Citizens Charter

MUNICIPAL GOVERNMENT UNIT OF BAUANG

CITIZEN’S CHARTER 2020 (1st Edition)

I. Vision

Vineyard City of the North by 2030: a safe, secure, clean and green haven of God- loving, healthy and functionally literate Bauangeָños led by highly effective and competent leaders. A vision for Bauang that we endeavor to achieve by 2030. SULONG BAUANG 2030 proposes to develop the Municipality of Bauang into a modern, globally competitive agri-eco-tourism and investment friendly city, socially responsible and in balance with the environment, carrying the image of a world-class vineyard farm, its allied and other support industries. The new city will set a governance .standard in providing quality and healthy life to all Bauangeָños

II. Mission

Lay down the foundation of a healthy city by 2022 thru adequate resources, quality infrastructure, healthy policies, timely and relevant information, comprehensive programs and quality services. Goals: healthLINK

healthy People’s Agenda: making SDGs work in Bauang education and literacy for all anti-illegal drugs and peace and order in all levels and sectors literacy and education accessibility for all transportation and basic utilities quality enhancement health and nutrition indicators at their best among Bauangeָños Leisure and wellness anytime, anywhere Income and employment working for all sectors and places Natural and built environment balanced interplay Knitted community and family relations for a grounded future III. Service Pledge:

In order to establish a more responsive and citizen-friendly governance, the Municipality of Bauang complies with the CSC and DILG’s call in formulating a Citizens’ Charter that will serve as guidelines of frontline services in our Municipality. This contains information and instructions on how to avail the various services of our municipality, names of official and employees to approach, redress mechanism for grievances and feedback form to give opportunity for the public to give their comments and suggestions. In all, our Citizens’ Charter will serve as a tool to educate the public of our services and to make our governance easier for both client and service provider. This Citizens’ Charter conforms to RA 9485, otherwise known as “The Anti Red Tape Act of 2007“. The Act requires our local government to expedite action on all transactions as well as upgrade our frontline services dealing with the public. It seeks to cut bureaucratic red tape and clean up transactions in the government. And to carry this into effect, do close monitoring to ensure effective implementation and imposes stiff penalties on violators.2

May our Citizens’ Charter serve its purpose – that to provide and encourage a more effective and efficient delivery of services and focus on the commitment towards its citizen in respects of Standards of Services.

LIST OF SERVICES

Page MUNICIPAL ACCOUNTING Processing of Cash Advance 9-10 Processing of Disbursement Voucher for payment of Goods/Services 11-12 Processing of Reimbursements (Travelling Expense) 13-14 Processing of Liquidation of Cash Advance (Travelling Expense) 15 Processing of First Salary 16-19

MUNICIPAL ADMINISTRATOR’S OFFICE Appointment Request 20-21 Request for Gasoline Allotment 22-23 Request for IT Maintenance 24-26 Request for Policy Formulation 27-28 Receiving of Incoming letters/communications/correspondence 29-31 Receive/Reviews/Countersign’ 32-33 Feedback Mechanism 34-35

MUNICIPAL AGRICULTURE’S OFFICE Service Category 36-51

MUNICIPAL ASSESSOR’S OFFICE Service Category 52-64

MUNICIPAL ENGINEERING OFFICE Service Category Issuance of Building Permit External Services 65-76 Issuance of Occupancy Permit External Services 77-80 Issuance of Certificate of Final Inspection External Services 81-83 Issuance of Fencing Permit External Services 84-85 Issuance of Demolition Permit External Services 86-87 Issuance of Excavation Permit External Services 88-90 Annual Inspection External Services 91-92 Infrastructure Project Internal Services 93-96 Barangay Infrastructure External Services 97-100 Schools Infrastructure External Services 101-104 MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES OFFICE Service Category 105-109

MUNICIPAL HEALTH OFFICE Service Category 110-126

MUNICIPAL MAYOR’S OFFICE Service Category Issuance of Job Referral/Recommendations for Employment 127-128 Referrals of Indigent for Hospitals/ Medical Assistance 128-129 Issuance of Endorsement Letter for PCSO Assistance 129 Granting of Technical and Financial Assistance for NGO Projects 130 Processing of Applications for Scholarship 131 Request for Burial Assistance 132 Solemnization of Marriage Reservation for the use of Municipal Farmers Hall 133 Request for Municipal Vehicle/Ambulance 134

OFFICE OF THE ECONOMIC ENTERPRISE MANAGEMENT Service Category 135-150 Issuance of Lease Contract of Market Stall 151 Issuance of Market Clearance Certification 152-153 Maintenance and Upkeep of Public Market & It’s Facilities 154

MUNICIPAL TREASURER’S OFFICE Service Category 155-177

BUSINESS PERMITS AND LICENSING OFFICE Service Category 178 Issuance of Business Permit/Mayor’s Permit 179 Renewal of Businesses Issuance of Business Permit/Mayor’s Permit for New Business 180-181 Issuance of Public Utility Tricycle Permit 182-184 Issuance of Fishing Boat Permit 185 Issuance of Permit to Install Streamer/Banners, Promotional Activity 186 Issuance of Mayor’s Clearance 187

SENIOR CITIZEN’S OFFICE Issuance of Senior Citizen’s ID 188-189 Issuance of Grocery and Medicine Booklet 190 Assist in Filling-up Philhealth Member 191 Massage Therapy and Physical Therapy 192-194

HUMAN RESOURCE AND MANAGEMENT OFFICE Service Category 195 Submission of Job Vacancies 196 Employment Referral Services 197-198 Employment Coaching 199

Recruitment Assistance to Employers 200-202 Local Recruitment Activity 203-204 Special Programs 205-210 OWWA Referral Services 211-214 Issuance of Certificate of Employment Services 215 Records and other personnel record Issuance of Leave Applications 216-217 Feedback Mechanism 218

MUNICIPAL DISASTER RISK REDUCTION MANAGEMENT OFFICE Service Category 219-220 Request for Training/Capacity/Building Seminar Request for Equipment Assistance 221 Request for Information and Education Materials 222 Emergency Referral 223-224 Request for Resource Speaker Trainor 225-226 Request for Patient Transport (non-emergency) 227

MUNICIPAL CIVIL REGISTRY Issuance of Certified Photocopy and/or Certifications of Civil Registry Document 228-230 Registry of Birth, Delayed Registration 231-233 Out of Town Reporting of Birth (Delayed) 234-235 Registry of Birth with Affidavit of Admission Paternity 236-237 Registration of Certificate of Death (COD) Municipal Form 103 238-239 Delayed Registration of Death 240-241 Out of Town Reporting of Death (Delayed) 241-242 Registration of Certificate of Marriage (Delayed) 243-244 Delayed Registration 244-245 Out of Town Reporting of Marriage (Delayed) 245-246 Application for Marriage License 247-248 Change of First Name/Correction of Clerical Error 249-251 Registration and Annotation of Court Order/Decision 252-253 Endorsement of Registry Records to the Civil Registrar General (PSA) 254 Issuance of Supplemental Report 255-256

GENERAL SERVICES OFFICE Internal Procurement of Office Supplies and Materials 257-261 Provision of Supplies materials and Services to Programs, Activities Of the Municipality, Schools, NGO’s and Private Individuals 262-265

Repair Maintenance of Municipal Government Facilities 266-268 Environmental Services Internal 269-270

MUNICIPAL ACCOUNTING OFFICE

Service Category

MUNICIPAL ACCOUNTING OFFICE

Service Category

MAcco -001. Processing of Cash Advance

Service Information

Office of the Municipal Office or Division : Accountant Classification : Simple Government to Type of Transaction : Government (G2G) Who may avail : All officials and employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Field Activity Current Operating Expenses Office of the Municipal (COE) Mayor - Approved Budget for the Field Activity - Approved Project Proposal Office of the Municipal 2. Travelling Allowances Mayor - Approved Travel Order (1 Original) - Duly approved itinerary of travel - Approved PDC endorsement Personnel Development Committee - Letter of invitation FEES AGENCY PROCESSING PERSON TO CLIENT STEPS BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the Disbursement 1. Voucher (DV) and the suppoting Records/logs Norie R. Gallardo documents (SDs) to be reviewed and evaluates None 5 mins. Admin Aide III and evaluated. submitted documents 1.1. Review DV and SDs as to completeness Vincent C. Rimorin None 2 mins. and Municipal Accountant correctness, then signs it

2. Return to requesting 2. Logs None 2 mins. Norie R. Gallardo

4. Secure the approval 4. Approves Menchie C. Lomboy de (signature) of Municipal Mayor the voucher None Guzman, M.D. (cash Municipal Mayor advance) 5. Return the approved/signed 5. Prepares Maritess E. Orpilla None 7 mins. voucher together with the the check Disbursing Officer II supporting documents to the 5.1. Signs the Office of the Municipal Treasurer. Violeta B. Abenoja check None 5 mins. Municipal Treasurer

6. Secure the signature of 6. Signs the Menchie C. Lomboy de Municipal Mayor for the check check None 5 mins. Guzman, M.D. Municipal Mayor 7. Return the approved/signed 7. Prepares check together with the voucher the Journal and supporting documents to the Entry Voucher Marlyn M. Jimenez Sr. Office of the Municipal (AA) together None 5 mins. Administrative Assistant Accountant for the Accountant’s with the Advice Accountan's Advice (AA). 7.1. Signs the Vincent C. Rimorin AA and the None 1 min. Municipal Accountant JEV 8. Signs the voucher(Box D - 8. Releases Received Payment) and receive the Check Norie R. Gallardo the check and AA. and AA and None 3 mins. log it as Admin Aide III released.

MAcco-002. Processing of Disbursement Voucher for Payment of Goods/Services

Service Information

Office of the Municipal Office or Division : Accountant Classification : Simple Type of Transaction : External Suppliers of Goods and Who may avail : Service CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Obligation Request Requesting Office 2. Purchase Request Requesting Office 3. Project Proposal/Activity Requesting Office Proposal 4. Bid Documents (including posting Bids and Awards Committee (BAC) requirements) 5. Qoutations/Bids Bids and Awards Committee (BAC) 6. Abstract of Bids/Quotations Bids and Awards Committee (BAC) 7. BAC Resolutions Bids and Awards Committee (BAC) 8. Purchase Order/Contract Requesting Office 9. Disbursement Voucher Requesting Office 10. Delivery Receipt Supplier/Contractor 11. Inspection Report LGU Inspection Unit 12. Pictures Requesting Office 13. Certificate of Warranty (for repair services) Supplier/Contractor 14. Certificate of Completion Requesting Office 15. Materials Testing Report (for final payments) Supplier/Contractor 16. Sure Bonds (for payments requiring such) Supplier/Contractor 17. Official Receipt (upon payment) Supplier/Contractor FEES AGENCY PROCESSING PERSON TO CLIENT STEPS BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the Disbursement 1. Voucher (DV) and the suppoting Records/logs Norie R. Gallardo documents (SDs) to be reviewed and evaluates None 5 mins. Admin Aide III and evaluated. submitted documents 1.1. Review DV and SDs as to Vincent C. Rimorin completeness None 2 mins. Municipal Accountant and correctness, then signs it 2. Return to requesting 2. Logs None 2 mins. Norie R. Gallardo

office/party the signed DV with (outgoing) the Admin Aide III the SDs for signature of the signed DV Municipal Treasurer and with SDs and Approval by the Municipal Mayor releases to requesting party 3. Submit the Pre-audited 3. Signs the voucher to the Treasurer’s Office Box B (Funds Violeta B. Abenoja None 5 mins. for signing as to availability of availabe) on Municipal Treasurer funds. the voucher. 4. Secure the approval 4. Approves Menchie C. Lomboy de (signature) of Municipal Mayor the voucher None Guzman, M.D. (cash Municipal Mayor advance) 5. Return the approved/signed 5. Prepares Maritess E. Orpilla None 7 mins. voucher together with the the check Disbursing Officer II supporting documents to the 5.1. Signs the Violeta B. Abenoja Office of the Municipal Treasurer. None 5 mins. check Municipal Treasurer 6. Secure the signature of 6. Signs the Menchie C. Lomboy de Municipal Mayor for the check check None 5 mins. Guzman, M.D. Municipal Mayor 7. Return the approved/signed 7. Prepares check together with the voucher the Journal and supporting documents to the Entry Voucher Marlyn M. Jimenez Office of the Municipal (AA) together None 5 mins. Sr. Administrative Assistant Accountant for the Accountant’s with the Advice Accountan's Advice (AA). 7.1. Signs the Vincent C. Rimorin AA and the None 1 min. Municipal Accountant JEV 8. Signs the voucher(Box D - 8. Releases Received Payment) and receive the Check Norie R. Gallardo the check and AA. Then issue an and AA and None 3 mins. Admin Aide III Official Receipt (OR) log it as released.

MAcco-003. Processing of Reimbursements (Travelling Expenses )

Service Information

1.Copy of approved Travel Order Official or Employee concerned 2. Copy of approved itinerary of travel 3. Copy of Liquidation Report (liquidation of CA for travel) 4. Photo Copy of all SDs in the liquidation of CA for travel FEES AGENCY PROCESSING PERSON TO CLIENT STEPS BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the Disbursement 1. Voucher (DV) and the suppoting Records/logs Norie R. Gallardo documents (SDs) for review and and evaluates None 5 mins. Admin Aide III evaluation. submitted documents 1.1. Review DV and SDs as to Vincent C. Rimorin completeness None 2 mins. Municipal Accountant and correctness, then signs it 2. Return to requesting 2. Logs office/party the signed DV with (outgoing) the the SDs for signature of the signed DV Norie R. Gallardo Municipal Treasurer and with SDs and None 2 mins. Admin Aide III Approval by the Municipal Mayor releases to requesting party 3. Submit the Pre-audited 3. Signs the voucher to the Treasurer’s Office Box B (Funds Violeta B. Abenoja None 5 mins. for signing as to availability of availabe) on Municipal Treasurer funds. the voucher. 4. Secure the approval 4. Approves Menchie C. Lomboy de (signature) of Municipal Mayor the voucher None 5 mins. Guzman, M.D. Municipal Mayor 5. Return the approved/signed 7. Prepares None 5 mins. Marlyn M. Jimenez

check together with the voucher the Journal Sr. Administrative and supporting documents to the Entry Voucher Assistant Office of the Municipal (AA). Accountant for the Journal Entry 7.1. Signs the Vincent C. Rimorin None 1 min. Voucher JEV Municipal Accountant 6. Secure the signature of 6. Signs the Menchie C. Lomboy de Municipal Mayor for the check check None 5 mins. Guzman, M.D. Municipal Mayor 7. Prepares the Journal Entry Voucher Marlyn M. Jimenez (AA) together None 5 mins. Sr. Administrative with the Assistant Accountan's Advice (AA). 7. Return the approved/signed 7. Prepares check together with the voucher the Journal and supporting documents to the Entry Voucher Marlyn M. Jimenez Office of the Municipal (AA) together None 5 mins. Sr. Administrative Accountant for the Accountant’s with the Assistant Advice Accountan's Advice (AA). 7.1. Signs the Vincent C. Rimorin AA and the None 1 min. Municipal Accountant JEV 8. Signs the voucher(Box D - 8. Releases Received Payment) and receive the Check Norie R. Gallardo the check and AA. and AA and None 3 mins. Admin Aide III log it as released.

MAcco-004. Processing of Liquidation of Cash Advances (CA) for Travelling Expenses

Service Information Office of the Municipal Office or Division : Accountant Classification : Simple Government to Type of Transaction : Government (G2G) Who may avail : All officials and employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1.Copy of approved Travel Order Official or Employee concerned 2. Copy of approved itinerary of travel 3. Certificate of attendance or appearance 4. Bus tickets, Official receipts, E-tickets/itinerary, boarding pass, terminal fee 5. Certificate of Travel Completed 6. Hotel room/lodging bills with official receipts 7. Cost-Benefit Analysis Report 8. OR in case of refund FEES AGENCY PROCESSING PERSON TO CLIENT STEPS BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the signed (Treasurer 1. and Municipal Mayor) Liquidation Records/logs Norie R. Gallardo Report (LR) together with the and evaluates None 5 mins. Admin Aide III supporting documents (SDs) for submitted review and evaluation. documents 1.1. Review LR and SDs as to Vincent C. Rimorin complete- None 2 mins. Municipal Accountant ness and correctness, then signs it 1.2. Prepares Marlyn M. Jimenez the Journal None 5 mins. Sr. Administrative Entry Voucher Assistant (JEV). 1.3. Signs the Vincent C. Rimorin None 1 min. JEV Municipal Accountant 1.4. Files the duly signed and Norie R. Gallardo None 5 mins. completed LR Admin Aide III with SDs and JEV

MAcco-005. Processing of First Salary

Service Information

1. Duly Approved Appointment Human Resource Management Office 2. Oath of Office Human Resource Management Office 3. Notice of Assumption to Office Human Resource Management Office

4. Personal Data Sheet Human Resource Management Office 5. Statement of Assets, Liabilities and Net Worth Human Resource Management Office 6. Approved Daily Time Record Official/Employee concerned FEES AGENCY PROCESSING PERSON TO CLIENT STEPS BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the Disbursement 1. Voucher (DV) and the suppoting Records/logs Norie R. Gallardo documents (SDs) to be reviewed and evaluates None 5 mins. Admin Aide III and evaluated. submitted documents 1.1. Review DV and SDs as to Vincent C. Rimorin completeness None 2 mins. Municipal Accountant and correctness, then signs it 2. Return to requesting 2. Logs office/party the signed DV with (outgoing) the the SDs for signature of the signed DV Norie R. Gallardo Municipal Treasurer and with SDs and None 2 mins. Admin Aide III Approval by the Municipal Mayor releases to requesting party 3. Submit the Pre-audited 3. Signs the voucher to the Treasurer’s Office Box B (Funds Violeta B. Abenoja None 5 mins. for signing as to availability of availabe) on Municipal Treasurer funds. the voucher. 4. Secure the approval 4. Approves Menchie C. Lomboy de (signature) of Municipal Mayor the voucher None Guzman, M.D. (cash Municipal Mayor

advance) 5. Return the approved/signed 5. Prepares Maritess E. Orpilla None 7 mins. voucher together with the the check Disbursing Officer II supporting documents to the 5.1. Signs the Violeta B. Abenoja Office of the Municipal Treasurer. None 5 mins. check Municipal Treasurer 6. Secure the signature of 6. Signs the Menchie C. Lomboy de Municipal Mayor for the check check None 5 mins. Guzman, M.D. Municipal Mayor 7. Return the approved/signed 7. Prepares check together with the voucher the Journal and supporting documents to the Entry Voucher Marlyn M. Jimenez Office of the Municipal (AA) together None 5 mins. Sr. Administrative Assistant Accountant for the Accountant’s with the Advice Accountan's Advice (AA). 7.1. Signs the Vincent C. Rimorin AA and the None 1 min. Municipal Accountant JEV 8. Signs the voucher(Box D - 8. Releases Received Payment) and receive the Check Norie R. Gallardo the check and AA. and AA and None 3 mins. Admin Aide III log it as released.

MAcco -006. Processing of First Salary

Service Information

Office of the Municipal Office or Division : Accountant Classification : Simple Government to Type of Transaction : Government (G2G) Who may avail : All officials and employees of the LGU CHECKLIST OF REQUIREMENTS WHERE TO SECURE Prepared by 1. Clearance from money, property and legal official/employee accountabilities Clearance to be signed by head of: 1. Human Resource Management Office 2. General Services Office (Property Officer) 3. Municipal Treasurer 4. Municipal Accountant 5. Municipal Administrator 6. Municipal Mayor 6. Approved Daily Time Record Official/Employee concerned FEES AGENCY PROCESSING PERSON TO CLIENT STEPS BE ACTIONS TIME RESPONSIBLE PAID 1. Submit the Disbursement 1. Voucher (DV) and the suppoting Records/logs Norie R. Gallardo documents (SDs) to be reviewed and evaluates None 5 mins. Admin Aide III and evaluated. submitted documents 1.1. Review DV and SDs as to Vincent C. Rimorin completeness None 2 mins. Municipal Accountant and correctness, then signs it 2. Return to requesting 2. Logs office/party the signed DV with (outgoing) the the SDs for signature of the signed DV Norie R. Gallardo Municipal Treasurer and with SDs and None 2 mins. Admin Aide III Approval by the Municipal Mayor releases to requesting party 3. Submit the Pre-audited 3. Signs the None 5 mins. Violeta B. Abenoja

voucher to the Treasurer’s Office Box B (Funds Municipal Treasurer for signing as to availability of availabe) on funds. the voucher. 4. Secure the approval 4. Approves Menchie C. Lomboy de (signature) of Municipal Mayor the voucher None Guzman, M.D. (cash Municipal Mayor advance) 5. Return the approved/signed 5. Prepares Maritess E. Orpilla None 7 mins. voucher together with the the check Disbursing Officer II supporting documents to the 5.1. Signs the Violeta B. Abenoja Office of the Municipal Treasurer. None 5 mins. check Municipal Treasurer 6. Secure the signature of 6. Signs the Menchie C. Lomboy de Municipal Mayor for the check check None 5 mins. Guzman, M.D. Municipal Mayor 7. Return the approved/signed 7. Prepares check together with the voucher the Journal and supporting documents to the Entry Voucher Marlyn M. Jimenez Office of the Municipal (AA) together None 5 mins. Sr. Administrative Accountant for the Accountant’s with the Assistant Advice Accountan's Advice (AA). 7.1. Signs the Vincent C. Rimorin AA and the None 1 min. Municipal Accountant JEV 8. Signs the voucher(Box D - 8. Releases Received Payment) and receive the Check Norie R. Gallardo the check and AA. and AA and None 3 mins. Admin Aide III log it as released.

MUNICIPAL ADMINISTRATOR’S OFFICE

MAO-001 | MAKING AN APPOINTMENT/REQUEST TO THE MUNICIPAL ADMINISTRATOR

Office or Division: Municipal Administrator’s Office Classification: Simple

Type of Transaction: G2C

Who may avail: All CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter/ request form/ appointment AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submits letter request/  Receives NONE 3 minutes Radjita Abuan for appointment through letter of Maria Victoria A. Florendo letter, form, telephone, request/ Arlene P. Hoover email. appointment form.

For Walk-in: Fill up Joan V. Hermosura appointment request form  Set the day and time for the appointment as Administrato r’s and client’s availability

Sign visitors log book Assist the client to NONE Joan V. Hermosura the Administrator

MUNICIPAL ADMINISTRATOR’S OFFICE

Request for Gasoline Allotment

MAO-002 | REQUEST FOR GASOLINE ALLOTMENT

Office or Division: Municipal Administrator’s Office Classification: Simple Type of Transaction: G2G Who may avail: Municipal Employees/NGAs CHECKLIST OF REQUIREMENTS WHERE TO SECURE

 Liquidation of past gasoline allocation Municipal Administrator’s Office  Trip ticket AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME 1. Submits  Receives/ NONE 3 minutes Merlyn Agpaoa requirements reviews/ Administrative Aide IV Liquidation and liquidation/ trip ticket. trip ticket/ Radjita Abuan Submits duly GRS approved Gas Request Slip. Receives Gas Request Releases requested NONE 3 minutes Ferdinand B. Hulog Slip and signs in the Gas Purchase Slip registry. Releasing of Gas Slip NONE 3-5 minutes Ferdinand B. Hulog

MUNICIPAL ADMINISTRATOR’S OFFICE Request for IT Maintenance

MAdO-003 | REQUEST FOR IT MAINTENANCE

Office or Division: Municipal Administrator’s Office Classification: Simple Type of Transaction: G2G Who may avail: Municipal employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Job Request Slip Municipal Administrator’s Office

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE 1. Submit duly  Receive Job NONE 3 minutes accomplished Job Request Slip Robert Bob Duncan Request Slip. and Administrative Assistant forwards to II the Municipal Alvin Ramos Administrator for Administrative Aide VI approval. Willy Caccam Administrative Aide III

 Provides IT NONE Depends upon maintenance the part/s to be Robert Bob Duncan  Proceeds to repaired Administrative Assistant the II concerned office for Willy Caccam technical Administrative Aide III assistance or repair. Alvin Ramos  Receives Administrative Aide VI and repair the IT equipment

Receives and sign the NONE feedback form. Releases the  Robert Bob Duncan IT Administrative Assistant equipment. II

Willy Caccam Administrative Aide III

Alvin Ramos Administrative Aide VI

END

MUNICIPAL ADMINISTRATOR’S OFFICE

Request for Policy Formulation

MAO-004 | REQUEST FOR POLICY FORMULATION

Office or Division: Municipal Administrator’s Office Classification: Complex Type of Transaction: G2G Who may avail: Municipal Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

 Duly noted letter The Person Requesting  Transmittal/endorsement –policy  references

FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE TIME PAID

1. Submit document  Receives/check/ NONE 3 minutes Divina A. Panelo  noted letter review Clarissa A. Patacsil  transmittal - Letter Ferdinand B. Hulog  request form - /transmittal  endorsement - Endorsement  reference - references  Activity and  Receives and NONE 30 minutes Ferdinand B. Hulog Project prepares draft proposal for Municipal  Resolution Administrator’s notation, initial and approval  Forward and NONE Ferdinand B. Hulog endorse to the Municipal Mayor’s approval and signature. Receives or  Releases the NONE 3 minutes Divina A. Panelo acknowledges required action Clarissa A. Patacsil transmittal/endorsement (for transmittal/ Ferdinand B. Hulog request acted upon. endorsement to concerned office/ entities)

END

MUNICIPAL ADMINISTRATOR’SOFFICE

Receiving of Incoming letters/communications/correspondence

MAdO-005 | RECEIVING OF INCOMING LETTERS/ COMMUNICATIONS/ CORRESPONDENCE

Office or Division: Municipal Administrator’s Office Classification: Simple Type of Transaction: G2C-G2G Who may avail: General Public/NGA’s

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter/correspondence/communication The Client

AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit correspondence  Receives, check NONE 3mins Arlene P. Hoover letters/ communication attachment and documents stamps date and Maria Victoria A. Florendo time, document/letters, correspondence. Review appropriate source and records internal registry(Scans DTS, CSR)  Review the NONE 3mins Arlene P. Hoover document and advice client Maria Victoria A. Florendo when to follow up and action  Attaches routing slip to be taken forward to Administrators Office and Municipal Mayor for action. Client Follow-up  Receives action NONE Arlene P. Hoover (If needed) taken and updates the DTS Maria Victoria A. Florendo and files the

document.

 Informs/updates and follow-up client of status.

END.

MUNICIPAL ADMINISTRATOR’SOFFICE

Receives/Reviews/Countersign

MAdO-006 | RECEIVES/REVIEWS/COUNTERSIGN INTERNAL DOCUMENT

Office or Division: Municipal Administrator’s Office Classification: Simple Type of Transaction: G2G Who may avail: Municipal Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Purchase Request/Purchase Municipal Employees Order/Disbursement Voucher/Obligation Request/Canvass, Certifications, and other

FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME Submit Purchase  Receives NONE 3mins Joan V. Hermosura Request, Purchase review, Ferdinand B. Hulog Order, Disbursements records in the Voucher, Obligation registry. Request, Canvass,  Forwards the Certifications documents to the Municipal Administrator for countersign  Submitts NONE 3mins Joan V. Hermosura Internal Ferdinand B. Hulog Documents for Signature of the Municipal Mayor Reviews  Releases the NONE 3 mins Joan V. Hermosura countersigned Ferdinand B. Hulog document to the Office of the Mayor for approval.

END.

Municipal Administrator’s Office Feedback Mechanism

MAdo-007 FEEDBACK MECHANISM

Office or Division: ADMIN OFFICE Classification: SIMPLE Type of Transaction: G2C-Government to Client Who may avail: Bauangeños CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO BE PROCESSI PERSON CLIENT STEPS AGENCY ACTIONS PAID NG TIME RESPONSIBLE

Drop feedback from Offices in-charge Divina Panelo None Bonnie Pedralvez at the feedback box shall open the box 1 day Clarissa Patacsil (manual) weekly Ferdinand Hulog Preparation of Divina Panelo Report regarding None Bonnie Pedralvez action taken, status 1 hour Clarissa Patacsil

and implementation Ferdinand Hulog

Send feedback at Download feedback, the official page of comment or None 5 minutes Bonnie Pedralvez the Municipality reactions

Endorse feedback to the respective Divina Panelo None 2 minutes offices and concerned Preparation of report Divina Panelo regarding action Bonnie Pedralvez None 1 hour taken, status and Clarissa Patacsil implementation Ferdinand Hulog

MUNICIPAL AGRICULTURE OFFICE

Service Category

MAgO-001 | APPLICATION OF FARMER'S IDENTIFICATION CARD Service Information

Office or Division: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C Who may avail: All Registered Farmers/Fisherfolks CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the logbook Interview client for None 20 minutes Rebecca G. Sabado individual farmers Municipal Agriculturist profiling Merlinda C. Inong Admin Aide I

Marlyn M. Dela Cruz Agricultural Tech

Leodivico F. Verzola Agricultural Tech

Carlos B. Narvasa Admin Aide I

Mercedes S. Tejada Agricultural Tech

Melody C. Nierva Admin Aide I

Shamira G. Ronquillo Agricultural Tech

Any Available Staff Prepare the None 15 minutes Any Available Staff Farmers ID System Submit for signature None 5 minutes Rebecca G. Sabado to the LCE Municipal Agriculturist Record and release None 5 minutes Melody C. Nierva the ID Card Admin Aide I

MAgO-002 | RELEASE CERTIFIED/HYBRID PALAY SEEDS, YELLOW AND WHITE CORN SEEDS AND ORGANIC FERTILIZIERS Service Information

Office or Division: Municipal Agriculture Office Classification: G2C Type of Transaction: Complex Who may avail: All Registered Farmers CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Prepare the pre- None 25 minutes Any Available Staff master list of farmers Pay the corresponding Collect the None 5 minutes Melody C. Nierva payments payments and remit Admin Aide I to the concerned agency Verify the Farmers None 1 minute Mercedes S. Tejada Profile that includes Agricultural Tech the Total Farm Area and Personal Data Shamira G. Ronquillo Agricultural Tech

Sign in at the Post- Prepare the post- None 5 minutes Merlinda C. Inong Master list of Farmers Master list of Admin Aide I farmers Marlyn M. Dela Cruz Agricultural Tech Geo-tag farmers None 2 minutes Mercedes S. Tejada Agricultural Tech

Merlinda C. Inong Admin Aide I

Melody C. Nierva Admin Aide I Release the seeds None 2 minutes Carlos B. Narvasa Admin Aide I

Any available staff

MAgO-003 | CONDUCT OF FARMER FIELD SCHOOL IN DIFFERENT BARANGAYS

Service Information Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office Project Proposal Municipal Agriculture Office AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit request letter Consolidate master None 15 minutes Any Available Staff and master list of list of farmers farmers Prepare training None 1 hour Rebecca G. Sabado proposal for Municipal Agriculturist approval Conduct training None 32 days Rebecca G. Sabado Proper Municipal Agriculturist

Leodivico F. Verzola Agricultural Tech Issue Certificate of None 4 hours Any Available Appearance/Attend ance

MAgO-004 | CONDUCT OF TECHNO DEMO ON HYBRID AND INBRED PALAY SEEDS/CORN AND VEGETABLE PRODUCTION

Service Information Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office Project Proposal Municipal Agriculture Office AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Fill up the application Master listing of None 10 minutes Merlinda C. Inong form Farmers Admin Aide I Conduct technical None 4 hours Leodivico F. Verzola briefing Agricultural Tech

Merlinda C. Inong Admin Aide I Monitor and None 4 months Leodivico F. Verzola Supervise Agricultural Tech

Merlinda C. Inong Admin Aide I MAgO-005 | ORGANIZE FARMERS ASSOCIATION OR COOPERATIVES Service Information

Office or Division: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office Request Letter Requesting Party AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit request letter Conduct seminar on None 3 Rebecca G. Sabado and master list of cooperatives days/cooperati Municipal Agriculturist farmers/fishermen/wom ve en and youth Melody C. Nierva Admin Aide I Conduct briefing None 4 Melody C. Nierva and ratification of hours/cooperat Admin Aide I By-laws on ive association Assist on the None 1 day Melody C. Nierva registration and Admin Aide I accreditation to the concerned agency

MAgO-006 | CONDUCT OF MEETINGS AND SEMINARS AT THE DIFFERENT BARANGAYS Service Information

Office or Division: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C Who may avail: Qualified Recipients/Attendees CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Party AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit request letter Prepare training None 2 days Melody C. Nierva and master list of proposal for Admin Aide I farmers approval by the LCE Conduct farmers None 1 day Rebecca G. Sabado meeting/seminars Municipal Agriculturist

MAgO-007 | PROCESS REQUESTS OF FARM MACHINERIES AND EQUIPMENT, HYBRID AND INBRED SEEDS, FINANCIAL ASSISTANCE AND OTHER FARM INPUTS Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C-G2G Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office Post-Master List of Farmers Municipal Agriculture Office CHECKLIST OF REQUIREMENTS IN WHERE TO SECURE AVAILING MACHINERIES/EQUIPMENT Board Resolution Requesting Party Letter of Intent Municipal Agriculture Office Project Proposal Municipal Agriculture Office Certification of Registration/Accreditation SEC/CDA Certificate of Good Standing Requesting Party Endorsement of MAO/CAO Municipal Agriculture Office Endorsement of MAFC/CAFC Municipal Agriculture Office Latest Audited financial report Requesting Party Farmer Association’s Profile Requesting Party Policy and guidelines on the operationalization Concerned Agency of requested machinery/equipment USUFRUCT/Deed of Donation of the garage Requesting Party for the machinery Picture of machinery shed/garage Requesting Party AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit request letter or Prepare project None 2 days Merlinda C. Inong resolutions and master proposal and submit Admin Aide I list of farmer for approval by the beneficiaries LCE Mercedes S. Tejada Agricultural Tech

Leodivico F. Verzola Agricultural Tech

Prepare post- None 30 minutes Merlinda C. Inong master list of farmer Admin Aide I Sign Memorandum of Conduct technical None 4 hours Leodivico F. Verzola Agreement briefing Agricultural Tech

Rebecca G. Sabado Municipal Agriculturist

MAgO-008 | PREPARE PROPOSALS/RESOLUTIONS FOR VARIOUS PROJECTS (IRRIGATION SYSTEM, SWIP, SFR, COMMUNAL IRRIGATION, AND PROCESSING OF AGRICULTURAL PRODUCTS) Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C-G2G Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE Board Resolution Requesting Party Certificate of Registration/Accreditation SEC/CDA AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit letter request or Prepare project None 2 days Shamira G. Ronquillo resolutions and master proposal list of farmer beneficiaries Prepare post- None 30 minutes Shamira G. Ronquillo master list of Mercedes S. Tejada farmers Melody C. Nierva Merlinda C. Inong Sign Memorandum of Conduct technical None 4 hours Leodivico F. Verzola Agreement briefing Rebecca G. Sabado Sign Memorandum of Conduct Processing None 8 days Leodivico F. Verzola Agreement of Agricultural Rebecca G. Sabado Products

MAgO-009 | DISTRIBUTE VEGETABLE SEEDS, FRUIT BEARING TREES AND FOREST TREES Service Information

Office or Division: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C Who may avail: All Registered Farmers/Fisherfolks CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office Pre-Master List of Recipients Requesting Party AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit letter request or Prepare project None 2 minutes per Shamira G. Ronquillo resolutions and master proposal farmer Agricultural Tech list of farmers beneficiaries Conduct technical None 1 hour Shamira G. Ronquillo briefing Agricultural Tech

Rebecca G. Sabado Municipal Agriculturist Prepare post- None 10 minutes Shamira G. Ronquillo master list of Agricultural Tech farmers Submit post-master None 10 minutes Shamira G. Ronquillo list of farmers Agricultural Tech

MAgO-010 | DIAGNOSE AND TREAT ANIMALS, AND DEWORMING Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Livestock/Poultry Raisers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter (For Multiple Requesting Requesting Party or Barangay Hall Livestock/ Poultry Raisers) AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the logbook Interview the farmer None 2 days Any Available Staff

Leodivico F. Verzola Agricultural Tech Treat sick animals None 30 minutes Any Available Staff

Leodivico F. Verzola Agricultural Tech Deworming None 30 minutes Any Available Staff

Leodivico F. Verzola Agricultural Tech Assist pregnancy of None 1 hour per Any Available Staff cattle and carabao head Leodivico F. Verzola Agricultural Tech

MAgO-011 | VACCINATION OF HEMOSEP AND ANTI-RABIES Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Livestock Raisers and Pet Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Barangay AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Interview and assist None 2 minutes Carlos B. Narvasa and Present the the client Admin Aide I Farmers ID Any Available Staff Treat the animals None 15 minutes per Any Available Staff with Hemosep or head Anti-Rabies Leodivico F. Verzola Agricultural Tech

Submit request letter Submit post-master None 10 minutes Any Available Staff list of farmers Leodivico F. Verzola Agricultural Tech

MAgO-012 | CASTRATION OF SWINE AND LARGE RUMINANTS Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Livestock Raisers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Party AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Interview the farmer None 2 minutes Any Available Staff and Present Farmers ID Leodivico F. Verzola Agricultural Tech Castrate the swine None 2 hours per Any Available Staff or large ruminant head Leodivico F. Verzola Agricultural Staff Provide medicine Submit post-master None 2 minutes Any Available Staff list of farmers Leodivico F. Verzola Agricultural Tech

MAgO-013 | ARTIFICIAL INSEMINATION OF SMALL/LARGE RUMINANTS AND SWINE Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Livestock Raisers CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Party AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the logbook Interview the client None 2 minutes Carlos B. Narvasa and present Farmers ID Admin Aide I Artificial None 1 hour per Any Available Staff Insemination of head small/large Leodivico F. Verzola ruminants and Agricultural Tech swine Prepare post- None 2 minutes Any Available Staff master list of farmers Leodivico F. Verzola Agricultural Tech

MAgO-014 | ANIMAL BREEDING/FATTENING DISPERSAL FOR GENETIC IMPROVEMENT AND PRODUCTION MANAGEMENT Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE Memorandum of Agreement Municipal Agriculture Office Application Letter Requesting Party RSBSA-Registered Municipal Agriculture Office Farmer’s ID Municipal Agriculture Office AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Assist the client None 5 minutes Rebecca G. Sabado and Present Farmers ID Municipal Agricultural

Merlinda C. Inong Admin Aide I

Marlyn M. Dela Cruz Agricultural Tech

Leodivico F. Verzola Agricultural Tech

Carlos B. Narvasa Admin Aide I

Mercedes S. Tejada Agricultural Tech

Melody C. Nierva Admin Aide I

Shamira G. Ronquillo Agricultural Tech

Any Available Staff Swine None 5 minutes Any Available Staff Breeding/Fattening Dispersal, Cattle Leodivico F. Verzola Breeding/Fattening Agricultural Tech Dispersal, Goat Production, and Buffalo Production Prepare post- None 5 minutes Any Available Staff master list of farmers Leodivico F. Verzola Agricultural Tech

MAgO-015 | ISSUE OF LIVESTOCK SHIPPING PERMIT Service Information Office or Division: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE Barangay Clearance Barangay Hall AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Interview the farmer None 10 minutes per Carlos B. Narvasa and Present Farmers ID farmer Admin Aide I

Any Available Staff Inspect the None 5 minutes Leodivico F. Verzola Livestock Agricultural Tech Issue the Livestock None 5 minutes Leodivico F. Verzola Shipping Permit Agricultural Tech

MAgO-016 | PREPARE REQUESTS FOR THE AVAILMENT OF FINGERLINGS, FISH IN TANK, FISH CULTURE, AND PAYAO ARTIFICIAL REEF Service Information Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C-G2G Who may avail: Qualified Recipients CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Party AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Interview the None 5 minutes per Melody C. Nierva and Present Farmers ID farmer/fisherfolk famer/fisherfol Admin Aide I k Any Available Staff Submit Request Assist in the None 2 days Melody C. Nierva letter/resolution preparation of Admin Aide I Project Proposal Submit letter None 20 minutes Melody C. Nierva request to Admin Aide I concerned agency Review the project None 5 minutes Rebecca G. Sabado proposal Municipal Agriculturist Endorse to BFAR None Rebecca G. Sabado Municipal Agriculturist Distribute fingerling None 30 minutes Melody C. Nierva stocks Admin Aide I

Any Available Staff

MAgO-017 | ISSUE BOAT CERTIFICATE Service Information

Office or Division: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C Who may avail: All Banca Owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE Barangay Clearance Respective Barangay Business Permit Respective Barangay Registration Fee Treasury Office MTC Clearance MTC Police Clearance PNP AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Verify Documents None 5 minutes Rebecca G. Sabado and present the and Interview the Municipal Agriculturist requirements farmer/fisherfolk Merlinda C. Inong Admin Aide I

Marlyn M. Dela Cruz Agricultural Tech

Leodivico F. Verzola Agricultural Tech

Mercedes S. Tejada Agricultural Tech

Melody C. Nierva Admin Aide I

Shamira G. Ronquillo Agricultural Tech

Any Available Staff Prepare for the Boat None 15 minutes Melody C. Nierva Certificate Admin Aide I Submit Official Receipt Issue Boat None 2 minutes Melody C. Nierva Certificate Admin Aide I

MAgO-018 | ISSUE AUXILIARY INVOICE Service Information

Office or Division: Municipal Agriculture Office Classification: Simple Type of Transaction: G2C Who may avail: Fish Vendors/Dealers CHECKLIST OF REQUIREMENTS WHERE TO SECURE

AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Inspect fish None 10 minutes Melody C. Nierva Admin Aide I Fill up forms Issue Auxiliary None 5 minutes Melody C. Nierva Invoice Admin Aide I

MAgO-019 | CONDUCT SPOT FISH EXAMINATION AND MARKET DENIALS Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: Fishery Law Violators CHECKLIST OF REQUIREMENTS WHERE TO SECURE None None AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Request for Scientific Examine the None 15 minutes per Melody C. Nierva Examination of suspected fishes farmer/fisherfolk Admin Aide I suspected blast fish caught/suspected fishes

MAgO-020 | MONITOR AND VALIDATE DAMAGED CROPS, LIVESTOCKS, FISHERIES AND AGRI-INFRASTRUCTURES Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2C Who may avail: All Farmers and Fisherfolks CHECKLIST OF REQUIREMENTS WHERE TO SECURE RSBSA-Registered Municipal Agriculture Office AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Register in the Logbook Monitor and validate None 8 hours per Merlinda C. Inong damaged crops, Barangay livestocks, fisheries Leodivico F. Verzola and agri- Agricultural Tech. infrastructure of famers/fisherfolks Marlyn M. Dela Cruz Agricultural Tech.

Melody C. Nierva Admin Aide I Submit damaged Prepare post- None Merlinda C. Inong reports pre- and post- master list of Admin Aide I master list of farmers farmers Melody C. Nierva Admin Aide I

MAgO-021 | SUBMIT CONSOLIDATED DAMAGE REPORTS Service Information

Office or Division: Municipal Agriculture Office Classification: Complex Type of Transaction: G2G Who may avail: All Farmers and Fisherfolks Affected CHECKLIST OF REQUIREMENTS WHERE TO SECURE Master List of Farmers and Fisherfolks Barangay Hall Affected AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit damaged None Rebecca G. Sabado reports to LCE and other concerned Municipal Agriculturist line agencies Rehabilitation of Prepare master list None Merlinda C. Inong damaged crops and of farmers Admin Aide I

ANY AVAILABLE STAFF

MUNICIPAL ASSESSOR’S OFFICE

Service Category

FRONTLINE SERVICES

1. ISSUANCE OF COMPUTER-GENERATED COPY OF TAX DECLARATION (TD

2. ISSUANCE OF CERTIFIED PHOTOCOPY OF PROPERTY RECORD FORM (PRF)

3. ISSUANCE OF CERTIFIED PHOTO COPY OF FIELD APPRAISAL AND ASSESSMENT SHEET (FAAS)

4. ISSUANCE OF CERTIFIED PHOTOCOPY OF TAX MAP (TM) AND TAX MAP CONTROL ROLL (TMCR) OR LOCATION MAP

5. ISSUANCE OF CERTIFICATION(Total Landholding, No Real Property, with Encumbrance, Non-Encumbrance, with improvement and No-existing improvement)

6. ISSUANCE OF REAL PROPERTY TAX ORDER OF PAYMENT (RPTOP) / NOTICE OF ASSESSMENT AND TAX BILL (NATB)

7. ANNOTATION OF ENCUMBRANCES (Bail Bond, Adverse Claim, Lis Pendens, Notice of Tax Lien,Hold Order, Certificate of Sales and Agreement)

8. CANCELLATION OF ENCUMBRANCES (Bail Bond, Adverse Claim, LisPendens, Notice of Tax Lien,Hold Order, Certificate of Sales and Agreement)

9. ANNOTATION OF MORTGAGES

10. CANCELLATION OF MORTGAGE

11. ANNOTATION OF ADVERSE CLAIM, LIS PENS, AGREEMENT OF ROAD RIGHT OF WAY, BAILBOND, NOTICE OF TAX LEVY/TAX LIEN, HOLD IN ABEYANCE.

12. CANCELLATION OF ADVERSE CLAIM, LIS PENDENS, BAILBOND, NOTICE OF LEVY/TAX LIEN, HOLD IN ABEYANCE.

13. FIELD INSPECTION / VERIFICATION (LAND AND BUILDINGS) / APPRAISAL

14. REVISION OF TAX DECLARATIONS

15. TRANSFER OF TAX DECLARATIONS

Office or Division: Office of the Municipal Assessor

Type of Transaction ISSUANCE OF COMPUTER-GENERATED COPY OF TAX DECLARATION CHECKLIST OF REQUIREMENTS - Letter request (optional) - Latest tax receipt - Valid ID (owner and requester) - Authorization letter/Special Power of Attorney if filed by representative - Copy of Tax Declaration FEES ₱100.00 per copy of Tax Declaration ₱ 30.00 Documentary Stamps

PROCESSING CLIENT STEPS PERSON RESPONSIBLE AGENCY ACTIONS TIME Fill up and submit 1.1 Receive request slip and 20 minutes Lenie F Carolino requirements request slip and 1.2 Record and indicate control Jaenard Jess Hernandez requirements and number inthe routing slip, give Joshua B Coquia pay the prescribe back the slip to the client for fees at the Municipal payment of fees to the MTO 1.3 Receive the OR from client Treasurer’s Office 1.4 Pull out the PRF/FAAS 1.5 Forward to ITAX Division 1.6 Verify the Tax Declaration 1.7Print Tax Declaration and photocopy supporting documents and affix initial and date. 1.8 Forward to M.A. for review and approval

Note : Assist if needed in filling out the request slip 1.9 Final review and certify Diana A. Fernandez ecopy of Tax Declaration 5 minutes Rocelyn R. Fabro (Alternate) Receive the 2.1 Record and release the 5 minutes document requested. Lenie F Carolino requested Edna L Generosa document/s Total Processing Time (Exclusive of time to pay at MTO) 30 minutes

Office or Division: Office of the Municipal Assessor Type of Transaction ISSUANCE OF LOCATION/VICINITY MAP and TAX MAP CONTROLL ROLL CHECKLIST OF REQUIREMENTS - Letter request (optional) - Latest tax receipt - Valid ID (owner and requester) - Authorization letter/SPA if filed by representative - Copy of Tax Declaration FEES ₱ 100.00 per Location / Vicinity Map ₱ 100.00 perTax Map Control Roll ₱ 30.00 per Documentary Stamp

PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE TIME Fill up and submit 1.1 Receive request slip and 25 minutes Lenie F Carolino requirements Joshua B.Coquia request slip and 1.2 Record and indicate control requirements and number in the routing slip, give Justine pay prescribed fee back the slip to the client for to the Municipal payment of fees to the MTO Treasurer’s Office 1.3 Receive the OR from client 1.4Receive the request from . RMD with routine slip 1.5 Verify TM/TMCR needed Declaration 1.6 Photocopy the needed documents and affix initial date 1.7 Forward to M.A. for review and approval

Note: Assist if needed infilling out the request slip 1.8 Review and affixed signature on Tax Map (TM) /Tax Diana A. Fernandez Map Control Roll (TMCR) 5 minutes

Receive the 2.1 Record and release the Lenie F Carolino requested requested document 5 minute Edna L Generosa document/s Total Processing Time(Exclusive of time to pay at MTO) 35 minutes

Office or Division: Office of the Municipal Assessor ISSUANCE OF CERTIFICATIONS (Total Landholdings, No Landholding, With Type of Transaction Encumbrances, Non Encumbrance, With Existing Improvement and Non Existing Improvement CHECKLIST OF REQUIREMENTS - Letter request of owner or of Legal counsel ( if the requestor is not the owner) - Notarized Affidavit of - Total Landholding - Non-existing improvement - With existing improvement -No Landholding

-Latest tax receipt - Valid ID (owner and requester) - Authorization letter/SPA if filed by representative FEES ₱ 100.00 per certification ₱ 30.00 per documentary stamp PROCESSING CLIENT STEPS AGENCY ACTIONS TIME PERSON RESPONSIBLE Fill up and submit 1.1 receive request slip and 15 minutes Lenie F Carolino request slip and requirements Edna L. Generosa 1.2 record and indicate control Noel P Ordono requirements and number in the routing slip, give pay the prescribe back the slip to the client for fees at the Municipal payment of fees to the MTO 1.3 receive the OR from client Treasurer’s Office 1.4 forward to Records Management Division with routing slip 1.5 verify total landholding/s, encumbrance/s and improvement/s 1.6 prepare certification and photocopy supporting documents and affix initial date 1.7 forward to M.A. for review and approval

Note : Assist if needed in filling out the request slip 1.8 Review and affixed Diana A. Fernandez signature on the certification 5 minutes Receive the 2.1 Records and file the copy of Lenie F Carolino requested registered documents 5 minutes Edna L Generosa document/s Total Processing Time (Exclusive of time to pay at MTO) 25 minutes

Office or Division: Office of the Municipal Assessor ISSUANCE OF REAL PROPERTY TAX ORDER OF PAMENT (RPTOP) and Type of Transaction NOTICE OF ASSESSMENT and TAX BILL (NATB) CHECKLIST OF REQUIREMENTS - Latest Tax Receipt - Tax Declaration (optional) PROCESSING CLIENT AGENCY ACTIONS PERSON RESPONSIBLE TIME Fill up and submit 1.1 receive request slip and 10 minutes Noel P. Ordoño requirement request slip and 1.2 record and indicate control Edna L Generosa requirement number in the routing slip Jaenard Hernandez

Receive the 1.3 Verify and print the Notice 5 minutes Noel P. Ordoño of Assessment and Tax Bill Edna L Generosa requested (NATB) or prepare Real Jaenard Hernandez document/s PropertyTax Order of Payment (RPTOP) End of Process 15 minutes

Office or Division: Office of the Municipal Assessor Type of Transaction ANNOTATION OF ENCUMBRANCE/S (Bail Bond, Adverse Claim, Lis Pendens, Notice of Tax Lien,RegisteredHold Order, Certificate of Sales and Agreement) CHECKLIST OF REQUIREMENTS - Documents duly registered with the Register of Deeds - Certified True Copy of annotated Tax Declaration (Provincial copy) - Title (optional) - Valid ID (owner and requester) - Authorization letter/SPA if filed by representative FEES ₱ 100.00 per Annotation fee PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE TIME Fill up and submit 1.1 receive request 15 minutes Lenie F Carolino slip and requirements request slip and 1.2 record and Edna Generosa requirements and pay indicate control the prescribe fees at number in the routing the Municipal slip, give back the slip to the client for Treasurer’s Office payment of fees to the MTO 1.3 pull out PRF/TD/FAAS 1.4 Scan the registered document 1.5 receive the OR from client 1.6 forward to M.A. for review and approval with routing slip

Note: Assist if needed in filling out the request slip

1.7 Review and 5 minutes approve the annotation of encumbrance/s Diana A. Fernandez 1.8 Forward to Records Management Division 1.9 Verify from the 10 minutes system and annotate encumbrance/s in the Edna L. Generosa TD/PRF/FAAS with Rocelyn R. Fabro (Alternate) initial and date Receive the 2.1 Issue/release the 5 minutes copy of annotated tax requested document/s declaration and Edna Generosa registered documents Lenie F Carolino and record in the logbook Total Processing Time(Exclusive of time to pay at MTO) 35 minutes

Office or Division: Office of the Municipal Assessor CANCELLATION OF ENCUMBRANCE/S (Bail Bond, Adverse Claim, Lis Pendens, Type of Transaction Notice of Tax Lien,RegisteredHold Order, Certificate of Sales and Agreement) CHECKLIST OF REQUIREMENTS - Documentsfor cancellation duly registered with the Register of Deeds - Certified True Copy of Tax Declaration cleared of annotation of encumbrance (Provincial copy) - Title (optional) - Valid ID (owner and requester) - Authorization letter/SPA if filed by representative FEES ₱ 100.00 per cancellation fee PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE TIME Fill up and submit 1.1 receive request 10 minutes Lenie F Carolino slip and requirements Edna L Generosa request slip and 1.2 record and Rocelyn R Fabro requirements and pay indicate control the prescribe fees at number in the routing the Municipal slip, give back the slip to the client for Treasurer’s Office payment of fees to the MTO 1.3 pull out the PRF/TD/FAAS 1.4 Scan the registered documents 1.5 receive the OR from client 1.6 forward to M.A. for review and approval with routing slip

Note: Assist if needed in filling out the request slip 1.7 Review and 5 minutes. approve the Diana A. Fernandez cancellation of encumbrance/s 1.8 Cancel annotation 10 minutes of encumbrance/s in Edna L. Generosa the TD/PRF/FAAS with Rocelyn R. Fabro (Alternate) initial and date Receive the copy of 2.1 Records and 3 minutes releases the copy of Lenie F Carolino the document/s Registered document Edna L Generosa Total Processing Time(Exclusive of time to pay at MTO) 28 minutes

Office or Division: Office of the Municipal Assessor Type of Transaction ANNOTATION OF MORTGAGE/S CHECKLIST OF REQUIREMENTS - Mortgage contract duly registered with the Register of Deeds - Certified True Copy of annotated Tax Declaration (Provincial copy) - Title (optional) - Valid ID (owner and requester) - Authorization letter/SPA if filed by representative FEES ₱ 100.00 per annotation fee PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE TIME Fill up and submit 1.1 receive request 10 minutes Lenie F Carolino slip and requirements Edna L Generosa request slip and 1.2 record and requirements and pay indicate control the prescribe fees at number in the routing the Municipal slip, give back the slip to the client for Treasurer’s Office payment of fees to the MTO 1.3 pull out PRF/FAAS/TD 1.4 scan the registered document 1.5 receive the OR from client 1.6 forward to M.A. for review and approval

Note: Assist if needed in filling out the request slip 1.7 Review and 5 minutes Diana A. Fernandez approve the annotation of mortgage 1.8 Forward to records management division with routing slip 1.9 Verify from the 10 minutes system and annotate mortgage in the Edna L. Generosa TD/PRF/FAAS with Rocelyn R. Fabro (Alternate) initial and date Receive the requested 2.0Records and 5 minutes Lenie F Carolino releases the copy of Edna L Generosa document/s Registered document Total Processing Time (Exclusive of time to pay at MTO) 30 minutes

Office or Division: Office of the Municipal Assessor Type of Transaction CANCELLATION OF MORTGAGE CHECKLIST OF REQUIREMENTS - Cancellation of mortgage contract duly notarized and registered with the Register of Deeds - Certified True Copy of Tax Declaration cleared of annotation of mortgage (Provincial copy) - Title (optional) - Valid ID (owner and requester) - Authorization letter/SPA if filed by representative FEES ₱ 100.00 per cancellation fee PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE TIME Fill up and submit 1.1 receive request 10 minutes Lenie F Carolino request slip and slip and requirements Edna L Generosa 1.2 record and requirements and pay indicate control the prescribe fees at number in the routing the Municipal slip, give back the slip to the client for Treasurer’s Office payment of fees to the MTO 1.3 pull out PRF/TD/FAAS 1.4 scan the registered documents 1.5 receive the OR from client 1.6 forward to M.A. for review and approval with routing slip

Note: Assist if needed in filling out the request slip 1.7 Review and 5 minutes Diana A. Fernandez approve the cancellation of mortgage 1.8 Forwarded to records management division 1.9 Cancel 10 minutes annotation of mortgage in the Edna L. Generosa TD/PRF/FAAS with Rocelyn R. Fabro initial and date Receive the requested 2.0Records and 5 minutes Lenie F Carolino document/s releases the copy of Registered document Edna L Generosa Total Processing Time(Exclusive of time to pay at MTO) 30 minutes

Office or Division: Office of the Municipal Assessor

Type of Transaction FIELD INSPECTION/VERIFICATION (LANDS and BUILDINGS)/ APPRAISAL CHECKLIST OF REQUIREMENTS Lot 1.1 Letter request 1.2 Survey Plan 1.3 Title (if any) 1.4 Tax Declaration 1.5 BL V-37 1.6Valid ID (Owner & Requester) 1.7 Authorization letter/SPA (if filed by Building 1.1 Building Permit 1.2 Building Plan 1.3 Occupancy Permit 1.4 Tax Declaration (land) 1.5 Tax receipt 1.6 Field Investigation Report FEES 200.00 per inspection fee PROCESSING PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS TIME Office Field Fill up and submit request 1.1 receive request slip Rocelyn R. Fabro and requirements slip and requirements and 1.2 Fill up the routing slip Edna Generosa pay the prescribe fees at 1.3 Issue order of 10 the Municipal Treasurer’s payment 10 minutes minut Office 1.4Received OR & affixed initial & date es 1.5 Forward to M.A. for review

1.6 Review and schedule the date of 15 Diana A. inspection 15 minutes minut Fernandez es

1.7 Forward routing slips 5 to record management Lenie F Carolino division 3 minutes minut Edna L Generosa es 1.8Verify/locate/inspect Jerry M. Federico the subject property on 2 Ernesto G. 1 hour Domingo tax map and/or actual hours Demetrio ground Ocampo,Jr. 2hrs3 Total Processing Time(Exclusive of time to pay at MTO) 1hrs28minutes 0min utes

Office or Division: Office of the Municipal Assessor Type of Transaction REVISION OF TAX DECLARATION/S CHECKLIST OF REQUIREMENTS Lot 1.1 Letter request 1.2Latest tax receipt 1.3 Certified Ecopy of Tax Declaration from the Provincial Assessor’s Office 1.4 Valid ID (Owner & Requester) 1.5 Authorization letter/SPA (if filed by representative) 1.6 Death cert. if owner is deceased and Birth cert. of the requester to establish the identity/personality 1.7 Field investigation/Verification Report 1.8 Survey Plan 1.9 Title (if any) 2.0 BL V-37 Building 1.1 Letter request 1.2 Building Permit 1.3Building Plan 1.4Occupancy Permit 1.5Tax Declaration (land) 1.6 Tax receipt 1.7 Field Investigation Report PROCESSING PERSON FEES TO BE TIME RESPONSIBLE CLIENT STEPS AGENCY ACTIONS PAID Simple Comple

x Fill up and submit 1.1 receive request slip 100.00 per 10 25 Rocelyn R. Fabro request slip and and requirements revision fee minutes minutes Edna L. Generosa 1.2 Fill up the routing slip 1,000.00 for requirements and 1.3 Pull out PRF/FAAS Pay the prescribe 1.4 Issue order of newly declared fees at the payment lot and Municipal 1.5 Received OR & affix undeclared initial & date portion Treasurer’s Office 1.6 Forward to M.A. for review (increase in area)

1.7Review and approve 15 25 Diana A. the request Fernandez 1.8 Forward routing slip to minutes minutes Records Division

1.8 Record the 5 10 Lenie F Carolino request/transaction in the Edna L. Generosa log book and forward to * Highly minutes minutes

the assigned personnel in complex the tax mapping division application (20 Jerry M. Federico for processing working days 1 3-5 1.9 Prepare and finalize and renewable Ernesto G. Field Appraisal and for another 20 working working Domingo Assessment Sheet days) day days Demetrio Ocampo, (FAAS) with Field Jr. Investigation Repport

2.0Review and * Finalization 3 hours 1 day recommend for the Diana A. approval of FAAS and of complicated Fernandez Tax Declaration transactions depends on the compliance of needed requirements 2.1 Prepare endorsement 30 1 hour Rocelyn R. Fabro and transmittal for Edna L. Generosa signature of Municipal minutes Assessor.

2.2 Final Review and 20 30 Diana A signature of the Municipal Fernandez Assessor and Forwarded minutes minutes to the Provincial Assessor’s Office for review and approval of the Provincial Assessor 1day5h 4days2h Total Processing LGU Time (Exclusive of time to pay at MTO) rs20 rs30 minutes minutes

Office or Division: Office of the Municipal Assessor Type of Transaction TRANSFER OF TAX DECLARATION/S CHECKLIST OF REQUIREMENTS 1.1 Letter request 1.2Mode of Conveyance 1.3E-copy of Title (if any) 1.4 Tax Declaration (Provincial Copy) 1.5Sketch plan (if needed) 1.6 Latest tax receipt 1.7 Certificate Authorizing Registration 1.8 Transfer Tax 1.9Valid ID (Owner & Requester) 2.0 Authorization letter/SPA if filed by representative 2.1 Affidavit (if needed) PROCESSING FEES TO TIME PERSON CLIENT STEPS AGENCY ACTIONS BE PAID Simple Comple RESPONSIBLE x Fill up and submit 1.1 receive request slip 100.00 per 10 25 Rocelyn R. Fabro and requirements Tax request slip and 1.2 Fill up the routing slip Declaration minutes minutes Edna L. Generosa requirements and 1.3 Pull out PRF/FAAS pay the prescribe 1.4 Issue order of fees at the Municipal payment 1.5 Receiver OR and Treasurer’s Office affixed initial and date 1.6 Forward to M.A. for review

1.7Review and approve 15 25 the request minutes minutes Diana A. Fernandez 1.8Forward routing slip to Records Division 1.9Record the 5 10 Lenie F Carolino request/transaction in the Edna L. Generosa log book and forward to minutes minutes the assigned personnel in the tax mapping division for processing 2.0 Prepare and finalize * Highly I 3 to 5 Jerry M. Federico Field Appraisal and complex Ernesto G. Domingo Assessment Sheet application working working Demetrio Ocampo, (FAAS) (20 day days Jr. working days and renewable for another 20 days) 2.0 Prepare 30 1 hour Rocelyn R Fabro endorsement and transmittal for review and minutes approval of the Municipal Assessor 30 1 hour Diana A Fernandez 2.1 Final Review and signature of the minutes Municipal Assessor and Forwarded to the Provincial Assessor’s Office for review and approval of the Provincial Assessor. 1day1hr 4days Total Processing LGU Time(Exclusive of time to pay at MTO) 30 3hrs minutes

MUNICIPAL ENGINEERING OFFICE

Service Category

Issuance of Building Permit

Office of the Municipal Engineer

External Services

1.1.a. Issuance of Building Permit (For Simple Projects) A building permit is required prior to construction, alteration, major repair, renovation or conversion of any building/structure owned by government or private entities. The permit becomes null and void if work does not commence within 1 year from the date of such permit, or if the building or work is suspended or abandoned at any time after it has been commenced for a period of 120 days.

Office or Division: Office of the Municipal Engineer Classification: Residential Building Type of Transaction: External Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form for Building Permit, LGU-BAUANG- MEO Electrical Permit, Sanitary Permit/ Plumbing Permit Working Drawings (signed by the Owner, Engineer/ Architect signed and sealed by Civil Engineer or Architect, Electrical Engineer & Sanitary Engineer or Registered Master Plumber)- 4 sets- minimum scale of 1:100 Bill of Materials / Cost Estimates- 5 sets Engineer/ Architect (must be notarized) Photocopy of PRC License and PTR (must Engineer/ Architect be signed and sealed of each design professionals) Structural Analysis (for 2- storey buildings Engineer/ Architect and above)- Design programs used must be indicated on the Printout Affidavit of Consent (if the applicant is not Owner the lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Transfer Owner Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled- 3 copies Lot Plan Owner Soil Boring Test Report (for 3-storey and Owner above or soft soil project location)- with photocopy of PRC ID of Geotechnical Engineer DPWH Highway Clearance (if the lot is DPWH 2nd District along Natividad, Naguillian, La Union along National Highway) Photocopy of Latest Tax Receipt- 3 copies Owner DOLE’s Construction Safety and Health DOLE- ROI Program (CSHP)

CNC Order of Payment DENR- EMB- Online application/ Landbank Long folder Owner AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME 1. Submission of Properly 1.1.Assess the As per 4 days Jefferson G. Abenes Accomplished and Duly application and program Administrative Aide III Notarized Application other required computation Ronald Tirso P. Orpilla Form and other required documents of the Draftsman II documents 1.2. Prepare National Gerry B. Balancio endorsement letter Building Administrative Aide I to be submitted to Code BFP and MPDC “Incomplete documents will issue a Notice of Disapproval” 2. Pay the computed 2.1.Compute order 0.5 day Treasury Personnel order of payment at the of payment Ricarte G. Tadeja Municipal Treasury Office 2.2.Verification, Municipal Engineer and submit a photocopy Process, Approval Jefferson G. Abenes of Official Receipt and Signing of the Administrative Aide III Building Officials Cesar C. Dumpit Electrician I Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I 3. Claim Building Permit 3.1. Log and Issue 0.5 day Jefferson G. Abenes (with Claiming Stub) the Building Administrative Aide III Permit Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

1.1.b. Issuance of Building Permit (For Simple Projects) A building permit is required prior to construction, alteration, major repair, renovation or conversion of any building/structure owned by government or private entities. The permit becomes null and void if work does not commence within 1 year from the date of such permit, or if the building or work is suspended or abandoned at any time after it has been commenced for a period of 120 days.

Office or Division: Office of the Municipal Engineer Classification: Commercial Building Type of Transaction: External Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form for Building Permit, LGU-BAUANG- MEO Electrical Permit, Sanitary Permit/ Plumbing Permit Working Drawings (signed by the Owner, Engineer/ Architect signed and sealed by Civil Engineer or Architect, Electrical Engineer & Sanitary Engineer or Registered Master Plumber)- 4 sets- minimum scale of 1:100 Bill of Materials / Cost Estimates- 5 sets Engineer/ Architect (must be notarized) Photocopy of PRC License and PTR (must Engineer/ Architect be signed and sealed of each design professionals) Structural Analysis (for 2- storey buildings Engineer/ Architect and above)- Design programs used must be indicated on the Printout Affidavit of Consent (if the applicant is not Owner the lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Transfer Owner Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled- 3 copies Lot Plan Owner DPWH Highway Clearance (if the lot is DPWH 2nd District along Natividad, Naguillian, La Union along National Highway) Photocopy of Latest Tax Receipt- 3 copies Owner DOLE’s Construction Safety and Health DOLE- ROI Program (CSHP) CNC Order of Payment DENR- EMB- Online application/ Landbank Long folder Owner AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME

1. Submission of Properly 1.1.Assess the As per 4 days Jefferson G. Abenes Accomplished and Duly application and program Administrative Aide III Notarized Application other required computation Ronald Tirso P. Orpilla Form and other required documents of the Draftsman II documents 1.2. Prepare National Gerry B. Balancio endorsement letter Building Administrative Aide I to be submitted to Code BFP and MPDC “Incomplete documents will issue a Notice of Disapproval” 2. Pay the computed 2.1.Compute order 0.5 day Treasury Personnel order of payment at the of payment Ricarte G. Tadeja Municipal Treasury Office 2.2.Verification, Municipal Engineer and submit a photocopy Process, Approval Jefferson G. Abenes of Official Receipt and Signing of the Administrative Aide III Building Officials Cesar C. Dumpit Electrician I Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I 3. Claim Building Permit 3.1. Log and Issue 0.5 day Jefferson G. Abenes (with Claiming Stub) the Building Administrative Aide III Permit Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

1.2.a Issuance of Building Permit (For Complex Transactions) A building permit is required prior to construction, alteration, major repair, renovation or conversion of any building/structure owned by government or private entities.The permit becomes null and void if work does not commence within 1 year from the date of such permit, or if the building or work is suspended or abandoned atany time after it has been commenced for a period of 120 days.

Office or Division: Office of the Municipal Engineer Classification: Residential Building Type of External Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form for Building Permit, LGU-BAUANG- MEO Electrical Permit, Sanitary Permit/ Plumbing Permit Working Drawings (signed by the Owner, Engineer/ Architect signed and sealed by Civil Engineer or Architect, Electrical Engineer & Sanitary Engineer or Registered Master Plumber)- 4 sets- minimum scale of 1:100 Bill of Materials / Cost Estimates- 5 sets Engineer/ Architect (must be notarized) Photocopy of PRC License and PTR (must Engineer/ Architect be signed and sealed of each design professionals) Structural Analysis (for 2- storey buildings Engineer/ Architect and above)- Design programs used must be indicated on the Printout Affidavit of Consent (if the applicant is not Owner the lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Owner Transfer Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled- 3 copies Lot Plan Owner Soil Boring Test Report (for 3-storey and Owner above or soft soil project location)- with photocopy of PRC ID of Geotechnical Engineer DPWH Highway Clearance (if the lot is DPWH 2nd District along Natividad, Naguillian, La Union along National Highway) Photocopy of Latest Tax Receipt- 3 copies Owner DOLE’s Construction Safety and Health DOLE- ROI

Program (CSHP) ECC or CNC Order of Payment DENR- EMB- Online application/ Landbank Long folder Owner

AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME 1. Submission of Properly 1.1.Assess the As per 4 days Jefferson G. Abenes Accomplished and Duly application and program Administrative Aide III Notarized Application other required computation Ronald Tirso P. Orpilla Form and other required documents of the Draftsman II documents 1.2. Prepare National Gerry B. Balancio endorsement letter Building Administrative Aide I to be submitted to Code BFP and MPDC “Incomplete documents will issue a Notice of Disapproval” 2. Pay the computed 2.1.Compute order 0.5 day Treasury Personnel order of payment at the of payment Ricarte G. Tadeja Municipal Treasury Office 2.2.Verification, Municipal Engineer and submit a photocopy Process, Approval Jefferson G. Abenes of Official Receipt and Signing of the Administrative Aide III Building Officials Cesar C. Dumpit Electrician I Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I 3. Claim Building Permit 3.1. Log and Issue 0.5 day Jefferson G. Abenes (with Claiming Stub) the Building Administrative Aide III Permit Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

1.2.b Issuance of Building Permit (For Complex Transactions) A building permit is required prior to construction, alteration, major repair, renovation or conversion of any building/structure owned by government or private entities. The permit becomes null and void if work does not commence within 1 year from the date of such permit, or if the building or work is suspended or abandoned at any time after it has been commenced for a period of 120 days.

Office or Division: Office of the Municipal Engineer Classification: Commercial Building Type of External Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form for Building Permit, LGU-BAUANG- MEO Electrical Permit, Sanitary Permit/ Plumbing Permit Working Drawings (signed by the Owner, Engineer/ Architect signed and sealed by Civil Engineer or Architect, Electrical Engineer & Sanitary Engineer or Registered Master Plumber)- 4 sets- minimum scale of 1:100 Bill of Materials / Cost Estimates- 5 sets Engineer/ Architect (must be notarized) Photocopy of PRC License and PTR (must Engineer/ Architect be signed and sealed of each design professionals) Structural Analysis (for 2- storey buildings Engineer/ Architect and above)- Design programs used must be indicated on the Printout Affidavit of Consent (if the applicant is not Owner the lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Owner Transfer Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled- 3 copies Lot Plan Owner Soil Boring Test Report (for 3-storey and Engineer above or soft soil project location)- with photocopy of PRC ID of Geotechnical Engineer DPWH Highway Clearance (if the lot is DPWH 2nd District along Natividad, Naguillian, La Union along National Highway) Photocopy of Latest Tax Receipt- 3 copies Owner DOLE’s Construction Safety and Health DOLE- ROI

Program (CSHP) ECC or CNC Order of Payment DENR- EMB- Online application/ Landbank Long folder Owner

AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME 1. Submission of Properly 1.1.Assess the As per 14 days Jefferson G. Abenes Accomplished and Duly application and program Administrative Aide III Notarized Application other required computation Ronald Tirso P. Orpilla Form and other required documents of the Draftsman II documents 1.2. Prepare National Gerry B. Balancio endorsement letter Building Administrative Aide I to be submitted to Code BFP and MPDC “Incomplete documents will issue a Notice of Disapproval” 2. Pay the computed 2.1.Compute order 0.5 day Treasury Personnel order of payment at the of payment Ricarte G. Tadeja Municipal Treasury Office 2.2.Verification, Municipal Engineer and submit a photocopy Process, Approval Jefferson G. Abenes of Official Receipt and Signing of the Administrative Aide III Building Officials Cesar C. Dumpit Electrician I Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I 3. Claim Building Permit 3.1. Log and Issue 0.5 day Jefferson G. Abenes (with Claiming Stub) the Building Administrative Aide III Permit Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

1.3. Issuance of Building Permit (For Highly Technical Application) A building permit is required prior to construction, alteration, major repair, renovation or conversion of any building/structure owned by government or private entities. The permit becomes null and void if work does not commence within 1 year from the date of such permit, or if the building or work is suspended or abandoned at any time after it has been commenced for a period of 120 days.

Office or Division: Office of the Municipal Engineer Classification: Commercial Building Type of Transaction: External Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form for Building Permit, LGU-BAUANG- MEO Electrical Permit, Sanitary Permit/ Plumbing Permit Working Drawings (signed by the Owner, Owner signed and sealed by Civil Engineer or Architect, Electrical Engineer & Sanitary Engineer or Registered Master Plumber)- 4 sets- minimum scale of 1:100 Bill of Materials / Cost Estimates- 5 sets Engineer/ Architect (must be notarized) Photocopy of PRC License and PTR (must Engineer/ Architect be signed and sealed of each design professionals) Structural Analysis (for 2- storey buildings Engineer/ Architect and above)- Design programs used must be indicated on the Printout Affidavit of Consent (if the applicant is not the Owner lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Transfer Owner Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled- 3 copies Lot Plan Owner Soil Boring Test Report (for 3-storey and Owner above or soft soil project location)- with photocopy of PRC ID of Geotechnical Engineer DPWH Highway Clearance (if the lot is along DPWH 2nd District along Natividad, Naguillian, La Union National Highway) Photocopy of Latest Tax Receipt- 3 copies Owner DOLE’s Construction Safety and Health DOLE- ROI Program (CSHP)

ECC Order of Payment DENR- EMB- Online application/ Landbank Long folder Owner

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submission of Properly 1.1.Assess the As per 26 days Jefferson G. Abenes Accomplished and Duly application and program Administrative Aide III Notarized Application Form other required computation Ronald Tirso P. Orpilla and other required documents of the Draftsman II documents 1.2. Prepare National Gerry B. Balancio endorsement letter Building Administrative Aide I to be submitted to Code BFP and MPDC “Incomplete documents will issue a Notice of Disapproval” 2. Pay the computed order 2.1.Compute order 0.5 day Treasury Personnel of payment at the Municipal of payment Ricarte G. Tadeja Treasury Office and submit 2.2.Verification, Municipal Engineer a photocopy of Official Process, Approval Jefferson G. Abenes Receipt and Signing of the Administrative Aide III Building Officials Cesar C. Dumpit Electrician I Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I 3. Claim Building Permit 3.1. Log and Issue 0.5 day Jefferson G. Abenes (with Claiming Stub) the Building Administrative Aide III Permit Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

Issuance of Occupancy Permit

Office of the Municipal Engineer

External Services

2.1.a. Issuance of Occupancy Permit An occupancy permit is required before any building or structure is used or occupied or if there is any change in the existing use or occupancy classification of a building or any portion thereof. The permit is usually secured after the completion of a structure. Office or Division: Office of the Municipal Engineer Classification: Residential Building Type of External Services Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certificate of Completion LGU- BAUANG- MEO Construction Log book, as built plans (if Owner applicable) and specification Building inspection sheet LGU- BAUANG- MEO Original Building Permit Owner Certificate of Non-Coverage (CNC) DENR- EMB FSIC for Occupancy Permit BFP

FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Submit Duly 1.1.Verify documents As per Ricarte G. Tadeja Accomplish application submitted and program 4 day Municipal Engineer form and requirements compute the computati Jefferson G. Abenes corresponding fees on of the Administrative Aide III and issue order of National Ronald Tirso P. Orpilla payment Building Draftsman II 1.2. Prepare Code Gerry B. Balancio endorsement letter to Administrative Aide I Bureau of Fire for Fire Safety Inspection 2. Pay the computed 2.1.Compute order of 0.5 day Treasury Personnel order of payment at the payment Municipal Treasury 2.2.Verify and Ricarte G. Tadeja Office and submit a conduct inspection for Municipal Engineer photocopy of Official Occupancy Permit Jefferson G. Abenes Receipt 2.3.Process and Administrative Aide III Approval of the Cesar C. Dumpit Occupancy Permit Electrician I Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I 3.Claim with stub the 3.Issuance of 0.5 day Ricarte G. Tadeja Approved Occupancy Occupancy Permit Municipal Engineer Permit Jefferson G. Abenes Administrative Aide III

Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

2.1.b. Issuance of Occupancy Permit An occupancy permit is required before any building or structure is used or occupied or if there is any change in the existing use or occupancy classification of a building or any portion thereof. The permit is usually secured after the completion of a structure. Office or Division: Office of the Municipal Engineer Classification: Commercial Building Type of External Services Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certificate of Completion LGU- BAUANG- MEO Construction Log book, as built plans (if Owner applicable) and specification Building inspection sheet LGU- BAUANG- MEO Original Building Permit Owner Certificate of Non-Coverage (CNC) DENR- EMB FSIC for Occupancy Permit BFP

FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Submit Duly 1.1.Verify documents As per Ricarte G. Tadeja Accomplish submitted and program 4 day Municipal Engineer application form and compute the computation Jefferson G. Abenes requirements corresponding fees of the Administrative Aide III and issue order of National Ronald Tirso P. Orpilla payment Building Draftsman II 1.2. Prepare Code Gerry B. Balancio endorsement letter to Administrative Aide I Bureau of Fire for Fire Safety Inspection 2. Pay the computed 2.1.Compute order of 0.5 day Treasury Personnel order of payment at payment Ricarte G. Tadeja the Municipal 2.2.Verify and conduct Municipal Engineer Treasury Office and inspection for Jefferson G. Abenes submit a photocopy Occupancy Permit Administrative Aide III of Official Receipt 2.3.Process and Cesar C. Dumpit Approval of the Electrician I Occupancy Permit Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I 3.Claim with stub the 3.Issuance of 0.5 day Ricarte G. Tadeja

Approved Occupancy Occupancy Permit Municipal Engineer Permit Jefferson G. Abenes Administrative Aide III Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

Issuance of Certificate of Final Inspection

Office of the Municipal Engineer

External Services

3.1 Issuance of Certificate of Final Inspection Office or Division: Office of the Municipal Engineer Classification: Residential Building Type of External Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certificate of Final Electrical Inspection LGU- BAUANG- MEO (CFEI) Form Affidavit of Consent (if the applicant is not Owner the lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Owner Transfer Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled- 3 copies Original Building Permit Owner FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Secure requirements 1.Verify the 80.00 0.5 day Cesar C. Dumpit documents Electrician I submitted and issue order of payment 2.Pay corresponding 2.Issue official 0.5 day Treasury Personnel fee at the Municipal receipt Treasury Office 3.Submit a Photocopy 3.1.Compile 2-3 days Cesar C. Dumpit of the Official Receipt photocopied Official Electrician I and sketch the Receipt to the Wilfredo B. Madayag applicant’s location for Applicant’s File Administrative Aide I inspection 3.2.Electrical Ricarte G. Tadeja Inspection Municipal Engineer 3.3.Approval of Certificate of Final Inspection (CFEI) Claim Certificate of Issue Certificate of 1 day Cesar C. Dumpit Final Inspection (CFEI) Final Inspection Electrician I (CFEI)

3.2 Issuance of Certificate of Final Inspection Office or Division: Office of the Municipal Engineer Classification: Commercial Building/ Institutional Building Type of External Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certificate of Final Electrical Inspection LGU- BAUANG- MEO (CFEI) Form Affidavit of Consent (if the applicant is not Owner the lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Owner Transfer Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled- 3 copies Original Building Permit Owner FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Secure requirements 1.Verify the 146.00 0.5 day Cesar C. Dumpit documents Electrician I submitted and issue order of payment 2.Pay corresponding 2.Issue official 0.5 day Treasury Personnel fee at the Municipal receipt Treasury Office 3.Submit a Photocopy 3.1.Compile 2-3 days Ricarte G. Tadeja of the Official Receipt photocopied Official Municipal Engineer and sketch the Receipt to the Cesar C. Dumpit applicant’s location for Applicant’s File Electrician I inspection 3.2.Electrical Wilfredo B. Madayag Inspection Administrative Aide I 3.3.Approval of Certificate of Final Inspection (CFEI) 4.Claim Certificate of 4.Issue Certificate 1 day Cesar C. Dumpit Final Inspection (CFEI) of Final Inspection Electrician I (CFEI)

Issuance of Fencing Permit

Office of the Municipal Engineer

External Services

4. Issuance of Fencing Permit Office or Division: Office of the Municipal Engineer Classification: Residential Building/ Commercial Building/ Institutional building Type of External Services Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form LGU- BAUANG- MEO Working Drawings (to be signed by Civil Owner Engineer/ Architect) – 5 sets Bill of Materials / Cost Estimates – 5 sets Owner Specifications – 5 sets Owner Affidavit of Consent (if the applicant is not Owner the lot owner ) Certified True Copy of Tax Declaration (if Owner the lot is not yet Titled- 3 copies Photocopy of Latest Tax Receipt- 3 copies Owner Lot Plan Owner Long folder Owner FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Submit duly 1.Verify the As per 4 days Jefferson G. Abenes accomplished documents program Administrative Aide III application form and submitted computation Ronald Tirso P. Orpilla requirements Compute the of the Draftsman II corresponding fee National Gerry B. Balancio and issue order of Building Administrative Aide I payment Code 2. Pay the computed 2.1.Compute order 0.50 days Treasury Personnel order of payment at the of payment Ricarte G. Tadeja Municipal Treasury 2.2.Verify and Municipal Engineer Office and submit a conduct inspection Jefferson G. Abenes photocopy of Official for Occupancy Administrative Aide III Receipt Permit Ronald Tirso P. Orpilla 2.3.Process and Draftsman II Approval of the Gerry B. Balancio Fencing Permit Administrative Aide I 3.Claim with stub the 3.Issuance of 0.50 days Jefferson G. Abenes Approved Fencing Fencing Permit Administrative Aide III Permit Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I

Issuance of Demolition Permit

Office of the Municipal Engineer

External Services

5. Issuance of Demolition Permit Office or Division: Office of the Municipal Engineer Classification: Residential Building/ Commercial Building Type of Transaction: External Services Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Letter LGU-BAUANG- MEO Photocopy of Latest Tax Receipt Owner Affidavit of Consent (if the applicant is not the Owner lot owner ) / Special Power of Attorney (SPA- for applicant’s representative to process the permit) Original Certificate of Title (OCT) / Transfer Owner Certificate of Title (TCT) / Certified True Copy of Tax Declaration (if the lot is not yet Titled)- 3 FEES TO PROCESSIN PERSON CLIENT STEPS AGENCY ACTIONS BE PAID G TIME RESPONSIBLE 1.Secure application letter 1.1.Interview the As per 0.25 day Jefferson G. Abenes applicant program Administrative Aide III 1.2.Conduct computation Ronald Tirso P. Orpilla Inspection of the Draftsman II 1.3.Compute the National Gerry B. Balancio corresponding fee Building Administrative Aide I and issue Code Donna Lorna G. Oca Administrative Aide I 2.Pay corresponding fee at 2.Issue official 0.25 day Treasury Personnel the Municipal Treasury receipt Office 3.Submit a Photocopy of the 3.1.Compile 0.25 day Ricarte G. Tadeja Official Receipt and sketch photocopied Official Municipal Engineer the applicant’s location for Receipt to the Jefferson G. Abenes inspection Applicant’s File Administrative Aide III 3.2.Preparation and Ronald Tirso P. Orpilla Approval of Draftsman II Demolition Permit Gerry B. Balancio Administrative Aide I Donna Lorna G. Oca Administrative Aide I 4.ClaimDemolition Permit 4.Issuance of 0.25 day Jefferson G. Abenes Demolition Permit Administrative Aide III Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I Donna Lorna G. Oca Administrative Aide I

Issuance of Excavation Permit

Office of the Municipal Engineer

External Services

6. Issuance of Excavation Permit Office or Division: Office of the Municipal Engineer Classification: Residential Building / Commercial Building Type of Transaction: External Services Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Letter Owner FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE 1.Secure application 1.1.Interview the A. For 0.25 day Jefferson G. Abenes letter applicant crossing Administrative Aide III 1.2.Conduct streets with Ronald Tirso P. Orpilla Inspection concrete Draftsman II 1.3.Compute the pavement Gerry B. Balancio corresponding fee 1. For Administrative Aide I and issue crossing Donna Lorna G. Oca concrete Administrative Aide I 2.Pay corresponding 2.Issue official pavement 0.25 day Treasury Personnel fee at the Municipal receipt (up to 12 m²) Treasury Office - Php 3.Submit a Photocopy 3.1.Compile 2,000.00 0.25 day Ricarte G. Tadeja of the Official Receipt photocopied Official 2. For Municipal Engineer and sketch the Receipt to the crossing Jefferson G. Abenes applicant’s location for Applicant’s File across base Administrative Aide III inspection 3.2.Preparation and of streets Ronald Tirso P. Orpilla Approval of with concrete Draftsman II Demolition Permit pavement, Gerry B. Balancio per linear Administrative Aide I meter long Donna Lorna G. Oca (boring Administrative Aide I 4.ClaimDemolition 4.Issuance of method) 0.25 day Jefferson G. Abenes Permit Demolition Permit -Php1,500.0 Administrative Aide III B. For Ronald Tirso P. Orpilla crossing Draftsman II streets with Gerry B. Balancio asphalt Administrative Aide I pavement Donna Lorna G. Oca 1. Minimum Administrative Aide I fee- Php 1,000.00 2. Additional fee for each linear meter crossing streets (minimum width of excavation, 0.30 m)- Php

50.00 C. For crossing streets with gravel pavement 1. Minimum fee- Php 1,000.00 2. Additional fee for each linear meter crossing streets (minimum width of excavation, 0.30 m)- Php 50.00 D. For crossing existing curbs and gutters resulting in the damage.- Php1,000.0 E. Additional fee for every one week of delay

Annual Inspection

Office of the Municipal Engineer

External Services

7. Annual Inspection Office or Division: Office of the Municipal Engineer Classification: Commercial Buildings Type of External Services Transaction: Who may avail: Residents of Bauang, La Union CHECKLIST OF REQUIREMENTS WHERE TO SECURE Business Application Letter Licensing Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Secure application 1.1.Interview the As per 0.25 day Cesar C. Dumpit letter applicant program Electrician I 1.2.Conduct computatio Wilfredo B. Madayag Inspection n of the Administrative Aide 1.3.Compute the National IAnamarieLacsa corresponding fee Building Administrative Aide and issue Code Marie Mayo Administrative Aide 2.Pay corresponding 2.Issue official 0.25 day Treasury Personnel fee at the Municipal receipt Treasury Office 3.Submit a Photocopy 3.1.Compile 0.50 day Cesar C. Dumpit of the Official Receipt photocopied Official Electrician I Receipt to the AnamarieLacsa Applicant’s File Administrative Aide 3.2.Approval of Marie Mayo Business Permit Administrative Aide 4.ClaimDemolition 4.Realesing of 1 day Jefferson G. Abenes Permit Business permit Administrative Aide III application Ronald Tirso P. Orpilla Draftsman II Gerry B. Balancio Administrative Aide I Donna Lorna G. Oca Administrative Aide I

Municipal Infrastructure Project

Office of the Municipal Engineer

Internal Services

8.1. Municipal Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are100,000.00- 200,000.00 Type of Internal Services Transaction: Who may avail: Within Municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 7 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide 1.4.Evaluation and IAnamarieLacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative AideSharineSuyat Administrative Aide

8.2. Municipal Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 200,001.00- 500,000.00 Type of Internal Services Transaction: Who may avail: Within Municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 15 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide I 1.4.Evaluation and Anamarie Lacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

8.3.Municipal Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 500,001.00- above Type of Internal Services Transaction: Who may avail: Within Municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 45 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide I 1.4.Evaluation and Anamarie Lacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

Barangay Infrastructure Project

Office of the Municipal Engineer

External Services

9.1. Barangay Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 100,000.00- 200,000.00 Type of External Services Transaction: Who may avail: Barangays CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 7 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide I 1.4.Evaluation and Anamarie Lacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

9.2. Barangay Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 200,001.00- 500,000.00 Type of External Services Transaction: Who may avail: Barangays CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 15 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide I 1.4.Evaluation and Anamarie Lacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

9.3.Barangay Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 500,001.00- above Type of External Services Transaction: Who may avail: Barangay CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 45 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide I 1.4.Evaluation and Anamarie Lacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

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Schools Infrastructure Project

Office of the Municipal Engineer

External Services

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10.1. School Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 100,000.00- 200,000.00 Type of External Services Transaction: Who may avail: Schools within Bauang CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 7 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide I 1.4.Evaluation and AnamarieLacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

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10.2. Schools Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 200,001.00- 500,000.00 Type of Internal Services Transaction: Who may avail: Schools within Bauang CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 15 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide I 1.4.Evaluation and AnamarieLacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

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10.3. Schools Infrastructure Project Office or Division: Office of the Municipal Engineer Classification: Projects that Approved Budget Cost are 500,001.00- above Type of Internal Services Transaction: Who may avail: Schools within B auang CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Requesting Office FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME 1.Present Request 1.1.Log Request None 45 days Corazon J. Ramoran Letter and queue the Administrative Aide III applicant for Jefferson G. Abenes interview with the Administrative Aide III Municipal Engineer Cesar C. Dumpit 1.2.Conduct Electrician I Inspection Ronald Tirso P. Orpilla 1.3.Estimate for the Draftsman II Project Proposal, Gerry B. Balancio Prepares Detailed Administrative Aide I Engineering Design Donna Lorna G. Oca (DED) Administrative Aide 1.4.Evaluation and IAnamarieLacsa Approval of Project Administrative Aide Proposal Marie Mayo Administrative Aide Rochelle Intendencia Administrative Aide Sharine Suyat Administrative Aide

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MUNICIPAL ENVIRONMENTAL AND NATURAL RESOURCES OFFICE

Service Category

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Service Information Office or Division MENRO Classification Environmental Type of Transaction Regular Garbage Collection Who may avail Residents/Commercial Establishments Checklist of Requirements None Where to Secure Regular function of office

Service Information Office or Division MENRO Classification Environmental Type of Transaction Special Garbage Collection Who may avail Residents/Commercial Establishments

Checklist of Requirements Where to Secure Clients Agency Fees to be Processing Person Responsible Steps Action Paid Time Sign in client Interview logbook client; ask for Php1,000.00/ 5 minutes Rudy Fontanos details about truckload Edgar Abuan the request; reiterate proper waste segregation Pay special garbage Schedule time 2 minutes Rudy Fontanos collection at of garbage Edgar Abuan the Municipal collection Treasury Office and present to MENRO personnel Inspect 10 minutes Rudy Fontanos garbage if Edgar Abuan properly segregated

Only properly segregated wastes will be

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collected

If not properly segregated, ask client to segregate garbage first prior to pick up

Collects 30 minutes Rey Lucido garbage

Service Information Office or Division MENRO Classification Environmental Type of Transaction Issuance of Environmental Certificate for Application for Business Permit Who may avail Residents of Bauang

Checklist of Requirements Where to Secure Clients Agency Action Fees to Processing Person Responsible Steps be Paid Time Sign in Assess None 1 minute client application for logbook business permit Edgar Abuan and other Rudy Fontanos documents Nelson Luna Conduct 3 minutes Faith Corpuz briefing on Irene Gapasin various policies/ ordinances on environmental protection Prepare 1 minute certificate

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For 30 minutes Florence Rulloda environmentally critical projects or projects with significant environmental impacts, schedule inspection with Inspection Team; require ECC or CNC from DENR- EMB and other related permits Issue 2 minutes Nelson Luna Environmental Faith Corpuz Certificate Irene Gapasin Florence Rulloda

Service Information

Office or Division MENRO Classification Environmental Type of Transaction Dispersal of Seedlings Who may avail Residents of Bauang Checklist of Requirements Request Letter indicating the following information: 1. number and types of trees or ornamental plants being requested 2. location where trees/plants will be planted Where to Secure MENRO

Clients Agency Fees to be Processing Person Responsible Steps Action Paid Time Sign client Receive None 2 minutes Irene Gapasin logbook request; interview client Check 1 minute inventory for availability of seedlings

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requested Present to MENRO for approval or endorsement 20 seedlings- 1 minute Florence Rulloda MENRO approval 21 and above 5 minutes Florence Rulloda – endorse for Mayor’s approval Client to wait Inform client of Irene Gapasin for Mayor’s Mayor’s approval approval Client Release 15 minutes Hagibis Jose Estepa proceed to seedlings to Municipal client Nursery

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MUNICIPAL HEALTH OFFICE

Service Category

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SERVICES OFFERED: A.THE OUT- PATIENT SERVICES OF THE RURAL HEALTH UNIT ABOUT THE SERVICE: The service caters to the primary health needs of the patients and includes medical consultations, diagnosis, referrals and provision of medicines. SCHEDULE OF SERVICES: Mondays to FRIDAYS EXCEPT Holidays, Saturdays and Sundays; 8:00 am to 4:00 pm HOW TO AVAIL OF THE SERVICES:

Office or Division: Municipal Health Office Classification: G2C Type of Transaction: Medical Consultations Who May Avail: Any CLIENT STEPS AGENCY ACTIONS FEES TO BE PERSON PROCESSING REQUIREMENTS PAID RESPONSIBLE TIME 1.Patient approaches the Interviews the AWAITING Anna Marie 5 minutes Patient’s admitting clerk and register client; Record FOR SB Macapulay data/form for consultation; Interview his/her medical EVALUATIO whether PHILHEALTH or Non- data; N AND PHILHEALTH Recording of vital APPROVAL signs: Adult=BP, Wt, Tempt. Pedia=Tempt; weight, length 2. Patient proceeds to the Examines patient; Medical 10 minutes Patient’s Record Doctor’s room for writes Diagnosis Officer: General Data consultation and/or Diagnostic and VS procedures and Dr. Olga -Chief complaint provides Estepa/ Dr. prescription with Erwill Nunan instruction

3. Proceed to the Medicine Reads; Checks the Medicine 3-5 minutes Prescription Room prescription;Recor dispenser form ds and give the available medications with Shalimar De instructions Guzman, 3 minute Anna Marie For PHILHEALTH Patients: Provision of Macapulay) PHILHEALTH ID complete and medicines with Prescriptionfor instructions m

4. Recording and may go Recording of Records 2 minutes Prescription

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home or for referral patient’s section: order or Diagnosis at the Referral Slip daily service Cecilia record/ logbook , Federico advised as per instruction from the Medical Officer. II.BASIC LABORATORY EXAMINATION SERVICES

FEES: Supported by Municipal Ordinance No. 6 Series of 2001/ Article 44 Ordinance No. 20 Series of 2008

Complete Blood Count: P100.00 Fasting Blood Sugar: P 100.00 Hepatitis B Antigen: P 150.00 Rapid Plasma Reagin (RPR): P150.00 HIV Test: P 200.00 Alcohol Test: P150.00 Drug Test: P 250.00 Urinalysis: P15.00 Focalizes: P15.00 Pregnancy Test: P75.00 Sputum Exam: P50.00 Gram Stain: P 50.00 Blood Chemistry: P 700.00 Special Hematology: = Platelet Count: P 40.00 = Blood Typing: P40.00 =Clotting Time: P40.00 =Bleeding Time: P 40.00

HOW TO AVAIL OF THE SERVICES: 1.Patient presents The Medical Medical Variable time Laboratory laboratory request to Technologist Technologist request form the Laboratory room reviews the request and -Stefanie instructs the Gatchallian patient .

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2.Payment of Fees to The Medical Medical 10 – 15 PHILHEALTH ID the Treasurer’s Office Technologist does Technologist minutes IF: the laboratory work and instructs -Stefanie A.WITH PHILHEALTH the client whether Gatchallian ID, proceed to the to wait for the Laboratory for the result or TCB for laboratory request the result. Treasurer’s 10 -15 Official receipt Office minutes

-Claire B.NO PHILHEALTH ID, Mangaoang proceed to the Treasurer’s Office for payment and obtain a receipt prior to laboratory test.

3.Release of Laboratory A.Medical MedicalTech 1 minute Official Receipt results. Technologist nologist Laboratory releases the request A.Patients who are Laboratory result -Stefanie instructed to wait for and instruct Gatchallian the result patient to return to the physician 1 minute for result evaluation and B.Patients instructed to come analysis. back may proceed to the B.Release of laboratory on the scheduled laboratory result date. will be evaluated by the physician 4.Patient goes to the Attending Medical 5 minutes Laboratory Consultation room for physician Officer result interpretation of laboratory interprets the result laboratory result -Dr. Olga and give Estepa corresponding -Dr. Erwill instructions and Nunan or prescription. 5.Availment of medicines and Medicines given Medicine 2 minutes Prescription may go home with proper dispenser form instructions and written in logbook -Shalimar De Guzman

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Ann Cortez III.PROVISION OF DENTAL CHECK UP AND TOOTH EXTRACTION 1.Patient proceeds to Admit patient for Dental 3 minutes Admitting form the Municipal Health Dental care Assistant Office for Dental Ask patient for Check Up and fill up purpose of Jesus admitting form consultation, Antonio Flor record data, and vital signs.

2. Proceed to the Dental assessment Dentist variable Patient’s Chart Dental room and -Dr. Rubymar recommendation Estabillo of management by the Dentist 3.Recording Recording done Dentist 3 minutes Patient’s Chart with instructions -Dr. Rubymar and Estabillo corresponding prescription 4. Issuance of Provision of Medicine 2 minutes Prescription Medicines and other medicines at the dispenser form instructions Medicine room -Shalimar De Guzman; Anna Marie Macapulay IV.ISSUANCE OF SANITARY PERMITS AND HEALTH CERTIFICATES HOW TO AVAIL OF THE SERVICE:

A.SANITARY PERMIT 1. Approach Sanitary Sanitary Inspector RSI 3-5 minutes Application Inspector for checks and review forms and transaction the necessary Adelfa Fontz, Clearances requirements Mark Alvin brought by the Garcia,Winna client for rd Lopez, application of Madeline sanitary permit. Costales 2A) Client with A. Treasurer’s Treasurer’s 3-5 minutes Official Receipt complete Office collect office of payment requirements go to payments and (Claire the Treasurer’s office release official Mangaoang) for payment of dues. receipt.

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variable Supporting papers and B.Sanitary RSI Inspector Adelfa Fontz, B)Client with incomplete schedules the Mark Alvin requirements (Sanitation date for Garcia, report) set an appointment for inspection and Winnard inspection schedule. subsequent Lopez, release of Madeline inspection report. Costales 3.Client goes back to Sanitary Inspector RSI 2-3 minutes Sanitary Permit the Sanitary Inspector release /issue the issued and present the permit and log in Adelfa Fontz, official receipt. the Sanitation Mark Alvin Record Book Garcia, Winnard Lopez, Madeline Costales 4.Proceed to the Signing of Health Medical 1 minute Sanitary Permit Consultation Room for Certificate Officer signing Dr. Olga G. Estepa/ Dr. Erwill Nunan B. HEALTH CERTIFICATE REQUIREMENTS: 1. Urinalysis results 2. Fecalysis results 3. Sputum Exam results 4. Chest X ray (Optional) 5. Drug Test 6. 1 pc. 2 x 2 ID picture

1. Approach the Sanitary Inspector RSI 5 minutes Supporting Sanitary Inspector for checks and review papers/ transaction the requirements Adelfa Fontz, Laboratory Mark Alvin results Garcia,Winna rd Lopez, , Madeline Costales 2.(a.) Client with (a.) Receive Treasurer’s 3-5 minutes Official Receipt normal laboratory payment and Office result goes to the issue official treasurer’s office for receipt. Claire payment of dues. Mangaoang

3-5 minutes Prescription / or

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Referral letter (b.) Physician Medical evaluates client Officer for further (b.) Client with abnormal management. Dr. Olga results referred to the Estepa/ Dr. physician Erwill Nunan

3. Client returns to the Sanitary inspector RSI 2-3 minutes Issued Health Municipal Health issues the health Card/ Health Office for issuance of certificate Adelfa Fontz, Certificate Health Card Mark Alvin Garcia, Winnard lopez, madeline Costales 4.Proceed to the Health Certificate Medical 2 minutes Health Card Consultation Room for signing signed Officer

Dr. Olga Estepa/ Dr. Erwill Nunan C.ISSUANCE OF MEDICAL CERTIFICATES 1.Client register at the Interview the Admitting 3 minutes Patient’s record admitting area patient, get data, Section vital signs; pay fee at the treasurer’s Shalimar De office Guzman, Clerose Sabado 2. Pay at the Treasurer’s Office Issue Official Treasusrer’s 5 minutes Official Receipt Receipt Office

Claire Mangaoang 3.Proceed to the Consultation Perform Medical Medical 10 minutes Medical Record Room assessment / Officer advise Dr. Olga Estepa/ Dr. Erwill Nunan 4.. Issuance of Medical Signing of Medical Medical 2 minutes Duly signed Certificate and may go home Certificate Officer Medical Certificate Dr. Olga

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Estepa/ Dr. Erwill Nunan D.ISSUANCE OF MEDICO- LEGAL CERTIFICATES 1.Client approach the Interview the Admitting 5 minutes Admitting Nurse admitting clerk patient, take vital Nurse signs, do Triage

2. Evaluation of extent of Wound cleaning, Admitting 10 minutes Patient’s record Injury dressing or Nurse/ a) Less Serious Physical suturing; Medical Injuries- Pay fee at the Officer Treasurer’s Office

5- 10 minutes Complete Refer to a Tertiary Referral Form b) Serious Physical Injuries Hospital and Admitting and duly signed conduct transfer Nuse / by the referring for further Medical doctor management Officer

3. Payment at the Treasurer’s Doctor performs Medical 10 minutes Complete, duly Office ( Less physical injuries) PE and fills up a Officer signed Medico – Medico- legal legal Certificate Certificate with Dr. Olga provision of Estepa / Dr. medical Erwill Nunan prescription 3.Provision of Medicines and Medicine Medicine 3 minutes Medical may go home dispenser Dispenser Prescription provides medicine and writes on the logbook V.RESOLVING ENVIRONMENTAL SANITATION COMPLAINTS 1.Approach the Sanitary (a.)The Sanitary RSI 15- 20 Letter of Inspector Inspector asks the minutes complaint client about the Adelfa Fontz, history of the Mark Alvin complaint and Garcia , coordinate with winnard the Barangay lopez, Edith Chairman Fortes, concerned. madeline Costales 2. Complainant together with The sanitary RSI 30 minutes to Complaint

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the sanitary inspector, further inspector 1 hour Letter, verify the source of the validates the filed Investigation complaint. complaint by Report inquiry and conduct ofproper investigation of both parties regarding the problem presented. 3. Complainant follows –up The sanitary RSI 2-3 days Resolution the result of the complaint. inspector make a Letter report and recommendation to solve the filed complaint submitted to the Office of the Mayor, furnish copy to the Sangguniang Bayan Member- Committee on Health. VI.EXPANDED PROGRAM OF IMMUNIZATION SCHEDULE: AT BIRTH SIX (6) WEEKS OF LIFE TEN (10) WEEKS OF LIFE FOURTEEN (14) WEEKS OF LIFE NINE (9) MONTHS OF LIFE 1 YEAR OLD

BCG PENTA 1 P[ENTA 2 PENTA 3 Measles MMR

OPV 1 OPV 2 OPV 3/IPV Vitamin A Vitamin A

Hepatitis B 1 Hepatitis B 2 Hepatitis B 3

HOW TO AVAIL OF THE SERVICES:

1.Barangay Health Station or BHW will collect BHW 3 minutes ECCD Card Municipal Health Office all the patients Registration; ECCD cards Mrs. Shirley scheduled for Gapasin and Scheduled day of immunization and co. immunization ,Vital signs update recorded (wt., tempt, length) 2.Provision of vaccine Midwife Midwife 3 minutes Vaccine as administers scheduled

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vaccination Mrs. Marilou Beninsig , Mrs Cathy Garcia , Mrs. Cristeta Calica, Mrs. Jocelyn Garcia, Mrs. Nedy macaburas, Miss Orlene Dela Rosa,Mrs. Loida Rullepa and others

3.Recording Midwife records Midwife 1 minute ECCD card immunization of child in the ECCD card 4.May go home Advise mother/ Midwife/ 2 minutes Midwife / BHW guardian for a BHW return schedule of vaccination written on the ECCD card, client education and instructions . VII. iDOTS PROGRAM a. Proceed to the TB a. registration and TB Nurse 2 minutes Sputum exam Room for Sputum interview of Mrs. Maria result Exam (no fee patients in the TB Teresa collected) Logbook Manalo, Mrs. 1. Walk –in patients Elsa Soriano 2. Case Findings 2 minutes 3. Referrals from Duly signed and other facilities b. All are referred accomplished to the PMDT for Referral Silp b. Vulnerable Groups evaluation and management c. Sputum Exam Result Start TB DOTS TB Nurse 10 minutes Sputum Exam 1. Positive Sputum Treatment result and advise follow- ups 2. Negative Sputum = advise for Chest TB Nurse 5 minutes X Ray a.Sputum exam a. Positive CXR a.Refer to Gene and Chest X ray

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Expert for further result management Duly signed and TB Nurse 2 minutes accomplished referral slip b. Negative CXR b.Record in the logbook, advise patient

d. Issuance of Certificate Anti TB drug TB Nurse/ 3 minutes Sputum exam of Treatment treatment Medical results Completion completed Officer VIII. SOCIAL HYGIENE SERVICES

1. Register at the Social - Register and Social 5 minutes Pink Card Hygiene Room and interview client Hygiene issuance of Pink Card Nurse -Walk –in clients Mrs. Elsa Soriano 2. Pay fee at the Issue Official Collecting 5 minutes Official receipt Treasurer’s Office Receipt Clerk

Claire Mangaoang 3. Return to the Health Physical examand Social 10 minutes Smear slide Center for gram smear with Hygiene staining exam marker Nurse

Mrs Elsa Soriano 4. Social Hygiene Nurse Med Tech Medical 10 minutes Marked slides collects all the marked performs the technologist slides for laboratory smearexamination exam Stefanie Gatchallian 5. Advise client to come Release of Medical 1 minute Pink card back when result is laboratory result Technologist Official receipt done or call mobile for result ( within 2-3 Stefanie days) gatchallian 6. Provision of Medicine The Social Hygiene Social 5 minutes Laboratory and instructions Nurse interprets Hygiene result /advise ff- up the result and give Nurse medications IX. FAMILY PLANNING 1.Poceed to the Interview and get Barangay 5 minutes Patient’s Record admitting section ( vital data Nurse or

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Lying –In or Barangay Midwife Health Station)

2.Note whether Barangay 5 minutes Current User or New acceptor a. ask for the card Nurse / Card a. Current user and update; take Midwife vital signs and record, ask and note patient’s condition b.New Acceptor b. Fill up Form 1 , Barangay 10 minutes Form 1 interview and Nurse / write vital signs in Midwife the form, log in the record book and issue a card 3. Provision of Instruct the client Barangay 10 minutes IEC selected Family on the chosen FP Nurse / Planning method method Midwife 4. Return Schedule Advise client to Barangay 5 minutes Card return for ff up or Nurse/ for any untoward Midwife circumstances X. MATERNAL CARE

FEES based on Article 44 Section1 (4) Ordinance No. 20 Series of 2008

A.Non PHIC 1. Bauang Residents: (P1800) Breakdown: Service Fee= P800

Facilities, supplies and medicines= P1000

2. Non- residents of Bauang(P2000) Breakdown: Service Fee= P800

Facilities, supplies and medicines= P1200 B. PHIC Patients = package delivery Uniform rate = P 2000

Routine Laboratory Requests: CBC< Blood Typing, Urinalysis,

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RPR, Hepatitis B, Ultrasound HOW TO AVAIL OF THE SERVICES: LYING IN CLINIC

A.Prenatal Care 1.fill up admitting Nurse/ 5 minutes Patient’s Record form, interview, Midwife Laboratory 1.Walk- in Clients vital signs, OB requests history, advise Mr. Alfred laboratory work Bambao, up Mrs. Marilou Beninsig, Mrs Cathy 3 minutes 2. All are advised Garcia, Mrs. Patient’s 2. All High Risk Patients and referred to a Jocelyn complete data Tertiary Hospital Garcia, Mrs. and vital signs in Cristeta the referral slip Calica, Mrs. 5 minutes 3.Follow ups 3.Retrieve and Nedy review record, Macaburas, Patient,s Record vital signs,update Miss Orlene and laboratory OB history, add’l. Dela Rosa , requests laboratory work Mrs. Loida ups, as needed Rullepa and others 10 minutes 4.Assessment of patient and 4.Proceed to the Consultation evaluation of Patient’s record room laboratory result and laboratory result Medical 3 minutes officer 5.Folic Acid Ferrous Dr. Olga 5.Provision of Medicines and Sulfate,Tetanus Estepa/ Dr. Prescription may go home toxoid, Vitamin A, Erwill Nunan slip/ Return slip advise ff up

Medicine 6. Entry of Dispenser 6.Recording patient’s data in (MDR) Medical the iClinicsys , Shalimar De Data Record computer system Guzman, Ann Cortez

IT Nurse / Midwife Mr Alfred Bambao and others

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B.Natal Care ( Facility – based) Retrieve Record, Nurse/ 10 minutes OB Record and 1. Lying –in Update OB Midwife assessment 2. Hospital referral History, Assessment and review C. Postnatal Care 1.Clinic/ Home visit Record vital signs Nurse/ 10 minutes Patient’s OB interview and Midwife Record assess patient 2.Provision of Medicines Vitamin A, Ferrous Nurse 2 minutes OB Record sulfate/ Folic acid /Midwife 3.Counseling Advise for Nurse/ 10 minutes OB Record exclusive Midwife breastfeeding x 6 months and Family Planning XI.CHILD HEALTH CARE UNDER FIVE CLINIC (UFC) A.Growth Promotion and Recording of Nurse / 5 minutes ECCD Cards Monitoring – done at the weight, length/ Midwife Health Center or in the height,tempt Barangay Health Stations B.Promotion of Breastfeeding Advise mothers Nurse/ 5 minutes ECCD Cards for exclusive Midwife breastfeeding on the 1st 6 months and mix feeding onwards C.Provision of Vaccination- According to Midwife 2 minutes ECCD Cards done in Barangay Health scheduled Stations vaccination D.Integrated Management of Registration at the Nurse 10 minutes Admitting form Childhood Illnesses (IMCI) admitting section, 1.Acute Respiratory take vital signs Infections (weight, height, 2.Diarrhea Tempt.), Chief 3.Dengue complaints,record 4.Measles ed in the iClinicsys 5.Malnutrition computer system 6.Ear Infections

XII. BAUANG LIGTAS COVID 19 CENTER Admission and Initial 1.Interview, Filling Nurse on 10 – 20 Admitting and assessment of Covid suspect up of admission Duty minutes consent forms patient and consent forms Physician on 2.Recording of Duty 5- 10 minutes

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data / P.E., vital 5-10 minutes signs. Hygiene kits 3.Orientation/ Policies/ Procedures and health hygiene kits given

Isolation and Monitoring 1.Daily Nurse on 5-10 minutes Patient’s chart assessment and duty Daily meal recording in the Physician on Swabbing media patient’s chart. duty 2.Food is served (breakfast, lunch, dinner) 3.Scheduling of RT PCR test Discharge 1.Daily Nurse on 20 -30 Patient’s chart assessment and duty minutes Quarantine recording of Physician on Certificate, RT findings in the duty PCR test result chart. 2.Issuance of RT PCR result (if negative and patient improved, advised discharge and 3. Certificate of Completion is provided) 4.Discharge with advise on Minimum Health Protocol Referral 1.During daily Nurse on 1-2 hours Referral slip rounds, no duty Ambulance improvement of Physician on patient’s duty condition, Ambulance 2.RT PCR test driver result is positive. 3.Coordination /conduct of transfer to the Hospital XIII. BALAY SILANGAN REFORMATION CENTER 1. Registration 1.Assist PDL in Balay 30 minutes Logbook Requirements: Court filling up data in Silangan Staff Documents

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Order from the Judge the logbook. ASSIST form and voluntary 2. Collects original Admission submission of PDL ( copy of Court forms / charts Person deprived of Order. Liberty) 3.Medical work ups 4. Routine Drug test 5.Do ASSIST – assessment tool for PDL 6. Assess if : - Outpatient or In patient 7. Signed consent form

2. Admission / 1. Counselin All sectors in Schedule of Logbook, Forms, Intervention g the activities to be Documents, 2. Activities government posted within Drug test results on various giving the area Records Interventi interventions ons for PDLs (Phase I, II, III) 30 days- 6 months / OPD 3. Random Drug Testing 4. Recording and Reporting

3. Discharge 1. Re Balay 30 minutes Drug test result assessme Silangan Staff Certificate of nt of PDL Discharge 2. Drug test Prescriptions/ negative Instructions result prior to 3. Issuance discharge of Certificate of Discharge 4. Advise / Instructio ns

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imparted prior to discharge 4. Referral 1.If patient Balay 20-30 minutes Referral slip develops Silangan Staff Laboratories if Covid Ambulance any, symptoms driver Logbook 2.Positive Covid 3.Presence of comorbidities.

RADIOLOGY DEPARTMENT

FEES TO PROCESSING CLIENT STEPS AGENCY ACTION PERSON RESPONSIBLE BE PAID TIME 1. Client approach the Interviews the Radiologic client, reviews the Technologist on request and writes None 1-2 minutes Radiologic Technologist duty at the x- data in the logbook ray/ultrasound and issues charge room. slip. Receives payment Refer to 2. Pay the required fee and Radiology 5 minutes Treasury Personnel at the MTO. Issues official services receipt Radiologic 3. Proceed to the x- Technologist ray/ultrasound performs the X-ray room for 10-15 Radiologic examination None examination minutes/variable Technologist/Sonologist Sonologist with official performs the receipt. Ultrasound Radiologic 4. Inform client for the Technologist issuance of the 2-3 working informs client as of None Radiologic Technologist x-ray/ultrasound days the scheduled result. release of results. Radiologic 5. Client receives Technologist None 1-2 minutes Radiologic Technologist result. checks result and release

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MUNICIPAL MAYORS OFFICE

Service Category

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MMO-001| ISSUANCE OF JOB REFERRAL/RECOMMENDATION FOR EMPLOYMENT Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Resume/Biodata (1) The Applicant Police Clearance (1) Bauang Police Station, Ground Floor, Economic Building CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 2 minutes Any Available Staff logbook necessary information Present the Encode the None 5 minutes Any Available Staff requirement necessary information Verification of None 2 minutes Rovena A. Pimentel documents for Community Development Assistant I the Mayor’s signature Issue the None 1 minute Any Available Staff document being requested

MMO-002 | REFERRALS OF INDIGENT FOR HOSPITAL/MEDICAL ASSISTANCE Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certificate of Indigency (1) Barangay Hall (Residence of Applicant) Endorsement Letter (1) Barangay Hall (Residence of Applicant) Medical Certificate (1) Hospital Final Hospital Bill-if patient is Hospital confined CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 2 minutes Any Available Staff

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logbook necessary information Present the Encode the None 5 minutes Any Available Staff requirement necessary information Verification of None 2 minutes Rovena A. Pimentel documents for Community Development Assistant I the Mayor’s signature Issue the None 1 minute Any Available Staff document being requested

MMO-003 | ISSUANCE OF ENDORSEMENT LETTER FOR PCSO ASSISTANCE Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Endorsement letter from MSWD MSWD Office CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 2 minutes Any Available Staff logbook necessary information Present the Encode the None 5 minutes Any Available Staff requirement necessary information Verification of None 2 minutes Rovena A. Pimentel documents for Community Development Assistant I the Mayor’s signature Issue the None 1 minute Any Available Staff document being requested

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MMO-004| GRANTING OF TECHNICAL AND FINANCIAL ASSISTANCE FOR NON- GOVERNMENT ORGANIZATION (NGO) PROJECTS

Service Information

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 5 minutes Any Available Staff logbook necessary information Present the Verify the None 1 minute Any Available Staff requirement document Prepare None 2 minutes Any Available Staff Mass Card Prepare None 1 day Any Available Staff financial documents Hand over None 30 seconds Any Available Staff financial assistance and mass card Visit the None 2 hours Any Available Staff bereaved family

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MMO-005| PROCESSING OF APPLICATION FOR SCHOLARSHIP Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form (1) Mayor’s Office Barangay Clearance (1) Barangay Hall (residence of client) Medical Certificate (1) Hospital/Clinic Certificate of No Property (1) Assessor’s Office Report Card (with grades 80 and School of Client above) Certificate of Good Moral Character School of Client CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the needed None 5 days Rovena A. Pimentel logbook information Community Development Assistant I Present the Endorse to None 5 minutes Any Available Staff requirement department in charge Verify the None 2 minutes Rovena A. Pimentel documents for Community Development Assistant I the Mayor’s signature Submit None 1 minute Any Available Staff scholar’s documents to the school

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MMO-006| REQUEST FOR BURIAL ASSISTANCE Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Death Certificate (1) Municipal Registrar Burial Information Sheet (1) Mayor’s Office Individual Crisis Situation Form (1) Mayor’s Office CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 5 minutes Any Available Staff logbook needed information Present the Verify the None 1 minute Any Available Staff requirement document Prepare Mass None 2 minutes Dainty Love B. Ocampo Card Administrative Aide Prepare None 1 day Dainty Love B. Ocampo financial Administrative Aide documents Hand over None 30 seconds Dainty Love B. Ocampo financial Administrative Aide assistance and mass card Visit the None 2 hours Any Available Staff bereaved family

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MMO-007| SOLEMNIZATION OF MARRIAGE Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Marriage Schedule (1) Mayor’s Office PMC Certificate Population Commission Office-Bauang Marriage License Municipal Registrar CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 5 days Rovena A. Pimentel logbook necessary Community Development Assistant I information Present the Verify at the None 5 minutes Any Available Staff requirement Municipal Registrar’s Office Scheduling of None 2 minutes Rovena A. Pimentel marriage Community Development Assistant I MMO-008 | RESERVATION FOR THE USE OF MUNICIPAL FARMERS HALL Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter of Request to the Mayor (1) The Client Request Slip (1) Mayor’s Office CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 10 minutes Any Available Staff logbook needed information Present the Letter Verification of None 5 minutes Rovena A. Pimentel requesting Community Development Assistant I party and activity Personal Approval of None 2 minutes Any Available Staff appearance in case the Mayor of phone-in request

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MMO-009 | REQUEST FOR MUNICIPAL VEHICLE/AMBULANCE Service Information

Office or Division: MAYOR’S OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 1 minute Any Available Staff logbook necessary information Present the Verify None 5 minutes Rovena A. Pimentel requirement availability of Community Development Assistant I the requested vehicle Prepare Travel Get the None 5 minutes Any Available Staff Order needed information

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ECONOMIC ENTERPRISE MANAGEMENT OFFICE

Service Category

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CITIZEN’S CHARTER 2020 (1st Edition)

IV. Mandate:

The MPDC shall take charge in coordinating the development planning and policy formulation process of the municipal government in order to achieve the objectives of attaining sustainable economic growth.

V. Vision:

The MPDC envision itself as an ever active contributor and facilitator in the overall and infinite development, growth and progress of the municipality; and ensure that the development plans and investment programs are aligned with the municipality’s vision consistent with the provincial, regional and national development framework and thrusts.

VI. Mission:

To adhere to the technology of participation and consultation while enforcing prescribed guidelines in the formulation and approval of development plans and investment programs, as well as to continuously enhance the individual and organizational capacity and skill towards efficient performance, and in the pursuit of developmental advancement and general welfare.

VII. Service Pledge:

To instill transparency in the implementation of development programs, projects, activities through monitoring and objective evaluation.

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OFFICE OF THE MUNICIPAL PLANNING AND DEVELOPMENT COORDINATOR Service Category

INTERNAL SERVICES

 Formulate and monitor the implementation of various plans of the municipality  Prepare annual accomplishment report  Generate accurate and timely statistics and information relevant to the municipality  Issue municipal development council endorsement  Acts on zoning complaints  Provision of technical assistance in the preparation of project proposals and training designs  Submit reports to government line agencies EXTERNAL SERVICES  Issuance of Municipal Statistical Data/Information  Issuance of Locational Clearance for Building Construction  Issuance of Zoning Clearance for Business Permit  Issuance of Land Use Certification  Issuance of Preliminary Approval/Locational Clearance and Development Permit for PD 957 & BP 220 Residential Subdivisions, Farmlot, Industrial, Memorial Parks & Cemetery Projects  Issuance of Municipal Development Council Endorsement  Provision of technical assistance in the preparation of project proposals and training designs  Facilitate accreditation of CSOs

ISSUANCE OF MUNICIPAL STATISTICAL DATA/DOCUMENTS The following information about the municipality may be accessed at the MPDCO for research purposes:

• Socio-Ecological Profile • Comprehensive Land Use Plan • Base Maps • Economic Development Data • Barangay Development Plans • Other Municipal Statistics

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Office or Division: Office of the Municipal Planning and Development Coordinator Classification: Simple Type of Transaction: Government to Citizens Who may avail: Researchers/students

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter of request Agency/school/researchers Valid identification card Researchers/students

Flash drive (large files)/e-mail address Researchers/students

FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE PRESENT letter of RECEIVE request See schedule Arlene Catbagan request stating the letter and VERIFY of fees 3 minutes Adam Tomin purpose or intent of the availability of (Revenue the research data Code) PROVIDE own data PROVIDE the Jaana Abenes storage device such information/ data Jecca Pimentel 20 minutes as CD or USB disk being requested Adam Tomin

LEAVE a valid ID card LOG IN the record Borrowed Arlene Catbagan if documents are book before giving documents Adam Tomin to be photocopied the document must be returned before 5 pm Sign the logbook and RECEIVE the Arlene Catbagan RETURN the returned documents; 5 minutes Adam Tomin borrowed documents; sign the record retrieve ID card

ISSUANCE OF LOCATIONAL CLEARANCE FOR BUILDING CONSTRUCTION All enterprise and private persons constructing a new building or applying for expansion/renovation are required to secure a locational clearance of certificate of zoning compliance upon application for building permit. This should be done before the start of construction to ensure that the building/business is allowed in the chosen location as per the Comprehensive Land Use Plan (CLUP) of the Municipality.

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Office or Division: Office of the Municipal Planning and Development Coordinator/Zoning Section Classification: Highly Technical Type of Transaction: Government to Citizens Who may avail: Enterprise and private persons CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished and notarized Application Zoning Section-MPDC Office Form Any of the following requirements relative to Right over Land:

 Photocopy of the Certificate of Title in Register of Deeds case registered in the name of applicant  In the absence of any existing Certificate of Title in the name of the applicant, submit: . Certified true copy of the latest Tax Assessor’s Office Declaration . Pro-forma affidavit Zoning Section-MPDC Office  In case the property is not registered in the name of the applicant, submit duly Legal Office/Notary Public notarized deed of sale or deed of donation, or contract of lease or authorization to use land, whichever is applicable plus the photocopy of the owner’s certificate of title or authorization to use land, in the absence of title, the tax declaration and pro-forma affidavit Updated Certificate of Real Property Tax Treasury Office/owner’s copy Payment Vicinity map Project Engineer/Architect Site development plan Project Engineer/Architect Bill of materials Project Engineer/Architect Environmental Compliance Certificate or CNC DENR if applicable Conversion Clearance or CNC if applicable DAR

Note: additional requirements may be required after inspection and evaluation of documents. All documents should not be more than 3 months old upon filing.

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE SECURE Application ISSUE Application See Leo Cabanban Form and List of Form and List of schedule of Gilbert Domingo Requirements Requirements fees 1 minute Engr. Meneleo de la (Revenue Cruz

Code) SUBMIT Duly RECEIVE and 15 minutes Engr. Rainier Calica Accomplished and EVALUATE Leo Cabanban

Notarized Application Application Form Engr. Meneleo de la Form with Complete and requirements Cruz Documents/Requirem ents

Accompany evaluation CONDUCT site 2 hours team for site inspection with the (optional) inspection applicant or authorized representative PREPARE results of inspection with 30 minutes proper recommendation with violation: Issue NOV

not complied: Recommend Work Stoppage

For Non- Conforming Use: Endorse to LZBA for appropriate action

LZBA secretariat

RECEIVE Order of PREPARE and 5 minutes Leo Cabanban Payment Issue Order of Gilbert Domingo Payment to client Engr. Meneleo de la

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RECEIVE payment Cruz PAY the Required and ISSUE Official 10 minutes Fees at the Municipal Receipt Treasury Office (MRS Section)

PRESENT Official PREPARE & 10 minutes Engr. Rainier Calica Receipt APPROVE

Locational Clearance

CLAIM Approved RELEASE approved 1 minute Leo Cabanban Locational Clearance Locational Clearance Gilbert Domingo

ISSUANCE OF ZONING CLEARANCE FOR BUSINESS PERMIT Business enterprises are required to secure zoning certificate before the start of commercial operations and during the annual renewal of business permits. This is part of the process of securing a Business License/Mayor’s Permit Office or Division: Office of the Municipal Planning and Development Coordinator/Zoning Section Classification: Simple Type of Transaction: Government to Business Entity Who may avail: Business enterprises/owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Photo copy of locational clearance of the Business Owner building of the proposed business site for new business 2. DTI Registration DTI 3. Latest Tax Receipt Business Owner/Treasury Office 4. Proof of Ownership of the Property Business Owner/Assessor’s Office a. Contract of Lease if applicable b. Affidavit of Consent if applicable 5. Payment of Zoning Clearance Fee Treasury Office

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FEES TO BE PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS PAID TIME RESPONSIBLE Present duly Receive business See schedule 5 minutes Engr. Rainier Calica accomplished permit application of fees Leo Cabanban Business Permit form (Revenue Gilbert Domingo Application Form Code) Conduct site 1 hour inspection ( for new business)

Prepare order of 3 minutes payment

Pay corresponding Prepare & Approve 5 minutes Engr. Rainier Calica fees zoning clearance Claim zoning Issue zoning 1 minute Leo Cabanban clearance clearance Gilbert Domingo

ISSUANCE OF LAND USE CERTIFICATION The Land Use Certification is requested by taxpayer or any individual for them to know the land use of the land they own whether residential, commercial, institutional, agricultural and industrial. This is being issued for the purpose of ensuring compliance to the approved Comprehensive Land Use Plan and Zoning Ordinance of the Municipality. Office or Division: Office of the Municipal Planning and Development Coordinator/Zoning Section Classification: Complex Type of Transaction: Government to Citizens Who may avail: Property owners CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter request Property Owner 2. Proof of Land Ownership Municipal Assessor’s Office/ Property Owner 3. Latest Tax Receipt Municipal Assessor’s Office/ Property Owner 4. Lot Plan having a radius of 500 m Licensed Geodetic Engineer 5. Payment of Certification Fee Treasury Office

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FEES TO PROCESSING CLIENT STEPS AGENCY ACTIONS PERSON RESPONSIBLE BE PAID TIME SUBMIT Letter RECEIVE Letter 3 minutes Engr. Rainier Calica Request for Zoning Request, review Gilbert Domingo Certification and attachments Leo Cabanban Secure List of 1 hour See Requirements schedule CONDUCT site of fees inspection with the (Revenue client Code)

PREPARE inspection report thereafter RECEIVE Order of PREPARE Order 5 minutes Gilbert Domingo Payment and PAY of Payment Leo Cabanban corresponding fees

PRESENT Official PREPARE and 5 minutes Engr. Rainier Calica Receipt APPROVE Land Use Certification CLAIM Land Use RECORD and 1 minute Gilbert Domingo Certification ISSUE Land Use Leo Cabanban Certification

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ISSUANCE OF PRELIMINARY APPROVAL and LOCATIONAL CLEARANCE AND DEVELOPMENT PERMIT FOR PD 957 & BP 220 RESIDENTIAL SUBDIVISIONS, FARMLOT, INDUSTRIAL, MEMORIAL PARKS & CEMETERY PROJECTS

An enterprise/private person developing any kind of project as stated is required to secure a Preliminary Approval and Locational Clearance (PALC)/Development Permit at the Office of the Municipal Planning and Development Coordinator-Zoning Section prior to the start of project to ensure conformity with the approved Comprehensive Land Use Plan and Zoning Ordinance of the Municipality.

Office or Division: Office of the Municipal Planning and Development Coordinator/Zoning Section Classification: Highly Technical Type of Transaction: Government to Business Entity Who may avail: Property owner; Enterprises

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

I. For Preliminary Approval and Locational Clearance for Subdivision Duly accomplished PALC/DP Application Zoning Section-MPDC Office Form Zoning Certification Zoning Section-MPDC Office 4 sets of the following documents; Licensed Architect/Engineer/Environmental Planner a. Vicinity Map with a minimum of 2 kms radius b. Site Development Plan c. Lot Survey Plan duly signed by a Geodetic Engineer d. Ground and Floor Pans for Condominium/Townhouses only

Certified True Copy of Land Title/s for the Register of Deeds property/ies subject of the application Certified True Copy of Tax Declaration/s for Assessor’s Office the property/ies subject of the application Updated Real Property Tax Payment or Non- Owner’s copy/Treasury Office Tax Deliquency Certificate Environmental Compliance Certificate for DENR development

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Conversion Clearance DAR Permit to cut trees if applicable PENRO Deed of Sale if applicable Owner/Developer Affidavit of Consent if applicable Owner/Developer Contract of Lease if applicable Owner/Developer Barangay Council Resolution favorably Barangay Concerned endorsing subdivision project Right to Use of Deed of Sale or Right-of-Way Concerned Agencies for access road and other Utilities if applicable Statement of Proposed Mode of Compliance Owner/Developer to Socialized Housing Development requirement under Section 18 RA 7279 II. For Integrated PALC and Development Permit of Final Approval All the above requirements for PALC Topographic Plan Licensed Architect/Engineer/Environmental Planner For projects with vertical development, i.e. Licensed Architect/Engineer/Environmental Planner condominium/townhouses 1. Final Floor and Ground Plans 2. Elevation Plans 3. Section Plans ( cross & longitudinal ) 4. Building Specifications, Bill of Materials and estimates

For Land Development of projects Licensed Architect/Engineer/Environmental Planner 1. Final Site Development/Subdivision Plan 2. Design (Geometric & Structural Designs) 3. Storm Drainage and Sewer System Plan 4. Site Grading Plan 5. Power Distribution Line & Details 6. Site Development Plan/Landscape Design for Parks and Playgrounds 7. Specifications, Bill of Materials & Cost Estimate Project Study indicating among others the Licensed Architect/Engineer/Environmental Planner land development cost, amortization schedule, sources of financing, marketability, cash flow and project timetable, with the following financial attachments: 1. Audited Assets and Liabilities/Income Statement

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2. Income Tax Return for the last 3 years 3. Certificate of Registration with SEC 4. Articles of Incorporation of Partnership 5, Corporation By Laws and all implementing amendments Permit for operation of deep well & water NWRB resistivity test Local Power Franchise on the availability of LUECO/LUELCO power Right of Way or Road Clearance Private Lot Owner/DPWH/Barangay

Note: additional requirements may be required after inspection and evaluation of documents. All documents should not be more than 3 months old upon filing.

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE PAID TIME RESPONSIBLE

SECURE Application ISSUE Application See 1 minute Leo Cabanban Form and List of Form and List of schedule Requirements Requirements of fees (Revenue Code) SUBMIT duly RECEIVE and 10 days Engr. Rainier Calica accomplished EVALUATE Application Form with Application Form complete requirements at the Office of the Mayor CONDUCT Ocular 1 hour Engr. Rainier Calica Inspection Leo Cabanban Engr. Meneleo de la Cruz PREPARE result of inspection with proper recommendations and submit to the Office of the Mayor Mayor’s Office Mayor’s Office transmit PA/LC/DP secretariat application and Zoning Inspection Report to the SB SB deliberates on the SB approval and denial

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of the said application and furnish copy of resolution to the MPDO RECEIVE Order of PREPARE and 5 minutes Engr. Rainier Calica Payment and PAY ISSUE Order of corresponding fees at payment the Treasury Office PRESENT Official PREPARE PA/LC/DP 10 minutes Engr. Rainier Calica Receipt of payment and transmit to signatories Mayor, SB Committee on Land Use and Administrator signs PA/LC/DP CLAIM PA/LC/DP ISSUE PA/LC/DP 1 minute Leo Cabanban

ISSUANCE OF MUNICIPAL DEVELOPMENT COUNCIL ENDORSEMENT

The Municipal Planning and Development Coordinator and technical staff serves as secretariat of the Municipal Development Council. The service is provided to Organizations/Barangays and the MDC endorses proposed programs/projects/activities to different agencies for possible funding. Office or Division: Office of the Municipal Planning and Development Coordinator/Zoning Section Classification: Simple Type of Transaction: Government to Government Who may avail: Organizations/Barangays

CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. Letter of Request Organizations/Barangays 2. SB Accreditation SB Office

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE SUBMIT Resolution RECEIVE No Fees 1 hour Jaana Abenes for funding Resolution and Jeca Pimentel prepare endorsement to funding agency/ies thru MDC Resolution FOLLOW up MDC PROVIDE copy of 5 minutes Jaana Abenes Approval MDC resolution Jeca Pimentel

FACILITATE ACCREDITATION OF NGOS

NGOs/CSOs are highly recommended to be accredited for membership in Local Special Bodies to enable them to participate in the local planning process. Office or Division: Office of the Municipal Planning and Development Coordinator Classification: Simple Type of Transaction: Government to Government Who may avail: Organizations/Associations

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Application address to Vice Organization/Association Mayor Duly accomplished application form for Organization/Association accreditation Board Resolution Organization/Association

Certificate of Registration with by laws and Organization/Association Articles of Incorporation List of Current Officers and Members Organization/Association

Annual Accomplishment Report for the Organization/Association immediate preceding year Financial Statement at the minimum Organization/Association

Executive Officer of the Organization Organization/Association

Copy of the minutes of meeting Organization/Association

Duly accomplished nomination form Organization/Association Endorsement from Barangay Captain Barangay Concerned

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AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE SUBMIT required RECEIVE and No Fees 10 minutes Jaana Abenes documents REVIEW required Jeca Pimentel documents for processing Complete documents are endorsed & recommended to the Municipal Council for deliberation WAIT for notification CONDUCT Municipal Council from the Municipal committee Council for committee meeting for meeting accreditation RECEIVE Municipal RECORD 5 minutes Jaana Abenes Council Accreditation Municipal Council Jeca Pimentel Accreditation

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OFFICE OF THE MUNICIPAL ECONOMIC ENTERPRISE OFFICER

The Economic Enterprise Management Office pledges to the public the assurance of offering good quality market products at reasonable prices. In the course of its service to the constituents, the office shall safeguard the welfare of the consumers through a clean, sanitary, orderly and safe public market.

BERNADETTE E. CORLA ASSISTANT MUNICIPAL TREASURER/OIC-OEEM

Service Schedule MONDAY-FRIDAY 8:00 AM – 5:00 PM SATURDAY & SUNDAY 8:00 AM – 5:00 PM

FRONTLINE SERVICES

A. Issuance of Lease Contract for Market Stalls

B. Issuance of Market Clearance/Certification

C. Responding to complaints against violators of consumer’s right/welfare

D. Responding to issues regarding the welfare of stall owners/vendors

E. Maintenance and upkeep of the public market and its facilities

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A. ISSUANCE OF LEASE CONTRACT FOR MARKET STALL SERVICE SCHEDULE: Monday to Friday 8:00 AM - 5:00 PM

REQUIREMENTS:

Accomplished Application (form) to Lease Market Stall Accomplished Personal Information Sheet

FEE/S: a. Rights -Php30,000.00 b. Advance Rental c. Maintenance Fee -Php 1.000.00 d. Notarial Fee -Php 500.00 e. Processing Fee -Php 500.00

HOW TO AVAIL OF THE SERVICE: Steps or Process Duration/Pro Staff-In - Charge Client Service Provider cessing Time Submit Discuss requirements Bernadette E. Corla Accomplished and amount of Voltaire Q. Mallare application to lease fees/rights 45 minutes Roel S. Ordono market stall and Ariel F. Laigo personal Shows vacant/available information sheet stalls Submission of Documents to the Office 2 Days Market Staff of the Municipal Administrator for deliberation by the Market Committee Payment of Prepare Contract of 10 minutes Bernadette E. Corla necessary fees Lease Voltaire Q. Mallare Ariel F. Laigo Issue Contract of Lease Roel S. Ordoṅo Alicia M. Javier END OF TRANSACTION Total Processing 2 days 55 minutes Time

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B. ISSUANCE OF MARKET CLEARANCE/CERTIFICATION SERVICE SCHEDULE: Monday - Friday 8:00 AM - 5:00PM

REQUIREMENTS: Application form for Business Permit FEE/S: Php 80.00 HOW TO AVAIL OF THE SERVICE: Steps or Process Duration/Pro Staff-In - Charge Client Service Provider cessing Time Submit Application Verify the document Alicia M. Javier form for Business 5 minutes Ariel F. Laigo Permit Roel S. Ordoṅo

Pay the required Issue receipt Alicia M. Javier fee Prepare the requested 10 minutes Ariel F. Laigo Document Roel S. Ordoṅo Sign and issue Bernadette E. Corla certification 5 minutes Voltaire Q. Mallare to the client Ariel F. Laigo Roel S. Ordoṅo END OF TRANSACTION Total Processing 20 minutes Time

C. RESPONDING TO COMPLAINTS AGAINTS VIOLATORS OF CONSUMER’S RIGHTS/WELFARE

This service shall address complaints against violation of rights of consumers. SERVICE SCHEDULE: Monday - Friday 8:00 AM - 5:00PM Saturday - Sunday 8:00 AM - 5:00 PM

HOW TO AVAIL OF THE SERVICE: Steps or Process Duration/ Staff-In - Charge Client Service Provider Processing Time Appear at the Interview the client and Alicia M. Javier Office HEAD-OEEM record his/her Per client Ariel F. Laigo

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complaint in the Roel S. Ordoṅo logbook The HEAD-OEEM will summon the concerned parties to a dialogue Bernadette E. Corla 2 hours Voltaire Q. Mallare If the case is settled, the parties will sign an agreement

The HEAD-OEEM will otherwise endorse the complaint to the Bauang Police Office END OF TRANSACTION Total Per client 2 hours Processing Time

D. RESPONDING TO ISSUES REGARDING THE WELFARE OF OWNERS/VENDORS SERVICE SCHEDULE: Monday - Friday 8:00 AM - 5:00PM Saturday - Sunday 8:00 AM - 5:00 PM Steps or Process Duration/ Staff-In - Charge Client Service Provider Processing Time Appear at the Interview the client and Alicia M. Javier Office of the HEAD- record his/her complaint Per client Ariel F. Laigo OEEM in the logbook Roel S. Ordoṅo

The HEAD-OEEM will summon the concerned parties to a dialogue Bernadette E. Corla If the case is settled, the 2 hours Voltaire Q. Mallare parties will sign an agreement

The HEAD-OEEM will otherwise endorse the complaint to the Bauang Police Office END OF TRANSACTION Total Per client 2 hours Processing Time

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E. MAINTENANCE AND UPKEEP OF THE PUBLIC MARKET AND ITS FACILITIES SERVICE SCHEDULE: Monday - Friday 8:00 AM - 5:00PM Saturday - Sunday 8:00 AM - 5:00 PM

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OFFICE OF THE MUNICIPAL TREASURER

SERVICE CATEGORY

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I. Mandate

1. Advise the governor or mayor, the case may be, Sangguniang, and local government and national officials concerned regarding disposition of local government funds, both on such other matters relative to public finance. 2. Take custody of and exercise proper management of the funds of the local government unit concerned; 3. Take charge of the disbursement of all local government funds and such other funds that custody of which may be entrusted to him by law or other competent authority; 4. Inspect private commercial and industrial establishments within the jurisdiction of the local government unit concerned in relation to the implementation of tax ordinances, pursuant to the provisions under Book II of the LGC of 1991. 5. Maintain and update the tax information system of the local government unit; 6. Exercise such other powers and perform such other duties and functions as may be prescribed by law or ordinance.

II. Vision:

The Treasury is a leader in the delivery of services through innovative technology and best practices while maintaining effective internal control, financial integrity in the collection and investment and disbursement.

III. Mission:

The mission of Municipal Treasury Office of Bauang, La Union is to effectively and efficiently manage the overall fiscal resources of the municipality, to prudently fund the plans and programs of the municipality, to raise awareness of people to pay their taxes and other regulatory fees on time, to proactively spare head with other department heads in financial planning, to transparently report financial status to stakeholders, to maintain the records of the people with accuracy and confidentiality and to conduct matters of business with outmost integrity. IV. Service Pledge:

As the financial machinery of the Local Government, we at the Treasury Office are committed to be responsible to the changing financial requirements of various local government unit programs/projects, to collect

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taxes and regulatory fee equitably as mandated by law, and remit it to proper channels to sustain an economically progressive BAUANG.

OFFICE OF THE MUNICIPAL TREASURER

INTERNAL SERVICES  Disbursement/Payment of salaries and wages of municipal officials and employees.  Transmit daily report of collections and deposit, paid vouchers to the office of the Municipal Accountant.  Issue Accountable Forms to accountable officers.  Prepare Check for payment to municipal officials and employees.  Submit reports to various departments.

EXTERNAL SERVICES  Collect payments/share from taxpayers and other government agencies.  Business taxes  Real property tax  Miscellaneous payments  Regulatory fees  Service fees (maternal service, new born screening, )  Municipal shares  BDPP rental  STL share  Share from utilization and development of national wealth.  Amusement  Receives remittances of collection of deputized Brgy collectors.  Remit monthly premiums and taxes withheld from municipal officials and employees.  GSIS  PAGIBIG  SSS  PHILHEALTH  BIR

 Remit payment of monthly amortization of loans of municipal officials and employees.  DBP

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 LBP  RBB  RANG-AY BANK  GSIS  HMDF  Remit monthly amortization of loan interest and principal of the Municipality.  Inspection of cemetery lot.  Tax Campaign  Inspection of Business establishments.  Payment of financial and burial assistance.  Submit reports to other government line agencies.  Issuances of Certifications Assessment / Billing Intended for potential business owners/operators and investors as well as clients or entities wishing to transact or engage into business with the Local Government Unit of Bauang.

Office or Division: Office of the Municipal Treasurer

Classification: Simple Transaction

Type of Transaction: G2B – Government to Business Entity, G2G – Government to Government

Who may avail: Owners of business / Investors CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Application Form – Unified form Licensing Unit

Community Tax Certificate Treasury

DTI Certificate/SEC/CDA DTI/SEC

Brgy. Business Clearance Brgy – business location

Sanitary Permit Rural Health Unit

Philhealth Clearance Philhealth

Tax Identification Number and Annual Bureau of Internal Revenue Registration Certified Gross Receipts Business Owner / Operator (For business Renewal) AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Submit application 1. Check the None 4 Minutes Violeta B. Abenoja form application and Marvilyn S. Savellano required documents.

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2. Assessment of 1. Mayor’s 12 minutes Violeta B. Abenoja payment Permit Marvilyn S. Savellano 2. Sanitary Marites E. Orpilla Inspection Fee 3.Environ mental Fee 4. Health Medical Certificate 5. Electrical Inspection Fee 6. Business Plate or Business Sticker 7. Tax on Business

FEES: Mayors Permit and Business Tax

Based on the asset size and gross receipts derived from business operation from preceding year.

Note: Late payment will incur 25% penalty and 2% interest for every month of delay.

SCHEDULE OF FEES ENTERPRISE SCALE ASSET SIZE WORK FORCE Micro Php 50,000 and below 0 Cottage A Over Php 50,000 to 200,000 1-2 Cottage B Over Php 200,000 to 500,000 3-5 Small A Php 500,000 to 2 Million 6-10 Small B Over 2 Million to 5 Million 11-25 Medium Over Php 5 Million to 20 Million 26-49 Large Over Php 20 Million 50 and above For New Business Capital Stock / Subscribe Enterprise Scale Force Capital Micro Php 50,000 and below 1-5 Cottage A Over Php 50,000 to 200,000 6-10 Cottage B Over Php 200,000 to 500,000 11-29

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Small A Php 500,000 to 5 Million 30-49 Small B Over Php 500,000 to 20 Million 50-100 Medium Over Php 20 Million 100 and above Large

On business subject to Graduated Fixed Taxes

Manufacturers/Importers/Producers Fee per Annum Micro P 50.00 Cottage A 1,000.00 Cottage B 3,000.00 Small A 7,000.00 Small B 10,000.00 Medium 12,000.00 Large 20,000.00 Banks Fee per Annum Rural Bank, Thrift and Savings Banks Php 10,000.00 Commercial, Industrial and Development 12,000.00 Universal Bank 20,000.00 Other Financial Institutions Fee per Annum Micro Php 1,000.00 Cottage A 5,000.00 Cottage B 7,000.00 Small A 10,000.00 Small B 12,000.00 Medium 15,000.00 Large 20,000.00 Contractors/Service Establishments Fee per Annum Micro Php 500.00 Cottage A 4,000.00 Cottage B 7,000.00 Small A 10,000.00 Small B 12,000.00 Medium 15,000.00 Large 20,000.00 Retailer Rate per Annum 400,000.00 2.2% Over 400,000.00 1.1% Retailer Essential Rate per Annum 400,000.00 1.1%

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Over 400,000.00 .55% On manufacturers, assemblers, repackers, processors, Less than brewers, distillers, rectifiers, and compounders or 10,000.00 liquors, distilled spirits, and wines or manufacturers of 181.50 any article of commerce of whatever kind or nature. In accordance with the following schedule 10,000.00 or more but less than 242.00 15,000.00 15,000.00 or more but less than 332.20 20,000.00

20,000.00 or more but less than 484.00 30,000.00 30,000.00 or more but less than 726.00 40,000.00 40,000.00 or more but less than 907.50 50,000.00 50,000.00 or more but less than 1,452.00 75,000.00 75,000.00 or more but less than 1,815.00 100,000.00 100,000.00 or more but less than 2,420.00 150,000.00

150,000.00 or more but less than 3,025.00 200,000.00

200,000.00 or more but less than 4,235.00 300,000.00

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300,000.00 or more but less than 6,050.00 500,000.00

500,000.00 or more but less than 8,800.00 750,000.00

750,000.00 or more but less than 11,000.00 1,000,000.00 1,000,000.00 or more but less than 15,125.00 2,000,000.00 2,000,000.00 or more but less than 18,150.00 3,000,000.00 3,000,000.00 or more but less than 21,780.00 4,000,000.00 4,000,000.00 or more but less than 25,410.00 5,000,000.00 5,000,000.00 or more but less than 26,312.50 6,500,000.00 6,500,000.00 or At a rate of forty more one and one fourth (41.25%) of one percent (1%)

On wholesalers, distributors, or dealers in any article of Less than commerce of whatever kind or nature in accordance 1,000.00 19.80 with the following schedules

1,000.00 or more 36.30 but less than

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2,000.00 2,000.00 or more but less than 55.00 3,000.00

3,000.00 or more but less than 79.20 4,000.00

4,000.00 or more but less than 110.00 5,000.00

5,000.00 or more but less than 133.10 6,000.00

6,000.00 or more but less than 157.30 7,000.00

7,000.00 or more but less than 181.50 8,000.00

8,000.00 or more but less than 205.70 10,000.00

10,000.00 or more but less than 242.00 15,000.00

15,000.00 or more but less than 302.50 20,000.00

20,000.00 or more 363.00 but less than

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30,000.00

30,000.00 or more but less than 484.00 40,000.00

40,000.00 or more but less than 726.00 50,000.00

50,000.00 or more but less than 1,089.00 75,000.00 75,000.00 or more but less than 1,452.00 100,000.00 100,000.00 or more but less than 2,057.00 150,000.00 150,000.00 or more but less than 2,662.00 200,000.00

200,000.00 or more but less than 3,630.00 300,000.00 300,000.00 or more but less than 4,840.00 500,000.00 500,000.00 or more but less than 7,260.00 750,000.00 750,000.00 or more but less than 9,680.00 1,000,000.00

1,000,000.00 or 11,000.00 more but less than

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2,000,000.00 2,000,000.00 or At a rate not more exceeding fifty five percent (55%) of one percent (1%) On contractors and other independent Less than 5,000.00 contractors in accordance with the 30.25 following schedule.

5,000.00 or more but less than 67.65 10,000.00

10,000.00 or more but less than 114.95 15,000.00

15,000.00 or more but less than 181.50 20,000.00

20,000.00 or more but less than 302.50 30,000.00

30,000.00 or more but less than 423.50 40,000.00 40,000.00 or more but less than 605.00 50,000.00

50,000.00 or more but less than 968.00 75,000.00 75,000.00 or more but less than 1,452.00 100,000.00

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100,000.00 or more but less than 2,178.00 150,000.00

150,000.00 or more but less than 2,904.00 200,000.00

200,000.00 or more but less than 3,993.00 250,000.00

250,000.00 or more but less than 5,082.00 300,000.00

300,000.00 or more but less than 6,776.00 400,000.00

400,000.00 or more but less than 9,075.00 500,000.00

500,000.00 or more but less than 10,175.00 750,000.00

750,000.00 or more but less than 11,275.00 1,000,000.00 1,000,000.00 or more but less than 12,650.00 2,000,000.00

2,000,000.00 or At a rate not more Exceeding fifty five percent (55%) of

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one percent (1%)

at the rate of fifty five percent of one percent (55% of 1%) of the gross receipts of the preceding On banks and other financial institutions calendar year derived from interest, commissions and discounts from lending activities, income from financial leasing, dividends, rentals on property, On the businesses hereunder enumerated: and profit from exchange or sale of property, insurance 1. Cafes, cafeterias, ice cream and other premium. All other income and refreshment parlors, restaurants, soda fountain bars, carinderias or food receipts not herein enumerated caterers; shall be excluded in the computation

2. Amusement places, including places of the tax. wherein customers thereof actively participate without making bets or

wagers, including but not limited to night

clubs, or day clubs, cocktail lounges, cabarets or dance halls, karaoke bars, skating rinks, bath houses, swimming pools, exclusive clubs such as country Less than 5,000.00 and sports clubs, resorts and other similar places, billiard and pool tables, bowling alleys, circuses, carnivals, merry-go- rounds, roller coasters, ferris wheels, swings, shooting galleries, and other similar contrivances, theaters and cinema 30.25 houses, boxing stadia, race tracks, cockpits and other similar establishments. 3. Commission agents 4. On travel agencies and travel agents 5. On boarding houses, pension houses, motels, apartments, apartelles, and condominiums 6. Subdivision owners/ Private Cemeteries and Memorial Parks 7. Privately-owned markets; 8. Hospitals, medical clinics, dental clinics, therapeutic clinics, medical laboratories, dental laboratories; 9. Operators of computer services establishment 10. General consultancy services 11. All other similar activities consisting essentially of the sales of services for a

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fee.

5,000.00 or more but less than 67.65 10,000.00

10,000.00 or more but less than 15,000.00 114.95

15,000.00 or more but less than 20,000.00 181.50

20,000.00 or more but less than 302.50 30,000.00

30,000.00 or more but less than 40,000.00 423.50

40,000.00 or more but less than 50,000.00 605.00

50,000.00 or more but less than 968.00 75,000.00

75,000.00 or more but less than 100,000.00 1,452.00

100,000.00 or more but less than 150,000.00 2,178.00

150,000.00 or more but less than 200,000.00 2,904.00

200,000.00 or more but less than 250,000.00 3,993.00

250,000.00 or more but less than 300,000.00 5,082.00

300,000.00 or more but less than 400,000.00 6,776.00

400,000.00 or more but less than 500,000.00 9,075.00

500,000.00 or more but less than 10,175.00 750,000.00

750,000.00 or more but less than 11,275.00 1,000,000.00

1,000,000.00 or more but less than 12,650.00 2,000,000.00

2,000,000.00 or more At a rate not exceeding

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fifty five percent (55%) of one percent (1%)

Fees: Sanitary Inspection Fee

a. Manufacturers, producers, foundry Php 100.00 shops, laboratory, private markets, shopping centers, talipapas, warehouses, private hospitals and private schools, gasoline depot and service station. b. Amusement Place such as theaters, 87.50 coliseum, sauna baths, cockpit establishments, etc. c. Importer, Exporters and wholesalers d. Public eating places, such as restaurants, 75.00 refreshments parlors, carinderia, etc. 62.50 e. Apartments, houses for rent, accessories, boarding houses and other similar establishments. f. For establishment offering services such 62.50 as welding, vulcanizing shop, printer, publisher, tailor shop, barber shop and other similar business. 62.50 g. Retailer and other establishments not included in the above for each sales outlet. 62.50

Fees: Environmental Fee Manufacturers, Millers, Assemblers, Fee per Annum Processors and Similar Business a. Not more than 100 sq.m. Php 100 b. More than 100 sq. m. 150

Hotels, Apartments, Motels and Lodging Fee per Annum Houses

a. Not more than 100 sq.m. Php 600.00 b. More than 100 sq. m. 720.00

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Restaurants, Day and Night Clubs, Cafes, and Eateries a. Not more than 50 sq.m. Php 2,400.00 b. More than 50 sq. m. 4,800.00 a. Food stand, Barbecue stand, fruit stand, Php 240.00 veg. stand and other food items b. Ambulant Vendor c. Apartments (For each door Apartment) 240.00 360.00

Fees: Health Medical Certificate  Standard rate of Php 12.50 per employee per annum. Fees: Electrical Inspection Fee  Standard rate of Php 40.00 per annum. Fees: Business Plate/Sticker Business Plate Php 250.00 Business sticker 30.00

Payment / Collection The service is for business owners / operators. Payments may be made annually or quarterly. Taxes are due on the first 20 days of the start of each period or by quarterly installment beginning on January 20, April 20, July 20 and October 20. Payments may incur penalties after this period/installment. Late payment will incur 25% penalty and 2% interest for every month of delay. Office or Division: Office of the Municipal Treasurer Classification: Simple Transaction Type of Transaction: G2B – Government to Business Entity Who may avail: Owners of business / Investors

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Statement of Account Municipal Treasury office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

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Present the Collect payment Refer to 6 minutes Violeta B. Abenoja Statement of Account and issue official SOA Marvilyn S. Savellano to the teller receipt. issued Marites E. Orpilla

The service is for Real Property Tax owners who wish to pay for their taxes for the current and/or previous years. Office or Division: Office of the Municipal Treasurer Classification: Simple Transaction Type of Transaction: G2C, G2B, G2C Who may avail: Real Property Tax Owners

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Notice of Assessment and Tax Bill Municipal Assessor’s Office

Billing Assessment Municipal Treasurer’s Office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Submit NATB to the Checks and verify 7 minutes Sunn Shayne Lopez teller latest payment Alona Mateo thru latest official Cristina Villanueva

receipts/RPTAR/ Anna Montanez

Egov. Marion Flores Louie Christian Rimorin Computation and At rate not 6 minutes Issuance of SOA exceeding Sunn Shayne 1% of the Lopez assessed Alona Mateo value of Anna Montanez the real Cristina Villanueva property. Marion Flores Basic Tax = 1% SEF = 1%

Collect Payment 6 minutes Sunn Shayne

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and Issuance of Lopez official receipts Cristina Villanueva Alona Mateo Anna Montanez

The service is to provide decent burial services giving preference to the departed bonafide residents of Bauang.

Office or Division: Office of the Municipal Treasurer Classification: Simple Type of Transaction: G2C Who may avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Death Certificate Local Civil Registry

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE Present Death Collect payment Bauang 5 minutes Criselda Gagtan Certificate and Issue official SSouth Public receipt. cemetery Php 12,500

Bauang Memorial Php 20,500

Municipal Cemetery Php 1,200

The service is to collect miscellaneous payments for documentary request, and various government services.

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Office or Division: Office of the Municipal Treasurer

Classification: Simple Transaction

Type of Transaction: G2C, G2B, G2G

Who may avail:

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Order of Payment

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Present Order of Collect payment Refer to the 8 Minutes Clarita Mangaoang payment to the teller and issue official order of Criselda Gagtan receipt payment Marvilyn Savellano Alan Pulanco Romel Ramirez Milagros Feliciano Marites Rimorin Sunn Shayne Lopez

Registration and issuance of MTOP is required to all public utility tricycle drivers. It is a necessary document for one to be qualified to use and operate a motorized tricycle for livelihood purposes. MTOP has a validity of 3 years. Office or Division: Office of the Municipal Treasurer Classification: Simple Transaction

Type of Transaction: G2C Who may avail: Operator of Motorized Tricycle and Banca

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Application Form Licensing Unit Franchise documents (for tricycle) Licensing Unit

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE Present documents Assess Collect TRICYCLE 10-15 Alan Pulanco to the teller payment and MTOP 600 Minutes Confirmation 60 issue official Filing fee 500 receipt Renewal: MTOP Mayors permit 220 Police Clearance 80

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Reg. supervision 60 Sticker/body No. 120 Health Certificate 62 DST 30 ID 25

BANCA Mayors Permit 150 5 minutes Fishing Gear 150 Sticker 100 Police clearance 60 ID 15 Certification 50 DST 60

Issuance of Community Tax Certificate (CEDULA) – form of identification and proof of payment of necessary dues arising from income derived from business operation and exercise of profession, ownership of real property in the area. Office or Division: Office of the Municipal Treasurer Classification: Simple Transaction Type of Transaction: G2C, G2B

Who may avail: Individual / Corporate

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Valid Identification Card Individual SEC Registration /CDA SEC/CDA

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE Individual : Php 1.00 for every Php1, 000.00 Present valid But not to exceed Danilo Libatique identification Php 5,000.00 Criselda Gagtan (Individual), Issue CTC Corporation Php 5 minutes Christian Gacad SEC/CDA (for Corp. 500 for every Jefrey Abenoja and COOP) Php10, 000.00 Marites Rimorin But not to exceed Php10,000.00

Issuance of Certifications – Business Closure

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Office or Division: Office of the Municipal Treasurer Classification: Simple Transaction

Type of Transaction: G2C, G2B, G2G Who may avail: Individuals, Business and Government Entity

CHECKLIST OF REQUIREMENTS WHERE TO SECURE a. Certificate of termination of Brgy. Where the business is located business b. Duly Notarized Affidavit of PAO or Private Practice Lawyers termination of business c. Previous Mayors Permit Issued Owners Copy d. Inspection Report/Certificate if BPLO Inspection e. Certified gross receipts from Owner previous operation up to date of termination

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

a. Check None submitted 8 minutes Present documents documents. required (listed b. Compute Marvilyn 5 minutes above) business tax Based from rates Savellano

from the Rev code c. Issue 8 minutes Certificate of Cert. Fee 50.00 termination DST 30.00

Issuance of Certifications – non tax delinquency – Real Property tax Office or Division: Office of the Municipal Treasurer Classification: Simple Transaction

Type of Transaction: G2C, G2B, G2G Who may avail: Individuals, Business and Government Entity

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

NATB Assessor’s Office Official Receipt Real Property Tax Owners copy Payment AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE

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a. Check and verify latest payment thru latest official None receipt/RPTAR/ 6 minutes Sunn Shayne Present NATB to the EGOV Lopez teller ALona Mateo

b. Preparation 6 minutes Anna Montanez None and Printing of Cristina

certificate Villanueva

Marion Flores Cert fee 50.00 c. Signing and Louie Sean DST 30.00 issuance of 3 minutes Rimorin

certificate

DISBURSEMENT Salaries and wages are being paid on the 15th and 30th day of each month.

Office or Division: Office of the Municipal Treasurer

Classification: Simple Transaction

Type of Transaction: G2C

Who may avail: Municipal Officials, Employees, Day care works, LSB, Consultants

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Daily Time Record Employee

Accomplishment Report Employee

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Submit DTR and 1. Check none 2 minutes Marites Orpilla Accomplishment documents Marvilyn Savellano report to payroll in- submitted. Criselda Gagtan charge Romel Ramirez 2. Payment of none 3 minutes Jeffrey Abenoja salaries and wages.

The service is intended various suppliers and contractors of the municipality.

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Office or Division: Office of the Municipal Treasurer Classification: Simple Transaction Type of Transaction: G2G, G2B, G2C Who may avail: Contractors and Suppliers

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly approved Disbursement Voucher Concern department Purchase Request Concern department Obligation request Concern department Inspection and Acceptance Report Concern department Purchase Order Concern department BAC Resolution and Award BAC

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Issue Official receipt 1. Issue Check for None 4 minutes Marites Orpilla To LGU Payment.

2. Transmit paid None 10 minutes Marites Orpilla DV to accounting office for check

advice.

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BUSINESS PERMITS AND LICENSING OFFICE

Service Category

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BPLO-001| ISSUANCE OF BUSINESS PERMIT/MAYOR'S PERMIT FOR RENEWAL of BUSINESSES Service Information Office or Division: BUSINESS PERMITS AND LICENSING OFFICE

Classification: Simple

Type of Transaction: G2C-Government to Client

Who may avail: ALL

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished Application Form Business Permits & Licensing Office

CTC (Community Tax Certificate) Municipal Treasurer's Office

Barangay Clearance Barangay where the residence of the owner is located

Barangay Business Clearance, Barangay where the business is located

Sanitary Permit Municipal Health Office (Health Center, RHU)

Approval Recommendation from Municipal Assessor's Office Assessor Zoning Clearance Municipal Planning and Development Council

Approval Recommendation from the Municipal Engineering Office Building Official Approval Recommendation from Municipal Environment and Natural Resources Office MENRO Fire Safety Inspection Certificate Bureau of Fire Protection (BFP)

Official Receipt Municipal Treasurer's Office

Bauang Tourism Council (BTC) BTC Secretariat Office (Mark Teresa Apartments) Certificate (for tourism related business) Other applicable/pertinent documents Concerned Agencies which may be required by the National or Local Agencies Post Issuance Requirements: SSS Clearance Social Security System (SSS) Regional Office 1

AGENCY FEES TO BE PROCESSING PERSON CLIENT STEPS ACTIONS PAID TIME RESPONSIBLE Submits the duly Examines the *Pls. refer to Marlita G. Biason accomplished submitted the schedule application form application form and of fees and and complete requirements taxes requirements collected by

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the Municipal Treasurer’s Office as 15 minutes manifested in their Citizens’ Charter Manny Federico Rogelio de Castro Randy Hernandez Prepares and prints Earl V. Madayag Business Permit Client receives Marlita G. Biason Issue/Release business permit Business Permit

BPLO-002 | ISSUANCE OF BUSINESS PERMIT/MAYOR'S PERMIT FOR NEW BUSINESSES Service Information Office or Division: BUSINESS PERMITS AND LICENSING OFFICE

Classification: Simple

Type of Transaction: G2C-Government to Client

Who may avail: ALL

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished Application Form Business Permits & Licensing Office

CTC (Community Tax Certificate) Municipal Treasurer's Office

Barangay Clearance Barangay where the residence of the owner is located

Barangay Business Clearance, Barangay where the business is located

Sanitary Permit Municipal Health Office (Health Center, RHU)

Approval Recommendation from Assessor Municipal Assessor's Office

Zoning Clearance Municipal Planning and Development Council

Approval Recommendation from the Building Municipal Engineering Office Official Approval Recommendation from MENRO Municipal Environment and Natural Resources Office

Fire Safety Inspection Certificate Bureau of Fire Protection (BFP)

Official Receipt Municipal Treasurer's Office

Bauang Tourism Council (BTC) Certificate (for BTC Secretariat Office (Mark Teresa Apartments)

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tourism related business) Other applicable/pertinent documents which Concerned Agencies may be required by the National or Local Agencies DTI Certificate- for single proprietorship DTI Negosyo Center, Accacia Arcade

SEC Registration & Articles of Incorporation- Security & Exchange Commission for corporation CDA Certificate Cooperative Development Authority

Contract of Lease (for renters only) Owner of Building/Location

Post Issuance Requirements: SSS Clearance Social Security System (SSS) Regional Office 1

PhilHealth Certificate Philhealth Regional office 1

Pag-Ibig Certificate Home Development Mutual Fund Region 1

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submits the duly 1. Examines the *Pls. refer Marlita G. Biason accomplished application submitted to the form and complete application form schedule of requirements and requirements fees and taxes collected by the Municipal 15 minutes Treasurer’s Office as manifested in their Citizens’ Charter Regular – 5 minutes Manny Federico 2. Prepares and 85php Rogelio de Castro prints Business Randy Hernandez Student – Permit Earl V. Madayag 50php 2. Client receives NONE 3 minutes Marlita G. Biason 3. Issue/Release business permit Business Permit

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BPLO-003 | ISSUANCE OF PUBLIC UTILITY TRICYCLE PERMIT Service Information

Office or Division: Business Permits and Licensing Office (BPLO)

Classification: Frontline

Type of Transaction: External

Who may avail: Persons employed in private business entities located within the territorial jurisdiction of the municipality

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished application form

Business Permits and Licensing Office

Community Tax Certificate (cedula) Municipal Treasurer’s Office

Barangay Clearance Barangay where the residence of the applicant is located

Municipal Trial Court Clearance Municipal Trial Court (2/F Accacia Arcade)

Police Clearance Bauang Police Station

Official Receipt of payment for Individual Municipal Treasurer’s Office Working permit fees Special Permit for Foreign Nationals and Department Of Labor & Employment persons below 18 years of age Valid Professional Driver’s License with Land Transportation Office Restriction Code 1 (for public utility tricycle drivers) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submits duly 1. Examines the *Pls. refer 10 Minutes Manny Federico accomplished application form and to the Randy Hernandez application form and requirements schedule of Rogelio de Castro requirements fees and Earl Madayag taxes collected by the Municipal Treasurer’s

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Office as manifested in their Citizens’ Charter 2. Prepares and Regular – 5 minutes prints permit 85 pesos

2. Client receives 3. Signs & Releases NONE 5 minutes Marlita G. Biason permit permit Rogelio de Castro

BPLO-004 | ISSUANCE OF INDIVIDUAL WORKING PERMIT Service Information Office or Division: Business Permits and Licensing Office

Classification: Frontline

Type of Transaction: External Who may avail: Persons or entities with duly approved franchise/s to operate motorized tricycle (cab) for hire

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Accomplished Application Form Business Permits & Licensing Office

Community Tax Certificate (cedula) Municipal Treasurer’s Office

Barangay Clearance Barangay where the residence of the owner is located

Barangay Business Clearance Barangay where the boat is harbored

Municipal Trial Court Clearance Municipal Trial Court (2/F Accacia Arcade)

Police Clearance Bauang Police Station

Sanitary Permit Municipal Health Office (Health Center, RHU)

Certification/Endorsement from MAO Municipal Agriculture Office

Official Receipt for permit fees Municipal Treasurer’s Office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submits duly 1. Examines the *Pls. refer Marlita G. Biason accomplished application form and to the Rogelio de Castro application form and requirements schedule of Randy Hernandez requirements fees and Earl Madayag taxes collected

by the 15 minutes

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Municipal Treasurer’s Office as manifested in their Citizens’ Charter 2. Prepares and NONE 5 minutes prints permit NONE 10 minutes

5 minutes Marlita G. Biason Rogelio de Castro

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BPLO-005| ISSUANCE OF FISHING BOAT PERMIT Service Information

Office or Division: Business Permits & Licensing Office (BPLO)

Classification: Frontline

Type of Transaction: External Who may avail: Individuals or Companies conducting advertising and promotional activities within the jurisdiction of the municipality

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Letter of Request From Applicant

Official Receipt of Payment Municipal Treasurer’s Office

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. Submits Letter of 1. Examines *Pls. refer Request and Official requirements, to the receipt from the MTO prepares, prints & schedule of signs permit fees and taxes collected Marlita G. Biason 5 Minutes by the Municipal Treasurer’s Office as manifested in their Citizens’ Charter 1. Submits Letter of 1. Examines *Pls. refer Marlita G. Biason Request and Official requirements, to the receipt from the MTO prepares, prints & schedule of signs permit fees and taxes collected 5 Minutes by the Municipal Treasurer’s Office as manifested in their Citizens’ Charter

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BPLO-006 | ISSUANCE OF PERMIT TO INSTALL STREAMERS/BANNERS, PROMOTIONAL ACTIVITY, MOTORCADE Service Information

Office or Division: Business Permits & Licensing Office (BPLO)

Classification: Frontline

Type of Transaction: External Who may avail: Individuals who apply for Mayor’s Permit as required by private or government agencies

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Community Tax 1. Examines *Pls. refer Certificate (cedula) requirements, to the prepares, prints & schedule of Marlita G. Biason signs permit fees and

Barangay Clearance 2. Releases taxes Randy G. Hernandez clearance collected 5 Minutes Manny M. Federico Barangay Business by the Clearance Municipal Municipal Trial Court Treasurer’s Clearance Office as Police Clearance manifested Official Receipt for in their permit fees Citizens’ Charter

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BPLO-006 | ISSUANCE OF MAYOR’S CLEARANCE Service Information

Office or Division: Business Permits & Licensing Office (BPLO)

Classification: Frontline

Type of Transaction: External Who may avail: Individuals who apply for Mayor’s Permit as required by private or government agencies

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Community Tax 1. Examines *Pls. refer Certificate (cedula) requirements, to the Marlita G. Biason

prepares, prints & schedule

signs permit of fees Barangay Clearance 2. Releases and taxes Manny M. Federico clearance collected 5 Minutes Barangay Business by the Clearance Municipal Municipal Trial Court Treasurer’ Clearance s Office Police Clearance as Official Receipt for manifeste permit fees d in their Citizens’ Charter

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SENIOR CITIZENS OFFICE

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SC001 | ISSUANCE OF SENIOR CITIZENS I.D. Office or Division: OFFICE FOR SENIOR CITIZENS AFFAIRS Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: SENIOR CITIZENS CHECKLIST OF REQUIREMENTS: WHERE TO SECURE ANY OF THE FOLLOWING GOVERNMENT ISSUED I.D.)  REGISTRAR’S OFFICE  BIRTH CERTIFICATE  SOCIAL SECURITY SYSTEM OFFICE  PASSPORT  DEPARTMENT OF FOREIGN AFFAIRS  SSS ID  PHILHEALTH FIELD OFFICE  PHILHEALTH ID  LAND TRANSPORTATION OFFICE  DRIVERS LICENSE  COMELEC  VOTER’S ID CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING PERSON BE PAID TIME RESPONSIBLE

1. REGISTER IN ASSIST CLIENT NONE ONE 1 MINUTES ANY AVAILABLE LOGBOOK STAFF

2. PRESENT CHECK NONE THREE MINUTES ANY AVAILABLE REQUIREMENTS REQUIREMENTS STAFF

3. FILL UP SENIOR NONE CITIZENS 1. ISSUE SENIOR 1 MINUTE PROFILE CITIZENS 3.1 FOR INTERVIEW PROFILE FORM 3.2 SIGN PROFILE2. INTERVIEW 10 MINUTES 3.3 WAIT I.D SENIOR CITIZENS NONE 2 MINUTES ANY AVAILABLE 3.4 RELEASING I.D.3. PREPARES AND 5 MINUTES STAFF AFFIX ENCODE I.D. NONE SIGNATURE 4. SIGNING OF THE 3.5 SIT AND RELAX I.D. 3.6 ANSWER TEN (10) MINUTES QUERY

END OF TRANSACTION

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SC-002 | ISSUANCE OF GROCERY AND MEDICINE BOOKLET

Office or Division: OFFICE OF SENIOR CITIZENS AFFAIRS Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: SENIOR CITIZENS CHECKLIST OF REQUIREMENTS WHERE TO SECURE SENIOR ID SENIOR CITIZENS OFFICE(OSCA)

CLIENT STEPS AGENCY ACTIONS FEES TO BE PROCESSING PERSON PAID TIME RESPONSIBLE 1. REGISTER IN ASSIST CLIENT NONE 1 MINUTES RENAN LOGBOOK MONTAÑEZ 2. PRESENT CHECK NONE 3 MINUTES MARK/RENAN REQUIREME REQUIREMENTS DIONY/JANE NTS ANGELIKA 3.1 FOR INTERVIEW MARK/RENAN/DI 1. ISSUE 3 MINUTES ONY/JANE MEDICINE ANGELIKA AND GROCERY BOOKLET

2. INTERVIEW 3 MINUTES SENIOR CITIZENS NONE 3. PREPARE 3 MINUTES 3.3 WAIT MEDICINE BOOKLETS AND GROCERY BOOKLET 4. SIGNING OF 2 MINUTES MARK/RENAN/DI THE ONY/JANE 3.4 RELEASING OF MEDICINE ANGELIKA BOOKLETS AND GROCERY BOOKLETS

END OF TRANSACTION

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SC-003 | ASSIST IN FILLING-UP PHILHEALTH MEMBER REGISTRATION FORM (PMRF) Office Division: PHILHEALTH OFFICE Classification: Simple Types of G2G/G2G –Government to Client/Government to Government Transaction: Who may avail: SENIOR CITIZENS CHECKLIST OF REQUIREMENTS WHERE TO SECURE

SENIOR CITIZENS I.D. SENIOR CITIZENS OFFICE (OSCA) AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE 1. REGISTER ASSIST CLIENT NONE 3 MINUTES RENAN MONTANEZ IN LOGBOOK 2. PRESENT CHECK NONE 3 MINUTES MARK/RENAN/DIONY/J REQUIRE REQUIREMENTS ANE ANGELIKA MENTS 3. FILL UP MARK/RENAN/DIONY/J PHILHEAL ANE ANGELIKA TH REGISTR ATION FORM

(PMRF) 1. ISSUE 3.1 FOR 1 MINUTE PMRF INTERVIE

W NONE

A. SIGN 2. INTERVIE PMRF W 10 MINUTES SENIOR CITIZENS IN FILLING UP SUBMIT TO PHILHEALTH AND WAIT FOR I.D. OSCA HEAD,JANE,MARK

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SC-005 | MASSAGE THERAPHY AND PHYSICAL THERAPHY

Office Division: OFFICE FOR SENIOR CITIZENS AFFAIRS Classification: Simple Types of G2C- Government to Client Transaction: Who may avail: SENIOR CITIZENS AND NON SENIOR CITIZENS CHECKLIST OF WHERE TO SECURE: REQUIREMENTS: *HOSPITAL/INSTITUTION *DOCTOR’S ORDER

CLIENT STEPS AGENCY FEES TO BE PROCESSING PERSON RESPONSIBLE ACTIONS PAID TIME REGISTER IN ASSIST CLIENT NONE 3 MINUTES RENAN MONTANEZ LOGBOOK PRESENT CHECK NONE 3 MINUTES DIONISIO LLARENAS REQUIREMENTS REQUIREMENTS FILL UP ASSIST CLIENT NONE 2 MINUTES DIONISIO LLARENAS PATIENTS FORM IN FILLING UP UNDERGOES PERFORMS 1 HOUR TO 1 ½ DIONISIO LLARENAS PROCEDURE MASSAGE HOUR PAY FEES COLLECTS AND 150.00 5 MINUTES DIONISIO LLARENAS RECEIVE PAYMENT WITH OFFICIAL RECEIPT END OF TRANSACTION

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SC-006 | COORDINATES EYE CHECK-UP AND EXTRA CAPSULAR CATARACT EXTRACTION Office Division: OFFICE FOR SENIOR CITIZENS AFFAIRS IN COORDINATION WITH OPTHALMOLOGY DEPARTMENT-ITRMC Classification: Simple Types of G2C – Government to Client Transaction: Who may avail: SENIOR CITIZENS CHECKLIST OF REQUIREMENTS WHERE TO SECURE

*SENIOR CITIZENS I.D. *OSCA *PHILHEALTH I.D OR MEMBER *PHILHEALTH FIELD OFFICE DATA RECORD(MDR) FEES PATIENTS AGENCY PROCESSING TO BE PERSON RESPONSIBLE STEPS ACTIONS TIME PAID 1.REGISTER IN ASSIST CLIENT NONE 3 MINUTES RENAN MONTANEZ LOGBO 2. INTERVIEW RECORD NONE 3 MINUTES MARL LOUIS TABAC CLIENT FOR DOCUMENTS PAST MEDICAL HISTORY 3.PRESENT CHECK NONE 3 MINUTES MARK LOUIS TABAC REQUIREMENTS REQUIREMENTS 4. SIT AND REST MEASURE VITAL NONE 10 MINUTES MARK LOUIS TABAC SIGNS 5.INFORM THE COORDINATE NONE 1 MINUTES MARK LOUIS TABAC NURSE FOR WITH AVAILABILITY OPTHALMOLOGY SCHEDULE DEPARTMENT- ITRMC FOR SCHEDULING EYE CHECK-UP AND CATARACT OPTHALMOLOGY EXTRACTION WILL BE HELD AT ITRMC DEPARTMENT

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SC-007 | WORK FOR THE CASH INCENTIVES FOR CENTENARIANS AND NONAGENARIANS THE LATTER AS PER MUNICIPAL ORDINANCE NO. 14, SERIES OF 2018.

Office Division: OFFICE FOR SENIOR CITIZENS AFFAIRS Classification: Simple Types of G2C – Government to Client Transaction: Who may avail: SENIOR CITIZENS WHO AGES 90-99 AND 100 ABOVE CHECKLIST OF REQUIREMENTS WHERE TO SECURE

LOCAL BIRTH CERTIFICATE LOCAL CIVIL REGISTRY PSA BIRTH CERTIFICATE PSA OFFICE CERTIFICATE OF RESIDENCY BARANGAY PHOTOCOPY OF SENIOR CITIZENS OFFICE FOR SENIOR CITIZENS AFFAIRS I.D.(BACK TO BACK) CERTIFICATION OF OSCA OFFICE FOR SENIOR CITIZENS AFFAIRS MEMBERSHIP FEES AGENCY PROCESSING CLIENT STEPS TO PERSON RESPONSIBLE ACTIONS TIME PAID REGISTER IN ASSIST CLIENT NONE 3 MINUTES RENAN MONTANEZ LOGBOOK PRESENT CHECK NONE 3 MINUTES MARY JANE IGNACIO REQUIREMENTS REQUIREMENTS CHECK NONE 5 MINUTES MS. GLORIAFINA A. AUTHENTICITY BARNACHEA OF DOCUMENTS PRESENTED WAIT FOR WORK FOR THE NONE 10 DAYS MARY JANE IGNACIO FURTHER CASH INSTRUCTIONS INCENTIVES FOR NONAGENARIAN AWARDS CASH INCENTIVES

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HRMO / PESO

Service Category

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HP-001 | SUBMISSION OF JOB VACANCIES Receiving of Job Vacancies to posted in our Municipal Bulletin Board, Official Peso Page and Electronic Bulletin Board

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail Employers (walk-in clients) Checklist of Requirements Where to Secure 1. Resume/ Biodata w/2x2 pictures (1 copy) 2. Transcript of Records (Xerox)/Diploma(1 copy) 3. Certificate of Employment (1 copy) 4. Certificate of Training(1 copy) Other credentials(1 copy each) PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSIN BE PAID G TIME 1. Submit job 1.0 Receive, review None 20 minutes Marvin S. Subala vacancies and record job Corazon M. vacancies and other Hacosta documentary requirements 2. Receive 2.0 Stamp and None 1 minute duplicate copy of provide duplicate submitted job copy of submitted vacancy with job vacancy stamp END OF TRANSACTION NOTE: Allowable period for extension due to unusual or unavoidable circumstances: 20 minutes

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HP-002 | EMPLOYMENT REFERRAL SERVICES To provide employment opportunities for jobseekers either wage or self-employment through referral to various private establishments, government organizations, non- government organizations and overseas employment.

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail Jobseekers, Employers, Students, Out of School youth, Migratory Workers, Person with Disabilities(PWDs),Returning Overseas Filipino Workers (OFWs), Displaced Workers

Checklist of Requirements Where to Secure 1. Resume/Biodata with 2x2 picture 2. Transcript of Records 3. Diploma 4. Certificate(s) of Employment 5. Certificate(s) of Training(s), 6. Other Credentials (photocopy only) PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSIN BE PAID G TIME

1. Report to PESO and 1.0 Assist (if needed) None 5 minutes Marvin fill-up the PESO the jobseeker/s in Sandaga- Employment Systems filling-up the form Subala Form (PEIS) Form Corazon M. 2. Submit accomplished 2.0 Check the form None 5 minutes Hacosta form submitted if properly filled-up Charlyn P. Lopico

Emelda R. 3. Look/select job 3.0 Wait for the job None 15 minutes vacancy that suits/fits applicant’s decision Nisperos qualifications Idelle L. Fernandez

4. Request for referral 4.0 Prepare referral None 10 Minutes Marvin and submit required letter to be signed by Sandaga- documents the PESO Manager

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4.1 Review and affix None 3 minutes Subala signature in the referral letter Corazon M. Hacosta 5. Receive referral letter 5.0 Release referral None 2 minutes letter Charlyn P. Lopico Emelda R. Nisperos Idelle L. Fernandez

END OF TRANSACTION NOTE: Allowable period for extension due to unusual or unavoidable circumstances: 30 minutes

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HP-003 | EMPLOYMENT COACHING To support and assist job seekers decision making to career planning and goal setting.

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail Jobseekers, Students (Secondary, tertiary, vocational, etc.), Guidance Counselor Checklist of Requirements Where to Secure 1. Resume/Biodata with 2x2 picture 2. Transcript of Records 3. Diploma 4. Certificate(s) of Employment 5. Certificate(s) of Training(s),

6. Other Credentials (photocopy only) PERSON RESPONSIBLE CLIENT STEPS AGENCY FEES PROCESSING ACTIONS TO BE TIME PAID 1. Register and fill up 1.0 Provide PEIS None 5 minutes Marvin S. Subala Public Information form

System (PEIS) Corazon M. Hacosta form Idelle L. Fernandez 2. Decide where to 2.0 Receive and None 10 minutes Nathan Nartates apply, submit review submitted PEIS form, and form request for referral letter

2.1 Prepare/release None 10 minutes referral letter

3. Receive referral 3.0 Provide None 20 minutes letter employment coaching before they will be referred for employment END OF TRANSACTION

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HP-004 | Recruitment Assistance to Employers Supervision of Recruitment activities/interview at PESO overseas and local employment being conducted by the private establishment and overseas recruitment agencies.

A. Special Recruitment Activity (SRA) for Overseas Employment

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail Employers Checklist of Requirements Where to Secure a. For overseas recruitment agency(ies)/employers:

 Valid POEA License (photocopy) Philippine Overseas Employment Administration  Updated Job Order Balance/verified manpower request.

 Letter of intent addressed to the Local Chief Executive (LCE) / Provincial Governor

 No Objection Certificate (NOC) from the Local Chief Executive (LCE)/Provincial Governor

 Approved Special Recruitment Authority (SRA) from the POEA

 Notarized Affidavit of Undertaking

 For foreigners participating in the recruitment activity, Special Working Permit (SWP) from the Bureau of Immigration/POEA PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING BE PAID TIME 1. Coordinate first at 1.0 Determine the date of None 10 minutes Marvin S. Subala PESO to determine the recruitment activity and schedule/ date of advice the agency to Corazon M. recruitment activity submit the needed Hacosta requirements Charlyn P.

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Lopico Emelda R. Nisperos Idelle L. Fernandez

2. Submit letter of intent 2.0 Verify to the POEA None 10 minutes addressed to the office the status of the of the municipal mayor requesting overseas thru HRMO recruitment agency and prepare No Objection Certificate (NOC) for approval of the Provincial Governor

3. Follow-up and receive 3.0 Release NOC to the None 5 working days NOC to PESO requesting office

4. Submit NOC and other 4.0 Wait for the agency to None 5 working days requirements to POEA for submit the approved SRA the Issuance of the approved Special (depending on Recruitment Authority the procedure of POEA)

5. Submit approved SRA 5.0 Receive copy of SRA None 5 minutes to PESO

5.1 Disseminate None 5 days before information of the scheduled scheduled interview recruitment through posting of job activity vacancy to bulletin boards. Provision of Job vacancies to City/Municipal PESOs Public Service announcement through social media

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6. Proceed with the Supervise/assist in the None 1 day recruitment activity recruitment activity 7. Submit terminal report Accept the submitted None 15 minutes terminal report 8. Report to PESO the Follow-up and record job None Within 120 result of Job Placement placement report working days END OF TRANSACTION

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B. Local Recruitment Activity (LRA)

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail Employers Checklist of Requirements Where to Secure

For private establishment (local employment): DOLE

 Letter of intent addressed to the Local Chief Executive (LCE) / Provincial Governor

 Job order/Vacancies

 BIR Certificate

 Business Mayors Permit

 Any of the following:  DTI/BDT Registration  Sec Registration  DoLE License for Local/Private Recruitment  CDA Registration for Cooperatives PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING BE PAID TIME

1. Coordinate with PESO 1.0 The PESO None 15 minutes Marvin Sandaga- to determine the Manager determine Subala schedule/date of the date of recruitment recruitment activity activity Corazon M. Hacosta Charlyn P. Lopico Emelda R. Nisperos Idelle L. Fernandez

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2. Submit to PESO a letter 2.0 Receive and None 10 minutes of intent to conduct review the letter of recruitment activity request and attached addressed to the documents Municipal Mayor thru

HRMO

3. Provide information 3.0 Receive None 10 minutes materials to PESO information materials

3.1 Disseminate the None 5 days information on the schedule of interview & job vacancies by posting in the bulletin board, providing copies of job vacancies Municipal PESOs, and Social Media 4. Conduct recruitment 4.0 Supervise/assist in None 1 day activity the conduct of recruitment activity

5. Submit terminal report 5.0 Accept the None 15 minutes submitted terminal report

6. Report to PESO the 6.0 Follow-up and None Within 30 result of Job Placement record job placement working days report

END OF TRANSACTION

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HP-005 | SPECIAL PROGRAMS

5.1 SPECIAL PROGRAM FOR THE EMPLOYMENT OF STUDENTS (SPES) The objective of the SPES is to develop the intellectual capacities of children of poor families and harness their potential for the country’s well being. The program aims to help poor but deserving students pursue their education by providing income or argument their income through encouraging their employment during Summer or Christmas vacations. It is mandated under R.A 7323.

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail Students and Drop - outs (ISY/OSY) Checklist of Requirements Where to Secure 1. New Applicants a. Application Form PESO Bauang b. 2x2 ID Picture (White Background) c. Birth or any official document indicating the applicant's date of birth and/or age. d. School ID e. Latest grades

 High School: 4th grading grades, Form 138/ Report Card School  College: 1st/2nd Semester Grades (Last year attended)

 Drop Out OSY: Latest grade, last year attended f. Barangay Certification/Certificate of Indigency g. Certified True Photocopy if employed  Latest Income Tax Return (ITR) duly filled by the BIR/W2  Certificate of Exemption issued by BIR including sworn statement/affidavit of parents

To their respective Barangay

BIR 2. Old Applicants a. SPES ID (xerox) PESO Bauang

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Requirements no. 1 - a, 1 - b and 1 - f

PERSON RESPONSIBLE CLIENT STEPS AGENCY FEES TO BE PROCESSING ACTIONS PAID TIME 1. Submit duly 1.0 Check None 5 minutes Marvin Sandaga- accomplished registration form if Subala

registration form properly filled-up Corazon M. Hacosta

Charlyn P. Lopico

Emelda R. 1.1 Advise applicant None 10 minutes Nisperos on the needed

documents/ Idelle L. requirements to avail Fernandez the program

2. Submit the 2.0 Assess the None 10 minutes requirements validity of submitted

needed documents

3. Wait for the 3.0 Assess/evaluate None 10 minutes schedule of the qualifications of interview applicant

4. Report for 4.0 Interview the None 1 day interview at applicant PESO

5. Wait for the 5.0 Inform applicant None 10 minutes result of on the result/status of application their application

5.1 Brief the None 10 minutes applicant about the program

6. Attend SPES 6.0 Orient/brief SPES None 2 Hours Orientation of Worker hired SPES

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Workers

7. Sign SPES 7.0 Note: Signing of None 2 Hours Contract and SPES Contract and Oath of Oath of Undertaking Undertaking will follow 8. Go to the area of 8.0 Endorse SPES None 2 Hours assignment Workers in their area of assignment END OF TRANSACTION

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HP-006 | SPECIAL PROGRAMS

5.2 JOB FAIR It is an employment facilitation strategy aimed to fast-track the meeting of jobseekers and employers/overseas recruitment agencies in one venue at a specific date to reduce cost, time and effort particularly on the part of the jobseekers.

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail a. Jobseekers who are:  Unemployed  Skilled and unskilled workers  Fresh graduates  Graduates of training institutions  Displaced workers  Employers seeking for advancement b. Employers and agencies:  Any company (licensed private)  Recruitment agencies (licensed overseas) Employment agencies and contractors/sub - contractors Checklist of Requirements Where to Secure a. For jobseekers/interested applicants:  Resume/Biodata  Certificate(s) of Training(s)  Certificate(s) of Employment  Police Clearance/NBI  Valid Passport (for overseas NBI/Police Station employment)

DFA b. For private establishment (local employment):  Letter of intent addressed to the Municipal Mayor  Job order/Vacancies  BIR Certificate  Business Mayors Permit c. Any of the following:  DTI/BDT Registration  Sec Registration

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 DoLE License for Local/Private Recruitment  CDA Registration for Cooperatives

PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING BE PAID TIME 1. Jobseeker select 1.0 Assist the jobseeker None 30 minutes Marvin job vacancies that on the jobs fair Sandaga-

suits his/her procedural flow Subala qualifications Corazon M. Hacosta

Charlyn P. 2. Get the title of the 2.0 Assist the jobseeker None 20 minutes Lopico position and on the jobs fair Emelda R. name/address of procedural flow Nisperos the employer/establish Ryan D. Cruz ment/ recruitment agency Abelyn M. Gacad 3. Jobseeker fill-up 3.0 Assist (if needed) None 2 minutes the necessary the jobseeker in filling- Idelle L.

PEIS form up of the form Fernandez Alma Angelo 4. Request for a 4.0 Issue referral slip None 1 minute Mel Lopez referral slip to be submitted to the Nathan Nartates employer for interview

5. Proceed to the 5.0 Assist the applicants None Depending on agency in the location of the the duration of table/booth for Agency the interview interview

6. For jobseekers 6.0 Supervise/monitor None 5 minutes who are not the application of the

qualified, he/she jobseeker can look for other job vacancies at the assigned job vacancy area

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For pre - selected 1 day jobseekers for overseas employment, follow – up/wait for notice from the recruitment agency before reporting to their office. 7. Wait for job 7.0Follow-up job None Within 30 placement result placement report working days for local Inform applicant on the employment/ result of job placement within 120 days for overseas 8. Jobseeker fill-up 8.0 Assist (if needed) None the necessary the jobseeker in filling- PEIS form up of the form

END OF TRANSACTION

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HP-007 | OWWA Referral Services Assist returning Overseas Filipino Workers and family of OFW’s referred to OWWA for further services they can avail.

Office or Division PESO Classification External Services Type of Transaction G2C Government to Citizen, G2G Government to Government Who may avail Overseas Filipino Workers (OFWs), Checklist of Requirements Where to Secure

PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING BE PAID TIME

1. Report to HRMO. 1.0Assist and Interview None 20 minutes Marvin S. Subala OFW or Family of the OFW Corazon M. Hacosta 2. Request for referral 2.0 Prepare referral letter None 10 Minutes to be signed by the Charlyn P. Lopico Migrant Desk Officer. Emelda R. 3. Receive Referral 3.0 Issue the Referral None 5 minutes Nisperos letter to OWWA. letter Idelle L. Fernandez

END OF TRANSACTION

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HP-008 | JOB APPLICATION

Application for work with the Municipal Government of Bauang is open to all provided that there is a vacant position. Applicants for vacant positions should meet the qualifications required of the position applied for.

Vacancies are posted in the Municipal bulletin board, PESO Facebook page, Electronic Billboard of the municipality and at the Civil Service Commission Provincial Field Office bulletin and published in the CSC Bulletin of Vacant Positions for 15 calendar days. The Human Resource Merit Promotion and Selection Board screen applicants.

Office or Division HRMO Classification Internal Services/External Services Type of Transaction G2G Government to Government ,G2C Government to Citizen Who may avail All Checklist of Requirements Where to Secure 1. Application letter to the Municipal Mayor 2. Photocopy of supporting documents such as eligibility/ies, trainings, etc. 3. Duly accomplished Personal Data Sheet (Form 212) or Download form 212 in CSC Curriculum Vitae with picture; website(www.csc.gov.ph) 4. Certificate of employment, service record, if any; PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING BE PAID TIME 1. Check with the None Marvin S. Subala Municipal Bulletin Board,Facebook Page, HR-Staff Electronic Bulletin Board or Civil Service bulletin for job posting 2. Submit or file 2.0 Receive the None 5 minutes Marvin S. Subala application letter application letter and specifying the position complete HR-Staff desired and other requirements requirements needed

212

2.1 Submit List of the None 5-10 days after applicants to the the publication Human Resource Merit Promotion and Selection Board and assess for screening 3. Receive notice of 3.0 Prepare and issue None Marvin S. Subala interview and exam notice of exam and interview Corazon M. Hacosta

Emelda R. Nisperos 4. Attend the Examination 4.0 Facilitate None and Interview examination day, check and record Marvin S. Subala results of examination Corazon M. Hacosta 4.1 Sit with the HRMPSB during Charlyn P. Lopico screening of applicants. Emelda R. Nisperos Idelle L. Fernandez 4.2 Act as secretariat None during screening. Alma L. Angelo

4.3 Prepare the result None of the deliberation or comparative assessment and minutes of meeting.

4.4 Submit the None comparative assessment and resolution to the appointing authority.

4.5 Select applicant to None be appointed.

4.6 Inform the None appointee and require other documents for appointment.

IF APPLICANT IS APPOINTED

213

PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO PROCESSING BE PAID TIME

5. Submit additional 5.0 Receive and review Marvin S. Subala requirements documents submitted. Emelda R. Nisperos

Department Head of the requesting office 5.2 Submit request for verification of eligibility HRMPSB of appointee to PRC/CSC.

5.3 Prepare and process appointment papers

5.3 Sign appointment papers.

5.4 Forward appointment to the Civil Service Commission

6. Attend orientation/ 6.0 Conduct briefing orientation/briefing.

7. Register at the 7.0 Assist the appointee Charlyn P. Lopico biometric machine in registering at the biometric machine. Abelyn M. Gacad Emelda R. Nisperos Alma L. Angelo Idelle L. Fernandez

END OF TRANSACTION

214

HP-009 | ISSUANCE OF CERTIFICATE OF EMPLOYMENT, SERVICE RECORD AND OTHER PERSONNEL RECORD

The office is responsible in the issuance of certificates of employment, leave credits and other human documents and former employees of LGU-Bauang.

Office or Division HRMO Classification Internal Services Type of Transaction G2G Government to Government Who may avail All Municipal Offices Checklist of Requirements Where to Secure 1. Request Form HRMO CLIENT STEPS AGENCY ACTIONS FEES TO PERSON BE PAID RESPONSIBLE PROCESSING TIME 1. Request for needed 1.0 Assist (if needed) None 1-2 minutes Marvin S. Subala document(employment, the employees in leave credits, filling up the request Corazon M. Hacosta form service records, and Emelda R. Nisperos other personnel records) Charlyn P. Lopico 2. Submit accomplished 2.0 Receive request None 10 minutes Alma L. Angelo form form, reviews and prepare needed document 3. Wait while request is in 3.0 Review printed None 3 minutes process request and countersign 4. Receive the issuance 4.0 Forwards print out None 5 minutes of request or record to the HRMO for signature 5. 4.1 Release the None 2 minutes record or certifications requested END OF TRANSACTION

215

HP-009 | ISSUANCE OF LEAVE APPLICATION

Permanent, Casual and Co-terminus employees are entitled to vacation and sick leave. The office is responsible in the administration of leave of municipal officials and employees. Office or Division HRMO Classification Simple Type of Transaction G2G Government to Government Who may avail All Municipal Offices Checklist of Requirements Where to Secure 1. Request Form(1 copy) HRMO 2. In case of Sick Leave exceeding 5 days- Medical Certificate 3. If leave is 30 days or more-Clearance from money and/or property accountabilities PERSON RESPONSIBLE CLIENT STEPS AGENCY ACTIONS FEES TO BE PROCESSING PAID TIME

1. Request for Leave 1.0 Assist (if needed) None 1-2 minutes Marvin Application (Sick, the employees in Sandaga- Vacation ,Force, filling up the request Subala Special, Maternity, form Magna Carta) Corazon M. Hacosta 2. Submit 2.0 Receive request None accomplished form, check/ Emelda R.

form review/update Nisperos tardiness and will go

through the Charlyn P. computation and Lopico process of the Leave application. 20 minutes Abelyn M. 2.1 Prepare and print None Gacad Leave application (CS Form 6) from the HRIS Ryan D. Cruz 3. Receive printed 3.0 Sign and release None 5 minutes Leave application requested document Alma L. Angelo and signed the application form

4. Proceed to their None Marvin

216

respective office and Sandaga- have it Subala

approved/disapprov ed by their - Corazon M. department head Hacosta

5. Submit the 5.0 Forward None 20 minutes Emelda R. accomplished form documents to HRMO Nisperos at HRMO for to signed the Leave approval/disapproval Charlyn P. of the HRMO Lopico

6. Received duly 6.0 Release Leave None 5 minutes Abelyn M. signed Leave application form. Gacad application form Ryan D. Cruz Alma L. Angelo END OF TRANSACTION

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FEEDBACK MECHANISM FEEDBACK AND COMPLAINTS MECHANISM How to send feedback 1. Get a recommendation/suggestion form at the Public Assistance and Complaint Desk (PACD) 2. Write the date 3. Write your name as recommending party, name of office/address, residence address and telephone number 4. Write your name as recommending party, name of office/address, residence address and telephone number 5. Write your recommendation/Suggestion 6. Affix your signature 7. Drop your recommendation/suggestion form at the suggestion box

How feedbacks are processed How to file complaint 1. Get a Customer action survey form at the Public Assistance and Complaint Desk (PACD). 2. Write the date. 3. Write your name, as complaint office/address, residence address and telephone number 4. Write the name, position and office of the person being complained of. 5. Write the particulars of complaint 6. Affix your signature Drop your complaint form at the suggestion box How complaints are processed Contact Information of CCB, OFFICE OF THE HUMAN RESOURCE PCC, ARTA MANAGEMENT OFFICER MARVIN. SUBALA-SANDAGA MGDH I/HRMO National highway 2nd floor Municipal Hall Mac Arthur Highway Central West, Bauang, La Union TEL NO. (072) 607-2096 [email protected]

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MUNICIPAL DISASTER RISK REDUCTION AND MANAGEMENT OFFICE Service Category

219

MDRRMO-001| REQUEST FOR TRAINING/CAPACITY BUILDING/SEMINAR Service Information

Office or Division: MDRRM OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request letter Client

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the necessary None 2 minutes Any Available Staff logbook information Submit request Study the request None 10-15 Diosdado A. Estigoy Jr. letter for the capacity development minutes required such as : training, seminar -topic or drills -date -time -venue Coordinate with other None 1-2 days Diosdado Estigoy Jr partner agencies for the Deodilon Villanueva resource speakers or Aldrin Rimas trainers Coordinate with None 20 minutes Diosdado Estigoy Jr requesting party for the Deodilon Villanueva confirmation/finalization Aldrin Rimas of the training or seminar Prepare project proposal None 1-2 days Diosdado Estigoy Jr or project design of the Deodilon Villanueva said training or seminar Aldrin Rimas for the needed supplies, meals and venue Prepare the needed None 1-2 days Diosdado Estigoy Jr materials and all the Deodilon Villanueva details for the training Aldrin Rimas proper

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MDRRMO-002 | REQUEST FOR EQUIPMENT ASSISTANCE Service Information

Office or Division: MDRRM OFFICE Classification: Simple Type of Transaction: G2C-Government to Client Who may avail: Residents, Line Agencies, stakeholders CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter Request client

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 2 minutes Any Available Staff logbook necessary information Submit letter Receipt of letter None 1 day Any Available Staff request addressed request and to the LCE forward the same to the Mayor’s Office Determination None 1 hour Diosdado Estigoy Jr of the Deodilon Villanueva availability/ Aldrin Rimas status of the equipment being requested Scheduling of None 1 hour Diosdado Estigoy Jr the equipment Deodilon Villanueva being requested Aldrin Rimas Assignment/ None 1-5 minutes Diosdado Estigoy Jr Designation of Deodilon Villanueva Human Aldrin Rimas Resource (Driver and Operator) Inform the None ASAP Diosdado Estigoy Jr requesting Deodilon Villanueva entity of the Aldrin Rimas status of their request

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MDRRMO-003 | REQUEST FOR INFORMATION AND EDUCATION MATERIALS Service Information

Office or Division: MDRRM OFFICE Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: Residents and students CHECKLIST OF REQUIREMENTS WHERE TO SECURE Request Letter Client CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 2 minutes Any Available Staff logbook necessary information Submit letter Receipt of letter None 2 minutes Any Available Staff request at the request and MDRRMO identification of IEC materials being request Coordinate None 1 day Diosdado Estigoy Jr concerned Deodilon Villanueva office for the Aldrin Rimas preparation of IEC materials needed Inform the None 1 day Diosdado Estigoy Jr requesting Deodilon Villanueva entity of the Aldrin Rimas status of their request

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MDRRMO-004| EMERGENCY RESPONSE Service Information

Office or Division: MDRRM OFFICE Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: EVERYONE CHECKLIST OF REQUIREMENTS WHERE TO SECURE

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Call Emergency Report to None 3-5 minutes Available Staff on Duty Number MDRRM Office any untoward incident and all the details below through any means of communication n the locality -what -when -where Prepositioning of None 1 minute MDRRMO Staff on duty materials, supplies, equipment and other supplies needed for the response Proceed to the None ASAP Any Available Staff area of concern. Attend to the reported untoward incident/ emergency situation Application of None ASAP Any Available Staff needed services and first aid treatment

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depending on the severity of the cases. If possible, endorse to agency concern or transfer to the nearest health facility. Documentation None 1 minute Endorsement to None ASAP the attending health staff/ facility for proper medication/ care depending on the nature and extent of the damage from the accident

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MDRRMO-005| REQUEST FOR RESOURCE SPEAKER/ TRAINORS Service Information

Office or Division: MDRRM OFFICE Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: Everybody CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter Request Client

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the needed None 20 minutes Any available staff logbook information Submit a letter Receipt of letter None 1 day Diosdado Estigoy Jr request addressed request and Deodilon Villanueva to the MDRRMO coordinate with Aldrin Rimas concerned division Prepare training None 1 day Diosdado Estigoy Jr materials Deodilon Villanueva needed Aldrin Rimas Inform the None 1 day Diosdado Estigoy Jr requesting entity Deodilon Villanueva of the status of Aldrin Rimas their request

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MDRRMO-006| TRAINING REQUEST Service Information

Office or Division: MDRRM OFFICE Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: Eveybody CHECKLIST OF REQUIREMENTS WHERE TO SECURE Letter Request Client

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the needed None 2 minutes Any Available Staff logbook information Submit a letter Receipt of letter None 2 minutes Diosdado Estigoy Jr request address to request and Deodilon Villanueva the LCE attention classification of Aldrin Rimas MDRRMO training being requested Review of the None 1 day Diosdado Estigoy Jr training design Deodilon Villanueva (in case provided Aldrin Rimas for and coordinate with concerned office or agency Coordinate and None 1 day Diosdado Estigoy Jr endorse to Deodilon Villanueva Office or Aldrin Rimas Government Agency concerned Prepares training None 1 day Diosdado Estigoy Jr materials Deodilon Villanueva needed Aldrin Rimas Inform the None 2 minutes Diosdado Estigoy Jr requesting entity Deodilon Villanueva of the status of Aldrin Rimas their request

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MDRRMO-007| REQUEST FOR PATIENT TRANSPORT (NON-EMERGENCY) Service Information

Office or Division: MDRRMO OFFICE Classification: Simple Type of G2C-Government to Client Transaction: Who may avail: Residents Only CHECKLIST OF REQUIREMENTS WHERE TO SECURE LETTER Request Client

CLIENT STEPS AGENCY FEES TO PROCESSING PERSON ACTIONS BE PAID TIME RESPONSIBLE Register in the Get the None 2 minutes Any available staff logbook necessary information Submit letter Receipt of letter None 1 day Diosdado Estigoy Jr request address to request and Deodilon Villanueva the LCE forward the Aldrin Rimas same to the Mayor’s Office Determination of None 2 minutes Diosdado Estigoy Jr the availability of Deodilon Villanueva vehicle being Aldrin Rimas requested Assignment/ None 2 minutes Diosdado Estigoy Jr designation of Deodilon Villanueva human resource Aldrin Rimas (Driver and Operator) Inform the None 2 mins Diosdado Estigoy Jr requesting party Deodilon Villanueva the status of Aldrin Rimas their request

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OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

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1. ISSUANCE OF CERTIFIED PHOTOCOPY AND/OR CERTIFICATIONS OF CIVIL REGISTRY DOCUMENTS Certification or photocopy of Civil Registry documents (birth, death, marriage, application for marriage license, legal instruments, etc.) registered in the municipality requested by clients.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple Type of Transaction: Government to Client Who may avail:  The owner himself or through a duly authorized representative  His/her spouse, parents, direct descendants, guardian or institution legally in charge of him/her, if minor  The court or proper public official whenever absolutely necessary in administrative, judicial or other official proceeding to determine the identity of the person.  In case of the person’s death, the nearest of kin CHECKLIST OF REQUIREMENTS WHERE TO SECURE Valid IDs Authorization Letter and ID of the owner if Document Owner the document doesn’t belong to the requester

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 6 minutes Joy G. Rante request form request and Elvie B. Rivera interview the client Leila A. Anden Wait for feedback on Verify the Research 6 minutes Joy G. Rante the verification of the availability of the fee – Elvie B. Rivera document civil registry P25.00/ Leila A. Anden documents in the year database Pay the required fee Issue official P150.00 – 10 minutes Treasury Office at the Municipal receipt (abroad) Treasury Office P50.00 – (local) P30.00 – (doc. Stamp) Prepare the None 6 minutes Joy G. Rante requested Elvie B. Rivera document and Leila A. Anden print the number of requested copies Present the official Receive and None 5 minutes Joy G. Rante receipt record the official Elvie B. Rivera

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receipt. Present Leila A. Anden the requested Eumelia E. document to the Mendoza Municipal Civil Registrar or authorized personnel for signature Receive the Release the None 2 minutes Joy G. Rante requested document document being Elvie B. Rivera requested

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OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

2. REGISTRATION OF BIRTH Certificate of Live Birth is a certificate which provides information about the identity, age, nationality, parentage and status of an individual. Registration of Certificate of Live Birth is a permanent recording of child’s occurrence.

A. ON TIME REGISTRATION Registration was made within thirty (30) days from the date of occurrence.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple Type of Transaction: Government to Client Who may avail: All births occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certificate of Live Birth (COLB Form 102) Office of the Municipal Civil Registrar Marriage Contract of Parents Philippine Statistics Authority Valid IDs / CEDULA Government

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante registration form or request and Elvie B. Rivera accomplished interview the client Leila A. Anden Municipal Form No. 102 if prepared by clinic Wait for the document Prepare the None 20 minutes Joy G. Rante being prepared Certificate of Live Elvie B. Rivera Birth. Present the Leila A. Anden document to the client for review, correction and signature Review and make Forward the None 5 minutes Joy G. Rante necessary correction, document to the Elvie B. Rivera if document has no MCR/ authorized Leila A. Anden correction, affix personnel for Eumelia E. signature on the review and Mendoza document signature. Get the duly signed document from the MCR or

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authorized personnel Receive the Release the None 2 minutes Joy G. Rante requested document owner’s copy of Elvie B. Rivera the document Leila A. Anden Record the None 20 minutes Eumelia E. document in the Mendoza Registry Book of Elvie B. Rivera Birth and encode in the PHILCRIS data base

B. DELAYED REGISTRATION Registration was made beyond the thirty (30) days reglamentary period.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Highly Technical Type of Transaction: Government to Client Who may avail: All births occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished Municipal Form 102 Clinic where the child was born (COLB) in four (4) copies with affidavit for NOTE: If the birth of the child was attended by a delayed registration found at the back of hilot, report to the clinic where the child was born the COLB. Negative Certification Philippine Statistics Authority Affidavit of two (2) disinterested persons Public Attorney’s Office (PAO) or who might have witness/knowledge about Notary Public the child’s birth Marriage Contract/Certificate, if married PSA or MCRO Any two of the following documents where we can base the date and place of birth of the child - Baptismal Certificate Church where the child was baptized - Voter Certification COMELEC - School Records (Form 137 or School where the child was enrolled/graduated Official Transcript of Records - Yellow Card (Medical Certificate) Clinic - Barangay Certification Barangay Captain where the child was born - Valid IDs Government - or any permanent documents

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit the Receive the None 7 minutes Joy G. Rante registration request request and Elvie B. Rivera

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interview the Leila A. Anden client. Advice the client to submit requirements Submit the Verify and None 10 minutes Eumelia E. requirements evaluate as to the Mendoza authenticity and completeness of the documents submitted Wait for the document Prepare the None 20 minutes Joy G. Rante being prepared Certificate of Live Elvie B. Rivera Birth. Present the Leila A. Anden document to the client for review, correction and signature NOTE: Posting period of ten (10) calendar days to be posted in the MCR Bulletin Board Record the None 20 minutes Eumelia E. document in the Mendoza Registry Book of Elvie B. Rivera Birth and encode in the PHILCRIS data base Follow-up request Check if None 5 minutes Joy G.Rante after 10 days document is Elvie B. Rivera properly signed Leila A. Anden and in order Receive the document Release the None 2 minutes Joy G. Rante owner’s copy of Elvie B. Rivera the document Leila A. Anden

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C. OUT OF TOWN REPORTING OF BIRTH (DELAYED) Assistance given to client whose Births occurred outside the municipality. The registration was made Pursuant to Rule 20 of Administrative Order No. 1 series of 1993.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Pursuant to Rule 20 of AO No. 1, series of 1993 Type of Transaction: Government to Client / Government to Government Who may avail: All births occurred outside the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished Municipal Form 102 MCRO (COLB) in four (4) copies with affidavit for delayed registration found at the back of the COLB. Negative Certification Philippine Statistics Authority (PSA) Affidavit of two (2) disinterested persons Public Attorney’s Office (PAO) or who might have witness/knowledge about Notary Public the child’s birth Marriage Contract/Certificate, if married PSA or MCRO Any two of the following documents where we can base the date and place of birth of the child - Baptismal Certificate Church where the child was baptized - Voter Certification COMELEC - School Records (Form 137E or School where the child was enrolled/graduated Official Transcript of Records - Yellow Card (Medical Record) Clinic - Barangay Certification Barangay Captain where the child was born - Valid IDs Government - or any permanent documents Affidavit of the applicant declaring among PAO or Notary Public other things the facts of birth and the reason why said birth was not recorded/registered in the city/municipality where it occurred. The affidavit shall be attested by two (2) witnesses and shall serve as an application for registration.

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit the Receive the None 7 minutes Joy G. Rante registration request request and Elvie B. Rivera interview the Leila A. Anden client. Advice the client to submit requirements Submit required Verify and None 10 minutes Eumelia E. Mendoza documents evaluate as to the

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authenticity and completeness of the documents submitted Check the Prepare the None 30 minutes Joy G. Rante completeness and Municipal Form Elvie B. Rivera correctness of the 102 (COLB) Leila A. Anden prepared Municipal based on the Form 102 Certificate submitted of Live Birth) and affix requirements his/her signature in (without Accomplished Form 102 COLB) the informant’s portion and the affidavit of delayed registration of birth found at the back of the form, if found in order Client/ Applicant will Prepare the None 30 minutes Eumelia E. Mendoza shoulder expenses in transmittal letter Leila A. Anden transmitting the and transmit the documents to the documents to the concerned C/MCR. CCR/MCR where the birth occurred NOTE: Wait for the approval of the Receiving Civil Registrar Acknowledge receipt Release the None 5 minutes Joy G. Rante of the owner’s copy of owner’s copy of Elvie B. Rivera the registered the document. document

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D. REGISTRATION OF BIRTH WITH AFFIDAVIT OF ADMISSION OF PATERNITY/ACKNOWLEDGEMENT AND AFFIDAVIT TO USE THE SURNAME OF THE FATHER (AUSF) Birth of the child with unmarried parents at the time of birth of the child but acknowledge by the father/parents in the affidavit of admission of Paternity/Acknowledgement found at the back of the COLB or separate affidavit and has Affidavit to Use the Surname of the Father attached.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple (On Time Registration) Highly Technical (Delayed Registration) Type of Transaction: Government to Client Who may avail: All births occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished Form 102 (COLB) in Clinic where the child was born four (4) copies Note: If the birth of the child was attended by a hilot, report to the clinic where the child was born Affidavit of Admission of MCRO and / or Notary Public Paternity/Acknowledgement found at the back of the COLB or in separate affidavit duly registered in the MCRO in four copies. Affidavit to Use the Surname of the Father MCRO and / or Notary Public duly registered in the MCRO in four (4) copies, if applicable. ADDITIONAL REQUIREMENTS IN CASE OF DELAYED REGISTRATION OF BIRTH Any two of the following documents where we can base the date and place of birth of the child - Baptismal Certificate Church - Voter Certification COMELEC - School Records (Form 137E or School where the child was enrolled Official Transcript of Records - Yellow Card Clinic - Barangay Certification Barangay Captain - Valid IDs or any permanent Government documents Negative Certification Philippine Statistics Authority (PSA) Marriage Contract/Certificate, if married PSA or MCRO Affidavit of two (2) disinterested persons PAO or Notary Public who might have witness/knowledge about the child’s birth

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE

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Fill up and submit the Receive the None 5 minutes Joy G. Rante registration request request and Elvie B. Rivera interview the client Leila A. Anden Submit required Verify and None 10 minutes Eumelia E. documents evaluates as to Mendoza the authenticity and completeness of the documents submitted In case of admission Prepare and None 10 minutes Eumelia E. of Paternity/ administer oath on Mendoza Acknowledgement the affidavit of Leila A. Anden incorporated in the admission of form paternity/ acknowledgement found at the back of the COLB. In case where there is Examine/ verify if None 5 minutes Eumelia E. an Affidavit to Use the the affidavit is duly Mendoza Surname of the signed and Father attached or registered by the Affidavit of Admission concern MCR of paternity/ acknowledgement attached in separate form In case of Delayed Prepare Notice of None 5 minutes Eumelia E. Registration Posting Mendoza NOTE: Posting period is ten (10) calendar days to be posted in the MCR Bulletin Board Assign registry None 10 minutes Eumelia E. number and sign Mendoza for registration Leila A. Anden Record in the None 20 minutes Eumelia E. Register of Legal Mendoza Instruments and Leila A. Anden encode in the CRIS data base Acknowledge receipt Release the None 5 minutes Joy G. Rante of the owner’s copy of owner’s copy of Elvie B. Rivera the registered the document. document

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OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

3. REGISTRATION OF CERTIFICATE OF DEATH (COD) MUNICIPAL FORM 103 Certificate of Death is a record of permanent disappearance of all the evidences of life of a person. Registration of Certificate of Death is a permanent recording of a person’s disappearance.

A. ON TIME REGISTRATION Registration was made within thirty (30) days from the date of occurrence.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple Type of Transaction: Government to Client Who may avail: All death occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished form 103 (COD) in four Clinic where the death occurred. (4) copies signed by the Medical Officer NOTE: If the death occurred in places other than who have attended the deceased clinic report immediately to the place of death. reviewed by the Municipal Health Officer and with certification of embalmer, if embalmed found at the back of the Certificate of Death. In the absence of the Medical Officer and / or Municipal Health Officer, the Mayor, Municipal Secretary or any member of the Sanggunian can sign the certification portion (Registration was made Pursuant to Section 91 of PD 856) and same is accepted for registration.

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante registration form request and Elvie B. Rivera interview the client Leila A. Anden Proceed to the Interview for the None 10 minutes Dr. Olga G. Estepa Municipal Health cause of death Dr. Erwill O. Nunan Officer or attendant of death Wait for the document Prepare the death None 20 minutes Joy G. Rante being prepared certificate. Elvie B. Rivera

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Present the Leila A. Anden document to the client for review and correction Review and make MCR staff affix None 5 minutes Joy G. Rante necessary her signature in Elvie B. Rivera corrections. If the prepared Leila A. Anden document has no portion of the corrections, affix Certificate of signature on the Death document Proceed to the Review and certify None 5 minutes Dr. Olga G. Estepa embalmer/autopsy (if the death Dr. Erwill O. Nunan needed) and certificate Embalmer Municipal Health Officer for certification Pay the cemetery fee Issue official Memorial 6 minutes Treasury Personnel at the Municipal receipt Park Treasury Office P20,000.00 Bauang South Cem P12,500.00 Wait for the duly Receive and Burial 10 minutes Joy G. Rante signed document record the official Permit Elvie B. Rivera receipt. Issue P27.50 Leila A. Anden Burial Permit. Eumelia E. Present the Mendoza document to the MCR for signature. Get the duly signed document from MCR/ authorized personnel Receive the Release the None 2 minutes Joy G. Rante document document Elvie B. Rivera Leila A. Anden Record in the None 20 minutes Eumelia E. Registry Book of Mendoza Death and encode Joy G. Rante in the CRIS data base

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B. DELAYED REGISTRATION OF DEATH Registration was made beyond thirty (30) days reglamentary period

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Highly Technical Type of Transaction: Government to Client Who may avail: All deaths occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished form 103 (COD) in four Clinic where the death occurred. (4) copies signed by the Medical Officer NOTE: If the death occurred in places other than who have attended the deceased clinic report immediately to the place of death. reviewed by the Municipal Health Officer and with certification of embalmer, if embalmed found at the back of the Certificate of Death. In the absence of the Medical Officer and / or Municipal Health Officer, the Mayor, Municipal Secretary or any member of the Sanggunian can sign the certification portion (Registration was made Pursuant to Section 91 of PD 856) and same is accepted for registration. Negative Certification Philippine Statistics Authority (PSA) Barangay Captain’s Certification Barangay Captain Affidavit of two (2) disinterested persons PAO or Notary Public who might have witness/ knowledge about the death of the person Burial Permit / Cremation or other means Personal Copy / Crematory of corpse disposal

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante registration form request and Elvie B. Rivera interview the client Leila A. Anden Submit the required Verify and None 10 minutes Eumelia E. documents evaluate as to the Mendoza authenticity and completeness of the documents submitted NOTE: Posting Period is ten (10) calendar days to be posted in the MCR Bulletin Board Assign registry None 10 minutes Eumelia E. number and sign Mendoza for registration Leila A. Anden Follow-up request Check if None 5 minutes Joy G.Rante after 10 days document is Elvie B. Rivera

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properly signed Leila A. Anden and in order Receive the Release the None 2 minutes Joy G. Rante document owner’s copy of Elvie B. Rivera the document Leila A. Anden Record the None 20 minutes Eumelia E. document in the Mendoza Registry Book of Joy G. Rante Death and encode in the CRIS date base

C. OUT OF TOWN REPORTING OF DEATH (DELAYED) For Death occurred outside the municipality. The registration was made pursuant to Rule 20 of Administrative Order No. 1, series of 1993.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Pursuant to Rule 20 of AO No. 1, series of 1993 Type of Transaction: Government to Client, Government to Government Who may avail: All deaths occurred outside the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished form 103 (COD) in four Clinic where the death occurred. (4) copies signed by the Medical Officer NOTE: If the death occurred in places other than who have attended the deceased clinic report immediately to the place of death. reviewed by the Municipal Health Officer and with certification of embalmer, if embalmed found at the back of the Certificate of Death. Negative Certification Philippine Statistics Authority (PSA) Barangay Captain’s Certification Barangay Captain Affidavit of two (2) disinterested persons PAO or Notary Public who might have witness/ knowledge about the death of the person Burial Permit / Cremation or other means Personal Copy / Crematory of corpse disposal Affidavit of the applicant declaring among PAO / Notary Public other things the facts of death and the reason why said death was not recorded/ registered in the city/ municipality where it occurred. The affidavit shall be attested by two (2) witnesses and shall serve as an application for registration.

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante

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registration form request and Elvie B. Rivera interview the client Leila A. Anden Submit the required Verify and None 10 minutes Eumelia E. documents evaluate as to the Mendoza authenticity and completeness of the documents submitted NOTE: Posting Period is ten (10) calendar days to be posted in the MCR Bulletin Board Record the None 10 minutes Eumelia E. document in the Mendoza logbook and Joy G. Rante assign control number Client / applicant will Prepare the None 20 minutes Eumelia E. shoulder expenses in transmittal letter Mendoza transmitting the and transmit the Leila A. Anden documents to the documents to the concerned C/MCR CCR/MCR where the death occurred. NOTE: Wait for the approval of the receiving Civil Registrar Acknowledge receipt Release of the None 5 minutes Joy G. Rante of the owner’s copy of owner’s copy of Elvie B. Rivera the registered the document document

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OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

4. REGISTRATION OF CERTIFICATE OF MARRIAGE (COM) MUNICIPAL FORM 97 Certificate of Marriage is a Special Contract of permanent union between man and woman entered into in accordance with law for the establishment of conjugal and family life

A. ON TIME REGISTRATION Registration was made within fifteen (15) days (for marriage with license) and within thirty (30) days (for marriage without license) from the date of occurrence

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple Type of Transaction: Government to Client Who may avail: All marriages occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplished Certificate of Marriage Church or any religious sect., Office of the Mayor, (COM Form 97) Municipal Trial Court and Regional Trial Court Certification from the Barangay Captain Barangay Captain and an Affidavit of Cohabitation, if married under Article 34 Duly notarized request for marriage if Public Attorney’s Office or Private Law celebrated outside the solemnizing officer Practitioner jurisdiction

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante request form request and Elvie B. Rivera interview the client Leila A. Anden Submit 4 copies (1 Accept Marriage NONE 5 MINUTES Joy G. Rante set) duly Certificate Elvie B. Rivera accomplished Marriage Certificate Review, receive None 5 minutes Joy G. Rante and sign the Elvie B. Rivera Certificate of Leila A. Anden Marriage

assign registry None 10 minutes Eumelia E. number and sign Mendoza

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for registration Leila A. Anden Wait for the release of Release owner’s None 2 minutes Joy G. Rante the document copy and Elvie B. Rivera solemnizing Leila A. Anden officer’s copy Record in the None 20 minutes Eumelia E. Registry Book of Mendoza Marriage and Leila A. Anden encode in the CRIS data base

B. DELAYED REGISTRATION Registration was made beyond fifteen (15) days (for marriage with license) and beyond thirty (30) days (for marriage without license) from the date of occurrence.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Highly Technical Type of Transaction: Government to Client Who may avail: All marriages occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplish form 97 (COM) in four Church or any religious sect., Office of the Mayor, copies with affidavit for delayed Municipal Trial Court and Regional Trial Court registration of marriage found at the back of the form. For marriage without license – duly accomplished form 97 (COM) in four copies with affidavit of solemnizing officer and affidavit for delayed registration found at the back of the form CENOMAR of both parties Philippine Statistics Authority (PSA) Negative Certification Philippine Statistics Authority (PSA) Affidavit of two (2) disinterested persons PAO or Notary Public who might have witness/knowledge about the marriage Certificate of Marriage issued by Church Church or any religious sect.,Office of the or any proof of marriage Mayor,Municipal Trial Court, Regional Trlal Court

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante request form request and Elvie B. Rivera interview the client Submit required Verify and None 10 minutes Eumelia E. documents evaluate as to the Mendoza authenticity and completeness of

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the documents submitted NOTE: Posting period is ten (10) calendar days to be posted in the MCR Bulletin Board assign registry None 10 minutes Eumelia E. number and sign Mendoza for registration Leila A. Anden Wait for the release of Release owner’s None 2 minutes Joy G. Rante the document and solemnizing Elvie B. Rivera officer’s copy Record in the None 20 minutes Eumelia E. Registry Book of Mendoza Marriage and Leila A. Anden encode in the CRIS data base

C. OUT OF TOWN REPORTING OF MARRIAGE (DELAYED) Assistance given to client whose Marriages occurred outside the municipality. The registration was made Pursuant to Rule 20 of Administrative Order No. 1, series of 1993.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Pursuant to Rule 20 of AO no. 1, series of 1993 Type of Transaction: Government to Client, Government to Government Who may avail: All marriages occurred outside the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Duly accomplish form 97 (COM) in four Church or any religious sect., Office of the Mayor, copies with affidavit for delayed Municipal Trial Court and Regional Trial Court registration of marriage found at the back of the form. For marriage without license – duly accomplished form 97 (COM) in four copies with affidavit of solemnizing officer and affidavit for delayed registration found at the back of the form CENOMAR of both parties Philippine Statistics Authority (PSA) Negative Certification Philippine Statistics Authority (PSA) Affidavit of two (2) disinterested persons PAO or Notary Public who might have witness/knowledge about the marriage Certificate of Marriage issued by Church Church or any religious sect. or any proof of marriage AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante request form request and Elvie B. Rivera interview the client Submit required Verify and None 20 minutes Eumelia E.

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documents evaluate as to the Mendoza authenticity and completeness of the documents submitted NOTE: Posting period is ten (10) calendar days to be posted in the MCR Bulletin Board Client/ Applicant will Prepare the None 30 minutes Eumelia E. shoulder expenses in transmittal letter Mendoza transmitting the and transmit to Leila A. Anden documents to the the CCR/MCR concerned C/MCR. where the marriage occurred NOTE: Wait for the approval of the receiving Civil Registrar Wait for the release of the document

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OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

5. APPLICATION FOR MARRIAGE LICENSE A sworn statement for a man and a woman who wish to apply for a marriage license which contains among other things their identity, religion, civil status etc. A marriage license is a pre requisite of a valid marriage.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple Type of Transaction: Government to Client Who may avail: At least one of the contracting party is a resident of the municipality. Must be 18 years old and above Must be Male and Female CHECKLIST OF REQUIREMENTS WHERE TO SECURE Certificate of No Marriage (CENOMAR) Philippine Statistics Authority (PSA) Birth Certificate of the Contracting Parties PSA or MCRO Parent’s Consent for 18-21 years old MCRO Parent’s Advice for 22-25 years old MCRO Passport and Certificate of Legal Capacity Diplomatic or Consular Office in the Philippines to Contract Marriage for citizens of foreign NOTE: In cases where there is no embassy in country the Philippines, execute an affidavit and secure certification from the Department of Foreign Affairs (DFA) Death Certificate of deceased spouse, for PSA or MCRO of the place of death widow/widower applicant Decree of Divorce, Court Decision with Municipal or Regional Trial Court / PSA Finality and Annotated COM if previously married Pre-marriage counseling and Family PopCom Office Planning Certificate IDs and Residence Certificate (Cedula) of both parties

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 8 minutes Joy G. Rante application form request and Elvie B. Rivera interview the client. Give list of requirements Proceed to PopCom, Conduct pre- None 3 hours PMC TEAM MSWD or MHO for marriage Emma Ruth Cacdac Pre Marriage counseling and Helen Ramirez Counseling (Tuesday Family planning Arlie A. Renon

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or Thursday) seminar Florliza E. Nudo Submit the Interview the None 20 minutes Joy G. Rante requirements applicants. Elvie B. Rivera Review the completeness of the documents and prepare the application for marriage license Pay the required fee Issue official P300.00 - 5 minutes Treasury Personnel at the Municipal receipt application Treasury Office Fee P250.00 – Solemniza tion Fee Present the official Witness the None 3 minutes Joy G. Rante receipt and sign the signing of the Elvie B. Rivera marriage application marriage Leila A. Anden application form. Advise applicants to return after 10 calendar days Receive and None 20 minutes Eumelia E. record application Mendoza of marriage Leila A. Anden license and set schedule for the issuance of the license NOTE: Posting period is ten (10) calendar days to be posted in the Municipal Bulletin Board Return after 10 Prepare the Marriage 6 minutes Eumelia E. working days to the Marriage License. License – Mendoza Municipal Registry Pay for the P150.00 Leila A. Anden Office Marriage License fee Wait for the release of Release the 3 minutes Joy G. Rante the document application and Elvie B. Rivera marriage license

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OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, la Union

6. CHANGE OF FIRST NAME / CORRECTION OF CLERICAL ERROR (R.A. 9048 / R.A. 10172) Republic Act No. 9048 and Republic Act 10172 authorizes the Municipal Civil Registrar to: a.) correct clerical or typographical errors in any entry, and b.) change of first name, sex and date of birth (month and day only) in the Civil Registry Office without need of a judicial order. However, any petition to correct error that would subsequently change the nationality and status of a person is not allowed and must be filed with the proper municipal court.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Complex Type of Transaction: Government to Client / Government to Government Who may avail: All documents occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE 1. For Change of First Name  Security Paper of Birth Philippine Statistics Office (PSA)  NBI Clearance and Police NBI and PNP Clearance  Certificate of Employment or Employer / PAO or Notary Public Affidavit of non-employment  Baptismal Certificate Church where the child was baptized  School Records Elementary, Secondary or Tertiary School  Voter Certification and Valid IDs COMELEC  GSIS / SSS Records GSIS / SSS  Medical Records / Business Medical Doctor Records  Affidavit of Publication for two Publisher (2) consecutive weeks from local newspaper 2. For Change of Gender and Date of Birth (month and day)  Security Paper of the document Philippine Statistics Authority (PSA) containing the entry sought to be change  NBI Clearance and Police NBI and PNP Clearance  Certificate of employment or Employer / PAO or Notary Public Affidavit of non-employment  Earliest School Records or Elementary, Secondary or Tertiary School Earliest School documents  Medical Records Medical Doctor  Medical Certificate Authorized Government Physician

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 Baptismal Certificate Church where the child was baptized  Voter Certification/Registration COMELEC Record and Valid IDs  Marriage Contract and Birth PSA or MCRO Certificate of Children  Affidavit of Publication for two Publisher (2) consecutive weeks from local newspaper 3. Correction of Clerical Errors  Security Paper of the document Philippine Statistics Authority (PSA)  Baptismal Certificate Church where the child was baptized  Voter Certification/ Registration COMELEC Records  School Records School where the child was enrolled  Employment Records Employer  GSIS/ SSS/ Philhealth Records GSIS / SSS / Philhealth  Valid IDs Issued by the Government  Other relevant documents Personal Copy

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 7 minutes Joy G. Rante request form request and Elvie B. Rivera interview the Leila A. Anden client. Give list of Eumelia E. Mendoza requirements Submit requirements Review the None 10 minutes Eumelia E. Mendoza documents and Leila A. Anden verify the Joy G. Rante authenticity or completeness of the requirements submitted Pay the Issue official P3,000.00 5 minutes Treasury Personnel corresponding fee at receipt (CFN and the Municipal change of Treasury Office gender and date of birth) P1,000.00 (CCE) P50.00 per doc. (cert. fee) P1,000.00 (Service Fee- migrant

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CFN) P500.00 (Service Fee- migrant CCE) Submit official receipt Receive the None 45 minutes Joy G. Rante petition, record in Leila A. Anden the log book and Eumelia E. Mendoza assign petition number. Prepare/ encode the petition. Advice client to wait for 4-6 months for the affirmed petition Sign the petition Post the notice at None 15 minutes Eumelia E. Mendoza the bulletin board for 10 days (CCE). Publish the petition for Change of First Name, Correction of Birth Date (month and day) and Correction of Gender in a newspaper of general circulation once a week for 2 consecutive weeks. Render decision on the petition after the completion of posting or publication in a newspaper. Forward petition to the Office of the Civil Registrar General for affirmation. Wait for 4-6 months None 3-5 months for the affirmed Petition Receive the affirmed Prepare, sign and None 35 minutes Leila A. Anden

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petition (owner’s issue the affirmed Eumelia E. Mendoza copy) petition together with its supporting documents to PSA Quezon City

OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

7. REGISTRATION AND ANNOTATION OF COURT ORDER / DECISION Court Decisions/Order covering the status of a person must be registered in the Civil Registry Office where the court is functioning within ten (10) days after the court decree/order has been final and executory.

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple Type of Transaction: Government to Client Who may avail: General Public CHECKLIST OF REQUIREMENTS WHERE TO SECURE (Bauang Court Decision) a. Certified photo copy of the Municipal or Regional Trial Court Decision, Certificate of Finality and Authenticity (5 sets) b. Security Paper of Birth / Marriage / Philippine Statistics Authority (PSA) Death Certificate (Outside Bauang) a. Certificate of Civil Registrar where the Court Order was Registration/Certificate of registered. Authenticity

b. Court Decision, Decree of Municipal or Regional Trial Court Adoption/Nullity, Certificate of Finality and Certificate of Authenticity

c. Security Paper of Marriage, Birth Philippine Statistics Authority and Death Certificate

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 10 minutes Joy G. Rante request forms request and Elvie B. Rivera interview the Leila A. Anden client. Give list of

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requirements Submit required Receive the None 10 minutes Joy G. Rante documents needed documents Elvie B. Rivera for endorsement submitted. Advise Leila A. Anden the client to pay the required fees at the Municipal Treasury Pay the required fee Issue official CCE – 5 minutes Treasury Personnel at the Municipal receipt P100.00 Treasury Office Adoption- P500.00 Annulment- P5,000.00 Presumptive Death- P100.00 Cert. Fee– 100.00/copy Submit the official Prepare the None 1 hour Leila A. Anden receipt Certification and Eumelia E. Registration of Mendoza Court Orders or amendment of the affected documents. Present the document to the MCR for review and signature Receive the Release record None 3 minutes Leila A. Anden document the requested Eumelia E. form Mendoza

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OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

8. ENDORSEMENT OF REGISTRY RECORDS TO THE CIVIL REGISTRAR GENERAL (PSA)

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Complex Type of Transaction: Government to Client and Government to Government Who may avail: All documents occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Negative Certification/ Blurred Copy Philippine Statistics Authority (PSA)

AGENCY FEES TO PROCESSING CLIENT STEPS PERSON RESPONSIBLE ACTIONS BE PAID TIME Fill up and submit Receive the None 7 minutes Joy G. Rante request form request and Elvie B. Rivera interview the Leila A. Anden client. Give list of requirements Submit the required Review the None 6 minutes Joy G. Rante documents completeness and Elvie B. Rivera authenticity of the Leila A. Anden documents submitted Pay the required fee Issue official Birth/ 5 minutes Treasury Personnel at the Municipal receipt Marriage- Treasury Office P150.00 Death – P50.00 Cert. fee- P100.00 Doc stamp P30 Submit the official Prepare the None 45 minutes Joy G. Rante receipt documents. Elvie B. Rivera Present the Leila A. Anden documents to the Eumelia E, Mendoza MCR for review and signature Get the documents. Issue the None 3 minutes Joy G. Rante Mail the documents to documents for Elvie B. Rivera PSA, Quezon City or endorsement. Leila A. Anden PSA, San Fernando

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City, La Union Note: Client/applicant will shoulder the payment of waybill in transmitting to PSA

OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Bauang, La Union

9. ISSUANCE OF SUPPLEMENTAL REPORT A supplemental report for birth, death and marriage may be filed to supply information inadvertently omitted when the document was registered. Every supplemental report shall contain the following items except in the case of Certificate of Marriage wherein items (f) and (g) are not applicable: a.) Province b.) City/Municipality c.) Registry Number d.) Information inadvertently omitted in the original registration e.) Name (of child, deceased or containing parties) f.) Informant (of the supplemental report) g.) Prepared by h.) Received at the Office of the Civil Registrar

Office or Division: OFFICE OF THE MUNICIPAL CIVIL REGISTRAR Classification: Simple Type of Transaction: Government to Client Who may avail: All documents occurred within the municipality CHECKLIST OF REQUIREMENTS WHERE TO SECURE Security Paper of the affected Birth, PSA Marriage or Death Certificate Affidavit of supplemental report PAO or Notary Public At least two (2 documentary evidences to support the supplemental report (Voter certification, baptismal certificate, school records, passport, etc.)

AGENCY FEES TO PROCESSING PERSON CLIENT STEPS ACTIONS BE PAID TIME RESPONSIBLE Fill up and submit Receive the None 8 minutes Joy G. Rante request form request and Elvie B. Rivera interview the client Leila A. Anden Submit documents Review the 7 minutes Joy G. Rante completeness and Elvie B. Rivera authenticity of the Leila A. Anden documents. Advise the client to pay the required fees. Pay the required fee Issue official 100.00 5 minutes Treasury Personnel at the Municipal receipt Treasury Office Submit the official Prepare the None 35 minutes Leila A. Anden receipt amended Eumelia E. Mendoza

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documents. Present the documents to the MCR for review and signature Receive document Release / Record None 2 minutes Joy g. Rante the document Elvie B. Rivera isssued Leila A. Anden

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Procurement of Office Supplies

General Services Office

Internal

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Procurement of Office Supplies

Procure office supplies, medical supplies, other supplies and medicines for various offices of the Municipality.

Office or Division: General Services Office Classification: Type of Transaction: Who may avail: Various offices CHECKLIST OF REQUIREMENTS WHERE TO SECURE

FEES TO PROCESSING PERSON CLIENT STEPS AGENCY ACTIONS BE TIME RESPONSIBLE PAID Submit approved Received approved None 2 mins. Jennifer Laigo Annual APP Procurement Plan

Consolidate supplies None 2 days Jennifer Laigo from all offices

Accomplish purchase None 2 hours Jennifer Laigo request for Mayor’s Lourdes Gapasin approval for small value procurement

Canvass supplies for None 2 days Leo Angelo Tejano small value Emma Fontanos procurement

Submit request to None 10 mins. Leo Angelo Tejano Budget Office for Jennifer Laigo posting for public bidding

Submit Obligation None 10 mins. Emma Fontanos Request for approval to Jennifer Laigo MBO

None 2 hrs. Accomplish purchase Jennifer Laigo order Lourdes Gapasin

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Submit PO to admin. None 10 mins. Emma Fontanos Office for mayor’s Leo Angelo Tejano signature

Submit PO to None 10 mins. Emma Fontanos accounting office for Leo Angelo Tejano accountant’s signature

Serve PO to supplier None 2 hrs. Leo Angelo Tejano Lourdes Gapasin

Received delivered None 2 hrs. Leo Angelo Tejano supplies Lourdes Gapasin

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Issuance of Office Supplies, Other Supplies and Materials

General Services Office

Internal

260

Issuance of Office Supplies, Other Supplies and Materials

Issue office supplies, other supplies and materials needed by various offices of the Municipality. FEES PERSON CLIENT STEPS AGENCY ACTIONS TO PROCESSING RESPONSIBLE BE TIME PAID Submit duly Received duly None 2 mins. Jennifer Laigo Leo Accomplished accomplished RAIS Angelo Tejano Requisition and Issue and forward to GSO Slip (RAIS) for approval

GSO approves the None 5 mins. Lourdes Gapasin RAIS

Issue requested None 30 mins. Leo Angelo Tejano supplies Jennifer Laigo Emma Fontanos

Receives the Records issued None 30 mins. Jennifer Laigo requested supplies supplies in stock card and file RAIS

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Provision of Supplies, Materials and Services to Programs, Activities of the Municipality, Schools, NGO’s and Private Individuals

General Services Office

External/Internal

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Provision of Supplies, Materials and Services

FEES CLIENT STEPS AGENCY ACTIONS TO PROCESSING PERSON BE TIME RESPONSIBLE PAID

Submit duly approved Received duly signed None 5 mins. Leo Angelo Tejano job order request with JOR, logs in the Emma Fontanos complete details register & forward to GSO for approval

GSO approves JOR None 5 minutes Lourdes C. Gapasin

Provides the None Min. 2 hrs. Simplicio Damisil requested materials Jerry Turalba and services Allan Mathis Dante Delim Angelo Acosta Rodan Jucar Jimmy Barba Arish Turalba Raymund Lomboy Marc Bryan Equilos Receives the requested materials and services After the None Min. 2 hrs. Simplicio Damisil event/occasion, staff Jerry Turalba haul the materials Allan Mathis requested to stock Dante Delim room Angelo Acosta Rodan Jucar Jimmy Barba Arish Turalba Raymund Lomboy

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Photocopying Services

General Services Office

Internal

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Photocopying services

FEES CLIENT STEPS AGENCY ACTIONS TO PROCESSING PERSON BE TIME RESPONSIBLE PAID Submit documents to Receive document None 1 min. Jennifer Laigo be copied Leo Tejano Emma Fontanos

Photocopy None Depends on the Jennifer Laigo documents volume of Leo Tejano documents Emma Fontanos

Release documents None 2 mins. Jennifer Laigo to the client Leo Tejano Emma Fontano

Record in the logbook the quantity or copied documents

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Repair and Maintenance of Municipal Government Facilities

General Services Office

Internal

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Repair and Maintenance of Municipal Government Facilities In charge of the repair and maintenance of Municipal Government Facilities (plumbing, carpentry, welding, electrical, masonry and painting.)

FEES CLIENT STEPS AGENCY TO PROCESSING ACTIONS BE TIME PERSON PAID RESPONSIBLE

Submit approved Receive job None 2 mins. Emma Fontanos job request form request form Leo Tejano with complete and forward to Jennifer Laigo details GSO for approval

GSO approves None 2 mins. Lourdes C. Gapasin the request

Staff to inspect/ None 30 mins. Dante Delim evaluate the Simplicio Damisil request then Raymund Lomboy request needed Jerry Turalba materials Allan Mathis Accomplished None Min. 10 mins. Emma Fontanos order slip and Leo Angelo Tejano forward to GSO Jennifer Laigo and Mayors office for approval Pick up None Min. 30 mins. Leo Angelo Tejano materials from Jimmy Barba supplier and Emma Fontanos

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issue to field staff Field staff do None Min. 30 mins. Simplicio Damisil the repair and Jerry Turalba maintenance Allan Mathis Dante Delim Angelo Acosta Rodan Jucar Jimmy Barba Arish Turalba Raymund Lomboy Client fills up satisfaction slip File job request None 1 min. Emma Fontanos slip

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Environmental Services

General Services Office

Internal

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Environmental Services In charge in the cleanliness and orderliness of Municipal Government Facilities (plaza, auditorium, municipal building, main streets) FEES CLIENT STEPS AGENCY ACTIONS TO PROCESSING PERSON BE TIME RESPONSIBLE PAID Street sweeping Maintains cleanliness none 30mins. To Arish Turalba along the national 1 hr /one way Jimmy Barba road Rodan Jucar Dante Delim Simplicio Damisil Jerry Turalba Angelo Acosta Glen Sanchez Plaza-Auditorium 45 mins. To 1 Arish Turalba maintenance hr/session Jimmy Barba Rodan Jucar Dante Delim Simplicio Damisil Jerry Turalba Angelo Acosta Allan Mathis Glen Sanchez Gardening, watering, None Min. 1 hr. Jerry Turalba trimming of plants Jimmy Barba and grass cutting Angelo Acosta Allan Mathis Rodan Jucar

Municipal building None Min. 2 hrs. Linda Caluza maintenance(janitoria l) and its surroundings

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