Development of international passenger in the context of ITC UNECE Resolution No. 264 Speaker: Victor Dubinin, Deputy Head of International and Governmental Relations Division JSC Federal Passenger Company 2 Resolution No. 264 is supported by the professional railway community

PASSENGERS

ITC is convinced of the significant potential for Increase in traffic volume the long-distance East-West rail passenger transportation service growth

CARRIERS Calls on railway carriers to intensify Enhanced cooperation cooperation and take measures to attract passenger traffic

GOVERNMENTS

Invites the governments of interested countries Government support to actively introduce the mechanisms of governmental support to preserve the international rail passenger traffic

BORDERS

Invites interested countries to accede to the Regulatory and Convention on the facilitation of border crossing legal framework procedures for passengers, luggage and load- luggage carried in international traffic by rail

ORGANIZATION FOR COOPERATION BETWEEN RAILWAYS COUNCIL FOR RAIL TRANSPORT OF THE COMMONWEALTH MEMBER STATES 3 Federal Passenger Company is the national passenger railway carrier of the Russian Federation

bln. pass- mln. thous. passengers km annual thous. 2019 +2.2% employees 105.8 per year+3.7% 93.6 passenger 60.4 17 carriages turnover

France Latvia Provides direct and transit transportation to and Railway 6.7 from 23 European and Asian countries, and Automotive 38.7 Monaco Lithuania 77 out of 85 regions of the Russian Federation Air 54.6 Germany Estonia 2019 Austria 91.7% Italy Kazakhstan TALLINN RIGA of the Russian the Czech Republic Uzbekistan railway distant transportation VILNIUS market Poland Kırgızistan

PRAGUE Tajikistan KYIV NUR SULTAN ULAANBAATAR VIENNA CHISINAU Belarus Mongolia NICE MILAN MONACO ABKHAZIA Ukraine China TASHKENT BAKU BISHKEK BEIJING PYONGYANG Moldova North Korea DUSHANBE

Azerbaijan 4 For our demanding passengers, we create new advantages and new consumer properties in our carriages and services

Constant contact with the passengers allowed for New consumer properties

showers motion- individual luggage sensor climate control compartments faucets

safes (in personal space vending machines passenger compartment customization areas loading and carriages) disembarking zones lighting 5 In 2019, JSC “FPC” signed a long-term contract for the renewal of carriages until 2025

After overall Contract's main parameters reconditioning

Annual purchase ∼500 carr. New Purchasevo lume ∼3.7 thous. carr. CARRIAGE COUCHETTE COUCHETTE Contract price ∼3.3 bln. euros 2019

Contract's key principles

 new concept for couchette carriages 2020  transition to innovative

 transition to two-car trains, introduction of air CARRIAGE

suspension in 2020 COMPARTMENT

 fixed carriages price indexing order

* the average annual rate of 2019 is 72.49 rubles per 1 euro 6 The company is continuously improving its sales system

Digital sales channels, % Booking trending*, days

70%

10 times

3 times

70 180 53 57 120 40 90 60 45 6 2010 2016 2018 2019 2025 2010 2016 2017 2019* 2025

* on some trains 7 JSC "FPC" is developing a complex of digital services called "Innovative Mobility" aimed at implementing of multimodal transportation

"Poputchik" Website and mobile app of all sales Multimedia portal 57% in 2019 PASSENGER

Electronic and mobile Support ticket

Loyalty Program Telegram chat bot

More than 5.5 mln. people

Total 32 mln. tickets issued Russian and foreign carriers 8 Examples of completed projects: new transport products

Day trains Vehicle transportation passengers carriage About carried vehicles + 18% compared to 2018 carried 17.7mln. 5.5 thous. + 0.2% compared to 2018

Double-deck rolling Higher-speed trains stock

About passengers passengers carried 10.2 mln. carried + 30% compared to 2018 + 9% compared to 2018 6 mln.

"Talgo" train Multimodal transport Moscow - Berlin passengers routes 49 thous. carried 9 + 60% compared to 2018 passengers 70 thous. carried 108.6 thous. pass. since the beginning of operation (since December 17, 2016) 39 thous. pass.since the beginning of operation (since December 2014)

Performance data for 12 months of 2019 8 9 International direct traffic volumes in 2019 and 10 months of 2020

-4.9% -4.2% 6.5 6.2 5.6 IN MARCH 2020, THE GOVERNMENT OF THE RUSSIAN FEDERATION DECIDED TO -76.8% SUSPEND INTERNATIONAL PASSENGER TRAFFIC BY ALL MODES OF TRANSPORT 1.3 DUE TO THE THREAT OF A NEW Mln. people mln.people CORONAVIRUS INFECTION

2018 2019 10 months10 мес. of2019 2019 г. 1010 monthsмес. 2020 of 2020г. 10 Passenger transportation in Through-Passenger Cars of JSC "FPC" on the route Moscow - Warsaw - Prague (in 2019/20's train schedule)

Passenger transportation on the route Moscow - Warsaw - Prague in Passenger transportation on the route Moscow - Warsaw - Prague in 2018/2019's train schedule 2019/2020's train schedule

No. 9/10 MOSCOW - WARSAW * No. 21/22 MOSCOW - PRAGUE * DAILY COURSING "East-West" Tariff (EWT) "Global Price" (GP) OF THREE MOSCOW - PRAGUE (VIA WARSAW) THROUGH-PASSENGER CARS WAS ORGANIZED AT EAST-WEST TARIFF (EWT)

3 times per week Once a week Traffic frequecy Traffic frequecy

4 carriages 8 carriages (including Average carriage (including Average carriage number 1 Moscow-Brest number 3 Moscow-Brest carriage) carriages)

thous. people Passengers carried 27.6 Passengers carried 18.5

Capacity usage 57.9% Capacity usage 60.9%

Journey time 18 hours 33 minutes Journey time 28 hours 27 minutes

Depart. from Moscow / 15 hours 51 minutes / 15 Depart. from Moscow / 19 h 12 min / 06 h 24 min Warsaw hours 55 minutes Warsaw 21 hours39 minutes / 11 Arr. to Warsaw / Moscow 08 h 24 min / 13 h 11 min Arr. To Prague / Moscow hours 45 minutes THE ORGANIZATION OF A THROUGH-PASSENGER CAR’S TRAFFIC TO AUSTRIA: MOSCOW - VIENNA - GRAZ (EAST-WEST TARIFF (EWT)) IS CURRENTLY CONSIDERED

Федеральная * operation of trains / carriages in 2018 пассажирская компания 11 Planned schedule of Moscow - Prague / Vienna (Graz) through-passenger cars (in 2020/2021's train schedule)

MOSCOW - PRAGUE MOSCOW - VIENNA (Moscow - Prague route extension to Graz) JOURNEY TIME JOURNEY TIME

MOSCOW - PRAGUE PRAGUE - MOSCOW MOSCOW - VIENNA VIENNA - MOSCOW

29 hours 25 minutes 28 hours 35 minutes 31 hours 34 minutes 30 hours 48 minutes

Time of Time of Route Distance, km Arrival Departure Arrival Departure MOSCOW - GRAZ GRAZ - MOSCOW - 14:15 Moscow 16:58 - 0 23:28 00:10 Minsk 06:08 06:52 750 03:48 07:11 Brest 00:47 02:35 1,100 34 hours 18 minutes hours minutes 07:19 07:21 Bug Park 00:09 00:29 - 33 32 05:29 06:25 Terespol 21:17 22:01 1,107 Time of Time of Warsaw 08:16 08:34 19:21 19:24 1,316 Route Distance, km Wschodnia Arrival Departure Arrival Departure 08:40 08:56 Warsaw Central 19:05 19:15 1,317 13:20 16:51 Bohumin 11:09 14:47 1,697 13:15 14:05 Bohumin 13:57 14:40 1,697 18:45 18:55 Breclav 09:04 09:12 1,892 17:40 - Prague Main - 10:23 2,061 19:49 19:58 Vienna Main 08:02 08:10 1,986 20:03 20:05 Vienna Meidling 07:55 07:57 - 22:33 - Graz - 05:26 2,101

Федеральная Change of train numbering at stations: Minsk, Brest, Bohumin пассажирская компания 12 Our international trains

Night trains to European countries High-speed Moscow-Berlin train No. 13/14 ""

Patentes Talgo production Switch device JSC "FPС"'s rolling stock includes (Brest, Belarus station) Unique technology of automatic rail gauge modern RIC size change 1520 mm ↔ 1435 mm 1-st class carriages 200 changing takes only 25 minutes (change of wheel sets ≈ 4 times longer) In the context of the general tendency of European carriers to refuse from night transportation, JSC "FPС" offers a unique service Facilitates train acceleration when crossing borders in terms of service level and comfort ("train-hotel"). and increasing passenger comfort 13 Influence of quarantine restrictive measures

of respondents noted that the restrictive measures taken in March- of respondents noted that the restrictive measurestaken 79% June affected their train rides 61%since September affected their train rides

Main reasons for passengers to refrain from travelling during a pandemic

WEALTH STATUS OF THE PASSENGER 55% Afraid of getting infected and/or infecting others 40% 26% Немного 29% Slightly improved Значительно The country (where I would like to travel) is closed 23% улучшилось Greatly improved 18% 5% улучшилось 5% Deterioration of financial situation (no money for 14% 32% 1% travelling) 13% Значительно 15% Greatly Cancellation of work trips by the employer 8% ухудшилось 9% deteriorated 20% 9% Has not Неchanged Personal reasons 24% изменилось 7% 34% 3% Insufficient measures to ensure transport safety 8% SlightlyНемного 6% deterioratedухудшилось 21% The city (in the Russian Federation) is closed 3% 6% 40% 16% Train is cancelled 6% 5% June 1-15 16% 60% (+4% by August of 2020) Flight is cancelled 4% August 1-17 5% September 28-30 of respondents note a deterioration in their financial 12% Travelling by private vehicles is restricted 1% situation 1%

Results of a survey on the base of the "Bonus" Loyalty Program participants, 9.8 thous. respondents 14 Prospects for the development of the long-distance passenger transportation market until 2030

Domestic airlines passengers Long-distance private vehicles travellers Long-distance railroad passengers Bus passengers Harmonization of legal framework and interaction with international organizations are necessary 15 for restoration of East-West international passenger traffic

HELSINKI ST-PETERSBURG TALLINN

MOSCOW NOVOSIBIRSK VILNIUS CHITA BERLIN IRKUTSK WARSAW PRAGUE ZABAIKALSK ASTANA PARIS VIENNA ULAANBAATAR KHABAROVSK MILAN HARBIN BISHKEK ALMATY NICE VLADIVOSTOK

BEIJING TASHKENT PYONGYANG DUSHANBE