Multi-Factor Authentication -Quick Reference Guide

What is Multi- Multi-Factor Authentication (MFA) is way of verifying a Factor login which requires using at least two different methods. BW is using MFA to better secure Office 365 Authentication, accounts. There are two options for MFA in Office 365: and which method is right  Using the Microsoft Authenticator app to either receive notification messages or use a for me? verification code to log in.

 Receiving a Text Message or Automated Phone

Call to log in.

 Using an App Password to log in.

To determine which authentication method is right for

you, read the descriptions of each of the methods

below, and follow the link to the tutorial on the

method you choose.

Microsoft The Microsoft Authenticator App is a convenient and Authenticator versatile way to use MFA. This method requires using a smartphone. The app allows two methods of

App verification:

- Receive notifications for verification. This option pushes a notification to the Authenticator app on your

smartphone or tablet. View the notification and, if it is

legitimate, select Authenticate in the app.

- Use verification code. In this mode, the

Authenticator app generates a verification code that

updates every 30 seconds. Enter the most current verification code in the sign-in interface. If you’re on a

plane, or abroad without cellular service or Wi-Fi, use

this option at those times.

The Microsoft Authenticator app is available

for Android and iOS. This method is viable for anyone with a smartphone, and for those who travel internationally and would not be able receive texts or phone calls while on a plane. If you think this method of authentication is right for you, visit our article on using the Microsoft Authenticator App.

Text or Phone Text or Phone Call authentication is an MFA Call method which is viable for those without smartphones. There are two options when using Authentication mobile phone authentication:

- Text message sends a text message containing a verification code. Following the prompt in the text, either reply to the text message or enter the verification code provided into the sign-in interface.

- Phone call places an automated voice call to the phone number you provide. Answer the call and press # in the phone keypad to authenticate.

Phone authentication is viable for those who do not have smartphones or cannot otherwise use the Microsoft Authenticator app. If you think this method of authentication is right for you, visit our

article on authenticating by Text or Phone Call.

App Password App Passwords are used to log in when an app Authentication doesn’t work with MFA. An App Password is a 16- letter password that is used instead of your normal

password when logging into apps that aren’t able to

work with the Authenticator App or Call/Text

verification.

If you use older versions of Outlook or other Office

apps, or access your BW email through the built-in

mail app on IOS or Android, you may need to use an

app password to log in instead of the other MFA

methods.

If you aren’t able to log in using MFA due to using

programs that don’t work with it, visit our article on

authenticating by using an App Password.