Reaching the Minds and Hearts of Those We Serve
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Cross Disciplinary Issues in Workplace Bullying
Answering workplace bullying’s key questions 1 Answering Five Key Questions about Workplace Bullying: How Communication Scholarship Provides Thought Leadership for Transforming Abuse at Work Pamela Lutgen-Sandvik (Ph.D., Arizona State University) is an Associate Professor in the Department of Communication & Journalism at the University of New Mexico, USA. She researches destructive communication in organizations and the communicative processes associated with positive organizing. Email: [email protected] Telephone: 505-331-4724 Fax: 505-277-2068 Mailing: Department of Communication & Journalism University of New Mexico MSC03 2240; 1 University of New Mexico Albuquerque, NM 87131-0001 Sarah H. Tracy (Ph.D., University of Colorado, Boulder) is an Associate Professor and Director of The Project for Wellness and Work-Life in the Hugh Downs School of Human Communication at Arizona State University, USA. She studies emotion and work-life wellness. Email: [email protected] Telephone: 480-965-7709 FAX: 480-965-4291 Mailing: Hugh Downs School of Human Communication Arizona State University PO Box 871205 Tempe, AZ 87287-1205 Management Communication Quarterly Answering workplace bullying’s key questions 2 Abstract: Organizational communication research is vital for understanding and addressing workplace bullying, a problem that affects nearly half of working adults and has devastating results on employee well-being and organizational productivity. A communication approach illustrates the toxic complexity of workplace bullying, as it is condoned through societal discourses, sustained by receptive workplace cultures, and perpetuated through local interactions. Examining these (macro, meso, and micro) communicative elements addresses the most pressing questions about workplace bullying including: 1) how abuse manifests, 2) how employees respond, 3) why it is so harmful, 4) why resolution is so difficult, and 5) how it might be resolved. -
Term Toxic Shame Being Mirrored by One
Donald Bradshaw Nathanson Coined the The compass of term toxic shame. shame Four universal Mark Epstein, Pema Chodron, Being behaviors to Kevin Griffin Karen Horney mirrored defend against Abiding difficult emotions to observe and learn . Four major by one shame. The Idea of PRACTICE and Right View being wise idea that when aempts of Gershen Kaufman non- or attuned. Led to Present with Self and Present with avoiding shame Find the entrances to shaming the neuro2c Others and Wise-Self you are bigger individual to governing scenes. person than or less than Whenever we are makes all come to others. Says, to soluon able to observe upon the learn from our our experience, we difference shame and "Just immediately detach love yourself." from it. Brene Brown Silvan Thomas Tony Webb Empathy opposite of Scheff/Helen Tomkins Virginia Satir The social aspects of shame; judge in Lewis Block Emotions the compass of Four coping areas most Disrupts bond are shame -- aggression, vulnerable to shame; motivators. stances: depression, isolation, Humiliated Placating, judging numbs-easier Affect and addiction. fury. Blame, Being than loss/grief; pre- Acknowledge theory: Alienation and Super- aggression broader frontal cortex off in shame then Scripts are shame. connection to begun as Reasonable, social results from Perfectionism. others soon as we Being Irrelevant avoiding shame. 'Good' shame as restored. are born. humility. Show deference to others. What does acknowledged shame look like? What is attunement? Shame-anger spirals. Governing Scenes Gershen -
Applying ACT to Cases of Complex Depression: New Clinical And
ApplyingApplying ACTACT toto CasesCases ofof ComplexComplex Depression:Depression: NewNew ClinicalClinical andand ResearchResearch PerspectivesPerspectives PartPart I:I: DepressionDepression withwith PsychosisPsychosis andand SuicidalitySuicidality Brandon Gaudiano, Ph.D. Assistant Professor of Psychiatry Grant Support: NIH K23 MH076937 OutlineOutline ¾¾ ClinicalClinical FeaturesFeatures ofof PsychoticPsychotic DepressionDepression ¾¾ ACTACT forfor PsychosisPsychosis ResearchResearch ¾¾ TreatmentTreatment DevelopmentDevelopment ProjectProject ¾¾ ClinicalClinical ConsiderationsConsiderations ¾¾ CaseCase ExampleExample DepressionDepression withwith hallucinationshallucinations and/orand/or delusionsdelusions PsychoticPsychotic DepressionDepression ¾ PrevalencePrevalence ratesrates z 15-19% of individuals with depression have hallucinations or delusions (Ohayon and Schatzberg, 2002) z Up to 25% of depressed hospitalized patients (Coryell et al., 1984) ¾ PsychoticPsychotic depressiondepression cancan bebe difficultdifficult toto diagnosediagnose andand treat:treat: z psychotic features in mood disorders can be more subtle than those found in patients with primary psychotic disorders ¾ PsychoticPsychotic depressiondepression cancan bebe difficultdifficult toto diagnosediagnose andand treat:treat: z psychotic features in mood disorders can be more subtle than those found in patients with primary psychotic disorders z patients often underreport psychotic symptoms due to embarrassment or paranoia ¾ PsychoticPsychotic depressiondepression cancan -
Emotional Intelligence: Empathy & Compassion
Race, Mindfulness & Wise Action: A Focused Awareness & Emotionally Intelligent Approach to the Practice of Law, Attorney Presence & Well-Being A mindful series for the Twin Cities Diversity In Practice Community Mindfulness “Mindfulness is paying attention to what’s happening in the present moment, in the mind, body and external environment, with an Emotional Context Matters - attitude of kindness and curiosity.” Intelligence: Elevating awareness - Mindful Nation UK Report Emotional Intelligence Three levels of awareness: consists of 4 key skills Unconscious Bias (Dr. Daniel Goleman): • Awareness of Self • Awareness of Others ... is social stereotypes about certain 1. Self-Awareness • Awareness of Surroundings 2. Self-Management groups of people that individuals form 3. Social Awareness outside their own conscious awareness. 4. Relationship Management Everyone holds unconscious beliefs about various social and identity groups, and these biases stem from one’s tendency to organize social worlds by categorizing. Decision-Making Empathy & - University of Califoria, San Francisco & Behavior: Compassion - Emotions are complex. They Disrupting Bias: Body Map show show up as Understand where physiological sensations in The ability to experience and emotions show up in the body in connection with understand what others feel your body and how complex network of activity while maintaining a clear they feel (e.g, in the brain. Increasing discernment about your own tingling, tightness, emotional awareness can and the other person’s openness, heat, help improve decision- feelings and perspectives. neutral, etc.). making and behavior. (Dr. Checking in with the Nummenmaa , Dr. Bechara Compassion is empathy in body periodically and Dr. Lisa Feldman action, adding to the helps enhance self- Barrett.) definition of empathy the awareness, decision- question, "what will truly making and behavior © 2020 Lucenscia LLC. -
About Emotions There Are 8 Primary Emotions. You Are Born with These
About Emotions There are 8 primary emotions. You are born with these emotions wired into your brain. That wiring causes your body to react in certain ways and for you to have certain urges when the emotion arises. Here is a list of primary emotions: Eight Primary Emotions Anger: fury, outrage, wrath, irritability, hostility, resentment and violence. Sadness: grief, sorrow, gloom, melancholy, despair, loneliness, and depression. Fear: anxiety, apprehension, nervousness, dread, fright, and panic. Joy: enjoyment, happiness, relief, bliss, delight, pride, thrill, and ecstasy. Interest: acceptance, friendliness, trust, kindness, affection, love, and devotion. Surprise: shock, astonishment, amazement, astound, and wonder. Disgust: contempt, disdain, scorn, aversion, distaste, and revulsion. Shame: guilt, embarrassment, chagrin, remorse, regret, and contrition. All other emotions are made up by combining these basic 8 emotions. Sometimes we have secondary emotions, an emotional reaction to an emotion. We learn these. Some examples of these are: o Feeling shame when you get angry. o Feeling angry when you have a shame response (e.g., hurt feelings). o Feeling fear when you get angry (maybe you’ve been punished for anger). There are many more. These are NOT wired into our bodies and brains, but are learned from our families, our culture, and others. When you have a secondary emotion, the key is to figure out what the primary emotion, the feeling at the root of your reaction is, so that you can take an action that is most helpful. . -
Ethics – Handout 10 My Notes on Mill’S Utilitarianism
24.231 Ethics – Handout 10 My Notes on Mill’s Utilitarianism (1) General concerns: • Are interpersonal comparisons of utility even possible? • What are we talking about – maximizing total utility or average utility? • Both seem to ignore issues of distributive justice (except instrumentally – diminishing marginal utility of resources) • Average utility has some implausible implications (especially when considering harms, rather than benefits – is it really not worse for a total population of 100 people to be suffering torture than for a total population of 10 people to be suffering it?), and seems not to sit comfortably with utilitarian intuitions. Total utility invites the repugnant conclusion (but it’s important to remember that this isn’t just a problem for utilitarianism). (2) On higher and lower pleasures: • Should a utilitarian make any distinction between these? Is “pushpin as good as poetry,” if the quatity of pleasure they produce is the same? • How are we to determine which of two pleasures is higher? Is Mill’s appeal to “competent judges who have experienced both pleasures” plausible? And if competent judges prefer the higher pleasures, should we think they do so because activities leading them are more pleasurable, or have a higher quality of pleasure? Isn’t it perhaps more plausible to think they value them more for some other reason, having nothing to do with pleasure? • Relatedly, even if competent judges do take more pleasure in engaging in “higher” activities, are these activities more valuable because they are more pleasurable -
Bereavement Resource Manual 2018 Purpose
Richmond’s Bereavement Resource Manual 2018 Purpose This manual is designed to serve as an educational resource guide to grieving families and bereavement professionals in the Central Virginia area and to provide a practical list of available national and local support services. It is meant to be a useful reference and is not intended as an exhaustive listing. Grief is not neat and tidy. At Full Circle Grief Center, we realize that each person’s grief journey is unique and personal, based on many factors. Keep in mind that there is no “right” or “wrong” way to cope with grief. After losing a loved one, family members have varying ways of coping and may require different levels of support over time. We hope that some aspect of this manual will be helpful to those grieving in our community and the professionals, friends, and family who support them. Manual created by: Graphic Design by: Copyright © 2010 Allyson England Drake, M.Ed., CT Kali Newlen-Burden Full Circle Grief Center. Founder and Executive Director www.kalinewlen.com Revised January 2018. Full Circle Grief Center All rights reserved. Cover Art Design by: Logan H. Macklin, aged 13 2 Table of Contents Purpose Page 2 Full Circle Grief Center Page 4 Grief and Loss Pages 5 - 9 Children, Teens and Grief Pages 10 - 20 Perinatal Loss and Death of an Infant Pages 21 - 23 Suicide Loss Pages 24 -26 When Additional Support is Needed Pages 27-31 Self-Care Page 32 Rituals and Remembrance Page 33 How to Help and Support Grieving Families Page 34 Community Bereavement Support Services Pages 35-47 Online Grief and Bereavement Services Pages 48-49 Book List for Grief and Loss Pages 50-61 Thoughts from a Grieving Mother Pages 61-63 Affirmations and Aspirations Pages 64-65 3 Full Circle’s mission is to provide comprehensive, professional grief support to children, adults, families, and communities. -
Creating Compassion and Connection in the Work Place
16Journal of Systemic Therapies, Vol. 25, No. 1, 2006, pp. 16–36 O’Brien CREATING COMPASSION AND CONNECTION IN THE WORK PLACE PETER J. O’BRIEN, M.S.W. Foothills Medical Centre This article raises questions about what contributes to creating a com- passionate work environment and sustaining connections that are meaningful in relation to clients and colleagues. Concepts including burnout, compassion fatigue, vicarious traumatization and counter- transference are examined, with attention to how they complicate the establishment of a compassionate work place. Factors are discussed which further influence the work environment and inhibit the creation of the desired culture. Individual and institutional steps are then sug- gested that can be taken to establish a preferred work environment. In particular, practices are considered within the workplace that com- bat some of the undesirable symptoms, or that lead to the acknowl- edgment of contributions to a healthy environment and which foster human connections. As I enjoyed a concert by the 60’s band the Turtles, I was struck by the sense of connection and joy communicated throughout the concert by the two lead singers. I wondered what factors contributed to their apprecia- tion for one another and what meaning they attach to their life work, span- ning some forty years of collaboration. The purpose of this paper is to first raise questions about what contrib- utes to creating a compassionate work environment and sustaining con- nections that are meaningful in the mental health context. A case example will illustrate some of the common challenges in health care. Then, an examination of factors in our culture and our work settings that compli- Address correspondence to Peter O’Brien, M.S.W. -
How Compassion Became Painful
Journal of Buddhist Studies, Vol. XIV, 2017 (Of-print) How Compassion Became Painful Bhikkhu AnālAyo Published by Centre for Buddhist Studies, Sri Lanka & The Buddha-Dharma Centre of Hong Kong EDITORIAL CONSULTANTS Ratna Handurukande Ph.D. Professor Emeritus, University of Peradeniya. Y karunadasa Ph.D. Professor Emeritus, University of Kelaniya Visiting Professor, The Buddha-Dharma Centre of Hong Kong. Oliver abeynayake Ph.D. Professor Emeritus, Buddhist and Pali University of Sri Lanka. Chandima Wijebandara Ph.D. Professor, University of Sri Jayawardhanapura. Sumanapala GalmanGoda Ph.D. Professor, University of Kelaniya. Academic Coordinator, Nāgānanda International Institute of Buddhist Studies, Sri Lanka. Toshiichi endo Ph.D. Associate Professor, Centre of Buddhist Studies The University of Hong Kong EDITOR Bhikkhu KL dHammajoti 法光 Director, The Buddha-Dharma Centre of Hong Kong. Chair Professor, School of Philosophy, Renmin University of China. CONTENTS Ānisaṃsa: Merit, Motivation and Material Culture 1 Peter Skilling The Buddha’s Eighteen Qualities (aṭṭhārasabuddhadhammā): The Pāli Commentarial Exposition 57 Toshiichi Endo How Compassion Became Painful 85 Bhikkhu AnālAyo Punabbhava and Jātisaṃsāra in Early Buddhism 115 G.A. SomaratnE Ancient and Modern Interpretations of the Pañcavimuttāyatana 139 Bhikkhu PāsādikA Trials and Tribulations in the Study of the Cult of Maitreya in Theravāda Buddhism 151 Dragomir dimitrov The Bāmiyān Prātimokṣasūtra: a “Buddhist Hybrid Text” 183 Bhikkhu ÑāṇAtusitA Mahāsāṅghika and Mahāyāna: Further Notes 227 Charles WillEmEn Yogācāra Refutation of Tritemporal Existence 235 KL dhammajoti AnālAyo: How Compassion Became Painful How Compassion Became Painful AnālAyo Introduction In this paper I explore how the cultivation of compassion, karuṇā, developed from involving a potentially joyful experience in early Buddhist thought to taking on a more painful tonality in later times. -
Running Head: IMPLICIT BETRAYED SELF-CONCEPT 1 Accepted Manuscript Delker, B. C., & Freyd, J. J. (2017). Betrayed? That's
Running head: IMPLICIT BETRAYED SELF-CONCEPT 1 Accepted Manuscript Delker, B. C., & Freyd, J. J. (2017). Betrayed? That’s me: Implicit and explicit betrayed self- concept in young adults abused as children. Journal of Aggression, Maltreatment, & Trauma, 26, 701-716. doi:10.1080/10926771.2017.1308982 Betrayed? That’s Me: Implicit and Explicit Betrayed Self-Concept in Young Adults Abused as Children Brianna C. Delker University of Washington University of Oregon Jennifer J. Freyd University of Oregon Author Note The authors gratefully acknowledge Kristen Lindgren, Ph.D., for her consultation during the development of the betrayed self IAT. Correspondence concerning this article should be sent to Brianna C. Delker, University of Washington, Department of Psychiatry and Behavioral Sciences, 1959 NE Pacific Street, Box 356560, Seattle, WA 98195-6560, USA. E-mail: [email protected]. IMPLICIT BETRAYED SELF-CONCEPT 2 Abstract Attenuated awareness of betrayal, or “betrayal blindness,” is a proposed survival mechanism in relationships where awareness of betrayal will mobilize confront-or-withdraw responses that jeopardize a needed relationship. Empirical tests of betrayal blindness and its effects are hampered by the methodological conundrum of how to measure an absence of awareness. The purpose of this study was to evaluate the validity of a novel empirical method to measure implicit betrayed self-concept, the first step in a long-term research aim to operationalize “betrayal blindness.” Informed by betrayal trauma theory, we hypothesized that a history of betrayal within close childhood relationships (but not recent close relationships or “not-close” relationships) would predict implicit betrayed-self associations in young adulthood. We designed an adaptation of the Implicit Association Test (IAT) and measured implicit and explicit betrayed- self associations and self-reported history of physical, sexual, and psychological abuse in 529 university undergraduates. -
Individual Differences in Empathy Are Associated with Apathy-Motivation
www.nature.com/scientificreports OPEN Individual diferences in empathy are associated with apathy- motivation Received: 1 August 2017 Patricia L. Lockwood 1,2, Yuen-Siang Ang 1,2,3, Masud Husain 1,2,3 & Molly J. Crockett1,4 Accepted: 24 November 2017 Empathy - the capacity to understand and resonate with the experiences of other people - is considered Published: xx xx xxxx an essential aspect of social cognition. However, although empathy is often thought to be automatic, recent theories have argued that there is a key role for motivation in modulating empathic experiences. Here we administered self-report measures of empathy and apathy-motivation to a large sample of healthy people (n = 378) to test whether people who are more empathic are also more motivated. We then sought to replicate our fndings in an independent sample (n = 198) that also completed a behavioural task to measure state afective empathy and emotion recognition. Cognitive empathy was associated with higher levels of motivation generally across behavioural, social and emotional domains. In contrast, afective empathy was associated with lower levels of behavioural motivation, but higher levels of emotional motivation. Factor analyses showed that empathy and apathy are distinct constructs, but that afective empathy and emotional motivation are underpinned by the same latent factor. These results have potentially important clinical applications for disorders associated with reduced empathy and motivation as well as the understanding of these processes in healthy people. Empathy – the capacity to understand and resonate with the experiences of other people – is considered essential for navigating meaningful social interactions and is closely linked to prosocial behaviour1–7. -
Mindfulness and Compassion – from a Neuroscience Point of View
Mindfulness and Compassion – from a neuroscience point of view Dr. Tamara Russell In the last decade there has been a growth of empirical evidence to support mindfulness- based approaches in the mental health setting (Williams & Kuyken, 2012). Following on from the success of the Mindfulness-Based Stress Reduction (MBSR) program to help those with chronic physical health ailments (Grossman et al., 2004), the Mindfulness-Based Cognitive Therapy (MBCT) protocol has been developed and evaluated in individuals with major depressive disorder (Williams & Kuyken, 2012). This protocol seems to be particularly helpful for those with recurrent depression who also have experience of childhood trauma (Williams et al., 2014). The MBCT protocol, with adaptations, has been tried with many other mental health clinical populations, with promising results from these early feasibility and acceptability studies (Hoffman et al., 2010). There is also a suggestion that this training is of benefit to staff (Shapiro et al, 2007) in a way that may secondarily benefit patients (Grepmair et al., 2007). Within the mindfulness training protocol, participants are encouraged to engage with mental and physical experience on a moment-by-moment basis. This requires attention training, as the mind typically wanders onto other things and especially so when emotions run high. Learning to tolerate emotions, spot mental habits of attachment and avoidance and learning to inhibit chains of thinking and train attention are the key tasks in mindfulness training. These processes recruit a network of brain regions related to attention (including the anterior cingulate cortex and the dorsolateral prefrontal cortex), body awareness (somatosensory cortex, motor and pre-motor cortex) and emotion regulation (right anterior insula and limbic structures including the amygdala; Holzel et al., 2011).