ESTIMATING

SPECIAL SUBSTRATES SPECIAL SUBSTRATE METALS - Continued Some vehicle manufacturers use special or alternative materials SHEET MOLDING COMPOUND (SMC): A high strength glass- in the construction of their vehicles. When possible, parts made reinforced thermoset molding material which is normally compres- from one of the eight listed materials will be identified using the sion-molded and is used on some vehicle body outer panels and abbreviations shown below. radiator supports. Manufacturers may have repair options for these It is not always possible or practical to identify where special or types of non-structural parts. Reparability options depend on the alternative materials are used on a vehicle. Do not assume that a manufacturer’s recommendations and procedures. Only use mate- part not identified as special material isn’t actually made of a spe- rials that are designated for use on sheet molded compounds. cial material. When in doubt, it is recommended that you contact ULTRA HIGH STRENGTH STEEL (UHS): Generally door guard the vehicle manufacturer for further information. When performing beams, reinforcements and other special purpose areas repairs to special substrates, refer to OEM recommendations for contain this type of steel. These parts must not be repaired. They specific information. Improper repairs may adversely affect the are to be replaced only. Contact the vehicle manufacturer for appli- structural integrity and safety of the vehicle. cable locations. This information supersedes information pub- lished in previous Guide to Estimating pages. ALUMINUM (ALU): Aluminum is lighter than steel and is non- magnetic. Aluminum is sensitive to galvanic corrosion. Only use Note: fasteners, tools and materials that are designated for use on alu- Due to space limitations, special substrate information is not minum. Heat limitations MUST be observed when working with this available in MOTOR CEG Online or DVD products. type of metal. BORON STEEL (BOR): Boron steel has extremely high STEERING COLUMN strength; do not use heat on this type of metal. It cannot be straightened because of the extremely high heat used in the form- Many vehicle manufacturers use collapsible steering columns to ing process. The only solution for damage is replacement. Boron absorb energy sustained from a collision impact. These columns steel can be cut with a cutoff wheel. Drilling boron steel is very dif- should be inspected for proper length, binding and deformation ficult and may be accomplished using a titanium drill bit combined among other specific considerations. Failure to do so may prevent SPECIAL PRECAUTIONS with slow speed (490 rpm). proper operation of steering column and/or air bag deployment. CARBON FIBER COMPOSITE (CFC): Visible weave carbon MOTOR recommends following vehicle manufacturer’s guidelines fiber (non-painted) and non-visible weave carbon fiber (painted) for inspection and replacement of these components. parts are extremely lightweight and strong. Structural carbon fiber parts will require replacement if damaged. Manufacturers may STONE CHIP GUARD have repair options for non-structural parts such as exterior pan- (Protective Material) els, provided that the damage does not extend to an edge. Reparability options depend on the manufacturer’s recommenda- Vehicle manufacturers may apply a spray-on, chip-resistant tions and procedures. Only use fasteners, tools and materials that coating to protect the vehicle’s finish from chipping. This type of are designated for use on carbon fiber. coating may be named differently depending on manufacturer ex.: HIGH STRENGTH STEEL (HSS): Generally frame rails, inner Stone Guard, Soft-chip Primer, PVC Chipping Primer, Chip Guard, rocker panels, suspension crossmembers and upper apron rails Gravel Guard, etc. This type of coating is designed to reduce paint are made of this material (this varies by manufacturer). Heat limita- chipping; appearance varies from textured surface to a smooth tions MUST be observed when working with this type of steel. surface. Chip-resistant coatings may be applied to the vehicle’s When in doubt, most manufacturers recommend all steel be treat- lower body and/or leading edges of the body. Refer to OEM serv- ed as HSS steel. ice repair information for specific location, repair recommendations HYDROFORMED STEEL (HYD): Hydroformed parts may be and/or replacement product(s). MOTOR recommends following sectioned depending on the vehicle manufacturer’s recommenda- OEM service repair information for replacement of these materials tion. Heat limitations MUST be observed when working with this following a thorough on-the-spot evaluation of vehicle and damage type of steel. in question. MAGNESIUM (MAG): Magnesium is much lighter, stronger and more resistant to corrosion than steel. Magnesium has the tenden- STRUCTURAL GLASS cy to crack or break either from collision damage or during straightening due to its quick work-hardening characteristics. Urethane bonded stationary glass such as , Magnesium is also not weldable with common collision repair facil- side/quarter glass and back glass adds structural integrity to a ity GMA (MIG) welding capabilities. Do not use oxyacetylene vehicle’s body and may be considered a structural component on equipment or plasma arc cutting equipment around this or any some vehicles. Therefore, it is important to use proper materials other magnesium part. If magnesium catches on fire, it requires a and procedures when installing this type of glass. I-CAR and some class D fire extinguisher. vehicle manufacturers recommend the use of epoxy primer on SANDWICHED STEEL (SAS): This type of steel (OEMs may glass pinchweld where coating has been removed. Utilization of have other names) is being used on the dash panels, floor panels incorrect methods or materials could result in a failure to restore and oil pans, etc. This product has an engineered non-steel layer the vehicle’s original structural integrity. Removal of some undam- sandwiched between two cold rolled layers of steel; do not use aged urethane bonded glass for reuse may not be possible due to heat on this type of metal unless recommended by OEM. It is used damaging plastic locating studs and/or attached moldings. Some to help lower sound levels and vibration. This product may or may vehicle manufacturers recommend replacing glass that has been not be weldable with common collision repair facility GMA (MIG) removed with new OEM glass. It is MOTOR’s position that removal welding. of the glass from the damaged part/panel for reuse is a process best reserved for the judgment of an estimator/appraiser following a thorough review of vehicle manufacturer guidelines.

REV. 11-15 G9 GUIDE TO ESTIMATING

LABOR TIME LISTINGS LABOR TIME PREMISE - Continued All operation times are listed in hours and tenths of an hour. A • Reset electronic memory functions after battery disconnect time listed as 3.5 indicates three and one half hours. • Road test vehicle • Rusted, frozen, broken or corrosion damaged components LABOR TIME PREMISE or fasteners • Scan tool clear/reset electronic module The times reported in this publication are to be used as a GUIDE • Scan tool diagnostics ONLY. Reported times include normal align procedure to insure • Steering Angle Sensor recalibration proper fit of the individual new part being replaced. Reported times • Straighten or align used, reconditioned or non-OEM parts include tube/paddled OEM caulking and seam sealer • Structural damage diagnosis and vehicle set up time removal/application on welded replacement panels. Sprayable • Structural foam removal or application seam sealer equipment requires preparation and adjustment • Test for water leaks (except Windshield, Back Glass, and before application and is NOT INCLUDED IN LABOR TIME. Stationary Glass) Times do not apply to vehicles with equipment other than that • Test panel/spray caulk supplied by the vehicle manufacturer as standard or regular pro- • Undercoating, tar or grease removal duction options. If other equipment is used, the time may be • Unprimed bumpers, removal of mold-release agents adjusted to compensate for the variables. Removal and replace- • Waste disposal fees (all types) ment of exchanged or used parts is not considered. If additional • Weld through primer aligning or repair must be made, such factors should be consid- • Welded seam surface finishing finer than 150 grit sandpaper ered when developing the estimate. Items not listed under the • Wheel or hub cap locks R&I INCLUDED/DOES NOT INCLUDE heading for any given procedure have not been considered in the estimated work time development FRONT BUMPER ASSEMBLY – for that procedure, unless specified by a footnote. All included/not included items for labor procedures listed between pages G10 and R&I ALL TYPES

LABOR PROCEDURES G33 are for component R&R and R&I procedures unless otherwise indicated in operation heading. INCLUDED: OPERATION TIMES LISTED ARE BASED ON NEW UNDAM- • Align to vehicle AGED PARTS INSTALLED ON NEW UNDAMAGED VEHICLES AS • Face bar/bumper cover INDIVIDUAL OPERATIONS. TIME HAS NOT BEEN CONSIDERED assembly R&I FOR ALIGNMENT PULLS, DAMAGE-RELATED ACCESS TIME, DOES NOT INCLUDE: DAMAGED, USED, REMANUFACTURED OR AFTERMARKET • Air bag sensor PARTS. SOME OPERATION TIMES ARE APPLICABLE AFTER • Battery BOLTED, ATTACHED OR RELATED PARTS HAVE BEEN • Emblems & nameplates REMOVED. REFER TO SPECIFIC FOOTNOTES ATTACHED TO • Energy absorber, all types OPERATION TIME LISTING. • Lamp aiming LABOR TIME DOES NOT INCLUDE: • Lamps (when not mounted in bumper) • Moldings & impact strip SPECIAL NOTATION: • Stripe tape, decals or overlays The items listed below apply to all labor procedures. • Valance panel/ (when not mounted to bumper) • A/C System, Evacuate and Recharge • Aftermarket & OEM accessories FRONT BUMPER – R&R FACE BAR TYPE • Alignment, check or straightening related parts • Alignment check of front or rear suspension/steering INCLUDED: • Anticorrosion material restoration/application • Align to vehicle • Battery D&R/recharge • Emblem & nameplate • Brackets & braces transfer • Face bar R&I • Broken glass removal or clean up • Guard • Brakes, bleed and adjust • Guard cushions • Caulk (non-OEM), sound insulate or paint inner areas • Lamps (when mounted to • Clean up or detailing of vehicle prior to delivery bumper) • Computer control module D&R/relearn • Molding & impact strip • Conversion Vans (special components, equipment and DOES NOT INCLUDE: trim) • Air bag sensor • Cutting, pulling or pushing collision damaged parts for • Battery access • Distance sensor • Damaged or defective replacement parts • Energy absorber, if mounted to frame rail (all types) • Drain & refill fuel tank • Lamp aiming • Drilling, modification or fabrication of mounting holes • Lamps (optional equipment, or not mounted to bumper) • Fabricate templates, reinforcing inserts, sleeves or flanges • License plate/bracket • Filling, plugging and finishing of unneeded holes in new • Stripe tape, decals or overlays parts • Valance panel/spoiler (when not mounted to bumper) • Information label installation • Material costs • Pinch weld clamp damage repair • Refinishing

G10 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRONT BUMPER ASSEMBLY – FRONT BUMPER COVER – OVERHAUL FACE BAR TYPE OVERHAUL COVER TYPE

INCLUDED: SPECIAL NOTATION: • Align to vehicle The removal of mold-release agents from and • Disassemble complete preparation/priming of unprimed bumpers is required and is assembly NOT INCLUDED. Where the OEM has provided information • Emblem & nameplate regarding the availability of unprimed bumper covers, an • Guards "Add if Required" labor operation has been added to the • Guard cushions bumper group. • Lamps (when mounted to bumper) INCLUDED: • Molding & impact strip • Align to vehi- • Reassemble complete cle assembly • Disassemble • Replace damaged parts cover assem- DOES NOT INCLUDE: bly • Air bag sensor • Emblem & • Battery nameplate • Distance sensor • Energy • Energy absorber, if mounted to frame rail (all types) absorber • Lamp aiming (when mount- • Lamps (optional equipment, or not mounted to bumper) ed to cover) • License plate/bracket • (when

• Stripe tape, decals or overlays mounted to LABOR PROCEDURES • Valance panel/spoiler (when not mounted to bumper) bumper) • Lamps (when mounted to bumper) • Molding & impact strip FRONT BUMPER – R&R COVER TYPE • Reassemble unit • Replace damaged parts SPECIAL NOTATION: DOES NOT INCLUDE: The removal of mold-release agents from and • Aim lamps preparation/priming of unprimed bumpers is required and is • Air bag sensor NOT INCLUDED. Where the OEM has provided information • Battery regarding the availability of unprimed bumper covers, an • Bumper brackets/frame rail extensions (if mounted to "Add if Required" labor operation has been added to the frame rail) bumper group. • Drill time INCLUDED: • Distance sensor • Align to vehicle • Lamp aiming • Emblem & name- • Lamps (optional equipment, or not mounted to bumper) plate • License plate/bracket • Energy absorber • Reinforcement/impact bar (when mounted to • Stripe tape, decals or overlays cover) • Valance panel/spoiler (when not mounted to bumper) • Front bumper cover R&R • Grille (when mount- VALANCE PANEL ed to bumper) • Lamps (when INCLUDED: mounted to bumper) • Brackets/braces • Molding & impact • Lamps strip • Grilles DOES NOT INCLUDE: DOES NOT INCLUDE: • Aim lamps •Air dam • Air bag sensor • Bumper assembly • Battery • Emblems & nameplates • Bumper brackets/frame rail extensions (if mounted to • Moldings frame) • Spoilers & flares • Distance sensor • Lamps (optional equipment, or not mounted to bumper) • License plate/bracket • Reinforcement/impact bar • Stripe tape, decals or overlays • Valance Panel/spoiler (when not mounted to bumper)

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G11 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRAME – UNITIZED FRAME VEHICLES FRAME – CONVENTIONAL FRAME INCLUDED: VEHICLES - Continued • Caulk/seam sealer • Welding as neces- • Steering gear individual components R&R/R&I sary • Suspension/wheel alignment DOES NOT INCLUDE: • Trailer hitch • Adjacent panels • Transfer fuel (hold tank if necessary) • Body sheet metal • Transmission cooler • Bolted-on parts • Wheels (brackets & braces) • Brakes adjust & bleed FRAME CROSSMEMBERS R&R – FRONT, • Drive train assembly REAR or SUSPENSION MOUNT, BOLTED • Electrical wiring TYPE • Floor mats, insulation & trim • Pulling or straightening time INCLUDED: • Set up on frame machine & diagnosis • Attached parts R&I • Suspension/wheel alignment • Crossmember R&R • Support engine (if required) FRAME – CONVENTIONAL FRAME DOES NOT INCLUDE: VEHICLES • Attached parts R&R • Brakes bleed or adjust INCLUDED: • Suspension/wheel alignment • Bed assembly R&I • Exhaust system components (truck) • Fuel tank LABOR PROCEDURES • Body assembly R&I • Brackets (bolted-on) • Bumper assemblies front/rear R&I • Bushings • Clips • Drive shaft • Drivetrain as assembly R&I • Engine & transmission R&I • Front sheet metal R&I (as an assembly when practical) • Fuel tank (primary) • R&I independent rear suspension (LT & RT side assem- blies, axles and housing) • Stabilizer bar FRAME CROSSMEMBERS R&R – FRONT, • Transfer steering gear and linkage as an assembly • Steering gear/gear assembly R&R/R&I REAR or SUSPENSION MOUNT, WELDED • Suspension assemblies R&I TYPE • Transfer lines to new assembly INCLUDED: DOES NOT INCLUDE: • Attached parts R&I • Auxiliary fuel tank (second tank) • Support engine (if required) • Brackets (weld on) • Welding as necessary • Brakes adjust & bleed DOES NOT INCLUDE: • Electrical wiring • Attached parts R&R • Exhaust systems • Brakes adjust & bleed • Fluids (top off) • Suspension/wheel alignment • Heat shields • Interior trim/carpet • Parking brake adjust • Power steering cooler • Pulling or straightening time • Seats • Shift & linkage adjust • Special equipment transfer

G12 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

GRILLE RADIATOR SUPPORT

INCLUDED: SPECIAL NOTATION: • Emblems & nameplates Operations/components included with R&R radiator support • Grille are listed in FOOTNOTES in each chapter and below as • Lamp (in grille) INCLUDED. • Moldings & ornamentation INCLUDED: DOES NOT INCLUDE: • Caulk/seam sealer • Adjacent panels or • Included parts are listed components in footnote in each chap- • Lamp aiming ter • Stripe tape/decals • Welding as necessary DOES NOT INCLUDE: HEADER PANEL OR • See “LABOR TIME PREMISE” DOES NOT MOUNTING PANEL INCLUDE INCLUDED: • Align to vehicle • Bolt on extensions & fillers • Emblems & nameplates • Grille • Lamp • Moldings • Ornamentation LABOR PROCEDURES HEATER DOES NOT INCLUDE: • Bumper assembly INCLUDED: • Lamp aiming • R&R time is listed with parts • Stripe tape, decals or DOES NOT INCLUDE: overlays • Cost of coolant • Drain and refill fluids

RADIATOR

SPECIAL NOTATION: AIR CONDITIONER If R&R of a coolant hose, connected to both the radiator and water pump, is combined with removal of the radiator and SPECIAL NOTATION: water pump, then no additional time should be estimated for A “Refrigerant Recovery” procedure should be considered R&R or R&I of that coolant hose. prior to any repair necessitating a refrigerant line disconnect from an A/C system containing refrigerant. Published recov- INCLUDED: ery time is for a service technician to operate and periodically • Drain, check and refill monitor typical refrigerant recovery & recycling equipment as fluids the vehicle’s existing refrigerant is transferred out of the vehi- • Electric fan assembly R&I cle and into the machine (0.3) and reprocessed by the • Purge air from system machine (0.1). DOES NOT INCLUDE: Recovery time does not include overall recycling machine • Belts processing time, nor does it include “A/C Service” which is • Cost of coolant the evacuation, recharge and testing of an A/C system fol- • Electric fan assembly lowing repairs. O/H or R&R INCLUDED: • Mechanical fan • R&R time is listed with parts • Pulley DOES NOT INCLUDE: • Cost of refrigerant & oil • Cost of seals or O-rings • Refrigerant recovery • Test for leaks • Retrofit for 134a

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G13 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

HOOD FENDER – OUTER PANEL

SPECIAL NOTATION: INCLUDED: Some replacement components may or may not be supplied • Align to vehicle with duplicated OEM caulk/seam sealer, This is not included • Fillers (if mounted to fender) • Cornering lamps (if mounted to fender) in R&R time and requires an on-the-spot evaluation. • Fender liner Disconnect at hinges. • Scoop INCLUDED: • Side marker • Air inlet system • Side repeater lamp (if (if necessary) mounted to fender) • Align to vehicle • Grille (if DOES NOT INCLUDE: attached) • Antenna • Hood lamp • Bumper R&I • Hood panel R&R • Battery • Insulation • Emblems & • Scoop nameplates • Safety catch • Grille • Striker • Header panel • Washer hoses & • Hood nozzle (mounted to hood) • Inner panels • Weatherstrips & seals (mounted to hood) • Lamp aiming • Mirror DOES NOT INCLUDE: • Moldings • Emblems & nameplates

LABOR PROCEDURES • Mud guard • Hinge • Road wheel • Hood lock • Spoilers & flares • Moldings & ornamentation • Stripe tape, decals or overlays • Stripe tape, decals or labels FENDER – INNER PANEL FRONT LAMPS (Composite Type) (Welded Apron & Rails) INCLUDED: • Bulb(s) SPECIAL NOTATION: DOES NOT INCLUDE: Detach and weld at floor pan, radiator support, hinge pillar • Lamp aiming and cowl panel. • Headlamp door/bezel INCLUDED: • Adhesive application FRONT LAMPS (Sealed Beam Type) if required (all types) • Battery tray INCLUDED: • Carpet & insulation • Mount ring turn back • Retainer ring • Caulk/seam sealer • Sealed beam • Cowl trim DOES NOT INCLUDE: • Cutting & welding as necessary • Lamp aiming • Grind, fill and smooth • Headlamp door/bezel welded seams (up to 150 grit sandpaper) DOES NOT INCLUDE: • Adjacent panels • Air inlet system (if necessary) • Attached standard items • Battery • Bolted-on parts • Bumper assembly • Carpet, insulation or seat R&I • Cruise control • Dash panel • Decals/labels

G14 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FENDER – INNER PANEL ENGINE/TRANSAXLE ASSEMBLY R&I - (Welded Apron & Rails) - Continued Continued

• Electrical wiring UNITIZED FRAME VEHICLES • Energy absorber • Engine INCLUDED: • Front suspension assembly • Air cleaner • Hood hinges & support cylinder • R&I Engine/Transaxle with R&I engine cradle and suspen- •Horns sion (both sides) as one unit • Outer sheet metal • Hoist or lift table attach • Pulling or straightening time • Splash shields (if necessary) • Reservoir DOES NOT INCLUDE: • Set up on frame machine & diagnosis • A/C condenser • Steering components • Drain & replace oil and fluids • Suspension/wheel alignment • Evacuate & recharge A/C system • Washer/Coolant reservoir • Linkage adjustments • Welded brackets & braces transfer • Radiator • Replacement of any parts FENDER – FRONT RAILS • Road test vehicle • Road wheel INCLUDED: • Suspension/wheel alignment • Adhesive application if required (all types) • Carpet & insulation turn back ROAD WHEEL – R&R • Caulk/seam sealer • Cowl trim SPECIAL NOTATION: LABOR PROCEDURES • Cutting & welding as necessary When required, an additional 0.3 hrs. may be necessary to DOES NOT INCLUDE: remove a spare from its storage location and install it on • Adjacent panels the hub and to later remove the from hub and • Battery return it to the original storage location. • Bolted-on parts INCLUDED: • Bumper assembly • Carpet, insulation • Raise & support vehicle or seat R&I • Remove & reinstall wheel/tire assembly • Decals/labels • Transfer tire • Electrical wiring • Lower vehicle • Energy absorber • TPMS sensor, if attached to valve • Engine stem • Exhaust system • Valve stem • Front suspension DOES NOT INCLUDE: • Outer sheet metal • Balancing • Pulling or straightening time • Cost of valve stems or weights • Set up on frame machine & diagnosis • Lock type lug nuts • Steering components • Lock type wheel covers • Suspension/wheel alignment • Scan tool clear/reset • Welded bracket & braces transfer • Tire disposal fee

ENGINE/TRANSAXLE ASSEMBLY R&I BLEED BRAKE HYDRAULIC SYSTEM

CONVENTIONAL FRAME VEHICLES SPECIAL NOTATION: INCLUDED: Bleed Brake System operation times are based upon other • Air cleaner suspension and/or brake work already being performed and • Hoist or lift attach the Bleed Brake System Operation performed in conjunction • Splash shields (if neces- with those other operations. sary) INCLUDED: DOES NOT INCLUDE: • Bleed brake system • A/C condenser • Add fluid to master cylinder reservoir • Drain & replace oil and DOES NOT INCLUDE: fluids • Brakes adjust • Evacuate & recharge • Cost of brake fluid A/C system • Linkage adjustments • Radiator • Replacement of any parts • Road test vehicle

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRONT SUSPENSION – INDIVIDUAL FRONT SUSPENSION – OPERATIONS OVERHAUL S.L.A. TYPE

INCLUDED: SPECIAL NOTATION: • Raise & support S.L.A. is defined as short upper control arm and long lower vehicle (one time) control arm. This includes Ball Joint and Torsion Bar DOES NOT INCLUDE: Systems. • Brake calipers R&I INCLUDED: • Brake pads or shoes • ABS sensor • Brakes adjust & • Ball joint bleed • Bearing seal • Road wheel R&R • Suspension/wheel • Bearing alignment • Brake rotor • Coil spring components • Hub FRONT SUSPENSION – • Knuckle OVERHAUL STRUT TYPE • Lower control arm INCLUDED: components • ABS sensor • Overhaul • Air suspension procedure as defined components • Radius rod & bushing LABOR PROCEDURES • Ball joint • Raise & support vehicle (one time) • Bearing • Shock absorber • Bearing seal • Splash shield • Brake rotor • Steering arm • Coil spring & • Torsion bar components • Upper control arm components • Coil spring cap DOES NOT INCLUDE: • Hub • Axle or carrier assy (FWD or AWD) • Knuckle • Brake calipers R&I • Lower control arm • Brake pad or shoes • Lower control arm bushing • Brakes adjust & bleed • Overhaul procedure as defined • Crossmember • Raise & support vehicle (one time) • Road wheel • Splash shield • Stabilizer bar • Stabilizer bar end/link • Steering gear or linkage • Steering arm • Suspension/wheel alignment • Strut radius rod & bushing • Strut cartridge/assembly • Strut seat DOES NOT INCLUDE: • Brake calipers R&I • Brake pad or shoes • Brakes adjust & bleed • Crossmember • Drivetrain components • Road wheel • Stabilizer bar • Steering linkage • Steering gear • Suspension/wheel alignment • Wheel cylinders

G16 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

FRONT SUSPENSION – OVERHAUL STEERING COLUMN – I-BEAM/TUBE TYPE OVERHAUL OPERATIONS

INCLUDED: SPECIAL NOTATION: • ABS sensor Air bag considerations are included in all steering column • Axle beam/tube overhaul operations unless an “ADD IF REQUIRED” heading • Ball joints is listed in the text. • Bearing seal R&R • Bearing INCLUDED: • Brake rotor • Column housing • Coil spring seat • Column lower shroud • Coil spring • Column internal parts • Coil spring insula- • Column upper shroud tor • Cruise control parts • Control arms attached to column • Hub • Ignition lock cylinder • Knuckle/spindle • Ignition switch • Overhaul procedure as defined • Levers • Raise & support vehicle (one time) • Lower coupling • Radius rod & bushing • Shift lever • Shock absorber • Shift bowl • Splash shield • Steering shafts • Steering arm • Steering shaft bearings • Steering wheel DOES NOT INCLUDE: • Tilt mechanism • Axle or carrier assy (4WD) R&I LABOR PROCEDURES • Turn signal switch/lever • Brake caliper R&I • Brake pad or shoes DOES NOT INCLUDE: • Brakes adjust & bleed • Electrical wiring • Drive train parts • Lock cylinder recoding • Road wheel • Refinish column components • Stabilizer bar • Steering gear or linkage SUSPENSION/WHEEL ALIGNMENT • Suspension/wheel alignment SPECIAL NOTATION: STEERING LINKAGE – Operations outlined in the following section are based on INDIVIDUAL OPERATIONS four wheel sensor alignment equipment. Alignment time includes normal wear diagnosis. Alignment time does not INCLUDED: include collision related damage diagnosis. • Individual compo- nent R&R FRONT WHEEL ALIGNMENT DOES NOT INCLUDE: INCLUDED: • Brakes adjust & • Align front wheels bleed • Center steering wheel • Road wheel • Check vehicle height & thrust angle • Suspension/wheel • Check and adjust tire pressure alignment • Check wheel size & run out • Remove vehicle from alignment equipment • Road test vehicle • Set up on alignment equipment & normal wear diagnosis • Shimming as required DOES NOT INCLUDE: • Adjust brakes • Adjust vehicle height • Align rear wheels • Alignment shim cost

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G17 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

SUSPENSION/WHEEL ALIGNMENT - COWL, HINGE PILLAR & DASH PANEL - Continued Continued

REAR WHEEL ALIGNMENT DOES NOT INCLUDE: INCLUDED: •Air bags • Align rear wheels • Air conditioning parts • Check and adjust tire pressure • Bolted-on parts • Check vehicle height & thrust angle • Carpet, insulation & seat R&I • Check wheel size & run out • Door • Remove vehicle from alignment equipment • Door hinge • Road test vehicle • Electrical wiring • Set up on alignment equipment & normal wear diagnosis • Engine • Shimming as required • Fender • Foam DOES NOT INCLUDE: • Headliner • Adjust vehicle height • Hinge plate transfer • Adjust brakes • Instrument panel or crash pad • Align front wheels • Interior moldings • Alignment shim cost • Parking brake assembly 4 WHEEL ALIGNMENT • Roof rail molding • Windshield glass INCLUDED: • Windshield reveal moldings • Align front & rear wheels • Center steering wheel • Check vehicle height & thrust angle INSTRUMENT PANEL LABOR PROCEDURES • Check wheel size & run out • Check and adjust tire pressure SPECIAL NOTATION: • Remove vehicle from alignment equipment Air bag considerations are included in all Instrument Panel • Road test vehicle operations unless an “Add If Required” heading is listed in • Set up on alignment equipment & normal wear diagnosis text. • Shimming as required INCLUDED: DOES NOT INCLUDE: • Crash pad R&I • Adjust brakes • Emblems & name- • Adjust vehicle height plates • Alignment shim cost • Glove box R&I • Heater & A/C controls COWL, HINGE PILLAR & DASH PANEL • Instrument cluster R&I • Lamps & switches INCLUDED: • Metal reinforcement • Adhesive application • Moldings & ornamen- if required (all types) tation R&I • Carpet & mats turn • Radio back • Speakers • Caulk/seam sealer DOES NOT INCLUDE: • Cowl side trim • Console • Cutting & welding as • Inner cowl support braces & brackets necessary • Remote control mirrors • Grind, fill & smooth • Steering column welded seams (up to 150 grit sandpaper) • Hinge pillar glass and moldings • Jamb switch • Sill plates • Weatherstrips

G18 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

CONSOLE – FLOOR OR OVERHEAD ROOF - ROOF PANEL R&R - Continued

INCLUDED: DOES NOT INCLUDE: • Console • Electrical wiring • Emblems & nameplates • Emblems & nameplates • Gauges • GPS Antenna • Moldings & ornamenta- • Head air bags tion • Header panels • Shift lever (if necessary) • Lamp (exterior) DOES NOT INCLUDE: • Luggage racks • Front seat R&I (if neces- • Overhead console sary) • Rear package tray trim • Headliner R&I • Roof covers • Instrument panel • Roof rails • Straightening inner pan- • Stripe tape/decals els, brackets or braces • Sunvisors ROOF – CONVERTIBLE TOP R&R

INCLUDED: • Boot well • Fabric cover R&R • Frame assembly R&R • Quarter trim panels • Weatherstrips & LABOR PROCEDURES retainers DOES NOT INCLUDE: ROOF - ROOF PANEL R&R • Deck lid • Frame assembly alignment SPECIAL NOTATION: • Ornamentation This section applies to passenger , trucks and vans. • Power cylinder • Roll bar INCLUDED: • Windshield frame • Adhesive applica- tion if required (all ROOF – HEADLINER R&R types) • Back glass & INCLUDED: moldings • Coat hooks • Caulk/seam seal- • Grab handles er • High-mounted stop • Cutting & welding lamp (if attached to as necessary headliner) • Flutter material • Lamp (dome, read- • Glass run channels ing) • Grind, fill & smooth welded seams (up to 150 grit sandpa- • Reveal & interior per) moldings/trim • Headliner, coat hooks & grab handles • Sunvisor • High-mounted stop lamp (if attached to roof) • Sunvisor bracket • Lamp (dome, reading) • Liftgate R&I DOES NOT INCLUDE: • Moldings • Head air bags • OEM or “T” top R&I • Overhead console • Quarter glass and reveal moldings (if overlapping roof) • Seats • Rear view mirror/support R&I (attached to roof) • Reveal & interior moldings/trim • Sunvisor • Upper quarter trim panels • Weatherstrips & retainers • Windshield glass

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G19 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

WINDSHIELD GLASS BACK GLASS

SPECIAL NOTATION: SPECIAL NOTATION: Glass, moldings, mounting studs or mounting flange may be Glass, moldings, mounting studs or mounting flange may be damaged or broken during normal service procedures on damaged or broken during normal service procedures on some applications. MOTOR advises that these factors be some applications. MOTOR advises that these factors be considered before performing glass operations in the event considered before performing glass operations in the event unavoidable damage occurs. Time for the removal of old ure- unavoidable damage occurs. Time for the removal of old ure- thane, clean and preparation of sealing surfaces (vehicle thane, clean and preparation of sealing surfaces (vehicle and/or glass) should be estimated after an on-the-spot evalu- and/or glass) should be estimated after an on-the-spot evalu- ation. ation. INCLUDED: INCLUDED: • Cowl vent panel/screen • Reveal & interior (if overlapping glass) moldings/trim • Rear view mirror/support • Rubber channel (if (attached to glass) installed) • Reveal & interior mold- • Test for leaks ings/trim • Urethane adhesive • Rubber channel R&I (if application installed) • Wiper arm • Test for leaks DOES NOT INCLUDE: • Urethane adhesive appli- • Clean up of broken cation glass • Wiper arms

LABOR PROCEDURES • Cost of installation DOES NOT INCLUDE: material or kit • Clean up of broken glass • High-mounted stop • Cost of installation material or kit lamp • Refinish glass pinchweld (epoxy primer)

STATIONARY SIDE GLASS DOOR – DOOR SHELL R&R, HINGED TYPE (Doors, Quarter Panel, or Pillar) SPECIAL NOTATION: SPECIAL NOTATION: Some replacement components may or may not be supplied Glass, moldings, mounting studs or mounting flange may be with duplicated OEM caulk/seam sealer. This is not included damaged or broken during normal service procedures on in R&R time and requires an on-the-spot evaluation. some applications. MOTOR advises that these factors be Disconnect at hinges unless otherwise noted in text. considered before performing glass operations in the event INCLUDED: unavoidable damage occurs. Time for the removal of old ure- • Align to vehicle thane, clean and preparation of sealing surfaces (vehicle • Appliqué and/or glass) should be estimated after an on-the-spot evalu- • Belt Molding ation. • Bonded glass installation • Door check INCLUDED: • Glass (fixed/moveable) • Reveal & interior mold- • Hinge halves bolted to door ings/trim • Inside handles & bezels • Rubber channel (if • Internal mechanisms installed) • Latch mechanisms • Test for leaks • License Lamp (if attached to door) • Urethane adhesive appli- • License plate (if attached to door) cation • Lock & cylinder assembly (if necessary) DOES NOT INCLUDE: • Mirror • Clean up of broken glass • Outside handle • Cost of installation mate- • Regulator rial or kit • Speakers • Trim panel R&I • Vents • Water shield • Weatherstrips (if attached to door) • Window/run channel

G20 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

DOOR – DOOR SHELL R&R, HINGED TYPE DOOR – HINGED AND SLIDING TYPE - Continued OUTER PANEL R&R

DOES NOT INCLUDE: SPECIAL NOTATION: • Back glass wiper or washer Some cutting or welding processes may require the door • Body side moldings glass to be removed prior to replacing outer panel. This fac- • Bonded glass removal from dam- tor should be considered prior to finalizing any repair cost aged door shell estimates. • Emblems & nameplates • Hinge halves bolted to pillar INCLUDED: • Hinge (welded type) • Adhesive application if required (all • Lock cylinder recoding types) • Moldings • Appliqué • Passive restraint system • Belt molding • Power lock option • Caulk/seam sealer • option • Cutting & welding as necessary • Spare tire carrier • Door R&I • Stripe tape, decals or overlays • Flutter material application if required • Grind, fill and smooth welded seams DOOR-DOOR SHELL R&R, SLIDING TYPE (up to 150 grit sandpaper) • Inside handles & bezels • Lock and cylinder assembly (if necessary) SPECIAL NOTATION: • Mirror Some replacement components may or may not be supplied • Outside door handle with duplicated OEM caulk/seam sealer. This is not included • Speakers LABOR PROCEDURES in R&R time and requires an on-the-spot evaluation. • Trim panel R&I Disconnect at hinges unless otherwise noted in text. • Water shield INCLUDED: • Weatherstrips (if attached to door) • Access cover DOES NOT INCLUDE: • Align to vehicle • Back glass wiper or washer • Appliqué • Body side moldings • Belt molding • Clean up broken glass • Bonded glass installa- • Emblems & nameplates tion • Glass • Glass (fixed/move- • Hinge able) • Lock cylinder recoding • Glass reveal moldings • Moldings • Inside handles and • Passive restraint system bezels • Power lock option • Internal mechanisms • Power window option • Latch mechanisms • Regulator • Lock and cylinder • Reinforcement bar assembly (if necessary) • Straightening of door frame • Outside handle • Stripe tape, decals or overlays • Regulator • Speakers ROCKER PANEL • Trim panel R&I • Vents INCLUDED: • Watershield • Adhesive application if required (all types) • Weatherstrips (if attached to door) • Carpet & insulation turn back • Window/run channel • Caulk/seam sealer DOES NOT INCLUDE: • Cutting & welding as necessary • Body side moldings • Grind, fill & smooth welded seams (up to 150 grit sandpa- • Bonded glass removal from damaged door shell per) • Emblems and nameplates • Interior trim panels • Lock cylinder recoding • Sill plates • Moldings • Weatherstrips pull back • Stripe tape, decals or overlays DOES NOT INCLUDE: • Carpet, insulation or seat R&I • Control cables • Door • Emblems & nameplates • Fender • Foam • Fuel lines

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G21 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

ROCKER PANEL - Continued UNISIDE/APERTURE PANEL WITHOUT • Moldings QUARTER PANEL - Continued • Stripe tape/decals INCLUDED: • Adhesive application if CENTER PILLAR required (all types) • Carpet & insulation turn SPECIAL NOTATION: back When replacing welded rear door hinges, add one-half of the • Caulk/seam sealer Hinge R&R time to Center Pillar R&R time. • Center pillar trim (4 door INCLUDED: models) • Adhesive applica- • Cutting and welding as tion if required (all necessary types) • Door striker • Carpet & insula- • Front seat R&I tion turn back • Grind, fill & smooth weld- • Caulk/seam sealer ed seams (up to 150 grit • Cutting & welding sandpaper) as necessary • Hinge pillar glass and • Door striker moldings • Grind, fill & • Hinge pillar trim smooth welded • Jamb switches seams (up to 150 • Package tray trim grit sandpaper) • Quarter panel trim

LABOR PROCEDURES • Interior trim panels • Rear seat R&I • Seat belt anchor • Roof drip rail moldings • Sill plates • Seat belt anchor • Weatherstrips • Sill plates • Weatherstrips DOES NOT INCLUDE: • Air bag components DOES NOT INCLUDE: • Carpet, insulation or seat R&I • Air bag components • Doors • Back glass and moldings • Door hinge • Carpet & insulation R&I • Electrical wiring • Control cables • Emblems & nameplates • Doors • Foam • Door hinge • Headliner • Foam • Hinge plate transfer • Electrical wiring • Lamp • Emblems & nameplates • Moldings • Fender • Roof cover • Fluid lines • Stripe tape, decals, or overlay • Headliner • Instrument panel • Quarter glass and moldings UNISIDE/APERTURE PANEL WITHOUT • Road wheel QUARTER PANEL • Roof cover • Stripe tape, decals or overlay SPECIAL NOTATION: • Windshield glass and moldings When replacing welded door hinges, add one half of the Door Hinge R&R time to Uniside R&R time. Included and Not Included items also apply to sectioning below roof (lower uni- side) and sectioning roof rail (upper uniside). When sectioning other areas of uniside, follow GTE page for portion of uniside being sectioned.

G22 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

UNISIDE WITH QUARTER PANEL QUARTER PANEL WITHOUT CONVERTIBLE ROOF SPECIAL NOTATION: When replacing welded door hinges, add one-half of the Door SPECIAL NOTATION: Hinge R&R time to Uniside R&R time. Quarter panel R&R times are generally based upon replace- ment at the factory seams. On some vehicles, it is not practi- Included and Not Included items also apply to sectioning cal to replace at the factory roof seam. If a sectioning opera- below roof (lower uniside) and sectioning roof rail (upper uni- tion is not listed, then the R&R time on the parts line repre- side). When sectioning other areas of uniside, follow GTE sents the time to splice at the best area. GTE page includes page for portion of uniside being sectioned. Quarter panel sectioning. INCLUDED: INCLUDED: • Adhesive application • Adhesive applica- if required (all types) tion if required (all • Back glass & mold- types) ings • Back glass & mold- • Carpet & insulation ings turn back • Bolt on extensions • Caulk/seam sealer & fillers • Center pillar trim • Carpet & insulation (four-door models) turn back • Cutting and welding • Caulk/seam sealer as necessary • Cutting & welding • Door striker as necessary • Front seat R&I

• Door striker LABOR PROCEDURES • Fuel Door • Fuel door • Grind, fill & smooth • Grind, fill & smooth welded seams (up to welded 150 grit sandpaper) seams (up to 150 grit sandpaper) • High-mounted stop lamp (if necessary) • Interior molding • Hinge pillar glass and moldings • Quarter glass & reveal • Hinge pillar trim moldings (unless noted) • Jamb switches • Quarter interior trim • Package tray trim • Rear seat R&I • Quarter panel trim • Rear lamp assemblies R&I (std equip) • Quarter glass & moldings • Rear bumper assembly and/or • Rear bumper R&I cover R&I (if necessary) • Rear lamp • Rear package tray trim • Rear seat R&I • Sill plates • Roof drip rail moldings • Speakers • Seat belt anchor • compartment trim • Sill plates • Weatherstrips attached to quarter panel • Trunk compartment trim • Wheelhouse liner (plastic) • Weatherstrips • Wheelhouse liner (plastic) DOES NOT INCLUDE: • Antenna DOES NOT INCLUDE: • Body side moldings • Air bag components • Carpet & insulation R&I • Body side moldings • Electrical wiring • Carpet & insulation R&I • Emblems & nameplates • Control cables • Foam • Doors • Fuel tank • Door hinge • Glass regulator assembly • Electrical wiring • Headliner R&I • Emblems & nameplates • Lamp R&I (optnl equip) • Fender • Mud guard • Foam • Panels inward of quarter • Fluid lines • Road wheel • Headliner • Roof cover R&I or roll back • Instrument panel • Spoilers & flares (optnl equip) • Road wheel • Stripe tape, decals or overlays • Roof cover • Trunk lid, liftgate or tailgate R&I • Stripe tape, decals or overlay • Windshield glass and moldings

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G23 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

QUARTER PANEL – CONVERTIBLE ROOF TRUNK LID - Continued MODELS INCLUDED: INCLUDED: • Align to vehicle • Adhesive applica- • Appliqué panel tion if required (all • Finish panel types) • Finish plate • Belt moldings • Finish molding • Bolt on extensions • Finish trim & fillers • Inside release • Carpet & insulation • Internal mechanisms turn back • Interior trim • Caulk/seam sealer • Latch or striker attached • Cutting & welding to lid as necessary • License plate (if attached) • Door striker • License pocket • Fuel door • Lock & cylinder assembly (if necessary) • Grind, fill & smooth • Trim moldings welded • Lamps seams (up to 150 grit sandpaper) • Weatherstrips (if attached to lid) • Lamp DOES NOT INCLUDE: • Quarter glass & regulator assembly • Camera • Quarter interior trim • Electrical wiring • Rear lamp assemblies R&I • Emblems & nameplates

LABOR PROCEDURES • Rear seat R&I (if necessary) • Hinge • Rear bumper assembly and/or • Lock cylinder recoding cover R&I (if necessary) • Moldings (except as listed above) • Sill plates • Spoilers & flares • Speakers • Stripe tape, decals or overlays • Trunk compartment trim • Weatherstrips attached to quarter panel, seal strip LIFTGATE • Wheelhouse liner (plastic) DOES NOT INCLUDE: SPECIAL NOTATION: • Antenna Some replacement components may or may not be supplied • Body side moldings with duplicated OEM caulk/seam sealer. This is not included • Boot well in R&R time and requires an on-the-spot evaluation. • Carpet & insulation R&I Disconnect at hinge & support cylinder. • Convertible top alignment • Electrical wiring INCLUDED: • Emblems & nameplates • Align to vehicle • Foam • Appliqué panel • Fuel tank • Bonded glass installa- • Mud guard tion • Panels inward of quarter • Glass (moveable) • Power cylinder • Glass moldings • Retractable roof alignment • Finish panel • Road wheel • Finish plate • Roll bar • Finish molding • Spoilers & flares • Finish trim • Stripe tape, decals or overlays • Inside release • Trunk lid R&I • Interior trim • Internal mechanisms TRUNK LID • Lamps • Latch or striker attached to gate • License plate (if attached) SPECIAL NOTATION: • License pocket Some replacement components may or may not be supplied • Lock & cylinder assembly (if necessary) with duplicated OEM caulk/seam sealer. This is not included • Outside handle in R&R time and requires an on-the-spot evaluation. • Trim moldings Disconnect at hinge. • Trim panel R&I • Watershield • Weatherstrips (if attached to liftgate) • Window/run channel

G24 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

LIFTGATE - Continued TAILGATE – OUTER PANEL R&R

DOES NOT INCLUDE: SPECIAL NOTATION: • Back glass wiper or washer Some cutting or welding processes may require the door • Bonded glass removal from damaged liftgate glass to be removed prior to replacing the outer panel. This • Camera factor should be considered prior to finalizing any repair cost • Electrical wiring estimates. • Emblems & nameplates • Hinges INCLUDED: • Lock cylinder recoding • Adhesive application • Moldings (except as listed above) if required (all types) • Spare tire carrier • Align to vehicle • Special interior trim • Appliqué panel • Spoiler, flare or louver • Caulk/seam sealer • Stripe tape, decals or overlays • Cutting & welding as necessary TAILGATE - PASSENGER CARS/WAGONS • Finish panel • Finish plate • Finish molding SPECIAL NOTATION: • Finish trim Some replacement components may or may not be supplied • Flutter material appli- with duplicated OEM caulk/seam sealer. This is not included cation if required in R&R time and requires an on-the-spot evaluation. • Grind, fill and smooth welded seams (up to 150 grit sand- Disconnect at hinge & support cylinder. paper) INCLUDED: • Interior trim • Align to vehicle • Lamp LABOR PROCEDURES • Appliqué panel • License plate (if attached) • Bonded glass • License pocket installation • Lock cylinder assembly (if necessary) • Glass (moveable) • Outside handle • Finish panel • Tailgate R&I • Finish plate • Trim panel R&I • Finish molding • Water shield • Finish trim • Weatherstrips (if attached) • Inside release DOES NOT INCLUDE: • Internal mecha- • Back glass wiper or washer nisms • Bonded glass removal from damaged tailgate • Interior trim • Camera • Lamp • Electrical wiring • Latch or striker attached to gate • Emblems & nameplates • License plate (if attached) • Glass • License pocket • Hinge • Lock & cylinder assembly (if necessary) • Moldings (except as listed above) • Outside handle • Reinforcement bar • Regulator • Spare tire carrier • Run channel • Straightening of frame • Trim panel R&I • Stripe tape, decals or overlays • Water shield • Weatherstrips (if attached to tailgate) REAR BODY – LOWER BODY PANEL • Window/run channel DOES NOT INCLUDE: INCLUDED: • Back glass wiper or washer • Adhesive application if • Bonded glass removal from damaged tailgate required (all types) • Camera • Bolt on extensions & • Electrical wiring fillers • Emblems & nameplates • Bumper and/or cover • Hinges assembly R&I • Lock cylinder recoding • Caulk/seam sealer • Moldings (except as listed above) • Cutting & welding as • Spoiler, flare or louver necessary • Stripe tape, decals or overlays • Grind, fill & smooth welded seams (up to 150 grit sandpaper)

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G25 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REAR BODY – LOWER BODY PANEL - FUEL TANK Continued SPECIAL NOTATION: • Lamp R&I Disconnect at fuel filler neck. • Latch or striker • License plate bracket INCLUDED: • License plate • Fuel pump (if necessary) • Rear compartment trim (as necessary) • Sending unit • Sill plate DOES NOT INCLUDE: • Weatherstrips • Exhaust system DOES NOT INCLUDE: • Fuel tank drain & refill • Camera • Suspension & drivetrain • Electrical wiring R&I • Fuel tank R&I • Emblems & nameplates • Energy absorber • Exhaust system • Lock cylinder recoding • Moldings • Stripe tape, decals or overlays REAR SUSPENSION – INDIVIDUAL • Valance panel OPERATIONS

REAR BODY – FLOOR PAN/RAILS/ INCLUDED: CROSSMEMBERS • Raise & support

LABOR PROCEDURES vehicle (one time) INCLUDED: DOES NOT INCLUDE: • Adhesive application if • Bolted-on parts required (all types) • Brake calipers R&I • Cutting & welding as • Brake shoes or necessary pads • Caulk/seam sealer • Brakes adjust & • Rear body panel (on bleed floor pan only) • Road wheel DOES NOT INCLUDE: • Suspension/wheel alignment • Bolted-on parts • Wheel cylinders • Electrical wiring • Exhaust system • Rear body panel (on rails only) REAR SUSPENSION – OVERHAUL • Sound-deadening pad STRUT TYPE

FLOOR PAN - FRONT & CENTER FLOOR INCLUDED: PAN • ABS sensor • Bearing seal R&R INCLUDED: • Bearing • Adhesive applica- • Brake drum/rotor tion if required (all • Coil spring compo- types) nents • Cutting & welding • Hub as necessary • Knuckle • Caulk/seam sealer • Lower control arm • Lower control arm DOES NOT INCLUDE: bushing • Bolted-on parts • Overhaul procedure as defined • Electrical wiring • Radius rod & bushing • Exhaust system • Raise & support vehicle (one time) • Sound-deadening pad • Splash shield • Stabilizer link • Strut seat • Strut radius rod & bushing • Strut cartridge/assembly DOES NOT INCLUDE: • Axle or carrier assy • Bolt-on crossmember • Brake pad or shoes • Brakes adjust & bleed

G26 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REAR SUSPENSION – OVERHAUL REAR SUSPENSION – OVERHAUL REAR STRUT TYPE - Continued TRAILING TYPE - Continued

• Rear drive axle carrier/differential DOES NOT INCLUDE: • Road wheel • Axle or carrier assy • Stabilizer bar • Brake pad or shoes • Suspension/wheel alignment • Brakes adjust & bleed • Wheel cylinders • Drive axles • Road wheel REAR SUSPENSION – OVERHAUL • Stabilizer bar INDEPENDENT TYPE • Suspension/wheel alignment

INCLUDED: REAR BUMPER ASSEMBLY – • ABS sensor R&I ALL TYPES • Ball joint • Bearing INCLUDED: • Bearing seal R&R • Align to vehicle • Brake drum/rotor • Coil spring compo- DOES NOT INCLUDE: nents (if equipped) • Emblems & nameplate • Hub • Energy absorber, all types • Knuckle • Molding & impact strip • Lower control arm • Stripe tape, decals or components overlays • Trunk trim/liner • Overhaul procedure as defined LABOR PROCEDURES • Radius rod & bushing • Raise & support vehicle (one time) • Shock absorber • Splash shield • Stabilizer link REAR BUMPER ASSEMBLY – • Strut R&R FACE BAR TYPE • Torsion bar (if equipped) • Upper control arm components INCLUDED: DOES NOT INCLUDE: • Align to vehicle • Axle or carrier assy • Emblem & nameplate • Brake pad or shoe • Face bar R&R • Brakes adjust & bleed • Lamps (when mounted to • Crossmember bumper) • Road wheel • License plate/bracket (if • Stabilizer bar attached) • Suspension/wheel alignment • Molding & impact strip DOES NOT INCLUDE: REAR SUSPENSION – OVERHAUL REAR • Energy absorber, if TRAILING TYPE mounted to frame rail (all types) INCLUDED: • Lamps (optional equip- • ABS sensor ment, or not mounted to • Axle stub/spindle bumper) • Axle beam • Reverse sensor • Axle mounting pads • Stripe tape, decals or overlays • Bearing • Trunk trim/liner • Bearing seals R&R • Valance panel/spoiler • Brake rotor • Coil spring or leaf spring components • Control arms R&I • Overhaul procedure as defined • Radius rod & bushing • Raise & support vehicle (one time) • Shock absorber • Splash shield • Stabilizer link • Strut

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G27 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REAR BUMPER ASSEMBLY – OVERHAUL REAR BUMPER COVER – OVERHAUL FACE BAR TYPE COVER TYPE

INCLUDED: SPECIAL NOTATION: • Align to vehicle The removal of mold-release agents from and • Disassemble complete preparation/priming of unprimed bumpers is required and is assembly NOT INCLUDED. Where the OEM has provided information • Emblem & nameplate regarding the availability of unprimed bumper covers, an • Lamp "Add if Required" labor operation has been added to the • Lamps (when mounted to bumper group. bumper) INCLUDED: • License plate/bracket (if • Align to vehicle attached) • Disassemble cover assembly • Molding & impact strip • Emblem & nameplate • Reassemble complete • Energy absorber (when assembly mounted to cover) • Reflectors • Lamps (when mounted to • Replace damaged parts bumper) DOES NOT INCLUDE: • License plate/bracket (if • Energy absorber, if mounted to frame rail (all types) attached) • Lamps (optional equipment, or not mounted to bumper) • Molding & impact strip • Reverse sensor • Reassemble complete • Stripe tape, decals or overlays assembly • Trunk trim/liner • Reflectors

LABOR PROCEDURES • Valance panel/spoiler • Replace damaged parts DOES NOT INCLUDE: REAR BUMPER COVER – R&R COVER TYPE • Bumper brackets/frame rail extensions (if mounted to frame) SPECIAL NOTATION: • Lamps (optional equipment, or not mounted to bumper) The removal of mold-release agents from and • Reinforcement/impact bar preparation/priming of unprimed bumpers is required and is • Reverse sensor NOT INCLUDED. Where the OEM has provided information • Stripe tape, decals or overlays regarding the availability of unprimed bumper covers, an • Trunk trim/liner "Add if Required" labor operation has been added to the • Valance panel/spoiler bumper group. PICKUP TRUCK – CAB ASSEMBLY, INCLUDED: • Align to vehicle SKELETON • Emblem & name- INCLUDED: plate • Bonded glass installation • Energy absorber • Cab R&R (when mounted to • Carpeting cover) • Doors R&I • Lamps (when • Electrical wiring in cab R&I mounted to • Glass (fixed/moveable) bumper) • Headliner • License plate/ • Instrument panel R&I bracket (if • Interior trim attached) • Interior mirror • Molding & impact • Reveal moldings strip • Seats R&I • Rear bumper cover • Steering column R&I • Reflectors DOES NOT INCLUDE: DOES NOT INCLUDE: • Body side molding • Bumper brackets/frame rail extensions (if mounted to • Bonded glass removal from damaged cab frame rail) • Brackets & braces transfer • Lamps (optional equipment, or not mounted to bumper) • Caulk/seam sealer • Reinforcement/impact bar • Electrical wiring • Reverse sensor • Emblems & nameplates • Stripe tape, decals or overlays • Exterior lamps • Trunk trim/liner • Foam • Valance panel/spoiler • Front end sheet metal • Lock cylinder recoding • Pickup box set back • Stripe tape, decals or overlays • Sun roof G28 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

PICKUP TRUCK – UNISIDE WITHOUT PICKUP TRUCK – UNISIDE WITH SIDE OR CORNER PANEL SIDE OR CORNER PANEL

SPECIAL NOTATION: SPECIAL NOTATION: When replacing welded door hinges, add one half of the Door When replacing welded door hinges, add one half of the Door Hinge R&R time to Uniside R&R time. Hinge R&R time to Uniside R&R time. INCLUDED: INCLUDED: • Adhesive application (all types) • Adhesive application if required • Back panel trim (all types) • Carpet & insulation turn back • Back glass and moldings • Caulk/seam sealer • Back panel trim • Center pillar trim (four-door models) • Carpet & insulation turn back • Cutting and welding as necessary • Caulk/seam sealer • Door striker • Center pillar trim (4 door models) • Front seat R&I • Cutting and welding as necessary • Grind, fill & smooth weld- • Door striker ed seams (up to 150 grit • Front seat R&I sandpaper) • Grind, fill & smooth welded • Hinge pillar trim seams (up to 150 grit • Jamb switches sandpaper) • Rear seat R&I • Hinge pillar trim • Roof drip rail moldings • Jamb switches • Seat belt anchor • Rear seat R&I • Side panel trim • Seat belt anchor LABOR PROCEDURES • Sill plates • Side glass & moldings • Weatherstrips/windlace • Side panel trim DOES NOT INCLUDE: • Sill plates • Back glass and moldings • Weatherstrips • Body side moldings DOES NOT INCLUDE: • Box set back • Body side moldings • Carpet & insulation R&I • Box set back • Control cables • Carpet & insulation R&I • Doors • Control cables • Door hinge • Doors • Electrical wiring • Door hinge • Emblems & nameplates • Electrical wiring • Fender • Emblems & nameplates • Fluid lines • Fender • Foam • Fluid lines • Instrument panel • Foam • Road wheel • Headliner • Side glass & moldings • Instrument panel • Stripe tape, decals or overlay • Road wheel • Windshield glass and moldings • Stripe tape, decals or overlay • Windshield glass and moldings

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G29 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

PICKUP TRUCK – CAB PICKUP TRUCK – BOX ASSEMBLY SIDE/CORNER/BACK PANEL SPECIAL NOTATION: INCLUDED: Some replacement components may or may not be supplied • Adhesive with duplicated OEM caulk/seam sealer. This is not included application if in R&R time and requires an on-the-spot evaluation. Be sure required (all to itemize both outside and inside panel refinish times when types) applicable. • Carpet & insu- lation turn back INCLUDED: • Caulk/seam • Box R&R sealer • Bumper • Cutting & assembly R&I welding as • Fuel door necessary • Lamps • Grind, fill & • License plate smooth welded bracket seams (up to • Tailgate R&I 150 grit sand- • Wheelhouse liner paper) (plastic) • Rear Seat R&I (extended or crew cabs) DOES NOT INCLUDE: • Seat R&I (regular cab) • Accessory items • Side glass & moldings • Body side moldings • Sill plate • Emblems & nameplates • Fuel tank LABOR PROCEDURES • Seatbelt anchor • Shoulder harness • Mud flaps • Weatherstrips • Stripe tape, decals or overlays DOES NOT INCLUDE: • Back glass PICKUP TRUCK – BOX FENDERS • Body side moldings • Box set back INCLUDED: • Carpet & insulation R&I • Fender R&R • Emblems & nameplates • Fuel door • Exterior lamp • Lamp • Foam • License plate • Headliner bracket • Interior trim • Wheelhouse liner • Stripe tape, decals or overlays (plastic) DOES NOT INCLUDE: PICKUP TRUCK – BOX SET BACK • Body side moldings SPECIAL NOTATION: • Emblems & Pick-up box set back is considered by MOTOR to be the nameplates • Fuel tank removal of the fasteners securing the box to the frame of the • Stripe tape, decals or overlays vehicle, D&R necessary wiring, D&R fuel neck and moving the box rearward. This operation is generally used for accessing the cab back or side panels or welds on the quarter panel. INCLUDED: • Disconnect and move box rearward • Move box forward and reconnect DOES NOT INCLUDE: • Fuel tank • Bumper R&I

G30 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

PICKUP TRUCK – BOX SIDE PANELS PICKUP TRUCK – BOX FRONT PANEL - Continued INCLUDED: • Adhesive DOES NOT INCLUDE: application if • Body side moldings required (all • Box R&I types) • Box set back • Bolt-on exten- • Standard running boards & step plates sions & fillers • Stripe tape, decals or overlays • Bumper assembly R&I PICKUP TRUCK – BOX TAILGATE • Caulk/seam sealer • Cutting & SPECIAL NOTATION: welding as Some replacement components may or may not be supplied necessary with duplicated OEM caulk/seam sealer. This is not included • Fuel door in R&R time and requires an on-the-spot evaluation. • Grind, fill & smooth welded Disconnect at hinge. seams (up to 150 grit sandpaper) INCLUDED: • Lamp • All bolted-on parts • Tailgate R&I • Hinge (bolted type) • Wheelhouse liner (plastic) DOES NOT INCLUDE: DOES NOT INCLUDE: • Align to vehicle • Body side moldings • Body side moldings

• Box R&I • Emblems & nameplates LABOR PROCEDURES • Box set back • Hinge (welded type) • Emblems & nameplates • Stripe tape, decals or • Front panel overlays • Fuel tank • Outer fender • Pickup box floor • Standard running boards & step plates • Stripe tape, decals or overlays • Wheelhouse

PICKUP TRUCK – BOX FRONT PANEL

INCLUDED: • Adhesive applica- tion if required (all types) • Bolt on extensions & fillers • Caulk/seam sealer • Cutting & welding as necessary • Grind, fill & smooth welded seams (up to 150 grit sandpaper)

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G31 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

VAN/SUV – SIDE AND CORNER PANELS VAN/SUV – SIDE AND CORNER PANELS - Continued SPECIAL NOTATION: Side and corner panel R&R times are generally based upon DOES NOT INCLUDE: replacement at the factory seams. On some vehicles, it is not • ABS sensor practical to replace at the factory roof seam. If a sectioning • Air bag components operation is not listed, then the R&R time on the parts line • Body side moldings represents the time to splice at the best area. When a sec- • Brackets, braces & supports transfer tioning operation time is listed, it represents the time to • Carpet & insulation R&I splice at the most efficient location, usually within the win- • Emblems & nameplates dow openings. Both Full Panel R&R operations and Partial • Exhaust system Panel Sectioning operations involve the same basic • Floor • Foam “INCLUDED” and “NOT INCLUDED” procedure steps. • Fuel tank • Headliner • Mud guard • Second row seats • tracks (welded) • Spare tire carrier • Stripe tape, decals or overlays • SUV rear hinged door • Tailgate/liftgate • Third row seats • Van sliding door

LABOR PROCEDURES • Wheelhouse • Window (aftermarket)

REAR LAMPS

SPECIAL NOTATION: On some vehicles, the trunk compartment trim is partially pulled back rather than completely removed in order to access the rear lamp fasteners. MOTOR has taken this operation into consideration, and the partial pull back of trunk compartment trim is included in Rear Lamp R&R when applicable. INCLUDED: INCLUDED: • Access cover • Adhesive application if required (all types) • Bulb • Bolt on extensions & fillers • Trunk compartment • Bumper assembly R&I trim (partial pull back if • Carpet & insulation turn back necessary) • Caulk/seam sealer DOES NOT INCLUDE: • Cutting & welding as necessary • Detachable roof assemblies • Trunk compartment • Door striker trim • Fuel door • Grind, fill & smooth welded seams (up to 150 grit sandpaper) • Interior trim • Lamp • Side glass & moldings • Sill plates • Sliding door tracks (bolted) • Weatherstrips & seals • Wheelhouse liner

G32 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

DECALS, STRIPE TAPE & OVERLAYS BOLT OR CLIP-ON MOLDINGS

INCLUDED: CONSIDERED: • Clean/heat • Drill time, if required surfaces • If new parts are used on a new • Component panel, add one half the replace- align/position ment time • Installation of • If old parts are used on a new component panel, add entire replacement time only

DOES NOT INCLUDE: • Adhesive backing removal, clean up and replace DRILLING OPERATIONS • Damage panel repair Service components may be inconsistently delivered by the • Door hardware manufacturer with mounting holes drilled at the factory. Drilling time should be added to the estimate if a component is received ADHESIVE TYPE MOLDINGS, without mounting holes pre-drilled. NAMEPLATES & EMBLEMS Time to drill holes is listed in parentheses next to the part description or in an “add if required” operation. For example, (d.2) INCLUDED: indicates 0.2 for drilling. This time should be added to the estimate • Clean/heat when it is determined a drilling operation is required. Time shown surfaces is for round holes only. Estimate time accordingly if holes must be • Component a shape other than round. MOLDINGS, STRIPE TAPE MOLDINGS, STRIPE TAPE & DRILL TIMES align/position CONSIDERED: • Installation of • If new parts are used on a new panel, component add drilling time and one half the only replacement time • If old parts are used on a new panel, DOES NOT INCLUDE: add drilling time and entire replace- • Adhesive backing removal, clean up and replace ment time • Damage panel repair • Door hardware

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G33 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REFINISH TIME LISTINGS REFINISH TIME PREMISE - Continued

All refinish times are listed in hours and tenths of an hour. A time DOOR SHELLS, LIFTGATES AND TAILGATES - Continued in parentheses adjacent to the part name, such as (p3.5) indicates Refinish times listed under the “Refinishing Notes” heading for three and one half hours. Replacement operation time does not “door outer panel only” operations do not include time for refinish- include time necessary to refinish the component. ing the door frame edge or interior side. Where possible, MOTOR Operation times for the application of painted-on stripes are not will publish time for those areas under a “Refinishing Notes” head- covered in this publication. The time necessary to perform this type ing within that group. of operation should be estimated after an on-the-spot evaluation of required procedure. FENDERS, HOODS, TRUNK LIDS AND OTHER MAJOR BOLTED PANELS REFINISH TIME PREMISE Refinish times listed on the parts detail line for these new pan- els do not include time for refinishing the edge or underside. Where Published refinish times are for one color applied to new possible, MOTOR will publish time for those areas under a undamaged replacement components, without exterior trim, interi- “Refinishing Notes” heading within that group. or trim or other attached components and applied in one continu- QUARTER PANELS AND OTHER MAJOR ous process. For damaged panel(s), published refinish times may WELDED PANELS be applied after the damaged panel has been returned to a NEW Refinish times listed on the parts detail line for these new pan- UNDAMAGED condition. els include exterior side, recessed edges, gutters and pockets, Refinish times do not include time which may be required to unless otherwise noted in text. match color tints or defective finish textures on interior or exterior Refinish times listed under the “Refinishing Notes” heading for surfaces. Nor do they include time which may be required to cor- quarter panels or other major welded panels “exterior surface only” rect finish imperfections caused by improper weather conditions, operations do not include time for refinishing recessed edges, gut- application, or environmental contamination such as dust, dirt, ters and pockets. Where possible, MOTOR will publish time for grease, etc. MOTOR advises all parties consider these factors these areas under the “Refinishing Notes” heading within that REFINISHING PROCEDURES beforehand to determine mutually acceptable provisions in the group. event such conditions exist or occur. ANTI-THEFT LABELS (R DOT) NEW UNDAMAGED PANEL A component manufactured to the same exacting standards as Replacement part labels are coded with the letter “R” to show the parts installed on new vehicles when the car was built. Exterior that it is a replacement part. R Dot labels should not be removed body panels are supplied with a smooth painted surface (e-coat). from the part. Use caution when refinishing, rustproofing or under- coating replacement components to avoid damaging the label. UNDERSIDE COLORS BUMPER COVERS AND OTHER FLEXIBLE Refinish times presented in this guide are developed under the COMPONENTS premise that the underside and jamb color is the same as the exte- rior body color. Some vehicle manufacturers use a different color Refinish times listed on the parts detail lines for these compo- for the engine compartment, trunk compartment and/or jambs. An nents are based on the items being refinished prior to installation. additional paint mix is required if the underside and/or jamb color Refinish time listed on the parts detail line for an OEM bumper is a different color than the exterior body color. Clear coat (gloss or cover that has both body color and unpainted grained portion matte) will be required for base color coat applications. This should allows for the refinish of the body color only. Masking the grained, be considered when developing the estimate. textured, or non-body color portions in preparation for body color application is an included operation. It includes exterior surface PRIME & BLOCK and edges refinished during one continuous process. If a separate Prime & block (high build/primer-filler) is a required procedure edging procedure is utilized then the appropriate time should be that restores a repaired panel surface, including the joined areas of estimated after an on-the-spot evaluation. Refinish times do not replaced welded panels, from 150-grit finish to NEW UNDAM- include removal of mold release agent from new unprimed molded AGED condition. It is MOTOR’s position that prime and block is a components. Parts received from the OEM manufacturer without refinishing process best reserved for the judgment of an estima- primer and some non-OEM parts with or without primer should be tor/appraiser following a thorough on-the-spot evaluation of the tested for the presence of release agents that would cause paint specific vehicle and damage in question. adhesion problems and treated accordingly. For unprimed bumper REPAIRED PANEL REFINISHING preparation time, see "Add If Required" operation(s). Preparation MOTOR suggests using component(s) base refinish time for this time for all other unprimed components should be estimated after type of procedure after the damaged panel is repaired to new an on-the-spot evaluation. For unprimed component preparation undamaged condition. Repaired surface preparation requires an time, see Unprimed Flexible Component Preparation on page G39. on-the-spot evaluation for additional procedural steps such as DOOR OUTER REPAIR PANELS featheredge and/or prime and block not required for new undam- Refinish times listed on the parts detail line for new repair pan- aged panels. els (i.e. door outer repair panel, tailgate and liftgate repair panels) PARTIAL PANEL REFINISHING include panel lip and immediate area. It does not include time for MOTOR defines partial panel refinishing as refinishing an area refinishing the entire door frame edge or interior side. Where pos- within a damaged body panel or underneath body cladding after sible, MOTOR will publish time for those areas under a “Refinishing the panel has been repaired to that of a “NEW UNDAMAGED Notes” heading within that group. PANEL,” for the purpose of creating an undetectable color transi- DOOR SHELLS, LIFTGATES AND TAILGATES tion. The blend formula should NOT be used to determine refinish Refinish times listed on the parts detail line for these new com- times for Partial Panel Refinishing. ponents include exterior surface, edges and interior sides, unless otherwise noted in text.

G34 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

REFINISH TIME PREMISE - Continued PANEL and/or COMPONENT DESIGNATION - Continued PARTIAL PANEL REFINISHING - Continued It is MOTOR’s position that partial panel refinishing is a process INDIVIDUAL PROCEDURE ITEMS/AREAS best reserved for the judgment of an estimator/appraiser following Areas of a panel or component that are part of a main compo- a thorough on-the-spot evaluation of the specific vehicle and refin- nent, but are refinished during a procedure separate from the main ish requirements in question. Refer to G.T.E. “BASIC COLOR COAT component. Example: edges, jambs, hinges, inside panels and the APPLICATION.” underside of hoods, deck lids, liftgates, etc. SPECIAL NOTATION: No overlap deduction should be taken when calculating refinish The items or operations below were not considered during time for items from this category. the development of any published basic refinish operation times. These operations may or may not be required depend- DEDUCTIONS TO BASIC REFINISH TIMES ing upon the vehicle or process used. If any of these items or (Refinish Overlap) operations are required, they should be considered by the estimator and added to the estimate if necessary. OVERLAP – NON-ADJACENT PARTS: • First major panel: REFINISH, WET/DRY SAND, DE-NIB and/or RUB-OUT TIME – Use full published time DOES NOT INCLUDE: • Each additional part: • Anti-corrosion material application – Deduct 0.2 per part • Filling, blocking, featheredging repaired panels • Flex additive mixing time OVERLAP – ADJACENT PARTS: • Flex prep application • First major panel: • Material costs – Use full published time • Mask inner panels ex: apron/cowl/pillars/rail/floor, etc. • Each additional part with a base time of 1.0 hour or greater:

• Molding & ornamentation – Deduct 0.4 per part REFINISHING PROCEDURES • Protective coating material application • Each additional part with a base time less than 1.0 hour: • Protective coating removal – Deduct 0.2 per part • Sound deadening application OVERLAP - INNER PANEL COMPONENTS: • Spatter paint application time • First inner part: • Stripe tape, decal & overlay - Use full published time • Waste disposal fees (all types) • Each additional inner part with a base time of 0.5 hour or greater: PANEL and/or COMPONENT - Deduct 0.2 per part DESIGNATION • Inner part with a base time less than 0.5 hour: - No deduct MAJOR PANELS/COMPONENTS All panels or components with a base refinish time of 1.0 hour BASIC COLOR COAT APPLICATION or greater are generally considered by MOTOR to be major panels. Example: grille header panel, fender, hood, cowl top panel, doors, INCLUDED: roof panel, rocker panel, quarter panel, engine lid, trunk lid, liftgate, • Back tape rear gate, rear body panel, truck cab corner and back panel, truck opening bed front and side panel and van side and corner panels. (handle, lock MINOR PANELS/COMPONENTS cylinder, mirror) All panels or components with a base refinish time of less than • Clean 1.0 hour. component (solvent wash) FLEXIBLE PANELS/COMPONENTS • Clean sprayer All panels or components for which paint systems require a flex • Color coat application agent added to the paint mix. Example: fascia covers, fillers, exten- • Initial dry sand (as recommended by paint manufacturer) sions, spoilers, etc. • Light buff, lacquer paint only No overlap deduction should be taken when calculating refinish • Load sprayer time for a single item from this category. • Mask adjacent panels (three-foot perimeter) A combination of items from this category refinished during a • Mask/close gap between adjacent panels up to foam tape single, continuous procedure should be subject to the appropriate (overspray) “Adjacent” or “Non-Adjacent” overlap formula deduction. • Mask glass opening When a flex agent or a separate paint mix procedure is not • Mask/protect grille radiator opening (overspray) required and when the flexible component is refinished during the • Mix paint (color with necessary solvents) same procedure with major or minor components, then flexible • Primer-sealer coat application components should be considered the same designation as major • Primer-sealer coat final clean or minor components for the purpose of calculating refinish over- • Primer-sealer coat final application lap deductions and/or multi-stage refinishing additions. • Remove masking • Retrieve accurate color information, including paint chip DOES NOT INCLUDE: • Adhesion promoter (unprimed flexible component) • Backside refinishing • Blending into adjacent panels

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G35 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

BASIC COLOR COAT APPLICATION - CLEAR COAT FINISHES Continued (Base Coat/Clear Coat) - Continued

DOES NOT INCLUDE (continued): DOES NOT INCLUDE: • Cover mask engine/compartment to prevent overspray • Any component clear coated as a separate procedure • Color matching to adjacent panels • Any operation previously excluded in “Refinish time • Cover/mask for prime and block Premise” and/or “Basic Color Coat Applications” groups • Cover/mask for cut-in • Material costs • Cover/mask recessed edges/jambs/weatherstrips • Texture matching (matte clear finishes) • Cover/mask trunk/compartment to prevent overspray • Test spray-out panel • Cover/mask entire exterior of vehicle to prevent overspray damage THREE-STAGE FINISHES • Cover/mask interior of vehicle to prevent overspray dam- (Base/Mica/Clear Coat) age • Edge refinishing • Grind, fill, & smooth welded seams (up to 150 grit sandpa- SPECIAL NOTATION: per) The following items or operations were not considered during • Paint or material costs the development of any published basic refinish operation • Prime & block (high build/primer-filler) times. If any of these items or operations are required, they • Test spray-out panel should be considered by the estimator. Calculations should • Tinting Primer-Sealer be made after deduction for overlap and additions for under- • Tinting to achieve color match side and edges, if required (if three-stage finish from factory). • Underside refinishing • Weld, grind or sanding damage to adjacent panels • First major panel: – Add 70% to refinish time

REFINISHING PROCEDURES • Wet sanding • Each additional panel: BAGGING (Cover Entire Vehicle Exterior) – Add 40% to refinish time INCLUDED Published refinish times include time necessary to mask exteri- • Back tape open- or surface adjacent to the refinish area to a perimeter of 36 inches, ing (handle, lock or 3 feet. When the process of perimeter masking is substituted for cylinder, mirror) an entire vehicle bagging procedure, then no additional time • Mask/close gap should be added. If entire vehicle bagging is used along with between adja- perimeter masking, then the following formula may be considered: cent panels up APPLY AND REMOVE VEHICLE COVER (BAGGING) to foam tape • Add 0.2 each time a cover is applied and removed (overspray) • Mask glass CLEAR COAT FINISHES opening • Mask/protect (Base Coat/Clear Coat) grille radiator opening (overspray) • Retrieve accurate color information, including paint chip SPECIAL NOTATION: DOES NOT INCLUDE The following items or operations were not considered during • Any component clear coated as a separate procedure the development of any published basic refinish operation • Any operation previously excluded in “Refinish Time times. If any of these items or operations are required, they Premise” and/or “Basic Color Coat Application” groups should be considered by the estimator. Calculations should • Material costs be made after deductions for overlap and additions for • Test spray-out panel underside and edges, if required. It should be noted that it is • Tint clear coat not possible to sand, de-nib & polish, or rub-out and buff a matte clear finish, without changing the finish from matte to CLEAR COAT UNDAMAGED PANEL gloss. Therefore, a refinishing booth without airborne con- taminants is required for this operation. SPECIAL NOTATION: • First major panel: Calculations for clear coating an undamaged panel are based – Add 40% to refinish time upon the outer surface only and should not include additions • Each additional panel: for underside, inside or edges of the clear-coated panel. – Add 20% to refinish time There should be no overlap deduction between refinished or • Maximum time allocation: clear-coated panel(s), nor should this procedure be applied – 2.5 hours towards the maximum clear coat allocation. Clear coating INCLUDED: may be necessary for adjacent body panel(s) to nearest break • All components clear coated point (see G 8). The following formula may be considered in during a single, continuous procedure the event this type of procedure is required on an undamaged • Apply clear coat panel: • Clean sprayer (one time) • Each clear coated panel(s) • Mix clear coat (one time) 40% of panel’s Base Refinish Time • Tack wipe surface (when required)

G36 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

CLEAR COAT UNDAMAGED PANEL - COLOR BLEND (Adjacent Panels) - Continued Continued

INCLUDED: DOES NOT INCLUDE: • Back tape opening (handle, lock cylinder, mirror) • Correction of pre-existent surface imperfections • Bonding/adhesion coat application (if required) • Cover/mask recessed edges/jambs/weatherstrips • Clear coat application • Damage repair • Clean component (solvent/detergent • Masking of attached parts wash) • Material costs • Clean in preparation for material appli- • R&I of attached parts cation • Wet sand and/or buff for polishing • Initial wet sand or scuff • Mask adjacent panels (three foot EDGES OF NEW PARTS (Edging) perimeter) • Mask/close gap between adjacent pan- SPECIAL NOTATION: els up to foam tape (overspray) The following items or operations were not considered during • Mask glass opening the development of any published basic refinish operation • Mask/protect grille radiator opening (overspray) • Remove masking times. If any of these items or operations are required, they • Tack wipe surface (when required) should be considered by the estimator. An additional paint mix is required if the edge color is a different color than the DOES NOT INCLUDE: exterior body color. Clear coat (gloss or matte) will be • Correction of pre-existent surface imperfections required for base color coat applications. • Damage repair • De-nib/wet sand and/or buff for polishing INCLUDED:

• Masking of attached parts • Refer to specific parts REFINISHING PROCEDURES • Material costs text for estimated time • R&I of attached parts allowance • Use full refinishing time COLOR BLEND (Adjacent Panels) without deduction for overlap SPECIAL NOTATION: DOES NOT INCLUDE: Calculations for blending are based upon the outer surface • Clear coat only and should not include additions for underside, inside or • Color tinting • Mixing a different edge edges of the blend panel. There should be no overlap deduc- color tion between blend panel(s) and/or refinished panel(s). This formula is not applicable to SINGLE-STAGE, 3-STAGE, 4- STAGE or TWO-TONE type finishes. Finishes of this type THREE-STAGE COLOR BLEND should be negotiated after an on-the-spot evaluation. (Adjacent Panels) Estimation of material cost should be based upon the full blended panel(s). SPECIAL NOTATION: Calculations for blending are based upon the outer surface Blending may be necessary for adjacent body components only and should not include additions for underside, inside or to avoid noticeable color variation between newly applied edges of the blend panel. There should be no overlap deduc- paint and the existing paint of adjacent components or areas. tions between blend panel(s) refinish time. Blending may be The following formula may be considered in the event this necessary for adjacent body components to avoid noticeable type of procedure is required on an UNDAMAGED panel: color variation between newly applied paint and the existing paint of adjacent components or areas. The following formula • Each blended adjacent panel or area may be considered in the event this type of procedure is – 50% of blend panel’s base refinish time required on an undamaged panel: INCLUDED: • Back tape opening (handle, lock cylinder, mirror) • Each blended • Blend coat application adjacent panel • Bonding/adhesion coat application or area • Clean component (solvent/detergent wash) 70% of blend • Clean in preparation for material application panel’s base • Clear coat application (full blend panel if required) refinish time • Initial wet sand or scuff (when required) INCLUDED: • Mask adjacent panels (three-foot perimeter) • Back tape open- • Mask/close gap between adjacent panels up to foam tape ing (handle, lock (overspray) cylinder, mirror) • Mask glass opening • Blend coat • Mask/protect grille radiator opening (overspray) application • Remove masking

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G37 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

THREE-STAGE COLOR BLEND TWO-TONE REFINISHING (Adjacent Panels) - Continued (Second Color Tone Application)

INCLUDED (continued): SPECIAL NOTATION: • Bonding/adhesion coat application The following items or operations were not considered during • Clean component (solvent/detergent wash) the development of any published basic refinish operation • Clean in preparation for material application times. If any of these items or operations are required on • Clear coat application (full blend panel if required) exterior, interior or undersides, they should be considered by • Cover/mask recessed edges/jambs the estimator. The following formula may be superseded by • Panel preparation (when required) information published in specific parts text. Calculations • Mask adjacent panels (three-foot perimeter) • Mask/close gap between adjacent panels up to front tape should be made after deductions for overlap and additions (overspray) for edges, if required. • Mask glass opening • Mask/protect grille radiator opening (overspray) • Remove masking • First panel: – Add 40% to DOES NOT INCLUDE: refinish time • Correction of pre-existent surface imperfections • Each additional • Damage repair panel: • Masking of attached parts – Add 30% to • Material costs refinish time • R&I of attached parts • Wet sand and/or buff for polishing • Test spray-out panel REFINISHING PROCEDURES STONE CHIP GUARD (Protective Material) UNDERSIDE OF HOODS, LIDS OR GATES

SPECIAL NOTATION: SPECIAL NOTATION: The following items or operations were not considered during The following items or operations were not considered during the development of any published basic refinish operation the development of any published basic refinish operation times. If any of these items or operations are required, they times. If any of these items or operations are required, they should be considered by the estimator. should be considered by the estimator. An additional paint mix is required if the underside color is a different color than • First panel: the exterior body color. Clear coat (gloss or matte) will be – Add 0.5 per panel required for base color coat applications. • Each additional panel: INCLUDED: – Add 0.3 per panel • Refer to specific vehicle text for INCLUDED: estimated time • Up to a 12” height allowance DOES NOT INCLUDE: • Use full refinish- • Texture matching ing time without deduction for overlap DOES NOT INCLUDE: • Clear coat • Color tinting • Mixing a different underside color

G38 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING

WELD ZONE/ADJACENT PANEL WET/DRY SAND, RUB-OUT & BUFF

SPECIAL NOTATION: SPECIAL NOTATION: Suggested refinish operation times do not include additional Refinished panels may or may not require a varying amount time for repair of damage to adjacent panels resulting from of wet sanding, compound rub-out or buffing operations in normal cutting, welding and grinding procedures. The amount order to match original finish texture. The clear coat contains of damage can vary considerably depending upon process ultraviolet screeners and reducing the clear coat thickness and technique used by the servicing technician and, there- (mils) may result in early paint failure. Follow manufacturer’s fore, is impractical to anticipate in this publication. MOTOR recommendations when performing this type of repair. recommends these factors be considered before finalizing Calculations should be based upon the outer surface only any repair cost estimate. Typical areas to be considered are and should not include additions for clear coat, underside, illustrated below. inside or edges. Base refinish time does not include deduc- tion for refinish overlap. In the event that this type of opera- tion will be performed, MOTOR suggests the following formu- la be considered:

Refinished panels may or may not require a varying amount of wet sanding, compound rub-out or buffing operations. In the event this type of operation will be performed, MOTOR suggests the fol- lowing formula be considered. • Each panel requiring wet sand, rub-out and/or buff (refinish or blend) – Add 30% of full base refinish time INCLUDED: REFINISHING PROCEDURES • Panel outer surface only DE-NIB & POLISH • Wet sand full panel as required • Compound, buff and/or polish as required SPECIAL NOTATION: DOES NOT INCLUDE: Refinished panels may or may not require a varying amount • Acid rain damage of de-nibbing, a process used to remove small particles in • Overspray removal final finish surface. The clear coat contains ultraviolet screen- • Removal of residual material from recessed edges and ers and reducing the clear coat thickness (mils) may result in jambs if required early paint failure. Follow vehicle manufacturer’s recommen- • Wash, clean, wax or detail entire vehicle prior to delivery if dations when performing this type of repair. Calculations required should be based upon the base refinish time outer surface only and should not include additions for clear coat, under- UNPRIMED FLEXIBLE COMPONENT side, inside or edges. In the event that this type of operation PREPARATION will be performed, MOTOR suggests the following formula be considered: • 25% of the component's base refinish time Each panel requiring de-nibbing (refinish or blend) • Maximum time allocation: HOOD, ROOF, TRUNK LID, SPOILER 1.0 hours First panel add up to 20% of full base refinish time, each additional panel add up to 10% INCLUDED: FENDER, DOOR, QUARTER PANEL, BUMPER COVER • Removal of mold-release First panel add up to 10% of full base refinish time, agents as outlined by each additional panel add up to 5% manufacturer INCLUDED: • Masking (if required) • Panel outer surface only • Application of adhesion promoter • Paint nib removal as required (spot only) DOES NOT INCLUDE: • Spot polish only • Correction of pre-existent surface imperfections DOES NOT INCLUDE: • Material Costs • Acid rain damage • Full panel polish • Overspray removal • Removal of residual material from recessed edges and jambs if required • Scratch damage • Wash, clean, wax or detail entire vehicle prior to delivery if required • Wet sand full panel

REV. 11-15 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, G39 and takes precedence over, information in the Guide to Estimating pages for the operation indicated. GUIDE TO ESTIMATING Index

TEXT EXPLANATION GUIDE . . . .G2 LABOR PROCEDURES MOLDINGS, STRIPE TAPE & (cont’d) DRILL TIMES GENERAL INFORMATION Bumper Assembly (Rear) ...... G27, 28 Decals ...... G33 Center Pillar ...... G22 Drilling Operation ...... G33 Bolted-On Parts ...... G3 Console Floor or Overhead ...... G19 Moldings - Bolt or Clip on Type ...... G33 Estimating Sequence ...... G3 Cowl, Hinge Pillar & Dash Panel . . . . .G18 Moldings, Nameplates & Footnotes ...... G3 Door - Door Shell ...... G20, 21 Emblems – Adhesive Type ...... G33 Part Prices ...... G3 Door - Outer Panel ...... G21 Overlays ...... G33 Part Quantities ...... G3 Engine/Transaxle ...... G15 Stripe Tapes ...... G33 Technical Information ...... G3 Fender - Front Rails ...... G15 Underhood Diagrams ...... G4 Fender - Inner Panel ...... G14 REFINISHING Fender - Outer Panel ...... G14 PROCEDURES INDUSTRY Floor Pan - Front & Center Floor Pan .G26 DEFINITIONS Frame ...... G12 Bagging (Cover Entire Vehicle) ...... G36 Front Lamps (Composite Type) ...... G14 Basic Color Coat Application ...... G35 Add If Required ...... G5 Front Lamps (Sealed Beam Type) . . . .G14 Clear Coat Finishes ...... G36 Component Classification ...... G5 Fuel Tank ...... G26 Clear Coat Undamaged Panel ...... G36 D&R ...... G5 Glass ...... G20 Color Blend ...... G37 Frame Machine Set-Up ...... G5 Grille ...... G13 De-Nib & Polish ...... G39 Included and/or Not Included Header Panel or Headlamp Edges of New Parts ...... G37 INDEX Operations ...... G5 Mounting Panel ...... G13 Panel and/or Component NAGS ...... G5 Heater ...... G13 Designation ...... G35 O.E.M...... G5 Hood ...... G14 Refinish Overlap ...... G35 Overhaul ...... G5 Instrument Panel ...... G18 Refinish Time Listings ...... G34 Overlap ...... G5 Liftgate ...... G24 Refinish Time Premise ...... G34 R&I ...... G6 Pickup Truck: Box Assembly ...... G30 Stone Chip (Protective Material) ...... G38 R&R ...... G6 Box Fenders ...... G30 Three-Stage Color Blend ...... G37 Structural component identification . . . .G6 Box Front Panel ...... G31 Three-Stage Finishes ...... G36 Box Set Back ...... G30 Two-Tone Refinishing ...... G38 SPECIAL PRECAUTIONS Box Side Panels ...... G31 Undersides of Hoods, Lids Box Tailgate ...... G31 or Gates ...... G38 Acoustical And Structural Cab Assembly, Skeleton ...... G28 Unprimed Bumper Preparation ...... G39 Foam Fillers ...... G7 Cab Side/Corner/Back Panel . . . . .G30 Weld Zone/Adjacent Panel ...... G39 Air Conditioner Refrigerant ...... G7 Roof ...... G19 Wet Sand, Rub-Out & Buff ...... G39 Damaged or Non-Reusable Uniside ...... G29 Moldings and Fasteners ...... G7 Quarter Panel: Electronic Systems & On Board Convertible Roof Models ...... G24 Computers ...... G7 w/o Convertible Roof ...... G23 Hazardous Materials ...... G7 Radiator ...... G13 Hybrid/Electric Vehicles ...... G7 Radiator Support ...... G13 OEM Collision Repair Network ...... G7 Rear Body - Floor Pan/Rails ...... G26 OEM Component Replacement - Rear Body - Lower Body Panel ...... G25 General ...... G7 Rear Lamps ...... G32 Panel Bonding ...... G8 Road Wheel ...... G15 Parts Supplied In Color ...... G8 Rocker Panel ...... G21 Refinish Clear Coat Application ...... G8 Roof ...... G19 Restraint System (Air Bag) ...... G8 Roof Headliner ...... G19 Restraint System (Seat Belt) ...... G8 Steering ...... G17 Sectioning ...... G8 Suspension (Front) ...... G16, 17 Special Substrates ...... G9 Suspension (Rear) ...... G26, 27 Steering Column ...... G9 Tailgate - Passenger Stone Chip Guard ...... G9 Cars/Wagons ...... G25 Structural Glass ...... G9 Tailgate - Outer Panel ...... G25 Trunk Lid ...... G24 LABOR PROCEDURES Uniside with Quarter Panel ...... G23 Uniside without Quarter Panel ...... G22 Labor Time Listings ...... G10 Valance Panel ...... G11 Labor Time Premise ...... G10 Van/Truck/SUV: Liftgate ...... G24 Air Conditioner ...... G13 Roof ...... G19 Brake (Bleed Hydraulic System) ...... G15 Side & Corner Panels ...... G32 Bumper Assembly (Front) ...... G10, 11 Wheel Alignment ...... G17, 18

G40 Footnotes found in a chapter contain vehicle-specific information. The content of footnotes is in addition to, REV. 11-15 and takes precedence over, information in the Guide to Estimating pages for the operation indicated.